Chronicle October 2013
Transcription
Chronicle October 2013
KALOMA CHRONICLE October 2013 EDITION INSIDE THIS ISSUE Locked Bag 3006 GOONDIWINDI QLD 4390 Locked Phone: Bag (07)3006 4671 1422 GOONDIWINDI QLD 4390 Fax: (07) 4671 3890 Phone: (07) 4671 1422 [email protected] Fax: (07) 4671 3890 [email protected] CEO Report CACP’S and Quality Report Hugh’s Safety Tips Brigalow News and Activity Calendar Brolga Warrigal News and Activity Calendar Happy Birthday Infection Control Residents & Community Elizabeth Holcombe 15th Audrey Billing 19th Dulcie Saunders 23rd Staff Michele Sloan Louise Murphy Debbie Pratt Emily Cotter 10th 15th 17th 28th Mary’s Quality Corner Melbourne Cup Garden Party Flyer Sponsors Kaloma Annual Charity Day Senior Safety at Home Comments and Complaints Meetings Education 1 Penni Roberts n o i s s i M r u O KALOMA GOONDIWINDI From the Chief Executive Officer Is to provide the highest standard of culturally relevant care based on respect, compassion and choice while assisting residents to maintain their emotional and spiritual identity and physical potential. We strive to provide a safe and tranquil environment in which individuality is upheld and extended families are involved. Hello Everyone, At the time of writing I plan to take a weeks annual leave to get my garden at home in order. A lot of pruning and mulching to be done. Hopefully the snakes will know I don't like them and stay away for the week. Thank you to our area Managers who will hold the fort whilst I am away. Thank you to Cameron Pastoral Co. for the donation of a second-hand generator which will enable all facilities at Kaloma to run during a blackout. Currently the pressure relief air cell mattresses, the laundry machines and computers do not work during a black out. Recently we had a black out from 9am to 4pm. Hugh Hamilton our Maintenance Coordinator is working to bring the generator on line. We will be elevating the generator to ensure it is not at risk of flood water. The generator is of such capacity to do the whole of Kaloma. In this month's edition the Sponsor List for the Golf Day is published. Thank you once again to our sponsors. It never ceases to amaze me how generous our community continues to be to Kaloma especially in a tight financial environment. The Department of Health and Ageing will put the basic daily care fee and home care package fee up on 20th September when the pension increase occurs. This occurs every year on 20th March and 20th September. I do not the details of the increase to hand at the time of writing. Family/representative satisfaction surveys were issued early September to Kaloma residential families. Please consider competing and returning the surveys as this greatly assists our ability to improve our services to residents and families. You can either drop the completed form to Kaloma reception, post it to Locked Bag 3006 or e-mail it to [email protected]. Thank you for your assistance with this. We are due an unannounced visit from the Standards and Accreditation Agency any day now. We have two unannounced visits annually from the Agency. We farewelled Registered Nurse Ruth Duck on 2nd September after 6 years of dedicated service to residents and Kaloma. Residents and staff joined Ruth for afternoon tea to say farewell. Ruth was presented with a lovely statue of grandmother and child. Given that Ruth is a new grandmother we thought this a fitting farewell gift. Thank you Ruth for your dedicated service. Best wishes to Ruth and Rod in their retirement in Stanthorpe. New mother-to-be Reachelle Sheridan went on maternity leave recently. Reacheal is second in charge in the kitchen and her baby is expected mid-October. Reachelle was presented with a gift of jewellery box with little statue babies sitting on the top. Best wishes to Reacheal and Michael on the impending birth of their first child. 2 Our recent education by Aged Care consultant Pam Bridges on how to maximise our care subsidy income through the ACFI is bearing good results. We have been able to increase our income by over $80,000 per annum with new knowledge and of course as resident care increases we are able to claim additional income within the framework of rules about the ACFI. Pam has been engaged to come back in October to do an audit on our claims as we have several due then for submission. Changes to the Home Care Program are going well. Jo an I have visited most community home care clients to explain the restrictions on funding we have. The one great thing about the new legislation is that it enables our high care packages to be used by older persons with or without dementia. Congratulations to the winners of the peer nominated Staff Achievement and Encouragement Awards. Volunteer Merlene Clapham who volunteers at Kaloma Monday to Friday won the Achievement Award whilst Care Supervisor Sharon Morris won the Encouragement Award. Winners respectively win a $50 and $30 gift voucher. All nominees go into the ‘hat’ at the staff Christmas Party to win the 2 night stay at the Boulevard Towers at Broadbeach. The comments made about each employee are collated and placed in a folder and put in the staff room for staff to read as well as on the notice board each month. Staff are reminded to ensure your mandatory training is up to date and that you must attend a planned session if you have not completed your training for the year. Staff and volunteers are urged to refer to the Every month this Newsletter advises staff of when training is to be held. The Quality Reports are included in the Newsletter. Penni Roberts Chief Executive Officer 3 Turning lives around together Community Corner Hello and welcome to our October edition of the Kaloma Chronicle from the community. With the whether turning warming it is important that you remember to drink plenty of fluids and stay cool. It is still important that if you are feeling, Unwell, ill, have the flu, cold, gastro, vomiting etc that you contact Jo (0411031136) or Kalama ASAP before staff arrive at your home as staff need to wear a mask to protect themselves and other clients. It will not limit the spread of infection if you tell carers once they are inside your home, this is very important to protect our staff and other clients as well. Please remember if you require assistance with appointments these need to be made between 10.30am and 12.30pm. and that you give us a weeks notice of appointments otherwise we will not be able to assist with transport due to staff rostering. I regret to inform you that we are unable to offer transport on Tuesday and Friday mornings. If you do not require a carer to attend the medical appointment with you, you will be asked to use the care Goondiwindi Medico service to assist you to appointments. Their operating hours 9.15am and 3.45pm. This is a fantastic service for our community. Ph 46700700. This service can be used for all medical appointments i.e. Doctors, nurse at medical centre for dressings, optometrist, podiatrist etc. We need to utilise this great service to our community. Carers can book the appointment for you. By now all of you have met Rolina who joined us last month, thank you for making her feel welcome. Rolina has wonderful experience from working in Kaloma and is happy to share helpful tips with us. She is an asset to our home care program I would love to say that my sisters wedding was beautiful, the weather was great, the food fantastic however at the time of writing this the wedding was nearly here (1 week away) but I'm sure it will be wonderful with Emily & myself enjoying some time off. Shirley will also be having two weeks off once we return to help organise the shearing and keep the men in line. All our home care carers have successfully completed their certificate 3 in aged care- well done Julie, Emily & Trish. Julie will also be commencing study again shortly by doing a cert 4 in home and community care. We would like to welcome Miss Lydia Day, Wayne Holesman and Clarry Robinson to our community family. They joined us at the end of August and start of September . Take care Until next time... Jo (co coordinator) Julie (2ic) Shirley, Virginia, Emily, Trish & Rolina 4 Community Corner We would like to wish Audrey Billings & Dulcie Saunders HAPPY BIRTHDAY & a Big HAPPY 90th Birthday to Elizabeth Holcombe Make a wish......... From all the community carers 5 SAFE MANUAL HANDLING AND THE CORRECT EQUIPMENT W O R K P L A C E H E A L T H A N D S A F E T Y We are continuously striving to improve our processes of completing manual handling transfers of our residents. The following is an article out of the Aged Care Standards and Accreditation Agency "The Standard" which investigates a fictitious incident and discusses the issues involved. It has a lot of useful information that can assist us in improving our systems to ensure we are the best we can be when completing manual handling tasks on our residents. Case in point Mr Gordon Ellis is a 76–year–old resident of Sunshine Aged Care Facility. He is a large man who requires lifting assistance from his bed to wheelchair. He has been assessed to use a particular type of lifter and this is documented in Mr Ellis’ care plan. Over the weekend, staff lifted Mr Ellis from his bed using a lifter with a sling and with a colleague’s assistance. While they followed all the procedures safely, the type of lifter and sling they used was not the one recommended for Mr Ellis. A couple of days later, Mr Ellis’s daughter noticed significant bruising on his thighs, matching the area where the sling would have placed extra pressure on him during lifting. How can the home ensure that all staff are aware of the correct lifting and equipment to use for each resident? Is it enough to just document it in the care plan? Response from Christine Hunt, RN (BNsg), Business Improvement Specialist, Eldercare Inc and Michael Filsell, BApp Sci (Physio), Physiotherapist Coordinator Eldercare Inc. Mr Ellis is a “large man” who requires a lifter to move him from his bed to his wheelchair. Whilst clear and accurate documentation on Mr Ellis’s Care Plan is of utmost importance in this scenario, it may well not be the only strategy that should be employed to ensure staff use the correct equipment and lifting techniques to transfer him between bed and wheelchair. Ensuring the correct use of lifting equipment starts long before we approach a resident. Residential aged care facilities should have a manual handling training program that includes training in the correct use of all types of lifters, which includes indications for application. This training should be mandatory and be conducted as part of an orientation program for new staff before they start their first shift, and be repeated regularly for all staff involved in the direct care of residents. This training is essential to ensure that staff are competent to make decisions about the use of lifting aids and their suitability to meet the individual resident’s needs. Manual handling trainers, who have themselves received specialist education, can greatly assist in this process to ensure staff maintain an awareness of the type of slings to be used and that they are familiar with its use. Physiotherapy assistants, who assist the physiotherapist with delivery of mobility and rehab programs for residents, can also be useful resources to staff working on the floor. This role is able to provide on–the–spot expert advice re types of lifting devices, sling suitability etc, and can trouble–shoot any problems that may arise. In response to specific resident need, assistants in this role can be rostered to work a variety of shifts for a set time, enabling them to train and assist all staff to understand the specific resident’s lifting requirements and provide education on fitting the correct sling. It is important that both the manual handling trainer and physiotherapy assistant are informed if there is any new lifting procedure implemented at the facility. As well as a thorough orientation and ongoing training staff also need the correct equipment and the facility should ensure they invest in lifting equipment that is well designed, fit for purpose and easy and safe to use. 6 W O R K P L A C E H E A L T H A N D S A F E T Y Homes should consider purchasing Bariatric–specific lifters and slings as the residents’ needs dictate. Equipment should be stored in an agreed location so that staff can find it easily. Spare slings should also be purchased to allow for laundering and/or breakage; ensuring staff are not forced to use an inappropriate sling because they cannot find the correct one. Staff should be aware of the environmental set up in which the lifter is to be used. It is advisable for a physiotherapist to perform a thorough assessment of the resident and examine their environment for any hazards that may need to be considered and develop any necessary controls when using the lifting devices. To support staff in choosing and using the correct equipment for someone like Mr Ellis it is essential to provide them with clear but concise instructions and procedures to follow. An example of this would be to provide a step–by–step description; accompanied by a series of photos identifying type of sling to use and each of the procedural steps to follow. This would then be left in an easily accessible location and available to all staff, including evening, late shift and agency staff. Such procedures would compliment andsupport the care plan instructions. The bruising Mr Ellis sustained may have been caused by theuse of an inappropriate lifter/sling that resulted in his leg skin being tractioned. This could have been avoided by using the correct lifter; however items such as the use of extra support limb slings, lambswool padding, and correct sling placement are all important contributors to safe and effective lifting. Staff should routinely observe the resident for any kind of skin damage or other injury that may result from the lifting procedure. This can be done by checking skin integrity during turns in bed and other ADL attendance, and by observation of the resident pre and post transfer, in particular looking for any verbal and or non– verbal indicators of pain or discomfort. On identifying the bruises staff must immediately report to the senior clinician on site who should conduct an assessment and investigation. If required a bed rest day may be appropriate whilst the cause of the bruising is investigated. Any changes in lifting procedure required as a result of this investigation must be planned and implemented in consultation with the physiotherapist, the resident and/or their representative. Response from Tristan White, physiotherapist, member of the Australian Physiotherapy Association and CEO of The Physio Co – Australia’s 12th Best Place to Work How can the home ensure that all staff are aware of the correct lifting and equipment to use for each resident? Is it enough to just document it in the care plan? If I were faced with this scenario I’d focus on future education for care staff to make sure this situation doesn’t happen again. It’s never enough just to document specific care needs in a care plan. Following the initial physio assessment it’s critical that on–duty care staff are educated to the correct machine, sling and technique to use for all resident transfers. It’s also critical that the on–duty registered nurse is crystal clear on all resident transfer needs and are prepared to pass on this information to future shifts. Care staff education should not only include how to use each piece of lifting equipment correctly but they must be able to make the right decision in different situations depending on the resident's physical condition, functional abilities and mental status. Competency assessment including situational reasoning and problem solving skills needs to be assessed regularly to ensure residents and staff safety. 7 W O R K P L A C E H E A L T H A N D S A F E T Y Response from Cath Evans, Quality Manager Residential, Southern Cross Care (Vic) Moving a disabled person from bed to wheelchair in an aged care home is a high risk activity for the resident, staff and health provider Policies designed to reduce the risk of injury and accidents require. staff to adhere closely to specific methods and procedures for the safe handling and transfer of elderly persons. If we seek answers as to why Mr Ellis sustained bruising it is useful to consider if the care team had completed a thorough assessment and care planning process and secondly if the individual staff involved were trained and competent to use the lifting device. Choosing the right piece of equipment is best done by health professionals working in the area such as a physiotherapist in consultation with senior nurses, other care staff and the occupational health and safety representative(s). Alternatively, senior nursing staff may complete the assessment until the resident is assessed by a physiotherapist at a later date. Whether health professionals choose a normal lifting machine or a standing lifting machine depends on the resident’s assessed capacity to weight bear and their cognitive status and is ideally done as a team approach. It is important staff choose an appropriate type and size of sling as individual body structure and weight varies. Slings also have different types of purpose and applications, such as slings for toileting, shoulder slings, bariatric slings and the most commonly used general purpose sling. The occupational health and safety representative or other suitably trained staff member can measure the resident for the appropriate size of sling. Finally staff and/or other health professionals record the resident’s assessed needs and strategies on a mobility/manual handling care plan, including the type of lifting device and slings; they must review these care plans regularly so they remain current. Staff lifting Mr Ellis should have ready access to these documents and be familiar with their contents. The staff operating lifting equipment must have the appropriate training and knowledge to be competent to do the transfer using the lifting device. They should also be able to differentiate which type of hoist and slings to use for Mr Ellis and ensure he is securely strapped to prevent falls. Comprehensive manual handling training should begin at induction, for larger organisations, and again later during a local site orientation. This should include specific training on using the types of lifting machines in the home and reinforce the need for staff to follow care plan directions. Annual compulsory manual handling education can be conducted by the home’s physiotherapist or other suitable health professional and may be accompanied by successful completion of a manual handling competency to reinforce individual learning. A home can consider using a ‘train the trainer’ model where various staff are trained to educate new staff at any time throughout the year and who also provide a reliable source of advice on manual handling issues across shifts. More informal and flexible education such as small group and handover sessions on mobilising and transferring residents can be economically incorporated into any education program providing staff attendance is recorded. Handover is also an opportunity to impress on staff the imperative to observe the resident’s overall condition, including skin health, and report abnormalities to supervisors and record any such instances in progress notes. Sunshine Aged Care Service’s management may determine severe bruising, such as that observed on Mr Ellis, is recorded on an incident report, after which investigation of the particular circumstances is instigated. Naturally the family would be contacted in due course as part of this process. Any investigation would include questioning the staff as to why they chose a lifting device other than the one documented in the care plan. 8 W O R K P L A C E H E A L T H A N D If the resident had been fully assessed, a care plan developed, the staff involved comprehensively educated on manual handling outlined above and there were no mitigating circumstances such as equipment not working, or the bruising caused by some other means, management would then be justified in performance managing the staff involved. Response from the Accreditation Agency When assessing, we consider the home’s systems and processes for responding and managing incidents such as the incident presented in the case in point. For example, how the home’s continuous improvement system is used to record the incident and the processes for analysing and making changes as a result of the incident. This may include a process of root cause analysis. The home may consider examining the equipment available, how staff are trained in using the equipment and selecting the correct equipment to use. Consider reviewing communication strategies used in the home to ensure all staff and potential outside staff know what is the correct equipment to use. Conducting root cause analysis may also identify if the equipment may be cumbersome to use or may be stored in an area that limits easy access for staff. Involving residents and representatives in the analysis of the incident may uncover personal preferences to consider further in assessing the appropriate equipment to use. Consider evaluations on the equipment, documentation, assessments, staff training, work safety and safe living environment as part of the root cause analysis. As has been demonstrated above, based on this one incident, all four Accreditation Standards may be considered in the analysis; such as continuous improvement, inventory and equipment, mobility and dexterity, choice and decision making and the work and living environment. Reference Material is copyright March, 2012 The Standard ©Aged Care Standards and Accreditation Agency Ltd 2012 Until next month, stay happy and stay safe Hugh Hamilton S A F E T Y 9 Brigalow News October 2013 Life Style & Leisure with Carol Burcher AND JULIE-ANN BROOKS Hello Everyone We have had busy month again enjoying many exciting activities. Our trip to Hugh and Kim Hamilton's farm was just a beautiful Day. Hugh had the lunch all under control when we arrived; on the menu was yummy pies with peas and gravy, tasty potato bake (prepared by girls in the kitchen) followed by Pavlova top with banana and strawberries. Thank you to Hugh & Kim for having us. A big thank you to Carer Casey Timms for volunteering her time and assistance. Sadly we farewelled resident Bill Fraser who passed away recently. Bill was such a gentleman and much loved by is family, friends and all of us here a Kaloma. May he rest in peace. I would like to welcome our newest resident Judith McColl to our Brigalow family. Judy is a country lady and we are learning a lot about cattle breeds from her. Judy turned 80 a few days after coming to Kaloma. This important milestone was enjoyed with husband Sandy and family with a morning tea in Brigalow courtyard. We warmly welcome you Judy. We have been getting out for our twice daily walks to walk our resident pooch Delilah. The residents and Delilah enjoy this activity very much. Our monthly Barbecue (cooked by David) is always an enjoyable time. With the weather warming up, we are able to sit outside in nature longer enjoying the sights, sounds, aromas from the BBQ and our beautiful gardens. On Father's Day we were entertained by Rose Sharp. Many of the songs Rose sang the residents knew and sang along to. Some lovely pictures were taken on the day. Volunteer Carla Bell has been on an overseas trip and was very much missed. Carla is back now and we are once again enjoying our afternoon sing-a-longs which residents enjoy so much. Resident dog Delilah has been the centre of attention at the end of each month with her 'Delilah Grooming' morning being held. Now that the weather is a little warmer she can expect a bath and haircut too. Kaloma’ s gardener Michael has had the residents busy last week planting lettuce, cucumber and silverbeet in our vegie garden. Michael has also installed a new watering system & timer. 10 Thank you Michael for all your help and keeping the Kaloma gardens looking beautiful, they are frequently the topic of conversation on our daily walks and while picking a bunch of flowers Christine Lloyd, resident Marina's daughter will soon be undertaking a 'cultural cooking experience' and will cook delicious Filipino sweet cakes called 'Bilinga' Bingo is still a favourite activity. We have introduced alphabet bingo which residents seem to enjoy. The prizes of chocolates are always a bit hit with residents. Dee Castle has entertained us by singing again during September and will be back to perform again this month. The residents always enjoy singing and dancing along with Dee. This month we look forward to Phil O’Shea, Carla Bell, Vets and Pets visiting us. Don't forget the upcoming Melbourne Cup party in early November. Until next month 11 Fathers Day celebrations with Rose Manicure Scarf exercise 12 Judith's 80th Birthday Hats for summer and guess what is the flowers name day Family makes us smile 13 A lovely day out at Hugh and Kim Hamilton's place 14 Gardening 15 Barbecue Day Activities Marina's special Bibingka Cake Pilipino Culture 16 Carmel's birthday Good to have you back Carla 17 MONDAY TUESDAY 1 MORNING Hair & Beauty Care WEDNESDAY AFTERNOON Individual Activities AFTERNOON Afternoon Tea in the Garden AFTERNOON Nail Care Movie 8 MORNING 9 MORNING Hair & Beauty Care Vets & Pets 10 MORNING Entertainment with Phill O’Shea 11 MORNING Bus Trip 12 MORNING Fruit morning group crossword 13 MORNING Movie & Treats Nail Care AFTERNOON Individual Activities AFTERNOON Table Activities AFTERNOON Cooking AFTERNOON Crafts AFTERNOON Individual Activities AFTERNOON Individual Activities 14 MORNING Alphabet Bingo 15 MORNING 16 MORNING Hair & Beauty Care Coffee Club (10am) 17 MORNING Church (11am) 18 MORNING Fruit Morning Art 19 MORNING Foot Care 20 MORNING Entertainment with Dee Castle AFTERNOON Individual Activities AFTERNOON BBQ Lunch AFTERNOON Modeling Dough AFTERNOON Individual Activities AFTERNOON Nail Care AFTERNOON Happy Hour 21 MORNING Bingo 22 MORNING 23 MORNING Hair & Beauty Care Pilipino Cooking 24 MORNING Singalong 25 MORNING Bus Trip 26 MORNING Fruit Morning Groom Deliliah 27 MORNING Movie, Treats and Nailcare AFTERNOON Individual Activities AFTERNOON AFTERNOON AFTERNOON Individual Activities Afternoon Tea in the Happy Hour Garden / Poetry Reading AFTERNOON Pink Ribbon Afternoon Tea AFTERNOON Individual Activities AFTERNOON Individual Activities 28 MORNING Alphabet Bingo 29 MORNING Hair & Beauty Care 30 MORNING Melbourne Cup Prep 31 MORNING Milkshake AFTERNOON Individual Activities AFTERNOON AFTERNOON Individual Activities Iceblooks & Quizes AFTERNOON Melbourne Cup Prep AFTERNOON Singalong AFTERNOON Movie AFTERNOON Never to Old Quiz MORNING Foot Care SUNDAY AFTERNOON Modeling Dough MORNING Cooking MORNING Church (11am) SATURDAY 5 7 MORNING Bingo 3 FRIDAY 4 MORNING Fruit morning art AFTERNOON Table Activities 2 THURSDAY 6 MORNING Movie BRIGALOW CALENDAR OCTOBER 2013 18 SUNDAY MONDAY Warrigal/Brolga Activity Planner TUESDAY 1. 9.30am Chairobics 10.00am Craft WEDNESDAY 2 9.30am Craft Reminiscing 10.00am Armchair Travel and Popcorn! THURSDAY 3. 9.30am Bingo OCTOBER 2013 Relaxation with Family, Friends, or a movie in the Warrigal Lounge. Walks in the Kaloma Gardens 6. 4pm Newspaper discussion 7. 8.30am Hair Care with Anne Labour Day Public Holiday 3.00pm Shopping Experience with Sue 8 9.30am Cognitive Therapy 10.00am Craft 10.00am Mystery DVD Warrigal Barby 12pm Warrigal 3.30pm Walking Group 9. 9am Red Cross Angels hand nail care 9.30am Craft 11.00am Anglican Church Service. 3.30pm WALKING GROUP 4. 9.30am Bus Outing Sausage Sizzle @ Helen Diamonds Residence. 11.00am Catholic Service . REST TIME FRIDAY 3.00pm One-on-one with Sue 10. 9.30am Bingo REST TIME Resident's Shopping 11.9.30am Exercise Group REST TIME 3.00pm Free Time Resident's Shopping SUE AWAY 13. Relaxation with Family Friends, or a movie in the Warrigal Lounge. Walks in the Kaloma Gardens 14. 8.30am Hair Care with Anne 9.30am Bus to CBD 4pm Newspaper discussion 3.00pm One-on-one Care with Sue Relaxation with Family, Friends or a movie in the Warrigal Lounge. Walks in the Kaloma Gardens 21. 8.30am Hair Care 20. 4pm Newspaper discussion 17. 9.30am Bingo 189.30am 3.00pm One-on-one with Sue HAPPY HOUR Resident's Shopping 9am Red Cross Angels hand nail care 24. 9.30am Bingo 25. 11.00am St Mary's 10.00am Story Time & Joke-a-thon 9.30am Resident's Meeting 3.00pm ROOM VISITS Pre Melbourne Cup Luncheon 3.00pm Special Ice creams 11.00am Anglican Church Service 3.30pm ROOM VISITS 2.30pm Personal Shopping 22 9.30am Chairobics with Anne 9.30am Bus to CBD 10.00am Word Building 3.00pm Personal Shopping request Relaxation with Family, Friends or a movie in the Warrigal Lounge. Walks in the Kaloma Gardens 28.8.30am Hair Care 4pm Newspaper discussion 3.30pm WALKING GROUP 27. 15. 9.30am Chairobics 9.30am Craft 11.00am Catholic Service . 12Noon Hot Dog Lunch 23. 29. 9.30am Noodle Ball 30. 9.30am with Anne 11.00am Catholic Service 9.30am Bus to CBD 16 9.30am Don & Lucia Debortoli Sing-a-long & special Luncheon Memory Games 10.00am Cooking With Sue PYJAMA DAY Bus Outing & River Walk with the Red Cross Angels REST TIME Resident's Shopping SATURDAY 5. Relaxation with Family & Friends, a Movie in the Warrigal Lounge, Walks and reading in the Kaloma Gardens 4pm Newspaper discussion or listening to music. Relaxation with Family & Friends, a Movie in the Warrigal Lounge. Walks and reading in the Kaloma Garden 12. 4pm Newspaper discussion or listening to music. 19. Relaxation with Family & Friends, a Movie in the Warrigal Lounge,. Walks and reading in the Garden 4pm Newspaper discussion or listening to music. 26. Relaxation with Family & Friends, a Movie in the Warrigal Lounge, Walks and reading in the Garden 4pm Newspaper discussion or listening to music. “If you don’t know where you are going, any road will get you there.” 12pm Kaloma Barbecue 3.30pm WALKING GROUP 3.30pm WALKING GROUP 19 Lifestyle and Leisure with Diversional Therapist Sue Swayn Let every man practice the profession he knows best. Hi Everyone, Here we are again....another month later and getting closer to Christmas. What a year it has been. Out days have been busy as well as our minds. Dee Castle entertained us with an old time selection of songs that brought back many memories . Yes, we all had a great morning singing our old time favorites and of course finishing the morning with some of us having hoarse voices if any voice at all! The Warrigal Barbecue was a real " taste bud tantalizer! " The Chicken, Capsicum and Pineapple Kebabs , tasty Savory Sausages and mildly spiced Steakettes were cooked by Gary Swayn , served with Potato Bake & a tropical tossed salad and were delicious, to say the least. Another highlight for the month was the very special visit by Jim Smith, our local Bush Poet who had us all laughing at his outrageous poetry. The Residents enjoyed sharing lunch with Jim and after spending time talking to him. Our Red Cross Angels have ensured that our nails are manicured and painted. Our chats with these wonderful ladies are priceless as we share lifetime stories and jokes with them. Ann Roberts, our in house Hair Dresser treats us with hair styles that make us feel and look good. Spending time with Ann on a Monday morning in the Hair Salon is something we all look forward to each week. The Salon is always a " Hive of Activity and Chatter" as we all catch up on what has been happening during the past week. The weather has been just so beautiful......the days have us looking for the nice secluded spots where we sit in the sun and soak it up! while sharing the moment with a friends. The Kaloma Gardens are really looking a tapestry of colour. The Daisies, Petunias and the Lavender are a real picture. The Roses have all been pruned back in readiness for the year ahead. We are all looking forwards to the first blooms and the many that follow. Eighteen of us enjoyed Lunch at the Railway and what an outing it was! We made lots of noise as we interacted with the great staff who really give us the right Royal Service when we pay them a visit. Huge meals of Crumbed Steak, Chicken Schnitzel, Fish and Chips, Rissoles, Lambs Fry & Bacon with all the trimmings were enjoyed with very little left if anything left on the plates. Yes, time out at the Railway is always thoroughly enjoyed . Our couple of Pokie Players always enjoy a short whirl on the "One Armed Bandits!" and usually come out " in front!" We have been busy with Craft preparing for our Show Window 2014. Yes , we have been weaving , knitting, crocheting, with lots more different crafts to come as we put our heads together planning and plotting for our "surprise" window. 20 We haven't started working with plaster and other treasures yet as we are still trying to finish the rugs we are planning and have spent a lot of time on to date. Our trip to Inglewood and the Tobacco Museum was a "WOW" day! We had just so much fun at the Museum . There was just so much to look at . Memories rushed in for some of the Residents as the rediscovered a part of their era. After visiting the Museum, we enjoyed a great lunch...a special Roast of the Day prepared by a very good Cook. The drive to Inglewood was interesting. Some Residents recognized various land marks and this made way for good conversation that had the memories flowing. Our Thursday Bingo is still as popular as ever with all the Players trying their skills to ensure a good haul of the Chocolate Rewards. A warm welcome to Marie Newcomen who is enjoying some special time with us. We all hope that Marie does have a great rest and enjoys her stay with us. A warm welcome also to Lydia Day who attends most of our daily activities and outings as she makes new friends and catches up with some relatives. Lydia is enjoying the activities and outings and has made some new friends. I am sure Lydia will find spending her mornings with us her at Kaloma rewarding and an exciting experience. Our Memorial Service for Phyllis Carley, June Gall, Des Talbot, Mel Warden and Nola ( Biddy ) Clyne was a beautiful Service and one that was well attended. The Service I am sure provided the Spiritual Nourishment needed for closure and was appreciated by all. May Phyllis, June, Des, Mel and Biddy Rest in Peace in God's Care. Those who take the Bus to the CBD on a Monday Morning, all enjoy walking around the various shops, chatting with friends they pass in the street, making the odd small purchase and then enjoying morning tea at Neen's . This Exercise enables some Residents to enjoy a little independence and gives them the opportunity to do something for themselves. I notice that the use of "[email protected]. has stalled. Come on everyone, let's get this up and running. There are a couple of Families using this system and it does fill a void in the daily life of your loved one. Please, use this service to keep in contact with your loved ones. Keeping in contact assists in avoiding social and emotional isolation for our Residents. Birthday wishes to Nita Stewart, Beryl Pearce, and Lyn Wright who celebrated their special day with their Families and Friends . I am sure you all enjoyed your day surrounded by love and best wishes to you all from everyone! The results of my Eye Surgery ....Just "AWESOME!" I Each day I see a very big improvement. If this keeps up I am sure it will be only a matter of time and I will able to " see around corners"! so to speak. Watch out then!!!!! Those Resident's who require shopping done for them, could you please give me your orders by the Friday Morning so that I can do the shopping on the Friday afternoon. So please remember................. Shopping Day is now Friday's only . Orders MUST be given to me by Friday Morning. By the time this goes to print. I will be on a weeks holiday. I need to spend some time with my Mum helping her to attend to some jobs that are just a little to big for her to handle at the age of 94 years 21 I am sure Merlene will look after you all as she usually does. On this note, I will say " Be Happy, Keep Smilin" and God Bless" Love and Blessings Sue Food For The Soul "God has not given us a spirit of fear, but a power and of love and of a sound mind". Fear is something you will experience each time you try something new, like a new job or a new relationship or a new investment strategy. You will never succeed as long as you keep giving in to fear. The corporate world risks failure every time they launch another product. The fashion world risks failure with each new clothing line. Yet they are willing to take multimillion dollar risks to improve their merchandise and boost their sales. Do they always win? No, but without taking a risk they've no chance of succeeding at all. A poet wrote : There was a very cautious man who never laughed or played; he never risked, he never tried, he never sang or prayed. And when one day he passed away, his insurance was denied; for since he never really lived, they claimed he never died! The fact is , we all fail! The failure rate of the human race is one hundred percent, and everyone ( you included) qualifies for membership in this club. But that doesn't mean you have to live in the fear of failure. Faith in God is what gives you the courage to confront your fears and live the life he meant you to live. If you don 't, you'll suffer the regret of " what could have been.: You'll never be perfect, so you'll never be perfectly successful. That doesn't mean you will not succeed in life but you must try. Fear is a "spirit" and if you let it, it will control you. God offers you three better options: " Power...love...a sound mind." 22 Special Dates To Remember Hair Care With Anne 7th 14th 21st 28th Bus CBD 7th 14th 21st 28th Warrigal Barbecue 8th Bus Outing 4th Labour Day Public Holiday 7th Bus Outing 18th Residents' Meeting 23rd Lunch -Railway 24th Sing-a-longs with Margie Ryan 11th 25th Warrigal/Brolga Barbecue Catholic Church Services Anglican Church Services 29th 1st 15th 29TH 9th 23rd 23 This is a special and an interesting and very thoughtful message for us all to read. A successful businessman was growing old and knew it was time to choose a successor to take over the business. Instead of choosing one of his Directors or his children, he decided to do something different. He called all the young executives in his company together. He said, "It is time for me to step down and choose the next CEO. I have decided to choose one of you. "The young executives were Shocked, but the boss continued. "I am going to give each one of you a SEED today - one very special SEED. I want you to plant the seed, water it, and come back here one year from today with what you have grown from the seed I have given you. I will then judge the plants that you bring, and the one I choose will be the next CEO." One man, named Jim, was there that day and he, like the others, received a seed. He went home and excitedly, told his wife the story. She helped him get a pot, soil and compost and he planted the seed. Everyday, he would water it and watch to see if it had grown. After about three weeks, some of the other executives began to talk about their seeds and the plants that were beginning to grow. Jim kept checking his seed, but nothing ever grew Three weeks, four weeks, five weeks went by, still nothing. By now, others were talking about their plants, but Jim didn't have a plant and he felt like a failure. Six months went by -- still nothing in Jim's pot. He just knew he had killed his seed. Everyone else had trees and tall plants, but he had nothing Jim didn't say anything to his colleagues, however, he just kept watering and fertilizing the soil He so wanted the seed to grow. A year finally went by and all the young executives of the company brought their plants to the CEO for inspection. Jim told his wife that he wasn't going to take an empty pot. But she asked him to be honest about what happened. Jim felt sick to his stomach, it was going to be the most embarrassing moment of his life, but he knew his wife was right. He took his empty pot to the board room. When Jim arrived, he was amazed at the variety of plants grown by the other executives. They were beautiful - in all shapes and sizes. Jim put his empty pot on the floor and many of his colleagues laughed, a few felt sorry for him! When the CEO arrived, he surveyed the room and greeted his young executives. Jim just tried to hide in the back. "My, what great plants, trees and flowers you have grown," said the CEO. "Today one of you will be appointed the next CEO!" All of a sudden, the CEO spotted Jim at the back of the room with his empty pot. He ordered the Financial Director to bring him to the front. Jim was terrified.. He thought, "The CEO knows I'm a failure! Maybe he will have me fired!" When Jim got to the front, the CEO asked him what had happened to his seed, Jim told him the story. The CEO asked everyone to sit down except Jim. He looked at Jim, and then announced to the young executives, "Behold your next Chief Executive Officer! His name is "Jim!" Jim couldn't believe it. Jim couldn't even grow his seed. "How could he be the new CEO?" the others said. Then the CEO said, "One year ago today, I gave everyone in this room a seed. I told you to take the seed, plant it, water it, and bring it back to me today. But I gave you all boiled seeds; they were dead - it was not possible for them to grow. All of you, except Jim, have brought me trees and plants and flowers. When you found that the seed would not grow, you substituted another seed for the one I gave you. Jim was the only one with the courage and honesty to bring me a pot with my seed in it. Therefore, he is the one who will be the new Chief Executive Officer!" 24 * If you plant honesty, you will reap trust * If you plant goodness, you will reap friends * If you plant humility, you will reap greatness * If you plant perseverance, you will reap contentment * If you plant consideration, you will reap perspective * If you plant hard work, you will reap success * If you plant forgiveness, you will reap reconciliation So, be careful what you plant now; it will determine what you will reap later. Think about this for a minute. If I happened to show up on your door step crying, would you care? If I called you and asked you to pick me up because something happened, would you come? If I had one day left to live my life, would you be part of that last day? If I needed a shoulder to cry on, would you give me yours? This is a test to see who your real friends are or if you are just someone to talk to you when they are bored. Do you know what the relationship is between your two eyes? They blink together, they move together, they cry together, they see things together, and they sleep together, but they never see each other; that's what friendship is. Your aspiration is your motivation, your motivation is your belief , your belief is your peace, your peace is your target, your target is heaven, and life is like hard core torture without it! It's 'World Best Friends Week' 25 26 Look who we saw at Neens! Doing a Great Job! What A Mess!!!!! 27 Karaoke & Camp Oven Lunch Busy getting Ready! Sue’s Helper! The Cook, hard at it! Karaoke! The Dumplings doing “ Push Ups!” Oops~! The lid is on the rise! 28 Working Out……..Keeping Fit! Enjoying Craft ! 29 Showing off our Bingo Skills! Sing-a-long with Marg Ryan 30 We Farewell Ruth! 31 32 33 Our Day of Reflections– Our Memorial Service…... Lunch At The R A I L W A Y! 34 What we do in a day ! The Webb Family Eisteddfod Presentation 35 Enjoying the Company of “The Bush Poet!” 36 Residential Education - Clinical Nurse and Educator: Pauline Cleary Optimism is the faith that leads to achievement; nothing can be done without hope and confidence. Helen Keller The Education Focus group meetings continue to be held monthly. Please consider joining this interesting group and have input into what staff training and development is needed to enhance your competence and skill. Attendance at educational opportunities is improving. Thank you to staff for your interest in enhancing your competence and skills. Your commitment to education is considered when staff undertake their annual appraisals. Professional practice and conduct dictates that we all undertake professional development to improve our knowledge and competence in our work roles. Over the past month we have offered education on Pain and Dementia; Responding to Emergencies; Palliative care; Hydration and Nutrition; Sensory Loss; Certificate 3 Aged Care. This months education includes Chemical Safety (mandatory for those who haven't attended this year yet); Continence Promotion and application of Aids; Palliative Care teleconference (hospital); Wound management; Person Centered Activities; ACFI training. A big month indeed. Please make the effort to come along to the very interesting sessions. Volunteers and families are welcome at relevant sessions. Our Theme of the Month will be Clinical Documentation in Progress Notes. Administration staff continue to hand out learning packages but the return rate is not wonderful. Please ensure that you return your completed application packs to achieve your certificate of competency. Don't forget you can borrow a DVD and take it home for 48 hours if you prefer to learn this way. However if not returned within 48 hours a $10 replacement charge will be levied to the employee. It is relevant to note that all staff at Kaloma are required to attend 24 hours of education each year to pass your performance appraisal. Also your pay point will increase until you reach the highest pay point within your level if you do so. As staff know I enjoy imparting my knowledge so please don't hesitate to speak to me if you have any queries about anything related to care. I look forward to your support over the coming months with attendance at education and participation in the Education Focus Group. Till next time. Pauline Cleary Clinical Nurse 37 I N F E C T I O N C O N T R O L 38 I N F E C T I O N C O N T R O L 39 Residential Quality Report The Quality Improvement Committee would like to welcome new Residents, families and staff to Kaloma and hope you enjoy your time at your new Home and bring with you some exciting ideas to further improve what we do. We are always looking for ways to improve and your ideas are invaluable in assisting us. Kaloma currently uses a software package of quality audit tools called 'Moving on Audits'. Once submitted our results are benchmarked against around 45 other similar facilities. Care Supervisors report a high level of satisfaction with the refurbished medication room and the glass panel in the door when saves Carers a lot of time when locating the Care Supervisor. The space if far more efficient to use. ACFI education by aged care consultant Pam Bridges has resulted in increased funding to date of $80000 per annum. Clinical Nurse Pauline Cleary is working hard on the ACFI's to ensure that our income is honestly maximised. We rely on these funds to pay staff wages. Care subsidy income directly impacts the level of staffing we can afford. The Family/Representative survey has been issued with about 10 responses to date. Please consider completing the survey so that we can improve the services we provide to residents. Some beautiful compliments to staff have come in over the past months to congratulate staff on their genuine caring approach to residents. I often hear back through others comments such as the genuine warmth between staff and residents. We log improvements from a number of sources eg. outcomes of audits where we haven't achieved 100% complaints or concerns raised including Resident and Staff meetings. results of satisfaction surveys A suggestion Box is located at the Sign-In desk at the main reception and Brigalow Wing entrance near Brigalow car park. Please take the opportunity to record your comments on one of the suggestion forms and place in the wooden box provided. Results of Audits and Surveys 1. Catering Audit achieved 100%. 2. Medication Clinical Practice Audit achieved 100% 3. Family / representative survey is ongoing at this time. Till next month Mary and Penni 40 41 SPONSORS KALOMA ANNUAL CHARITY DAY 2013 Kaloma thanks our sponsors and donors and all who participated in the Annual Charity Golf, Bridge and Mahjong Day. It has been our best result ever. The final figure raised was $34,278.94, which we plan to put towards additional solar power . Congratulations to Goondiwindi and district for the generous support of Kaloma, our community owned aged care facility. Major Sponsors Cameron Past Co., Corish Farming, Goondiwindi Mowers & Bearings, Chesterfield, North West Rural Supplies, Reardon Farms, JH Fairfax, Sponsors EN Clark, Goondiwindi Argus, Goondiwindi Golf Club, C & H Finlayson, Peco Trading, Cambooya Welding Works, Goondiwindi Cotton, Ramsay Park Grazing, Allens Pharmacy, G. Sloss & Co, Agrismart, Max Grains, McWilliam Farming, Angus Wilson, Kasambill Enterprises, DB & KA Coulton, Lucy Walker Pharmacy, Peter Sinclair, Railway Hotel, Doolin Transport, Queensland Hotel, D & J McDonald, LM Savill, Woods Grain, M Ubergang, Taylor Farming, Texas Angus, Mrs B Sullivan, Cressy Clinic, RT & YL North, Yagaburne Hereford Stud, Booroola P’ship, WH Boazman, BK & PA Coulton, Stratford & Co P/L, Niara Past Co, Kenway & Clark, Black Truck Ag, RJ & JM Riddell P/L, WJ & ME Hallo, J & I Dight, Physio Extra, Strathmore Farming, HH Pearlman, Border Tyres & Batteries, B & F Vanderstock, Bruce White Pty Ltd., Tait Auto Group, J Thatcher, Lowes Petroleum, Arthur Schofield, Campbell Fuel, Andersen Truck & Tractor Repairs, Corinda P’ship, RPMS Engineering, MM Herde, Total Ag Services, RE & LM Gibson P/L, OK Station, Insight Business, Gundy Guns & Outdoor Supplies, CM & MA Clark, JD & JC Littlewood, O’Shea’s Royal Hotel, Hayes Spraying, Boardman Agriculture, Commonwealth Bank, Goondiwindi Medical Centre, Goondiwindi Engineering, B & J Duddy, Cooper & Smith Optometrist, B & W Rural, Dorchester Computing, Longhaul Contracting, Montgomery Past Co, Glen Smith Evolution Farming, L Bulmer & Co, Limebon Partnership, Gore Earthmoving,WHK Accountants, McIntyre Mowers, Landmark, Doyle Wilson, Orlando Farms P/L, Victoria Hotel, RJ & JM Webster, McGregor Gourlay, JR & AE Siddins, Caltex Petroleum Services Donors Batsey’s Bread Basket, Co-Op Supermarket, Border Vets, Tony McLaughlin Motorcycles, Goondiwindi Jewellery & Gifts, Laird McColl, Laurenz, Louenhide Handbags, Marianne McMillan, Trish Bishop, Laser Electrical, Nook & Cranny Bookshop, The Townhouse Restaurant, McIntyre Rural, Nutmeg Home, Spruices, Anthony Wood, Stage One, Target Country, New Dynasty Restaurant, Tom’s Tarps, McDonalds, Border Builders Mitre 10, Golf Pro Shop, Pomegranate Passion, Goondiwindi Tyre Service, Indulge, C & S Cooper, A Benson, Makim & Carter, R Hobson, DJ & D Donaldson, Umbercollie Merino Stud, Judith Neal, JM & DE Sheinberg, J Suttor, J Matchett, M Collins, S Price, J Ecroyd, D Park. 42 43 44 Comment and Complaint Process At Kaloma, we actively seek out comment and suggestion from stakeholders to enable us to improve our service to stakeholders who include the elders in our care and their extended families; our staff; service providers, and the wider community. Comments are welcomed and accepted without retribution against any person. to make comment the procedure is as follows; If you wish Take a Suggestion Form from the desk at both entrances to the Home. When completed place it in the Suggestion Box at either entrance to Kaloma. Or you can hand it to Reception staff for the attention of the Chief Executive Officer. Community clients can ask Carers for a complaint form and they will provide it to the CEO. Contact the Chief Executive Officer directly to discuss your concerns. If you do not wish to complete a complaints form staff are obligated by policy to record the complaint to ensure that the Chief Executive Officer is informed. Other opportunities for comment or complaint are available through, The monthly Residents Meeting with a copy of Minutes to each resident, area manager and Kaloma’s Board President. Agenda items include consultation about changes within the organisation as well as, resident’s satisfaction with care, staffing, menu, cleaning, laundry and maintenance and grounds. An annual schedule of audits and satisfaction surveys with feedback provided via the Kaloma Newsletter. These audits go to residents and community clients as well your representatives. Room visits to residents by the Chief Executive Officer Consultation in the development and review of all aspects of your Care Plan Should you feel that after using these avenues of complaint that you remain dissatisfied you may write to Kaloma’s Board. The contact details are as follows, ‘Confidential’ President of Kaloma Board Locked Bag 3006, Goondiwindi. Qld. 4390. If you remain dissatisfied, the Complaints Resolution Scheme of the Department of Health & Ageing will look into any unresolved grievance you may have. The contact details are, Aged Care Complaints Investigation Scheme GPO Box 9848 Brisbane. Qld. 4001. Telephone: 1800 550 552 (freecall) or 3360 2765 OR Queensland Aged and Disability Advocacy 121 Copperfield Street Geebung. Qld. Telephone: 3637 6000 or 1800 700 600 45 KALOMA HOME FOR THE AGED MEETING SCHEDULE October 2013 Frequency Date Time General Staff Meeting & Staff Awards Monthly (3rd Thursday) 17th 2.00pm All Staff. Monthly (1st Tuesday) Monthly (last Friday) monthly (1st Monday) Monthly 1st 2.00pm Care Manager, Clinical Nurse& Care Supervisors 25th 11.00am Link Nurses, Preceptors and Care Manager 14th 10.00am 16th 12.00pm 6 weekly 26/11/2013 4 - 5pm Monthly (3rd Tuesday) Monthly (2nd Tuesday) Quarterly - Tuesday 15th 2pm Care Manager, Clinical Nurse; WHSO and Focus Group Members Quality Coordinator, Area Coordinators and Quality Committee representatives. All welcome. (Paid time at ordinary rates) CEO, Area Managers and Care Supervisors, Care Manager, Clinical Nurse All Brigalow Staff, Clinical Nurse, Care Manager 8th 2pm All Warrigal and Brolga Staff and Care Manager TBA 10.00am TBA 11.00am 14th 6.30pm 1.30pm Dr Charles Midimu, both Pharmacists, Care Manager, Clinical Nurse and all interested persons. Catering staff. 15th 1.00pm Community Staff/Care Plan/ Quality Meeting Bi-monthly on first Tuesday Quarterly (Thursday) Monthly 1st Monday 2 monthly (3rd Tuesday) Monthly (3rd Tuesday) WHSO, All Coordinators, Staff WPHS Representative & Workplace Health & Safety Committee.(Paid ordinary rates) RN Bev Silverwood and Infection Control Committee. 15th 1.45pm Residents Meeting - Warrigal/Brolga 3rd Monday 21st Monthly (2nd Wednesday) Monthly (4th Tuesday) Monthly Last Monday Monthly (Last Friday) Monthly (3rd Wednesday) 9th 11am before BBQ 10.30am Supervisors Meeting Link Nurses Manual Handling Focus Group (to be arranged with Physio Quality Improvement Leadership Group Brigalow Staff Meeting Warrigal / Brolga Staff Meeting Workplace Health & Safety (quarterly) Infection Control Meeting Medication Advisory Meeting Kitchen Staff Housekeeping Meeting (2-monthly) Brigalow Residents & Family Meeting Board Meeting Lifestyle and Catering Preceptors Meeting Education Focus Group TBA 22nd 28th 12.30Finance 1pm General 1.30pm 25th 10.00am 16th 2.00pm Who Attends Cleaning and laundry staff (meetings paid time at ordinary rates) Community Coordinator and all Community Carers. (Paid time ordinary rates) Residents, CEO and Care Manager. Brigalow Residents & family, Coordinator, Clinical Nurse, Care Manager, CEO. Kaloma Board of Directors, CEO and Care Manager Catering and Lifestyle Preceptors, Care Manager, Clinical Nurse Clinical Nurse & Focus Group 46 STAFF & VOLUNTEER DEVELOPMENT PLAN - FAMILY WELCOME TO ATTEND Important Message to nursing staff: Registered Nurses must collect evidence of 20 hours of CPD for AHPRA OCTOBER 2013 Learning Outcomes Standard When Who Staff please note: To get to your next pay point you must attend a minimum of 24 hours of education/training per year CLINICAL DOCUMENTATION - HOW TO WRITE EFFECTIVE PROGRESS NOTES Certificate 3 Aged Care Students undertaking this apprenticeship will gain an understanding of aspects for caring for aged care persons 1.6 2nd October 2013 9am to 3pm Tutor - Mary Higgins As per list 1st October 2013 2pm to 3pm All staff who have not attended. Chemical Handling Safety MANDATORY TRAINING FOR ALL STAFF WHO DID NOT ATTEND THIS YEAR. Learn how to protect yourself and others when handling chemicals during your work role. 4 Continence Promotion and application of aids Learn how to apply pads correctly, undertake a pad assessment and provide enhanced dignity for the elders we care for 2&4 3rd October 2013 Aged Care Channel On the floor supervision with Hartmann's rep Kathleen Smith residential and home care program care staff Wound Management Practical solutions for the management of venous leg ulcers. Know how to review the site and refer on to others 2&4 9th October 2013 Aged Care Channel 1.15pm & 3.30pm All residential and home care community staff Advanced Practice in Palliative Care - VIDEOCONFERENCE For clinicians of all health disciplines with an established knowledge and understanding of palliative care and end of life practice. REGISTRATION IS A MUST BY 15/10/13 2.9 22nd October 2013 Goondiwindi Hospital Registered Nurses Person Centred Activities Learn how to provide individualised and varied activities that are tailored to meet specific needs of older persons 2.9 23rd October 2013 Aged Care Channel` 1.15pm & 3.30pm All residential and home care community staff & volunteers ACFI assessment training and legal documentation training The Aged Care Funding Instrument is an assessment tool which identified the level of care a residents can be funded for by the Commonwealth government. The knowledge of Personal Carers as to how to accurately complete the ACFI assessment is vital to maximising our income as well as passing the validation process. 2.10 29th October 2013 2pm to 2.45pm Aged Care consultant Pam Bridges Personal Carers - but RNs can come as well if interested 47