Welcome to Richmond International Raceway!
Transcription
Welcome to Richmond International Raceway!
1 1 2 2 Welcome to Richmond International Raceway! Welcome to Richmond International Raceway and thank you for helping us celebrate 60 Years of NASCAR here in Virginia’s Capital City. The thrill of the NASCAR Nationwide Series and NASCAR Sprint Cup Series under the lights here is unparalleled in our sport, and our staff takes such pride in all we do that “RIR Pride” is our mantra. If you are new to RIR, thank you for checking us out and don’t worry about your “rookie stripes!” We hope the information in this book and information on our website will help you prepare for your visit. If you have a question upon your arrival, seek out one of our guest services representatives, an RIR staffer, a member of our Fan Advisory Board or ask a fellow race fan for assistance. We are here to help. If you have been here before, welcome back! We continue to try and improve year after year, and I hope you like some of our recent enhancements to our facility. There is much that we want to do, and each day, our staff continues its dedication to providing an exceptional customer experience for you, our loyal supporters! In addition to our tremendous fan base, I would like to thank our sponsors, and all the great partners we have here at RIR, that make our events so special. We can’t do this without your support. We are looking forward to another exceptional 2012 NASCAR season. Thank you and enjoy all that RIR has to offer. Sincerely, Dennis Bickmeier President RIR Pride! 1 Richmond International Raceway 101 In a continuing effort to provide the best guest experience, here are a few tips and some basic information to assist with your visit. For further details, please see the corresponding pages in the fan guide. • GET HERE EARLY! Heavy traffic around Richmond International Raceway continually builds throughout race day. Plan to arrive early for the quickest entry into our parking lots so you can enjoy all that Richmond International Raceway has to offer, including the activities in the Midway. (Pages 12-13) • Automobile parking on track property is FREE! (Page 14) • Fans may enter Richmond International Raceway grandstands with one softsided cooler, no larger than 14 x 14 x 14 inches. Coolers with telescoping handles and wheels will not be permitted. (Page 20) • Fans may utilize lightweight backpacks or daypacks to bring in cameras, scanners and souvenirs purchased in the Midway. (Page 20) • Hard-sided coolers, glass containers, umbrellas, seats with arm rests and bags or containers larger than the allowed size will not be permitted through the grandstand gates. (Page 20) • Fans are permitted to bring in their own food and beverages, as long as it is brought in the approved bags/coolers described above. (Page 20) • For your safety and those around you, all items brought through the grandstand gates will be inspected before admission is granted. • Items left at the gates will be discarded and are not the responsibility of Richmond International Raceway. (Page 21) • Unreserved camping and daily parking for oversized vehicles, RVs, campers and motorhomes is available in Blue Ox Meadowbridge Park Lot J and passes can be purchased in advance. (Page 32-34) • The RIR ticket office accepts cash, money orders, VISA®, MasterCard®, American Express®, Diner’s Club® and Discover®. (Page 8) • Pre-Race Pit Passes are available through various fan and corporate hospitality packages. A limited number of Friday-only Pre-Race Pit Passes are also available for purchase for $50. (Pages 11, 30-31) • Guest information booths, spectator care centers, ATMs and courtesy phones are located throughout the property. (Pages 22-24) • Lost and Found is located at the Administration Building/Ticket Office. Items can be picked up there during normal business hours following race weekends. (Page 24) 2 Richmond International Raceway RESPECT Richmond International Raceway RESPECT is an awareness initiative to promote a first-class atmosphere at America’s Premier Short Track. We’re committed to creating a safe and enjoyable environment for all fans and take great pride in providing the best guest experience in all of motorsports. With that in mind, we’re asking our fans to be a part of Richmond International Raceway RESPECT on race weekends. Be respectful of everyone. Show respect for the event workers who are here to ensure you have a great time, your fellow fans around you and the drivers and race teams on and around the track. Be a good neighbor. While here on race weekends, please be courteous and mindful of our neighbors’ privacy and property around Richmond International Raceway. Be responsible. When choosing to drink alcohol, please drink responsibly and observe all laws and regulations concerning alcoholic beverages designed to make sure everyone has a safe and enjoyable time. Be attentive. Stay alert to informational and instructional signage and announcements throughout race weekend to ensure a safe and memorable experience at Richmond International Raceway. Take pride. Every fan plays a role in the success of Richmond International Raceway, and good behavior and actions can positively affect the experience for many fans in attendance. Have fun. Whether visiting the many displays and games in the Midway, tailgating or simply watching the great racing action on the track, please enjoy yourself and we hope you have a wonderful guest experience at Richmond International Raceway. 3 Section 1: Schedule and Ticket Information 2012 Season Schedule and Ticket Pricing . . . . . . . . . . . . . . . . . . . 6 Ticket Information, How to Buy Tickets, Will Call . . . . . . . . . . . . . . . . 8 Ticket Policies, Payment Information . . . . . . . . . . . . . . . . . . . . . . 9 Ticket Insurance, Family Section presented by Virginia 529 . . . . . . . . . . . 10 Pre-Race Pit Passes, Military Ticket Offer, Group Sales . . . . . . . . . . . . 11 Section 2: Directions, Parking and Tailgating Directions, Traffic Map . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13 Free Parking, Charter Buses, RVs, Campers & Oversized Vehicles . . . . . 14 Shuttle Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Tailgating 101, Miller Lite Party Zone . . . . . . . . . . . . . . . . . . . . . 16 Group Tailgate Lot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Area Information, Airport and Hotel Information . . . . . . . . . . . . . . . . 18 Section 3: While You’re Here Grandstand Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-21 Express Lanes, Smoking Policy . . . . . . . . . . . . . . . . . . . . . . . . 21 Mobile App, Mobile Website, Guest Information Booths . . . . . . . . . . . . 22 Fan Texting Services, First Aid, Spectator Care Centers . . . . . . . . . . . 23 Emergency Contact, Vehicle Problems, Lost and Found, ATM, Public Phones 24 Tram Service, The Midway, Virginia 529 KidZone, Raceway Ministries . . . . 25 Golf Carts/ATVs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 4 SEction 4: Guests with Disabilities Ticketing, Arrivals and Parking . . . . . . . . . . . . . . . . . . . . . . . 27-28 Disabilities Assistance Carts . . . . . . . . . . . . . . . . . . . . . . . . 28-29 Elevators/Escalators, Wheelchairs, Restrooms . . . . . . . . . . . . . . . . 29 Section 5: Hospitality TORQUE Club, Capital One Corporate Hospitality, Pit Stop Club, Suites . . . 30 Saturday Pit Pass Upgrade, Chevy Fan Fest . . . . . . . . . . . . . . . . . 31 Section 6: Camping Information Blue Ox Meadowbridge Park Lot J, Reserved Camping . . . . . . . . . . . 32 Camping Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Hours of Operation, RV Rentals . . . . . . . . . . . . . . . . . . . . . . . . 34 Section 7: Richmond Raceway Complex About the Complex, Contact Information, Driving Schools . . . . . . . . . . 35 Seating Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Property Map . . . . . . . . . . . . . . . . . . . . . . . . Back Cover Foldout 5 Section 1: Schedule and Ticket Information 2012 Season Schedule and Ticket Pricing Spring NASCAR Weekend Thursday, April 26 • Pole Qualifying & Practice for Blue Ox 100 NASCAR K&N Pro Series East race • Blue Ox 100 NASCAR K&N Pro Series East race • Denny Hamlin Short Track Showdown All tickets are $25 and General Admission. Children 12 and under admitted FREE of charge with a ticketed adult. Friday, April 27 • NBC12 Pole Qualifying & Practice for the NNS 250 race • Wawa Pole Qualifying & Practice for the NSCS 400 race • NASCAR Nationwide Series 250 race General Admission: $30 (Advance), $35 (Week of Event) Reserved Seats: $40 (Advance), $45 (Week of Event) Children 12 and under admitted FREE with a ticketed adult in General Admission. Saturday, April 28 • NASCAR Sprint Cup Series 400 race Visit www.rir.com for seating map with prices. Children’s tickets (12 and under) start at $25 in Family Sections presented by Virginia 529 College Savings Plan. Call 866-455-RACE (7223) to order. Fall NASCAR Weekend Friday, September 7 • Pole Qualifying & Practice for the Virginia 529 College Savings 250 NNS race • Gatorade Pole Qualifying & Practice for the NSCS race • Virginia 529 College Savings 250 NNS race General Admission: $30 (Advance), $35 (Week of Event) Reserved Seats: $40 (Advance), $45 (Week of Event) Children 12 and under admitted FREE with a ticketed adult in General Admission. Saturday, September 8 •“One Last Race To Make The Chase” NASCAR Sprint Cup Series 400 race Visit www.rir.com for seating map with prices. Children’s tickets (12 and under) start at $25 in Family Sections presented by Virginia 529 College Savings Plan. Call 866-455-RACE (7223) to order. NNS = NASCAR Nationwide Series; NSCS = NASCAR Sprint Cup Series 6 Richmond International Raceway Ticket Office Contact Information Shipping Address: 600 East Laburnum Avenue, Richmond, Virginia 23222 Mailing Address: PO Box 9257, Richmond, Virginia 23227 Phone: 866-455-RACE (866-455-7223) TDD Hearing Impaired Number: 866-ISC-TRAK (866-472-8725) Fax: 804-321-3833 Website: www.rir.com How to Order Tickets and Ticket Office Locations Tickets can be purchased by calling 866-455-RACE (7223) MondayFriday from 9:00 a.m. to 9:00 p.m. and Saturday-Sunday from 9:00 a.m. to 7:00 p.m. Tickets can also be purchased in person at the Main Ticket Office, located at the corner of Laburnum Avenue and Richmond-Henrico Turnpike, Monday through Friday 8:30 a.m. to 5:00 p.m. Additionally, tickets can be purchased online, at any time, by visiting www.rir.com. On race days, tickets can be purchased at the Main Ticket Office or ticket booths located near the entrance to the Commonwealth Mall, which is adjacent to Lot D and the amphitheater, at Gate 40 and at Gate 80. Additionally, a ticket booth will be open at Gate 60 on the backstretch on NASCAR Sprint Cup Series race days only. Please see the property map on the back cover foldout for exact ticket booth locations. Will Call Tickets placed at Will Call must be picked up by the account holder. A valid Photo ID is required. Will Call is located at the Commonwealth Mall Ticket Booth, which is adjacent to Lot D and the amphitheater, on race days. See the property map on the back cover foldout for exact location. Will Call hours: April 26: 11:30 a.m. - 9:00 p.m. April 27 and September 7: 8:30 a.m. - 8:30 p.m. April 28 and September 8: 9:00 a.m. - 8:30 p.m. *All times subject to change. Please visit www.rir.com for updated hours. Prior to race days, tickets can be picked up at the Main Ticket Office, Monday through Friday 8:30 a.m. to 5:00 p.m. 8 Ticket Policies and Payment Information Please inspect your tickets upon receipt and report any discrepancies to the Richmond International Raceway Ticket Office immediately. Keep your tickets in a safe place. All ticket sales are final. No refunds or exchanges will be granted. Richmond International Raceway assumes no responsibility for lost, misplaced or destroyed tickets. If the seat location assigned is not available, we will substitute with comparable seating of equal value. Richmond International Raceway accepts cash, money orders, VISA®, MasterCard®, American Express®, Diners Club® and Discover® for payments. Tickets purchased from sources other than Richmond International Raceway may not be honored, as they may be lost, stolen or counterfeit. The purchaser on file is solely responsible for any subsequent resale of a ticket regardless of how or why tickets are resold. Richmond International Raceway will cancel your privilege to purchase tickets if found to have been resold at a price greater than the face value. Tickets may not be resold on Richmond International Raceway property for any reason. All schedules are tentative and subject to change. Please call the Ticket Office at 866-455-RACE (7723) or check www.rir.com for race start times. In the case of postponement or rescheduling of a race, please keep your ticket or ticket stub to re-enter on the date of rescheduling. If you plan on entering the grandstand for any race, you must have a ticket. Richmond International Raceway does not refund or exchange tickets due to postponement or rescheduling of a race. 9 Event Ticket Protector Insurance In an effort to further elevate the level of customer service to our race fans, Richmond International Raceway has partnered with Allianz Global Assistance to offer Event Ticket Protectors Insurance to ticket buyers who are unable to attend events due to unforeseen circumstances. Fans have the opportunity to purchase Event Ticket Protector Insurance for all tickets purchased for Richmond International Raceway events. Ticket buyers who purchase the optional insurance and are unable to attend an event due to qualified unforeseen circumstances will be reimbursed the full price of the tickets purchased. Fans will be reimbursed if a medical issue, traffic accident, jury duty, employment termination or any other covered reason prevents the insured from attending a race. Additional covered reasons are included in the policy, which can be viewed at www.rir.com/insurance. Event Ticket Protector Insurance is available for an additional $6.25 per ticket and is offered on all event tickets, fan hospitality purchases and camping and RV spots. Ticket buyers have the option to choose insurance on their entire order. Insurance is available online by accessing your account at www.rir.com or by calling the ticket office at 866-455-RACE. For additional information on this policy, please visit www.rir.com/insurance. Family Sections presented by Virginia 529 College Savings Plan Richmond International Raceway is proud to offer the Family Sections presented by Virginia 529 College Savings Plan. The Family Sections are located in Dogwood Sections N & O and Colonial Section E. Alcohol is prohibited in each of these sections. Smoking is also prohibited in these sections in accordance with our policy prohibiting smoking in all grandstand seating areas. For NASCAR Sprint Cup Series races, within Dogwood Sections N & O and Colonial Section E, tickets for kids 12 and under start at $25 when accompanied by a paying adult. You must call 866-455-RACE (7223) to purchase children’s tickets in the Family Sections presented by Virginia 529 College Savings Plan. 10 Friday Pre-Race Pit Passes Pre-Race Pit Passes for Friday of both NASCAR weekends are now available for purchase through Richmond International Raceway. A limited number of Friday Pre-Race Pit Passes will be sold and cost $50. Per NASCAR rules, fans must be 16 years of age or older to take advantage of the Friday Pre-Race Pit Pass. The pass allows fans to watch NASCAR Nationwide and Sprint Cup Series practice and pole qualifying from pit road. No alcohol or coolers are permitted in the infield or on pit road. Practice and pole qualifying times are tentative and subject to change based on race start times and weather. Call 866-455-RACE (7223) to purchase Friday Pre-Race Pit Passes in advance, or purchase on Friday of race weekends at ticket booths while supplies last. Fans must have a Friday race ticket to purchase Pre-Race Pit Passes. Saturday Pre-Race Pit Passes are available through fan hospitality and corporate sales options (see pages 30-31). Special Military Offer Richmond International Raceway proudly offers military members $7 off of general admission tickets to NASCAR Nationwide Series races. Offer is limited to 10 tickets per military ID. To receive this offer, present a military ID at the Main Ticket Office in advance or on race day at the Military Ticket window, which is located at the Commonwealth Mall Ticket Booth adjacent to Lot D and the amphitheater. For information about military tickets, please contact Scott Byer at 804-228-7692 or [email protected]. Group Sales Have your next group outing at Richmond International Raceway! Group tickets are available for both NASCAR weekends. Groups of 20 or more receive special group ticket pricing and group leader incentives. Group tickets are perfect for small and large businesses, charter bus groups, civic organizations, social clubs and more. Richmond International Raceway is also now offering a Group Tailgate Lot. Please see the Group Tailgate Lot section on page 17 for additional information and pricing. For more information about Group Sales, please contact Scott Byer, Group Sales Manager, at 804-228-7692 or [email protected]. 11 Section 2: Directions, Parking and tailgating Directions and Traffic Map From the North (use blue route) • Travel I-95 South to Exit 84 A onto I-295 South • I-295 South to Exit 38 B - Meadowbridge Road • Take Meadowbridge Road approximately 5 miles to General Parking or • I-95 South to Exit 82 onto Chamberlayne Ave (301) • Follow Chamberlayne to the third traffic light; turn left onto Azalea Avenue • Follow Azalea Avenue approximately 2.5 miles to General Parking From the South (use orange route) • Travel I-95 North to Exit 46 onto I-295 North • Follow I-295 to Exit 37 B onto 360 West/Mechanicsville Turnpike • Follow 360 West approximately 3 miles to Laburnum Avenue • Turn right onto Laburnum Avenue • Follow Laburnum Avenue approximately 1 mile to General Parking or • Travel I-95 to Exit 75 onto I-64 East • I-64 East to Exit 192 onto 360 East/Mechanicsville Turnpike • 360 East approximately 1.5 miles to Laburnum Avenue • Turn left on Laburnum Avenue • Follow Laburnum Avenue approximately 1 mile to General Parking 12 From the West (use red route) • I-64 East to Exit 177 onto I-295 South • I-295 South to Exit 38 B - Meadowbridge Road • Follow Meadowbridge Road approximately 5 miles to General Parking or • I-64 East to Exit 186-Laburnum Avenue • Turn left onto Laburnum Avenue • Follow Laburnum Avenue about 2 miles to General Parking From the East (use green route) • I-64 West to Exit 200 onto I-295 North • I-295 to Exit 37 B - 360 West/Mechanicsville Turnpike • Follow 360 West approximately 3 miles to Laburnum Avenue • Turn right on Laburnum Avenue • Follow Laburnum Avenue approximately 1 mile to General Parking or • I-64 West to Exit 195 - Laburnum Avenue • Turn right onto Laburnum Avenue • Follow Laburnum Avenue approximately 5 miles to General Parking 13 FREE Automobile Parking Automobile Parking is FREE at Richmond International Raceway. Trams operate continuously from Lots H and Blue Ox Meadowbridge Park Lot J on Friday and Saturday of race weekends starting at approximately 9:00 a.m. Tram service also will be available on Thursday of the April race weekend. See the property map on the back cover foldout for parking lot locations. Vehicles remaining in the Richmond International Raceway parking lots three hours after the conclusion of on-track activities on Friday night will be towed at the owner’s expense. Overnight automobile parking on Richmond International Raceway property is prohibited prior to and including Friday of event weeks. The only exceptions are RVs, motorcoaches and campers in the designated paid parking areas. Vehicles parked in Fire, Emergency and public roadway lanes are subject to fines in addition to being towed. To retrieve towed vehicles, please call Fletcher’s Towing at 804 288-8697. Thank you for your cooperation. Charter Buses Charter buses are welcome at Richmond International Raceway. For charter bus parking and group sales information, please contact Scott Byer, Group Sales Manager, in advance at 804-228-7692 or [email protected]. Parking for Oversized Vehicles, RVs, Motorcoaches and Campers Please refer to the Blue Ox Meadowbridge Park Lot J section on page 32 for information on parking for oversized vehicles, recreation vehicles, motorcoaches and campers. Oversized vehicles, RVs, motorcoaches and campers can only park in the Blue Ox Meadowbridge Park Lot J located off of Meadowbridge Road. 14 FREE Shuttle Service from The Mechanicsville Showplace NASCAR Sprint Cup Series Events Only Richmond International Raceway’s complimentary shuttle service from The Mechanicsville Showplace is just minutes from the track. Shuttles take you to and from Richmond International Raceway from The Mechanicsville Showplace parking lot, located less than three miles from Richmond International Raceway at 3000 Mechanicsville Turnpike. The Mechanicsville Showplace is off of I-64 at Exit 192. Parking at the Showplace shuttle lot is $10 per car and $25 per RV. Shuttle service to and from the track is FREE. Shuttle service is available only on Saturdays of NASCAR Sprint Cup Series events and begins at noon. Shuttles conveniently drop you off at the Main Gate to Richmond International Raceway. Shuttle service resumes immediately following the checkered flag with pick-ups back at the Richmond International Raceway Main Gate, at the corner of Laburnum Avenue and Richmond-Henrico Turnpike (Meadowbridge Road). Shuttle service routes and times are subject to change. FREE Shuttle from Downtown Richmond NASCAR Sprint Cup Series Events Only Richmond International Raceway’s complimentary shuttle service from downtown Richmond is just minutes from the track. Shuttles take you to and from Richmond International Raceway from the Richmond Coliseum parking area at North 7th Street, close to Interstates 64 and 95, in downtown Richmond. Parking at the Richmond Coliseum shuttle lot is $6 per car. Shuttle service to and from the track is FREE. Shuttle service is available only on Saturdays of NASCAR Sprint Cup Series events and begins at 1:00 p.m. Shuttles conveniently drop you off at the Main Gate to Richmond International Raceway. Shuttle service resumes immediately following the checkered flag with pick-ups back at the Richmond International Raceway Main Gate, at the corner of Laburnum Avenue and Richmond-Henrico Turnpike (Meadowbridge Road). Shuttle service routes and times are subject to change. 15 Tailgating 101 Richmond International Raceway encourages fans to arrive early, avoid traffic, park in our free parking lots and take advantage of the extra time to tailgate. Richmond International Raceway is home to one of the best tailgating scenes in all of NASCAR, so get here early, set up the chairs, tables and grills, get out the coolers and have fun. To ensure the safety of yourself and those fans around you, we ask you to follow a few simple rules and regulations while tailgating. Tailgating for all events will be limited to the area directly in front of or behind each vehicle and must not take up any additional parking spaces. This policy will be strictly enforced and is designed to improve the traffic flow and access to our free parking areas, including for emergency vehicles, while allowing fans to continue the tailgating tradition at Richmond International Raceway. Campfires or outdoor fire pits are not permitted in Richmond International Raceway parking lots or campgrounds. We’d like to thank you for being courteous to your fellow race fans and for your cooperation. If you have any questions regarding the tailgating policies, please call the ticket office at 866-455-RACE (7223). Miller Lite Party Zone The Miller Lite Party Zone is the place to be on Friday and Saturday before the green flag drops. Located near the Midway on the Amphitheater Hill, the Miller Lite Party Zone is free and open to the public. Fans can enjoy live music, interactive tailgate games, great tasting Miller Lite, some favorite tailgate foods and other fun events you won’t want to miss. Join fellow race fans for a fun, social tailgate atmosphere and enjoy ice cold Miller Lites at the Miller Lite Party Zone. 16 Group Tailgate Lot Richmond International Raceway is now offering a Group Tailgate Lot. The Group Tailgate Lot provides a reserved tailgate spot for your group, space for cars, pop-up tents, tables, chairs, grills and games, easy entry and exit through Gate 2 and portable restroom access. There are two Group Tailgate options: White Flag Package - $300 • 40’ x 40’ reserved space • 2 parking passes • Accommodates up to 30 people Checkered Flag Package - $450 • 60’ x 60’ reserved space • 3 parking passes • Accommodates up to 40 people Grandstand tickets are required for all members of the tailgate (minimum 20). Tickets are not included in the price of the tailgate space. Please contact Scott Byer, Groups Sales Manager, at 804-228-7692 or [email protected], to reserve a spot in the Group Tailgate Lot. Group Tailgate Lot Rules: • All guests must have grandstand ticket and wristband. • Additional cars not permitted in lot. • No branded tents, signage, or other promotion of businesses. • Lots open at 7 a.m. • Cars not permitted to park overnight (must be removed three hours post-race). • Vehicles left beyond three hours post-race will be towed at owner’s expense. • Outside caterers are not permitted in lot. • Group Tailgate Lot subject to all rules and regulations of Richmond International Raceway. 17 Area Information Richmond International Raceway is located in Henrico County, Virginia. Henrico County is a thriving, urban community bordering the City of Richmond. History, innovation and fun blend seamlessly in Henrico. For over 400 years, Henrico County has helped write America’s story and heritage -- from the nation’s early settlements through the Revolutionary War and Civil War. Visitors can tour the area’s beautiful yet ghostly Civil War battlefields, indulge in mouthwatering dining, from down-home southern favorites to upscale international cuisine, or take advantage of an attractive selection of shopping, from haute couture to outlet bargains. All of this is splendidly complemented by affordable and comfortable hotels, motels and bed and breakfasts. No matter your interests, you’re sure to love one of Virginia’s most beloved and storied regions. To contact the Henrico County Tourist Information Center, call 804-652-3406. For a complete listing of all the Historic Richmond Region has to offer, call 1-888-RICHMOND for a free visitors guide or visit www.visitrichmondva.com. Airports/Airlines RICHMOND INTERNATIONAL AIRPORT (RIC) 1 Richard E. Byrd Terminal Drive Richmond International Airport, VA 23250-2400 804-226-3000 www.FlyRichmond.com Richmond International Airport (RIC) is located 10 miles from Richmond International Raceway and offers more than 180 daily flights to major U.S. destinations and international gateways onboard AirTran, American, Continental, Delta, JetBlue, United, US Airways, Air Canada and respective regional affiliates. Visit www.flyrichmond.com to learn more. Hotel Listings To help assist with travel plans and your visit to the Greater Richmond area, track officials have continued to work with local hotels to offer and promote special lodging rates to race fans during our 2012 race weekends. These special offers and rates can be found on www.rir.com/hotels. Also, for a complete listing of accommodations in the Greater Richmond area, please log on to www.richmondva.org, www.rir.com or call 1-888-RICHMOND. 18 Section 3: while you’re here Grandstand Policies We continue to listen to fan feedback in order to provide the best guest experience. Created on fan experience and thanks to advancements in security technology and tactics, we’ve set our guidelines on items fans may carry into our facilities in 2012. With safety in mind, and to ensure a timely entry, the following Grandstand Policies will be maintained for 2012: Fans may enter Richmond International Raceway grandstands with: • One soft-sided cooler, no larger than 14x14x14 inches, to ensure coolers fit underneath grandstand seats and do not block walkways. Coolers with telescoping handles or wheels and hard-sided coolers are not permitted. • The soft-sided insulated cooler may contain ice. • Fans may utilize lightweight backpacks or daypacks, similar to those used by school students, to bring in items such as cameras, scanners and souvenirs purchased in the Midway. • Fans may bring their own food and beverages into the grandstands as long as it is brought in the approved bags/coolers described above. • Fans are allowed to bring in one of each of the bags described above, per person (child and adult) entering the grandstands. • Binoculars, scanners, headsets and cameras (including personal video cameras), not placed in a bag, but worn separately over the neck or on the belt and seat cushions carried separately are also allowed. • Seat cushion bags with compartments are reviewed on an individual basis. • Seat cushions with arm rests are not allowed. • All items brought through a grandstand gate will be inspected before admission is granted. • Personal use video cameras are permitted. No commercial reproduction of footage is allowed without written permission of the raceway and sanctioning body licensing officials. • Flags are acceptable for admission, provided they are not attached to poles and do not obstruct other fans’ viewing of racing activities. No flag poles of any type will be allowed. Small nationality flags attached to a pencil-sized diameter wooden stick will be allowed. 20 The following MAY NOT enter the admission gates: • Firearms, fireworks and items • Glass containers restricted by local, state or federal laws • Pets • Beach balls • Strollers • Hard-sided coolers and insulated cups • Umbrellas of any size • Seats with arm rests Note: • Restricted items MAY NOT be left at the gate area. Unattended items left in the gate area will be disposed of by Richmond International Raceway. • Richmond International Raceway does allow fans to exit and re-enter the grandstands at anytime. Please make sure to have your hand stamped at the gates when exiting and you must show your ticket stub and hand stamp when re-entering. • The above are subject to change without notice. Thank you for your cooperation. Express Lanes Richmond International Raceway wants to deliver race fans to their seats even faster in 2012. At major grandstand gate entrances, race fans without bags requiring inspection can enter the facility through the Express Lanes. Smoking Policy Grandstand seating areas are smoke-free. Fans who smoke may continue to do so, but in approved areas only. In addition to the grandstand seating areas, smoking is prohibited in front of the grandstands, in the portals leading to the seating areas and inside any buildings, including restrooms. Smoking is allowed: • Underneath and behind grandstands • On the Midway • Outside fan hospitality areas • Designated areas of the Commonwealth Mezzanine concourse • All parking lots • Campgrounds • Miller Lite Party Zone 21 Mobile App New in 2012, Richmond International Raceway has launched a mobile app that is now available on Apple and Android devices. One of the most exciting features is an interactive GPS facility map with search capabilities allowing fans to find the nearest restrooms, places to eat, souvenir trailers and more. Fans will also be able to customize their race experience through a daily track schedule. Other features include detailed maps that help the Midway and seating. The app will also provide general information including: Ticket and Will Call information, first aid, seating charts and ATM locations. Mobile Website Richmond International Raceway offers a mobile version of its official website, www.rir.com, accessible from smart phones. The mobile website is aimed at keeping fans informed on race weekend and ensuring a great experience. The mobile website features important information available before, during and after race weekends, including ticket information, gate policies, race day activities, driver appearances, news and more. Guest Services Guest Services are located throughout the property to assist with: • Directions to hospitality areas, reserved seating areas, advertising displays, special events and other areas of interest. • Children’s Identification and Safety Bracelets sponsored by Virginia 529 College Savings Plan are available free of charge. • Radio dispatch of disabilities assistance carts, emergency medical services and minor vehicle repair. Guest Services locations: (See map on back cover foldout) • Outside Grandstand Gate 40 • Outside Grandstand Gate 70 (Near handicap parking) • Outside Grandstand Gate 60 (Near the tram plaza) • Outside the Main Ticket Office • Between the 3-Wide Hospitality and Chevy Fan Fest • Between parking Gate 4 and the Midway • Commonwealth Mall area (Adjacent to amphitheater) • Commonwealth Tower area 22 RIRUPDATES Fan Information Texting Service Richmond International Raceway offers the RIRUPDATES texting service to keep fans up to date with important race weekend information. By simply texting “RIRUPDATES” to 69050, fans at Richmond International Raceway can choose to receive informative race weekend updates via SMS text messages on their phone. After texting ”RIRUPDATES” to 69050, fans will receive a standard reply message confirming they are signed up for the service. Standard text message fees from your service provider apply. Fan Assistance Texting Service Richmond International Raceway has established a Fan Assistance Texting Service that will deliver your text message directly into our emergency command center for review and response assignment. If you need assistance: • Text the number 69050. • In the body of the message, type RIRFAN and a space. • After the space, type your need, emergency or issue and location. Do not hesitate to use this great fan assistance tool for your emergency medical, security, seating/usher assistance and informational needs. This will provide quicker response by our staff to those needs during the event. The Texting Service is available on race days only from 8 a.m. until approximately one hour after the conclusion of the race. First Aid For medical assistance, please contact an usher, one of our roving medical teams or a guest information booth for assistance. Fans can also use the Fan Assistance Texting Service for medical needs. Spectator Care Centers Richmond International Raceway offers medical assistance for its guests at the following locations on each race weekend: • Outside of Turn 4 near Grandstand Gate 70. • Outside of Turn 1 near Grandstand Gate 40. 23 Emergency Contact Information In case of an emergency, guests of Richmond International Raceway may be contacted on race days by calling 804-228-7576 from 8:00 a.m. to 11:00 p.m. or 804-370-3022 from 11:00 p.m. to 8:00 a.m. The information will be forwarded to the proper department where an announcement can be made. If the seat location is known, an usher will deliver the message to the guest. Lockout/Vehicle Problems If you are parked in one of Richmond International Raceway’s parking lots, and should need assistance with your vehicle on race weekend, please call 804-228-7576. Lost and Found If you’ve lost or misplaced anything while at Richmond International Raceway, Lost and Found is located at the Main Ticket Office, which is inside the Main Gate at the corner of Laburnum Avenue and RichmondHenrico Turnpike (Meadowbridge Road). Items can be picked up there during normal business hours, Monday-Friday, following race weekends. ATM Locations ATMs are conveniently located around the track on race weekends: • Between Gates 70 & 80, outside of the frontstretch of the grandstands. • Flagpole near the souvenir area. • Outside of the Capital One Corporate Hospitality Pavilion. Please see property map on back cover foldout for exact locations. Courtesy Telephones Courtesy telephones are located throughout the grandstand area, as well as the infield area. Please see the property map on the back cover foldout for exact locations. 24 Tram Service When parking in the free parking lots at Richmond International Raceway, fans can take advantage of our free tram service to and from several parking areas on Friday and Saturday of race weekends: • From Lots H and Blue Ox Meadowbridge Park Lot J to the tram plaza located just outside Grandstand Gate 60 (backstretch). The tram service offers immediate and continuous service, including immediately after the conclusion of the races. Trams also will run on Thursday, April 26th. • From the tram plaza outside Grandstand Gate 60 to the infield and return. (Requires infield access credentials.) The Midway Richmond International Raceway offers one of the best interactive and shopping experiences in all of racing, the Midway. The Midway is filled with driver souvenir rigs, food and beverage vendors, as well as interactive displays, giveaways, music and more. Located outside of the frontstretch grandstands, the Midway is open on Friday and Saturday of race weekends and includes VIBE - a local business exhibition area, the Sprint Experience, SPEED TV stage and more. New in 2012, the Virginia 529 KidZone -located in the Horticulture Garden- the Virginia 529 KidZone is a safe, clean and fun area for the young race fans to enjoy free inflatables, games, music and much more! Central Virginia Raceway Ministries An Exciting Ministry to Race Fans! Serving fans at two sites: • Outside Grandstand Gate 60 (Near the tram plaza) • Outside Grandstand Gate 40 (Near the amphitheater/Lot D) Weekend events include: • Daily concerts • Saturday children’s carnival • Cold water • Homemade cookies • Driver collector cards • Race cars on display • Matchbox derby race for kids • Hospitality packets and literature • Race trivia and games • Worship services for all fans Chaplain Encouragers are on duty each race day. For information call 804-306-1604. 25 Golf Carts/ATVs Golf carts/ATVs or other approved vehicles used on Richmond International Raceway property are permitted for business purposes only. No personal use is allowed for any reason. Motorized scooters are not allowed on Richmond International Raceway property, including the infield, the Midway, the tram route, campgrounds and parking lots. The following regulations apply to golf carts on race weekend: • Permitted golf carts must be registered (including provision of insurance) with Richmond International Raceway and must display the yearly ISC or official event registration credential on the golf cart at all times. • Permitted golf carts must be driven by a licensed driver age 18 or older. • No one under the influence of alcohol may operate a golf cart. No consumption of alcohol is permitted in the cart. Alcoholic beverages are not permitted in any powered vehicle, except for outside commercial delivery purposes only. • Physically impaired, disabled or handicapped persons are permitted to use commercially manufactured, single-person electric convenience vehicles (ECVs). These vehicles do not require a registration credential. • Violation of these regulations will result in the golf cart being impounded for the remainder of the event weekend and possible expulsion of the operator from the property. • A golf cart “No Drive Zone” will be in effect one hour before and one hour after each race. Maps of the “No Drive Zone” are available in the Golf Cart Compound. See map on the back cover foldout for the Golf Cart Compound location. These regulations are designed to provide a safe environment for all guests attending events at Richmond International Raceway. Thank you for your cooperation. 26 Section 4: guests with disabilities To assist our guests with disabilities, the following services are available: Ticketing Wheelchair accessible seating areas are available at Richmond International Raceway. When ordering tickets, please ask your ticket agent for more information. See page 7 for ticket office contact information. Arrival and Parking ADA/Handicapped parking is available in three parking lots on a first-come, first-served basis. These lots may be accessed by using Parking Gates 2, 4, 6 and the Service Gate. Depending on your time of arrival, you may be directed to alternate handicapped parking in one of our satellite lots if the parking lots closest to the track become full. Please see the property map on the back cover foldout for exact parking lot locations. Due to the widespread misuse of disabled (handicap) parking permits at Richmond International Raceway events, law enforcement agencies will aggressively monitor and enforce proper use of state-issued disabled parking permits. Anyone using a disabled parking placard or license tag must be present with the vehicle and will be required to show proper documentation or identification prior to entering a disabled parking lot. Guests with disabled parking placards should be aware of: • According to Virginia law, unlawful use of a parking permit is a Class Two misdemeanor. The law, in part, reads “Fraudulent use of a disability placard or license plate will result in up to six months in jail and a fine up to $1,000.” • Refusal to cooperate with law enforcement officers implementing this program can result in removal from the property. • Guests CANNOT use a disabled parking permit unless the person to whom it is issued is the driver of or passenger in your vehicle. Disabled parking regulations continued on next page. 27 Guests with disabled parking placards must also follow these rules: • The permit must be hung on the rearview mirror when the vehicle is parked in the disabled parking area. • Both sides of the parking permit must display valid decals (month/year and driver’s license number). • Parking permit number must be displayed toward the front of the windshield. • Disabled license plates accompanied with a photo ID may be used in lieu of a parking permit. • Law enforcement officers at Richmond International Raceway will be checking permits issued by all U.S. states and Canada. Disabilities Assistance Carts Richmond International Raceway has a fleet of disabilities assistance golf carts to help our guests who require assistance with transportation within the immediate raceway property. These carts can assist a disabled guest and one companion. Pre-race disabilities assistance carts transport from the following locations to the nearest ticket admissions gate or to locations near the Midway: Guest Information Booths Pick-up Bench Locations • Outside Grandstand Gate 40 • Inside Parking Gate 2 • Outside Grandstand Gate 70 • Inside Parking Gate 4 • Outside Grandstand Gate 60 • Between Parking Gate 4 & the Midway • Outside the Main Ticket Office • Between 3-Wide & Fan Fest • Commonwealth Mall Post-race disabilities assistance carts transport from the following designated locations to parking lots B, C, D, E & F: • Grandstand Gate 30 • Grandstand Gate 60 • Grandstand Gate 80 • Grandstand Gate 40 • Grandstand Gate 70 Please see the property map on back cover foldout for exact locations. • Please be advised that delays may occur during peak volume times immediately before and after the race. Transports will occur in the order of the guest’s arrival. 28 • Should a disabled guest need transportation from another location, a family member or companion is welcome to go to one of these locations and a cart will be dispatched to take them to pick up the guest. • Alternate disabled guest parking in Lots H & Blue Ox Meadowbridge Park Lot J can be accessed post-race by using the free tram service near Grandstand Gate 60 (backstretch). Trams to Lots H & Blue Ox Meadowbridge Park Lot J will run continuously, including immediately following the conclusion of the races. Disabilities assistance carts will not transport to these lots. Elevators • Sprint Tower and Dogwood Tower elevators are reserved for suite guests and for guests with disabilities. • Access to the Turn Two wheelchair seating on row 42 of the Dogwood and Henrico Towers is via the elevator located behind Dogwood Section H. Access is restricted to the disabled guest and one companion. • Access to the Commonwealth Tower wheelchair seating and TORQUE Club is via the elevator located behind Commonwealth Section I. Escalators Located on the east side of the Commonwealth Grandstand, escalators are available to transport all ticket holders in the Commonwealth Mezzanine and Commonwealth Tower from the ground to the Commonwealth Mezzanine and the first row of the Commonwealth Tower. Access to the top rows of Commonwealth Tower is via the elevator at Level 4. Wheelchairs • Guests may bring their own wheelchairs for personal use while visiting Richmond International Raceway. • Guests in need of renting a wheelchair may contact the Richmond Chamber of Commerce at 804-648-1234 for business referrals. Restrooms • Restroom locations equipped for handicapped access are located throughout the grandstands and facility grounds. • Family unisex restrooms are located in the Dogwood Tower, Veranda Grandstands, and the Commonwealth Tower and Mezzanine. 29 Section 5: hospitality TORQUE Club The TORQUE Club package brings racing to a new level. Each TORQUE Club membership includes a reserved, outdoor stadium seat high above the frontstretch with cup holders and in-seat beverage service, a Pre-race Pit Pass, souvenir program, private elevator access and admission to the climatecontrolled club. The TORQUE Club offers all-you-can-eat buffets, unlimited sodas and water and eight adult beverage tickets per weekend. In addition, NASCAR personalities visit TORQUE on race weekends, and members get VIP parking with a dedicated exit. Capital One Corporate Hospitality Capital One Corporate Hospitality packages offer a climate-controlled, private hospitality environment with a festive atmosphere for groups of 25 people or more. Packages include preferred ticket availability, tables, linens and skirting as well as Pre-race Pit Passes and VIP parking. The Capital One Corporate Hospitality Pavilion is conveniently located near the grandstands and Midway. Pit Stop Club The Pit Stop Club is designed for smaller corporate groups wanting to entertain in a climate-controlled, relaxed atmosphere. A table of eight includes company name recognition, race tickets in the Commonwealth Mezzanine located on the frontstretch, Pre-race Pit Passes, a guided NASCAR garage tour, unlimited food and beverages (including beer and wine), music, souvenir programs, appearances by NASCAR personalities and credential holders with lanyard for each guest. Each table also receives two VIP parking passes. Corporate Luxury Suites Is your company looking for a way to entertain clients, reward employees or cultivate new business? Richmond International Raceway has 30- and 60-person Corporate Luxury Suites that will let you entertain in style! The suites include a private bar, private restrooms, flat screen televisions, lounge area and indoor, climate-controlled seating. Don’t forget to ask about our all inclusive food and beverage options. There is no better way to entertain your group “under the lights” than in the privacy of your own luxury suite. For more information on any of the corporate hospitality options listed, please contact our Sales Office at 804-228-7611 or [email protected]. 30 Saturday Pit Pass Upgrade! Saturday, April 28, 2012 & Saturday, September 8, 2012 Enhance your race day experience with the Saturday Pit Pass Upgrade! Watch from pit road as teams prepare to go racing under the lights. Then make your way over to our 3-Wide hospitality area, located in the historic Old Dominion Building in the souvenir and display area, where you can relax before a night of cheering on your favorite driver! The Saturday Pit Pass Upgrade is $80 per person and includes: • An EXCLUSIVE Pre-Race PIT PASS (2:00 p.m. - 6:30 p.m.)* • Admission to the 3-Wide Hospitality area (2:00 p.m. - 6:30 p.m.) which includes: - Appetizers from 2:00 p.m. - 3:00 p.m. and a buffet dinner from 3:00 p.m. - 6:30 p.m. - Unlimited sodas and water - 3 adult beverage tickets to fans 21 years of age & older with a valid ID - Q&A Session with a NASCAR personality - Souvenir event program - Music, games and a chance to win a trip to Pre-Race & Gatorade Victory Lane Ceremonies! *Saturday Pre-Race Pit Pass times are tentative and are time and weather permitting. No alcohol or coolers permitted in pits. Passes for kids 12 & under are $40 and include everything listed above except for the adult beverage tickets. Fans must have a NASCAR Sprint Cup Series race ticket in order to purchase the Pit Pass Upgrade. No coolers permitted in the 3-Wide. For more information regarding fan hospitality, please contact Heather Griffin at 804-228-7500 x4050 or [email protected]. Chevy Fan Fest Chevy Fan Fest is conveniently located on the Midway and includes displays, Chevy driver appearances and more! Chevy Fan Fest is complimentary to all ticket holders at Richmond International Raceway. 31 Section 6: camping information Blue Ox Meadowbridge - Unreserved RV Parking Blue Ox Meadowbridge unreserved daily and overnight parking spaces are available for RVs, motorhomes, campers and oversized vehicles in Lot J. Oversized vehicles, RVs, motorcoaches and campers will not be permitted to park in the general automobile daily parking lots. Lot J for Blue Ox Meadowbridge Unreserved RV parking opens at noon on Thursday and at 7 a.m. on Friday and Saturday of race weekends for daily and overnight parking. The lot is located north of the track on Meadowbridge Road. Continuous tram service is available on Friday and Saturday, as well as Thursday of the April weekend. 24 hour security is provided. Sites do not contain utilities (no power, water or waste connections) and showers are not provided. Portable restrooms are provided. Pump out and fresh water service is available for a fee. Passes for the Blue Ox Meadowbridge Unreserved RV Parking can be purchased in advance or upon arrival on race weekend. Richmond International Raceway will charge $80.00 for a space in Blue Ox Meadowbridge Unreserved RV Parking for Thursday through Saturday nights. For Saturday only, the fee is $60. All sales on race weekend are cash only. To purchase passes in advance, please contact Emily Niedermaier at 804-228-7500 x4121 or [email protected]. Reserved RV Parking Due to demand and limited space, there are no spots available in the Blue Ox lots for reserved camping. Please contact the ticket office at 866-455RACE (7223) for information. To add your name to our waiting list, please email [email protected] with your name, address, home and business phone numbers, e-mail address and the size of your specialty vehicle. Please also include your account number or who you get tickets from on a permanent basis. 32 RV Parking Regulations for Blue Ox lots • RV/Auto passes must be attached to both RV and auto to be valid. All vehicles must have the appropriate stickers displayed. • RV Parking will only be allowed in assigned spaces. You must park vehicles in your assigned space or in designated parking areas. Please do not park in other spaces, block access to other spaces or block roadways, fire lanes or dump stations. Vehicles in non-designated areas or without the appropriate stickers will be towed at owner’s expense. • No corporate branded or wrapped RVs will be allowed. • No open campfires are allowed. This includes but is not limited to: campfires, covered fire pits, bon fires and fireworks. Propane and charcoal grills are permitted for cooking purposes only and must be contained within your space. Charcoal must be disposed of properly. • Please put trash in tied plastic bags and place in the trash cans provided. • All pets must be kept on a leash. Please clean up after your pet. • No unauthorized riding of golf carts, scooters, ATVs or any other type of motorized cycle in the Blue Ox lots or on Richmond International Raceway property. (See golf cart rules on page 26.) • Please be considerate of your neighbors and other guests. Responsible behavior, including consumption of alcohol, and respectful language is required. • Quiet hours are from 1:00 a.m. until 7:00 a.m. During this time, loud music, large gatherings, and rowdy behavior will not be tolerated. Additionally, guests are urged to return to their sites and generators must be turned off. Any vehicle causing a disturbance to neighboring vehicles may be relocated or removed from the property. • No banners, poles or flags displayed above RV height. • No tent camping allowed. • Check-in time for all RV’s is 7:00 a.m. to 10:00 p.m. *Please note Meadowbridge Unreserved RV Parking opens at 12:00 pm Thursday • Any violation of these regulations can result in immediate removal from the property and loss of space for future events. • Please note that you are responsible for all guests and activity at your site, regardless of your presence. We appreciate your respect and kindness to our neighbors. 33 Hours of Operation for Blue Ox Lots Blue Ox Main & Laburnum Lot Hours: Opens 7 a.m. on April 27. Closes 12:00 p.m. on May 1, 2011. Opens 7 a.m. on September 7. Closes 12:00 p.m. September 11. Blue Ox Specialty Vehicle Reserved RV Parking Hours: Opens 7 a.m. April 26. Closes 12:00 p.m. April 29. Opens 7 a.m. September 6. Closes 12:00 p.m. September 9. Blue Ox Meadowbridge Unreserved RV Parking Hours: Opens 12:00 p.m. April 26. Closes 12:00 p.m. April 29. Opens 12:00 p.m. September 6. Closes 12:00 p.m. September 9. Race Weekend RV Rentals Contact McGeorge’s Rolling Hills RV Supercenter, the Official RV Rental Provider of Richmond International Raceway, for information about race weekend RV rentals. Call Carl Muise, RV Rental Manager, at 800-462-2856 x246 or email [email protected]. 34 Section 7: Richmond raceway complex Richmond Raceway Complex ... More than just racing! Richmond International Raceway is host to over 120 various events from consumer/trade shows to outdoor festivals in the buildings and outdoor spaces on the property known as the Richmond Raceway Complex. The Richmond Raceway Complex consists of six permanent Exhibition/Meeting Facilities with over 160,000 square feet of space. We also host corporate and private events in the 15,000 square foot executive level TORQUE Club overlooking the track. Another unique meeting venue on our property is the Media Center located just feet away from Victory Lane and Pit Road where you can hold a small meeting or lunch and then follow it with pace car rides! We have everything you need in order to accomplish a great meeting. Richmond Raceway Complex is a unique destination offering: • Spacious Exhibit Halls • FREE Convenient on-site Parking • Corporate Meeting Rooms • Banquet Facilities • Horticulture Garden • Outdoor Receptions • Picnic Pavilions • Amphitheater • Professional On Site Catering • Full Service Amenities • TORQUE Club Rentals for Entertainment and Receptions Contact Megan Hazzard, Complex Sales Executive, at 804-228-7506 or [email protected] to book your next event. You can also visit the complex online at www.richmondracewaycomplex.com for event information and an event calendar, a complete list of facilities available for rental, area information and more. Driving Schools Want to take a few laps around Richmond International Raceway? There’s no slowing down when you are the one behind the wheel! Log on to www.rir. com for a complete list of driving schools that will allow you to turn laps on our 3/4-mile D-Shaped oval. Driving schools are traditionally offered AprilNovember and make the perfect gift for any race fan in your life. 35 36 37 37 38 38 39 39