Innovative Court Reporting Business Solutions

Innovative Court Reporting Business Solutions
Acclaim Legal Services, Inc. provides innovative business information management solutions for court reporting and litigation
support firms around North America. It's all we do. And that means we understand your business and the processes that you
employ to service and support your clients. Over 40 years of real-world technology experience for commercial, government,
legal, litigation support, and court reporting are behind the development of our business software solutions for court reporting
firms. We seek to consistently gain the input and feedback from our court reporting clients, as well as from attorneys and
paralegal organizations on the use of our technology - and we constantly improve our solutions to help make their jobs
easier.
The result of this mutual cooperation with our clients is proven regularly by their success. Our clients consistently tell us they're
seeing immediate and measurable results from the use of Acclaim Legal's solutions, including these key benefits and results:
•
•
•
•
•
Significantly easier ability to create and accurately track assignments or jobs
Faster and more accurate billing and reporter payroll management
More timely, accurate, and professional communications with your clients
Strengthen your competitiveness by providing improved & expanded client services
Improve your profitability as a more streamlined business with more satisfied clients
The bottom line is: Acclaim Legal's industry-proven
solutions for court reporting firms will help streamline your
business and significantly improve your ability to manage
and service your clients more accurately, more timely, and
with greater client satisfaction.
"Acclaim Legal's solutions for court reporting businesses are very
functional and easy-to-use. What really impressed us was Acclaim
Legal's willingness to listen to our needs and suggestions. It's
clear that our opinion really matters - and their responsiveness
and support is absolutely top-notch."
James DeCrescenzo
President
DeCrescenzo Reporting
About Acclaim Legal
Acclaim Legal was founded three years ago out of the dire need in the industry for modern, innovative business information
technology that was focused completely on court reporting firms. Most court reporting firms looking to automate their business
processes were forced to choose between general purpose business software that wasn't designed specifically for court
reporting firms - or clumsy, poorly built software based on outdated technologies and designed by court reporting firms in
their spare time. These solutions are often built with little or no input from any other outside organizations and with little
knowledge of proper software design principles. And because their primary business is court reporting - not software support
- these companies place low priority on the evolution and support of their software.
Acclaim Legal took a different approach. Our highly experienced software design team worked closely with court reporters,
court reporting offices, paralegals, and attorneys to understand exactly what they needed to improve and streamline their
work. From this vital input, we create software that employs the latest innovations in technology to help court reporting firms
build more profitable and more competitive businesses.
Page 1
Acclaim
Solaria
TM
TM
op
eskt
er D
esk
to
p
o Manage
yD
ne
tor
Repo
rt
D ep
d
ar
ur
irm Owner
ting F
Da
por
sh
e
R
bo
t
At
Acclaim Legal provides a suite of solutions designed
specifically to improve the way court reporting firms
manage their business and service their clients.
Co
Acclaim Legal's Business Solutions for Court Reporting Firms
Acclaim Legal Solutions Roadmap
Acclaim Solaria™ - A Complete, Integrated Solution for your Managing and Growing your Court Reporting Business
Designed collectively by technology and reporting firm professionals, Acclaim Solaria™ was built to meet the specific needs of some
of the nation's premier court reporting firms. Acclaim Solaria is a complete Windows®-based solution for your reporting firm
management and day-to-day operational needs. With Solaria, you'll have an intuitive interface to your entire office. You'll make
better, smarter, faster decisions because you'll have instant access to accurate, timely information across all departments of your
business. Instead of separate, independent business applications, Solaria will provide you with a single, integrated suite of solutions.
Job Tracking
Assignment Calendar Management
Attorney Billing
Court Reporter Payroll
Page 2
Integration with Microsoft® Office and other Popular Tools
Best yet, Solaria is completely integrated with the popular office automation and business tools you're likely using today Microsoft Office for unlimited custom letters or documents; QuickBooks® for your accounting, and WinFax® PRO or ZetaFax®
for desktop fax capabilities. Interacting with attorneys and reporters is easier than ever because Solaria integrates with email,
automatically sending immediate email confirmations and updates with links to Outlook calendars - or links to view maps
and directions to the deposition location. With our DepoManage™ option (see below), Solaria can be integrated with the
Web, allowing you to provide online scheduling and repositories for your clients, further improving your client
communications and optimizing your reporter schedules.
The Bottom Line
Acclaim Solaria provides the benefits you need to improve your bottom line profitability:
• Save time by making it easier to manage your business with one, integrated business solution
• Avoid mistakes that cost you money - with customizable job and order tracking for your office so nothing falls through
the cracks
• Improve your clients' satisfaction with more accurate, streamlined communications via the Web, email, and unlimited
custom letters.
• Grow your business capacity with more efficient scheduling and tracking of projects and reporting labor
• Save money on software administration support (Solaria is a highly-reliable Windows-based solution that requires
minimal technical support).
Acclaim DepoManage™ - Helping You Meet Client and Reporter Needs with 24x7 Access to Your Business
To compete in today's competitive, hectic, and ever-changing environment, your clients and reporters need 24 x 7 access to
your business. But how do you achieve this without tying up valuable time and resources or increasing overhead costs? That's
where Acclaim DepoManage™ comes in. DepoManage is a secure, intuitive solution that let's you extend your business to
offer round-the-clock services via the Web. Clients log in using their own password, and can only access exactly what you
allow them to see.
"Acclaim Legal's business management solution is an
outstanding product. We needed to upgrade our DOS system to
a Windows-based solution, and our research showed that
Acclaim Legal had the best solution on the market. Now that
we're using it, we're absolutely convinced we made the right
decision. It's a superb product and it's supported by an excellent
company who's flexible and listens to our needs".
Dennis R. Brown
Committed To Excellence
Professional Reporters
Clients - Extend your calendar and billing solution - as well as your entire back-office and office management solution - to
allow your clients to schedule and download deposition transcript or gain secure access to their information and files
whenever they need it. Paralegals and attorneys can also create new requests or view existing jobs with your firm.
Reporters - Enable your reporters to see their jobs online (and only their jobs), download errata and spelling sheets or
exhibits, work with proofers and scopists, and turn-in their worksheets and files without coming into the office.
Paralegals - Avoid all that time on the phone trying to help paralegals confirm appointments or chase down files from the
reporters. Let the paralegals download what they need, when they need it - from any system on the web. You'll greatly reduce
headaches for both you and the paralegals.
DepoManage is a proven solution to extend your business beyond brick-and-mortar to the new age of reporting... without
having to spend a fortune on software or administration - and without wasting time on extensive training and support.
Page 3
Acclaim Legal - Expanded Solutions for Court Reporting Firms
At Acclaim Legal, we strive to continuously update and expand our solutions based on feedback we solicit and receive
regularly from our valued clients, reporters, attorneys, and paralegals. Some of the future functionality and support services
that we're planning to introduce in the next year or so:
•
•
•
•
Attorney and Reporter secure portal - special web location for customized services & information
Attorney and Reporter desktops - (TBD)
Even more affordable synchronization between media and transcript
Firm Owner reporting dashboard - an easier-than-ever user interface for court reporting firm owners
Acclaim Legal's Services and Support - Commitment to Customer Care
At Acclaim Legal, we are devoted to customer satisfaction and committed to proactive, productive relationships with every
company and individual with whom we do business and their clients. We strive to understand your interests and concerns,
and treat you with respect, courtesy and consideration. Acclaim Legal's customer and technical support toll-free hotline is
available from 8:00 am to 8:00 pm EST every work day. Email and fax communications are available after hours and on
weekends.
Acclaim Legal offers flexible support options to meet your
needs and budgets. Want to avoid having to worry about
whether a technical question is going to cost you money?
We can help. Acclaim Legal offers the option of having
your enhancements and support included with your
software purchase so you never have to worry about
justifying a question. Contact us via fax, email, or phone
call to discuss your particular needs today.
"Acclaim Legal's business solutions help us improve our own
client satisfaction by allowing us to offer more robust services such
as the Transcript Repository."
James DeCrescenzo
President
DeCrescenzo Reporting
Online Support
Acclaim Legal's on-line support is a virtual technical support assistant that can answer your product questions. The virtual
support assistant has immediate access to our entire support knowledgebase (built from all previous support questions an
answers). If our virtual support assistant is unable to answer your inquiry within one minute of waiting, you will be given the
option of receiving your answer by return call or email.
We Inquire, We Listen, We Improve
At Acclaim Legal, we strive to continually and constantly gain the feedback of our clients to ensure that we're providing
leading-edge solutions that improve your ability to stay competitive and grow. We actively inquire with our clients to seek
feedback and input on the functionality of future releases. Because we develop our solutions with the direct cooperation and
feedback of our clients, our success can only be measured by your success. It's all part of our commitment to true customer
care. And we continue to expand the opportunities for our valued clients to provide input and feedback, with user group
meetings and other training programs currently being planned.
Page 4
Looking to upgrade from a DOS-based court reporting firm management solution?
Time to move into a Windows-based solution?
Acclaim Legal has the innovative, real-world proven management solution you need to run your court reporting business more
efficiently, improve the satisfaction of your clients, and stay ahead of your competition.
Don't just take our word for it - ask our clients!
"Moving from our previous DOS-based solution to Acclaim Legal's solution was one of the best decisions we've made. As a
busy court reporting firm, we needed a Windows-based business solution that was both easy-to-implement and easy-to-use.
Not only did Acclaim Legal provide the best solution for our needs, but they support their product with excellent services. And
while we can't think of anything we'd change about their product, we also know that each new update will contain well
designed, useful features that help us improve our business."
Carmen Cefaratti
Cefaratti Group Reporting
Contact us today.
Call, email, or fax us today to request a free consultation
with one of our court reporting business solutions experts.
Acclaim Legal Services, Inc.
708 Keenesburg Court
Fort Collins, CO 80525
Phone: 720.201.1345
Fax: 720.924.9778
Email: [email protected]
Or visit us on the Web at: www.acclaimlegal.com