The ICA Group`s Annual Report 2006
Transcription
The ICA Group`s Annual Report 2006
The ICA Group’s Annual Report 2006 Contents This is ICA 1 President’s statement 6 Goals and strategies Market and trends 9 12 ICA’s organization – Group functions 16 ICA Sverige 22 ICA Norge 24 Rimi Baltic 26 ICA Banken 28 Etos 29 Netto 29 Corporate Responsibility Report 32 Governance of the Group’s CR work 34 Ethics 36 Employees 40 Environment 42 Health 48 Quality 51 GRI Index 54 Annual Report 56 Directors’ report 57 Definitions of Key Financial Ratios 61 Consolidated Income Statement 63 Consolidated Balance Sheet 64 Changes in Consolidated Shareholders’ Equity 66 Consolidated Statement of Cash Flows 67 Supplementary Information, the Group 68 Parent Company Income Statement 83 Parent Company Balance Sheet 83 Changes in Parent Company’s Shareholders’ Equity 85 Parent Company Statement of Cash Flows 85 Supplementary Information, Parent Company 86 Audit report 90 Board of Directors 92 Group Management 2007 94 Corporate governance 96 Glossary and abbreviations 98 Addresses 99 This is ICA The ICA Group (ICA AB) is one of the Nordic region’s leading retail companies, with around 2,300 of its own and retailer-owned stores in Sweden, Norway and the Baltic countries. The Group includes the sales companies ICA Sverige, ICA Norge, Rimi Baltic and Etos. ICA also offers financial services to Swedish customers through ICA Banken. In addition, ICA owns a 5-percent interest in the company Netto Marknad. Vision We make every day a little easier. MissionTo be the leading retailer with a focus on food and meals. ICA’s companies In 2006 the ICA Group had sales of SEK 67,395 million and operating income of SEK 2,297 million. The Group had a total of 11,698 employees. Share of consolidated sales " " " ICA Sverige 72 % ICA Norge 27 % ICA Banken 0.7 % Others 0.3 % Wholly owned companies ICA Sverige is one of Sweden’s leading food retailers. It is the principal supplier to ICA retailers, who own and manage their stores independently. Sales excl. VAT: SEK 48,301 million (incl. Etos) ICA Norge is one of Norway’s leading food retailers, with its own stores as well as franchises. Sales excl. VAT: SEK 18,361 million Rimi Baltic is one of the leading and most modern food retail chains in the Baltic region. Sales are not consolidated in the ICA Group 2006. Sales excl. VAT: SEK 8,993 million ICA Banken makes it easier for customers of ICA’s Swedish stores to manage their finances and in the process strengthens their ties to ICA. Business volume excl. VAT: SEK 13,480 million Employees: 4,752 Employees: 4,043 Employees: 9,132 Employees: 174 Etos operates a chain of wholly owned stores that combine health and beauty products under one roof. A process has been initiated to wind up Etos’ stores in Sweden. Sales excl. VAT: SEK 34 million* Employees: 16 Partly owned company Netto operates a hard discount chain. In early 2007 ICA reduced its interest in Netto from 50 percent to 5 percent. The concept comes from Denmark, where Dansk Supermarked manages the chain. Sales are not consolidated in the ICA Group. * Included in ICA Sverige’s net sales. Sales excl. VAT: SEK 2,444 million Employees: 861 Ownership structure Organization 2007 President and CEO Kenneth Bengtsson Marketing Ingrid Jonasson Blank ICA Sverige Peder Larsson ICA Norge Trond Kongrød Rimi Baltic Antonio Soares ICA’s corporate responsibility In seven position statements, the ICA Group has summarized its stance on ethics and corporate responsibility, a philosophy it calls “ICA’s good business.” The aim is to be a sustainable company driven by the following values: ICA will be driven by profitability and high ethical standards. ICA will listen to customers and always base decisions on their needs. ICA will nurture diversity and growth among its employees. Finance Sonat Burman-Olsson Assortment & buying Anders Nyberg Real Estate Bo Liffner ICA Banken Jörgen Wennberg ICA AB is 40 percent owned by Hakon Invest AB (publ) and 60 percent by Royal Ahold N.V. of the Netherlands. Through a shareholder agreement, Royal Ahold and Hakon Invest jointly share decisive influence over ICA AB. Royal Ahold is a Dutch retail group listed on the stock exchanges in Amsterdam and New York. Hakon Invest, which is listed on the Nordic Exchange, is an investment company specializing in the Nordic retail sector. It is 67 percent owned by ICA-handlarnas Förbund, the member organization for Sweden’s ICA retailers. The remaining 33 percent is owned by individual shareholders. Global Compact’s ten principles for corporate responsibility. ICA is a participant in the United Nations business initiative Global Compact and supports the following ten international principles. Businesses should: 1. Support and respect the protection of internationally proclaimed human rights in areas they can impact. 2. Make sure that they are not complicit in human rights abuses. 3. Uphold the freedom of association and the effective recognition of the right to collective bargaining. 4. Eliminate all forms of forced and compulsory labor. 5. Effectively abolish child labor. 6. Eliminate discrimination in respect of employment and occupation. ICA will maintain an open dialogue internally and with the community. 7. Support a precautionary approach to environmental challenges. 8. Undertake initiatives to promote greater environmental responsibility. ICA will guarantee product safety and quality. ICA will promote a healthy lifestyle. ICA will adopt sound environment practices to promote sustainable development. 9. Encourage the development and diffusion of environmentally friendly technologies. 10. Work against all forms of corruption, including extortion and bribery. 2006 in brief he ICA Group’s net sales amounted to SEK 67,395 million (66,096), T an increase of 2.0 percent compared with 2005. perating income amounted to SEK 2,297 million, an increase O of 18.4 percent compared with 2005. he operating margin was 3.4 percent, an increase from T 2.9 percent 2005. Net sales, SEK million Operating income, SEK million # ! ! * 2004–2006 according to IFRS. ! * 2004–2006 according to IFRS. The year in numbers 2006 2005 67,395 66,096 Operating income 2,297 1,940 Operating margin 3.4 2.9 Income after net financial items 2,046 1,667 Average number of employees during the year 11,698 11,556 Net sales Financial information ICA AB will publish the following financial reports in 2007 May 15, 2007 Interim report January–March August 21, 2007 Interim report April–June November 13, 2007 Interim report July–September Madelene Gummesson, [email protected] telephone +46-8-561 505 83. Financial information is also available at www.ica.se > About ICA. modern ICA celebrates 90 years in 2007. The company was founded by independent retailers who joined together to coordinate purchases and take advantage of economies of scale. The ICA “good business” philosophy was thought by many to be impossible. In the end, however, combining the desire of the retailers to manage on their own with their willingness to cooperate proved to be a winning concept. The ICA of today is not the same company it was 90 years ago, but the idea of local management and central cooperation makes just as much sense now as it did then. The business is built on five core values; simple, personal, safe, inspiring and modern. ICA is quite a spry 90 year old, don’t you think? Dynamic structure is the recipe for success Operationally, 2006 was a successful year for ICA AB with a generally positive sales trend. Many new stores were established and a number of major structural deals were completed. As a whole, ICA has created a stable platform to maintain market leadership in the markets that the company serves. For ICA stores in Sweden, 2006 was a strong sales year, particularly for our small stores, which we are very pleased about. This success is the result of our strategy to reduce prices to meet customers’ wishes. In Norway, where we underwent a major restructuring of the store network during the year, sales declined. ICA Norge is building a completely new platform, and a large number of stores have been sold, resulting in lower volume. The major investments we are now making in new stores and modernizations will cost us in the short term but pay off in time. Streamlining and coordination ICA is not the same company it was four years ago, organizationally or operationally. Our journey has taken us down three paths. We have focused on our core business, set our sights on market leadership in the markets we serve, and more clearly coordinated activities within the Group. As part of the focus on our core business and market leadership, several major structural deals were completed in 2006. We divested ICA Meny and reduced our interest in Netto, instead acquiring Kesko’s 50-percent share of our joint venture, Rimi Baltic. Through the joint venture, we have 06 1 ICA ranks first on Nordic Brand Academy’s list of Swedish companies with the best reputation. ICA GROUP 06 2 ICA AB presents strong results for 2005. ICA is the first retailer in Norway to introduce the keyhole symbol of healthy foods. taken a shortcut to market leadership in the Baltic countries, an expansive region where we are very optimistic about the future. We made another strategic decision in 2006 – to wind up Etos stores in Sweden. We will instead put Etos’ expertise in health and beauty to use in ICA stores. There is great potential here for higher sales. During the year ICA Banken reported its first operating profit, reaffirming the bank’s positive trend for the year. Continuous change The original ICA idea – to have individual retailers work together – is still the basis of ICA’s operations. Within the framework of our Group structure, we are seeking a balance between coordination and local accommodation. We constantly reevaluate what should be done centrally or locally. The dynamic nature of the business is the key to ICA’s success. In 2006 considerable emphasis was placed on coordination to improve efficiencies and keep pressure on costs. In 2007 we will further simplify the organization and strengthen international purchasing work in particular. At the same time subsidiaries are being given greater responsibility for local 06 3 An Amnesty study gives ICA a good rating for its management of risks associated with human rights. All Maxi ICA Stormarknad in Sweden are certified for the Nordic Swan eco-label. 06 4 ICA’s annual report is published. adjustments in every market where we operate. The old saying “all business is local” still rings true, and listening to customers is crucial to success. Price pressure is here to stay The price-cutting campaign we started in 2005 was by no means a temporary measure but a necessity to remain competitive. We continued to reduce prices in 2006, although the emphasis was on significant cuts on specific products rather than cuts across the board. Still, Swedish food prices rose slightly during the year, mainly due to more expensive imports of fruits, vegetables and fish. The total price increase would have been significantly higher, however, if we had not worked so diligently to keep prices in check. Our position with regard to major suppliers is clear. We trust them to take their share of responsibility and improve efficiency in their part of the value chain. We will only accept price increases warranted by higher commodity or energy prices. Our strategy is firm We begin 2007 with a focus on four areas: ICA Norge, product selection, human resource development and store renovations. We are working intensely with improvements in all four areas. ICA Norge ICA Norge will be our top priority in 2007. Major changes are under way, and further efforts are needed to finish the job. Quality is our highest priority, and we will be the best in the market in terms of stores, product range and service. First we have to be the best; then we can grow and gain market shares. 06 5 ICA signs two agreements to sell real estate holdings. One is a distribution property in Helsingborg and the other 25 store properties in the south and west of Sweden. 06 6 06 7 ICA AB signs an agreement to sell ICA Meny to Nordic Capital. The Swedish ICA stores post a record volume increase in July. www.ica.no is launched in Norway. ICA takes part in a dialogue with the EU Commission on the problem of overweight. 06 8 ICA reports strong results for the first half year. ICA GROUP Human resource development ICA already ranks high as an employer in many surveys. By offering the right development programs, incentives and career opportunities, we will further strengthen our position as an employer. Retailing is looking up, and we have taken advantage of that to gain a position as the most popular retail company in Sweden, which we intend to achieve in Norway as well. Store renovations We have had a very ambitious program of new store openings in Sweden, Norway and the Baltic countries with grand openings practically every week. We have a well-formulated plan for more new stores in the years ahead, while also working to enhance our existing store network. The average life of a store is becoming shorter, and renovations are usually needed after only four or five years in order to live up to customers’ expectations. Product selection Developing the right product range is critical for ICA. I am convinced that the company that can offer the best products and is the quickest to put new items on the shelf will win the battle for customers. The health trend is obvious, and we are continuing to improve our “ICA Gott liv” line. We also know that customers are becoming more demanding with regard to price and product selection, and we will therefore continue to cut prices and improve our range to include more prepared meals and organic products. In conclusion, I would note that the great progress we have made is the result of hard work, higher store sales and major efficiencies which have been possible thanks to the efforts of our employees. The organizational change we plan to implement at the beginning of 2007 will make us even more efficient, and we will turn our attention to further cost cuts during the year. I am confident that the ICA idea, to combine local management with central cooperation, which will celebrate 90 years in 2007, is still a winning concept. We will continue to challenge ourselves whether we face success or setbacks. Kenneth Bengtsson, President and CEO 06 9 ICA’s new warehouse in Helsingborg is opened. ICA Banken reports its first operating profit. The EU Commission approves the sale of ICA Meny. 06 10 ICA Banken tops the customer satisfaction ranking by the Swedish Quality Index. ICA receives a prestigious logistics award. ICA signs an agreement with Kesko Livs to acquire Kesko’s interest in Rimi Baltic. ICA and the Swedish Cancer Society sponsor a campaign called “Buddy with your Body” in Swedish schools. ICA GROUP 06 11 ICA sells Christmas bread to benefit the World Childhood Foundation. All ICA Kvantum stores in Sweden are certified for the Nordic Swan eco-label. 06 12 The EU Commission approves ICA’s acquisition of Kesko’s interest in Rimi Baltic. ICA signs an agreement with Dansk Supermarked to reduce its holding in Netto Marknad. ICA AB decides to dissolve the Etos stores in Sweden. Goals and strategies ICA’s vision is to make every day a little easier. Its mission is to be the leading retailer with a focus on food and meals. Operating margin, % Financial goals ICA’s long-term goal is to increase sales faster than the total market is growing in each sector. The profitability goal is an operating margin (EBIT) of 3.5–4.0 percent. The return on equity over a business cycle should be at least 14–16 percent and the long-term equity/assets ratio 30–35 percent. Strategies ICA will be a far-sighted, dynamic company with solid finances and a commitment to the environment and social issues. The watchwords for ICA’s way of working are prioritization, coordination, simplification and cost cutting. In concrete terms, the Group has formulated the following strategies for its operations: tilize economies of scales by coordinating U central functions and concepts ICA will coordinate central functions and concepts at the Nordic level to take advantage of synergies between companies. The efficiencies that are gained will be largely reinvested in lower prices. Locally adapted concepts While utilizing its scale to coordinate and take advantage of synergies, ICA will continue to adapt its local offerings to customer demand. These local adjustments can be made by the individual retailer or through concepts designed for different geographic markets. Cost efficiency The ICA Group is working to improve the efficiency and reduce costs. Efficiency improvements in the organization and methodologies lead to significant savings each year. Price and assortment ICA will focus on cutting prices while enhancing its product range and improving efficiencies to give customers what they want. Common format strategy The ICA Group has adopted a strategy for operations in Sweden and Norway consisting of four formats: hypermarkets, supermarkets, convenience stores and discount stores. ! ICA’s long-term objective is an operating margin of 3.5–4 percent. The operating margin rose in 2006 compared with 2005 on the strength of a sales increase by ICA Sverige and higher capital gains from property sales. Return on equity, % ew stores and renovations N ICA will open new stores and renovate existing units. By improving the store network and its offerings, ICA will meet a variety of customer needs. Offer an attractive product range focused on private labels, fresh foods and non-foods ICA will continue to emphasize fresh foods, non-food items and private label products. The Group’s range of private label products gives customers greater choice, high quality and lower prices. These measures will increase sales and profitability for retailers and the Group. Corporate responsibility ICA will maintain a strong local presence wherever it operates. The Group will contribute to a sustainable society by minimizing the impact of its operations on the environment and taking responsibility for the conditions under which its own products are produced. Moreover, ICA promotes the health of its customers and employees by offering safe and nutritious products and continuously improving its work environments. ! The Group’s objective is an average return on equity of at least 14–16 percent over a business cycle. The return on equity increased in 2006 to 25.7 percent. Equity/assets ratio, % ! The long-term objective for the Group’s equity/assets ratio is 30–35 percent. The equity/assets ratio rose in 2006 to 28.8 percent. ICA GROUP personal What are we going to eat tonight? It’s a question we all know too well. Convenient stores, inspiring recipes and a broad range of attractive products are ICA’s way to help customers find an answer. Taste and needs are personal, but ICA’s job is to listen to all its customers and try to meet their various needs. Everyone should feel that we have something just for them – whether it be a family, a young student or a senior citizen. Market trends A number of trends are impacting spending patterns and demands on the retail sector. Stressful lifestyles, higher disposable income and a growing interest in health are affecting what consumers buy. Retailers constantly have to adapt their offerings to meet these trends and needs. Efficiency and simplicity Time is in short supply for most working people, especially families with young children. At the same time that more of us are working, we expect a meaningful life outside our jobs and a chance for self-realization. To find time for everything, many people look for simple, time-saving solutions. The search to save time is evident in every aspect of the meal process – from planning and shopping to actually sitting down to eat. We expect to quickly find something in the store and to quickly get in and out. We are also spending less time preparing meals, and there are even those who want to eat quickly. Demand for food that is quick and easy to cook is steadily growing, and retailers are meeting it with a wide range of prepared and semi-prepared foods. The need for speed is also forcing retailers to make it easier for customers through clearer signage, shorter traffic patterns, faster payments with the help of self-service check-outs, and easyto-find recipes in stores and on the website. Health and well-being According to the World Health Organization (WHO), overweight and weight-related diseases are one of the greatest epidemics of our time. Around 25 percent of Swedish children are overweight and some 40,000 are obese. Against this backdrop, the health trend is becoming stronger year after year, and warnings and debates on sugar, fat and various diets bombard us practically on a daily basis. Retailers expected to take their share of responsibility and offer foods that inspire and are good to eat, but also help us live a healthy life. The health trend will be an increasingly important factor in the stores and products customers choose. Health-conscious customers carefully plan what they buy to make sure the food they eat not only tastes good but is nutritious as well. More consumers also want help finding healthy alternatives in stores as well as answers to their questions on healthy cooking and diets. 12 ICA GROUP Eating out is increasing As disposable income rises and people feel pressured by a lack of time, the number of restaurant visits is growing. Fast-food chains and traditional restaurants have experienced rapid growth in recent years. Many people regard prepared meals as a good alternative to cooking themselves. The biggest difference between young families and people without children is that the latter prefer to eat out, while families often buy take-out. Restaurants, which account for 27 percent of meal purchases in Sweden, are regarded as a strong competitor to retailers. Yet this also presents an opportunity for retailers, which in fact already have nearly half the market for frozen, refrigerated and fresh prepared food. Experience and entertainment Disposable household income is rising at the same time that the increase in food prices has slowed in recent years. People are choosing to spend more of their additional money on travel, culture and leisure activities. According to Statistics Sweden, food purchases decreased by 1.7 percent between 1996 and 2005, while leisure and culture increased by 1.2 percent and furniture and decorating rose by 1.7 percent. More than ever, Swedes and Norwegians want to be entertained. Internationalization and growth in foreign travel have led many to want to try exciting new foods at home. We are devoting more time to sophisticated cooking on weekends and want to find the same ingredients in our neighborhood store that we eat on vacation in Tuscany. Many people are trying to change the bulk shopping they generally do on weekends from a “necessary evil” to an activity for the whole family. We want it to be fun to go shopping. One way stores usually try to satisfy this demand is to offer demonstrations of new products and inspiring recipes in stores. Creating a more appealing environment is a future challenge for many stores. More seniors and single-member households The older share of the population is growing as the large generation born in the 1940s begins to retire. Forecasts indicate that the number of Swedes ages 55–75 will increase from 20 to 24 percent between 2000 and 2020. Many in this generation have financial resources – around 70 percent of their wealth is in disposable assets they are happy to spend. They are active and fit and often have sophisticated habits. The difference in preferences between older generations and younger ones is shrinking. There is a connection between the growing population of seniors and the rising number of single-member households, since so many older people live alone The increase in single-member households is placing growing demands on stores to provide smaller package sizes and offerings based not only in large quantities. Many people who live alone also lack storage space and in essence use stores as a cupboard, so retailers have to adapt accordingly. ICA meets the health trend head on Demand for healthy products is growing stronger, and retailers and suppliers have realized this trend is here to stay. To make it easier for customers to find healthy alternatives on store shelves, ICA has developed the ICA Gott liv line. “Customers are informed and expect to be inspired by products and find what they are looking for. With ICA Gott liv, we want to show we offer products that are good to eat and good for your health,” says Christina Karlsson, dietitian at ICA AB. The line, which was launched in 2005, includes around 70 products in various categories. Most meet the tough new keyhole criteria for sugar and sodium. ICA Gott liv also offers healthy versions of less nutritious foods such as ketchup, juice and jam. ICA is continuously launching new products in its healthy line. For example, it was the first in the market to introduce a keyhole-labeled fresh pasta – a high-fiber fettuccine. “Through a contest on ICA.se, we learned that this was the product customers wanted most. It is tasty, nutritious and easy to prepare, which people appreciate,” says Christina Karlsson. During the year ICA Gott liv products were added at stores in Norway. New competence demanded of store personnel As the education level of the population rises, consumers become more conscious of, and informed about, products, services and companies. They also place higher demands on supermarkets and their staff, expecting them to be able to answer questions where products come from, how they were purchased and their impact on the environment and health. Food retailers therefore have to continuously provide training and competence development for the entire value chain, covering ethics and the environment as well as food safety and health. This also means making retail a more attractive career alternative for new, qualified employees. ICA GROUP 13 inspiring All of us want to be inspired in our daily lives. To do a good job, you need an inspiring and enriching work environment. When it comes to a good meal, it takes exciting recipes, modern products and attractive stores. ICA’s corporate culture gives every employee clear goals and insight into how they can contribute to the company’s success. If ICA offers a fun and inspiring workplace, it will impact our entire business, and be felt by customers in our stores. The ICA Group streamlines operations The ICA Group has a simple organization to facilitate coordination and speed up decision-making. In 2006 ICA completed a number of structural deals to further streamline operations. The goal is to be a leader in every market where ICA operates. To handle the growing competition in the Nordic retail market, ICA constantly tries to create and maximize synergies between Group companies. The ICA Group’s organization is designed to increase opportunities for coordination and quick decision-making. The organization frees up resources for subsidiaries to devote to local customer offerings. ICA’s focus on its core business and market leadership in all the markets where it operates is the reason for the structural deals during the year. The sale of ICA Meny, liquidation of the Etos stores and reduced interest in the discount chain Netto helped to streamline operations during the year. Moreover, ICA acquired Kesko’s 50-percent interest in the joint venture Rimi Baltic and is now the sole owner of the Baltic operations. In 2007 ICA will focus on the Norwegian operations, product selection, human resource development and store renovations. Product focus ICA tries to offer customers a better, more attractive product range adapted to what they want rather than what suppliers have to offer. Category management, i.e., defining the product range in the various countries and various store formats, has therefore increased in importance. An important element is to learn more about customers’ needs, desires and buying habits. With this knowledge, ICA can develop a range with breadth and depth – in other words, a large selection of popular products in a variety of price classes. Fresh foods, non-foods, prepared meals, and healthy and organic products are all part of this work. Another important aspect of the ICA Group’s strategy is private label products, where customer demand steers the offering. ICA’s private label range offers customers quality products at lower prices than the market leaders, at the same time that they strengthen customer loyalty. 16 ICA GROUP Work with private label products also gives ICA insight into what it costs to develop and produce various products, which is another way to help it reduce prices. Around 40 analysts work on preparing negotiation documentation and studying the production chain for various product groups to identify potential cost savings and efficiency improvements. More and more suppliers now admit that the rapid growth in private labels is inspiring them to be more efficient and innovative in their product development, which also benefits customers. Purchasing cooperations lower prices ICA’s Nordic purchasing organization was created in 2004 to coordinate the Group’s purchasing. The goal is to continue to offer customers good prices. One way is by being a stronger negotiating partner. ICA has been working for years to coordinate purchases between its companies and through close cooperation with Ahold. The purchasing cooperation with Ahold has advanced the furthest in fresh foods and private label products, where an organization has been developed for international purchases. The cooperation is continuously expanded to new categories such as exotic produce. The benefits in terms of improved terms and lower costs are increasingly evident. One of ICA’s most important strategies is to enter into long-term partnerships with selected suppliers. Together, they can analyze the value chain and identify possible cost savings. Most of the cooperations in these areas are with suppliers of fresh foods and private label products. Logistics ICA is constantly working to improve efficiencies and reduce costs, which will benefit customers through further price cuts. In logistics, this is evident in the new Nordic distribution network which will be able to handle larger volumes and high-quality fresh foods with long shelf lives. In the process, ICA is taking responsibility for shipments from suppliers so that it can optimize transports to stores. Total exhaust emissions are being reduced by about 20 percent compared with today’s level for the same amount of goods. During the year ICA opened a new warehouse in Helsingborg. The ultramodern, 63,000 sq. m. facility marks the first major link in ICA’s new distribution network. The highly automated warehouse will stock every product group except nonfoods and have 400 employees when fully ramped up. Daily deliveries will be shipped to around 370 stores in southern Sweden, with frozen food deliveries ranging farther north, to nearly 700 stores. To complement the Helsingborg warehouse, ICA is looking at the possibility of adding a new warehouse in Mälardalen. Business and format development ICA is continuously improving its store formats in Sweden and Norway. The latest example is a new concept in the ICA Nära profile designed for urban customers. The central theme of the concept is convenience and accessibility. Customers will find it quick and easy to drop in for a few things, though the stores will offer a wider selection than traditional convenience stores. One such store was successfully opened in Oslo in 2006 and another will open in Stockholm in 2007. Another store format now under development is designed for ICA Nära stores in residential areas. The first opened in Norway in fall 2006 and the first store in Sweden is scheduled to open in spring 2007. These stores emphasize bread, produce and other fresh foods. The trend toward one-stop shopping, where customers find everything they need in one place, is strong. This is clearly evident in the growth of the Maxi ICA hypermarket profile. The roll-out of a health and beauty department has been successful and will continue in 2007. During the year ICA also developed and began testing a new pet food department with an expanded product range. Moreover, Maxi ICA has developed a compact hypermarket designed for small communities. It offers the convenience of a hypermarket with less space but with a carefully selected range of products. Thus far six have been opened in Sweden and three in Norway, all reporting successful sales. Additional stores in this concept will be launched in 2007. The format has been developed by ICA in close cooperation with Rimi Baltic and is a good example of how companies in the Group work together and inspire each other. ICA is also developing new formats for the Kvantum and Supermarket profiles. One is the “big supermarket,” which takes a traditional store and adds a wider range of foods and meals but fewer specialty products. In addition to developing new formats, ICA is improving store efficiency through better displays, cash register solutions and pricing information. This is vital to continue to provide customers good prices. Prestigious logistics award ICA was awarded first prize when logistics specialist Schenker and Silf, a Swedish supply chain management association, presented their 24th annual logistics awards. ICA was praised for its packaged meat solution which, according to the jury, “successfully combines logistics and business strategy with product quality with a clear focus on the end customer, a daring and innovative effort that serves as an inspiration for others.” The award brings attention to logistics and highlights innovative thinking and bold initiatives. Focus on non-foods Non-foods are a strategically important area for ICA and growth opportunities are considered very good. This line will help ICA consolidate its hypermarkets’ position as the one-stop shopping location customers want. During the year all employees in non-foods – from product development and purchasing to operations and sales – were consolidated in a single unit to coordinate work throughout the value chain and thereby improve the offering for customers and raise efficiency. Central customer database It is strategically important that ICA understands its customers and their needs and desires. During the year it therefore established a special department to manage the customer database that will serve as the backbone of this work. Data will be used to continuously improve the product range based on customer demand, and in doing so strengthen customer loyalty to ICA. ICA’s market analysis department has researched market trends and customer behaviors in the Nordic market that affect the retail sector. Among the most prominent are the growing interest in health and wellness, the stressfulness of daily life and an aging population. Read more about current trends on pages 12–13. Branding and marketing communications ICA’s brand has a very strong position, and it is the market leader in Sweden. The price-cutting campaign was the focus of marketing communi- ICA GROUP 17 cations in 2005. In 2006 there was a shift to other areas such as health and diversity, e.g., in theme issues in ICA’s customer magazine, Buffé, and on www.ica.se. In December the website had a record 974,538 unique visitors. In the Norwegian market, ICA markets the ICA and Rimi brands. ICA stands for the same values in Sweden and Norway, although the brand does not have the same strong position in the latter country. Rimi, which celebrates 30 years in Norway in 2007, is a discount concept people trust. ICA represents quality. The launch of private labels and focus on health are two ways to convince customers of the advantages of shopping at ICA’s stores. ICA’s private labels When ICA puts its name on a product, it takes full responsibility. It guarantees that the product has been quality tested and is acceptable from an environmental and ethical perspective. ICA’s private label products also help to strengthen the profitability of stores and the Group as well as the ICA brand. Brand Description ICA ICA is the umbrella brand associated with the Group’s core values: simple, personal, safe, inspiring and modern. The products are sold in ICA stores in Sweden and Norway. ICA Gott liv Launched in 2005, this line of healthy products is designed to make it easy for customers to find items that taste good and are good for them. The line spans a number of product categories. ICA Ekologiskt The ICA Group’s line of organic products, most of which are Krav-certified. Several products are labeled EU-organic and available in Swedish and some Norwegian stores Skona The ICA Group’s eco-label for detergents and dishwashing liquids, paper products and cleaners. Available in all Swedish and Norwegian stores. Euro Shopper The ICA Group’s discount product line, Euroshopper was developed cooperatively by nine European companies in 15 countries, including Kesko, Albert Heijn, Dansk Supermarked and the ICA Group. Euroshopper is available in Sweden, Norway and the Baltic countries. Novaline* Lightbulbs and batteries. Prima Cookery* Housewares. Deco Design* Candles, napkins, paper goods and linens. Mywear* Apparel. *Sold in ICA and Rimi stores in Sweden, Norway and the Baltic countries. 18 ICA GROUP ICA’s Corporate Responsibility ICA’s corporate responsibility covers the areas of quality, health, the environment and social responsibility. Also included here is the ICA Kitchen, which is responsible for the Group’s extensive recipe service, and the Nordic customer contact, which handled over 100,000 queries and opinions from Swedish and Norwegian customers in 2006. Read more about ICA’s corporate responsibility on pages 32–57. Focus on ICA’s employees ICA’s new Group organization with Nordic areas of responsibility required extensive work with competence development during the year. In connection with the change, a competence audit was conducted, which identified five priority areas: communication, financial acumen, operational leadership, awareness about ICA and store operations. During the year ICA’s HR department worked intensely with internal training in all these areas. Read more about ICA’s employees on pages 40–41. ICA’s corporate communications department launched a new Group-wide intranet for all employees in Sweden and Norway, including office, logistics and store personnel. The new target group-focused intranet replaced seven separate intranets with the aim of increasing solidarity within the Group and facilitating day-to-day work. Financial control and development ICA is working continuously to improve efficiency in financial control. Shared Services is the clearest example, having created uniform routines and systems for the Swedish and Norwegian operations in accounting, payroll management, real estate management and security, among other areas. To implement the Swedish Code of Corporate Governance in 2007, an internal control unit has been created within Shared Services. In 2006 Shared Services identified and documented the key financial controls in the Group. The aim of the ICA Group’s real estate operations is to provide suitable facilities and strategic locations for the Group and ICA retailers by developing and actively managing properties. Further coordination with new organization In February 2007 ICA approved a new, simplified organization with three Group functions: Assortment & buying, Marketing and Finance. Coordination at the Group level has been further strengthened, particularly in international purchasing. Subsidiaries now have greater profit responsibility and responsibility for local offerings. The companies take over portions of purchasing and product development, particularly for fresh foods, as well as certain aspects of marketing communications. They also assume responsibility for logistical operations in their country. The Assortment & buying Group Function assumes responsibility for developing synergies and coordination in purchasing and product development. The priorities are the Nordic/Baltic purchasing work and international purchasing cooperation as well as Group logistics. The Marketing Group Function, which is responsible for strategic changes, comprises business development, strategic marketing communications and Corporate Responsibility. The Finance Group Function has retained its previous structure, although ICA Real Estate reports directly to ICA’s President and CEO. ICA’s brand ranks high On “Brand Day 2006” ICA received the Signum award, presented for the best example of brand management by a Nordic company. The jury gives more weight to long-term branding than individual campaigns. The Signum award was established by Groth & Co, a patent and branding agency, and was presented for the twelfth time. ICA was also the biggest gainer in last year’s survey of well-known brands by Reputation Institute. ICA took a big jump from fifth to second place. Together with Nokia, ICA received the fewest negative responses, according to the survey, which is conducted in 25 countries, including Sweden and Norway, and measures public sentiment about companies and their brands. In Norway, however, ICA did not place among the 22 most visible companies in the survey Organization 2007 President and CEO Kenneth Bengtsson Marketing Ingrid Jonasson Blank ICA Sverige Peder Larsson ICA Norge Trond Kongrød Rimi Baltic Antonio Soares Finance Sonat Burman-Olsson Assortment & buying Anders Nyberg Real Estate Bo Liffner ICA Banken Jörgen Wennberg ICA GROUP 19 It is obvious to us at ICA that there can be no question about food safety. In fact, the customer shouldn’t have to give it a thought. We are constantly working to guarantee high quality and product safety through the entire value chain, from the supplier all the way to store shelf. A good logistics system is the key to this work, and during the year ICA opened a new warehouse in Helsingborg, an ultramodern facility covering 63,000 square meters. secure ICA Sverige ICA Sverige is one of Sweden’s leading food retail companies. It is the principal supplier to ICA retailers, who own and manage their stores as independent businesses. In 2006 ICA Sverige AB posted revenue of SEK 48,301 million. Sales in the 1,397 stores amounted to approximately SEK 87 billion, including VAT. About ICA Sverige Mission: To be the leading retail company with a focus on food and meals. Sales 2006: SEK 48,301 million (46,752), incl. Etos Operating income 2006: SEK 2,557 million (1,607) Number of annual employees*: 4,752 (4,917) Number of stores: 1,397 (1,417) * E xcluding employees hired by individual ICA stores Sales, SEK million Highlights in 2006 Sales in Swedish ICA stores rose by 7 percent. The smaller store profiles, ICA Nära and ICA Supermarket, had the highest sales increases. The food retailer ICA Sverige operates throughout the country in cooperation with independent retailers, who own and manage their stores. ICA Sverige promotes sales to consumers and assists stores with advice and concrete measures to be more efficient. ICA Sverige also identifies and develops new locations and helps to enhance current stores through renovation or expansion, for example. ICA retailers in Sweden make an average of 70 percent of their total purchases through ICA Sverige. The remaining 30 percent mainly consists of fresh foods, beverages, exotic produce and bread, which in many cases come directly from suppliers or local producers. It is in the interests of individual retailers to make their purchases from ICA Sverige and help ICA AB to achieve high efficiency and lower costs. ! * Adjusted according to IFRS. Market share ! New stores were opened at a fast pace in all store profiles. In total, 13 stores were opened in 2006: four Maxi ICA Stormarknad, one ICA Kvantum, two ICA Supermarkets and six ICA Nära stores. Most notable was the opening of hypermarkets in metropolitan Malmö, Göteborg and Stockholm. A total of 45,000 square meters of new sales space was added during the year. A large number of stores in every profile were renovated. The price-cutting campaign ICA Sverige began in 2005 has continued with further price reductions in selected product categories. Great effort was devoted to maximizing efficiencies in the product range, and a large number of popular, value-added products were launched. 22 ICA’S COMPANIES ICA continued to upgrade its distribution network, opening a new, ultramodern warehouse in Helsingborg. The “in-store logistics” project in Sweden and Norway is designed to improve efficiency throughout stores and make them more competitive. Store profiles To meet customer needs, ICA Sverige has developed four store profiles in the hypermarket, supermarket and convenience store formats. All the profiles developed positively during the year. Hypermarkets developed strongly, with new Maxi ICA stores opened at a rapid rate. Total store revenue rose by 13.9 percent. Stores in the small and medium-sized profiles, ICA Nära and ICA Supermarket, performed especially well, posting sales increases of 3.9 and 4.3 percent, respectively. ICA’s own customer survey showed that ICA Kvantum had the most satisfied customers of all the profiles during the year. The investments made in small rural stores have proven successful, and the rate of store closings has slowed significantly. Only 33 stores, three of which were in rural communities, were closed during the year, compared with around 120 stores a year in recent years. Market The Swedish food retail market (excluding gas stations) continued to face strong price pressure during the year and grew by 5.1 percent (2.3) to SEK 222 billion. For the year, food prices rose 1.7 percent. The Swedish food retail market is dominated by three companies – ICA, Coop and Axfood – while a fourth, BergendahlsGruppen, is mainly active in southern Sweden. In 2006, however, BergendahlsGruppen opened new stores in Stockholm and Mälardalen. ICA has continued to cut prices. Sales for ICA stores rose by 7 percent during the year, giving ICA 36.5 percent of the Swedish market. The average purchase increased as well. Growth for discounters has stagnated, and price cuts by traditional players have strengthened their competitive position. Typically, discounters carry a limited product range and manage their businesses with very low costs. Axfood’s chain, Willys, currently has around 100 stores. In the discount segment, Axfood has also developed another concept, Willys Hemma, with 43 stores. The German chain Lidl operates 117 stores in the Swedish market that carry a narrow range of about a thousand items at low prices. In 2006 ICA AB signed an agreement with Dansk Supermarked to reduce its holding in the discount concept Netto from 50 to 5 percent. Netto had previously been jointly owned by ICA and Dansk Supermarked. Focus in 2007 ICA Sverige will work aggressively with various measures to better adapt its product range to customer demand. Fierce competition in the Swedish food retail market makes it likely that price pressures will continue in 2007. The need for cost efficiencies to meet the growing competition continues unabated. The in-store logistics project that will carry on in 2007 is an example of how ICA is trying to work more simply and efficiently. The rate of new store openings remains high, with a concentration in metropolitan areas. ICA sees major potential to grow, especially in these regions, where its market share is below average. The transformation of the existing store network will continue. ICA Sverige’s store profiles as per December 31, 2006 ICA Sverige’s standard agreements ICA Sverige serves an overall support function for ICA stores, in accordance with the so-called ICA agreement. This is complemented by agreements for each profile, through which the stores join forces under the ICA name to secure better purchasing terms and carve out a clearer image in the marketplace. ICA agreements A large number of the 1,397 Swedish ICA stores have an ICA agreement – a shareholder and financing agreement whereby ICA Sverige AB retains the rights to the store location while the retailer owns and runs the store, usually as a limited company. New stores are usually opened by ICA Sverige, which then offers attractive financing terms to retailers to run them. Depending on the store’s size and annual sales, the retailer then pays a royalty and in some cases a profit share to ICA Sverige. ICA Fastigheter Sverige AB owns most of the store properties or holds the leases on them. To be convenient for customers and cover a variety of needs, ICA Sverige has developed four different store profiles. Store profile No. of stores Sales incl. VAT No. of products ICA Nära are small, convenient stores with good service, a narrow product range and quality fresh foods. Many serve as pick-up sites for Apoteket and Systembolaget, the state-run pharmacy and alcohol monopolies, and handle sales for ATG, the Swedish off-track betting service. 746 SEK 13,408 m 3,000–5,000 At ICA Supermarket, customers can find most of what they need on a daily basis or for special occasions. Personal service is high, and the stores carry a wide range of fresh foods. 477 SEK 30,539 m 6,000–10,000 ICA Kvantum stores are larger and offer everyday food items, anti-allergy foods, eco-labeled products and specialty items from near and far. ICA Kvantum also offers many health and beauty items as well as books, magazines, CDs and DVDs. 122 SEK 23,202 m 10,000–30,000 52 SEK 19,443 m 30,000–45,000 Description At Maxi ICA Stormarknad, customers will find everything they need at good prices under one roof. In addition to a wide variety of foods, these stores carry books, apparel, housewares, sporting goods and everything for the garden. They have extended opening hours and are conveniently located for customers who drive to the store. Maxi agreements Maxi ICA hypermarkets have dedicated home and leisure departments, which are operated as branches by ICA Sverige’s subsidiary Maxi Special AB. Maxi Special is responsible for purchases and sales to these departments in Maxi stores. The properties are usually owned by ICA Fastigheter Sverige AB, which leases them to the retailer’s company or to Maxi Special. ICA’S COMPANIES 23 ICA Norge ICA Norge is one of Norway’s leading food retailers, with 693 stores operated by the company or as franchises. In 2006 ICA Norge posted revenue of NOK 15,966 million, corresponding to SEK 18,361 million. Store sales amounted to approximately NOK 20 billion, excluding VAT. About ICA Norge Mission: We will be the leading food retail chain in Norway with a focus on food and meals. Sales 2006: NOK 15,966 million (16,418) Operating income 2006: NOK 89 million (454) Number of annual employees: 4,043 (4,052) (excluding employees of franchise stores) Number of stores: 693 (747) Sales, NOK million Highlights of 2006 Sales in Norwegian ICA stores decreased by 1 percent. The best sales performance was posted by ICA Maxi and ICA Supermarket. New stores were opened at a fast pace and over 18,000 square meters of sales space was added in every store profile during the year. A large number of stores were renovated in every profile as well. The food retailer ICA Norge operates through its own stores and franchises. There are associated stores as well. ICA Norge promotes sales to customers and assists stores with advice and concrete measures to improve efficiency. ICA Norge also identifies and develops new locations and helps to enhance current stores through modernization or expansion, for example. ! Two new concepts for ICA Nær have been developed, one for urban stores and one for suburban areas. The urban concept focuses on prepared foods, and both concepts have been well received. Market share $ The range of private label products in ICA Norge’s stores continues to grow, accounting for 9 percent of sales in 2006, against 7 percent the year before. The range of non-foods also improved, particularly for ICA Maxi. To make it easier for customers to eat a healthy diet, ICA Norge introduced keyhole labeling in its stores. Sales of keyhole products rose by between 10 and 20 percent. Candy-free cashier zones tested in one store have garnered a very positive response. The “in-store logistics” project in Sweden and Norway is designed to improve efficiency throughout the supply chain and make stores more competitive. 24 ICA’S COMPANIES A development program was offered during the year for store staff and salaried employees to provide information on priority areas and create better motivation among employees. Nearly 20,000 people participated in the web-based training. Franchise ’08 is a development program for 20 selected store managers who entered a twoyear training to take over a store and become a franchisee. A new business model has been developed to increase the focus on store operations and sales. Implementation will begin in 2007. Store profiles ICA Norge has four store profiles in the hypermarket, supermarket, convenience store and discount formats. At the same time that Norwegian consumers are becoming more price conscious, they want larger stores with a wider selection of prepared and fresh foods. With its four store profiles, ICA Norge tries to meet these needs and cover every position in the market. The ICA Maxi hypermarket profile developed strongly with sales rising by 11.7 percent in 2006. The share of ICA Norge’s total sales from hypermarkets rose to 13.5 percent, against 12 percent in 2005. The Rimi discount concept accounted for 42 percent of sales, compared with 45 percent a year earlier. Of ICA Norge’s 693 stores, 415 are operated as franchises, while 278 are wholly owned. Market The Norwegian food retail market (excluding convenience stores and gas stations) increased by 5.1 percent during the year, with sales of NOK 110 billion (excluding VAT). Food prices increased by 1.5 percent. Coop Norge, NorgesGruppen and Rema together account for a large share of sales in the Norwegian market and therefore are ICA Norge’s largest competitors. Discount chains account for about half of sales. ICA and Rimi stores in Norway saw their market share decline to 19 percent (20,2). The main reason for the decrease is that ICA Norge, in order to streamline its store structure, sold a number of stores in 2006. The hypermarket profiles ICA Maxi, OBS Stormarknad (Coop) and Smart Club are continuously opening new stores. NorgesGruppen has focused on its convenience store concept, at the same time that ICA discontinued its operations as a wholesale distributor to convenience stores after divesting ICA Meny during the year. The German discount chain Lidl, which entered Norway in 2004, continues to open new stores and at year-end had around 50. The chain has expanded its range of Norwegian products to meet customer demand. Focus in 2007 At the beginning of 2007 ICA Norge will launch “Take off,” a program to accelerate development in a number of areas and create Norway’s best stores. ICA Norge will continue to open new stores while modernizing its existing store network. New stores will be opened at a fast pace with a focus on large formats. In total, slightly over 25,000 square meters of new sales space will be added. In addition, around 130 stores, mainly in the Rimi and ICA Nær profiles, will be renovated. At the same time that it enhances its store network, ICA Norge will further strengthen the competence of its employees through various training programs. ICA Norge continues to focus on its private labels, non-foods and fresh foods. Moreover, ICA is trying to position itself as the leading food retailer in terms of special offers, product range and competence in the health area. ICA Norge’s store profiles as per December 31, 2006 To be convenient for customers and cover a variety of needs, ICA Norge has developed four different store profiles. Store profile No. of stores Sales excl. VAT No. of products 306 NOK 2,700 m 3,000–6,000 ICA Supermarked stores are designed for customers who appreciate good food and a wide variety. Personal service is high and there is a wide selection of fresh foods, including a deli counter where customers can find the latest food trends. 76 NOK 4,246 m approx. 10,000 ICA Maxi stores carry everything in one location at good prices. In addition to a wide selection of foods, these stores sell books, apparel, housewares, music and DVDs. They are conveniently located for customers who travel by car. 23 NOK 4,522 m 15,000–24,000 288 NOK 8,474 m approx. 3,000 Description ICA Nær convenience stores offer good service and a specially designed product selection from local suppliers. Rimi discount stores make it easy and convenient for customers to do their daily shopping. With modern, airy stores, Rimi offers customers the everyday products they need at good prices. ICA Norge’s standard agreements Ownership and operation of ICA Norge’s stores is divided into two main models: wholly owned branch stores and franchises. All stores are supported by an integrated system for purchasing, product selection, supply chain, administration and marketing. Branch stores Branch stores are owned by ICA Norge. They represent a small share of the Rimi stores and nearly all ICA Supermarked and ICA Maxi stores. Franchise agreements Retailers operate their stores as independent franchises and pay a fee to ICA Norge based on a percentage of their sales. ICA Norge provides a number of central services including marketing and administration. ICA Norge owns or holds leases on most of the franchise properties. ICA Nær is a franchise chain, and slightly over 70 percent of Rimi stores are operated as franchises. Associated stores ICA Norge primarily assists so-called associated chains with purchasing and distribution. Examples include Livi and Servicemat. There are also 125 associated stores such as Livi and Servicemat, which had a turnover of NOK 475.5 million (excl. VAT) in 2006. Fokus Vest was converted during the year to ICA Nær. *Sales refer to aggregate sales for both company-owned and franchised stores. ICA’S COMPANIES 25 Rimi Baltic Rimi Baltic is one of the leading and most modern food retail chains in the Baltic region. The company was established as a joint venture between ICA and Kesko Livs in January 2005. In October 2006 ICA and Kesko concluded an agreement whereby ICA acquired Kesko’s 50-percent stake in Rimi Baltic, which thereby became a wholly owned subsidiary of ICA AB. About Rimi Baltic Mission: Rimi Baltic’s stores will be its customers’ first choice in the fastgrowing markets of Estonia, Latvia and Lithuania. Sales 2006: EUR 972 million (809) Operating income: EUR 2.2 million (1.4) Number of annual employees: 9,132 (8,375) Number of stores: 205 (178) A large number of new stores have been opened, mainly hypermarkets, in all three countries. The number of hypermarkets is now 30, against 24 at year-end 2005. # ! Implementation of an SAP enterprise system was completed, an important step in the efforts to improve efficiencies in business processes. ! Market share ! 26 Highlights of 2006 Sales rose by 20.1 percent to EUR 972 million (809). imi Baltic has a market share in the region of R approximately 16 percent. Sales, EUR million ICA’s acquisition of Kesko’s 50-percent interest in Rimi Baltic is in line with ICA’s goal to be the leader in every market where it operates. By integrating Rimi Baltic as a wholly owned entity, ICA creates an even stronger Nordic-Baltic organization. In this way, it improves opportunities for synergies in administration, IT and purchasing, especially in private label and non-food products. ICA’S COMPANIES Store profiles Rimi Baltic owns all its stores and coordinates their supply chain. It operates four profiles in the Baltic countries. Rimi Hypermarket and Rimi Supermarket focus on fresh foods and good service. They have counters for hot and cold foods, deli, fish and cheese. Rimi Baltic has also developed a compact hypermarket format with an emphasis on atmosphere, comfort and efficient use of space. To serve small communities and lower income brackets, Rimi Baltic Livs offers two hard discount chains: Säästumarket, Estonia’s largest discount chain, and SuperNetto, which operates in Latvia and Lithuania. Market A total of around 7.5 million people live in the three Baltic countries: Estonia, Latvia and Lithuania. With a population of nearly 3.5 million, Lithuania is the largest market, followed by Latvia with 2.5 million and Estonia with 1.5 million. The Baltic market for food products grew by above 15 percent (16) in 2006, to approximately EUR 6 billion, SEK 55.5 billion (48), excluding VAT. The discount market continues to grow, and Rimi Baltic has a very strong position in this segment. The German discount chain Lidl had been expected to establish operations in the Baltics in 2006, but decided not to enter the market. In Estonia, Rimi Baltic’s market share was approximately 24 percent and it shares market leadership with cooperatively owned ETK. The Selver chain had a market share of 11 percent and Finland’s Prisma had a share of about 6 percent. In Latvia, Rimi Baltic’s market share was approximately 22 percent (21). The biggest competitor was Maxima (formerly Vilniaus Prekyba) of Lithuania, with 20 percent, followed by Elvi and Mego, with 5 and 4 percent, respectively. During the year Finland’s Prisma opened its first store in Latvia. In Lithuania, Rimi Baltic is the fourth largest company, with approximately a 7 percent market share. However, Rimi Baltic increased its sales in Lithuania by as much as 40 percent during the year. Maxima clearly dominated with a market share of 41 percent, followed by the domestic chain IKI with 16 percent and Norfa with approximately a 13 percent market share. In 2006 Maxima was the overall market leader in the region followed by Rimi Baltic. Focus in 2007 The tendency of Baltic consumers to shop less frequently and purchase more each time they do is gradually growing. This benefits Rimi Baltic with its strong position in the hypermarket format. Lithuania is the largest market in the Baltics, but is also the one where Rimi Baltic has its smallest market share. Rimi Baltic is therefore prioritizing growth in Lithuania. It will also continue to improve internal efficiency. Rimi Baltic plans to open a new warehouse in Lithuania in 2007 and expand the warehouses in Latvia and Estonia. Number of store by country and formats as per December 31, 2006 Hypermarket Supermarket Discount Total Estonia 8 6 49 63 Latvia 13 30 47 90 9 22 21 52 30 58 117 205 Lithuania Total ICA’S COMPANIES 27 ICA Banken ICA Banken offers financial services that make life a little easier for customers and in the process strengthens their loyalty to ICA. During the year the bank again reported a strong influx of new customers and raised business volume by 9 percent. About ICA Banken Mission: To make life a little easier for ICA’s customers through its financial services and increase their loyalty to ICA. It also reduces transaction costs for ICA stores and ICA AB from customers who use other bank and credit cards. Business volume (deposits + lending incl. mortgages) 2006: SEK 13,480 million (12,316) Deposits 2006: SEK 6,394 million (5,930) Sales 2006: SEK 459 million (316) Operating income 2005: SEK 11 million (–82*) Number of annual employees: 174 (154) Number of ATMs: 69 Number of payment terminals: 6,000 * Operating income for 2005 is restated due to changes in accounting principles for the accrual of card fees. A fair interest rate on current accounts, simpleto-understand terms and low fees are the philosophy at ICA Banken, which was established in 2001. In reality, ICA Banken offers its own branded products in the financial sector. When ICA’s card is used, it also reduces processing fees for ICA retailers. Highlights of 2006 ICA Banken’s goal was to earn a profit in 2006. Operating income amounted to SEK 11 million. ICA Banken has the most satisfied customers of any Swedish bank, according to a survey of the industry by the Swedish Quality Index. Product range and quality were the most important factors behind its top ranking. ICA Banken entered into a cooperative agreement with Nordnet that allows customers to trade mutual funds, equities and warrants, and to save for retirement through individual pension savings schemes. These services will be launched in the second half 2007. ICA Banken administers ICA’s 3.1 million card customers. Among active customers, 1.6 million pay with their cards when they shop at ICA, while the rest use their cards to accumulate bonus points. The number of banking customers – i.e., those who utilize ICA Banken’s banking services – increased to 285,000 during the year. In 2006 ICA Banken increased its number of bank cards in issue by 40,000 to 213,000. Through an agreement with the Swedish Migration Board, the bank issues compensation payments to asylum seekers through a card solution. Market Competition in the market has increased for both deposits and loans, and interest rate hikes have slowed growth. Swedish customers tend to stick with the same bank. The four major banks – SEB, Handelsbanken, Swedbank and Nordea – account for about 80 percent of the market. Smaller niche banks such as ICA Banken, Skandiabanken and Länsförsäkringar Bank continue to slowly but surely capture market share from the big four. Business volume, SEK million ICA Banken took over responsibility for payment terminals in Norwegian ICA and Rimi stores, which lowers their processing fees. The bank was already responsible for payment terminals in Swedish ICA stores. $ ! ! Customers of Nordea and Swedbank can withdraw up to SEK 2,000 at cash registers in ICA stores. This offer is now being extended to customers of Länsförsäkringar Bank. ICA Banken also launched family accident insurance. Concept ICA Banken offers the simplified services customers want. This includes current accounts and various forms of bank cards. ICA Banken offers customers unsecured loans on competitive terms. Mortgage loans are offered in cooperation with SBAB. Moreover, the bank is continuously adding ATMs in ICA stores. 28 ICA’S COMPANIES Focus in 2007 During the second half of 2007 ICA Banken’s agreement with Nordnet will allow customers to trade mutual funds, equities and warrants, and to save for retirement. As a result, ICA Banken will be able to provide a complete range of banking services to retail customers The EU’s SEPA project – Single Payment Area – will facilitate payments and make costs transparent between countries. One part of the process is to convert to chip technology in combination with a magnetic strip on cards. ICA Banken is working to ensure that payment terminals in stores, and the cards it issues, are adapted to the new technology. Etos The specialty retail chain Etos was launched in Sweden in 2002 with an offering of health and beauty products. ICA has decided to transfer the health and beauty concept to ICA stores and has begun liquidating Etos stores in Sweden. Within the ICA Group, Etos has contributed expertise in the health and beauty sector. It has tested new ideas, created a product range and built relationships in the field that have been put to use in other parts of the Group. A pilot test to transfer the Etos concept to Maxi ICA Stormarknad stores has proven successful and continued in 2006. Another 19 Maxi stores opened health and beauty departments during the year. Fakta Etos Sales, SEK million Sales 2006: SEK 34 million (35) Operating income 2006: SEK –24 million (–20) Number of annual employees: 16 (24) Number of stores: 7 (8) ! Netto Marknad Netto was established in Sweden in 2001 as a joint venture between ICA AB and Dansk Supermarked AS. In December 2006 ICA signed an agreement with Dansk Supermarked to reduce its holding in Netto from 50 percent to 5 percent. The discounter Netto operates 84 stores in Sweden and has 861 employees. As part of the agreement with Dansk Supermarked, ICA is taking over 21 Netto stores in the Mälardal region and converting them to ICA stores. About Netto Sales, SEK million Sales 2006: SEK 2,444 million (2,052) Operating income 2005: SEK –138 million (–164) Number of annual employees: 861 (777) Number of stores: 84 (74) ! 2002 refers to August 30, 2001-August 31, 2002. 2003 refers to September 1, 2002-December 13, 2003. ICA’S COMPANIES 29 simple ICA’s vision is to make every day a little easier. Many people find there simply aren’t enough hours in the day. We want to make easier for them to swing into a supermarket after work, to prepare a homemade meal in the evening or to eat as healthy as they would like. We try to simplify our customers’ lives in several ways: by offering a large selection of products, easily accessible banking services, convenient opening hours and access to tasty, nutritious recipes. Corporate Responsibility Report quality index Our dialogue with the community inspires and guides us Focus on global issues The global issues dominating 2006 included sustainable fishing, climate problems and social conditions in high-risk countries. In these and other areas, ICA is working concretely to improve. ICA’s work with sustainable development is not done in isolation. Customers, employees, nonprofits and opinion makers are a major source of inspiration to us, and we maintain an active dialogue with our communities to identify problem areas and potential improvements in our work with quality, the environment and social issues. For example, in how we open new stores and how our products are manufactured and distributed. Positive feedback on health issues Surveys in 2006 show that customers trust ICA more than ever. Of the parameters that measure corporate responsibility, we received the highest ratings in the industry for how we make it easy for customers and inspire them to eat a healthy diet. Health issues are a major priority for ICA and an area where the Nordic governments, the EU and WHO place high expectations on retailers. This year our work with health issues was manifested in our Norwegian stores through the introduction of keyhole labeling, which makes it easier for customers to find nutritious products. Further work with environment and social responsibility The contacts we have had with representatives of our communities show that ICA has much to gain by providing clearer information on our environmental work. This will be a priority for Group Management in 2007, when the focus will be on shaping our product range to meet environmental concerns and on the Group’s climate impact. In addition, Group Management will in 2007 especially be keeping an eye on socially responsible sourcing from high-risk countries. Even though price is still a central issue and we are trying to cut costs at the purchasing level, we never forget our fundamental values. We are therefore pleased that our smaller stores and rural stores have strengthened their position and are more and more appreciated by customers. We are committed to doing what we can to contribute to a better society locally and globally and be a positive force in society. Your opinions on our work are always welcome. environment Employees ehtics Diversity a higher priority In our annual survey of employees to see whether we are living up to ICA’s good business philosophy, they feel we have made the most progress in guaranteeing food safety and quality, promoting healthy eating habits and managing the company with profitability and high ethical standards. However, they also feel more can be done to promote diversity and personal development among employees. Group Management has put this issue on its agenda and it is one of the four priorities in our long-term business plan that will be followed up in 2007. Kenneth Bengtsson President and CEO introduction We at ICA have defined a number of positions that describe what we do to contribute to society’s development. We call them “ICA’s good business” and they are the foundation of the efforts to strengthen our brands and achieve ICA’s vision and mission. Through ICA’s good business and the policies linked to them, we also cover the ten international principles in the United Nations Global Compact, which ICA is a signatory to. Learn more about ICA’s good business and the Global Compact on pages 34–35. health ICA is one of the most visible companies in the Nordic region, and the expectations of our customers and communities are a constant source of inspiration. We are pleased that our work with the environment, health, quality and social responsibility has received such a positive response in various surveys, but we will not let ourselves be satisfied and are constantly working to improve in these areas. Lisbeth Kohls Senior Vice President, Corporate Responsibility CORPORATE RESPONSIBILITY 33 index ICA’s corporate responsibility ICA’s corporate responsibility strategy environment health quality ICA has a major responsibility for how its operations affect society. ICA wants to contribute to the positive development of its communities and has established values, policies and guidelines to support this. ICA acts responsibly in attracting customers and employees and maintaining a successful business. Employees ICA’s good business describes ICA’s view on ethics and social responsibility. introduction ehtics The good business philosophy is put into practice through ICA’s policies and guidelines. ICA helps managers and employees develop an ethical “compass”. Work with ethics and corporate responsibility is important to the ICA group’s vision to make every day a little easier and its mission to be the leading retailer in the Nordic region with a focus on food and meals. With good profitability as a basis, ICA wants to live up to the expectations of customers and society with regard to accessibility, value for the money, quality, health, the environment and ethical issues. Work with sustainable development is critical to the company’s long-term development. ICA’s good business One of the cornerstones of ICA’s strategy is to contribute to society’s sustainable development. This strategy is spelled out in seven position statements on ethics and corporate responsibility, a philosophy called “ICA’s good business.” The aim is to be a sustainable company driven by the following values: ICA will be driven by profitability and high ethical standards. ICA clearly sets priorities for ethics, the environment, health and quality, as well as for its employees. ICA will listen to customers and always base decisions on their needs. ICA will nurture diversity and growth among its employees. ICA will maintain an open dialogue internally and with the community. ICA will guarantee product safety and quality. ICA will promote a healthy lifestyle. ICA will adopt sound environment practices to promote sustainable development. Policies and guidelines are in place to convert these points into practice in day-to-day activities. This is done through a systematic management system in Group companies, cooperation with other organizations and ongoing contact with key stakeholders. Concrete goals and activities are included in each company’s business plan. 34 CORPORATE RESPONSIBILITY To ensure that ICA’s employees are familiar with the values that serve as the basis for the work with ethics and corporate responsibility, ICA during the year developed an interactive training program on the good business philosophy that will be introduced in early 2007. The training will be part of ICA’s introductory program for new employees, and all employees, retailers and store managers will participate. Around 70 percent of the members of the Group’s management teams have participated in a dialogue on ICA’s values and policies and in discussions on ethical issues. Management and organization Group Management has ultimate responsibility for the ICA’s CR goals and strategies. The Code of Professional Conduct and Ethics team is responsible for ICA’s policies and their implementation, as well as suggesting priorities and monitoring ethical issues, risks and ICA’s reputation in society. This cross-functional team is led by the head of the Corporate Responsibility department. It includes managers for Legal Affairs, Assortment & buying (food products), Human Resources, Corporate Communications, ICA Sverige and ICA Norge. During 2006 the team held six meetings and produced a summary of work in the area for Group Management. Day-to-day work on many of the issues is handled by the Corporate Responsibility department, which organizationally falls under the Group marketing function at ICA AB. The Corporate Responsibility department has managers responsible for health, quality, customer contacts, recipe development, the environment and social responsibility. In 2006 Group Management decided to update the information policy, modify the guidelines in the quality and environmental policy, and to adapt the business ethics policy guidelines to both Norway and Sweden. Managers responsible for CR issues within the Ahold group met during the year to identify shared priorities. Ahold has held ICA up as a model in this work. index 36–39 3. Uphold the freedom of association and the effective recognition of the right to collective bargaining 36–39 4. Eliminate all forms of forced and compulsory labor 36–39 5. Effectively abolish child labor 36–39 6. Eliminate discrimination in respect of employment and occupation 36–41 7. Support a precautionary approach to environmental challenges 42–47 8. Undertake initiatives to promote greater environmental responsibility 42–47 9. Encourage the development and diffusion of environmentally friendly technologies 42–47 10. Work against all forms of corruption, including extortion and bribery. Monitoring and reporting For many years ICA has provided information on its work in the areas of quality, the environment, health, ethics and social concerns. The aim is to establish common goals and key performance indicators for the Group in the sustainability area, though much still needs to be done before a common structure is in place between companies to compile and monitor the necessary data. ICA has used the Global Reporting Initiative model (GRI) as a basis for its reporting and is developing an IT tool to support fact gathering in accordance with the model. The IT support will be put to practical use at the earliest in fall 2007, and ICA’s aim is to meet the GRI reporting requirements within two years. 34, 36 International guidelines and standards In 2005 ICA became a member of BSCI, Business Social Compliance Initiative, through one of its owners, Ahold. BSCI is a European initiative created to establish uniform criteria and a systematic approach to improving working conditions in high-risk countries. Since 2004 ICA is also a signatory of the UN Global Compact and supports its ten international principles on human rights, fair labor, environmental safety and countering corruption. ICA annually reports on activities and results associated with the ten principles of the UN initiative. Two of the Group’s employees took part in the Global Compact’s Nordic network meeting in Helsinki in May at which climate issues were discussed. Points 7–9: ICA has increased sales of organic products, improved its system to monitor eco-labeled sales in Norway, improved waste management, raised logistics efficiency and monitored its own and its haulers’ management systems. Point 10: ICA monitors in accordance with the guidelines in the business ethics policy, including an inspection program for competitive practices. Internal dialogues on business ethics are maintained by the Group’s management teams. Talking to stakeholders Based on its good business philosophy, ICA wants its customers, owners, employees and other stakeholders to feel that it practices what it preaches. ICA continuously receives feedback on its work and progress through a dialogue with customers, opinion makers and employees as well as through surveys. In this way, it identifies priority areas and opportunities for improvement. CORPORATE RESPONSIBILITY 35 health 2. Make sure that they are not complicit in human rights abuses environment 36–39 Employees 1. Support and respect the protection of internationally proclaimed human rights in areas they can impact Points 1–6: ICA has a monitoring system for private label products. For other suppliers, it sets requirements in its policies. ICA systematically monitors suppliers in high-risk nations through BSCI audits. During the year a new model was developed for audits in primary production, e.g., farming and fishing. Visits have been made to suppliers to discuss potential improvements. ICA takes a structured approach to gender equality and diversity. It participates in the EU’s “unconscious prejudice” project. Learn more on page 40. ehtics Read more on page introduction Businesses should: quality The Global Compact’s ten principles for corporate responsibility index Ethics introduction ehtics Employees environment health quality ICA’s products are produced under socially responsible conditions. Through a continuous dialogue with customers and other stake holders, ICA learns their views and ideas, which help the company in its work with ethics and social responsibility. Business ethics policy – adopted December 2003 ICA’s business ethics policy includes guidelines on relationships with suppliers and partners with regard to bribery and gifts, fair competition and shareholdings. Quality and environmental policy – revised and adopted January 2006 ICA’s quality and environmental policy, which has been repeatedly updated since 1989, covers operations, sourcing, information and competence, as well as guidelines on ethical sourcing and corporate social responsibilities for suppliers. It also includes rules on animal welfare. Sponsorship policy – adopted February 2005 ICA follows the guidelines on sponsorships and events in the ICC International Code on Sponsorship and the guidelines of the Swedish sponsorship and event association. Customer policy – adopted February 2005 ICA’s customer policy has guidelines on interacting with customers, marketing, customer privacy and how certain products are sold. As a basis for this work, ICA has adopted policies, supplemented by guidelines, to provide guidance on certain issues. Socially responsible sourcing For years ICA has placed requirements on socially responsible sourcing based on the UN declaration on human rights and the core conventions of the International Labour Organization (ILO). These requirements are monitored through self-audits by suppliers, visits by ICA staff and recommendations on third-party audits according to the Business Social Compliance Initiative (BSCI) or similar certification. Through Ahold, ICA is a member of BSCI, a European network created to establish uniform criteria and a systematic approach to corporate social responsibility audits at the production level. BSCI requires suppliers in high-risk countries to undergo audits by an accredited third party. Audits cover working conditions such as wages, child labor, working hours, discrimination, safety and medical care. If a supplier does not meet the criteria, an action plan is drafted and followed up within one year. Suppliers that meet all the requirements are not audited again for three years. The advantage of the network is that suppliers do not have to undergo, and incur costs for, repeated audits, since BSCI’s members use the same requirements. ICA has access to the audit results, which can assist further discussions with the supplier on improvements. Work with social responsibility in 2006 Company Initiative ICA Group ICA’s quality and environmental policies were revised. Visits focusing on social responsibility at suppliers in Vietnam, China and India. Active participation in creating criteria for BSCI audits in primary production. The “Global Kitchen” category was expanded to include 89 new products in the multi cultural range. ICA’s almanac for 2007 was updated with several multicultural holidays. Around 70 percent of the Group’s management teams received training in ICA’s good business philosophy. ICA Sverige Training for security coordinators from large-store formats. Interactive safety training for store employees in cooperation with ICA Academy. Web-based risk assessment tool developed to analyze the risk of threats and violence in stores. Over a one-week period customers received information on how to find out where their package of ICA coffee came from using the website. Because ICA’s coffee is Utz Kapeh certified, customers can trace every package back to where the beans were grown and read about the working conditions on that plantation. ICA Norge Implementation of an automatic cash handling system to increase security at Maxi stores. A complete program was developed to reduce loss. The work will continue until 2008, when it will be fully integrated in day-to-day operations. Utz Kapeh was also launched on ICA coffee in Norway. Rimi Baltic 36 CORPORATE RESPONSIBILITY New security routine introduced for reporting incidents. index BSCI’s aims are: European platform for retail, industrial and import companies that encourages audits and improvements in the social conditions for suppliers in high-risk countries. Ethical Trading Initiative – Norway (ETI-N) A multi-stakeholder initiative involving Norwegian companies, employers’ organizations, trade unions and NGOs that encourages ethical trading (socially responsible sourcing). ETI-N identifies and develops good practices for its members. It also assists them with training and advice how they can contribute to long-lasting improvements in safety and environmental conditions in their supply chains. ICA Norge is a member. Etikakademin Organization that encourages training on ethical issues in the business community. Global Compact UN initiative to encourage international companies to support human rights, labor and the environment. Swedish Partnership for Global Responsibility Initiative by the Swedish government to encourage companies to abide by fundamental principles of human rights, labor standards, environmental safety and anticorruption as spelled out in the Global Compact. Ziedot.lv Rimi Baltic works with the charity Ziedot.lv, which operates a portal where individuals and companies can donate money to specific charitable projects. During the year the number of ICA’s suppliers that have undergone BSCI audits increased. The target for BSCI audits in 2006 was not reached, however. This was due to the time needed to disseminate information on BSCI internally and among suppliers, the need for a better overview of ICA’s total supplier base, and a delay in implementation of a BSCI tool for primary production. The audits of ICA’s suppliers in 2006 found deficiencies in management work (delegation of responsibility, risk analysis, monitoring systems), documentation (payroll data, personnel information) and occupational safety (safety equipment, fire extinguishers, fire safety training). Deviations were also found in working hours. Socially responsible products After oil, coffee is the world’s largest commodity. Working conditions and social aspects on coffee plantations are therefore closely monitored by unions and human rights organizations. ICA’s own coffee is certified by Utz Kapeh, an independent organization that sets and monitors environmental, food safety and labor practice requirements for workers and their families on coffee plantations. Through ICA’s website, customers can find out where every package of ICA coffee originates from, including where and how the coffee was grown, what environmental measures were taken and the working conditions on the plantations. Fairtrade-labeled products The Swedish Fairtrade-labeled product selection includes coffee, tea, cocoa, sugar, juice, bananas and, on a seasonable basis, citrus fruits and grapes. Sales of Fairtrade-labeled products by ICA Sverige increased by 20 percent in 2006. ICA Norge raised its sales of Fairtrade-labeled products by 8 percent. ICA’s fresh cut roses are grown by farmers in Kenya who take a progressive approach to their employees and environmental concerns. In December, ICA’s roses were Fairtrade certified. To offer a standardized and predictable monitoring system To reduce costs for customers and suppliers to control and monitor social issues To create a network to share experiences. Members include Kesko, Jysk, Lindex, Kapp Ahl, Dansk Supermarked, Lidl, Metro, Migros and Puma. High-risk countries Risk countries according to BSCI include: Bangladesh, Bulgaria, Cambodia, India, Indonesia, China, Malaysia, Myanmar, Pakistan, the Philippines, Romania, South Korean, Taiwan, Thailand, Turkey, Vietnam and countries in Africa and Latin America. Utz Kapeh* certified coffee means: hemicals are used as little C as possible onsideration is given to C employees’ health and safety chools and healthcare are available S for workers and their families ecords are kept on acreage, crop R histories, soil and chemical use Coffee is fully traceable. *Utz Kapeh means “good coffee” in Mayan. Stakeholder dialogue ICA maintains an positive dialogue with stakeholders – especially with customers, though also suppliers, stakeholder groups, national and municipal authorities, and unions. ICA has built up an extensive network of contacts and regularly meets with consumer, environmental and human rights organizations. CORPORATE RESPONSIBILITY health Business Social Compliance Initiative (BSCI) To coordinate socially responsible standards environment Forum for companies that want to encourage human rights in their operations. Discussions are held several times a year on human rights and corporate social responsibility. The meetings are based on ABG’s recommendations on human rights and may, for example, involve country- or industry-specific risk analyses, human rights training and independent audits. Employees Amnesty Business Group Business Forum introduction Aim quality To improve suppliers’ social performance Partner/Network ehtics Alliances and networks 37 2006 2005 Product complaints 16,660* 14,784 E-mail 39,189 26,121 Telephone calls 70,407 69,137 *Sales of private label products rose by 27 percent, while the number of complaints rose by 11 percent. Sponsorships Company Aim Activity ICA Group World Childhood Foundation Campaign where five kronor from every loaf of Christmas bread sold is donated to the World Childhood Foundation, which is working to improve living conditions for children in need. SEK 2.5 million was collected in December in cooperation with the baking company Pågens. introduction ehtics Employees environment health quality index Complaints, e-mail and telephone calls received by the Customer Call Center ICA Sverige Rimi Baltic Red Cross ICA has been working with the Red Cross for over 20 years, contributing editorial space in Buffé magazine and on ICA.se. Over SEK 19 million has been collected through 475 bottle and can recycling machines in Swedish ICA stores. Pink ribbon campaign against breast cancer ICA, its employees, stores and customers donated SEK 5.85 million to the campaign in cooperation with the Swedish Cancer Society. “Buddy with Your Body” For the sixth consecutive year valuable lessons on the importance of eating at least five fruits and vegetables a day were offered in ICA stores and schools around Sweden. 125,000 children participated in the activity in 2006. In cooperation with the Swedish Cancer Society. “Blodomloppet” Series of runs around Sweden to recruit blood donors and encourage exercise. A total of 36,000 runners took part, an increase of 8 percent compared with the previous year. This year’s campaign resulted in over 4,000 new blood donors. Pastureland project Over 25,000 hectares of pastureland have been restored. Through a number of local cooperations, ICA has marketed free range beef since 1999. In cooperation with the World Wildlife Fund (WWF). Youth sponsorships Rimi Baltic in Estonia, Latvia and Lithuania sponsored a number of charities in 2006, with an emphasis on children and young people. For example, it has contributed to hospitals, libraries, schools and orphanages. Projects designed to strengthen small stores 38 Project/Partner Aim Association for Promotion of Village Stores Identify effective supply chain solutions and help develop commercial and public services. Arena for Growth / Swedbank, Sweden’s municipalities, county councils and ICA Stimulate growth in a number of municipalities through development and renewal in the private and public sectors. County administrative board in Västerbotten Food retail outlets and municipal services provided in the villages of Bygdsiljum and Rusksele. Multiservice project/ Swedish Consumer Agency Identify service needs and promote additional commercial and public service points. A test is under way in four communities, three of which involve ICA stores. CORPORATE RESPONSIBILITY ICA conducts periodic surveys of opinions on its corporate responsibility work in and outside the company. Learn more on page 33. During the fall of 2006 ICA halted all purchases from an Indian vendor after accusations were made against the company on Swedish Television’s news magazine, “Uppdrag granskning.” The company, which supplied area rugs, was accused of poor working conditions, among other things. Earlier in the spring ICA was contacted by a Danish news crew seeking comment on the accusations. ICA conducted its own visits as well as two independent audits, but the information on improper conditions in the television programs could not be confirmed. Contact with customers ICA maintains an active dialogue directly with customers in stores and through the Customer Call Center, as well as through various surveys at a local and national level. The Customer Call Center processes suggestions from Swedish and Norwegian customers as well as any complaints concerning private label products. Sponsorships and cooperations Sponsorships are designed to support ICA’s longterm business plan. The emphasis is on health, social responsibility, the environment and healthy lifestyles. Accordingly, ICA’s management has decided to actively support the Childhood Foundation, the Red Cross and the World Wildlife Fund. In its athletic sponsorships, ICA works with clubs that offer extensive children’s and youth activities. It also sponsors organizations committed to young people. Customer privacy Personal information on Swedish customers is obtained through the ICA customer card. With this information, ICA can customize offerings while managing the commitments that the card’s banking services entail. Safeguarding customer privacy is a high priority, and in addition to current laws ICA has drafted its own guidelines on personal information. In 2006 the Swedish Data Inspection Board cited one ICA store for using the calculator function on its cash register to calculate the age of customers who buy beer and tobacco. ICA appealed to the county administrative court, which decided it is permissible to enter a birthday only, since it is not considered personal information and manual entries do not fall under the Personal Data Protection Act. On the other hand, employees cannot scan in personal information unless they suspect the customer is not 18 years old. index quality ICA health environment “We have goals for our work, measurements to monitor our progress and thorough reporting procedures,” says Lisbeth Kohls, Senior Vice President, Corporate Responsibility at ICA AB. The study stated that ICA runs a high risk of violating human rights due to its operations and geographic presence. ICA received its highest rating – 5 of 5 – for how it analyzes and manages these risks. ICA also received the highest rating for its key performance indicators for policies, training and management systems. Only with regard to trans- parency did ICA receive a lower rating, 3.67. This is because ICA’s work with human rights is not independently audited, which is true of practically all the companies in the study. “The study did not look at how far we have come in our implementation, but it does confirm that we have good procedures in place and it will spur us moving forward. We still have a lot left to do before we can be satisfied,” says Lisbeth Kohls. Amnesty Business Group is part of the Swedish section of Amnesty International. Its aim is to influence and educate Swedish companies on human rights issues. ICA is a member of Amnesty Business Forum, a group of companies that maintains an open dialogue with Amnesty Business Group. In January 2007 Amnesty followed up with a new study where ICA achieved similar results. Low 1 2 3 4 5 Fulfillment of ABG’s recommendations Consumer goods companies Median for all companies in the study Measures to improve security The overall objective of ICA’s security work is to protect employees, customers, property and the businesses against all types of threats. ICA’s systematic security work comprises security standards, routines, monitoring and evaluations. The number of robberies in Swedish ICA stores decreased compared with the previous year. The robberies that occurred affected smaller stores, but no employees were physically harmed. Psychological counseling for robbery victims has been improved, resulting in fewer and shorter sick leave absences. Several of the robberies occurred after the stores closed. The offenders mainly targeted tobacco. One bomb threat was made directly against an ICA store during the year; no bomb was found. The number of robberies in Norwegian ICA and Rimi stores rose slightly. Security work during 2006 was aimed at limiting the number of armed robberies and reducing loss. The long-term goal at ICA Norge is to make ICA the safest store in the market for customers, employees and suppliers. ICA Fastigheter Sverige AB has developed a systematic fire safety program. Service issues are a priority In Sweden’s rural communities with only one grocery store, around 50 percent are operated by ICA. Just a couple of years ago ICA was closing around a hundred stores a year due to shrinking populations, greater competition and changes in consumers’ buying habits. Investments in computerization and expanded services, including for Systembolaget and Apoteket, the state-run alcohol and pharmacy monopolies, as well as postal and banking services, have helped a number of stores to survive. Lower prices, skills training and store modernizations have also helped to strengthen the position of smaller stores. In 2006, 33 stores were closed, three of which were in rural communities. Poor access to service isn’t only a problem in rural areas, but suburbs as well. During the year a project was started together with Göteborg municipality to enhance services in the Hjällbo area and contribute to a lively central shopping district. ehtics ICA has an ombudsman for privacy issues to whom customers can turn if they believe ICA has not protected their information satisfactorily. No complaints were submitted during the year. Employees * The recommendations cover five areas: policies, risk analysis, training, management systems and transparency. Number of robberies 2006 2005 ICA Sverige 34 51 ICA Norge 8 5 Rimi Baltic 0 0 Etos 0 0 Netto Marknad 5 2 CORPORATE RESPONSIBILITY 39 introduction In January 2006 Amnesty Business Group surveyed 110 large Swedish companies on how they manage risks associated with human rights. The study showed that ICA is working actively in the area and compares well to other companies. High Exposure to risk ICA receives good ratings in Amnesty study index Employees Strategies for ICA’s HR work m p ce Lea en de r Co ss rs it y ne Employees ICA as an employer ve ehtics ip Di introduction sh et environment health quality ICA’s new Group organization with Nordic areas of responsibility has necessitated extensive changes. The shift toward more specialized work areas has made competence development a key issue. ll We Strategic leadership: Strong Nordic leadership to handle new challenges in a fast-changing industry. Gender equality and diversity strategy: A structured approach to gender equality and diversity issues. Competence strategy: Ensure that competence is in place in strategic areas to facilitate ICA’s long-term planning. Wellness strategy: Position ICA as a health-conscious employer. ICA’s policy on employeeship and leadership ICA wants to ensure that all its employees have the opportunity to perform their best. Everyone should be put in a position to do a good job. The primary duty of a leader is to create such opportunities together with their employees. The goal is employees with a sense of ownership who can, and are expected to, take responsibility for their jobs and career development. ICA’s leadership policy encourages managers to promote independence and excellence. 40 CORPORATE RESPONSIBILITY HR strategies and objectives The main strategy in the HR area is to strengthen the ICA brand and its position as an employer. Four areas are priorities: diversity, competence, wellness and leadership. In each area, ICA has established objectives and concrete activities. Five competence priorities With the new Nordic organization, a large number of services were changed from general to more specialized. A competence audit was conducted in late 2005 to identify current strengths and areas that needed improvement in order to reach ICA’s business objectives. Since then, ICA has focused on five priority areas: financial acumen, operational leadership, store operations, communications and familiarity with ICA as a company. Leadership with a focus on human resource development Since many managers have become responsible for employees in both Sweden and Norway, the need for a regional system for performance reviews and evaluations has become obvious. Late in the year a new model was launched for employee development called MAP, a Swedish acronym for goals, responsibility and personal development. The idea behind MAP is to underscore the connection between each employee’s performance and the Group’s results. All employees of ICA AB, ICA Sverige, ICA Norge and ICA Banken are encompassed by the new system. ICA’s employee survey (Cross) was conducted for the first time in both Sweden and Norway. Over 4,000 employees responded. Of note was an increase in loyalty compared with the previous year. Cross will serve as a basis for a dialogue on working conditions and operational development. Local results are being given special attention, and managers and their employees are working together to draft an action plan to improve each workplace. Diversity is a success factor ICA’s success is dependent on having employees with different educations, ages, genders and ethnic and national backgrounds. Diversity has become an integral aspect of ICA’s extensive introductory program for new managers. Everyone should have an equal chance to be recruited and develop on the job. Factors such as knowledge and personal qualities should determine hirings and promotions. One of ICA’s challenges is to utilize gender equality and diversity work to capitalize on differences and thereby improve its financial results and attractiveness as an employer. ICA is participating in an EU project called “unconscious prejudice,” a collaborative effort between the cities of Solna and Sundbyberg, the Karolinska Institute, the Royal Institute of Technology, the National Labor Market Board and ICA. The aim is to encourage awareness and encourage a discussion on prejudice, and in the long run to change attitudes and behaviors. Around 20 employees from ICA are taking part. Health and wellness ICA’s occupational health and safety policy states that work environments are an important competitive advantage and a strategic issue. ICA wants to maintain safe environments physically and mentally to promote the development of its employees and the business. The same high quality demands that apply to other areas also distinguish ICA’s work with occupational health and safety. A close cooperation with occupational health service providers is important to these efforts. Health concerns are prevented through a systematic approach and continuous reviews of tools and methods. Training ICA has a long tradition with regard to training. In 2005 a Nordic training organization called ICA Academy was established, comprising two departments, one in Sweden and one in Norway. New Nordic trainee program ICA’s trainee program, which had been suspended for a year, will be restarted in spring 2007. The program is offered to ten participants from Sweden and Norway, each of whom is tied to a specific function in ICA during the 14-month program. 11,556 6.13 % 6.4 % 9.5 % 5.4 % environment *The definition of employee turnover changed compared with 2005, when ICA Norge was not included. The figure for 2006 includes Norway, store employees excluded. Number of annual employees, employees and sick leave absences No. of annual employees No. of employees Sick leave, % 2006 2005 2006 2005 2006 2005 ICA Group 2,041 1,417 2,083 1,445 3.23 3.21 ICA Sverige* 4,752 4,917 6,025 5,769 7.32 7.11 ICA Norge 4,043 4,052 6,752 6,734 6.53 6.35 174 154 179 158 6.87 6.92 9,132 8,375 10,165 9,313 5.98 n/a ICA Banken Rimi Baltic quality index Employee turnover* 11,698* health Sick leave (short- + long-term) 2005 Employees Employer brand ICA has a number of cooperations with schools to call attention to the skills retailers need. One important alliance is with the Nordic Retail Trade Program in Norrtälje, which ICA helped to establish together with Coop, the local municipality, Statoil and the Roslagen Savings Bank. ICA contributes its retail expertise, guest lecturers and a scholarship for best retail-related thesis. In Norway, familiarity with ICA is not as great and activities in the Norwegian market were therefore a priority during the year. The focus was on attracting store managers. In 2006 ICA expanded its cooperation with the Stockholm School of Economics on its retail curriculum and established an alliance with Treider College on training for store managers. Total number of annual employees in ICA Group 2006 ehtics Future recruitment ICA has a long-term program to maintain its reputation as an attractive employer and recruit the employees it needs both short- and long-term. Universum’s Career Barometer, which ranks companies by their attractiveness as an employer, ranked ICA in 19th in Sweden and 52nd in Norway. Key performance indicators * Including Etos. introduction ICA Academy has 35 employees who follow the entire process, from needs audits and strategies to implementation of various training programs. The aim is to strengthen the profitability and competitiveness of ICA’s stores as well as the Group through training, guidance and as a partner in developing operations. In all, around 35,000 employees received training in Sweden and Norway, a large part through web-based programs. Number of men and women in management positions Men % Women % Total ICA AB 60 40 302 ICA Sverige 79 21 278 ICA Norge 65 35 939 ICA Banken 60 40 20 Rimi Baltic* 25 75 4 *Refers to only one employee per country. Praktica An important area is future recruitment to ICA stores. Approximately 90 percent of the country’s ICA retailers regularly accept trainees and interns. ICA Sverige has developed a program, “Praktica: A store in practice,” with accompanying materials, to make it easy for stores to provide students with interesting and educational internship opportunities. CORPORATE RESPONSIBILITY 41 index Environment Quality and environmental policy – revised and adopted January 2006 The ICA Group’s quality and environmental policy, which has been continuously updated since 1989, covers operations, product selection, information and competence issues. Ethical guidelines for purchasing and corporate social responsibility for suppliers are included as well, as are rules on animal welfare. New store policy – revised and adopted January 2006 ICA’s new store policy contains guidelines on environmental considerations for new stores in Sweden and Norway. introduction ehtics Employees environment health quality ICA works extensively to reduce the impact of its operations on the environment, i.e., from its products, warehouses, transports and stores. Through long-term prevention, ICA contributes to sustainable development. As a basis for its environmental work, ICA has adopted policies together with guidelines for each company. ICA and the climate ICA has worked for years to reduce its climate impact. Reducing carbon dioxide emissions from transports is one of the most important environmental issues. ICA has participated for several years in the insurance company Folksam’s climate index to evaluate this work. In 2006 ICA Sverige came in fourth place. During the year ICA decided to appoint a cross-functional project team that will draft a climate strategy in 2007. This will serve as a basis for Group Management’s decisions how to address climate issues. Environmental law ICA’s environmental work is affected by a number of laws and regulations. On July 1, 2006 the RoHs directive took effect, prohibiting certain substances in electrical products such as lead, mercury, hexavalent chromium and cadmium. The new EU chemicals legislation, REACH, was adopted at the end of the year and will enter into force on June 1, 2007. ICA has monitored the legislative process and in 2007 will evaluate how the law affects operations. Alliances and networks Together with organizations, government agencies and businesses, ICA is participating in a number of environmental alliances and projects. See the table below. One example is Framtida Handel (Future Retail), a collaborative effort between Swedish companies, municipalities, regions and the national government to promote sustainable development in the retail sector. ICA has participated in projects and on the steering committee of Future Retail. Alliances and networks Partner/Network Aim World Wildlife Fund (WWF) Over 25,000 hectares of pastureland have been restored. Through a number of local cooperations, ICA has marketed free range beef since 1999. Future Retail The effects of distribution after business hours are being measured. A method is being developed to prioritize and identify hazardous substances in products, including chemical products. Consumers have been provided with better information how products affect the environment. The project has produced the environmental sales receipt, which explains the environmental impact of organic foods. Review of experience with e-commerce and its effect on the environment. 42 Swedish Road Administration and five other companies from various industries Roundtable discussion that resulted in a declaration of intent on traffic and environmental safety requirements for heavy transports. WWF – Sweden Forest & Trade Network ICA is participating in the Swedish Forest and Trade network organized by the WWF. The network consists of a number of companies that encourage sustainable forest management. Dagligvarehandelens Miljø- og emballasjeforum Forum on environmental and packaging issues for Norwegian retailers. CORPORATE RESPONSIBILITY Initiative ICA Group ICA’s quality and environmental policy was revised. health ICA participated in an industry initiative to protect threatened cod stocks from the Barents Sea in the Swedish and Norwegian markets. Organic products Sales of organic products increased by 10 percent in Swedish ICA stores in 2006. In Norwegian stores sales rose by 30 percent. The number of available organic products decreased slightly. ICA decided to stop selling frozen cod from the Baltic Sea. It now carries only fresh Baltic cod. ICA Sverige environment ICA participated in a Swedish project to increase the availability and sale of organic meat together with Ekokött and Swedish Meats, among others. During theme weeks sales rose by 74 percent. Nordic Swan-labeled stores: All Maxi ICA hypermarkets, all ICA Kvantum, 15 ICA Supermarkets and 4 ICA Nära stores have been certified. Employees “Safe driving” weeks at all warehouses. The Swedish Road Administration and driving schools discussed driving techniques that can reduce fuel consumption by 10 to 15 percent. Pilot project at around 40 stores where vehicles that deliver mail to ICA stores also remove old packaging. As a result, packaging does not have to be returned in refrigerated trucks, which instead can be used to reship refrigerated foods to ICA’s warehouses. ICA Norge ehtics Integrated production To reduce the environmental impact from food products not produced according to the rules for organic production, ICA supports so-called integrated production (IP), where artificial fertilizers and herbicides are documented and used in a controlled setting. Growers of fruit and vegetables that are not certified organic and supply ICA Sverige must be certified according to EurepGap or other system of integrated production. In Norway, similar requirements are placed on Norwegian growers using KvalitetsSystem i Lantbruket (KSL). The “IP Seal” is a quality seal that guarantees that a producer lives up to stringent demands with regard to food safety, animal welfare and environmental responsibility. ICA supports certified production and promotes its use. index Company quality Environmental work in 2006 Participated with government agencies and other retail chains in a campaign to market and highlight organic foods, sales of which rose substantially during theme weeks. The CoolICA system to control the temperature of refrigerated display cases and freezers was introduced in all new and rebranded stores. Rimi Baltic Rimi Lithuania participated in a campaign to collect used batteries. Receptacles were placed in all Rimi stores. Rimi Latvia continued to market locally produced foods, especially vegetables. Eco-labeling ICA regards eco-labeling as a form of value-added that creates a sense of security and is easy for buyers and customers to understand. It has therefore decided to prioritize product groups where criteria for eco-labeling are in place. ICA carries a wide range of eco-labeled cleaning products. All laundry detergents and dishwashing products in the shared product range are ecolabeled by Nordic Swan or Good Environmental Choice. Skona, ICA’s brand of environmentally friendly cleaning products, is sold in Sweden and Norway. Most of the products in the Skona line are labeled with Nordic Swan or Good Environmental Choice. If a product cannot be eco-labeled because criteria are not in place, it must still have less of an environmental impact than other products in its category. CORPORATE RESPONSIBILITY 43 introduction Environmentally friendly product range By placing environmental demands on suppliers and increasing the range of eco-labeled products, ICA can help to reduce society’s total impact on the environment. health quality index Sustainable primary production ICA encourages conservation of natural resources and sells only fish that has been legally caught in terms of quotas, origin, fishing method and size. As part of its effort to promote sustainable fishing, ICA Sverige sells MSC-labeled fish gratins under its private label. The Marine Stewardship Council guarantees the fish has been caught in compliance with sustainable practices to protect stocks and their environments while permitting responsible use. Employees environment Transports and the environment In the area of logistics, ICA has identified five principal ways in which its operations impact the environment: transports, waste management, energy consumption, sourcing of products and services, and use of coolants. The vision of the logistics department is to set the standard in environmental work in retail logistics in the Nordic region. The guidelines in the quality and environmental policy state that ICA will reduce the impact from its transports, the area where it has the greatest effect on the environment. This can be done by maximizing load factors, coordinating transports and return transports from suppliers, and using double-deck trucks, railroads, ships and alternative fuel vehicles. The greatest progress in reducing the negative impact on the environment has been achieved in Sweden. ICA is trying to establish a common environmental management system for the Swedish and Norwegian operations. The aim is to transfer knowledge and routines between the two countries. Eco sales receipt -------------------------- ehtics To all customers who purchased ORGANIC MILK in Swedish ICA stores in 2006* introduction -------------------------AMOUNT OF CHEMICAL PESTICIDES SAVED, APPROX.: 3,800 kg This promotes biological diversity – more insects, birds and other fauna around the farms – and reduces the risk of pesticide contamination in groundwater and waterways. ---------------- ---------------- ---------------AMOUNT OF FERTILIZER 300,000 kg (N+P) SAVED, APPROX.: This can help to reduce eutrophication . ---------------- ---------------- ---------------COWS THAT EAT ORGANICALLY AND 2,800 GRAZE NATURALLY, APPROX.: ---------------- ---------------- ---------------NO. OF FARMS WITH ORGANIC PRODUCTION, 111 APPROX.: ---------------- ---------------- ---------------LAND WITH ORGANIC 4,400 hectares PRODUCTION: This means more land is cultivated and less is developed. ---------------- ---------------- ---------------none GMO: ---------------- ---------------- ---------------reduced ENERGY CONSUMPTION : (no fertilizer production) approx. 11,600 000 MJ ---------------- ---------------- ---------------Amount of cadmium pollution 70 g avoided, approx.: ---------------- ---------------- ---------------increased Biological diversity: This can lead to: up to 125% more plant species up to 60% more bird species up to 20% more species of benif icial insects and spiders up to twice as many individual species * 44 CORPORATE RESPONSIBILITY * * Eco sales receipt -------------------------- To all customers who purchased ICA’s organic bananas in Swedish ICA stores in 2006* -------------------------- AMOUNT OF CHEMIC AL PESTICIDES SAVED, APPROX .: 4,900 kg This promot es biolog ical diversity – more insects, birds and other f auna around the farms – and reduce s the risk of pestic ide contam inatio n in ground water and waterw ays. ------ ------ ------ ------ ------ ----------- -----AMOUNT OF FERTIL IZER (N+P) SAVED, APPROX .: 38,000 kg This can help to reduce eutrop hicati on. ------ ------ ------ ------ ------ ----------- -----LAND WITH ORGANIC PRODUCTION: 100 hectar es ------ ------ ------ ------ ------ ----------- -----GMO: none ------ ------ ------ ------ ------ ----------- -----ENERGY CONSUM PTION: reduce d (no fertil izer production) ------ ------ ------ ------ ------ ----------- -----Biological diversity: increa sed * * * * The basis of calculation and sources can be found at www.framtidahan del.se and www.konsumentverket.se The eco sales receipt project is financed by the Swedish Board of Agriculture and the Swedish Consumer Agency. Business travel, company cars and the environment Personal travel to and from work as well as travel on the job also affect the environment. ICA has guidelines for meetings that clearly encourage employees, whenever possible, to use telephone and video conferencing. In 2006 the number of video conferences tripled compared with the previous year. ICA monitors its air travel from a financial and environmental perspective. Despite intentions to reduce emissions from business and air travel, they increased in 2006. The main reason was an increase in the number of trips between Stockholm, Oslo, Helsingborg and Amsterdam as a result of ICA’s organization with Nordic areas of responsibility. The number of work-related train trips rose in 2006. Traveling by train instead of car reduced carbon dioxide emissions by 329 tons. The share of environmentally friendly cars in ICA’s fleet increased from 4.5 to 14 percent in 2006. During the fourth quarter one of every four new cars delivered was environmentally friendly. index quality Municipal contribution “We have kept the environment in mind throughout the entire process, from the choice of suppliers and materials to how we can reduce noise for our neighbors,” says Marie WinslowAndersson, the environmental coordinator for logistics at ICA AB. “We have even received help from municipal authorities to place a bus stop next to the warehouse so that our employees can take mass transit to work.” ICA installed extra seals in delivery bays to avoid the loss of hot or cold air when trucks environment health ICA places tough environmental demands on all new warehouse construction, renovation and additions in Sweden. The new Helsingborg facility is no exception. back up. Electrical outlets have been set up so that they do not have to leave their refrigeration units running while waiting to be loaded or unloaded. All storm drains in the area connect to a treatment system. Employees ICA’s new warehouse in Helsingborg was inaugurated during the year. The environmental impact of the facility was discussed in the early planning stages. What resulted is an ultramodern warehouse not only from a logistics standpoint but also environmentally. Intelligent lighting saves electricity From the very beginning ICA chose to have its freezers facing north, since it is naturally colder and waste heat can be recovered to heat the facility’s offices. “We have also utilized skylights to let in natural light and installed shatterproof glass in them. Lighting systems are connected to motion detectors, so that lights can be shut off in areas where no one is working,” says Marie WinslowAndersson. Like all of ICA’s new and renovated warehouses, Helsingborg uses only coolants that do not harm the climate, in its case ammonia. Good Environmental Choice-labeled electricity is already standard at ICA’s warehouses in Sweden. ehtics Carbon dioxide emissions Carbon dioxide emissions from transports and other types of combustion contribute to the greenhouse effect. Cutting fuel consumption by conservative driving techniques and utilizing ICA Sverige’s new distribution network will help reduce emissions. In Sweden, ICA has outsourced all transports to independent haulers. ICA requires that they have a plan how to reduce emissions of carbon dioxide and carcinogens in relation to the mileage they drive. All drivers must receive training on conservative driving techniques, which can reduce fuel consumption by 10 to 15 percent. ICA also requires its haulers to ensure that their drivers operate vehicles drug- and alcohol-free, that they follow speed restrictions and that they wear seat belts. Opportunities to increase train transports are constantly evaluated. In 2006 this work intensified. Wherever possible, shipments are sent by sea between Hamburg and Västerås. New warehouses designed with environment in mind introduction New logistics structure protects the environment An important step to reach the vision is the new logistics structure, which will be fully introduced in 2010. Many products, including dairy products and beverages, are currently distributed directly to stores by suppliers. With the new structure, more product groups will be distributed through ICA’s warehouse. An environmental analysis shows that this will cut total exhaust emissions from transports to ICA stores in Sweden. This leads to a 20 percent lower diesel consumption per delivered cubic meter. Diesel consumption and carbon dioxide emissions from transports between ICA’s warehouses and stores Diesel consumption, liters 2006 CO2 emissions, tons 2005 2006 2005 46,530 ICA Sverige 19,051,283* 17,996,700 49,231 ICA Norge 2,502,200** 2,578,000*** 6,506 6,703*** * The volume of goods transported increased in 2006, which led to higher diesel consumption. In relation to the volume of goods delivered, diesel consumption per cubic meter decreased. ** ICA Meny was sold during the year. *** Including ICA Meny Norge. CORPORATE RESPONSIBILITY 45 No. of organic products Employees ehtics Sales trend, % 2006 2005 2006 2005 ICA Sverige 370 400 10 12 ICA Norge n/a 157 30 n/a Due to incomplete data, the number of organic products sold by ICA Norge cannot be provided for 2006. Energy consumption in warehouses and stores (kWh/sq. m.) Warehouses environment health quality index Sales of organic products Stores 2006 2005 2006 2005 ICA Sverige 249 242 522* ICA Norge 249 n/a 568 580 Rimi Baltic 254 223 412 394 – ICA Sverige and Rimi Baltic mainly rose due to higher sales and a higher share of refrigerated and frozen foods. The use of CoolICA in Norway has had a positive effect on energy consumption in Norwegian stores. * The figure for the year is an estimation of the store average. Amount of corrugated board and soft plastics sorted and recycled from stores and warehouses (tons) introduction Corrugated board ICA Sverige Soft plastics 2006 2005 2006 2005 1,380* 1,431* 1,444 1,385 9,635 465 612 3,363** 586 190** ICA Norge 10,396 Rimi Baltic 5,768 * Only from warehousing operations. ** Some data gaps occurred due to system changes. Environmental work in warehouses and stores ICA is continuously working to minimize the environmental impact from its warehouses and stores. Waste management and energy consumption are two important areas. During the year all Swedish Maxi ICA hypermarkets and ICA Kvantum stores were Nordic Swan certified. The Swan, the official Nordic eco label, requires that stores and the products they sell are adapted to environmental concerns, that employees have received training, and the staff and management actively work to reduce the store’s environmental impact. Waste management The goal of ICA’s waste management work is to reduce the amount of waste that ends up in landfills. This is done by sorting and recycling materials and reusing plastic crates. Corrugated cardboard and shrink wrap are the two materials recycled the most. All of ICA Sverige’s warehouses sort compostable waste, which is converted into soil or biogas. In 2006 ICA Sverige managed to reuse or recycle 97 percent of its waste, compared with 93 percent in 2005. Technical advances in recycling stations and municipal facilities are the main reason for the improvement. ICA’s warehousing units in Norway have environmental stations where corrugated board, plastic and aluminum cans from stores are processed before being sent to recycling. ICA has drafted guidelines for minimum sorting levels in stores, primarily in Sweden. To ensure compliance, a waste consultant has been brought in to work with new construction and renovations. All corrugated board and plastic from Rimi stores in the Baltic countries is recycled. Emissions of carbon dioxide and nitrogen oxides from ICA employees’ air travel Total no. of reserved flights by ICA employees Source: Carlson Wagonlit. 46 CORPORATE RESPONSIBILITY Emissions of CO2 from air travel Emissions of NOX from air travel 2006 2005 2006 2005 3,250 2,703 11.3 9.4 Energy savings ICA is working to reduce energy consumption in its stores and warehouses at the same time that they handle larger volumes and a higher share of energy-consuming refrigerated and frozen products. Certain warehouses in Sweden have taken energy-conservation measures. This includes reusing waste energy from cooling systems and tying into the district heating network. All of ICA Sverige’s warehouses use only Good Environmental Choice-labeled electricity. This has helped to reduce carbon dioxide emissions from energy production by approximately 4,797 tons, or about 8 percent of emissions from ICA’s distribution transports. A portion of the money from quality health environment Since 2002 ICA has offered only one type of frozen Baltic cod in its central product line, corresponding to 1.2 percent of the total volume of frozen cod. Cod sold under ICA’s private label comes from the Barents Sea. During the year ICA was criticized by Greenpeace, which demanded an immediate stop to the sale of Baltic cod. The organization’s studies show that at least one of every three cod from the Baltic Sea is illegally caught and that eastern cod stocks have fallen below sustainable limits. Contributions from stakeholders “We have gathered data and advice on illegal fishing and cod stocks in the Baltic Sea from several sources to make an informed decision that will benefit all the parties concerned in the long term: customers, the environment and the fishing industry,” says Kerstin Lindvall, head of environmental and social responsibility issues at ICA AB. Two opposing opinions stood out from the information that was gathered. On the one hand, there were those who recommended that ICA stop selling cod from eastern Baltic stocks, which could help the long-term survival of the Swedish fishing industry. Others felt, however, that a halt to sales is not an effective means to safeguards stocks and that it punishes fishermen who legally fish within the Swedish quota. Only fresh Baltic cod After its decision, ICA will limit the Baltic cod sold in the shared product range to fresh fish from Swedish ships, docked in Swedish ports and inspected by Swedish authorities. Employees ICA is conscious of the problem of depleted cod stocks in the Baltic Sea and since 2002 has placed requirements on the size and origin of the cod it sells, and that it falls within current quotas. After a discussion with experts and environmental organizations, ICA decided during the year to stop selling frozen cod caught in the Baltic Sea. index Frozen Baltic cod halted introduction ehtics purchases of Good Environmental Choice-labeled electricity is donated to environmental projects involving Sweden’s waterways. In 2006 ICA thereby indirectly contributed SEK 118,000. The CoolICA system, which is used in around 290 Norwegian ICA stores, carefully monitors energy consumption and temperatures in all refrigerated display cases and freezers. CoolICA has resulted in better food quality through more accurate monitoring of temperatures as well as a reduction in energy and service costs. Environmental requirements in new construction ICA has issued a number of environmental requirements in Sweden for the new warehouses it is building, including in terms of energy conservation and transport planning. In connection with new construction, renovation or additions, only climate-safe refrigerants such as ammonia are used, and heat recovery is standard on all new refrigeration systems. CORPORATE RESPONSIBILITY 47 index Health Health policy ICA’s health policy states that it will encourage customers and employees to eat a balanced diet of tasty and nutritious foods. Healthy thinking should be evident in an inspiring product selection, marketing and communication. The policy is supported by the Nordic nutritional recommendations of the Nordic Council of Ministers. ICA is also working to reduce the harm caused by tobacco and alcohol. introduction ehtics Employees environment health quality Health and food are closely associated, which is why health is one of the ICA Group’s highest priorities. ICA wants to inspire customers to eat a healthy diet and make it easier for them to shop, prepare and eat nutritious food. Dialogue and debate on health ICA has an open dialogue with politicians, government authorities and representatives of the food industry on what retailers can do to reduce health problems. WHO and the EU expect a great deal from companies, and ICA has concrete results to show for its work in this area. ICA has played a prominent role in the development of the Ahold Healthy Living Programme, where companies within Ahold help each other to develop offerings that meet WHO’s guidelines. Extensive discussions are under way in the EU to implement an action plan against overweight and obesity. Several leading retailers in Europe, including ICA, met during the year with the head of the EU directorate in charge of this issue to discuss how retailers can help alleviate the problem. ICA has been active in Norway’s effort to improve eating habits through its participation in Kostforum’s working group on healthy food labeling and through a trade group that is drafting guidelines for marketing of fatty, sweet and salty products to children. ICA has also participated in seminars to spread awareness of keyhole labeling and provided input to the Norwegian action plan to promote healthier eating. ICA has an active role on the food and health council of the food retail trade organization Svensk Dagligvaruhandel. The health experts working together on the council serve as a consultation body for authorities and arrange training. Dietitians employed by retailers often communicate the same message regarding food and health to help consumers. Trans fats and GI Trans fats and the glycemic index (GI) were last year’s major topic of discussion in the food indus- Overview of the ICA Group’s healthy products 2006 No. of products 2005 Change in sales compared with 2005 approx. 800 +23 % (excl. fruit and vegetables) approx. 700 +17 % Sweden 72 49 +47 % Norway 6 2 Cannot be measured Sweden 365 320 –7.5 % Norway 98 97 Cannot be measured Sweden 450 n/a +9 % Norway 310 290 +5 % Sweden 23 8 Has not been measured – – – 2006 Keyhole-labeled products Sweden 1,174* (excl. fruit and vegetables) Norway ICA Gott liv Products for food allergies Fruit and vegetables Functional foods ** Norway (has no program) * Figures are not comparable year-to-year since the keyhole criteria changed in 2006. ** As per Swedish Nutrition Foundation guidelines, see www.hp-info.nu 48 CORPORATE RESPONSIBILITY approx. 750* index quality Company Initiative Partner ICA Group 23 new products were launched in the ICA Gott liv line. The products are designed to meet Nordic nutritional recommendations and most are keyhole-labeled. ICA compiled facts and questions on health topics for the brochure, “We want to make it easier for our customers to have a healthy diet.” ICA Sverige “Buddy with Your Body” is a program that encourages schoolchildren to eat more fruit and vegetables; 63 percent of children in the second and fifth grades took part in the school activity, conducted for the sixth consecutive year. Swedish Cancer Society “Blodomloppet” runs were held around Sweden to recruit new blood donors and encourage people to exercise. In total, 36,000 runners participated, an increase of 8 percent compared with the previous year. This year’s campaigns recruited 4,000 new blood donors. Sweden’s blood banks Kortvasan – ICA’s family ski race held during the week of Vasaloppet, the world’s biggest cross country ski race; 7,000 skiers started, including 850 ICA employees. Another 8,500 skiers took part in the “Girls’ Vasa” race, also sponsored by ICA. Vasaloppet Publication of a cookbook with 60 recipes for customers with multiple allergies. Swedish Asthma and Allergy Association introduction Healthier product selection ICA tries to offer a wide range of foods that inspire customers to eat a healthy diet. By setting sales targets for categories such as keyhole-labeled products and foods for special nutritional needs (Särnär/Fri for), ICA stores are motivated to display and market these products. Interest in eating a healthy diet increased dramatically in 2006. In Eurobarometer surveys conducted by the EU Commission, 43 percent of Swedes said they had changed their eating habits during the year, which ICA can confirm through its sales figures. The range – and sales – of whole grain products, nuts and dried fruit, fresh fruit and vegetables, peas, beans and lentils increased significantly during the year. Interest in functional foods, with scientifically proven health effects, is also high. ICA is positive to this type of cutting-edge product and offers a number of them. Improvements in produce departments were a priority during the year. ICA is broadening the product range, and many stores have expanded their sales space. In its future product development, ICA will focus on a healthier and/or organic product range and on the ICA Gott liv line. health Work with health issues in 2006 environment Lower sodium After debating sugar, the public has turned its attention to the sodium content in foods. ICA has gradually begun reducing sodium in its private label products, mainly in the ICA Gott liv line. Awareness among consumers of the risks associated with salt also has to increase. ICA is therefore working together with other retailers to encourage suppliers to reduce the sodium content in foods and improve labeling to clearly show sodium. Employees New keyhole criteria The new Swedish criteria for keyhole-labeling, which have been expanded to include naturally healthy products, fully took effect on November 30, 2006. The criteria now include limits on sodium and sugar as well as fats. Labeling also covers new product groups such as meat, fish, fruit and vegetables. As a result, the number of keyhole-labeled products in the range rose. In December 2006 there were 1,174 keyhole-labeled products in ICA’s Swedish stores, excluding fruit and vegetables. ehtics try. Trans fats are formed when liquid vegetable oils are heated in the presence of hydrogen, in a process known as hydrogenation. ICA has been working for some time to eliminate trans fats from its private label products. After ICA was criticized during the year of trans fat in its microwave popcorn, it substituted this for another fat. The popularity of diets based on the GI method has led to higher sales of whole grain products, nuts, beans, peas and lentils. This is positive, but ICA has reservations about the GI method and instead recommends that customers follow the Nordic nutritional guidelines, which also call for a low glycemic diet. New page on ICA.se with information, advice and recipes for allergy sufferers and their families. ICA Norge Launch of keyhole labeling in Norwegian stores to encourage customers to eat a healthier diet. ICA’s brochure called “Crib sheet for good eating habits” was translated to Norwegian and printed in 650,000 copies for ICA’s customers. It is also used by health care providers to teach patients about food labels and nutritional information. 250 retailers and employees of ICA Norge took part in a 90 km bicycle race to benefit the Norwegian Cancer Society. Rimi Baltic Sponsorship of a number of sporting events, including the Solidarity Run and Olympic Runners’ Day. CORPORATE RESPONSIBILITY 49 index quality health In Norway, ICA is working to become the country’s leading retailer of healthy foods. In February 2006 ICA Norge introduced the keyhole label in its stores to encourage customers to eat a healthier diet. In 2005 ICA Norge reviewed the Norwegian product line to better track sales of various product groups. ICA Norge had 750 keyhole-labeled products at year-end. Products and services for allergy sufferers The number of people with various types of food allergies is increasing in the Nordic region. ICA is therefore improving its range of foods for special nutritional needs, Särnär and Fri for. The range was modernized during the year and now includes 365 items in Swedish ICA stores and 98 in Norway. ICA will increase the number in Norwegian stores in 2007. ICA always labels all the ingredients in its private label products so that customers with food allergies can be certain of what they are eating. ICA Sverige had previously taken the initiative to formulate an industry-wide agreement on the use of the phrase, “May contain traces of...” The industry would prefer not to have to use warning labels on products that do not contain allergic ingredients. Similar work began in Norway during the year, and ICA is playing an active role. In Norway, many ICA Supermarked and ICA Maxi stores have a concept called “Fri for,” where products free from gluten, lactose, egg and soy are displayed in the same section, together with helpful information on the shelves where it is easily accessible for consumers. Rimi Baltic requires all its suppliers to label product contents, nutritional information and allergycausing ingredients on their packaging. Information for allergy sufferers and their families has been made more accessible in Sweden through ICA.se. The same information will be published on ICA’s Norwegian website. introduction Employees Prior to launching the keyhole, ICA actively informed public interest groups, government authorities and suppliers. “The introduction of the keyhole has been appreciated by customers, and on average we have seen 17 percent sales increases. Suppliers have been positive about the labels, and other companies have shown an interest in using it in their stores,” says Merete Simonsen, marketing manager for ICA Norge. To make it easier for retailers, suppliers and consumers, ICA is promoting the use of a common Nordic label for healthy foods. The ICA Gott liv line of healthy products has been successful in Swedish ICA stores, and a number of products have been introduced in Norway as well. In 2007 additional products will reach Norwegian stores. ehtics environment Health focus in Norway 50 CORPORATE RESPONSIBILITY Tobacco and health To reduce the risk of selling tobacco and beer to underage customers, the cash registers in all ICA stores automatically remind cashiers to check IDs. ICA conducts “undercover” purchases in Swedish and Norwegian stores to monitor the problem of tobacco and beer sales to minors. In Sweden, undercover purchases were made by an independent company, Projektbolaget, which has done the same thing for Systembolaget, the stateowned alcohol retail monopoly. To avoid being accused of entrapment, Projektbolaget uses only people over the age of 18 who look younger. Undercover purchases in 2006 showed that the Swedish stores have not gotten any better at checking identifications in connection with the sale of tobacco, lottery and beer. Between 55 and 70 percent of stores handled ID checks satisfactorily. They were poorest at checking IDs for cigarettes, but were better at checking for beer. The results are unsatisfactory, and ICA will provide training and information to stores and conduct further undercover purchases in 2007. It will also review the technical alternatives available to improve ID checks. index Quality Quality assurance of private label products Quality work in connection with private label development is done in several stages. ICA’s quality laboratory tests appearance, smell, taste, consistency and nutritional content. Detailed specifications describe each approved product’s microbiological limits, nutritional value, the supplier’s traceability system and packaging information. New and existing products are tested based on these specifications. Production facilities must meet ICA’s requirements on environmental and product safety. Produce is inspected to ensure that it meets requirements in terms of weight, size, acidity, sweetness and shelf life. As a complement to the National Food Administration’s tests, ICA randomly inspects for pesticides. If any traces are found, measures are immediately discussed with the National Food Administration. In the fall of 2006 a shipment of apples was recalled due to excess pesticide residue. health environment Employees Quality and environmental policy – revised and adopted in January 2006 The ICA Group’s quality and environmental policy, which has been continuously updated since 1989, provides covers operations, product selection, information and competence issues. Ethical guidelines for purchasing and corporate social responsibility for suppliers are included as well. They cover working hours, salaries and animal welfare, among other areas. The policy is complemented by practical guidelines for day-to-day work within the group and in stores. ehtics Food safety measures by suppliers ICA participates in the Global Food Safety Initiative (GFSI), an international collaboration that sets standards for evaluating food safety among suppliers. ICA’s suppliers of private label products must be certified by GFSI, which requires monitoring systems, inspection programs for critical points, Hazard Analysis and Critical Control Points (HACCP), and traceability. A similar system, EurepGap, is used for fruit and vegetables. As of year-end 2006 the majority of suppliers of ICA’s private label products had received certification. Suppliers that cannot provide GFSI certification are audited by ICA to determine whether they will meet the standard within one year. ICA requires that its other suppliers have selfinspection programs based on HACCP. This is confirmed through audits and questionnaires. The local connection of each ICA store is often reinforced by locally produced foods, mainly fresh foods. Audits ensure that local suppliers operate approved facilities, that self-inspections are based on HAACP and that the company has a system for recalling and tracing products. In 2006 around 240 local suppliers were audited. Rimi Baltic has harmonized the quality requirements used in its sourcing agreements in the three Baltic countries. The requirements are based on national and EU laws. The company has a quality organization responsible for quality assurance of private label products. Rimi Baltic has an extensive quality assurance system to raise quality levels for fresh produce. In addition, quality managers are employed at warehouses in each country to ensure the quality of fresh foods. Quality assurance of non-foods For a number of years ICA has required its suppliers of private label non-foods to be certified according to ISO 9000 or other relevant industry standard. To determine how many of the about 200 private label suppliers meet this requirement, ICA started to send out a questionnaire during the year on quality, the environment and social responsibility. Private label suppliers and other suppliers outside Europe were asked to respond. ICA also conducted quality audits at four nonfood suppliers in 2006. introduction The focus of ICA’s quality work is on guaranteeing product safety throughout the supply chain, from primary producer to consumer. This includes inspections and monitoring of production, product quality, warehousing, transports and handling in stores – and covers products from local as well as global suppliers. quality It is vital that customers have confidence in ICA and the products sold in the Group’s stores. ICA wants to be associated with high quality and is constantly working to improve quality in every area. Traceability and recalls An important part of the work with product quality is being able to trace a product or ingredient backward and forward in the food chain. According to EU regulations, every level that handles a product must be able to trace it one step backward and forward in the chain. In 2006 ICA improved its systems for tracing and recalling products. It has also coordinated CORPORATE RESPONSIBILITY 51 Company Initiative ICA Group ICA has developed a web-based training program designed to give store employees basic information on food safety. quality index Quality work in 2006 ICA’s quality and environmental policy was revised. health A pilot project in logistics was launched to evaluate a web-based self-inspection program for handheld computers designed to simplify monitoring and reporting. The goal is to introduce the program in both the Swedish and Norwegian operations. environment ICA has begun formulating a standard for self-inspections by retailers to improve food safety. The work has been done in cooperation with the National Food Administration, Coop, Axfood and Bergendahls. Employees A handheld computer linked to a program for self-inspections in stores was introduced during the fall. Communication is wireless, which facilitates inspections and monitoring of refrigerated products. In cooperation with an auditing firm, around 240 local suppliers were inspected. The aim is to support local suppliers and safeguard food quality from them when they supply ICA stores. ehtics ICA Sverige ICA has joined the Swedish Frozen Food Institute’s efforts to develop industrywide temperature guidelines for refrigerated and frozen foods. The work has been done in cooperation with other retailers. A HACCP plan has been drafted for all warehouses, along with a handbook on logistics and quality work. A review of rules for freshness dating was initiated to increase the number of days products remain fresh in stores rather than in warehouses. introduction ICA participated in revising the rules for country of origin labeling. A new quality laboratory was built in Helsingborg. ICA Norge Work was begun on developing routines and rules for handling fruit and vegetables in Norwegian warehouses. Food safety training was held for all ICA Maxi and ICA Supermarked stores. In a cooperative partnership with others in the industry, ICA has led the development of new industry guidelines for hygiene and food safety in the retail sector. The work has been done on behalf of Norway’s Food Control Authority and will continue in 2007. A new quality laboratory was built in Oslo. 52 CORPORATE RESPONSIBILITY routines between Sweden and Norway. Improved tracing has made recalls more efficient, limiting the number of stores that have to inspect or remove products from their shelves. One example occurred in fall 2006 when ICA had to issue a recall due after discovering salmonella in ground beef. Using the tracing system, ICA was able to determine that the beef had reached only 49 of its 1,397 stores in Sweden. Animal welfare ICA applies strict rules on animal welfare comparable to Swedish and Norwegian laws. The rules cover private label products, eggs and fresh and frozen meat. For the Euroshopper private label and other products containing meat, ICA requires its suppliers to follow EU rules. In-store quality assurance ICA aspires to live up to customer demand that its stores maintain high hygienic standards and that its food products, especially fresh foods, are safely handled. According to current EU laws, every store must have its own inspection program for hygienic practices and food safety. In Norway, similar laws apply. The program covers routines, staff training, labeling, food handling, maintenance of equipment and properties, and inspections of temperatures in refrigerated display cases and freezers. In its Swedish stores, ICA has introduced a webbased self-inspection program to monitor quality work. Store employees record temperatures and other inspection points with the help of a handheld terminal. This allows data to be monitored by the stores as well as ICA centrally. Over 900 stores began implementing the program during the year. In Norway, outside consultants are brought in to ensure proper inspections at ICA Maxi and ICA Supermarked stores. ICA Nær and Rimi have an electronic self-inspection system created by ICA. In 2007 the web-based program will reach the Norwegian stores as well. All ICA and Rimi stores will be affected by the program. Rimi Baltic maintains a dialogue with authorities on its quality efforts. In Latvia, it is participating in a process together with authorities and the trade association to draft guidelines for food safety in the retail sector. Country of origin labeling During the year Sweden’s then Minister of Agriculture Ann-Christine Nyqvist reviewed the voluntary rules the industry adopted in 2003 for country of origin labeling of meat and deli products. ICA’s policy is to always provide information on where its private label products come from, in accordance with the voluntary rules. Work was done in 2006 to revise the rules and increase their use. ICA knows that customers want country of origin labeling and is therefore pushing for greater information on where products come from. Of which private label products 2005 2006 2005 ICA Sverige 99 92 43 44 ICA Norge 59 51 12 13 Rimi Baltic 406 472 19 13 ingredients with a genetically modified origin. No such products have been or currently are included in ICA’s range. U.S. rice plantations were contaminated in 2006 by genetically modified rice, known as LL601. This led to recalls from warehouses and stores. After ICA detected LL601 in its self-inspections, all U.S.-imported rice was analyzed. Authorities in Sweden and Norway were of different opinions how recalls should be conducted. In Sweden, authorities decided to stop the rice at the warehouse, whereas Norwegian authorities chose to inform the media and request recalls from stores. * Contained means controlled production in an industrial or laboratory setting without the risk of spreading genetically modified organisms to the surrounding eco system. Employees A genetically modified organism (GMO) has had its genetic code altered by technological means to give it special characteristics. In general, ICA is positive to new technology that leads to better products for consumers. For ethical and environmental reasons, however, it questions the production and cultivation of genetically modified foods and seeds that are not contained*. For ICA to sell a product that has been produced with the help of genetic technology, it must be ethically acceptable, safe for humans and the environment, and clearly beneficial for consumers. Decisions whether to add such products to ICA’s range are made by the company’s management, though no cases have arisen as yet. ICA’s position that consumers should have the right to all available information on a product naturally applies to products that consist of or contain ehtics No genetically modified foods environment health 2006 quality Total no. of recalls index Product recalls from stores introduction Quality assurance for warehouses and transports All of ICA’s warehouses and distribution units work in compliance with HACCP. ICA has the following three critical control points: temperature, date labeling and salmonella in imported animal products. It is crucial that the refrigerated chain remains unbroken and that goods are stored and transported at the right temperature to ensure quality. New EU regulations on hygiene and food safety introduced during the year place higher demands on self-inspections. Temperature limits have been tightened on animal products. ICA has worked to adapt its operations in Sweden and Norway to the new rules. In Sweden, follow-up inspections are made when products are delivered to stores at incorrect temperatures. In 2006 only one product was delivered at an incorrect temperature, a significant improvement. ICA Norge continued to work on improving suppliers’ routines to ensure proper handling of refrigerated products. On occasion certain products have not been sufficiently cooled after production, due to which their temperatures end up being too high when transported to and stored at ICA’s warehouses. CORPORATE RESPONSIBILITY 53 quality index GRI content index – Global Reporting Initiative environment health ICA is adapting its reporting according to the GRI. In 2007 IT support will be developed for this purpose with the goal of meeting GRI reporting requirements within two years. Below is a summary of ICA’s compliance. Profile Pages Strategy and analysis Employees 1.1 Statement from most senior decision maker 33 introduction ehtics Organizational profile 2.1 Name of the organization 1–2 2.2 Primary brands, products and/or services 18, 23, 25, 27–29 2.3 Operational structure of the organization 16 2.4 Location of organization’s headquarters 99 2.5 Countries 1, 37 2.6 Nature of ownership and legal form 22 2.7 Markets served 1 2.8 Scale of the reporting organization 41, 57–58, 61 2.9 Significant changes 57–67 2.10 Awards received 17 Report profile 3.1 Reporting period 3, 57 3.2 Date of most recent previous report 3 3.3 Reporting cycle 3 3.4 Contact point for questions 3, 99 Report scope and boundary 54 CORPORATE RESPONSIBILITY 3.5 Process for defining report content No data, see 35 3.6 Boundary of the report 1 3.7 Specific limitations No data 3.8 Basis for reporting 1, 6–8, 57, 68 3.10 Restatements of information No changes 3.11 Significant changes 60, 68 index quality health 3.12 environment GRI Pages Table identifying location of standard disclosures 54–55 92–97 4.2 Chair 92 4.3 Independent members 92 4.4 Mechanisms for shareholders and employees 96 4.14 List of stakeholder groups 37–38, 43, 49 4.15 Selection of stakeholders 35, 37–38 ehtics Governance structure of the organization introduction 4.1 Employees Governance Performances indicators Economic performance EC1 Economic value generated and distributed 63–67 EC3 Coverage of the organization’s defined benefit plan obligations 38 EC8 Development and impact of infrastructure investments and services 38–39 Environmental performance EN3 Direct energy consumption 46 EN5 Energy saved due to conservation and efficiency improvments 46 EN16 Total direct and indirect greenhouse gas emissions 46–47 EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved 43–45 EN20 NOx , SOx and other significant air emissions 46 EN22 Total weight of waste 46 Social performance SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures. 36 CORPORATE RESPONSIBILITY 55 Annual Report ICA AB Corporate identity number 556582–1559 A new organizational unit for non-foods was established during the third quarter to consolidate the company’s resources in the area. The new unit now has total responsibility for product selection, purchasing, operations and sales of non-food products. Operations ICA AB is the parent company of the ICA Group, which operates around 2,300 of its own and retailer-owned stores in Sweden, Norway and the Baltic countries. ICA AB maintains its registered office in Stockholm at Svetsarvägen 16, SE-171 93 Solna. The subsidiaries ICA Sverige AB and ICA Norge AS are sales companies responsible for operations, sales and new store openings. ICA Banken offers financial services to Swedish customers. ICA owned half of the companies Rimi Baltic, with stores in the Baltic countries, and Netto Marknad, with discount stores in Sweden, for the large part of 2006. Rimi Baltic is a subsidiary as of December 31, 2006, and in February 2007 the holding in Netto was reduced to 5 percent. Fourth-quarter income includes a capital gain of SEK 341 million on the sale of the warehouse property in Helsingborg. ICA Fastigheter Sverige AB sold the property to Kundvagnen Holding AB on May 22 for SEK 946 million, and the deal was finalized in October. ICA has signed a long-term lease with the buyer. Financial summary In December ICA began the process of shutting its Etos stores in Sweden, which sell health and beauty products, to instead focus on the health and beauty concept at ICA stores. The expenses associated with the process are marginal. SEK million Net sales Operating income January – December 2006 2005 67,395 66,096 2,297 1,940 Operating income excluding capital gains from real estate sales and impairment losses on fixed assets 1,709 1,865 Income after tax 2,034 1,520 35,506 32,731 Total assets Cash flow from operating activities 3,044 2,339 Operating margin, % 3.4 2.9 Operating margin excluding capital gains from real estate sales and impairment losses on fixed assets, % 2.5 2.8 Equity/assets ratio, % 28.8 25.6 Return on equity excluding ICA Banken, % 25.7 20.3 Return on capital employed excluding ICA Banken, % 12.9 12.2 Highlights during the year In February ICA AB announced that the subsidiary ICA Meny was for sale. On June 16 it signed an agreement with Nordic Capital to sell ICA Meny. The sale produced a capital gain for ICA AB of approximately SEK 367 million. On May 2 ICA Fastigheter Sverige AB sold a portfolio containing 25 store properties in western and southern Sweden to ING Real Estate. The purchase price was SEK 870 million. The purchase raised ICA AB’s operating income by SEK 89 million during the second quarter of 2006. During the year ICA Banken for the first time reported positive operating income, underscoring its positive development during the year. The inauguration of our new, fully automated warehouse in Helsingborg took place in September. The warehouse is an important part of ICA’s distribution network and is Sweden’s largest distribution center for consumer goods. the group In October ICA Baltic AB signed an agreement with Kesko Livs Ab to acquire its 50 percent interest in Rimi Baltic AB. ICA AB paid EUR 190 million in cash for the shares in December 2006 and EUR 50 million for four properties in Estonia in February 2007. The acquisition was approved by the EU Commission in December, and Rimi Baltic is reported as of January 1, 2007 as a wholly owned subsidiary of ICA AB. director’s report Key financial ratios parent company The Board of Directors and the President of ICA AB hereby present the annual report for the financial year January 1, 2006 – December 31, 2006. All amounts are in millions of Swedish kronor (SEK million) unless indicated otherwise. audit report Financial review ICA AB signed an agreement with Dansk Supermarked in December to change the ownership structure of Netto, with ICA reducing its interest from 50 percent to 5 percent. As part of the transaction, ICA is taking over 21 Netto stores in the Mälardal area, some of which will be converted to ICA stores while others will be shut down. The transaction was finalized on February 15, 2007 after approval was received from the Swedish Competition Authority. Financial year 2006 For 2006 ICA noted a significant increase in net income, slightly over 58 percent, to SEK 2,401 million. Store sales in Sweden have been strong, and ICA Banken for the first time reported positive operating income for the full year. Moreover, capital gains on property sales, including impairment losses on fixed assets and the sale of ICA Meny, affected income positively. On the other hand, income was affected by weak development in the fourth quarter. In ICA Norge’s case, it was mainly due to lower sales volume and a lower gross margin. ICA Sverige’s income was charged with start-up costs for the new warehouse in Helsingborg and additional expenses. However, the year was distinguished first and foremost by a number of structural deals that have given ICA a new starting point for the future. During the year ICA Meny and the holding in Netto were sold at the same time that Kesko’s 50 percent interest in the former joint venture Rimi Baltic was acquired. A decision was made to shut the Etos stores in Sweden and instead focus on the health and beauty concept in ICA stores. These structural changes were the result of a conscious strategy to streamline operations and concentrate on what ICA is best at – retailing in general and consumer goods in particular. In this way, ICA can continue to improve and be the leader in the markets where it is active. Income in Norway declined significantly in 2006. This is mainly due to lower sales volume and a lower gross margin, higher operating expenses in stores due to a fast pace of new store openings, and structural costs to shut and modernize stores. While necessary, the major changes under way in Norway in recent years have resulted in lower annual report 57 director’s report the group parent company audit report income and the loss of market share. In 2007 ICA therefore launched a program called “Take-off 2007” to accelerate the Norwegian business in a number of key areas: the ICA Maxi concept will be refined to better meet customer needs; greater emphasis will be placed on nonfood products; and product lines will be improved with regard to both private labels and fresh foods. ICA is continuing to strengthen its store network by opening new stores and modernizing existing ones at the same time that it broadens its product range, increases the emphasis on price and continues to put effort into the area of health products. With these changes, ICA expects to gradually improve its customer offering in Norwegian stores. The fast pace of new store openings continued in 2006. ICA managed to open a number of new units and rebrand many others. In Norway and Sweden, a total of 23 new stores were opened and nearly 350 existing stores were modernized. Many stores saw a pickup in sales, even smaller ICA Supermarket and ICA Nära stores in Sweden. ICA will maintain the same fast pace of store openings in 2007 and focus on the development and upgrade of the existing store network. Today the average life of a store is shorter than ever before, and upgrades are needed after just four or five years to meet customer needs and expectations. ICA Sverige is one of the country’s leading retail companies, with a focus on food and consumables. It is the main supplier to ICA retailers, who own and manage their stores independently. In 2006 ICA Sverige had net sales of SEK 48,267 million. Sales in the 1,397 stores amounted to approximately SEK 87 billion including VAT. Sales in Swedish ICA stores rose by 7.0 percent. The smaller store profiles, ICA Nära and ICA Supermarket, reported especially positive sales trends. New stores were opened at a rapid rate and comprised all store profiles. In total, 13 stores were opened in 2006: 4 Maxi ICA Stormarknader stores, 1 ICA Kvantum store, 2 ICA Supermarkets and 6 ICA Nära stores. Most notable was the opening of hypermarkets in the metropolitan regions of Malmö, Göteborg and Stockholm. In all, 45,000 square meters of retail space was added during the year. ICA’s major investment in an improved distribution network continued, and a new, ultramodern warehouse was opened in Helsingborg. ICA Norge is one of Norway’s leading retail companies, with a focus on food and consumables. ICA Norge has 693 stores operated by the company or as franchises. In 2006 ICA Norge reported net sales of NOK 15,966 million. Store sales amounted slightly over NOK 20 billion excluding VAT. Sales for Norwegian ICA stores decreased by 1.0 percent. The best sales trends were posted by ICA Maxi and ICA Supermarket. New stores were opened at a rapid rate, and slightly over 18,000 square meters of retail space was added in every store profile during the year. A large number of stores in every profile were renovated as well. Two new concepts were developed for ICA Nær: one for urban areas and one for suburbs. The urban concept emphasizes prepared meals, and both concepts have been very well received. To make it easier for Norwegian customers to eat a healthy diet, ICA Norge began using keyhole labeling in its stores. Sales of keyhole products have risen by between 10 and 20 percent. Sugar-free zones have been tested around the registers in one store, and reactions have been very positive. Rimi Baltic is one of the leading, most modern food retail chains in the Baltic countries. The company was established as a joint venture between ICA and Kesko Livs in January 2005. In October 2006 ICA and Kesko concluded an agreement whereby ICA would acquire Kesko’s 50% interest in Rimi Baltic. Rimi thereby became a wholly owned sub- 58 annual report sidiary of ICA AB. Net sales rose by 19.6 percent to SEK 8,993 million (7,517). A large number of stores have been opened, mainly hypermarkets and discount stores, in all three countries. The number of hypermarkets has increased to 30, compared with 24 at year-end 2005. ICA Banken offers services that make it easier for ICA’s customers to manage their finances and in the process strengthens their ties to ICA. During the year the bank again reported a strong increase in new customers and raised its business volume by 9.5 percent. ICA Banken has the most satisfied banking customers in Sweden, according to a survey of the industry by the Swedish Quality Index. Its product range and product quality were strong contributing factors. ICA Banken took over responsibility for payment terminals in Norwegian ICA and Rimi stores, which has reduced their credit card processing costs. It had already been responsible for payment terminals in Swedish ICA stores. The Etos retail chain was launched in Sweden in 2002 and has maintained an offering of health and beauty products as part of a unified concept. ICA has decided to focus on the health and beauty concept in ICA stores and has begun the process of liquidating Etos. Netto was established in August 2001 as a joint venture between ICA AB and Dansk Supermarked AS. In December 2006 ICA signed an agreement with Dansk Supermarked to reduce its interest in Netto from 50 percent to 5 percent. The Netto discount chain manages 84 stores in Sweden. As part of the agreement with Dansk Supermarked, ICA is taking over 21 Netto stores in the Mälardal region and converting some of them to ICA stores. ICA will retain its 5 percent interest in the company until further notice. Income summary Consolidated net sales in 2006 amounted to SEK 67,395 million (66,096), an increase of 2.0 percent. ICA Sverige’s sales rose by 3.3 percent. Sales for ICA Norge decreased by 3.6 percent; in local currency sales decreased by 2.7 percent. ICA Banken’s sales rose by 44.9 percent, while business volume climbed 9.5 percent. Consolidated operating income for 2006 rose by SEK 357 million or 18.4 percent to SEK 2,297 million (1,940) thanks to a continued strong sales trend for ICA Sverige and capital gains on real estate sales, which amounted to SEK 588 million (75) during the year, including impairment losses on fixed assets. At the same time operating income was affected by substantially lower income for ICA Norge. Underlying income for ICA Sverige is very strong, nearly SEK 700 million better than the previous year, while ICA Norge reported underlying income that is approximately SEK 300 million lower than the previous year. The year included investments of SEK 330 million in a new logistics structure in Sweden, a new store structure in Norway and new projects and security solutions in IT. An income-based premium and staff bonus of nearly SEK 100 million have been allocated due to ICA Sverige’s high income. Operating income for ICA Sverige amounted to SEK 2,557 million (1,607). The increase is due to improved market positions and the fact that year-earlier operating income was charged with expenses for the price-cutting campaign launched in March 2005. Capital gains on real estate sales in Sweden also contributed to the income improvement and rose by SEK 454 million to SEK 465 million (11), including impairment losses on fixed assets. Operating income for ICA Norge decreased substantially to SEK 114 million (534). The decrease is mainly due to structural costs to shut and modernize stores, a lower gross margin and lower sales, and higher ICA store sales during the year The following tables refer to store sales to consumers. In Sweden, this includes Swedish retailer-owned ICA store sales. In Norway, franchise store sales are included. Sales for retailer-owned and franchised stores are not consolidated in the Group. The information is based on accepted practices in each country. This means that the Swedish sales figures include VAT, while the Norwegian sales figures do not. audit report ICA store sales in Sweden January–December 2006 SEK M Maxi ICA Stormarknad 19,443 13.9 % 5.2 % ICA Kvantum 23,202 7.3 % 6.0 % ICA Supermarket 30,539 4.3 % 5.0 % ICA Nära 13,408 3.9 % 5.2 % Total 86,593 7.0 % 5.4 % Store sales incl. VAT parent company Change, comparable stores Change, all stores the group In 2006 private label sales in Sweden rose from 15 percent to 17 percent year-to-year. ICA and Rimi store sales in Norway January–December 2006 Change, comparable stores 0.5 % NOK M Change, all stores ICA Maxi 2,700 11.7 % ICA Supermarked 4,246 8.6 % 2.3 % ICA Nær 4,522 –4.4 % 0.8 % 8,474 –6.7 % –0.5 % 19,942 –1.0 % 0.5 % Store sales excl. VAT Rimi Totalt director’s report operating expenses resulting from the fast pace of new store openings. The decline in income was partly offset by capital gains on real estate sales, which, after deducting impairment losses on fixed assets, amounted to SEK 124 million (-36). The large part is attributable to the sale of a Norwegian shopping center in February 2006. ICA Banken reported positive operating income for the first time in 2006 – SEK 11 million (–82) for the full-year. The income improvement is the result of higher business volumes. The ICA Group Functions segment (formerly ICA AB) reported an operating loss of SEK –373 million (–161). The lower result was due to changes in the principles for distributing expenses within the Group, which is an element in the effort to create a uniform organization. The deficit was also due to higher IT expenses for warehousing and logistics operations, IT security and IT consultants, higher expenses for financial administration in stores and in the Group, and expenses for an incomebased premium and staff bonus. Net sales for Rimi Baltic during the period amounted to SEK 8,993 million (7,517), an increase of 19.6 percent. ICA’s share of Rimi Baltic’s loss amounted to SEK –12 million, slightly higher than the year-earlier loss of SEK –8 million. The result includes expenses for the fast pace of new store openings. Net sales for Netto Marknad during the year amounted to SEK 2,444 million (2,052), an increase of 19.1 percent. ICA’s share of Netto Marknad’s loss for the year improved to SEK –86 million (–100) compared with the same period last year. The result includes structural costs of SEK 26 million in the fourth quarter due to write-down of stores. ICA Meny was sold as of September 19 and consolidated in the ICA Group through August. Net sales for ICA Meny for the period January – August amounted to SEK 4,383 million. For the period January – December 2005 net sales were SEK 5,775 million. The capital gain on the company sale and ICA Meny’s income after tax amounted to SEK 367 million (–2). After-tax income from continuing operations rose by 33.8 percent to SEK 2,034 million (1,520). The tax expense for the year amounted to SEK 12 million (147). The lower tax expense compared with the previous year is due in part to the sale of properties through companies and in part to lower results from operating units, especially in Norway. Net income including results from discontinued operations rose by 58.2 percent to SEK 2,401 million (1,518). In 2006 private label sales in Norway rose from 7 percent to 9 percent year-to-year. Number of stores ICA stores in Sweden, including retailer-owned stores Store profile Maxi ICA Stormarknad Dec. 2005 New Converted Closed Dec. 2006 45 4 3 0 52 ICA Kvantum 126 1 –4 –1 122 ICA Supermarket 488 2 –4 –9 477 ICA Nära 758 6 5 –23 746 1,417 13 0 –33 1,397 Closed Dec. 2006 Total ICA and Rimi stores in Norway, including franchised stores Dec. 2005 New Converted ICA Maxi 20 4 –1 0 23 ICA Supermarked 69 5 5 –3 76 ICA Nær 334 0 8 –36 306 Rimi 324 1 –12 –25 288 Total 747 10 0 –64 693 Store profile annual report 59 audit report parent company the group director’s report Financial position The Group’s total assets rose by SEK 2,775 million to SEK 35,506 million (32,731). Total assets have increased as a result of the acquisition of all the shares in Rimi Baltic AB and the consolidation of its operations, and decreased as a result of the sale of ICA Meny. The increase in intangible fixed assets is due to the acquisition of Rimi Baltic. Capital employed increased by SEK 1,619 million to SEK 25,780 million. The equity/assets ratio was 28.8 percent (25.6). The Group’s net debt excluding ICA Banken was SEK 4,539 million (6,096). The Group’s finance company is being audited by the Swedish tax authorities. An exchange of correspondence with the tax authorities has recently begun. priority areas: financial understanding, operational leadership, store operations, communication and awareness of ICA as a company. One of ICA’s challenges is to utilize its gender equality and diversity work to capitalize on differences and thereby positively impact the company’s earnings and attractiveness as an employer. ICA’s occupational health and safety policy states that working environments are an important competitive advantage and strategic issue. ICA strives to maintain positive physical and mental work environments to promote employee health short- and long-term as well as contribute to the development of its staff and the business as a whole. The same high quality demands apply to environmental health and safety as to other operations. Statement of cash flows Cash flow from operating activities amounted to SEK 3,044 million (2,339) during the period. Cash flow from investing activities amounted to SEK –389 million (–1,076), of which sales by ICA Meny amount to SEK 883 million and the investment in Rimi Baltic to SEK 1,410 million. Cash flow from financing activities amounted to –1,872 million (–1,410), which largely relates to amortization of loans. The Group’s liquid assets totaled SEK 3,749 million (2,920) as of December 31. ICA’s corporate responsibility Based on sound profitability, ICA shall meet the expectations of its customers and society at large in terms of stores that provide accessibility and value for the money, quality, health, environment and ethical concerns. We see sustainable development as an integral factor in the long-term development of the company. ICA has reported on initiatives in these areas for several years. The ICA Group has taken an important step in this field by introducing the GRI model (Global Reporting Initiative) as a basis for such information. Investments Investments in 2006 amounted to SEK 2,423 million (2,547). Change in accounting principles Financial guarantees are initially recognized at fair value according to an amendment to IAS 39 Financial Instruments: Recognition and Measurement. ICA Banken’s card fees, which were previously recognized as revenue when charged to the customer, are now divided evenly over the year. Net interest income and net commission income in ICA Banken are recognized in net sales, whereas net interest income was previously included in other operating income. For more information on the amendment, see Note 1. Financial risk management The financial strategy of the ICA Group is conservative and focuses on defining and managing financial risks. ICA Banken accounts for part of the Group’s total assets, which means that the financial risk taking account of the bank’s operations is higher than normal for a retail company. The Board of Directors is responsible for establishing the financial policy, which governs the Group’s financial risk management. Within the ICA Group, financial risks are managed centrally through the Group’s finance function. For more information on ICA’s risk management, see the notes to the consolidated accounts – Note 22 for Principles of financial risk management and Note 23 for Financial instruments. Human resources The Group had an average of 11,698 employees (11,556). The principal HR strategy is to strengthen ICA’s brand and position as an employer. Its four priority areas are diversity, competence, health and wellness, and leadership. Goals and concrete activities are linked to each area. A competence audit was conducted in late 2005 to identify existing competencies and areas that need strengthening in order to reach ICA’s business objectives ICA. As a result, ICA has worked on five 60 annual report Organization for social responsibility in at-risk countries Through Ahold, ICA became a member of the BSCI (Business Social Compliance Initiative) network in 2005. This organization is a European initiative founded to develop common criteria and systematic efforts to improve working conditions at supplier companies in at-risk countries. Global Compact The ICA Group is also a signatory to the UN Global Compact. This commits ICA to ten international principles covering human rights, working conditions, the environment and countering corruption. ICA’s good business In seven position statements, the ICA Group has summarized its stance on ethics and corporate responsibility, a philosophy it calls “ICA’s good business.” The aim is to be a sustainable company driven by the following values: ICA will be driven by profitability and high ethical standards. ICA will listen to the customers and always base decisions on their needs. ICA will nurture diversity and growth among its employees. ICA will maintain an open dialogue internally and with the community. ICA will guarantee product safety and quality. ICA will promote a healthy lifestyle. ICA will adopt sound environment practices to promote sustainable development. Policies and guidelines are in place to convert these points into practice in day-to-day activities. This is done through a systematic management system in the subsidiaries, cooperation with other organizations and regular contact with key stakeholders. 2002 2003 2004 IFRS 2005 IFRS1 2006 IFRS 70,908 71,980 73,334 71,663 67,395 4,103 4,437 3,514 3,248 3,545 –1,276 –1,695 –1,280 –1,275 –1,248 2,297 audit report Five-year summary for the ICA Group Depreciation/amortization Operating income before goodwill amortization and impairment 2,827 2,742 2,234 1,973 Goodwill amortization and impairment –292 –622 –257 –15 – Operating income 2,535 2,120 1,977 1,958 ,2,297 Net financial items Income after net financial items Tax Minority share –451 –312 –236 –287 –251 2,084 1,808 1,741 1,671 2,046 –350 –32 –226 –148 –12 –24 1 1,710 1,777 1,515 1,523 2,401 Result from discontinued operations Net income for the year the group Net sales Operating income before depreciation/amortization parent company Condensed income statement 367 Intangible fixed assets 2,762 2,288 2,064 1,914 3,447 Tangible fixed assets 14,469 11,639 12,675 12,441 13,232 Financial fixed assets 4,047 3,936 3,185 4,914 3,959 – – 186 49 181 8,826 9,245 9,780 10,493 10,938 Other fixed assets Other current assets Liquid assets and short-term investments 3,967 4,446 3,198 2,920 3,749 Total assets 34,071 31,554 31,088 32,731 35,506 Shareholders’ equity 11,939 12,169 7,094 8,386 10,216 258 34 15,563 Minority interests Interest-bearing liabilities and provisions Non-interest-bearing liabilities and provisions Total shareholders’ equity and liabilities 12,032 9,527 15,150 15,774 9,842 9,824 8,844 8,571 9,727 34,071 31,554 31,088 32,731 35,506 director’s report Condensed balance sheet Key financial ratios Operating margin, % Return on capital employed, % 3.6 2.9 2.7 2.7 3.4 15.6 13.1 12.9 12.2 12.9 Return on equity, % 16.5 15.7 16.9 20.4 25.7 Equity/assets ratio, % 35.8 38.7 22.8 25.6 28.8 1 Including the discontinued operations of ICA Meny in accordance with the annual report for 2005. Five-year summary Information on the years 2002 – 2003 is based on previously released information from annual reports prepared in accordance with the provisions of the Annual Accounts Act and the general advice of the Swedish Accounting Standards Board. As of 2004 information is provided according to IFRS. Definitions of key financial ratios: Capital employed = Total assets less non-interest-bearing liabilities and provisions. Return on equity = Income after tax as a percentage of average equity. The operations of ICA Banken are excluded from both the income statement and balance sheet in the calculation of return on equity. Equity/assets ratio = Shareholders’ equity as a percentage of total assets. ICA AB The Parent Company comprises four overall functions for Retail, Finance, Marketing and Supply Chain. The Parent Company’s net sales amounted to SEK 783 million (480) with income after financial items of SEK 400 million (446). Operating margin = Operating income as a percentage of net sales. Return on capital employed = Income after financial income as a percentage of average capital employed. The operations of ICA Banken are excluded from both the income statement and balance sheet in the calculation of return on capital employed. Board of Directors and Management/Board’s rules of procedure During the year the Board of Directors of ICA AB consisted of eight members elected by the Annual General Meeting with four deputies, as well as two members with two deputies appointed by the unions. All members appointed by the Annual General Meeting are connected annual report 61 audit report with the owners of ICA AB. The CEO, CFO and Chief Counsel (Board Secretary) participate in the Board’s work, which follows special rules of procedure that ensure that the Board receives the information it needs to monitor and develop business operations. The Board convened on nine occasions in the financial year 2006. parent company Board committees The Board is able to establish committees to complement its work. The committees are subordinate to the Board and report to it on an ongoing basis. director’s report the group Audit Committee The Board of Directors has appointed an Audit Committee to oversee accounting and reporting of financial information. The Audit Committee is also responsible for evaluating the Group’s systems for internal oversight and control. Among the Committee’s other duties are to handle auditing issues from the external and internal audit. The Audit Committee’s work is governed in its rules of procedure, which are laid down by the Board of Directors. The Audit Committee consists of two members: John Rishton (Chairman) and Claes-Göran Sylvén. In addition, assistants to the members, the external auditors, internal auditors and ICA AB’s President and CFO normally attend all or part of the committee’s meetings. In 2006 the Audit Committee held six meetings. Executive Committee The Board has appointed the Chairman, Deputy Chairman and President to an Executive Committee responsible for continuous monitoring of the Group’s operations. The committee also prepares issues that will be discussed by the Board and supports the presidents and other senior executives of the subsidiaries in the implementation and execution of the decisions taken by the Board. The committee also has a mandate to decide on investments that do not require treatment by the Board. Compensation Committee The Board has given the Executive Committee a mandate to act as a Compensation Committee for the purpose of deciding on compensation principles for senior executives in Group Management, though not for the President, whose salary is determined by the Board. Internal control over financial reporting The Board has decided that the company will voluntarily meet the requirements for internal control over financial reporting according to the Swedish Code of Corporate Governance. ICA will also apply the methods for testing key controls. Initial documentation for processes and key controls as well as evaluations were completed in 2006, and the internal routine will take effect in 2007. Approval of financial reports The financial reports included in this annual report were approved by the Audit Committee on February 16 and by the Board of Directors on February 19, 2007. Ownership structure Royal Ahold owns 60 percent and Hakon Invest AB (publ) 40 percent of the shares in ICA AB. Through a shareholder agreement, neither party has control of the company and the two share equal voting power in the Board and at the Annual General Meeting. 62 annual report Important events after conclusion of the financial year In February 2007 ICA decided to simplify the Group’s organizational structure. Four Group functions have been reduced to three, at the same time that the subsidiaries now have clearer responsibility for local customer offerings and coordination in certain areas at the Group level. The changes are also being implemented to facilitate future cost cuts. In connection with the new organizational structure, the composition of ICA’s Group Management will change as well. In January ICA Eiendom AS sold a real estate portfolio mainly comprised of retail properties to ERIV. The sales price amounted to NOK 516 million with a capital gain of approximately NOK 100 million that will positively affect ICA’s operating income in the first quarter of 2007. Trond Kongrød was appointed the new President and COO of ICA Norge in January. He was most recently format director for the Norwegian ICA formats. In January ICA Norge launched “Take off 2007,” a program designed to boost business in a number of areas and create Norway’s best stores. ICA Norge will strengthen its store network by opening new stores and modernizing existing stores. This is being done at the same time that the product range is being broadened, greater focus is placed on prices and further efforts are devoted to health products. ICA Eiendom AS has sold a property in Norway to Klaveness Eiendom AS for NOK 330 million. The capital gain of approximately NOK 90 million affects ICA’s operating income in 2007. ICA’s ownership changes in Netto were approved by the Swedish Competition Authority on February 5, 2007 and finalized on February 15, which means that ICA subsequently owns 5 percent of Netto. Proposed appropriation of earnings The following funds are at the disposal of the Annual General Meeting (SEK): Retained earnings Net income for the year Total 7,194,463,033 657,348,438 7,851,811,471 The Board of Directors and the President propose that the earnings be distributed as follows: To the shareholders, a dividend of 958,000,000 Carried forward 6,893,811,471 Total 7, 851, 811,471 The proposed dividend conforms to the agreement between the shareholders, which states that the annual dividend will amount to at least 40 percent of net income for the year. The Group’s equity/assets ratio following the dividend is 26.1 percent. 2006 2005 2, 3 67,395 66,096 4 –57,640 –56,933 9,755 9,163 Gross profit Selling expenses 4 –4,521 –4,573 Administrative expenses 4 –3,658 –2,869 Other operating revenue Share of associated companies’ net income Operating income 7 805 303 14 –84 –84 2, 5, 6, 8, 9 2,297 1,940 Financial income Financial expenses Net financial items 10 Income before tax Tax 11 Income after tax before result from discontinued operations Result from discontinued operations 17 NET INCOME FOR THE YEAR 107 103 –358 –376 –251 –273 2,046 1,667 –12 –147 2,034 1,520 367 –2 2,401 1,518 2,393 1,531 8 –13 parent company Cost of sales Note the group Net sales director’s report (SEK million) audit report Consolidated Income Statement Attributable to: Parent Company’s shareholders Minority interest Consolidated Income Statement 2006, SEK million $7/$-2$2 1$5$-4$ .Y]^YP]KVO] "! >OVVSXQObZOX]O] ,NWSXS]^\K^S`OObZOX]O] ! # ,]]YMSK^ONMYWZKXSO] # Consolidated Income Statement 2005, SEK million $7/$-2$2 9O^]KVO] !"$ :^RO\YZO\K^SXQ\O`OX_O # =O]P\NS]MYX^´NYZO\K^SYX] !" 1SXKXMSKVSXMYWO " 1$5$-4$ 9O^]KVO] !!$! .Y]^YP]KVO] !$ :^RO\YZO\K^SXQ\O`OX_O >OVVSXQObZOX]O] " 1SXKXMSKVSXMYWO ,NWSXS]^\K^S`OObZOX]O] #!$ ,]]YMSK^ONMYWZKXSO] # 1SXKXMSKVObZOX]O] # =O]P\NS]MYX^´NYZO\K^SYX] ?Kb 1SXKXMSKVObZOX]O] "! ?Kb " ?Y^KV\O`OX_O ?Y^KVObZOX]O] -CRGLAMKCDMPRFCWC?P !#!" ¯!!" ?Y^KV\O`OX_O ?Y^KVObZOX]O] -CRGLAMKCDMPRFCWC?P !! ¯!$# Grafik Bonanza annual report 63 Consolidated Balance Sheet Note Dec. 31 2006 2005-12-31 Intangible fixed assets 12 3,447 1,914 Tangible fixed assets 13 (SEK million) audit report ASSETS parent company Fixed assets Buildings and land 8,148 6,944 Investment properties 997 1,541 Leasehold improvements 564 552 2,833 2,336 Equipment the group Construction in progress Financial fixed assets 1,068 12,441 23 Shares in associated companies and joint ventures 14 63 687 Receivables from related parties 21 320 583 Other financial fixed assets ICA Banken’s receivables director’s report 690 13,232 16 Long-term receivables Deferred tax assets 11 Total fixed assets Current assets 23 Inventory 15 108 138 2,810 2,558 658 948 3,959 4,914 181 49 20,819 19,318 3,550 3,228 2,554 2,931 Current receivables Accounts receivable Tax assets 215 1,553 ICA Banken’s receivables 16 1,679 Receivables from related parties 21 10 26 18 113 Prepaid expenses and accrued income 1,849 1,753 Liquid assets 3,749 2,920 1,146 674 Total current assets 14,687 13,413 TOTAL ASSETS 35,506 32,731 Other receivables Assets held for sale 64 132 annual report 17 (SEK million) Dec. 31 2006 Note 2005-12-31 Shareholders’ equity audit report Shareholders’ equity, provisions and liabilities 500 12,557 354 273 Retained earnings –3,208 –4,978 Shareholders’ equity related to Parent Company’s shareholders 10,203 8,352 Minority interest Total shareholders’ equity 13 19 10,216 8,371 783 Long-term liabilities 23 Provisions for pensions 19 760 Deferred tax liability 11 648 519 3,366 5,068 Liabilities to credit institutions Other provisions 104 105 Other liabilities 2,764 2,430 Total long-term liabilities 7,642 8,905 Current liabilities the group Reserves 500 12,557 director’s report Other paid-in capital parent company 18 Share capital 23 Liabilities to credit institutions Accounts payable 941 368 5,690 4,914 Deposits, ICA Banken 16 6,394 5,930 Liabilities to related parties 21 20 32 Tax liabilities Other liabilities 6 91 2,452 2,054 Provisions 72 43 2,073 2,023 Total current liabilities 17,648 15,455 TOTAL SHAREHOLDERS’ EQUITY AND LIABILITIES 35,506 32,731 Accrued expenses and deferred income Consolidated Balance Sheet 2006-12-31, SEK million 22$32 Consolidated Balance Sheet 2005-12-31, SEK million 2' 1$'.+#$12¨$04(38 +( !(+(3($2 >RK\ORYVNO\]´O[_S^c ! 4X^KXQSLVOPSbONK]]O^] " 22$32 2' 1$'.+#$12¨$04(38 +( !(+(3($2 >RK\ORYVNO\]´O[_S^c #" 4X^KXQSLVOPSbONK]]O^] $ ?KXQSLVOPSbONK]]O^] 7YXQ^O\WVSKLSVS^SO] "! ?KXQSLVOPSbONK]]O^] 7YXQ^O\WVSKLSVS^SO] #$ 1SXKXMSKVPSbONK]]O^] ._\\OX^VSKLSVS^SO] "!# 1SXKXMSKVPSbONK]]O^] $! ._\\OX^VSKLSVS^SO] 4X`OX^Y\c 4X`OX^Y\c # =OMOS`KLVO] ! =OMOS`KLVO] ! $ ,`KSVKLVOPY\]KVOK]]O^] ! ,`KSVKLVOPY\]KVOK]]O^] !" 7S[_SNK]]O^] "$ 7S[_SNK]]O^] $ ?Y^KV ?Y^KV ?Y^KV ?Y^KV Graphics Bonanza annual report 65 Changes in Consolidated Shareholders’ Equity audit report Shareholders’ equity related to Parent Company’s shareholders (SEK million) Opening balance, January 1, 2005 Share capital Other paid -in capital Reserves Retained earnings Total 500 12,557 –104 –5,892 7,061 –10 –10 –5,902 7,051 Change in accounting principle parent company Opening balance, shareholders’ equity, after change in principle 500 12,557 –104 The year’s change in translation reserve 395 395 The year’s change in hedging reserve –18 –18 Acquisition of minority Net income for the year Total change in net worth excluding transactions with company’s owners 500 12,557 273 the group Dividend 7,094 –10 33 7,084 395 –18 –1 –1 1,531 1,531 –13 1,518 –4,371 8,959 19 8,978 –607 –607 –607 500 12,557 273 –4,978 8,352 19 8,371 Opening balance, January 1, 2006 500 12,557 273 –4,978 8,352 19 8,371 –13 –13 –4,991 8,339 Opening balance, shareholders’ equity, after change in principle director’s report 33 Closing balance, December 31, 2005 Change in accounting principle 500 12,557 The year’s change in translation reserve The year’s change in hedging reserve The year’s change in revaluation reserve 273 500 12,557 annual report 500 12,557 8,358 38 38 38 498 498 498 354 Dividend Closing balance, December 31, 2006 19 –455 Net income for the year Total change in net worth excluding transactions with company’s owners –13 –455 Acquisition of minority 66 Minority Total shareinterest holders’ equity 354 –455 –14 –14 2,393 2,393 8 2,401 –2,598 10,813 13 10,826 –610 –610 –3,208 10,203 13 10,216 –610 Consolidated Statement of Cash Flows (SEK million) 2006 Note 24 2005 2,046 1,667 679 1,368 Adjustments for non-cash items Income tax paid Cash flow from operating activities before change in working capital –220 –348 2,505 2,687 parent company Income after financial items audit report Operating activities Inventory (increase - / decrease +) –165 105 Loan portfolio ICA Banken (increase + / decrease -) –378 –1,084 –146 –250 Short-term receivables (increase - / decrease +) Short-term liabilities (increase + / decrease -) 1,228 881 Cash flow from operating activities 3,044 2,339 –2,423 –2,547 the group Changes in working capital Proceeds from sale of fixed assets 2,196 489 –131 –162 465 575 Proceeds from borrowings Repayment of borrowings Purchase of operations Note 25 –1,420 – Proceeds from sale of operations 924 523 Investment in financial fixed assets –29 –110 Proceeds from sale of financial fixed assets 130 83 24 –76 Investment in associated companies Divestment of associated companies –125 149 Cash flow from investing activities –389 –1,076 director’s report Investing activities Purchase of fixed assets Financing activities Change in minority share in equity Repayment of borrowings –13 0 –2,046 –5,933 797 5,130 Proceeds from borrowings Dividend paid Cash flow from financing activities –610 –607 –1,872 –1,410 Cash flow of the year Liquid assets at beginning of year Exchange rate differences 783 –147 2,920 3,198 2006 Liquid assets at end of year 46 –131 3,749 2,920 2005 Consolidated Statement of Cash Flows, SEK million 2006 – From the income statement +2,505 2005 + – + +2,687 Inventory –165 +105 Short-term receivables, incl. loan portfolio ICA Banken –524 –1,334 Short-term liabilities +1,228 +881 Cash flow from operating activities +3,044 +2,339 Sale of fixed assets +3,125 +1,244 Investment in fixed assets –3,514 –2,320 Long-term liabilities –1,262 –803 Dividend paid –610 –607 Cash flow of the year +783 –147 Grafik Bonanza annual report 67 Supplementary information, the Group audit report Note 1 Accounting principles parent company These consolidated accounts are prepared in accordance with the International Financial Reporting Standards (IFRS) as adopted by the EU Commission and the interpretations of the International Financial Reporting Interpretation Committee (IFRIC). The company also follows the Swedish Accounting Standards Board’s recommendation RR 30:05 Supplementary accounting rules for groups, which specifies additional disclosure requirements in accordance with the Annual Accounts Act. The following standards and interpretations had been published but not yet entered into force at the time this annual report was approved: IFRS 7 Financial instruments: Disclosures and amendments to IAS 1 Presentation of Financial Statements IFRIC 7 Applying the Restatement Approach under IAS 29 Financial Reporting in Hyperinflationary Economies the group IFRIC 8 Scope of IFRS 2 IFRIC 9 Reassessment of Embedded Derivatives IFRIC 10 Interim Financial Reporting and Impairment director’s report IFRS 7 does not necessitate any changes in the recognition and valuation of financial instruments, although disclosure requirements have changed compared with IAS 32 and IAS 30. IFRS 7 changes the disclosure requirements in IAS 1. IFRS 7 will be applied in 2007 in accordance with the standard. IFRS 7 is expected to have little effect on the financial reports when it is applied. None of the pronouncements that have been issued have an effect on the financial reports. Accounting principles applied Changes in accounting principles According to an amendment to IAS 39 published in August 2005, financial guarantees are initially recognized at fair value, subsequent to which they are recognized at the higher of the amount according to IAS 37 Provisions, Contingent Liabilities and Contingent Assets and the amount according to IAS 39. The new principle has applied since January 1, 2006, in accordance with IAS 39. The effect on shareholders’ equity as of January 1, 2006 is SEK –13 million. The annual fee that ICA Banken charges for its bank cards was previously recognized as revenue when the customer was charged. According to the amended principle, the annual fee is divided evenly over the course of the year. Although the previous principle has in many cases been a practice for banks, ICA believes that the amended accounting principle better shows how card revenues were earned. The amended principle affects the Group’s shareholders’ equity by SEK –10 million as of January 1, 2005. ICA Banken’s net interest income is now recognized in net sales together with its net commission income. Net interest income had previously been recognized as other operating income. Net interest income amounts to SEK 278 million (215). The comparative year is restated. Basis of accounting The consolidated accounts are based on historical acquisition costs, with the exception of financial derivatives and certain financial assets, which are recognized at fair value. The Parent Company’s functional currency is Swedish kronor, which is also the reporting currency for the Parent Company and the Group. Consequently, the financial reports are presented in Swedish kronor. Non-current assets and disposal groups held for sale are recognized at the lower of their previous carrying amount and fair value after deducting selling expenses. The preparation of the financial statements in conformity with IFRS requires that management make use of judgments, estimates and assumptions that affect the application of the accounting principles and the carrying amounts in the income statement and the balance sheet. Estimates and assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making the judgments about carrying amounts of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates and judgments. 68 annual report Consolidated accounts The consolidated accounts comprise the Parent Company, ICA AB, and its subsidiaries. A subsidiary is included in the consolidated accounts as of the date the Parent Company secures a controlling influence over the company and is no longer included as of the date the Parent Company’s controlling influence over the company ceases. The minority interest initially consists of the minority’s share of the fair value of the net assets and is recognized in shareholders’ equity separately from the Parent Company’s equity. The income or loss from the minority interest is recognized in the income statement separately from the Parent Company’s results as a portion of results for the period. The purchase accounting method is applied to the acquisition of subsidiaries. The acquisition cost of an acquisition consists of the fair value on the acquisition day of the assets and new and contingent liabilities plus direct purchase costs. Acquired identifiable assets, liabilities and obligations are recognized at fair value. The difference between acquisition cost and fair value is recognized as goodwill. If the acquisition cost is less than the fair value of acquired identifiable assets, liabilities and contingent liabilities, the difference is recognized directly through profit or loss. In incremental acquisitions, each transaction is treated individually. Goodwill is determined for each acquisition based on fair value on the transaction date and the compensation paid for the acquisition. Changes in the fair value of shares that had already been owned are recognized as a revaluation in shareholders’ equity. For all units included in the consolidated accounts, uniform accounting principles are applied. This also applies to companies reported according to the equity method. All intra-Group transactions are eliminated. Investments in associated companies Holdings in associated companies are reported according to the equity method. An associated company is a unit in which the Group has a significant but not controlling influence. Application of the equity method means that investments in associated companies are recognized in the balance sheet at cost plus any changes in the Group’s share of the associated company’s net assets less any impairments and dividends. The income statement reflects the Group’s share of associated companies’ income after tax. The difference between the acquisition cost of the acquired shares and the fair value of the Group’s share of the identifiable assets and liabilities in the associate is accounted as goodwill (excess value) or in case of a negative difference is recognized directly through profit or loss. The Group’s investments in associated companies comprise goodwill, which is dealt with in accordance with the accounting principles for goodwill described below. Impairment testing is conducted on reported shares in associated companies when there are indications of diminished value. In transactions between Group companies and associated companies, the portion of unrealized gains corresponding to the Group’s share of the associated company is eliminated. Unrealized losses are eliminated correspondingly as long as there is no indication of impairment. Investments in joint ventures A joint venture is a contractual arrangement whereby two or more parties undertake an economic activity subject to joint control. ICA reports joint ventures according to the equity method. In transactions between Group companies and joint ventures, the portion of unrealized gains corresponding to the Group’s share of the jointly controlled company is eliminated. Unrealized losses are eliminated correspondingly as long as there is no indication of impairment. Transactions in foreign currency Transactions in foreign currency are translated to the functional currency at the exchange rate on the transaction day. Monetary assets and liabilities expressed in foreign currency are translated to the functional currency at the exchange rate on the closing day. Exchange rate differences are recognized through profit or loss. Non-monetary assets and liabilities are recognized at historical acquisition costs translated at the exchange rate on the transaction day. All Group companies with a functional currency other than the reporting current are restated as follows: Assets and liabilities including goodwill and consolidated surpluses and deficits are translated from the foreign operations’ functional currency to the Group’s reporting currency, Swedish kronor, at the closing day exchange rate. Revenue Revenue is recognized to the extent it is likely that the economic benefits will be accrued by the Group and the revenue can be reliably estimated. Revenue from retail sales is recognized when the customer pays at the store. Wholesale revenue is recognized upon delivery of the goods. Sales of alcoholic beverages are recognized exclusive of selective purchase taxes. Revenue from franchise sales is recognized upon delivery for goods and other franchise revenue. Rental revenue is recognized in the period to which it relates. Revenue from the sale of services includes royalties, franchise fees and revenue from various forms of consulting services. The revenue is recognized through profit or loss as it is earned. Dividends are recognized through profit or loss when the right to receive payment has been determined. Revenue from property sales is normally recognized on the closing day unless the risks and benefits were transferred to the buyer on an earlier day. The determination whether the risks and benefits were transferred to the buyer takes into consideration what the parties have agreed to regarding the risks and benefits and any arrangement as to the further management of the property. Sale and leaseback In cases where a property has been sold and then leased back, an overall assessment is made of who controls the significant risks and benefits associated with the property and whether the Group has retained a controlling interest in the property. A controlling interest exists, for example, if a leaseback property is leased to an independent ICA retailer. If the assessment shows that the significant risks and benefits as a whole remain in the Group, revenue from the sale is not recognized on the transaction day, but rather when these risks and benefits are later transferred to the buyer. If the Group has retained a controlling interest, no revenue is recognized until this interest ceases. If the risks and benefits are retained by the Group, or the Group retains an interest in the property, the Group continues to recognize the property in the balance sheet as if no sale had taken place, and it is still depreciated based on its estimated useful life. The proceeds received from the sale are treated as a loan and recognized as a liability. Leasing fees are split between interest expenses and amortization of the liability. Goodwill and trademarks Goodwill represents the portion of the acquisition cost exceeding the fair value of the acquired share of the subsidiary’s net assets on the acquisition day. Net assets refer to the difference between identifiable assets, liabilities and contingent liabilities in an acquired subsidiary, associated company or joint venture. In accordance with IFRS 3, it is assumed that the goodwill has an indefinite useful life. Intangible assets with an indefinite economic life are not amortized. Goodwill is recognized at acquisition cost less any accumulated impairment. The goodwill arising from business acquisitions is attributed at the time of the acquisition to the cash-generating units that benefit from the acquisition. Trademarks have an indefinite useful life. Impairment testing is conducted annually or when there is an indication of diminished value. Other intangible assets Other intangible assets are recognized in the balance sheet at acquisition cost less accumulated amortization and impairment losses. Depreciation is booked on a straight-line basis over the estimated economic life of the assets. Tangible fixed assets Tangible fixed assets are recognized at acquisition cost less accumulated depreciation and any impairment. Acquisition cost includes the acquisition price and direct expenses. The cost of tangible fixed assets is depreciated to estimated residual value. Depreciation is booked on a straight-line basis over the estimated economic life of the assets. audit report Non-current assets held for sale Assets are classified as non-current assets held for sale if they are available for immediate sale, a decision has been made to sell them and it is likely that a sale will be made within 12 months. Non-current assets held for sale are valued when the reclassification is made, in accordance with IFRS 5, at the lower of book value and estimated sales value less selling expenses. Discontinued operations are part of a company that has either been disposed of or is classified as held for sale and: parent company When foreign operations are divested, the cumulative exchange rate differences are recognized through profit or loss together with the gain or loss on the sale. represents a separate line of business or geographical area of operations, the group exchange rate differences that arise through translation are recognized All directly in shareholders’ equity as a translation reserve. Investment properties Properties used by the Group or leased to ICA retailers are reported as operating properties. Other properties, which are leased to third parties, are reported as investment properties. Investment properties are recognized at acquisition cost less accumulated depreciation and any impairment. Depreciation is booked on a straight-line basis over the estimated economic life of the assets to estimated residual value. Residual value and economic lives are reassessed at the close of each year and adjusted when necessary. part of a coordinated plan to dispose of separate line of business or geois graphical area of operations or a subsidiary acquired exclusively with a view to resale. is director’s report Revenue and expenses in foreign operations are translated to Swedish kronor at the average exchange rate for the period. The classification as discontinued operations is made upon a sale or an earlier date when the operations meet the criteria to be classified as held for sale. As long as a non-current asset is classified as held for sale, there is no depreciation. Depreciation and amortization Depreciation and amortization are calculated on the acquisition cost of the assets. Depreciation and amortization schedules are based on estimated economic lives. An asset’s residual value and economic life is estimated annually. Buildings 20 – 40 years Investment properties 20 – 40 years Leasehold improvements 6 – 20 years Store equipment and trucks 7 – 10 years IT systems Other equipment 3 – 5 years 3 – 10 years Impairment The carrying amount of tangible fixed assets is tested for impairment when events or other circumstances indicate that the carrying amount cannot be recovered. In the test, the carrying amount is compared with the higher of the asset’s fair value less selling expenses and the value in use. Value in use consists of the present value of the future net cash flow the asset generates. If a single asset does not generate a cash flow independent of other assets, cash flow is calculated for the group of assets, i.e., a cash-generating unit. The value in use calculation of future net cash flows uses a discounting factor before tax that reflects the market’s current estimate of the time value of money and the risks associated with the asset. If the carrying amount exceeds the higher of the asset’s net realizable value and value in use, the asset is written down to the higher of its net realizable value and value in use. Goodwill, assets with an indefinite economic life and intangible assets that are not yet taken in use are tested annually for impairment. Testing for impairment can take place more often when events or other circumstances indicate a decrease in value during the year. Impairment losses are recognized through profit or loss if the recoverable amount is lower than the asset’s book value. Impairment losses can be reversed if the assumptions used in the calculation that led to the original impairment have changed. Impairment reversal is limited to the depreciated amount that would have been recognized had the original impairment not occurred. Reversal of impairment is recognized through profit or loss. Impairment of goodwill is not reversed. annual report 69 parent company audit report Inventory Inventory is valued at the lower of acquisition cost and net realizable value. Acquisition cost is determined using the first-in, first-out (FIFO) method. Acquisition cost consists of all purchase costs after deducting supplier allowances related to products in stock. Net realizable value corresponds to the estimated sales price under normal conditions less estimated costs to finish the product and the costs required to make the sale. ICA receives supplier allowances in form of discounts and other types of payments that effectively reduce the company’s purchase cost from suppliers or costs for sales-promoting activities performed by ICA to the benefit of the supplier. the group Financial instruments A financial asset or financial liability is recognized in the balance sheet when the company becomes party to the instrument’s contractual conditions. A financial asset is removed from the balance sheet when the rights in the agreement are realized, expire or the company loses control over them. A financial liability is removed from the balance sheet when the obligation in the agreement is fulfilled or otherwise relieved. For spot purchases and spot sales of financial assets, settlement date accounting is applied. Financial instruments are recognized at amortized cost or fair value depending on the initial categorization according to IAS 39. director’s report Calculation of fair value of financial instruments The fair value of derivatives is determined using the official market quotes on the balance sheet day. If such quotes are unavailable, generally accepted methods are used such as discounting of future cash flows to listed market interest rates for each maturity. Translation to Swedish kronor is made at the quoted rate on the balance sheet day. All derivatives are recognized at fair value in the balance sheet and are included in other short-term receivables or other short-term or long-term liabilities depending on maturity. For derivatives not reported as hedges and those included in a fair value hedge, changes in value are recognized through profit or loss. For derivatives that meet the requirements for cash flow hedges, changes in value are recognized in equity until the hedged item is recognized through profit or loss. The Group applies hedging accounting for interest risk. The amount in the hedging reserve is recognized through profit or loss as the derivative’s value declines toward zero. Amortized cost Amortized cost is calculated with the help of the effective interest method, which means that any premiums and discounts as well as directly attributable expenses and revenue are accrued over the maturity of the contract with the help of estimated effective interest rate. The effective interest rate is the rate that produces the instrument’s acquisition cost as a result of the present value calculation of future cash flows. Netting of financial assets and liabilities Financial assets and liabilities are offset and recognized net in the balance sheet when there is a legal right of set-off and when the intent is to settle the items with a net amount or to realize the asset and settle the liability at the same time. Interest Interest income is recognized as it is earned. Interest income is calculated on the basis of the underlying asset’s yield according to the effective interest rate. Loan expenses and interest are recognized in profit or loss in the period to which they are attributable. Interest expenses associated with new construction or major renovations or additions are capitalized as part of the production cost of the fixed asset. Other long-term receivables Other long-term receivables mainly consist of loans recognized at amortized cost. If the expected holding period is more than one year, they are considered long-term receivables, and if it is less they are considered other receivables. These receivables are categorized in accordance with IAS 39 as “Loans and receivables.” Assets in this category are carried at amortized cost. Short-term receivables Accounts receivable and other receivables are categorized as “Loans and receivables,” which means that they are recognized at amortized cost. Accounts 70 annual report receivable with short anticipated maturities, usually due for payment after 10-45 days, are initially reported at the invoiced amount without discounting according to the amortized cost method. An estimation of impaired loans is made when it is no longer likely that the full amount will be obtained. Interest-bearing receivables Interest-bearing receivables mainly consist of ICA Banken’s lending in the form of unsecured credits and card credits to customers. The amount outstanding is carried at amortized cost on the payment date and subsequently after taking into account established and anticipated credit losses. Loans are recognized in the balance sheet after deducting anticipated credit losses. Liquid assets Liquid assets comprise cash, bank balances and other short-term investments with an original maturity of no more than three months as well as bank overdraft facilities. In the balance sheet, overdraft facilities are recognized as borrowings among current liabilities. Cash and bank balances are recognized at nominal amounts and other short-term investments at their fair value with changes in value recognized through profit or loss. Liabilities to credit institutions, other liabilities and borrowings ICA Banken Liabilities to credit institutions, deposits in ICA Banken and other liabilities are carried at amortized cost. Any gain or loss that arises when the loan is repaid is recognized through profit or loss. Long-term liabilities have been anticipated maturity of more than one year, while short-term liabilities have a maturity of less than one year. Accounts payable Accounts payable are categorized as “Other liabilities,” which means they are recognized at amortized cost. The anticipated maturity of accounts payable is short, due to which the liability is recognized at nominal amount without discounting. Provisions Provisions are recognized in the balance sheet when the Group has a legal or informal obligation resulting from an event that has occurred and it is likely that an outflow of resources associated with the economic benefits will be required to fulfill the obligation and the amount can be reliably estimated. If the effect of the time value of the future payment is considered significant, the value of the provision is determined by estimating the present value of the expected future cash flow with a discounting factor (before tax) that reflects the market’s current valuation of the time value. The gradual increase in the allocated amount necessitated by the present value calculation is recognized as in interest expense through profit or loss. Provisions are tested at the close of each year. Provisions for restructuring are recognized when the Group has established a detailed, formal restructuring plan and the restructuring has either begun or been publicly announced. A provision for contract losses is recognized when the benefits the Group expects to receive from a contract are lower than the unavoidable costs to fulfill the contract’s obligations. Pensions and other post-employment benefits The Group has both defined-contribution and defined-benefit pension plans. In the latter, the company bears the risk for the benefits as agreed to. In a defined-contribution plan, the company does not have any obligation beyond paying the contractual fees to the plan. Fees for defined-contribution plans are recognized as a cost through profit or loss as the right is earned. The Group’s obligation with respect to defined-benefit pension plans is calculated separately for each plan annually. The calculation is an estimate of the present value of future entitlements that employees have earned through service to the company. The fair value of plan assets is deducted from the present value of the pension obligation. The calculation is based on a number of assumptions. The discount rate is the rate on the closing day for government bonds with a maturity corresponding to that of the obligation. The calculation is performed by a qualified actuary using the so-called projected unit credit method. Actuarial gains and losses arise either as a result of a difference between an assumption and the actual outcome or because an assumption has changed. For actuarial gains and losses arising after the transition date for IFRS, January 1, 2004, the so-called corridor rule is applied. This means that when the cumulative actuarial gain or loss exceeds a limit corresponding to 10 percent ICA as lessor Assets subject to a finance lease are recognized in the balance sheet as a receivable at an amount equal to the net investment in accordance with the lease. Lease payments received are recognized as amortization of the receivable or financial income. This income is allocated based on a pattern reflecting a constant periodic return over the lease term. Assets subject to an operating lease are presented according to the nature of the asset. Lease revenue from operating leases is recognized in income on a straight-line basis over the lease term. Direct costs incurred at the start of the lease are expensed on a straight-line basis over the lease term. Income tax Income taxes consist of current and deferred tax. Income taxes are recognized through profit or loss except when the underlying transaction is recognized directly against shareholders’ equity, while the associated tax is recognized in shareholders’ equity. Current tax is tax that will be paid or received in the current year. This includes adjustments in current tax attributable to previous periods. Deferred tax is recognized in accordance with the balance sheet method, which is based on temporary differences between the recognized and taxable values of assets and liabilities. The following temporary differences are not taken into account: temporary differences that arise in the first-time reporting of goodwill, the first-time reporting of assets and liabilities from a transaction other than a business acquisition and which, at the time of the transaction, affects neither the recognized nor taxable gain or loss, and temporary differences attributable to shares in subsidiaries, associated companies and joint ventures not expected to be reversed in the foreseeable future. The valuation of deferred tax is based on how the carrying amounts of assets and liabilities are expected to be realized or settled. Deferred tax is calculated applying the tax laws and tax rates in effect or essentially in effect on the closing day. Deferred tax assets are recognized for all deductible temporary differences and unutilized tax loss carryforwards to the extent it is likely that future taxable gains will be available. The carrying amounts for deferred tax assets are tested on each closing day and reduced to the extent it is no longer likely that they can be utilized. audit report parent company ICA as lessee Leasing fees for operating leases are recognized through profit or loss and divided on a straight-line basis over the life of the lease. Significant finance leases are recognized as fixed assets and liabilities in the balance sheet, while in the income statement the cost is recognized among operating expenses and interest. Sale of loan portfolio and ending of store financing by ICA In November ICA signed a cooperation agreement with Nordea on store financing. At the same time Nordea took over the Swedish portfolio of operating loans to ICA retailers. In accordance with the agreement, ICA will compensate Nordea for future credit losses. The sale is part of ICA’s focus on its core business. As of December 31, 2006 outstanding operating loans amount to SEK 230 million (410) and the maximum compensation from ICA for credit losses amounts to SEK 22 million (39). According to IAS 39, an asset shall continue to be recognized in the balance sheet if the majority of the risks associated with the asset are retained by the seller. As ICA essentially retains the risk of future credit losses after the sale, the loans continue to be recognized in the balance sheet. The nominal value of the loan portfolio is included in other long-term loans and the selling proceeds received as other financing. the group Leasing Leases are classified in the Group as either operating or finance. In a finance lease, essentially all economic risks and benefits associated with ownership are transferred from the lessor to the lessee. All other leases are operating. Sale and leasebacks Each year ICA AB builds a number of stores in attractive locations. At the same time it sells older properties, which are leased back by ICA AB and sublet to the ICA retailer on identical leasing terms. ICA has determined that in such sale and leaseback arrangements the significant risks and benefits are retained within the Group. The combined transaction is therefore treated as a financing and as such, the properties continue to be recognized in the consolidated balance sheet and depreciation continues over their estimated useful life. The proceeds received are accounted as a long-term liability, while the lease fee is split between interest expenses and amortization of the liability. Consolidation according to IFRS In accordance with IAS 27, ICA AB consolidates companies in which it exercises a controlling influence. All store companies in which ICA has more than 50 percent of the votes have been consolidated. ICA has analyzed other store companies to determine whether it exercises a controlling influence even if ICA owns less than 50 percent of the votes. In accordance with IAS 27 and SIC 12, one indication that ICA could be considered to exercise a controlling influence over a store company is if ICA has retained a majority of the risks and economic benefits. Before selling the loan portfolio, as described above, ICA was the principal financial backer for around 100 stores and therefore retained certain risks related to these store companies. This relationship ceased, however, when the loan portfolio was sold to Nordea. Based on a review of agreements and financial information, it has been determined that ICA retailers and franchisees exercise a controlling influence over each store company. Consequently, ICA AB has not consolidated these store companies. director’s report of the greater of the present value of the commitment and the fair value of plan assets, the net gain or loss is recognized over the employees’ expected remaining working lives. When there is a difference between how the pension cost is determined in a legal entity and the Group, a provision or receivable is recognized for the special employer’s contribution based on this difference. No present value calculation is made for the provision or receivable. Impairment of fixed assets The determination whether a fixed asset has been impaired or not requires an assessment of its recoverable value. Recoverable value is the higher of the asset’s value in use and fair value less selling expenses. The calculation of value in use requires an assessment of future cash flows and discount rates. A change in assumptions regarding, among other things, future cash flows and discount rates could change the carrying amount of fixed assets. Pensions The calculation of defined-benefit pensions requires assumptions with regard to future payroll and interest rates. Because of the long maturity of the pensions in these plans, the uncertainty of these assumptions is high and may necessitate corrections in the future that affect future liabilities and expenses. Segment reporting A segment is a distinguishable component of the Group that provides goods and services (operating area) within a particular economic environment (geographical area) and that is subject to the risks and returns that differ from other segments. For ICA, business areas are considered its primary segments and countries its secondary segments. Damages and provisions ICA AB and its subsidiaries are involved in a number of disputes related to the Group’s operations. These disputes have a built-in uncertainty. The Board of Directors’ assessments of the outcome of these disputes are based on assessments made by external and internal attorneys. If there is thought to be more than a 50 percent likelihood that ICA will lose, a provision has been allocated accordingly. Important assumptions and estimates The consolidated accounts are based on various assumptions and estimates made by the Board of Directors. These assumptions affect the carrying amounts of assets and liabilities, of income and expenses, and of pledged assets and contingent liabilities. Estimates may deviate from future results. The assumptions and estimates that the Board of Directors feels are most important and where there is the greatest risk of future changes in the values of assets and liabilities are as follows. Supplier allowances There are a number of different types of contracts governing supplier allowances. To calculate allowances, certain types of contracts require assumptions about future sales and purchasing volumes. If these assumptions change, it could lead to a different calculation of the allowances. annual report 71 audit report Credit losses ICA Banken ICA Banken’s credit losses consist of allocations for anticipated and established credit losses. If the financial situation of ICA Banken’s customers changes, it could affect the level of credit losses. Taxes One of the duties of the Swedish tax authority is to review the company’s operations to determine whether it has managed its taxes according to current law. If the tax authority were to determine that the company has not done so, it could lead to a different tax expense. Note 2 Segment reporting parent company The Group’s operations are divided into the following business areas: ICA Sverige, ICA Norge, ICA Baltic and ICA Banken. ICA Sverige, ICA Norge and ICA Baltic relate to retail operations in each respective geographical region. ICA Banken conducts banking operations. ICA Meny is reported as a discontinued operation. See also Note 17. ICA Baltic operated as joint venture in 2005 and 2006, but as of December 18, 2006 is a wholly owned subsidiary. All internal transactions are based on market prices ICA Sverige ICA Banken 2006 2005 2006 2005 2006 2005 External net sales 47,927 46,325 18,359 19,036 0 15 458 316 Internal net sales 374 427 2 3 – – – – 8 1 5 24 –12 –8 – – 2,557 1,607 114 534 –12 42 11 –82 Assets 14,187 13,532 9,252 10,754 5,182 1,020 7,365 6,660 Liabilities incl. provisions 12,094 12,114 5,346 6,589 4,538 800 6,733 6,047 1,260 1,064 1,003 1,221 – – 7 15 379 412 614 587 – – 71 69 – Operating income the group ICA Baltic 2005 Share of associated companies’ net profit director’s report ICA Norge 2006 Investments in fixed assets Depreciation 1 22 68 95 – – – Other non-cash items –536 71 –175 21 12 – – – Average number of employees 4,752 4,917 4,043 4,052 – – 174 154 Impairment losses Corporate External net sales 2006 2005 651 404 Eliminations 2006 Discontinued operations (ICA Meny) Total 2006 2005 2006 2005 2006 2005 67,395 66,096 4,383 5,775 71,778 71,871 –84 –84 2,335 1,951 Internal net sales 463 443 0 0 Share of associated companies’ net profit –85 –101 –84 –84 –373 –161 2,297 1,940 38 11 Assets 19,180 19,023 –19,660 –19,485 35,506 31,504 – 1,227 35,506 32,731 Liabilities incl. provisions 10,194 11,186 –13,615 –13,549 25,290 23,187 – 1,173 25,290 24,360 Investments in fixed assets 101 182 2,371 2,482 52 65 2,423 2,547 Depreciation 115 80 1,179 1,148 17 25 1,196 1,173 – 4 69 121 – – 69 121 –2 32 –701 124 – – –701 124 2,041 1,417 11,010 10,540 688 1,016 11,698 11,556 Operating income Impairment losses Other non-cash items Average number of employees –839 2005 Total continuing operations, ICA Group Continuing operations Net sales –873 Discontinued operations Operating income Net sales Total Operating income Net sales Operating income Country 2006 2005 2006 2005 2006 2005 2006 2005 2006 2005 2006 2005 Sweden 49,036 47,045 2,206 1,404 3,044 4,294 26 10 52,080 51,339 2,232 1,414 Norway 18,359 19,036 91 534 1,339 1,481 12 1 19,698 20,517 103 535 Denmark 2 2 Estonia Latvia 15 15 Lithuania Total 72 annual report 67,395 66,096 2,297 1,940 4,383 5,775 38 11 71,778 71,871 2,335 1,951 Salaries and other remuneration to Board, President and EVP Investments in fixed assets Assets Country 2006 2005 2006 2005 Sweden 22,616 20,990 1,357 1,299 Norway 9,771 11,716 1,014 1,248 24 25 – – 860 – – – Latvia 1,177 – – – Lithuania 1,059 – – – 35,506 32,731 2,371 2,547 Denmark Estonia Total 2006 2005 Salaries and similar remuneration 52 41 Cost of pensions and similar remuneration 18 11 Of the salaries and other remuneration, SEK 12 million (8) relates to bonuses. Gender distribution of Board of Directors and Management 2006 2005 39 40 audit report According to balance sheet: Board of Directors Men Women 8 9 47 49 Men 68 57 Women 29 23 Total 97 80 Total parent company Note 2 Cont. 2006 2005 Wholesale sales 43,427 41,377 Retail sales 18,803 18,424 1,648 1,623 Rental revenue Net interest income and commissions ICA Banken Other services for ICA retailers and franchisees Net sales 459 316 3,058 4,356 67,395 66,096 Net interest income and commissions in ICA Banken are recognized as of 2006 as net sales. In the annual report for 2005, net interest income for ICA Banken was included on the line other operating revenue. Benefits to Senior Executives No fees were paid to the Board members appointed by the Annual General Meeting. Employee representatives received a fee of SEK 4,000 per meeting, to which Board members received background material, with decision points on the agenda, prior to the meetings. The salary paid to the company’s President amounted to SEK 11 million (9) during the year, including a bonus of SEK 5 million (4). The employment contract of the President of the Parent Company stipulates a 12-month term and severance pay for two years if terminated by the company. If the President resigns, the term of notice is six months. The President is entitled to receive pension benefits from age 60. The company covers the obligation by annually paying pension premiums to insurance companies corresponding to 35 percent of the President’s salary. The Group does not have other post-employment obligations to the President. director’s report Note 3 Net sales by revenue source the group Management Note 4 Expenses by type of expense Cost of sales 2006 2005 51,275 51,107 Personnel expenses 5,877 5,514 Administrative expenses 1,703 1,486 Cost of premises 2,164 2,084 Depreciation/amortization 1,248 1,270 Other expenses 3,552 2,914 Total expenses 65,819 64,375 Note 6 Audit expenses 2006 2005 12 15 Audit fees Deloitte Other audit firms Total 2 2 14 17 5 1 Consulting fees Deloitte Note 5 Personnel expenses, pensions, etc. Average number of employees The number of employees is calculated on the basis of the Group’s measure of normal working hours (1,800 hours). 20061 Women Men Sweden 2,659 4,401 Norway 2,344 Total, Group 5,003 1 Note 7 Other operating revenue 2006 2005 Profit shares and share dividends 148 128 6,867 Capital gains 657 175 2,367 4,689 Total 805 303 6,853 11,556 20051 Total Women Men 7,060 2,381 4,486 2,294 4,638 2,322 6,695 11,698 4,703 Total Figures include the discontinued operations of ICA Meny. annual report 73 Note 8 Leases Note 9 Exchange rate differences in operating income Finance leases audit report Receivables related to finance leases with ICA as lessor. Maturity date within 1 year Maturity date later than within 1 year but within 5 years parent company Maturity date later than 5 years Minimum leasing fees Present value of minimum leasing fees 2006 2005 2006 2005 97 80 92 76 204 372 169 302 7 13 5 9 308 465 266 387 Less: Unearned interest –42 –78 Present value of minimum leasing fees 266 387 the group director’s report Total –1 –25 2006 2005 311 Interest income 107 78 76 Market valuation of financial derivatives – 18 Exchange rate differences – 7 107 103 2005 The year’s leasing expense 2,200 2,202 Of which minimum leasing fees 2,088 2,183 112 19 Of which variable fees The year’s leasing revenue from sublet assets –1,146 –1,096 Future contractual minimum leasing fees: Maturity date within 1 year 2,317 2,466 Financial income Financial expenses Interest expenses –338 –376 Market valuation of financial derivatives –6 – Exchange rate differences –14 – –358 –376 Current tax 2006 2005 Current tax on net income for the year –266 –172 Deferred tax on temporary differences 254 25 Deferred tax on temporary differences –12 –147 Financial expenses Note 11 Taxes Reconciliation between current tax rate and effective tax Current tax rate, % 28.0 28.0 Tax-exempt income –29.4 –21.5 Result from associated companies’ net income 1.1 1.4 Other non-deductible expenses and tax-exempt income 0.9 1.0 Effective tax rate 0.6 8.9 2006 2005 –79 61 Between 1-5 years 7,143 6,166 Later than 5 years 6,127 8,439 Reported deferred tax assets and tax liabilities 15,587 17,071 Fixed assets Total Future minimum leasing fees for contracts on sublet assets 4,502 7,586 ICA as lessor The Group leases out buildings and equipment. Rents are fixed, although variable rents based on revenues do occur. Leasing fees are contracted over an average lease period of 10 years. Rents change in accordance with index clauses in the agreements. Contractual leasing expenses under existing agreements fall due for payment as follows: Future contractual minimum leasing fees: 2006 2005 36 17 241 205 Later than 5 years 222 210 Total 499 432 Variable fees included in results 495 477 annual report – –22 92 2006 Between 1-5 years –24 174 Operating leases ICA as lessee The Group leases buildings and equipment. Lease fees are agreed to over an average period of 10 years. Rents change in accordance with index clauses in the agreements. Contractual leasing expenses under existing agreements fall due for payment as follows: Maturity date within 1 year 0 –22 Financial income ICA enters into finance leases on store equipment. The average lease period is seven years. Interest is variable with an average rate of 3.95 persent (3.65). Variable fees included in income for the period amount to SEK 6 million (4). The non-guaranteed carrying amount of assets under finance leases as of December 31, 2006 is estimated at SEK 0 million (0). The fair value of receivables with respect to finance leases as of December 31, 2006 are estimated at SEK 266 million (387), based on the estimated present value of anticipated cash flows at current market interest rates, i.e., the present value rate. 74 Cost of sales 2005 0 Note 10 Net financial items Receivables are recognized in the following items: Other current receivables 2006 Net sales Administrative expenses Total Long-term receivables Purchases of goods and services in foreign currency have produced exchange rate differences on the following levels of operating income. Inventory 6 3 Provisions –66 79 Tax loss carryforwards Untaxed reserves Financial derivatives Total deferred tax assets (+) deferred tax liabilities (-), net 96 41 –413 –644 –11 –10 –467 –470 As reported in balance sheet: Deferred tax assets Deferred tax liabilities 181 49 –648 –519 The Group has no unreported deferred tax liabilities or tax assets on temporary differences. Capitalized tax assets from tax loss carryforwards are likely to be offset against future profits, since taxable surpluses have been generated historically and taxable surpluses are very likely to arise in the future. Note 11 Cont. Business acquisition/divestment Balance, Dec. 31, 2005 27 61 48 –14 Inventory 2 1 3 Provisions 88 –9 79 67 –26 41 –720 76 –644 Tax loss carryforwards Untaxed reserves Financial derivatives 0 –3 –7 –515 25 –7 27 –470 Balance, Jan. 1, 2006 Recognized through profit or loss Recognized through shareholders’ equity Business acquisition/divestment Balance, Dec. 31, 2006 –250 –79 Total Fixed assets –10 61 110 Inventory 3 3 6 Provisions 79 –145 –66 Tax loss carryforwards Untaxed reserves 41 55 96 –644 231 –413 Financial derivatives Total –10 0 –1 –470 254 –1 parent company Fixed assets Recognized through shareholders’ equity the group Recognized through profit or loss –11 –250 director’s report Balance, Jan. 1, 2005 audit report Change in deferred tax in temporary differences an tax loss carryforwards –467 Tax assets are denoted by (+) and tax liabilities by (-) in the table above. Note 12 Intangible fixed assets Accumulated acquisition cost Opening balance, Jan. 1, 2005 Purchases Sales/disposals Exchange rate difference Closing balance, accumulated acquisition cost, Dec. 31, 2005 Goodwill Trademarks IT systems Other 1,665 – 412 203 67 – 74 21 –195 – –12 –23 68 – 1 – 1,605 – 475 201 Trademarks IT systems Other 0 – – – Impairment losses for the year –15 – – – Closing balance, accumulated impairment losses, Dec. 31, 2005 –15 – – – Opening balance, Jan. 1, 2006 –15 – – – – – – 0 –15 – – 0 Accumulated impairment losses Goodwill Opening balance, Jan. 1, 2005 Impairment losses for the year Opening balance, Jan. 1, 2006 1,605 – 475 201 Purchases 998 673 75 99 Sales/disposals –37 – –25 –29 Exchange rate difference –52 –1 –2 –2 2,514 672 523 269 Goodwill Trademarks IT systems Other –176 –40 –95 –42 – 1 Closing balance, accumulated acquisition cost, Dec. 31, 2006 Accumulated amortization Opening balance, Jan. 1, 2005 Amortization for the year Exchange rate difference Closing balance, accumulated impairment losses, Dec. 31, 2006 Net carrying amount As of Dec. 31, 2005 1,590 – 204 120 As of Dec. 31, 2006 2,499 672 143 133 Amortization of intangible fixed assets is included in the following income statement items. Selling expenses 2006 2005 –55 –137 Administrative expenses –109 – –164 –137 Closing balance, accumulated amortization, Dec. 31, 2005 –271 –81 Total Opening balance, Jan. 1, 2006 –271 –81 Impairment losses for intangible fixed assets are included in the following income statement items. Amortization for the year –109 –55 Closing balance, accumulated amortization, Dec. 31, 2006 –380 –136 2006 2005 Selling expenses – 15 Total – 15 annual report 75 Note 12 Cont. parent company audit report Useful life of intangible assets Trademarks refer to what was acquired in connection with the acquisition of Rimi Baltic AB. The useful life is indefinite and impairment testing is conducted annually or when there is an indication of diminished value. IT systems relate to capitalized development expenditures for IT systems. The useful life is calculated for each system and amounts to between three and five years. Amortization is booked on a straight-line basis over the useful life of the assets. The remaining amortization schedule for IT systems is approximately 2 years. Other intangible assets consist of tenancy rights and other intangible surplus values in connection with the acquisition of store operations. Amortization is booked over the estimated useful life of the assets. Acquisition cost, opening balance Purchases the group Dec. 31, 2006 Dec. 31, 2005 ICA Norge 1,501 1,556 ICA Baltic 998 – ICA Meny Total – 34 2,499 1,590 director’s report Goodwill is distributed among cash-generating units. Goodwill impairment tests are conducted annually and when there is an indication of impairment loss. The recoverable amount for a cash-generating unit is determined based on calculations of value in use. The calculations are based on the estimated future cash flow in budgets and forecasts for the upcoming three years. Cash flows beyond this period are extrapolated based on inflation, which in no case exceeds 3 percent. The need for working capital is expected to remain at the same level as in year 3. The discount rate is 7.1 percent before tax. ICA has elected not to allocate goodwill to a level lower than segments, but for impairment testing groups of cash-generating units are analyzed as well. Other impairment testing For intangible assets other than goodwill, a recoverable amount is determined when there is an indication that the asset has decreased in value. During the year no circumstances have occurred that would motivate impairment testing. 2006 2005 Buildings and land Acquisition cost, opening balance 8,741 Purchases 8,882 1,642 129 Sales/disposals –30 –,1,056 Reclassifications 138 632 –140 154 10,351 8,741 Exchange rate difference Accumulated acquisition cost, closing balance Depreciation, opening balance Sales/disposals Reclassifications Impairment losses for the year Depreciation for the year Exchange rate difference Accumulated depreciation, closing balance Residual value according to plan, closing balance –1,797 –1,933 0 405 –173 – –9 –38 –224 –218 0 –13 –2,203 –1,797 8,148 6,944 Land 76 480 476 Buildings 2,590 2,551 Total 3,070 3,027 annual report 2,667 59 –327 –228 Reclassifications –547 –660 Exchange rate difference –105 149 Accumulated acquisition cost, closing balance 1,164 1,987 Depreciation, opening balance –446 –580 312 203 Sales/disposals Depreciation for the year Exchange rate difference –8 –16 –40 –53 15 – Accumulated depreciation, closing balance –167 –446 Residual value according to plan, closing balance 997 1,541 Tax assessment value of Swedish properties Land 12 12 Buildings 23 25 Total 35 37 An internal valuation of all investment properties shows that their fair value exceeds book value by SEK 286 million (322). The following amounts have been recognized through profit or loss for investment properties: Rental income Direct costs for properties that generated rental income Direct costs for properties that did not generate rental income 2006 2005 140 186 21 26 0 0 2006 2005 Acquisition cost, opening balance 861 565 Purchases 222 193 Sales/disposals –67 –69 Reclassifications –32 149 Exchange rate difference –28 23 Accumulated acquisition cost, closing balance 956 861 –309 –222 Depreciation, opening balance Sales/disposals Reclassifications Impairment losses for the year Depreciation for the year Exchange rate difference Accumulated depreciation, closing balance Residual value according to plan, closing balance 19 – – –8 – –10 –99 –67 –3 –2 –392 –309 564 552 Equipment 2006 2005 Acquisition cost, opening balance 6,602 6,987 Purchases 1,239 849 98 –121 –185 –1,253 Reclassifications Sales/disposals Tax assessment value of Swedish properties 1,987 Sales/disposals Leasehold improvements Note 13 Tangible fixed assets 2005 156 Impairment losses for the year Impairment testing of goodwill In the consolidated balance sheet, goodwill is distributed among the Group’s cash-generating units identified by segment as follows: 2006 Investment properties 140 6,602 –4,266 –4,404 128 888 Sales/disposals Impairment losses for the year Depreciation for the year –6 –36 –669 –699 Exchange rate difference Accumulated depreciation, closing balance Residual value according to plan, closing balance 4 –15 –4,809 –4,266 2,833 2,336 Construction in progress Opening balance 1,068 713 Expenses capitalized during the year 1,130 1,175 Reallocations during the year –755 –838 Reclassifications –717 –7 2006 2005 – –1 Revenue 5,622 4,785 Expenses –5,719 –4,882 –98 –97 1,355 1,387 Impairment loss for the year Exchange rate difference –36 26 Closing balance 690 1,068 Expenses capitalized during the year include SEK 32 million (20) in capitalized interest based on an interest rate of 2.9 percent (2.3). Impairment losses for tangible fixed assets are included in the following income statement items: Income Fixed assets Current assets Total assets 821 680 2,176 2,067 675 2006 2005 –23 –25 Shareholders’ equity 661 Selling expenses – –72 Long-term liabilities 713 727 Administrative expenses – –4 Current liabilities 802 665 –23 –101 2,176 2,067 2006 2005 49 166 0 3 Cost of sales Total Shareholders’ equity and liabilities audit report Depreciation, opening balance –112 7,642 parent company Accumulated acquisition cost, closing balance the group Exchange rate difference changed from that of a subsidiary to a joint venture with a 50% interest for ICA. Operations were financed jointly by the two owners and with external loans. Both owners provided equal guarantees for the operations. On December 18, 2006 ICA AB acquired the remaining 50% of Rimi Baltic AB from Kesko Livs Ab, and Rimi Baltic has since been a wholly owned subsidiary of the ICA Group. In the income statement Rimi Baltic AB is recognized as a joint venture for the full-year 2006, but in the balance sheet Rimi Baltic AB is consolidated as of December 31, 2006. ICA AB and Dansk Supermarket each own 50% of Netto Marknad AB, which operates the Netto discount concept in Sweden. Both companies have contributed a share of the capital. Furthermore, the owners finance operations with loans. ICA has not provided any guarantees for the company. In December 2006 an agreement was reached by the owners whereby ICA reduced its interest to 5%. The transaction was approved by competition authorities on February 5, 2007 and finalized on February 15, 2007. As part of the agreement, ICA is taking over 21 stores in the Mälardal area, which will be converted to ICA stores or shut down. The following table summarizes ICA’s share of the revenue, expenses, assets and liabilities of its joint ventures. The table includes income statement and balance sheet information for Rimi Baltic and Netto for both 2005 and 2006. Since Rimi Baltic was recognized as a joint venture until December 31, 2006, this provides a fair picture of the income statement and balance sheet for both years. director’s report Note 13 Cont. Associated companies Note 14 Shares in joint ventures, associated companies and subsidiaries Carrying amount, associated companies Joint ventures Carrying amount, joint ventures Acquisition cost, opening balance 2006 2005 Carrying amount, opening balance 657 31 New share issues and shareholders’ contribution 125 76 Group change –613 639 Share of profit –98 –109 Exchange rate difference –25 20 Disposals – – 46 657 0 0 Share of shareholders’ equity 46 657 Total 46 657 Carrying amount, closing balance Goodwill and other consolidated surplus values Shares in joint ventures, interest % Netto Marknad, ICA & DSG AB Rimi Baltic AB Purchases Undistributed share of associated companies’ net income Disposals 13 19 –44 –149 Exchange rate difference –1 10 Accumulated acquisition cost, closing balance 17 49 Impairment losses, opening balance –19 –19 Impairment losses disposed companies +19 Write downs for the year – – Accumulated impairment losses, closing balance 0 –19 Residual value according to plan, closing balance 17 30 Dec. 31, 2006 Dec. 31, 2005 50 50 100 50 In 2005 ICA AB and Kesko Livs Ab formed a jointly owned food retail business in the Baltic countries. ICA’s food retail operations in the Baltic region thereby annual report 77 Note 14 Cont. Note 16 ICA Banken audit report Shares in associated companies The following table summarizes the most significant holdings of shares in associated companies: parent company Ownership, % Profit share Dec. 31, 2006 Dec. 31, 2005 Dec. 31, 2006 Dec. 31, 2005 HB Luntmakaren 50 50 0 0 HB Näringshuset – 50 7 1 Berg Senteret AS – 49 – 7 23 KS Oti-Senteret AS – – – 34 34 0 2 Kremmergården ANS – – – –8 Rensvik Sentrum AS – 50 0 –6 7 6 14 25 Myra Senter AS Other associated companies director’s report the group Total ICA Banken’s lending to private persons matures as follows: 2006 No longer than 3 months Longer than 3 months but no longer than 1 year Longer than 1 year but no longer than 5 years 2005 1,237 913, 442 640 2,131 2,558 The ownership percentages above refer to votes, which in every case is the identical to the share of capital. Longer than 5 years Shares in subsidiaries Holdings in subsidiaries directly and indirectly owned by ICA AB. The list is limited to operating companies ICA Banken has as a principle to classify a receivable as impaired when payments of interest or principal are overdue by more than 60 days. Impaired loans, net, amounted to 1.19 percent (1.09) of lending. The provision ratio is a reserve for credit losses in relation to total impaired loans. The provision ratio for impaired loans amounted to 62 percent (59). Ownership, % Dec. 31, 2006 Dec. 31, 2005 Total lending 679 – 4,489 4,111 Direct holdings Reg. office ICA AS Oslo 100 100 ICA Baltic AB Stockholm 100 100 ICA Banken AB Stockholm 100 100 ICA Danmark A/S Copenhagen 100 100 Result from discontinued operations 2006 2005 ICA Detalj AB Stockholm 100 100 Net sales 4,383 5,775 ICA Fastigheter AB Stockholm 100 100 Cost of sales –4,063 –5,472 ICA International Services BV Zaandam, Holland 100 100 Selling expenses –204 –197 ICA Reinsurance S.A Luxembourg 99 99 –78 –95 ICA Ahold Trading AB Stockholm 100 100 Financial items –11 –14 Income before tax 27 –3 Tax –9 1 Result after tax but before result from disposal 18 –2 Indirect holdings Note 17 Non-current assets held for sale and discontinued operations Administrative expenses ETOS AB Nacka 100 100 ICA Norge AS Oslo, Norway 100 100 ICA Sverige AB Stockholm 100 100 Result from disposal of discontinued operations before tax ICA Eiendom Norge AS Oslo, Norway 100 100 ICA Fastigheter Sverige AB Västerås 100 100 Tax attributable to result from disposal of discontinued operations ICA Sourcing and Services BV Zaandam, Holland 100 100 Result from disposal of discontinued operations after tax 349 Rimi Baltic AB Stockholm 100 100 Result from discontinued operations, net after tax 367 In addition to the companies listed above, the ICA Group comprises 216 operating and dormant companies. A complete list of all Group companies can be obtained from ICA’s corporate communications department. Note 15 Inventory Inventory of goods for resale Deduction for obsolescence in inventory Inventory 78 ICA Banken conducts banking operations, including card operations as well as savings and lending. Lending consists of customer loans (loans without security) and second mortgages. In addition, the bank offers mortgages through SBAB. Since ICA Banken’s lending is almost exclusively to a large number of private persons, there is no concentration of credit risks. Savings and lending carry variable interest rates with the exception of a small portion of lending with a fixed 3-month rate. This means that the total interest risk is marginal. The bank’s surplus liquidity is invested in short-term government securities and other low-risk investments. The bank carries very small amounts in foreign currency, due to which its currency risk is also marginal. The fair value of financial assets and liabilities corresponds to their carrying amount. annual report 2006 2005 3,598 3,258 –48 –30 3,550 3,228 349 0 –2 In September 2006 the holding in ICA Meny was sold. ICA Meny is a supplier to restaurants, the foodservice sector and convenience stores. ICA Meny constituted a separate line of business and is recognized as a discontinued operation as of June 2006. At the time Meny was classified as a discontinued operation, no gain or loss arose in connection with its valuation at fair value less selling expenses. In 2006 ICA Meny reported cash flow from operating activities of SEK 14 million (47), with cash flow from investing activities of SEK -15 million (-46) and cash flow from investing activities of SEK 0 million (0). Accounts receivable 819 Other receivables 57 Liquid assets 0 Provisions –102 Accounts payable –399 Other liabilities –797 Disposed assets and liabilities, net 57 Assets held for sale: 2006 2005 Tangible fixed assets 1,146 674 A process is under way in the Group to ensure an efficient capital structure. As an element in this process, the Group is selling buildings and land that in certain cases are leased back. Fixed assets held for sale relate to buildings and land in Norway and Sweden that in certain cases are sold and in other cases are sold and leased back through operating leases. Impairment losses of SEK 46 million (45) were reported during the year when these assets were classified as held for sale. Note 18 Shareholders’ equity audit report 335 Hedging reserve The hedging reserve comprises the effective share of the cumulative net change in the fair value of a cash flow hedging instrument attributable to hedging transactions that have not yet occurred. parent company 144 Inventory Revaluation reserve The revaluation reserve comprises changes in value attributable to tangible and intangible fixed assets. In incremental acquisitions, the revaluation of the previously owned interest in the assets is recognized in the revaluation reserve. Retained earnings including net income for the year Retained earnings including net income for the year include earnings in the Parent Company and its subsidiaries and associated companies. Earlier provisions to the statutory reserve, excluding transferred share premium reserves, are included in this shareholders’ equity item. the group 2006 Tangible fixed assets Reserves Translation reserve The translation reserve comprises all exchange rate differences that arise through the translation of financial reports from foreign operations that have prepared their reports in a currency other than one in which the Group’s financial reports are presented. The Parent Company’s and Group’s reports are presented in Swedish kronor. Dividend Shareholders received a total dividend of SEK 610 million (607), or SEK 122 (121) per share. The Board of Directors has proposed a total dividend of SEK 958 million, or SEK 192 per share. The dividend proposal will be presented to the Annual General Meeting in May 2007 for resolution. director’s report The effect on individual assets and liabilities in the group attributable to the disposal is as follows: For a summary of shareholders’ equity, refer to the report, “Changes in shareholders’ equity.” Note 19 Pensions Specification of the shareholders’ equity item reserves 2006 2005 Translation reserve Translation reserve, opening balance 334 –61 Translation differences for the year –455 395 Translation reserve, closing balance –121 334 –61 –43 Hedging reserve Hedging reserve, opening balance Change in hedging reserve Hedging reserve, closing balance 38 –18 –23 –61 Revaluation reserve Revaluation reserve, opening balance – – Change in revaluation reserve 498 – Revaluation reserve, closing balance 498 – 2006 2005 273 –104 –455 395 38 –18 Total reserves Reserves, opening balance Changes in reserves for the year Translation reserve Hedging reserve Revaluation reserve 498 – Reserves, closing balance 354 273 Practically all employees in Sweden receive pension benefits in accordance with collective agreements. Salaried employees receive defined-benefit pensions according to the ITP plan. Pension obligations are secured through provisions in the balance sheet and insurance premiums. Unionized employees receive defined-contribution pensions according to the STP plan through AMF pension. All employees in Norway are covered by occupational pension agreements. Although defined-benefit pensions are used, the majority of employees in Norway receive defined-contribution pensions. The defined-benefit plans are secured through both the payment of fees to insurance companies and provisions in the balance sheet. In addition to occupational pensions, unionized employees have the opportunity to retire at age 62. This is secured in part through the payment of fees and in part through provisions in the balance sheet. There are no healthcare costs in the Group’s plans that significantly affect the reported obligation for defined-benefit plans. Commitments for retirement pensions and family pensions for white-collar employees in Sweden are secured by insurance through Alecta. In accordance with a pronouncement from the Swedish Accounting Standards Board’s Emerging Issues Task Force, URA 42, this a defined-benefit plan covering multiple employers. For the fiscal year the company did not have access to information that would make it possible to recognize it as a defined-benefit plan. The ITP pension plan secured through insurance from Alecta is therefore recognized as a defined-contribution plan. Annual pension premiums covered by Alecta amount to SEK 31 million (32). Alecta’s surplus can be divided between policy-holders and/or insureds. As of September 30, 2006 Alecta’s surplus in the consolidation level was 141 percent (128 percent as of December 31, 2005), based on a fair value calculation of Alecta’s assets as a percentage of insurance obligations calculated using Alecta’s actuarial assumptions, which does not agree with IFRS 19. As of December 31, 2006 the share capital consists of 5,000,000 shares (5,000,000) with a nominal value of SEK 100. Other paid-in capital Relates to shareholders’ equity contributed by the owners. The principal contribution from the owners took place in connection with the implementation of ICA’s new structure in 2000. annual report 79 Note 19 Cont. audit report Cost of defined-benefit pensions 2005 57 65 Interest expense 38 48 Assumed rate of return on plan assets –3 –4 Reported actuarial gains (-) losses (+) 10 6 102 115 Pension cost for defined-benefit pensions parent company 2006 Cost of vested benefits during the period Pension cost for defined-contribution pensions 119 95 Total pension costs 221 210 Of the total pension cost, SEK 154 million (138) is included in the cost of sales and SEK 67 million (72) in administrative expenses. The assumed return on plan assets is based on long-term expectations regarding the return for each asset class. This return is based on an inflation assumption and historical data on returns for various asset classes. The assumed return for each asset class, together with the mix of assets expected to be held long-term, produces a total assumed return on plan assets. Important actuarial assumptions (%) 2006 2005 Discount rate 4.0 4.0 Inflation 1.5 1.5 Rate of salary increase 3.0 3.0 Assumed return on plan assets 5.5 5.5 Amounts for current year and comparative year Present value defined-benefit obligations the group Carrying amount in balance sheet director’s report 2005 2004 –1,108 –966 68 72 76 –1,021 –1,036 –890 2006 2005 Present value of funded obligations 134 84 Fair value of plan assets –68 –72 Experience-based adjustments for obligations –68 66 12 Experience-based adjustments for plan assets 13 Present value of unfunded obligations 955 1,024 Unrecognized actuarial losses (-) gains (+) –261 –253 Carrying amount 760 783 The amount is recognized in its entirety on the provisions for pensions line in the balance sheet. Change in pension obligations 2006 2005 Opening balance, present value pension obligations 1,108 969 Deficit (-) surplus (+) In accordance with the transitional rules for IAS 19 Employee Benefits, comparative information is not provided for all items in the table above. Note 20 Pledged assets and contingent liabilities Pledged assets Chattel mortgages Cost of vested benefits during the period 57 65 Real estate mortgages Interest expense 38 48 Restricted cash 63 93 Total –28 –32 Actuarial gains (-) losses (+) Pension disbursements Changes in exchange rates Effects of disposals and business acquisitions Closing balance, present value pension obligations Change in plan assets Opening balance, plan assets Assumed return on plan assets Actuarial gains (+) losses (-) –6 – –143 –35 1,089 1,108 2006 2005 72 76 3 5 13 – –28 –31 Contributions 31 44 Changes in exchange rates –4 – Effects of disposals and business acquisitions –19 –22 Closing balance, plan assets 68 72 Actual return on plan assets 16 5 Pension disbursements from plan assets Plan assets distributed by asset class 2006 2005 Bonds and other interest-bearing securities 40 50 Equities 18 14 Real estate 8 5 Other assets 2 3 68 72 Total plan assets 80 Plan assets 2006 –1,089 annual report 2006 2005 – – 585 360 5 5 590 365 Guarantees for subsidiaries – – Liability associated with partnerships 1 1 Guarantees and contingent liabilities 173 900 Total 174 901 Contingent liabilities In connection with an extensive reorganization that took effect in January 1990, shareholders in the three regional companies ICA Eol AB, ICA Essve AB and ICA Hakon AB were offered the opportunity to tender their shares in the regional companies in exchange for shares in ICA AB (publ) or cash. ICA AB (publ) subsequently called for a compulsory redemption and obtained preferential possession of the regional companies. A protracted arbitration process relating to the three cases concluded in June 1997, when ICA’s claim regarding the redemption amount gained full approval. However, the administrators chose to appeal the arbitration ruling to the district court, which in April 2004 came down on the side of the arbitration ruling. The administrators appealed to the court of appeal, which in 2006 affirmed the district court’s judgment. The administrators have petitioned the Supreme Court. ICA has recognized a liability in accordance with the court of appeal’s ruling. If the final ruling falls in favor of the administrators, the company will have to pay approximately SEK 150 million more than it has recognized as a liability. The company and its legal advisers are of the opinion that there is no reason to recognize a liability exceeding the court of appeal’s ruling. Owners Royal Ahold 52 25 8 7 Hakon Invest AB (publ) 20 87 3 9 RIMI Baltic AB – – – – Netto Marknad AB 1 – 293 3 Associated companies 1 8 26 1 74 120 330 20 Sales Purchases Receivables to related from related from related parties parties parties Liabilities to related parties Joint ventures: Total 2005 Owners Royal Ahold 4 20 23 12 Hakon Invest AB (publ) 1 45 1 19 Joint ventures: RIMI Baltic AB 15 – 255 – Netto Marknad AB 0 – 288 – Associated companies – – 42 1 20 65 609 32 Total The ICA Group has had daily transactions with the board members who are ICA retailers. This is a natural part of their role as ICA retailers. All transactions were made on market terms and refer to the sale of goods, consulting services and rent for premises. The management of the ICA Group and the Board of Directors of ICA AB have received the following amounts: 2006 2005 Short-term compensation 52 41 Post-employment compensation 18 11 Total 70 52 audit report Liabilities to related parties parent company 2006 Sales Purchases Receivables to related from related from related parties parties parties Liquidity risk Liquidity risk is defined as the risk that the Group cannot fulfill its short-term payment obligations. ICA’s financial policy states that the liquidity reserve must amount to a level where the reserve can handle the fluctuations that can be expected in day-to-day liquidity within a 12-month period. To ensure this, the Group has bank overdraft facilities and unutilized credit facilities. Its strong cash flow and unutilized loan facilities enabled the Group to meet its liquidity needs without difficulty in 2006. At year-end 2006 borrowings amounted to SEK 5,715 million (6,474) and the liquidity reserve to SEK 7,353 million (5,416). Foreign currency risk Foreign currency risk is defined as the risk that changes in exchange rates will affect cash flow. The primary foreign currency risk in the ICA Group is the transaction exposure that arises due to the import of goods paid in foreign currency. The risk norm in the financial policy is that 100% of the outstanding transaction exposure will be hedged. This exposure is hedged for the next 3-6 months. Currency hedges are arranged on the order date. For non-foods, the currency hedge is based on projected volumes. According to the financial policy, borrowings in foreign currency are hedged. The foreign currency risk that arises because the Group has invested in foreign subsidiaries is not actively hedged in the financial market. the group Transactions between ICA AB and subsidiaries affiliated with the company have been eliminated in the consolidated accounts and are not indicated in this note. Transactions between the Group and other related parties are indicated below. ICA has signed a number of commercial agreements with its owners, joint venture partners and associated companies. The scope of these transactions is indicated in the tables below policy states that the Group will tie up its interest rates for 18 months with a mandate to deviate from this norm by +/- 6 months. Interest rate swaps are used to adjust interest rate exposure. Credit risk Credit risk is defined as the risk that a counterparty in a financial transaction cannot fulfill its obligations according to a contract and that any security does not cover the company’s claim. The banks and financial institutions that the Group works with must have a creditworthiness corresponding to at least “A” from Standard & Poor’s or “A2” from Moody’s Investor Service. For commercial counterparties with which the company has a large exposure, individual assessments are made. The maximum credit exposure corresponds to the book value of financial assets. The credit risk that arises through ICA Banken’s lending to the public is managed by performing credit checks on all loan applicants. director’s report Note 21 Related-party transactions Note 23 Financial instruments Interest rate risks Following is a summary of the Group’s interest-bearing assets and liabilities together with their effective interest rates. Long-term financial liabilities include the effect of interest rate swaps that convert the liability to a fixed interest rate. 2006 2005 Effective interest Total SEK rate, % million In total, this group has been granted loans and credits from ICA Banken of SEK 1 million (0). Effective interest Total SEK rate, % million Financial assets Note 22 Principles of financial risk management The Group has a central function for financial management whose primary purpose is to ensure that the Group has secured financing through loans and lines of credit, to handle cash management and to actively manage and control financial exposure in line with the Group’s financial policy. The financial instruments managed by the finance department consist of bank credits, short- and long-term loans, short-term investments and derivatives. The Group also has other financial instruments such as accounts receivable and payable, which are directly tied to the ICA Group’s operations. ICA’s principal risk exposure relates to interest rates, liquidity, foreign currencies and credits. Interest rate risk Interest rate risk is defined as the risk that changes in market interest rates will affect cash flow or the fair value of financial assets and liabilities. The financial Long-term interest-bearing 6.6 3,558 5.7 3,600 Short-term interest-bearing 2.4 5,353 1.4 4,643 Financial liabilities Long-term interest-bearing 4.3 6,993 4.0 8,386 Short-term interest-bearing 1.6 8,570 1.3 7,388 Foreign currency risks One hundred percent of the Group’s major foreign currency exposures from operations-related transactions is hedged with forward exchange contracts. As a result, there are no significant exposures in foreign currencies as of December 31, 2006 over and above the Group’s functional currencies (SEK and NOK). Fair value of financial assets and liabilities The Group’s interest-bearing assets and liabilities, excluding derivatives, carry a fixed interest rate of up to 3 months, which means that their carrying amount essentially corresponds to their fair value. annual report 81 The net assets of the acquired companies on their acquisition dates were as follows: audit report Note 23 Cont. The fair value of financial instruments classified as financial assets held for sale is as follows: 2006 Financial derivatives Interest rate swaps parent company Forward exchange contracts 2005 Asset Liability Asset Liability 28 – 13 38 8 17 10 0 Short-term investments in ICA Banken have a short maturity, which means that their fair value corresponds to their carrying amount. Rimi Baltic Carrying amount before acquisition Value according to acquisition analysis for acquired 50% 1,470 1,026 Tangible fixed assets Intangible fixed assets 629 194 Inventory 576 288 Accounts receivable and other receivables 483 243 Liquid assets 346 173 –849 –468 Accounts payable and other current liabilities –1,403 –698 Net identifiable assets and liabilities 1,252 Long-term liabilities the group Note 24 Statement of cash flows Adjustments for non-cash items 2006 2005 Depreciation/amortization 1,196 1,175 69 119 Impairment losses Undistributed earnings from associated companies director’s report Interest received Interest paid Capitol gains/losses Provisions Sale and leaseback effects Total non-cash items 85 90 –90 –104 205 392 –613 –175 5 16 –178 –145 679 1,368 Values in the statement of cash flows for 2005 include discontinued operations. For a disclosure of cash flows for discontinued operations, see the Note 17 Non-current assets held for sale and discontinued operations. Interest paid is recognized under financing activities and interest received under investing activities. Adjustments for this are made in the item Adjustments for non-cash items. Group goodwill Purchase price paid1 On December 18 the Group acquired the remaining 50% of Rimi Baltic AB from Kesko Livs AB. In the income statement Rimi Baltic AB is recognized as a joint venture for the full-year 2006, but in the balance sheet Rimi Baltic AB is consolidated as of December 31, 2006. Rimi Baltic is engaged food retail operations through 205 stores in Estonia, Latvia and Lithuania. The purchase price was SEK 1,756 million. The contribution to consolidated income after tax for 2006 for the acquired 50 percent was SEK –12 million. During the year the Group acquired two store operations in Sweden. The operations were acquired from ICA retailers, who managed them under the ICA agreement, which stipulates how valuations are made in connection with such sales. The acquired stores will be sold to new ICA retailers. The Group will only own and run the stores for a short period. The total purchase price for the store operations was SEK 12 million. The contribution to consolidated income after tax for 2006 was SEK 2 million. If all store acquisitions had taken place as of January 1, 2006, consolidated net sales would have increased by SEK 9,073 million and income after tax would have decreased by SEK –8 million. 82 annual report 1,756 Cash (acquired) –346 Net cash outlay 1,410 Store operations Value according to acquisition analysis Tangible fixed assets 7 Inventory 5 Accounts receivable and other receivables 11 Liquid assets 2 Long-term liabilities 0 Accounts payable and other current liabilities –13 Net identifiable assets and liabilities 12 Purchase price paid1 12 Cash (acquired) –2 Net cash outlay 10 1 Note 25 Business combinations 758 998 he amount includes fees for legal services of SEK 1 million related to Rimi Baltic and T SEK 0 million related to store operations. Goodwill from the acquisition of Rimi Baltic relates to the value of being represented in a geographical market with strong economic growth and for an established, efficient logistics organization. Note 26 Investment commitments In 2006 the Group entered into agreements to acquire tangible fixed assets for SEK 2,004 million (1,077). Note 27 Other information In 2000 ICA Ahold AB issued an offer to the shareholders in ICA AB (publ) to tender their class B and C shares in the company for SEK 821.31 per share. The offer was accepted by more than 99 percent of the shareholders. The former ICA Ahold AB subsequently called for the compulsory redemption of the outstanding shares and obtained preferential possession of the shares. ICA Ahold AB and ICA AB (publ) were merged in 2002. The purchase of outstanding shares will not impact ICA’s financial position as Ahold, in accordance with the shareholder agreement, finances this through shareholders’ contributions. Parent Company Income Statement 783 480 Cost of sales –411 –199 Gross profit 372 281 –602 –363 –230 –82 1,146 1,057 Administrative expenses 7 Result from shares in Group companies Interest income and similar profit/loss items 12 8 Impairment on associated companies –150 –165 Interest expenses and similar profit/loss items –378 –372 400 446 153 52 553 498 Income after net financial items Appropriations 18 Income before tax Income taxes 8 104 93 657 591 Note Dec. 31, 2006 Dec. 31, 2005 9 42 48 10 173 178 NET INCOME FOR THE YEAR the group Result from financial investments: 3, 4, 5, 6 director’s report Operating income 2005 audit report 2006 2 Net sales parent company Note (SEK million) Parent Company Balance Sheet (SEK million) ASSETS FIXED ASSETS Intangible fixed assets Tangible fixed assets Financial fixed assets 11 Shares in subsidiaries 12 33,842 33,844 Shares in associated companies and joint ventures 13 46 70 Other financial fixed assets 15 4 4 8 6 10 34,113 34,154 Deferred tax assets Total fixed assets Current assets Current receivables Accounts receivable Receivables from Group companies 63 166 2,545 1,915 Receivables from associated companies 81 0 Tax assets 75 129 Other receivables Prepaid expenses and accrued income Cash and bank balances Total current assets TOTAL ASSETS 16 24 19 178 148 0 0 2,966 2,377 37,079 36,531 annual report 83 Parent Company Balance Sheet (SEK million) Note Dec. 31, 2006 Dec. 31, 2005 audit report Shareholders’ equity, provisions and liabilities Shareholders’ equity 17 Restricted equity 500 8,788 8,788 Revaluation reserve 8,532 8,532 7,194 6,604 parent company 500 Statutory reserve Non-restricted equity the group Share capital (5,000,000 shares) Provisions Retained earnings Net income for the year 657 591 25,671 25,015 18 1,466 1,620 19 286 243 Total shareholders’ equity Untaxed reserves Provisions for pensions Provisions for structural costs director’s report Total provisions 10 19 296 262 8,000 8,000 8,000 8,000 Long-term liabilities Liabilities to Group companies 14 Total long-term liabilities Current liabilities Accounts payable Liabilities to Group companies 192 1,171 Liabilities to associated companies 42 – Other liabilities 20 73 Accrued expenses and deferred income 16 Total current liabilities TOTAL SHAREHOLDERS’ EQUITY, PROVISIONS AND LIABILITIES 84 265 1,094 225 198 1,646 1,634 37,079 36,531 Pledged assets 20 5 5 Contingent liabilities 20 9,945 10,160 annual report Changes in Parent Company’s Shareholders’ Equity Net income for the year Total shareholders’ equity 500 8,788 8,532 7,278 –227 24,871 Group contributions received 348 348 Tax on Group contributions –188 –188 Dividend –834 Net income for the year 227 –607 591 591 Closing balance, December 31, 2005 500 8,788 8,532 6,604 591 25,015 Opening balance, January 1, 2006 500 8,788 8,532 6,604 591 25,015 Group contributions received 846 846 Tax on Group contributions –237 –237 Dividend –19 Net income for the year Closing balance, December 31, 2006 500 8,788 8,532 7,194 audit report Retained earnings –591 parent company Opening balance, January 1, 2005 Share capital Revaluation reserve –610 657 657 657 25,671 the group (SEK million) Non-restricted equity Statutory reserve director’s report Restricted equity Parent Company Statement of Cash Flows 2006 2005 Income after net financial items 400 446 Adjustments for non-cash items 649 756 Income tax paid –99 –205 Cash flow from operating activities before change in working capital 950 997 1,008 1,022 (SEK million) Note 21 Operating activities Change in working capital Short-term receivables (increase - / decrease +) Short-term liabilities (increase + / decrease -) –794 –764 Cash flow from operating activities 1,164 1,255 Investing activities –64 –176 Purchase of operations Purchase of tangible fixed assets – –26 Investment in financial fixed assets – –7 Proceeds from sale of financial fixed assets 1 – –125 –75 Investment in associated companies Interest received 12 8 –176 –276 Dividend paid –610 –607 Interest paid –378 –372 Cash flow from financing activities –988 –979 Cash flow for the year 0 0 Liquid assets at beginning of year 0 0 Liquid assets at end of year 0 0 Cash flow from investing activities Financing activities annual report 85 Supplementary Information, Parent Company audit report Note 1 Accounting principles Salaries and other remuneration parent company The Parent Company has prepared its annual report according to the Annual Accounts Act (1995:1554) and the Swedish Accounting Standards Board’s recommendation RR 32:05 Reporting by a legal entity. RR 32:05 means that the Parent Company, in the annual report for the legal entity, will apply all IFRS and pronouncements approved by the EU as far as possible within the framework of the Annual Accounts Act and with consideration to the connection between reporting and taxation. RR 32:05 specifies the exemptions from and supplements to IFRS. As a whole, this results in the following differences between the Group’s and the Parent Company’s accounting principles. the group Subsidiaries, associated companies and joint ventures Shares in subsidiaries, associated companies and joint ventures are reported in the Parent Company according to the purchase method. Reported revenue is limited to dividends received, provided that they are attributable to profits earned after acquisition. Taxes In the Parent Company, untaxed reserves include deferred tax liabilities. In the consolidated accounts, on the other hand, untaxed reserves are divided between deferred tax liabilities and shareholders’ equity. director’s report Leases In the Parent Company, all leases are reported according to the rules for operating leases. Defined-benefit pension plans The Parent Company uses a different basis to calculate defined-benefit pension plans than in IAS 19. The calculations by the Parent Company comply with the Act on Safeguarding Pension Benefits and the Financial Supervisory Authority’s regulations, which are a prerequisite for tax deductibility. The biggest differences compared with IAS 19 are how the discount rate is determined, that the calculation is based on current salary levels and does not take into account future salary increases, and that all actuarial gains and losses are recognized as soon as they arise. Group contributions and shareholders’ contributions for legal entities The Parent Company reports Group contributions and shareholders’ contributions in accordance with the pronouncements of the Swedish Accounting Standards Board’s Emerging Issues Task Force. Shareholders’ contributions are recognized directly against the shareholders’ equity of the recipient and are capitalized in the shares and participations of the contributor, to the extent impairment is not required. Group contributions are reported according to their financial impact. This means that Group contributions paid to minimize the Group’s tax are recognized directly against retained earnings after deducting their tax effect. 2006 Board and President 2005 13 10 Other employees 626 381 Total, Parent Company 639 391 Social security expenses 2006 2005 Social security expenses 357 204 Of which pensions1 121 62 1 Of the pension costs, 6 (2) relates to the Board and President. Absenteeism, Parent Company As % of normal working hours 2006 2005 Sick leave absences Of which longterm sick leave Sick leave absences Of which longterm sick leave Younger than 29 years 1.9 0.3 1.5 0.3 30 – 49 years 2.5 1.1 3.1 1.9 50 years and older 4.3 3.1 4.3 3.1 Total 2.8 1.4 3.1 1.9 Men 1.6 0.7 2.0 1.2 Women 3.7 2.0 4.0 2.5 Gender distribution of Board of Directors and Management 2006 2005 10 10 Board of Directors Men Women – – 10 10 Men 6 6 Women 2 2 Total 8 8 2006 2005 Deloitte 4 3 Total 4 3 Total Management Note 4 Audit expenses Note 2 Intra-Group purchases and sales Audit fees Of the year’s total net sales, 17 percent (16) relates to sales to subsidiaries. No audit fees were paid to accounting firms during the year. Note 3 Personnel expenses, pensions, etc. Average number of employees The number of employees has been calculated on the basis of the Group’s measure of normal working hours (1,800 hours). 2006 2005 811 440 Men 725 472 Total 1,536 912 Women 86 annual report Note 5 Depreciation and amortization Depreciation and amortization of tangible and intangible fixed assets are included in the following income statement. 2006 2005 Administrative expenses 99 77 Total 99 77 2005 –99 2006 2005 Current tax on net income for the year –129 19 15 Deferred tax on temporary differences –4 7 237 188 Tax on Group contributions Restatement of final tax Future contractual minimum lease fees: 0 –3 104 93 7 Maturity date year 2 5 3 Maturity date year 3 2 2 Reconciliation between current tax rate and effective tax Maturity date year 4 0 1 Current tax rate, % 28 28 Maturity date year 5 or later 0 0 Tax-exempt income –58 –60 14 17 Other non-deductible expenses Total 11 Reported tax expense Maturity date year 1 11 13 –19 –19 Fixed assets 3 5 Provisions 3 5 Total 6 10 Effective tax rate Deferred tax assets related to Note 7 Result from financial investments Assets 2006 2005 Results from shares in Group companies Dividends 1,146 1,057 Total 1,146 1,057 10 5 0 2 Other interest income and similar profit/loss items Interest income, Group companies Exchange rate differences Other interest income Total Write-down of associated companies 2 1 12 8 –150 –165 Other interest expenses and similar profit/loss items Interest expenses, subsidiaries Other interest expenses Total Total result from financial investments –365 No deferred tax is recognized directly against shareholders’ equity. The Group has no unrecognized deferred tax liabilities or tax assets on temporary differences. Change in deferred tax in temporary differences and tax loss carryforwards Balance, Jan. 1, 2005 Reported through profit or loss Balance, Dec. 31, 2005 Fixed assets 0 5 5 Provisions 3 2 5 Total 3 7 10 Balance, Jan. 1, 2005 Reported through profit or loss Balance, Dec. 31, 2005 Fixed assets 5 –2 3 Provisions 5 –2 3 10 –4 6 –363 –13 –9 –378 –372 630 528 Write-down of associated companies is included in operating income. director’s report The year’s leasing fees 2006 Current income tax parent company The company leases buildings and equipment. There are no significant rental agreements in the Parent Company. Contractual lease expenses under existing leases fall due for payment as follows: audit report Note 8 Taxes the group Note 6 Operating leases Total (Tax assets are denoted by (+) and tax liabilities by (-) in the table above.) Note 9 Intangible fixed assets Dec. 31, 2006 Dec. 31, 2005 Acquisition cost, opening balance 85 Purchases 24 18 109 85 Accumulated acquisition cost, closing balance 67 Amortization, opening balance –37 –14 Amortization for the year –30 –23 Accumulated amortization, closing balance –67 –37 42 48 Residual value according to plan, closing balance annual report 87 Note 10 Tangible fixed assets Note 11 Financial fixed assets Equipment Dec. 31, 2006 Dec. 31, 2005 Acquisition cost, opening balance audit report Purchases Accumulated acquisition cost, closing balance parent company Depreciation, opening balance Shares in subsidiaries 64 157 Acquisition cost, opening balance – 20 –11 0 593 540 –362 –293 Group change – –15 Sales/disposals 11 0 Depreciation for the year Accumulated acquisition cost, closing balance – 34,357 34,359 –515 –515 Impairment losses for the year – – Accumulated impairment losses, closing balance –515 –515 33,842 33,844 Acquisition cost, opening balance 235 160 Shareholders’ contributions 126 75 Accumulated acquisition cost, closing balance 361 235 –54 Residual value according to plan, closing balance 173 178 Shares in associated companies and joint ventures –6 0 Change for the year 6 –6 Accelerated depreciation, closing balance 0 –6 173 172 Book value, closing balance 26 –2 Impairment losses, opening balance –362 Accelerated depreciation, opening balance 34,333 – Sales –69 Residual value according to plan, closing balance 34,359 Purchases –420 Accumulated depreciation, closing balance the group director’s report 363 Group change Sales/disposals Dec. 31, 2006 Dec. 31, 2005 540 Impairment losses, opening balance –165 – Impairment losses for the year –150 –165 Accumulated impairment losses, closing balance –315 –165 Residual value according to plan, closing balance 46 70 Note 12 Shares in subsidiaries Specification of ICA AB’s direct holdings of shares in subsidiaries. Book value Number Capital and votes,% Nominal value Dec. 31, 2006 Dec. 31, 2005 100 100 NOK 1.0 1 1 Irland 11,301 100 11,300.0 – 1 556615–4620 Stockholm 1,000 100 100.0 1 1 ICA Baltic AB 556042–7410 Stockholm 30,000 100 15.0 184 184 ICA Banken AB 516401–0190 Stockholm 1,000,000 100 100.0 628 628 ICA Danmark A/S 25610024 Denmark 51,000 100 DKK 51.0 10 10 ICA Detalj AB 556604–5448 Stockholm 1,000 100 0.1 16,717 16,717 ICA Ekonomibyrå AB 556054–0675 Västerås 10,000 100 1.0 – 1 ICA Fastigheter AB 556604–5471 Stockholm 1,000 100 0.1 2,425 2,425 ICA International Services BV 34177382 Netherlands 10,000 100 EUR 0.1 13,864 13,864 ICA Reinsurance SA 915/93 Luxembourg 99 99 11.9 12 12 33,842 33,844 Corp. ID no. Reg. office ICA AS 988 351 032 Norway ICA Ahold Export Unltd 318221 ICA Ahold Trading AB A complete list of first- and second-tier subsidiaries can be obtained free of charge from the company’s corporate communications department. Note 13 Shares in associated companies and joint ventures Specification of ICA AB’s direct holdings in associated companies and joint ventures Book value Corp. ID no. Number Interest % Dec. 31, 2006 Dec. 31, 2005 969658–3419 – 50 0 0 556615–2269 50 000 50 46 70 46 70 Associated companies HB Luntmakaren, Stockholm Joint ventures Netto Marknad, ICA & DSG AB, Halmstad Total The share of votes and share of capital are identical. 88 annual report Note 18 Appropriations and untaxed reserves Dec. 31, 2006 Dec. 31, 2005 ICA Finans AB1 1 8,000 8,000 Dec. 31, 2006 Dec. 31, 2006 Appropriations Change in tax allocation reserve Of which 0 (0) falls due for payment more than five years after the closing day. Change in accelerated depreciation 147 58 6 –6 153 52 audit report Note 14 Long-term liabilities to Group companies Dec. 31, 2006 Dec. 31, 2005 Accelerated depreciation 0 6 Tax allocation reserve, financial year 2001 – 301 Tax allocation reserve, financial year 2002 407 407 Shares in tenant-owner associations 2 2 Tax allocation reserve, financial year 2003 275 275 Other long-term securities holdings 1 1 Tax allocation reserve, financial year 2004 275 275 Other long-term receivables 1 1 Tax allocation reserve, financial year 2005 238 238 Total 4 4 Tax allocation reserve, financial year 2006 118 118 Tax allocation reserve, financial year 2007 153 – 1,466 1,620 the group Note 15 Other financial fixed assets parent company Untaxed reserves Note 16 Accruals Other prepaid expenses 56 42 Supplier bonuses 94 80 Other accrued revenue 28 26 178 148 Total Accrued expenses and deferred income Accrued salary, vacation pay and social security expenses Accrued interest expenses Other accrued expenses Total Note 19 Provisions for pensions All employees receive pension benefits according to collective agreements. Salaried employees receive defined-benefit pensions according to the ITP plan. Pension obligations are secured through provisions in the balance sheet and through insurance premiums. Reconciliation of carrying amount for self-managed pensions Opening balance, principal on pension obligations 165 141 6 5 54 52 225 198 Note 17 Shareholders’ equity For a list of shareholders’ equity, see the report, “Changes in shareholders’ equity.” Restricted equity Restricted equity may not be reduced through profit distributions. Cost charged against this result 112 25 14 11 7 Pension disbursements –5 –5 Transferred pensions, Group Closing balance, principal on pension obligations 12 115 286 243 Of the total pension obligation, FPG/PRI pensions account for SEK 252 million (218). The entire amount is covered by the Act on Safeguarding Pension Benefits. Specification of recognized pension costs 2006 2005 25 14 Self-managed pensions: Cost excluding interest expense Interest expense Share capital As of December 31, 2006 the share capital consists of 5,000,000 shares (5,000,000) with a nominal value of SEK 100. Insured pensions: Statutory reserve Share premium reserves that arose before January 1, 2006 have been transferred to the statutory reserve in accordance with the transitional rules in the Annual Accounts Act. Special employer’s contribution on pension returns Non-restricted equity Retained earnings Consists of previous year’s earnings less paid dividends. Together with net income for the year, retained earnings comprise the capital available for distribution to the shareholders. A dividend of SEK 610 million has been paid to the shareholders (607). 2005 243 Interest expense Total cost of self-managed pensions Revaluation reserve When a tangible or financial fixed asset is revaluated, the revalued amount is allocated to a revaluation reserve. 2006 director’s report Dec. 31, 2006 Dec. 31, 2005 Prepaid expenses and accrued income Insurance premiums Tax on pension returns Cost of credit insurance Recognized pension cost 11 7 36 21 95 49 1 1 23 11 1 1 120 62 Important actuarial assumptions 2006 2005 Discount rate 3.6 % 3.6 % Pension calculations are based on salary levels on the closing day. annual report 89 Audit Report Note 20 Pledged assets and contingent liabilities Dec. 31, 2006 Dec. 31, 2005 audit report Pledged assets Restricted cash 5 5 Total 5 5 9,945 10,155 Contingent liabilities Guarantees for subsidiaries parent company Guarantees and contingent liabilities Total – 5 9,945 10,160 Note 21 Statement of cash flows Adjustments for non-cash items 2006 the group Depreciation/amortization director’s report Impairment losses 2005 99 77 150 165 131 Provisions for pensions 43 Other provisions –9 19 Interest received –12 –8 Interest paid 378 372 Total 649 756 Paid and received interest is recognized under financing activities and investing activities, respectively. The transfer of interest items is included in adjustments according to the table. Stockholm, February 19, 2007 Claes-Göran Sylvén Anders Moberg Chairman Vice Chairman Dirk Anbeek Peter Berlin Dick Boer Fredrik Hägglund Per Jansson Kenneth Ljungberg Per-Anders Olofsson John Rishton Kenneth Bengtsson President To the annual meeting of the shareholders of ICA AB Corporate identity number 556582–1559 We have audited the annual accounts, the consolidated accounts, the accounting records and the administration of the board of directors and the managing director of ICA AB for the financial year 2006. The board of directors and the managing director are responsible for these accounts and the administration of the company as well as for the application of the Annual Accounts Act when preparing the annual accounts and the application of international financial reporting standards IFRSs as adopted by the EU and the Annual Accounts Act when preparing the consolidated accounts. Our responsibility is to express an opinion on the annual accounts, the consolidated accounts and the administration based on our audit. We conducted our audit in accordance with generally accepted auditing standards in Sweden. Those standards require that we plan and perform the audit to obtain reasonable assurance that the annual accounts and the consolidated accounts are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the accounts. An audit also includes assessing the accounting principles used and their application by the board of directors and the managing director and significant estimates made by the board of directors and the managing director when preparing the annual accounts and consolidated accounts as well as evaluating the overall presentation of information in the annual accounts and the consolidated accounts. As a basis for our opinion concerning discharge from liability, we examined significant decisions, actions taken and circumstances of the company in order to be able to determine the liability, if any, to the company of any board member or the managing director. We also examined whether any board member or the managing director has, in any other way, acted in contravention of the Companies Act, the Annual Accounts Act or the Articles of Association. We believe that our audit provides a reasonable basis for our opinion set out below. The annual accounts have been prepared in accordance with the Annual Accounts Act and give a true and fair view of the company’s financial position and results of operations in accordance with generally accepted accounting principles in Sweden. The consolidated accounts have been prepared in accordance with international financial reporting standards IFRSs as adopted by the EU and the Annual Accounts Act and give a true and fair view of the group’s financial position and results of operations. The statutory administration report is consistent with the other parts of the annual accounts and the consolidated accounts. We recommend to the annual meeting of shareholders that the income statements and balance sheets of the parent company and the group be adopted, that the profit of the parent company be dealt with in accordance with the proposal in the administration report and that the members of the board of directors and the managing director be discharged from liability for the financial year. Stockholm, February 21, 2007 Deloitte AB Jan Berntsson Authorized Public Accountant 90 annual report Graphics used in the annual report 1$5$-4$ .Y]^YP]KVO] "! >OVVSXQObZOX]O] ,NWSXS]^\K^S`OObZOX]O] ! # ,]]YMSK^ONMYWZKXSO] # $7/$-2$2 22$32 9O^]KVO] !"$ parent company 2' 1$'.+#$12¨$04(38 1$5$-4$ +( !(+(3($2 .Y]^YP]KVO] 4X^KXQSLVOPSbONK]]O^] !$ " 9O^]KVO] !!$! >RK\ORYVNO\]´O[_S^c ! :^RO\YZO\K^SXQ\O`OX_O # >OVVSXQObZOX]O] ?KXQSLVOPSbONK]]O^] " :^RO\YZO\K^SXQ\O`OX_O 7YXQ^O\WVSKLSVS^SO] "! =O]P\NS]MYX^´NYZO\K^SYX] !" ,NWSXS]^\K^S`OObZOX]O] 1SXKXMSKVPSbONK]]O^] #!$ 1SXKXMSKVSXMYWO ._\\OX^VSKLSVS^SO] "!# 1SXKXMSKVSXMYWO " the group $7/$-2$2 Balance sheet The balance sheet explains the company’s financial position. On one side are its assets – what it has spent its money on. The other side shows its liabilities and shareholders’ equity – in other words, how the assets have been financed or where the money on the asset side comes from. The balance sheet provides a snapshot. As soon as something occurs to affect the company’s finances, the balance sheet will change as well. director’s report Income statement The income statement shows the revenue generated by the business and the expenses incurred over a specific period. Revenue is an indication of how the company performed, based on what customers were prepared to pay for its products or services. Expenses represent what the company consumed during the period. The difference between revenue and expenses is the company’s profit. audit report Graphics and color codes have been added to the annual report this year to make the financial information easier to understand. A few basic financial terms and how they are connected are explained below. ,]]YMSK^ONMYWZKXSO] 4X`OX^Y\c # 1SXKXMSKVObZOX]O] # =O]P\NS]MYX^´NYZO\K^SYX] =OMOS`KLVO] "## ?Kb 1SXKXMSKVObZOX]O] 7S[_SNK]]O^] "! "$ ?Kb " ?Y^KV\O`OX_O ?Y^KVObZOX]O] -CRGLAMKCDMPRFCWC?P !#!" ¯!!" ?Y^KV\O`OX_O ?Y^KV ?Y^KVObZOX]O] -CRGLAMKCDMPRFCWC?P !! ?Y^KV ¯!$# Connection The balance sheet shows the value of the company’s assets and how they are financed as of a specific date. The income statement shows the company’s revenue and expenses for the period. The income statement shows how shareholders’ equity in the balance sheet changed during the year. The graphics and color codes have been developed by Bonanza. annual report 91 Board of Directors Claes-Göran Sylvén Anders Moberg CEO, Hakon Invest AB President and CEO, Royal Ahold Born: 1959 Born: 1950 Elected: 1999 Elected: 2004 Other assignments: Chairman of Forma Publishing Group. Board member of the Swedish Federation of Trade, Cervera and UGAL. Other assignments: Board member Velux A/S, DFDS A/S and Husqvarna AB, Chairman Clas Ohlson. Chairman Vice Chairman Dick Boer* John Rishton COO Europe, Royal Ahold, President and CEO, Albert Heijn CFO, Royal Ahold Born: 1957 Elected: 2006 Born: 1958 Elected: 2006 Other assignments: Board member of Raad Nederlandse Detailhandel, CBL, Platform Detailhandel, DuVo and VGL, Shared chairman ECR Nederland, Vice chairman CBL, Member of the Supervisory Board SVM-pact, Kobalt and Rode Kruis Ziekenhuis. 92 Per-Anders Olofsson Dirk Anbeek ICA retailer Born: 1949 SVP Franchises & Real Estate, Arena NL, Royal Ahold Elected: 1997 Born: 1963 Other assignments: Vice Chairman of ICA-handlarnas Förbund and Chairman of the ICA Sverige Advisory Board. Elected: 2003 ICA GROUP Other assignments: Board member JMR. Fredrik Hägglund Peter Berlin General Counsel, Hakon Invest AB ICA retailer Born: 1967 Born: 1960 Elected: 2004 Elected: 2005 Other assignments: Director of EuroCommerce and Anti Corruption Institute. Other assignments: Vice Chairman of ICA’s district board in Malmö. Board member of ICA-handlarnas Förbund. Kenneth Ljungberg Per Jansson Risk Manager, ICA AB Logistics worker, ICA Sverige AB Employee representative, Salaried Employees’ Union, HTF Employee representative, Swedish Commercial Employees’ Union. Born: 1942 Born: 1950 Elected: 1985 Elected: 2002 Other assignments: Employee representative on the board of ICA Sverige AB. Board member of the HTF local at ICA Stockholm. Safety delegate at ICA HQ Solna. Deputies Elected by the Annual General Meeting Employee representatives Göran Hesseborn Pontus Bergman Magnus Rehn Peter Wakkie Stig-Åke Lundström Joost Sliepenbeek * Dick Boer, COO Europe, Royal Ahold, was elected to the board in October 2006. Arthur Brouwer resigned his position at Ahold and his board position in October 2006. ICA GROUP 93 Group Management 2007 Kenneth Bengtsson Ingrid Jonasson Blank President and CEO, ICA AB EVP Marketing, ICA AB Born: 1961 Born: 1962 Employed: 1999 Employed: 1986 Other assignments: Chairman of the Swedish Federation of Trade. Director of the World Childhood Foundation, the Confederation of Swedish Enterprise and CIES. Member of the Coca-Cola Retailing Research Council Europe. Other assignments: Director of Forma Publishing Group, the Association of Swedish Advertisers, the Swedish Cancer Society, Bilia and the CIES Marketing Council. Anders Nyberg Sonat Burman-Olsson* EVP Assortment & Buying, ICA AB CFO Born: 1956 Employed: 2007 Born: 1958 Employed: 2006 Other assignments: Director of GS 1 AB. * Sonat Burman-Olsson succeeded Karl Wistrand as CFO of ICA AB in February 2007. 94 ICA GROUP Peder Larsson Trond Kongrød* COO, ICA Sverige AB COO, ICA Norge AS Born: 1957 Born: 1961 Employed: 1999 Employed: 2004 Other assignments: Director of the Swedish Grocers’ Federation. Other assignments: Director of Netidentitet AS. * Trond Kongrød succeeded Erland Björn as CEO of ICA Norge in January 2007. Antonio Soares COO, Rimi Baltic Born 1949 Employed 2002 ICA GROUP 95 Corporate governance The Management and the Board of Directors are entrusted to ensure that the demands of ICA’s owners and other stakeholders for efficient operational control are met. Ownership structure ICA AB is a joint venture 40 percent owned by Hakon Invest AB and 60 percent by Royal Ahold N.V. Through a shareholder agreement, Royal Ahold and Hakon Invest jointly share decisive influence over ICA AB. Annual General Meeting The rules on the Annual General Meeting can be found in the Companies Act and the articles of association. The meeting elects the Board of Directors and auditors and adopts the income statement, balance sheet and proposed appropriation of earnings. Besides the Annual General Meeting, four Extraordinary General Meetings were held in 2006. The Annual General Meeting on May 4, 2006 resolved, among other things, to adopt the income statement and balance sheet for 2005 and to pay a total dividend of SEK 610 million to the shareholders. Extraordinary General Meetings treated changes on the Board during the year. New to the Board are John Rishton (member), Dick Boer (member), Peter Wakkie (deputy), Magnus Rehn (deputy) and Pontus Bergman (deputy). Board of Directors and its work The Board’s work follows special rules of procedure that ensure that the Board receives the information it needs to monitor and improve the company’s operations. The Board adopted the rules of procedure for the period ending at the Annual General Meeting in 2007 at its meeting on December 15, 2006. In addition to the items treated in accordance with the Companies Act, the rules of procedure include committee directives and rules on quorums. In 2006 the Board of ICA AB consisted of eight members and four deputies elected by the Annual General Meeting as well as two members with two deputies appointed by the unions. Arthur Brouwer stepped down from his position at Ahold and his membership on ICA’s Board in October. Ahold, which has the right to nominate his replacement according to the shareholder agree- 96 ICA GROUP ment, nominated Dick Boer, President and CEO of Ahold’s subsidiary Albert Heijn. Dick Boer joined the Board in October. All members appointed by the Annual General Meeting are affiliated with the owners of ICA AB. The Chief Executive Officer, Chief Financial Officer and Chief Counsel (Secretary of the Board) are not members of the Board but participate in the Board’s work. No fees have been paid to the Board members elected by the Annual General Meeting. The employee representatives have received a fee of SEK 4,000 per meeting. During fiscal year 2006 the Board held nine meetings. Among other things, it decided during the year on: The sale of the warehouse property in Helsingborg; The sale of certain property holdings in Sweden and Norway; The sale of the subsidiary ICA Meny; The acquisition of the remaining 50 percent in Rimi Baltic AB; An agreement on ownership changes in Netto and the acquisition of 21 Netto stores in the Mälardal region. Moreover, the Board took up the customary investment issues regarding the store network. Nomination Committee ICA does not have a Nomination Committee since the shareholder agreement between its owners gives each of them the right to nominate their own representatives to the Board. Board committees The Board is able to establish committees to complement its work. The committees are subordinate to the Board and report to it on an ongoing basis. Audit Committee The Board of Directors has appointed an Audit Committee to monitor accounting and reporting of financial information. The Audit Committee is also responsible for evaluating the Group’s systems for internal oversight and control. Among the Committee’s other duties are to handle auditing questions from the external and internal audit. The Audit Committee’s work is governed in its rules of procedure, which are laid down by the Board of Directors. The Audit Committee consists of two members: John Rishton (Chairman) and Claes-Göran Sylvén. In addition, assistants to the members, the external auditors, internal auditors and ICA AB’s President and CFO normally attend all or part of the Committee’s meetings. In 2006 the Audit Committee held six meetings. Executive Committee The Board has appointed the Chairman, Deputy Chairman and CEO to an Executive Committee responsible for continuous monitoring of the Group’s development. The Committee also prepares issues that will be discussed by the Board and supports the presidents and other senior executives of the subsidiaries in the implementation and execution of the decisions taken by the Board. The Committee has a mandate to decide on investments that do not require discussion by the Board. Compensation Committee The Board has given the Executive Committee a mandate to act as a Compensation Committee to decide on compensation principles for senior executives in Group Management, though not for the President, whose salary is determined by the Board. Internal control over financial reporting The Board has decided that the company will voluntarily meet the requirements on internal control over financial reporting according to the Swedish Code of Corporate Governance. ICA will also apply methods to test key controls. Initial documentation on processes and key controls, as well as evaluations, were completed in 2006, and the internal routine will take effect in 2007. Auditors The accounting firm of Deloitte has been ICA’s auditors since September 2000 and was reelected most recently at the Annual General Meeting on May 4, 2006 for a mandate period of four years. The company’s chief auditor, Jan Berntsson, participated in one Board meeting during the year. President and other senior executives The Board of Directors appoints the President and CEO. According to the Swedish Companies Act, the Board’s rules of procedure and the President’s instruction, the President is responsible for day-today management of the company. The President keeps the Board continuously informed on the operations and development of the company and the Group. Together with the other senior executives, the President is a member of Group Management, which meets regularly to discuss the company’s development and make decisions affecting operations. Group Management is presented on pages 94–95. ICA’s policies ICA’s Group Management has adopted a number of policies that govern operations. They are summarized in a document called “ICA’s good business,” which contains seven positions on ethics and corporate responsibility, which are further developed in the following policies. Each policy includes guidelines that support day-to-day operations. Business ethics policy, including the Competition Law Compliance program Occupational health and safety (for each subsidiary) New store policy Health policy Information policy, including guidelines for financial information Customer policy Quality and environmental policy Approval of financial reports The financial reports in this annual report were approved by the Audit Committee on February 16 and by the Board of Directors on February 19, 2007. Sponsorship policy The cross-functional management team for business ethics has responsibility under Group Management for continuously monitoring compliance with these policies. ICA GROUP 97 Glossary and abbreviations Glossary Abbreviations Compact hypermarket – Smaller version of a hypermarket. BCSI – Business Social Compliance Initiative Ecological – Grown and produced according to KRAV’s or the EU’s rules, i.e., essentially without pesticides or fertilizer. EurepGap – International quality assurance system for horticultural products, www.eurep.org IFRS – International Financial Reporting Standards MSC – Marine Stewardship Council, www.msc.org REACH – Registration Evaluation Authorisation and restriction of Chemicals Fairtrade-label – Ethical label for sustainable products, grown and produced according to special criteria with a focus on working conditions, www.rattvisemarkt.se RoHs – Restriction of the use of certain Hazardous Substances in Electrical and Electronic Equipment Good Environmental Choice – www.snf.se Hard discount – Discount stores with limited product range. ICA Ekologiskt – The ICA Group’s line of ecological products, www.ica.se Joint venture – Partnership jointly managed by two or more companies that share the risks and profits. Keyhole – Swedish National Food Administration’s symbol for foods that are leaner and contain less sugar and sodium but more fiber than other foods of the same type, www.slv.se Non food – Products excluding food, e.g. apparel and housewares. Number of employees – Number of hours worked in each company of the ICA AB Group divided by 1,800. Primary production – Farming and fishing, for example. Swan – Official Nordic ecolabel of the Nordic Council of Ministers, www.svanen.nu Utz-Kapeh – Foundation that certifies coffee growers that take social and ecological responsibility for their coffee production, www.utzkapeh.org For definitions of key financial ratios, see page 61. ICA GROUP GRI – Global Reporting Initiative, www.globalreporting.org EuroShopper – The ICA Group’s discount product range. Global Compact – UN initiative to encourage companies to support human rights, labor and the environment, www.unglobalcompact.org 98 CR – Corporate Responsibility Addresses ICA AB President and CEO Kenneth Bengtsson SE-171 93 Solna, Sweden Visiting address: Svetsarvägen 16 Tel: +46 8 561 500 00 www.ica.se ICA Banken AB President Jörgen Wennberg SE-171 93 Solna, Sweden Visiting address: Svetsarvägen 16 Tel: +46 8 561 505 00 www.ica.se ICA Sverige AB President Peder Larsson SE-171 93 Solna, Sweden Visiting address: Svetsarvägen 16 Tel: +46 8 561 500 00 www.ica.se Rimi Baltic AB President Antonio Menezes Soares A. Deglava Str 161 Lv 1021 Riga, Latvia Tel: +371 704 55 50 www.rimibaltic.com ICA Norge AS President Trond Kongrød Postboks 6500 Rodeløkka N-0501 Oslo, Norway Visiting address: Sinsenveien 45 Tel: +47 23 05 50 00 www.ica.no ICA Fastigheter AB President Bo Liffner SE-721 84 Västerås, Sweden Visiting address: Stenborgsgatan 4 Tel. +46 21 19 30 00 www.ica.se/fastigheter citigatestockholm.com PHoto: martin löf PRINT: alfa print item number: 850095 ICA GROUP 99 The ICA Group’s Annual Report 2006