AgendA Appetite For Thought Leadership
Transcription
AgendA Appetite For Thought Leadership
A u s t r a l i a n I n s t i t u t e o f M a n a g e m e n t – Q L D & NT Agenda November 2009 Appetite For Thought Leadership leaders and organisations that develop unique thinking and insights.” Mr Rispin will show that thought leadership is emerging as a discipline in its own right. ”A thought leader is a recognised leader in one’s field and is different to a knowledgeable person or company – a thought leader is at the forefront of innovation and cutting edge thinking. But thought leadership goes further than that… it is having the confidence to share those ideas as actionable instilled insights for business improvement,” Ms Barker said. Thought Leader Craig Rispin Senior managers and leaders have come out in force to learn more about thought leadership from international thought leader, innovator and futurist Craig Rispin. Mr Rispin will be presenting a session on the nine steps of thought leadership as part of the Institute’s member’s only AIM@home series. AIM CEO, Carolyn Barker AM FAIM said AIM@home is designed to provide members with provocative and engaging sessions where ideas can be explored and shared. “The term ‘thought leadership’ has entered the general management lexicon,” Ms Barker said. “We are keen to hear from an expert just what the term can mean to “Thought leadership centres on earning trust and credibility… thought leaders get noticed by sharing something different – information, insights or ideas. “Thought leadership also positions managers and their organisation as an industry authority and expert by being perceived as a trusted advisor. This establishes one’s reputation as a generous contributor to an industry and community.” The concept of thought leadership was attributed in 1994 to Joel Kurtzman, editor in chief of Strategy and Business Magazine. He used the term to describe interviewees who had contributed new thoughts to business. Among the early thought leaders were Charles Handy who advanced the idea of the ‘portfolio worker’, Mitsubishi president Minoru Makihara and Gary Hamel, a professor at London Business School who along with C.K. Prahalad showed thought leadership in corporate strategy through their use of the term ‘core competence’. Other sessions in the members only AIM@Home series include the Fellows List of latest and leading management titles, a provocative session on ”Why Should Anyone Be Led by You?”, Social DNA exploring personality types at work and Carving a Career with a Social Conscience presented by the young entrepreneurs from Good Vibes Water. 9 STEPS OF THOUGHT LEADERSHIP 1. Uniqueness 2.Expertise 3. Foresight 4. Positioning 5. Perspective 6.Communication 7. Pitching 8.Execution 9. Enrollment Graduates Celebrate Success CATS Train the Trainer Best of Brisbane Announced PAGE 3 PAGE 4 PAGE 5 7 Ways to Become More Invokable 1000 Posts and Counting! What a squeeze page can do for you Most small businesses are well aware of the fact they need a web site, but now it's time for them to think about the benefits of a ‘squeeze page’, The Age’s Enterprise Blog argues. If people start telling YOU that they’re telling others ABOUT you, that makes you ‘invokable’, and means you’ve taken ‘talkability’ to the next level, according to The Nametag Guy, Scott Ginsberg. Many managers and business owners seeking to make a name for themselves recognise the importance of ‘talkability’ – casual, unsolicited and authentic word of mouth where their name is on the lips of their fans. In a recent HELLO, my name is Blog! post, Scott notes that having someone ‘invoke’ your name is exponentially more powerful, more memorable and more valuable than having someone just ‘say’ it. “The word ‘invoke’ derives from the Latin invocare, which means, “to call upon for help.” Therefore, when people invoke your name, they’re building your credibility, advancing your mindshare and enhancing your personal brand,” he writes. “Ultimately, being invokable is a combination of being quotatable, remarkable, referable and aboutable.” Here are Scott’s top tips for boosting your invokability: 1. Free is your friend. Don’t come off as someone with a sense of scarcity. It’s hard to invoke people who are selfish with their knowledge. 2. Consider your own invocations. Think of the three people whose names you invoke most frequently. Ask yourself: What have they done – or what do they continuously do – that makes YOU so willing to drop their name? 2 agenda November 2009 3. Put yourself in invokable positions. In 2000 when I began wearing a nametag 24-7, I was a college student at Miami University. One of the first trends I noticed was that my professors started calling on me during class a lot more. If you want to be in the right place at the right time, you need to be in a lot of places. 4. Stick yourself out there. My favorite Law of the Universe is, “Whatever you want to get, just try GIVING that thing first.” Start by becoming an invoker yourself. 5. Become a known entity. Create a game plan for remaining on people’s radars. The secret to ‘Radar Equity’ is that you have to EARN the right to be on it. That means publishing, social networking, OFF-line networking – Whatever it takes. 6. Stop occupying the middle. People will recall and invoke your name if the philosophy attached to it is unexpected and non-template driven. Your challenge is to build an original, fertile and uncommon Theory of the Universe. 7. Thank your invokers. When people invoke your name – either in person, during a presentation or somewhere online – ALWAYS thank them. Send an email, instant message, wall-to-wall on Facebook or tweet them a direct message. Tell them you appreciate the kind words. How invokable is your name? For a checklist, read 45 Recession-Friendly Strategies for Entreprenerial Evolution at www.hellomynameisscott.com A squeeze page is a single page web presence that’s independent of an organisation’s main web site. They exist to offer customers dedicated, clutter-free information about a particular product, service or promotion. Many squeeze pages include a sign-up option in order to build the company’s database of potential customers. The key to getting it right, according to Enterprise, is to offer an incentive, like a discount or free report. What will your squeeze page offer? Is the expat experience worth it? It’s long been suggested that working aboard is one of the best things a professional can do to build an impressive resume. But a recent news.com.au article suggests working overseas doesn’t necessarily equate to career advancement and that many employers prefer local experience. It’s argued local experience and contacts are particularly attractive to managers seeking to fill ‘rainmaker’ roles in which employees need to bring in new business and clients. Employment experts say all is not lost for people with overseas experience, especially those in the banking and investment sector. But it’s claimed these job seekers should be prepared for a reality check when it comes to negotiating remuneration, with many being forced to take substantial pay cuts. For links to these articles or to read more posts, visit AIM’s blog at www.managementblog.com.au. www.aimqld.com.au Celebrating Qualification Achievements “This reflects the fact that achieving a nationally recognised qualification really does require the support and encouragement of others,” Ms Anthon said. Australian Country Choice graduates Mira Hora and Neil Carstens celebrating with their Management Team. The dedication and focus required to complete a qualification was recognised at the recent graduation ceremony for managers who had completed Certificate IV, Diploma and Advanced Diploma awards. Managers from as far afield as Mackay travelled to Management House to be recognised for the completion of qualifications in Marketing, Management and Project Management. The graduates were presented to Dr Jim Kable FAIM, Chair of the AIM Academic Board and addressed by Dr Jill Gray FAIM, a leader in the field of adult learning and leadership. AIM General Manager Learning and Research, Ms Vivienne Anthon FAIM said AIM was delighted to recognise the graduates and their achievements with a ceremony which included family, friends and work colleagues. “This was certainly the case for graduates from Australian Country Choice. This company has an outstanding record of supporting the professional development of its staff members. It was wonderful to see members of the Australian Country Choice Management Team on hand to applaud Mira Hora and Neil Carstens, who along with colleague Heath Manix earned the award of a Diploma of Management.” The Institute holds graduation ceremonies for those who have graduated from its open programs twice annually. The ceremonies are designed to be an acknowledgment and celebration of personal learning and the development of organisational capacity. Get recognition of your existing skills and knowledge in the pursuit of a qualification. Call 1300 882 895 Member Vox Pops What’s the must-read business book that changed your life? Jade Frazer Sally Romano Ken Gilbert AIMM AFAIM FAIM Cultural Coordinator MiniMovers Pty Ltd Founder & Principal Publicity Queen Director Ken Gilbert & Associates Pty Ltd Built to Serve: How to drive the bottom line with people-first practices by Dan Sanders. This title introduces United Supermarkets, a US business driven by a sustained culture and a peoplecentric approach. All businesses must serve, lead and help their employees and customers attain a higher purpose in life. Read this title, and you will have a different view of business after you are done with it. www.aimqld.com.au The Ultimate Question – Driving Good Profits and True Growth by Fred Reichheld. A remarkably compelling book for any business owner to read, absorb and implement – and profit from! Reichheld’s customer satisfaction measurement is so robust its value is undeniable. I have implemented his frameworks to increasingly delight Publicity Queen’s clients so that they become raving fans. Turning to One Another by Margaret Wheatley. This title was selected as the Leadership Learning Community’s 2009 Book of the Year. It’s an inspirational collection of thoughts and musings, exploring the power of conversation and the conditions – simplicity, personal courage, real listening, and diversity – that support it. A thought-provoking read for any manager. November 2009 agenda 3 Whiskers One Puts Call Out for CATS “Our aim is to give participants a framework to innovate using a language that is meaningful,” Ms Anthon said. “It’s about building the confidence to introduce managers about the fascinating world of personal innovation using Steve’s book as an accessible framework.” Dr Stephen Lundin Best selling author of FISH! and CATS: The Nine Lives of Innovation, Dr Stephen Lundin (AKA Whiskers One), is returning to Australia in December 2009 to train like-minded innovators. AIM and Dr Lundin have created a CATS Train the Trainer program designed for respected trainers who eat, sleep and breathe personal innovation and believe in the impact it can make on managers’ lives and workplaces. AIM General Manager, Learning and Research, Vivienne Anthon FAIM, said the program is a highly interactive experience that focuses on four challenges and the nine lives of innovation and how to move forward and engage others. The program includes an introduction to the nine lives of innovation through discussion and interaction; engagement with CATS materials including the book, CATS the website and the CATS the video; and an opportunity to meet with like minded innovators and drill down on the concept of innovation and how it forms an essential part of everyday life. PROGRAM DETAILS Date Thursday 10 December 2009 Time 9.00am to 5.00pm Venue AIM Management House Cnr Boundary & Rosa Sts Spring Hill Cost $990.00 For bookings phone 1300 882 895, visit www.aimevents.com.au or email [email protected]. CATS: The Nine Lives of Innovation is available for purchase online at www.managementbooks.com.au. CATS: The Nine Lives of Innovation is the latest work of Steve Lundin Ph.D. author of the five million copy best selling FISH!. CATS: The Nine Lives of Innovation draws on Steve’s unique style, insights and vast experience to provide a framework to access innovation – one of the most commonly used but least understood terms in the business and personal lexicon. CATS: The Nine Lives of Innovation assumes that all of us have the capacity to innovate; that it comes free with our membership of the human race. The question is: “Will we fully develop that capacity?” The nine lives of innovation is the curriculum for developing our potential and the four basic challenges we must overcome. CATS: The Nine Lives of Innovation is deliberately framed on accessibility so that ordinary people, the people who innovate, can go forward and become part of the innovation community. CATS: The Nine Lives of Innovation is a framework that is meant to be discussed and shared. That’s why a Train the Trainer the program has been developed to support those who want to explore the world of innovation with others. Deputy Chair takes AIM to Rural Queensland The owner and founder of award winning short-distance removalist company MiniMovers shared his personal success story and tips for growing a vibrant business in tougher times at breakfast presentations in Goondiwindi, Chinchilla, Roma and Dalby. Mike O’Hagan FAIM with regional leaders Deputy Chair of AIM, Mike O’Hagan FAIM, embarked on a seminar tour of South West Queensland recently, providing a unique networking opportunity for regional managers. 4 agenda November 2009 AIM members and community business leaders warmly welcomed Mike and gained great value through his guildlines for business growth and development despite the challenges of isolation. The series was conceptualised as part of AIM’s ongoing commitment to learning and development opportunities in the management space for all Queensland and Northern Territory managers. Mr O’Hagan is one of Queensland’s most significant self-made business people who continues to lead a vibrant business based on decades of experience, a “can-do” attitude and a will to succeed. He galvanised support for piloting the tour in South West Queensland. and there are plans to expand the concept throughout other regional areas in Queensland in 2010. Visit www.aimevents.com.au for a calendar of AIM events near you. www.aimqld.com.au Best of Brisbane Announced for state judging along with other Queensland regional category winners, in preparation for the Queensland Final and Gala Dinner to be held in Brisbane on Friday 13 November 2009. This annual event is regarded as Queensland management’s night of nights, made extra special in 2009 with Aussie rock legends the Hoodoo Gurus as the headline entertainers. Brisbane winners – Allison White, Neill Clur, Paul Scurrah and Michelle Trute Four outstanding Brisbane managers were named category winners at the Management Excellence Awards Brisbane Regional Final on Thursday 10 September 2009. An impressive calibre of finalists were recognised for their individual contributions to the people and organisations they manage and lead. Whilst all finalists were deserving and all categories hotly contested, the judges selected Paul Scurrah AFAIM from QR Passenger Pty Ltd as Professional Manager of the Year, Neill Clur from DPSA Group as Owner Manager of the Year, Allison White from Ergon Energy as Young Manager of the Year and Michelle Trute from Diabetes Australia – Queensland as Not for Profit Manager of the Year. To book a table at the 2009 Management Excellence Awards Queensland Final and Gala Dinner, visit www.aimevents.com.au or call 1300 882 895. 2009 MEA Queensland Sponsors: Keynote presenter Jason Coleman of So You Think You Can Dance Australia fame wowed the audience with a surprise performance, and openly shared his business journey through the performing arts. Brisbane’s best will now prepare Scholarship Opportunity For Managers a i m g r a d u at e s c h o o l by m anagers for m anagers As part of its commitment to practising managers across Queensland and the Northern Territory, the AIM Graduate School is offering a number of scholarships for the award program or individual units in its Graduate Certificate Professional Management. The Graduate Certificate Professional Management is designed for managers who are seeking to enhance their managerial skills with a highly relevant and contemporary www.aimqld.com.au qualifaction. The four units that make up the Graduate Certificate Professional Management are benchmarked to MBA level in the university sector and are recognised by AIM partner universities. AIM Graduate School Academic Director, Dr Jim Kable FAIM said that the AIM Graduate School is a boutique provider. “Classes are small to provide high levels of support and individual attention.” “We are also proud to support managers in rural and remote areas by our distance program, which provides support for learners outside metropolitan Brisbane,” Dr Kable said. The award is accredited by the Queensland Office of Higher Education and is open to applicants who hold a minimum bachelor’s degree in any discipline or significant managerial experience. Managers interested in furthering their career with an AIM Graduate School Scholarship should contact the AIM Graduate School for an information pack. Contact Vicki on 07 3227 4873 or email [email protected]. Applications for Graduate School Scholarships for the 2010 academic year close Friday 30 October 2009. November 2009 agenda 5 Brisbane & Gold Coast Events Brisbane The Rise and Rise of BCF – the secrets to retail success BCF (Boating Camping Fishing) has gone from a start-up concept to a $200 million business in just 4 years. It is now recognised by outdoors enthusiasts as Australia’s leading supplier of boating, camping and fishing products. So what’s the story behind the unrelenting success of the BCF brand? And what lessons can marketers and business owners learn that can be applied in any context to lay the foundations for a robust business? consumers inside out, and perfected store layout and branding to create an accessible retail environment. Underpinning this growing retail giant is a sound business platform including: •A clear definition of their point of difference •An intimate understanding of the needs and wants of customers •Careful consideration of store layout and the customer shopping experience Join BCF Chief Operating Officer Steve Doyle for an entertaining overview of how BCF was created, the work that went into building the business model and the launching of the brand. •A commitment to ongoing range development and quality merchandising The developers of the business did their homework, knew their target Don’t miss this ‘insiders look’ Brisbane significant interest has already been expressed. Secure your spot at any or all of the five sessions by calling 1300 882 895 or visiting www.aimqld.com.au. AIM@Home A series of free, member only sessions held onsite at AIM Management House The AIM@Home series includes FREE leading edge sessions – one per night over five weeknights, commencing Monday 12 October 2009. Drawing on the latest leadership and management research from Australia and abroad, these ‘after work’ sessions are designed to position managers with the information they need to manage even more effectively. Registrations are essential as places are strictly limited and 6 agenda November 2009 •The creation of customer communities within the brand and savvy marketing Corporate members of AIM are able to book a maximum of 5 attendees to each session. Monday – 12 October The Fellows’ List An interactive session on the top 5 management books as recommended by Fellows of the Institute. All your management reading done in an evening! Tuesday – 13 October Social DNA Personality Types at Work at a winning business formula, from one of Australia’s leading retail marketers. Steve’s expertise and perspectives can be translated into any industry. This presentation will intrigue managers at all levels and those who aspire to lead business in the future. Date Thursday 22 October 2009 Time 7.15am for 7.30am to 9.00am Venue AIM Management House Cnr Boundary & Rosa Street, Spring Hill Cost AIM Members $44.00 Non Members $55.00 RSVP Monday 19 October 2009 Wednesday – 14 October The Nine Steps of Thought Leadership Limited places remaining Featuring Craig Rispin, international speaker, futurist and thought leader Thursday – 15 October Why Should Anyone be Led by You? Limited places remaining A provocative conversation about leadership – based on the work of Goffee and Jones Friday – 16 October Carving a Career with a Social Conscience A session for young managers who want to make a mark AIM@Home sessions will be podcast for members no matter where they are located. www.aimqld.com.au AIM on the Gold Coast proudly supported by To book visit www.aimevents.com.au or call 1300 882 895 Gold Coast Brisbane Roasted Passion – The Phillip Di Bella Story The Rapid Rise of Reputational Risk Queensland entrepreneur and Managing Director of Di Bella Coffee, Phillip Di Bella FAIM is coming to the Gold Coast to share his entrepreneurial words of wisdom with other young business people. Phillip went from sleeping in his spare office and working 120 hours a week to commanding a multimillion dollar business empire. At a Gold Coast exclusive, he will be sharing his business journey pitfalls-and-all… the turning points, the ‘aha!’ moments and the lessons learned the hard way in Di Bella Coffee’s rise to the top. He will also touch on future plans for further expansion and penetration across Australian markets, and how he has positioned the business for current success despite the tough economic environment. Date Time Venue Cost RSVP Wednesday 14 October 2009 5.30pm to 7.30pm AIM Gold Coast First Floor, Eastside 232 Robina Town Centre Drive, Robina AIM Members $22.00 Non Members $33.00 Monday 12 October 2009 Business leaders handle with care Business reputation underpins performance, adds value, and needs to be nurtured and handled with extreme care. With touch points between businesses and customers increasing, your hard earned reputation needs more attention and work now than ever before. Join public relations, media and reputation expert Alex Harris AFAIM as she explores mitigating risk in the face of new threats, and the value of vigilance and speedy response in managing reputational risk. Reputation is about managing how the organisation is perceived at every touch point, and is strategically linked to bottom line performance. Brisbane The Sustainable Advantage: blue sky, green marketing, dark places and the roadmap Alex will draw on her vast experience in reputation management to share statistics, insights and ideas for managing reputational risk, and then facilitate an open forum where your questions on business reputation can be raised and discussed. More consumers are looking for sustainability in their goods and services; and many are happy to search longer and pay more for them. John will introduce a business sustainability roadmap to navigate through potential ‘green’ issues and include relevant Australian and New Zealand case studies. Increasingly, businesses are marketing their ‘green’ credentials to attract these customers. However, promoting ‘green’ virtues can become a grey area and a dangerous strategy if not executed properly. The event will provide managers at all levels with an appreciation of the benefits of making business more sustainable and the prerequisites to ‘green’ marketing. Book now to understand how your reputation can be crafted and nurtured around the perils of modern day social media. Date Date Join John Quinn FAIM, Director Sustainable Industries Programs at the Queensland Department of Environment and Resource Management for an insightful discussion on sustainability, customer demands, ‘green’ marketing, and ‘green’ wash. www.aimqld.com.au Wednesday 21 October 2009 Wednesday 28 October 2009 Time 5.30pm to 7.30pm Time 5.30pm to 7.30pm Venue AIM Management House Cnr Boundary & Rosa Sts, Spring Hill Venue AIM Management House Cnr Boundary & Rosa Street, Spring Hill Cost Cost AIM Members $33.00 Non Members $44.00 RSVP Monday 19 October 2009 AIM Members $33.00 Non Members $44.00 RSVP Monday 26 October 2009 November 2009 agenda 7 Presenting 2009 Regional Winners 2009 MANAGEMENT EXCELLENCE AWARDS Congratulations to the 2009 category winners and thank you to Regional Awards Sponsors. Townsville Cairns PROFESSIONAL MANAGER OF THE YEAR Anthony Ryan, Principal Townsville Central State School PROFESSIONAL MANAGER OF THE YEAR Donna-Maree O'Connor, Deputy Institute Director Tropical North Qld Institute of TAFE OWNER MANAGER OF THE YEAR Jayne Arlett FAIM, Director Townsville Podiatry Centre OWNER MANAGER OF THE YEAR Sally Mlikota, Director, CBC Staff Selection RURAL/REMOTE MANAGER OF THE YEAR Russell Toohey AFAIM, CEO Rural Industry Training & Extension Ltd YOUNG MANAGER OF THE YEAR Claudia Brumme-Smith Marketing and Export Manager Diva Cosmetics and Larissa Bright Australia JCU MBA/MPA STUDENT OF THE YEAR Tim Reynolds, Chief Executive Officer, Rockfield Technologies Australia Pty Ltd RURAL/REMOTE MANAGER OF THE YEAR Ailsa Lively, CEO, Gindaja Treatment & Healing Indigenous Corporation YOUNG MANAGER OF THE YEAR Luckbir Singh, Partner and Practice Group Leader MacDonnells Law Regional Sponsors: Regional Sponsor: Sunshine Coast Rockhampton Gladstone PROFESSIONAL MANAGER OF THE YEAR Michael Dickinson Site Senior Executive & Mine Manager Southern Pacific Sands PROFESSIONAL MANAGER OF THE YEAR David Blackwell, Strategic Manager, Rockhampton Airport – Rockhampton Regional Council PROFESSIONAL MANAGER OF THE YEAR Pierre Viljoen, Head of Campus – Gladstone CQ University RURAL/REMOTE MANAGER OF THE YEAR Alf Collins, General Manager, CBV Brahmans RURAL/REMOTE MANAGER OF THE YEAR John Gwydir, Works Manager, Banana Shire Council YOUNG MANAGER OF THE YEAR Barbara Miller, Strategic Manager People Performance and Wellbeing Rockhampton Regional Council YOUNG MANAGER OF THE YEAR Leah Barlow, Ammonium Nitrate Complex Operations Manager - Yarwun Site Orica Australia Pty Ltd AUSTRALIA POST OUTSTANDING BUSINESS OWNER AWARD Andrew Pont AUSTRALIA POST OUTSTANDING BUSINESS LEADER MEDAL Bob McCosker CQUNIVERSITY MEDAL FOR MANAGEMENT EXCELLENCE Larry Acton TERRY GEORGE MEMORIAL AWARD Dave Manttan FAIM Regional Sponsors: Regional Sponsors: Regional Sponsors: Mackay Toowoomba Gold Coast PROFESSIONAL MANAGER OF THE YEAR Allan Purse, General Manager, Mastermyne PROFESSIONAL MANAGER OF THE YEAR Bill Lovegrove FAIM, Vice-Chancellor & President, University of Southern Queensland YOUNG MANAGER OF THE YEAR John Boero, Area General Manager – Gold Coast, Amalgamated Holdings Limited OWNER MANAGER OF THE YEAR Charlie Aston, Owner Manager, Bank of Queensland OWNER MANAGER OF THE YEAR Simon Lush, Managing Director, Sovereign Energy RURAL/REMOTE MANAGER OF THE YEAR Michael Dorey, General Manager, Kingaroy Newspapers APN Australian Publishing PROFESSIONAL MANAGER OF THE YEAR Karan Davis AIMM, General Manager, Sanctuary Cove Body Corporate Services Pty Ltd OWNER MANAGER OF THE YEAR Andrew Grima, Director Affordable Home & Office Removals RURAL/REMOTE MANAGER OF THE YEAR Dan Papacek AM, Manager – Entomologist Bugs for Bugs YOUNG MANAGER OF THE YEAR Leanne Fretwell, Finance, Administration & Human Resources Manager Springfree Trampoline Australia Pty Ltd SUNSHINE COAST TAFE MEDAL FOR MANAGEMENT EXCELLENCE Bob Cameron OWNER MANAGER OF THE YEAR Kath O'Brien, Practice Owner Manager, South Side Medical Pty Ltd RURAL/REMOTE MANAGER OF THE YEAR Brigid Fenech, Partner, PB Fenech YOUNG MANAGER OF THE YEAR Jenny Gordon, General Manager, redhotblue Pty Ltd ERGON ENERGY MEDAL FOR MANAGEMENT EXCELLENCE Charlie Deguara YOUNG MANAGER OF THE YEAR Bradley Rub, Store Manager, Cornetts IGA ANDREW DOUGLAS MEDAL FOR MANAGEMENT AND LEADERSHIP Peter Rookas FAIM MEDAL FOR MANAGEMENT EXCELLENCE John Williams FAIM Regional Sponsors: 8 agenda November 2009 Regional Sponsors: Regional Sponsors: www.aimqld.com.au Regional Events To book visit www.aimevents.com.au or call 1300 882 895 Toowoomba Sunshine Coast Moving On Up – Shaping Up Managing Baby Boomers As a busy professional, where does daily exercise sit on your list of priorities? It’s all too common for business people to want to exercise, but have their workout pushed down the ‘to do’ list after business, family and the unexpected challenges of every day. What many don’t realise is that regular exercise can provide unimaginable business benefits, helping professionals to be all they can be at work and move up in their career. Join fitness professional and businessman Glenn Azar as he shows the far reaching effects of physical fitness for professionals including more energy, stress relief and peak performance. Date Wednesday 28 October 2009 Time 5.30pm to 7.00pm Venue The Spotted Cow 296 Ruthven Street Toowoomba Cost AIM Members $22.00 Non Members $27.50 RSVP Monday 26 October 2009 series event for 2009 as he shows how an organisational shift toward generational diversity in the workplace can be embraced to your advantage. In a competitive job market populated by four different generations of people, Baby Boomers continue to play a vital role in the workforce. Date Their unique needs and objectives need to be acknowledged to best retain their skills and experience. Venue Maroochy Surf Club 34-36 Alexandra Parade Maroochydore Join renowned facilitator and consultant Dennis Hall AIMM at the final Management Exposed Cost Wednesday 11 November 2009 Time 7.00am to 9.00am AIM Members $27.50 Non Members $33.00 RSVP Monday 9 November 2009 Cairns Robust Conversations The resilient manager must communicate thoughts and feelings accurately, every day in any situation. to keep your communication relevant and purposeful. As with any skill, the ability to engage in conversation with senior executives, peers and colleagues takes practice and discipline to ensure that organisational and personal goals are met. Time 12.15pm for 12.30pm to 2.00pm Date Join Anne Gately FAIM as she provides practice tips and dialogues Thursday 15 October 2009 Venue Pullman Reef Hotel Casino 35-41 Wharf Street, Cairns Cost AIM Members $66.00 Non Members $77.00 RSVP Monday 12 October 2009 EFAR! T A B E ONE TOO D T S G EA R S HA S G E N S CORRECT N R I AL CAA LITIC O P H T mber e RSVP 20 Nov y Frida T 09 r 20 embe v o N Date day 26 s Thur n for pm 0 tratio egis on to 2.3 Time r m a 0no 11.30 12.0 www.aimqld.com.au 2009 e Venu Cairns airns l et, C Sebe ott Stre b 17 Ab Cost 0 $77.0 ors: Spons November 2009 agenda 9 Events and Course Booking Form AIM@Home Brisbane/ Gold Coast Events Regional Events Brisbane The Fellows’ List Monday 12 October Page 6 n Brisbane & Gold Coast The Rise and Rise of BCF Thursday 22 October 2009 Toowoomba Moving On Up – Shaping Up Wednesday 28 October 2009 Social DNA Tuesday 13 October Page 6 n The Nine Steps of Thought Leadership Wednesday 14 October Page 6 n Why Should Anyone be Led by You? Thursday 15 October Page 6 n Carving a Career with a Social Conscience Friday 16 October Page 6 n Page 6 Page 9 n Gold Coast Roasted Passion – The Phillip Di Bella Story Wednesday 14 October 2009 Page 7 n SUNSHINE COAST Managing Baby Boomers Wednesday 11 November 2009 Page 9 n Brisbane The Sustainable Advantage Wednesday 21 October 2009 n Cairns Robust Conversations Thursday 15 October 2009 Page 9 n n Cairns 2009 WHK Great Debate Thursday 26 November 2009 Page 9 n Page 7 Brisbane The Rapid Rise of Reputational Risk Thursday 28 October 2009 Page 7 Name: Position: Please complete a separate form for each participant or book online at www.aimqld.com.au Company: Postal Address: Telephone: n Fax: AIM Personal Member n AIM Corporate Member n Non Member n Email*: Membership No: Payment is required to confirm registration. Agenda Payment Method: Cheque Money Order Credit Card Card Type: Mastercard Visa Diners Amex ID No. Card No: Expiry Date: / Cardholder’s Name: Signature: Book online at aimqld.com.au or call 1300 882 895. Complete and fax this form to (07) 3832 2497 or send this form with payment to AIM, PO Box 200, Spring Hill Qld 4004. Please make cheques payable to AIM Qld & NT. If you are unable to attend, a substitute is welcome at no extra charge. However, we regret that refunds cannot be made. View our Privacy Statement at www.aimqld.com.au *In providing your email address, AIM has assumed inferred consent to contact you about its products and services via commercial electronic messaging. AGENDA is printed using Mega Recycled FSC Silk made up of 50% recycled post consumer waste and 50% FSC Certified fibre. EDITOR: David Hoey WRITER: Tom Treby PUBLISHED BY: AIM Qld & NT PO Box 200 Spring Hill Qld 4004 Phone: 1300 882 895 FAX: 07 3832 2497 EMAIL: [email protected] WEB: www.aimqld.com.au ABN 40 009 668 553 ACN 009 668 553 ALSO TRADING AS: The AIM Management Development and Training Centre The AIM Consulting Group The Centre for Career and Self Advancement AIM Women in Management Management Excellence Awards Management House genda is mailed 11 times a year to AIM A Qld & NT Personal and Corporate Members. Circulation 8,500 ©AIM Qld & NT 2009 Note: While every effort has been made to verify the contents of Agenda, AIM Qld & NT accepts no responsibility for inaccurate information or the views of contributing authors or advertisers within this publication. All prices include GST unless otherwise noted. WHEN 13 OCTOBER 2009 from 7:30am WHERE AIM Management House Cnr Boundary & Rosa Streets, Spring Hill Coaching for Career Success Coaching has been identified as one of the most effective development activities and one that has continued to increase in relevance in the face of challenging business conditions. AIM’s Centre for Career and Executive Management Organisational Psychologist Gary Cox FAIM said that coaching had maintained its relevancy because it provided a targeted and highly individualised approach to career and personal progression. “We are finding that many managers are seeking a supported and safe environment where they can identify key issues and discuss challenges. The role of the coach is to assist a manager to gather a range of inputs and to address issues and chart a powerful and positive way forward,” said Mr Cox. “AIM offers a range of coaching solutions for managers at all levels including individual coaching sessions with experienced coaches, the Coach in Residence Program and the highly successful Women’s Coaching Programs. All AIM coaches must have extensive coaching experience and hold senior management positions so that they understand the issues facing leaders today.” AIM has experienced increased in interest in its 360 degree feedback program which provides individuals with feedback from a range of stakeholders. “Many organisations recognise the relationship between 360 degree feedback and performance and development. The AIM 360 degree feedback program is highly regarded because it enables participants to debrief the feedback with an Organisational Psychologist who can work at an objective level to assist the individual to gain important insights and plan for changes in behaviour, direction or outcomes,” Mr Cox said. Other initiatives in the coaching space include the AIM Coach in Residence Program which will be offered in November 2009 and the Young Managers Career Coaching Program which will commence in March 2010. The Coach in Residence Program will feature one of AIM’s leading coaches in residence once a week for those managers who would benefit from seeking advice on an ’as needs basis”. The Young Manager Career Coaching Program is a six month program that has been developed in response to demand from managers on the way up. It combines facilitated workshops on issues such as career enhancers and career detailers with individual coaching sessions. For further information on any on AIM’s coaching options, contact Coaching Coordinator Pamela Paualaisa on 07 3227 4807 or email [email protected] In-house Training: Reduce Training Miles and Skill Staff In-house Corporate Training is a more effective and at times cost beneficial alternative to other off-site or webbased training program options. from the office means that employers benefit from productivity and efficiency gains. AIM’s Training Consultants thoroughly discuss the organisation’s vision and mission, challenges and issues to develop a training program that focuses on business needs and objectives specific to company goals. “Most employers find the choice of bringing training on-site is the most effective way to develop an even greater number of employees in an environment that is familiar and lends itself to situational learning,” Mr Hankinson said. AIM General Manager, Sales and Operations, Barry Hankinson AFAIM, said reducing employee travel time, expenses and additional time away “The size and scope of the training can be customised to suit an organisation's structure, size, location and delivery time frames.” “Whatever your needs are, AIM will utilise its significant collection of Australian training content to customise a program to suit your organisational objectives.” AIM’s corporate facilitators are hand picked industry professionals who have successfully worked in their field of expertise for a number of years. Contact Ray Joyce, Senior AIM Consultant for an appointment to discuss your organisation's in-house training needs on 3227 4859. AIM Corporate Case Study: Ergon Energy The Organisation Professional Services Supplied by AIM Ergon Energy manages sophisticated energy distribution networks and delivers world-class energy products, services and expertise. A Government Owned Corporation, with a total asset base of $7.7 billion, and more than 4,000 employees, Ergon Energy services 97% of Queensland around 1.7 million square kilometers, approximately 600,000 residential and business customers. Crew Leader Program: Ergon Energy and AIM have designed this developmental program to build the management and leadership skills necessary for the Crew Leader role. Designed around core elements of leadership and management, this eight-day program incorporates opportunities to implement skills in the workplace and seek guidance and feedback from peers. www.aimqld.com.au Trade Professional Program: The Trade Professional (TPP) program is designed to assist soon to be or recently qualified apprentices assimilate into their new work teams and work environment. The program is cantered on combined learning practices from interactive learning to case studies and workplace-based projects, which contributes to a very involved and motivating learning environment, resulting in high levels of completion. November 2009 agenda 11 Australia’s business and management book specialists Innovation & creativity Thinque Funky Anders Sorman-Nilsson In a fast changing world where we’re constantly bombarded with new messages, Anders Sorman-Nilsson’s manifesto empowers you to navigate the inspiration sources that matter. The purpose of this manifesto is to make you think in new ways, to notice the nuances, to focus on the fabric of a changing world, and to contribute your own ideas in doodles, scribbles, and brain dumps throughout the book. It has specific application to innovation, creativity, and motivation for future-minded people globally. Hardcover $50.00 Fast Track to Success: Innovation How to do Better Creative Work Andy Bruce and David Birchall Paperback $29.95 Steve Harrison Paperback $29.95 The Power of Management Innovation Clever Armand & Donald Feigenbaum Hardcover $22.95 CATS: The Nine Lives of Innovation Steve Lundin Paperback $37.50 Rob Goffee and Gareth Jones Hardcover $50.00 The Truth About Creativity Patrick Harris Paperback $24.95 Manager’s Guide to Fostering Innovation and Creativity in Teams Charles Prather Paperback $29.95 Design-Driven Innovation Roberto Verganti Hardcover $55.00 Ignore Everybody: And 39 Other Ways to Creativity Hugh MacLeod Paperback $35.00 Buy online at www.managementbooks.com.au or call 07 3227 4808 Prices are valid at time of printing. Prices are subject to change. November 2009 Agenda. 12 agenda November 2009 www.aimqld.com.au