Brokenhead First Nation

Brokenhead Ojibway Nation
Build it Right Conference 2013
Program Alignment
CHAOS Model
Case Management Model-Edmonton
CHAOS Model

Client intakes many different times with a duplication of services and
processes

Programs work in isolation and do not attempt to communicate or,

Communicates and minimal Coordination on a case-by-case basis (informal
referral process, cross-training and programming)

Staff burn-out, high turn-over and increased frustration

Limited opportunities to access partnerships

Client’s needs are not fully addressed and may result in falling back into the
same cycles

Clients continue to feel that they cannot achieve their goals to improve their
quality of life and may stop trying.

Government cuts backs due to low statistical success rates…
Goals
The goals of the Brokenhead Ojibway Nation Transitional
Support Program are to promote: Skilled laborers with
willingness to work; Long-term employment
opportunities; Sustainable economic future.
Phase 1- Evaluation & Partnerships
Identified key programs to partners and recruit to the
working group… Met every 3 weeks
 Evaluate what has been done in the past and determined
what was effective and what was not working
 Gather community input by a community-based
committee and the participation of a Youth and Elder’s
SWOT Analysis and surveys
 Develop a vision, identify goals and steps to reach the
goals
 Obtained Leadership support of the initiative in January of
2013

Location, location, location!
The Income Assistance and Entrepreneurship, Employment and Training
Office relocated from the Governance and Administration Office (Band
Office) into their own building in order to deliver Active Measures
programming in the community.
Official EAST Resource Centre Grand
Opening!!
Employment Assisted Services & Training
ESD Funded
Recipients
Detailed Enhanced Service
Delivery Model
FNJF
Funded
Recipients
Initial contact
Initial contact
Referral
to other
services
File opened
Determination of
eligibility and
benefits
Eligibility assessment
financial needs test
Formal
assessments
*Individual profile
*Employability
assessment for
mandatory
participation
Mandatory
action plan
Referral
Client Supports
*basic preemployment
measures
*financial incentives
*transitional supports
Communication / coordination protocols between case
managers
For clients referral, follow up and compliance
Assessment
Planning
Exit
from IA
Implementation
Eligibility
denied
Eligibility and need
determination
Intake
Informal needs
assessment
File opened
Assessment
and planning
Active
measures:
*skill development
and training
*literacy training
and adult basic
education;
*labour market
training supports,
(eg,
transportation
and child care)
Other partners’
providers
Assessment
Planning
Interventions