Legal Assistance for Auto Accidents - Answers-in-Law

Legal Assistance for Auto Accidents
What should you do?
When one meets with an accident,
what comes to his/her mind?
Legal Assistance for Auto Accidents
Answers-in-Law
Legal Assistance for Auto Accidents
Your answers to legal concerns in auto accidents.
About the Plan
The ONLY service offering legal assistance in accident
matters, from the point of accident to the point of delivery
of your fully restored vehicle - all managed by
professionals legal service providers
Legal Assistance for Auto Accidents
Legal Assistance for Auto Accidents
A ONE-STOPSOLUTION to
your legal
concerns in auto
accidents.
Offering legal assistance in accident
matters, FROM THE POINT OF ACCIDENT
TO THE POINT OF DELIVERY OF YOUR
FULLY RESTORED VEHICLE – all managed
by professionals.
A 1ST OF ITS KIND service in Malaysia assisting vehicle
owners navigate through the complexities in an accident,
from tow truck operators to the police, insurance
companies to workshops, lawyers to public authorities
etc.
Brought to you by Answers-in-Law
Offered to all
Motor Vehicle
Insurance
Policy Holders
Legal Assistance for Auto Accidents
Ø 
In general, a person should contact a lawyer shortly after an accident
in order to ensure that he/she obtains proper legal advice on what he
should or should not do.
Ø 
Contacting and having a lawyer to advise and represent you can make
the difference between a justly resolved matter and incurring or
obtaining monetary damages.
Ø 
By obtaining professional legal advice, a person can be properly
informed of his/her rights from the very onset in any given situation.
Ø 
An experienced lawyer can assist you to navigate through the legal
system to ensure that your interest is safeguarded at all times.
Legal Assistance for Auto Accidents
At Answers-in-Law, we provide you with lawyers who are experienced in auto accident matters
employed in law firms registered with the Malaysian Bar. Customers are able to access the services
of the lawyers at NO additional cost.
From the Point
of Accident
1
2
MV Policy Holder calling
Answers-in-Law at the
point of auto accident.
6
Reporting
the
accident
to
insurance
company
5
7
Requesting MV Policy Holder
to sign document appointing
him/her as a lawyer
4
Writing letters to police
Writing letters to
hospital for medical
claim
To the Point of Delivery
of your FULLY
RESTORED VEHICLE
8
10
Recording full statement,
examining documents and
evidences
Ensuring appointed car
workshop proceeds with car
repair and obtaining estimated
completion time for the repair
Lawyer requests MV Policy Holder to
collect payment received from insurance
company for agreed compensation
3
Requesting if
MV Policy
Holder
intends to
claim from
own insurance
company or
3rd party’s
insurance
company
9
Lawyer
ensures that
the repaired
vehicle is
delivered to
MV Policy
Holder
The lawyer will advise the customer on what he/she is normally
entitled to claim (depending on the situation in hand)
Special damages
General damages
Claims for specific expenses like
Compensations for pain and
transport, repair to vehicles, hiring
suffering as a result of injuries
another vehicle, medical expenses.
caused to a person.
In short, generally specific
monetary expenses incurred as a
result of the accident.
Legal Assistance for Auto Accidents
Benefits
What does the plan have to offer
to its subscribing members?
Legal Assistance for Auto Accidents
MV Policy Holders:
•  One stop centre for legal assistance in the event of an accident
•  Ensure Policy Holders are well advised and protected
•  Make certain that policy holders are privy to the appropriate insurance claims
Insurance Company:
•  Ensure claims procedure and requirements are properly adhered
•  Eliminate unwarranted and exorbitant claims
•  Value added service to their Policy Holders, offering value-added services
and going the extra mile for their customers
Answers-in-Law:
•  Complementary product to indirectly introduce its main products
•  Avenue to develop the Answers-in-Law brand name
•  Additional source of revenue/income
Legal Assistance for Auto Accidents
Special Features of the Legal Plan By incorporating legal services into the MV insurance policy, Insurance
Companies are seen to be offering value-added services and going the extra mile
for their customers: Ø 
Lawyers respond within 24 hours – ensuring customers concerns are dealt
with the required urgency.
Ø 
Lawyers converse in customer’s preferred language – personalised to the
needs of customer upon registration.
Ø 
Lawyers work closely with customers – treating them as any important client
of their firm.
Ø 
Lawyers are experienced and knowledgeable in auto accident matters –
having at least 8 years practicing experience, registered with the Malaysian
Bar and employed in a law firm licensed by the Malaysian Bar.
Ø 
Lawyers provide the above and related services at NO cost to the customer.
Legal Assistance for Auto Accidents
Car Sticker for
Answers-in-Law’s Auto Accident Plan Subscribers
Answers-in-Law’s Legal Assistance for Auto Accidents Plan
Enjoy the benefits of the Plan by subscribing to
the CoPilot Card today.
Legal Assistance for Auto Accidents
About Answers-in-Law
Answers-in-Law is a first of its kind
interactive legal and public services
Answers-in-Law’s legal plans include
legal advice, consultation and court
directory that offers members access to
representation. It is designed to cover
the legal system through its unique Legal
large extent of the average person’s legal
Expenses Indemnity Programme.
needs at any given time, empowering you
to make informed decisions and to have
Equipped with advanced information and
the ability to say, “let me consult my
communication technology, Answers-in-
lawyer first”.
Law allows you to obtain immediate and
affordable access to the legal system,
assisting you in identifying legal service
providers who are best suited to address
your legal needs.
Legal Assistance for Auto Accidents
www.answersinlaw.com
www.facebook.com/AnswersInLawMalaysia
[email protected]
1800 18-19-20
Your solutions to auto accidents start here. THANK YOU