Vacation Rental Management

WELCOME
WWW.BOUNDLESSHAWAII.COM
Contact Amanda Steenman at
808-334-0548 for more information!
KAILUA-KONA, HI
Boundless Hawaii ©
Property Management Solutions
for the Big Island, HI
Boundless Hawaii, LLC  75-5870 Walua Road, Suite 201  Kailua-Kona, HI 96740
All rights Reserved. © 2015  Registered Broker 21323
Your Premier Property Management Company!
Call or eMail us today for more information and a free consultation
Amanda Steenman, Owner Operator
[email protected]
808-334-0548 or 877-782-5662
We would love to add you to our
growing list of satisfied property owners…
August 2015
Disclaimers & Ownership
INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH BOUNDLESS HAWAII, LLC SERVICES. NO LICENSE, EXPRESS
OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT. EXCEPT AS
PROVIDED IN BOUNDLESS HAWAII, LLC TERMS AND CONDITIONS OF SALE FOR SUCH SERVICES, BOUNDLESS HAWAII, LLC ASSUMES
NO LIABILITY WHATSOEVER AND BOUNDLESS HAWAII, LLC DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO USE OF
BOUNDLESS HAWAII, LLC SERVICES INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE,
MERCHANTABILITY, OR INFRINGEMENT OF ANY PATENT, COPYRIGHT OR OTHER INTELLECTUAL PROPERTY RIGHT.
Boundless Hawaii, LLC is a property management company only, and not a registered investment adviser, or a broker dealer and is
not acting in any way to influence investments of any kind, or provide any investment, financial, tax or legal advice of any kind,
including, but not limited to, the nature, potential value, returns, or suitability or any particular security, real estate property,
transaction or investment strategy.
Attached materials are copyrighted and are protected by worldwide copyright laws and treaty provisions. They may not be copied,
reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way, without Boundless Hawaii, LLC's prior
written permission.
“Boundless Hawaii” is a registered trademark of Boundless Hawaii, LLC. All other names and brands used in this document may be
claimed as the property of others.
Copyright © 2015 Boundless Hawaii, LLC. All rights reserved
August 2015
WELCOME
WWW.BOUNDLESSHAWAII.COM
HAWAII
The Big Island of Hawaii
• The Big Island of Hawaii
• Largest Island at 4,038 square miles, twice the size of all Islands combined
• The big Island offers a wide variety of options in terms of terrain, restaurants,
golf, beaches, shopping, watersports, and ocean frontage
• The eastern (Hilo) and western (Kona) sides of the island offer contrasting
climates: thick rainforest vegetation around Hilo, and dry sunny beaches
along the Kona/Kohala coast
• Two of the tallest mountains in the Pacific - Mauna Kea & Mauna Loa - dominate the island
• The Big Island is home to Parker Ranch, the largest contiguous ranch in the USA
• Ka Lae (better known as "South Point") is the southernmost point in the USA
• A home on the Big Island can be a rewarding investment
• Vacation rental offers the opportunity to lower the cost of home ownership in Hawaii
• The vacation rental market is ~12% of the combined 4+ day US vacationers market, leaving
considerable room for growth
• Professional management will help protect your investment, and offers the opportunity to grow the
return on your investment
August 2015
The Big Island of Hawaii
The Big Island is Hawaii's largest Island at 4,038 square miles and its total size is twice the size of all other Hawaiian Islands combined. The Island of
Hawaii is built from five separate shield volcanoes that erupted somewhat sequentially, one overlapping the other. Because Mauna Loa and Kīlauea
are active volcanoes, the island of Hawaii is still growing. Between January 1983 and September 2002, lava flows added 543 acres to the island. The
volcano's are all in different phases of their lifecycle:
• Kohala - extinct
• Mauna Kea - dormant
• Hualalai - active but not currently erupting
• Mauna Loa - active
• Kilauea - active and erupting
About 22 mi southeast of Hawaii lies the undersea volcano known as Loihi. Loihi is an erupting seamount that now reaches about 3,200 feet below
the surface of the ocean. Continued activity from Loihi will likely cause it to break the surface of the ocean sometime from 10,000 to 100,000 years
from now. At 800,000 years old the Big Island is the youngest of the island chain. However, it was the first island discovered by voyaging
Polynesians. The Big Island is the only Island still growing. Hawaii's volcanoes rise an average of 15,000 feet (4,572 meters) to reach sea level from
their base. The largest and most famous, Mauna Loa built itself up to a height of almost 14,000 feet above sea level (4,169 meters). As a "shield
volcano" they are built by accumulated lava flows, growing no more than about 10 feet at a time to form a broad and gently sloping shape. Hawaiian
islands undergo a systematic pattern of submarine and sub-aerial growth that is followed by a specific pattern of eruption, building, and erosion. An
island's stage of development reflects its distance from the hotspot. Kilauea volcano is the world's most active.
Due to the landscape the Big Island is the home to Parker Ranch, which is the largest contiguous ranch in the United States. The Parker Ranch, near
the town of Kamuela, has approximately 480,000 acres of land. The ranch is the home of the world famous Paniolo, which is Hawaiian for Cowboy.
The ranch features great rodeos, ranches, the arts, culture, fine restaurants and the Islands newest hospital. Parker Ranch even offers private
education as Parker School became an independent day school to serve the area's high school students. Parker School is fully accredited in grades
K-12 by the Western Association of Schools and Colleges (WASC) and the Hawai'i Association of Independent Schools (HAIS).
August 2015
The Towns Of the Big Island
Kailua is the town in the district of North Kona on the Big Island of Hawaii. The post office designated it as KailuaKona to differentiate it from the larger Kailua located on windward Oahu. Mostly we call it just "Kona." The
population was 11,975 at the 2010 census. It is the center of commerce and of the tourist industry on West Hawaii.
The community was established by King Kamehameha the first to be his seat of government. The town is located
along the shoreline of Kailua Bay and up the southern slope of Hualapai volcano. Kona has a tropical climate with
warm temperatures year-round. The coldest month in Kona is January with an average high of 81.9°F. August is
the warmest month with an average high of 88.0°F. Humidity is generally between 50% and 70%. Kona is generally
dry, with a mean annual precipitation of less than 12 inches. Kailua is the start and finish of the annual Ironman
World Championship triathlon, the annual Kona Coffee Festival, and the Hawaiian International Billfish Tournament.
Hilo is the county seat of the County of Hawaii and positioned on the windward (east) side of the island. A scenic
drive around Hilo along the rugged Hamakua coastline is considered to be one of the most interesting routes to
explore. East of the downtown core, the port of Hilo is safeguarded by a seawall stretching about three miles and
providing a picturesque view of the surrounding area. The town overlooks Hilo Bay, situated upon two shield
volcanoes; Mauna Loa, an active volcano, and Mauna Kea, a dormant volcano upon which are sited some of the
world's most important ground-based astronomical observatories. Hilo is home to the University of Hawaii, which
offers an exquisite oceanic program.
Circa 1100 AD, the first Hilo inhabitants arrived, bringing with them Polynesian knowledge and traditions. Although
archaeological evidence is scant, oral history has many references to people living along the Wailuku and Wailoa
Rivers. Hilo features a tropical rainforest climate, with substantial rainfall throughout the course of the year and this
makes it the third wettest designated city in the United States behind the southeast Alaskan cities of Ketchikan and
Yakutat and one of the wettest in the world.
August 2015
Why Use Professional Property Management?
“Like it or not, guests are seeing more property options, expect more stay
flexibility, require online payment security, demand extended hour booking
responsiveness, want 24-hour call-outs, and expect more tailored arrival
times.” said Richard Vaughton, Director for Discovery Holiday Homes.
“Those things, along with additional online distribution, professional
marketing expectations, search engine optimization, and paid ads are some
of the reasons more and more owners are seeking help in a more difficult
market.”
August 2015
Vacation Rental Industry Trends
Research shows that 87% of the vacation renters believe the overall
experience to be better than a hotel!
• $55 billion industry, with only 4% to 6% market penetration
• 87% of the vacation renters will recommend it to their friends and family
• Satisfaction is driven by kitchen access, a living room space to relax in, the
convenience of entertaining friends, and a more authentic local experience
• Online booking capabilities, driven by the growth of the Internet and Smart Phones,
has significantly increased popularity of the vacation rental industry
• The vacation rental market is approximately 12% of the combined 4+ day US
vacationers market, leaving considerable room for growth
• An incredible 70% of “second home” owners intent to rent to vacationers!
August 2015
Hawaii Tax Act 326
• Tax and real estate laws related to vacation rental continue to evolve nationwide, and in Hawaii. It can be a
challenge to stay in compliance. Recent changes in the Hawaii code has added a significant number of
requirements for any property owner, not living in Hawaii, to rent out their property:
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Tax Act 326 requires any operator of a transient accommodation to furnish “relevant information” concerning the operator
-- Effective 7/1/2112 (HB457 HD1), Must comply by 1/1/2014.
Anyone who does rent their property out on a short term basis is required to:
• Obtain an Hawaii business license
• Obtain General Excise Tax (GET) and Transient Accommodations Tax (TAT) licenses, and collect and pay tax
• File a Hawaii state income tax return if you are doing business in Hawaii
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“Doing business” includes all activities engaged in or caused to be engaged in with the object of gain or economic benefit, direct or indirect, except
personal services performed as an employee under the direction and control of an employer
As a non-permanent resident you must provide contact information of a person (or company) that resides on the same
island as your property to the state, home owner associations, and renters
You must show your GET and TAT numbers in any and all advertising and publications
You must file a year end 1099-Misc if you pay any vender (contractor, attorney, landscaper, pool maintenance…) for any
services of $600 or more annually
Our Representation Services can take care of all these requirements for you, and since
we are a licensed real estate brokerage we can keep you in compliance long term.
August 2015
Property Owner Challenges
• Maintaining your investment 5,000 miles away from your residence can be
challenging at best
• Hawaii offers amazing properties and climate, but… your investment is a long ways away
• Strong relationships with local partners and contractors, offering quality and
dependable services, is critical to maintaining your property
• Managing quality, timeliness, and consistency of services can be challenging
• Nationwide over 27% of vacation home owners use a property management firm because
they lack the local connections to quality service providers
• Real Estate and vacation rental laws are constantly changing
• Home owners are now required to use some form of professional or local management
• In Hawaii vacation rental increasingly falls under the jurisdiction of Real Estate Law
• Often property issues need immediate attention to prevent escalating damage
All of these factors are critical, not only to protect your investment,
but also to grow the returns on your investment.
August 2015
WELCOME
WWW.BOUNDLESSHAWAII.COM
OUR COMPANY
Boundless Hawaii, LLC  75-5870 Walua Road, Suite 201  Kailua-Kona, HI 96740
All rights Reserved. © 2015  Registered Broker 21323
Who We Are…
Leadership Depth: 25+ years experience in tourism and executive management
leads to high standards in all areas of our operations!
Customer Acquisition: We deploy the latest in internet marketing, social media,
and channel strategies to consistently interact with a wide range of customers.
Customer Service: Consistent and predictable customer service, and rapid follow
up, creates loyalty for your customers.
Attractive Returns: We preserve your property and help grow your business,
making your real estate ownership a rewarding investment.
Peace of Mind: Your investment is always looked after professionally, even when
you are 5,000 miles away. We are a licensed Real Estate brokerage firm.
Technology Leverage: We leverage online technologies to integrate your
requirements into our operational management systems.
August 2015
Growth and Success
Gross Rental Revenues
• Our business has consistently grown 9 out of 10 years
• We are a boutique business by choice as personalized service,
and high standards in operations, drives our success
• We merged a strong mainland work ethic with our unique
“Aloha” spirit
Dollar Value per Night Booked
• The quality of our portfolio, as demonstrated by the increasing
value per night booked, has been a major factor in our growth
and customer loyalty
• In 2014 our nightly rate was >20% above the industry average
• Net Promoter Score* >60% as measured by over 100 recent
customer surveys
*Net Promoter Score attempts to measure loyalty and not just satisfaction, and is based
on the fundamental perspective that every company’s customers can be divided into
three categories: Promoters, Passives, and Detractors.
You can read more about NPS at: http://www.netpromoter.com/why-net-promoter/know
August 2015
Vacation Rental in Hawaii
Occupancy for Homes
100%
80%
60%
40%
20%
0%
2012
1/2 BR
2013
3/4 BR
2014
4+ BR
Seasonality Profile
200
150
100
50
• 60% of the vacation home renters are larger families and family group
travel, which is why we see a rising interest in the use of homes that
accommodate larger parties
• Trips taken with extended family and friends represent one of the only rising
types of leisure travel. This “togethering” trend favors vacation rental for
comfort under one roof1
• 69% of leisure travelers have taken a vacation to celebrate a special occasion,
“Celebration Vacations” continue to boost the growth of vacation rental1
• Kailua-Kona has a winter high season
0
jan feb mar apr may jun jul aug sep oct nov dec
• Dec-Mar is the busiest season of the year, Apr-Nov is the low season
• Long lead bookings environment makes it easy for you to plan cash flow
By January, >50% of our annual
rental revenues are booked
• Most reservations are made 5 to 12 months in advance
• Renters are looking for unique property features and often there is only one
specific property that offers what they want
1. MMGY Global/Harrison Group 2012 Portrait of American Travelers
August 2015
Rental Management Platform
• >65% of vacation renters are using the Internet to search for properties
• >30% of vacation renters prefer to book online, but over 60% still want to
communicate with the management company directly!
• We use an integrated cloud based operations management and customer
acquisition platform
• Hosted by HomeAway.com, the industry leader in vacation rental management, finance, and
operations software
• Our website offers depth and breadth in managing the customer experience,
relationship, and engagement
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August 2015
Mobile friendly, and conforms with the latest HTML 5.0 web coding standards
Owner accounts to issue service requests, view property activity, and provide feedback
Renter accounts to manage legal documents, arrival information, and book concierge services
Concierge services such as arrival grocery delivery to increase loyalty
Collect feedback through surveys and track Net Promoter Scores
Customer Acquisition
• Our channels give you reach and depth
• We promote your property through a wide variety of industry platforms and channels, such as VRBO,
FlipKey, HomeAway, Zaranga, Clearstay.com, TripAdvisor, Beachhouse.com, Expedia, Beach vacation choices,
Rental Source, and many other…
• With over 35,000 followers, our active Facebook fan base far outperforms any competitor in Hawaii
• Platform is used to highlight properties and inform people about specials, our company, vacation rental
trends, the Big Island, and Hawaii
• On a monthly basis we reach over 50,000 followers and prospective followers, organically and through paid
advertisement
• We are actively engaged with over 5,000 people monthly (post comments, likes, re-posts etc.)
• We run multiple campaigns through the Google Advertisement platform
• Our reach is broad, not only through Google search, but also through affiliated
Google travel related properties and products
• Monthly we reach over 500,000 potential customers throughout North America and Australia
August 2015
Boundless Hawaii Rental Performance
• Three factors play a critical role in the success of your rental property:
1. Make your property a pleasure to stay at and make it feel like home, but ensure it has a clean
and uncluttered look and feel
2. Furnish it to ensure a highly attractive, and competitive, “cost per night per person” rate
3. As in any real estate field, vacation rental is about location, location, location…
• Popular units can enjoy between 50-60% occupancy assuming 10-20% owner
occupancy, resulting in 60-80% usage of the property
• The three factors listed above drive occupancy more than anything
• Properties can create a “following” and it is important to build a relationship,
augmented with financial incentives for returning guests
• Due to distance and necessity to fly in, Hawaii has a lower “return customer rate” than other
areas such as California or Florida
• States such as California and Florida benefit from long weekend drive-in repeat guests, this is a
market segment not available in Hawaii
August 2015
Our Value and Promise
• The value we deliver to you as the property owner
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Real estate brokerage provides compliance protection
24x7 coverage with backup gives you, the owner, peace of mind
Access to a dependable and qualified partner, vendor, and service provider community
Menu of services and capabilities to adapt as you grow and your needs change
Our scale makes the individual services competitive and reliable
Our “Seal of Approval” gives your customers peace of mind
• The reach and depth of our channels creates opportunities for everyone
• Our extensive marketing programs drive thousands of leads and customer interactions
• We enjoy large following on Facebook, and advertise heavily through Google
• We offer overflow leads to our representation property owners
Our flexible offering across a full range of services enables the growth of your business at every stage,
and our leads drive occupancy for all of the properties we have under management irrespective of the
specific services offering you contracted us for. It’s a win-win for all!
August 2015
Selection of the Properties We Manage
August 2015
Home Page
Internet Presence
Facebook
Owner Account Portals
August 2015
WELCOME
WWW.BOUNDLESSHAWAII.COM
OUR SERVICES
Boundless Hawaii, LLC  75-5870 Walua Road, Suite 201  Kailua-Kona, HI 96740
All rights Reserved. © 2015  Registered Broker 21323
We Offer Four Levels of Services
1. Full Service Vacation Rental Management
• Properties actively rented by Boundless Hawaii, and under full supervision of Boundless Hawaii
2. Long Term Rental Management
• Rental of 91 days or longer
3. Property Management Services
• Properties used by owners but not rented with an intent to profit from the activity
4. Property Representation Services
• Local representation services for non-Hawaii resident owners that rent their property actively
with an intent to profit from the activity
Additionally, we can provide full service remodel, construction, and repair oversight
• Coordinate with local service providers, contractors etc.
• Final inspection of work performed
August 2015
 Vacation Rental Management
• Full Service Vacation Rental Management
• Comprehensively manage your property including walkthrough, repairs, landscaping, pool services, and
emergencies
• Market your property throughout our online presence, travel agents, and broad set of channels
• We manage keys, access, and lockbox services
• Schedule and coordinate all cleaning services and arrival preparation
• Handle all payments, transactions, and insurances of renters
• Provide all on island services and requests for your renters
• Ensure all rental legal paperwork is properly handled, acknowledged, and signed
• We provide a smart phone App for arrival and departure services, communications with us, and information
about local activities (restaurants, golf, fishing, etc)
• Concierge services for your guests i.e. arrival services, airport pickup, grocery delivery, etc.
• Maintain trust accounts and provide financial reports for revenue tracking and tax purposes
• As a real estate brokerage we maintain legal compliance with all local Real Estate laws
• Pricing
• 22-27% Commissions on Gross Rental Revenues
• Percent fee depends on type of property and complexity of managing it
August 2015
 Long Term Rental Management
• Long Term Rental Management
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We manage your property including all maintenance, repairs, and cleaning
Work with prospective renters and execute background checks & qualification procedures
We maintain renter contracts, and legal compliance with local Real Estate laws
Resolve any day to day issues your renter might have
Furnished or unfurnished properties
• Pricing
• 10% Commission on monthly rental rate charged
August 2015
 Property Management &  Representation
• Property Management
• Property is not rented out by the property owner, but occupied for personal use only (owners & guests)
• We watch over your investment while you are away
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Bi-weekly walk-through services to check on your property
Coordinate and manage repairs
Get your property ready for your arrival (or your guests)
• Property Representation
• Property is rented out by the property owner with an intent to profit from the activity
• Vacation rental by individual owners continues to evolve and is carefully scrutinized by State legislators
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Strong trend towards the enforcement of Real Estate policies and laws on vacation rental activities
Enforcement is especially active in areas such as trust accounting, contracts, tax collections, licenses and permits.
• We provide peace of mind in an ever changing legal environment
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August 2015
We offer “representation” services for those who would prefer to manage their own rental properties, but are not
residents of the Hawaiian islands
As a licensed Real Estate brokerage firm we can help you stay in compliance as State laws evolve
We offer many services, such as cleaning, maintenance, emergency contact, walk-through, in addition to basic
representation services
Services Descriptions
Service Descriptions for Property Management and Representation
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Property Management Services: This service is for properties not rented out by the owner. It includes services such as a bi-weekly property walk through to inspect the property for issues. We issue a
report to the owner after the inspection. You know there is always someone local to look out for your property, a professional service you can always call upon.
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Property Representation Services: This service is for properties that are rented out by the owner, and the renters are acquired by the owner. Hawaii has certain rules for owner rented properties not
managed by a professional management company. We provide the services that cover those rules i.e. on island emergency contact; online owner tracking account; contact for the state of HI. We also
offer a “Boundless Hawaii Seal of Approval.” This is a curation service to give your customers confidence about booking your property. Additionally, we can include your property on our website and
highlight it in our social media postings.
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On Site Renter Services: For each renter of your property we can provide arrival, departure, and on-island services. This includes pre-arrival property preparation, departure inspection, meet guests at
the property (subject to hour of day) to explain how things work and provide access and keys, and answer phone calls from renters to resolve on-island issues and/or questions. This service is billed for
on a renter by renter basis. All other services are billed for on a monthly subscription.
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Bi Weekly Walkthrough: We provide a bi-weekly inspection of your property. We will perform and thorough walk through, flush toilets, check faucets and toilets for leaks, inspect landscaping and check
your pool, etc. We will coordinate the resolution of issues found with you and provide further assistance depending on the services you have contracted with us.
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Managed Housekeeping: We can manage all the housekeeping and cleaning services for you with local service providers. Through the account portal you will let us know when your guests arrive and
depart, and when cleaning services are needed. We will coordinate cleaning services, manage the cleaning crews, crew scheduling, and quality inspections.
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Landscaping & Pool Management: If you have a house it might be easier for you to let us manage the landscaping services and/or pool cleaning services for your property. We will coordinate regular
visits of the service provider and coordinate any special issues that come up. In addition you can initiate requests for additional and special services through your account portal.
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Repair and Maintenance: Repairs are often complicated to get done when you are 5,000 miles away. With this service we will coordinate and schedule maintenance tasks for your property. We have a
wide network of quality and dependable contractors that can perform a wide range of services. We ensure contractors are qualified and licensed for the work they perform.
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Emergency & One Time Event Services: We offer emergency and event by event scheduling and coordination services in case we need to take care of something for you property, like a plumbing issue,
or a window is broken, etc. This service is billed for by occurrence. There is no scheduling charge if you subscribe to our Repair & Maintenance services and the issues can be resolved without us having
to physically visit your property. We will charge a scheduling and coordination fee if you don’t subscribe to R&M srvcs. In all cases there are additional fees for issues that require us to physically go out
to the property. If the time required is over 90 minutes we will charge an hourly management rate.
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Lockbox and Key Management: Managing lock box codes and keys is a complex endeavor when you are not on the island. With this service we will manage the lock box codes, regular code changes,
and key issues for you. This ensures your renters will have access to your property when needed. Managing keys and property access is what makes vacation rental more logistically challenging than
hotel’s, and it’s one of the things guests are always concerned about.
August 2015
 Property Management Services Menu
Description
Account Set Up: Account portal set up on our website; Initial walkthrough of the property; Registering documentation
Base Property Management Services:
- For owner used and non-rented units the base service includes bi-weekly walkthrough inspections of the property and status reports to the owner.
ADD ON SERVICES WE OFFER:
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Managed Housekeeping: Arrival and cleaning services for your, or your guests, prior to arrival on the island
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Landscaping & Pool Management: Manage the landscaping & Pool vendors and any irregular or one-time service calls you require
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Repair & Maintenance: You schedule maintenance requests through your account portal and we’ll make sure the right qualified, licensed, and
dependable vendor is scheduled to perform the work. This service will also cover issues we find during our inspections and walkthrough.
Please contact us for pricing
August 2015
 Property Representation Services Menu
Description
Account Set Up: Account portal set up on our website; Initial walkthrough of the property; Registering documentation for
representation
Base Property Representation Services:
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This service is for properties rented out by the owner. This includes the base services we provide when we represent your property i.e. Emergency
Contact; Online Owner Tracking Account; Contact for State of HI.
Boundless Hawaii Seal of Approval: Curation service to give your customers confidence about booking your property. This also includes the listing of
your property on our website and highlights in our social media postings
ADD ON SERVICES WE OFFER:
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On Site Renter Services: Prepare property for arrival, pre-arrival and departure inspection, meet guests at property (subject to hour of day), answer
phone calls from renters and resolve on-island issues
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Bi Weekly Walkthrough Inspections: Inspection of your property, coordination with you for any issues found. If you use “On Site Renter Services” and
have regular guests you would not need walkthrough service as we will regularly inspect your property as part of the renter arrival preparation
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Managed Housekeeping: You tell us when you need cleaning services and we’ll manage the cleaning crews, crew scheduling, and inspections
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Landscaping & Pool Management: Manage the landscaping and Pool vendors and any irregular or special service calls you require
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Repair and Maintenance: You schedule maintenance requests through your account portal and we’ll schedule qualified & licensed vendors
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Lockbox and Key Management: We will add your property to our lockbox and key management process
Please contact us for pricing
August 2015
 Property Representation Discount Packages
Full Service House Package
Full Service Condo Package
Basic House Package
Base Representation Services
Base Representation Services
Base Representation Services
Base Representation Services
On Site Renter Services
On Site Renter Services
Managed Housekeeping
Managed Housekeeping
Repair & Maintenance
Repair & Maintenance
Landscaping & Pool Management
Bi-Weekly walk through
Managed Housekeeping
Managed Housekeeping
Bi-Weekly walk through
Landscaping & Pool Management
Lockbox and Key Management
Lockbox and Key Management
Weekly walk through
Basic Condo Package
Weekly walk through
10 to 15% discount on packages
10 to 15% discount on packages
10% discount
10%discount
Please contact us for pricing
August 2015
Your Premier Property Management Company!
Call or eMail us today for more information and a free consultation
Amanda Steenman, Owner Operator
[email protected]
808-334-0548 or 877-782-5662
We would love to add you to our
growing list of satisfied property owners…
August 2015