sports betting
Transcription
sports betting
A F F I L I AT E R E P O R T REPORT SPORTS BETTING 15 Featuring: Betting Promotion INTRALOT Perhead Samvo SBTech Sporting Solutions Sportradar Tailorbet 001_eGR_sports betting_2013_cover.indd 15 03/04/2013 15:34 ILLUMINATING NEW MARKETS Let Playtech’s proven experience light the way to success in the regulated markets www.playtech.com [email protected] Untitled-4 1 21/03/2012 12:08 SPORTS BETTING REPORT Head of content, eGaming Review: James Bennett Tel: +44 (0)20 7832 6561 [email protected] Report editor: Andrew Roocroft Tel: +44 (0)20 7832 6629 [email protected] Staff writer: Roberto Barros Tel: +44 (0)20 7832 6543 [email protected] Head of production: Claudia Honerjager Sub-editors: Rachel Kurzfield Eleanor Stanley Group commercial manager: Ben Robinson Tel: +44 (0)20 7832 6553 [email protected] Commercial manager: Sam Compagnoni Tel: +44 (0)20 7832 6554 [email protected] Publishing account manager: Debbie Robson Tel: +44 (0)20 7832 6551 [email protected] Publishing account manager: Jonathan Vintner Tel: +44 (0)20 7832 6552 [email protected] Content sales: Emmanuel Nettey Tel: +44 (0) 20 7832 6594 [email protected] Group head of content: Gwyn Roberts CEO: Charlie Kerr eGaming Review is published monthly by Pageant Gaming Media Thavies Inn House, 3-4 Holborn Circus London, EC1N 2HA, United Kingdom Introduction Outstanding competition W hile sports betting continues to be one of the fastest growing sectors within the egaming industry, competition is becoming increasingly fierce as operators strive to keep up with the latest technological advancements and stand out from the crowd. Nowhere is this more obvious than in the rise of inplay betting which has seen significant growth in the last few years. The innovation has served to highlight the importance of technology, particularly the need to combine a comprehensive sportsbook offering with an attractive mobile product. However, competition for sportsbook market share has always been tough and operators and service providers are adapting well. Another factor that continues to challenge the industry is the increase of regulation being enacted across Europe. This move to dot.country markets looks set to continue beyond this continent and expand to other regions of the world, meaning operators must ensure they continue to provide market-leading solutions at a local level too. In our eGaming Review Sports Betting Report 2013 you will find in-depth discussions from industry experts on these issues, and more, that are driving the future course of the sports betting industry which has major sporting events, including the Ashes and the Lions tour, to look forward to in 2013. 3 ISSN 1742-2450 Printed by The Manson Group © 2013 all rights reserved. No parts of this publication may be reproduced or used without the prior permission from the publisher 003_eGR_sports betting_2013_intro.indd 3 By Andrew Roocroft | Report editor 06/03/2013 16:13 SPORTS BETTING REPORT Contents ◆ www.e g r m a g a z i n e.co m 06 08 European online sports betting: the race for rapid growth eGaming Review editor James Bennett examines the main drivers behind online sports betting growth in the last two years 4 11 Riding the wave Giving the people what they want With players wanting the most in customisation from their bets, eGaming Review speaks to Kevin Lo, Bruce Elliott and David Silva of Tailorbet to find out about their peer-to-peer sports betting offering Yan Tang, of Samvo, talks to eGaming Review about what makes her company unique in the sports betting sector 14 17 20 The new B2B sportsbook landscape As the regulatory environment in Europe advances, the gaming industry faces a number of challenges. Nikolaos Konstakis of INTRALOT explains what’sthe key to driving a local operator’s interactive and land-based sportsbook business What does 2013 hold for bricks and mortar? With growing activity for online sportsbetting operations, Itai Zak of SBTech discusses the land-based sports betting industry Ahead of the curve As the sports betting industry becomes increasingly crowded, Travis Prescott of Perhead talks to eGaming Review about the main differentiators a company should consider in order to remain competitive 23 28 30 Keeping up with the times eGaming Review sits down with Simon Trim of Sporting Solutions to discuss the company’s growth strategies 004_eGR_sport betting_2013_contents.indd 4 Resounding success at ICE 2013 ICE Totally Gaming 2013 was very successful for Betradar. There was a great interest in the products on display with the new Virtual Gaming products a real crowd puller. Erik Lorenz of Sportradar takes a look at the company’s latest innovations and developments A game of two halves... and countless bets With the possibilities of live, in-play betting constantly expanding, Richard Hogg of Betting Promotion examines the opportunities this presents 06/03/2013 16:44 EXPERTS IN OUR FIELD Making markets, managing risk and providing liquidity for bookmakers and betting exchanges. Actively trading in sports since 2003, we have a proven track record providing a tailored service of bespoke prices at any specified margin. We provide this service via two products: BETPUSH for a fixed monthly fee and BETPOWER on a risk free profit share model. Trading up to €1 billion annually, we create thousands of markets for sporting events both pre-live and live, incorporating over 10,000 events every month. Contact us today to see how we can help your business. [email protected] FIXED FEE • Market making • Risk management • Event creation, suspension and resulting • Monthly fixed fee - dependant on the needs of the operator RISK FREE REVENUE SHARE • Market making • Risk management • Event creation, suspension and resulting • No initial costs • Risk free – profit share model* www.bettingpromotion.com 10 2 0 0 3 - 2 013 *Betting Promotion will take on risk subject to requirements Untitled-1 1 Review 297x210 Ad.indd 1 19233 iGaming London | Malta | Sweden 10 YEARS OF MARKET MAKING & TRADING 06/03/2013 06/03/2013 11:16 09:34 SPORTS BETTING REPORT Featuring: eGR European online sports betting: the race for rapid growth eGaming Review editor James Bennett examines the main drivers behind online sports betting growth in the last two years Outlining the highlights of the past year and looking to future potential, the long-serving CEO mentioned the company’s growth in football, basketball and tennis inplay turnover in the second half of its financial year was up 59%, driven largely by “product enhancements” and the operator’s ability to offer a wider range of products ou know a sector of any type of industry is doing and markets on the most popular sports and events. He well when two of its stellar listed companies report added that William Hill Online would extend its tennis record online revenues and suggest there is plenty more and cricket products in 2013, opening up cricket to ballleft in the tank. by-ball on every domestic game. He also said his team Online sportsbook has been the driver with betting is “working on” adding major US products including bigger, better and more readily accessible in any format, every game from the NFL (American football) and and on virtually any channel, than ever before. The NBA (basketball), while there would be an increase in number of markets on offer has boomed in the last five attention on player management, CRM, bonusing and years with in-play being taken to new heights thanks to tailored customer content. new trading capabilities, more data and an increasing In another sign that retail’s appeal, despite being number of countries opening their doors to regulation the bedrock of a number of large European sportsbook in order to capitalise on a phenomenon that has operators, is fading with customers switching to online arguably revealed only a glimpse of its future potential. and/or mobile sports betting, Topping added that The number of sports on offer in-play at some of the online sportsbook turnover was higher than Over The industry’s largest sportsbook operators, for example, Counter (OTC) numbers, for the first seven weeks now ranges from 12 to 20. of trading in 2013. “This doesn’t mean we have weak The first of those high performers that continues to retail but that we have two bloody strong businesses”, reap the benefits of investing in regulated markets and he joked at the time. Group net revenue for the first in sportsbook, trading and a good customer experience seven weeks of this year was up 20%, online net is Paddy Power, which, thanks in part to its Australian revenue up 29%, sportsbook net revenue up 75%, business, has helped contribute to record profits for 2012. and retail net revenue up 13%. A clear indicator that The previous financial year was the first full year to not only is online sportsbook booming, but also that include figures from Sportsbet, the Australian-licensed gambling really is a recession-proof industry. company it acquired in early 2011, with operating profit from the region coming in at €30.8m, a 35% increase Mobile: the key driver year-on-year. Mobile, however, has been the principal driver for a The second of the two top performers, William Hill, flurry of new customers (Paddys doubled its active also boasted record online and sportsbook numbers player numbers in three years) being drawn to and for the year in annual results presented at the end of depositing on sportsbook sites and apps across various February. Its chief executive, Ralph Topping, even went devices, platforms and increasingly on tablets. as far as to say that there is “a lot more to come” from its In a survey at the beginning of this year, 48% online business, which is now valued at £1.5bn. of eGaming Review’s readers said 2013 would be Y 6 006_007_eGR_Sports betting_2013_James ed.indd 6 06/03/2013 15:00 SPORTS BETTING REPORT the year mobile overtakes desktop as the egaming channel of choice. This is perhaps not surprising with smartphone and tablet devices becoming even more diverse and sophisticated and with an increasing number of egaming operators and service providers seeing their respective mobile offerings mature in recent months. Growth in mobile gaming net revenue was up 700% for William Hill with 700,000 downloads of its Apple iPhone app in less than a year, 34% of its overall sportsbook turnover generated by mobile bets and with a 40% target, plus sportsbook weekly average stakes of £15m a week realistic targets for the business as we progress this year. For Hills’ Irish rival, mobile also continued to flourish with the channel contributing 32% of group online revenues for 2012 after a 185% year-on-year increase to €129m. The last two years have seen Paddy Power and a host of other operators unveil a range of new mobile offerings including Paddy’s iPad-only and more user-immersive offering, Roller, with a “controllable” roulette spin action and a two-tap functionality when betting. A number of commentators, including mobile marketing specialist Jack Sangster, formerly of Sporting Index and Centrebet, believe it won’t be long until we see a bookmaker offering its services exclusively via mobile. “Mobile and betting have gone together like peas in a pod since the likes of [mobile supplier] Mfuse brought out the early Java-based solution for those archaic Nokias. But ask yourself how long it will be until we see a newcomer to the sportsbook world – either side of the equator – which promotes itself strictly as a 006_007_eGR_Sports betting_2013_James ed.indd 7 mobile-only operation? Or, failing that, a current sportsbook that rebrands as mobile-only?” he said. “This newcomer or rebrand will add the word ‘mobile’ to the end of the brand name and the business model will simply focus on providing a mobile and tablet betting platform designed to fulfil each and every mobile punter’s need, supported across every major mobile operating system. “KPIs will be geared totally to attracting and riding the wave of the generation – and the generations behind them – who are consuming this form of communication device at levels the technological world has never seen before,” he explains. One main challenge to operators, however, is and could well be for some time to come, the difficulty in keeping up with the rapid changes in technology and consumer appetite, as well as being able to sustain spending levels running into the hundreds of millions in order to maintain leading positions and precious market share. “No one in the sportsbook world has mastered the perfect mobile betting platform,“ says Sangster. “I personally don’t think anyone ever will. Constantly changing technology ensures it will always be a work in progress, never finished, just continually improving. For me, simplicity in a mobile betting offering is still very much the key, but that’s a whole other topic in itself,” he adds. One thing is certain, however; the appetite for betting, be that pre-match or in-play on mobile, is booming, and with the Cheltenham Festival only a week away [at the time of writing] with an estimated £150m expected to be placed every day of the four-day event, this is only expected to go one way. Up. ◆ 7 06/03/2013 15:00 SPORTS BETTING REPORT Featuring: Tailorbet David Silva ◆ Chief information officer ◆ Tailorbet is the chief information officer of Tailorbet. He manages the testing operations and information of data on the Tailorbet platform. Giving the people what they want With players wanting the most in customisation from their bets, eGaming Review speaks to Kevin Lo, Bruce Elliott and David Silva of Tailorbet to find out about their peer-to-peer sports betting offering W 8 ithout a doubt, the biggest boom to the egaming sports betting sector in the past few years has been in-play. With the vast majority of sports betting wagers being made during sporting events operators are faced with an abundance of betting activity, but how can they capitalise on this veritable goldmine, especially as the in-play arena becomes more crowded? To find out more, eGaming Review talked to Kevin Lo, Tailorbet’s chief technology officer, Bruce Elliott, chief mobile officer and David Silva, chief information officer, to find out more. eGaming Review (eGR): How has the growth of in-play revolutionised sports betting products? Bruce Elliott (BE): The growth of in-play betting has forced sportsbooks to really understand how bettors watch and interact with sporting events as well as making them expand the way users access their products (such as through mobile). Some sportsbooks offer their customers great, in-depth live match data that they can follow along which historically didn’t exist. Today, users are accustomed to receiving great play-byplay data as the games progress. Kevin Lo (KL): In-play, with the added attribute of excitement and entertainment, has definitely made sports betting a shared, social event. This is huge because the online social interaction around these events opens up tremendous opportunities for operators and advertisers. eGR: Has in-play affected betting patterns from players and therefore made this a harder market to control? BE: I would say that in-play has definitely changed 008_009_eGR_Sports betting_2013_tailorbet.indd 8 betting patterns. Previously, players would traditionally look for pre-game bets and limit their gambling to his information, however, now there has been an increase in activity for bettors on sportsbook sites. It is a win-win for both parties. Sportsbooks not only get more activity but players are able to get additional betting options as they enjoy the match they are watching in real-time. At Tailorbet, we want to progress with this trend and give the power of ‘controlling’ the market to the player and allow them to create their bets in real-time. We ourselves aren’t looking to control the market or the player, so we give the player quite a bit of independence – they can design their own bets and then share these bets with others. KL: It is not about control for the operators. It is in fact about giving the control to the players. At Tailorbet we are trying to free users from limitations, giving them the tools needed so that they can enjoy themselves in various different ways. eGR: With in-play there is a plethora of different markets to bet on. How have operators had to adapt and expand their sports betting products? BE: This is really where the beauty of Tailorbet lies. If operators wanted to adapt and expand their betting products, they could easily integrate our platform onto their existing website or mobile offering and to put them in-line with the wants and needs of their customers. The integration of Tailorbet onto a sportsbook allows existing operators to have the ability to keep their traditional offerings along with adding new and exciting peer-to-peer betting options which helps the operator to evolve their product in line with the players. David Silva (DS): With the growth of in-play, a number of operators are actively engaging with their statistical providers in order to capitalise on the abundance of activity they are experiencing and expand their offerings as a result. For instance, several statistical providers are adding equipment at 06/03/2013 16:18 SPORTS BETTING REPORT the actual games themselves to accumulate data that may assist a bettor (for instance, how fast a footballer is playing on average during a game). In summary, the popularity of in-play has given operators an opportunity to engage with their statistical providers and explore what benefits this data can hold – with the possibility of enabling new products and taking advantage of betting opportunities. A number of different sectors– from bettors to service providers – are benefitting from in-play, which is great to see. KL: It is important for operators to ‘get out of the way’ from preventing players do what they want to do. That could mean operators expanding their current solutions onto different platforms or making their existing platform flexible to support the data that is needed. eGR: With the in-play market becoming increasingly crowded, what can operators do to stand out? KL: Users expect more from their smartphones and tablets, so it is up to sportsbooks to be able to provide their products on all platforms. Mobile is critical, and here at Tailorbet we pride ourselves on being able to offer a full suite of platforms for bettors to be able to place customised wagers. All of these offerings can be easily tailored for the look and feel of a specific sportsbook if taken up by an operator in order for it to fit seamlessly into their branded offering. A peer-topeer, customisable sportsbook offering is something that makes us stand out from the pack. eGR: What can you see the next 12 months holding for your in-play sports betting product? BE: Our in-play sports betting product will continue to grow. I’m confident that we have a solid foundation allowing users to create and play customised, peer- 008_009_eGR_Sports betting_2013_tailorbet.indd 9 to-peer bets, and we’ll expand on this by reaching out to some of the newer operating systems out there (such as Windows 8 and Blackberry 10) and further developing our existing features. These are exciting times and here at Tailorbet we plan to make sure that users can fully engage with in-play in the way that they want to. Additionally, one feature that we have planned to bring out is ‘Quick Bets’. These are pre-made, suggested bets that users can place on the platform and that other players can then accept in the instance that they can’t think of an original bet. For example, say you are watching a basketball game and Kobe Bryant is playing. He averages 10 points in the first quarter and the system will automatically recognise that the game is in the first quarter and that Kobe has two points. Using both existing and new actual game data, the system will make a Quick Bet that Kobe will score 10 points in the first quarter. This is quickly generated and the player can choose this to place this bet on the system for someone else to become a counterparty of (to bet against it). The user then specifies the odds of it happening in addition to the wager amount they would like to put on it. BE: Another feature we are developing is our game centre. This will be a place for users to check our live games feed, so they can follow their favourite matches wherever they are on their mobile devices. Essentially, with in-play, we believe that the next trend will be a greater emphasis on the game centre given the popularity of in-play in general. A live commentary will give the player more knowledge and power when making a bet, so they don’t just have scores and stats to go by. The Tailorbet game centre will combine the best of both worlds; sportsbooks and media game centres (for instance, the Sky Sports Football Score app which provides minute-by-minute commentary). ◆ Bruce Elliott ◆ Chief mobile officer ◆ Tailorbet Bruce Elliott is the chief mobile officer at Tailorbet. Bruce is responsible for the mobile implementation of Tailorbet’s peer-topeer solutions. Bruce is also responsible for the In-Play features found on the B2C and B2B offerings. 9 Kevin Lo ◆ Chief technical officer ◆ Tailorbet Kevin Lo is the chief technical officer of Tailorbet. Kevin Lo is responsible for Tailorbet’s B2B integration as well as the B2C offering. He is originally from Taiwan and is now a California resident. 06/03/2013 16:18 TURNOVER UP 275% PAF’s turnover is up 275% after Sportsbook re-launch The Kambi effect KAMBI SPORTS SOLUTIONS London - Stockholm - Manila - Malta 120815_Turnover_Up_A4.indd 1 Untitled-1 1 www.kambi.com 8/15/12 3:15 PM 06/03/2013 11:18 SPORTS BETTING REPORT Featuring: Samvo Riding the wave Yan Tang, of Samvo, talks to eGaming Review about what makes her company unique in the sports betting sector eGR: What sort of customers does Samvo Betbroker attract? YT: The principal facet of Samvo Betbroker is that we strive to get any bet matched, anywhere in the world. Punters who usually bet large amounts will understand how difficult it is to get a sizeable bet on, and account restrictions are unfortunately far too familiar for many. However, because this side of our business brokers bets – rather than actually laying them ourselves – through our network of connections, we can handle even the biggest wagers. For example, client A can lay client B’s bet and we can match orders between our clients. Therefore, we are able to broker large bets. Our minimum bet is £1,000, the average position is over £25,000 and it is not uncommon to see ones of over £500,000 pass through our hands. It’s not just high-rollers, professional punters and betting syndicates that take advantage of this service. We also serve bookmakers that are looking to hedge their bets with us. An expert team of brokers are available to take bets seven days a week, whether they are ante-post, on-day or in live markets. It is a complete service and one in which we continue to see high-growth. eGaming Review (eGR): There are many facets to the Samvo business – what are the main areas in which the company operates? Yan Tang (YT): Samvo is a global leisure company licensed by the AGCC and UKGC that houses a full range of B2B and B2C gaming, betting and entertainment services. Samvo.com is an online sportsbook, which also offers poker and casino games. In 2011, we launched two Samvo Betting Cafés in London and these venues in Camden and Hammersmith offer a new take on the traditional betting shop model. They are exciting, stylish and sleek with comfortable furnishings and the latest technology, and have become a very popular spot for watching match or race. Samvo Betbroker is an exclusive service for betting syndicates, professional punters and bookmakers. We provide hedging facilities and best prices across all key sports and markets. Since 2004, Samvo Betbroker has grown rapidly to become one of the biggest licensed betting brokerages in the world. We have a niche market with clients ◆ Yan Tang | Samvo hailing from across the globe and have offices in most major cities to serve them. We have also recently launched a new price screen and coupon service for football betting, which caters to the needs of independent bookmakers. It offers pre-live and in-running prices on a number of markets for matches worldwide. The service has already been integrated at the Samvo betting cafés in London. Yan Tang ◆ General manager ◆ Samvo Yan Tang is Samvo’s general manager and is a graduate of the London School of Economics. She joined the company in 2004 working with the trading, brokerage and pricing teams. 11 It’s not just high-rollers, professional punters and betting syndicates that take advantage of this service. An expert team of brokers are available to take bets seven days a week. It is a complete service and one in which we see high-growth 011_012_eGR_ISportsbetting_2013_samvo.indd 11 eGR: In an increasingly competitive industry, what role do you see smaller operators and independents playing in the future? YT: The betting and gaming industry is by its very nature an extremely competitive one and smaller chains and independent bookmakers increasingly need to stand out from the crowd by offering unique and innovative features. Our Samvo Betting Cafés were the first to offer ‘pay out on eight places’ and an early ‘non- 06/03/2013 16:19 sports betting report Featuring: Samvo runner no bet’ and promotion on the Cheltenham Festival, which have gradually been taken on by other bookmakers. Smaller firms can really endear themselves to punters by offering special promotions and bonuses. We work closely with a number of smaller operators and independents. Our own B2B price feed service allows such bookmakers to lay bets through us under their own brand and with their own profit margins built in. If they want, they can allow us to take the liabilities on those bets. We certainly see this option being popular with smaller firms as it allows them to compete against some of the bigger names. That sort of competition can only be beneficial for the industry as a whole. eGR: Why does Samvo choose to focus strongly on football betting? YT: Football is the world’s most popular betting sport and one of Samvo’s founding attributes was our specialisation in handicap betting. We see Asian handicap betting as having massive potential to continue its growth outside its traditional home in the Far East and it’s something that is already proving popular with punters in the UK and Europe. With football clubs like Real Madrid, Barcelona and Manchester United, the public appeal is immense. These are internationally recognised brands with a gigantic audience. It makes good sense to leverage them and the game’s global superstars like Lionel Messi, Cristiano Ronaldo and David Beckham. 12 eGR: The rise of in-play betting has been phenomenal – what do you attribute its success down to and what impact has it had on your operation? We see it only growing, especially in relation to the Premier League and La Liga where the most widely popular clubs are often heavy favourites at prohibitive prices for many bettors. The Asian handicap model can offer these bettors better value and we have already seen a sizeable increase in activity in this field ◆ Yan Tang | Samvo 011_012_eGR_ISportsbetting_2013_samvo.indd 12 YT: The growth in global betting as a whole has been huge over the past few years and it wasn’t going to be long before punters were demanding more and more in-play opportunities. Fuelled by the growth in mobile, in-play is now the key driver of sports betting revenues and has simply become an essential component in an operator’s offering. It allows punters who have taken a position before the start of an event to trade out during the match and lock in a guaranteed profit, and also provides betting opportunities around the clock, which has become a vital part of the industry. We trade in-play on a range of events, many of which cannot be found with other operators. Samvo also simplifies in-play betting; rather than offering hundreds of smaller markets within games, we focus our efforts on the main match markets which ensures high liquidity and tight margins. Our company is unique for the fact that we have built all of our software in-house. This allows us to react quickly and adapt to market changes, we can also easily extend our product offerings to other platforms. The betting shop EPOS and coupons integration is an example and in the near future we will include mobile and betting APIs that allow professional clients to trade with us automatically. eGR: Asian handicap betting is very popular in the Far East. How do you see it growing in popularity in the UK and Europe? YT: There is a common misconception that Asian handicap betting is complicated, when in fact, it actually simplifies the wagering process by eliminating the draw. And because Asian handicap betting typically operates on low margins, the prices are extremely competitive. We see it only growing, especially in relation to betting on competitions like the Premier League and La Liga where the most widely popular clubs are often heavy favourites at prohibitive prices for many bettors. The Asian handicap model can offer these bettors better value and we have already seen a sizeable increase in activity in this field. Mainstream bookmakers in the UK and Europe offer Asian handicap betting now and we see this as a positive, as the more firms that promote this model of betting, the more mainstream and popular it will become. And, as we are the experts in this field, we are best-placed to take advantage. ◆ 06/03/2013 10:25 $OZD\VRQWKHEDOO /LYH%HWWLQJ6ROXWLRQVIURPWKHPDUNHWOHDGHU 0''*$*"-*5'%"5"1"35/&3 6150-*7&."5$)&41&3:&"3 #FUSBEBSPGGFSTUIFNPTUDPNQSFIFOTJWFBOESFMJBCMF-JWF#FUUJOH4FSWJDFTJOUIFNBSLFUOPNBUUFSJGJUJTBCPVU4PDDFS5FOOJT #BTLFUCBMM"NFSJDBO'PPUCBMM*DF)PDLFZ#BTFCBMM)BOECBMM7PMMFZCBMM#FBDI7PMMFZCBMMPS'VUTBM5IFDPWFSBHFJODPS QPSBUFTPWFSMJWFFWFOUTBSPVOEUIFDMPDLQFSNPOUI o &YUSFNFMZGBTUBOEBDDVSBUFEBUBUSBOTNJTTJPOXJUIUIFIJHIFTUTFDVSJUZTUBOEBSET o "MMJOGPSNBUJPOBWBJMBCMFWJB9.-GFFEGPSEJSFDUJOUFHSBUJPO o $PNQMFUFNBUDIBENJOJTUSBUJPOXJUIQSPGJUNBYJNJTJOH-JWF0EET o 0WFSEJGGFSFOUNBSLFUTJODMVEJOHQMBZFSDPSOFSBOECPPLJOHSFMBUFENBSLFUT o 5IFQFSGFDUWJTVBMJOGPSNBUJPOTPVSDFGPSBMMZPVSUSBEJOHEFDJTJPOT o 0QUJNJTFEGPSBMMUZQFTPGCVTJOFTT 'PSNPSFJOGPSNBUJPOQMFBTFWJTJUXXXCFUSBEBSDPNPSDPOUBDUVTUPEBZTBMFT!CFUSBEBSDPN CFUSBEBSJTBCSBOEPGTQPSUSBEBS BBHJULQGG Untitled-1 1 06/03/2013 11:23 SPORTS BETTING REPORT Featuring: INTRALOT Nikolaos Konstakis ◆ Group head ◆ INTRALOT Nikolaos Konstakis is INTRALOT’s group head of trading. Nikolaos has been at INTRALOT since 2001 and has overview of several global betting operations. The new B2B sportsbook landscape As the regulatory environment in Europe advances, the gaming industry faces a number of challenges. Nikolaos Konstakis of INTRALOT explains how establishing strategic partnerships with technology and service providers is key to driving a local operator’s interactive and land-based sportsbook business W 14 ith the rise and acceleration of regulatory initiatives, initially at the European level but expected to further expand in other regions as well, the gaming industry is faced with exciting challenges. Operators on one side face the challenge to transform their global sportsbook to several local sportsbooks. In order to achieve this, they need to redefine their strategy and rebuild their organisation from a centrally managed one, to one that is highly decentralised with the ability of adaptation to the local operational but also technological requirements of each new market. Service providers and their technology counterparts also need to further enhance the flexibility of the offered solutions and services to be able to deliver a true B2B service offering, which goes beyond the simple white-label model towards providing significant value to the existing brand equity of established organisations. Local brands, with existing strong brand equity assets are preparing to acquire licences, supported by competent service and technology partners to compete with international gaming operators on a field with rules guided by local regulations. Replicating a centralised blueprint in several countries will work only for some operators and markets. On the other hand, following a completely decentralised model brings a solution that skyrockets costs. Operators and service providers need to combine central and local teams and technologies and strike a balance between the two. The pressure to adopt a decentralised strategy in terms of operations and technology is even more evident in the 014_015_eGR_Sports betting_2013_INTRALOT.indd 14 case of sportsbook operators, a product vertical that is at the core of gaming, and in most cases appeals to wider demographics and generates focused and dedicated customer bases. Sports betting combines sports knowledge and statistics in a unique manner, with the visual experience during the performance of the event and the ability to place a bet. This creates an exciting experience and demands that sports betting operators and technology and service providers are always ahead of the technology curve to satisfy user demands. The change affects almost all aspects of the sportsbook value chain: The creation of the events The odds production The risk management strategy and the trading process The visual experience and the player touch points The most common changes for each new market include (a) regulatory issues including varying tax levels, lower payouts compared to the dot.com environment, different local compliance requirements, (b) player preference adaptations such as the popularity of sports other than football, the focus on the competitions of local interest which demands a different product/event mix to name a few, (c) the importance of the retail channel to the brand awareness (d) managing the country liquidity as a single book as opposed to cross border operations and (e) establishing a B2B hub model for technology and service providers to support independently multiple operations with different product/operations management profiles. Addressing these points can be even more challenging for live betting products due to the speed and nature of the product which increases the operational demands, therefore some key strategic choices need to be made. Sportsbook is a product of strategic importance: Automated solutions have become a prevalent costeffective solution to extend a portfolio of offered markets and events. In the past few years this has led to a trend of treating sportsbook content as a commodity, which is resold at a small premium. Automated solutions result in positive yet static and rather low margins, which is not suitable for a 06/03/2013 10:29 sports betting reporT 014_015_eGR_Sports betting_2013_INTRALOT.indd 15 Retail 2.0: Even if several countries have recently opted for deregulating interactive channels only, a very significant portion of global sportsbook turnover is still generated ‘offline’, while some dot-countries also issue retail licences. Physical presence on the high street can be a longer-term strategy towards securing significant market share in the countries allowing for it. Retail channel is a significant differentiator and can be appealing to several largescale traditional sportsbook operators worldwide. A successful sales network distribution which will include flagship stores is a key factor to strengthen brand equity and achieve cross-selling between terrestrial sales networks and interactive channels. Modern technology – such as mobile, tablets, digital signage, and paperless terminals – introduces innovation in traditional Points of Sales (such as the Lottery Retail Networks), giving players an exciting experience which combines visual entertainment, self service mobile terminals and information-rich content delivered in a highly personalised manner, extending the time spent within the gaming shop. Technology: The decentralised model proposed above also needs to be enabled by the technological infrastructure. It is not only functionality that matters, but also ensuring high performance, flexibility and responsiveness towards the end customer. Operators counting on a long-term growth strategy associated with several dot.country operations need to seriously consider adopting the cloud paradigm for platforms and data centres to ensure flexibility and responsiveness while also investing on platforms and solutions that can ensure long-term adaptability and growth. Solution attributes like the ability to integrate and scale while maintaining high security and business continuity levels become even more important. It is evident that all stakeholders in the sportsbook industry face change ahead, which touches almost all elements of the value chain. Most importantly, one observes the demand for organisational and business model changes, but also the emergence of new players in local markets. Increased competition and marketing spend will drive differentiation at the product and the service level, as opposed to a straightforward automated commoditised solution. Successful local operators will need to establish efficient strategic partnerships with technology and service providers that will be able to demonstrate adaptive technology roadmaps and decentralised international operational footprints. ◆ Featuring: INTRALOT book’s core sports and markets, especially in cases where regulation-mandated payout is relatively low and performance optimisation is important. It is evident that operators managing a sportsbook as a strategic product, investing in its management and trading with reduced reliance on automated sportsbook content and trading for core markets will be in a better position to secure ROI in each different market they enter. As liquidity shrinks from global to local, brands that want to invest in sports betting seriously should focus on adding in-house efficiency to their offer in order to be established as a marketleading firm and safeguard their margins. Country Liquidity: Cross-border sportsbook operators have been able to pool liquidity from several countries, exploiting local ‘deviations’ in terms of punters’ preferred markets and behaviours; and managing risk and liabilities. Under the dot-country model – which introduces new local differentiators like tax levels, payout and of course varying local competition – managing country liquidity becomes even more important. Local brands with strong equity will seek partnerships with technology and service providers that will effectively manage the country liquidity, but also be able to prove efficiency in multijurisdictional local operations. This will allow access to a global liquidity facility to exploit local deviations and compete on equal ground. Technology and service providers that can effectively deploy multi-layered (central & local level) solutions pooling liquidity from distinct local operators and balancing risk among them, will stand to attract several new businesses. Enhancing the product mix: Presuming automated solutions are only used for secondary events and markets, a global sportsbook aimed at maximising returns from each local market would need to build or acquire the expertise needed for managing several additional sports. There are several very large markets with high growth potential that require a betting product that goes beyond the established sports mix and addresses sports like basketball, volleyball or other local favourites. While core live betting markets will always retain their appeal, there is still a lot of untapped potential for secondary and fast-settled live betting markets, which can help in better managing the margin. Another element that can work toward the same direction is encouraging more combination betting within live betting through creative ideas of the product team, such as proposing ready-made combinations in the live product. 15 06/03/2013 10:29 Untitled-1 1 06/03/2013 11:22 SPORTS BETTING REPORT Featuring: SBTech What does 2013 hold for bricks and mortar? areas. Established in 1996, Betshop is one such operator With growing activity for online sports that dominates much of Europe with an impressive betting operations, Itai Zak of SBTech portfolio of more than 1,000 betting shops across Italy, discusses the land-based sports betting Cyprus, Greece and Romania. industry Licensed Nigerian sports operator, Betland, boasts more than 100 shops and is the leading land-based ast year saw an increase in demand for more live operator in its region. Leaders in the regulated Albanian sports betting opportunities as well as availability sports betting market, Xhoilloto has more than 500 of these markets in a more mobile-friendly format, with shops and holds the biggest market share in its area. But punters preferring to bet while watching the action while these betting shops are still alive and kicking, they unfold from the comfort of their home or while out with are all too aware of the growing trends in the industry friends. This trend saw many sports betting software and have shifted their focus to offering their customers developers rush to incorporate more live betting options a better quality sports betting experience with a larger and produce mobile versions of their software to keep variety of bet types and, of course, the much soughtup with the fast pace of the industry, after live betting options not to mention a very busy year for that today’s punters are sports in general. particularly interested in. But where does that leave landHowever, this is very based sports betting operators? much a case of ‘easier Once the bread and butter of the said than done’, especially sports betting industry, shops are when you take into account still big business, but they also that many of these wellrecognise that migration to online established shops are and mobile is the industry’s future. running outdated and I believe that land-based operators inefficient systems. Betshop, are perfectly positioned to expand to Betland and Xhoilloto were offer online and mobile products, as all in the same position ◆ Itai Zak | SBTech long as they are backed by partners before their deals with that are capable of providing quality SBTech: looking to expand solutions in regulated jurisdictions and that 2013 will their current offering to cover live betting and a greater see a rising number of retail betting brands look to variety of bet types and options, but not in a position strengthen their already impressive foothold in their to focus their resources on software development or own markets before making the leap into the online and trading capabilities. mobile betting sector, thus improving their potential for In all three cases, SBTech solved their dilemmas with increased revenues from all three avenues: offline, online its all-encompassing solution for land-based sports and mobile. betting operators, providing them with a more efficient and updated system, user-friendly betting interfaces and How much is still land-based? terminals, a powerful live betting platform offering 8,000 With the progression of the sports betting industry live events per month (including more than 200 bet moving at great speed, it’s easy to forget that the landtypes on more than 20 types of sports) but without the based shops that inspired the industry still exist and that headache of expensive trading and odds feed costs. This many of them are still racking up huge business in their has allowed these land-based sports betting operators to L Land-based operators are perfectly positioned to expand to offer online products if they are backed by partners capable of providing quality solutions in regulated jurisdictions 017_018_eGR_ISportsbetting_2013_SBTech.indd 17 Itai Zak ◆ CEO ◆ SBTech Itai Zak is the CEO at SBTech. An egaming veteran, Zak previously served as an executive vice president of egaming products at Spiral Solutions and as the general manager and executive vice president of egaming products at Spin3, the mobile division of Microgaming. 17 06/03/2013 16:20 sports betting report Featuring: SBTech 18 expand further into their regulated jurisdictions, offering their members the wider variety of betting options they’ve been waiting for. But there’s more to it than that. The smart move for land-based operators Any land-based sports betting operator worth his salt knows he’s missing out on a fair chunk of revenue by not having an online presence. Bringing their offering to the online space allows them to offer their current customers even more flexibility with the option to bet from the comfort of their own home. It also allows them to broaden their reach, appealing to those players that are perhaps familiar with their brand but are more likely to bet online than go to the shops. As attractive as it may be in many cases, betting shops are unfamiliar with how to make that leap online. The three land-based operators mentioned above have a distinct advantage over their competition in that SBTech’s next option is that exact process of helping them achieve an online presence that ranks among the top sports betting operators online today, thanks to its award-winning online betting platform and live Itai Zak | SBTech betting options. These landbased operators benefit from SBTech’s fully managed online solution, allowing them to focus on developing their businesses commercially, and avoiding all the hassle and expense of additional trading, risk management and odds feed services. One more important aspect to cover is regulation, which, among the other business challenges, is arguably the biggest threat facing land-based operators today. It’s therefore essential to find a partner with experience and that has the existing infrastructure in place and the ability to smoothly comply with any requirements raised by the regulator. SBTech powers several successful operations in regulated jurisdictions around the world, including in the UK, Malta, Austria, Denmark, Isle of Man, Georgia, Albania and Nigeria. SBTech’s experience and proven ability in meeting the strict guidelines of these markets also serves as an advantage to landbased operators, allowing them the option to penetrate other territories but also giving them the reassurance that the solutions provided are not only highly efficient for them and attractive to their customers, but also conform to the relevant region’s strict regulatory 017_018_eGR_ISportsbetting_2013_SBTech.indd 18 standards. Having fully managed and comprehensive support at your fingertips puts these land-based operators in a great position, but to be at the very forefront of the sports betting industry, incorporating a mobile betting platform into your current offering is a must. Going mobile All three of the land-based operators mentioned chose SBTech; not only because of its expertise in bringing betting shops up to speed and allowing them to offer their customers a better sports betting experience, but also due to their capabilities in the online and mobile betting media. SBTech’s mobile betting platform gives these operators the unique opportunity to provide their customers with a user-friendly sports betting interface that’s fully compatible with any mobile device, including iPhones, iPads and Android devices. The HTML5-based mobile betting platform features SBTech’s wide variety of sports events, live betting options and bet types, as well as banking and transaction capabilities, allowing punters to deposit, bet and withdraw from within the mobile app itself. This means land-based operators can offer their customers the freedom to bet from wherever they like, bringing their entire sports betting business straight into the 21st century, and right ahead of the pack. To be at the forefront of the industry, incorporating a mobile betting platform into your offering is a must The final frontier for land-based operators Land-based sports betting operators are still alive and kicking and in the perfect position to bring their offline businesses into both the online and mobile sectors, thereby extending their reach, growing their business and landing themselves at the cutting edge of the industry, which is exactly what their customers want. SBTech’s partnerships with Betshop, Betland and Xhoilloto – notably all of which were made in quick succession of one another – are an indication of what lies ahead for the sports betting industry with land-based operators very much aware of developing trends and keen to eager up. This year looks to be full of exciting developments – which SBTech is fully prepared for, with its focus set on continuing to develop successful partnerships with forward-thinking businesses by providing them with the fully managed yet cost-effective solutions they need.◆ 06/03/2013 16:20 SAMS03M-0910_Master_Vertical_Ad_V2_210x297_2012Feb_o.pdf 1 2/28/2013 3:47:37 PM C M Y CM MY CY CMY K Untitled-1 1 06/03/2013 11:20 SPORTS BETTING REPORT Featuring: Perhead Ahead of the curve Travis Prescott ◆ General manager ◆ Perhead 20 Travis Prescott has been with Perhead. com for 15 years and is currently the general manager and senior sales consultant. He has been in the gaming industry for over 18 years with heavy focus on the per head business model. Being an expert in all facets of the business, he is the driving force behind Perhead’s global endeavours. As the sports betting industry becomes increasingly crowded, Travis Prescott of Perhead talks to eGaming Review about the main differentiators a company should consider in order to remain competitive W their players satisfied as well as increasing their turnover. To remain competitive in today’s market you need to have the ability to offer a complete range of products to your customers. An abundance of options should be offered, along with the flexibility to adapt to any needs an agent may have. In-play wagering has become very attractive to players because it lowers risk and keeps interest high in games as they unfold. ith the rise of mobile playing a main role in advancing betting solutions and in-play wagering a eGR: In the 16 years you have been operating, what key characteristic of any successful sports betting operator, have been the most significant changes that you have adapting and differentiating to the market is key to staying witnessed? on top of the game. Perhead’s white labeling is a unique TP: We have seen many changes but I would have business model that lets you enjoy all the benefits of being to say that the most significant one has been the a bookmaker without the high operational costs involved transition from desktop to mobile wagering. If your with running your own office and without the need to split players cannot place wagers on your site with a your profits with our service. Perhead charges a flat fee per tablet or a smartphone, you are obsolete. To remain active player betting per week, and you keep all the business competitive, you need to offer the latest, fastest, and revenue. Perhead’s gaming software and turnkey solutions most convenient ways for players to place their bets. include online and mobile wagering, customisable websites, eGR: What challenges and comprehensive and user friendly opportunities lay ahead for the real-time reporting, sportsbook company this year? call centre, free phone number, TP: The challenges we will face sharp lines , 24/7 line grading, in 2013 will be penetrating new live in-play betting, and realmarkets. But this also translates time charting among our other into opportunities. As more and ◆ Travis Prescott | Perhead services. You have the ability more bookmakers find out how to monitor and control every easy and inexpensive it is to own aspect of your player’s accounts, including wager deletion your own sports betting business with Perhead’s white capability, and line changes. label solution, the more business owners will turn to Travis Prescott at Perhead gives his view on the most our business model. important characteristics of a competitive sports betting operator and how his firm is adapting to the technological eGR: In what ways is the rise in mobile impacting sports changes in the industry. betting solutions? TP: Mobile has made online sports betting more eGaming Review (eGR): In what ways are white label accessible to players creating a greater demand, solutions benefiting from the surge in in-play betting? therefore pushing us in a direction that means we now Travis Prescott (TP): In-play betting has become an employ a large department of in-house programmers essential product for white label solutions to offer their to constantly enhance our user interface. There is no players. By offering in-play on all major and minor longer any such thing as ‘being done’ with a product. It sports, it will give the white label the ability to stay is a constantly evolving area that requires us to be on competitive with the larger bookmakers by keeping the cutting-edge in order to stay ahead of the pack. To remain competitive, you need to offer the latest and most convenient ways for players to place their bets 020_021_eGR_Sports betting_2013_Perhead.indd 20 06/03/2013 16:21 SPORTS BETTING REPORT Featuring: Perhead 21 Another area of extreme focus for us is in technology. We strive to stay ahead of everyone else by constantly improving our customers’ experience and our infrastructure ◆ Travis Prescott | Perhead eGR: As the sports betting market becomes increasingly crowded, what should companies consider in terms of differentiation? TP: An easy to use interface, accessibility of information, and more products will make all the difference. This is critical to the survival of any current operation. Ensuring you have the full offering of sports, horse betting, casino, and poker is crucial. Presenting this to the player in an easy-to-use and accessible format has never been more important. eGR: What sets Perhead apart from its competitors? TP: Perhead’s commitment to our customers is the main differentiator. A lot of companies like to talk about how well they treat their customers. We get calls from customers that are unhappy with other services every day. It amazes us that some companies feel they 020_021_eGR_Sports betting_2013_Perhead.indd 21 can grow or continue to compete when this is not their primary focus. Another area of extreme focus for us is in technology. We strive to stay ahead of everyone else by constantly improving our customers’ experience and our infrastructure. eGR: How do you see sports betting solutions developing in the near, medium and long-term future? TP: Mobile is the future and the entire industry will be shifted in that direction. New products that enhance the end-user experience will become prominent in the future. Casino and software providers, as well as operators, are already scrambling to keep up with this new and exciting trend. Those that managed to get a jump on this a few years ago are going to be ahead of the curve, while those that waited until now, will be left behind. ◆ 06/03/2013 16:22 SPORTS BETTING REPORT Featuring: Sporting Solutions Keeping up with the times Simon Trim ◆ Managing director ◆ Sporting Solutions Simon Trim first joined the Sporting Index Group in 1998 and, after a succession of trading roles, was made trading director in 2006. He became managing director of Sporting Solutions in October 2011. 22 eGaming Review sits down with Simon Trim of Sporting Solutions to discuss the company’s growth strategies W ith technological solutions becoming increasingly sophisticated in the egaming industry, sports betting businesses are rushing to implement and release the most up-to-date and stable products to market. Simon Trim of Sporting Solutions gives his view on how the sports betting industry will develop in the future. To support the extra markets we have available we have also increased our coverage levels across all sports, so we are now offering more markets, on more matches, in more sports, to more partners, than ever before. eGR: In terms of your new products, why have you decided to introduce horse racing? Isn’t it a sport in decline? ST: To maximise the profitability of horse racing, we believe you need market-leading algorithms and industry knowledge overlaid with trading expertise. That fits perfectly with the ethos of Sporting Solutions. However, over the past few years a eGaming Review (eGR): 2012 was a big year for Sporting number of operators have considered horse racing as Solutions. What has happened during the first part of a sport that can be driven entirely from low quality or 2013? illiquid price indicators while employing little or no Simon Trim (ST): It has been a very good 2013 so trading knowledge. As a result, it far. We re-branded our Global Trading Platform has become increasingly difficult to “Connect” and launched for even ‘genuine’ customers to this at the ICE exhibition. get a bet on because the sports Alongside the additional book they are betting with doesn’t sports and products Sporting know what price to lay. Parts of Solutions supplies, Connect the industry have fallen into a also carries the content of pattern of declining margins and ◆ Simon Trim | Sporting Solutions other providers, such as SIS, poor customer service, while Racing Post and RunningBall, having no obvious way to offer for example. This has been very well received. All the new type of markets today’s customers demand. our partners get access to the entire suite of Sporting In contrast, we have added to both the quality and Solutions content – which covers the whole lifecycle quantity of our horse racing team over the last year of a sports event from fixture creation, to pre-match, or so. As a result, we now supply an end-to-end B2B in-play, live content, scoreboards and instant resulting pricing service for horse racing, including an early – plus they can consume other suppliers’ feeds through pricing ‘tissue’ service on the previous day, solid the same single point of integration. We have found morning prices that operators are comfortable to lay, that the market is very positive to the idea of aggregated derivatives and ‘exotics’ – such as betting without content on a single platform, and trust the fact that the favourite, insurance betting and distances. Our Sporting Solutions only works with premium suppliers. aggregated solution means we supply ‘show’ prices In addition, we have created a number of new sport and have a range of content options (from silks to product offerings by leveraging some of the underlying analysis) on an unparalleled scale. Far from being input feeds. For example, we now supply a number in decline, we are finding it to be a sport that is of new and innovative markets for horse racing. This generating a great deal of market interest. has allowed us to maintain a ‘fresh’ look and feel to our offering, which is important for our partners to eGR: What part does retail play in your growth strategy? produce a market-leading service for their customers. ST: While the majority of partners we supply We are now offering more markets, on more matches, in more sports, to more partners, than ever before 022_023_eGR_Sports betting_2013_Sporting solutions.indd 22 06/03/2013 11:06 Untitled-1 1 18/01/2013 12:08 Untitled-1 1 06/03/2013 11:20 sports betting reporT The increasing sophistication of technology is a feature of any maturing market, and the betting industry is undergoing this change. The general underlying state of technology in the industry is largely sub-standard and this presents real difficulty when a partner is trying to scale their offering, especially for in-play. Connect solves a number of these issues because we are based in the cloud and offer ‘smart routing’ techniques to ensure partner systems are not over-loaded. Business continuity for the partner is secured and the risk of failure is reduced as a result of these factors. There is rightly much less tolerance in the market of B2B providers that cannot ensure a technically robust offering. Lastly, we believe that over time the power of the ‘community’ will become dominant in the betting and gaming industry. The concept of consuming a variety of suppliers’ products and services from a single aggregated content platform – and giving the ability for customers of one product to become suppliers of another – is well proven by the likes of eBay and Amazon. For most firms, achieving the eGR: How do you see the betting scale required to compete with market developing? operators such as Bet365 is only ST: Both our existing and going to come about by being potential partners tell us two part of a larger eco-system that of the things they like about acts in support of each other. Connect is its affordability and This is true even for dominant value, and these are becoming firms in single jurisdictions increasingly important that are having issues trying to themes in the market. It is scale in global terms. It is the ◆ Simon Trim | Sporting Solutions becoming more expensive and creation of such a community time-consuming for all but that generally solves the market the largest ‘Tier One’ firms to offer the amount of inefficiencies attributable to misaligned supply and content the likes of Bet365 provides. The market demand and issues caused by illiquidity. needs a solution whereby they can consume feeddriven solutions at a realistic price point, and eGR: Coming back to 2013, where will the focus be for bespoke them according to their individual client the rest of the year? bases. Faced with the capital demands of marketing ST: In a year without a major football tournament, their brand and needing to invest in their product we are seeing huge interest in our cricket and rugby (plus the increasing pressures on margin) services in particular. The Lions tour and The operators need a rapid deployment mechanism of Ashes are the pre-eminent sporting events of the new products to the market and a demonstrable summer, and we will offer an unparalleled level return on their investment. The fact that we supply of content for these tournaments. Similarly, the the largest firms in the world – and operators interest that cycling now generates means that our across Europe and the ROW – is testament to the intention to add this to the in-play service for the speedy, flexible, cost-effective and high-quality major summer tours, such as the Tour de France, nature of our aggregated Connect services. has been very well received. ◆ In a year without a major football tournament, we are seeing huge interest in our cricket and rugby services in particular. The Lions tour and The Ashes are the preeminent sporting events of the summer 022_025_eGR_Sports betting_2013_Sporting solutions.indd 25 Featuring: Sporting Solutions are predominately online facing, retail is very important to our strategy going forward. We are the only B2B provider that gives a quality, realtime, cost effective solution for all sports that a UK-centric partner requires. Alongside horses, greyhounds and the core offerings of football and tennis, we also provide cricket, both codes of rugby, snooker and darts, for example. Similarly, in-play betting is getting an increasing share of the retail sports business, especially with the advent of shop terminals and the various successes that the larger ‘Tier One’ firms are having with cross-selling their online products to their retail customer base. We have had plenty of interest from the independent retail sector especially, and we supply a large number of independent shops through our relationship with the Bookmakers’ Technology Consortium. We also have existing deals in place to drive our content through various terminal providers, and this has been beneficial to the growth of our European and American sports in the retail environment. 25 06/03/2013 16:23 Wrong platform? GenBet, the multichannel sportsbook from Geneity, provides innovative solutions to traditional problems. Offering the ideal combination of flexibility and automation, GenBet is the right platform to manage your pre-match and in-play offering. 100+ fully automated in-play football markets. Geneity Limited, Swan Centre, Fishers Lane, Chiswick, London W4 1RX +44 (0) 20 8742 8393 [email protected] www.geneity.co.uk Untitled-4 1 8QWLWOHG 18/04/2012 11:25 SPORTS BETTING REPORT Featuring: Sportradar Resounding success at ICE 2013 Enhanced virtual betting experience at the shop ICE Totally Gaming 2013 was very Betradar’s Virtual Football League (VFL), launched in successful for Betradar. There was 2012 as an online sports betting solution, has also been a great interest in the products on optimised for retail operations in betting shops. The display, with the new Virtual Gaming product is available as a terminal or a shop solution and brings the magic of virtual football to betting shops. products a real crowd-puller. Erik The VFL can be enjoyed as a flat screen shop solution Lorenz of Sportradar takes a look at with the option of running as a single or dual screen the company’s latest innovations and (in full HD resolution). Alternatively, the product is developments also available for both single and dual screen terminals (suitable for touchscreen). The intuitive and userCE Totally Gaming 2013 was a great opportunity friendly Graphical User Interface (terminal) optimised for us to showcase some of our cutting edge for touch screens guarantees a highly authentic and developments and meet with great people from across unique betting experience in the betting shop. the industry. But in those whirlwind few days, we The VFL takes virtual football betting to a new level weren’t able to meet everyone, therefore here are a of retail distribution. The Russian-based bookmaker number of our exciting products in case you weren’t Liga Stavok has already successfully rolled out the able to drop by our stand. VFL with over 100 retail outlets throughout Russia. The product has also been Virtual money turns real successfully launched in Africa Soccer, as the number one sport with client Nairabet. The in the world, attracts billions of launch of this retail solution fans across the globe. Given the follows the great success of turnover it generates, bookmakers the VFL online version on are constantly looking for ways planetwin365.com, europeto offer their clients additional bet.com, interwetten.com and betting opportunities around-themany more. ◆ Erik Lorenz | Sportradar Group clock. However, as the number The VFL’s great success of available events is limited, as a 24/7/365 real money Betradar has developed exclusive virtual gaming and virtual reality betting solution is largely due to its products that provide a 24-hour betting experience – unprecedented match simulation and 3D visualisation. any time of day. The match simulation applies the latest artificial Virtual Gaming has become an important part of intelligence methods. Unlike other virtual products every bookmaker’s sports betting offer. Betradar’s in the market which offer a predefined number of Virtual Gaming products are the perfect complement match scenes, each match is unique. The VFL also to any product portfolio enabling bookmakers to tap outclasses competitors as it provides a league of 16 into new revenue streams that require no additional teams which play a match schedule in a similar way resources. to a real league. This guarantees a highly authentic Following the launch of the Virtual Football League betting and entertainment experience for the punter (VFL) and SoccerClub, Betradar’s offers now include while simultaneously driving a bookmaker’s revenues. entertaining and innovative gaming solutions with The product delivers a wide range of fixed odds on the plenty more to come. outcome of each single match. Furthermore, extensive I Erik Lorenz ◆ MD sales ◆ Sportradar Group Erik Lorenz, managing director of sales, joined the Sportradar Group in October 2008 from the German Bundesliga. He is responsible for the operational and strategic sales and marketing activities for Sportradar’s core brands Betradar and Scoreradar. 27 Betradar’s Virtual Gaming products are the perfect complement to any product portfolio 027_028_eGR_ISportsbetting_2013_Sportstradar.indd 27 06/03/2013 16:24 sports betting report Featuring: Sportradar 28 pre-match and post-match statistics including line-ups and players’ skills) allow the user to gain information and analyse their bets. Since its launch, the VFL has already shown that it is a great success story. The unique league concept and video animation differentiate the game clearly from other virtual offers in the market. Now we are looking forward to the launch of Virtual Horse Classics and SoccerClub with several clients in the near future. We will further expand our Virtual Gaming offering and already have exciting plans for future products. Real money pool betting experience The focus is not only on bookmakers; gaming platforms and casino operators are always in search of solutions that offer their clients new and innovative gaming experiences. Therefore, virtual football products are increasingly becoming a key item in, not only the bookmakers’ offer, but online platforms and casino operators alike; irrespective of the sector. Yet another innovative product, Betradar’s SoccerClub appeals to multiple target groups and combines the core features of a classic football manager game with the impulsive nature and mechanics of a casino product. Therefore, SoccerClub can bridge the gap between virtual sports betting and the requirements of an entertaining casino game. SoccerClub is a unique, fast and fun game concept where users are in charge of both their own teams and their overall experience. In this concept, all teams start with the same overall strength, spread randomly across the different virtual players – it is up to the user how to make the most of each team. Users can personalise team tactics in detail and then compete in competitions, deciding in each case on the stake they wish to put into the Cup pool. A series of fixed-cup types are always offered in knock-out mode. In a similar way to online poker tables, gamblers can participate in as many cups as they wish, simultaneously. In each case, the realmoney pool pot will be given to the winner of each respective competition. Once a cup has been joined, users will be able to enjoy each competition by either watching every individual 3D match video or skipping directly to the results and check match reports for detailed analysis. The uniqueness of this concept resides in how it lets end-users control their experience on-demand without ever losing sight of the gambling mechanics that are a part of the game. SoccerClub’s USP lays in its 3D match simulation technology combined with 027_028_eGR_ISportsbetting_2013_Sportstradar.indd 28 its advanced pool betting integration. Revenues are guaranteed without any exposure for the provider since all cup-stakes will be deposited directly by the end-user at the moment they join a Cup. Gamification of live betting One big challenge of the near future for bookmakers is to take the next step in the gamification of their live betting offers. Game concepts which engage users to place even more bets, such as Betradar’s new Soccer Roulette, enable bookmakers to offer a new live betting experience in an innovative and playful way while also serving to address new target groups such as online casino players. Designed to provide bettors with over 40 opportunities to bet, on key match incidents throughout each match, Soccer Roulette will keep players enthralled from kick-off to full time. Casino bettors will immediately be comfortable with the authentic design and feel of Soccer Roulette, while sportsbook bettors will enjoy the fast pace and impulsive nature of roulette. This is why the gamification of live betting can bridge the gap between sportsbook and casino in order to generate a lucrative new revenue stream. Many further products in the pipeline Betradar presented visitors at ICE with a number of other new products that will be launched soon. The Virtual Horse Classics (VHC) product is designed according to Betradar’s market intelligence and experience in virtual sports and continues to extend our Virtual Gaming product portfolio. Like VFL, VHC combines artificial intelligence, 3D animations and a unique betting experience in a highly authentic and entertaining way and is a revenue-driving virtual betting solution. Integration is as easy as for the VFL using existing Betradar feeds and infrastructure. Furthermore, Tennis Mini Games such as Tennis Roulette and Reels of Fortune attracted considerable attention. Tennis Roulette offers live tennis betting through a roulette table user interface and gives bettors the opportunity to think strategically about which match incident they think will happen next. Reels of Fortune offers a slot-like visualisation for the next three upcoming events. Punters can select their choice and all three predictions must be correct for payout. The hosted front-end solutions can be easily integrated in existing or new websites and offers real money betting including around-the-clock data management with non-stop tennis live action. ◆ 06/03/2013 16:24 TURNKEY SPORTSBETTING SOLUTIONS Turnkey Sportsbetting Solutions SBTech We Know Sports New Generation Live Betting 40,000 Sport Events a Month, 8,000 LIVE Events Multi-Channel Offering - Land Based, Web & Mobile SBTech We Know Sports Untitled-1 1 [email protected] www.sbtech.com 06/03/2013 11:21 SPORTS BETTING REPORT Featuring: Betting promotion Richard Hogg 30 ◆ CMO ◆ Betting Promotion Richard Hogg has been involved in online gaming since 1999. In a career that has spanned across three decades and three continents, he has overseen the induction of many brands and products into various market places. He is now CMO for Betting Promotion, leading market makers in the betting industry. A game of two halves... and countless bets With the possibilities of live, in-play betting constantly expanding, Richard Hogg of Betting Promotion examines the opportunities this presents Every sport has its own unique opportunities for instant gratification betting, and what better thing to do with that computer sitting in your pocket? This type of betting will also have its own unique selling points with increased margins being the main one. You can bet to over 120% on markets like these and ive betting is the fastest growing segment in sports they won’t be shown on the odds comparison sites. gambling. Some reports suggest 70% of all sports With the popularity of this type of betting growing, bets in Asia are live bets. Coupled with the fact that developing a system which enables bookmakers to mobile betting is also taking a considerable position add this new set of instant-gratification markets into in the market, this phenomenon is about to get much their portfolio is going to be something we are likely bigger. In large part this is due to the pervasiveness to see more of in the future. It may be a client-facing of mobile devices, coupled with application built and optimised some innovative approaches from for smartphones, with nativecontent providers. At Betting app capabilities delivered in Promotion we understand our a web application format. In clients (B2C sports betting plain English, that means a operators) need new and more punter doesn’t need to download innovative betting opportunities anything – they just go to their for their customers, so we are favourite bookmaker’s website happy to work with businesses from their mobile phone, and they who wish to deliver this kind of get an iPhone-like experience ◆ Richard Hogg | CMO service and we have developed without any download or additional products to satisfy these installation. That is one of the needs. reasons why the industry has seen an exponential Today’s live sports betting focuses on the outcome investment into mobile products of late, to the point of the game itself. You can bet 1x2, the spread, and the where it is expected of the ‘household’ brands of over/under, and watch as the odds for each change as egaming. the game continues to progress. These markets open Any user interface should therefore be optimised to – and close – while the game is going on, hundreds of ensure punters are automatically presented with newly times in each match. For European football, punters opened markets, in real-time, as they open and when can now bet on which team will score the next goal, the odds change. Bets should be settled within seconds, or which team will get the next corner kick, offside, so the punter’s winnings can be recycled and used again booking or shot on target. However, you don’t cash in immediately. your chips until the end of the event, when the clock Betting Promotion is one such company taking has stopped and the game is over. advantage of these new markets. With the mobile Live sports betting can be progressed to include revolution and innovations like this, punters can place in-game bets – also known as ‘instant gratification wagers while sitting on their sofa at home, from their betting’. For instance, in the Open Championship, will favourite pub, or right inside the stadium. Watching Tiger hit the fairway with his driver off the 15th tee? sporting events will never be the same. Turn on your Will Luke Donald get up and down from the bunker? TV, sit back in your recliner, pull out your mobile device, Will Sergio Garcia birdie, par or bogey the 16th? and welcome in the new face of live sports betting. ◆ L 030_eGR_Sports betting_2013_Betting promotion.indd 30 Bets should be settled within seconds, so the punter’s winnings can be recycled and used again immediately 06/03/2013 16:29 Untitled-1 1 14/12/2012 10:56 Untitled-1 1 06/03/2013 11:17