Network Setup FAQ

Network Setup FAQ The following setup guide is for the network installation and setup of the Cocoon DVR Kit using a Wireless Cable Modem Gateway (CG814WG). This guide has been prepared to allow customers to view their DVR over their home network or remotely from another PC/Mac or Android, iOS Smartphone. For model specific information please contact your network device manufacturer as they will be best positioned to give you product specific information regarding network setup. The following information should be used as a guide template, please make a backup of all your network settings before you proceed. Ensure that you have connected the device to your network via the Ethernet cable provided and that all your cameras are in working order before proceeding. A set up tutorial video can be found at www.winplus.com.au/cocoondvr.html Netwo
ork Configu
uration and
d Remote V
Viewing Step 1. o your netwo
ork device ussing Internett Explorer or Safari. Curreently other w
web browserrs are Log in to
not supp
ported by the Cocoon DV
VR. The IP ad
ddress of you
ur router/mo
odem can generally be fo
ound on the reveerse side of the device. U
Usually this iss 192.168.0.1
1 or 192.168.1.1. In our eexample the IP address for the router is 192.168
8.1.2. Navigaate to the LA
AN IP settingss and check tthat DCHP is enabled. Step 2. Navigatee to your UPnP settings. In our example this is eaasily found on the UPnP ssettings tab. Occasion
nally, this will be also fou
und on your LAN IP settin
ngs page. Step 3. Power u
up your Coco
oon DVR and proceed to tthe Networkk settings fro
om the Main Menu. This can be done byy clicking the Home butto
on on the inittial screen. TThis menu is made visible
e when the m
mouse is over thee bottom of tthe screen. FFrom this scrreen select th
he network ttype as DHCP
P and enter tthe Client an
nd HTTP Portt information. In our exaample we havve chosen 90
000 as the Cllient Port and 8080 as the HTTP Port. Take note thatt by default tthe HTTP Porrt is set to 80
0. Ports 25 and 80 are geenerally blocked by most residential ISPs and it is recommended that you chaange this porrt to preventt conflictss. Once yo
ou have chosen these setttings, click A
Apply then Exxit. Your Cocoon DVR will now reboot. Step 4. To setup
p the DVR for viewing viaa your Andro
oid, Blackberry or iOS you
u will need to
o set up the mobile settings. Click on the
e Mobile tab within the N
Network screeen to changge your mobiile settings. Once yo
ou have chosen these setttings, click A
Apply then Exxit. Your Cocoon DVR will now reboot. Step 5. Once the system hass rebooted, n
navigate agaain to your Network settings from thee Main Menu
u. You will see your networrk settings ass applied by your Router//Modem. Step 6. Once the network seettings have been successsfully applieed on the Coccoon DVR then you will n
need to allow the Cocoon DV
VR to successsfully communicate to outside of you
ur network. TThis will requ
uire a process called Port FForwarding. For router sp
pecific inform
mation on ho
ow to do thiss with your d
device please ccontact your manufactureer or you can
n go to http://portforward.com/routters.htm. From this website yo
ou simply select your devvice manufaccturer then tthe model off your devicee and select th
he default gu
uide. The deffault guide w
will show you
u how to navigate around
d your devicee to enter the following iinformation shown in thiis guide. The info
ormation you
u will need to
o set up portt forwarding can be found in the precceding steps. You will need
d: 


Your Cocoon
n DVR IP add
dress as assiggned by yourr network. Th
his can be fo
ound in step 5
5. In our example thiss 192.168.1.9 The HTTP Po
ort that you aassigned in sstep 3. In ourr example th
his is 8080. The Mobile Port that you assigned in
n step 4. In o
our example this is 18004
4. In our Po
ort Forwardiing rules we have assigne
ed the follow
wing rules to take place:
This will allow incom
ming requestts through po
orts 8080 an
nd 18004 to b
be sent to th
he Cocoon DV
VR Kit at IP Addreess 192.168.1
1.9. To checkk these ruless have been sset up correcctly use a serrvice like htttp://www.canyouseeme..org/ where yyou can enter the ports you have opeened in the p
port forwardiing rules to ssee if they arre accessib
ble. Step 7. In orderr to access yo
our device reemotely you will need to know your eexternal IP A
Address. This can be done byy going to a w
website such as www.wh
hatismyip.com
m. This will d
display your current exteernal IP Address. NOTE: C
Check with yo
our ISP to see if you havee a Dynamic or Static IP A
Address on yyour current internet plan. A SStatic IP Address will be cconstant; a d
dynamic IP A
Address will b
be changed b
by your ISP eevery so often. O
Once this IP address is chaanged by you
ur ISP the neetwork settin
ngs you have
e configured will no longer b
be applicable
e. You should
d contact you
ur ISP to check whether o
or not you haave a dynam
mic or static IP address, aftter this you ccan consult the Network Setup Guide
e from page 1
15 in the maanual and alteer any settinggs required. Many ISPs offfer a static IIP address to
o their custom
mers for a m
monthly rate. wing ISP’s maintain static or dynamic IP addressess on their currrent For geneeral referencce the follow
plans: Dodo ‐ Staticc Exetel – Stattic iiNet – Dynaamic Internode – Dynamic iPrimus – Dyynamic Optus ‐ Dynaamic Telstra – Dynamic TPG – Static A full listt of current IISPs and wheether they offfer a static o
or dynamic IP Address caan be found at http://b
bc.whirlpool.net.au/bc/?aaction=list Step 8. net Explorer or Safari entter into yourr address barr the externaal IP Address from step 7 follow In Intern
by a colo
on : and finally the HTTP port from sttep 3. In our example thiis will be 60.224.165.24:8
8080 Enter yo
our login cred
dentials on the screen. Enter the useername and p
password thaat you have configurred your Coccoon DVR Kit to have. It iss recommended that you
u change the
e administrattor passworrd for securitty purposes. Further info
ormation on configuring tthe usernam
me and passw
word settings can be found at page 20
0 of the manual. mple this is 90
000. Enter the Client Portt that you haave configureed in Step 3. In our exam
Bitrate drop d
down menu. You can change the quality of the video streaam via the B
Click Loggin to view yyour Cocoon DVR remoteely. Step 9. VR Security Syystem. From
m this screen you can view
w your 4 You will now be loggged into your Cocoon DV
hange the vaarious playbaack and local settings from this screen as well. If yyou have channels; you can ch
m) camera added onto yyour system yyou can also remotely ad
djust their seettings a PTZ (Pan, Tilt, Zoom
from thee menu on th
he right side of the screeen. essfully configgured your C
Cocoon DVR Security System. You have now succe
Mobilee Viewing In orderr to view your Cocoon DV
VR Security SSystem from your mobile
e device you will need an Android, Blackberry or iOS Smarrtphone. You
u will need to
o download tthe Asee or A
Asee+ app from the Google P
Play, iOS or A
App World app stores. Step 1. ou have down
nloaded the Asee or Asee+ app, open
n the app an
nd you will bee presented with the Once yo
following screen. Pushing the “H
Home” button will allow yyou to add yyour Cocoon DVR Kit detaails. Step 2. he “Device Liist” menu to
o add in your Cocoon DVR
R Kit. Select th
Step 3. ou are on thee Device List screen, selecct the + symbol in the bo
ottom left. Once yo
Step 4. n DVR and yo
our network settings from
m the previous steps. Enter the details of yyour Cocoon
external IP A
Address is 60..224.165.24 and the Mob
bile Port wass set to 1800
04. In our exxample the e
Once yo
ou have entered these deetails, select save. Step 5: ng to the Live
e View screeen you will no
ow be conneected to the live stream o
of your Coco
oon DVR. Returnin
You can view the 4 cchannels of yyour DVR kit through thiss screen simu
ultaneously aand by selecting an individual channel yo
ou can view it full screen
n. NOTE: U
Using this serrvice will utilise your mob
bile plan data usage if yo
ou are not co
onnected to aa Wi‐Fi networkk. Please con
nsult your mo
obile plan provider beforre using the sservice as exxceeding you
ur data cap can result in exccess data chaarges being aapplied to yo
our account. Alternativelyy, you can co
onnect to your home Wi‐Fi network.