Purolator Courier Ltd. Annual Review 2008

Transcription

Purolator Courier Ltd. Annual Review 2008
Go
2 Chairman’s message
13 Go proudly
3 President’s message
14 Go responsibly
20 Employee excellence
6 Go further
16 Governance statement
22 Executive Council Members
9 Go confidently
10 Go anywhere
17 Board of directors
18 Financial highlights
1
further
confidently
anywhere
proudly
responsibly
with Purolator.
Our purpose is to be the leading provider of integrated
distribution solutions to, from and within Canada. In 2008, we
continued along the path of our multi-year investment strategy
and successfully introduced new products, new services and
new solutions. We enhanced our capabilities to strengthen our
competitive advantage – for our customers and ourselves.
Chairman’s message
This past year proved to be extremely challenging for all members of the
Purolator family. Given the economic malaise and general uncertainties
impacting all consumers and businesses throughout North America,
it was imperative that Purolator succeed with its deliverables to all clients.
As retiring Chairman of the company, I am extremely proud of our customer
responses and the company’s excellent performance.
Purolator’s success is in the numbers. For the eighth
consecutive year, the company has delivered
improved revenue and profitability. In 2008,
Purolator reported earnings before income taxes
of $90.4 million, an 8.5 per cent increase over the
prior year, and posted its highest level of revenue
with net operating revenue of $1,563 million, an
increase of $114 million.
In addition, Purolator’s ability to meet customer
requirements is at an all-time high. Ongoing investment in new technologies, infrastructure, products
and services, ensures that our customers will receive
the continued high level of service and support
despite the current global economic downturn.
The company’s success is a testament to the
quality and dedication of Purolator’s workforce of
12,000 employees – and the worthiness of
Purolator’s reputation as an employer of choice.
Purolator continues to evolve. Building on the
strength of our courier business, it is pursuing its
purpose to be the leading provider of integrated
distribution solutions to, from and within Canada.
Today the company offers its customers premiumquality distribution solutions that include courier,
less-than-truckload freight (LTL), international freight
forwarding, air cargo and global supply chain services.
This diversification is critical to Purolator’s
long-term success. It allows Purolator to recognize
new sources of revenue and ensures that Purolator
Purolator Courier Ltd.
remains at the forefront in the delivery of integrated
distribution solutions. This allows our organization to
meet and exceed the expectations of our customers.
With a strong balance sheet, a diversified and
solid business, and a highly skilled team, Purolator
is well-positioned for continued success in the
years ahead.
It has been my pleasure to have served as
Chairman of Purolator’s Board of Directors for the
past eight years. It has been a unique opportunity
to serve with an outstanding team of senior
management, employees and fellow Board members
in the evolution of an unyielding client-focused
company that has achieved impressive results and
today enjoys a strong leadership position. I am
confident that the Purolator brand will long be a
symbol of Canadian business excellence.
Brian J. Steck
Chairman
3
President’s message
Today, Purolator is Canada’s largest courier.
But we’re not stopping there. We are growing
our business by creating new products and
services and by developing expertise across
the spectrum of integrated distribution solutions
to help our customers succeed in a changing
business environment.
As 2008 drew to a close, a significant global
economic downturn was taking place. Given that
the transportation industry is a leading indicator of
economic stress as well as growth, Purolator recognized
this shift in the last quarter of 2007 – ahead of the
curve – and worked diligently in 2008 to prepare
the company for a new economic climate.
Purolator’s focus throughout 2008 was two-fold.
First, we looked for opportunities to reduce costs.
Second, and even more importantly, Purolator
continued to concentrate on growth areas and
revenue generation opportunities to strengthen
our business for the future.
Building our business for the future
Throughout 2008, we maintained a long-term view
of our business to ensure that Purolator remains a
strong, healthy company that is sustainable for the
long-term. While the economy had an increasing
impact on our core express business as the year
progressed, we offset those effects by focusing on
new revenue generating opportunities – ones that
would protect our business in challenging times
and provide growth opportunities moving forward.
Among these initiatives was the ongoing
investment in our U.S. based business, Purolator
USA™. In addition, our less-than-truckload business,
Purolator Freight™, continued to expand its service
network and offer customers a cost-effective
alternative to express services.
Our most recent initiative, Purolator Global
Supply Chain Services™, is helping Canadian business
move goods into, out of and across the country with
innovative distribution solutions that save both time
and money. Our supply chain solutions demonstrate
our responsiveness and flexibility in meeting the
complex needs of our customers.
Strong financial performance
While many of our large, global competitors suffered
significant earnings and revenue reductions in
2008, Purolator’s revenue and earnings achieved
an all time high.
Our well-diversified business platform allowed us
to offset softness in our express courier business and
Annual Review 2008
President’s message (cont.)
continue to invest in key technology and physical
infrastructure initiatives as part of our ongoing
investment strategy. Work was completed on our
Montreal hub in 2008, and we began construction of
our second state-of-the-art facility in Richmond, B.C.
We successfully transitioned the majority of our
customers to our redesigned electronic shipping
platform, Purolator E-Ship™ Server Solutions,
introduced a number of enhancements to our online
shipping system, Purolator E-Ship™ Online, and we
introduced state-of-the-art scanners to our network.
These initiatives, and others like them, are
critical to our sustained growth and long-term
success. We expect that 2009 will be another
challenging year for the global economy; however,
we are confident that the actions we are taking will
ensure Purolator’s continued success.
Focus on our employees and customers
Service quality continues to be an important
differentiator. The strength of our employees and
the culture that we have built together enable us
to continue to meet and exceed the expectations
of our customers.
We are committed to ensuring that our
employees have the tools to be successful in their
jobs and to providing a working environment
where the safety of our employees is the number
one priority.
Just as important is the strong relationship that
we have with the labour unions that represent the
interests of our employees. In 2008 we reached
a new four-year national collective agreement
with the Canada Council of Teamsters, the union
representing 9,500 of our operations employees.
We are also proud to have been named one of
Canada’s 10 Most Admired Corporate Cultures™ for
the second consecutive year, according to the 2008
Corporate Culture Study™ conducted by Waterstone
Human Capital Ltd. and the National Post.
The prestigious award recognizes Purolator’s
strong corporate culture, one that is built on the
company’s commitment to employees as well as
customers. This includes our commitment to open
communication, providing a healthy workplace,
supporting employee development, rewarding
performance, as well as our commitment to respect
for both customers and employees.
With a forward-looking strategy for growth
and a singular focus on what our customers want
and need, we are realizing our purpose – of being
the leading provider of integrated distribution
solutions to, from and within Canada.
With thanks
I would like to thank each and every one of our
employees for their commitment and the
enthusiasm with which they embrace our goals.
I would also like to thank our Board of Directors
for the leadership and the confidence they have
shown in our company.
At this time, I would especially like to thank
Brian Steck. Mr. Steck served as the Chairman of
Purolator’s Board of Directors for the past eight
years, and made an enormous contribution to the
success we enjoy today. I regretfully acknowledge
his leaving, and on behalf of everyone at Purolator,
wish him the very best.
Robert C. Johnson
President and Chief Executive Officer
5
Go. Faster. Further.
More places, more often.
That’s our commitment to you.
In pursuit of our purpose of being the leading
provider of integrated distribution solutions to, from
and within Canada, we’re building our business to
support yours. We’re investing in our international,
U.S. and less-than-truckload operations, as well as
integrated supply chain capabilities.
We’re supporting our customers with investments
in technology and infrastructure so that you can do
business with us efficiently and cost-effectively.
We’re investing in our employees, to ensure
they are well trained and have the right resources
to continue delivering exceptional service.
Our commitment is simple.
We get your business where it’s going.
Go with Purolator.
Annual Review 2008
Go further
We’re reaching more international
destinations and increasing the
capacity of our domestic network
to take our customers further than
ever before.
Beyond our core courier business,
we’re expanding the capacity of
our U.S., international, rural and air
cargo networks. By building greater
capacity, we’re able to offer our
customers service to more places,
with more options for time-guaranteed deliveries.
Purolator International
As Canadian businesses continue
to broaden their distribution
networks beyond North America,
Purolator’s international service
is delivering exceptional value for
our customers. We’re taking our
customers further – with over
215 international destinations,
and by offering guaranteed
end-of-day delivery on international shipments.*
Extended service
As Canada’s largest courier company, we offer more pick up and
delivery points than any courier
provider. In fact, we provide coverage to 750,000 postal code areas
in Canada, ensuring Purolator is
in more places, more often. Our
domestic network continues to be
the foundation of our strength.
Air cargo
In 2008 we added two DC 1030
wide-body jets to our fleet –
making ours the largest all-cargo
air fleet in Canada. In fact, each
DC1030 has three times the capacity of our current 727 aircraft, and
the ability to carry 162,000 pounds
of freight per day. Expanding our
air fleet gives us the capacity to
offer customers air cargo distribution solutions more efficiently and
cost-effectively.
Richmond hub
The first phase of our new
Richmond hub opened in March
2009. This investment means a
new, state-of-the-art working
environment for our employees
and enables us to provide even
better service to our customers in
the Pacific division. Once future
phases are completed, the new
hub will have triple the processing capacity – to a rate of 12,000
pieces per hour.
* Certain geographical and other restrictions apply. See Purolator Terms and Conditions of Service at www.purolator.com.
7
Annual Review 2008
9
Go confidently
Investment in our technology
platforms makes doing business
with Purolator faster, easier and
more exceptional than ever before.
Enhancements to our scanner
network, electronic shipping
platforms and facilities are creating
even more exceptional service and
value for our customers.
Scanner network
In 2008, Purolator deployed 6,300
new scanners across the company
– introducing the latest in mobile
technology. Today, our customers
have even more visibility about
where their shipments are in our
system. Our enhanced scanner network gives us the ability
to create custom solutions and
implement program changes to
meet customer needs – such as the
ability to program our scanners to
read customer-specific bar codes –
more quickly than ever before.
Purolator E-Ship™ Online
and Purolator E-Ship™ Server
In 2008, our online shipping
customers were introduced to
our new and improved Purolator
E-Ship Online shipping system
and the majority of our Purolator
E-Ship Server customers successfully moved to our new electronic
shipping platform. For our Purolator E-Ship Online customers, the
new system provides better access
to more products and services,
such as batch shipping, thirdparty shipping, dangerous goods
handling, ExpressCheque®, U.S.
ExpressCheque and international
shipments and outbound returns.
Purolator E-Ship Online is an important part of our customers’
business toolkit, helping them
manage, monitor and track shipments in real-time.
Our Purolator E-Ship Server
customers are recognizing improved business value with our
new electronic shipping platform.
Purolator E-Ship Server is easier
to use and more flexible, with
customizable functions to best suit
customers’ business processes. It
allows them to manage returns,
estimates, billing and international
shipments as well as access new
products and services. The system
seamlessly integrates our customers’ businesses with ours, improving productivity and providing
access to systems and information from any web browser. The
advanced functionality delivered
through Purolator E-Ship Server is
enhancing the service we deliver
to our courier customers.
Annual Review 2008
Go anywhere
We’re diversifying our business.
Today we have broad capabilities
to provide our customers with
integrated distribution solutions
to, from and within Canada.
Through Purolator Global Supply
Chain Services™, Purolator Freight™
and Purolator USA™ we have
the ability to leverage resources,
expertise and assets to provide
highly specialized distribution
solutions to our customers.
Purolator USA
After 10 years of investment in our
U.S. business, including investments in facilities, IT infrastructure
and staffing, Purolator USA has
established a strong reputation
for service excellence and is a vital
part of our integrated offering. Our
competitive pricing, streamlined
customs clearance, reduced transit
times and access to more Canadian
destination points than any other,
have received outstanding satisfaction ratings from our customers.
Purolator Global Supply
Chain Services
We launched Purolator Global
Supply Chain Services in March
2008. Utilizing the infrastructure
and expertise of our courier and
less-than-truckload (LTL) networks,
Purolator Global Supply Chain
Services delivers flexible solutions
that save time and money – giving
our customers a competitive
advantage. With a fully integrated
suite of inventory management
and warehousing capabilities,
Purolator Global Supply Chain Services provides effective, integrated
supply chain solutions.
Purolator Freight
Purolator Freight delivers premium LTL services to our customers to, from and within Canada.
Our extensive network allows us
to provide national and regional
coverage for freight distribution
solutions. This unique, end-to-end
capability ensures our customers receive the same excellent
service, no matter where they
ship. Purolator Freight’s sophisticated business intelligence tools
allow us to quickly and efficiently
implement business and process
improvements.
11
Annual Review 2008
13
Go proudly
Purolator is helping deliver the
2010 Winter Games. As the
Official Courier of the Vancouver
2010 Olympic and Paralympic
Winter Games, we’re connecting
Vancouver to the world.
The Vancouver Organizing Committee for the 2010 Olympic and
Paralympic Winter Games (VANOC)
has entrusted Purolator as the
Official Courier of the 2010 Winter
Games, the Canadian Olympic
Committee and the Canadian
Olympic Team at the London 2012
Olympic Summer Games.
As the leader in the Canadian
courier market, we will act as the
link between Vancouver and the
world. And to meet this extraordinary challenge, we’re using our
sophisticated distribution solutions to fulfill VANOC’s delivery
needs leading up to and during
the Games.
Prior to the 2010 Winter
Games in February, Purolator will
handle the delivery of tickets for
380 spectator events as well as
an estimated 130,000 packages
containing 2010 Winter Games
merchandise.
During the 2010 Winter Games
in Vancouver, we will offer tailored
pick up and delivery schedules
in order to service the city of
Vancouver and Whistler as well as
provide on-site courier services
including drop boxes and temporary shipping centres at various
venues including the Olympic and
Paralympic Villages and the Main
Media Centre.
Our new Richmond hub
facility will play a critical role in
our ability to provide service to
the 2010 Winter Games, as will all
of our employees. In addition, 20
Purolator employees will have the
once-in-a-lifetime experience of
volunteering during the Vancouver
2010 Olympic and Paralympic
Winter Games and another
10 employees will participate
in the Vancouver 2010 Olympic
Torch Relay.
Annual Review 2008
Go responsibly
Purolator is committed to
giving back to the communities
in which we live and work and
providing employees with
opportunities to grow both
personally and professionally.
Through our national sponsorship
of Food Banks Canada, the Purolator Tackle Hunger program and
programs to preserve and protect
the environment, we live our value
of social responsibility year-round.
We are proud of our many
environmental initiatives, and
were the first courier company in
Canada to introduce hybrid electric vehicles to our fleet of curbside
delivery vehicles. Today our HEV
fleet numbers 154 curb-side delivery vehicles with plans to increase
that number on an annual basis.
In 2008, we introduced a fully
paid Community Service Sabbatical Program that provides two
employees per year the opportunity to make a significant contribution at a not-for-profit organization
of their choice.
Mehari Solomon, a courier in
Toronto, and Grégoire Théberge,
a Rivière-du-Loup courier, were
the first Purolator employees to
participate in the program.
While volunteering at Northwood Neighbourhood Services, an
organization that helps serve multicultural communities in Toronto,
Mehari played an instrumental
role in marketing the organiza-
tion’s translation bureau, whose
mission is to help new immigrants
get certified as translators and gain
employable skills.
As a volunteer with St. John
Ambulance in eastern Quebec,
Grégoire focused on initiatives
supporting the organization’s
volunteer and training activities.
As an active volunteer for St. John
Ambulance for the past 36 years,
Grégoire has completed more than
4,000 hours of service with the organization to date and is an Officer
of the Order of St. John.
15
Annual Review 2008
Governance statement
Purolator’s Board of Directors is responsible for the supervision of
the management of Purolator’s business and affairs, including governance
matters. In this connection, Purolator’s Board has the statutory authority
and obligation to protect and enhance Purolator’s assets in the interest
of all shareholders.
In turn, each individual member of the Board is
required to act honestly and in good faith with
a view to the best interests of Purolator and
to exercise the care, diligence and skill that a
reasonably prudent person would exercise in
comparable circumstances.
The Board’s principal duties fall into five
categories: (i) determining corporate strategy; (ii)
selecting and retaining management, and planning
for its succession; (iii) monitoring Purolator’s
performance and taking corrective action; (iv)
monitoring Purolator’s compliance with all
applicable laws, significant policies and procedures;
and (v) ensuring that Purolator’s performance and
actions are accurately reported to shareholders.
The involvement and commitment of the Board
is evidenced by regular Board and Committee
attendance, preparation and active participation in
setting goals, and requiring corporate performance
in the interest of shareholders. While the Board
is called upon to oversee the management of
Purolator’s business, Purolator’s President and CEO
is charged with the day-to-day management of
Purolator. The Board approves Purolator’s business
goals, the objectives and policies within which
Purolator is managed and evaluates management’s
performance. Reciprocally, management keeps the
Board fully informed of Purolator’s progress towards
the achievement of its established goals and of all
1
material deviations from the goals or objectives
and policies established by the Board in a timely
and candid manner. The Board operates by
delegating certain of its responsibilities and
authority to management and reserving certain
powers to itself and strives to function in a manner
consistent, where applicable and appropriate,
with the general views expressed by the Canadian
Coalition for Good Governance1.
Purolator is committed to maintaining a strong
governance environment. To this end, Purolator
has implemented a Code of Business Conduct
and Ethics that sets out guidelines intended to
support ethical behaviour and decision making
of all Board members and employees of Purolator,
together with a Board of Directors’ Mandate and
Corporate Governance Handbook that sets out,
among other things, the duties and responsibilities
of the Board. In order to further support ethical
behaviour and decision making, Purolator has also
adopted a Confidential Submissions Policy (a.k.a.
“whistleblower policy”), which provides for the
confidential submission of accounting and financial
irregularities. Finally, Purolator is continuously
assessing and, where appropriate, strengthening its
internal controls over financial reporting. Through
its governance framework, Purolator seeks to
maintain the trust of all of its stakeholders.
Canadian Coalition for Good Governance, Corporate Governance Guidelines for Building High Performance Boards Version 1.0 November 2005.
17
Board of directors
David Burke
Wayne Cheeseman
Jacques Côté
Moya Greene
Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
President and Chief
StarDyne Technologies Inc.
Canada Post Corporation
Executive Officer
Robert C. Johnson
Barry Lapointe
Cheryl Persad
Gerard Power
President and Chief
President and Chief
Senior Vice-President,
Vice-President,
Executive Officer
Executive Officer
Transaction Mail
International
Kelowna Flightcraft Air
Charter Ltd.
Brian J. Steck
Phil Ventura
Dennis Lopes
President
Senior Vice-President,
(non-board member)
St. Andrews Financial
Strategy
General Counsel and
Corporation
Corporate Secretary
Annual Review 2008
Financial highlights
In 2008, we continued to invest in our business. We focused on key growth
areas and operational and technological initiatives to drive success for our
customers and within our business. As a result we saw growth within
various lines of business and the successful introduction of new tools and
state-of-the-art facilities to our network. Looking ahead, we recognize that
2009 will be challenging for all businesses. In a difficult economic climate,
we will continue to invest strategically, focusing on opportunities that will
strengthen our business going forward.
Revenue from operations
Purolator generated net operating revenue
of $1,563 million in 2008, an increase of $114
million over 2007. This increase is attributable
in large part to our continued investment in our
growth areas including Purolator USA™, Purolator
International™, Purolator Freight™ and Purolator
Global Supply Chain Services™.
Purolator Freight experienced more than
50 per cent growth, Purolator USA achieved more
than 25 per cent growth, and Purolator Global
Supply Chain Services and Purolator International
are continuously attracting new business.
These areas are expected to continue to grow
in 2009. In addition, Purolator’s strong service
levels continue to attract new air cargo volumes,
another area of our business that has achieved
significant revenue growth.
Over the course of 2008, our Canadian courier
business experienced a modest volume decline.
To offset this shift, we concentrated on our strategic
growth areas. In 2009, we will continue to focus on
revenue generating opportunities within our core
business. We will also leverage the investments
we have made in new products, technology
and facilities as ways of improving service and
generating revenue.
Cost of operations
In 2008, the cost of operations totaled $1,472
million, an increase of $107 million over the prior
year. Cost pressures were primarily due to high
fuel prices for both air and ground transportation.
As the expanding Purolator Freight and Purolator
USA divisions grow at double-digit rates,
operating costs continue to increase as the
infrastructure and network expand to support
the broader customer base.
Variable costs in our core express business
continued to be under pressure despite softening
volumes. In response, we made significant
reductions in discretionary spending in 2008 to
ensure the protection of our service and to continue
to meet our customers’ needs.
Capital investment
In 2008, Purolator’s capital expenditures totaled
$117 million. We continue to support our multiyear investment strategy to replace and automate
our facilities and deploy new technology. To date
we have replaced our customer-facing technology
platform with systems that enable us to be more
responsive to customer needs, help set standards
within the industry and improve efficiency. This
includes the introduction of new, state-of-the-art
19
hand held scanners as well as newly designed
terminals to improve the flow of packages and
maintain a healthy and safe work environment.
We will continue to make investments in our
business where there are strong opportunities to
protect or improve service and where we can either
grow or strengthen our business for the future.
Outlook for 2009
Given the current economic climate, 2008 was a
good year for Purolator. We saw overall growth in our
business while our major competitors experienced
double-digit declines.
Nevertheless, in the last three months of 2008
we continued to see a modest volume decline.
We expect this will continue throughout 2009.
Faced with the reality of operating in an economic
downturn environment, our plans for 2009 will
enable us to effectively allocate our resources,
reduce costs, increase revenue and maintain
profitability without compromising service levels
or our potential for long-term success. Most
importantly, we remain focused on providing
exceptional service to our customers, especially
during these difficult times.
Key financial indicators
($ thousands)
2008
1,562,500
1,472,086 90,414
2007
Revenue
Total Expenses
EBT
$
$
$
Return on Equity*
Investment in Fixed Assets
$
117,084
$
82,935
Cash Flow from Operations
$
90,787
$
49,398
$
$
$
13.2%
1,448,399
1,365,068
83,331
13.9%
* Based on monthly weighted average
In 2008 the majority of Purolator’s Key Financial Indicators showed improvement, representing Purolator’s eight consecutive years of strong financial
performance. Earnings before tax (EBT) reached an all-time high of $90 million, representing an 8 per cent improvement from the prior year.
Annual Review 2008
Employee excellence
At Purolator, our people have the opportunity to learn and grow, and are
recognized for their contributions. We appreciate the efforts and contributions
of our employees, and honour those top performers whose dedication
to our customers and each other best demonstrates Purolator’s commitment to service excellence. Each year, we recognize those employees whose
performance has been exceptional. We are pleased to present the 2008
Circle of Excellence Award winners and the President’s Club Award winners.
Circle of Excellence
Nathalie Bernier
Manager, International Trade
Murray Gibson
Bob Pitino
Ann-Marie Smith
District Manager, Port Kells,
Finance Manager,
Human Resources Consultant,
Langley, B.C.
Purolator USA,
Metro, Mississauga, Ont.
Melville, N.Y.
Aaron Summer
Assist, Mississauga, Ont.
Bill Jones
SAP Business Specialist,
Mickey Powder
Client Services Manager,
Maurice Boutet
Accounts Payable
District Manager,
Burnaby, B.C.
District Manager,
and Procurement,
Lethbridge, Alta.
Laval, Que.
Mississauga, Ont.
Marcel Reynolds
Manager, Service Quality
Dan Charlebois
Joe Lombardo
Unit Manager,
and Compliance,
Manager, Taxation and
Yard Manager, Ontario hub,
Scarborough, Ont.
Mississauga, Ont.
Treasury, Mississauga, Ont.
Toronto, Ont.
Ron Robinson
David Tremblay
Richard D’Amour
Brandon Lynch
Section Manager,
Material Handling Equipment
District Manager, Tees,
Business Consultant,
Metro West,
Engineer, Montreal, Que.
Ville St. Laurent, Que.
Mississauga, Ont.
Toronto, Ont.
Dave Dickson
Randy McCoy
Jeff Scanlon
Manager Imaging and Central
District Manager,
Unit Manager,
Legal Counsel and Corporate
Supply, Etobicoke, Ont.
Guelph, Ont.
Saint John, N.B.
Compliance Officer,
Chris Evanson-Canepa
Minesh Patel
Project Manager,
Financial Analyst,
Kiran Sharma
Mississauga, Ont.
Toronto, Ont.
National Engineering
Mitch Game
Harjit Pepin
Divisional District Manager,
Workers’ Compensation
Metro, Toronto, Ont.
Specialist, Richmond, B.C.
Wayne Swaby
Jocelyn Turner
Mississauga, Ont.
and Logistics Manager,
Purolator Freight, Toronto, Ont.
Trevor Simpson
Unit Manager,
Stratford, Ont.
Circle of Excellence
Citizenship Award
Hala El Kozah
Field Service Engineer,
Ottawa, Ont.
21
President’s Club
Sheila Gallagher
Colleen Pettitt
Sales Professional
Regional Sales Manager
Greater Toronto Area East, Ont.
Thomas Gronnerud
Rob Romain
Sales Professional
U.S. Sales Manager
Brighton Bacchus
Richmond, B.C.
Troy, Mich.
Oxnard, Calif.
Chad Irwin
Kyle Schultz
Business Development
Sales Professional
Sylvain Bourassa
Executive, Purolator Freight
Edmonton, Alta.
Sales Professional
Winnipeg, Man.
Blake Altenhoff
Sales Professional
U.S. Account Executive
Sales Manager
of the Year
Trevor Da Silva
National Account Manager
Central division, Ont.
President’s Award
Lesley Stringer
Blake Altenhoff
Jay Lee
Sales Professional
Sales Professional
Andrew Brooks
National Account Executive
Greater Toronto Area
Business Development
West, Ont.
Ottawa, Ont.
Executive, Purolator
International
Greater Toronto Area, Ont.
D’Arcy Chandler
Sales Professional
Trevor Da Silva
National Account Manager
Frank Figliomeni
Regional Sales Manager
North, Ont.
Jim MacIntosh
General Manager
Metro division, Ont.
Daniel McGauley
Major Account Executive
Burnaby, B.C.
Andy Paff
U.S. Major Account Executive
Cincinnati, Ohio
Philippe Paquin
Eastern division, Que.
Michael Perica
Sales Professional
North, Ont.
Ring Club
D’Arcy Chandler
Sales Professional
Shannan Jones
Sales Professional
Moncton, N.B.
Philippe Paquin
Eastern division, Que.
Billie Jo Player
Sales Professional
Burlington, Ont.
Kyle Schultz
Sales Professional
Edmonton, Alta.
Annual Review 2008
Executive Council members
Sheldon Bell
John Costanzo
Michael Coté
Stephen Gould
Senior Vice President and
President
Vice President,
Senior Vice President
Chief Financial Officer
Purolator USA, Inc.
Corporate and
Human Resources
Regulatory Affairs
Bill Henderson
Robert C. Johnson
Jim McDade
Brian Meagher
Senior Vice President
President and
Senior Vice President and
Senior Vice President,
Operations
Chief Executive Officer
Chief Information Officer
Sales, Marketing and
Customer Service
Purolator Courier Ltd., 5995 Avebury Road, Mississauga ON L5R 3T8 Canada
905 712 1084 | 1 800 326 4963 | www.purolator.com
www.purolator.com | 1 800 326 4963
10%

Purolator Courier Ltd. Annual Review 2008

Transcription

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