In it for the long haul
Transcription
In it for the long haul
PROJACS INTERNATIONAL 1 COMMUNIQUÉ / DECEMBER 2010 ACICO Twin Towers: A towering success in Dubai ProMIS: “Sharing knowledge is power” CBK: An iconic bank project in Kuwait Contents 3 Message from the CEO: ...In it for the long haul 4 ACICO Twin Towers: A towering success in Dubai 8 Projacs Kuwait: The focus on governmental projects 10 CBK: An iconic bank project in Kuwait 12 T&D News: Enhancing technical skills, enhancing Projacs 13 Facility Management: Financial crisis reduces demand 14 QOC Program Management: Sporting success in Qatar 16 Celebrating more than 10 Years of Service at Projacs 18 Qatar Entertainment City faces challenges 20 A Palm City in Tripoli 21 Projacs has “tremendous opportunities” 22 Projacs Lebanon: Lebanon’s project management challenges 24 ProMIS: “Sharing knowledge is power” 26 PMCS News: A spirit of independence 27 FACE 2 FACE: Neena Al-Hassan and Lillian Aziz 28 Alliances/Joint Ventures 29 It’s a YES for NES 29 Trident — Partners in Project Management 30 Projacs Statistical Data Charts 33 Newly-awarded projects 34 Staff News & Announcements Communiqué is the official Projacs International Newsletter. For further details please contact [email protected] 2 Editor: Gerald Butt Assistant Editors: Fadia Shawwa, Aileen O’Donoghue Graphic Designer: Chara Adamidou Communiqué newsletter is published by Rimal Publications, P.O.Box 14208, Nicosia 2155, Cyprus T: +357 22 314842 F: +357 22 315991 Email: [email protected] Website: www.rimalbooks.com Message from the CEO …In it for the long haul The construction and real estate markets in the Middle East continue to be soft and apart from an exceptional growth in Saudi Arabia and recently Qatar, several projects around the Gulf (our prime market) were either cancelled or put on hold. Amid these challenges, Projacs was focused on three fronts: controlling expenses, diversifying its portfolio of services and streamlining the operations. Thanks to our flexible organizational structure, geographic spread and the commitment of our core teams, all measures that were implemented have been effective and have shown results in a relatively short period of time. As a result, Projacs managed to maintain its growth in 2009 and 2010 and I am pleased to announce that our company was recently ranked by ENR in 10th place among the top 20 non-US firms in international construction and program management, moving up the ladder from our 11th rank in 2008. Projacs continues to take measures, most notably, creating strategic alliances and planned investments in sectors that were not part of Projacs’ mainstream business, mainly in infrastructure and industry. In this respect, we have completed an acquisition of Nassar Engineering Services and we have formed operational business units for Facility Management, CM @ Risk, Oil and Gas, Water and Power and Heavy Industrial Projects in partnership with renowned international experts. With the recent announcement of Qatar’s success in hosting the FIFA 2022 Games, Projacs has received a new shot of confidence to its operations in Qatar. Our company has been an active participant for the past seven years in Qatar’s sports projects such as the program management for the Asian 2006 Games, and we continue to provide project and facility management services to the Qatar Olympics Committee for all their sports facilities. It is obvious that governments have turned their attention to infrastructural projects, including new Public-Private Partnerships (PPP) in water, power, ports and transportation. On the other hand, the private sector is still hovering in a status of flux with few clients offering good project opportunities. With this in mind, Projacs has come to grips with the new construction world order and is continuously investigating opportunities to participate in a proactive manner on upcoming projects. So far, we have participated in bids (some of which we have already won) on mega-water security programs, port expansion projects, sewage treatment plants, railway projects, oil & gas projects and an industrial city program. We realize that the worldwide crisis and business challenges will not fade away overnight and the healing process may have started but will take some time. We are also confident that the potential is tremendous and we are prepared to stay in it for the long haul. We will continue to innovate, invest and cultivate a corporate philosophy that puts our clients at the centre of everything we do in an environment where our teams are valued and challenged. Luay Khoury President & CEO 3 COMMUNIQUÉ / DECEMBER 2010 ACICO Twin Towers A towering success in Dubai A five-star hotel offering luxurious Japanese hospitality is a major feature of the more than $250 million ACICO Twin Towers project in Dubai for which Projacs was manager. The second tower, called ‘Nassima’, consists of a 49-storey office and residential building. The ACICO Towers contract was awarded in 2005. The complex is situated in the centre of cosmopolitan Dubai and in a premium location on Sheikh Zayed Road, near the Dubai World Trade Centre and opposite the Dubai International Financial and Exhibition Centre. 4 PROJACS INTERNATIONAL 5 COMMUNIQUÉ / DECEMBER 2010 6 PROJACS INTERNATIONAL of international restaurants — Japanese, of course, plus Arab, Asian and others; and a Business Centre, including conferences and events facilities. The Nassima Tower has a plot area of 1,858 square metres. The first 24 floors are devoted to offices, while the top 21 consist of residential apartments (with four mechanical floors bringing the total to 49). Fadi Farah, Senior Projects Manager, UAE, describes the ACICO Towers as a “prestigious project, with the Hotel JAL Tower bringing the soul of Japan to the heart of Dubai.” The 51-storey glass tower has 471 rooms — 31 king-size, 57 twin, 30 junior suites, nine corner suites, one grand suite, 42 serviced apartments and 14 luxury apartments. The hotel tower covers a built-up area of 78,384 square metres. Mr Farah says the hotel “offers stunning panoramic views of Dubai’s premier business skyline.” Other features of the hotel are: High Executive floors and an appointed Executive Lounge on the 42nd floor where VIP guests can take advantage of exclusive and personalized services; a Health Club and Spa; a range The client/owner of the project is ACICO Industries, with ACICO International Contractors having been the main contractor. Mr Farah said that because Projacs was “the third project management company to the project and commencing the work when 30 percent of the structural works were completed, our position was really challenging. We, the Projacs team, worked hard to bring the project back onto track to the current successful completion stage, acquiring the full faith of the client.” The project also faced difficulties as a result of the global economic crisis. But, according to Mr Farah, Projacs “managed to cushion the impact of the sudden increases in the prices of construction materials and of supply shortages prevalent in 2008 and 2009 by wisely developing contingency plans, including the direct import of critical building materials from suppliers abroad.” In short, the Projacs team in Dubai are “proud to have been part of this challenging job”. 7 COMMUNIQUÉ / DECEMBER 2010 PROJACS KUWAIT THE FOCUS ON GOVERNMENTAL PROJECTS Projacs Kuwait is focusing on governmental projects because the private sector has suffered most from the effects of the global financial crisis, according to Sameer Abu Shanab, Senior Vice-President/Area Manager Kuwait, Iraq and Jordan. “The crisis has affected the situation for us here because we mostly depend on private sector developments,” he adds. “Some projects were put on hold, others cancelled. Nevertheless, we have managed to get a few private sector projects.” Interview with Sameer Abu Shanab 8 Before the crisis struck Projacs Kuwait had secured some government deals, including Kuwait University, PAAET and the Ministry of Health. The government has also committed itself to a huge development plan up to 2035, providing plenty of potential business. “Currently,” says Mr Abu Shanab, “we are pursuing several opportunities – among them sea ports development, airport, power facilities, and infrastructure and roads projects under various schemes of consultancy as Technical Advisories and BOT/PPP.” PROJACS INTERNATIONAL Projacs’ Kuwait office, established in 1984, has 128 employees. But Mr Abu Shanab’s responsibilities extend way beyond that office: “I am in charge of managing the operations in Kuwait, Jordan and Iraq. I overview the operations with respect to design management, construction management and technical support services, as well as business development, budget and financial management — and human resources management.” Mr Abu Shanab has been a Projacs employee since 1990 — holding a BSc in Civil Engineering from Kuwait University. Of the many projects that he has been involved with, he remembers five with particular pride: the Amiri Diwan; Bayan Palace; Sheraton Hotel; PAAET Campus; and Zamzam Tower. Looking to the future, Mr Abu Shanab thinks Projacs should concentrate on the “continuous updating of systems in use, and on coordination between territories for experience exchange and on staff training. These things will ensure that Projacs’ performance continues to improve.” For anyone starting out on a career in the company, his advice is: “Work on yourself, learn from your superiors, and be patient.” Mr Abu Shanab is married with four daughters (aged from three to 21). He lists as his interests: football, reading and swimming. As for daily motivation, Mr Abu Shanab says this comes from always having something new to do. He is hoping that security will improve soon in Iraq for him to perform in full his role as manager there. “The experience in Iraq,” he says, “will be interesting and challenging.” “Projacs should concentrate on the continuous updating of systems in use, and on coordination between territories for experience exchange and on staff training.” 9 COMMUNIQUÉ / DECEMBER 2010 10 PROJACS INTERNATIONAL CBK AN ICONIC BANK PROJECT IN KUWAIT The $420 million project for Central Bank of Kuwait’s (CBK) new headquarters building is “the most prestigious and iconic” in the country, in the view of Mohamed Fathy, Senior Project Manager, Projacs Kuwait. “It has a unique architectural design which includes the construction of the system of dia-grid. CBK is the only project in the Middle East using this system, as well as the state-of-the-art specialized services.” The Office Tower, with a total area of 75,000 square metres, is organized in 41 storeys, intersected by a podium that contains the reception, banking halls, conference facilities and a multi-level concourse illuminated by translucent marble. Projacs was awarded the Project Management/Construction Management contract in February this year. The project is scheduled for completion in February 2014. Mr Fathy joined the CBK project in May. At that time, he says, “there was a lack of coordination between the main contractor and sub-contractor, along with the consultant. This was the most challenging problem we faced. Since we came on board proper arrangements have been made with project parties, and intensive meetings held to resolve a lot of conflicts that had affected progress. Now things are back on track and going well.” With a BSc in Engineering from Zagazic University in Egypt, Mr Fathy (who is Egyptian) came to Projacs in 2004, having been working in Kuwait for 14 years. “My first project was Al Hamad Towers,” he says. “That project and KREIC Towers were interesting as the clients were actively involved with us in decisionmaking and had a very good understanding of the business — which in turn brought about the success of the projects.” Since joining Projacs, Mr Fathy says, the company “has been like an extended family to me with deep loyalty and respect between colleagues.” While he is full of praise for Projacs’ professional management, well-organized structure and excellent working environment, he believes that more could be done to “strengthen interaction between employees and management. I also think that Projacs’ staff should be periodically involved with the current status of the company.” Mr Fathy has been married for 12 years and has a daughter (aged 11) and a son (9). He says “the time I spend with them is precious, especially during weekends and holidays. What motivates me each day is praying before going to work, my children’s smiles and the cooperation and support of my colleagues.” His professional ambition is to “upgrade my position in Projacs and work towards doing the same for my company.” 11 COMMUNIQUÉ / DECEMBER 2010 T&D NEWS ENHANCING TECHNICAL SKILLS, ENHANCING PROJACS Nizar Awwad is a firm believer in the idea that high standards of training will guarantee Projacs’ success in its second quarter century as much as it did in the first 25 years. As Business Development Manager, Amman, he sees Training & Development as “one of the most important divisions in the firm as it is there to enhance the staff’s technical and soft skills and help them achieve personal goals — all of which are ultimately to the company’s benefit.” Mr Awwad is in charge of all in-house training courses for all Projacs’ offices, “as well as all our speakers’ database, and also for the annual training plan. I develop and establish new training arrangements with speakers, arrange marketing and coordinate training courses — in addition to taking care of the markets in Jordan, Syria, Lebanon and Iraq.” A number of certification programs are sponsored by Projacs — most, according to Mr Awwad, certified from global organizations and universities such as PMI, ACCEI, Houston University, University of Washington, University of Waterloo and SAVE International. These programs are offered as public and in-house courses, but once a trainee attends one, he or she will notice the benefit. They will also get a certificate from one of 12 Interview with Nizar Awwad the respected organizations and a Projacs attendance certificate.” Armed with a BSc in Economics from Yarmouk University in Jordan, Mr Awwad joined Projacs in 2004. What he enjoys most about his job is “meeting different people and continuing to build new professional and social relationships. I also enjoy the challenges we always face in our work.” In his spare time he likes to swim some lengths in the pool or sweat it out on the squash court. He also likes reading — and from the book he finished recently he might have picked up some tips to help his career at Projacs. It was The 21 Indispensable Qualities of a Leader: Becoming the Person Others Will Want to Follow, by John Maxwell. Mr Awwad, who is unmarried, offers this advice to those joining Projacs: “Be smart, creative and aggressive in your work.” And listen to and act on what “our great T&D team” tells you, he might have added. But perhaps he feels that goes without saying, given the indisputable role of T&D in Projacs’ success. PROJACS INTERNATIONAL The global economic crisis has “reduced demand on FM services and increased the competition in the market,” according to Ramzi Qumsieh, Assistant Vice-President, Facilities Management, adding that several projects had been cancelled or put on hold. Mr Qumsieh’s duties include overseeing the implementation strategy for the FM Unit, as well as the FM services plans, procedures and policies. It is his task, too, to align the FM Unit strategy within the overall organization strategy. He also conducts meetings and presentations for potential clients related to Projacs’ FM capabilities and services, and prepares tender documentation. FACILITY MANAGEMENT FINANCIAL CRISIS REDUCES DEMAND Interview with Ramzi Qumsieh It was at the suggestion of a relative that Mr Qumsieh joined Projacs in 2006 — “and it turned out to be a very valuable piece of advice. Projacs has a unique, friendly and family working environment that encourages each member to contribute to the overall success.” He cites the loyalty of clients and the company’s good reputation as Projacs’ main selling points. To achieve higher global exposure, Mr Qumsieh believes Projacs should “improve its public relations strategy and emphasize more the quality of the delivered services.” He also suggests that the company could “send out questionnaires to employees to find out their needs and complaints. It should also focus on social activities and training for employees.” Mr Qumsieh is based in Projacs’ Doha office, but as a single man he would be happy to move to “any region or country, since FM services can be promoted anywhere.” A keen footballer, Mr Qumsieh also enjoys reading — although the last book he read was hardly chosen as a means of escapism from work: How to Understand Business Finance by Robert Cinnamon. Perhaps, though, the book will have given him tips on how to meet his own two goals for the upcoming year: to win projects; and achieve Six Sigma Certification. 13 COMMUNIQUÉ / DECEMBER 2010 QOC Program Management SPORTING SUCCESS IN QATAR Projacs’ recent success in being awarded two project management contracts with major developers in Qatar shows that the company has been able to ride out “the commercial and financial crises harshly affecting its competitors,” according to Abdelhakim Abdulla, Senior Project Manager/Operation Manager, Doha. “Recently there was a noticeable growth in the local market, and Projacs’ decision to invest in its Qatar office was a wise one.” Mr Abdulla is Senior Project Manager and Technical Consultant for the Qatar Olympic Committee (QOC) project. QOC’s Engineering Projects Department (EPD) is heavily engaged in the planning, construction, 14 PROJACS INTERNATIONAL “Projacs’ decision to invest in its Qatar office was a wise one.” operation and maintenance of sports facilities. Projacs assigns personnel to the EPD and the Maintenance and Operation Department (MOD). The contract was first awarded “in 2005, but our scope has evolved over the years,” Mr Abdulla says. “A total of 30 Projacs staff have been seconded to QOC/EPD and MOD.” As QOC developed over the years “the services provided by Projacs were extended. At the beginning our service was limited to writing procedures and organizing the engineering and maintenance departments. It was then extended to provide project coordinators/managers to several design, construction and maintenance projects, as well as quantity surveyors, contract managers and facility managers to the Maintenance and Operation Department.” As for the challenges Projacs has faced with the QOC project, Mr Abdulla says that “being the team leader and with the diversity of service we provide it was necessary to create and adopt a system to monitor the quality of service provided by our staff in EPD and MOD. Staff training was provided by Projacs, and the procedures for the handing over of works were written and implemented to coordinate the process between the two departments.” Mr Abdulla, who has a BSc (Honours) in Building Surveying from the University of Luton in the United Kingdom, joined Projacs at the end of 2005 — having heard about it from a friend already working for the company. Mr Abdulla was impressed from day one: “I had been in the construction industry for more than 15 years, but I had never experienced the degree of professionalism, the warmth and the friendly working atmosphere.” Working on the QOC project is apt for Mr Abdulla who says he likes “sports in general, and enjoys swimming and water sports.” Married, with six children (five girls and one boy), he says he is motivated each day by “providing the best for my family, producing quality work, and knowing that I will be awarded at the end of this life or the next—or better still, both.” 15 COMMUNIQUÉ / DECEMBER 2010 CELEBRATING MORE THAN 10 YEARS OF SERVICE AT PROJACS Name Office Position length of service Join Date Category Nabil AlQaddumi Corporate Kuwait Chairman 26.9 October-84 Corporate - Technical Luay Khoury Corporate CEO 26.9 October-84 Corporate-Technical Fuad Saud Al Saleh Riyadh Vice Chairman 17.9 January-93 Technical Sebastian Joseph Plamthottathil Kuwait Senior Finance & Accounting Manager 17.4 July-93 Support Mohammed Ashraf Rahman Kuwait Office Assistant 17.3 July-93 Support Mohammed Ashraf Veerasseril Riyadh Executive Secretary Grade 2 17.2 August-93 Support Arif Hameed Khan Dubai Public Relation Officer 16.9 January-94 Support Yousef Shaban Al Halwani Riyadh Vice President 16.7 February-94 Training & Development Ihab Ahmad Loutfy Kuwait Senior PCS Manager 16.0 November-94 Technical Kalappurathara Hussein Riyadh Officer 14.7 March-96 Support Ziad Kamel Issa Kuwait Senior Project Manager 14.5 May-96 Technical Nedungeril Mohd. Shihabuddin Riyadh Training Coordinator 14.1 October-96 Training & Development Jihad Abed Al Rahman Usta Lebanon Senior Vice President 13.9 December-96 Technical Tarek Ahmed Mohamed Riyadh Vice President/ Area Manager 13.4 July-97 Technical Mustafa Mohammed Al Mohammed Saleh Riyadh Officer 13.3 July-97 Support Gabriel Maxi D’costa Kuwait Driver 13.2 August-97 Support Rami Thoulkifl Ghosheh Kuwait Department Head 13.1 September-97 Technical Veerasseril Mohd. Kutty Ajimon Al-Khobar Secretary Grade 2 13.1 September-97 Support 16 PROJACS INTERNATIONAL Mohammad Ayham Fahmi Al Shawa Kuwait Senior Project Manager 13.0 December-97 Technical Sonjit Niranjan Deb Kuwait Office Assistant 12.8 February-98 Support Ashraf Algarf Corporate Kuwait Deputy CEO 12.5 June-98 Corporate - Technical Lilibeth Cabarlo Aljentera Dubai Executive Assistant 12.1 October-98 Support Moutaz Mahmoud Lattouf Riyadh Senior Project Manager 12.1 September-98 Technical Ashraf Gomaa Seoudi Dubai Senior Project Manager 11.9 December-98 Technical Imran Akhtar Lalldin Riyadh Executive Secretary Grade 2 11.7 March-99 Support Sohair Farahat Al-Khalil Kuwait Business Development Manager 11.6 April-99 Training & Development Anthony Raj Joseph Kuwait Driver 11.5 May-99 Support Raghida Ghazi Azar Kuwait Training Coordinator 11.5 June-99 Training & Development Arshad Ur-Rahman Anees Riyadh Quantity Surveyor Level 2 11.4 July-99 Technical Michael De Leon David Riyadh Engineer - Electrical 11.4 July-99 Technical Mohd. Abdul Majeed Riyadh Project Manager 11.1 October-99 Technical Yara Shawki Abdullah Corporate Kuwait Manager 10.7 February-00 Corporate - Support Ziad Mohammad Al Awadi Kuwait Project Manager 10.5 May-00 Technical Yasser Hussein Khreis Kuwait Head of Unit 10.3 August-00 Corporate - Support Ahmed Mohamed Osman Egypt Vice President / Acting Area Manager 10.2 September-00 Technical 17 COMMUNIQUÉ / DECEMBER 2010 QATAR ENTERTAINMENT CITY FACES CHALLENGES Interview with Dr Hani Fidawi, Senior Project Manager, Qatar The “most challenging” aspect of the $70 million Qatar Entertainment City project is the global economic crisis, which has made everyone “cautious with their expenditure,” says Projacs’ Senior Project Manager, Doha, Dr Hani Fidawi. The project was awarded in August 2008 and is scheduled for completion in the second quarter of 2011. Projacs is providing PM/CM and Design Review for the roads, bridges and infrastructure works for the venture at Lusail. Specifically the deal entails enabling and grading, and work on canals, roads/hydraulics and bridges, and electrical and IT installations, plus landscaping and gas/district cooling. “Initially the progress of the project was generally smooth,” Dr Fidawi says. “But we then encountered challenge from the Lusail Master Developer in completion of the underground Light Rail Train 18 PROJACS INTERNATIONAL activities passing below part of our road network. This will prevent us meeting the target completion date. However, there is close coordination with the master developer to minimize the delay.” Dr Fidawi, who joined Projacs in 2007, has a PhD in Civil Engineering from Loughborough University of Technology in the United Kingdom. Before Qatar Entertainment City, he worked with Projacs on two projects in Dubai: Jewels – Residential Twin Towers; and Emirates Saray, Hotel Resorts and Residence. What he enjoys most about his job is “the productive work environment where all my staff works as one professional team to reach their assigned objective.” He thinks, though, that more could be done to improve performance: “In addition to the bonus scheme, I would say that special incentives need to be introduced. Giving employees shareholding opportunities is also something worth considering.” Dr Fidawi and his wife have two daughters (aged 6 and 16) and a son (12). His personal interests are walking, listening to music and reading. The last book he read was Mao: The Unknown Story by Jung Chang and Jon Halliday. Looking ahead over the coming year, Dr Fidawi is looking forward to more success for Projacs, while “on the personal level I am working on losing some weight!” “However, there is close coordination with the master developer to minimize the delay.” 19 A PALM CITY IN TRIPOLI Interview with Ahmed Farahat, Libya For Ahmed Farahat, the luxurious Palm City Residences project in the Libyan capital, Tripoli, has been the main focus of attention since he joined Projacs in 2006. During that same year Projacs was appointed Cost Consultant for the $92 million venture which was completed this year. “This was a very exciting project to work on,” he says. “The whole complex is quite amazing — with 413 residential units supported by extensive leisure and recreational facilities. There are also two commercial buildings.” As for challenges that Projacs faced with Palm City, Mr Farahat says they included the need “for cost saving as a result of a value engineering analysis.” Now, Mr Farahat is involved with another major residential project in Tripoli: Janzour Alrraki. 20 Projacs was appointed Project Manager for this $73 million venture in April 2008 — and completion is scheduled for February 2012. Mr Farahat graduated from Cairo University with a BSc in 1982. He acquired a Project Management Professional Certification in 2004 and an Associate Value Specialist Certification four years later. He acted as a Trainer for Projacs on a freelance basis before becoming a full-time employee. What he particularly enjoys about his job is “the way you can see at once the effects of your work. Each day I set out to achieve what I planned to do — that’s what motivates me.” While he is happy to work on more projects in Libya, he would also welcome a spell in Egypt. Married with two sons, Mr Farahat says his ambitions for the coming year are to work for more growth for Projacs Libya — and “give my children the best education possible.” PROJACS HAS “TREMENDOUS OPPORTUNITIES” “The future of Projacs is very promising and the opportunities are tremendous.” This is the upbeat assessment of the company’s position today that comes from Dr Ali Al-Fraiji, Operations Manager, Riyadh. “It is very clear to me that the corporate management is doing all it takes to motivate and lead the staff to achieve their best and for Projacs to become the undisputed project management leader in the region.” While all markets in the region have been affected negatively by the global recession, Saudi Arabia has suffered less than other Gulf States. There is still plenty of work going on in the Kingdom. Dr Fraiji is in charge of the “operational activities pertaining to the 13 active projects we are handling at the present time in the Riyadh area. In some, our scope is to supervise the construction activities, in others we are providing construction or project management services. We have several projects in the design stage and we are acting as the design manager on behalf of the client.” Dr Fraiji joined Projacs in 2007, holding a DSc in Civil Engineering from George Washington University in Washington DC, having gained his master’s and bachelor’s degrees in the United States. In his Projacs career he has been involved in a string of projects: Al-Fardan Office Building, Riyadh (2007); Industrial Gate, Riyadh (2008); GOSI Office Park, Riyadh (2009); Saudi Investment Bank branches, Riyadh (2010); and King Abdallah Military City, Al-Ahsa Province (2010). “When I started at Projacs I really felt a strong family environment,” he says, “which I feel now, four years later, even stronger. Everyone is working and Interview with Dr Ali Al-Fraiji, Riyadh cooperating as a team.” He had a good opportunity to “take a look at the real Projacs family picture” during the 2007 company retreat at the Dead Sea resort. Having worked in project management for 15 years, Dr Fraiji says he has learned most of the techniques and tools. But he believes firmly that “the learning process is endless. One should keep learning as long as there is something new, and with information technology and other rapid changes, learning and acquiring new techniques is a must for all levels of the organization.” Away from work, Dr Fraiji likes to spend time at home with his four children, whose ages range from six to 20 — “I hope to continue to be a better father to my family and children and enjoy watching them grow and prosper,” he says when asked about personal ambitions for the year ahead. As far as work goes, Dr Fraiji loves to be part of a firm with “tremendous opportunities”. In fact, he says, “it is a pleasure to be part of Projacs’ team.” 21 COMMUNIQUÉ / DECEMBER 2010 PROJACS LEBANON LEBANON’S PROJECT MANAGEMENT CHALLENGES Interview with Jihad Usta Projacs’ Lebanon office, established in 1998 but inactive until 2003, faces several specific challenges in Lebanon that are not encountered elsewhere, according to Jihad Usta, Senior VicePresident, Beirut. “The whole project management philosophy as applied in the Gulf region or internationally is not known in the Lebanese market,” he says. “Being influenced by the French system, the Bureau Technique approach is commonly adopted.” A second challenge comes in competition with individuals. Having highly skilled engineers available in Lebanon, with international experience, means “there is a high trend in appointing directly an individual project manager to perform the task.” Other challenges arise from competition from international QS firms that are promoting the role of project management in addition to cost control,— and from the fact that “most real estate developers in Lebanon have an engineering background. They are playing the role of developer and project manager at the same time.” But Mr Usta is not daunted by the difficulties Projacs faces, and says he finds it personally fulfilling to be involved with managing and developing the Beirut offices of NES and Projacs, which together now employ approximately 20 staff members. He enjoys 22 PROJACS INTERNATIONAL “The opportunity for continuous learning is the main driver in enjoying the work.” facing up to the difficulties each day and has decided that “for me it is time to focus and settle in Lebanon. The opportunity for continuous learning is the main driver in enjoying the work.” Mr Usta joined Projacs in 1996, having acquired nine years earlier an MSc in Construction Management from Loughborough University in the UK. He also holds an IATA Airport Planning Certificate and a Value Engineering Mode 1 Certificate. Projects on which he has particularly enjoyed working during his Projacs career include: Qatar Asian Games City in 2006 (“its scale and complexity offered a good learning experience”); the Beirut Gate Master Plan in 2005 (“dealing with four international and local consultants was very demanding on the professional and personal levels”); Infinity Tower in Dubai in 2006 (“the structure was as important as the architecture to shape up the building and resolve its complexity”). As an experienced Projacs executive, Mr Usta’s advice to newcomers would be to follow his example and “aim for a long-term commitment to the company and build their careers as members of the Projacs family.” As for his own family, Mr Usta is married with a son and daughter, Joud (15) and Jinane (8). When he is not working, he enjoys playing tennis — and travelling. In the year ahead he is looking forward to his twoweek vacation (“with my mobiles closed”), while for the other 50 weeks he will be motivated by tackling those project management challenges in Lebanon and “creating a strong base for Projacs” there. 23 COMMUNIQUÉ / DECEMBER 2010 24 PROJACS INTERNATIONAL ProMIS: “SHARING KNOWLEDGE IS POWER” The potential of the ProMIS system to give Projacs competitive advantage over its rivals was one of the conclusions of a ProMIS workshop held on 16-18 May 2010 at the Sheraton Hotel, Manama, Bahrain. It was attended by all area managers and department heads from local offices — as well as the Baracci Solutions team. The workshop was led by Ali Shawwa, AVP MIS & Corporate Communications, and Joselito Figueroa, ProMIS Coordinator/Senior PCS Engineer. One aim of the workshop was to discuss the challenges faced in Phase I of ProMIS and to review the outcome of a survey conducted by more than 100 handpicked employees and ProMIS users to evaluate and assess the progress of the system thus far. Another aim was to pave the way towards the second phase of the system, the Enhancement Strategy. Projacs’ President and CEO Luay Khoury opened the workshop with a brief introduction in which he described his vision for ProMIS and the importance of users’ full involvement in aiding the progress and development of the system. Mr Shawwa then explained that the Phase II Enhancement Strategy was based on: further analysis and assessment of existing tools and features; feedback acquired through meetings with department heads and key personnel in each unit; the comments from employees; and the survey results. Mr Shawwa mentioned the enhancements that would be applied to all departments and modules with the ProMIS system. An open discussion followed, covering: • A review/update on access rights and privileges for each Projacs business unit. • A review of the Super User List and updates with all department heads. • A definition of the areas/sections with ProMIS for Champion Assignment — led by Mr Khoury. • The selection and assignment of Champions with responsibilities per section to manage and validate data. The workshop ended with an address by Franco Zegarelli, head of Baracci Solutions which designed and built the ProMIS system based on the vision of Mr Khoury. According to Mr Zegarelli, ProMIS “is developed in an Open Architecture Technology Platform, which means that there is no limit to where we can take the system. We are not limited by other Technology Frameworks, and we have full flexibility and expandability as we wish.” Mr Zegarelli stressed that “any system is only as good as its content. So the quality of the content and the collective usage of that content are crucial.” Asked to identify the key feature of ProMIS, Mr Zegarelli said it provided “competitive advantage because while information is knowledge, sharing knowledge gives you power.” “...there is no limit to where we can take the system.” 25 COMMUNIQUÉ / DECEMBER 2010 CORPORATE OPERATIONS HUMANÊ RESOURCES FINANCE TRAININGÊ & DEVELOPMENT INFORMATION TECHNOLOGY SUPPORT PMCS NEWS A SPIRIT OF INDEPENDENCE Interview with Nael Al-Ashy The relative independence enjoyed by those working with online systems is a key reason why Nael Al-Ashy is happy in his job as a PMCS System Engineer based in Doha. “My work basically is not limited to a room, desk, cube or office,” he says, “and I like that.” Nael, who graduated with a BSc in Computer Engineering at the University of Balamand in Lebanon, first heard about Projacs from friends working in the construction industry in the Gulf. He finds the work environment at Projacs Qatar as “one of the best I’ve known, very friendly and social, but at the same time professional. It’s rare to find this kind of environment in other companies.” As a member of Projacs’ PMCS Unit, Nael’s brief covers standard support, such as auditing, procedures, forms and templates. But he is now also responsible for the testing, troubleshooting, developing and administering of the newly designed online control system, ‘ProMIS-PMCS’. This web system, Nael says, “allows project users to control the flow of the progress, tasks, risks, finances and documentation for all stages of their projects, from tendering to testing and commissioning. And I am also responsible for the training and support of the users of that system in all Projacs’ branches.” ProMIS-PMCS is deployed in four projects in Qatar: the World Trade Center; Mena; Kahramaa; and Qatar 26 Entertainment City. It is also deployed in the Central Bank project in Kuwait. The new PMCS system is accessed by the same username and password as the ones for Projacs’ ProMIS system. PMCS consists of different modules: documents control; financial control; and projects control. Nael says his unit “provides the training needed. This is very simple because we developed the system to be very simple and user-friendly.” The introduction of the new PMCS system, Nael believes, has made his unit “more involved with the daily work, issues and problems of the various projects. We can closely monitor the progress and status of each project to different levels of management.” Nael cites the developed and up-to-date online systems at Projacs as one of the main selling points of Projacs’ services — along with its years of experience and the variety of services it offers. He also has a tip for newcomers to the company: “First of all, read about project management, and then make use of the experience of senior Projacs employees.” As a single man, Nael has plenty of time and opportunity to pursue his two favorite sporting activities: football and swimming. But on a daily basis — at work or at play — he is motivated by listening to music. Nael is clearly happy in his job, and his short-term professional target is to “succeed in my current tasks and goals in the unit.” But in the longer term, he would “like to find a way to set up my own business.” Nael Al-Ashy really is a man with a spirit of independence. MASTER ADMIN PROJACS INTERNATIONAL Face 2 ecaF Neena Al-Hassan Lillian Aziz As a Human Resources Manager, Ms Neena Al-Hassan, who joined the Projacs International family end of 2009 and is currently based in Bahrain, administers and implements all aspects of human resources to ensure the smooth operation and growth of the company from the HR perspective. As an Executive Secretary at Projacs Egypt, Ms Lillian Aziz, who has been a member of Projacs International since 2008, manages all office-related issues and requirements. She manages the daily schedule, travel arrangements and correspondence for VP/Area Managers and team members. When asked what she enjoys most about her job, Ms Hassan said that the problem-solving aspect and the constant motivation to create a peaceful environment for employees and improve productivity in the company where “we as a company, like many others, can continue our success with no obstacles.” Asked what she likes most about her job, Ms Aziz says that she enjoys meeting new people and “the sense of teamwork amongst Projacs’ Egypt staff.” She also enjoys maintaining “a good working relationship with various stakeholders.” She hopes to one day “work hand in hand with Projacs International not only to meet the professional standards when it comes to the HR department but to successfully move forward.” Ms Aziz’s ambitions for the future are twofold: on the professional level, she is “always looking to improve my capabilities and skills” to be able to perform at higher levels; on a more personal note, she wants to help her son become a “champion in basketball.” 27 COMMUNIQUÉ / DECEMBER 2010 Alliances/Joint Ventures Projacs has formed several strategic alliances and joint ventures with international companies that will better position Projacs on major projects and in particular in the water, power, infrastructure and oil & gas industries. Through these JVs, Projacs was able to pre-qualify for and submit several proposals in the region. A summary of these alliances and efforts include: EllisDon Corporation: Founded in London, Ontario in 1951, EllisDon has grown to become a major international firm completing more than $2 billion dollars in new construction projects annually, with approximately $5.0 billion in construction projects underway. With its executive offices in Mississauga, Ontario and regional offices across Canada and in the United States and UAE, EllisDon provides services in Construction Management, Project Management, Design Build, Public-Private Partnerships (P3) and General Contracting. The joint venture of Projacs-EllisDon has recently won the contract for Project and Construction Management services of the Central Bank of Kuwait Headquarters. Hatch: Hatch is an employee-owned multidiscipline firm that provides custom process design, business strategies, technologies, and project and construction management from 65 offices around the world for clients in the Metals, Infrastructure, and Energy market sectors. Programs and projects under management by Hatch have an aggregate value of US$35 billion. They have projects in more than 150 countries and 8000 professionals working worldwide. Projacs-Hatch has already submitted proposals on a number of water, ports and other infrastructural projects in Kuwait and Qatar, and is currently prequalifying for major oil & gas programs in Kuwait and Saudi Arabia. 28 Bovis Lend Lease: Bovis Lend Lease is one of the world’s leading project management and construction companies operating in more than 30 countries worldwide and employing over 7,500 people. BLL’s operations span six continents and hold strong market positions in the commercial, retail, residential, industrial and pharmaceutical sectors and also work closely with governments to deliver health, education and defence projects amongst others. Projacs has developed a strong association with BLL since 1988 and as a joint venture it has successfully completed several prestigious projects including Kuwait Petroleum Company headquarters, Nissan facilities and Black & Decker facility. Projacs-BLL recently signed the Project and Development Management contract for a major industrial city project in Riyadh and submitted proposals for the Qatar National Museum and the new Abu Dhabi airport. Turner International LLC: Turner International LLC is a wholly owned subsidiary of The Turner Corporation and is listed among the top 3 in the ENR’s list for the largest construction management companies in the US. Internationally, Turner manages projects in excess of eight million square meters in building area valued at over US $12 billion. Among their clients are many Fortune 100 firms with building projects that shape the skylines of major cities. Headquartered in New York, Turner’s staff is actively providing professional building services in Africa, Asia, Europe, the Middle East and Latin America and the Caribbean. N In 1986, Projacs had formed a joint venture with Turner International and have jointly completed a number of landmark projects in the Middle East including the Amiri Diwan and Council of Ministers project in Kuwait, which is Kuwait’s GCC conference centre, Applied Education and Training Campuses, Ritz Carlton Hotel in Qatar, Dreamland Hilton Hotel and Beverly Hills City in Egypt. PROJACS INTERNATIONAL Currently, Turner-Projacs is working as the PM/CM for the $10 billion new Kuwait University project at Shadadiyah, PM services for the $180 million design of facilities for PAAET and CM services for $400 million PAAET Shuwaikh Campus and Al-Jahra. Genivar: Genivar is a one of the largest engineering firms in Canada. For 50 years, Genivar has provided private and public sector clients with a full range of professional services for all phases of the project, from planning to commissioning. Genivar employs 4,500 professional engineers and managers who work in more than 60 offices in Canada and overseas and operate on projects in 85 locations worldwide Projacs-Genivar is currently pursuing opportunities in transportation and infrastructure projects in Qatar, Saudi Arabia and the UAE. It’s a YES for NES services while simultaneously focusing on specialized engineering, master planning and quality control/ audit services. Trident – Partners in Project Management Trident with its expertise in the field of CM @ Risk and Facility Management services is considered an asset for Projacs, providing services such as general assessment, due diligence, development, design, and administration/monitoring services, to name a few. That is why in 2004 Projacs partnered with Trident and currently owns 49 percent of the company. In the Middle East, Trident was introduced as a construction contractor providing the services of CM @ Risk and Facility Management to our clients. We feel that by combining Trident’s U.S.-based resources and expertise with Projacs’ network of offices and local know-how, Trident will be better positioned to become a significant player in the construction market in the Middle East. NEWS A decision by the board in early 2009 to commence the search for firms in similar or related fields that could add value to Projacs’ existing operations resulted in its acquisition of consulting firm, Nassar Engineering Services (NES). After the sudden demise of Mr Nabil Nassar, the founder and owner of NES, the bereaved family requested that Projacs assist in managing the company’s current project portfolio and study the viability of acquisition. After thorough studies, NES was acquired, offering Projacs a comprehensive reach to a number of good resources and new clients while maintaining NES’ brand and identity. The objective of this acquisition is to streamline NES’ operations to complement Projacs’ 29 COMMUNIQUÉ / DECEMBER 2010 Staff breakdown by nationality Projacs staff by year 30 PROJACS INTERNATIONAL Staff breakdown by age Total staff breakdown 31 COMMUNIQUÉ / DECEMBER 2010 On-going projects by country On-going projects by category 32 PROJACS INTERNATIONAL On-going projects by stage NEWLY-AWARDED PROJECTS Al Fayhaa Company, Syria Projacs Syria was assigned a new PM contract by AlFayhaa Al-Gadida Company, a subsidiary of Kuwaiti Syrian Holding company. Projacs will manage the new residential complex project in the Ya’four district. The total site area is around 67,302 square metres and the project’s scope covers finished residential buildings, a finished club house, relevant roads, infrastructure and landscaping. Beirut Terraces, Lebanon Projacs Lebanon has been awarded a new contract for the project management services (Design and Construction) of Beirut Terraces. Located in the prestigious Beirut Central district, it is expected to raise the bar in architecture and design, both on the national and regional levels. The aim of the concept is to revive the Beirut urban lifestyle by extending the village living experience from horizontal to vertical, blending the indoor and outdoor, views and privacy, and landscape with architecture. The tower will have four separate entrances, unified through a central core, leading the residents to their apartments in utmost privacy. The tall structure, reflecting the spirit of future Beirut while drawing inspiration from the city’s layers of history, will have 130 different apartments, each offering an individual living experience. Al-Khor Downtown Development, Qatar Projacs Qatar was awarded a new contract for full Project Management and Construction Management Services which includes: Pre-Design Development, Design, and Pre-Construction and Construction Phases. The project, Al-Khor Downtown Development, is located in Al-Khor City, approximately 50km from Doha. It covers around 30 hectares of land and comprises various types of building and infrastructure works such as commercial and governmental spaces, mosques, parks/landscapes, roads and infrastructure. The project is expected to be completed in June 2016. 33 COMMUNIQUÉ / DECEMBER 2010 Staff News & Announcements New staff Name Location Title Joining date Atif Abdel Hamid Metwalli Jeddah Inspector 01-Aug-10 Muna Ahmed Al-Amer Jordan Planner 01-Aug-10 Mohammed Nazir Malik Jeddah Quantity Surveyor Level 1 02-Aug-10 Abdul Jaleel Chemmala Jeddah Document Controller 28-Aug-10 Mohammed El-Nady Abdel Fattah Jeddah Engineer Civil/Structural 28-Aug-10 Shaikh Gyasuddin Jeddah Document Controller 01-Sep-10 Karen Leanne Aquino Francia Libya Secretary Grade 1 01-Sep-10 Mahmoud Hussein Salah El-din Jeddah HSE Engineer 04-Sep-10 Ayman Abdel Rahman Ibrahim Jeddah Document Controller 18-Sep-10 Syed Shafi Ahmed Jeddah Contracts Administrator 21-Sep-10 Cheryl P Dias Kuwait Secretary Grade 1 01-Oct-10 Fahad AbdulRazzak AlSaleh Riyadh Engineer - Civil/Structural 03-Oct-10 Tarek Ahmed Mohammed Jad Riyadh Engineer - Electrical 10-Oct-10 Ahmed Mohammed AlHawari Jeddah Secretary Grade 2 17-Oct-10 Muna Al Rashed Kuwait Project Engineer 17-Oct-10 Mohammed Ghaleb Al-Ibrahim Jeddah Site Engineer 23-Oct-10 Staff relocation Nader Kamal Operation Manager Jeddah relocated from Dubai. Obtaining special certificates Mr Luay Khoury, CEO became PMP certified. 34 PROJACS INTERNATIONAL Contact Information Corporate Office Projacs KSA – Jeddah Projacs Kuwait Projacs KSA – Al Khobar Tel: + 973 17228066 Fax: + 973 17228099 Manama Centre, Suite 607 P.O Box 21674, Manama, Bahrain E-mail: [email protected] Tel: + 965 22439255/6/7/8 Fax: +965 22409897 P.O.Box 25944 Safat, 13120 Kuwait E-mail: [email protected] Projacs Qatar Tel: + 966 2 6689231 Fax: + 966 2 6689235 Al-Aqeel Building, Al-Hamra District, Palestine Street, Jeddah, Saudi Arabia E-mail: [email protected] Tel: +966 3 8932638/9 Fax: + 966 3 8932644 Habitat Building, Khobar 31952, Saudi Arabia E-mail: [email protected] Tel: + 974 44420902, 44320815 Fax: + 974 44420857 3rd Floor, Al-Faizalia Bldg., Al-Sadd - Suhaim Bin Hamad St. P.O.Box 7286, Doha, Qatar E-mail: [email protected] Projacs Libya Projacs Dubai & Northern Emirates Projacs Jordan Tel: + 971 4 3439122/3432339/3439122 Fax: + 971 4 3439771/3432098/3439771 P.O.Box 31155, Dubai, UAE E-mail: [email protected] /[email protected] Projacs Abu Dhabi Tel: + 971 2 6429000 Fax: + 971 2 6429300 P.O.Box 108222, Abu Dhabi, UAE E-mail: [email protected] Tel: + 218 214870062/4 Fax: + 218 214872346 Palm City Residences, Sidi Abdul Jalil Janzour, Tripoli, Libya E-mail: [email protected] Tel: + 962 6 5544344 Fax: + 962 6 5544345 P.O.Box 1667, Um Al-Sumaq, Amman, Jordan E-mail: [email protected] Projacs Iraq Tel: + 964 790 1882669 Al-Mansour District, Area 617 Block 18, House 202, Baghdad, Iraq E-mail: [email protected] Projacs Lebanon Tel: + 973 17225593 Fax: + 973 17225594 Manama Centre, Suite 605 P.O. Box 21674, Manama, Bahrain E-mail: [email protected] Tel: + 961 1 301741/2 Fax: + 961 1 301743 Sabbah Center, Korniche Al-Mazraa, Beirut, Lebanon E-mail: [email protected] Projacs KSA – Riyadh Projacs Egypt Projacs Bahrain Tel: + 966 1 4640345 Fax: + 966 1 4658562 P.O.Box 93401, Riyadh 11673, Saudi Arabia E-mail: [email protected] Tel: + 202 27924674/5/6 Fax: + 202 27924672 20 Aisha Al-Taimoria St., Garden City, Cairo, Egypt E-mail: [email protected] Projacs Syria Tel: + 963 11 6110328 Fax: + 963 11 6110329 Al-Salam St. B20, Mazzeh, P.O.Box 12600, Damascus, Syria E-mail: [email protected] Projacs Pakistan Tel: + 92 51 2654316 Fax: + 92 51 2653863 177-A, Gomal Road, E-7, Islamabad, Pakistan E-mail: [email protected] Projacs Morocco Tel: + 212 522 473439/40 Fax: + 212 522 204759 5 Mohamed Fakir St, Casablanca, Morocco E-mail: [email protected] Projacs Oman Tel: + 968 24564499 Fax: + 968 24563338 Flat No. 51 (Fifth Floor), Al Harthy Complex, Qurum, Muscat, Sultanate of Oman E-mail: [email protected] Projacs Canada Tel: + 1416 3639290 Fax: + 1416 3638705 141 Adelaide Street West, Suite 110, Toronto, Ontario, M5H 3L5 E-mail: [email protected] Projacs USA (Trident) Tel: +16038986110 Fax: +16038901070 155 N Broadway, Salem, New Hampshire 03079 E-mail: [email protected] 35 COMMUNIQUÉ / DECEMBER 2010 36