Special NeW cONSTRUcTiON SecTiON
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Special NeW cONSTRUcTiON SecTiON
September 2010 2010 Midwest Multifamily Exposition & Education Conference Sites Volume 26, Number 9 FIVE-YEAR OUTLOOK IS “ROSY FOR RENTALS” The percentage of renters is rising, and Midwest multifamily housing owners and managers will be reaping the rewards. In fact, the most dramatic increase in the country was in the Midwest, where renter households went up by 15.4% between 2004 and 2009. That trend is expected to continue over the next five years. In fact, some analysts expect the share of ownership will be pushed back to where it was in the early 1990s. Already, in the wake of the housing boom going bust, the share of U.S. households owning houses has steadily decreased from 69% at its 2004 peak to 67.2% in the first three months of this year. Some forecast that the rate will fall to its 1993-94 level of 64% by 2015. With the average household containing more than two people, approximately 10 million extra people could be moving into rental housing over the next five years. This is good news for all of us…particularly for our companies that are pouring millions of dollars into renovating existing apartment communities and developing new ones. The August issue of INsites featured nine properties; this issue if INsites features eleven new and renovated properties throughout Indiana. We appreciate our members’ participation in the showcase – you have some amazing communities! See Pages 10 -13 To place an ad in contact Kathy DeShazer at 317-816-8910 or email [email protected]. ABBEY COURT APARTMENTS-EVANSVILLE, IN Abbey Court Apartments (formerly Stonehedge Apartments) was purchased by Hearthview Residential in June 2010 and is managed by Barrett & Stokely Management LLC. Abbey Court offers one, two and three-bedroom apartment homes. Abbey Court is currently under extensive renovation with progress already apparent in the short amount of time since the sale. The major renovation projects at Abbey Court include these exterior projects: new roofing, new siding, new windows and patio doors, new pavement throughout the community, a new pool, and a new sign package. Common area renovations will include a complete remodel of the clubhouse with addition of a fitness center, business center with coffee bar and flat screen TV, and a Wii gaming area. In addition, all common hallways will be redecorated and some unit interiors will be renovated with new cabinetry, countertops, appliances, lighting, plumbing fixtures, and flooring. Abbey Court apartment homes have from 741 to 1256 square feet with rents currently ranging from $508 to $750 monthly. The community offers unique turret interiors, free Wi-Fi at the Welcome Center, two laundry care centers, and a playground. Visit www.AbbeyCourtApts.com to view floor plans, photos and print a brochure. Continued on page 14 Inside This Issue Board of Directors.......................................................................2 PAC Contributors.........................................................................3 From the IAA President..............................................................4 Connect with NAA.......................................................................4 National News...............................................................................5 Association News.........................................................................6 From the Blogs.............................................................................7 Around the State........................................................................9 2010 IAA Convention........................................................10-13 Special New Construction Section.............................14-20 Member News......................................................................21-22 Education........................................................................22-23 Upcoming Events......................................................................23 Page 2 Indiana INsites September 2010 2010 IAA Officers & Board of Directors Indiana Apartment Association 9100 Keystone Crossing, Ste. 725 Indianapolis, IN 46240 317-816-8900 phone 317-816-8911 fax [email protected] www.iaaonline.net Publisher Lynne Sullivan, CAE Executive Director [email protected] Editor Kathy DeShazer Director of Membership [email protected] Letti O’Neill Director of Chapter Relations/ Local Governmental Affairs [email protected] Mary Ellen Perin Director of Education [email protected] Kristie Fessler Accounting Assistant [email protected] Connie Galbraith Administrative Assistant, Trade Show Manager [email protected] Mark Conover Director of Communications & Public Relations [email protected] Mary Massey Accounting Manager [email protected] Sarah Saunders Office Administrator [email protected] Secretary Ed Elliot Metropolitan/Collegiate Housing, Inc. Alexandra Jackiw, CPM Buckingham Management, LLC Loren King Trinitas Ventures/Collegiate Communities Treasurer Brian Cranor Hearthview Residential Rick Koertge AT&T Connected Communities Associate Member Representative BOARD OF DIRECTORS Sandy Carmin, CAM Englert Management Steve Lavery, CPM Herman & Kittle Properties Jerry Collins, CPM Flaherty & Collins Properties Steve Martin The Martin Group, Inc. Apt. Assn. of Southern Indiana Representative Amy Conn Crestview Apartments Northern Indiana Apartment Council Representative Rick McCool, CPM Pedcor Homes Corp. Jane Dearborn Regency Management Service, LLC Monroe County Apartment Association Representative Linda Orange Gene B. Glick Company, Inc. John Pfleeger Mirus Property Management Group Tippecanoe Apt. Assn. Rep. Kim Dillion Dillion Real Estate, The Property Pros Apt. Owners & Mgrs. Assn. of Terre Haute Representative Kelly Durkes CAM, Windsor Oaks, Fogelman Management Group Apt. Assn. of Ft. Wayne/NE Indiana Representative Ed Elliott Metropolitan Housing, Inc. Randy Escue Dominion Realty, Inc. Nancy Flynn-Strater The Sexton Companies Gary Ritz Paragus Property Management Immediate Past President Lara Smith Apartment Guide Consumer Source, Inc. Tom Spencer Meridian Management Corp. Lance Swank The Sterling Group John Sweeney, CPM Barrett & Stokely, Inc. OFFICERS President Cindy Koehler, CPM Sun America Affordable Housing Partners, Inc. Dennis Funkhouser J.C. Hart Company George Tikijian III Tikijian Properties/Tikijian Associates Susan Elkins Goldsworthy Elkins Apartments Vice President Adam Van Rooy Van Rooy Properties Mike Gorman Rose Property Group, LLC Chuck Townsend Sheehan Property Management, Inc. Babette Harpster CORT Associate Rep. With over 100 years of Multi-Family experience, our team understands what your community needs! Where Loyalty & Service Matter® 851 S. Columbia Road #100 Plainfield, Indianapolis 46168 Call 317-837-3000 Fax 317-837-3001 www.supplyhq.com Janitorial • Pool • Blinds • Appliances • Paint & Sundries • Tools • Electrical • Lighting • Locks • Hardware • Plumbing • HVAC September 2009 September 2010 October 2009 Indiana Indiana INsites INsites Page 33 Back to Page 1 • Page The IMFHPAC is IAA’s nonpartisan political action committee that invests in candidates who are supportive of industry issues and are pro-business legislators. These funds aid in the election of candidates whose legislative voting records and/or positions on multifamily issues will enhance the business climate in the state of Indiana. CONTRIBUTOR LIST* Platinum&Investors Partners, REGULAR CHAPTER ($1.50 per unit) JMG RealtySun America Affordable Housing Linden HillInc. Properties / Team Realty GoldComcast Seal Termite & Pest Control Co. ArlingtonINVESTORS: Properties/Hillcrest Woods Sundance Property Mgmt., Inc.Management Advantage ConcreteGuardian Industries, Inc. & Power DIAMOND Justus Rental Properties, Inc. Water Edward Rose Companies Kinne Rentals Marquette Management Hartson-Kennedy Cabinet Top Company, Inc. Atlantis Properties Asset Management Company LLC Tazian Properties CORT (South Bend) Gene B. Associated Glick Company, Inc.Realty Corp Kirtland Realty TB & HE Management Company, Mike HASCO Estates Inc. Herald Management CRG Residential LDGBHDevelopment Landmark Management Newport Property Venture Hays & Sons Complete Management Services, Inc. Ten South Management Custom Vinyl Fabricators Restoration Lyndon Management Corp. LDG Development Pedcor Management Corp. Cars & Equipment Braden & Associates-Architonics, Inc. Tetzloff, LLC Dann PecarHeartland Newman Golf & Kleiman, P.C. Meridian Management Corp. Madisonville-West Properties, Inc. Regency Windsor Mgmt., Inc. Top Company, Inc. Bruce Wilds Properties The Habitat Co. Direct Fitness Solutions Springhill Heating & Cooling Maple Crest Realty Corp. Sheehan Property Mgmt, Inc. HD Supply Facilities Maintenance Campus Apartments The Sterling Group Dogwood Building Supply Mark III Mgmt. Corp. Sundance Property Mgmt., Inc. Holt Construction Group, Inc. Collegiate Communities Tikijian Properties Dr. Restoration, LLC PLATINUM INVESTORS: Masterson Properties, LLC Ice Miller LLP Community Falcon Carpet Inc.Center Abodes, Inc. Homes, Inc. McCormack, Baron & Ragan Twin Lakes Apartments SILVER INVESTORS: IPNServices, Messaging Stone Properties Ferguson Enterprises AllegiantCorner Communities Metropolitan/Collegiate Housing, Inc.Van Rooy Properties Andover Management Corp. ista North America Country Squire Apartments Waterford Enterprises ForeSight Consulting, LLC Inc. Arlington Properties/Hillcrest Woods Mike Murphy Hills Property Management Jahnke Painting, Management, LLC Godby Heating Air Conditioning Arthur andC.R.E.S. Jones Properties MRD Properties, LLCWhitley Crossings Neighborhood Corp. Lincoln Property Company Jetz& Laundry Systems, Inc. Crest Management Williams Construction Gold Seal TermiteLandman & Pest Control Co. Banner Property Management, Inc. MV Communities/Associated Land Group The Sexton Companies & Beatty Barrett & Stokely, Inc. Management Neil A. Burd Lee Supply Crestline Property WS Homes, Inc. Great Lakes Commercial Sales,Corp. Inc. Beacon Real EstateEmendel, Services, Inc. NRP Management, LLCZender Family Limited PartnershipBRONZE INVESTORS: M&P Commercial Design LLC Habegger Corporation Becovic Management Group,Investors Inc. O’Neil Property Management Harbor Group Management Manufacturers Marketing EMK Property HASCO Bert Williams Oxford Gables Apts., LLC House Investments Management, LLC Marcus & Millichap Gold Investors ($1.00-$1.49 per unit) Englert Mgmt Corp Hays & Sons Complete Restoration BloomingtonEdward HousingRose Authority Palladian Corp. Partnership Concepts Realty Mgmt., Inc. Metro Enforcement, Inc. Barret & Stokely, Inc. Companies HH Gregg Commercial Division (SB) Bluestone Management Services Paragus Property Mgmt., Inc. Zidan Management Group Michaelis Corporation Becovic Management Group, Inc. Evansville Housing Authority Holt Construction Group, Inc. Bluffton Park Apartments, LLC Par Enterprises Minol, USA Blue River Services, Inc. Feichter, Realtors ICI Paints Brad Nash Paramount Management, INC. Chronister Properties ASSOCIATE MEMBERS National Cabinets Fierst Rentals ICOR International Braden & Associates-Architonics, Inc. PGL Properties BOOSTER CLUB National Tenant Network–Indiana Collegiate Communities Flaherty & Collins Properties Indy Coin Laundry (Cincinnati Coin Laundry) Brelage Investments PMR Companies (Boosters are Associate Members that have Nature’s Choice Landscaping Gene B. Glick Company, Inc. Four Seasons Realty Insite Business Bruce Wilds Properties Prime Campus Housing contributed to the IMFHPAC): Newsletter Exchange Pedcor Homes Corp. Hearthview Residential ista North America Agency, Inc./ Buckingham Management, LLC Princeton Enterprises LLC AC/C Tech Nick Weybright Property Mgmt, LLC HudginsLLC& Co. C.R.E.S. Management, Regency Management Service,Spinnaker LLC ACI, Inc. Nationwide Jahnke Painting, Inc.Insurance Welbourne Management Campus Apartments Retiree Housing Management, Inc. Adkins & Associates DBA/Adkins Construction Nick Weybright Agency, Inc./ Huls Rentals Jetz Laundry Systems, Inc. C.R.E.S. LLC Rose Creek Properties, LLC Advanced Services LLC Nationwide JamesManagement, E. Coomer Trust/Marilyn Coomer JP Equipment, Inc. Insurance Silver Investors ($.50-$.99 per unit) Chronister Properties S C Bodner Co., Inc. Amos Exteriors, Inc. OCHS Concrete Services, Inc. JC Hart Company Keystone Insurers Group Arnel, Inc. ConsolidatedJustus Property Management Sentry Management Services Inc Apartment Guide (South Bend) PHD Carpet Cleaning Rental Properties, Inc. Land Development & Building Corner Stone Properties Shaw Rentals Consolidated Property Management ApartmentSearch by Cort Pillar Group Risk Management Kinne Rentals Landman & Beatty HouseInc. Investments Management, Country Squire Apartments Southern Investors Management, ApexLLC Paving and Excavating, Inc. Planet Telecom Kirtland Realty Last Chance Wrecker & Sales, Inc. CPW Properties, LLC. Spinnaker Property Mgmt,Linden LLC Hill Properties/Team Realty Ardizzone Enterprises, Inc. PPG AF Porter/Pittsburgh Paints Kramer Lumber Company Mardon Equipment Crest Management Springhill Heating & Cooling Pedcor Management Corp Associated Drywall Partners Preferred Mechanical Services Lakeside Residences Metro Enforcement, Inc. LLC Crestline Property Management Sun America Affordable Housing Partners, Inc. AT&T Connected Communities Quantum Graphix, Regency Windsor Mgmt., Inc. Haffner Michaelis Corporation Dillion Real Estate TheLynn Property Pros Sycamore Home Mfg. Co. Bader Company Ray’s Trash Service Madisonville-West Properties, Inc. Moen, Dominion Realty, Inc. Tazian Properties Real Estate TaxInc. Consultants, Inc. Of Indiana Bronze Investors (up to $.50 per unit)BELFOR USA Maple Crest RealtyInc. Corp. M & P Commercial DesignInc. Dominium Management Services, TB & HE Management Company, Inc.Hills Property Mgmt Blakley’s Realpage, Edward RoseMark Companies Ten South ManagementPartnership ConceptsBrelage Insurance Agency, Inc./Nationwide Insurance Resite III Mgmt. Corp. National Tenant Network -Online Indiana Realty Mgmt Englert Management Corp. Tetzloff LLC Brickman Republic Services Of Indiana Marquise Managment Nature’s Choice Landscaping Equity Property Management, LLC Feichter, RealtorsBaron & Ragan The Martin Group, Inc. Business Insurance Group, LLC Roto Rooter Mccormack, Protection One Plumbing, Inc. Fierst Rentals Tikijian Properties Caliber Construction Company SaflokCorp. Booster Club-Associate Member Investors McCullough Development P/R Mortgage & Investment Flaherty & Collins Properties TLK Properties, LLC Cardinal Kitchens, Inc. Service Clean, AC/C Tech Metropolitan/Collegiate Housing, Inc. Ray’s Trash Service Mathis, Inc. Four Seasons Realty Tom Hoot Rentals CBC AMRent Spohn Associates Adkins Construction Midwest Management & Compliance Renovia Friendship House Communities Tria Adelfi, LLC CB Richards Suess and Sandlin P.C. Advanced Services LLC Neil Burd Republic Services of Indiana Gallman Properties Twin Lakes Apartments CB Richard Ellis The Indianapolis Star Media Group Amos Exteriors, Inc. Newlin-Johnson Richmond Guttering Hearn Properties, LLC Co., Inc. Van Rooy Properties CertaPro Painters Thermo-Scan Water Leak Detection Apartment Guide (South Bend) NRP Management, LLC Roto Rooter Plumbing, Inc. Hearthview Residential W S Homes, Inc. Chad’s Signs & Installation Tikijian Associates Apex Paving and Excavating, Inc. O’Neil Property Sims-Lohman (a Division Trak-1 of Moellering Industries) Heugel Realty, Inc. Management Waterford Enterprises Circle City Pest Control Technology Aramark Oxford Gables Apts., LLC Sprint Wireless HMC, LLC Welbourne Management CORT TransUnion CreditRetriever Prop. Mgmt., Inc. Suess and Sandlin P.C. HornParagus Properties West Wayne Street, LLC AT&T Connected Communities CRG Residential Uzelac & Associates, Inc. BELFOR USA Huber Properties Williams Construction Dowdy Electric Van RooySupply Restoration PAR Enterprises Sullivan Commercial Bob Block Sports & Fitness Equipment Corp. Hudgins & Co. Enterprises LLC Win-Win Property Solutions Dr. Restoration, LLC VeriRent, Inc. Princeton Thompson Thrift Construction Huls Rentals drs/Bonded Business Services Brelage Insurance Agency, Inc./Nationwide InsuranceCollection System Regor, LLC TikijianVertex Associates Hutchison Rentals GOLD INVESTORS: Equity Corporate Housing Weber Concrete Construction Business Insurance Group, LLC Realty & Mortgage Co. TransUnion Credit Retriever James E. Coomer Trust/Marilyn Coomer Bradford, Huntington & Associates Falcon Carpet Services, Inc. Window World of C & A Express, Inc. Retiree Housing Management, Inc. Uzelac & Associates, Inc.Indianapolis J C Hart Company Campus Advantage Caliber Construction Company F E Harding Asphalt Companies Rose Creek Properties Van *As RooyofRestoration September 20, 2009 Jeff Feilen Hearn Properties, LLC For Rent Media Solutions *As of August 20, 2009 Carpetbaggers, Inc. Sheehan Property Mgmt, Inc. Wooden & McLaughlin Jehl Brothers Properties Herman & Kittle Properties, Inc. Frye Electric, Inc. CB Richard Ellis Southern Investors Management, Inc. Yardi Systems Chad’s Signs & Installation As of August 15, 2010 Springhill Heating & Cooling City Wide Paving, Inc. Steve Reilly 14,000 160,000 12,000 We Appreciate Your Support! 10,000 8,000 6,000 160,000 140,000 140,000 120,000 120,000 100,000 100,000 80,000 80,000 GOAL GOAL PAC dollars PAC dollars 60,000 60,000 40,000 40,000 4,000 20,000 20,000 2,000 0 0 Fort Wayne Monroe County NIAC AASI Terre Haute T i p p e c a n o e NCIRAC 0 Direct Direct Members Members Associate Associate Members Members Page 4 Indiana INsites IAA CONFERENCE – ONLY TWO MONTHS AWAY… Plans are well underway for the 2010 Midwest Multifamily Exposition & Education Conference at the Indiana Convention Center in downtown Indianapolis. Top “entertainers” from all over the country will be speaking to you live during the two-day extravaganza. 150 of our Associate Members will be exhibiting in the 2010 Trade Show, so be sure to visit them all… Remember, Members Buy from Members! Our Associate Members support our Association, so let them demonstrate their latest products and services on the trade show floor. New this year is a “Musical Mystery Bus Tour” to visit downtown apartment communities. This tour is scheduled for Tuesday, November 16, at 4:30 PM. Space is limited and there is an additional charge to attend, so contact IAA right away if you would like to participate and view these interesting and unique properties. September 2010 Laundry Matters.* Jetz pays attention to the details that so many competitors overlook. When you sign with Jetz, you’ll sign on with partner who is dedicated to making sure your machines deliver and your laundrygoers are taken care of. For Jetz, it’s matching cutting-edge technology with exceptional customer focused service. We are extremely pleased that the annual President’s Awards Dinner will again be held in 2010 at the beautiful Indiana Roof Ballroom, for the first time since 2007. This spectacular venue will be perfect for the presentation of Prodigy Awards and Awards of Excellence, as well as the fabulous entertainment you will enjoy. The Downtown Hyatt Regency is currently taking reservations at a special, discounted IAA rate through October 23, so HURRY and reserve your rooms! Register for the 2010 Conference before October 24 for the best price. You can register online or use the registration form in your Gold to Platinum “Billboard Magazine.” I am certainly looking forward to “Climbing the Charts with IAA” November 16-17, 2010, and I will see you there! Connect with nAA NAA Publishes 2010 Income & Expenses Survey With 2011 operating budget preparations underway, NAA presents results from its annual Survey of Operating Income & Expenses in Rental Apartment Communities, completed by CEL & Associates. An executive summary of the survey appears in the August issue of units magazine. The survey is based on operating budgets from hundreds of communities and is broken down by community size and type, as well as by metropolitan statistical areas. It gives readers a greater understanding of what competitors are spending in all facets of apartment operations. A record number of properties and units are represented in this year’s report. Participating management companies will receive a CD copy of the survey in its compete form. The complete report (available by Oct. 1 at www.naahq.org/10ies) contains detailed data summarized for six geographic regions and metropolitan areas. To order, please contact NAA’s Valerie Hairston at [email protected]. Accreditation of CAMT Pays Off for Affiliates Now that NAA’s Certificate for Apartment Maintenance Technicians (CAMT) training program has achieved ANSI accreditation, local and state apartment associations whose members face maintenance licensing requirements are finding success instituting CAMT as a licensing test. In August, Jacksonville, Fla.’s First Coast Apartment Association successfully lobbied the city’s Construction Trades Qualifying Board to approve the CAMT as the testing component of the city’s Property Maintenance Craftsmen license, replacing a difficult and impractical examination. To find out how your jurisdiction can follow Jacksonville’s lead, contact NAA Education Institute’s Maureen Lambe at [email protected]. Megan McCadden Lyceum Leadership Scholarship The Megan McCadden Lyceum Leadership Scholarship will be awarded at the 2010 NAA Assembly of Delegates, Nov. 11–13 in Indianapolis. This individual scholarship emphasizes leadership and empowers the recipient with the knowledge they need to succeed in developing their local NAA affiliate and facilitate their becoming productive members of NAA at the local, state and national level. This Award is an all-expenses-paid scholarship to three national meetings per year: Capitol Conference, Education Conference and Assembly of Delegates. Contact Lynn Miller at [email protected]. NAA Launches Community Site and Online Resource Center In mid-September NAA members will be able to access the latest member benefit: the new NAA Community Site and Online Resource Center. Members will have access to their peers around the country to ask questions, share ideas and stay up to date on what’s going on in the industry. Members can join virtual communities to connect with others who share their interests and have conversations with them through the forums. The Resource Center will have something for every member’s research needs, including staff development, marketing strategy, best practices, policies and procedures, bed bugs, and so much more. Continued on page 23 www.jetzservice.com * We make loads of difference. Call Brad Applegate at (317) 359–9968 or email [email protected] for more information. September 2010 Indiana INsites National News Four Letters Ease Housing Fears for Some: Rent Digested From “Four Letters Ease Housing Fears for Some: Rent” NPR Online (07/23/10) by Joshua Brockman Though many people may be considering renting, government data shows that they have yet to commit. The vacancy rate for rental housing is currently near an all-time high of 10.6 percent, reports the U.S. Census Bureau. Although home sales decreased 5.1 percent last month, according to the National Association of Realtors, the shift to rentals has not materialized. Changing attitudes are what is needed to boost the rental market going forward. Nicolas Retsinas, the director of Harvard’s Joint Center for Housing Studies, observes, “In the past, you rented if you didn’t make enough money. You rented if you weren’t ambitious. You rented if you weren’t sort of smart enough. But as it turns out, as we look in recent years, renting turned out to be a pretty smart thing to do.” Indeed, it was a smart move because apartment residents were not saddled with mortgages worth more than their residences. Another distinct advantage to renting in this economy includes having the flexibility to move in order to pursue employment opportunities elsewhere. Even though people who rent do not get the same kind of tax breaks as homeowners, renting may feel more secure in this fragile economy. Survey Shows Majority of Apartment Residents Living Without Renters Insurance Digested From “Apartments.com National Survey Reveals the Majority of Apartment Dwellers Are Living Without Renters Insurance” StreetInsider.com (07/26/10) The Bureau of Justice Statistics reports that residents are 50 percent more likely to experience theft than those who own homes. Despite these risks, a recent Indy Coin Laundry Does the Dirty Work. You Enjoy the Profits. Apartments.com survey shows that most apartment dwellers continue to live without renters insurance. The poll queried nearly 1,400 apartment hunters nationwide. Of those, 67 percent said they do not currently have renters insurance. The top reason respondents gave for not being covered is that they cannot afford it. Others claimed they did not know such coverage existed, while still others said they do not need renters insurance because their possessions are not valuable enough. Almost 25 percent of the apartment seekers polled are under the assumption that renters insurance is too expensive. The National Association of Insurance Commissioners, though, notes that the average premium is less than $200 a year. households swung upwards by 15.4 percent during that time span. The South, meanwhile, added the largest number of renter households with a 1.2 million increase. Officials in Washington are now rethinking their definition of the American Dream. In May, HUD Secretary Shaun Donovan testified before a House committee that the financial crisis proved the need for a better balance between rental housing and ownership. Just last week, HUD senior official Raphael Bostic told the Washington Post: “In previous eras, we haven’t seen people question whether homeownership was the right decision. It was just assumed that’s where you want to go. You’re not going to hear us say that.” Digested From “Glen Lake Apartments Invites Dogs and Their Owners to Monthly Yappy Hour” BusinessNews (07/25/10) the FHA multifamily loan program. FHA recently announced that it was close to exhausting its $15 billion in multifamily credit subsidy for FY 2010, which would have caused the program to stop issuing commitments until the next fiscal year starts on October 1. The program has experienced dramatic increases in application volume as other credit sources remain sidelined after the global financial crisis. Temporary Shutdown of FHA Georgia Apartment Community Multifamily Programs Averted Invites Dogs and Their Owners to Quick action by NAA/NMHC and an industry coalition has helped avert a potential shutdown of Monthly Yappy Hour To better reach out to its residents who own dogs, the Glen Lake Apartments in Sandy Springs, Ga., is now offering monthly “Yappy Hours” in the community’s dog park. The next such event is scheduled for Wednesday evening, Aug. 4. Considered one of the most pet-friendly apartment communities in the area, Glen Lake provides treats for the dogs and plenty of water, sodas, and beer for the people who bring them. Yappy Hours, which always take place from 5:30 p.m. to 7 p.m., offer residents an opportunity to get to know their neighbors better while their four-legged friends play leash-free in the community’s large, fenced dog park. Glen Lake also welcomes friends of residents and people who are interested in moving to come to Yappy Hour. Glen Lake is one of a few apartment communities to welcome dogs of up to 80 pounds. Even larger canines are permitted with the apartment manager’s approval. In addition to the dog park and the monthly Yappy Hours, the apartment community often secures special discounts at nearby pet-focused businesses for its residents. In addition, each month, Glen Lake selects one “Pet of the Month” to feature online and in the community newsletter. While you invest in other areas of your property, Indy Coin Laundry will pick up the bill on all of your laundry room needs. We provide top-of-the-line washers, dryers, and 24-hour expert service response. We accept the responsibility for all taxes, vandalism and equipment liability insurance. And we do all of this at no cost to you. Call today to see how profitable your laundry room can be. John Gruen 800-777-9274 [email protected] www.ccoin.com Serving Indiana, Kentucky and Ohio Page 5 The Financial Case for Renting Vs. Buying a Home Digested From “Rise of the Renting Class” CNNMoney.com (07/28/10) by Nin-Hai Tseng In today’s weak housing market, homeownership is no longer viewed by many as an investment vehicle or as an ATM machine for constant refinancing. That is because ownership has been a “culprit of distress” for the last four years. RealtyTrac Inc. reports that one in every 411 housing units received a foreclosure filing during the month of June. The S&P/Case-Shiller Home Price Index, meanwhile, shows that home prices plunged more than 32 percent between 2006 and 2009. With so much stress on homeowner markets, renting has become more appealing than owning for many. A 2010 study of the Joint Center for Housing Studies of Harvard University determined that the number of renter households increased almost 10 percent, or by 3.4 million, between 2004 and 2009. The increase was most dramatic in the Midwest, where growth of renter Last week, FHA Commissioner David Stevens issued a memo outlining the situation and identifying HUD’s planned response. On August 4—just two days before it was set to adjourn until mid-September—the Senate passed by unanimous consent an emergency standalone bill (H.R. 5872) providing an additional $5 billion in credit authority. This follows House passage of an identical bill on July 28. President Obama is expected to sign the measure into law. As a result, the FHA multifamily programs are expected to have enough credit subsidy to continue issuing commitments without interruption. NMHC Quarterly Survey Shows Widespread Improvement The apartment market’s rebound continues to gain momentum, according to NMHC’s latest Quarterly Survey of Apartment Market Conditions. All four of the survey’s indexes covering occupancy, sales volume, equity finance and debt finance showed improvement over three months ago; the indexes for both sales volume and equity financing registered all-time highs. In a press release announcing the survey, NMHC Chief Economist Mark Obrinsky noted that “Demand for apartment residences has substantially increased thanks to modest improvements in the jobs market and the continuing decline in homeownership rates. Going forward, the near-term outlook for the apartment industry is likely to be tied to the pace of job growth. Over the longer term, positive demographic trends are likely to keep the demand for apartments growing.” NAAEI Celebrates National Apartment Careers Month NAAEI will once again celebrate National Apartment Careers Month in February 2011. National Apartment Careers Month was created to bring awareness and promote the attractive and recession-resistant careers in the apartment industry. New this year, NAAEI is calling for submissions for its “Get Reel” Career Video Challenge posted on YouTube, where winners can be eligible to win a trip to the 2011 NAA Conference and Exposition in Las Vegas. For more details and the entry rules, visit naahq.org. Page 6 Indiana INsites September 2010 Association News Communication & Teamwork SEPTEMBER MORNING MOTIVATOR September 28, 2010 SPONSORS: Ending the Feud Communication Skills for Maintenance & Management There is an underlying current of unrest on apartment communities that has been growing over the past few years. It is a “feud”, for lack of a better description, between the management and maintenance sides of the on-site operations. This division of viewpoints, attitudes, priorities, and communication skills plus the lack of understanding of the “big picture” has, in some cases, developed into an all out war between these two groups. In this seminar we analyze some basic conflicts including personality differences, communication skills, building good relationships, priority planning, and customer service. We will actually play a version of the television game show, “The Family Feud”, with members from both maintenance and management. This fast-paced, funfilled exercise shows how effective it can be to work together as a team in a fun environment to accomplish a common goal. Join us on Tuesday, September 28th when National Speaker and Apartment All Star Jackie Ramstedt will help you learn better communication skills and how to operate effectively as a team. Bring your ENTIRE Staff – Managers, Leasing and Maintenance! MORNING MOTIVATOR DETAILS DATE: Tuesday, September 28, 2010 TIME: Registration & Networking: 7:45am Seminar: 8:30am – 9:30am LOCATION: 9100 Keystone Crossing (in the IAA Building), 1st Floor Conference room COST: $11 member / $20 non-member Register Online at www.iaaonline.net/Education/Register for Class We are looking for young professionals in the multifamily industry to join a NEW networking group sponsored by the Indiana Apartment Association. As a young professional in the apartment industry, your perspective is valuable…and we encourage you to join in the activities and events IAA has to offer. This new networking group will allow you the opportunity to meet other future leaders in multifamily housing and share your industry successes and challenges. The goal of this NEW networking group is for you to… • meet other young professionals in the apartment industry • make new friends with whom to share interests and ideas • learn how to get more involved in IAA through committees, educational programs and attending the “fun” events Join other young multifamily professionals on October 14th to discover how you can get more involved with IAA and to meet others in the industry. WHERE: Rick’s Café Boatyard DATE: October 14th, 2010 TIME: 6:30pm – 8:30pm COST: FREE RSVP: Complete the information below and mail/ fax to IAA by October 10th, 2010 IF YOU ARE INTERESTED IN ATTENDING THE YOUNG PROFESSIONALS NETWORKING GROUP, PLEASE RSVP TO IAA BY OCTOBER 10TH, 2010 Name: _______________________________ Phone: ________________ Fax: _______________ E-Mail: ___________________________________ Mgmt Co.: ________________ Community Name: ______________________ 9100 Keystone Crossing, #725, Indianapolis, IN 46240 Phone: 317-816-8900 Fax: 317-816-8911 Follow us on Facebook and Twitter for updates! How would you like to receive information from IAA? (please check one): o EMAIL – please provide ____________________________________ o TEXT – please provide cell number _______________________________ o HARD MAIL – please provide address _____________________________ o OTHER – please explain ________________________________________ 2010 IAA Sponsors Platinum Sponsor: Apartment Guide, Consumer Source, Inc. Corporate Sponsors: GOLD NTN - National Tenant Network Indiana Certa Pro Painters Silver Michaelis Bronze DSI Restoration First Advantage SafeRent Bose McKinney & Evans LLP Conference Sponsors: CORT Holt Construction Blakley’s Brickman CertaPro Painters Comcast Gene B. Glick Co., Inc. Hays & Sons Wilmar Industries, Inc. September 2010 Indiana INsites FROM THE BLOGS A Bunch of Today’s Renters Won’t Ever Buy Homes ... Well, No Kidding Posted by: Michael Cunningham on Aug 19, 2010 10:33 Yesterday, there was lots of media coverage highlighting results of a survey that indicates quite a few of today’s renters don’t expect to ever become home buyers. Specifically, a Harris Interactive poll of about 2,000 folks conducted for real estate search site Trulia.com found that 27 percent of current renters don’t anticipate that they’ll eventually make the leap to home purchase. Page 7 EXPERIENCE THE GREAT LAKES DIFFERENCE. SUPERIOR PRODUCTS. SUPERIOR SERVICE. Looking a little more closely at the survey info provided on Trulia’s website, only 663 of the 2,000 people surveyed actually are renters, and there’s no info provided on what type of housing (apartments, single-family homes, or something else) the renters are leasing. That seems like a pretty small sample to use when making broad-brush statements about a large and diverse group of renters, but let’s go ahead and assume that the survey results are accurate. Do they, in fact, mean anything? The Census Bureau reports that 66.9 percent of American households are homeowners, meaning that 33.1 percent rent. If 27 percent of those renters don’t expect to buy at some point, the total pool of all households excluded forever from purchase is just 9 percent. Throwing some more numbers out there for you to think about (go on, whip out your iPad for a calc-a-long), today’s median home price across the country is $176,900, according to the National Association of Realtors. Assuming you’re really old fashioned and will only buy a home that costs three times your annual income, you’ll need to make about $59,000 to afford the typical home. The latest version of the Census Bureau’s American Community Survey shows that incomes are below $50,000 for 48 percent of U.S. households. Furthermore, 23 percent of all households have incomes below $25,000, too low to afford not only the median-priced single-family home but also pretty much any for-sale housing anywhere in the country. Thus, if 27 percent of all renters, or 9 percent of total households, don’t expect to buy at some point, that’s truly well less than half the folks who at this time don’t appear to be qualified buyers in any way, shape or form. And we certainly won’t be doing anybody any favors by encouraging non-qualified buyers to go out there and purchase in order to deplete the excess inventory of for-sale product. Ask about our Laundry Room Management Programs USED EQUIPMENT AVAILABLE 1-800-577-7103 w w w.g r e a t l a ke s l a u n d r y. c o m Paving the way since 1960! Leave your parking lot to the experts! Services: • Asphalt Paving • Joint/Cracksealing • Infrared Repair • Snow Removal • • • • Sealcoating Patching Striping Salting WE WANT YOUR BUSINESS! 317.849.9666 • HardingAsphalt.com Page 8 Indiana INsites September 2010 LeADInG the MobILe RevoLutIon More than ever, consumers are using their mobile devices to gather information. As a mobile solutions innovator, Apartment Guide understands mobile buyers are actively searching for a place to live, creating opportunity for an immediate response. Cultivating this unique and personal communication channel is a key component that drives qualified leads to you. Discover new ways of harnessing the power of mobile innovation to reach potential renters and fill your vacancies faster. Let us help you reach more renters with our integrated marketing package of Internet, Mobile and Print products, delivering the most qualified leads for your investment. Call the Apartment Guide today... (317)-872-1983 Apartment Guide, ApartmentGuide.com and Rentals.com are registered trademarks of PRIMEDIA Inc. Other company and product names may be trademarks of their respective owners. © PRIMEDIA Inc. 2010. All rights reserved. 6/10 September 2010 Indiana INsites Page 9 Around the STATE Education Around the State EVICTION PROCEDURES IN INDIANA DATE: September 21 (Tuesday), 2010 TIME: 8:45 Registration/Continental Breakfast 9:00-11:00 Collections/Evictions Seminar LOCATION: Fairfield Inn 619 North Shore Drive Jeffersonville, IN 47130 COST: $30 / Members $45 / Non-Members APARTMENT ASSOCIATION OF FORT WAYNE & NORTHEAST INDIANA September 14th Breakfast Connection Meeting Members and guests are invited to join us Tuesday, September 14th as the AAFWNEI & the Indiana Apartment Association (IAA) team up for a Regional meeting in northeast Indiana. The meeting will be held at Don Hall’s Guesthouse in Fort Wayne. Our discussion topics will include: “COLLECTIONS/EVICTIONS” Presented by: Attorney Keith Pulliam, Applegate Fifer Pulliam Please join us for a very informative seminar regarding Eviction Procedures in Indiana. This seminar will focus on the laws of Indiana, as well as local rules, as they relate to resident evictions. There are various laws that can cause a property to enter a lawsuit, so on-site personnel must take every precaution to learn the “do’s and don’ts” of the eviction process. Other topics covered during this seminar include: • The application process • Tenant’s obligations • What to do at time of leasing • Eviction • The lease • Collection of judgment • Landlord’s obligations • Tenant personal property Who should attend this seminar? • Regionals • Property Managers • Leasing Agents TO REGISTER: email [email protected], fax this registration to: 317-816-8911,or register online at: www.iaaonline.net • Property Tax Caps, our state Political Action Committee efforts (PAC) & the Apartment Voters Count campaign • Inspection and Registration Fees (these are being proposed in other parts of the state & we need to make sure they do not get passed in northeast Indiana!) • Lead-based Paint Regulations •C B Richard Ellis will be presenting a market overview of northeast Indiana compared to the rest of the state. Friday, October 15, 2010 is the date to put in your calendar! The Tailgating Night will be held at the Allen County Fairgrounds and it will be a night of tailgating fun and lots of prizes courtesy of our sponsoring Associate Member MVPs! We are sure that our members will feel like CHAMPIONS! Watch for more information in next month’s INsites. Ta e t a g il Night AAFW’s Upcoming September 2010 Education Courses! • Closing Your Pool - Thursday, September 16, 2010 - 8:30 a.m. – 10:30 a.m. @ Windsor Oaks Apartments • Advanced Leasing Skills with Kathy Banker, Lease UP! - Thursday, September 23, 2010; 9 a.m. – 12 p.m. @ Canterbury Green Clubhouse Visit www.aafw.org to register! Or e-mail [email protected] “LEASING, MARKETING, RESIDENT RETENTION” DATE: COST: Powerful Scooter™ September 23 (Thursday), 2010 TIME: LOCATION: 9:00 a.m. – 12:00 p.m. Continental Breakfast / Seminar Mishawaka Public Library 209 Lincoln Way East, Mishawaka, IN 46544 $35 / Members $60 / Non-Members “Leasing/Marketing/Resident Retention” Presented by Lisa Trosien, National Speaker In today’s economy, you not only need marketing that works, but leasing techniques that help close the sale! This program, presented by Michiana native Lisa Trosien, will cover the ‘best of the best’ to help you effectively promote your communities to keep prospects coming through the door, lease to them when they get there, and help keep them there once you get them. It’s a “Leasing, Marketing and Resident Retention” program, all rolled into one! Lisa guarantees that you’ll walk away with ideas to inspire your own creativity, as well as renewed and fresh outlook on “all things property management!” Come and spend the morning with one of the industry’s top educators and get recharged! It’s Tailgating Time! AAFW Carpet Cleaner & Wet Vac System NAMCO SCOOTER JR 180950 NAMCO SCOOTER HUSKY - 50 ft. Solution & Vacuum Hoses. - 12” Floor Wand 180951 - 50 ft. Sol. & Vac. Hoses - 12” Floor Wand (Stainless Steel Construction) - 100 P.S.I. Sol. Pump - 2 ea. Two Stage Lamb Vac. Motors 160” Water Lift - 10 Gal. Waste Tank (Stainless Steel Construction) - 2 ea. Three Stage Lamb Vac. Motors - Each Vac. Motor develops 102 CFM - 235” Water Lift - 2 ea. 12 A.G. 25ft. Power Cord - Dimensions: 10”D x16” H x 44” W including handle Weight: 68 lb. (Dirty Water) - Dimensions: 40 ½” H x 16” W including handle Weight: 52 lb. NAMCO 3” UPHOLSTERY & STAIR TOOL 180952 $ 86. All stainless steel “SAVE YOUR CARPET” DON’T REPLACE THEM WE WILL HELP YOUR BUDGET Pre~Spots & Spot Removers 99 Shampoos, Carpet Aids 180967 180959 180955 180957 Who should attend this seminar? Regionals • Property Managers • Leasing Agents CARPET & ROOM DEODORIZER To Register: email [email protected] or fax this form to: 317-816-8911 or register online at iaaonline.net Sponsored by: EASY PORTABILITY & SET UP NEVER CARRY WATER! MAGNUM BLUE PRE~SPOTTER & CARPET SHAMPOO Heavy duty protein lifter & degreaser. 16 oz. makes five gallons. Excellent pre-spray for foods, grease and high traffic areas. Does not contain Butyl Ether. Safe for the environment. Contains enzymes to boost cleaning of tough stains. FAST DRY CARPET RINSE Lemon fragrance. Knocks out soap residue. Leaves carpets soap free and eliminates most brown stains in carpets and upholstery. Leaves carpet squeaky clean. Dry time 1-hour! FOME BRAK (DEFOAMER) Concentrate to knock out foam in the return hose, steam carpet cleaner and dirty dump tank. Will also eliminate foam in water fountains and waste treatment centers. Concentrated room deodorizer for use in hot or cold water extraction equipment. Can also be used in a spray bottle as a room freshener. Plumeria fragrance. Page 10 Indiana INsites September 2010 2010 IAA Convention Gold to Platinum . . . Climbing the charts with IAA 2010 Midwest Multifamily Exposition & Education Conference The 2010 Midwest Multifamily Exposition & Education Conference is just two months away, and the Convention Committee is planning some spectacular surprises for this year’s event. You have received the Gold to Platinum “Billboard Magazine,” highlighting the seminar lineup and schedule of activities. The President’s Awards Dinner is back at the lovely Indiana Roof Ballroom for 2010…and the “Musical Mystery Bus Tour” to view downtown apartment communities is new this year. Register NOW to secure early-bird pricing – go to www.iaaonline.net and click on Convention. Overnight Accommodations at the Heartbreak Hotel For those wanting to enjoy a lovely stay in beautiful downtown Indianapolis, the Promoter has secured overnight accommodations at the award winning Hyatt Regency Downtown. The rate is $133.00 per person and must be made before October 24, 2010 to take advantage of this special rate. *Rate does not include 15% state and local tax. After October 24th, rates based on availability. To make your hotel reservation by October 24, 2010, please contact the Hyatt Regency directly at 1-800-233-1234 or online at http:// indianapolis.hyatt.com/hyatt/hotels/index.jsp and identify yourself with the “Indiana Apartment Association” to receive the discounted rate. Thank you to our 2010 Conference Sponsors T H E P E R F E C T C O M B I N AT I O N September 2010 Indiana INsites Page 11 2010 IAA Convention Gold to Platinum . . . Climbing the charts with IAA 2010 Midwest Multifamily Exposition & Education Conference 2010 Exhibitors list Accent Cabinet Company ACI Action Pest Control Advanced Services LLC AmRent ap Inspections & Environmental Services Apartment Guide, Consumer Source, Inc. APCO Supply Appliance Warehouse Aquatic Control, Inc. Assest Mangement & Billing Services AT&T Connected Communities Bader Company BELFOR Property Restoration BGI Fitness Blakleys Bob Block Fitness Equipment Brickman Business Insurance Group Carpetbaggers CertaPro Painters Clark Appliance Coinmach Comcast Complete Restoration Consumer Collection Management CORT CRG Residential Custom Vinyl Fabricators Dann Pecar Newman & Kleiman Direct Fitness Solutions Dogwood Building Supply drs/Bonded Collestion Services DSI - Diversified Services of Indiana, Inc. EA Outdoor Services Envrionmental Pest Control F.E. Harding Asphalt Co. Falcon Carpet Services First Advantage SafeRent For Rent Media Solutions Glidden Professional Paints Godby Heating & Air Conditioning Gold Seal Pest Control Co Great Lakes Laundry Sales Guardian Water & Power Hartson-Kennedy Cabinet Top Co. Inc. Hays & Sons Complete Restoration HD Supply Heartland Golf Cars HH Gregg Holt Construction Group Indatus formerly Planet Telecom Indianapolis Signworks Indianapolis Star Media Group Indy Coin Laundry ista North America J.P. Equipment Jetz Keltner Keystone Insurers Group Kinder Electric Co., Inc. Landman & Beatty Landscape Concepts Management, Inc. Last Chance Wrecker & Sales, Inc. Laundry Management LB Gray LLC Lee Supply Corp Lexis Nexis M&P Commercial Design Maintenance Supply Headquarters Manufacturers Marketing MasterBrands Cabinets Michaelis Corporation Minol USA Moen & Cleveland Faucet Group Move MyNewPlace National Credit Systems, Inc. Nature’s Choice Landscaping NTN Orkin Pest Control P/R Mortgage & Investment Corp PDQ Supply, Inc. PPG Porter Paints Pro Tow LLC ProLiance Energy PTF Cabinets & Tops Ray’s Trash Service RealPage, Inc. Recreation Unlimited Renovia RentGrow, Inc. Republic Services of Indiana Resite Online Roto-Rooter Royalty Companies Screening Reports Sims-Lohman Smarter Flush Marketing Sullivan Commercial Supply Summit Brands Supply Warehouse, Inc. SureDeposit The Sherwin Williams Company Thermo-Scan Trak-1 TransUnion Credit Retriever Van Rooy Restoration Wilmar Industries Yardi LeaseLabs Thompson Thrift Construction Redirections Sign & Design Rite Rug Nature’s Partner Drexel Interiors America’s Floor Source Roeing Corporation Bone Dry Roofing Pillar Group Risk Management Suess and Sandlin, P.C. Ball State University B&B Lawnscape X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X The following available booths are Prime Booths (shaded in gray): 540, 610 Updated: 8/24/2010 There is still time to reserve YOUR booth! Contact Connie Galbraith at (317) 816-8900, or email [email protected]. Page 12 Indiana INsites September 2010 2010 IAA Convention Gold to Platinum . . . Climbing the charts with IAA 2010 Midwest Multifamily Exposition & Education Conference iaa chart beat Tuesday, November 16, 2010 The Chart beat lists the Dates and Times the Entertainers will perform during the conference. Rating Code: E- Everyone; RPM – Regional Property Manager; PM – Property Manager; MK – Marketing; L – Leasing ; M – Maintenance session 1 Title ArtistTimeChart Rating Box Office Opens Steve Gilliland 10:30am – 12:00pm E Associate Members 12:00pm – 6:00pm E Opening Session and Lunch: Enjoy the Ride Sponsored by Gene B. Glick Company Trade Show Open: Dessert on Trade Show Floor 7:30 am session 2 Title ArtistTimeChart Rating A. How to Outsell Your Competition Sponsored by: CORT Janice Zoeller 2:00pm – 3:20pm RPM, PM, MK B. Next Generation Recruiting, Part 1 Jeremy King 2:00pm – 3:20pm RPM, PM, M Wendy Rae Walker 2:00pm – 3:20pm L Mark Powers 2:00pm – 3:20pm E C. Leasing to Different Personality Types D. BUILDING YOUR DYNAMIC CULTURE AND DEVELOPING TALENT AND RETAINING BOTH EMPLOYEES AND RESIDENTS session 3 Title ArtistTimeChart Rating A. Managing Distressed or Difficult Properties Sponsored by Holt Construction Donna Hickey 4:30pm – 5:50pm RPM, PM B. Next Generation Recruiting, Part 2 Jeremy King 4:30pm – 5:50pm RPM, PM, M Wendy Rae Walker 4:30pm – 5:50pm E Meryl Runion 4:30pm – 5:50pm RPM, PM, M C. Customer Service, Small Town Service Sponsored by: Apartment Guide, Consumer Source D. SpeakStrong & the Sunny side of Conflict; How to Stop Arguing and Start Communicating special event! 4:30pm – 6:30pm • Downtown Apartment Bus Tour • Reservations are required wednesday, November 17, 2010 session 4 Title ArtistTimeChart Rating Box Office Opens 7:45 am A. Up Your Sales Game, Part 1 Sponsored by: Apartment Guide, Consumer Source Lori Snider 8:30am – 9:50am RPM, PM, L B. You Say PoTAto, I Say PotaTO Sponsored by: Comcast Meryl Runion 8:30am – 9:50am E September 2010 Indiana INsites Page 13 2010 IAA Convention Gold to Platinum . . . Climbing the charts with IAA 2010 Midwest Multifamily Exposition & Education Conference iaa chart beat C. Fear Factor – Fair Housing D. Section 42 update session 5 Title Kathi Williams 8:30am – 9:50am E NAHMA 8:30am – 9:50am RPM, PM ArtistTimeChart Rating Associate Members Trade Show Open session 6 Title 10am – 3:00pm E ArtistTimeChart Rating Donna Hickey 10:50am – 12:20pm RPM, PM, M B. Goal Setting: Move Beyond Setting Goals to Goal Achievement! Sue Thomas 10:50am – 12:20pm E C. Fair Housing & Communication Kathi Williams D. Show Me the Money Mary Gwyn 10:50am – 12:20pm E 10:50am – 12:20pm E A. How to SUCCESSFULLY INCREASE OCCUPANCY AT YOUR PROPERTY Sponsored by Gene B. Glick Company session 7 Title ArtistTimeChart Rating constancy of purpose, connecting people and creating flow Max Brown Sponsored by: CORT Dessert on Trade Show Floor session 8 Associate Members 12:30pm – 1:30pm E 1:30pm – 3:00pm E Title ArtistTimeChart Rating A. Up Your Sales Game, Part 2 Lori Snider B. Motivating Your Team: Impact Your Team and Achieve More! Sue Thomas C. Renovations that Add Up Sponsored by Holt Construction new release! Special Performance from 4:30pm – 6:00pm E 3:00pm – 4:20pm RPM, PM, M 3:00pm – 4:20pm M M*E*S*H – Maintenance Executive Social Hour, Hosted by Award Winning Paul Crosby, Gene B. Glick Company. Co-Sponsored by Hays & Sons Complete Restoration and Wilmar. Exclusive Reception for all maintenance personnel. Plenty of door prizes, drinks and food for the true “roadies” of IAA. Grammy Night Encore Performance T H E P E R F E C T C O M B I N AT I O N Mary Gwyn 3:00pm – 4:20pm Brought to you by the Indiana Apartment Association and co-sponsored by Apartment Guide, Consumer Source • Holt Construction • CertaPro Painters Brickman • Blakley’s President’s Cocktail Reception at 6:30pm President’s Dinner and Awards Presentation at 7:30pm President’s Finale will be held immediately following the Awards Program • Reservations are Required! Page 14 Indiana INsites September 2010 *Special NEW CONSTRUCTION Section* The Foundry Lofts & Apartments-South Bend, Indiana Mixed-use Development The Foundry at Eddy Street Commons Creates Sophisticated Urban Landscape The Foundry Lofts and Apartments at Eddy Street Commons is a successful new community in South Bend. The Foundry features 266 upscale loft apartments with ten-foot ceilings, interior brick walls, concrete floors, built-in bookshelves and desks and fully-equipped kitchens. choice of two furnished packages. In addition to spacious one, two and three bedroom apartments and lofts, the property offers a two-bedroom with Digital Den floor plan that includes a wall-mounted flat panel TV and a The amenities are exceptional as well. A roof-top deck offers panoramic views of the Notre Dame campus and stadium while a 24-hour fitness center, To place an ad in contact Kathy DeShazer at 317-816-8910 or email [email protected]. community room, business center, movie theater, billiards, tanning salon and concierge service round out the complete amenities package. An enclosed parking garage is also available to both residents and visitors. B u c k i n g h a m Companies partnered with Kite Realty Group for the 25-acre mixeduse Eddy Street Commons development near Eddy and Angela streets. Upon completion, the project will offer a variety of living options, several restaurants, and numerous boutique and national retailers served by a fourstory parking garage. The project includes 454 multifamily residential units, approximately 90,000 square feet of retail, 25,000 square feet of office space and two hotels. Students, young professionals, faculty and alumni alike will appreciate the upscale amenities and the best location in South Bend. Please visit www.foundryliving.com for additional information. Prairie Meadows-Greenfield, IN Prairie Meadows is the newest Greenfield has to offer in affordable 1, 2, 3 and 4 bedroom apartment homes. Part of a 430-acre Planned Unit Development, this 100-unit apartment community integrates perfectly into a greater neighborhood consisting of single-family housing, professional office buildings, banks, restaurants, shopping centers, schools, and churches. Everything residents need is within minutes—and with easy access to US 40, State Road 9 and Interstate 70, Prairie Meadows is as easy to get to as it is to live in! All apartment homes feature a full size washer/dryer connection, private storage, Energy Star rated appliances and energy efficient heating and cooling with programmable thermostats. Special interior details include contemporary lighting, tru-tile flooring in the kitchens and bathrooms, and abundant storage in each room. Our disability friendly design makes our homes comfortable and convenient for residents with all types of needs. Set along a peaceful lake, the architecturally striking buildings are enhanced with brick, Hardiplank siding and feature private front and back patios. Handsome landscaping completes the package and makes the outdoor living spaces as enjoyable as the indoor ones. Home is made even sweeter by the amenities on site. A playground, refreshing swimming pool, beautifully decorated clubhouse, central laundry room and business center bring both recreation and services right to your doorstep. 75% of properties are not in compliance. Call us today at 800 284 7446 shop online at store.hallsigns.com Commencing operations in Indiana in 1987, The Pedcor Companies now develop, construct, and manage market rate and affordable housing communities throughout the Midwestern, Western, and Southern United States. Pedcor is dedicated to providing spacious, convenient, and affordable housing to all of their residents. Considerable time and effort is invested in the training and mentoring of the site staff to ensure that our residents’ needs are taken care of in timely, professional manner. For more information on Pedcor visit our website at pedcorcompanies.com September 2010 Indiana INsites Page 15 *Special NEW CONSTRUCTION Section* WESTHAVEN APARTMENTS Warmth, comfort, and luxury define Westhaven Apartments, now open in the emerging Whitestown/Zionsville area. Built and managed by the Gene B. Glick Company, Westhaven is located off S.R. 334, just east of I-65. For its first apartment development project in nearly 20 years, Glick chose the location for its easy access to downtown Indianapolis, plus the area’s job growth, excellent schools and overall market conditions. “We believe this area of Boone County will be the next major growth center in Indiana,” said David Barrett, president and CEO of Glick. “We have built an upscale product intended to meet the needs of young professionals and families alike. It’s an outstanding community.” The resort-style clubhouse includes a café and spacious fitness center, both available to residents 24 hours a day; Wi-Fi is available throughout the clubhouse and surrounding the expansive heated pool. “Westhaven is the premier community in Boone County and is our flagship project in Indiana,” said Barrett. “Demand for these apartment homes has far exceeded our expectations, and we may consider expanding the project. We continue to look for new construction and acquisition opportunities in the Indianapolis market and beyond.” Westhaven Apartments can be found online at www.findyourhaven.com. The community’s 182 units range from 589 square-foot one bedrooms to 1,387 square-foot three bedroom homes. Many floor plans feature innovative flex spaces, and residents in each home enjoy verandas and abundant natural light from oversized windows. Condo-quality features include 9-foot ceilings, designer track and pendant lighting, satin nickel hardware, oversized Roman soaking tubs, crown molding and six-panel doors. About the Gene B. Glick Company Founded in Indianapolis in 1947, the Gene B. Glick Company is a property management and development company with more than 18,000 apartment units in 10 states. In 2009, the company purchased Somerset Lakes, a 360unit class-A community in Indianapolis. Also in 2009, Glick was named Management Company of the Year by the Indiana Apartment Association. Job: ADV-10-4758_INsights Print Ad • Trim: 10”w x 16”h • Bleed: 0” Page 16 Indiana INsites September 2010 Does your Current Fabrication Supplier Provide Unparalleled Service? HD Supply Is your Single Source for Custom Products You can depend on our nationwide network of fabrication centers to provide consistency and quick turnaround on quality custom products. • Blinds • Window Screens • Bypass Doors • Slab Doors • Custom Keying • Doors & Drawer Fronts • Drawer Boxes • Countertops • Kitchen & Bath Cabinets • Mirrors, Glass & Acrylic For more information about our fabrication services, visit hdsupplysolutions.com/fabrications. To Request Your Over 22,000 Products Free, Next-Day Delivery* Sustainable Solutions Free Catalog Call 1-888-431-3009 hdsupplysolutions.com © 2010 HD Supply, Inc. ADV-10-4758 ADV-10-4758_Insights Print Ad.indd 1 *On most items to most areas. 8/16/10 10:42 AM September 2010 Indiana INsites Page 17 *Special NEW CONSTRUCTION Section* HARVARD SQUARE Upgrades for a New Generation Kirkpatrick Management Company, Inc. (KMC) has been responsible for overseeing renovations at Harvard Square Cooperative, including acting as liaison between the property and the mortgage company. KMC has managed the 342 unit property located on the south side of Marion County continuously since 1973. Renovations were necessary to keep the property competitive with newer complexes in the area. Thanks to an extensive planning program and an organized approach to the renovations, residents only had to put up with one day of inconvenience. All units received new cabinets, refrigerators, stacked washer/dryer units, microwaves and dishwashers. Additionally, all units received a new HVAC system. In many of the units the upgrade included knocking out walls and redesigning the floor plan to create a more open feeling. As walls were opened up, inspectors checked for mold. Pictured below is a shot taken from the living room of a two-bedroom flat looking onto the back patio. Next to that is a photo taken from the opposite angle, showing the wall removed and the new cabinets. The third photo shows the entire kitchen, including the new stacked washer/dryer, the newly relocated refrigerator, as well as the dishwasher and microwave. When completed, the total cost of the project will be approximately $3,300,000.00 and will include paving the existing main street and staining all patio privacy fences. Visit www.ekirkpatrick.com for more information about Kirkpatrick Management Company, Inc. Page 18 Indiana INsites September 2010 *Special NEW CONSTRUCTION Section* BLOOMINGTON HOUSING AUTHORITY The Bloomington Housing Authority (BHA) is a provider of Affordable Housing offering 310 apartments to low to moderate income families, assisting 1284 families with rent, 35 homeless veterans with rent assistance and several other special programs. To learn more about the programs administered by the BHA visit our web site at www.bhaindiana.net. Crestmont Four Bedroom Townhouses Before Renovations The BHA developed a 10 year master plan in 2005 and since has completed a major phase with the renovation of the Reverend Butler Apartment complex, both interior and exterior including the addition of outdoor storage units, energy upgrades to all sites, total renovation of the administration building and the on-site Boys and Girls Club, installation of a Tot Lot, new site lighting, and extensive infrastructure improvements. The BHA is currently undergoing a major renovation of its Community Building which is scheduled for completion in August 2010. Other programs scheduled for the Community Building this fall are tutoring for teens, Indiana Legal Services will be on site one day each month, Healthy First Fridays, Teen Parenting Network, Food Pantry, Step Dancing for Teens and GED classes. The BHA received notice on June 18th, 2010 it will receive a $500,000 Affordable Housing Program Grant from the Federal Home Loan Bank (FHLB). Old National Bank is sponsoring the BHA for the FHLB. The grant will be used to finish renovation of the interiors of 30 one bedroom units at the Crestmont Apartment site. Total Cost of the planned project is a little over $800,000. Other resources committed to the renovations are coming from the BHA’s Capital Improvement budget. In 2008 and 2009 the exteriors and some interiors of several of the one bedroom units at Crestmont were completed. Crestmont Four Bedroom Townhouses After Renovations September 2010 Indiana INsites Page 19 *Special NEW CONSTRUCTION Section* STERLING’S NEWEST SENIOR COMMUNITY OPENS Sterling Construction’s newest Senior Community opened in Lawrence, Indiana in late August. Heritage Place at Parkview is a brand new and beautiful four-story building that includes 75 one and two bedroom accessible and adaptable apartment homes, each with one bathroom and its own patio or balcony. Sterling Construction broke ground in November 2009 on the new LIHTC community. The $7.8 million dollar project is located past Fort Benjamin Harrison at 9201 E. 46th Street. The apartment homes include an open gourmet kitchen with appliances, emergency pull cords, intercoms that will connect to the key-coded automatic main entrance door, and most utilities will be included. Many products in the homes are Energy Star Certified, including the refrigerator, dishwasher, lighting fixtures, doors, and windows. Each level of the four-story building is accessible by a centrally located elevator. The community features include an activities center, computer room, library, fitness center, trash chutes, beauty salon and on-site laundry facilities. Also available is resident storage, an outdoor resident gardening area and in-ground, customized grilling patio areas. The community building is also surrounded by beautiful landscaping for resident enjoyment. Many of the homes in the community include a special financing program, which will require qualifying residents to be within a predetermined income range. Seniors who qualify for this program may not have had this special opportunity presented to them otherwise. For more information on leasing opportunities, please call the Leasing Office at 877-576-4412 or visit the Sterling website at www.thesterlinggrp.com. Sterling Construction Corporation is a company of Sterling Group, Inc., which has built various other housing communities across the Midwest and Southeast. Sterling Construction Corporation has been focused on constructing housing facilities since 1983, and is currently expanding across the country, seeking additional General Contracting opportunities. For more information regarding the new Heritage Place at Parkview or about Sterling Construction, please contact Scott Buckey, Vice President of Construction, at 574-247-3246 or visit http://construction.thesterlinggrp. com/. Page 20 Indiana INsites September 2010 *Special NEW CONSTRUCTION Section* Swimming Pool & Hot Tub, Outdoor Fireplace & Barbeque, Adjacent Nature Walking Paths, and more. 1 bedrooms from the $700s, 1 bedroom + den from the $800s, 2 bedrooms from the $1000s, and 3 bedrooms & Townhomes from the $1100-$1400s. JC Hart New Construction City Flats at Renwick – Bloomington, IN www.homeiscityflats.com Featuring 103 new 1, 2, & 3 bedroom flats as part of the Village Center of the Renwick development, City Flats is the 2nd community for J.C. Hart near the Indiana University campus. While the community is convenient to campus and attracts students and faculty, it is also an upscale rental community catering to many others. Featuring 3 story buildings with attached garages, 9 ft. or taller ceilings, amazing large windows, upgraded finishes, and an intimate community feel, the apartment homes are some of J.C. Hart’s best designs. City Flats features a WiFi Café, Total Fitness Center, and Community Swimming Pool. 1 bedrooms from the $800s, 2 bedrooms from the $1100s, and 3 bedrooms from the $1300s. With City Flats and The Crest on East 10th St., J.C. Hart manages 191 total units near Indiana University in Bloomington. Legacy Towns & Flats – Carmel, IN With 287 new 1, 2, & 3 bedroom flats and townhome floor plan styles, Legacy is just one part of a 509 master planned mixeduse development. Legacy began leasing this past winter with the first residents moving in in February of this year (2010). Legacy is the most unique apartment community ever designed by Weaver-Sherman design for the J.C. Hart Company. With dozens of floor plan styles and variations, numerous building designs, and a classic style, Legacy will be one of the most diverse communities in the J.C. Hart portfolio. Visit www.homeisthelegacy.com The District at Saxony – Fishers, IN The District at Saxony will feature 269 1, 2, & 3 bedroom flats and coach homes. As part of the Saxony development around the 146th St. exit at I-69 in Fishers, The District will be situated across the lake from the new Clarion Saxony Medical Center and within walking distance to many future retail spaces in the Village Center at Saxony. The District began leasing in June 2010 and will deliver its first apartments in the August of 2010. The majority of the community buildings at The District are situated to offer views of the lake and will feature upgraded finishes, oversized windows, 9 ft. ceilings, and attached garages. The “Coach Homes” of The District are unique 3-story, 3 bedroom single unit homes placed around the community featuring private attached garages, upgraded finishes, and an extremely unique rental home offering for the community. Amenities at The District will include an Indoor Gymnasium, Total Fitness Center, Internet Stations, Community Swimming Pool and Sundeck overlooking the lake, and Barbeque area. 1 bedrooms from the $700s, 2 bedrooms from the $900s, and 3 bedrooms from $1300. The Coach Home rent will be from the $1400s. Visit www.homeisthedistrict.com The apartment homes will feature upgraded finishes, 9 ft to 20 ft ceilings, huge windows, and attached garages. Amenities of Legacy will include an Indoor Gymnasium, Total Fitness Center and Yoga Studio, WiFi Café, Community THE RESIDENCES AT CARMEL CITY CENTER-CARMEL, IN Managed by Pedcor Homes Corp. Pedcor Homes Corporation is proud to announce the opening of The Residences at Carmel City Center. Located at the intersection of Rangeline Road and City Center Drive/126th Street in Carmel, Carmel City Center is like no other development in the area! The Residences at Carmel City Center is comprised of 106 apartment homes and you can select from 31 floorplans of 1, 2 & 3 bedroom layouts. All apartment homes feature distinctive features including stainless steel appliances, incredible walk-in closets, crown molding, pendant accent lighting and large windows. Select floorplans are showcased by “powder rooms”, 5-piece baths with soaking tubs and walk-in showers, dens/media rooms, rooftop green spaces and incredible views. Apartments range in size from 738 square feet to nearly 3000 square feet. Base prices range from $849 to $3250. James Workman, a 2009 graduate of the Ball State University RPM program, is the Property Manager. According to James, “we are excited to move in to our Leasing and Resident Center in October. Residents will enjoy our e-lounge, fitness center, yoga/pilates room, two personal training rooms, a business center and private conference room.” There will also be direct-access to the Monon Trail. Beginning in 2011, a variety of dining options, boutique shops and services will be opening on the pedestrian-friendly plaza. James adds, “Residents will be able to enjoy a unique blend of living, shopping, dining, recreation and the Arts.” The Residences at Carmel City Center represent the first phase in this multi-phase, mixed use development. In addition to The Residences, Phase I also has a 3-story office building with plaza-level retail and a motor court/underground parking garage. Currently under construction are an additional office building, the 500-seat Booth Tarkington Theatre and another parking structure. Future phases call for residences, a small “black box” performance theatre, a hotel, upscale restaurants and meeting facilities. The northwest corner of the Carmel City Center is anchored by The Palladium at The Center for the Performing Arts. For more information and to view floorplans, visit www.carmelcitycenter.com or call James at (317) 428-5135. September 2010 IAA Ne w Me m b e r Indiana INsites Profile Member NEWS e of has grown to be on c. In g, fin oo R ry Bone D Midwest contractors in the the largest roofing from our ness and referrals si bu at pe re to e du roofing are a full service e W s. er om st cu ell as past replacement as w ll fu g rin fe of ny compa gled and pairs for both shin small and large re e also have tion to roofing, w flat roofs. In addi asonry, services. BDR M r he ot y an m e id have that prov d stone work. We an k several divisions ic br d an ir pa chimney re r and exterior Inc. specializes in that offers interio on si vi di rs rio te Ex n, windows, an Interiors and glass attic insulatio er fib in n ow bl ir, pa y types of painting, drywall re ss gutters and man le am se es id ov pr Gutters d debris. and siding. BDR free from leaves an rs tte gu ep ke to n gutter protectio years, we arket for over 20 m is ol ap an di In e fices in ing th ties. We have of ci In addition to serv rn te es w id M r in othe olumbus, OH, now have locations Lafayette, IN, C n, to ng xi Le e, ill Cincinnati, Louisv Louis. Nashville, and St. or 877-BONEe at (317) 873-6005 fic of is ol ap an di In You can reach our ryroofing.com DRY. www.boned er Profile IAA Ne w MemSebrv ic es moval aping and snow re sc nd la e ic rv se ll ices is a fu fertilization, tree E.A. Outdoor Serv g, irrigation, lawn in ow m l al e ic rv se business. We can ow removal needs. work, salting and sn s needs of ive to the expresse nt te at g in be by s . We succes the utmost integrity We have achieved ith w ss ne si bu r erating ou is a reflection of our clients and op ce or your property an ar pe ap e id ts ou recognize that the your company. orris, (317) ontact Michael N C . om .c es ic rv western orse ces.com other Mid Visit www.eaoutdo vi er rs oo td ou ea @ tte, mnorris Lexington, Lafaye e, ill sv 956-9653 or email ui Lo i, at nn fices in Cinci cities. We have of . Louis. , Nashville, and St IN, Columbus, OH 7-BONE17) 873-6005 or 87 (3 at e fic of is ol ap Indian You can reach our ryroofing.com ed on DRY. www.b E. A . Ou tdoo r It takes the leading laundry service company to make the littlest residents happy. When it comes to laundry services it’s the littlest residents that demand the most. And when it comes to business, it’s the little things that make a big difference. That’s how Coinmach, the nation’s leading provider of laundry services, delivers the most effective solutions for your property’s needs. To discover how life can be more profitable for your properties and more pleasurable for your residents, Call (800) 590-0036 . www.coinmach.com Page 21 Welcome New members! Associated Management Company 19855 W. Outer Dr., Ste. 107E Dearborn, MI 48124 P: (313) 359-5501 • F: (313) 359-5507 Michael Jacobson Biosweep of Indianapolis 3793 Barn Stable Road Carmel, IN 46032 P: (317) 270-4191 • F: (317) 824-0533 Kymm Welch [email protected] Odor Restoration Services Bone Dry Roofing 4825 W. 79th Street Indianapolis, IN 46268 P: (317) 873-6005 • F: (317) 471-8308 Brad Kupper [email protected] Roofing Brockton Companies 5778 Brockton Drive Indianapolis, IN 46220 P: (317) 253-3456 Thomas S. Osborne CallSource 31280 Oak Crest Drive Westlake Village, CA 91361 P: (800) 500-4433 • F: (888) 299-0182 Laura Bauetz [email protected] Telephone Service Provider Carefree LLC 1012 Delaware Avenue Fort Wayne, IN 46805 P: (260) 424-6129 • F: (260) 424-6129 Mark E. Berghoff [email protected] Citizens Gas 2020 North Meridian Street Indianapolis, IN 46202 P: (317) 927-4365 • F: (317) 927-4365 Jason Tuttle [email protected] m b e r Profile IAA Ne w MiseCo rp orat io n Gas Leaks City Real Estate Advisors, Inc. 30 South Meridian, Ste. 600 Indianapolis, IN 46204 P: (317) 808-7367 • F: (317) 808-7275 Wayne R. Nelis [email protected] Connexion Technologies 111 Corning Road, Ste. 250 Cary, NC 27518 P: (919) 535-7342 • F: (919) 882-9338 Susan Knowles [email protected] Television Services Lease Labs 2870 Fifth Avenue, Suite 202 San Diego, CA 92103 P: (619) 233-4700 • F: (619) 233-4702 John Greer [email protected] Marketing Pluris Management 3170 Hartshire South Drive Bargersville, IN 46106 RMK Management 4334 N. Hazel Street, Suite 107 Chicago, IL 60613 (773) 880-6683 Lex McCarthy [email protected] The Singenis Corporation 317 W. May Apple Circle Westfield, IN 46074 P: (317) 777-2647 • F: (317) 578-1865 David May [email protected] Utility Billing & Collections ovides a billing enis Corporation pr ng Si e Th n tio er systems, lloca ethods and submet bmetering and A m n Su tio ity ca til lo U al r fo ng g billi Singenis Billin performed by The a broad variety of be es at to or ns rp io co ct in lle at co process th the client or for collections by with the flexibility by offering Corporation. for our customers s es oc pr ng lli bi e (limited mplet -designed software n integrates the co om tio st ra cu r po ou or C ith is w en n ucing atio The Sing meters daily, prod ent software integr g in em ad ag re an m of ty ty er ili op complete pr posting resident programs), the ab and collecting and erty management lls op bi pr al r la fin t cu an rti st pa in e to s with timely es and/or manager the ability to provid , ni lls pa bi m co nt t de en si re em r ag resident an superio real-time access to property owners, m r te ia ou e ed id m ov im pr as e l W el . w payments collections as property. yment of resident and billed at each accounting and pa ed um ns co s tie ili rting of ut for metered, accounts and repo signed specifically de is em st sy ng lli bi al 4-color designed software is a very profession om s st nt cu de ur si O re g ur in yo ill to t . Bills Utility B ts for move update llings. Our statemen en bi m d te ire ca qu lo re al e d ic an rv , submetered meet all postal se ility standards and ut to r easy payment. d te in pr t, in pr return envelope fo d se es dr ad lfse nt metering include a convenie s been a provider of ha s, xa Te k, oc bb rience in Lu C’s metering expe SC) headquartered TS (T . n 97 tio ra 19 e po nc or si C is The Singen (AMR) systems, location solutions ated meter reading Billing (RUBS) al m to ity au til U s, er io et at m R d ty an of utili n of a wide variety includes installatio . ng itoring, and billi maintenance, mon Th e Si ngen Page 22 Indiana INsites September 2010 Relationships Matter.* Relationships Matter.* Member NEWS Jetz is pleased to announce Brad Apple- gate aspleased the newly appointedBrad AppleJetz is to announce Indiana/Midwest Account Representative. gate as the newly appointed Relationships Matter.* Mr. Applegate brings overRepresentative. 15 years of Indiana/Midwest Account multi-family community experience, Mr. Applegate brings over 15 years of Jetz is pleased to announce Brad Applegate as including: property management, marketJetz is pleased to announce Brad Applemulti-family community experience, the newly appointed Indiana/Midwest Account ing, and new business development for gate as the newly including: property management, marketRepresentative. Mr. appointed Applegate brings over 15 conventional market-rate properties, full-service retirement Indiana/Midwest Account Representative. ing, of and new business development for years multi-family community experience, communities, and HUD-regulated communities. Mr. Applegate brings over 15 years ofmarketing, conventional market-rate properties, full-service retirement including: property management, and new business development for community experience,conventional communities, and multi-family HUD-regulated communities. market-rate properties, full-service retirement including: management, marketJetz Laundry Systems is one property of Indiana’s largest providers communities, and HUD-regulated communities. and new business development of laundry facility ing, management services for apartment for NTN partners with CIREIA to lend a hand to the community Scorching heat didn’t keep 2 members of the National Tenant Network staff from helping out on a Habitat for Humanity home being built at 1319 E. 9th Street in Indianapolis on July 22nd and 23rd, 2010. National Tenant Network donated t-shirts for the volunteers who also included members of the Central Indiana Real Estate Investors Association. This home accomplished three firsts for Habitat: Jetz Laundry Systems is one of Indiana’s largest providers conventional market-rate properties, full-service retirement communities, condos, colleges & services universities, campgrounds, of laundry facility Jetzmanagement Laundry Systems is for oneapartment of Indiana’s largest communities, and HUD-regulated communities. plazas, and other multi-housing applications. communities, condos, colleges & universities, campgrounds, providerstrucking of laundry facility management services for apartment 1. First Habitat home built in a historic district. trucking plazas, and other multi-housing applications. communities, condos, colleges & universities, campgrounds, trucking plazas, and otherJetz multi-housing applications. Laundry Systems is one of Indiana’s largest providers 3. First Platinum Leadership in Energy and Environmental Design Certified Home to be built in Indiana by Habitat of laundry facility management services for apartment 2. First Habitat home built in Indianapolis approved by Indianapolis Historic Preservation Commission. communities, condos, colleges & universities, campgrounds, trucking plazas, and other multi-housing applications. www.jetzservice.com www.jetzservice.com * And you can count on Brad to help you better identify www.jetzservice.com * And can count onneeds. Brad to help you better or identify youryou laundry service Call (317) 359–9968 (800) 527-4928, or emailneeds. [email protected]. your laundry service Call (317) 359–9968 or (800) 527-4928, or email [email protected]. * And you can count on Brad to help you better identify Education your laundry service needs. Call (317) 359–9968 or (800) 527-4928, or email [email protected]. LEASING 101 Leasing 101 is officially “on the road” – Stone Lake Lodge on East Hanna Avenue hosted the first on-the-road seminar on Thursday, August 19. Lara Smith and Tiffani Charles, Apartment Guide Consumer Choice, and Ryan Lints with Autumn Breeze Apartments facilitated the class. The next on-the-road Leasing 101 training will be on Tuesday, September 14 in Plainfield, IN at Central Park @ Metropolis from 9:00 AM – 12:00 Noon. Cheryl Donato will be in town on Thursday, September 9 to conduct two great seminars: from 9:00 AM – 12:00 Noon the topic is “Baby Boomers Meet Generation Y” – how can you bring these groups together to work effectively toward common goals? A NEW seminar on Social Networking will be offered that same day from 1:00 PM – 4:00 PM. How can you utilize social networking to increase your traffic and renewals? You will learn about Face Book…how to create a community page, how to advertise community events as well as online advertising and target marketing. Gas/Electric Heat Review - September 23, 2010 Electric Heat Review, 9 AM – 12 PM, IAA Barrett Center Instructor: Chris Boerner, Maintenance Supply Headquarters Summer is over and the heating season is beginning. Are you prepared? What do you look for when there is no heat, not enough heat or the heater is cycling on automatic limit? In this preventive maintenance refresher class, you will find out all the answers to these questions and more. Become better prepared to face the cold winter months. Gas Heat Review, 1 PM – 4 PM, IAA Barrett Center Instructor: Chris Boerner, Maintenance Supply Headquarters Winter is one time you don’t want your residents to “chill out”! This overview of gas heat will show you how to identify adjustments and burner problems. Learn how to check gas input, adjust primary air and perform efficiency tests. See first hand the components of the gas furnace. FINAL LEAD BASED PAINT SEMINAR OF 2010 The last Lead Based Paint seminar for 2010 will be held on Tuesday, September 28. Until October 1, 2010, EPA will not take enforcement action for violations of the RRP Rule’s firm certification Requirement. For Violations of the RRP Rule’s renovation worker certification requirement, EPA will not enforce against individual renovation workers if the person has applied to enroll in, or has enrolled in, by not later than September 30th, 2010, a certified renovator to train contractors in practices necessary for compliance with the final rules. Renovators must complete training by December 31, 2010. Watch for information about this class! Register online at www.iaaonline.net and click on Education/Register for a Class. SELF DEFENSE . . . Discover How to Protect Yourself for ALL Leasing Consultants and Managers In today’s crazy world, one can never be too safe. This seminar will offer handson training to learn how to defend yourself on the job. Master Black Belt Sensei George Nae will demonstrate simple techniques you can learn to defend yourself if approached or attacked. At the conclusion of this seminar, you will discover simple ways to protect yourself and feel more confident in potentially threatening situations. This is a must attend for all leasing consultants and managers. DATE/TIME Tuesday, October 5th, 2010 • 10 AM – 12 Noon LOCATION House of Martial Arts – Clay Terrace – off of 146th Street next to Whole Foods in Carmel. September 2010 Indiana INsites Page 23 Education Continued from page 4 Be on watch for our official launch announcement through NAA’s Twitter, Facebook and LinkedIn accounts, as well as www.naahq.org. To submit information to the Online Resource Center or ask any questions, contact NAA’s Mary Scott at 703/797-0645 or [email protected]. Maintenance Mania® Begins 2010-2011 Season NAA and presenting sponsor HD Supply are gearing up for a fifth successful year of Maintenance Mania®. This program, in which maintenance technicians compete in various skill-based games, has been modified and improved to ensure an even greater challenge for maintenance professionals. Maintenance Mania® provides affiliates an opportunity to offer an additional quality program for its members, create a potential source of non-dues revenue for the association and help members raise funds for educational programs. Contact Kimberlee Berry, NAA’s Sr. Manager of Affiliate Relations, at [email protected], or visit www.naahq.org. Did You Know? If your company is involved in a case at the appellate level, the National Apartment Association wants to help you win it. NAA will submit a “friend of the court” (amicus curiae) brief on your behalf through its Litigation Assistance Program. Contact John McDermott at [email protected], Greg Brown at greg@ naahq.org, Michael Semko at [email protected] or Scot Haislip at [email protected]. September 9 Generations in the Workplace 9:00 AM – 12:00 Noon IAA Barrett Center 9 Social Networking 1:00 PM – 4:00 PM IAA Barrett Center 14 Regional Meeting 8:00 AM – 10:00 AM Fort Wayne, Indiana 14 CPM Finance 402 8:00 AM – 5:00 PM IAA Barrett Center 15 CPM Finance 402 8:00 AM – 5:00 PM IAA Barrett Center 16 CAMT Appliances Buckingham Management 21 Collections/Evictions Seminar 8:00 AM – 10:30 AM Jeffersonville, Indiana Apartment Association Upcoming events 23 Electric Heat Review 9:00 AM – 12:00 Noon IAA Barrett Center 23 – 24SAL Conference 23 9:00 AM – 12:00 Noon Lisa Trosien Seminar Leasing/Marketing/Resident Retention Mishawaka Public Library Mishawaka, IN 28 9:00 AM – 10:00 AM IAA Executive & Finance Committee Meeting IAA Conference Room 28 8:00 AM – 4:00 PM EPA RRP Class IAA Barrett Center October 5 9:00 AM – 4:00 PM CAMT, Appliances Maintenance Buckingham Management Offices 5 10:00 AM – 12:00 Noon Self Defense Class House of Marshall Arts Clay Terrace Indianapolis, IN 6 8:00 AM – 5:00 PM CPM Ethics 800 IAA Barrett Center 6 9:00 AM – 4:00 PM CAMT Appliances Maintenance Buckingham Management Offices 7 9:00 AM - 1:00 PM Leasing 101 IAA Barrett Center 13 8:00 AM – 3:00 PM EPA/CFC Certification Testing IAA Barrett Center 14 9:00 AM – 4:00 PM CAMT Interior/Exterior Maintenance & Repair Buckingham Management Offices 26 3:00 PM – 4:00 PM IAA Executive Committee Meeting IAA Conference Room 26 Industry Outlook TBA 27 10:30 AM – 1:00 PM Monroe County Apartment Association Regional Meeting Bloomington, IN Page 24 Indiana INsites September 2010
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