Service Unit Community Relations Playbook
Transcription
Service Unit Community Relations Playbook
The Service Unit Community Relations Coordinator helps the council spread the good news about all the great things Girl Scouts and volunteers are doing in their community with their local media outlets. Our Mission: Girl Scouting builds girls of courage, confidence, and character, who make the world a better place. Honesty You are a trusted representative of your service unit and of Girl Scouts. If you strive to make honest and ethical decisions, your team will too. Ability to Delegate Where there is trust, there is strength! The ability to delegate tasks to appropriate team members is one of the greatest skills you can have. Communication Be clear and be knowledgable about what you want done or the information you wish to convey. If you can’t explain it, they can’t understand it. Sense of Humor Always try to find the smiles inside the struggles! If you strive to find the “punny” and positive side of any situation, your teammates will too! Confidence When setbacks occur, help assure everyone that everything is going to be OK. Be a source of encouragement and calm during life’s little storms. Commitment Lead by example. If you expect your team to work hard and give of their time and talents, always do your best to do the same. Positive Attitude Help keep your team focused on the goals ahead by keeping a smile on your face and in your voice. Positive energy produces positive results! Creativity Problems don’t always have clear solutions and sometimes the best ideas take a little time to find. Always try to think outside the box! Ability to Inspire Motivation is key to achieving your goals. Keep everyone’s spirits high by appreciating hard work and recognizing team members’ strengths. Intuition Use your best judgment. Trust your gut. When there is no roadmap telling you where to go or how to proceed, trust yourself and trust your team. GSHS Service Unit Team Member Playbook COMMUNITY RELATIONS COORDINATOR TABLE OF CONTENTS Introduction................................................................................................................ 1 Council Information..................................................................................................2 Council History...........................................................................................................3 Council Jurisdiction................................................................................................. 4 Girl Scout Messages..................................................................................................5 Working with the Media............................................................................................5 Tips for Writing.......................................................................................................... 6 Girl Scout Style Guide Snap Shot......................................................................... 6 Sample Press Release..............................................................................................7 Sample Feature Story.............................................................................................. 8 Sample Media Alert.................................................................................................. 8 Sample Cutline.......................................................................................................... 9 Photography Tips..................................................................................................... 9 Girl Scout Logo Guidelines...................................................................................10 T-Shirt Guidelines for Troops or Service Units................................................11 Social Media Guidelines......................................................................................... 12 Specific Guidelines for Using Social Media Platforms.................................. 13 Websites and Social Media Platforms......................................................... 14-15 Guidelines for Girl Scout Troops & Service Unit Websites....................16-18 Brand Guidelines.....................................................................................................18 Girl Scouts Heart of the South Public Relations Activities........................20 Public Relations Activity Reporting Form....................................................... 23 SERVICE UNIT COMMUNITY RELATIONS COORDINATOR POSITION DESCRIPTION The basic job description for the Service Unit Community Relations Coordinator is outlined below. We would like for you to be the first line of contact regarding the following action items for your service unit and its troops. • Coordinate service unit publicity and media coverage efforts with council Marketing and Communications Department. • Develop, coordinate and manage social media pages, platforms, etc. for the service unit and include council communications staff as administrators. • Assist service unit team members with marketing related to programs, events, recruitment, etc. • Submit published pictures and information related to service unit and troop happenings to council Marketing and Communications Department. • Be knowledgeable and provide guidance to service team and troops on Girl Scout branding and logo standards. • Design flyers and advertising materials as needed and/or in collaboration with other service team members. • Communicate and build relationships with local media outlets to promote Girl Scouts and increase • • • • • visibility across service unit. Promote and encourage volunteers to submit information for media release in your community. Ensure that service unit publicity reflects the diversity of Girl Scouting in the area. Stay abreast of any newsworthy happenings in your community. Submit information and digital photographs to the Girl Scout council for highlighting in GSHS publications. Submit information for council approval before seeking media coverage and/or publication. Thank you. It is with the support of our volunteers like you that we are able to share all the great things our girls are doing in Girl Scouts. Local connections. Remember, you are the point person in the service unit to send news releases or information to the local media in your community. Make sure that everyone knows that all publicity should go through you. The last thing you want is for a reporter to get multiple emails about the same story. The role of the Service Unit Community Relations Coordinator is to help the council spread the good news about all the great things that Girl Scouts and volunteers are doing in their community to their local media outlets. Stay connected. You should be informed about events that are newsworthy, such as community service projects, Girl Scout recruitment events, volunteer opportunities, cookie program dates. Tell us more. You also act as the local eyes and ears of the council so we can share your news council-wide, or even nation-wide. How great would it be to see your girls recognized on the GSUSA website? A good way to know what is going on is to attend as many service unit meetings as possible. People often casually mention something that could be a great story to share. We love hearing about what girls and adults are doing in Girl Scouts. Send us stories, pictures and video! We can share on the council’s website, publications, postcards, email blasts and social media sites. Try to get real news in the paper. Readers of your local paper would be much more interested to read about a canned food drive taking place than minutes from your last service unit meeting. Send information you think others would be interested to read. Send to [email protected] Working together. Newspapers often are looking for feature story ideas, or a more in-depth story into a bigger topic. For example, a grandmother, mother and girl who all are currently involved in Girl Scouting and can give three different perspectives of the value of Girl Scouting. The council Marketing and Communications Department will handle contacting radio and television media on stories and other activities. We will also manage public service announcement requests and creation of radio or television spots. If you think a feature story idea may have a wider appeal to other service units please contact Jenny Jones, Sr. Director of Community Engagement and Marketing for assistance. If you have an event and are looking for a television station to attend, please give us enough advanced notice so we can contact our partners at the television stations. We cannot guarantee they will attend, but we are more than happy to make the ask. Before you send. Email Jenny Jones if you are working on a feature story with your local paper. She can provide quotes, pictures and additional council information for the reporter. Speak in one voice. Prior to submitting any written stories, or photos with bylines, or captions, email it to Jenny Jones to make sure that we all are using the same wording, and to help with any grammatical errors. Contact: Jenny Jones Sr. Director of Community Engagement and Marketing [email protected] 662-350-6041 ~1~ COUNCIL INFORMATION Regional Service Centers and Camp Properties www.girlscoutshs.org 800-624-4815 Memphis Regional Service Center & Council Shop Headquarters 717 South White Station Rd Mailing Address: P.O. Box 240246 Suite 2 Memphis, TN 38124-0246 Memphis, TN 38117 Phone: 901-767-1440 Fax: 901-797-2183 Hours of Operation: Monday-Friday: 8 a.m. to 5 p.m. Council Shop is closed from 11 a.m. to noon. First Saturday - Open from 10 a.m. to 1 p.m. Camp Tik-A-Witha www.girlscoutshs.org/camptik-a-witha 365 County Road 117 Van Vleet, MS 38877 Camp Tik-A-Witha resides on 310 beautiful acres that adjoin the Tombigbee National Forest in Van Vleet, MS. The camp features a 20-acre lake where campers can canoe, kayak, swim and play on the large inflatable water toys. An in ground swimming pool with two slides and a diving board is also available. Camp Tik-A-Witha can accommodate 150 people in a variety of camping options that range from platform tents to cabins and has five lodges. Kamp Kiwani www.girlscoutshs.org/kampkiwani 1800 Sandy Springs Lane Middleton, TN 38052 Jackson Regional Service Center & Council Shop 1007 Old Humboldt Road Jackson, TN 38305 Phone: 731-668-1122 Fax: 731-661-0011 Girl Scout Kamp Kiwani resides on 1,250 wooded acres and boasts of Lake Okalowa, a 70-acre lake where campers can canoe, kayak, swim and play on the large inflatable water toy. Complete with horses and other exciting camp amenities and activities, Kamp Kiwani is Girl Scouts Heart of the South’s largest camp. It can accommodate 237 people in six units, one lodge and Sandy Springs Ranch. Each of the six units feature 4, four person, screened cabins, a unit house and shower house. Hours of Operation: Monday-Friday, 8 a.m. to 5 p.m., Office closed from 11 a.m. to noon for lunch Tupelo Regional Service Center & Council Shop 1140 West Main Street Tupelo, MS 38801 Mailing Address: Phone: 662-844-7577 P.O. Box 1087 Fax: 662-840-1671 Tupelo, MS 38802 Camp Fisherville: www.girlscoutshs.org/campfisherville Hours of Operation: Monday-Friday, 8 a.m. to 5 p.m. Office closed from 11 a.m. to noon for lunch Camp Fisherville is situated in Fisherville, TN on 72 pristine acres. The varying landscape features a small pond, open field and wooded areas perfect for camping. The heated lodge has a large main room with a fireplace and full kitchen. The lodge is newly renovated bathrooms, kitchen as well as a sleeping area. The back porch boast bunk beds that the girls will enjoy during their overnight. The Cookie Pavilion is located at the opposite end of the camp and is designated for day use for groups camping with their own tents. The pavilion contains a fireplace, picnic tables and two bathrooms with flush toilets and showers. Activities supported by the camp include hiking, archery, canoeing, and backpacking. ~2~ COUNCIL HISTORY Girl Scouts Heart of the South had its earliest beginnings in 1916 when troops began to meet in the MidSouth area. Word spread quickly throughout Western Tennessee and Northern Mississippi as troops began to take part in this wonderful new opportunity for girls. There were lone troops throughout the area for several years before any local councils were officially chartered. Council records document activities by these varying troops that include summer Day Camps, and overnights. Girl Scout Council of the Mid-South was incorporated in 1935 to serve Memphis and Shelby County, TN. By 1954, the council had grown to serve the counties of Fayette, Lauderdale, Shelby and Tipton, Tennessee, Crittenden County, Arkansas; and DeSoto, Marshall, Panola, Tate and Tunica counties in Mississippi. The council office was first located in the Community Center at Second and Madison and in the home of Mrs. R. J. Lilley. The Lee Lumber Company built a model home at the Fairgrounds and the Girl Scouts were allowed to use the house as their headquarters. Of course, when the Fair was held, they moved out and returned when the festivities were over. For 23 years, Bry’s Department Store furnished the council with free office space. In 1969, the council office was moved to Dorrie Lane where it remained until December of 2001 when it was relocated to Kirby Parkway. Girl Scouts of Northeast Mississippi Council was incorporated in 1947 as the Prairie Girl Scout Association and originally served the Mississippi counties of Lowndes, Oktibbeha, Clay, Noxubee, Monroe and Winston. Headquarters were originally located in Columbus, MS with office space given rent-free by the city at the National Guard Armory. Lee County was added to the jurisdiction in 1948 and by 1964, the council added Chickasaw, Itawamba, Choctaw, Union, Attala, Pontotoc, Webster, Alcorn, Tippah, Benton, Prentiss, and Tishomingo counties. for Special Children. Maintaining a Columbus Service Center, the council office was moved to Tupelo in 1979 and additional service centers were added in Corinth and Starkville. Girl Scouts of Reelfoot Council was chartered on January 3, 1959 to serve girls in 18 counties of West Tennessee. Paris, TN had the first known Girl Scout troop in this jurisdiction in 1925. Madison County was the first county to have an official formation and the jurisdiction grew to include the counties of Benton, Carroll, Chester, Crockett, Decatur, Dyer, Gibson, Hardeman, Hardin, Haywood, Henderson, Henry, Lake, Lauderdale, McNairy, Obion, and Weakley. The original headquarters, built for Girl Scouts by the Veterans of Foreign Wars, was referred to as the “Little House” on Lane Avenue in Jackson, TN and the lot was purchased in 1950 for $100 which was donated by Mr. Mack Morris. Girl Scout Council of Northwest Mississippi was chartered on December 15, 1959 to serve the counties of Bolivar, Carroll, Calhoun, Coahoma, Grenada, Holmes, Humphrey, Issaquena, Lafayette, Leflore, Montgomery, Quitman, Sharkey, Sunflower, Tallahatchie, Washington, and Yalobusha in Mississippi. The council office was headquartered in Greenwood. When the council was organized, it served 77 troops and 1192 girls. Girl Scouts Heart of the South was born from the merger of the Mid-South, Northeast Mississippi, Reelfoot and Northwest Mississippi Girl Scout Councils in June of 2008. Girl Scouts Heart of the South covers 59 counties in north Mississippi, west Tennessee, and Crittenden County, Arkansas. Mrs. Elizabeth Gwin was Executive Director for the council from 19 60 until 1974 and established a resident camp program for children with special needs in 1975 which continues today as the Elizabeth Gwin Session The council serves over 9,300 girls through the help of 3,100 dedicated adult members and 42 staff members, three camp properties and four owned or leased regional service centers. ~3~ COUNCIL JURISDICTION Girl Scouts Heart of the South covers 59 counties in north Mississippi, west Tennessee, and Crittenden County, Arkansas. The council serves over 9,300 girls through the help of 3,100 dedicate adult members and 35 staff members, three camp properties and four owned or leased regional service centers. The headquarters are located in Memphis, Tennessee at 717 S. White Station Road. Arkansas Counties: Crittenden Mississippi Counties: Tennessee Counties: Alcorn Benton Bolivar Calhoun Carroll Chickasaw Choctaw Clay Coahoma Desoto Grenada Holmes Itawamba Lafayette Lee Leflore Lowndes Marshall Monroe Montgomery Noxubee Benton Carroll Chester Crockett Decatur Dyer Fayette Gibson Hardeman Hardin Haywood Henderson Henry Lake Lauderdale Madison McNairy Obion Shelby Tipton Weakley Oktibbeha Panola Pontotoc Prentiss Quitman Sunflower Tallahatchie Tate Tippah Tishomingo Tunica Union Washington Webster Winston Yalobusha ~4~ GIRL SCOUT MESSAGES • The Girl Scout Mission: Girl Scouting builds girls of courage, confidence and character, who make the world a better place. • The Girl Scout Leadership Experience teaches girls to Discover the world around them; Connect with oth• • • • • • • • ers; and Take Action to make a difference. Character, conduct and community service are core qualities of Girl Scouting. Girl Scouting is an asset to the community. Through leadership and service, its members enrich the lives of those around them. Girl Scouts discover fun, friendship and the power of girls together. Girl Scouts is for every girl, everywhere. Girl Scouting is multicultural. Girl Scouts not only welcomes but seeks members from all racial, ethnic, cultural, religious and socioeconomic groups. Girl Scouting is based on a code of values, expressed in the Promise and Law, which every girl can understand and apply in her everyday life. Girl Scouts of the USA is the world’s largest organization for girls. Girl Scouting is international. As part of a worldwide movement for girls, with members in 145 countries, this sisterhood builds global understanding. Adults make Girl Scouting possible and gain personal satisfaction and growth by helping girls develop. This is from Communications in Girl Scouting. WORKING WITH THE MEDIA Find out who your contact at the newspaper will be. Be sure to find a contact person for each of Ask about deadlines. Newspapers and other me- the newspapers, including shoppers, in your community. If you have never met this person please take time to visit with the person and introduce yourself to him or her. Always speak to the same person if possible. This helps build a relationship and establishes a steady contact for not only you but for the media representative. It helps them to put a face to a name. Ask that contact for an alternative person to speak to in case they are out, such as an editor. dia operate on tight deadlines. If you have the information to them on time it makes it much easier for them to get it in. In some papers the notice may be able to run in more than one spot ask about other parts of the paper that can use the information. When cookie time comes, take them a box of Girl Scout Cookies. It serves as a reminder and as a thank you all in one. Find out how they like to receive the news and what type of information best suits their newspaper. Ask for their email address and if they prefer to receive text within the body of an email or as attachments. ~5~ TIPS FOR WRITING 1. Get the most important information out there first. Writers like to have the basic information of who, what, when, where, why and how where they can find it. Make it easier for them. When writing a news release put the reason you are sending them the information at the top of the page then work in the other information. 2. If you are just sending them a meeting or event notice be sure to put the time, place, date and contact name. 3. If at all possible type the information. If you handwrite the information make it neat and easy to read. Also be sure to put a contact name and phone number on the release in case there are any questions or they are not able to read something. 4. Ask your community paper if they have a specific form they would like for you to follow when sending in news releases or public service announcements. 5. If the information is for a feature story at the 6. 7. 8. 9. end of the story be sure to put the phone number of the person featured in the story in case they want to do their own story. Remember the newspaper may want to do its own story and use your information for background. That’s OK. The main thing is getting the story about the Girl Scouts out in the community. Once you write your story be sure to check it for accuracy and then send it to Jenny Jones, [email protected] for help proof reading. Newspapers and other media outlets will go with what you have down. Make sure it is correct before you send it. If you send out information and it has more than one page to the release, put “more” at the bottom of the first page. Take, mail, e-mail or fax the news release to your contact. Wait a few days then follow up with a phone call to see if they received the information and if there is anything else you can do for them. GIRL SCOUT STYLE GUIDE SNAPSHOT • Girl Scouts of the USA – abbreviations are in order of preference of use: Girl Scouts of the USA, Girl Scouts USA, GSUSA; be consistent throughout your document • Girl Scouts Heart of the South – GSHS (only use on Girl Scout-only collateral); not GSHOTS • Council Properties: Camps Regional Service Centers Camp Fisherville Corinth Regional Service Center Camp Tik-A-Witha Jackson Regional Service Center Kamp Kiwani Memphis Regional Service Center Tupelo Regional Service Center • • • • • • Annual membership dues; not registration fee or membership fee Girl Scout with award names (e.g. Girl Scout Gold Award, Girl Scout Silver Award, Girl Scout Bronze Award)• Girl Scout Cookie Program ; not Cookie Sale Girl Scouts or Girl Scouting ; never scout, scouts or scouting Girl Scout grade levels ; not program levels or age levels Girl Scout Junior ; not Junior Girl Scout (same for all grade levels; puts focus on Girl Scouts instead of grade level) • Service unit and troop numbers: Spell out service unit/troop with the numeric number and do not use the # sign (e.g. Troop 12689, Cordova Service Unit) ~6~ SAMPLE PRESS RELEASE FOR IMMEDIATE RELEASE CONTACT: KIMBERLY CRAFTON GIRL SCOUTS HEART OF THE SOUTH 901-334-3461 [email protected] GIRL SCOUT TROOPS PARTICIPATE IN MLGW’S “A-BLAZING MODEL SOLAR CAR RACE” Memphis, TN – Girl Scout Troops 10103 (Collierville) and 13361 (Cordova) took home top honors in MLGW’s “A-Blazing Model Solar Car Race” held on the Beale Street Landing Parking Garage roof top Saturday, August 16, 2014. The object of the competition was to design and build a vehicle powered strictly by solar power using recycled materials and a special kit containing a solar panel and motor (made available through MLGW). Participants were instructed to use the kits along with various recycled materials to design and construct a vehicle to race on a 20-meter course. After a series of head-to-head elimination rounds, Girl Scout Troop 10103 from Collierville won first place in the Middle School Division with their car, “Samoa Fun.” Awards were also presented for speed and design. Girl Scout Troop 13361 from Cordova won first place overall in the “Best Use of Recycled Materials” category with their entry. The Cordova girls were thrilled to be honored for their creativity but said they are excited for next year’s event where they hope to build a vehicle that takes top honors for design and wins the race as well! The Girl Scouts Heart of the South council was a proud partner of the event along with the Chickasaw Council of the Boy Scouts of America, The University of Memphis, Christian Brothers University and The American Society of Mechanical Engineers (ASME). Girl Scouts encourages troops to participate in this and similar events in order to engage girls in STEM (Science/Technology/Engineering/Math) related activities. Studies show that, “Expertise in STEM fields promotes inventiveness, scientific discovery, and efficiency in the way things are done, while also opening up new job and economic opportunities…STEM jobs require technical expertise, specialized training or higher education,1” and Girl Scouts seeks to foster opportunities for girls to succeed at the highest possible level. The mission of Girl Scouting is to build girls of courage, confidence and character, who make the world a better place. Girl Scouts Heart of the South encompasses 59 counties in east Arkansas, north Mississippi and west Tennessee. The headquarters are located in Memphis, TN and regional service centers are located in Jackson, TN, Tupelo, MS, and Corinth, MS. To find out more, visit them online at www.girlscoutshs.org. 1 Girl Scout Research Institute. 2012. Generation STEM: What Girls Say about Science, Technology, Engineering and Math. New York, NY: Girl Scouts of the USA. ~7~ SAMPLE FEATURE STORY A sample of an activity that may draw some media attention would be to throw a birthday party for Juliette Gordon Low, founder of Girl Scouts in the United States. Since her birthday is on Halloween maybe have the birthday party instead. Get a cake and have party favors that have a Girl Scout theme. This activity gives the girls and the community a chance to learn more about the founder of the organization. Another suggestion would be to host the birthday party at a nursing or assisted living home. Donate gifts to residents at the nursing home. Since both Halloween and the birthday are on the same day you could have a camp fire, following city regulations on such things, make s’mores instead of going trick or treating. Girl Scouts can also hold Halloween parties or Fall Festivals for children in need, such as children at a local shelter. SAMPLE MEDIA ALERT FOR IMMEDIATE RELEASE CONTACT: KIMBERLY CRAFTON AUGUST 22, 2014 GIRL SCOUTS HEART OF THE SOUTH GIRL SCOUTS “DO A GOOD TURN DAILY” ONE TO EAT, ONE TO TREAT – A PAY IT FORWARD INITIATIVE OF GIRL SCOUTS HEART OF THE SOUTH What & Why: Staff members of the Girl Scouts Heart of the South council will travel to various locations throughout the council jurisdiction and hand out free boxes of Girl Scout cookies to strangers. Each recipient will receive two boxes of cookies labeled with a special “Do a Good Turn Daily” sticker. The initiative encourages people to keep one as a treat for themselves and to pass the other along to brighten someone else’s day. Locations will be publicized throughout the day via social media using the hashtag #goodturn. The project aims to promote Girl Scouts’ efforts to “Do a Good Turn Daily” and encourages others to do the same. Who: Girl Scouts Heart of the South council staff members. When: Wednesday, September 3. Times throughout the day. Where: Various locations throughout the Memphis, TN, Jackson, TN, and Tupelo, MS Contact: Kimberly Crafton (901) 334-3461 or [email protected]. ~8~ SAMPLE CUTLINE A cutline is the basic information of what is happening in a photograph - the who, what, when, where, why and how of what is being shown in the photo. Identify people in the picture from left to right. Make sure their names are spelled correctly and they have the right title with their name. EXAMPLE: Girl Scout Gold Award recipient Anna Jones (right) pins her advisor, and mother, Carol Jones, on Saturday, April 26 at the Girl Scouts Heart of the South Annual Meeting in Tupelo, MS. PHOTOGRAPHY TIPS Photographers at newspapers sometimes are in search of feature photos. If you know of a neat photo idea contact your paper in advance and let them know what is going on. Be sure to give them all of the important information, such as when and where the photo is being taken. Give them a contact name and let them know you will help any way you can. Remember: Give them advance notice before the event. If you send a photograph to a newspaper here are a couple of guidelines to help you. 1. Make sure the photograph, whether it is color or black and white, is a good clear shot. If it is fuzzy the photograph may look worse after it goes through the printing process at the paper. 2. Try to have no more than six people in the photograph. When there are too many people in a photograph it makes it hard to identify everyone in the photograph. Most papers will request first and last names in order of appearance. 3. When sending in a photograph, be sure to include a cutline or caption. Keep it brief. Be sure somewhere on the sheet of information you put a contact name in case they have any additional questions about the photo. 4. If you are sending more than one photo make sure you have the correct cutline attached to the correct photo. One tip might be to put a number or a slug name on the back of the photo or as the file name then put it on the corresponding cutline. 5. Action photos draw more attention than grips and grins. Keep that in mind when taking a photo. We know there are times when these photographs are necessary but please try to keep them to a minimum. *Please also see “Publicity Release Policy and Guidelines” (p 19) ~9~ GIRL SCOUT LOGO GUIDELINES • The Girl Scout logo, or otherwise known as a service mark, is composed of two parts, the Profile (the • • • • • • • • • Trefoil with three faces) and the logotype (the words “Girl Scouts”). The Profile and/or solid Trefoil (solid image without the faces) may be used independently of the mark. However, the text may only be used with the Profile. No registration mark (®) is required Volunteers, troops, members are allowed to use the service mark, Trefoil and Profile to promote Girl Scouting on tee-shirts, websites, posters, flyers, etc. Click on the link (www.girlscoutshs.org/logoguidelines), or images (above right, below right & below), right click and select “Save Image As...” and save to your computer. The service mark, Trefoil or Profile cannot be used for any commercial purposes. If you wish to create something for-profit, please email Kristen Posey Russell, Director of Communications and Creative Services, “Profiles” [email protected] for a list of GSUSA Licensed Vendors. If speaking to a Girl Scout audience, then the service mark may be abbreviated to familiar initials “GS”. The service mark cannot be stretched, altered, redrawn or modified. The logotype must remain in the same proportion to the Trefoil. Use of the symbol without the logotype and the use of the service mark as a design element is not permitted. For print, the preferred color treatment for the Girl Scout service mark is Girl Scout green (PMS 355).The service mark can ONLY be printed in white, black or Girl Scout green. For the web, Girl Scout green, white or black is required. Please try to get as close as possible to the Pantone colors listed for print. The service mark may not be used as part of a design or be the subject of a wallpaper pattern. When using the service mark on a website, it may “Trefoil” not flash, blink, or change colors in any way; it may not be used as an icon or button, and it may not be animated. The service mark is always placed on the left third of the page with at one “g” of clearance space around it to make it stand out prominently. 2015-2016 tagline is “I Can’t Wait to... “ “Service mark” ~ 10 ~ T-SHIRT GUIDELINES FOR TROOPS OR SERVICE UNITS Girl Scouts of the USA identifies and works with licensed vendors who sign an extensive contract that address concerns such as product safety, consumer product guidelines (e.g., lead and toxin-free ink/paint), labor law compliance (e.g., materials sourced only from companies free of child labor), testing requirements and regulations, product liability insurance, quality and workmanship, and product and graphic guidelines (e.g., trademarked logo, images consistent with Girl Scout safety standards, etc.). Additionally, as with all trademarked logos, vendors who print items for resale or fee-based events must pay royalties to the organization – in this case, GSUSA. The bottom line is: If a troop wants to make a T-shirt, but won't be selling it, they can! The name "Girl Scouts", "GSUSA" and/or any service marks (like the Trefoil) can be used on merchandise, like tee shirts. "We just want troop tee-shirts for everyone to wear." Great! • T-shirt designs must be approved by council's • • When designing service unit/troop t-shirts or other products for your troop or an event for which no fee is being charged, the following guideline applies: • The item is not being sold to anyone for profit (including parents and/or volunteers). • Example: If the shirts cost $5.50 to produce each shirt, then you can collect $5.50 per shirt. You cannot charge $10 to make a profit, or raise money from these items. • The item will not be sold at an event where a participant fee is charged • Create your own branded design to be approved by the council marketing and communications department before printing • The item must include "Girl Scout Troop/Service Area XXXXX" or "Girl Scouts Heart of the South Troop/Service Area XXXXX" • If you are using the council service mark, the trefoil or the profile, these logos must remain in green, black or white ~ 11 ~ • • • • marketing and communication department prior to printing • Email your design to Kristen Posey Russell, Director of Communications and Creative Services for approval. [email protected] • Include information about how the shirt will be used, if you need any logos or service marks for your printer and printer contact information Download the Vendor Checklist, http:// girlscoutshs.org/assets/1467/gshs_checklist_for_non-licensed_vendors.pdf, and ask the vendor to sign and verify that it is in compliance with all that is listed. Fax back to Kristen Posey Russell at 901.797.2183 with a copy of your design In all cases, it is NOT acceptable to: • Create a design and send it or take it to a non-licensed vendor for printing without approval from the GSHS marketing and communications department • Allow a non-licensed vendor to create a design and print product without approval from the GSHS marketing and communications department What if I want to charge for the shirts, or the event? When designing service unit/troop t-shirts or other products (e.g., tote bags, bandanas, water bottles, etc.) for an event for which a fee is being charged, or a fee is charged for the item, a licensed vendor must be used. The following options are available: Design Your Own: select or create a t-shirt design from the GSUSA Girl Scout Studio Gallery at http://www.mygsds.com/. You will be allowed to order online from the website. Work with Licensed Vendor: create your own branded design to be approved by the council marketing and communications department for printing through a licensed vendor. SOCIAL MEDIA GUIDELINES The term ‘social media’ refers to tools that allow the sharing of information and creation of communities through online networks or people. It is a method to have two way conversations online. Some of the most common types of social media include social networking sites (Facebook), microblogging sites (Twitter), forums, blogs and content-sharing services (YouTube). Girl Scouts Heart of the South is continuously managing and developing a social media presence.. The goal of our social media presence is to recruit potential Girl Scouts, volunteers and donors, as well as to retain current membership. The use of social media enhances the visibility of our council as a united front—reaching out to the community and media regarding council activities, events and more. We continue to strengthen the mission of building girls of courage, confidence, and character, who make the world a better place. Social Media Etiquette Below are some general tips to remember when using social media. • Be honest and fair Be transparent about your role as a Girl Scouts Heart of the South volunteer when communicating about Girl Scout-related issues online. • Be friendly, helpful, considerate and caring Treat others as you want to be treated. Don’t use social media to attack or speak negatively of other volunteers, troop members, the council or staff. This reflects poorly on the entire Girl Scout organization. If you have a question, concern or opinion, contact the council directly by phone or personal email. • Be courageous and strong Careful monitoring of social media is important in maintaining a positive image of Girl Scouts Heart of the South. If you see posts, comments or behavior that concern you, please notify the GSHS Marketing & Communications department. Don’t be afraid to speak up or ask questions. • Be responsible for what you say and do Remember that what you post online will be around for a long time (think of it as your online carbon footprint), and nothing is really “private” anymore. Use discretion and if you have questions about whether or not you should post something, ask the GSHS Marketing & Communications department. • Respect yourself and others Respect other people’s privacy and your own personal boundaries by using discretion when choosing to accept or invite a fellow volunteer and/or parents as your Facebook “friend” on your personal Facebook page or who you follow on Twitter. (For the service unit or troop Facebook page, ~ 12 ~ • • • • • the privacy settings will give you the ability to give permission to only those who are involved with the service unit or troop.) Respect authority Girl Scouts Heart of the South reserves the right to block or delete any postings, administrators or group members or to restrict volunteer access to social media sites within council control. Also, if you are contacted by a member of the media through a social media site and asked to comment on an issue, please refer them to Jenny Jones, Senior Director of Marketing and Community Engagement at 662.350.6041. Use resources wisely Your time is a valuable resource and your social media activities should not interfere with your volunteer commitments. Make the world a better place and be a sister to every Girl Scout This is true regardless of how you are communicating. Be mindful of how you look and act by living the Girl Scout Promise and Law Your online presence can reflect positively or negatively on Girl Scouts Heart of the South. Be wary of your actions captured via images, posts or comments. It is always recommended to set your personal Facebook profile to “private” (only your Facebook friends can see it), especially if you have Girl Scouts Heart of the South listed as an organization that you volunteer for or represent. Please remember that your Facebook profile picture can always be viewed publicly, so use discretion when choosing how the world sees you. Deliver effective and deliberate communication to internal and external customers Respond to questions and concerns in a timely manner. Be a valuable resource for information. SPECIFIC GUIDELINES FOR USING SOCIAL MEDIA PLATFORMS This next section outlines guidelines to use when creating a Girl Scout account, whether it is for your service unit or troop. • Adult responsibility Before you begin developing a social media platform for your service unit and/or troop, you should designate one adult who will be responsible for monitoring the platform so members communicate effectively and follow the guidelines stated below. • Identifying members • If you wish to post Girl Scouts’ names, use first names only. Do not identify by name any Girl Scouts pictured in any photos you post online. • Only identify the schools, addresses, phone numbers or email addresses of adult Girl Scout members in a closed, private group. • Only list the address or location of any Girl Scout meeting or activity in a closed, private group. • Identify trip or event locations after they have occurred. • Content Remember that anything posted is a reflection of Girl Scouts Heart of the South and GSUSA, so please be cautious when selecting content. • Girl use Speak with the girls in your troop or service unit and make sure they understand the importance of preserving the Girl Scout image online. Encourage them to use good judgment and discretion when posting online. • Make sure you and the girls have taken the GSUSA’s Internet Safety Pledge. Girl Scouts 13 years and older may use social media after they have reviewed this document with their parents and signed the pledge form. You can also find more online safety information in the Girl Scout Junior Amaze Journey. ~ 13 ~ • Hyperlinks Consider hyperlinks with care. If you link to another from your website or social media platform, make sure that page’s content is consistent with Girl Scout values and does not contain inappropriate or controversial material. • Advertising and product sales Do not sell advertising on your site, either in text or graphic format. This includes banner ads, skyscraper ads, sponsored links, etc. The sale of advertising creates an implied relationship between Girl Scouts and the goods or services advertised, and are not permitted. • Infractions If you are contacted by Girl Scouts Heart of the South or GSUSA and asked to remove any content or links from your website or social media platform, please comply with that request. If you find a Girl Scout website or social media platform that is in violation of these guidelines, please contact Director of Communications and Creative Services, Kristen. [email protected]. Please describe the violation in detail and provide the web address. We expect all who participate in social media on behalf of Girl Scouts Heart of the South (or in relation to Girl Scouts Heart of the South) to understand and follow these guidelines. These guidelines will continue to evolve as social media evolves and new technologies and tools are added. WEBSITES & SOCIAL MEDIA PLATFORMS All service units in Girl Scouts Heart of the South are encouraged to share information with their volunteers via a service unit website or other social media platform. The purpose is to enhance the communication between service unit members and volunteers, which will enrich the experience for girl and adult members. Girl Scout troop leaders will also find these effective resources to enhance communications with parents. Once you have created a site, we encourage you to share it with Kristen Posey Russell, Director of Communications and Creative Services. The next section of these guidelines gives specific information on how to start Facebook and Twitter accounts. Other platforms such as Google or Scoutlander may also be used. Each service unit is encouraged to discuss which medium would be most effective for their own use. We are not endorsing a specific product, but giving information so Girl Scout members may use social media effectively. Facebook - Girl Scouts Heart of the South We are posting regular status updates, pictures, links and more on our Girl Scouts Heart of the South Facebook page. We also invite our fans to participate in discussions and share information. To “Like” us—Search for “Girl Scouts Heart of the South” in the Facebook search bar. When you find us, simply click the “Like” button. Best practices for Facebook: • Update your status regularly • Brighten your profile with photos and videos • Join groups and networks • Write on friends’ walls • “Like” pages, share links with friends and organize events Creating a Closed Facebook Group The first step is to create your own Facebook account, if you have not done so already. If you do not have a Facebook account, you can create one at www.facebook.com. It’s very simple and takes only a few minutes. To create a group, take the following steps: 1. At the “home” page on your Facebook account, on the left side column, there is a menu item called “Create a Group.” Click on that option. A box will appear on your screen for creating a group. 2. Choose your group name. This should be the name of your service unit (or your troop if you are creating a group page for your troop). For example: Tipton Service Unit 449. Please do not include “Girl Scouts Heart of the South” in your group name 3. You can now add other service unit members to the group who also have Facebook accounts. Please make sure to add only service unit members and Girl Scouts Heart of the South staff. 4. Pull down the menu labeled “privacy.” Your options will be Open, Closed or Secret. Select the “Closed” option. This ensures that only members of the group will see the information posted in the group page. 5. Click “create” and you’re finished. 6. If you choose to add a profile picture, the Girl Scout Trefoil is a graphic you can use. Things you can do with a closed Facebook group • Post messages • Post photos • Create an event on the calendar and get RSVP via a “yes,” “no” or “maybe” response • Post links to other sites • Post videos • Create documents on Facebook • Chat with group members In a closed group, any member can invite other members to join, as long as they are Facebook friends. Remember to protect everyone’s privacy by only inviting adult members of Girl Scouts. The creator of the closed group is the administrator by default. For that reason, we encourage our volunteers to create the closed group. It is a good practice to have more than one administrator, so that the responsibility of the account can be shared. You will need to invite council staff to be a member of the group so we can share important updates and information. ~ 14 ~ Twitter—Girl Scouts Heart of the South We are posting 140 character tweets from our Twitter account @GirlScoutsHS. Create a Twitter Account 1. To create a Twitter account visit: www.twitter. com and click on “Sign Up.” 2. Full Name—Use your real name. It will appear on your public profile. 3. Username—This is your “handle” on Twitter. (Ex: Ours is GirlScoutsHS.) It can be your name (ex: JaneSmith25), or something that is “you” (ex: CookieFan18). Use your service unit name and number or an abbreviation of the name, when creating a Twitter account for your service unit. When creating your username, be mindful that user names count as a part of the 140 character limit. 4. Password—You will need a password to sign in to your account. 5. Terms of service—Agree to these. You are agreeing to not spam other users. Click “create account.” The basics of Twitter are to: • Follow relevant accounts • Post tweets • Retweet posts you like and want to share Remember that people like the human touch and will appreciate posts with your thoughts and experiences more than you think. They also like it when you say ‘hi’ and respond to their comments. Best practices for Twitter: • Build relationships on Twitter • Listen for comments about Girl Scouts • Respond to comments and queries • Ask questions • Post links to things people would find interesting • Retweet messages you would like to share • Use a friendly, casual tone • Don’t spam people Once your account is created, you will see an account page where you can fill in more information about yourself. Please do this. Before finishing, be sure to click on the “Picture” tab and upload a photo of yourself. A head shot is the best idea. Use the Girl Scout Trefoil for a service unit. ~ 15 ~ GUIDELINES FOR GIRL SCOUT TROOP & SERVICE UNIT WEBSITES Nearly all Girl Scout members surf the web regularly and many Girl Scout Troops and Girl Scout Service Units are designing their own web pages. Websites and the information they contain may be viewed by anyone, anywhere! Ensuring the health and safety of girls is the cornerstone of the Girl Scout Movement; therefore Girl Scouts Heart of the South provides the following guidelines and information. ADULT RESPONSIBILITY WEBSITE CONTENT This person will need to contact the council to let them know of the website’s existence. Please email direct link to website to Kristen Posey-Russell, Director of Communications and Creative Services. [email protected] Make sure that the girls and adults in your Girl Scout Troop or Service Unit who may be contributing content to the site realize that this is a Girl Scout website, not a personal website, and that everything they contribute must be scrutinized carefully by the Designated Adult (see Adult Responsibility) before it is uploaded, both for appropriateness of content and for safety/security of Girl Scouts Heart of the South members. References to race, color, religion, age (except when referring to girl program grade levels), sex, national origin, sexual orientation, marital status, learning disability, physical or mental disability, ancestry, genetic information, and any other protected class status, as well as political and personal opinions, have no place on a Girl Scout web page. Before you begin developing a Girl Scout website, you must first designate one (1) adult who will be the primary volunteer responsible for managing the website. This person will be responsible for monitoring the website so that it meets the guidelines below. WEBSITE IDENTIFICATION All troop or service unit websites must identify themselves by including “Girl Scout Troop/Service Area XXXXX” or “Girl Scouts Heart of the South Troop/ Service Area XXXXX” to let a viewer easily identify the troop, service unit and council. IDENTIFYING MEMBERS ONLINE If you wish to post Girl Scouts’ names on the website, first names are recommended and you should not use a girl’s entire name. Never identify personal addresses of Girl Scouts, however you may list your recruitment events. If you must include contact information, create a generic email address (such as “GSTroop11223@yahoo. com”) to which communications may be sent that will effectively hide any individual identity within the Girl Scout Troop or Service Unit. Make sure you respond to emails in a timely fashion, usually within 24-48 hours. Never post photos without permission. A signed Girl Scout Membership Form includes permission for photos to be used for Girl Scout purposes, but we strongly suggest you collect Publicity Release Forms for each person pictured on your website for your own records. For more information on the GSHS Publicity Release Policy and Publicity Release forms, click here. (www.girlscoutshs.org/publicityreleasepolicy) Remember that anything you place on your website is a reflection of Girl Scouts Heart of the South and GSUSA, so be cautious in selecting content. Ask yourself, what information would be appropriate for a stranger to see on your site? GIRL USE Speak with the girls in your Girl Scout Troop or Service Unit and make sure that they understand the importance of preserving the Girl Scout image online. Don’t allow them to post content on any page, forum, blog or chat room on behalf of the Girl Scout Troop or Service Unit without examining the content first, and encourage them to use good judgment and discretion in choosing what they post on their own websites. Have Girl Scouts fill out the Internet Safety Pledge, available by clicking here, and discuss online safety with them. Make sure the Girl Scouts understand the potential dangers of using the Internet, and educate them about not sharing personal information, photos, contact information, etc. with strangers online. ~ 16 ~ COMMUNICATION WITH PARENTS/GUARDIANS WEBSITE GUIDELINE INFRACTIONS HYPERLINKS If you find that a Girl Scout website is in violation of any of the Girl Scout Website Guidelines, email Girl Scouts Heart of the South Director of Communications and Creative Services, Kristen.Posey-Russell@girlscoutshs. org. Please describe the violation in detail in the email and include the URL of the website in question. Invite parents/guardians to contact you if they have any concerns regarding the content of your website, and be understanding and flexible in dealing with any content that raises concerns. Consider hyperlinks with care. If you link to another webpage from your website, make sure that the webpage’s content is consistent with Girl Scout values and doesn’t contain inappropriate or controversial material. Remember, anything you link to will be associated with your website, even if you did not create the objectionable content. In some cases, websites require permission to link to them, so obtain any necessary permission according to the particular website’s guidelines before linking to the website. You may link to the Girl Scouts Heart of the South site (www.girlscoutshs.org) and Girl Scouts of the USA (www.girlscouts.org) from your Girl Scout Troop or Service Unit webpage if you choose. SOCIAL NETWORKING WEBSITES If your website is hosted by Facebook or another social networking site, exercise extreme caution in placing other users on your “friend list.” Just as with external website links, you must examine the profiles of other users before permitting the “friend” connection and make sure to avoid any questionable or controversial content on the other users’ sites. Do not add users to your “friend list” if you do not know them. Whenever possible, set your profile to private so that only those on your “friend list” may view it. ADVERTISING AND PRODUCT SALES Do not sell advertising on your site, either in text or graphic format. This includes banner ads, skyscraper ads, sponsored links, etc. The sale of advertising creates an implied relationship between Girl Scouts and the goods or services advertised and cannot be permitted. Girls and adults may post notices on websites alerting their communities about Girl Scout Cookie Sales or Fall MagNut Sales. However, orders may not be taken on-line. If Girl Scouts Heart of the South or GSUSA contacts you and requests that any content or links on your website be removed or altered in accordance with their guidelines, it is required that you comply with the request. BRANDING AND MESSAGING Make sure that you follow all Girl Scouts Heart of the South and GSUSA branding and messaging guidelines when creating the content of your website, and observe copyright restrictions and guidelines for use of the Girl Scout service mark and other materials. Click here for Girl Scouts Heart of the South Branding Guidelines. (www.girlscoutshs.org/brandguidelines) TRADEMARKS AND COPYRIGHTS A group website may not use copyrighted designs, text, graphics or trademarked symbols without specific permission from the copyright or trademark holder. The basic principle is: If it is not yours, don’t use it. This rule applies to copyrights and trademarks held by Girl Scouts Heart of the South and GSUSA, as well. • Trademarks owned by GSUSA include: • The Girl Scout Service Mark • The words Girl Scout Daisy, Girl Scout Brownie, Girl Scout Junior, Girl Scout Cadette, Girl Scout Senior, Girl Scout Ambassador, Girl Scouts, Girl Scouting, Girl Scout Cookies, Girl Scout Journeys, and the Girl Scout Leadership Experience All trademarks must be used in accordance with guidelines for their use. Click here to read the Girl Scouts Heart of the South Branding Guidelines, and click here to read the Guidelines for Use of the Girl Scout Service Mark. You may not use illustrations, photographs or other graphics taken from Leader Magazine, the Girl Scout Journey Books, or other Girl Scout handbooks/publications on your website without the express written permission of GSUSA. This includes official Girl Scout insignia such as images of Girl Scout Brownie Try-Its, Girl Scout Junior Badges, Girl Scout Interest Project (Continued on next page) ~ 17 ~ (Continued from previous page) Awards, the Girl Scout Gold Award, etc. All of these images are the copyrighted property of GSUSA and/or the artist. In order to obtain permission, you must contact GSUSA at [email protected]. You may not post Girl Scout songs, stories, poetry or articles on your website unless you have first determined that they are not copyrighted by another party or by GSUSA. If the materials are copyrighted, you can request permission for their use from the owner, author or publisher of the materials, but do not use the materials until the permission has been granted in writing. For songs, please note that copyrights cover both the words and the music, so neither can be used if the song is copyrighted and you do not have permission to use it. You may not post copyrighted videos on your website without written permission from the creator or owner of the videos. BRAND GUIDELINES What is a brand? A brand is more than just a logo or a tagline. It is the market’s impression of the organization and how customers experience the organization, regardless of what we tell them. A brand, according to the Non-Profit Times, is a reflection of everything associated with an organization: quality of its work, reputation, staff, leadership, culture, core values, programs, services and products. The Girl Scout Service Mark is simply the banner of our brand; branding is the responsibility of everyone in the organization, from the youngest Girl Scout Daisy to Girl Scouts Heart of the South’s Board Chair - YOU are the brand! Many people see Girl Scouts and think “cookies, camping, and crafts.” It is our responsibility as Girl Scouts to educate others about the key components of “cookies, camping, and crafts” (and the rest of our outstanding offerings) as the means by which girls develop leadership abilities, learn life and business skills, grow as individuals and make the world a better place! To communicate effectively and convey the correct perception of Girl Scouts, we must adhere to consistent messaging in all of our communications. For example, the word “troop” can mean a number of things (military troops, Boy Scouts, TV shows, etc.), but in Girl Scouts, it means something very specific. Therefore, when communicating with external audiences, we must make sure to use the words “Girl Scout” before the word “Troop” (i.e., Girl Scout Troop) to make the distinction clear. The same is true for other terms that help to define who we are. Using complete and consistent terms and grammar reinforces the Girl Scout brand and reminds the audience of who we are and what we do. Using the phrase “no copyright infringement is intended” (or similar wording) on your website DOES NOT mean that you can upload copyrighted or trademarked material without permission. All necessary permission must be obtained, or the material cannot be posted on your website. With that in mind, please adhere to the messaging guidelines and use the following phrases when communicating about Girl Scouts, both internally and externally: • • • • • • • • • • Girl Scouts Heart of the South (GSHS) Girl Scouts of the USA (GSUSA) Girl Scouts Girl Scouting Girl Scout Leadership Experience (GSLE) Girl Scout Journeys Girl Scout Cookie Program (NOT “cookie sale”) Girl Scout Service Unit (GSSU) Girl Scout Troop Girl Scout Leader • • • • • • • • • Girl Scout Daisy Girl Scout Brownie Girl Scout Junior Girl Scout Cadette Girl Scout Senior Girl Scout Ambassador Girl Scout Gold Award Girl Scout Silver Award Girl Scout Bronze Award And always remember, YOU ARE THE BRAND! ~ 18 ~ PUBLICITY RELEASE POLICY & GUIDELINES MEMBERS By signing the Girl Scouts Heart of the South Membership Form - either for yourself or on behalf of a minor in your custody - you have consented that the videotapes, photographs, motion picture film, and/or electronic images in which you and/or the minor appear; and/or audio recordings made of your voice(s); and/or transcripts/quotes of your spoken or written words; may be used by Girl Scouts of Heart of the South (GSHS), Girl Scouts of the USA, and the United Way-and their assigns or successors-in whatever way they desire. Furthermore, you have consented that such photographs, films, recordings, transcripts, and electronic images, and the plates, tapes, and/or software from which they are made, shall be the property of GSHS, and they shall have the right to sell, duplicate, reproduce, and make other uses of such photographs, films, recordings, electronic images, transcripts, plates, tapes, and software as they may desire free and clear of any claim whatever on your part. If you checked the "I wish to opt out at this time" portion of the Media Permission section, please inform volunteers, staff or council representatives that you do not wish to be photographed or recorded. NON-MEMBERS If you wish to use photographs for publicity purposes (including your Girl Scout Troop or Service Unit website), you must obtain a Publicity Release Form for each non-member pictured in the photographs you plan to use. Publicity Release Forms for adults can be downloaded, http://girlscoutshs.org/assets/1467/2014_publicity_release_for_adults.pdf Publicity Release Forms for minors can be downloaded, http://girlscoutshs.org/assets/1467/2011_publicity_release_for_minors.pdf Please keep the signed forms in your possession, and do not post or share any images until AFTER you have obtained all of the necessary releases for all of the non-members in the images. Thank you for your help in maintaining the proud Girl Scout reputation! Have questions or design ideas (t-shirts, flyers, websites, etc.)? Contact Girl Scouts Heart of the South Director of Communications and Creative Services, Kristen Posey Russell at [email protected] ~ 19 ~ GIRL SCOUTS HEART OF THE SOUTH PUBLIC RELATIONS ACTIVITIES The public impression of Girl Scouting is affected by the activities of everyone involved with Girl Scouting. All Girl Scouts, from the youngest Daisy to the oldest Girl Scout adult represent the Girl Scout movement, not just themselves. Girl Scouting would not be possible without our wonderful volunteers. Local volunteers who live and work in the communities they serve are the best connection to local newspapers and media. In order to spread the word about Girl Scouting, Girl Scouts Heart of the South needs volunteers to help garner coverage and visibility for the wonderful activities and events that Girl Scouts participate in. Service Units are encouraged to take advantage of this great opportunity to promote Girl Scouting and be recognized for their efforts in the process. Successful Service Units will be recongized by the council each year for their public relations and visibility efforts! Please see the Public Relations Activity Suggestions listed below for ideas on how to mount successful public relations campaigns and then report those efforts back to the council. Public Relations Activity Suggestions 1. Have at least 3 pictures or stories published in your local newspaper of Girl Scouts in your Troop or Service Unit participating in an activity. (These pictures or stories must be in addition to and/or separate from any coverage submitted by the council.) All areas should submit their information to the Marketing and Communications Department for submissions into local newspapers and television stations. However, you may make submission to local newspapers on your own. 2. Host one event for Girl Scout Week, Be Your Best Day, Girl Scout Sunday, Thinking Day or Juliette Gordon Lowe’s Birthday. Be sure to set up the event in your Service Unit or Troop at least 3 months in advance. You should seek media coverage at least two to three weeks prior to the event. 3. Create a Girl Scout display and place it in a prominent place, like a library, school, church or community center. It must stay up and have visibility for at least one week. 4. Submit at least 5 pictures or stories throughout the year for consideration in Council publications including facebook, GS Weekly Update, etc. You will receive credit towards the reward regardless if it’s printed or not. They should be action photos (photos where the girls are actually involved in something, not just posing). 5. Submit an action picture to your local paper and Girl Scouts Heart of the South as girls participate in booth sales during the cookie sale. On the information sheet explain what the girls plan to do with their earned profit. 6. Make a banner or poster to put in a prominent place honoring a special Girl Scout event(s), such as those mentioned above in item #2. 7. Obtain publicity through newspaper, radio, school or other form of media for a service project. A service project is a good deed for the community or other worthy causes such as another organization, helping your town out with something they need, landscaping a school, etc. If the service project is for another organization, partnership, and they print the information in their newsletter, church bulletin, etc. Send a copy with information sheet and photos for proof of project. Girl Scouts are not allowed to raise money for other organizations. Service Projects cannot be fundraisers 8. Update Girl Scout resource books, brochures and Girl Scout information in your local library, Chamber of Commerce, City Hall, or church. Place current handbooks along with other Girl Scout information there. It’s your responsibility to continue checking back with the business/organization or church to see if they need ~ 20 ~ more information throughout the year. Materials such as brochures may be picked up at your closest Girl Scout Service Center. 9. Participate in a community activity in uniform or Girl Scout T-shirt such as festivals and community events, church socials, and other organizational events. 10. Host an event with the intent of recruiting new girls and adults. This can be at the Troop or Service Unit level. Example, have a recruiting booth at a local fair or school. Obtain media coverage and stress the need for adult volunteers. Also, let your Membership Manager know your plans. 11. Find 5 different locations in your area to place Girl Scout general information (10 to 20 per location). Your local Chamber of Commerce can help find these locations. Brochures are available through your closest Girl Scout Service Center. Examples: churches, doctors’ offices, realtors’ offices or local restaurants. List the location on the reporting form. 12. Promote Girl Scout events such as Girl Scout Week, Thinking Day, etc. on community bulletin boards. Take a picture of the bulletin board and include with information sheet. Special flyers displayed in these areas also count, include flyers in displays. Most local Wal-Mart Stores have bulletin boards. 13. Participate in a flag ceremony for another organization such as P.T.A.’s, Civitans, a local sporting event, city or council meeting etc. as Girl Scouts in uniform or T-shirt and submit a picture. 14. Serve as hosts at an event for another organization and submit a picture of the girls at the event. Your P.R. representative can call local organizations early in the year and let them know that they are interesting in serving at an event. P.T.A. Meetings and United Way luncheons are excellent opportunities. You may offer to help serve snacks, help with setup, help seat people, etc. 15. Obtain a feature story in your local newspaper about girl and adult recipients of awards, honors or participants in Council-sponsored trips. Some examples are Silver and Gold Awards, Outstanding Leader, etc. 16. Submit copies of any publication your GS Troop or Service Unit received publicity or mention in such as church newsletters, bulletins, etc. 17. Gather and donate food or other items to the needy during Thanksgiving or Christmas and make photos. 18. Participate in a community service project in uniform or T-shirts and submit pictures of the event. Get pictures of the girls with the people they are helping (action shots). Example: help plant a flower garden at a senior citizens home, etc. 19. Submit a picture of adults in your Troop or Service Unit attending a Council-wide training or of Troops participating in a Council-wide event. 20. Assist Girl Scout Service Center during a special P.R. campaign or large council events and festivals. Information on such special campaigns will be sent as events occur. Distribute posters, flyers or other information to area businesses to display in windows promoting Girl Scouting (your girls can help make these). Distribute to youth organizations, dance studios, schools, etc. 21. Other-please explain activity and specify why you should get credit for the activity. Be sure to let us know! Keep notes and copies of the publicity you receive each year! Fill out the Reporting Form (found on page 23) by March 30th and mail or email it to Jenny Jones at: [email protected] or Girl Scouts Heart of the South, Attn: Jenny Jones, PO Box 1087, Tupelo, MS 38802 ~ 21 ~ ~ 22 ~ PUBLIC RELATIONS ACTIVITY REPORTING FORM Please fill out the form each year and submit by March 30th. Service UnitGirl Scout Troop # P.R. Activity # (s) (If applicable, these numbers would corresond to the numbers on the list of suggested P.R. Activities.) Contact Person Daytime Phone # Email Describe the Service Unit’s P.R. Activities from this year: ( please print or type) (Attach additional if needed.) ~ 23sheet, ~