News Wave July 2013.indd - Oshkosh Chamber of Commerce
Transcription
News Wave July 2013.indd - Oshkosh Chamber of Commerce
July/August 2013 Vol. 13 Issue 3 US 41 – Connecting Wisconsin & Beyond NewsWave www.oshkoshchamber.com 1 INDIVIDUAL HEALTH INSURANCE. WHAT’S THAT? AT NETWORK HEALTH, WE SPEAK YOUR LANGUAGE. If you’re buying health insurance for yourself or your family, shouldn’t you understand what you’re getting? Meet Network Health, a different kind of health plan. We understand it requires more than just words and language, but also a commitment to customer service to break through industry clutter and confusion. Let us help you today. Networkhealth.com/EndTheJargon 855-275-1400 HMO plans underwritten by Network Health Plan. POS plans underwritten by Network Health Insurance Corporation, or Network Health Insurance Corporation and Network Health Plan. Self-funded HMO and POS plans administered by Network Health Plan. News Wave News Wave July/August 2013 Volume 14, Issue 4 President/CEO John Casper Editor Jackie Kempf [email protected] Layout Megan Kok [email protected] Cover Photography Phil Weston, Weston Imaging Advertising Jackie Kempf Feature Stories 6 Connecting Wisconsin 10 World's Greatest Aviation Celebration 21 Ask the Expert: Five Fundamentals of a Business Plan Upcoming Events Find NewsWave online at www.oshkoshchamber.com/news. NewsWave (USPS 020-309) is published bimonthly at a subscription of $25 by the Oshkosh Chamber of Commerce, 120 Jackson Street Oshkosh, WI 54901 www.oshkoshchamber.com Periodical postage paid at Oshkosh, WI. 6 14 Calendar of events 22 Around the Town 10 Department 5 Chairman's message 12 Oshkosh Chamber Clips and Ribbon Cuttings 16 Business Briefs 23 Member Spotlight Postmaster Send address changes to the Oshkosh Chamber of Commerce/120 Jackson Street Oshkosh, WI 54901/Phone (920) 303-2266 Fax (920) 303-2263/www.oshkoshchamber.com/E-mail address: [email protected] Follow us: The Oshkosh Chamber of Commerce is a 5-star accredited chamber and proud member of the New North working to serve business and the community. Please pass along or recycle this magazine 4 NewsWave July 2013 March 2013 Chairman's Message The Time for Change, Growth and Improvement is Now Welcome to the July edition of the Oshkosh Chamber of Commerce NewsWave magazine! This edition reminds us that the time for change, growth and improvement is now! And this is happening locally, at the state level, nationally, and right at the heart of the Oshkosh Chamber of Commerce. There are many good things happening in Oshkosh that we should take note of: the progression of the US 41 Project, the landscape and development enhancements on the University of Wisconsin – Oshkosh campus, and the 28th year of Waterfest just to name a few. I extend a friendly “Welcome Back” to all the aviation enthusiasts as they visit Oshkosh this month for EAA AirVenture Oshkosh 2013. It’s amazing that in September 1953 at the first gathering there were less than 150 people, and now the event holds the title of "The World's Greatest Aviation Celebration." This is truly something to celebrate. Nationally and State-wide, we will continue to monitor progress on the State’s budget, as well as Health Care Reform that is scheduled to be rolled out January 1, 2014. As Health Care Reform progresses, we will continue to provide our members with programs, workshops and seminars to keep you informed. Inside the Chamber, the staff continues to make progress in new membership and member retention, including pursuing its strategic plan of ‘Developing a clear, unbiased and easily understood illustration of the value that the Chamber delivers to its current, and new, members.’ While this plan is not something that can be achieved overnight, I am pleased to say that we have implemented new procedures such as call campaigns, direct mail pieces, updated documentation, membersuggested Seminars/Workshops, and much more to assure our members are getting the most out of their relationship with us. The Oshkosh Chamber of Commerce ranked in the Top 100 Most Social Media Friendly Chambers of Commerce in the U.S. by OnlineMBApage.com, and ranked #1 in Wisconsin by the staff at OnlineMBApage.com. For the Chamber to be recognized in Wisconsin for social media demonstrates our mission of being about our members As an addition to the strategic plan above, we are pleased to be rolling out a new partnership with Benefit Advantage, Inc. The association with Benefit Advantage will offer our members 4 options to compliment an existing plan: Premium Only Plan (POP), Flexible Spending Account Administration (FSA), Health Reimbursement Arrangement Administration (HRA), and COBRA Continuation. Thank you to all our 1,087 members, the community, local officials and everyone else that makes this city run; I am proud to be a business executive in Oshkosh, and I hope that we will continue to bring in more and more business opportunities. Vicki Updike 2012-13 Oshkosh Chamber Chairman of the Board and President of Miles Kimball Company NewsWave www.oshkoshchamber.com 5 Construction & Collaboration Pave the Way for Oshkosh By: Jackie Kempf In 1926, US 41 broke ground to provide a transportation corridor for the movement of goods and services within the state, and other market areas outside the state of Wisconsin. Fast forward and it is now estimated that US 41 sees as many as 150,000 vehicles and 80 million truck tons of freights moving along this route on a daily basis. With the steady, and heavy, increase in traffic flow on US 41, there was a need to create a more attractive, high-quality highway connecting Green Bay, the Fox Valley and northern Wisconsin, as well as major urban centers in Madison, Milwaukee and beyond. In 2000, the Department of Transportation quietly began investing in the state’s transportation system with the start of the $550 million/second largest highway project in Wisconsin state history; named the US 41 Project. 17 miles in Winnebago County were going to welcome new interchanges, additional lanes, road lighting, and a recreational trail. And possibly a rename/new designation. 6 NewsWave July 2013 March 2013 Interstate 41 As the DOT was moving through the environmental & design phases of this project, the legislation to designate US 41 a federal interstate was added to the 2005 federal highway bill by Congressman Tom Petri. The 2005 SAFETEA LU transportation law designated the corridor from Milwaukee to Green Bay a “future interstate.” Designating the highway as an Interstate is expected to increase the safety of the road, create a corridor identity, and bring broader benefits to the state of Wisconsin. Additionally, it should boost economic prospects in Northeast Wisconsin and help attract new industry to the region. The proposed I-41 would make the roads safer to travel in that everything on an interstate system is intended to protect its travelers including: guide rails on hazardous stretches, berms or concrete dividers in the median, landscaping that screens oncoming lights, markings, breakaway signs and lampposts. “The designation of US 41 to I-41 would make traveling easier and safer for the highway users: drivers, passengers, and pedestrians,” said Congressman Tom Petri. “I-41 would be brought to interstate standards including the lengthening of on- and off-ramps to prepare for future metering which results in satisfying the highest criteria of any roads in the U.S.” The 2005 SAFETEA LU transportation law has a roadblock; however, specifically allowing trucks currently operating on US 41 in Wisconsin to continue to use 41 once it has been converted to an Interstate. Because US 41 between Milwaukee and Green Bay is a crucial corridor in Wisconsin for economic activity, without this grandfather provision, trucks weighing over 80,000 pounds that are currently driving on the US 41 will be forced to use alternative streets. Increased truck usage on populated city streets, and on narrow and winding rural roads, produces a greater safety concern than allowing the traffic on the Interstate system. Petri states that “Working on the interstate designation has been part of the overall US 41 project, and we anticipate that in the coming weeks with the amendment we are proposing to grandfather in ‘currently operating trucks’ that we will see an Interstate 41 in the future.” closure information. “The level of communication coming from the DOT on this project has been extraordinary. The WisDOT created brochures that laid out a construction timeline, along with maps to help visualize and plan for the traffic interruptions,” said Connie Drexler, President of the Oshkosh West Side Association. The West Side Association worked with the WisDOT and the City of Oshkosh to develop a directional sign project to help people find their way during the most intense part of the project—the Hwy 21 overpass reconstruction. Aesthetic and functional designs reflecting the community’s culture and history were also an integral part of the US 41 Project in Winnebago County. WisDOT communicated with local officials to obtain insight into the historic, and celebrated, cultural aspects of the area, and the subsequent designs were posted on the US 41 Project Web site for public commentary. Sen. Tammy Baldwin and Sen. Ron Johnson are both expected to do the same in Senate. US 41 Project Development As the US 41 development continued past the 2005 Interstate proposal, 2006 – 2007 welcomed roundabouts into scope of the project. Roundabouts, quickly becoming the future in many towns, were added from numerous city council meetings. In 2009, the project began physical construction on local roads such as Witzel, Cty K, the Snell Road overpass, and a roundabout on Highway 45. This step was critical in the US 41 Project for providing Oshkosh residents with a way to get over the highway. US 41 Project Features: • 9th Avenue: Reconstructed to provide bicycle and pedestrian accommodations; lengthened entrance and exit ramps. Additional improvements were done to: o Fernau Avenue o Snell Road o Stillman Drive Winnebago County Construction Project Manager Tom Buchholz saw the entire process from the initial Environmental Phase, to the Design, through the Construction, to the roads we see today. • US 45: June 26, 2012, marked the completion of the $31 million project that provides free-flow northbound and southbound movements, as well as a new bridge over US 41 to connect West Snell Road east of US 41. “From a project standpoint, the construction has been better than expected,” said Buchholz. “The contractors did a wonderful job; completing projects even faster than anticipated.” • Breezewood Lane Bridge: Reconstructed to include bicycle and pedestrian accommodations; Bell Street bridge over railroad tracks was also reconstructed. Communication Proves Beneficial Two-way communication to communities and businesses along the corridor was key to the success of the largest highway construction project in Northeast Wisconsin. Tactics to assure that the public was well informed included the creation of a US 41/WIS Project Communication Manager, artist’s renditions, a scale model, community gatherings, interactive maps, and weekly e-mails announcing • WIS 21: On October 29, 2012, the $54 million US 41/WIS 21 interchange opened. It was designed so that WIS 21 passes over US 41 and includes bicycle and pedestrian accommodations. NewsWave www.oshkoshchamber.com 7 The aesthetic design options for local bridges crossing US 41 and mainline bridges crossing local roadways incorporate architectural concrete detailing, special fencing, stained concrete and landscape development in roundabouts. Lake Butte des Morts Causeway Originally opened in 1955, the Lake Butte des Morts Causeway is being upgraded to accommodate increasing traffic volumes on US 41 with an eight-lane crossing created by widening the existing structure to the west. As the Lake Butte des Morts Causeway opens and improves traffic flow between WIS 21 and US 45 interchanges, one of the highly-anticipated benefits is the bicycle/pedestrian recreational trail that connects to the Wiouwash Trail on the north end. This trail provides the community with access to fishing on Lake Butte des Morts and interpretive displays featuring culture and history of the state’s diverse Native American tribes. The WisDOT received input from the eleven federally recognized Native American tribes of Wisconsin, and the resulting kiosks will reflect each tribe’s story. Unique designs on each bridge (span) of the causeway will celebrate earth, fire and water—valued elements of each tribe’s culture. Piers supporting the causeway will depict the native rice beds, the spring of life and the fisheries of Lake Butte des Morts. “The opening of the causeway will be much safer and more convenient for residents and visitors to reach all of the businesses along the Hwy 41 corridor, plus the new infrastructure opens up great opportunities for economic growth,” says Drexler. “Oshkosh is poised for great things. I can’t wait to see what the next couple of years bring.” Job/Economic Growth Four segments of the US 41 Project received funding through the American Recovery and Reinvestment Act. This funding provided the opportunity to advance work on these segments, revitalize the area and create job opportunities in Northeast Wisconsin. It is estimated that: • Roughly 860,000 jobs exist along the highway • 23% of the state’s manufacturing facilities are along this corridor • 23% of the state’s retail and wholesale businesses are located on the 41 future interstate • The areas connected by US 41 represent: o 56% of the state’s population o 57% of the state’s manufacturing facilities o 52% of Wisconsin’s retail and wholesale businesses • Counties that US 41 runs through also account for $3.3 billion in tourism expenditures each year In the Future The overall goal of the US 41 Project was to improve the quality of life for the people who live, work or travel on or near this important highway. With the new efficient regional and state transportation corridor that offers less danger to its commuters and minimal environmental impacts, it is safe to say that this is a goal that has been achieved. Interesting Facts from the quantities of materials used in this project 793 tons of asphalt was used in the entire 41 Project = 4,182 Blue Whales 9,200,00 cu. yds. of excavation was used = enough to build 2.8 Great Pyramids of Egypt 1,973,000 sq. ft. of bridge structures = enough to cover Lambeau Field 34 times The project used 3,243,300 sq. yds. of concrete pavement = enough to pave over 123 Manhattan city blocks The project employed approximately 5400 workers and 210 companies on US 41 Brown and Winnebago. 8 NewsWave July 2013 March 2013 LAKE BUTTE DES MORTS CAUSEWAY PATH US 41 | Winnebago County, Wisconsin 2013-05-28 NewsWave www.oshkoshchamber.com 9 The 61st Annual World's Greatest Aviation Celebration July 29 – August 4 As an Oshkosh community member, what does the return of the “The World’s Greatest Aviation Celebration” mean for you? Entertainment •Presented by Ford Motor Company, legendary band Chicago will take the stage on Opening Night; Monday, July 29. This concert is free to all AirVenture attendees that day and will be held on Phillips 66 Plaza following the afternoon air show. In March 2013, Chicago's multiplatinum two-disc bestseller, The Very Best of Chicago, charted at No. 1 on the Billboard Catalog and Digital Catalog charts, making them the first American rock band to chart Top 40 albums in six decades. •On Friday, August 2nd, at the Fly-In Theater, attend a special preview screening of Disney's Planes, the animated comedy adventure from above the world of the popular 2006 film Cars. Disney's Planes features a talented roster of voice talent, including Dane Cook, Brad Garrett, Teri Hatcher, Julia Louis-Dreyfus, Stacy Keach, and more. •Gary Sinise and the Lt. Dan Band will perform at the grand finale of a daylong salute to veterans on Friday, August 2. Performing for the fourth time at EAA AirVenture since 2008, the popular band will be hosted at by the Disabled American Veterans and the EAA Warbirds of America at the Phillips 66 Plaza stage. •After a one-year hiatus, the EAA AirVenture Concert Band will reconvene and perform at the convention this year. More than 300 people from 32 states and three other countries have participated. Experience levels range from retired musicians to junior high school students, former military band members, and others. It's the first (and only) band known to be composed of attendees at an aviation event. Salute to Women: •Women Soar You Soar will be held August 1-4; 100 young women can discover aviation-based careers available to them, and plug into a women-mentor network. •Women aviators and enthusiasts can attend the WomenVenture held on Friday, August 2; this event also includes the new WomenVenture Power Lunch. Featured speakers include Amanda Wright Lane, great-grandniece of Orville and Wilbur Wright and a trustee for the Wright Family Fund of the Dayton Foundation; Sherry Carbary, vice president of Boeing Flight Service; and Z. Nagin Cox, a member of NASA's Mission Operations Flight Team and Mars Science Laboratory. 10 NewsWave July 20132013 March •Patty Wagstaff, the three-time National Aerobatic Champion and National Aviation Hall of Fame member, is returning to the EAA fly-in convention's air shows in 2013 flying new aircraft and performances. Wagstaff will fly several days in the afternoon air shows, presented by Rockwell Collins. Aviation Excitement: •The first public flights of the Yves “Jetman” Rossey; presented by Breitlingeritling, the Swiss native uses technology and his own body to become a jetwing capable of extended-period flights. •The appearance of the World War II-era B-29 “SuperStratofortress” and the B-24 “Liberator” bombers from the Commemorative Air Force. •The “Tora, Tora, Tora” aerial re-enactment of the events of December 7, 1941. These dynamic and poignant warbird air show performances will be part of the EAA AirVenture Oshkosh afternoon shows on August 2-3, including during the annual Salute to Veterans Day on Friday, August 2. •First time Oshkosh appearance of World War II airplanes from the Texas Flying Legends collection. •The EAA AirVenture Oshkosh Night Air Show, one of the most popular additions to The World's Greatest Aviation Celebration lineup over the past quarter-century, will be even bigger in 2013 with the addition of a second night show scheduled for Wednesday, July 31. Additional AirVenture Notes: •Country music legend Aaron Tippin is joining the Little Toot airplane family as he and Tommy Meyer, son of Little Toot designer George Meyer, partner to bring back the airplane to its proper place in aviation history. The first fly-in to see Little Toot was the 1957 EAA fly-in convention in Milwaukee, Wisconsin, where it earned the Mechanix Illustrated Outstanding Achievement in a Homebuilt Aircraft Award. EAA Sport Aviation magazine labeled the airplane "the Cadillac of biplanes." at the time. •The Innovations Pavilion offers Aerospace innovators and entrepreneurs a location to display designs and inventions to showcases new ideas, technologies, and products that advance aviation. Make sure to visit www.airventure.org for the latest news, and to learn more about daily events, including schedules, and advance purchase of admission, camping, aircraft flights, and more. Oshkosh Chamber Ranks #1 in Social Media The Oshkosh Chamber of Commerce ranked in the Top 100, and 1 in Wisconsin, of the Most Social Media Friendly Chambers of Commerce in the U.S. by OnlineMBApage.com. Meet Your Ambassador To determine this ranking, the staff at OnlineMBApage.com searched the most popular social media sites and recorded the number of followers, likes, etc. for approximately 550 chambers of commerce, out of the 7,000 U.S. chambers, that met the minimum requirements for consideration. Points were then awarded to each chamber based on Facebook, Twitter, LinkedIn, and YouTube, with additional points for Flickr, Google Plus, and Pinterest. “The Oshkosh Chamber of Commerce’s national ranking of #76, and the only Chamber to be recognized in Wisconsin for social media, demonstrates our mission of being about our members,” Oshkosh Chamber of Commerce President John Casper said. “We are thrilled to be acknowledged by OnlineMBApage.com for the innovative work we are providing in the social media space and the value it is bringing to our customers.” Oshkosh marketing agency Candeo Creative partnered with the Oshkosh Chamber of Commerce in 2012 to launch their social media marketing strategy. “At Candeo Creative, we worked with the Oshkosh Chamber to develop a formula that combined social community management and content marketing,” Candeo Creative President Zack Pawlosky said. “This partnership gave us the opportunity to create a content plan to build and manage the Chamber’s social media platforms, and provide creative execution.” Nick k Behnke h k Schaefer Behnke Group LLC, has been a Chamber Ambassador for about one year. Why did you choose to become an Ambassador? I chose to become an ambassador to meet new people, who turned out to be great, as well as to know what is going on in Oshkosh. What do you enjoy about being an Ambassador? Submit Business Information for AirVenture booth The Oshkosh Chamber of Commerce, along with the Oshkosh Convention & Visitors Bureau, will coordinate an information booth for visitors of AirVenture 2013. The Oshkosh visitor’s booth will include information about restaurants, shopping, entertainment, cultural activities and more. Chamber members are invited to submit 50 copies of a flyer or brochure for distribution at the booth. The information is due at the Chamber building, 120 Jackson St., by July 10th. For more information, contact Jackie Kempf at (920) 303-2265, ext. 20, or [email protected]. The best part about being an ambassador is the fellow ambassadors. These are really great people who care about Oshkosh. You become really informed about all that is going on in Oshkosh. What are the benefits? The benefits are information, new friends, new clients, and the ability to get out and see all the new “stuff ” going on in town such as new businesses, relocations, events, and new people to our area. I highly recommend becoming an ambassador to anyone who wants to know the city and her people better! NewsWave www.oshkoshchamber.com 11 Chamber Clips Promote through the Chamber! tions for either Small Business of the Year and Woman of Achievement awards! Have a press release you’d like to share with your peers? Then you’re in luck because the Oshkosh Chamber is posting press releases to its LinkedIn page, on the Discussion Board, free of charge for members. Approved press releases will be posted to the site within 24 hours of submission. Press releases pertaining to promotions, awards and new hires will also be posted to the LinkedIn page, as well as published in either NewsWave or Member Matters. Please send press releases/event notes to Jackie Kempf at [email protected]. Don’t forget to follow the Oshkosh Chamber of Commerce on LinkedIn to get the latest news! Chamber members are encouraged to submit nominations for these awards by Friday, September 20th. Nomination forms for both awards are available online: For more information on the annual meeting, to make a nomination, or to become a sponsor of this networking event, please contact Jackie Kempf at [email protected] or 920-303-2265 ext. 20. Advertising with the Chamber The Chamber is in the process of putting together its annual Membership Directory and Profiles magazine. Celebrate your business! Advertising spaces are available for both publications, and discounts apply to members who choose to submit ads in both publications. Is your business celebrating a milestone anniversary in 2013? Why not share that news with other Oshkosh Chamber members? Contact Jackie Kempf at [email protected] (920) 303-2265 ext. 20 to learn how we can work together on celebrating your business success! Profiles is distributed once a year and features member profiles in the areas of destinations, economic development, education, and health care. Profiles is circulated to business owners for visitors, hotel rooms across Oshkosh, new resident Welcome packets, and EAA guests Volunteers for Operation Thank You The Membership Directory is published annually, and is distributed to all Oshkosh Chamber members, prospective residents and businesses. The publication offers community profiles and a full directory of all Oshkosh Chamber members. Operation Thank You is an annual event when Chamber volunteers visit each of the Chamber’s members in the Oshkosh area to thank them for their continued support throughout the year. Volunteers are needed to help support the 2013 Operation Thank You on Thursday, October 10th. Volunteers for this one-day event will start their day off with a complimentary continental breakfast at 7:30 a.m. at the Oshkosh Chamber (120 Jackson Street), network & create valuable contacts during the day while making Membership Directory deliveries, and finish the day attending the Business After Hours at Legends Sports Bar & Grill, as a guest of the Oshkosh Chamber. To volunteer or for more information, contact Megan Kok at [email protected] or 920-303-2265 ext. 16. Save the Date! The 106th Oshkosh Chamber Annual Meeting has been set for Monday, October 28th, 2013. Keep an eye out for more details on this event. Visit www.oshkoschamber.com today to submit your nomina- 12 NewsWave July 2013 March 2013 For more information on advertising with the Chamber in either of these publications, as well as other Chamber avenues, please contact Jackie Kempf at [email protected] or 920-303-2265 ext. 20. Ribbon Cuttings Convention & Visitors Bureau 100 N. Main Street Insight Eyecare 251 N. Sawyer Street Photo by Megan Kok Photo by Megan Kok Butte des Morts Causeway Hwy 41 Photo by Megan Kok Best Western Premier Waterfront Hotel 1 N. Main Street NewsWave www.oshkoshchamber.com 13 Calendar of Events July August Sales Club 7:30 a.m. July 9 Oshkosh Chamber building Business After Hours 5:00 p.m. to 7:00 p.m. August 6 Dublin's Irish Pub Social Hub: Instagram 7:30 a.m. July 11 Oshkosh Chamber building Social Hub: Running Contests in Social Media 7:30 a.m. August 8 Oshkosh Chamber building A.M. Oshkosh 7:45 a.m. to 9:00 a.m. July 16 Oshkosh Area United Way, Inc. Business After Hours 5:00 p.m. to 7:00 p.m. July 18 Leach Amiptheater/Waterfest Sponsored by Oshkosh Area Community Foundation 14 NewsWave July 2013 March 2013 Bank First National/Oshkosh Chamber Golf Outing 11:30 a.m. August 12 Lake Breeze Golf Club Winneconne A.M. Oshkosh 7:45 a.m. to 9:00 a.m. August 14 Benesch Social Hub participants Business After Hours participants A.M. Oshkosh Credit Card, ATM and POS Processing Services SMART BUSINESS SOLUTIONS Remember when honesty, integrity and service were everything? We never forgot. We strive to provide the highest quality, lowest cost solution while maintaining that personal touch unrivaled by larger companies. Check Scanner Terminal with Printer Coming Up Next Month Retail and Hospitality POS We build bonds, not numbers. Visit our Showroom at: 60DLQ6W2VKNRVK:, 326$706ZZZ&RUQHUVWRQH36FRP Tuesday, July 16 7:45-9:00 a.m. Oshkosh Area United Way 36 Broad Street, Ste. 100 Sponsored by: SAM4s and Casio Cash Registers Wednesday, August 14 7:45-9:00 a.m. Benesch 4614 Red Fox Road Valuable resources for your business and personal banking needs. Register for A.M. Oshkosh Phone (920) 303-2266 At B Bank ankk First, Firstt our tteam Fi eam iiss ffocused ocused d on u understanding nde d rsttandi ding your financial financiiall fi needs and creating customized solutions that work best for you. We work hard to meet and exceed the needs of our customers. Come discover how banking is better at Bank First! 101 City Center, Oshkosh 920-237-5126 BELLEVUE | ASHWAUBENON | MANITOWOC TWO RIVERS | MISHICOT | FRANCIS CREEK ST. NAZIANZ | KIEL | PLYMOUTH | SHEBOYGAN Online www.oshkoshchamber.com/ event-calendar/ The cost is $2 per event for Oshkosh Chamber members. Member FDIC NewsWave www.oshkoshchamber.com 15 Business Briefs Borsche Roofing Professionals, Inc. has been honored by the Associated Builders and Contractors with their highest Platinum Safety Award for 2012. Borsche, an industrial, commercial and institutional roofing contractor since 1945, received the ‘Platinum’ award of achievement for zero recordable accidents in 2012. The latest in a series of awards, the company services Wisconsin and the UP of Michigan. CN (Canadian National) is accelerating work on the US$33-million upgrading of its Whitehall Subdivision in Wisconsin to increase car-loading capacity and train velocity for the growing frac sand supply chains of Badger Mining Corporation, Preferred Sands of Wisconsin LLC, Atlas Resin Proppants LLC, and Taylor Frac LLC. First Weber Group would like to congratulate the following agents for being Associates of the Month for May: Megan Lang, Gene Young, Dick Casey, Kris Janasik and Russ Williams. Dave Krueger, MD, is the new executive director of Bellin-ThedaCare Healthcare Partners, an integrated clinical initiative between Bellin Health, ThedaCare, and their independent physicians. 16 NewsWave July 2013 March 2013 Kevin J. Lyons, an attorney with Davis & Kuelthau, s.c., has been elected to serve a two-year term as Treasurer on the Board of Directors of the State Bar of Wisconsin. Anderson Vision and Northshore Eyecare have merged to form InSight Eyecare offering state of the art eyecare. Insight Eyecare is located at 251 N. Sawyer, formerly Morton Drug. Consolidated Construction Company announces recent staff additions to its team. Adam Heindel, AIA, LEED-AP BD+C has rejoined the company as an Architect, Judy Teale has joined the team as an Architectural Designer, and Ryan Sawall, P.E., LEED AP BD+C has joined the organization in the role of Project Director- Southeast Region Operations. Marketing agency Candeo Creative took on Tyler Morey as the Community Manager. Business After Hours July 18 5:00 - 7:00 p.m. Leach Amphitheater Beverages for the July Business After Hours Sponsored by: Waterfest Admission is included Pepsi Beverages Company and Wisconsin Distributors Sponsored by: Oshkosh Area Community Foundation Register for Business After Hours Phone (920) 303-2266 Online www.oshkoshchamber. com/event-calendar/ Admission Fees: $6 pre-registered, $7 at the door (Register by 1 p.m. the day of the event to receive the $6 rate) Stay in touch with new connections on Twitter: #OshBAH Next Business After Hours August 6 5:00 - 7:00 p.m. Dublin's Irish Pub 2070 W. 9th Avenue NewsWave www.oshkoshchamber.com 17 Waterfest Celebrates 28 Years of Rocking the Fox! This summer’s Waterfest season includes 10 great evenings of entertainment rocking-out at the Leach Amphitheater Thursdays all summer long from Thursday, June 20th to Thursday, August 29th. Summer Sum mmer 2013 LLine-up inee-up p July 11: Little River Band • Paul Sanchez • Alex McMurray and Special Guests July 18: American English • Three Beers til Dubuque July 25: Survivor • Mt. Olive August 1: Lukas Nelson & Promise of the Real • Brett Newski • Sly Joe and the JUMBO Smooth Operators August 8: Spin Doctors • Copper Box August 15: The Tubes • Dwight Twilley August 22: Rusted Root • The Iguanas August 29: Kenny Loggins • Blue Sky Riders • The Whigs • The Outer Vibe Register as a Waterfest Warrior to get alerts and updates by emailing [email protected]. For details on prices and for a complete schedule, “like” Waterfest on Facebook or visit its website at www.waterfest.org. Live at Lunch 2013 e hedul r Sc umme S July This year marks the 10th year of Live at Lunch, bring- ing the community downtown for a free family friendly event showcasing some of our best local artists over the noon hour. Come to the Opera House Square to enjoy 10 17 24 31 the summer sun, lunch from a downtown restaurant, cool music August and great company! 7 Please bring lawn chairs and/or blankets for the show. 18 NewsWave July 2013 Patchouli/Food by New Moon Donna Rizicka Trio/Food by The Roxy Sly Joe/ Food by Plant Perk Erin Krebs and Jeff Johnston/ Food by Manila Resto 14 Joe Scheibinger & Janice Marie/ Food by Lara’s Tortilla Flats Rob Anthony/Food by Beckets New Members AlliedBarton Security Services Security Control Equipment/Systems 1018 W. South Park Avenue, Oshkosh Phone: (920) 233-0042 Contact: Mr. Derek Gessler Right at Home Home Health Services 2100 Omro Road, Ste. H, Oshkosh Phone: (920) 651-9400 Contact: Pamela Lang &. Carrie Sullivan CrossFit Oshkosh Health Clubs 2909 Green Hill Court, Unit G, Oshkosh Phone: (920) 385-0315 Contact: Mr. Austin Phillips Rogers Pump Company LLC Pumps - Dealers P.O. Box 943, Oshkosh Phone: (920) 231-6080 Contact: Mr. Andy Rogers Elite Auto Automobile Dealers 2944 Jackson Street, Oshkosh Phone: (920) 651-7600 Contact: Mr. Mike Bennett Sparque, Inc. Education/Training 1330 Partridge Court, Oshkosh 2436 W. Bloomingdale Avenue, Chicago Phone: (773) 227-3438 Contact: Ms. Carolyn Schmidt Enchanting Decor & Gifts, LLC Furniture - Retail P.O. Box 2843, Oshkosh 031 Oregon Street, Oshkosh Phone: (920) 651-3490 Contact: Ms. Erin Gaertner Tower Tool & Coatings Paint/Wallcovering - Retail/Wholesale/Mfrs 922 Oregon Street, Oshkosh Phone: (920) 230-7107 Contact: Mr. Loren Rangeloff Hibu Marketing Consultants 5733 Grand Market Drive, Ste. A, Appleton Phone: (920) 915-0962 Contact: Mr. Scott Sabel OSHKOSH CHAMBER ANNOUNCES PARTERNSHIP WITH BENEFIT ADVANTAGE, INC. The Oshkosh Chamber of Commerce is pleased to announce another partnership for its members with the Wisconsin, privately-held organization Benefit Advantage, Inc. The association with Benefit Advantage will offer Oshkosh Chamber of Commerce members 4 benefit plan options: Premium Only Plan (POP), Flexible Spending Account Administration (FSA), Health Reimbursement Arrangement Administration (HRA), and State Continuation & COBRA Administration. “The goal of this relationship is to offer our members, whether they have 2 or 3,000 employees, an option to compliment their existing benefit plans,” said John Casper, Oshkosh Chamber of Commerce President. “Partnering with a leader in Employee Benefit Services solidifies our strategic goal of enhancing the value of the Oshkosh Chamber of Commerce membership.” For more information about the Oshkosh Chamber of Commerce/Benefit Advantage program, visit www.oshkoshchamber.com. You can also contact Benefit Advantage directly at 800-686-6829; ask for Lynn Metoxen at extension 140. ;' professionals ...where emerge as leaders. One Master of Business Administration Degree. Two Paths. Professional & Executive. Thinking about getting your MBA? Choose the path that fits your level of experience, career goals and time commitment. Discover which path is right for you and apply for Fall 2013. For more information, visit uwosh.edu/go/mba or call 920-424-3199 or toll-free 800-633-1430. Holly Brenner, BBA ‘98, MBA ‘09 Director of Marketing & Business Development Agnesian HealthCare, Fond du Lac 20 NewsWave July 2013 Ask the Expert The Five Fundamentals of a Business Plan One of the greatest obstacles for many companies in developing a strategic plan is that they are unsure what to include in it. I’d like to eliminate that obstacle for you today by providing you the five essential elements that should be part of every business plan. These five fundamentals have been gleaned from my experience completing over 1000 planning processes across 300+ industries and witnessing what the most successful organizations are focusing on to outpace the competition. It is estimated that approximately 30-percent of American companies develop and execute an annual business plan. These plans often include such important items as a SWOT analysis and a mission statement, but do not consider what we call the fundamentals. If you have already completed your 2013 business plan, I would challenge you to add these fundamentals to enhance your level of success. If you have not created a plan for 2013, the time is now to implement these essential strategic components into your business. Here are the five fundamentals that should be included in your plan: department (tactical) plans, you are working “on” the business in each department so you are more efficient when you work “in” the business. To me, department planning is what separates a very profitable organization from an average one. As each department completes its “on the business” action plans, the progress of the organization accelerates. 5) Plan execution review: To ensure your success, define when your planning team is going to sit down and review action plan completion, financial statements and measurement matrix. Most organizations hold their plan execution review on a monthly basis. This process instills discipline and accountability into the culture of your organization to ensure the plan is implemented. Don’t go through all the work of developing a good solid business plan and then let it collect dust on the shelf! Put it to work every day throughout your organization. “Those Who Plan, PROFIT!” I am confident that if you implement these fundamentals into your business, you will experience top and bottom line growth. 1) Competence/differentiation: First and foremost, you must define your competence. It is estimated that only one of every ten organizations clearly defines why a customer is going to buy from them instead of from somebody else. This is the most important question your organization has to answer. A competence leads to a clear differentiation for your organization; it is what sets your company apart. It is the one thing that you do better than your competitors and why your customers are willing to give you more business and pay you for it. As consumers, we make decisions every day to shop at certain stores, eat at particular restaurants and do business with specific companies because we want something only they provide. And in many cases we know that we pay more for it, but we are okay with it because it is what we want. Then why wouldn’t you define why a customer is going to choose to do business with you? I like to say that without a clear competence and differentiation, you are just selling vanilla ice cream. You must “Stop Selling Vanilla Ice Cream.” 2) Talent management: Building a skill-set aligned team is the number one reason for success in an organization. You can have a great strategy, but if you don’t have the right people in the right positions, it’s not going to happen. Implementing a talent management system gives your organization the ability to identify, select, develop and retain the talent needed to execute your strategy. “Build the Team to Achieve Your Dream!” 3) Tangible value: The next fundamental is making your competence tangible. Everybody says they have the best service or the best quality, but few prove it. It is your responsibility to prove to your customers, and potential customers, in financial terms the tangible value your competence delivers to their organization. With current customers you prove it through consistent business reviews. With potential customers, who have never experienced your competence before, you must prove the tangible value of your competence they will receive as a customer through your sales and marketing tools and process. 4) Department plans: When you develop and execute Steve Van Remortel An international speaker, strategist, advisor and author of the award-winning book, “Stop Selling Vanilla Ice Cream.” [email protected] or go to smadvisors.com or stopsellingvanillaicecream.com. Around the Town Music concerts Live at Lunch Noon to 1 p.m. Wednesdays (no concert July 3) Opera House Square www.oshkoshchamber.com/live_at_ lunch Patchouli Noon – 1:00 p.m. July 10 D. Ruzicka Trio Noon – 1:00 p.m. July 17 Sly Joe Noon – 1:00 p.m. July 24 Erin Krebs & Jeff Johnston Noon – 1:00 p.m. July 31 Joe Scheibinger and Janice Marie Noon – 1:00 p.m. August 7 Rob Anthony Noon – 1:00 p.m. August 14 Waterfest Gates open at 5:45 p.m. Thursdays (no concert July 4) Leach Amphitheater www.waterfest.org Little River Band 6:00 p.m. July 11 Survivor • Mt. Olive 6:00 p.m. July 25 Lukas Nelson & Promise of the Real • Brett Newski • Sly Joe and the JUMBO Smooth Operators 6:00 p.m. August 1 Spin Doctors • Copper Box 6:00 p.m. August 8 The Tubes • Dwight Twilley 6:00 p.m. August 15 NewsWave July 29 – August 4 EAA AirVenture 2013 Wittman Regional Airport www.airventure.org Lifest July 11 - July 14 Sunnyview Expo Center ww.lifest.com August ROCK USA 2013 July 17 - July 20 Ford Festival Park www.rockusaoshkosh.com “Streaming” Live at the Leach: Tues. Night Concert Series July 9 & August 13 6:00 p.m. - 9:00 p.m. Leach Amphitheater Kids from Wisconsin! at the Leach August 18 12:00 p.m. Leach Amphitheater Ongoing Exhibits Chihuly Venetians Paine Art Center and Gardens Steampunk Oshkosh Public Museum www.oshkoshmuseum.org July American English • Three Beers til Dubuque 6:00 p.m. July 18 22 Rusted Root • The Iguanas 6:00 p.m. August 22 Kenny Loggins • Blue Sky Riders • The Whigs • The Outer Vibe 6:00 p.m. August 29 July 2013 March 2013 Oshkosh Sawdust Days July 3 - July 7 Menominee Park www.sawdustdays.com Faire on the Green July 7 9:00 a.m. - 4:00 p.m. Paine Art Center and Gardens www.thepaine.org Family Night July 20 5 p.m. Leach Amphitheater Mayor’s Breakfast August 2 6:00 a.m. – 10:00 a.m. Leach Amphitheater EAA Runway 5K August 3 7:00 a.m. EAA AirVenture Grounds www.airventure.org/run/ Oshkosh Area Triathlon August 4 6:45 a.m. Lake Winneconne Park www.msenow.com/ Winnebago County Fair August 6 - August 11 Sunnyview Expo Center www.winnebagocountyfaironline. com Aqua Fiesta Days! August 6 1:00 p.m. Pollock Community Water Park www.ci.oshkosh.wi.us/Parks/Pollock_Community_Water_Park/ Shake The Lake August 31 11:00 a.m. Menominee Park Member Spotlight Putting a Premium on People By Bruce Schooley, Owner of In-Depth Cleaning Professionals, Inc. To some, running a business may be all about crunching numbers and cutting corners to save cost. But ask yourself, “What does that say about me, my employees and my customers?” Not much. My wife, Cindy, and I are founders of In-Depth Cleaning Professionals, and we live by this motto: Put People First. When I say people, I mean your customers, your employees, and most importantly, yourself. On Keeping Your Word If you are a business owner, you, your word, your employees, and your promise are your business. As a business owner, I am keenly aware of how other consumer businesses portray themselves to me. Recently, I find myself more dismayed than delighted by the service I’ve received. When my wife and I built our house, our builder had no idea his people went AWOL for 18 days. How is that possible? How does he sleep at night knowing his people, his employees, are sullying his name, his reputation, and his business? I have no problem sleeping because I’m like the hands-on baseball coach who loves the game and knows the game because I have played the game. My employees know exactly what to do when we begin a new job because we have gone over the assignment from top to bottom. I trust my employees to represent In-Depth Cleaning Professionals, and I trust my team leaders to be the best stewards of me, my name, and my business. On Finding True Value There is not a CEO, business owner or homeowner out there who is not looking for value. Let me be perfectly clear: I said “value,” not cheapest. I have been in the commercial and residential cleaning business since the early 1990’s. I can’t tell you how many times people ask me, “Why don’t you offer coupons or give me a discount?” If I had a nickel every time I get that “discount-is-key” talk, I could retire. I chuckle because if you don’t believe with great conviction about what you’re producing or offering, then you need to get out of that business. I believe in the services, equipment, professional training, and technicians that In-Depth Cleaning Professionals provides. So why in the world would I change my core beliefs by devaluing everything that In-Depth Cleaning Professionals stands for? On Making It Personal Let me tell you a story; we had a client that told me she had decided to go with a cheaper service for her commercial janitorial needs. She said, “I know you do good work, but this guy promised me the same quality work for much less.” Then she said, “It’s not personal.” Wow. It’s not personal. Those three words raised my hackles because it is personal. We take it personal at In-Depth Cleaning Professionals because we take care of each building, and home, as if it is our own. Less than a month later, the same client called back. She learned the hard way that the impersonal discounter knew nothing about personal touch. She was a little sheepish when she said, “They were here for a few weeks. The cleaning was terrible, and they raised the price. It was a classic bait-and-switch. I need you to fix this mess.” We did, and we did it with a smile. On Developing Meaningful Relationships I take our personal and work vehicles to an automotive dealership in Neenah to be serviced. I know I could go to the fast-food service equivalent of an auto shop, but I don’t because I trust the service I get. I trust them because of the consistent great service from my main guy; he always delivers what he promises. What a simple, yet powerful, business concept. You make a promise. You keep it. In keeping those promises, that dealership has a fan for the life in me. Don’t aim for the cheap, meaningless relationships when it comes to your life and your business. Develop meaningful ones that last. We, at In-Depth Cleaning Professionals, do just that with our employees and with our customers. We entrust our employees with the great responsibility to do our name right. We are entrusted by our customers to do their business or home right, the first time, every time. Put a premium on people, and you will be guaranteed great returns. NewsWave www.oshkoshchamber.com 23 Oshkosh Chamber of Commerce 120 Jackson Street Oshkosh, WI 54901