February2014_Layout 1 - South Dakota Bankers Association
Transcription
February2014_Layout 1 - South Dakota Bankers Association
South Dakota Banker Your Premier Source to South Dakota’s Financial Services Industry | February 2014 INSIDE . . . Are We Any Closer to Housing Finance Reform? Page 8 Making a Difference Beyond Banking: Meet Dave Rozenboom, First PREMIER Bank, Sioux Falls Page 12 Target Breach: What You Should Know Page 16 Official Publication of the South Dakota Bankers Association | www.sdba.com 2014 ABA GOVERNMENT RELATIONS SUMMIT MARCH 24–26 WASHINGTON, DC LINKING PRINCIPLES TO POLICY Visit aba.com/Summit SDBA Board of Directors Kevin Tetzlaff, Chairman First Bank & Trust, Brookings South Dakota Banker Your Premier Source to South Dakota’s Financial Services Industry February 2014 | www.sdba.com George Kenzy, Chairman-Elect First Fidelity Bank, Burke Rick Rylance, Vice Chairman Dacotah Bank, Rapid City Steve Hayes, Immediate Past Chairman Dakota Prairie Bank, Fort Pierre Term Ending April 30, 2014 Bob Clair, American State Bank, Pierre Kevin Whitelock, Pioneer Bank & Trust, Spearfish Term Ending April 30, 2015 Paul Domke, Heartland State Bank, Redfield Monte Troske, Farmers State Bank, Turton Ken Karels, Great Western Bank, Sioux Falls Term Ending April 30, 2016 Dave Rozenboom, First PREMIER Bank, Sioux Falls Ron Kristensen, Farmers and Merchants State Bank, Plankinton Dave Zimbeck, Citibank, N.A., Sioux Falls SDBA Staff Contents Message from the Chairman . . . . . . . . . . . . . . . . . . . . . . . . . .4 Governor Calls for Legislation to ‘Modernize’ and ‘Stabilize’ Bank Franchise Tax From the Executive Office . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 SDBA’s Taxation Equality Campaign Aims to Educate South Dakota Bankers Insurance & Services Update . . . . .6 SDBA Goes Self Insured with Health Plan SDBA Board News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 SDBA Seeks Candidates for 2014-2015 Officers Regulatory Reform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Are We Any Closer to Housing Finance Reform? Curt Everson, SDBA President [email protected] 2014 National School for Experienced Ag Lenders . . . . . . .9 Mike Feimer, President of Insurance and Services [email protected] Ag Banking News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Deb Gates, Administrative Vice President [email protected] Don’t Miss the SDBA’s Spring Ag Credit Conference SDBA News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Alisa DeMers, Communications Coordinator [email protected] 2014 SD Bank Directory Available, Banking School Scholarships Nadine Kepford, IS/Business Manager [email protected] Making A Difference Beyond Banking . . . . . . . . . . . . . . . . .12 Jeanine Dyce, Administrative Assistant [email protected] Joan Deal, Marketing Director of Education [email protected] Michelle Guthmiller, Insurance Specialist [email protected] Meet Dave Rozenboom, First PREMIER Bank, Sioux Falls Endorsed Vendor Spotlight: Secure Banking Solutions . .16 Target Breach: What You Should Know Washington Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 A Case Study in Effective Advocacy Mike Zolnowsky, CIC, Commercial Lines Specialist [email protected] Ask the Appraiser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Editor: Alisa DeMers Bank Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Advertising: If you would like to advertise in South Dakota Banker, contact Alisa DeMers at [email protected]. Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 South Dakota Banker is a monthly magazine published by the South Dakota Bankers Association that is dedicated to enhancing the banking profession by providing useful and timely information on important events and trends in the banking industry. Members are invited to submit news and information. The advertisements within this publication do not necessarily represent endorsed vendors of the SDBA. With the exception of official announcements, the SDBA disclaims responsibility for the opinions expressed and statements made. The editor reserves the right to refuse any advertisement or editorial copy. Advertising rates are available upon request. Member banks, branches and associate members receive one complimentary subscription. Additional subscriptions are available to members at a rate of $45 per year. The non-member rate is $90 per year. Serving Bankers Since 1884 Ethics Rule – Conduct Educational Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 SDBA 2014 State Legislative Day . . . . . . . . . . . . . . . . . . . . .24 South Dakota Bankers Association 109 West Missouri Avenue, PO Box 1081 Pierre, SD 57501 Phone: (605) 224-1653 Fax: (605) 224-7835 Web site: www.sdba.com Message from the Chairman Governor Calls for Legislation to ‘Modernize’ and ‘Stabilize’ Bank Franchise Tax By Kevin Tetzlaff President/CEO, First Bank & Trust, Brookings A s you read this, the 2014 South Dakota Legislative Session will be well under way. However, my comments for this month’s column come on the heels of listening to the Governor’s State of the State Address. Overall, the message seemed upbeat – great economy, great business climate, low unemployment and a balanced budget. In looking ahead, the Governor stressed the idea of building momentum on current strengths for South Dakota rather than specific, bold new initiatives. However, Gov. Daugaard did suggest potential legislative changes to the state’s bank franchise tax (BFT). Unfortunately, he wasn’t referencing BFT as it relates to our Taxation Equality Awareness Campaign, which of course would bring in a new, untapped source of revenue to state and local government budgets. Rather, the Governor focused his concern on the volatility and general decline in state BFT collections. He announced plans for legislation which would “modernize” the formula and “stabilize” South Dakota’s BFT collections from credit card and interstate banks. The Governor was empathetic in that his goal was not to increase taxes, but rather stabilize revenues which would assist in the state’s budgeting process. Volatility in BFT receipts cannot be disputed and can be easily seen in a review of collections over the last 20 years. I am sure the Governor’s intentions are noble, however, the fact remains that BFT is an income tax, and market volatility is an inherent component of any income tax. In the years leading up to 2007-2008, banking and the economy in general were on fairly solid footing. BFT receipts were generally on the upswing until the recession and the Dodd Frank legislation hit. Income for banks, especially credit card banks, tanked, and BFT receipts mirrored that decline. All banks pay 6 percent of their net income to the South Dakota Department of Revenue in the form of BFT. The actual calculation is quite straightforward for banks that primarily do their business in South Dakota, but for banks which have a significant presence outside of South Dakota (i.e. credit card banks and interstate banks) determining the appropriate net income becomes much more complicated. For these banks, the BFT is calculated using a three-pronged apportionment factor. l The first factor is property. The amount of physical property (branches, service centers, data centers, etc.) for the interstate bank held in South Dakota compared to property held outside the state. This factor is n 4 n pretty straightforward. l The second component is payroll. This calculation is based on what percentage of payroll is paid to South Dakotans. Again, this is fairly straightforward. l Finally, the bank’s receipts are reviewed. This factor takes into consideration the entire process of a financial transaction which may include multiple steps, (marketing, underwriting, administration, payments, servicing, collections, data storage, etc.) some of which may be performed in South Dakota, while other steps may be completed outside the state. Undoubtedly, this is a difficult piece to calculate and even tougher to audit. The Administration and Department of Revenue (DOR) actually started this discussion during the 2013 Legislative Session. After much dialog, the prudent decision was made to not rush any legislation, but rather have an out-of-session review. A Bank Franchise Tax Working Group was formed consisting of the DOR, state legislators, representatives of the SDBA and representatives from member credit card and interstate banks. A number of different scenarios were thoroughly examined, including some which had unintended consequences of potentially increasing the BFT on a number of traditional community banks. Those alternatives were, of course, dead on arrival from the bankers’ perspective. In the end, the working group, supported by the SDBA Legislative Committee and Board of Directors, agreed to modernize the receipts portion of the threefactor apportionment formula, moving away from activity-based sourcing to market-based sourcing of bank receipts. While the agreed-upon adjustments may actually bring more potential BFT to the state from those banks utilizing the apportionment calculation, it may not have met the Administration’s goal of “stabilizing” BFT receipts. The Governor was very specific in his comments suggesting proposed legislation to stabilize BFT receipts to historical averages could be accomplished in a manner that “does not impact our South Dakota community banks. It will impact nine very large interstate banks doing business in South Dakota, but it will not – it will not – increase the total taxes paid by these nine banks collectively over historical averages.” As of this writing, the SDBA has not seen what the proposed legislation looks like and, therefore, the SDBA has not established any position on the bill. At this point, we are left with more questions than answers. So what does this mean going forward? Stay tuned and be ready continued on page 21 South Dakota Banker n February 2014 n www.sdba.com From the Executive Office SDBA’s Taxation Equality Campaign Aims to Educate By Curt Everson President, South Dakota Bankers Association T he SDBA’s Taxation Equality Awareness campaign is officially six months young. We developed comprehensive education materials. We recruited and trained bankers to engage local stakeholders in a discussion about the history and current-day costs associated with old tax exemptions enjoyed by credit union and Farm Credit System lenders. We held news conferences across the state to raise public policy questions about archaic tax exemptions in the minds of radio, television and newspaper reporters. Because these old federal tax laws restrict the ability of the South Dakota Legislature to apply South Dakota’s bank franchise tax uniformly to all financial service providers, bankers engaged groups of local government officials in their home communities to talk about the ongoing costs associated with Congress’ failure to examine the exemptions in a current-day context. More recently, we have been educating state legislators about the changes that have taken place over time in the size and business scope of today’s credit unions and Farm Credit System lenders. The credit union industry’s response to our awareness building campaign has been interesting. Credit unions and their associations have spent lots of money on radio ads aimed at vilifying big, profit-hungry banks who allegedly want to close credit unions. In my 11 years at the SDBA, our public policy agenda has never been driven by “big” banks. It has been driven to support policies that are positive and to oppose policies that are harmful for the industry as whole. They have chided bankers for wasting the valuable time of South Dakota’s elected officials. Funny, I haven’t met an elected state or local government official who didn’t want to learn about who pays taxes to help fund valuable government services, who doesn’t pay those taxes and why. They have tried to convince government officials that their tax-exempt status is tied directly to their status as not-for-profit, cooperatively-owned institutions. Tell that to tax-paying mutual insurance companies and especially to tax-paying mutual savings banks. Congress repealed the income tax exemptions of mutual insurance companies in 1942 and mutual savings banks back in 1951. In the case of mutual savings banks, Congress determined that these cooperative and mutual institutions were in active competition with taxable institutions and continuing their tax exemption would be “discriminatory.” Maybe those words strike just a bit too close to home with today’s aggressive, fast-growing credit unions. They are quick to point out that their exemption has been reviewed periodically by Congress, most recently in 1998. They fail to point out that 1998 was also the year that Congress created the “community credit union charter.” Many state and local government elected officials that I have talked to agree that Congress owes an obligation to every tax-paying American wage earner and small business owner who pays more income tax in a year than a $53-billion Navy Federal Credit Union or a $970million Black Hills Federal Credit Union (BHFCU). Speaking of South Dakota’s largest community chartered credit union, BHFCU is moving closer to completing its newest branch in Pierre. On its street-side signage, below the BHFCU logo, I noticed a secondary sign advertising “Midwest Business Solutions – Commercial and Agricultural Lending.” According to its website, “Midwest Business Solutions (MWBS) is a credit union service organization (CUSO) focused on providing underwriting and portfolio management services for commercial and agricultural loans.” The next paragraph contains the following: “MWBS assists credit unions in building viable policies for business and agricultural lending, educating credit union staff and partnering with them in credit analysis. MWBS will underwrite the credit request and provide recommendations of structure and pricing for the credit request.” Midwest Business Solutions’ website contains a list of “partners” that includes 10 credit unions, including BHFCU plus the Credit Union Association of the Dakotas. How does a credit union business model that includes business partnerships designed to increase the agricultural and commercial lending activities of credit unions comport with the single, common-bond credit union created by Congress back in 1934? I have talked to quite a few members of the South Dakota Legislature who would like Congress to answer that question and plenty more. The Farm Credit System response to our campaign is more measured. To be sure, Farm Credit doesn’t welcome the prospect of full-blown Congressional hearings on its nearly 100-year-old exemption from paying federal and state income taxes on income earned from loans secured by ag real estate. It also doesn’t like it when we point out its interest in making loans on posh Black Hills vacation getaway estates for Hollywood producers or in funding a $725-million piece of Verizon Telecommunications’ continued on page 21 South Dakota Banker n February 2014 n www.sdba.com n 5 n South Dakota Bankers Insurance & Services Update SDBA Goes Self Insured with Health Plan By Mike Feimer President, South Dakota Bankers Insurance & Services Inc. W e are starting 2014 with a newly-formed board of trustees to govern our selfinsured SDBA Health Plan. All aspects of our health insurance plan will be governed by this very important board. Each member of this board was chosen because of their vested interest and knowledge they bring to the decision making process of running our multiple employer trust (MET). In late December, the board had an initial phone conference call, and first on the agenda was the election (appointment) of officers. l Chairman: David King, ONE AMERICAN BANK, Sioux Falls l Vice Chairman: Hugh Bartels, Reliabank Dakota, Watertown l Secretary: Dean Dreessen, Merchants State Bank, Freeman l Mark Law, DNB National Bank, Clear Lake l Steve Hayes, Dakota Prairie Bank, Fort Pierre After the election, we ratified a number of decisions that were made last year and set a Jan. 6 meeting in Sioux Falls at ONE AMERICAN BANK. The meeting was postponed to Jan. 9 due to subzero temperatures. In addition to board members and me, also in attendance were SDBA President Curt Everson, SDBA Legal Counsel Brett Koenecke, SDBIS Insurance Specialist Michelle Guthmiller and SDBA Business Manager Nadine Kepford. This was a perfect time to take everyone through the monumental task of producing all the documents, actuarial projections, state mandatory requirements and funding requirements necessary in forming a health insurance self-insured entity. Many of the presentations that I have shared in the past came in handy to bring everyone up-to-speed on why we went with the selfinsured structure. One very important reason was the ability to keep our risk pool together, and of course the savings of more than $600,000 in ObamaCare taxes was not overlooked. Elizabeth Mendelson, director of sales for Blue Cross Blue Shield, join us for the last half of the meeting. She is the SDBA’s point person and has played an important role in the formation of our product offerings and continued support of our efforts to bring the best health insurance products for all our member banks. A special thanks for her efforts and continued support. Throughout this complex process, we accessed a lot of expertise in numerous disciplines to bring this project together. A special thanks go out to the South Dakota Department of Insurance as Director Merle D. Scheiber and his staff were an absolute pleasure with whom to n 6 n work. They were always ready to help explain complex legal, monetary and reporting requirements that had to be established and in place. As we worked through the requirements, my point person was Frank Marnell, counsel for the Division of Insurance. Our timeframe was very short, and Frank’s ability to access all relevant parties within the Division and respond back with directives and recommendation was essential in meeting this deadline. As we progressed to the MET’s economic demands, we had the pleasure of working with Johanna Nickelson, assistant director of the South Dakota Division of Insurance’s Solvency and Licensing. Johanna was very helpful in establishing the funding requirements and defining options for our reserve funds. I know Melissa Klemann and Joshua Anderson with the Division of Insurance also spent time working on our behalf to accomplish our goal. Because this is the only MET in South Dakota, there were a lot of guidelines and rules that had to be committed to print, and we utilized Iowa Bankers Association’s long-standing guidelines as a prototype to help establish South Dakota’s rules. A special thanks to Merritt Krause with the Iowa Bankers Association for sharing his documents that allowed us to expedite this entire progress. Brett, Curt and I spent a great deal of time wading through Iowa Bankers Association’s documents and applying South Dakota’s newly-formed requirements to come up with our set of “best practices” rules. Brett and his team did an exemplary job of modifying and producing an end product that would permit the functioning of our self-insured MET. SDBIS’ Michelle Guthmiller has worked with all the banks on their health insurance questions and will continue to be a vital part of this process especially when there are enrollment discrepancies. SDBA’s Nadine Kepford has set up a premium billing process to calculate monthly premiums, automatically debit premium from each bank and remit payments to BCBS for claims. This is all accomplished via EFT, allowing us to manage the entire process without additional staff. This was an excellent meeting with great participation and exchange of ideas by all involved. I am pleased with everyone’s willingness to participate and genuine interest in helping promote the MET as the best alternative to supply health insurance to your employees. n Mike Feimer is president of South Dakota Bankers Insurance and Services (SDBIS) Inc. He can be reached at 605.660.2341 or [email protected]. South Dakota Banker n February 2014 n www.sdba.com SDBA Board News SDBA Seeks Candidates for 2014-2015 Officers A re you interested in becoming an officer of the South Dakota Bankers Association? SDBA officers include the chairman, chairman-elect, vice chairman and immediate past chairman. The SDBA is currently seeking people interested in running for the vice chairman position, which will be elected at the Annual Convention on June 10, 2014, in Fargo. The current chairman-elect, George Kenzy (First Fidelity Bank, Burke), will automatically assume the chairman position on June 10, 2014. The current vice chairman, Rick Rylance (Dacotah Bank, Rapid City), will be eligible to run for chairman-elect. The position of vice chairman will be up for election. Current Chairman Kevin Tetzlaff (First Bank & Trust, Brookings) will automatically become the immediate past chairman. Executive officers of any SDBA member bank are eligible to run for vice chairman. If you are interested in running for the position, contact a member of the nominating committee listed to the right for more information and submit a letter of intent to SDBA President Curt Everson. n Officer Election Nominating Committee Chairman Steve Hayes Dakota Prairie Bank PO Box 790 Fort Pierre, SD 57532 Phone: 605.223.2337 Email: [email protected] Bruce Byrum First Interstate Bank PO Box 188 Spearfish, SD 57783 Phone: 605.642.2734 Email: [email protected] Dave Zimbeck Citibank (South Dakota), NA PO Box 6000 Sioux Falls, SD 57117-6000 Phone: 605.331.1630 Email: [email protected] South Dakota Banker n February 2014 n www.sdba.com n 7 n Regulatory Reform Are We Any Closer to Housing Finance Reform? By Van D. Fishback Vice Chairman, First Bank & Trust, Brookings O ne of SDBA Chairman Kevin Tetzlaff’s position planks for his term has been to address the housing finance issue in the U.S. All would agree it is a many headed monster. All would feel the system is broken in one or more ways – too much paperwork, the threat of compliance violations, what will the Consumer Financial Protection Bureau do next, how will it manage the QM rule, etc., etc. Each concern is legitimate and eventually needs to be appropriately dealt with. Admittedly, I’m going to address only a piece of the landscape. In doing so, I’m speaking both as a private banker and South Dakota’s lone member on the Board of Directors of the Federal Home Loan Bank of Des Moines. Since these comments have not been reviewed and approved by the FHLBDM, I take full responsibility for them. So what’s going on with congressional reform? Cynics and pessimists say nothing material will happen until 2017 or 2018. I choose to be more optimistic; in any event, I feel we should continue to forge ahead. More specifically, I think we should watch the Housing Finance Reform and Taxpayer Protection Act (commonly referred to as the Corker-Warner bill, S. 1217) first proposed June 25, 2013. There are other proposals floating around, but at this time, I think most attention is on Corker-Warner because it has at least some measure of bipartisan support. As originally introduced, it seems longer on concept (the future of Fannie and Freddie, creation of the Federal Mortgage Insurance Corporation (FMIC), improved functionality of the housing finance market, etc.) and shorter on detail. However, it is being actively reviewed and fleshed out by the Senate Banking Committee under the watchful eyes of Chairman Tim Johnson (D-S.D.) and Ranking Committee Member Sen. Mike Crapo (R-Idaho). There is some good news, or at least reason to be hopeful. First, both senators and their offices work well together. A sense of bilateral collaboration is good, especially in today’s environment. There is a possibility a more complete bill will come forward in the first half of 2014, before we enter the campaign season. Second, both senators represent similar constituencies at least with respect to community banking and largely rural, agrarian sectors. Third, we in South Dakota have an excellent opportunity to “weigh in” on any issues we deem important because we know the chairman and his staff. As I mentioned publically in a bankers’ meeting a couple months ago, they are eager to hear from us. Rather than complain about the sorry state of affairs, let’s speak up. n 8 n A full commentary on Corker-Warner would take much longer than the space allowed here, so the following are a few of the points particularly germane to South Dakota that I’ve tried (with the assistance of the FHLBDM) to make to the committee. First, the community banking structure is already in place – we are everywhere and we know our customers. We are the “boots on the ground” and are willing to initiate the financing process. Even if we are wrong on occasion, there is no chance we would bring the country to its financial knees as Countrywide and others did. The message of community banking as the foundation of finance reform has been strongly emphasized by the FHLBDM, too, when its representatives, particularity President Richard Swanson, have testified. Second, access to the secondary market is critical, and flexibility is an absolute requirement. A common securitization platform may work, but only if it can adapt to at least two realities in our world: one size does not fit all when it comes to appraisals, particularly with regard to comparables. As I said earlier, we know our customers and they do not represent a significant source of risk or loss, so we need some sort of flexibility in this area. Solutions do exist, and we should ask Congress to take bold steps to provide them. In like fashion, we need more boldness in solving the bottleneck often encountered with our farm producers and sole proprietors. Many are far more financially responsible than a W-2 wage earner, but that’s not often the way the system views them. A final observation, actually a request. In conversations SDBA President Curt Everson and I have had with the Senate Banking Committee, they have asked if there is any way we could estimate how much additional housing loan production could be generated on the secondary market (not “hidden” in some other place like a line of credit or using ag land) if we didn’t face the above obstacles. If any member has experienced this pinch once, Curt or I would like to hear about it. We will see that information gets passed on anonymously to the committee. If not before, I look forward to hearing from you at the SDBA’s 2014 State Legislative Day Feb. 12 in Pierre. n Van D. Fishback is vice chairman of First Bank & Trust, Brookings. He represents South Dakota on Federal Home Loan Bank of Des Moines’ Board of Directors. Fishback can be reached at 605.696.2200 or [email protected]. South Dakota Banker n February 2014 n www.sdba.com Beyond the Fundamentals 2014 National School for Experienced Ag Lenders June 23-26, 2014 Black Hills State University Spearfish, South Dakota This school will be limited to 60 students. Visit www.sdba.com. The SDBA’s 2014 National School for Experienced Ag Lenders targets ag lenders with a good knowledge of financial analysis in ag lending who desire further training in analyzing and troubleshooting more complex and problem credits. “Simply the best, most practical bank school I’ve ever been to. The real case studies have been a learning tool that I can put to use with our entire ag portfolio. What you’ll take home will make you look at difficult situations and say, ‘It can be done! The right way!’” – Darwin Bitz, Heartland State Bank, Edgeley, N.D. South Dakota Banker n August 2013 n www.sdba.com n Ag Banking News Dr. Kohl and Dr. Flinchbaugh Are Coming to Pierre Don’t Miss the SDBA’s Spring Ag Credit Conference T he SDBA has another “barnburner’” event planned. Topics and speakers for the SDBA’s 2014 Agricultural Credit Conference on April 9-11 in Pierre are geared to give bankers one of the best training events of the coming year. Dr. Dave Kohl was unable to attend the 2013 conference which was rescheduled due to an April blizzard, but he is returning this spring to present “Straight Talk About Agriculture and the Economy.” Kohl will also moderate a panel of attorneys and producers to discuss estate planning. Everyone Dr. David Kohl agrees it’s necessary, but what is the reality of getting it done? Kansas State University wildcat Barry Flinchbaugh, one of the most widely-respected practitioners of farm policy in a generation, is sure to entertain when he shares his thoughts about the Farm Bill and farm policy. Other program presenters include John Blanchfield, ABA’s Center for Ag & Rural Banking, another crowd- Dr. Barry Flinchbaugh Elaine Kub June 8-10, 2014 Ramada Plaza Suites Fargo ND pleaser who will bring ag bankers up to speed on “Hill Happenings in D.C.” Elaine Kub with Paragon Investments will share her thoughts on how profits are really made in the grain markets, and Kansas State University professor of agricultural economics Dr. Allen Featherstone will share his thoughts about the land bubble. The conference will be held at the Ramkota RiverCentre in Pierre. Be watching for the complete program and registration form in the mail and at www.sdba.com. Booth space will be available at the conference for companies looking to promote their products or services to ag bankers. Thank you to Federal Home Loan Bank of Des Moines for sponsoring Dr. Kohl and Farmer Mac for sponsoring the Friday breakfast. n Registr ation availab materials le Marc h5 VIP TICKETS ARRIVING SOON! n 10 n South Dakota Banker n February 2014 n www.sdba.com SDBA News 2014 SD Bank Directory Available Banking School Scholarships The 2014 South Dakota Bank Directory is now available. Each SDBA member bank and branch receive one complimentary directory. Associate members also receive a complimentary directory once they have renewed their membership for 2014. The South Dakota Bank Directory provides detailed information on all South Dakota banks, including addresses, telephone and fax numbers, important contact names and additional pertinent information. The directory also contains information on regulatory agencies, endorsed vendors, associate members and South Dakota officials. Additional copies may be purchased from the SDBA. The cost for SDBA members is $25 per directory, plus tax and shipping, or $20 a copy if ordering multiple copies. The non-member cost is $40 per directory plus tax and shipping, or $35 a copy for multiple copies. To order additional copies, visit www.sdba.com and click on Publications, Bank Directory or call the SDBA Office at 800.726.7322. n n Graduate School of Banking at the University of Wisconsin - Madison Two Prochnow Education Foundation/SDBA Scholarships are available to the Graduate School of Banking at the University of Wisconsin - Madison for the 2014 school session. Each scholarship recipient will receive a $1,300 discount for each of the three sessions they attend at GSB. The 2014 session is Aug. 3-15. The deadline to apply for the scholarship is May 1, 2014. n Graduate School of Banking at Colorado The SDBA is partnering with the Graduate School of Banking at Colorado to offer the GSBC Future Leaders Scholarship to a South Dakota banker for 2014. Recipients receive $1,250 per year for three consecutive years and must enter as a first-year student. Interested applicants should apply online by March 1, 2014, for full consideration for the 64th annual school session July 13-25, 2014. For more information on the schools, scholarships and to apply, visit www.sdba.com and click on Education, Graduate Banking Schools or contact Deb Gates at 800.726.7322 or [email protected]. n Is yo yyour our EFT E provid provider rov der putting putting the squeeze ssque eeze e you? yyo ou? o ? on There’s There’s a be better tter w way... ay... call SHAZAM call S H HAZAM A it up! Add Ev Every ery tim time me your your debit services services pr provider ovideer cranks up its ffees, ees, it’s lik likee ano another ther clamp-down clam p-doown ttoo yyour our bo bottom ttom line. But SHAZAM S turns it the oother ther way way — more than thaan $1 $10 0 million in price reductions reducttions and com complimentary plimentary new new pr products od ducts ttoo our par partners tners over over thee past tw twoo yyears! ears! TTake aake the pressure of offf yyour our business. Call C SHAZAM ttoday. oday. (855) 3 314-1212 14-1212 • shazam.net South Dakota Banker n February 2014 n www.sdba.com n 11 n Making a Difference Beyond Banking Meet Dave Rozenboom First PREMIER Bank, Sioux Falls By Alisa DeMers, Editor D uring the first 26 years of his banking career, Dave Rozenboom worked his way through the various departments of one banking organization until he became a regional president. Then in 2011, he was presented with a unique opportunity to help lead a privatelyowned community bank in South Dakota. Rozenboom currently serves as president of First PREMIER Bank in Sioux Falls. He is also serving his first term on the SDBA Board of Directors. He listened to advice early in his banking career to be involved in organizations for which he has a passion. n 12 n “Our family was always taught the importance of serving others and that it is really important to be part of something that is bigger than yourself,” Rozenboom said. “That can manifest in many ways – some professionally, some civically, some faith based. In many ways, we have an obligation in each of these areas.” The Youngest in His Family Rozenboom grew up the youngest of six children on a farm eight miles east of Oskaloosa, Iowa. The city of around 12,000 is located about 65 miles southeast of Des Moines. The family grew corn and soybeans and operated a farrow-tofinish hog operation. Growing up, Rozenboom enjoyed playing baseball and basketball. He attended Oskaloosa Christian Grade School and Pella Christian High School, which was 26 miles from the family farm. Rozenboom’s parents were in their early 40s when he was born, and eight years separated him in age from his next oldest sibling. While in many ways Rozenboom grew up like an only child, he said his older brothers were involved in the farm, so in the evenings he always had someone with whom to play sports, fish or hunt. “Although my brothers may tell you differently, my version of the story is that I always got stuck with South Dakota Banker n February 2014 n www.sdba.com the labor-intensive jobs – more in labor and less in management,” Rozenboom joked about being the youngest in his family. “I didn’t have a burning desire to stay on the farm, though I have a great appreciation for growing up there. I knew I was going to go on to college and was very open to where the future might lead.” After graduating from high school in 1981, Rozenboom attended and played baseball at Dordt College, which is affiliated with the Christian Reformed denomination. The college is located in Sioux Center, Iowa, which is an hour’s drive from Sioux Falls. A high school test showed that Rozenboom had an aptitude for finance, accounting and business, so he decided to major in business administration. “I grew up with an agriculture background, so I didn’t have a lot of exposure to what opportunities might exist in business. I enjoyed accounting and finance, but I also enjoyed relationship development and working with people,” Rozenboom reflected. “A business administration degree is general enough that you get some accounting, finance, marketing and economics, so it was a really good, broad exposure to what it takes to be successful in a business.” Rozenboom had an opportunity to intern at Northwestern State Bank in Orange City, Iowa, during his senior year of college. He worked part time at the bank for a semester at tasks such as manual check filing and monthly statement stuffing to gaining exposure to business, ag and retail banking. “It didn’t take me long to get a good sense that banking was of interest to me,” said Rozenboom. “I was attracted to the quantitative side of risk management and financial analysis but also to developing relationships with fellow employees and customers and interaction with organizations in the community.” A Career in Banking Rozenboom and his wife, Tammy, were married between their junior and senior years of college. Tammy was from Sioux Center and graduated with her elementary education degree from Dordt. Upon graduating from Dordt in 1985 with a degree in business administration, Rozenboom had job offers at banks in Pella and Orange City, Iowa, and at First Bank of South Dakota (now U.S. Bank) in Aberdeen. “At the end of the day, we knew that if we didn’t leave our home area now, we probably never would,” explained Rozenboom. “It struck us both that we wanted to pursue opportunities and see where it might lead, and we were open to exploring other areas of the country.” Rozenboom accepted the job at U.S. Bank in an entry-level professional development program. The program was designed to bring in a group of college graduates to give them a broad exposure to the entire operation of the bank. During an eight-month rotation, Rozenboom spent time in consumer, business and ag banking, as well as customer service, operations, teller services and trust services. He then spent the remainder of the year in a commercial lending academy in Minneapolis. When Rozenboom returned to the bank in Aberdeen, he was placed in commercial and ag banking. “That was the start of preparing me for a broader role where you have an appreciation and understanding for the wide array of services that we provide for our customers,” he said. Rozenboom worked in commercial and ag banking until 1989 when he was promoted to relationship manager in business banking at U.S. Bank in Sioux Falls. There, he was responsible for a portfolio of business banking clients and handled all of their banking needs. In 1994, Rozenboom moved up to business banking manager. He managed the business banking team for U.S. Bank in Sioux Falls until 2001, when he was named U.S. Bank’s regional president of eastern South Dakota and northwest Iowa. In this role, he was responsible for all aspects of 14 U.S. Bank locations including major markets in Sioux Falls, Sioux City, Aberdeen, Mitchell and Jamestown. “As I was growing in my career, I felt well suited and challenged in each of my roles. I was very fortunate to have opportunities to continue to develop in my career through promotions,” recalled Dave Rozenboom works at First PREMIER Bank’s main location at 601 S. Minnesota Ave. in Sioux Falls. South Dakota Banker n February 2014 n www.sdba.com n 13 n Rozenboom. The roles Rozenboom enjoyed most were in leadership positions because he was able to both interact with customers and deal with the business of running the bank. The opportunity to work for First PREMIER Bank in Sioux Falls came in 2011. Rozenboom and First PREMIER Bank CEO Dana Dykhouse had previously worked together on a number of community and statewide organizations, such as Forward Sioux Falls and Junior Achievement. First PREMIER Bank had grown from around $200 million in assets when Dykhouse joined the bank in 1995 to more than $1.2 billion in assets. For continued growth, Dykhouse recognized that it would be wise to split the roles of CEO and president, which he had both filled since joining the bank. “For me personally, it was an opportunity to be part of a leadership team at a privately-owned, highlysuccessful organization,” Rozenboom explained. “When you are part of a large bank system, it is different than being part of a smaller leadership team for the entirety of the organization where you are right at the table when it comes to strategic direction and business planning.” A Move to First PREMIER Bank First PREMIER Bank was formed from the combination of six bank charters. T. Denny Sanford purchased United National Bank (now First PREMIER Bank), along with a newly-formed credit card company (PREMIER Bankcard) in 1987. While First PREMIER Bank and PREMIER Bankcard are sister organizations under the same holding company, United National Corporation, they operate independently. Miles Beacom serves as PREMIER Bankcard’s CEO and president. Rozenboom joined First PREMIER Bank in 2011, and as president his responsibilities are internal oversight and leadership in all areas of the bank. Dykhouse’s primary focus as CEO is on longterm strategic positioning and significant involvement in community and state organizations. n 14 n There are, of course, crossovers in their jobs as Rozenboom is also heavily involved in several community organizations, and Dykhouse remains actively involved in growing the bank. In many ways, Rozenboom said, First PREMIER is a traditional community bank with an $850 million loan portfolio that includes consumer, commercial, ag, and commercial and residential real estate lending. In addition to an operations center, the bank has 17 branches – 10 in Sioux Falls, three in Watertown and one each in Castlewood, Kranzburg, Lake Norden and Wakonda. While a traditional bank in many ways, First PREMIER Bank also provides several unique services, such as a trust department with $2.1 billion in assets under management. The bank is the 20th largest processor of ACH transactions in the United States, mainly direct deposit and payroll processing, and provides ATM funding for 10 customers who independently own 5,000 ATM machines around the U.S. First PREMIER also has a $290 million indirect lending portfolio. The bank works with a network of 150 dealers who provide RV, marine, car and motorcycle loans, which it then buys. Rozenboom said the bank’s tremendous growth since 1995 has not been through acquisition but core, organic growth – one customer at a time. In total, First PREMIER Bank and PREMIER Bankcard employ more than 2,000 people, of which around 330 work for the bank. First PREMIER’s employees are known for their volunteer work and the impact they make in their communities through organizations such as the United Way. “We owe all of our success to our tremendous team of people here at PREMIER,” Rozenboom said. “The single greatest factor in getting us where we are today is from the collective contributions of our employees – everyone performing their roles to the best of their ability.” PREMIER’s vision is “to be the leader in the markets we serve through employees who are dedicated to PREMIER service, who are proactive, who reflect a unity of vision and culture, and who are From left are PREMIER BankCard President/CEO Miles Beacom, First PREMIER Bank CEO Dana Dykhouse and First PREMIER Bank President Dave Rozenboom practicing for a skit they performed at a staff meeting. South Dakota Banker n February 2014 n www.sdba.com committed to the pursuit of excellence.” Employees follow the organization’s views and values, which spell out “The PREMIER Way.” “Our employees came up with ‘The PREMIER Way,’” Rozenboom explained. “When asked why they do what they do or how they do it, they say it is just ‘The PREMIER Way.’ It is how we do things. We took that feedback from our employees and rebranded our views and values to reflect that.” A Proper Balance in Life Soon after moving to Sioux Falls, Rozenboom became involved in a number of organizations such as Sioux Empire United Way, Junior Achievement of South Dakota and the Sioux Falls Area Chamber of Commerce. He has served in leadership positions with all three organizations including chairman of the Chamber of Commerce’s Board of Directors in 2009-2010. He has also been involved in Forward Sioux Falls, a joint venture economic development partnership between the Chamber of Commerce and the Sioux Falls Development Foundation. Rozenboom is currently serving his first term on the SDBA Board of Directors representing banks in Group 1. “I think it is important for us all as bankers to be advocates for our industry because we genuinely know that we are in it for the right reasons and that what we do every day is focused on making a positive difference for our customers and our communities,” Rozenboom stressed. “It is a job that we cannot leave to someone else. It is one that we all need to take up and do our part.” An important mentor during Rozenboom’s career was David Birkeland, president/CEO of First Bank of South Dakota (now U.S. Bank) and past SDBA chairman who died in the 1993 plane crash with Gov. George S. Mickelson. “Dave inspired me, and many others, to keep everything in life in proper balance and it started with faith and family,” recalled Rozenboom. “He also encouraged all of us as employees to be actively Dave and Tammy Rozenboom have four children. From left are Mike Rozenboom, Josh and Katie Soodsma and their son Levi, Dave and Tammy, Heidi and Jon Vogel and Brett Rozenboom. involved in our communities, especially in organizations that you had a passion for and to be willing to take on a leadership role whenever called upon.” Rozenboom is currently vice chair of council at his church, First Christian Reformed Church of Sioux Falls. One project he has been most honored to be a part was Sioux Falls Christian Schools’ new campus development. He chaired the school’s board for a number of years and cochaired the capital campaign. All of the Rozenbooms’ four children also attended the school, and his wife taught third grade there for 15 years. The Rozenbooms’ oldest daughter Katie is completing her nurse practioner degree through Creighton University and working as an RN at Sanford in Sioux Falls. Her husband Josh Soodsma is a CPA and manager at Eide Bailly. The couple has a seven-month-old son, Levi. Daughter Heidi is completing her physician assistant degree and doing her rotations through Avera. She is married to Jon Vogel, a chemistry graduate student at USD. Son Mike is a senior at the University of Sioux Falls studying theology, and son Brett is a sophomore at Dordt College studying finance and accounting. In his free time, Rozenboom plays basketball a couple of mornings a week before work with a group of guys at the YMCA. He also enjoys getting out on the golf course. Part of a Bigger Picture Rozenboom said he has thoroughly enjoyed every aspect of his career as a banker, which has allowed him the opportunity to work alongside remarkable people and to be a part of many special aspects of his community. He said he finds it rewarding to facilitate between depositors and borrowers, employers and employees, and organizations and his community. Joining First PREMIER Bank, he said, was a unique job opportunity to be a part of something bigger. Owner T. Denny Sanford is known through the state for his philanthropic gifts, such as his most recent $125 million donation to establish a program to combine genomic medicine with primary care for adults. “Our owner is a remarkable visionary and has literally made transformational gifts throughout the state of South Dakota,” Rozenboom reflected. “It is rewarding to know that you have a chance to play a part in the continued growth and success of this organization and in the end knowing the kind of difference it will make as a result of his generosity.” n South Dakota Banker n February 2014 n www.sdba.com n 15 n Endorsed Vendor Spotlight Target Breach: What You Should Know By Jon Waldman, CISA, CRISC VP of Professional Services, Secure Banking Solutions, Madison, S.D. B y now you’ve heard that from around Black Friday and Dec. 15, retail giant Target experienced a breach that has (thus far) resulted in the compromise of more than 40 million credit and debit cards. To help better understand how to handle this breach, we have put together Target FAQs in regards to how your bank can handle this and how you can respond to your customers. What exactly happened? As time goes on, we’re finding out more information. Long story short, it has been reported that the “bad guys” got access to Target networks somehow and infected them with malicious software. That malicious software affected Target’s point-of-sale systems by collecting the magnetic stripe data stored on any card swiped at a U.S.-based brick-and-mortar store between the dates of Nov. 27 and Dec. 15, 2013. Who was affected? As mentioned above, if you or one of your customers swiped ANY card, be it credit or debit, from ANY financial institution (Target RedCard or your own bank’s card), your card information could have been compromised. This breach was not limited to Target cards only. What sort of information is contained on those magnetic stripes? The EXACT information varies a little bit by institution, but from what we know and what we’ve seen, you can assume that the following information on any card that was compromised will be included in this breach: your name, account number, card expiration date, PIN number and bank identification number (BIN). From our understanding (at this time), the CVV2 number, which is the 3-4 digit “security code” number physically printed on the back of your card that is used for card-notpresent transactions (i.e. online transactions) to prove that you physically possess the card, was NOT compromised. What can the bad guys do with this information? Under the assumption that they do not have the CVV2 number, it’s not likely that your card will be used for online transactions; however, since they have all of the information listed above, your card will likely be cloned (physically copied). The bad guys use cloned cards to withdraw money from ATMs, purchase fuel from gas pumps or make in-store purchases. Monitor your transactions! n 16 n What should we tell our customers? Our opinion is that honesty and transparency are the best policies. Most financial institutions have notified their customers of the breach (and made sure that the customer knows the breach had nothing to do with the institution, mind you) via statement stuffers, informational posts on their websites, emails, etc. Additionally, many of our customers have mined their data specifically looking for transactions made on their bank cards during the Nov. 27 to Dec. 15 timeframe, then contacted those customers directly and warned them of this breach. What should we do for our customers that have been affected? The quick answer is to re-issue cards to those customers affected by the breach. Some institutions have passed the cost for re-issuing the cards onto the customers, but (from what we’ve seen) most absorb that cost, as usual. Regardless, Secure Banking Solutions (SBS) would encourage you to advise your customers to monitor their accounts very closely for any fraud. Additionally, we’ve seen some institutions place transaction limits on accounts potentially affected as to limit potential fraud, but that’s going to have to be up to you and your customers. If you really want to dig into this breach, we have talked to a few banks that have gone out to online “card shops” in an attempt to re-purchase their customers’ card numbers from the bad guys that are selling said card information, but this is not something that SBS would recommend you pursue, as these are some shady characters to begin with. South Dakota Banker n February 2014 n www.sdba.com continued on next page Was PIN information included in this breach? It has been reported that PIN information was included in the breach. Target has recently come forth and confirmed that PIN numbers were indeed included, after initially speculating that they were not included in the breach. But as with all incidents like this, information changes over time, and more information is bound to be released as we continue along. What can my bank do to prevent this going forward? Unfortunately, this was out of any financial institution’s control, as a retail store was compromised. No third-party payment processor or data center that banks work with directly was involved. One thing banks can keep in mind going forward is to keep monitoring customer accounts for suspicious activity, or potentially look at additional fraud monitoring on accounts to (hopefully) catch some of this fraud before it affects your institution and your customers. What lessons can my bank learn from this breach? Since there’s not much you can do to prevent this sort of breach, we would certainly recommend that you update your incident response plans to include provisions for this sort of incident, as well as customer notification procedures for how your institution would handle something like this next time. You should also evaluate your vendor management program and update your risk assessment to adequately represent this risk to your financial institution. You will also want to present accurate information to your employees and customers on what happened and what they can do moving forward. If you have any questions regarding this article, or any other security issues you may encounter, please feel free to contact me at any time. n Jon Waldman, CISA, CRISC, is vice president of professional services at Secure Banking Solutions (SBS) in Madison, S.D. An SDBA endorsed vendor, SBS is the Midwest’s leading information security consulting firm. Waldman can be contacted at [email protected] or 605.923.8722. Or visit www.protectmybank.com. Banks Should Be Compensated for Costs of Retailer Breaches T he high visibility and extensive reach of the Target data breach should force all policymakers, networks, retailers and banks to revisit who bears responsibility for all the costs associated with breaches and figure out ways to better secure the system for the benefit of everyone involved, ABA Chairman Jeff Plagge said in an email to all bank CEOs following the Target data breach. ABA’s team of payments and security experts have been researching the Target breach to assess the manner in which it occurred and understand who should be held accountable for the clean-up. Plagge, who is president and CEO of Northwest Financial Corp. in Arnolds Park, Iowa, said the payments infrastructure is complex, involves multiple parties and includes vulnerabilities at every point. Identifying the guilty party and connecting fraudulent transactions to a specific breach can be challenging. “I’ve asked ABA to explore all options for ensuring that you and others who have had to cover losses or incur expenses as a result of a retailer breach are compensated for those costs,” he said. “Today’s system of passing much of the card reissuing expenses and fraud losses back to the issuers of the cards is patently wrong.” Options available could include legal action, changes to network reimbursement rules and legislation that imposes liability on responsible parties. Plagge asked bankers to share their data breach experiences at [email protected]. “Ultimately, our goal is to ensure the retail industry does its part to provide a secure card environment for our customers,” Plagge said. “Banks are already willing, and will continue to be willing, to go to the next level to improve the security of our card systems to benefit consumers.” He said merchants must invest in new EMV card readers and the other changes required to accept these EVM cards or their customers and banks’ customers will not be well served. “The Target breach is a great reminder of why interchange fees are important,” said Plagge. “A good portion of these revenues are devoted to innovation, fraud prevention and improved security.” ABA is offering its members new communications resources on phishing scams. These include sample tweets, a sample Facebook post and a sample press release that banks can use to communicate with customers and their communities about how to protect their data. Visit www.aba.com. n South Dakota Banker n February 2014 n www.sdba.com n 17 n Washington Update A Case Study in Effective Advocacy By Frank Keating President/CEO, American Bankers Association L ife in the post-Dodd-Frank era has left many a banker feeling helpless. The 2010 law continues to spew new regulations, and the most a bank compliance officer dares hope for is a month or week without a new rule, addendum or guidance. Few, I’m guessing, would imagine that any kind of rule reversal is possible in the current environment. But what ABA and others learned during one long month this winter is that with effective advocacy, positive change can happen. Regulators are, indeed, willing to change their minds – and their rules – when presented with a compelling case. The experience I am referring to is the battle over the final Volcker Rule regulation’s treatment of trust preferred securities. The Volcker Rule may not have been on community banks’ radar screen when the regulations were under development. They were, after all, intended to ban proprietary trading – something in which most smaller institutions do not engage. But ABA has long been concerned that all banks suffer collateral damage when Washington takes aim at large banks. That concern proved valid in December when final Volcker regulations came out that would have forced many banks – large and small – to suddenly write down millions in trust preferred securities held in collateralized debt obligations and take severe hits to capital. Bank investments in TruPS CDOs do not pose a systemic threat and had no business being captured by the Volcker Rule. But this was just one of many challenges regulators had in putting a vague law into practice. When the severity of this unintended consequence became clear, ABA and the state associations leaped into action. We alerted regulators to the urgent need for guidance and kept a continuous string of communications flowing about the specific impact this would have not only on the affected banks’ bottom lines but – more importantly – on their ability to lend. Working together, ABA, state associations and bankers engaged members of Congress, who weighed in with regulators and encouraged them to address our shared concerns. When it seemed that wasn’t enough to sway the agencies, ABA did the only thing that was left – we sued. This was a radical step, but appropriate for the situation. We estimated that around 300 banks would realize $600 million in capital losses if relief was not provided. Such precipitous write-downs were not only unjustified by any safety and soundness concerns, they would actually create safety and soundness concerns. The calendar was also a n 18 n Sen. Heitkamp Added as ABA 2014 GR Summit Speaker Sen. Heidi Heitkamp (D-N.D.), a member of the Senate Banking Committee, has been added as a keynote speaker at the ABA Government Relations Summit on March 24-26 in Washington, D.C. Heitkamp joins House Majority Leader Eric Cantor (RVa.), Rep. Shelley Moore Capito (R-W.Va.), political trend-watcher Charlie Cook and Wall Street Journal columnist Peggy Noonan on the speaker roster. Bank CEOs, employees, directors and trustees are invited to register now. The summit – the largest gathering of banking industry leaders in the nation’s capital – offers bankers an opportunity to meet with Congress and regulatory agencies to ensure they understand the principles behind the banking industry and can incorporate them into policy. Registration for the summit is free. Learn more and register at www.aba.com. n factor in the decision to sue. There was little time before serious damage would have been felt by banks, which had to prepare financial statements as of Dec. 31. Ultimately, the regulatory agencies were persuaded. They announced their intention to fix the problem on Dec. 27, and they issued a new regulation Jan. 14. The new rule exempted CDOs made up primarily of TruPS issued by community banks and in so doing covered 95 percent of TruPS CDOs by assets. Though this issue directly affected only a few hundred banks, the significance of this victory is broader. It demonstrates that with the right combination of facts and force, we can successfully defend our industry from irrational, unfair regulation. Ideally, a lawsuit won’t be needed to create future positive change. It’s far preferable to have banks and regulators engaged in an ongoing, candid dialogue – as occurred in December and January, albeit under duress – about how best to implement laws to the betterment, not detriment, of bank customers and communities. You can be sure ABA will continue that dialogue and our work to create a better policy environment for banking. n Frank Keating is president and CEO of the American Bankers Association (ABA). You can reach Keating at [email protected]. South Dakota Banker n February 2014 n www.sdba.com Ask the Appraiser Ethics Rule – Conduct By Sherry Bren Executive Director, South Dakota Appraiser Certification Program Value Opinions that Equal Contract Prices Question: I know appraisers who consistently conclude that the market value of any property they appraise is equal to the contract sales price. In doing so, they facilitate sales and financing of sales, which is apparently what keeps their clients happy. Is this a violation of USPAP? Response: A contract sale price can be a good indicator of a property’s market value, and it may be logical and reasonable for the appraiser to conclude that they are the same. However, this is not always the case. In some situations, a contract price will exceed what is typical in a market. In other situations, a contract price will be less than what is typical. A contract sale price, while a significant piece of market data, must not become a target in an appraisal assignment. Rather, competent analysis of relevant and credible market data must be the appraiser’s basis for a market value conclusion. If an appraiser consistently concludes that the contract sale price of any property they appraise equals market value, particularly when a competent analysis of credible market data indicates otherwise, the appraiser’s impartiality, objectivity and independence appear to have been compromised. The ETHICS RULE clearly prohibits such a practice. The Conduct section of the ETHICS RULE includes the following statements: An appraiser must perform assignments with impartiality, objectivity, and independence, and without accommodation of personal interests. 2. a direction in assignment results that favors the cause of the client; 3. the amount of a value opinion; 4. the attainment of a stipulated result (e.g., that the loan closes or taxes are reduced); or 5. the occurrence of a subsequent event directly related to the appraiser’s opinion and specific to the assignment’s purpose. (Bold added for emphasis) An appraiser must develop an opinion of market value impartially and objectively. An appraiser who selects only data that complements a contract sale price or analyzes data in a manner to purposefully support a contact sale price violates the ETHICS RULE. Notice: South Dakota does not allow an appraisal management company to prohibit an appraiser from reporting the fee paid to the appraiser in the body of the appraisal report. Violation of ARSD 20:77:07:03 is grounds for disciplinary action against the appraisal management company. Notice: Public information regarding disciplinary action taken against an appraiser is available upon written request to the South Dakota Department of Labor and Regulation’s Appraiser Certification Program at the address or email below. Include in the request for information the name of the appraiser and the appraiser’s city and state of residence. (Disciplinary action may include denial, suspension, censure, reprimand or revocation of a certificate by the department.) n An appraiser must not perform an assignment with bias. An appraiser must not advocate the cause or interest of any party or issue. An appraiser must not accept an assignment that includes the reporting of predetermined opinions and conclusions. An appraiser must not use or communicate a report that is known by the appraiser to be misleading or fraudulent. An appraiser must not knowingly permit an employee or other person to communicate a misleading or fraudulent report. The Management section of the ETHICS RULE also states that: An appraiser must not accept an assignment, or have a compensation arrangement for an assignment, that is contingent on any of the following: 1. the reporting of a predetermined result (e.g., opinion of value); If you have an appraisal related question that you would like to have answered in the “Ask the Appraiser” column, please submit it to Sherry Bren, executive director of the Appraiser Certification Program, 308 S. Pierre St., Pierre, SD 57501, fax 605.773.5405 or by email at [email protected]. South Dakota Banker n February 2014 n www.sdba.com n 19 n Bank Notes Two Long-Time Employees of Commercial State Bank Retire From left, Marcia Honomichl and Ann Rysavy, Commercial State Bank, Wagner. After years of service, two long-time employees of Commercial State Bank (CSB) in Wagner retired Dec. 31, 2013. Ann Rysavy retired from her position as vice president and operation manager after 39 years with CSB. In total, she worked in the banking industry for 41 years. Rysavy has seen many changes during her years in banking. Check amounts and account numbers were posted manually, and monthly service charges were calculated manually. Much of the accounting work was done with a typewriter and a calculator. Computers eventually took over, and in 1993, CSB changed to an imaging system. This switch created a paradigm shift in methods of bookkeeping and research of records, which resulted in a lot of time saved. Changes in technology and banking regulations keep banking a challenge. Rysavy enjoyed the many duties of vice president and operations manager such as keeping the server and computer network running and applications updated. She will miss serving the public and has enjoyed the host of skilled coworkers she has interacted with over the years. Rysavy and her husband, Dick, who will be retiring from TNT Enterprises, have four children and eight grandchildren. They are excited to have more time to invest in their kids, travel and do home projects. Marcia Honomichl served Commercial State Bank (CSB) for 39.8 years and was most recently president of the bank. She started at the bank as an assistant, and eager to learn the banking business, she helped everyone she could from the get go. Her favorite job was learning about investing the bank’s money and how events in Washington, D.C., can affect investments. With her love for numbers, the world of stocks, bonds and interest rates was a perfect fit for Honomichl. In 1991, Honomichl attended the Graduate School of Banking (GSB) through the University of Wisconsin – Madison. She also served on GSB’s Alumni Advisory Council. She was the first woman from CSB to attend GSB, which led to her being the first female loan officer and the first female president at the bank. Honomichl became president of CSB in 2006, and continued to serve as the chief financial officer, senior investment officer, loan officer and a director. n 20 n She served on the Board of Directors of the South Dakota Bankers Association and chair in 2008-2009. Honomichl was the second woman to serve in that position. Honomichl will miss interacting with the public from her professional position but is glad her community is small enough for her to see everyone around town. She plans on spending more time with her husband Dave, their two children and four grandchildren. In their spare time, the couple enjoys driving their Corvettes. After retiring, Honomichl plans on taking her dream trip to visit Neuschwanstein, a castle in Germany. n Two Employees Promoted at Pioneer Bank & Trust Pioneer Bank & Trust promoted two employees in January. Tim Uhrig has been promoted to loan processing officer at the Rapid City West Pioneer Bank & Trust location. Melissa Rabenberg has been promoted to operations manager at Sturgis Pioneer Bank & Trust. n At left: Tim Uhrig and Melissa Rabenberg Scholarship Awarded at BHSU In center is BHSU scholarship recipient Kristen Pace, Belle Fourche. Kristen Pace, an economics and finance major from Belle Fourche, is the recipient of a $1,000 scholarship from the South Dakota Bankers Foundation at Black Hills State University (BHSU) in Spearfish. The SD Bankers Foundation annually awards a scholarship to a junior majoring in economics and finance at BHSU. n Submit Your Bank Note If you are an SDBA member bank or associate member, tell us about your new employees, promotions, community service projects, economic development efforts, honors and landmark anniversaries. Email your stories and photos to [email protected] or mail to: Alisa DeMers, SDBA, PO Box 1081, Pierre, SD 57501. n South Dakota Banker n February 2014 n www.sdba.com Message from the Chairman...continued from page 4 to get engaged. First, ensure your bank reviews proposed legislation and determines how it may affect your institution. Do your best to understand how it will affect other types of banking institutions in South Dakota and determine if it is equitable. Then communicate with SDBA President Curt Everson, me or other members of the SDBA Board of Directors as we will need your input to guide the SDBA position as legislation moves forward. There is a great opportunity to familiarize yourself on this and other important legislative topics by attending the SDBA’s 2014 State Legislative Day in Pierre on Feb. 12. If you have not yet registered, please do so today at www.sdba.com. In regards to the status of our proposed South Dakota legislative resolution supporting our Taxation Equality Awareness Campaign, we still have a considerable amount of work to do. While several legislators have been approached, the majority have yet to be personally contacted. To gain support on this controversial topic, bankers must be willing to educate themselves on this issue and then take the time to personally educate others, especially our legislators. We plan to give an update on the status and direction of the campaign/resolution during the SDBA Legislative Day program. Over the past seven months as your chairman, I have invested a significant amount of time strategizing and executing our SDBA Taxation Equality Awareness Campaign. Upon accepting the chairmanship, I did, From the Executive Office...continued from page 5 buyout of a European telecommunications company’s interest in Verizon Wireless. Discussion about mission creep makes Farm Credit System anxious. So what is this campaign really about? Credit union advocates are crowing about the success of their counter campaigns, noting that local governing bodies have been reluctant to take official positions about federal tax policy matters that they cannot directly control. The same is true for state legislators who understand the non-binding nature of a state resolution urging Congress to examine the current day factual justifications surrounding these exemptions. The fact is that this taxation education awareness campaign is not about resolutions. It is about educating the general citizenry – taxpayers – about facts: who pays taxes, who has special carve-outs and why they were granted long ago, and what has changed. Once educated, the citizenry – voters and elected official – can make an informed decision about what needs to occur. What could possibly be wrong about that? n however, raise two other areas of concern. The first is addressing the accelerating regulatory burden at the federal level. In this regard, we all have an upcoming opportunity to get directly engaged in this initiative by attending the ABA Government Relations Summit in Washington, D.C., on March 24-26. You will not only hear the latest happenings in Washington, but, more importantly, you will have the opportunity to visit with our congressional leaders. Nothing beats a face-toface discussion, and registration is free. I hope you will consider joining me. Visit www.aba.com to register. My last platform issue dealt with addressing rural housing financing concerns. Here also significant work remains. On a positive note, though, effort and strategies are being contemplated to address this issue on various fronts. However, it is vital to coordinate our efforts and move forward. See the story on page 8 where I have asked Van Fishback, our Federal Home Loan Bank representative, to give us an update in this area from his perspective. As always, please feel free to reach out to me with any thoughts, questions or concerns. Together let’s make 2014 a GREAT year to be a South Dakota banker! n Kevin Tetzlaff is president/CEO of First Bank & Trust in Brookings. You can contact Tetzlaff at [email protected] or 605.696.2200. Wellmark BCBS App Available W ellmark Blue Cross Blue Shield has made it easier and faster to get the health information you need when you need it most, whether at home, work, the doctor’s office or on the go. Wellmark now offers a mobile app to help recipients get information they need to help manage their health plans. The app provides a fast and convenient way to: l View doctors and hospitals within the Wellmark health plan network. l Read reviews and rate network providers through the Find a Doctor or Hospital tool. l Connect to myWellmark for claims status, coverage details and flex spending accounts. l View and email your ID card. l Call a nurse 24/7 or your doctor’s office with a touch of the screen. Download the free app today at www.wellmark.com/ gomobile. n South Dakota Banker n February 2014 n www.sdba.com n 21 n Classifieds Agriculture/Commercial Loan Officer (Security State Bank, Tyndall & Chancellor, S.D./Heron Lake, Minn.) Security State Bank (Tyndall, Chancellor and Heron Lake), founded in 1932, is a $125 million independent community bank and a leading agricultural and commercial lender in southeast South Dakota and southwest Minnesota. SSB is seeking a top performing agriculture/ commercial loan officer to grow our market share. The successful candidate will be responsible for developing new loan business, in addition to servicing existing production agricultural and real estate customers. Strong sales and credit administration skills are necessary. Strong knowledge of accounting I financial systems. Excellent oral and written skills are essential. Basic Microsoft Office skill set required. Bachelor’s degree in finance or agricultural economics required. Minimum of 10 years of experience in like industry preferred. Family farm background preferred. The successful candidate should be well established in the agricultural industry network. Send cover letter, resume and salary requirements to John J. Baumiller at johnbaumiller@ banksecuritystate.com. n Business Banker (First Bank & Trust, Sioux Falls, S.D.) First Bank & Trust is looking for an individual to fill a business banker position. This person should have a bachelor’s degree in a related field and a minimum of seven years of experience in business finance or the equivalent. This person should have strong experience in credit risk management, financial management and building relationships. This person is to develop and manage business banking relationships of various sizes. Emphasis is placed on credit quality and a “needs based” approach to financial management. For more information and to apply online, visit our website at www.bankeasy.com. n Business Loan Officer I (First Bank & Trust, Brookings, S.D.) First Bank & Trust is looking for an individual to fill a business loan officer n 22 n one position. This person should possess a bachelor’s degree and two years of related experience or the equivalent. Experience recommended in loan documentation, loan file compliance, credit analysis, and an indepth understanding of business and personal financial concepts. This position’s responsibilities include underwriting, servicing, and developing business loan relationships in a profitable manner while minimizing risk. Emphasis is placed on credit quality, loan performance and client profitability. For more information and to apply online, please visit our website at www.bankeasy.com. n Regional Business Development Officer (First Bank & Trust, Sioux Falls, S.D.) First Bank & Trust is looking for an individual to fill a regional business development officer position. This person should have an extensive contact list that may have been developed over an extended period of time while working in sales for another industry within the defined market territory. A bachelor’s degree is preferred but not required. This person is to identify and develop sources of potential clients within a defined geographical area comprised mostly of eastern South Dakota and northwest Iowa. This person will work closely with a team of bank professionals to offer comprehensive and customized financial solutions for high net worth and/or high income clients. For more information and to apply online, please visit our website at www.bankeasy.com. n Place Your Listing If you have a job opening at your bank or something to sell, send your classified listing to [email protected] and we will post it in South Dakota Banker and on the SDBA website. This service is free to member banks. The fee is $50 for non-members. (150 word limit.) Questions, call Alisa DeMers at 800.726.7322. n South Dakota Banker n February 2014 n www.sdba.com Educational Calendar Seminars and Conferences SDBA 2014 State Legislative Day Feb. 12, 2014: Ramkota RiverCentre, Pierre l Writing Teller Training and Procedures l Do’s and Don’ts on Working Caregivers and Fiduciaries l New Business Account Interview – CIP, CDD and Legal Issues l Bank Call Report Prep – Part Three l Motivating and Managing the Teller Line ABA Government Relations Summit March 24-26, 2014, Omni Shoreham, Washington, D.C. l Call Reports for Banks - Recent Changes, Highlights and Pitfalls SDBA 2014 Agricultural Credit Conference April 9-11, 2014, Ramkota RiverCentre, Pierre l Dealing with Casual Days, Dress Codes and Work Appearance l Social Media Ricks – What the Final Guidance Means and Compliance Tips NDBA/SDBA Bank Management Conference Feb. 14-15, 2014: The Westin Kierland Resort & Spa, Scottsdale, Ariz. IRA Current Events/Update March 4, 2014: SDBA Office, Pierre March 5, 2014: Ramkota Inn, Sioux Falls Opening New Accounts – Documentation and Compliance April 17, 2014, Clubhouse Hotel & Suites, Sioux Falls Banking Schools IRA Basics May 5, 2014: Pierre May 6, 2014: Sioux Falls FDIC Bank Directors College May 6, 2014: Sioux Falls Convention Center, Sioux Falls 2014 NDBA/SDBA Annual Convention June 8-10, 2014: Ramada Plaza & Suites, Fargo, N.D. February Webinars The following are available as live webinars and/or recorded seminars. For more information and additional webinars go to www.sdba.com and click on Education and then Webinars. GSB Bank Technology Management School March 30-April 4, 2014: University of Wisconsin Madison GSB Human Resource Management School April 6-11, 2014: University of Wisconsin - Madison * Scholarship deadline is Feb. 3, 2014. Dakota School of Lending Principles April 22-25, 2014: Aberdeen Dakota Event Center, Aberdeen SDBA 2014 National School for Experienced Ag Lenders June 23-26, 2014: Black Hills State University, Spearfish Graduate School of Banking at Colorado July 13-25, 2014: University of Colorado - Boulder * Scholarship deadline is March 1, 2014. l Bank Call Report Preparation for Beginners – Five Part Series l What to do When a Customer Dies l Health Savings Accounts Graduate School of Banking at Wisconsin Aug. 3-15, 2014: University of Wisconsin - Madison * Scholarship deadline is May 1, 2014. l HDMA Reporting Mistakes – Will you be ready for the March 1, 2014, Deadline? GSB Financial Managers School Sept. 21-26, 2014: University of Wisconsin - Madison l Bank Call Report Part Two l For Sales Managers: Seven Habits of Highly Effective Sales Teams GSB Bank Technology Security School Sept. 28-Oct. 3, 2014: University of Wisconsin Madison l Teller Compliance Issues: Reg CC, CTR and UCC 3 & 4 l Roth IRAs and Conversion Roths l BSA/AML & OFAC Compliance – What was old is new again. l Compliance Perspectives Program and registration information is available six to eight weeks before each conference. For complete registration information, visit www.sdba.com. South Dakota Banker n February 2014 n www.sdba.com n 23 n Conference, Reception & Dinner SDBA 2014 State Legislative Day February 12, 2014 Ramkota RiverCentre Pierre, South Dakota Photo by South Dakota Tourism The SDBA’s 2014 State Legislative Day is your opportunity to stay up-to-date on both state and federal legislation which could affect the banking industry and to visit with state legislators. Register at www.sdba.com. Sponsored by:
Similar documents
South Dakota Bankers Association
South Dakota Banker is a monthly magazine published by the South Dakota Bankers Association that is dedicated to enhancing the banking profession by providing useful and timely information on impor...
More informationSouth Dakota Bankers Association
South Dakota Banker is a monthly magazine published by the South Dakota Bankers Association that is dedicated to enhancing the banking profession by providing useful and timely information on impor...
More informationSouth Dakota Bankers Association
Nadine Kepford, IS/Business Manager [email protected] Jeanine Dyce, Administrative Assistant [email protected] Joan Deal, Marketing Director of Education [email protected] Michelle Guthmiller, Insurance ...
More information