2014 directory of international marketing research companies

Transcription

2014directory
INTERNATIONAL
2014 DIRECTORY OF
INTERNATIONAL MARKETING
RESEARCH COMPANIES
The United States has roughly 4% of the world’s population — which means if you aren’t expanding
globally, you could be missing the other 96%. In order to stay competitive in today’s expanding
business environment you need to reach a global audience, before your competitors do.
But to expand to other markets, you need to understand them. What a consumer in India wants is
probably much different than what a consumer in Norway, or the US expects. To understand the
complex global marketplace and craft a viable expansion strategy you need solid market research
from a company that understands the complexities of an international audience.
AMA’s Directory of International Marketing Research Companies features leading research providers
that can start you on your global journey to profit.
Interested in being featured in AMA’s Marketing News directories?
Learn more at www.ama.org/directories.
AN ADVERTISING SUPPLEMENT TO THE AUGUST 2014 ISSUE OF MARKETING NEWS. COPYRIGHT 2014 BY THE AMERICAN MARKETING ASSOCIATION. ALL RIGHTS RESERVED.
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GEOGRAPHIC INDEX TO THE DIRECTORY OF
International Marketing Research Companies
UNITED STATES
CALIFORNIA
Decipher
Juárez and Associates, Inc.
CONNECTICUT
RTi Research
PENNSYLVANIA
COLOMBIA
Marketing Systems Group
Offerwise
TEXAS
Decision Analyst, Inc.
Illuminas
M/A/R/C® Research
(AFRICA, ASIA,
UTAH
SSI
Sawtooth Software
GEORGIA
VIRGINIA
University of Georgia/MRII
Issues & Answers Network, Inc.
ILLINOIS
B2B International
Customer Lifecycle, LLC
The Martec Group
Offerwise
Rabin Research Company
INTERNATIONAL
AUSTRALIA, EUROPE,
MIDDLE EAST, ATLANTIC
& PACIFIC REGIONS)
Offerwise
CHINA
WASHINGTON
Offerwise
B2B International
The Martec Group
WEST VIRGINIA
SIS International Research
MindField Online/MindFieldMedical
FRANCE
The Martec Group
WISCONSIN
La Maison du Test
Morpace Inc. Market Research
The Martec Group
MICHIGAN
and Consulting
GERMANY
ASK International Market Research
MINNESOTA
CANADA
TripleInk
(ASKi) GmbH
B2B International
The Martec Group
MISSOURI
Maritz Research
QUEBEC
NEW JERSEY
Voxco
CARAVAN from ORC International
JAPAN
INTAGE Inc.
®
RTi Research
NEW YORK
B2B International
Gfk
MEXICO, CENTRAL,
& SOUTH AMERICA
UMG International
Radius Global Market Research
Sermo WorldOne
YouGov
UKRAINE
Illuminas
PHILIPPINES
ARGENTINA
Offerwise
UNITED KINGDOM
B2B International
Illuminas
OHIO
Burke, Inc.
BRAZIL
RTi Research
Offerwise
Sermo WorldOne
AUGUST 2014 | MARKETING NEWS
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2014directory
A
ASK International Market
Research (ASKi) GmbH
Moenckebergstrasse, 10
20095 Hamburg, Germany
PHONE: +49 40 3256 710
FAX: +49 40 3256 7198
EMAIL: [email protected]
WEB: www.aski.de
Hamburg — Corporate Headquarters
CEO: Izabela Borgmann
EUROPE CONTACT:
Steffen Pohl, Account Executive
USA CONTACT:
Kirsten Dietrich, Account Executive
ASKi, founded in 1953, is a provider of fieldwork
and data services. We coordinate market research
globally via long-standing partnerships. All
planning, organizing, and fieldwork supervision is
done by our own staff on-site. We offer full service
competence in terms of tailored market research
instruments and exploration methods. Our strengths
are our highly qualified, experienced and
interdisciplinary team, our flexibility, promptness,
superior client service, accurate data collection and
a genuine interest in your questions.
Our partner company ASKi-Data handles
translations, data and coding. Your contact for
those services:
CONTACT: Izabela Borgmann, Director
WEB: www.askidata.de
INTERNATIONAL
WEB: www.b2binternationalusa.com
CONTACT: Julia Cupman, Director
ADDITIONAL COMPANY LOCATIONS:
Illinois
PHONE: (312) 204-7201
EMAIL: chicago@
b2binternational.com
WEB: www.b2binternationalusa.com
U.K.
PHONE: +44 (0)161 440 6000
EMAIL: info@
WEB: www.b2binternational.com
China
PHONE: +86 (0)10 5735 1061
EMAIL: beijing@
WEB: www.b2binternational.com/china
Germany
PHONE: +49 (0)211 88231 728
EMAIL: duesseldorf@
WEB: www.b2binternational.de
B2B International is a specialist business-tobusiness market research consultancy that provides
customized b-to-b market research and intelligence
studies on a global scale from its offices in North
America, Europe and Asia.
Our b-to-b expertise covers all industry sectors—
from manufacturing to engineering, chemicals to
construction—throughout the world.
As the trusted b-to-b research partner for hundreds
of clients, our areas of specialization include:
Burke’s primary areas of focus include:
• Brand Assessment
• Product/Service Development
• Customer Loyalty
• Linking Data Sources
• Channel & Go-To-Market Research
• Market Segmentation
• Competitive Intelligence
• Customer Satisfaction & Loyalty Research
• New Product Development (NPD) Research
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Burke capitalizes on its state-of-the-art research
execution, advanced analytical techniques, and
leading edge technology to provide decision
support solutions to companies across all major
industry sectors. Burke’s reputation derives from
expertise in defining problems, developing research
designs, executing complex quantitative and
qualitative studies, analyzing data, and interpreting
results to enable clients to make the most informed
decisions possible. Burke has expertise in a broad
range of industries, both domestic and international,
and across many data collection methods, including
online and mobile. All of Burke’s core competencies
are supported by an active commitment to internal
research and development programs.
• Branding Research
• Market Sizing & Opportunity Research
B2B International
Burke, Inc.
500 West 7th Street
Cincinnati, OH 45203
PHONE: 1-800-688-2674
FAX: (513) 684-7717
WEB: www.burke.com
CONTACT: Diane Surette, Executive
Vice President, Head of
Client Services
• Employee Engagement
• Employee Satisfaction Research
707 Westchester Avenue,
White Plains, NY 10604
PHONE: (914) 761-1909
FAX: (914) 761-1503
EMAIL: newyork@
B
• Advertising Research
• Customer Journey Mapping
A
NOTE: The following information was supplied
by the advertisers in this issue to provide readers
with additional details about their companies.
All of the listings are paid advertisements.
• Shopper Research
• Research Education.
As further evidence of Burke’s outstanding
quality in marketing research, Burke has attained
ISO 20252 certification.
C
• NPS Tracking Research
• Pricing Research
• Segmentation
• Usage & Attitude (U&A) Research
CARAVAN® from
ORC International
• VOC Research.
902 Carnegie Center, Suite 220
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INTERNATIONAL
Princeton, NJ 08540
PHONE: (609) 452-5400
FAX: (609) 452-5292
EMAIL: caravaninfo@
orcinternational.com
WEB: www.orcinternational.com/
caravan
CONTACT: Wayne Russum, SVP,
Director CARAVAN Services
ORC International’s CARAVAN® omnibus
surveys offer economical, quick-turnaround
consumer research combined with professional
guidance and a dedication to quality from our
experienced research team.
Surveys include Telephone CARAVAN (fullyprojectable probability sample including cell
phones and landlines), Online CARAVAN
(U.S. adults), as well as specialized U.S. audience
targeting among teens, parents, age generation or
geography. In addition, our weekly International
Omnibus covers 22 key European, Asian, North
and South American countries with questionnaire
translations included.
CARAVAN is ideal for concept, ad, logo or message
testing; market sizing and profiling customers;
product pricing; measuring and tracking attitudes,
awareness and usage; publicity generation, thought
leadership and pitch enhancement.
In addition to continuous guidance and support
from our experienced team of research
professionals, we can easily accommodate the
following for your project: questionnaire design
and consultation; complex skip patterns/question
wording piping; multi-cell testing; audio, video and
graphics; longer questionnaires (over 20 questions);
summary reports.
of research findings and customer requirements
into the day-to-day management and operations of
the organization.
We help companies avoid costly mistakes by
focusing on thorough front-end planning,
appropriate research execution, and in-depth
action implementation at the back end. Outcomes
are rigorous and balanced customer-focused
performance metrics, improved financial results,
and a superior total customer experience.
With reach to more than 3 million individuals in
160+ countries, we conduct strategic qualitative
and quantitative research in multiple localized
languages on a worldwide basis.
D
Decipher
7 River Park Place East, Suite 110
Fresno, CA 93720
PHONE: (559) 436-6940
FAX: (559) 436-6944
WEB: www.decipherinc.com
TWITTER: @deciphertweets
FACEBOOK: Facebook.com/decipherinc
CONTACT: Kristin Luck, President
A marketing research services provider, Decipher
specializes in online survey programming,
sampling, data collection and data reporting.
Utilizing proprietary Web-based applications,
Decipher integrates state-of-the-art technology
with traditional research techniques. Decipher is
all about uncovering opportunities in whatever
territory is explored with clients. As a true partner,
Decipher isn’t interested in just data, but also about
what that data represents for each client.
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The company focuses on technology and research
systems that bring data to life, and in doing so,
helps reveal how even seemingly small discoveries
can yield meaningful insights.
Decision Analyst, Inc.
604 Avenue H East
Arlington, TX 76011
PHONE: (817) 640-6166
FAX: (817) 640-6567
EMAIL: jthomas@
decisionanalyst.com
WEB: www.decisionanalyst.com
CONTACT: Jerry W. Thomas,
President/CEO
John Gachelin, Vice President
International Research
Decision Analyst is a full-service, custom, ad hoc
marketing research and marketing consulting firm.
We have conducted research and consulting
assignments in Canada, Europe, Latin America,
Australia, and Asia.
Our International experience includes: market
structure analyses, pricing analyses, advertising
tests, promotion tests, segmentation studies,
strategy analyses, customer satisfaction tracking,
and new product research, as well as depth
interviews and focus groups in person and via the
Internet. We have created extensive international
panels of consumers and professionals including:
Over 7,000,000 consumers, 118,000 IT/IS
professionals 25,000 Physicians and Surgeons,
105,000 Executives, 17,000 Contractors,
Over 660,000 European consumers, Over 300,000
Latin American consumers, Over 450,000
Australia/Asia consumers.
The Directory continues on the following page
Customer Lifecycle, LLC
319 N. Weber Rd., #360
Bolingbrook, IL 60490
PHONE: (630) 412-8989
EMAIL: kaferenz@
customerlifecycle.us
WEB: www.customerlifecycle.us
CONTACT: Karin A Ferenz, Principal
Customer Lifecycle is a global research based
consultancy that works with B2B and B2C
companies to get more value and better business
results from research through significantly
improved coordination, deployment and integration
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G
GfK
200 Liberty Street, 4th Floor
New York, NY 10281
PHONE: (212) 240-5300
WEB: www.gfk.com
CONTACT: Holly Jarrell or Gwil Jones
GfK is the trusted source of relevant market and
consumer information that enables its clients to
make smarter decisions. More than 13,000 market
experts combine their passion with GfK’s 80 years
of data science experience. This allows GfK to
deliver vital global insights matched with local
market intelligence from more than 100 countries.
By using innovative technologies and data sciences,
GfK turns big data into smart data, enabling its
clients to improve their competitive edge and enrich
consumers’ experiences and choices.
I
Illuminas
3801 S. Capital of Texas Hwy
Suite 200
Austin, TX 78704
PHONE: (512) 652-2700
FAX: (512) 533-0399
WEB: http://us.illuminas-global.com
CONTACT: Amelia Carry, Director,
Marketing & Business Development
New York, United Kingdom
INTERNATIONAL
Illuminas is a full-service, global research
consultancy dedicated to helping companies
leverage market intelligence to gain leadership
positions. Whether you are trying to identify key
market trends, solve critical business issues or
create leading brand strategies, our team of expert
research consultants will recommend the most
appropriate combination of quantitative and
qualitative research tools to meet your objectives.
Some of the biggest and most successful companies
in the world come to us because we understand
their business needs and we reach beyond the data
to tell the story behind the research.
INTAGE Inc.
INTAGE Akihabara Bldg.,
3 Kanda-Neribeicho
Chiyoda-ku, Tokyo 101-8201
Japan
PHONE: +81-3-5294-0111
WEB: www.intage.co.jp
CONTACT: Jason Higgins
The INTAGE Group is Japan’s market research
leader, with over half a century of experience in
delivering tailor-made solutions to the marketing
challenges facing companies today.
We combine reliable syndicated data services with
customized research to provide timely and in-depth
insight that helps clients make effective strategy
and marketing decisions. To stay on the cuttingedge, we apply the latest methodologies and
technologies, including mobile and digital, to
deliver detailed, actionable intelligence.
With full-service operations and dedicated local
teams across the ever-changing, diverse and
dynamic Asia region, the INTAGE Group merges
local insight and the latest digital technology
with our expertise in information services and
integrated systems solutions. This combination
allows us to offer extensive knowledge about local
and global market trends to help clients maintain a
competitive advantage.
Issues & Answers
Network, Inc.
5151 Bonney Rd.
Virginia Beach, VA 23462
PHONE: (757) 456-1100
FAX: (757) 456-0377
WEB: www.issans.com
CONTACT: Peter J. McGuinness,
President
Carla Lindemann, Chief Operating
Officer
Issues & Answers Network, Inc. is an integrated
global marketing research company with corporate
headquarters in Virginia Beach, VA and several
other locations throughout the United States.
Our international network of reliable alliance
partners extends our research capabilities to Africa,
Asia, Central America, South America, Europe,
Eastern Europe, the Pacific Rim, the Middle East,
and Scandinavia.
Research services include:
IN-HOUSE DATA COLLECTION (400 CATI
stations across five call centers located in the
United States; new services such as web-based
research, Instant Consumer Evaluation (ICE)and
Interactive Voice Response; three on-staff
moderators; in-person interviews; direct mail).
PROJECT MANAGEMENT (Responsive
account executives who guide you through every
step of the research process).
DATA PROCESSING AND TABULATION
ANALYSIS (Multivariate, trade off, factor,
conjoint, and discrete choice; Risk Reduction
Research to assist retailers and manufacturers in
pre-selecting styles, designs and products that have
a greater likelihood of success).
STRATEGIC CONSULTING (Recommendations
to guide strategic marketing decisions based on
actionable research findings) Snapshot of industries
include: Agriculture, alcoholic beverages, consumer
durables, beauty, health, and pharmaceuticals, IT/
telecommunications, financial services, food and
beverages, hospitality, and lifestyle products.
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INTERNATIONAL
J
Juárez and Associates, Inc.
12139 National Boulevard
Los Angeles, CA 90064
PHONE: (310) 478-0826
FAX: (310) 479-1863
WEB: www.juarezassociates.com
CONTACT: Nicandro Juarez, President
Full-Service International Research and
Management Consultants for the United States,
Latin America and the Caribbean. Since 1971.
Services provided to governmental, institutional
and private sector clients include: General &
Hispanic Marketing, Focus Group Facilities &
Services, Mall Intercepts, Survey & Social Science
Research, Program Review & Evaluation,
Educational & Human Resource Development,
Social Marketing, and Telephone Surveys.
Complete bilingual (Spanish/English) capabilities.
L
LA MAISON DU TEST
66 Rue de Paris
93100 Montreuil, France
PHONE: 33.1.7302.6969
FAX: 33.1.7302.6960
EMAIL: info@
lamaisondutest.com
WEB: www.lamaisondutest.com
CONTACT: Christophe Malmanche,
General Manager
One of the best studios in Paris: Our modern and
functional facilities are fully dedicated for your
qualitative projects. Each viewing rooms with
two-way mirrors. We are located down town near
shopping district and easy access from different
railway stations.
We are at your service at all times throughout
the process.
M
M/A/R/C® Research
7850 N. Belt Line Rd
Irving, TX 75063
PHONE: 1-800-884-MARC (6272)
WEB: www.MARCresearch.com
EMAIL: Merrill.Dubrow@
MARCresearch.com
CONTACT: Merrill Dubrow
M/A/R/C® Research is a full-service custom
marketing research firm dedicated to aiding in
the creation, evaluation, and strengthening of
brands. Since 1965, M/A/R/C® has designed and
executed qualitative and quantitative research with
traditional and online solutions while adhering to
a client-service ethic built on dependability
and collaboration.
Specializing in analyzing consumer and B2B
marketing challenges, M/A/R/C® strives to
help brands improve marketing strategy and
brand strength.
M/A/R/C® Research is headquartered in Dallas,
Texas with satellite offices across the U.S.
M/A/R/C® Research is part of Diversified Agency
Services, a division of Omnicom Group Inc.
Since 1993 LA MAISON DU TEST is your ideal
partner for field research.
We conduct your quantitative projects at central
location, at home, at POS, on the street. Each
project is carefully and professionally executed
with our IT equipment (80 CAPI/CAWI; 250
Tablet PCs).
Our own CLT facilities in Paris and Bordeaux with
a kitchen and a WIFI connection.
We conduct your product, packaging or concept
testing, customer satisfaction surveys.
We have an entire department working exclusively
on recruiting respondents.
Maritz Research
1355 North Highway Drive
Fenton, MO 63099
PHONE: 877-4MARITZ
WEB: www.maritzresearch.com
About Maritz Research
As one of the world’s largest marketing research
firms, Maritz Research, a unit of Maritz LLC Inc,
2014directory
helps many of today’s most successful companies
improve performance through a deep understanding
of their customers, employees and channel
partners. Founded in 1973, Maritz Research
offers a range of strategic and tactical solutions
concentrating primarily in the automotive,
financial services, hospitality, technology\
telecommunications, and retail sectors.
Maritz Research leads the industry in creating
Customer Experience Measurement solutions
and we apply these solutions to our client’s
business so they can attract, retain, and grow
profitable customers.
Maritz Research has operations in the U.S.,
Canada, the United Kingdom, Germany, and
Shanghai, China. All research projects are carried
out in compliance with the International Standard:
ISO 20252. Member CASRO.
Marketing Systems Group
755 Business Center Drive
Suite 200
Horsham, PA 19044
PHONE: 1-800-336-7674 or
(215) 653-7100
FAX: (215) 653-7115
WEB: www.m-s-g.com
EMAIL: alambert@
m-s-g.com
CONTACT: Alan Lambert
Marketing Systems Group provides innovative
products and services designed for the survey
research industry. MSG products include
GENESYS Sampling, PRO-T-S Dialers and
ARCS Panel Management IVR and Web
recruiting. GENEYS Sampling provides fullservice sampling capabilities including RDD, listed
samples, business samples, screening services,
online/Web sample, address-based sample,
sample/list enhancement services including
telephone lookup and data appendage as well
as cell phone samples. PRO-T-S is a research
predictive dialing system designed to improve
productivity and quality while reducing costs.
ARCS is an all-in-one tool created for panel
management, Web/IVR recruiting and data
collection. Other MSG resources include
database development, management and
analytical capabilities.
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The Martec Group
105 W. Adams Street, Suite 2900
Chicago, IL 60603-4109
PHONE: 1-888-811-5755
FAX: 248-351-4158
WEB: www.martecgroup.com
CONTACT: Chuck Bean, Partner
Detroit, Green Bay, Frankfurt, Shanghai, Beijing
The Martec Group is a full-service global marketing
research and consulting company celebrating 30
years of marketing research excellence. Martec
provides business-to-business and business-toconsumer research solutions supported by a range
of qualitative and quantitative intelligence offerings
to suit your strategic needs. Martec offices support
a vast array of industries, technologies and markets
including: Healthcare/Life Sciences, Automotive/
Transportation, Chemicals, Building Construction,
Utilities, Advanced Technologies, Private Equity,
Financial Services and Food/Nutrition.
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INTERNATIONAL
Mindfield Online
1012 Kanawha Blvd. East, Suite 301
Charleston, WV 25301
PHONE: (304) 343-9650
FAX: (304) 343-6522
WEB: www.mindfieldonline.com
CONTACT: Jay Mace, Vice President
The McMillion Companies provide more than 35
years of data collection experience and leading
edge technology. Our online panel, Mindfield
Online, uses the latest proprietary software
integration for the best panel and programming
experience available. MindField Medical, another
McMillion company, combines a multi-method
approach to physician and patient surveys using
technology as the filter to allow for the most
representative approach to Healthcare data
collection. Our web development team
continuously provides stunning data collection
tools, now enhanced by Beacon by Decipher, that
integrates with mobile and social media to give
not only the respondent but, your clientele the
best online experience possible. The sky is truly
the limit for your research projects when using
The McMillion Companies. Our IQD electronic
countermeasures, which now include Experian
Data Quality, insure panel integrity and a
quality experience.
Morpace Inc.
Market Research and Consulting
31700 Middlebelt Road
Farmington Hills, MI 48334
PHONE: (248) 737-5300
FAX: (248) 737-5326
WEB: www.morpace.com
CONTACT: Duncan Lawrence, President
Morpace is a full-service, global survey research
and consulting organization specializing in
qualitative and quantitative research. Our clients
rely on our innovative solutions and research
expertise in a wide range of industries including
automotive, financial services, healthcare, retail
and consumer goods, and technology.
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INTERNATIONAL
Through custom research designs, in-house
analytics and modeling expertise, and visually
dynamic reporting, Morpace provides our clients
with the industry information and marketing
knowledge they need to make smart financial and
strategic decisions.
Morpace delivers global expertise and innovative,
proprietary solutions in three core areas: brand
and communications; market and product
development; and customer experience
management including satisfaction, loyalty and
retention. Examples of our innovative solutions
include mobile research, text analytics, Claros
Communities™, and dynamic dashboards.
Established in 1941, Morpace is one of the fastest
growing marketing research firms in the United
States. We conduct research in over 60 countries
and on five continents. Morpace is headquartered
in Detroit with full-service offices in Los Angeles,
London and Shanghai.
O
EMAIL: main@
rabin-research.com
WEB: www.rabinresearch.com
CONTACT: Michelle Elster,
Vice President,
([email protected]; ext. 15)
Nina Mueller, Vice President,
([email protected]; ext.16)
Rabin Research, a full-service global marketing
research company, offers a wide range of high
quality, cost-efficient consumer and b2b marketing
research services. We work in all industries with a
significant number of studies in packaged goods,
financial, retail, healthcare products/services, food/
food services, and new technologies. Since 1963,
we have successfully completed over 5,400 studies
for many of the world’s leading companies. Study
types include: segmentation, problem detection,
concepts, names, product use, packages, design,
pricing, colors, employee/customer satisfaction,
promises, positioning, advertising, tracking, and
awareness/attitude/usage. We do qualitative and
quantitative studies worldwide and employ all data
collection methods.
Offerwise
44095 Pipeline Plz, Suite 330
Ashburn, VA 20147
PHONE: 1-800-280-4947
WEBSITE: www.offerwise.com
CONTACT: Rob Dolafi
ADDITIONAL COMPANY
LOCATIONS: Chicago, Seattle,
Buenos Aires, São Paulo, Bogota
Offerwise is a leading research and sample provider
for the US Hispanic & Latin American markets.
It is home to the largest and most representative
online US Hispanic panel in the industry. Its recent
expansion in to Latin America covers every country
with all socio-economic classes represented.
Radius Global Market
Research
120 Fifth Avenue
New York, NY 10011
PHONE: (212) 633-1100
WEB: www.radius-global.com
CONTACT: Chip Lister, Managing
Director
Radius Global Market Research excels at
addressing complex issues in development,
marketing and communications for Fortune 500s,
multinational companies and other industry leaders.
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We are a global team of smart marketers and savvy
research professionals with diverse experience
across dozens of industries. We are committed to
bringing cutting-edge, custom research solutions to
every engagement so that you can maximize your
brand growth. Our intellectual capital is truly
global, as Radius research engagements stretch
from Asia, across Africa and Europe, to the
Americas. The newest office in Dubai brings the
Radius global market research expertise closer to
the multinational organizations seeking expansion
in that region.
Companies rely on Radius for strategic businessbuilding guidance to optimize brand offerings,
identify clear innovations, and develop
compelling customer propositions. This is our
single-minded focus: helping brands achieve
better business performance.
RTi Research
1351 Washington Boulevard
Stamford, CT 06902
PHONE: (203) 324-2420
FAX: (203) 964-8269
EMAIL: drothstein@ rtiresearch.com
WEB: www.rtiresearch.com
CONTACT: David Rothstein, CEO
For more than three decades, our knowledgeable
and dedicated team of highly experienced
professionals has been providing innovative,
custom marketing-focused research and brand
strategy solutions. Our clients – many with 10+
year relationship – are the largest and most
highly regarded companies within their
respective industries.
RTi Research is known for providing insight
>>>
R
Rabin Research Company
500 N. Michigan Ave.
Suite 1410
Chicago, IL 60611
PHONE: (312) 527-5009
FAX: (312) 527-5025
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2014directory
and answers that lay the foundation for intelligent
business decisions, and for not spouting “researchspeak.” We offer a unique combination of analytical
skill and business savvy; our clients count on us to
help them connect the dots, tell the story and influence
decisions.
Market Researchers play a vital role in supporting
the innovation efforts of their companies, thus we
are constant innovators ourselves. In addition to our
complete offering of traditional research tools and
methods, RTi continuously develops specialized
products and advanced analytics in support of
increasingly complex business decisions.
Offices also located in Matawan, New Jersey and
Westerville, Ohio.
S
Sawtooth Software
1457 E 840 N
Orem, UT 84097
PHONE: (801) 477-4700
FAX: (801) 434-5493
WEB: www.sawtoothsoftware.com
CONTACT: Brian McEwan
Sawtooth Software creates tools for computer/
Internet interviewing, conjoint/choice analysis,
MaxDiff scaling, cluster ensemble analysis, and
hierarchical Bayes analysis. Our web-based
interviewing system is powerful and flexible,
accommodating all standard question types,
including complex skips, data piping, loops, and
constructed lists. It also includes the ability to
incorporate optional conjoint modules. We are
best known for our choice-based conjoint
software, including CBC and Adaptive CBC
(ACBC). Consulting and web hosting for surveys
also available.
INTERNATIONAL
Sermo WorldOne
NY Headquarters
200 Park Avenue South, Suite 1310
or Main 1301
New York, NY 10003
PHONE: (212) 358-0800
WEB: www.worldone.com
11 East 22nd Street, 2nd Floor
New York, NY 10010
PHONE: (212) 505-6805
FAX: (212) 505-0284
WEB: www.sismarketresearch.com
CONTACT: Ruth Stanat, President
London Headquarters
Unity Wharf
13 Mill Street
London SE1 2BH
United Kingdom
PHONE: +44 207 252 1118
ADDITIONAL LOCATIONS:
ASIA PACIFIC: 333 Huai Hai Zhong Road,
12th Floor A06, Shanghai 200021
China
+(86) 21 5116 0734
Sermo WorldOne, leading medical research/social
community, provides over 2 decades of expertise in
healthcare fieldwork /physician engagement. Sermo
WorldOne’s services improve healthcare delivery/
patient outcomes by enabling its network of 1.8
million healthcare professionals across 80 countries
to share their insights and expertise with our clients
and each other.
Sermo is the largest and most engaged online
medical community of verified physicians, with
over 270,000 0U.S. physician members (40%
of the market).
Intelligence Solutions offer accurate, timely and
cost-effective quantitative market research/social
media research sourced from millions of fully
verified physicians/allied health professionals.
Leveraging our global scale and over a dozen
years of experience, we now also provide
language services.
Engagement Solutions offer the most robust
global social platform to engage, educate/learn
from physicians, who participate with an
openness to learn and grow professionally through
medical crowdsourcing.
EUROPE, MIDDLE EAST & AFRICA:
10 Adam Street, The Strand
London, WC2N
6AA +(44) 20 7520 9026
GERMANY & EASTERN EUROPE:
Friedrichstraße 90 Berlin 10117
+(49) 30 2025 3101
SOUTH EAST ASIA: 17 ADB Avenue
Ortigas 29th Floor
Suite #2928
Pasig City 1600 Manila +63 2798-8184
SIS International Research is a leading full-service
market research and market intelligence firm,
established in 1984. We conduct fieldwork, data
collection, recruiting, strategic market intelligence
and global growth marketing consulting solutions.
Key regional offices include New York, London,
Berlin, Shanghai and Manila.
SIS provides the recognized expertise, integrated
methods and global resources to provide full insight
into the entire business landscape—customers,
competitors, culture, supply chain and global
market intelligence. Our coverage is global,
including nationwide US, Europe, Latin America,
Asia, Canada, Africa and the Middle East.
We conduct consumer, B2B, healthcare, industrial,
automotive, low incidence and strategic research.
Key solutions include customer insights, market
opportunity research, satisfaction & loyalty, usage
& attitude, branding, product testing, Car Clinics,
channel intelligence, pricing research, competitive
intelligence, emerging markets research, C-Level &
key opinion leader research, market entry/sizing and
other solutions.
Some of our qualitative and quantitative methods
include CATI, focus groups, online research,
ethnography, intercepts, car clinics, secondary
research and analytics. SIS also provides focus
group and testing facilities in key cities worldwide.
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7/25/14 2:27 PM
INTERNATIONAL
can adapt your advertising and marketing
communication programs to connect with diverse
ethnic and international audiences.
SSI
6 Research Drive
Shelton, CT 06484
PHONE: (203) 567-7200
WEB: www.surveysampling.com
CONTACT: Tom Johnson, Senior VP,
Sales & Client Services
SSI is the premier global provider of sampling, data
collection and data analytic solutions for consumer
and business-to-business survey research, reaching
respondents in 86 countries via Internet, telephone,
mobile/wireless and mixed-access offerings. SSI
staff operates from 25 offices in 18 countries,
offering CATI, questionnaire design consultation,
programming and hosting, online custom reporting
and data processing. SSI’s 3,300 employees serve
more than 3,000 clients worldwide. Visit SSI at
www.surveysampling.com.
T
TripleInk
60 South 6th Street
Suite 2800
Minneapolis, MN 55402
PHONE: (612) 342-9800
FAX: (612) 342-9700
WEB: www.tripleink.com
CONTACT: Christa Tiefenbacher-Hudson,
Managing Director
TripleInk is a multilingual marketing communications
agency working with business-to-business and
consumer products companies and their agencies to
help them break through language barriers and
connect with their customers around the globe.
U
University of Georgia/MRII
Center for Continuing Education
1197 S. Lumpkin St., Suite 192D
Athens, GA 30602-3603
PHONE: (706) 542-3537
EMAIL: pam.bracken@
georgiacenter.uga.edu
WEB: www.principlesofmarketresearch.
org
CONTACT: Pam Bracken
The Principles of Market Research and the
Principles of Pharmaceutical Market Research are
online certificate courses administered by the
University of Georgia/MRII and are designed to
teach the Market Research Core Body of
Knowledge MRCBOK©. Over 7,000 practitioners
have enrolled in the programs from 98 countries.
A New Online Course: Principles of Mobile Market
Research: Practices & Applications. This new
10-hour, self-paced course explores emerging
mobile technologies and how they can be applied to
marketing research.
V
Voxco
1440 St. Catherine, Suite 900
Montreal, Quebec
Canada H3G 1R8
2014directory
PHONE: (514) 861-9255
WEB: www.voxco.com
CONTACT: Vincent Auger
Voxco is a global provider of survey technology
solutions that enable enterprise clients, market
research firms, governments and institutions to
make better decisions by providing them the
necessary tools to collect and analyze data from
their environments, customers and employees.
With over 20 years of experience, offices in Canada,
USA, France, Germany and Australia, we service
over 350 clients across thirty countries.
Our expertise is in stand-alone or multichannel data
collection tools: CATI, IVR, Predictive dialer,
Face to Face (CAPI), Web and Mobile.
We also offer Professional Services: survey
scripting, statistical analysis, SQL programming,
email management, data view creation and call
center optimization consulting.
YouGov
111 West 24th Street
New York, NY 10011
PHONE: (646) 537-9835
WEB: yougov.com
CONTACT: Tim Kane
Founded in London in 2000, YouGov has grown to
be one of the world’s top research and data
companies, with offices in the UK, USA, Europe,
the Middle East, Africa and Asia. Considered a
pioneer in online research, we offer our clients a
suite of proprietary products like BrandIndex and
YouGov Omnibus, plus the full spectrum of custom
quantitative and qualitative research solutions.
We offer the following turnkey services in all major
languages:
• Creation and transcreation of advertising and
marketing communication materials
• Website localization
• Certified translations of financial, legal and
technical documentation and product labeling
• Multilingual production services for audiovisual, interactive and print media
• Consulting on multicultural communication
strategies, product naming and branding.
Call or visit our website to learn how TripleInk
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7/25/14 2:28 PM

2014 directory of international marketing research companies

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