Sustainability Report
Transcription
Sustainability Report
Sustainability at Baxter 2011 See comprehensive report online sustainability.baxter.com UK-ROI/CORP/12-0002 Overview Company Profile Baxter International Inc. develops, manufactures and markets products for people with hemophilia, immune disorders, infectious diseases, kidney disease, trauma, and other chronic and acute medical conditions. The company’s diverse portfolio is focused on treatments that save and sustain lives. As a global, diversified healthcare company, Baxter applies a unique combination of expertise in medical devices, pharmaceuticals and biotechnology to research and create products that advance patient care worldwide. Sustainability at Baxter Baxter’s commitment to sustainability complements the company’s mission to save and sustain lives by creating lasting social, environmental and economic value for all stakeholders. While Baxter’s efforts cover a wide range of areas, the company recognizes the importance of having clear priorities to focus its efforts. The company has nine sustainability priorities with corresponding goals, divided into three categories: Our People, Our Operations and Products, and Our World (see page 2). These priorities reflect the sustainability issues that are most material to Baxter and areas where the company is positioned to have a positive impact. Baxter’s executive-level Sustainability Steering Committee leads the company’s efforts to integrate sustainability into its activities and long-term strategic planning. Committee members sponsor Baxter’s sustainability priorities and are accountable for achieving progress toward the company’s 2015 goals. The committee meets quarterly with staff to review progress, discuss how to address performance gaps and consider new sustainability initiatives. Assurance/Verification Bureau Veritas North America, Inc. was engaged by Baxter to conduct an independent assurance of the Environment, Health and Safety (EHS), Supply Chain and Product Transport sections of Baxter’s online 2011 Sustainability Report and related content in this brochure. Bureau Veritas has determined that sections marked with this symbol are accurate, reliable and free from material mistake or misstatement. Further details regarding the assurance are provided in Baxter’s online report. sustainability.baxter.com/sustainability/baxters-approach.html UK-ROI/CORP/12-0002 From the Chairman & CEO Dear Stakeholders, At Baxter, sustainability means creating lasting social, environmental and economic value by addressing the needs of our wide-ranging stakeholder base. We serve a broad array of constituencies in our mission to save and sustain lives: patients and healthcare professionals, who rely on today’s products and tomorrow’s innovations; governments, insurers and business partners that count on our ongoing collaboration; employees, who seek a safe, inclusive workplace and professional growth opportunities; shareholders, who expect and deserve a return on their investment; and communities around the world, where we positively impact health while contributing to economic growth. We succeed as a business by operating responsibly in service of these diverse stakeholders – which, in turn, ensures we can continue to advance our social, environmental and economic priorities well into the future. With the guidance of Baxter’s executive Sustainability Steering Committee and the commitment of employees worldwide, we made meaningful progress on our nine sustainability priorities in 2011. We implemented novel facility-based energy initiatives and continued to shift to less carbon-intensive modes of product transport. We completed five new green building projects. We responded to natural disasters around the world with millions of dollars in product and cash donations. You can learn more in the following pages and throughout our online sustainability report. Our annual assessment of progress also serves as a reminder of how much more we can accomplish. We see great opportunities to increase access to healthcare worldwide, further reduce our carbon footprint, use natural resources more efficiently, help improve math and science education in the communities we serve, and much more. Through our balanced approach and broad-based employee involvement, we are confident that Baxter is well-positioned to make a positive impact for many years to come. Robert L. Parkinson, Jr. June 2012 sustainability.baxter.com/sustainability/chairman-ceo-letter.html UK-ROI/CORP/12-0002 1 Baxter Sustainability Priorities Our People Baxter will promote a safe and healthy workplace Baxter will promote an inclusive and diverse workplace Baxter will promote ethical conduct and legal compliance Our Operations and Products Baxter will drive a sustainable supply chain Baxter will drive reductions in its carbon footprint Baxter will drive reductions in its natural resource use Baxter will drive enhanced product stewardship Our World Baxter will strengthen access to healthcare through product development and strategic product donations Baxter will strengthen the company’s commitment to education, especially math and science 2 sustainability.baxter.com/priorities-goals UK-ROI/CORP/12-0002 and Goals 2015 Goals (Unless Stated Otherwise) pages 4-6 • Implement best-in-class programs designed to protect the safety and improve the health of employees that result in performance in the top three of industry peers. • Create and sustain an inclusive culture where diverse ideas, backgrounds, experiences and perspectives are respected and valued. • Continue to champion internal and industrywide ethical sales and marketing practices by: » Implementing Baxter's enhanced U.S. Healthcare Compliance Program and International Anticorruption Program within the company; and » Working with U.S. and international trade associations, non-governmental organizations and governments to harmonize and enforce standards on financial interactions with healthcare providers that allow for appropriate education, research and dialogue on products and services and discourage improper incentives. pages 7-10 • Reduce Baxter’s U.S. car fleet greenhouse gas emissions per kilometer by 20% from 2007 baseline. • Incorporate sustainable principles into Baxter’s purchasing program with select 100 suppliers. • Reduce greenhouse gas emissions 45% indexed to revenue from 2005 baseline. • Increase facility energy usage of renewable power to 20% (of total). • Reduce energy usage 30% indexed to revenue from 2005 baseline. • Reduce water usage 35% indexed to revenue from 2005 baseline. To help achieve this, by 2010 evaluate potentially vulnerable watersheds associated with Baxter facilities and establish aggressive water conservation goals for high-risk areas. • Implement two projects to help protect vulnerable watersheds or provide communities with enhanced access to clean water. • Reduce total waste generation 30% indexed to revenue from 2005 baseline. • Eliminate 5,000 metric tons of packaging material from products sent to customers from 2007 baseline. • Further sustainable product design by identifying and minimizing life cycle impacts and proactively eliminating or minimizing known substances of concern in new products and packaging as feasible. • Identify new opportunities to replace, reduce and refine (3Rs) the use of animal testing. pages 11-12 • Create a new business model to improve access to healthcare for the “base of the pyramid” (developing economies). • Work with donor partners to develop and implement a strategic product donation plan beginning in 2010 that includes: being the first on the scene following disasters and tragedies, contributing most needed products to stabilize supply, and contributing most needed products in least developed and developing economies. • Facilitate learning of math and science through biotechnology education for Chicago Public Schools teachers and students, and partner with other educational organizations to provide similar opportunities in other locations. 3 UK-ROI/CORP/12-0002 Baxter Will Promote a Safe and Healthy Workplace It is important for companies to create safe and healthy workplaces. Baxter continually searches for ways to further decrease the potential for injury and enhance employee wellness. In 2011, Baxter launched a three-pronged approach to enhancing its safety culture and performance: • Focused strategies to address leading sources of injuries and illnesses at the company, such as ergonomics. • An emphasis on “high hazards” to target the main causes of serious incidents. • An internal, multidisciplinary “Future State of Safety” task force to identify the steps Baxter must take to achieve world-class safety performance. In 2010, the most recent year data were available, Baxter’s cases with days lost rate1 ranked third among industry peers.2 BeWell@Baxter is the company’s umbrella program for health and wellness initiatives. Its cornerstone is the Personal Wellness Profile, an online tool that provides. individual and facility-level health risk information. Thirty-eight percent of the company’s employees worldwide completed a Personal Wellness Profile as of the end of 2011, exceeding the goal of 35%. Also during the year, nearly 9,000 employees from 104 facilities globally participated in the BeWell@Baxter Exercise Challenge, and 44% of employees from more than 100 facilities worldwide took part in “Healthy Eating Month.” The rate of work-related injuries or illnesses that cause an employee to lose at least one full day after the date of the incident, per 100 full-time employees working one year. 2 In a comparison of 13 healthcare companies reporting global safety data to Mercer (formerly ORC Worldwide) and two healthcare companies reporting data on public websites (15 total companies). 1 Baxter employees Ryan Berezich (left) and Ronaldo Cabrera climbed Mt. Baxter in California, United States, as part of the company’s BeWell@Baxter Exercise Challenge. 4 sustainability.baxter.com/environment-health-safety UK-ROI/CORP/12-0002 Baxter Will Promote an Inclusive and Diverse Workplace A diverse employee population is a fundamental aspect of inclusion, yet it is not enough on its own. Baxter also strives to create a culture that fosters respect and enables all employees to work together effectively. Every Baxter employee is expected to demonstrate behaviors expressed in the Baxter Leadership Expectations, including respect for individuals and the diverse contributions of all. Baxter continues to work to increase ethnic and gender diversity throughout the company. Each of Baxter’s senior executives has a goal in his or her annual performance plan to increase gender and/ or ethnic minority representation within his or her organization and to drive a more inclusive work environment. Baxter’s Global Inclusion Council Baxter employees discuss healthcare careers provides thought with high school students participating in the leadership, guidance company’s Science@Work education initiative. and support to enhance the company’s inclusive culture. In collaboration with the council, businesses, regions and functions globally have developed local inclusion plans. These plans incorporate Baxter-wide opportunities, in addition to addressing unique inclusion priorities and requirements. In 2011, Baxter established two new Business Resource Groups, “Building Women Leaders” and “Latinos@Baxter.” These groups provide a forum for employees to share knowledge and ideas while embracing the unique backgrounds and perspectives of all participants. In addition, Baxter continues to focus on developing mutually beneficial relationships with small and diverse suppliers. In 2011, Baxter spent approximately $388 million with small businesses in the United States and Puerto Rico. The company spent approximately $88 million with women-owned businesses and nearly $36 million with minority-owned firms during the year. sustainability.baxter.com/employees UK-ROI/CORP/12-0002 5 Baxter Will Promote Ethical Conduct and Legal Compliance Corruption poses a significant challenge to the global economy. It is an impediment to sustainable development, increases inequality, undermines public institutions and dampens economic growth. For companies, corruption adds to the cost of doing business, represents significant legal and reputational risks and creates unsustainable business relationships. Baxter has a comprehensive Code of Conduct, policies, training and other programs that set expectations and govern employee conduct. The company has a special focus on promoting ethical sales and marketing practices in the United States and abroad. Baxter’s policies govern its interactions with healthcare professionals and government officials worldwide, and encourage employees to seek guidance through multiple channels to avoid inappropriate decision-making or actions that may violate the company’s ethics and compliance standards. In 2011, Baxter’s major efforts in the United States focused on implementing a program to comply with the Physician Payment Sunshine Act. Outside the United States, Baxter enhanced its risk-based anticorruption education program by piloting an intensive anticorruption risk education session in the Asia Pacific region, in addition to the awareness and comprehensive training offered annually to employees who regularly interact with government officials and healthcare professionals. Also during the year, Baxter continued global execution of its International Anticorruption Third Party Policy, with particular emphasis on business partners who interface with non-U.S. healthcare professionals and government agencies. Baxter also is committed to establishing and improving industry codes of conduct and enhancing ethical behavior across the healthcare industry. In 2011, Baxter continued to work with Eucomed and AdvaMed on a European approach to third-party anticorruption efforts, and also made progress with the Chinese industry association RDPAC on advancing an industry-wide ethical sales and marketing code. 6 sustainability.baxter.com/governance-ethics-compliance UK-ROI/CORP/12-0002 Baxter Will Drive a Sustainable Supply Chain A significant amount of Baxter’s broader environmental impacts occur within its supply chain. Baxter concentrates its efforts on procuring raw materials and other goods and services with reduced environmental impacts, minimizing transportation-related emissions, helping suppliers improve their environmental performance, and promoting human rights. Since 2009, Baxter has incorporated 20 sustainability criteria into its purchasing procedures to provide its procurement organization a framework to evaluate suppliers’ sustainability initiatives. Baxter surveys 100 select suppliers annually to evaluate their performance against these criteria. The company uses survey responses to learn more about suppliers’ sustainability programs and identify opportunities for best practice sharing and collaboration to improve the performance of both Baxter and its suppliers. Baxter Annual Supplier Sustainability Survey Results % Sustainable* Category 2009 Environmental/Sustainability Program 2010 2011 34% 30% 36% N/A 88% 96% 46% 61% 60% 61% 55% 63% 24% 35% 46% 34% 44% 43% Example Criteria: Measures and reports environmental information Protection of Human Rights Example Criteria: Has a goal and programs to prevent and reduce work-related injuries Reductions in Carbon Footprint Example Criteria: Has a goal and program to reduce greenhouse gas emissions Reductions in Natural Resource Use Example Criteria: Has a goal and activities to reduce waste generation Enhanced Product Stewardship Example Criteria: Uses a product stewardship/life cycle approach Percentage of Responding Suppliers Considered "Sustainable" Overall * Suppliers are considered sustainable in a category when they respond positively (“yes” or “in progress”) to 90% of the questions in that category. In 2011, Baxter changed the terminology of the overall rating from “green” to “sustainable” to more accurately reflect the criteria. sustainability.baxter.com/supply-chain UK-ROI/CORP/12-0002 7 Baxter Will Drive Reductions in its Carbon Footprint Companies have an important role to play in reducing greenhouse gas (GHG) emissions that contribute to climate change. This begins with understanding their impacts and decreasing GHG emissions through innovative emissions reduction programs. These are core elements of Baxter’s sustainability efforts. Baxter takes a broad approach to quantifying and managing GHG emissions throughout its value chain. The company estimates its global value chain GHG emissions (including Scope 1, Scope 2 and Scope 3) at 4.8 million metric tons carbon dioxide equivalent (CO2e) in 2011. During the year, Baxter’s net GHG emissions from operations equaled 717,800 metric tons of CO2e, a 34% reduction compared to 2005 indexed to revenue, and an absolute decrease of 7%. This includes emissions from Baxter-operated facilities and vehicles, as well as the subtraction of purchased renewable energy certificates and carbon offsets. Baxter’s Global GHG Emissions Footprint, 2011* Total = 4.8 Million Metric Tons CO2e (% of Total) Upstream (Scope 3) Purchased Goods and Services .......... 23.1% Capital Goods.......................................2.0% Upstream Transportation and Distribution.....................................2.6% Waste Generated in Operations ...........0.1% Employee Business Travel .................... 1.1% Employee Commuting .......................... 1.7% Upstream Leased Assets......................0.5% Subtotal ............................................. 31.1% Baxter Operations (Scope 1 and 2) Facility/Vehicle Fuel Usage (Scope 1) .... 6.9% Purchased energy (Scope 2) ................9.5% Subtotal ............................................. 16.4% * The emissions reported in this graph are presented in accordance with guidance provided by the GHG Protocol (Scope 1 and Scope 2) and the Corporate Value Chain (Scope 3) Accounting and Reporting Standard. Baxter does not currently report Scope 3 emissions in the following categories: Fuel and Energy-related Activities (not included in Scope 1 or Scope 2 emissions), Processing of Sold Products, and Downstream Leased Assets. Downstream (Scope 3) Downstream Transportation and Distribution...................................10.8% Use of Sold Products ..........................40.3% End-of-life Treatment of Sold Products ....................................... 1.2% Franchises ............................................0.1% Investments ..........................................0.1% Subtotal .............................................52.5% During the year, 19% of Baxter’s energy use for operations was from renewable energy sources. Of this amount, 8% was from the use of biomass fuel and 11% was the renewable energy component of purchased electricity and renewable energy certificates (RECs). A small amount of the total was from onsite geothermal systems and several on-site solar photovoltaic (PV) and solar hot water systems. 8 sustainability.baxter.com/environment-health-safety UK-ROI/CORP/12-0002 Baxter Will Drive Reductions in its Natural Resource Use Baxter works to use natural resources efficiently to extend their availability to future generations. This also improves the company’s environmental performance and enhances its competitive advantage. Baxter has made substantial progress toward its 2015 natural resource use reduction goals. Progress on 2015 Environmental Goals % Reduction, Indexed to Revenue 0 -5 -10 -15 -20 -25 -30 -35 Energy Usage Water Usage Total Waste* 2005 2007 2008 2009 2010 2011 2015 Goal 0% 0% 0% -12% -17% -6% -19% -26% -12% -20% -29% -16% -20% -31% -20% -24% -33% -11% -30% -35% -30% * A product recall in Europe resulted in approximately 9,400 metric tons of total waste in 2011, 13% of the 2011 global total. Excluding this waste, Baxter would have experienced a 9% increase in waste generation in absolute terms and a 23% decrease indexed to revenue compared to 2005. Energy The company’s Lean energy program and the use of innovative technologies such as cogeneration and high-efficiency lighting are central to Baxter’s approach. Since 2005, the company’s energy conservation efforts have achieved cumulative savings of approximately $39 million on an annualized basis. Water Due to the strong link between energy usage and water processing, conserving water remains a key focus of facility energy assessments. Baxter also integrates Lean manufacturing principles and tools, such as value stream mapping, with water management to help sites identify areas for additional savings. Waste Baxter identifies its leading opportunities to decrease waste based on factors including the highest volume waste streams companywide, facilities that produce the most waste and sites with particularly strong potential to improve. Packaging Baxter works to decrease the environmental impact of packaging by developing innovative packaging designs that reduce the amount of materials used and substituting environmentally preferable materials when feasible. Total annualized packaging savings since 2007 equals 4,300 metric tons, 86% of the 5,000 metric ton reduction goal. sustainability.baxter.com/environment-health-safety UK-ROI/CORP/12-0002 9 Baxter Will Drive Enhanced Product Stewardship 1 Baxter is dedicated to creating products that save and sustain people’s lives worldwide in a way that minimizes environmental impacts. This requires a holistic approach, from the early stages of design and materials selection through product manufacture, transport, and ultimately, end-of-life. Baxter’s sustainable design program begins with Product Sustainability Review (PSR), an assessment applied during the early stages of product development on all medical devices, from intravenous solution containers to dialysis machines. Baxter uses results to confirm product feasibility, establish product requirements and minimize potential health and environmental impacts. In 2011, Baxter’s XENIUM+ dialyzers received certification from the Carbon Trust Footprinting Certification Company, the second medical product to receive this certification. Baxter’s FLEXBUMIN [Albumin (Human)] — the first and only albumin in a flexible, plastic container — was the first (in 2009, re-certified in early 2012). The company’s new family of XENIUM+ dialyzers is 13-22% lighter than earlier versions, which offers the potential for reduced fuel consumption in shipping and decreased biohazardous waste generation. XENIUM+ dialyzers also use approximately one-third less cardboard in their packaging, reducing natural resource use and waste removal requirements. Also, all materials used in XENIUM+ are free of bisphenol-A. Baxter is committed to enhancing animal welfare through the 3Rs – replacement, reduction and refinement. The company applies a range of innovations in this area, including several implemented in 2011. For more detail, see the comprehensive report online. 1 External verification covered the first goal of this priority. See page 3. Nurse Heather Evans of Southlake Regional Health Centre in Newmarket, Ontario, Canada, administers parenteral nutrition. 10 sustainability.baxter.com/product-responsibility UK-ROI/CORP/12-0002 Baxter Will Strengthen Access to Healthcare through Product Development and Strategic Product Donations Many factors prevent people from obtaining healthcare, including poor infrastructure, political instability, lack of education, poverty, restrictive regulatory frameworks, and inadequate availability and affordability of medical products. Baxter is committed to expanding access to healthcare globally. During 2011, Baxter continued to work with AmeriCares and Direct Relief International (DRI) to pre-position product to be available for emergencies as well as to meet ongoing needs in underserved communities. For example, Baxter donated more than 4,000 units of intravenous (IV) antibiotics and other IV solutions in response to the earthquake and tsunami that struck the east coast of Japan in 2011. Partly funded through a two-year $85,000 grant from The Baxter International Foundation, the philanthropic arm of Baxter, AmeriCares India launched a pilot project in 2011 to provide critical on-site medical services and free medicines in Mumbai’s Andheri slums. Since the program began, it has conducted more than 25,000 patient visits using two fully equipped mobile medical vans, each staffed with a doctor and pharmacy assistant. Baxter employees have also volunteered to support this effort. In October 2011, approximately 25 Baxter employees joined the staff of AmeriCares to distribute medicines and collect data from more than 150 households about dietary and sanitation habits, and medication and vaccine needs. Baxter’s long-standing relationships with AmeriCares and DRI helped facilitate timely, targeted support in response to the earthquake and tsunami that struck the east coast of Japan in 2011. In 2011, combined giving from Baxter and The Baxter International Foundation totaled more than $80 million, the majority of which was focused on increasing access to healthcare. Another key aspect of Baxter’s approach to expanding access to healthcare is developing product and business model innovations targeted at those at the “base of the pyramid,” the approximately 4 billion people worldwide who each live on less than $1,500 annually and have limited access to the healthcare market. sustainability.baxter.com/access-to-healthcare UK-ROI/CORP/12-0002 11 Baxter Will Strengthen the Company’s Commitment to Education, Especially Math and Science Global leaders have identified science, technology, engineering and math (STEM) education as one of the highest priorities for youth today. Baxter believes it has a special responsibility in this area. The company works to inspire future generations by creating local initiatives that enhance existing education programs with professional development and real-world experience. In 2008, Baxter launched Science@Work, which provides training and education in healthcare and biotechnology to teachers and students in the Chicago Public Schools system. In the 2010-2011 school year, the program reached nearly 14,000 students and almost 150 teachers in 55 schools through in-depth biotechnology teacher instruction and module lesson plans. Other educational initiatives include: Junior Achievement Chicago Public Schools students conduct an experiment during an event sponsored by Baxter’s Science@Work initiative. In 2011, 370 Baxter volunteers, including the company’s senior leaders, spent nearly 2,000 hours teaching financial literacy to more than 9,000 students worldwide. FIRST ® Baxter is a founding member of FIRST (For Inspiration and Recognition of Science and Technology), and the company annually supports local students in regional and national competitions. 12 sustainability.baxter.com/community-support UK-ROI/CORP/12-0002 Summary Data Table Please see relevant sections in the comprehensive report online for more extensive performance data, graphs and additional years of historical data. Performance Indicator 2009 2010 2011 $12,562 $12,843 $13,893 Company Profile Net Sales (dollars in millions) R&D Expenditures (dollars in millions) 917 915 946 Global Workforce 49,700 47,600 48,500 Gender Diversity (% female of total) 52.5% 51.9% 51.3% 8,440 8,675 8,869 Employees Environment, Health and Safety Energy Usage from Operations (trillions of joules)1 Net Greenhouse Gas Emissions from Operations (thousand metric tons CO2e)2 727 710 718 Total Waste (metric tons)3 60,270 58,380 70,700 Water Use (thousand cubic meters) 13,334 13,237 13,832 Recordable Case Rate4,5 1.07 1.00 0.95 Cases with Days Lost Rate4,5 0.15 0.17 0.16 Days Lost Rate4,5 4.16 4.56 5.47 $52.90 $79.45 $80.11 Community Support Total Charitable Giving (dollars in millions)6 Includes stationary sources (Stationary Sources Total line item from Baxter Value Chain Energy Usage and Greenhouse Gas Emissions table in the comprehensive report online) and excludes energy consumption associated with Baxter-operated mobile sources, materials and product delivery, and employee commuting and travel. 2 Net GHG emissions from Baxter operations include emissions associated with facility energy usage (both from on-site fuel use and purchased electricity), company-managed sales and distribution fleet vehicles, other vehicles operated by Baxter, and refrigerant losses. Net emissions from operations take into account the purchase of renewable energy, carbon credits and carbon offsets. Bureau Veritas North America, Inc. verified Baxter’s 2011 Scope 1 and Scope 2 GHG emissions from global operations under Baxter’s control. 3 Excludes waste associated with United States Renal Home Care operations since patients may now dispose of unused product rather than returning it to Baxter for disposal. Also excludes construction and demolition debris, remediation waste and wastewater treatment sludge. Removing these waste categories from the company total allows for more consistent evaluation of facility performance and trends over time. 4 All rates based on 100 full-time employees working one year, which equals 200,000 work hours. For tracking purposes, Baxter’s position is to follow U.S. Occupational Safety and Health Administration recordkeeping requirements worldwide. Thus, in cases where an injury occurs and conflicting medical opinions arise as to the number of days away and/or restricted days that should be recorded, Baxter records on the basis of the most authoritative physician’s opinion. 5 Recordable cases - Work-related injuries or illnesses requiring medical attention beyond first-aid, including cases with days lost. Cases with days lost - Work-related injuries or illnesses that cause an employee to lose at least one full day after the date of the incident. Days lost - The number of days lost (including weekends and holidays) recommended by the most authoritative physician’s opinion due to work-related injuries and illnesses. Baxter does not count the date of injury and date of return to full duty as lost days. 6 Includes product donations, Baxter business and facility cash contributions, and The Baxter International Foundation contributions. 1 sustainability.baxter.com/quick-links/data-index.html UK-ROI/CORP/12-0002 Baxter International Inc. One Baxter Parkway Deerfield, Illinois 60015-4625 USA www.baxter.com About the cover: Baxter products provide life-saving and life-sustaining therapies for patients in more than 100 countries. Teeramanas Tanaekakarapong of Bangkok, Thailand, has end-stage kidney disease and relies on Baxter peritoneal dialysis products. See Comprehensive Report Online The comprehensive online Baxter 2011 Sustainability Report provides expanded detail on the company’s sustainability performance. The report is available at sustainability.baxter.com. The matters discussed in this Sustainability at Baxter brochure that are not historical facts are forward-looking statements, including statements with respect to future company compliance and performance. These statements involve numerous risks and uncertainties. Many factors could affect the company’s actual results, causing results to differ, possibly materially, from those expressed in the forward-looking statements. These factors include actions of regulatory bodies and other governmental authorities including the U.S. Food and Drug Administration; the effect of economic conditions; technological developments in the healthcare field; advances in environmental protection processes; and other factors more completely described in Baxter’s Annual Report on Form 10-K and other filings with the U.S. Securities and Exchange Commission, which are available on the company’s website at www.baxter.com. The company disclaims any obligation to update any forward-looking statements. References in this report to Baxter are intended to refer collectively to Baxter International Inc. and its U.S. and international subsidiaries. Baxter, Flexbumin, Science@Work and Xenium are trademarks of Baxter International Inc. All other products or trademarks appearing herein are the property of their respective owners. © Baxter International Inc., 2012. All rights reserved. UK-ROI/CORP/12-0002