Company Presentation_eng

STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O.
Company Presentation
Warsaw 2010
TOPICS
● HISTORY OF THE COMPANY
● STRABAG GROUPS ACTIVITY IN FACILITY MANAGEMENT
IN OTHER COUNTRIES
● THE BENEFITS OF STRABAG PROPERTY AND FACILITY SERVICES
● STRABAG PROPERTY AND FACILITY SERVICES Sp. z o.o.
THE FIELD OF MARVELLOUS POSSIBILITIES
● COMPANY’S STRUCTURE IN POLAND
● OUR TEAM
● OUR ADVANTAGES IN BRIEF
● OUR SERVICES
● CASE STUDY: ENERGY SAVING CONCEPT
● CONSULTING
● WE PROVIDE SERVICE FOR …
● WHY STRABAG PROPERTY AND FACILITY SERVICES?
● PARTNERING WITH STRABAG – EUROPE WIDE
● REFERENCES
Site Nr. 2 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
Warsaw 2010
THE HISTORY
Of STRABAG PROPERTY AND FACILITY SERVICES Sp. Z O.O.
More than 10 years experience on the polish market
● 1999 Bau Holding Strabag AG started with new services:
technical management, technical consulting and administration and established
a new company Facility Management Polska Sp. z o.o.
● 2007 Facility Management Polska Sp. z o.o. changed the name
to STRABAG Facility Management Sp. z o.o. and started with the infrastructural
services: cleaning and security (licence)
● 2008 STRABAG bought DeTeImmobilien
– one of Germany's biggest real estate service providers
(15.4 million m² of managed net floor area and 35,000 properties).
● January 2009 making use of the experience and know-how of the company in
Germany, STRABAG Property and Facility Services Sp. z o.o. launched into a new
service: Real Estate management services
● April 2010 STRABAG Facility Management Sp. z o.o. changed the name
to STRABAG Property and Facility Services Sp. z o.o.
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Warsaw 2010
FAR-REACHING INTERNAT. FACILITY MANAGEMENT ACTIVITIES
The STRABAG Group is active in facility management in other countries and is available to its customers as
a competent partner.
National companies
● Austria
● Romania
● Croatia
● Slovenia
(in the pipeline)
● Hungary
● Germany
● Poland
● Russia
● Slovakia
● Czech Republic
(in the pipeline)
● Ukraine
(in the pipeline)
National companies
Operations
Site Nr. 4 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
Warsaw 2010
CONTACT PARTNERS
National companies
Eva Cabela
Tel.: +43 1 20117-301
Cell phone: +43 664 1059833
[email protected]
Thomas Kiss
Tel.: +43 1 20117-302
Cell phone: +43 664 4028222
[email protected]
Mathias Kratz
Tel.: +43 1 22422-1293
Cell phone: +43 664 8102583
[email protected]
Peter Kruse
Tel.: +49 69 13029-1510
Mobile: +49 151 12163838
[email protected]
Site Nr. 5 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
Warsaw 2010
THE BENEFITS OF STRABAG PROPERTY AND FACILITY SERVICES
Extended service coverage
GDANSK
OLSZTYN
BAILYSTOK
SZCZECIN
BYDGOSZCZ
TORUN
● Choosing STRABAG Property and
Facility Services Extended Service
Coverage frees you from the
possibility of unexpected repair
expenses resulting from defects in
materials or workmanship during
the term of your service contract
with us.
WARSZAWA
POZNAN
GORZOW WLKP.
LODZ
ZIELONA GORA
LUBLIN
● And as repair costs continue to
rise, STRABAG Property and
Facility Services shields you from
additional expense.
WROCLAW
KIELCE
OPOLE
KATOWICE
KRAKOW
Site Nr. 6 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
● And while all services are
engineered to provide trouble-free
operation and long life, over time,
repairs can become necessary.
RZESZOW
Warsaw 2010
STRABAG PROPERTY AND FACILITY SERVICES Sp. z o.o.
The Field of Marvelous Possibilities
STRABAG Property and Facility Services Sp. z o.o. is one of the leaders
in the field of comprehensive facility management-related services.
● Access to special technical, organizational and quality solutions, high quality knowhow developed by the parent company.
● Dynamically developing company, which implemented Quality Management System
according to ISO 9001:2001.
● The key to success is a complete understanding and fulfillment of our clients’ needs.
Each client is approached individually and with special care. Fair competition, partnerbased relations with our clients and subcontractors, compliance with the applicable
laws and technical regulations, proper relations with local communities, minimizing
environment threats and regular investing in our employees, these principles are at
the roots of our operations. Guided by the code of ethics, we create a healthy and
friendly atmosphere at work.
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Warsaw 2010
STRABAG PROPERTY AND FACILITY SERVICES Sp. z o.o
Organizational structure
COMPANY LEADER
Management
OPERATIONS
PM Department
Coordinator
Operational Level
Property
Managers
TFM Department
Coordinator
Object
Managers
Assistent
IFM Department
Koordinator
HELP DESK
Specialist
Object
Manager
and Security
Foreman
TFM Workers
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IFM Workes
Warsaw 2010
SALES
COST ACCOUNT
Marketing and
Development Department
Coordinator
Finance Department
Coordinator
Project Manager
Accounting
OUR TEAM
Our team provides every service
for your real estate
● Our team consists of employees having proven
professional skills and excellent qualifications
● The only form of employment: labour contract
● Trainings for staff
● No rotation of employees
● Well motivated team
● Help Desk 24h on duty
● Mobile Team
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Warsaw 2010
STRABAG PROPERTY AND FACILITY
Services Advantages In Brief
Our Team provides every service for every real estate
● Complete building management from a single source
● Practical solution approach
● Planning, building management without information loss
● Leading know-how
Our clients gain measurable financial benefits stemming from the reduction of labour costs, optimal
exploitation of media, effective work organization techniques and application of top-class established
solutions.
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Warsaw 2010
OUR SERVICES
We offer the right solution for every task from a single source.
REAL ESTATE MANAGEMENT
Contract management
Property accounting
Cost management
Fiscal issues
Reporting
Real estate performance management
Documentation/archiving
Technical property management
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Property management/
corporate solutions
Renting and letting/
area management
Renting and letting
Area optimisation
Location concepts
Real estate consulting
Relocation management
Tenant representation
Due diligence
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FACILITY MANAGEMENT
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Technical building installations and facilities
Planning, building, construction management
Reinstatement, maintenance, inspection
Fault management
Total service management
Energy management
Emissions management
Janitorial services
Technical facility
management
Infrastructural
facility management
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Waste management
Gardening and cleaning services
Porter and security services
In-house postal services
Copying and printing services
Telephone service
Reception services
Warsaw 2010
CASE STUDY: ENERGY SAVING CONCEPT
H.W. Syrena
MDM Hotel
Polonia Palace
Metropol Hotel
Hotele Warszawskie SYRENA
Technical maintenance provide by
Property and Facility Services
TOTAL ANNUAL SAVINGS - 280,000.00 PLN
If you wish any further information about this topic please feel free to download
the separate Energy Saving Concept Presentation
Site Nr. 12 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
Warsaw 2010
Media Optimization
Concept
CONSULTING
Technical consulting
Infrastructural consulting
Site Nr. 13 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
Warsaw 2010
Space management
WE PROVIDE SERVICES FOR
● Office buildings
● Shopping centers
● Hotels
● Logistic centers
● Production plants
● Building sites
● Warehouses
● Branches
● …
Site Nr. 14 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
Warsaw 2010
WE PROVIDE SERVICES FOR
The services are individually tailored to the specific
needs of the clients and their buildings.
45
40
35
30
25
20
15
10
5
0
Office
bulildings
Hotels
Branches
Park
Logistics
Site Nr. 15 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
Shopping
Center
Warsaw 2010
Industry
Building
sites
WHY STRABAG PROPERTY AND FACILITY SERVICES?
STRABAG Creates Value in Your Real Estate Portfolio
Your property will be
STRABAG will provide you with
● Worth more
● New approaches and ideas
● Serviced better
● An improved work environment
● Serviced more efficiently
● Space management
● You can focus on your core business.
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Warsaw 2010
WHY STRABAG PROPERTY AND FACILITY SERVICES?
STRABAG Creates Value in Your Real Estate Portfolio
Total revenues in 2001-2010
(in thousand PLN)
Planned revenues
(in thousand PLN)
3000
5000
2500
4000
2000
3000
1500
2000
1000
500
1000
0
0
2008
2009
2010
2010
● Our performance and our purpose are not two separated things.
They are not even two side of the same coin. They are merging.
● Our commitment is to deliver sustained growth through empowered people,
acting with responsibility and building a team.
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Warsaw 2010
2011
2012
PARTNERING WITH STRABAG – EUROPE WIDE
Business principles
Your Value
● Establishing a partnership
relationship with the customers
● Meeting Service Level Agreements (Key Performance Indicators)
and budgets and getting it right the first time
● Full transparency
● Focusing on a performance on time
(initial response and completion)
● Measured quality by
Service Level Agreements
(Key Performance Indicators)
● Long lasting partnerships
● Keeping customers informed
● Fair Penalty System
● Making suggestions and concepts to optimize your real estate portfolio costs
● Constant increase of efficiency in
the STRABAG organization
● Optimize your reconciliation of running costs
● Market growth through
acquisitions of new customers
● Increasing the transparency of your real estate on portfolio or object level
● Benchmarking the cost structure of different buildings in your portfolio
● FM consulting for buildings or refurbishments
● All employees are well educated / trained and up to date
● Taking care about all services provided by STRABAG its subcontractors –
we will control the results on a regular basis
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Warsaw 2010
REFERENCES
Poland
PTC ERA
Jungheinrich
IPC
Polonia Palace
Raben Group
Salzburg Center
MDM
AKTYN
TPA + BMTI
Metropol
ILMET
Nowa Praga
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Warsaw 2010
RABEN GROUP
References - Poland
Objects
Lublin, Grodzisk Maz.,
Lisi Ogon, Straszyn,
Szczecin
Customer
Raben Group
Usable area
approx. 120.000 m²
Term of the
agreement
1 year
Services
● Property Management
● Technical Facility
Management
● Fault Management
● Repairs
Project manager
Lukasz Siudak
Koszykowa 54
Warsaw
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Warsaw 2010
UNIVERSITY BUSINESS PARK
References - Poland
Object
University Business Park Lodz
Customer
GTC COM3 Sp. z o.o.
Usable area
ca. 37,500 m²
Term of the
agreement
1 year
Services
● Technical Facility
Management
● Fault Management
● Repairs
● Cleaning
Object manager
Tadeusz Szczepanski
ul. Wolczanska 178
Lodz
Site Nr. 21 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
Warsaw 2010
SALZBURG CENTER
References - Poland
Object
Salzburg Center
Office Building in Warsaw
Customer
Salzburg Center
Development sp. z o.o.
Usable area
about 14,000 m²
Term of the
agreement
3 years
Services
● Technical Facility
Management
● Fault Management
● Repairs
● Cleaning
Object manager
Piotr Puła
Koszykowa 54
Warsaw
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Warsaw 2010
HOTEL POLONIA PALACE
References - Poland
Object
Hotel Polonia Palace in
Warsaw
Customer
Hotel Warszawskie Syrena
Sp. z o.o.
Usable area
about 20,000 m²
Term of the
agreement
4 years
Services
● Technical Facility
Management
● Fault Management
● Repairs
● Supervison of BMS
Object manager
Dorota Sluzewska
Koszykowa 54
Warsaw
Site Nr. 23 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
Warsaw 2010
WOULD YOU LIKE MORE INFORMATION?
Please come and have a chat - we are happy to be of assistance.
Paweł Szymczak
Director
Tel. +48 (22) 583 - 4420
Fax +48 (22) 583 - 44 01
Cell phone +48 (691) 980594
[email protected]
STRABAG
Property and Facility Services
Sp. z o.o.
Peter Kruse
International Affairs
Tel. +49 (69) 13029 - 1510
Fax +49 (69) 13029 - 1329
Mobil +49 (151) 12163838
[email protected]
STRABAG
Property and Facility Services GmbH
Mathias Kratz
Business Development Manager
Tel. +43 (1) 22422 - 1293
Fax +43 820 820329 - 11246
Cell phone +43 (664) 8102583
[email protected]
STRABAG
Donau-City-Strasse 9
Site Nr. 24 | STRABAG PROPERTY AND FACILITY SERVICES SP. Z O.O. |
Warsaw 2010
Koszykowa 54
00-675 Warsaw
Bleichstrasse 52
D-60313 Frankfurt
A- 1220 Wien
STRABAG PROPERTY AND FACILITY SERVICES
www.strabag-pfs.pl