MortgageBASE User Ma..

Transcription

Reference Manual
MortgageBASETM v3.6
filogix Inc.
276 King Street West (off Duncan)
Toronto, ON M5V 1J2
t 866.filogix f 416.360.8224
filogix.com
Table of Contents
OVERVIEW OF MORTGAGEBASE ........................................................................................................... 4
LOGIN ..................................................................................................................................................... 7
CHANGE PASSWORD ............................................................................................................................... 8
THE ICONS .............................................................................................................................................. 9
MORTGAGEBASE BASICS .................................................................................................................... 11
DROP DOWN MENUS ............................................................................................................................ 12
THE MENU BAR .................................................................................................................................... 13
HELP..................................................................................................................................................... 16
SYSTEM SETUP OPTIONS ...................................................................................................................... 20
SETTING CONDITIONS, STATUS’S & TERMS .......................................................................................... 21
SETTING AGENT RULES (BROKER VERSION ONLY) .............................................................................. 22
CHANGING DEFAULT SETTINGS FOR CREDIT LINE/CARD RATE (BROKER VERSION ONLY).................. 23
SETTING USER OPTIONS (BROKER VERSION ONLY).............................................................................. 24
THE APPLICATION PROCESS ............................................................................................................... 25
ACCESSING THE MORTGAGE APPLICATION .......................................................................................... 25
ADDING A NEW APPLICATION .............................................................................................................. 26
EXISTING MORTGAGES/PROPERTIES .................................................................................................... 29
THE DETAILS OF THE LOAN:................................................................................................................. 31
PROPERTY DESCRIPTION ...................................................................................................................... 32
ADD A GUARANTOR ............................................................................................................................. 33
OBTAINING A CREDIT BUREAU............................................................................................................. 35
SOLICITOR ............................................................................................................................................ 36
DETAILS ............................................................................................................................................... 37
REVIEWING THE HISTORY .................................................................................................................... 43
ADD, EDIT & DELETE NOTES ............................................................................................................... 44
PACKAGE.............................................................................................................................................. 51
CONNECTING TO THE SERVER .............................................................................................................. 53
REVIEWING YOUR APPROVALS ............................................................................................................. 54
ADD CONDITIONS TO A DEAL ................................................................................................................ 58
FINALIZING THE APPLICATION ............................................................................................................. 59
CHANGE THE STATUS OF AN APPLICATION ........................................................................................... 60
COPY APPLICATION .............................................................................................................................. 61
EMAIL....................................................................................................................................................... 62
SET UP YOUR MORTGAGEBASE E-MAIL .............................................................................................. 62
TOOLS...................................................................................................................................................... 68
FINANCING OPTIONS SHEET ................................................................................................................. 68
PREQUALIFICATION .............................................................................................................................. 69
AMORTIZATION SCHEDULE .................................................................................................................. 70
AMORTIZATION SCHEDULE .................................................................................................................. 71
COMPARISON FORM ............................................................................................................................. 73
USING WHAT IF SCENARIOS ................................................................................................................. 74
RATES .................................................................................................................................................. 76
MANAGING INFORMATION ................................................................................................................... 80
REPORTS ................................................................................................................................................. 86
©2004. All rights reserved. Filogix is a registered trademark of filogix Inc.
Revised 09/27/2004
2
CONDITIONS SUMMARY ....................................................................................................................... 87
CONDITIONS DETAIL ............................................................................................................................ 88
MORTGAGE APPLICATION .................................................................................................................... 89
MORTGAGE STATUS ............................................................................................................................. 90
MORTGAGEBASE CLOSED DEALS ....................................................................................................... 91
MATURITY LISTING .............................................................................................................................. 92
TRANSACTION NO. REPORT .................................................................................................................. 93
MARKETING REPORTS .......................................................................................................................... 94
INFO. REPORTS ..................................................................................................................................... 95
PROSPECT MANAGER............................................................................................................................ 96
Revised 09/27/2004
3
Overview of MortgageBASE
MortgageBASE is a comprehensive Mortgage Origination system. Most aspects of the
mortgage brokerage business are automated in this state-of-the-art product. You can:
•
Help your real estate contact attract clients with our Financing Option Sheets.
•
Prequalify your applicants based on known down payment and using the
applicant’s income.
•
Show your client savings that can be realized with various repayment
alternatives.
•
Create an application and enter the applicant’s personal, employment and
financial data.
•
Enter guarantor information, as necessary.
Revised 09/27/2004
4
•
Print the application and after indicating that it has been signed, request credit
bureau reports from Equifax or Transunion. MortgageBASE automatically creates
the necessary request and connects to the Equifax or Transunion computer
system and waits until the request has been completed.
•
Print the requested credit bureau reports.
•
Enter the property information and the loan requirements. If you are
prequalifying your client before a property has been chosen, you have to enter
only a few fields on the property information screen and then the expected loan
requirements.
After the Applicant information is entered and the property and loan requirements are
created, you can:
•
Create a submission to the appropriate filogix associate lender. The submission
is packaged from filogix and then forwarded to the lender. The lender's
MortgageBASE software allows for review then approval or decline of the deal.
•
This decision is forwarded back to filogix and is retrieved during your next
MortgageBASE transmission.
•
Approve a submission and enter the terms of the deal.
•
Associate a solicitor with the application. Fax an automatically generated
Solicitor's Letter.
•
Create a Statement of Mortgage and Amortization Schedule and print them. You
may also print an Amortization Schedule for other repayment alternatives.
•
Complete and print a Mortgage Record Sheet.
•
Enter your expected Commissions and your actual commissions. Print a
Commissions Report.
You can:
Print a variety of reports to help you manage your deals including:
•
•
•
•
•
Prospects - Lists Name & Address of your entered prospects.
Maturity Listing – Your maturing mortgages based maturity date.
MortgageBASE Closed Deals - Mortgages closed by date order.
Mortgage Status - Lists all deals and can be sorted by status type.
Conditions Summary - List by closing date deals and conditions.
Revised 09/27/2004
5
Review the latest lender rates. Regular updates using communications facilities with
MortgageBASE provide you with updates to rates as soon as they are available from the
lenders. You also pick up commitments from Lenders using these facilities.
These tables can be viewed and printed.
Print an Amortization Summary or Schedule for alternatives other than regular monthly
payments.
Finally, you can:
•
Maintain a Name and Address file of real estate contacts, appraisers, solicitors,
and other referral sources.
•
MortgageBASE has an extensive Help database that lists all the functions of the
software.
•
Backup or restore your MortgageBASE files.
Revised 09/27/2004
6
Login
•
•
•
•
•
Click the MortgageBASE icon on your desktop.
Select your User Name assigned by filogix.
Read and Agree to the privacy statement. MortgageBASE will not allow you to
sign on unless you agree to this statement each time you sign on.
Click on the Sign On button.
On the next screen, enter your password.
Revised 09/27/2004
7
Change Password
Note: First time users need to create a new password.
To change your sign on password
1.
Select System > Setup Options > User Options. The Network User Options dialog box is
displayed.
2.
Select your name in the User list and click Edit. The Please Enter Password dialog box is
displayed.
3.
Click Change.
4.
Enter your existing password.
5.
Enter your new password in the New Password and Confirm Password fields.
6.
Click on Save Password so that your password will default and does not have to be typed in
every time you log in.
7.
Click OK.
All passwords should be kept confidential and passwords should not be obvious. The purpose
for this security is to protect the user, clients and Lenders.
Revised 09/27/2004
8
The Icons
Application – Opens the window for entering the main Application –
this is where you’ll spend most of your time.
Update – Opens the window for Internet Communication – used to
pick up commitments, interest rate changes and more! Click the start
button to initiate the Internet update. This feature keeps your system
and the backup system at MORTGAGEBASE current.
Email – Opens the email program that will allow you to send email.
i.e.: Outlook Express or Microsoft Outlook
PreQualifier – The PreQualifier allows you to enter in minimal
information about a client and keep the information for further follow up.
Financing Options Sheet - A marketing tool that real estate
professionals appreciate! Try the different options by creating a sample
for yourself.
Amortization Schedule – Opens the window for preparing an
Amortization Schedule – a very useful tool that allows you to show
clients how options like weekly or biweekly repayments, or lump sum
payments will affect their mortgage in the long term. A great tool for
calculating “what will happen if…?”
Print Rate Sheet – Print the latest rates available.
Calendar – Schedule and print appointments on a daily basis. Book
your appointments in advance.
Edit Best Rates – Edit the latest rates supplied by the lenders.
Best Rates by Term - Lists the best rates by term from the lenders.
Revised 09/27/2004
9
Calculator - Quick access to a calculator.
Lenders - Get Information, rates and guidelines about all the
lenders.
MortgageBASE Users - Lists all the brokers, agents and offices
using the MortgageBASE software.
Help - An index of all the functions available in the software.
Quit - Shuts the program down.
Revised 09/27/2004
10
MortgageBASE Basics
MortgageBASE is a revolutionary mortgage brokerage system. Designed by industry
professionals, the software provides user-friendly, leading edge technology to mortgage
brokers. Our goal is to ensure our clients’ complete satisfaction by providing
communication, administration, marketing and system support that will all increase revenues
for the broker.
Besides it’s capabilities as a database for your clients, contacts, private & institutional
lenders, appraisers and referral sources, MortgageBASE also gives the mortgage broker the
power to print all the Ministry-required documentation for each file. Although MortgageBASE
provides all users with detailed, up-to-date rate and product information by the lenders; the
broker can also maintain a database of their own private lenders. A full complement of
reports is available which can be customized to suit the individual broker’s needs and will
provide information including broker/agent splits, maturity dates and monthly mortgage
MortgageBASE funding.
MortgageBASE functions are further enhanced by the communications aspect of the program,
the main feature of which is the electronic transmission of mortgage applications to on-line
lenders. This feature speeds up the application, underwriting, approval and commitment
processes by transmitting the client’s data via MortgageBASE’s electronic gateway. This
communication system is also used to provide the broker and their agents with the lenders’
rate and product information.
MortgageBASE is Windows based software, so if you remember that many Windows features
will be found throughout the program, you will find it very user-friendly. You move from
screen to screen making use of the tabs and the drop down menus.
Revised 09/27/2004
11
Drop Down Menus
MortgageBASE uses drop down menus to display valid entries that allow the desired value to
be selected.
For example on the Reports menu the following Reports are available. Simply highlight the
report you would like to generate and click.
The Date drop down menu is slightly different:
This is the standard date selection screen for entry of dates such as birth date or closing
date; or for selecting a date range for reports.
•
Click on the Drop down menu arrow to display the Date drop down menu
selection calendar.
Click on the large
arrow to drop down
the calendar
Click on smaller up
and down arrows to
move the month/year
in the past or future.
Revised 09/27/2004
12
The Menu Bar
The Client Files menu will display:
The Communications menu will display:
The Information Files menu will display:
Revised 09/27/2004
13
The Reports menu will display:
The Marketing menu will display:
The System menu will display:
Revised 09/27/2004
14
The Window menu will display:
The Help menu will display:
Revised 09/27/2004
15
Help
There may be times when you will require assistance from the Help Desk at filogix. To find
the numbers and web sites for support, click on Help and then select About.
You can also access the Help Table of Contents:
Help in MortgageBASE is divided into
Topics. In general, the major topics
are the MortgageBASE functions.
Double click on the book you think may
find your answer. It will display a
number of chapters. Double click
again to read the topic.
Revised 09/27/2004
16
You can also search through the
Index, using key words to see if
you can find the subject you are
inquiring about.
Revised 09/27/2004
17
Error & Warning Messages
Any errors in data entry or procedures will be displayed in the Missing Information box
including:
In the
information,
the
In
the case
caseofofmissing
missing
information,
application
cannot
packaged
until d
the
application
canbenot
be package
the
information
is completed,
untilrequired
the required
information
is
but
you
may
still
save
the
completed, but you may application.
still save
Click OK to close the message window.
the application.
Click OK to remove the message.
Sometimes the message is only a warning:
Most warnings may be ignored but may recur each time you access the screen.
Revised 09/27/2004
18
Sometimes the message is only for information:
Sometimes the message is a question giving you a chance to change your mind by requesting
that you confirm an action about to take place.
Revised 09/27/2004
19
System Setup Options
Prior to starting to send your business through MortgageBASE you will need to set up your
system to identify yourself and your name.
Complete all the screens under System > Set Up Options > System Set Up
• The Firm Info tab identifies the company and broker information for contacts.
• The Credit Bureau tab identifies the information required to dial both Equifax and
Transunion.
• The Miscellaneous tab identifies credit card rates, broker identifiers, email program &
points numbers etc.
• The Connection tab identifies the connection settings and types to the MortgageBASE
VPN server to send and receive deals.
• The Appraisers tab identifies the retrieval options for receiving appraisal information.
Revised 09/27/2004
20
Setting Conditions, Status’s & Terms
Complete all the tabs and screens under System > Set Up Options > Conditions, Status’s and
Terms.
• Conditions – you will be able to edit, add, delete and make Templates for conditions
that can be added to deals. Most Lenders will add the conditions and clauses to each
deal at approval, but you have the ability to add your own in the case of private
lenders.
• Statuses – you have the ability to add, edit or delete your own statuses which will help
you for tracking and reports.
• Terms – you will be able to add, edit and delete your own terms.
• Disclaimer – you will be able to edit the default disclaimer to suit the purposes of your
office.
Example disclaimers: I/We warrant and confirm that the information given in the
mortgage application form is true and correct and I/we understand that it is being
used to determine my/our credit responsibility. You are authorized to obtain any
information you may require relative to this application from any sources to which
you may apply and each such source is hereby authorized to provide you with such
information. You are furthermore authorized to disclose, in response to direct
enquiries from any other lender or credit bureau, such information on my loaning
account as you consider appropriate, and I agree to indemnify you against and save
you harm from any and all claims in damages or otherwise arising from such
disclosure on your part. You are also authorized to retain the application whether or
not the relative mortgage is approved.
Revised 09/27/2004
21
Setting Agent Rules (Broker Version only)
To view and set the agent rules
1. Select System > Setup Options > Agent Rules. The Agent Rules dialog box is
displayed.
2. Click the box to add a checkmark beside your choice.
3. Click Post Update to bring the file up-to-date. The MortgageBASE dialog box is
displayed informing you that the update was successful.
4. Click OK.
5. Click Close. The MortgageBASE dialog box is displayed asking you to save the changes
to the agent rules.
6. Click Yes.
Revised 09/27/2004
22
Changing Default Settings for Credit Line/Card Rate (Broker Version only)
You have the option of entering three credit lines, three credit loans, and three credit cards
for the client. For example, you may enter the limit of the credit line or card and the system
will automatically calculate a monthly payment, based on a default rate (i.e., 3%)
established in the System Setup. Use a $0.00 limit if you wish to enter your own payment
amount.
To enter default rates for the limit-based automatic monthly payment calculation.
1. Select System > Setup Options > System Setup. The Please Enter Password dialog box
is displayed.
2. Enter your password and click OK. The System Setup dialog box is displayed.
3. In the Miscellaneous tab, under System Options, enter the details in Credit Line Rate
% Credit Card Rate %, Last Transaction Num. and the E-Mail Program.
4. Click Close. The MortgageBASE dialog box is displayed.
5. Click Yes to save the changes.
Revised 09/27/2004
23
Setting User Options (Broker Version only)
You have the ability to set options for each Broker/Agent in your office. Complete the
Credit Bureau, Connection, Miscellaneous and Appraisers tabs for each agent/broker.
Navigate through System > Set Up Options > User Options. Select the Agent by highlighting
and click Edit. Update the tabs as needed.
Revised 09/27/2004
24
The Application Process
Accessing the Mortgage Application
Navigate to the Client Files index using the drop down menus:
• Client Files > Create Modify Mortgage Files
To select the application you wish to
update, double click. If the application you
want to update is not immediately
displayed use the Search option to find your
client or scroll down the list displayed.
You can sort this index in a number of
ways by selecting a different option
from the Sort by drop down. You can
also view only Active Deals by clicking in
the tick box.
To create a new application, click
the New button.
This is feature is currently unavailable.
Communications on this product will be
coming soon.
.
Revised 09/27/2004
25
Adding a New Application
• Select New from the Client Files screen.
• Select whether you are creating a 1st or 2nd mortgage.
• The Personal page will appear for your data entry.
• Navigate through the application by using the scroll bars, or by using the ‘Go To’ drop
down menu.
Complete all the data fields as required. Use drop down
menus when required.
Use the scroll bars to see
more of the application.
If you need a Postal Code check out
the www.canadapost.com website.
Revised 09/27/2004
26
• If the applicant is a homemaker, student, unemployed or occupation unknown you
must still enter the occupation:
o Type Homemaker or Retired or Unemployed in the Current Occupation field.
o Select the appropriate Occupation code.
o If the individual has no income, enter $1.00.
Entering a check in the Guarantor tick box will allow you to “Edit the Guarantor File”.
Revised 09/27/2004
27
The Financial section of the application:
• To view and enter specific credit information, in either the Asset column or the
Liabilities column select the ellipsis buttons
. The Credit References windows will
open.
• For additional vehicles complete the blank row(s) provided. Use the Liabilities screen
to indicate financing on any vehicles.
Revised 09/27/2004
28
Existing Mortgages/Properties
• To view the existing property information, select the ellipsis
, on Rental/Other
Property row in the Financial Net Worth section.
• All liabilities have a checkbox for indicating if the debt should be included in the
Total Monthly debt on the Financial Summary for the applicant. Check the
Mortgage Remain After Closing box to indicate whether the debt will be paid with
the mortgage that is being applied for.
• Enter the details of the existing mortgage or properties.
• To leave the Existing Mortgages/Properties window click the OK button.
Revised 09/27/2004
29
To view the breakdown of the down payment click on the Asset Breakdown button on the
financial screen.
Revised 09/27/2004
30
The Details of the Loan:
•
•
•
•
Click in the tick box if you want to indicate to the lender this is a Preapproval.
Click in the tick box if you want to indicate the application is to be High Ratio Insured.
Complete the details of other mortgages attached to this property.
Complete the required information for GE insured clients. NOTE: If your client wishes
to apply for GE’s vacation product the Property Type buttons will be available.
Follow the GE guideline and select either A or B as a property type.
• Select the Applicant Type and product for CMHC insured clients.
Revised 09/27/2004
31
Property Description
• Complete the Property Description fields for the property that is being mortgaged.
• Select the Mailing Address.
• If the property is to be an income producing property ensure you complete the Rental
Income section.
Revised 09/27/2004
32
Add a Guarantor
• Highlight the application requiring the guarantor.
• Click the Guarantor button and a blank guarantor application will appear for you to
complete.
OR
• Once inside the application, tick the Guarantor box and you will be able to Edit the
Guarantor File.
Revised 09/27/2004
33
Edit a Guarantor Application
Once you have created the guarantor application you can edit it from the Client Files window. To
edit the application, highlight the guarantor name and click on the Application button.
MortgageBASE allows you to enter two guarantors per application. Use the borrower and the coborrower sections of the application.
Once you have entered the co-borrower’s information you will need to decide whether the:
• guarantor should be included on tile;
• living in the property;
• income and debt is to be included in calculations.
Revised 09/27/2004
34
Obtaining a Credit Bureau
• Highlight the application, click on the Bureau tab.
• Select Trans Union or Equifax as your provider.
• Select the Inquiry Type.
If all of the
necessary
information
is not filled
in, an error
message
will be
generated
in this log
field.
• Click on the Inquiry Now button to begin the request process.
Note: The application must be signed before a credit bureau request can be made.
• To view the reports select the View or Print button.
• The bottom log will be filled with data when the report is received.
• If you requested a Joint bureau, the joint file will attach to the end for the principal
applicant therefore, no separate bureau will show for the co-applicant.
Revised 09/27/2004
35
Solicitor
• Highlight the application you are working on.
• Click on the Details tab.
• Clicking on the Misc. tab allows you to enter the information required from your
Information Files.
• If the solicitor is not already in your Information Files, save the application, add the
lawyer/firm and the information can then be selected from the drop down.
Revised 09/27/2004
36
Details
Basic Fees - where you enter in your fee information. Basis Points refer to the finder’s fee
and will automatically calculate the fee if you enter in the basis points that you know you
will be paid for the deal. Broker fee information and Agent commission information can also
be entered in this section.
Revised 09/27/2004
37
Fee Splits - allows you to split the fees between agents.
Revised 09/27/2004
38
Other Fees - allows you to edit any other fee, although the system will automatically pickup CMHC fees from the application and place the details here.
Revised 09/27/2004
39
Terms - any additional terms that apply to the mortgage can be entered on this screen.
Revised 09/27/2004
40
Miscellaneous
Misc. – assign a transaction number, referral source, appraiser, lawyer and lender (a lender
can also be assigned from Package tab).
Revised 09/27/2004
41
Disclosure Statement - enter information specifically related to provincial disclosure forms.
Revised 09/27/2004
42
Reviewing the History
To view the history of a file:
• Select Client Files > Create/Modify Mortgage Files. The Client Files window is
displayed.
• Select a client file and click History. The History dialog box is displayed.
• Select a record and click View. The History dialog box is displayed.
• Click Close.
Revised 09/27/2004
43
Add, Edit & Delete Notes
To review notes:
1. Select Client > Create/Modify Mortgage Files. The Client Files window is displayed.
2. Click Notes. The Mortgage Notes - client name dialog box is displayed.
To add a note:
1.
2.
3.
4.
Click Add. The Add Mortgage Note dialog box is displayed.
Enter the Description and Notes fields.
Click OK. You are returned to the Add Mortgage Note dialog box.
Click Close.
To edit a note:
1. Click on the note you want to change and click Edit. The Edit Mortgage Note dialog
box is displayed.
2. Make the change and click OK. The MortgageBASE dialog box is displayed.
3. Click Yes to save the changes to the note. You are returned to the Mortgage Notes
dialog box.
4. Click Close.
To delete a note:
1. Click on the note you
want to delete and
click Delete. The
MortgageBASE dialog
box is displayed.
2. Click Yes to confirm the
deletion. You are
returned to the
Mortgage Notes dialog
box.
3. Click Close.
To print a note:
1. Select the note you
want to print and click
Print Note.
2. Click Close.
To print all notes:
1. Click Print All.
2. Click Close
Revised 09/27/2004
44
Insurance Quotes
1. Select Client Files > Create/Modify Mortgage Files. The Client Files window is
displayed.
2. Click Insurance. The Insurance dialog box is displayed.
3. Options are available based on your specific firm requirements. Once you have
select the type of Insurance, you will be able to view both the quotation for
insurance and the insurance application.
4. Complete the insurance quote. The Sex and Smoker fields are mandatory. Print the
letter for your client. The quote is then generated in e-mail form sent via
MortgageBASE to a third party insurance provider, who will then follow up with your
client. A marketing referral fee is payable to the broker.
Revised 09/27/2004
45
5. Complete the application questionnaire.
Revised 09/27/2004
46
Printing the Forms
• Use the >> arrows to move printable forms to the left and the << arrows to move forms
back if you do not want to print a specific document.
• You have the ability to print your forms in English or French by selecting your language
choice in the middle of the window.
• You can preview the documents by clicking on the Preview button.
• Select your Default printer to complete your request.
Revised 09/27/2004
47
Mortgage Record Sheets
These record sheets will display both the client and file information.
1.
Select Client Files > Create/Modify Mortgage Files. The Client Files window is
displayed.
2.
Select a client file and click Record Sheet. The Mortgage Record Sheet dialog box
is displayed.
Three tabs will display client/deal information summary pertaining to the client
file selected.
3.
Click Print to get a copy of the record.
4.
Click Close. You are returned to the Client Files window.
Revised 09/27/2004
48
Investor Disclosure Statements
The Investor disclosure is available for Ontario brokers and agents. It is a government form
called Ministry Form 1.
To add an investor disclosure
displayed.
2. Select the client file and click Inv. Disc. The Create Investor Disclosure File dialog
box is displayed.
3. Click Yes. The Investor Disclosure dialog box with a specific client name is displayed.
4. The first four tabs, Declaration, Property, Mortgage and Fees must be filled in. Some
of the information is already there from the application.
5. Select the Investors tab to assign an investor to the file.
6. Click Add. The Add Investor dialog box is displayed.
7. Select an investor from the drop-down list and click OK. The Add Investor dialog box
is closed returning you to the Investor Disclosure for client name dialog box. The
name and address of the investor is displayed in the Investor’s tab.
8. Complete the Investor tab.
9. Click Close.
10. Click Yes to save the Investor Disclosure.
To remove an investor disclosure
displayed.
2. Select the client file and click Inv. Disc. The Create Investor Disclosure File is
displayed.
3. Using the |< < > >| arrows, find the investor you want to remove and click Remove.
The Remove Investor dialog box is displayed.
4. Click OK to remove the current investor.
5. Click Close.
To print an investor disclosure form
displayed.
Revised 09/27/2004
49
2. Select Inv. Disc. The Create Investor Disclosure File is displayed.
3. Select the client file and click Print. The Print Investor Disclosure File is displayed.
4. Select an investor, indicate the pages that you want to print and choose a date to
use on a form.
5. Click OK.
6. Click Close.
Revised 09/27/2004
50
Package
• Highlight the applicant and select the Package button.
• Complete the ‘Package Outgoing Lender Message’.
• Select the Lender you wish from the drop down
Use your mouse
and click on the
desired Lender.
Revised 09/27/2004
51
• Select the contact you wish to receive the application
• Add comments for the selected Lender.
• Select Package and the application will be sent to the selected Lender the next
time you connect to the server.
Revised 09/27/2004
52
Connecting to the Server
• Using the Communication Menu drop down, select ‘Connect to MortgageBASE
Server’.
• Select the options for what kind of information you wish to send and retrieve from
the MortgageBASE Server.
• Click on the Connect button and wait while the system automatically connects to
the MortgageBASE server and transmits the data.
• You will get a message at the end of the transmission to confirm if your
transmission was successful.
Revised 09/27/2004
53
Reviewing your Approvals
Your Approvals will automatically be ‘attached’ to your application once you have updated
to the server and lender. The status of any application that has been approved will be
changed from ‘packaged’ to ‘approved’, ‘declined’ or ‘pending’.
From the MortgageBASE Main Menu:
•
•
•
Click the Client Files icon.
If the application you are looking for does not appear on your screen, click on the
Search button or use your scroll arrows.
To use Search, type in the Last Name of the applicant and click OK.
Revised 09/27/2004
54
To view your Approval, highlight the approved application, click on the Approvals tab. You
will be able to View or Print the approval.
Revised 09/27/2004
55
View will include the Mortgage Approval and the Schedule A with the Conditions.
Revised 09/27/2004
56
View the Conditions by clicking on the Conditions tab once the client application is
highlighted.
• Once the conditions are displayed you can remove and add conditions.
• Mark Done/Mark UnDone conditions that will need to be met prior to the
mortgage closing.
Revised 09/27/2004
57
Add conditions to a deal
To attach a new condition to a deal:
1. Click Add Conditions. The Add Conditions dialog box is displayed.
2. Four types of conditions are available.
• Single – using the drop-down list, select the type of condition;
• Template – select a template to use;
• Special – will add a non-standard condition that does not appear in the list.
Enter a title, the type, and a description for the condition;
• Defaults – this option will add the default conditions to the selected deal.
Note: Make sure that you click Add after each condition.
3. Click Close when you are finished adding conditions. You will return to the
Conditions dialog box.
Marking a Condition – done/undone
As the conditions are met, you must indicate them “done”.
To mark a condition as done;
1. Open the Conditions dialog box.
2. Select the condition that has been met.
3. Click Mark Done. The Done check box for that condition is marked.
4. Click Close.
Revised 09/27/2004
58
Finalizing the Application
With the lenders Commitment in hand:
You will need to print and have the client sign the Statement of Mortgage.
displayed.
2. Select the client file you want and click Forms. The Forms dialog box is displayed. All
the available forms are listed in the Available Forms panel on the left.
3. Highlight both pages of the Statement of Mortgage and click >> to place them in the
Selected Forms window.
4. Click Print.
Note: 2 (two) copies should be printed – 1 for customer, 1 for file.
Revised 09/27/2004
59
Change the Status of an Application
In order to keep a ‘clean’ index of all your applications it is important to update the status
of each application. This is important whether the application was funded or declined by
the borrower.
Update the Status by
clicking on the Update
button. The Update Status
window will display.
Select the appropriate
status and click OK.
Revised 09/27/2004
60
Copy Application
•
•
•
•
Click on the Copy button on the main Client Files Screen.
Click OK button to create a new application number with the same information.
Review all fields to ensure accuracy.
Fill in the new information including whether the new application is a First or
Second mortgage.
Revised 09/27/2004
61
Email
Set up your MortgageBASE E-mail
MortgageBASE has set up a mail account for you. This account can be accessed through an
installed mail program or through a web browser. It is up to you as to which method you
would like to use to connect and which mail program you would like to use. The set up
instructions for some of the more popular programs are included here. If you already use a
mail program not listed, please consult the programs documentation for instructions.
Finding your MortgageBASE E-mail account name and password
1.
In MortgageBASE, select Information Files > MortgageBASE Users.
2.
Double click your name in the list. Your account name will be listed there.
Your initial password is the same as your account name. We suggest that
once you get connected that you change your password.
Setting up your e-mail program
Note: If you do not have internet access and are connecting via dialup to the MortgageBASE
server, substitute 192.168.0.201 anywhere the instructions tell you to use users.morty.com.
This option of connecting directly to MSI will only be available for a limited time, so an
Internet connection will be required.
If you are using Microsoft Outlook or Outlook Express, you must first determine the version
you are running.
1.
Open Outlook, and select Help > About.
You are running:
• Outlook Express – if the top of the About box says Outlook Express
• Outlook (Internet-only) – if the top of the About box says Internet Mail Only
below Microsoft Outlook
• Outlook (Corporate) – if the top of the About box says Corporate or Workgroup
below Microsoft Outlook
2.
The version of Outlook that you are running will determine which of the two
setup procedures you must use to configure your computer for MortgageBASE
email. Outlook Express and Outlook (with the Internet Mail Only option) can be
configured using the same procedure. Outlook (with Corporate or Workgroup
option) requires a different procedure which is outlined separately.
Revised 09/27/2004
62
Setting up Microsoft Outlook Express and Microsoft Outlook (Internet-only option)
Note: Outlook Express is included with Windows 98 and can be installed from your
Windows 98 CD.
1. In Outlook Express, click Tools > Account > Mail.
2. Click Add.
3. Click Mail.
4. Enter a Display Name (e.g. MortgageBASE e-mail).
5. Click Next.
6. Enter your MortgageBASE email address.
7. Click Next.
8. Click POP3 mail server.
9. In the Incoming and Outgoing mail servers, enter users.morty.com.
10. Click Next.
11. In the Pop Account Name field, enter your MortgageBASE email username (This should
be the first part of your email address, before the @users.morty.com, e.g. dsmith)
12. Enter your MortgageBASE email password.
13. Click Next.
14. Click Finish.
15. If you do not already connect to the internet using Internet Explorer, you will have to set
up your connection method:
•
•
•
•
Highlight the account you have just set up and click Properties.
Click the Connection tab.
Checks the Always connect to this account using box.
If you are connecting to the MortgageBASE mail server through the internet,
select the dial up session of your internet provider.
• If you are connecting to the MortgageBASE mail server by dial up to MSI,
select the MortgageBASE dial up session.
• Click OK
16. Click Close.
Revised 09/27/2004
63
Setting up Microsoft Outlook (corporate option)
1.
From your Desktop, right click the Outlook Icon and click Properties or select
Outlook >Tools >Services.
2. Click Add.
3. Select Internet e-mail and click OK.
4. In Mail Account, type a name for this account e.g. MortgageBASE Email.
5. Under User Information enter the following”
• Name: your full name
• Organization: Optional field, you can fill in your companies name or leave it
blank
• E-Mail Address: Your MortgageBASE e-mail account name.
• Reply Address: Leave this field Blank.
6. Click the Servers Tab.
7. In the Incoming Mail (POP3), type users.morty.com.
8. In the Outgoing Mail type, users.morty.com.
9. Under the Incoming Mail Server section, enter the following:
• Account Name: Username
• Password: Your MortgageBASE e-mail password
10. Click the Connections tab.
11. Select the method that you use to connect to the MortgageBASE mail server. If you
connect using a dial up modem, select Connect using my phone line. If you connect
using an internet account, select the dial up session of your internet provider for the
Dial Up Networking connection to use. If you connect by dial up directly to MSI,
select the Morty dial up profile for the Dial Up Networking connection to use.
12. Click OK twice.
Revised 09/27/2004
64
Setting up Netscape Mail
1. Open the Netscape Browser.
2. From the menu, click Edit > Preferences.
3. Double click Mail and Newsgroups to open the tree.
4. Click Identify.
5. Enter your full name in the Your Name: field.
6. Enter your MortgageBASE email address in the Email Address field.
7. Click Mail Servers.
8. Click Add to add a profile and select the General tab.
9. In the Server name field, enter users.morty.com.
10. In the Server Type field, select POP3.
11. In the Username field, enter your MortgageBASE email username.
12. Click OK to save settings
13. In the Enter Outgoing mail server field, enter users.morty.com.
14. Leave the Outgoing Mail Server username field blank.
15. Select Never for use Secure Socket Layers.
16. Click OK to save settings.
Revised 09/27/2004
65
Using web browser access
1. In your web browser enter http://users.morty.com. This will take you to the
MortgageBASE mail server. You should bookmark this page for easier access in the
future.
Note: A link to this address is also available through the MortgageBASE website at
www.morty.com.
2. Enter your MortgageBASE email username in the User Name field.
3. Enter your MortgageBASE password in the Password field.
4. Click Logon.
5. Click Help for more information on using the web browser mail access
6. Changes to your MortgageBASE dial up profile (only applies if you are connecting to
e-mail via dial up)
7. From your Desktop, double click My Computer.
8. Double click the Dial-Up Networking folder.
9. Right mouse click the MortgageBASE icon. Select Properties.
10. Enter the telephone number (10 digits) and enter a 1 in front if calling long distance.
11. Click OK and close down all windows to get back to your Desktop. The first time your
mail program connects to the mail server, you will be prompted for a User name and
Password.
12. Your dial up user name is the first 3 characters of your MortgageBASE user id plus the
last 4 characters of your MortgageBASE userid plus 1 eg. MSIB0011. This can also be
found under the list of MortgageBASE users in MortgageBASE.
13. The e-mail dial up password is msiras_server (all in lower case).
14. Check the Save Password box to save the password.
Revised 09/27/2004
66
Changing your e-mail password
Changing by e-mail:
Create and email to [email protected]. The subject line of the message
must consist of your MortgageBASE email username (This should be the first part of
your email address, before the @users.morty.com) followed a comma (,) and your
current MortgageBASE email password (e.g. tbroker,mypassword) The main body of
the email must contain the command "PASSWORD" followed by a space and your new
password (e.g. PASSWORD newpassword).
Changing by web browser access:
In your web browser enter http://users.morty.com. This will take you to the mail
account administration. Sign on with your account name and password. On the
administration screen enter your new password.
Note: Make sure you type your password correctly and remember it.
Revised 09/27/2004
67
Tools
Financing Options Sheet
Financing Option Sheets are a great marketing tool for both brokers and realtors. You and
your realtor can work together on Open Houses to create business.
Price: Enter the asking price.
Interest Rates: This section is used to enter the expected mortgage conditions.
Down payment and Mortgage Data: The Feature sheet has provisions for showing the down
payment and mortgage information for three different down payment percentages. These
default to 25%, 10% and 5% but may be changed. All other fields are calculated and
protected.
Estimated Closing Costs: This is an estimate of the costs that the purchaser may be
expected to pay on closing.
Realtor and Broker Information: This section provides information on the Real Estate Agent
selling the property, and the Broker advertising the property.
Print Options: Once you have viewed the Financing Option Sheet, you can print copies for
your realtor.
Revised 09/27/2004
68
Prequalification
The Prequalifier is used to determine the income required to qualify for a mortgage.
• Navigate through the Marketing Menu to Prequalifier.
• Complete the required information and click on Qualify.
This prequalification tool assists you in determining the maximum property purchase price
for which your applicants qualify based on their combined income. This screen also has a
second function: to show the actual GDS and TDS calculations for a client when all
information (income, down payment, purchase price and monthly debts) is known.
Revised 09/27/2004
69
Print or view the Pre-Qualification Summary Sheet.
Revised 09/27/2004
70
Amortization Schedule
The amortization schedule is designed to assist you in advising and showing your clients the
pay schedule for their new mortgage. You will also meet provincial ministry requirements in
delivering the schedule to your client.
Opening an amortization schedule
1. Select Marketing > Amortization Schedule. The Amortization Schedule dialog box is
displayed.
2. Enter the mortgage amount, interest rate, and all other information in the blank
fields using the drop-down lists where applicable.
3. Click Schedule. A print preview of the Amortization Schedule is displayed. Use the
toolbar to navigate throughout the schedule. To print the schedule click on the
printer icon.
4. Click X to exit the amortization schedule. You are returned to the Amortization
Schedule dialog box.
Revised 09/27/2004
71
Sample Amortization Schedule
Revised 09/27/2004
72
Comparison Form
Comparisons allow you to show your clients the differences between monthly payments and
accelerated weekly and bi-weekly payments.
To compare monthly, bi-weekly and weekly payments:
displayed.
2. Enter the mortgage amount, interest rate, and all other information in the blank
fields using the drop-down lists where applicable.
3. Click Schedule. The Amortization Schedule dialog box is displayed.
4. Click X to exit the schedule. You are returned to the Amortization Schedule dialog
box.
5. Click Comparison. The Comparison Form dialog box is displayed, illustrating the
differences between the payment types.
6. Click Close. You are returned to the Amortization Schedule dialog box.
Revised 09/27/2004
73
Using What If Scenarios
What If Scenarios can be accessed once you have viewed the amortization schedule.
MortgageBASE will then calculate the different effects that your proposed variables will
have.
To use the What If Scenario
displayed. The information on this schedule is pulled from the application in the
Client Files section.
2. Enter the mortgage amount, interest rate and all other information in the blank
fields using the drop down lists where applicable.
3. Click Schedule. The Amortization Schedule dialog box is displayed.
4. Click X to exit the schedule. You are returned to the Amortization Schedule dialog
box.
5. Click What If. The What If dialog box is displayed.
6. Using the What If column, enter different scenarios into the following fields:
• Mortgage amount
• Rate
• Amortization (Yrs.)
• Regular payment
• Additional payment amount
7. Click Calculate. Repeat Step 6 until you get the desired result.
8. Click Schedule.
9. An Amortization Schedule displays your calculations.
10. Click X to exit the schedule. You are returned to the What If Comparison window.
11. Click Close.
Revised 09/27/2004
74
Printing What If Scenarios
displayed. Enter the mortgage amount, interest rate, and all other information in
the blank fields using the drop-down lists where applicable. Note: The What If
Comparison button is grayed out until the Amortization Schedule is completed.
2. Click Schedule. The Amortization Schedule print preview is displayed.
3. Click X to exit the print preview. You are returned to the Amortization Schedule
dialog box.
4. Click What If. The What If dialog box if displayed.
5. Click Print.
6. Click Close. You are returned to the Amortization Schedule dialog box.
7. Click Close to exit the Amortization Schedule dialog box.
Revised 09/27/2004
75
Rates
Viewing best rates by term (broker):
MortgageBASE gives you quick and easy access to the best rates available for any given term.
1. Select System > Best Rates by Term. The Best Rates by Term dialog box is displayed.
2. Select the term you want from the drop down list. The list displays the top ten
lenders with the best rate at the top including all discounts.
Note: For identical rates, the lender offering the best finder’s fee is shown first.
3. Click Close.
Revised 09/27/2004
76
Editing the Best Rates
MortgageBASE lists all the available mortgage terms. The default values are taken from the
lender’s posted rates. You can indicate what your firm’s best rate is for each term and the
lender offering it.
1. Select System > Edit Rates. The Edit Best Rates dialog box is displayed listing all
available mortgage terms.
The window is divided into two parts. The default values shown in the shaded left side
displays the lender’s posted best rates. On the right side, enter your company’s best rate for
each term and the name of the lender offering it.
Four options are available:
• Prequal rates
• Default rates
• Print
Revised 09/27/2004
77
Viewing Rates
MortgageBASE allows you to view the rates for a specific lender.
1. Select Information Files > Lenders. The Lenders dialog box is displayed.
2. In the Financial Lenders tab, select the lender for which you want to view the rates.
3. Click Rates. A window with the name of the lender is displayed.
4. Click Close. You are returned to the Lenders dialog box.
Revised 09/27/2004
78
Pre-Qualifying Rates
Brokers have the option of allowing their off-site agents the flexibility of maintaining their
own individual best rates, rate discounts and finder’s fee bonuses as well whether the broker
is to receive a copy of the agent’s deal.
1. Select System > Edit Rates. The Edit Best Rates dialog box is displayed listing all
available mortgage terms.
2. Click Prequal Rates. The Rates to Prequalify dialog box is displayed. By default, only
three and five year rates are available.
3. Enter a rate and click OK.
Previewing/Printing rate sheets
You can preview rate sheets before printing them:
1. Select Marketing > Rate Sheets. The Printing... dialog box is displayed.
2. Click Preview or Print. The print preview displays the rate sheet or select or printer.
3. Click X to exit the rate sheet preview.
4. Click Close.
Revised 09/27/2004
79
Managing Information
Maintaining Investors/Local Lenders
You can maintain your own private database on MortgageBASE for both local lenders and
investors and local non-MortgageBASE lenders.
To add a lender
1. Information Files > Lenders. The Lenders dialog box is displayed.
2. Select the Local Lenders tab.
3. Click Add. The Adding Local Lender dialog box is displayed.
4. Enter the lender's name, address and contacts.
5. Click Notes to enter information on the lender.
6. Click Close. A window is displayed asking you if you are adding a new lender. The
MortgageBASE dialog box is displayed, asking you to confirm that you want to add the
new lender.
7. Click Yes. The new Lender is displayed in the Local Lenders tab.
To edit a lender
3. Select the lender you want to change.
4. Click Edit. The Edit Broker Private Lender dialog box is displayed.
5. Make the required changes and click Close. The MortgageBASE dialog box is
displayed.
To delete a lender
3. Select the lender you want to delete.
4. Click Delete. The MortgageBASE dialog box is displayed.
5. Click Yes to delete this lender.
Edit Lender Rates
3. Select the lender you want to view the rates for. The Rates for ... dialog box is
displayed.
4. Make the necessary changes and click Close. The MortgageBASE dialog box is
displayed.
Note: The brokers are responsible for updating their own rates.
Revised 09/27/2004
80
Managing Lawyer Information
To add a new lawyer
1.
2.
3.
4.
5.
Select Information Files > Lawyers. The Lawyer Information dialog box is displayed.
Click Add. The Add Lawyer dialog box is displayed.
Enter the lawyer’s name, address and telephone number.
Click OK. The MortgageBASE dialog box is displayed.
Click Yes to add a new lawyer.
To edit a lawyer
1. Select Information Files > Lawyers. The Lawyer Information dialog box is displayed.
2. Select the lawyer you want to edit. The Edit Lawyer Information dialog box is
displayed.
3. Make the necessary changes.
4. Click OK. The MortgageBASE dialog box is displayed.
To delete a lawyer
1.
2.
3.
4.
Select Information Files > Lawyers. The Lawyer Information dialog box is displayed.
Select the lawyer you want to delete.
Click Delete. The MortgageBASE dialog box is displayed.
Click Yes to delete this record.
Assigning a lawyer to a file
displayed.
2. Select the client file and click Details. The File Details dialog box is displayed.
3. Select the Misc. tab.
4. In the Lawyer field, select a law firm by using the drop down list.
5. Click Close.
Revised 09/27/2004
81
Managing Referral Sources
To add a referral
1. Select Information Files > Referral Sources. The Referral Source Information dialog
box is displayed.
2. Click Add. The Add Referral Source dialog box is displayed.
3. Enter the information and click OK. The MortgageBASE dialog box is displayed.
4. Click Yes to add the new referral source.
5. Click Close to exit the Referral Source Information dialog box.
To edit a referral
box is displayed.
2. Select the referral source you want to edit.
3. Click Edit. The Edit Referral Source dialog box is displayed.
4. Make the necessary changes and click OK. The MortgageBASE dialog box is displayed.
To delete a referral
box is displayed.
2. Select the referral source you want to delete.
3. Click Delete. The MortgageBASE dialog box is displayed.
4. Click Yes to delete this record.
Assigning a referral to a file
displayed.
2. Click Details. The File Details dialog box is displayed.
3. Select Misc. tab.
4. Select the referral source from the Referral Source drop down list.
5. Click Save.
6. Click Close. The Save dialog box is displayed.
Revised 09/27/2004
82
Managing Appraiser Information
To add an appraiser to your database
1.
2.
3.
4.
5.
Select Information Files > Appraisers. The Appraisers dialog box is displayed.
Click Add. The Add Appraiser dialog box is displayed.
Enter the appraiser's name, address, contacts, and phone number.
Click OK. The MortgageBASE dialog box is displayed.
Click Yes to add the appraiser to the deal.
To delete an appraiser on your database
1.
2.
3.
4.
Select Information Files > Appraiser. The Appraisers dialog box is displayed.
Select the appraiser you want to delete.
Click Delete. The MortgageBASE dialog box is displayed.
Click Yes to delete the record.
To edit an appraiser
1. Select Information Files > Appraisers. The Appraisers dialog box is displayed.
2. Select the appraiser you want to edit and click Edit. The Edit Appraiser Information
dialog box is displayed.
3. Make the necessary changes and click OK. The MortgageBASE dialog box is displayed.
Assigning an appraiser to a file
displayed.
2. Select the client file and click Details. The File Details dialog box is displayed.
3. Select the Misc. tab
4. In the Appraiser field, select an appraiser by using the drop down list.
5. Click Close. The Save dialog box is displayed.
6. Click Yes to save the change.
Revised 09/27/2004
83
Managing Property Listings
To add a new property listing
1. Select Information Files > Property Listings. The Property Listings dialog box is
displayed.
2. Click Add. The Add New Listing dialog box is displayed.
3. Enter the information and click Close.
To edit a property listing
displayed.
2. Select the listing you want to change and click Edit. The Edit Listing dialog box is
displayed.
3. Make the changes and click Close.
To delete a property listing
displayed.
2. Select the property you want to remove and click Delete.
3. Click Yes to delete this property.
To print a property listing
displayed.
2. Select the property you want to print and click Print Details.
Revised 09/27/2004
84
Managing Statuses
To add a status to your list of statuses
1. Select System > Setup Options > Conditions, Status’s, Terms. The Conditions, Status,
Terms and Disclaimer dialog box is displayed.
2. Click on the Statuses tab.
3. Click Add. The Adding Status dialog box is displayed.
4. Enter the name of the status.
5. Click OK.
To delete an existing status from your list of statuses
1. Select System > Setup Options > Conditions, Status’s, Terms. The Conditions,
Status’s, Terms and Disclaimer dialog box is displayed.
2. Select the Statuses tab.
3. Select the status you want to delete.
4. Click Delete. The MortgageBASE dialog box is displayed, asking if you want to delete
the status.
5. Click Yes to confirm.
To edit an existing status
1. Select System > Setup Options > Conditions, Status’s, Terms. The Conditions,
Status’s, Terms and Disclaimer dialog box is displayed.
2. Select the Statuses tab.
3. Select an existing status and click Edit. The Edit Status dialog box is displayed.
4. Make the change and click OK.
Revised 09/27/2004
85
Reports
To select a report:
1. Select Reports from the main menu and a list of reports is displayed.
2. Click on a report and a dialog box with the selected report is displayed.
3. Enter the required parameters for the selected report. Note: Most Reports allow the
selection of various options that determine the content of the report. These are
called parameters. Usually the screen will display ‘default’ values, which represent
the most common value for these parameters.
4. Click Print or Preview.
The following is a list of the available reports and their definitions:
Conditions Summary – provides a listing of all the deals that have outstanding conditions.
Conditions Detail – provides specific information as to what conditions are outstanding.
Refer to Attaching conditions for more information on managing conditions on MortgageBASE.
Mortgage Application – allows you to pull up reports by mortgage agent, entire firm, lender,
and referral sources.
Mortgage Status – provides you with details of all files that have the specific status that you
request.
Morty Closed Deals – lists all deals that have closed in a particular date range. The deals
must be assigned a MortgageBASE lender (either institutional or private), be an active deal
and have a closing date to be included on the report. This report is sent to filogix Inc., and
an e-mail message with the report as an attachment can be created at the time the report is
viewed or printed.
Maturity Listing – provides a full listing of those files in your database that are maturing
during the time period that you request.
Transaction No. Report – shows all files in transaction number order for the period of time
that you request.
Marketing Reports – provides information on property listings and prospects.
Info Reports – provides information on lawyers, appraisers, referral sources, lenders and
MortgageBASE users.
Revised 09/27/2004
86
Conditions Summary
Revised 09/27/2004
87
Conditions Detail
Revised 09/27/2004
88
Mortgage Application
Revised 09/27/2004
89
Mortgage Status
Revised 09/27/2004
90
MortgageBASE Closed Deals
Revised 09/27/2004
91
Maturity Listing
Revised 09/27/2004
92
Transaction No. Report
Transaction Report shows all files in transaction number order for the period of time that
you request.
Revised 09/27/2004
93
Marketing Reports
Marketing Reports provide information on property listings and prospects.
Revised 09/27/2004
94
Info. Reports
Info Reports provide information on lawyers, appraisers, referral sources, lenders, and
MortgageBASE users.
Revised 09/27/2004
95
Prospect Manager
Prospects
Your prospective clients are clients for whom you are not yet ready to apply for a mortgage
or product but would like to keep in your files for follow up.
To add a prospect
1. Select Client Files > Create/Modify Prospect Files. The Prospects dialog box is
displayed.
2. Click Add Prospect. The Add New Prospect dialog box is displayed.
3. Enter all of the prospect’s information.
4. Click Notes to enter information on the prospect.
5. Click Save to exit the Notes window.
To delete a prospect
displayed.
2. Select the prospect you want to delete and click Delete Prospect. The MortgageBASE
3. Click Yes to confirm the deletion.
To edit a prospect
displayed.
2. Select the prospect you want to edit and click Edit Prospect. The MortgageBASEProspect dialog box is displayed.
3. Make the necessary changes and click Close. The MortgageBASE dialog box is
displayed.
To print a prospect
displayed.
2. Select the prospect you want to print and click Print Details.
Revised 09/27/2004
96
To pre-qualify a prospect
displayed.
2. Select the prospect you want to pre-qualify and click Pre-Qualify. The Prequalifier
3. Enter the information and click Qualify.
4. Select the term and verify the date.
5. Click OK. The Prequalifier dialog box is displayed.
Creating a deal from a prospect
displayed.
When a prospect is ready to become a full-fledged client, highlight his/her name on the list
of prospects and click Create Deal.
Revised 09/27/2004
97

MortgageBASE User Ma..

Transcription

Similar documents

Please wait

live interactive game channel

Silver Hill - Democracy Federal Credit Union > Home

Clindamycin Hydrochloride Oral Drops

AlAhliToken

FLY_HBT07E (LR) - TD Canada Trust

Delayed Financing - Loans by Upen Patel

Program Overview For NEFMLS