Multi Agency Flood Plan - Lancashire Resilience Forum
Transcription
Multi Agency Flood Plan - Lancashire Resilience Forum
Multi Agency Flood Plan Lancashire Multi Agency Response to Flooding Incidents Version 1.2 1 June 2011 Multi Agency Flood Plan Part 1 TABLE OF CONTENTS DOCUMENT MANAGEMENT .............................................................................................. 8 Version Control .............................................................................................................. 8 Primary Reviewers ........................................................................................................ 8 Distribution Details......................................................................................................... 9 Amendments ................................................................................................................10 Record of Exercises and Testing ..................................................................................10 SECTION ONE - INFORMATION .......................................................................................11 1.1 Context of the Plan .................................................................................................11 1.2 Aspects Not Covered by the Plan ...........................................................................11 1.3 Purpose of the Plan ................................................................................................11 1.4 Ownership ..............................................................................................................11 1.5 Review of the Plan..................................................................................................12 1.6 Intended Audience..................................................................................................12 1.7 Related and Interdependent Plans .........................................................................13 1.8 National Guidance and Policy Documents .............................................................13 1.9 Regional Guidance and Plans ................................................................................13 1.10 Lancashire Resilience Forum and Other Local Plans ...........................................14 1.11 Flood Risk in Lancashire ......................................................................................14 1.12 Map ......................................................................................................................16 1.13 Rapid Response Catchments ...............................................................................17 1.14 Critical/Vulnerable Infrastructure ..........................................................................17 1.15 Planning Assumptions ..........................................................................................17 1.16 Community Risk Register .....................................................................................18 1.17 Flooding Sources..................................................................................................18 SECTION TWO - INTENTION .............................................................................................19 2.1 Aim .........................................................................................................................19 2.2 Strategic Outcome of the Plan ................................................................................19 SECTION THREE - METHOD .............................................................................................20 3.1 Description of the Environment Agency Flood Warning Service ............................20 3.2 The Flood Warning Codes ......................................................................................20 3.3 Flood Forecasting ...................................................................................................21 3.4 Flood Forecasting Centre .......................................................................................21 3.6 Flood Guidance Statement .....................................................................................21 3.8 Triggers for Activating the Multi Agency Flood Plan ...............................................22 3.9 Table: Local Response Level Definitions................................................................24 3.10 Local Response Level Definitions – Further Details .............................................25 3.11 Multi Agency Response to Flooding Incidents ......................................................27 3.12 Establishment of Strategic Co-ordinating Groups .................................................28 3.13 Organisations Generic Roles and Responsibilities During a Flood.......................28 3.14 Environmental Impacts .........................................................................................28 3.15 Mutual Aid ............................................................................................................29 3.16 High Volume Pumping Equipment ........................................................................29 3.17 Sandbags .............................................................................................................29 3.18 Health and Safety .................................................................................................29 3.19 General Public Advice During and After a Flood ..................................................30 3.20 Water Rescue Policy ............................................................................................30 3.21 Vulnerable People ................................................................................................30 3.22 Evacuation and Shelter ........................................................................................30 3.23 Rest Centres.........................................................................................................31 3.24 Recovering from Floods .......................................................................................31 3.25 Humanitarian Assistance ......................................................................................32 3.26 Voluntary Organisations .......................................................................................32 3.27 Reservoir Breaches – Interim Response Arrangements.......................................33 3.28 Disruption to water supply ....................................................................................34 SECTION FOUR - ADMINISTRATION ...............................................................................35 4.1 Costs ......................................................................................................................35 4.2 Record Keeping ......................................................................................................35 4.3 Financial Support....................................................................................................35 4.4 Reimbursement ......................................................................................................35 4.5 Funding – The Bellwin Scheme ..............................................................................35 4.6 Support for recovery from exceptional emergencies ..............................................36 4.7 Public Appeals and Donations ................................................................................36 4.8 Insurance Companies.............................................................................................36 SECTION FIVE - COMMUNICATION .................................................................................38 5.1 Communicating during an Incident .........................................................................38 5.2 Communicating with the public ...............................................................................38 5.3 Command and Control Centres ..............................................................................39 5.4 Local Command and Control Arrangements ..........................................................40 5.5 Contact Details – Key Personnel ............................................................................40 5.6 Advice to the Public ................................................................................................40 5.7 Help Lines ..............................................................................................................40 5.8 LRF Telecommunications Plan ...............................................................................40 SECTION 6 - LIST OF APPENDICES.................................................................................41 APPENDIX A – Contact Numbers of Key Organisations ................................................42 APPENDIX B - Organisations generic roles and responsibilities during a flood .........44 Category 1 Responders................................................................................................44 Police............................................................................................................................44 Fire and Rescue Service ..............................................................................................44 North West Ambulance Service ....................................................................................44 Maritime and Coastguard Agency ................................................................................45 Local Authorities ...........................................................................................................45 Health Service ..............................................................................................................45 Health Protection Agency .............................................................................................46 Health Protection Agency/Primary Care Trust (Public Health) .....................................46 Environment Agency ....................................................................................................46 Category 2 Responders................................................................................................47 Electricity Providers ......................................................................................................47 Gas Providers ...............................................................................................................47 Water and Sewerage Providers ....................................................................................47 Telephone Service Providers (Fixed & Mobile) ............................................................47 Railway Operators – Network Rail ................................................................................48 Highways Agency .........................................................................................................48 Military ..........................................................................................................................48 Other Organisations .....................................................................................................48 Met Office .....................................................................................................................48 Voluntary Agencies.......................................................................................................49 British Red Cross Society .............................................................................................49 RAYNET .......................................................................................................................49 Rotary ...........................................................................................................................49 RSPCA .........................................................................................................................49 St. John's Ambulance ...................................................................................................49 Salvation Army .............................................................................................................49 The Samaritans ............................................................................................................49 Victim Support ..............................................................................................................49 Women’s Royal Voluntary Service (WRVS) .................................................................49 Faith Responders .........................................................................................................49 Individual Volunteers ....................................................................................................50 Appendix C - Environmental Impacts ..............................................................................51 Appendix D - Lancashire Fire and Rescue Resources and Mutual Aid ........................53 Appendix E- Water Rescue Policy ...................................................................................55 Fire and Rescue Service ..............................................................................................55 Water Rescue Policy – Maritime and Coastguard Agency ...........................................55 Waterside Incidents ......................................................................................................55 Localised flooding .........................................................................................................55 Wide spread flooding ....................................................................................................56 Resources and Equipment ...........................................................................................56 RNLI National Flood Response in the UK………………………………………………….57 Appendix F - Maritime and Coastguard Agency – Flood Response .............................58 Introduction...................................................................................................................58 Primary & secondary roles ...........................................................................................58 Inland incidents ............................................................................................................58 Flood response .............................................................................................................58 The future .....................................................................................................................59 Work instructions ..........................................................................................................59 Appendix G - General Public Advice Before, During and After a Flood .......................60 Before a Flood ..............................................................................................................60 During a Flood ..............................................................................................................60 If Evacuation Becomes Necessary: ..............................................................................60 After a Flood or Returning Home ..................................................................................61 Appendix H - Sandbags ....................................................................................................62 Appendix I - Physical Hazards..........................................................................................63 Guidelines ....................................................................................................................63 Dynamic Risk Assessments .........................................................................................63 Contamination Risks.....................................................................................................63 Appendix L – Website Links .............................................................................................75 Appendix M - Role of the Science and Technical Advice Cell (STAC) ..........................76 DOCUMENT MANAGEMENT Version Control Version Date issued Amendment details Prepared by Draft0.1. December 2008 Base version HR LCC EPU HRR EA FIM CSC EA FIM Draft0.2 September 2009 Further amendments HR LCC EPU HRR EA FIM Draft0.3 11 November 2009 Further amendments HR LCC EPU HRR EA FIM Draft0.4 13 November 2009 Further revisions HR/BAK LCC EPU HRR EA FIM Draft0.5 16 November 2009 Further revisions HR/BAK LCC EPU Draft0.6 18 February 2010 Changes from consultation feedback and restructure in line with Defra Checklist for MAFP (Dec ’09) to be presented to Defra Outcomes Measure Working Group HR HRR Draft0.7 09 March 2010 Further revisions Draft0.8 16 March 2010 Final Revisions and draft circulated for final check with Defra Outcomes Measure Working Group HR/HRR Version One 31 March 2010 Circulated to Plan Holders on Distribution List HR/HRR V1.1 5 January 2011 Revised and re-circulated electronically as per distribution list HR V1.2 1 June 2011 Revised and re-circulated electronically as per distribution list. Also made available on NRE HR/LEC HR/ HRR Primary Reviewers Primary reviewer(s) Approved By: LRF Flooding and Severe Weather Sub Group – Defra Outcome Measures Working Group Dated: June 2011 8 Distribution Details Organisation Plan Holder Environment Agency Area Office (NW Central) Flood Incident Management Team Leader Blackburn with Darwen Borough Council Emergency Planning Officer Blackpool Council Emergency Planning Officer Burnley Borough Council Emergency Planning Officer Chorley Borough Council Emergency Planning Officer Fylde Borough Council Emergency Planning Officer Hyndburn Borough Council Emergency Planning Officer Lancaster City Council Emergency Planning Officer Pendle Borough Council Emergency Planning Officer Preston City Council Emergency Planning Officer Ribble Valley Borough Council Emergency Planning Officer Rossendale Borough Council Emergency Planning Officer South Ribble Borough Council Emergency Planning Officer West Lancashire Borough Council Emergency Planning Officer Wyre Borough Council Emergency Planning Officer Lancashire County Council Emergency Planning Service Lancashire Constabulary Civil Contingencies Unit Lancashire Fire & Rescue Service Fire Operations Manager North West Ambulance Service Emergency Planning Manger Maritime and Coastguard Agency Chris Turner, Coastguard Officer Health Protection Agency Emergency Planning Manager National Grid Utilities NW Senior Advisor RNLI Voluntary Service Divisional Inspector (North) British Waterways Senior Water Engineer United Utilities (Water) Risk Management United Utilities (Electricity) Senior Shift Control Engineer Government Office for the North West Met Office Regional Office Regional Advisor Army Regional Office Headquarters 42 (NW Brigade) PCTs NHS East Lancashire Network Rail Structures Management Engineer Highways Agency Emergency Planning Manager 9 Amendments Please complete the table below to keep a record of when amendments have been made and updated in this copy of the plan, held by your organisation. Amendment details Date 28/10/2010 28/10/2010 28/10/2010 28/10/2010 30/11/2010 01/04/2011 25/05/2011 25/05/2011 Amendment details Amended by P6 – Related and Interdependent Plans – to include H Robinson reference to LRF Generic Off Site Plan for Reservoir Emergencies and Preston SWMP Inclusion of Appendix N – Premises Marking H Robinson Table 3.6 – Triggers for Activating Multi Agency Flood Plan updated as per NFEF guidance P26 Diagram: Flow chart showing MAFP activation. Updated to include MAFP activation due to property flooding as a result of surface water. MAFP updated to include new EA Flood Warning codes MAFP updates to include revisions to Flood Guidance Statements /Met Office amendments Updated to include insertion of RNLI capabilities Appendix J (EA Flood Risk Areas in Lancashire updated) H Robinson H Robinson H Robinson H Robinson H Robinson Lucy E Clark Record of Exercises and Testing Proposed Exercise/Training Type e.g. Professional Partner Training Seminar Exercise Athena Regional exercise What will be tested/ covered Roles and responsibilities; flood warning procedures Validation Evaluation sheets/ feedback from participants. Debrief exercise reports 10 SECTION ONE - INFORMATION 1.1 Context of the Plan The Civil Contingencies Act (2004) requires Category 1 Responders to have plans in place to respond to all emergencies. Development of a Multi Agency Flood Plan (MAFP) allows all responding parties to work together on an agreed, co-ordinated response to flooding. This plan has been developed by Lancashire Resilience Forum (LRF) Flooding and Severe Weather Sub Group and supersedes the Multi Agency Response Plan (MARP). Category 1 and 2 responders have supplied information regarding their roles, responsibilities and response to flooding. 1.2 Aspects Not Covered by the Plan This plan does not cover flooding from foul sewers, burst water mains, private lakes or canals. Should significant flooding occur from one of these sources, elements of the plan may be activated in the absence of a specific emergency plan. 1.3 Purpose of the Plan This plan is needed as it is has been recognised within the Lancashire Resilience Forum Community Risk Register that there are approximately 65,000 properties at risk from flooding from rivers and/or from the sea. The level of risk for these Areas varies between 1 in 5 and 1 in 1000 years and the risk rating is High/Very High1 The MAFP is structured as follows: • Part 1 – Generic Information, outlining information which is general, not Area specific and applicable all flood risk Areas • Part 2 – Unitary/Local authority Flood Plans, containing emergency planning information and procedures specific to the local authority Area. (NB: Part 2 plans should be used in conjunction with Part 1; they are not stand-alone documents • Community Flood Risk Summary Sheets – Where supplied, these sheets contain a summary of the details contained within each local authority flood risk area. These are a 'quick reference' guide and further, more detailed information should be sought from the relevant 'Part 2' of the MAFP, which is available direct from the local district/unitary authority or on the NRE 1.4 Ownership This plan is owned and developed by Lancashire Resilience Forum (LRF) Flooding and Severe Weather Sub Group. 1 These statistics are correct at the time of writing but are subject to change. For further details, consult the CRR. 11 1.5 Review of the Plan The plan will be reviewed and updated on an annual basis, or after activation, or after an exercise, whichever is the soonest. The Plan Owner will ensure that the document is reviewed as stated. In addition, a full revision of the MAFP should be carried out every three years from the date of issue. Category 1 and 2 Responders have supplied information regarding their roles, responsibilities and responses to flooding and have agreed to update their information when required. Minor amendments to the plan should be made manually and a record kept at the front of the document in the table provided. When requested by the Plan Owner, Plan Holders should forward all manual amendments and an updated plan, which incorporates these, will then be re-issued to all Plan Holders. Updates to this document will be sent to Plan Holders by email. All amendments should be sent to: Helena Rafala Incident Management Team Flood and Coastal Risk Management (Incidents) [email protected] Helen Robinson Lancashire County Council Emergency Planning Service [email protected] 1.6 Intended Audience The intended audience of this plan is all organisations that may have a role to play in responding to flooding in Lancashire. It is distributed by the Plan Owner to Category 1 and 2 Responders as detailed in the distribution table in the Document Management section of this document. Copies of this plan, (Part 1, Part 2 and the Community Flood Risk Summary Sheets) have been distributed on CD to all Lancashire 'blue light' Emergency Services and Lancashire County Council Emergency Planning Service The plan is also available electronically on the LRF Members’ website in Adobe (PDF) format for other authorised LRF members to access, which if printed is an uncontrolled document. It is also available on the National Resilience Extranet (NRE). This version of the Multi Agency Flood Plan is not a public document. 12 1.7 Related and Interdependent Plans This table shows where the MAFP fits with other emergency plans: Emergency Plans – Fitting Them Together National Documents Regional Strategic Framework Lancashire Area Specific Emergency Plans (Thematic Plans, guidance and arrangements) Specific Organisational Plans Other Plans Pitt Report National Flood Emergency Framework Flood and Water Management Emergency Preparedness National Recovery Guidance North West Regional Resilience Forum Generic Regional Response Plan LRF Multi Agency Flood Plan LRF Media Response EA Local Flood Warning Plans Operation Merlin LRF Generic Off-site Plan for Reservoir Emergencies Local Authority Flood Plans LCC Rest Centre Guidance Preston SWMP Operating a Helpline LRF Humanitarian Assistance Local Authority Major Incident Plans LRF Faith Plan LRF Severe Weather Guidance LRF Telecomms Plan Emergency Services Major Incident Plans Local Community Plan 1.8 National Guidance and Policy Documents In the production of this Multi Agency Flood Plan, reference has been made to national guidance and policy documents, including: • • • • • • • • • • • • • National Flood Emergency Framework The Pitt Review: Lessons learned from the 2007 floods Government response to Pitt Review (website link available – see Appendix L) Civil Contingencies Act 2004 : Emergency Preparedness Civil Contingencies Act 2004 : Emergency Response and Recovery Cabinet Office : Mutual Aid – A short guide for local authorities Environment Agency – Sandbags and how to use them properly for flood protection Multi Agency Flood Plan: Guidance for Local Resilience Forums and Emergency Planners Environment Agency - Local Flood Warning Plans National Recovery Working Group (NRWG) (Cabinet Office) National Recovery Guidance Communities and Local Government – Support for recovery from exceptional emergencies guidance Cabinet Office: Strategic Framework and Policy Statement on Improving the Resilience of Critical Infrastructure to Disruption from National Hazards Health and Safety Executive – Working with Sewage – The health hazards – A guide for employees 1.9 Regional Guidance and Plans Reference is made in this plan to information contained within Regional Resilience Forum (RRF) documents. These documents and plans will contain further detailed information and should be referred to for more information. 13 • North West Regional Resilience Forum Generic Regional Response Plan (NW RRF GRRP) 1.10 Lancashire Resilience Forum and Other Local Plans Reference will be made within this Multi Agency Flood Plan (MAFP) to information contained within other Lancashire Resilience Forum (LRF) documents. These documents and plans will contain further detailed information (albeit non-flood specific) and should be referred to for more information. • • • • • • • • Lancashire County Council Rest Centre Guidelines LRF Media Response to Major Emergencies LCC Emergency Planning Service – Guidelines for Operating a Helpline LRF Operation Merlin –Response plan for dealing with Hazardous and/or Toxic Substances including pollution incidents LRF Severe Weather Guidance LRF Community Risk Register LRF Humanitarian Assistance Plan (currently in preparation) LRF Resilient Telecommunications Plan 1.11 Flood Risk in Lancashire The following information is an overview of flood risk in the Area covered by this MAFP. Detailed information around specific communities at risk and flood risk summary sheets for each community at risk can be found within Part 2 of the MAFP. The county has extremely varied geography, covering rural land, dense urban Areas, coastal stretches, lowlands and uplands. It is susceptible to natural flooding hazards; the sea, watercourses, groundwater and surface water. Catchment Name Upper Lune Lower Lune, Condor Upper Wyre, Brock Lower Wyre Calder Upper Ribble, Hodder Lower Ribble, Darwen Lower Douglas Areas within Catchment The River Lune including Kirkby Lonsdale, Sedbergh, Dent and Killington. The Lower River Lune from Kirkby Lonsdale to Galgate including Carnforth, Gressingham, Hornby, Wray, Bentham and Lancaster. Rivers Wyre, Calder and Brock and other watercourses from Abbeystead to Catterall including Scorton, Garstang, Bilsborrow, Ainspool and Churchtown. River Wyre, River Cocker, Pilling Water and other watercourses from Catterall to Fleetwood, including St Michael’s and Great Eccleston. Rivers Calder, Brun, Don and Pendlewater, from Laneshaw Bridge to the River Ribble including Trawden, Burnley, Nelson, Colne, Accrington and Whalley. Rivers Ribble, Hodder and other watercourses from Settle to Samlesbury including Clitheroe, Gisburn, Sawley, Waddington and Ribchester. River Ribble from Samlesbury and the River Darwen from Darwen including Blackburn, Preston, Walton-le-Dale, Pleasington, and Higher Walton. River Douglas and other watercourses from Parbold to the confluence with the River Ribble including Rufford, Mawdesley, 14 Yarrow Coastline at Morecambe Bay Coastline from Heysham to Cockerham Lune Estuary Coastline from Cockerham to Fleetwood Wyre Estuary Coastline from Fleetwood to Blackpool Coastline at Lytham St Annes Ribble Estuary Hesketh and Longton. Rivers Yarrow and Lostock and other watercourses from Whittle-leWoods and Chorley to Croston, including Leyland, Coppull, Eccleston, Lostock Hall and Bamber Bridge. Morecambe, Heysham, Bolton-le-Sands, Hest Bank and Carnforth. Sunderland Point, Overton, Pott’s Corner, Bazil and Heaton. Thurnham, Hillam, Glasson and Bank Houses, Cockerham. Over Wyre, Knott End on Sea, Pilling. Hambleton, Skippool, Thornton, Burn Naze. Fleetwood along the coastline to Blackpool including Fleetwood, Cleveleys, Anchorsholme, Little Bispham, Rossall Beach and Blackpool Promenade Coastline, coastal roads and promenades through Lytham, Saltcotes, and Warton. Clifton Marsh, Hutton and Longton, Lower Penwortham and Broadgate Where there are flood defences in place, there is still a risk of flooding; overtopping of the defences can occur when the water exceeds the level of the defence and causes flooding, and breaches can lead to flooding when defences fail. 15 1.12 Map Map showing the flood outline for sea and river flooding in Lancashire. 16 1.13 Rapid Response Catchments There are 27 Rapid Response catchments in Lancashire. These are flood risk Areas that have been identified by the Environment Agency as being susceptible to flash flooding. Key features of flash flooding include: • • • • • • • A short lead time (usually defined as less than six hours) Short duration of flooding Linked to heavy rainfall Large volume and high velocity of water The danger presented by debris The potential to cause material damage The urgent threat to life. Some of the flood risk Areas that have been identified as Rapid Response Catchments are existing Flood Warning Areas, but some are not. If an Area has been identified as being at risk from flash flooding, it will be highlighted in each local authority’s Part 2 of the MAFP. 1.14 Critical/Vulnerable Infrastructure Sir Michael Pitt, in his reports on the floods in summer 2007, recommended that key sites/critical infrastructure be identified and the risks assessed to reduce the vulnerability of such sites and essential services to severe disruption arising from natural hazards (such as flooding events). Government is currently (November 2009) consulting on how to take the proposal forward (Cabinet Office: Strategic Framework and Policy Statement on Improving the Resilience of Critical Infrastructure to Disruption from National Hazards). Until this consultation is complete and guidance received, local discussion, (mainly with UU and National Grid) will continue. For details of local key sites and infrastructure that is at risk from flooding, refer to the relevant section in Part 2 of the MAFP. 1.15 Planning Assumptions This plan assumes the following: • That an Environment Agency Flood Warning message has been issued. • That flooding is likely to affect an identified Flood Risk Area. 17 1.16 Community Risk Register The Lancashire Resilience Forum produces a Community Risk Register, which is updated annually. This fully assesses flooding risk within Lancashire and has identified that there are approximately 65,000 properties at High or Very High risk2. 1.17 Flooding Sources Flooding Source Local/urban fluvial or surface water Local fluvial Status within the Community Risk Register Very High Coastal/Tidal Very High Flash Flooding High Reservoir Failure Medium High For further details consult the Community Risk Register, which can be viewed online. See Appendix L: Website links. 2 These statistics are correct at the time of writing but are subject to change. For further details consult the Community Risk Register 18 SECTION TWO - INTENTION 2.1 Aim This plan has been developed to collate information regarding the roles and responsibilities of organisations that respond to fluvial and tidal flooding within Lancashire with the intention to provide a co-ordinated, multi-agency response to flooding incidents. 2.2 Strategic Outcome of the Plan The strategic outcome of the plan is to mitigate the effects of flooding in Lancashire in order to: • save life • minimise damage to property • protect the environment • provide information • assist in the recovery element of a flood related incident 19 SECTION THREE - METHOD 3.1 Description of the Environment Agency Flood Warning Service Floodline Warnings Direct is a free service that provides flood warnings direct to the people who are at risk of flooding, by telephone, email, SMS or fax, or a combination of these methods. Floodline, which is an automated system, will contact anyone registered to receive warnings when the local Environment Agency Office issues a Flood Warning for the Area in which they live or have a business. It is designed to give advance warning of flooding, so that people may take measures to protect themselves and their property. People may register for Floodline by calling 0845 9881188 or online at www.environment-agency.gov.uk/floodline In March 2010, the Environment Agency launched the Extended Direct Warnings Service. It is an ‘opt out’ service that delivers Flood Warning messages directly to landlines that can be matched to the Emergency Services Database. This service is offered to all Flood Warning Areas in Lancashire, to properties that are not registered to Floodline Warnings Direct. 3.2 The Flood Warning Codes Flooding is possible. Be prepared Flooding is expected. Immediate action required Severe Flooding. Danger to life 20 3.3 Flood Forecasting Forecasts of flooding from rivers are based on catchment conditions, rainfall and river levels. The Met Office provides information on catchment saturation and radar rainfall data for present and forecast conditions, up to six hours ahead. They also supply warnings of thunderstorms and heavy rainfall as well as an indication of expected rainfall over the next three days. Environment Agency officers are on duty 24 hours a day. They monitor rainfall and river levels remotely at strategic points throughout the catchment and river network. They also operate a range of forecasting models to produce forecasts of how rivers will respond when significant rainfall occurs. The Environment Agency also makes forecasts of flooding from the sea. This is achieved using forecasts provided by the National Flood Forecasting Service of tide heights at a few key locations around the coast and of wave conditions in the Irish Sea. The Environment Agency uses a model to make predictions about what impact these conditions will have for communities at risk of flooding along the coast. 3.4 Flood Forecasting Centre The Flood Forecasting Centre (FFC) is a partnership between the Environment Agency and the Met Office, combining the organisations' meteorology and hydrology expertise to forecast for river, tidal and coastal flooding as well as extreme rainfall which may lead to surface water flooding. The FFC provides intelligence and support to existing EA flood warnings and Met Office weather warnings. Detailed information on flood prediction tools are included in the National Flood Emergency Framework. The following provides a summary of the FFC's main services. 3.5 Extreme Rainfall Alert (ERA) Service This is to alert emergency responders to the possibility of urban surface water flooding as a result of extreme rainfall. The alert is issued at county level to help local response organisations manage the potential impacts of flooding. ERAs are issued when the probability of extreme rainfall is 20% or greater for the affected county. When there is between a 10% and 20% probability of extreme rainfall, extreme rainfall guidance is incorporated in the Flood Guidance Statement referred to below. 3.6 Flood Guidance Statement The Flood Guidance Statement provides information for Category 1 and 2 responders to help them with their planning decisions. It presents an overview of the flood risk across England and Wales over five days and identifies possible severe weather, which could cause flooding and significant disruption to normal life. Statements are issued daily at the following times: • very low and low risk (green/yellow) situations – 10:30 hours • medium risk (amber) situations – 10:30 and 15:00 hours; and • high risk (red) situations – 10:30, 15:00 and 20:00 hours and/or as agreed with National Incident Rooms 21 An example of a Flood Guidance Statement (FGS) can be seen at Appendix K- Flood Guidance Statement Any Category 1 or 2 responder can register online for the ERA Service and/or to receive daily Flood Guidance Statements or by calling 0300 12345 01 or emailing [email protected]. The issue of a Flood Guidance Statement alone will not trigger activation of the MAFP. However, these statements may be issued up to four days in advance of a possible weather event. This provides an early opportunity for responders to make themselves aware and prepare for the possibility of flooding. Upon receipt of an FGS that highlights Lancashire at risk of a possible weather event, it is advised that responders should consider taking similar actions to those carried out for a Flood Alert message. 3.7 EA/Met Office Partner Tele-conference When the Flood guidance Statement shows Lancashire at amber (medium) or red (high) flood risk the Environment Agency and the Met Office will convene a tele-conference at which a decision will be taken whether or not to convene a full responders teleconference shortly afterwards. If such a teleconference is invoked the relevant Cat 1 and Cat 2 responders across the county will be notified of the time and dial-in numbers by email. Additional teleconferences may take place if required, or may be superseded by the establishment of a Strategic Coordination Group 3.8 Triggers for Activating the Multi Agency Flood Plan The following diagram describes the triggers for activating this MAFP. It identifies the triggers for areas covered by the flood warnings service and those that are not. An explanation of the ‘Local Response Level’ definitions is contained on the following pages. (See next page for details) 22 Triggers in areas covered by the flood warning service Triggers in areas not covered by the flood warning service Environment Agency monitors rainfall, river and sea levels and tides 24/7 Flood Guidance Statement issued by the Flood Forecasting Centre (FFC) UKCMF (Coastal Monitoring & Forecasting service) Coastal water level alerts provided by FFC (to EA only) Extreme Rainfall Alert issued by the FFC Flood Guidance Statement issued by the Flood Forecasting Centre (FFC) Met Office severe weather warning Heavy Rainfall Alert issued by the FFC (to EA only) Category 1 and 2 Responders receive weather warnings and reports of flooding Met Office severe weather warning Flood Warnings from the Environment Agency activate the plan. Environment Agency opens Area Incident Room. Monitors situation/operated flood defences on main river and tidal. Local Response Level LEVEL 0 Low Flood Risk LEVEL 1 Moderate Flood Risk LEVEL 2 Substantial Flood Risk LEVEL 3 Severe Flood Risk Severe weather warning and/or reports of minor flooding Extreme rainfall alert/reports of property flooding Reports of significant/catastrophic flooding LEVEL 4 Flood water recedes Recovery 23 3.9 Table: Local Response Level Definitions This table specifies the different response levels, triggers and the associated generic actions before, during and after a flood, so everyone is aware of the scale of the response expected based on the severity of the incident. Local Response Level LEVEL 0 (Low flood risk) LEVEL 1 (moderate flood risk) Trigger No flood warnings in force and/ or no warnings of severe weather in force that may result in flooding Flood warnings in force And / or Warnings of severe weather in force that may result in flooding And / or Reports of minor impact flooding LEVEL 2 (Substantial flood risk) Flood warnings in force And / or Warnings of severe weather in force that are likely to result in flooding And / or Reports of property flooding LEVEL 3 (Severe flood risk) Severe flood warnings in force And / or Warnings of severe weather in force that are highly likely to result in flooding And / or Reports of significant, catastrophic flooding LEVEL 4 (Recovery) Flood warnings / severe flood warnings downgraded And / or No warnings of severe weather in force that may result in flooding Actual or forecast impact No flooding occurring Low impact flooding of fields, gardens and minor roads As level 1, plus : High impact flooding which may result in risk to life, homes and businesses As level 2, plus : Very high impact flooding which may result in extreme danger to life and property Flood water receding Response No specific response, normal awareness of possible flood risk • Individual responders of flood plans and procedures may be activated • Some routine or preparatory responses may be underway, e.g. diversion of minor roads, duty officers put on standby, resource mobilized • Heightened awareness if flood risk As for level 1, plus : • Multi-agency Flood Plan (MAFP) activated • Responders undertake actions continued in MAFP • Consider the need for police led Multi-agency co-ordination As for level 2, plus: • Police co-ordinate multi-agency response • Multi-agency control centres open • Consider the need to set up a recovery working group alongside the SCG (Gold) Local authority to facilitate rehabilitation of the community and restoration of the community 24 3.10 Local Response Level Definitions – Further Details MODERATE FLOOD RISK Triggers Impact on the Ground SUBSTANTIAL FLOOD RISK Triggers Impact on the Ground RECOVERY Triggers Impact on the Ground • • • • • • • • • • • • • • • • Flood Alert Extreme Rainfall alert Flood Guidance Statement Severe Weather Warning Forecasts of high tides, surges or strong winds Recorded rainfall that will cause flooding Recorded or forecast water levels that will cause flooding Snow melt forecast Fast flowing rivers Bank full rivers Flooding of fields and recreation land / campsites Minor road, car park or farmland flooding Surface water flooding Spray / wave overtopping on coasts Overland flow from rivers and streams Localised flooding due to heavy storms • • • • • • Flood Warning as above Forecasts of high tides, surges or strong winds Heavy rainfall that could cause flash flooding Snow melt Observed rising level – critical trigger point reached Forecast level or flow – trigger point for Flood Warning forecast • Site observations (e.g. blockages or defence failures) • Actual flooding • Flooding of homes, businesses or cellars and basement • Flooding of major road and rail infrastructure • Significant wave / spray overtopping on coasts • Significant flood plain inundation (high risk to caravan parks or campsites) • Flooding of tourist / recreational attractions • Damage to flood defences • Rivers back in-bank, levels falling and no significant rain forecast • Rivers back below trigger levels that activated initial warnings • Tidal risk of flooding reducing and no significant tides forecast • No further impact in terms of flooding as it is an improving situation • Though this will be a busy time for property owners and local authorities as they start to clean up after the flooding 25 Diagram: Flow chart showing MAFP activation Environment Agency Flood Message Media Met Office Weather Warning Flood Forecasting Centre Flood Guidance Statement and/or Extreme Rainfall Alert Report of Flooding from the Public Public Category 1 and 2 Responders receive notifications Flood Warning No Warning Flood Watch FGS Yellow FGS Amber Severe Flood Warning FGS Red FIM Activates MAFP FIM Notifies Emergency Services and LCC EPU • Local Police Flood Liaison Officer appointed. • Activation of multi-agency Silver Control room considered. • SCG establishment considered. Is flooding risk considered Substantial (Level 2)or Severe (Level 3)? High impact flooding (including surface water run off) resulting in risk to life, homes and businesses NO All agencies follow internal procedures and inform relevant departments as applicable YES Establish and maintain regular communication between organisations and revise actions and priorities as situation develops. All agencies follow internal procedures and warn relevant departments as applicable. 26 3.11 Multi Agency Response to Flooding Incidents This section aims to set out an overview of the multi-agency response to flooding. The Environment Agency issues messages for a Flood Watch, Flood Warning, Severe Flood Warning and All Clear from the Flood Incident Room at Lutra House, Walton Summit, Bamber Bridge. Messages are sent to Category 1 and 2 organisations in the affected Area(s). Initial co-ordination of multi agency responders in the event of flooding is usually the responsibility of the police. Therefore, upon receipt of an Environment Agency message at Lancashire Constabulary, the Force Incident Manager (FIM) will notify affected police divisions and forward the flood information messages. It is vital to establish local dialogue quickly, in order to assess the combined multi agency response based upon the Flood Warning information provided by the Environment Agency. In cases of a Flood Warning or Severe Flood Warning message, the FIM will activate the MAFP and the following procedures apply: • The FIM will obtain the telephone number of a named contact (usually a police supervisor) within the affected police division(s); the named contact will be the local police Flood Liaison Officer for the flood. • The FIM will ensure that the following organisations have received the Flood Warning message(s) and will give them the details of the local police Flood Liaison Officer(s): - Lancashire Fire and Rescue Service. North West Ambulance Service Lancashire County Council Emergency Planning Duty Officer Maritime and Coastguard Agency (if coastal flooding) • Lancashire County Council's Emergency Planning Duty Officer will contact the affected local authorities, give them the details of their local police Flood Liaison Officer and request they make contact with them. • Regular liaison between all the affected organisations should be maintained. • Depending on the severity of the flooding, the local police Flood Liaison Officer will initiate the necessary multi agency co-ordination, command and control structures. • Consideration should also be made regarding the establishment of a Strategic Co-ordinating Group (SCG) on a precautionary basis. 27 3.12 Establishment of Strategic Co-ordinating Groups Lessons learned from emergencies including the floods of 2007, show that establishing Strategic Coordinating Groups (SCGs) at an early stage on a precautionary basis can be extremely helpful in ensuring local responders are ready if a situation suddenly worsens. Precautionary SCGs need not physically convene at the outset and may use other appropriate means to share and assess information on the extent of flooding and its impact. 3.13 Organisations Generic Roles and Responsibilities During a Flood For full details setting out the generic roles and responsibilities of responding agencies, during a flooding incident, please refer to Appendix B - Organisations' Generic Roles and Responsibilities During a Flood. Specific information relating to responding agencies’ roles and responsibilities for each community at risk from flooding are in Part 2 of the MAFP. 3.14 Environmental Impacts Flooding can have a wide range of physical impacts on the environment. These are some of the issues that may arise following a flood: • • • • • • Disposal of animal carcasses Disposal of contaminated personal property Disposal of silt Disposal of contaminated sandbags Saline intrusion at freshwater sites (SSSIs) Pollution Once an SCG is established, it will determine strategies to address issues such as the above and bring together representatives from key organisations to form a Science and Technical Advice Cell (STAC) to provide advice. See Appendix M - The Role of the STAC for further details. See Appendix C – Environmental Impacts for further information. 28 3.15 Mutual Aid It is recognised that responding to flooding can overwhelm local resources and that mutual aid may be required. In general, the emergency services have their own arrangements through regional and national mechanisms to secure mutual aid and similar arrangements exist in the health service. In relation to local authorities, Chief Executives in Lancashire have agreed mutual aid arrangements for sharing of resources (personnel and equipment) with the cost etc. falling on the requesting authority. Further guidance on mutual aid, e.g. from Government departments, is set out in the North West Regional Resilience Forum Generic Regional Response Plan (NW RRF GRRP). 3.16 High Volume Pumping Equipment Localised flooding, failure of water mains, large scale flooding of underground facilities, the contamination of water supplies or large scale fire disruptions are situations that may require the movement of large quantities of water over considerable distances. There are 54 High Volume Pumping Units (HVPs) at strategic locations across the UK, ensuring that the Fire and Rescue Service has the capability to deal with large capacity water movement. Although HVPs can be mobilised locally for incidents in Lancashire, deployment on a Regional or National level is co-ordinated by the Fire and Rescue Service National Co-ordination Centre (FRSNCC) based in West Yorkshire. Refer to Appendix D Lancashire Fire and Rescue Service Resources and Mutual Aid. 3.17 Sandbags There is no statutory requirement to provide members of the public with sandbags and it should not be assumed that local authorities will provide them. It is the responsibility of property owners to take appropriate action to protect their property from flooding. Local authorities may, at their discretion, have some sandbags ready to deploy. Part 2 of this MAFP details the sandbag policy of individual local authorities. Information regarding the use of sandbags for flood protection, and how to obtain them can be found in Appendix H – Sandbags. 3.18 Health and Safety All organisations need to ensure that they have appropriate and adequate resources, both equipment and personnel that can be sustained over a protracted period if required. All responding organisations, including voluntary agencies should be aware of the risks associated with working in or nearby to floodwater, for example: • health issues when contact is made with floodwater; 29 • • • risk of electrocution; hidden objects / trip hazards beneath the water; the power of water, how easy it is to become unbalanced. Refer to Appendix I –Physical Hazards and Contamination Risks for further details relating to guidelines surrounding physical hazards, making dynamic risk assessments and contamination risks. 3.19 General Public Advice During and After a Flood The Environment Agency offers advice to the public on health and safety measures to take during and after a flood. This advice is summarised in Appendix G - General Public Advice – Before, During and After a Flood. For more detailed public information, please refer to the Environment Agency documents Before, During and After a Flood (website link available in Appendix L – Website Links. 3.20 Water Rescue Policy The MAFP recognises that whilst there are understandable pressures to use any available resources to assist persons at risk from drowning and minimise damage to property, it is equally, if not more important that only trained personnel using proper resources are used. Failure to do so may result in loss of life and may divert emergency services from flood response to deal with problems arising from the actions of untrained and ill-equipped personnel. Water rescue is hazardous and carries recognised risks of injury and/or contamination, for which responding organisations are suitably trained. The use of untrained personnel and unsuitable equipment almost certainly contravenes Health and Safety Guidance. Lancashire Fire and Rescue Service and HM Maritime and Coastguard Agency (who have links to RNLI) have considerable expertise in Swift Water and Flood Rescue. 3.21 Vulnerable People During an evacuation, vulnerable people must be given due regard as they may require additional assistance. Arrangements are being developed by Lancashire LRF to identify potentially vulnerable people in the community. The Lancashire LRF has a mechanism in place for sharing this information during an emergency. Details will be included in due course. The Flood Maps shown in Part 2 identify some the locations of facilities / buildings for vulnerable people (e.g. schools, nurseries, care homes) but not individuals' premises. 3.22 Evacuation and Shelter When considering evacuation, a decision must be reached by those coordinating the emergency response as to whether moving people outside would put them at greater risk than taking shelter in their own premises. 30 Large scale evacuation requires substantial resources and time so should only be resorted to if absolutely necessary. If the decision is made to evacuate, the evacuation will normally be coordinated by the police, and carried out in liaison with other organisations. There is no power to insist that people leave their home. Once evacuation is decided upon, assembly points will be identified and those affected will be advised to proceed to these points. If time permits, these will be signposted. At the evacuation assembly point, the dispersal of evacuees to the identified rest centres must be co-ordinated. It is recognised that during a sudden onset flooding emergency, the public may be evacuated to any site deemed necessary by the emergency services. As such, the County Council and local authorities will work together to provide whatever support is deemed necessary at that site and arrange transport to transfer people to a designated rest centre. 3.23 Rest Centres The identification and provision of rest centres, and transport to these rest centres, is the responsibility of local authorities. Local authorities can instigate the organisation of rest centres through the Lancashire County Council Emergency Planning Duty Officer, if required. Full details of pre-designated rest centres and the rest centre operation can be found within the Lancashire County Council Guidelines for Emergency Centres Plan. It is noted that some local authorities have rest centres sited within a flood risk Area. As such, these rest centres may be affected by flooding and be unusable. Local authorities in this situation should have pre-identified alternative arrangements in place. Designated rest centres are ideal as reception, drop-in and information centres for those affected by flooding, but are not always suitable for overnight accommodation. Wherever possible, it is preferable for evacuees to be moved to stay with relatives or friends. 3.24 Recovering from Floods Recovery is taken to mean the process of rebuilding, restoring and rehabilitating the community following an emergency. This is referred to as the recovery phase. The local authority will usually lead in the recovery phase. Recovery is a critical part of the overall management of flooding incidents and for the recovery process to be properly addressed; it should be activated as soon as possible during the operational/emergency phase by the establishment of a Recovery Advisory Group (RAG). The RAG is led by the local authority and during the operational response phase, they will work within the multi agency co-ordination structure. As a result of the tier structure in Lancashire and the possibility that flooding will cross local authority 31 boundaries, local authority Chief Executives of the affected Areas will determine which local authority takes the lead. Local authority emergency plans contain guidance on the recovery process and further details are set out in the National Recovery Guidance (NRG), prepared by the Cabinet Office (website link in Appendix L – Website Links). The amount of recovery that can be undertaken during the operational phase will depend on the nature of the incident e.g. whether cordons are in place, access to services. It is however important that during the operational phase, the RAG plans for a smooth transition. On completion of the operational phase, there will be a formal hand over to the local authority. The National Recovery Guidance referred to above provides an example of a transfer document and a specimen agenda for the initial meeting is also available. 3.25 Humanitarian Assistance Following initial action to ensure the safety of the public (see Health and Safety section), it can be anticipated that there may be longer term welfare issues. Full details of all aspects of the management of the welfare response can be found within the LRF Humanitarian Assistance Plan (currently in preparation). In order to support the community, there may be a requirement to divert a significant number of staff resources from normal duties in order to provide the various aspects of humanitarian assistance, for example: • • • • Setting up a database of offers of support. Opening drop-in centres as a source of information for affected communities. Coordinating voluntary organisations. Distributing leaflets/newsletters for information. In the majority of cases, the provision of humanitarian assistance will be part of the overall co-ordinated recovery process. 3.26 Voluntary Organisations Within the LRF, there are arrangements in place to activate a range of voluntary organisations, via the Lancashire County Council Emergency Planning Service. They will initially focus on rest centres and other aspects of humanitarian assistance. In the longer term, associated with the recovery phase, a wider range of voluntary organisations will become involved. These may be a convenient channel of communication to local residents and communities (see Appendix B - Organisations' Generic Roles and Responsibilities During a Flood.) 32 3.27 Reservoir Breaches – Interim Response Arrangements Background Within Lancashire there are over 100 large impounding reservoirs (capacity in excess of 25,000 cubic metres). The majority are owned by United Utilities, British Waterways and local authorities but a small number are in private ownership e.g. angling clubs. All reservoirs (under the provision of the Reservoirs Act) are subject to an inspection regime overseen by the Environment Agency. Work is currently underway to introduce statutory arrangements for the preparation of contingency plans requiring both on and off site plans. Until this work is completed (end 2009) interim arrangements have been agreed via Lancashire LRF to allow for the activation of multi-agency arrangements in the event of information being received that there are concerns regarding the safety of a reservoir. Initial notification The owners of reservoirs have received letters from the LRF advising them that if they have any concerns regarding the safety of a reservoir they should, in addition to taking other action, contact either the Lancashire Constabulary Force Incident Manager and/or the Lancashire County Council Emergency Planning Duty Officer and advise them of the situation. The reservoir representative may make reference to a 'panel engineer' who is an independent engineer retained by the reservoir company with specialist knowledge on reservoir construction and the technical aspects of 'draw down' of water from a reservoir. If available, the advice of the panel engineer should be sought. Initial action If the information indicates that a breach is imminent, a major incident should be declared and formal command and control arrangements activated. Otherwise the Force Incident Manager and the LCC Emergency Planning Duty Officer should arrange a multi-agency meeting at a convenient venue. Attendees should include the emergency services (also to consider MCA), Environment Agency, local authority and lead PCT. A representative of the reservoir must also be invited and advised to bring any inundation maps setting the extent to which flooding may occur. If the panel engineer is available they should also be invited but may be engaged at site. Initial meeting The deliberations of the first meeting will be determined by the information on the level of risk to safety and the urgency of the situation. As a general rule the position will be that whilst there is a level of concern the activation of 'draw down' arrangements will lessen that risk. The meeting will, however, have to consider warning and informing arrangement for people in the vicinity of the reservoir (hence the reason for the inundation maps) and wider media issues. Co-ordination, command and control arrangements will need to be agreed. 33 3.28 Disruption to water supply Following the major disruption to water supplies during the 2007 floods, it was agreed that a review of Lancashire response arrangements will be undertaken. In the first instance this will provide a regional framework and is being lead through the Regional Resilience Forum. Whilst this work is being progressed it has been agreed with United Utilities that interim arrangements will be put in place in Lancashire to provide for a notification chain and the co-ordination of a multi-agency response. United Utilities (Duty Manager) will be responsible for activating the initial notification to LCC EP Duty Officer. It is not possible to be prescriptive as to which incidents will be notified but it would be those incidents which are anticipated to have, (or are having) a prolonged impact on a wide Area. Following this initial notification, agencies should carry out an impact assessment to allow for a co-ordinated overview of the consequences to determine the appropriate course of action. This may range from a monitoring role to the establishment of multi-agency command and control – at either Strategic and/or Tactical level to coordinate the response e.g. distribution of water supplies. In determining the appropriate course of action the response time of the majority of agencies should be borne in mind together with the time scale of gathering relevant information e.g. vulnerable premises/people. 34 SECTION FOUR - ADMINISTRATION 4.1 Costs The general rule is that incurred costs will be met where they fall during the initial stages of responding to an emergency. Therefore, it is vital to ensure that there are adequate records of transactions and decisions made for recovering expenditure. 4.2 Record Keeping The need for accurate record keeping is of paramount importance. It can be anticipated that there will be a requirement to prepare reports, and there is also the potential for subsequent inquiries or litigation. There is a clear need for audit trails with comprehensive records of timings, notifications, decisions, actions and expenditure. Individual organisations should utilise their information management systems throughout the response and recovery phases and ensure adequate resources to support this function. 4.3 Financial Support Following a significant flooding incident, the affected local authority/authorities and/or PCTs will need to address the provision of welfare and social support in the context of their financial resources. Often the expenditure following an incident will significantly alter existing budgets. Therefore, financial practicalities need to be addressed prior to commitment of resources. There will be a need to consider: • • • Establishing systems for emergency expenditure. Maintaining comprehensive and accurate financial records. Liaising with the insurance industry, particularly loss adjusters. The flooding incidents of summer 2007 were both widespread and exceptional in nature. In response, Government put together, for the first time, a financial package, to assist affected local authorities with the costs of recovery. 4.4 Reimbursement Responding organisations may need to make claims for reimbursement from a variety of sources within a relatively short time scale. If an appropriate expenditure control regime is in place, the local authority may be able to avoid having to face higher costs later on. Consider: • • • • • An application for activation of the Bellwin Scheme (see below for details). Pursuing organisations responsible for causing damage and/or pollution. Encouraging those with insurance to make appropriate claims. The use of money raised by public appeal The impact on future budgets should there be a shortfall or delay in reimbursement. 4.5 Funding – The Bellwin Scheme The Government operates a scheme of emergency financial assistance (Bellwin) to assist local authorities in covering costs they incur as a result of work in coping with emergencies such as floods. 35 A Bellwin scheme may be activated in any case where an emergency involving destruction of, or danger to, life or property occurs, and as a result, one or more local authorities incur expenditure on, or in connection with, the taking of immediate action to safeguard like or property, or to prevent suffering of severe inconvenience, in their Area or among its inhabitants. Bellwin is applicable only in the response phase of an incident, to contributing to immediate costs incurred with safeguarding life or property or preventing inconvenience following an incident. It is important to be aware that precautionary actions and longer term clearing up action are ruled out by the terms of the statute. See Appendix L – Website Links for further guidance on general information about the Bellwin Scheme, what qualifies as an emergency, who can claim, grant rates and thresholds and how to make a claim. 4.6 Support for recovery from exceptional emergencies In the event of an exceptional emergency, individual government departments (CLG, DfT, Defra and DCSF) will consider providing financial support for various aspects of the recovery (re-housing, highway repairs) from exceptional emergencies. Website links for further details can be obtained in Appendix L– Website Links. 4.7 Public Appeals and Donations In many disasters the public often wish to help by contributing to organised appeals or spontaneous ad hoc collections. Where there is a public appeal or collection, those that control the appeal money or collection are publicly accountable for it and therefore financial integrity is essential. Early planning is needed to deal with the many complex issues that arise from the management of appeals. Consider: • • • • • • • Establishing a local authority led appeal. Activating the British Red Cross ‘Appeal Scheme’ as an alternative. Specific identification of the appeal’s purpose. Limitations placed on the use of funds by those who have made donations. The security implications of handling large sums of money. The co-ordination of donated services with the statutory response. Liaison with LCC Emergency Planning Service 4.8 Insurance Companies The insurance industry has a great deal of experience in dealing with emergencies. However, if an event is on a very large scale and over a large geographical Area, the resources available to the insurance industry are likely to be tested. In these circumstances, it is important that individual insurers, and the insurance industry as a whole, communicate effectively with their customers. After an event, local responders should contact the Association of British Insurers (ABI) to discuss any emerging issues around insurance at the earliest opportunity. Owners of properties affected by flooding who have insurance cover should be advised to liaise with their insurance company as soon as possible. The ABI website has a link to emergency contact numbers for many insurers. See Appendix L – Website Links. 36 Special arrangements exist for liaison between the SCG and representatives of the insurance industry (Association of British Insurers and the Chartered Institute of Loss Adjusters). Full details can be accessed on the UK resilience website. See Appendix L– Website Links. If the extent of flooding is such that it is decided to activate a Humanitarian Assistance Centre, consideration should be given to inviting, via the ABI, an insurance representative to be part of the advice centre. 37 SECTION FIVE - COMMUNICATION 5.1 Communicating during an Incident Warning and informing the public is a key requirement of the Civil Contingencies Act. It is critical that responding agencies should co-ordinate public information to ensure consultation between all the agencies involved. The LRF 'Media Response to Major Emergencies’ contains arrangements to communicate via the media with the public for any emergency incident, including a severe flooding event. 5.2 Communicating with the public Comprehensive arrangements are in place within Lancashire for issuing information to the public and to make sure that they are warned and provided with information and advice as necessary, prior to, during and after a severe flood event. The Environment Agency Regional Press Office will issue press releases when relevant. These will usually be an advance warning of severe weather and early notifications of flood events. Once an event is occurring, an Environment Agency Press Officer will coordinate media information including handling requests for interviews from Environment Agency staff. When the Environment Agency issues Flood Warnings to the public, the media is also informed. On average, only 40% of people eligible to receive flood warnings are registered to the Floodline Warnings Direct service. Local media is a useful method of disseminating the flood message to those at risk but not in direct receipt of a warning. Additional arrangements are also in place in order to ensure that members of the public who live in a Flood Warning Area are informed prior to a severe flood event. The Environment Agency, in partnership with many local authorities work with local communities to raise awareness of flood risk. This is achieved through a variety of events including: • • • • • • • • Public meetings Leaflet distribution Door knocking School visits Working with local businesses Local media – newspapers, newsletters. Community group participation Library displays Lancashire Local Authorities and the Environment Agency are establishing early response co-ordination under the Making Space for Water framework for any type of flooding. This will result in the identification of critical assets and flooding locations and co-ordinate a response at an early stage. These plans contained with Part 2 of this document, are held in each of the responding organisations. Each organisation will then initiate the appropriate response according to their procedures. 38 5.3 Command and Control Centres The implementation of co-ordination at and around an incident is usually the responsibility of the police. Command and control is determined by the operational response to the prevailing circumstances and can lead to a Tactical (Silver) and Strategic Co-ordinating Group (Gold) structure depending on the circumstances. In spontaneous incidents, it is characteristic of the command and control chain to be created from the bottom up: operational → tactical → strategic. Early consideration should be given to establishing multi agency co-ordination. Bronze (Operational) Bronze (or Operational) Control of the incident, will normally be managed from the Forward Control Point (FCP) where other services will locate their incident support vehicles. In a flood situation, several FCPs may be required to deal with separate locations. In these circumstances, Bronze Commanders may be nominated to each affected location to command operations on the ground, to implement the tactical decisions made by the Silver Commander. Silver (Tactical) The Silver (or Tactical) Control is normally located at a police station, which can support and facilitate the requirements of the ‘Incident Officer’ (or Silver Commander). Most of the tactical functions are discharged at the scene of the incident, where the police Incident Officer will co-ordinate activities and liaise with the Incident Commanders from other agencies in order to prioritise tasks and manage site operations. However, in a flood situation, the Incident Officer may have to locate at Silver Control in order to maintain an overview of the situation. Local Authorities and other organisations may decide to open up their ‘emergency control centres’ to co-ordinate their own resources and operations. A police liaison officer and an EA liaison officer may be requested to attend at these locations, however, it must be highlighted that in the event of more serious, or widespread incidents, these officers may not be available. Gold (Strategic) Multi Agency Strategic Co-ordinating Group (SCG) Multi Agency Strategic Co-ordinating Groups (SCGs) should be established at an early stage, even on a precautionary basis where there is a risk of serious flooding. This does not replace strategic management mechanisms of the individual organisations but complements them to ensure policy and approaches are effectively co-ordinated. The purpose of the SCG is essentially to take strategic decisions in relation to the response. Each organisation retains its own responsibilities but co-ordinated senior level discussions ensure that links between strategic decisions are identified and that policies are coherent and integrated with the subsequent recovery phase. The SCG should be based at an appropriate pre-planned location, away from the distractions of the incident scene. In Lancashire, in most circumstances, the SCG will be based at the Lancashire Strategic Co-ordinating Centre (SCC), Police Headquarters, Hutton, Preston. 39 The SCG is normally made up of a nominated senior member from each organisation involved in the response. Each member must be empowered to make executive decisions in respect of the resources of their own organisation and to seek the aid of others in support of that role without the need to refer back. The SCG will have interfaces with regional and central government. Where appropriate, the SCG will provide the focus for communication to and from the lead government department (LGD), normally via the Regional Resilience Team (RRT). 5.4 Local Command and Control Arrangements Local authorities and other organisations may decide to open up their emergency control centres to co-ordinate their own resources and operations. A police liaison officer and an Environment Agency liaison officer may be requested to attend at these locations. However, it must be highlighted that in the event of more serious or widespread incidents, these officers may not be available. Refer to Part 2 of this MAFP for local command and control arrangements. 5.5 Contact Details – Key Personnel For contact details of key personnel who may have a role in emergency response, see Appendix A - Contact Details of Key Personnel. 5.6 Advice to the Public General public advice for before, during and after a flood is outlined in Appendix G General Public Advice – Before, During and After a Flood. 5.7 Help Lines New arrangements are being negotiated to set up and operate a helpline. This MAFP will be updated to reflect the arrangements when available. 5.8 LRF Telecommunications Plan Lancashire LRF Resilient Telecommunications Plan details the communications arrangements that are present in all of Lancashire’s Category 1 responder organisations. It also provides best practice and how communications between responding organisations would work in the case of any of the public networks failing. The LRF Resilient Telecommunications Plan is currently in its draft form. In the interim, if further information is required regarding this aspect, contact should be made with the Chair of the LRF Telecommunications Sub Group. 40 SECTION 6 - LIST OF APPENDICES Appendix A Contacts of Key Organisations Appendix B Organisations' Generic Roles and Responsibilities During a Flood Appendix C Environmental Impacts Appendix D Lancashire Fire and Rescue Service Resources and Mutual Aid Appendix E Water Rescue Policy – LFRS/HMCA Appendix F Maritime and Coastguard Agency Operational Advice Note 606 Appendix G General Public Advice – Before, During and After a Flood Appendix H Sandbags Appendix I Physical Hazards and Contamination Risks Appendix J Environment Agency Flood Risk Areas in Lancashire Appendix K Flood Guidance Statement Example Appendix L Website Links Appendix M Role of the Science and Technical Advice Cell Appendix N Premises Marking 41 APPENDIX B - Organisations generic roles and responsibilities during a flood Full details setting out the generic roles and responsibilities of responding agencies, during a flooding incident, are given below. For additional information relating to responding agencies roles and responsibilities in relation to the triggers highlighted above for each community at risk from flood, please refer to the details contained within the Part 2. Category 1 Responders Police • Co-ordinate the emergency response. • Assist in the saving of life and protection of property. • Where practicable, establish cordons to facilitate the work of the other emergency services in the saving of life, the protection of the public and the care of survivors. • Assist, where practicable, in warning and informing communities at risk. Fire and Rescue Service • Life-saving through search and rescue. • Fire-fighting and fire prevention. • Rendering humanitarian services. • Providing and/or obtaining specialist advice and assistance where hazardous materials are involved. • Salvage and damage control. Lancashire Fire and Rescue Service will carry out pumping operations subject to the maintenance of satisfactory fire cover. These pumping operations will only be carried out to alleviate damage and inconvenience due to circumstances not under the control of the person requiring the service. A charge will generally apply to pumping operations carried out due to the flooding of commercial premises. • The provision of specialist equipment, e.g. pumps, rescue equipment and lighting. • Safety management within the inner cordon. North West Ambulance Service The primary Areas of North West Ambulance Service responsibility are summarised as follows: • To provide a focal point at the incident, through an ambulance Control Point, for all NHS/medical resources. • The saving of life, in conjunction with other emergency services. • The treatment and care of those injured at the scene, either directly or in conjunction with medical personnel. • Either direct or in conjunction with medical personnel, determination of the priority evacuation needs of those injured. • Determining the ‘receiving’ hospitals for the receipt of those injured. • Arranging and ensuring the most appropriate means of transporting those injured to the receiving hospitals. • Ensuring that adequate medical manpower and support equipment resources are available at the scene. 44 • The provision of communications facilities for National Health Service resources at the scene. Maritime and Coastguard Agency The Maritime and Coastguard Agency (MCA) is responsible for the initiation and coordination of civil maritime search and rescue within the United Kingdom Search and Rescue Region and certain designated inland waters. This includes the mobilisation, organisation and tasking of adequate resources to respond to persons either in distress at sea, or to persons at risk of injury or death on the cliffs or shoreline of the United Kingdom. For flooding emergencies occurring 'inland', where the HM Coastguard does not have primary co-ordination responsibility, they will assist whenever they can, but only insofar as they can. They cannot take on tasks, including response to flooding incident for which they are not trained or equipped. Examples of circumstances where they may be able to assist include: • • • Communications: they have a reliable and robust communications network which can be used to assist other services Evacuation: Teams may be available to treat and evacuate those being brought out of Areas of flooding or to evacuate the vulnerable from the threat of flooding. Logistics: staff, 4x4 vehicles, lighting, communications, generators Local Authorities In major flood situations, local authorities provide a response in order to care for people affected. The precise nature and extent of the response will depend upon available resources and local arrangements. Individual local authorities’ information is detailed in Part 2 of this document. Where possible, they could provide the following: • • • • • • • Co-ordination of the local authority response and liaison with other organisations, including provision, if required, of a representative at command centres; Emergency care, including feeding, accommodation and welfare, for those who have been evacuated from their homes or those affected by flooding but remaining in their homes; Emergency transport for personnel, equipment and/or materials and, if necessary, evacuation to rest centres; Information provision to the public in liaison with the media on the local authority response; Flood risk management e.g. clearance of culverts, dealing with flooded roads and diversions, environmental health advice; Co-ordination of the recovery phase following a flood; and Co-ordination of the voluntary organisations' response. Health Service Protecting the health of the population, planning and delivery of treatment and care of people who have been affected by a flood is delivered by the following organisations. • Health Protection Agency 45 • • • • The NHS Hospital Trusts within Lancashire. The NHS Primary Care Trusts within Lancashire The North West Ambulance Service NHS Trust Private and voluntary sector organisations. It is carried out under the auspices of their major incident plans in co-operation with other agencies as appropriate, in particular the Department of Health and the Strategic Health Authority (NHS North West). In the event of a flood, the responsibilities are as follows: Health Protection Agency • Liaise/communicate with Primary Care Trusts and Lead PCTs/NHS Northwest where appropriate • Liaise with the Police and Director(s) of Public Health to advise on any requirements for the introduction of urgent countermeasures, including sheltering and evacuation • Attend the forward control point, if necessary and where safe to do so, to assist and advise the emergency services Health Protection Agency/Primary Care Trust (Public Health) • Where necessary, set up a Scientific and Technical Advice Cell (STAC) to offer advice to the multi-agency strategic co-ordination group. • Provide a representative on Recovery Working Group, if established. • Liaise with the Food Standards Agency (FSA) and the Environment Agency (EA) on all relevant aspects of the release of any contaminants. • Provide information to NHS Direct, GPs and hospital trusts to assist them in dealing with enquiries about health hazards. • Monitor the health of members of the public, implement measures and issue advice to ensure the general public are kept informed and as safe as practicable. • Monitor the medium and long-term health of those in affected communities as part of the recovery process. • Agree communication strategy in conjunction with existing multi-agency arrangements to deliver information to members of the public and health professionals. Environment Agency The Environment Agency role in a major flooding event is as follows: • • • • • • To issue Flood Alerts, Warnings and Severe Flood Warnings; Maintain and operate Environment Agency flood defences, as resources allow; Monitor water levels and flows, assessing risk and advising the emergency services and local authority; Check flood defences and undertake essential repairs and maintenance as necessary; Advise the police on the need to declare major incident; Support the multi-agency response by providing representatives to the various command and control centres. 46 Category 2 Responders Category 2 responders are defined as those organisations that have, or may have, a vital supporting role during an incident. In some cases they may be required to develop their own emergency plans. There is a requirement on both Category 1 and Category 2 responders to cooperate, collaborate, disclose information and consult with each other. Electricity Providers During a flood that affects electricity supplies, the electricity companies retain control of their operations and have to meet their obligations as prescribed by the regulator. The electricity providers' role in a flood is to: • • maintain and restore the supply of electricity; isolate and make safe the electricity company’s apparatus as necessary. In addition, they will liaise with local authorities and other organisations as appropriate to: • • • manage and operate electricity distribution appropriate to the conditions prevailing throughout an emergency, in accordance, where appropriate, with statutory instruments; respond to requests for emergency connections and disconnections; provide assistance to the local authorities in any way possible consistent with the prior commitments above. Gas Providers The role of National Grid Gas is to attend to any flood which may affect gas supplies, when requested by any party, including the emergency services. Operational arrangements include 24 hour emergency standby cover for: • • gas leak detection and repair; isolation of gas supplies Water and Sewerage Providers During a flooding event, the companies retain control of their operations and have to meet their legal obligations. If necessary, United Utilities will: • • • • • • Establish a Regional Emergency Control Centre at Lingley Mere, Warrington; Provide a Liaison Officer at any Incident Control Centre established; monitor mains water supplies and wastewater network and advise the Incident Control Centre of the results; Provide information to the public concerning the safety of mains water supplies; Deal with enquiries from the media in accordance with the policy and arrangements contained in the Plan; If loss of water, United Utilities will provide bottled water to vulnerable people. Telephone Service Providers (Fixed & Mobile) There are many providers of landline and mobile telephone services, each organised on a national basis. If a flood affects fixed or mobile telephone supplies, the companies retain control of their operations and have to meet their obligations as prescribed by the regulator. 47 Railway Operators – Network Rail Responsibility for operation and maintenance of the railway track currently rests with Network Rail. There are a number of train operating companies, organised on a national and regional basis and dealing with passengers and freight. During a flooding event affecting the railways, the companies retain control of their operations and have to meet their obligations as prescribed by the regulator. Network Rail and some Train Operating Companies are also responsible for operating mainline stations. All initial contact with Train and Freight Operators should be via Network Rail Control with whom they are either co-located or integrated. Highways Agency The Highways Agency is responsible for managing the major roads network, including both maintenance and management of traffic on those roads. In any local Area, the Highways Agency is likely to be responsible for motorways and some of the A-roads. The Agency will have a particular interest in partnership with the police, responding to certain incidents and dealing with any recovery issues, with the primary aim of getting road users moving again as quickly as possible. The Highways Agency is an Executive Agency of the Department for Transport (DfT). Military Military Aid to the Civil Community (MACC) is the provision of unarmed assistance to the civil authorities when they have an urgent need for help to deal with an emergency arising from a natural disaster or major incident. The guiding criteria are urgency and necessity within exceptional circumstances, which imply a requirement to save life, alleviate distress or protect property. Assistance is provided on an availability basis and the armed services cannot guarantee assistance because of its effect on essential military commitments. The regional Civil Contingencies Reaction Forces (CCRF) is part of the reserve forces and require mobilisation before deployment. They are not well placed to provide immediate MACC support, but they will be mobilised and deployed as quickly as possible to assist continuing operations if required. There is a cost implication for any assistance provided. The Ministry of Defence (MOD) may, at its discretion, choose to waive the recovery of costs where there is a direct threat to life. Military aid should be disengaged in the recovery phase when a danger to life no longer exists if high costs are to be avoided. Other Organisations Met Office During a major flooding incident the Met Office will: • • • Provide, through the Regional Advisor, regular responder briefings and direct telephone consultations which will include forecast detail covering both short and medium range to aid recovery planning. Encourage the use of the Hazard Manager service by responders and place bespoke information relating to the event on the Hazard Manager site. Provide, upon request, representation at Strategic Coordination Group meetings. 48 Voluntary Agencies Voluntary agencies have an important role in supporting statutory agencies during and after an emergency. In Lancashire, liaison with, and activation of, the following voluntary organisations is undertaken by Lancashire County Council Emergency Planning Service. British Red Cross Society British Red Cross Society trained volunteers will be activated if there is a requirement to open a Rest Centre. RAYNET RAYNET is a national voluntary organisation that can provide trained radio and communications operators who can provide a range of mobile radio and telephone communications, to be deployed to Areas with communication problems. Rotary The Rotary Club is a voluntary organisation that undertakes a liaison role with hotels which have agreed to be used as Family and Friends Reception Centres. Rotary volunteers can also assist with limited transportation on request. RSPCA The RSPCA can give valuable assistance in rescuing, evacuating and safekeeping of animals and birds. St. John's Ambulance St John's Ambulance is a voluntary organisation that provides support and assistance to the Ambulance Service and NHS. They may be present at a rest centre to provide minor first aid and medical support. Salvation Army The Salvation Army can provide a number of trained counsellors to assist the homeless, casualties and the bereaved. They may also be able to provide limited accommodation and feeding. The Samaritans The Samaritans is a national voluntary organisation that can provide a number of trained counsellors to assist the homeless, casualties and the bereaved. Victim Support Victim Support is voluntary organisation working in conjunction with Lancashire Constabulary to offer moral support to the victims of crimes. Women’s Royal Voluntary Service (WRVS) Their main function is to provide refreshments and will arrive with sufficient equipment and supplies to produce light refreshments. Faith Responders Activation of the LRF Faith Plan will involve the deployment of representatives of faith groups in the early stages of an emergency to victims, their family and friends, survivors and members of the emergency services. 49 Individual Volunteers In the event of a flood that affects a local community, many individuals will wish to offer their help and support. This could range from physically assisting in the rescue and/or recovery phase to welfare support for those involved. Whilst local support could be invaluable and should not be discouraged, it will need to be co-ordinated by the local authority who will need to take into consideration any legal, insurance, liability and health and safety issues. 50 Appendix C - Environmental Impacts Flooding can have a wide range of physical impacts on the environment. These are some of the issues that may arise following a flood: • • • • • • Disposal of animal carcasses Disposal of contaminated personal property Disposal of silt Disposal of contaminated sandbags Saline intrusion at freshwater sites (SSSIs) Pollution Once an SCG is established, it will determine strategies to address the issues and bring together representatives from key organisations to form a Science and Technical Advice Cell (STAC) to provide advice on those issues. See Appendix M- The Role of the STAC for further details Further information relating to the above on the actions needed to taken can be found at the following websites and/or documents: UK Resilience http://www.cabinetoffice.gov.uk/ukresilience.aspx National Recovery Document http://www.cabinetoffice.gov.uk/ukresilience/response/recovery_guidance.aspx Health and Safety Executive Health and Safety Executive – Working with Sewage – The health hazards – A guide for employees: http://www.hse.gov.uk/pubns/indg197.pdf Environment Agency Documents There are several Environment Agency internal guidance documents, such as those below, which may provide useful information on environmental impacts. Contact the Flood Incident Management team for further details. • Removal of blockages from watercourses Flood water can leave debris in the watercourse channel, which may cause a blockage and cause further flooding. Should the debris need to be removed, guidance on how this should be done can be found in Removal of Blockages from Watercourses. Environment Agency (AMS document) • Disposal of Animal Carcasses Flood water can cause animal deaths. If the carcass is in or near a watercourse it may present a flood and/or pollution risk and may need to be removed. There are strict procedures regarding this. They can be found in the following documents: Animal Carcasses – Environment Officer Quick Guide Also consider contacting Defra Animal Health at Barton (01772 861144) to confirm details of notification and agree appropriate course of action. 51 • Disposal of contaminated personal property The local authority should arrange for the collection of contaminated personal property , particularly if the water has been contaminated by sewage • Saline intrusion at freshwater sites (SSSIs) Natural England and Environment Agency may be able to advise on SSSIs. 52 Appendix D - Lancashire Fire and Rescue Resources and Mutual Aid Resources – High Volume Pumping Equipment Localised flooding, failure of water mains, large scale flooding of underground facilities, the contamination of water supplies or large scale fire disruptions are situations that may require the movement of large quantities of water over considerable distances. As part of the UK Government’s £200 million New Dimension project, 54 High Volume Pumping Units (HVP) have been provided at strategic locations across the UK to ensure that the Fire and Rescue Service has a capability to deal with large capacity water movement. The HVPs are able to provide water for firefighting or remove water from a flooded Area at a rate of 7,000 litres of water per minute over a distance of 3km. An Olympic size swimming pool could be emptied by a pair of HVPs in 3 hours compared to just over 9 hours with standard Fire and Rescue appliances. A road tanker containing 28,000 litres could be emptied by a single HVP in 4 minutes. An HVP consists of a Prime Mover vehicle, a submersible pump and three hose boxes each containing 1km of 150mm diameter hose. Use of High Volume Pumping Units At the Buncefield Oil Depot fire in December 2005, 15 HVPs were used to deliver 25,000 litres of water per minute over a 2 km distance to specialist foam making equipment on the site. For the Carlisle floods in January 2005, 9 HVPs were successfully used to remove floodwater which re-opened a number of major roads across the city helping the community to return to normality sooner. A total of 28 HVPs were used during the floods of 2007. As well as assisting in pumping water away from flooded domestic properties and businesses, HVPs were used to protect utility infrastructure, thereby preserving utility service supplies to homes and businesses. 15 HVPs were used to reduce the height of water in the Ulley Reservoir. Over a period of 60 hours the pumps removed over six million litres of water per hour to take the pressure off the dam structure and allow temporary repairs to be made to the reservoir. If the structure had failed the water contained within it would have caused catastrophic flooding to three villages, two motorways and a main “A” road. Although HVPs can be mobilised locally for incidents in Lancashire, deployment on a Regional or National level is co-ordinated by the Fire and Rescue Service National Coordination Centre (FRSNCC) based in West Yorkshire. LFRS Resources - Mutual Aid If an incident is of such magnitude that local available resources are inadequate, then Lancashire Fire and Rescue Service will consider activating “mutual aid” arrangements from their regional and national resources. In addition, LFRS will notify the Maritime and Coastguard Agency (MCA) if appropriate, to bring the incident to their notice to allow for consideration of MCA assets being utilised. 53 This may include the deployment of the RNLI and any appropriate commercial resources. Swift Water Rescue Teams (SRT) trained personnel are also available from the RSPCA who, although their primary task is to rescue animals, will assist in the overall rescue plan. 54 Appendix E- Water Rescue Policy Fire and Rescue Service This guidance recognises that whilst there are understandable pressures to use any available resources to assist persons at risk from drowning and minimise damage to property, it is equally, if not more important that only trained personnel using proper resources are utilised. Failure to do so may result in the loss of life and the emergency services having to be diverted to deal with untrained and ill-equipped personnel. It is known that “water rescue” is a hazardous enterprise with the attendant risk of injury and/or contamination and the use of untrained personnel and unsuitable equipment almost certainly contravenes Health and Safety Guidance. Although no agency or body has a statutory duty to undertake inland water rescues, the UK Fire Services have put in place water rescue teams through their own integrated risk management plan process and have developed considerable expertise in Swift water and Flood Rescue. Water Rescue Policy – Maritime and Coastguard Agency The Maritime and Coastguard Agency has issued an Operational Advice Note (OAN606) with regard to Flood Response which sets out the response by HM Coastguard for assistance during inland flooding incidents. The Agency continues to review what they can and cannot do in this sort of incident, and the OAN is issued in order to clarify the current policy position. To obtain current details of this policy, please contact Chris Turner MCA on Tel No.01253 712666 or via Liverpool MRCC 0151 931 3341 and quote the OAN reference number (or refer to Appendix F Maritime and Coastguard Agency Operational Advice Note 606) Waterside Incidents Lancashire Fire and Rescue Service (LFRS) have a staged response to dealing with waterside incidents and rescues from water. Life jackets are standard equipment on fire appliances, as are throw lines and hose inflation kits which can assist in water rescues. However, fire fighters must not enter water above knee high unless specifically trained to a Swiftwater Rescue Technician (SRT) standard. Seven fire stations across Lancashire have Water Rescue Pump Units (WRPUs) that are crewed by staff who are SRT trained and are equipped with additional water rescue equipment. The Major Incident Support Unit (MISU) and a support pump may also be requested to be deployed to flooding incidents. The MISU has additional water rescue equipment including an inflatable boat whilst the support pump is staffed by SRT personnel trained to operate the boat on inshore waters. Localised flooding Currently LFRS may respond to and deal with localised flooding affecting domestic premises. This service may be provided on a goodwill basis and on the discretion of a Supervisory Officer who will assess the nature and extent of the flooding before mobilising a fire appliance and crew to deal with the incident. The same procedure is followed for 55 commercial premises, however, this is dealt with as a chargeable service and requires the agreement and authorisation of a responsible person from the affected premises before an attendance is made by an appliance. Wide spread flooding Lancashire Fire and Rescue Service’s primary aim in these circumstances is to carry out search and rescue from affected properties and work in conjunction with other agencies. LFRS can assist and contribute to resolving such situations by utilising a range of equipment and personnel trained in a variety of skills and techniques formulated for working in and around water. In the majority of cases, unless the call is received as persons trapped, this will result in an officer being sent who will liaise with the police and local authority to determine Rendezvous Points, access routes and resources required. Resources and Equipment All fire fighters in Lancashire are trained to a ‘wading responder’ level and all fire appliances are equipped with crew lifejackets, throw-lines and hose inflation kits. Waders and associated equipment are located strategically throughout Lancashire. SRT personnel are equipped and trained to enter swift-water and floodwater and to selfrescue. All boat trained personnel are also trained to SRT level. WRPUs are equipped with additional water rescue equipment including inflatable walkways and inflatable rescue sleds and are located at Lancaster, Fleetwood, Preston, Penwortham, Darwen, Nelson and Ormskirk. An inflatable boat with an outboard engine is available on the Major Incident Support Unit at Preston, with an additional boat and engine based at Penwortham. Additional equipment available within LFRS includes line deployment equipment, underwater camera and equipment for large animal rescue and rope rescue. All fire appliances have the capability to pump 2250 litres of water per minute. Some appliances are also equipped with portable pumps that may be carried to remote locations and can pump 1200 litres/minute. As part of the UK Government New Dimension project, Lancashire was issued with one High Volume Pumping Appliance (HVP) which is based at Burnley. The HVP is capable of pumping 7000 litres of water per minute over a distance of 3km. As a flooding incident will be a Hazmat/Public Health incident, consideration can also be given to the use of the New Dimension Mass Decontamination Units and the LFRS/EA Environmental Protection Units. The Decontamination Units are based at Morecambe and Burnley with the Environmental Protection Units located at Blackpool (South Shore) and Burnley. Although the New Dimension assets can be mobilised locally for incidents in Lancashire, deployment on a Regional or National level is co-ordinated by the Fire and Rescue Service National Co-ordination Centre (FRSNCC) based in West Yorkshire. Note: All LFRS equipment and resources are strategically placed across Lancashire and in the event of incidents of wide spread flooding across the County/Country such equipment 56 may not be available due to being deployed elsewhere, or re directed to other locations at the discretion of LFRS or the FRSNCC. Royal National Lifeboat Institution – Flood Rescue Team National Flood Response in the UK The Royal National Lifeboat Institution’s Flood Rescue Team can provide assistance during a National Flooding Event in the United Kingdom. Generally within six hours of tasking, a regional RNLI Divisional Base can provide two powered craft with 15 SRT trained volunteers. This resource can be backed up with further craft and associated personnel within 12 hours depending on national availability. The RNLI will consider requests for assistance in the Search & Rescue phase of inland flooding subject to the following: • • • • There is potential risk to life The appropriate authority requests assistance either directly from RNLI HQ (0845 166 8222), or via the Fire and Rescue Service National Co-ordination Centre in West Yorkshire (01274 684914). This is an interim arrangement pending the outcome of the Defra led Flood Response National Enhancement Project*. The availability of Flood Rescue assets from RNLI Availability of staff and volunteers to man these RNLI assets** *The outcomes of the Flood Response National Enhancement Project are due to be implemented during 2010. RNLI assets will be included in the National Asset Register and will be able to be accessed using the mechanisms detailed in the Flood Rescue Concept of Operations document. ** The RNLI does not normally pre-deploy assets in anticipation of flood events other than in exceptional circumstances (e.g. predicted H19 type event) Under no circumstances should a Lifeboat station be contacted directly. Local Lifeboat stations do not have the required training or equipment to safely provide assistance during a major inland flooding event. Provided the above criteria are met the RNLI will assemble its team/boats at a prearranged RV point close to the scene of operations. The Divisional Inspectors of Lifeboats will act as the RNLI’s Operations Commander and/or Sector Commanders and assets will only deploy on their instruction, following a local risk assessment. The team can operate indefinitely throughout the search and rescue phase of the incident, however the RNLI Operations Commander reserves the right to withdraw the RNLI team and equipment at any time, particularly once the risk to life has passed. Ideally the team will be integrated into the Fire & Rescue Service Incident Command System where we can provide support and assistance at all levels. The RNLI Operations Commander can assist at either Silver and/or Bronze Command. Our teams can also operate independently with their own Sector Commander’s if the situation requires. 57 Appendix F - Maritime and Coastguard Agency – Flood Response Maritime and Coastguard Agency Operations Advice Note Revision: 01 Distribution: F Document Number: OAN 606 Flood response A Target Document or Expiry Date: CG3 Vol 5 Introduction Following the excellent response by HM Coastguard to requests for assistance during the various inland flooding incidents this summer and in preparation for the tidal surges this autumn, the Agency is continuing its review of what we can and cannot do in this sort of incident. This OAN is issued in order to clarify the current policy position. Primary & secondary roles HM Coastguard’s primary responsibilities as regards emergency response are to coordinate civil maritime SAR within the UK SAR Region (including on the coast and on certain inland waters); to provide some of the response assets, including the Coastguard Rescue Service; and to assist MCA colleagues in maritime counter-pollution work. We will also assist other emergency responders inland where we can, in keeping with the ethos of UKSAR and of the Civil Contingencies Act 2004. However, this assistance is secondary to our primary tasks. If there is a clash of resource requirements for example, our primary responsibilities will take precedence, both in terms of planning and of response. Inland incidents For emergencies occurring ‘inland’ – that is to say, in Areas for which HM Coastguard does not have primary coordination responsibility – we will assist whenever we can, but only insofar as we can. We cannot take on tasks, including response to flooding incidents, for which we are neither trained nor equipped. To attempt to do otherwise would be irresponsible. Flood response Work in flood waters of any type carries specific and sometimes severe risks. Flood waters can be heavily contaminated with chemicals, sewage, debris etc: unprotected rescuers are at high risk of injury or illness. Flood hydrology and hazards need to be fully understood by those working in flood waters or they run a high risk of becoming casualties themselves. In general, HM Coastguard personnel are not trained in this specialist Area of emergency response work, and CRTs are usually not equipped to respond to such incidents. There are specific exceptions to this general position. Some Coastguard personnel have been trained and equipped to operate in defined Areas of high flood risk. These officers may operate up to, but not beyond, the level to which they have been trained, equipped and formally accredited. They may operate only within defined geographical Areas. Other Coastguard personnel, who have not been trained and equipped to enter flood water, ‘swift’ water, etc, must not do so. 58 On the other hand, HM Coastguard has a great deal to offer to an integrated emergency response in such incidents, always provided that our ability to fulfil our primary responsibilities is not impaired. Examples of this include: • • • • • • • Communications – we have a reliable and robust communications network which can be used to assist other services, especially as regards coordinating maritime rescue assets being used inland; Helicopter landing sites – CRTs are equipped and trained to set up and staff landing sites in support of helicopter operations; Search – CRTs are well equipped for, and trained in, land search operations; Basic first aid / evacuation – CRTs are trained in basic first aid, casualty care, stretcher evacuation and staffing casualty landing sites. Teams can be used to treat and evacuate those being brought out of Areas of flooding or to evacuate the vulnerable from the threat of flooding. This is an important support role which frees up dedicated flood teams to remain in the flood Area; Rope rescue – CRTs can provide rope rescue within the protocols of CG3; Water rescue – protocols are to be included in CG3; Logistics -manpower, 4x4transport, lighting, communications (radio and public address systems), generators The decision to deploy Coastguard resources to inland incidents, small or large, must always be referred to the Duty Area Officer; self-deployment is not permitted. The Duty Area Officer will give due regard to maintaining coastal cover before agreeing to deployment. But, always provided that it is clear to all concerned precisely what we can and, equally importantly, what we cannot do, these resources may be deployed ‘inland’ as required. The future We continue to consider how we might extend our current provision, should resources allow and in the light of experience. It must be understood, however, that our priority is to maintain a clear focus on our existing primary responsibilities; and that we must always work within our resource capabilities. Work instructions Work instructions for flood response by those CRTs already designated as flood teams are now being prepared for insertion in CG3. Water rescue training and procedures are currently under review. The overall policy outlined in this OAN stands until further notice. 59 Appendix G - General Public Advice Before, During and After a Flood Before a Flood • • • • • • • • • • • Prepare a Flood kit and include the following: A small bag with essential belongings and include warm clothes, torch (check batteries), radio (wind up or battery powered), food, water, other drink, mobile phone (pre input useful numbers), any medicines that you might need to take; any important documents that you have and a first aid kit. Keep this bag easily accessible. Collect personal belongings, including insurance and bank details, and essential telephone numbers together, and keep them in a waterproof bag. Move people, pets, valuables and sentimental items upstairs or in a high place downstairs. Keep a separate list of useful telephone numbers to hand (this should include your local Council, your insurance company and Floodline – 0845 988 1188 If possible, move electrical equipment and furniture upstairs - switch it off if flooding is imminent before evacuating. Any furniture that you cannot move upstairs, try to raise well off the floor. Alert neighbours and assist the elderly, infirm and those with small children. Block doorways and air bricks Avoid walking and driving through floodwater, there could be hidden hazards. Keep up to date with local radio for further information and announcements and via Floodline 0845 988 1188. During a Flood • • • • • • • • Continue to listen to situation updates on your local radio and via Floodline 0845 988 1188. Keep dry and out of floodwater if possible Stay in your property, if safe to do so, until advised otherwise by the emergency services or the floodwater has receded. Do not walk or drive through flowing floodwater. If it is necessary to walk through shallow floodwater, take care for hidden holes, obstacles or other hazards Do not walk on river banks, sea defences or cross bridges over torrential rivers. Avoid contact with floodwater and wash any exposed parts before handling food or attending to wounds. If possible, move electrical equipment and furniture upstairs. If Evacuation Becomes Necessary: • • Stay calm and do not panic Police officers and/or other officials will try to visit all properties at risk to advise on the requirement to evacuate. 60 • • • • • If road conditions permit, move vehicles to unaffected Areas and ask friends/family if you can share their parking facilities. You will hear about your evacuation point for transport and the location of the reception centre either verbally or by a leaflet. Try to check that any elderly / vulnerable family members or neighbours know about the evacuation. Try to inform family members / friends as to where you are evacuating. Listen to the advice of the authorities and follow any instructions to leave a property. After a Flood or Returning Home • • • • • • • • • • • Contact your insurers as soon as possible and follow their advice. Most insurers have a 24hr helpline. Do not throw away damaged goods until your insurer has authorised you to do so. It is a good idea to take photographs of the damage. Check the safety of electricity and gas before use. A qualified electrician needs to check any electrical equipment and circuits that have been exposed to floodwater. Avoid contact with any remaining floodwater or items having had contact with floodwater unless wearing protective gloves / clothing. Boil all tap water until it is declared safe by the water supply company Wash yours and your children’s hands frequently with bottled water if your supply has not been declared fit for use. Disinfect any children’s toys. Dispose of any contaminated food, including tinned food, defrosted food, and packaged food that have been exposed to floodwater. Seek medical assistance if any health issues appear, especially flu like symptoms. Ventilate your property whilst taking care for security. Do not throw rubbish and furniture outdoors; wait for an organised collection During these hard times, bogus / cowboy builders / traders are frequently offering their services. Make sure that you get a written quotation that is on letter headed paper with a landline contact number and address 61 Appendix H - Sandbags Traditionally, sandbags have been used to block doorways, drains and other openings into properties as well as to weigh-down manhole covers, garden furniture and to block sink, toilet and bath drains to prevent water backing up. They can keep water out for short periods which can be improved by using them in conjunction with plastic sheeting. They can filter out some muddy sediment found in flood waters. They are cheap and easy to obtain. However, sandbags are relatively ineffective when compared to purposedesigned flood protection products. Some of the pitfalls are: • • • • • • • It takes two people to fill them (unless you have a sandbag filling machine). They take time to fill (approximately one hour to fill 12 sandbags). They can be difficult to handle. Laying them can be very time-consuming. Sacking material is biodegradable and will perish if left in place for a long time. It is difficult to place sandbags in water and particularly in running water. Sandbags do seep water even when well-stacked and trodden into place. As a result, people are strongly encouraged to use purpose made flood protection products, such as flood boards, non-return valves for plumbing and air brick covers. How to obtain sandbags It should not be assumed by members of the public that authorities will provide them with sandbags in a flood emergency. It is the responsibility of property owners to take appropriate action to protect their property from flooding. Local Authorities may have some sandbags ready to deploy at times of flooding, but their priority is to protect the public at large. Part two of this document identifies those local authorities that have sandbags available. Individuals are advised to check with their own local authority in advance to find out what their policy is and how they can get access to sandbags before a flooding event starts. If local authorities do not provide sandbags or there are limited stocks or supply routes are blocked, individuals should be informed to buy unfilled sandbags and a supply of sand. In an emergency they could use alternatives such as pillow cases or refuse sacks and fill them with garden soil. Further details are available at: http://publications.environment-agency.gov.uk /pdf/FLHO0309BPSL-e-e.pdf 62 Appendix I - Physical Hazards Guidelines Floods can kill. The following guidelines should be adhered to in any flood situation: • Do not try to walk or drive through floodwater - six inches of fast flowing water can knock a person over and two feet of water will float a car. Drainage and manhole covers may have come off and there may be other hazards in the water that are not visible. • The water may be electrically charged from underground or downed power lines. • Never try to swim through fast flowing water – there is a high risk of being swept away or struck by an object in the water. • Do not walk on sea defences, riverbanks or cross-river bridges if possible - they may collapse in extreme situations. Large waves can knock someone over or worse, sweep him or her away. • Beware of stones and pebbles being thrown up by waves. Dynamic Risk Assessments In emergencies, risk becomes dynamic. New risks emerge, previously recognised risks recede and the balance between risks changes continuously. Active risk assessment and management should be an ongoing process. This should enable rather than obstruct effective operations by providing analysis of, and solutions to, anticipated problems before they arise. Contamination Risks Floodwater may be contaminated with sewage, oil, petrol and a variety of hazardous chemicals and bacteria. Therefore, contact with floodwater should be avoided at all times. Bacteria can get into the body through cuts and scratches and through the lining of the mouth, throat, nose and eyes. Risk assessments and working practice must be adhered to for those who are working in or near floodwaters. Exposure to sewage or its products may result in a number of illnesses. These include: • • • • • • Gastro-enteritis, characterised by cramping stomach pains, diarrhoea and vomiting; Weil's disease’, a flu-like illness with persistent and severe headache, transmitted by rat urine- damage to liver, kidneys and blood may occur and the condition can be fatal; Hepatitis, characterised by inflammation of the liver, and jaundice; ‘Occupational asthma’, resulting in attacks of breathlessness, chest tightness and wheezing, and produced by the inhalation of living or dead organisms; Infection of the skin or eyes; ‘Allergic alveolitis’ (inflammation of the lung) although it is rare- fever, breathlessness, dry cough, and aching muscles and joints; and 63 • The ‘Hardjo form’ of leptospirosis which is transmitted from cattle to humans. The following measures can further reduce risk of infection and illness: • • • • • • • • • Ensure that employees and line management understand the risks through proper instruction, training and supervision; Provide suitable personal protective equipment that may include waterproof/abrasion-resistant gloves, footwear, eye and respiratory protection. Use face visors which are particularly effective against splashesequipment selection and a proper system for inspection and maintenance are important; Provide adequate welfare facilities, including clean water, soap, nailbrushes, disposable paper towels, and where heavy contamination is foreseeable- showers; Provide portable welfare facilities for remote locations; Areas for storage of clean and contaminated equipment should be segregated and separate from eating facilities; Provide adequate first-aid equipment, including clean water or sterile wipes for cleansing wounds, and a supply of sterile, waterproof, adhesive dressings; HSE leaflet - Working with sewage - the health hazards – A guide for employees (IND (G) 197L) http://www.hse.gov.uk/pubns/indg197.pdf reminds employees of all precautions they need to take to reduce the risk of infection, and will also be helpful to doctors in case of illness; and Make effective arrangements for monitoring the health of staff. 64 Appendix J – Flood Risk Areas in Lancashire * The Flood Alert and Flood Warning Reference Code is the unique code that is given to all Flood Alert and Warning Areas. This appears on all faxes and emails that Partners receive when a Flood Alert, Flood Warning or Severe Flood Warning is issued. Flood Alert Upper River Lune Lower River Lune & Conder Upper River Wyre & Brock Flood Alert Reference Code* 012WAFUL 012WAFLL 012WAFU W Flood Warning Area No Flood Warning Areas at present. RIVER LUNE AT SKERTON POOL Flood Warning Reference Code* Number of properties in area Community Summary Sheet Page Ref 155 7.2 1593 7.1 160 7.3 202 7.4 242 7.5 91 14.9 012FWFSC3 AREA A AREA B RIVER LUNE AT LANCASTER QUAY 012FWFSC3A 012FWFSC3B AREA A AREA B AREA C AREA D RIVER WENNING AT HORNBY AREA A AREA B AREA C 012FWTSC2A 012FWTSC2B 012FWTSC2C 012FWTSC2D 012FWFL4 RIVER CONDER AT GALGATE 012FWFL35 AREA A AREA B BURROW BECK AT LANCASTER 012FWFL35A 012FWFL35B AREA A AREA B RIVER WYRE AT SCORTON 012FWFL42A 012FWFL42B RIVER WYRE AT SIX ARCHES LANE 012FWFL1A RIVER WYRE AT GARSTANG NORTH RIVER WYRE AT GARSTANG SOUTH RIVER WYRE AT BONDS RIVER WYRE AT KIRKLAND BRIDGE RIVER WYRE AT CHURCHTOWN RIVER WYRE AT TARNACRE 012FWFL2 79 14.10 012FWFL2A 45 14.10 012FWFL2B 012FWFL2C 18 20 14.10 14.11 012FWFL2D 78 14.11 012FWFL2E 20 14.11 012FWTSC2 012FWFL4A 012FWFL4B 012FWFL4C 012FWFL42 012FWFL1 12 (+ >275 STATIC CARAVANS ) 14.9 65 Flood Alert Flood Alert Reference Code* Flood Warning Area Flood Warning Reference Code* Lower River Wyre 012WAFLW RIVER WYRE AT ST. MICHAELS NORTH RIVER WYRE AT ST. MICHAELS SOUTH RIVER WYRE AT GREAT ECCLESTON RIVER WYRE AT RATTEN ROW PUMPED WATERCOURSES AT PREESALL AREA A PILLING WATER & RIDGY POOL AT PILLING AREA A RIVER RIBBLE AT LOW MOOR, CLITHEROE AREA A RIVER RIBBLE AT RIBCHESTER AREA A AREA B AREA C AREA D MEARLEY BROOK AT CLITHEROE AREA A AREA B AREA C PIMLICO BROOK AT CLITHEROE AREA A AREA B RIVER CALDER AT WHALLEY AREA A AREA B AREA C PENDLE WATER AT BARROWFORD AREA A AREA B PENDLE WATER AT LOMESHAYE AREA A AREA B AREA C RIVER CALDER AT FULLEDGE AREA A AREA B 012FWFL3 172 Communit y Summary Sheet Page Ref 14.12 012FWFL3A 48 14.12 012FWFL3B 270 14.13 012FWFL3C 16 14.13 012FWFL23 1430 14.7 564 14.8 Upper River Ribble & Hodder River Calder 012WAFUR 012WAFEL 012FWFL23A 012FWFL32 012FWFL32A 012FWFL9 012FWFL9A 012FWFL5 012FWFL5A 012FWFL5B 012FWFL5C 012FWFL5D 012FWFL31 012FWFL31A 012FWFL31B 012FWFL31C 012FWFL41 012FWFL41A 012FWFL41B 012FWFL21 012FWFL21A 012FWFL21B 012FWFL21C 012FWFL27 Number of properties in Area 29 421 512 166 217 668 8.1 204 8.3 870 3.2 012FWFL27A 012FWFL27B 012FWFL28 012FWFL28A 012FWFL28B 012FWFL28C 012FWFL29 012FWFL29A 012FWFL29B 66 Flood Alert Flood Alert Reference Code* River Calder 012WAFEL Lower River Ribble & Darwen Upper River Douglas 012WAFLR 012WAFUD Flood Warning Area RIVER CALDER AT BURNLEY TOWN CENTRE AREA A AREA B AREA C GREEN BROOK & SWEET CLOUGH AT PADIHAM AREA A AREA B RIVER CALDER AT PADIHAM AREA A AREA B AREA C RIVER BLAKEWATER AT BLACKBURN WRANGLING AREA A AREA B RIVER DARWEN AT WATERFALL IN BLACKBURN AREA A AREA B RIVER DARWEN AT DARWEN AREA A AREA B AREA C RIVER DARWEN AT HIGHER WALTON AREA A AREA B RIVER RIBBLE AT WALTONLE-DALE AREA A AREA B AREA C SAVICK BROOK AT FULWOOD & CADLEY AREA A AREA B RIVER DOUGLAS AT APPLEY BRIDGE AREA A Flood Warning Reference Code* Number of properties in Area Community Summary Sheet Page Ref 3.1 012FWFL30 183 012FWFL30A 012FWFL30B 012FWFL30C 012FWFL33 239 3.3 325 3.4 012FWFL33A 012FWFL33B 012FWFL34 012FWFL34A 012FWFL34B 012FWFL34C 012FWFL13 112 012FWFL13A 012FWFL13B 012FWFL10 107 012FWFL10A 012FWFL10B 012FWFL12 317 012FWFL12A 012FWFL12B 012FWFL12C 012FWFL24 314 9.2 012FWFL6 853 12.2 012FWFL6A 012FWFL6B 012FWFL6C 012FWFL20 1978 9.1 012FWFL20A 012FWFL20B 012FWFL25 37 13.1 012FWFL24A 012FWFL24B 012FWFL25A 67 Flood Alert Flood Alert Reference Code* Flood Warning Area Lower River Douglas 012WAFLD RIVER YARROW AT CROSTON AREA A AREA B AREA C RIVER DOUGLAS AT PARBOLD AREA A AREA B AREA C Lostock & Yarrow Catchment Crossens Area 012WAFLY No Flood Warning Areas at present. 012WAFCC No Flood Warning Areas at present. Flood Warning Reference Code* 012FWFL7 012FWFL7A 012FWFL7B 012FWFL7C 012FWFL26 Number of properties in Area Community Summary Sheet Page Ref 681 4.1 186 13.2 012FWFL26 A 012FWFL26 B 012FWFL26 C 68 Coastal flood warning Areas Flood Alert Flood Alert Reference Code* Flood Warning Area Flood Warning Reference Code* Number of properties in Flood Warning area Community Summary Sheet Page Ref (Number of properties in tidal breach areas are separate listed in red) South Morecambe Bay Area Coast from Heysham to Cockerham Lune Estuary 012WACSM 012WACHC 012WATLE LANCASHIRE COASTLINE AT CARNFORTH AREA A BREACH AREA A LANCASHIRE COASTLINE AT BOLTON-LE-SANDS AREA A BREACH AREA A LANCASHIRE COASTLINE AT HEST BANK AREA A BREACH AREA A LANCASHIRE COASTLINE AT MORECAMBE AREA A AREA B AREA C AREA D BREACH AREA A BREACH AREA B LANCASHIRE COASTLINE AT HEYSHAM AREA A LANCASHIRE COASTLINE AT SUNDERLAND AREA A BREACH AREA A BREACH AREA B LANCASHIRE COASTLINE AT THURNHAM AREA A BREACH AREA A BREACH AREA B 012FWCTL27 7.12 21 012FWCTL27A 012FWCBLTTL27A 012FWCTL24 012FWCTL24A 012FWCBLTTL24A 012FWCTL23 19 21 7.11 0 4 7.10 0 99 7.6 012FWCTL23A 012FWCBLTTL23A 012FWCTL01 012FWCTL01A 012FWCTL01B 012FSCTL01C 012FWCTL01D 012FWCBLTTL01A 012FWCBLTTL01B 012FWCTL04 012FWCTL04A 012FWCTL05 242 15 7.7 63 7.8 012FWCTL05A 012FWCBLTTL05A 012FWCBLTTL05B 012FWCTL22 012FWCTL22A 012FWCBLTTL22A 012FWCBLTTL22B 1371 256 7.9 89 69 Coast from Cockerham to Fleetwood 012WACCF LANCASHIRE COASTLINE AT OVER WYRE AREA A BREACH AREA A BREACH AREA B BREACH AREA C 012FWCTL19 012FWCTL19A 012FWCBLTTL19A 012FWCBLTTL19B 012FWCBLTTL19C 1367 14.6 2374 70 Flood Alert Flood Alert Reference Code* Flood Warning Area Flood Warning Reference Code* Number of properties in Area (Flood Warning Area & Tidal Breach Area) Wyre Estuary Coast from Fleetwood to Blackpool Coast at Lytham St. Anne’s 012WACWE 012WACFB 012WACLS WYRE ESTUARY AT HAMBLETON AREA A BREACH AREA A BREACH AREA B WYRE ESTUARY AT SKIPPOOL AREA A BREACH AREA A WYRE ESTUARY AT THORNTON AREA A BREACH AREA A BREACH AREA B WYRE ESTUARY AT BURN NAZE BREACH AREA A BREACH AREA B LANCASHIRE COASTLINE AT FLEETWOOD AREA A BREACH AREA A LANCASHIRE COASTLINE AT CLEVELEYS BREACH AREA A BREACH AREA B BREACH AREA C BREACH AREA D LANCASHIRE COASTLINE AT BLACKPOOL LANCASHIRE COASTLINE AT LYTHAM ST. ANNE’S AREA A BREACH AREA A BREACH AREA B Community Summary Sheet Page Ref 012FWCTL29 728 14.5 012FWCTL29A 012FWCBLTTL29A 012FWCBLTTL29B 012FWCTL31 213 14.4 012FWCTL31A 012FWCBLTTL31A 012FWCTL32 6047 14.3 012FWCTL32A 012FWCBLTTL32A 012FWCBLTTL32B 012FWCBLTL21 208 14.3 012FWTBLTL21A 012FWTBLTL21A 012FWCTL09 7690 14.2 012FWCTL09A 012FWCBLTTL09A 012FWCBLTTL10 6882 14.1 012FWCBLTTL10A 012FWCBLTTL10B 012FWCBLTTL10C 012FWCBLTTL10D 012FWCTL12 5 2.2 012FWCTL12A 012FWCTL13 3651 5.1 012FWCTL13A 012FWCBLTTL13A 012FWCBLTTL13A 71 Flood Alert Flood Alert Reference Code* Flood Warning Area Flood Warning Reference Code* Number of properties in Area (Flood Warning Area & Tidal Breach Area) Ribble Estuary 012WATRE LANCASHIRE COASTLINE AT CLIFTON MARSH AREA A AREA B RIBBLE ESTUARY TIDAL BREACH AT HUTTON AND LONGTON BREACH AREA A RIBBLE ESTUARY TIDAL BREACH AT HESKETH BREACH AREA A RIBBLE ESTUARY TIDAL BREACH AT BANKS BREACH AREA A BREACH AREA B BREACH AREA C RIBBLE ESTUARY AT LOWER PENWORTHAM & BROADGATE AREA A AREA B LANCASHIRE TIDAL BREACH AT RIVERSWAY DOCKLANDS BREACH AREA A BREACH AREA B 012FWCTL14 Community Summary Sheet Page Ref 131 5.2 012FWCTL14A 012FWCTL14B 012FWCBLTTL37 8 12.3 012FWCBLTTL37A 012FWCBLTTL30 52 012FWCBLTTL30A 012FWCBLTL26 1829 012FWCBLTTL26A 012FWCBLTTL26B 012FWCBLTTL26C 012FWCTL20 1738 12.4 012FWCTL20A 012FWCTL20B 012FWCBLT18 1383 012FWCBLT18A 012FWCBLT18B 72 Appendix K – Flood Guidance Statement Example 73 74 Appendix L – Website Links Environment Agency Publications http://www.environment-agency.gov.uk/homeandleisure/floods/38325.aspx Sandbags http://publications.environment-agency.gov.uk /pdf/FLHO0309BPSL-e-e.pdf National Recovery Guidance http://www.cabinetoffice.gov.uk/ukresilience/response/recovery_guidance.asp x Bellwin Scheme www.local.communities.gov.uk/finance/bellwin Specific health flooding advice www.hpa.org.uk/HPA/topics/emergencyresponse/respondingtoconventionalha zards/1158934608011/ Insurance Company/SCG Liaison Information http://www.cabinetoffice.gov.uk/ukresilience/response/recovery_guidance/infr astructure_issues/insurance_issues.aspx Pitt Review http://www.defra.gov.uk/environ/fcd/floods07.htm Useful Websites www.metoffice.gov.uk www.communities.gov.uk www.dft.gov.uk/pgr/regional/ltp/guidance/fltp/floodfundingguidance.pdf www.defra.gov.uk www.dcsf.gov.uk www.hpa.org.uk www.abi.org.uk [email protected]. HSE leaflet - Working with sewage - the health hazards – A guide for employees http://www.hse.gov.uk/pubns/indg197.pdf 75 Appendix M - Role of the Science and Technical Advice Cell (STAC) The role of the STAC is to provide a single point of scientific and technical advice, during the response and recovery phases, to the multi agency Strategic (Gold) Control and its constituent organisations. Through liaison with national specialist advisors from agencies represented and, where warranted, the wider scientific and technical community; to ensure the best possible and consistent advice is provided locally and nationally. Also through identification of other agencies /individuals with specialist advice who should be invited to join the cell in order to inform the response. This is achieved by pooling available information to arrive at, as far as possible, a common view on the scientific and technical merits of different courses of action. The STAC also ensures a practical division of effort among the scientific response to avoid duplication and overcome any immediate problems arising. The purpose of the STAC is to monitor and corral the responding science and technical community to deliver the SCGs strategic objectives and immediate priorities; it does this through the production of a common brief* covering: • • • • the extent of the evidence base available how the situation might develop what this means the likely effect of various mitigation strategies *A common brief does not prevent a STAC member providing separate advice to their representatives at the SCG where an issue cannot be resolved within the STAC. The composition and function of the STAC will be incident specific and tailored to local requirements. Potential membership includes: Health Protection Agency Environment Agency Fire Service Hazmat officer Primary Care Trust DPH Local Authority EHO Health and Safety Executive/NII Nuclear/Chemical Industry Food Standards Agency Utilities Met Office GDS DEFRA Relevant Govt Depts. GTA (in a liaison role as GTA has specific and independent function within the incident management structure) If the flood has a human health aspect the STAC will be chaired by a public health professional (usually HPA), if the incident has only an environmental aspect the STAC will be chaired by the Environment Agency. The chairmanship of the group could change as an incident progresses if the priorities/problems arising from the incident change e.g. focus moves from human health to environmental issues. 76 Appendix N – Premises Marking Premises marking If you use a premises marking code, it is important to bear in mind that you shouldn’t damage the property (as well as the potential legal implications, some owners will take exception to the use of paint markings on their premises) and any markings which are used should be designed to limit the risk of looting. If a code is used, the code must not be placed in public facing copies of the plan as it alerts people with criminal intent. Premises Marking Aide Memoir S Premises secure and no answer E Premises entered and checked O Occupants have not been traced T Occupants have been traced elsewhere X Occupants refuse to leave M Occupants awaiting medical evacuation Occupants have been evacuated > Premises have been re-occupied Markings should be: • As large as possible (to assist quick observation / identification from the street) • Displayed on the left side of the door • In chronological order – top to bottom • As close as possible to eye level • Clearly visible to a person observing the premises from the front or normal side of approach • By wax crayons or similar waterproof marking 77 Premises Checked Record LOCATION FLOODING INCIDENT – PREMISES CHECKED RECORD Use rear of form for any additional information like babies/infants, pets, guide/hearing dogs, walking aids, non English speaking etc. Town/Sector (Area of search): Street of Multi-occupancy Premises Checked: Date/Time Checked: Team Ref./Officer Completing: Property No. or Name Last Marking Symbol on Premises or ‘None’ OCCUPANTS Number in premises Names Vulnerable Status Y/N 78