TPA Survival Guide
Transcription
TPA Survival Guide
TASIS A SURVIVAL GUIDE FOR NEW PARENTS TABLE OF CONTENTS 2 3 6 6 8 8 9 10 11 Welcome Finding your way around TASIS TASIS Parent Association Communication between parents and the School Elementary School Middle and High Schools Uniforms Just arrived in Lugano? Babysitters 12 13 14 16 17 18 19 20 20 20 Sumer camps Leisure activities Getting around Health Pets Shopping Finding accommodation International clubs in Ticino English books Useful websites Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 1 1. WELCOME Welcome to TASIS! This guide has been prepared by members of the TASIS Parent Association (TPA) to provide guidance for parents new to TASIS or to the Lugano area. We have included information about the School as well as about life in Ticino. This is not a comprehensive guide; further information can be found on numerous other websites recommended in this document. While preparing this guide, we asked TASIS parents what tips we should pass on to new parents. The overwhelming recommendation was: don’t be afraid to ask other parents for information about services in the Ticino region, particularly Englishspeaking services. TPA board members are more than happy to answer your questions. We know that being new in the School or in Ticino can be sometimes confusing and therefore we encourage you to approach us with any issue, doubt, request, or need you may have. Below is a list of the members with their email addresses and languages spoken. Michelle Wood Co-President [email protected] English, French Erika Volpi Co-President [email protected] English, Italian Nicola Longfield Treasurer [email protected] English, Italian Suzanne Grosso Vidal Secretary [email protected] English Amy Rowe [email protected] Room Parent Coordinator English Barbara Cavuoto Mazzola [email protected] Campus Life Coordinator Italian, English, French Lorenza Fiori Ornaghi [email protected] Community Life Coordinator Italian, English Vittoria Marazzi [email protected] Volunteer & Membership Recruitment English, Italian Rosella Treherne Fall Festival Co-Chair [email protected] English, Italian Sarah Mantegazza Fall Festival Co-Chair [email protected] English Irina Acampora Communications Chair [email protected] Russian, English, German, Dutch, Italian Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 2 We wish you the best of luck with your TASIS experience and hope you find this guide a useful addition to the many other resources available for those living in Ticino. Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 3 2. FINDING YOUR WAY AROUND TASIS TASIS is spread over different sites and the campus can be difficult to navigate when you first arrive. Take time to walk around the various buildings and to become familiar with the campus. Key meeting points on campus are the coffee bar in the Palestra building (point 12 on the map below) and Sara Lí’s gelateria behind De Nobili (point 19 in the map below), which sells some of the best ice cream in Ticino. If your child is based at Focolare, the best place to meet other parents for coffee is at Bora Da Besa bar and restaurant, across the road. Drop off in the morning and pick up in the afternoon can be a bit tricky because there are a lot of cars converging on the School at the same time and few parking places are available. One option is to drive by and hand your kids to the teachers that are waiting at the designated dropping points. They will then lead the children inside the School. For elementary school children attending classes at Hadsall, 2nd to 5th Grades, drop off is between 7:50 and 8:10 in the parking lot beside Hadsall (see next page): Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 4 For Pre-K, Kindergartners and 1st Graders, drop off is between 7:50 and 8:25 at Focolare; please note that Via Bora da Besa is a one-way road. Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 5 If you prefer to accompany your children inside the School, finding a parking place close to the campus is easier if you come early and, if you are still unable to find a space, you can head down to the car park that serves the church and cemetery in Gentilino. The parking in Gentilino is very convenient for Focolare. Here are the locations of parking areas close to campus and of the parking lot in Gentilino: Please note that parking places delimitated with blue stripes mean one hour of free parking, provided that you expose the parking disk showing the hour of your arrival on the car's dashboard. If you don't have a parking disk, you can ask the police in Montangola or buy one at a gas station. The police are very strict in enforcing parking regulations around the School so please be sure to respect the timing. Pick up Monday 15:40-15:55 Tuesday 15:40-15:55 Wednesday 14:50-15:05 Thursday 15:40-15:55 Friday 15:40-15:55 If you are going to be late, if your child will be going home with someone else, or if your child is a shuttle rider who will not be taking the shuttle that day, call or email the school secretaries at either Hadsall (+41 91 986 54 60) or Focolare (+41 91 986 54 93) by 12:00 noon. Pick up takes place in the main campus parking lot for 2nd to Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 6 5th Graders, and at Focolare for Focolare students. In order to pick up your child at Focolare, remember that you need to park; you are not allowed to drive, get out of the car and get your child, as this impedes traffic flow. Carpooling. As the number TASIS day students increases, you may find that you have a number of TASIS families as neighbors. The School Directory in the Veracross portal, under the tab Nearby Families, will serve as a starting point should you be interested in carpooling. Shuttle Service. Alternatively, TASIS offers a free shuttle service for students living within the Lugano area. There are seven routes to School with several pick up and drop off points. You can view the various options and the Shuttle Service Policy here. Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 7 3. TASIS PARENT ASSOCIATION The TASIS Parent Association (TPA) has been in operation for many years, however, it was only registered as a non-profit association in May 2008. Elections for the board are held annually in late spring. Joining the TPA is a wonderful way to get to know people, make connections, and have better insight on what is going on in and around school. Joining is free, and the extent of your involvement is completely up to you. Membership benefits include access to regular bulletins about TPA activities and events. You will also be eligible to stand for election to the board or to join one of the many TPA ad-hoc committees, many of which are focused on improving the TASIS experience. The TPA is involved with a number of activities, including: • welcoming new parents • organizing events for TASIS families • selling TASIS merchandise, from sweatshirts to mugs • providing services for boarders such as birthday cakes, flowers, and care packages • giving support and appreciation to the TASIS faculty • help with finding host families for visiting sports teams To join, just fill in this form or pick up a form at a TPA event or from a TPA member. Further information is available from Michelle Wood at [email protected]. 4. COMMUNICATION BETWEEN PARENTS AND THE SCHOOL The TASIS website serves as a hub for all school information: www.tasis.ch. The site is updated throughout each day and contains a wealth of information about the School, including academics, faculty and staff, documentation, and an up-to-date calendar of events, searchable by month. Useful TASIS website sections: Faculty and Staff Directory Includes a list of all teachers and staff, including photographs, contact information, and a brief bio. Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 8 Calendars Searchable by day, week, month, year, division, and keyword. Calendars can be downloaded and exported to online calendars. Publications Links to TASIS documentation, including Handbooks and Course Offerings Books. Veracross Veracross is an integrated online system that links parents, students, teachers, and administrators. Every TASIS student has his or her own Veracross page. This includes: • a list of all courses, including classmates and teacher contact information • a daily schedule • all required assignments • grades obtained for each assignment (under Recent Class Updates) • report cards • additional information, such as news and reminders Veracross allows parents consistent feedback on a student’s activities and performance at school. We recommend that parents check in to Veracross at least once per week. Parents will receive a username and password via email, usually in late August before school starts. If you have not received this by Opening Day, contact: [email protected] (Middle and High Schools) [email protected] (Elementary School) 5. ELEMENTARY SCHOOL Homeroom parents are volunteers who act as liaisons between teachers and parents. These parents play an important role in reminding other parents about key dates in the class or school calendar, organizing common gifts during the year, and providing parents with useful information about preparations required for different events that take place during the year. Absences must be reported directly to the school. Absences should be reported as soon as possible via email to the homeroom teacher and, for Hadsall-based students, to Camilia Tara (091 986 5460 – [email protected]) or, for absences for Focolarebased students, to Shireen Merli (091 986 5493 – [email protected]). Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 9 Please refer to the Elementary School Parent Policy Handbook for further information. 6. MIDDLE AND HIGH SCHOOLS Advisors. All students are assigned a faculty advisor and is part of this advisor’s group. Advisors will be in touch with parents the first week of school, and it’s important to keep communication open with this person. Refer to the High School Handbook or Middle School Handbook for more information. Email contact. Most faculty members are very receptive to discussing your child’s progress. As they are often busy with various activities on campus, the best way to contact them is by email. All staff email addresses are listed alphabetically on the TASIS website in the Faculty and Staff Directory and in Veracross. Administration. If you wish to consult with a member of the leadership team then questions should be directed to: Middle School: MS Dean of Student Affairs, M J Breton: [email protected] MS Academic Dean, James Lemmon: [email protected] High School: Curriculum Coordinator, Nilda Lucchini: [email protected] Dean of Student Affairs, Tom Bendel: [email protected] Academic Dean, John Nelson: [email protected] Absences must be reported to reception: +41 (0) 91 960 5151. 7. UNIFORMS All TASIS students must wear a uniform. Elementary School students have one or two physical education (PE) classes per week and on these days they wear their PE uniform throughout the day. It is thus advised to have at least two PE uniforms available, particularly if your child has PE two days in a row. More information on dress code can be found in the handbooks. Uniforms are normally ordered in April and delivered in early September just before the start of the new school year. Unique Uniforms is the School’s official supplier. The website includes photographs, pricing, and guidance on sizes. Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 10 Items without the TASIS logo may be purchased from any store as long as they comply with dress code. We especially recommend Land’s End (US) and Marks & Spencer (UK). Gently Used Uniforms sales are organized a few times a year to benefit various TPA initiatives. Parents are encouraged to donate gently used uniforms and to buy items their child may need. Information about sales can be found on the TPA website. 8. JUST ARRIVED IN LUGANO? Important phone numbers 117 Police 118 Fire 144 Ambulance 112 General emergency number (police, fire, ambulance) 140 Road Assistance (vehicle breakdown) 145 Emergency advice on poisons (link) 143 Samaritans 1414 REGA (air rescue) 163 Traffic information 1811 General information number (especially useful for finding out-of-hours services such as the duty pharmacy, duty doctor, etc.) Ticino: Dos and Don’ts • Introduce yourself to your new neighbors. The culture here is to wait for the new family to come and say hello. Be formal and use your full name (e.g. Signora Smith) until invited to do otherwise. • Be punctual. If invited to an event, arrive on time. Phone if you will be more than five minutes late, and it is usual to take a small gift. • Be careful about making noise, which can create problems with your neighbors. Remember to be quiet around lunchtime, after 22:00 and on Sundays and holidays (e.g. no mowing the lawn). If you are noisy, your neighbors have the right to call the police and you may be fined. • Follow the rules about leaving out and recycling your trash/rubbish. Rules varies significantly from place to place, it is advisable that you check the local policies with your Comune. Check the signs near the recycling depots, and know that CCTV cameras are in operation. Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 11 • Many Swiss villages have facilities just for residents, such as playgrounds or leisure areas. Generally no one will complain if you take your children to play at the Gentilino playground opposite Focolare, even if you are not resident in the village. It is, however, always advisable to behave in a manner that is respectful of private and collective property and not to be too loud. • Visit your local post office to register your arrival and let them know where to deliver mail. Let your post office know when you go on holiday. For a small fee they will hold on to your post until you return. If you wish to avoid junk mail, mark your postbox with a “nessuna pubblicità, per favore” sticker. Learning Italian A number of language schools in the Lugano area offer Italian courses. Many expats recommend the course at Migros’s Scuola Club. The school also offers other languages, including English. 9. BABYSITTERS, HOUSEKEEPERS, GARDENERS, ETC. Most parents arriving in Lugano want to find a reliable and trustworthy babysitter. There are a number of sources where babysitters can be found. • Franklin College. Located in Sorengo, down the hill from TASIS, this college attracts students from around the world. All are English-speaking. Every year Franklin issues a list of students who are interested in babysitting. Please note that students have long holidays over Christmas and during the summer, and go on regular study trips throughout the year. Contact: Leslie Guggiari, [email protected] • Crocce Rossa (Red Cross). The Ticinese Red Cross provides training for babysitters and keeps a current list including details about each sitter’s age, location, languages spoken, etc. www.crs-corsiti.ch If you are looking for house help, a gardener, a caretaker, or similar, the local employment office can help. Fill in this online form (in Italian, French, or German) with your offer of employment. Practicalities involved in hiring home help can be found at your local Comune or on this website (in Italian). More information concerning tax, social security contributions, standard contracts, minimum wages, etc. can be found via Ticino official websites: www3.ti.ch and www.ch.ch/en/ Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 12 10. BIRTHDAY PARTIES Planning a birthday party for your child outside of your home can be challenging. However, there are a number of options, including: • San Francisco Bowling is good party venue for older children. The downside is a room full of video games, which can prove very attractive for children and, thus, expensive. Cash only! • Bora da Besa. This venue has a large indoor hall and an outdoor patio with garden which are good for a party. • Ticino per Bambini has great party supplies. It is possible to rent a bouncing castle, magicians, and face painters (called animazioni) to make the party more interesting. • Cinestar does parties for a minimum of 10 children at their café and cinema, including a movie. All films will be dubbed into Italian. • Lake Lugano boat ride: the Società Navigazione del Lago di Lugano organizes birthday parties on their boats, and the guest of honor gets to captain the boat for the day. • Fatefesta offers a wide range of birthday party products. 11. SUMMER CAMPS Many TASIS families go away for most of the summer. However, there are a number of summer activities for children in the area. • TASIS Summer Programs offers programs for ages 3+ to 18 in Lugano, Châteaud’Oex, and England. • Circo Fortuna does circus-themed camps • Musicando does musical camps • La Finca does horseback riding sessions Ticino Junior magazine is published twice a year and contains extensive information about activities for children in Ticino. Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 13 There are however many more opportunities and every summer there are new ones. Keep an eye out for the Ticino Junior magazine. Published twice per year, the magazine contains extensive information about activities for children in the Ticino region. 12. LEISURE ACTIVITIES Ticino is a bustling region with a variety of activities on offer. The following websites list activities, courses, workshops, and events for families and children throughout the year. In English: • the Ticino tourism website • the Lugano tourism website • Discover Lugano • The English Film Club meets every Thursday and Friday at 18:15 at Cinema Cittadella. • Yoga Roof offers a variety of classes in Italian and English. • Lake Como information In Italian: • Ticino per Bambini 13. TRANSPORTATION Driving All vehicles must have a vignette if they are going to use the motorway, even for a “one-off” short trip. These can be purchased at the border, at post offices, or at most gas stations for CHF 40 and are valid for the calendar year with December and January as grace periods (i.e. the 2013 vignette is valid from December 1, 2012 to January 31, 2014). Swiss law provides that you must carry the following in your vehicle at all times: • • • • • red breakdown triangle driver’s license vehicle registration papers exhaust test certificate (if your car is registered in Switzerland) insurance certificate Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 14 • high visibility vest, especially if you drive to Italy where it is mandatory. Most Swiss drivers respect the speed limit and fines are high when you are caught going over the limit. Speed cameras are everywhere. At lower speeds there is a system of set fines, but if caught driving at a higher speed you risk losing your license for a period of time. Speed limits are: • • • • • 30km/hour in some residential areas (indicated clearly on the road) 50km/hour in town or village centers 60km/hour in less built up areas 80km/hour when outside of towns 120km/hour on motorways Seat belts are obligatory for the driver and passengers in Switzerland. Children under 12 years of age or under 150 cm of height must use a specially designed child car seat that conforms to ECE n.44. Children older than 12 years or taller than 150 cm must use the adult seat belt. These are the same requirements in all EU countries. Important rules to remember when driving are: • • • • • • • • give priority to vehicles coming from the right, also in car parks always use the blinker to signal that you are turning buses, trams, police cars, etc. always have the right of way; in an accident, you will be at fault do not use your mobile phone when driving or you risk a fine pedestrians always have the right of way; always stop at pedestrian crossings on a hill, the car driving uphill has the right of way unless otherwise marked low beam headlights are always required when driving the drunk driving limit has been reduced to only 0.5 gram/litre blood alcohol level. The publicity states, “one glass, that’s it”. Note that anyone holding a driving license and traveling in a car with a drunken driver is held equally responsible under Swiss law. Your foreign driving license is valid for one year. You must apply for a Swiss license before the year is out. For many countries, including the US, Canada, and EU/EFTA, this is a formality, but some nationalities must sit the driving test. The driving license application form may be downloaded here. You must have an eye test with an optician who completes one section of the form. Once this is completed, send the form with two passport photos, your old license, and Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 15 a copy of your B Permit to Sezione della Circolazione - Casella postale 6528 Camorino. Most parking spaces are metered for an allotted time period. Once that period is up, you must move your car (i.e. ‘feeding the meter’ is illegal and risks a fine). Parking lines may be white, blue or yellow; white is public parking, blue requires a parking disc (available from post offices and petrol stations), and yellow is private. To park in a blue parking space, set the time on the disk to the half hour after your arrival time and check how long you can stay. For an alternative explanation of Ticino driving laws, click here. Train SBB gives accurate train timetable information. Buy your ticket at the station. 14. HEALTH There are a number of doctors, dentists and physiotherapists in the Lugano area who provide services in a range of languages, including English, German, and French. The best way to find information about health professionals who provide services in your language is through word of mouth. Ask another TASIS parent who speaks your language. For residents of the Lugano area, there are two major 24-hour emergency rooms, at the Ospedale Civico and the Ospedale Italiano. Pediatric emergencies must go to the Civico. It is a good idea to make sure that you know how to get there before being faced with an emergency. Most doctors do speak English but many of the receptionists and nurses do not. Ospedale Civico – Emergency Room 091 811 6111 Via Tesserete 6900 Lugano Ospedale Italiano 091 811 7511 Via P. Capelli 6929 Viganello For minor issues, such as burns, fractures, strains, or if your pediatrician is unavailable: Centro Pediatrico Via Beroldingen 26, Mendrisio - 091 646 45 45 Opening hours: Monday to Friday from 08:00-18:00 Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 16 Saturday and Sunday from 10:00-16:00 Appointments are requested but not required. Duty Pharmacies: On weekends, public holidays, and at night, call 1811 or 122 or emergency rooms for duty pharmacies. Most pharmacies will also put a notice up listing the current duty pharmacy. English-speaking Pharmacy in Montagnola Farmacia Collina d'Oro Piazza Brocchi Montagnola tel. 091 994 8787 English-speaking health professionals: This list has been compiled over the years by TASIS parents. We cannot guarantee the professional competence of those included on the list – only their competence in speaking English! Please note that although the health professional may speak English, many of their receptionists do not. Internists (general practitioners): Drs Claire and Urs Schwarz-Hoey, Via Leoni 5. 6932 Breganzona, Tel: 091 967 2821 Dr. Rudolf Schwartzenbach, Via Pocobelli, 16 6815 Melide, Tel. 091 649 4019 Dr. Vincenzo Liguori, Via Cantonale 34, 6915 Pambio-Noranco, Tel. 091 993 2110 (he's the TASIS doctor) Pediatricians: Dr. Daniela Pedrazzini, Via Delle Aie 6, Lugano, Tel: 091 972 5151 Dr. Mauro Riavis, Via S. Abbondio 41, 6925 Gentilino, Tel: 091 994 44 30 Dentists: Dr. Antonio Lenares, Via Ronchetto 2, 6925 Gentilino, Tel: 091 980 0717 (one of the hygienists working in the practice is American) Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 17 Orthodontists: Dr. Roberto Maino, Via Pestariso 5, 6982 Agno, Tel: 091 605 6677 Chiropractors: Drs Lily and Giovanni Wullschleger, Via Dufour 4, Lugano, Tel: 091 921 4927 Physiotherapists: Fisiosport, Riva Caccia 1, Lugano, Tel. 091 9949060 Stefano Isolini (Lisa who works in the practice speaks English), Piazza Brocchi 5, Montagnola, Tel: 091 9945880 15. PETS Click here for information about how to import pets into Switzerland. Pets should be registered with ANIS (Animal Identity Service) within 10 days of the pet arriving in Switzerland. Your vet will register your pet for you (pets must be micro-chipped in order to be registered). Dogs require an annual fee of 50 CHF for a dog license. A leash is required in public places at all times, and if your dog is included in the Cantonal list of dangerous dogs, it also must be muzzled. Click here for more information (in Italian). If you want to take your pet outside of Switzerland, you will need a pet passport, which can be supplied by your vet. Switzerland is a rabies-free country, and thus cats and dogs do not have to undergo periodic vaccinations. If, however, you plan on travelling abroad (especially to France or Italy), your pet must be vaccinated at least one month prior to your departure. The UK and Ireland have strict policies about bringing pets abroad. Liability insurance for pets is available from many companies. Pet care. There are a number of groomers and kennels in the Lugano area where you will be able to find English/German/French speaking personnel. Kennels: Jonsi Andrews, 6914 Carona, Tel. 079 7535740, [email protected] Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 18 Grooming: Quattro Zampe, Jutta Bertoli, Parco Commerciale Grancia, Tel. 091 994 6687 Top Dog, Elizabeth Parry, Via Cantonale 48, Vernate, Tel. 091 605 6722 Vets. As with your own healthcare, the best way to find a vet who speaks your language is to ask another TASIS parent. There are a number of English-speaking vets in the Lugano area including: • Ulli Scheu, 6944 Cureglia, Tel. 091 966 98 25 • Wolfgang Rohr, Via S. Salvatore 4, 6900 Lugano-Paradiso, Tel. 091 994 83 32 • Paola Juri, Via Pestariso 5, 6982 Agno, Tel. 091 6053863 16. SHOPPING AND MONEY Shopping hours are generally more restricted than in many other countries. It is common for shops to close for lunch and to close at an early hour on Saturdays. Very few shops are open on Sunday. If you are desperate, try gas stations, which are often open late. The Piccadilly and Migrolino shops, located at some gas and train stations, and the Piccobello convenience store at Lugano train station stock basic fruit, vegetables and sundry other foods. They are generally open seven days a week and close daily at 22:00 (21:00 on Saturdays and Sundays). Supermarkets: Migros sells mainly own-brand goods. The range available depends on the size of the store, which is indicated by the number of Ms on the sign outside the shop. MMM stores stock groceries and non-food items, such as clothes and toys. Coop shops stock the basics. The Co-op in the center of Lugano also stocks non-food items. Coop also has the largest selection of organic (bio) foods. Manor is more upmarket with fresh fish, meat, and cheeses and an extensive wine selection. They also stock a selection of English, American, and ethnic food. Denner is a budget chain that is often limited in range. Aldi is a German budget retailer. Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 19 On-line shopping: Coop At Home and LeShop.ch (Migros) run online shopping services. LeShop deliveries are usually made on Wednesdays. American Food Avenue and American Market stock American food for the homesick. BritShop and MyExpatShop stock British food and a few other items. Productos Argentinos stocks Argentinian food and wine. Dutch Store is an online Dutch supermarket El Maiz specializes in Mexican and South American items. Salsa Shop sells dips, sauces, and salsas. The Asian Market stocks a selection of cuisine from fresh to frozen to packets, Indian, Thai, Ghana, Chinese and much more; Via alla Valletta 4, 6900 Lugano Tel: 091 966 16 27. And if you don't want to cook we recommend this catering and private chef service: Panita's Thai Kitchen, Tel. 079 777 0830. All for Kids stocks toys, games, crafts, and other child-focused treats. Boesner sells art supplies; click to the Switzerland site. In German but easy to navigate. Shopping in Italy is cheaper and often includes a greater variety of products. Regular leaflet drops by Italian supermarkets list the range of products on offer. Check at the border for duty-free restrictions. Bennet (Via Asiago 40, 22100 Como) is just across the border. Comparis.ch gives general information and price comparisons on insurance, financing, and mobile phones. Toppreise is a price comparison site for electronic and household goods. Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 20 Milan is an easy day trip. Driving isn’t the best option; Milan is a confusing city with an Area C congestion charge and very limited parking. Taking the train is relaxing and fast. Trenitalia departs from Lugano and arrives at Stazione Centrale Trenord departs from Como and arrives at Stazione Cardona in Piazza Cardona. Money. Many Swiss banks offer a range of online services and literature in English. Checks/cheques are not used in Switzerland; all payments are made via credit slips or e-banking. Many Swiss use cash as opposed to cards, and please be aware that some shops and a few restaurants only take cash. 17. FINDING ACCOMMODATION Accommodation can be difficult in Lugano, particularly near the Collina D’Oro. The following websites lists properties for lease or purchase: • Immo Scout 24 • Homegate.ch One of the best ways to find accommodation is through word-of-mouth, since many people do not rent or sell their property via an estate agent. The TPA regularly advertises rental or purchase opportunities from TASIS families. 18. INTERNATIONAL CLUBS IN TICINO International Women’s Club of Lugano American Women of Ticino Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 21 19. ENGLISH BOOKS Book Nook: Ticino’s only full service lending library and used book seller dedicated to serving the English speaking community. During the year, the TPA organises used book sales to help raise money for various TPA initiatives. Parents are encouraged to donate books in any language for these sales and also to purchase books during the sales. Information about sales can be found on the TPA Website and in the weekly school bulletin. English books can be ordered through Amazon (the UK store tends to be faster than the German store) or via Book Depository. 20. USEFUL WEBSITES Expat resources: Australia Denmark India Japan New Zealand Scandinavia Glocals connects expats and locals across Switzerland Expat with Kids is run by a former Lugano mom and includes an excellent list of links Expat Moms in Switzerland is especially good for parents with young children English Forum Switzerland is a chatroom that covers a variety of topics Newcomer’s Club includes a variety of information about clubs and organizations around Switzerland Xpatxchange includes a wide range of information Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 22 Meteo Swiss is a weather website in English Search.ch and Local.ch are online telephone and address directory Swiss Info is a multilingual news and information site run by the Swiss Broadcasting Company Swiss World is run by the Swiss Confederation and discusses customs, politics, and travel Contact [email protected] or visit our page on the TASIS website Summer 2013 ● 23 kp/27/08/2013