Rates for business transaction services

Rates for business
transaction services
Letting you know
where you stand
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All charges at a glance
What rates and fees does ING charge for business
transactions? This brochure provides an
overview of the rates that apply for corporate
account holders. The services and transactions
are exempt from VAT unless expressly stated
otherwise. That way you know where you stand.
These rates apply from 1 July 2015 and are subject
to change. Check www.ING.nl/zakelijk for current
rates.
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Content
Basis for banking 4
Business transaction services packages
Business accounts
Internet banking
Cards
Transfers within the SEPA countries 6
Incoming credit transfers in euros
Outgoing credit transfers in euros
Card acceptance: products
Card acceptance: transactions
Card acceptance: credit card transactions
iDEAL
eMandates
Payments at Point of Sale terminal
Transfers outside the SEPA countries 9
Incoming credit transfers
Outgoing credit transfers
Incoming cheques
Payments at Point of Sale terminal
Cash money 10
Cash deposits
Cash withdrawals
Being your International Business Partner 11
Bank guarantees
ING International Cash Management, Products & Services
Documentary payments
Account and balance information 13
Digital account statements
Paper-based account statements
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Basis for banking
For business customers, ING has a number of payment transaction packages and services. Details of what
services are included in the packages and what they cost, are given below.
Business transaction services packages
The business transaction services packages from ING consist of a business account, debit card and internet banking capability
with ‘Mijn ING Zakelijk’ and the ‘Mobiel Bankieren App’. The rates for your transaction services are given in this brochure1. The
differences between the business transaction services packages are detailed below.
Starterspakket
This free business payment services package is intended
specifically for new start-ups.
Ondernemerspakket
This is the standard business payment services package
from ING.
Verenigingen en Stichtingen Pakket
This business payment services package is specifically
intended for clubs, associations and foundations.
• The ‘Starterspakket’ is for free in the first year.
• 100% discount on your efficient transaction services
• duration: 12 months
• costs: € 9.50 per month
• indefinite duration
• costs: € 9.50 per month
• 50% discount on your efficient transaction services, with a
maximum of € 250.00 on a quarterly basis
• indefinite duration
Business accounts2
Current account
G-account
Third-party account3
Foreign currency account
1
2
3
€
€
€
€
4.50
4.50
4.50
7.50
per account, per month
per account, per month
per account, per month
per account, per month
Visit ING.nl/zakelijk for more information about the products and an overview of rates for business credit transfer products.
Check ING.nl/zakelijk/betalen/tarieven for the amount of interest and how it is calculated, as well as the interest on the foreign currency and
third-party accounts.
Interest is payable on amounts to a maximum value of 20 million euros.
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Internet banking
Mijn ING Zakelijk
• Purchase fee
• Subscription fee
€
€
0.00
3.75
per month
InsideBusiness Payments
• Purchase fee
• Subscription fee
• Fee per user
€
€
€
55.00
6.00
3.50
per month
per month
InsideBusiness Connect
• Subscription fee
• Adding customer to current InsideBusiness Connect contract
of a Service Desk
€ 200.00
€ 350.00
per month
Remote Initiation Services (for InsideBusiness Payments and InsideBusiness Connect)
Multibank Reporting
€ 22.50
per month
Multibank credit transfers
€ 15.70
per month, plus € 8.00 per account, per month
Equens Corporate Payment Service
• CPS multiple credit transfer/direct debet
• CPS credit transfer/direct debet
• CPS Upload Batch
• CPS Internet Services
• CPS Secure FTP subscription
• CPS Purchase Internet Services, one off fee
• New CPS connection, set-up fee
• Adding customer to current CPS contract of a Service Desk
€
€
€
€
€
€
€
€
1.15
0.007
2.00
7.00
335.00
145.00
500.00
350.00
per batch
per item
per batch
per month, per token
per month
per token
€
€
€
€
€
€
1.25
7.50
37.50
30.00
37.50
129.00
per card, per month
per card
per card, per year
per card, per year
per card, per year
per card
Cards
Debit Card
Back-up Debit Card
Business Card
Corporate Card, company invoicing
Corporate Card, personal invoicing
Emergency provision of Business Card/Corporate Card
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Transfers within the
SEPA countries
Your business account enables you to make euro transactions in the Netherlands and around the world.
The transaction charges are given below.
Incoming credit transfers in euros
Standard credit transfer
Acceptgiro
Direct debit
€
€
€
€
€
0.15
0.35
0.09
2.00
1.00
Single credit transfer
Single credit transfer (paper-based)
€
€
0.07
1.80
Multiple credit transfer1
€
€
€
€
€
€
0.05
2.00
1.40
1.40
0.20
2.00
Direct debit
Refusal, reject, return, refund direct debit2
Refund unauthorised direct debit2
€
€
€
0.09
0.40
60.00
Acceptgiro (paper-based)
Standing order
€
€
1.50
0.50
Urgent credit transfer, digitally delivered
Urgent credit transfer, via branch (within NL)
€
€
4.50
10.00
Investigations and inquiries of SEPA credit transfers
€
30.00
Urgent credit transfer (within NL)
per item
per batch
Outgoing credit transfers in euros
Cancellation fee multiple credit transfer
Rejection multiple credit transfer
1
2
per item
per batch
per item
per batch
per item
per batch
per item
per item
per awarded claim
plus € 0.07 of a single credit transfer
Transactions to non-SEPA countries in a multiple credit transfer are charged at € 5.00 per item.
Payable by collecting bank.
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Card acceptance: products
Pin Pakket Compleet
This package consists of the subscription fee, rental fee for
the Point of Sale terminal and the service contract charge.
The GPRS packages also include the fee for the telecom
connection.
The fees of the packages are per month (excl. VAT):
Fixed ADSL € 39.95
Fixed GPRS € 42.95
Mobile GPRS € 42.95
Fee per Point of Sale terminal
If you already have a Point of Sale terminal and wish to
accept cards via ING, then a fee is charged for each
connected Point of Sale terminal instead of a package price.
€
3.65
per month (excl. VAT)
Card acceptance: transactions1
In addition to the package price or fee for each Point of Sale terminal, you will also be charged a fee for the pin transactions
executed by your customers. Then you can choose between tiered or bundled pricing. If you do not choose for bundled
pricing then the tiered pricing will automatically apply.
Explanation tier
Pin transactions made using Maestro and V PAY can be
accepted within the fee tier. The more pin transactions
you accept per month, the lower the fee per transaction.
Tier
(in transactions per month)
0 to 50
50 to 100
100 to 250
250 to 500
500 to 1,000
> 1,000
Fee
(per transaction)
€ 0.052
€ 0.051
€ 0.050
€ 0.049
€ 0.048
€ 0.047
Explanation bundle
Transactions made using Maestro and V PAY can be
accepted within a bundle. A bundle is a certain number
of Maestro or V PAY transactions that you pay for per month.
The fee charged for transactions exceeding the bundle is
€ 0.052 per transaction, regardless of the card brand.
Bundle
(in transactions per month)
150
300
500
Fee
(per month)
€
2.98
€
6.88
€ 12.08
There are no other charges for acceptance of Maestro and V PAY.
1
The fee for Maestro and V PAY transactions includes a covenant discount of € 0.01.
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Card acceptance: credit card transactions
The charge for credit card transactions (Point Of Sale Transactions and no E-Commerce Transactions) is made up of a
percentage fee calculated on the transaction amount. The rate charged depends on:
1. The sector in which your company operates
There are three categories:
• normal: all sectors not included in low or high;
• low: brown goods/white goods, petrol/diesel and food;
• high: travel organisations/travel sector, casinos, airlines and airports.
2. The card used for the transaction
VISA credit card or MasterCard.
3. The method by which a transaction is submitted
Via electronic point-of-sale terminal or using sales slips. The use of paper-based sales slips is only permitted when this has
been pre-agreed and with ING’s written permission.
Via POS terminal
Via sales slip
VISA
2.50%
2.55%
Normal
MasterCard
2.20%
2.25%
VISA
2.30%
2.35%
Low
MasterCard
2.00%
2.05%
VISA
3.30%
3.35%
High
MasterCard
3.00%
3.05%
iDEAL
Connection
Subscription
1 - 2,000 transactions per month
2,001 - 10,000 transactions per month
More than 10,000 transactions per month
€
0.00
€
20.00
€
0.50
€
0.40
on request
per month
per transaction
per transaction
€
€
20.00
0.75
per month (excl. VAT)
per mandate (excl. VAT)
€
€
0.00
0.00
eMandates
Subscription
Receive eMandate
Payments at Point of Sale terminal
Via Debit Card in Eurozone1
Via Businesscard/Corporate Card in Eurozone1
1
Eurozone: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the
Netherlands, Portugal, Slovenia, Slovakia and Spain. In some non-Eurozone countries it is also possible to withdraw cash and pay in euros. On
transactions in foreign currencies, exchange rate surcharge is applied.
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Transfers outside the
SEPA countries
Does your business operate outside the SEPA countries? By using ING’s international payment service your
incoming and outgoing payments will be processed swiftly en efficiently. This applies to both your payments
in foreign currencies and your payments in euros outside the SEPA countries.
Incoming credit transfers
International SHA1
International BEN1
International Account Sweeping
Surcharge for fax notification
0.1%
0.1%
€
€
of the amount (min. € 5.00, max. € 50.00)
of the amount (min. € 5.00, max. € 50.00) plus
foreign bank charges
0.00
6.00
Outgoing credit transfers
International SHA1
International OUR1
International Account Funding
Surcharge Urgent International transfer
Surcharge for submission Urgent International transfer
via e-mail or fax
Surcharge fax notifications
Investigations and inquiries of International credit transfers
0.1%
0.1%
€
€
9.00
8.00
€
€
€
45.00
20.00
30.00
Cheque under usual reserve3
€
5.00
Cheque after final credit transfer4
€
25.00
Fee for unpaid return
€
25.00
of the amount (min. € 6.00, max. € 50.00)
of the amount (min. € 6.00, max. € 50.00) plus
foreign bank charges2
Incoming cheques
plus 0.1% of the amount
(min. € 20.00, max. € 75.00)
plus 0.1% of the amount
(min. € 20.00, max. € 75.00)
Payments at Point of Sale terminal
Via Debit Card outside Eurozone5
Via Business Card outside Eurozone5
Via Corporate Card outside Eurozone5
1
2
3
4
5
6
1.00%
1.50%
1.95%
exchange rate surcharge6
exchange rate surcharge6
exchange rate surcharge6
SHA: client and beneficiary each pay their own transaction fees.
BEN: beneficiary pays all costs.
OUR: client pays all costs. Visit ING.nl/zakelijk/betalen/tarieven for the OUR rates.
Bank charges vary per country.
Cheques are cleared without prejudice to the right of ING to reverse the transaction if the cheque is returned by the signatory’s bank.
This applies always for amounts with a cheque value of € 50,000 or more and for banks with whom ING does not do business.
Eurozone: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the
Netherlands, Portugal, Slovenia, Slovakia and Spain. In some non-Eurozone countries it is also possible to withdraw cash and pay in euros. On
transactions in foreign currencies, exchange rate surcharge is charged.
The exchange rate surcharge is included in the cost of the transaction.
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Cash money
Cash money becomes less and less important in transactions. But at the same time you cannot do without it. It is
possible to exchange, withdraw and deposit cash money on your current account.
Cash deposits
Cash deposit packaged
Banknotes via Sealbag safe1
Banknotes via security transport company3
€
€
3.00
3.00
Coinage via Multimunt Sealbag
€
60.00
Cash deposit unpackaged
Deposit via machine
Banknotes via counter
€
€
3.50
3.50
per deposit plus 0.2% of transaction value5
per deposit plus 0.2% of transaction value5
Coinage in standard quantities, via counter
€
0.30
per coin bag of € 3.00 per foil bag, plus € 3.50
per deposit, plus 0.2% of transaction value
Withdrawal from automatic teller machine
Via Debit Card in Eurozone6
Via Debit Card outside Eurozone6
Via Business Card/Corporate Card in Eurozone6
Via Business Card outside Eurozone6
Via Corporate Card outside Eurozone6
€
€
€
€
€
0.00
2.25
4.50
4.50
4.50
Withdrawal at bank office
Cash withdrawal at counter via Debit Card8
Coinage withdrawal at counter via Debit Card8
€
€
3.00
0.30
per deposit plus 0.1% of transaction value2
per deposit plus 0.1% of transaction value2
per set of 10 bags4
Cash withdrawals
Cash withdrawal via Business Card/Corporate
Card in Eurozone6
Cash withdrawal via Business Card
outside Eurozone6
Cash withdrawal via Corporate Card
outside Eurozone6
1
2
3
4
5
6
7
8
3.0%
3.0%
3.0%
per transaction + 1.0% exchange rate surcharge7
per transaction
per transaction + 1.50% exchange rate surcharge7
per transaction + 1.95% exchange rate surcharge7
per withdrawal
per roll/bag (standard quantities), subject to a
minimum of € 5.00 per transaction
withdrawal fee with a minimum of € 4.50 per
transaction
withdrawal fee with a minimum of € 4.50 per
transaction + 1.50% exchange rate surcharge7
withdrawal fee with a minimum of € 4.50 per
transaction + 1.95% exchange rate surcharge7
Includes cash deposit material.
On a non-qualitative deposit, a surcharge of € 5.00 is applied.
Charges payable to the security transport company are not included in this rate and are your responsibility to arrange.
Includes 10 sealbags, transport, sorting, counting and crediting the account.
Deposits under € 15,000 are only possible via the machine.
Eurozone: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the
Netherlands, Portugal, Slovenia, Slovakia and Spain. In some non-Eurozone countries it is also possible to withdraw cash and pay in euros.
On transactions in foreign currencies, exchange rate surcharge is charged.
The exchange rate surcharge is included in the cost of the transaction.
With an ING Debit Card at a ING bank office in the Netherlands.
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Being your International
Business Partner
We give you a hand to be successful abroad. Visit ING.nl/zakelijk for more information about doing business
internationally. The rates of bank guarantees and documentary payments are given below.
Bank guarantees
New bank guarantee
New bank guarantee via InsideBusiness Trade
Amendment of existing bank guarantee
Amendment of existing bank guarantee via InsideBusiness Trade
Tailor-made bank guarantee (legal review)3
Claim handling fee
Advising fee4
Urgency surcharge for new bank guarantee5
Commission
€
€
€
€
€
€
€
€
75.001 / 125.002
75.00
75.001 / 125.002
75.00
100.00
125.00
100.00
100.00
1.30% per year6 (annual minimum € 180.00)
ING Internationaal Cash Management, Products & Services
International Account Service7
on request
In a complex international environment you want to utilize your working capital in the best possible way and keep you fundings
in control. ING has several solutions for this. Please contact us for information on our solutions, international products and rates.
1
2
3
4
5
6
7
This rate applies for a request and an amendment which is processed in 5 days.
This rate applies for a request and an amendment which is processed in 3 days.
Excludes the costs of requesting a new bank guarantee.
Postage and communication charges, and charges of third parties are charged separately.
Courier costs are charged separately.
Standard percentage of amount of bank guarantee, unless agreed otherwise.
This fee is applicable for opening, having and closing an account in a country outside of your country of incorporation.
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Documentary payments1
Collections Import
Handling charges import collection
Handling charges protest2
Handling charges amendment
€ 125.00
€ 75.00
€ 42.00
Collections Export
Handling charges export collection2,3
Handling charges amendment
€ 125.00
€ 42.00
Import Letters of Credit
Opening charges via internet2
Opening charges paper based2
€ 85.00
€ 110.00
Amendment fee (instruction online)2,4
Amendment fee (instruction on paper)2,4
€
€
Handling charges documents
€ 110.00
45.00
60.00
Commission opening commitment
A percentage to be charged for each opening
and each month started (min. € 50.00 per
month), paid at once, based on the full term
and the total amount of the commitment.
Documents commission
0.15% of the value of the documents amount (excl. VAT)
Commission acceptance/deferred payment commitment
Export Letters of Credit
Handling charges advice2
Amendment fee
Handling charges documents
Handling charges transfer
Confirmation commitment
A percentage to be charged for each
acceptance/deferred payment and each month
started (min. € 50.00 per month), paid at once,
based on the full term and the total amount of
the commitment.
€ 100.00
€ 60.00
€ 110.00
€ 275.00
A percentage to be charged for each opening
and each month started (min. € 50.00 per
month), calculated on a monthly basis on the
amount of the commitment outstanding.
Documents commission
0.15% of the value of the documents amount
Acceptance/deferred payment commission
A percentage to be charged for each
acceptance/deferred payment and each month
started (min. € 50.00 per month), paid at once,
based on the full term and the total amount of
the commitment.
Pre-checking of documents
€ 140.00
Communication and other charges
Communicating a message electronically
Communicating the opening of a documentary credit
Advising documents by fax5
Handling charges endorsement
€
€
€
€
1
2
3
4
5
(excl. VAT)
6.00
25.00
12.00
33.00
per set of documents
No general transfer commission is charged on payments associated with documentary collections or documentary credits.
Postage and communication charges, and charges of third parties, where applicable, are charged separately.
Handling charges include one inquiry about the status of the payment. The charge for each subsequent inquiry is € 30.00.
If the amendment of a credit involves an increase in the amount, implying increased risk for the bank, opening commitment commission is charged
on imports and confirmation commitment commission is charged on exports.
Charge for one copy of an invoice and one copy of a transportation document. For each additional document a charge of € 3.50 is applicable.
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Account and balance
information
Having the latest information on your bank account balance and transactions is essential for managing your
business. ING offers various ways of keeping track of your incoming and outgoing payments and the cleared
balance on your business account. The associated costs are detailed below.
Digital account statements
Account information digital1
Forwarding account information to a third bank
Geïntegreerde Mutatie Uitvoer (GMU)
€
€
€
€
€
0.07
16.00
0.45
7.50
0.06
€
€
€
€
€
€
€
€
0.95
0.95
0.95
0.95
0.95
6.25
0.00
8.00
per transaction
per account, per month, plus
per SWIFT message
per delivery
per item
Paper-based account statements
Monthly statement
Biweekly statement
Weekly statement
Daily statement
Duplicate statement
Copy of statement
Business Card/Corporate Card statement
Copy of Business Card/Corporate Card statement
1
per statement
per statement
per statement
per statement
per statement
per statement (excl. VAT)
per statement
Does not apply to ‘Mijn ING Zakelijk’.
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The registered office of ING Bank N.V. is located at
Amsterdam, Trade Register number 33031431 in Amsterdam.
Information contained in this brochure applies from
1 October 2015 and is subject to change. This also applies to
rates and interest percentages. For more current information
please go to ING.nl/zakelijk or call 020 22 888 22.
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264780 0915
Want to know more?
Visit ING.nl/zakelijk or
ingcommercialbanking.com
Or call 020 22 888 22
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