JDA Innovation Forum Discrete Manufacturing Breakout

Transcription

JDA Innovation Forum
Retail Excellence
Ashish Pujari, Vice President – Asia Pacific
Agenda
Current Trends & Landscape
Meeting Consumer’s Expectation
Consumer-Connected Retail
JDA – Future Innovation
2
Copyright 2012 JDA Software Group, Inc. - CONFIDENTIAL
Retail & CPG Landscape
• Unprecedented velocity of change
• Cross channel transparency
• Driven by technology
• Explosion of consumer centricity
• Supply chain is a strategic differentiator
• Fragmented competition
• Outsourcing trend
• Bringing Manufacturing closer to demand
Retail Solution Trends
• Seeking to solve the cross channel dilemma
• Digital path to purchase
• Brick and mortar transformations
• Optimizing the customer experience
• Social, local, mobile agendas
• Demand sensing and shaping supply chains
• Collaboration between brand owners & retail
• Choice of “network”
• Reducing the supply chain risk
• Who owns inventory at what point
• Shift of KPIs
Ten Hot Web Sites
“Changing the Face of Retail”
Social Driven Interactive Community Based
Shopping, Gaming, Sharing, Designing, Advising, Promoting
Traditional Retail Focus
What do I
need to sell?
Who is my
competition?
What are my
constraints?
Where should
I sell this?
Who is my
customer?
The Empowered Consumer
These Changes Are Enabling New
Collaborative Models
The Shelf Connected Supply
Chain
Agenda
9
Retailer Challenges
“In meeting Customer Expectations”
• Migrating from product to customer centricity
• Cultural ability to materialize cross channel retail
• Ineffective continuous planning & execution cycles
• Maximizing cross channel consumer demand
Retail Maturity Model
Next Generation Retail
Enterprise
Process
Enablement
Independent
Process
Management
Blocking
& Tackling
Specialized
Acumen
Consumer
Connected
Retail
Integrated
Planning &
Execution
Infrastructure
Agility
Flexibility
Value
Emerging Models Business Benefits
1–10%
Increase in Sales
10–50%
Improvement in
Inventory Turns
10–15%
Improvement in
Forecast Accuracy
5–20%
Improvement in
Asset Utilization
5–20%
Reduction in
Freight Costs
New Customer Expectations
Moments of Influence
AWARENESS
COMMUNICATE
EXPLORATION
SELECTION
COMPARISON
SOCIALIZE
Optimize the Moment of Influence
Inventory Placement
Transportation
Supply Network
Real-Time
Information
-In Store
-Mobile
-Online
ConsumerConnected
Retail
Enterprise-Wide
Profitable
Promising
Personalization
Preferences
Agenda
15
•
•
•
•
•
Demand driven consumer centricity
Cross channel consistent brand experience
Multi-dimensional view of the customer
Collaborative planning & execution
Flexible, agile and optimized supply chain
Attracting, winning and keeping profitable customers
Consumer Connected Retail
Retail Best Practice & JDA
Footprint
COLLABORATIVE INFORMATION VISIBILITY, ANALYSIS AND MONITORING
Optimization Solutions
MERCHANDISING
Merchandise
Planning
Promotions
Management
Advertising
SUPPLY CHAIN
Store
Clustering
Network & Inventory
Optimization
Assortment
Planning
Allocation &
Replenishment
Space & Floor
Planning
Vendor
Collaboration
DC
(Warehouse)
Store
STORE OPERATIONS
Workforce
Management
POS and Inv
Management
Customer
Management
Transportation
Demand Forecast
CONSENSUS DEMAND MANAGEMENT
FOUNDATION MANAGEMENT
JDA Customers
Mass / Dept. Store
Specialty
Grocery/Drug
Home Improvement

Leading office supply retailers in US & Mexico


$9.2 Billion 900 stores


11,000 items per store

36,000 employees

JDA Enterprise Planning
JDA Channel Clustering
JDA Demand & Fulfillment
Space & Category Management
Transportation














Improve demand forecasting & inventory levels
Enhance enterprise visibility & collaboration
Increase same store sales
Increase inventory turns
Increase profitability
Improved forecast accuracy 50% -75% at store level
In-stock position form 90% to 98.3%
Reduced daily out of stocks 60%
Reduced owned inventory by 40%
Reduced miles driven by 20%
Reduced store unload times from 3 hours to 30 min
Expedites reduced by 98%
Hardware, DIY,
Appliances
Background
JDA Solutions
• 2nd largest in sector
• Transportation
Management
• Annual revenues of USD
48.3Bn
• Over 1,700 stores
• 42,000 SKUs per store
• Forecasting &
Replenishment
• Collaboration
Business benefits realised :
• Category Management
•50 percent reduction in response time to changes in demand
•Up to a 25 percent increase in inventory turns
•Approx USD 30M inventory reduction
•10 percent enhancement in vendor forecast accuracy
•Suppliers have realised up to a 20% reduction in inventory
Consumer Electronics
Background
JDA Solutions
•
Largest Consumer Electronics retailer
•
Category management
•
Annual revenues of USD 50.4 Bn
•
Transportation Management
•
Approx 1,200 stores in US and close to
3,000 internationally (different formats)
•
Collaboration
•
Network & Inventory
Optimisation
•
Approx 180,000 employees world wide
•Savings of between USD 8M to 10M on inbound freight costs
•Reduced transportation planning time from several days to several
hours
•Improved on time delivery performance
•Savings of 200 – 300 hours a year for store floor replanning
•Integration of planograms with floor plans
Pharmacy
Background
JDA Solutions
• 3rd largest specialty drug store retailer
in US (behind CVS and Walgreens)
• Forecasting &
Replenishment
• Annual revenues of USD 25.7 Bn
• Category Management
• Approx 4,800 stores
• Fleet Management
• Approx 28,000 front end products
• Collaboration
•Four point improvement in DC to store service levels
•Up to a 17 percent decrease in days of supply
•Partners in collaboration benefited from a 50% reduction
in out of stock rates compared to non-partners
Supermarkets
Background
JDA Solutions
• Australia’s largest Supermarket • Forecasting &
chain
Replenishment
• Annual revenues USD 33.5 Bn
• Approx 800 stores
• Transportation
Management
• Cummulative benefits of over USD 8Bn in savings
• 3.4% cummulative increase in sales
• Now rolling out through other Woolworths divisions
Case study
Business Overview
Business Challenges

World’s largest hardware cooperative, with
revenues of $3.45 billion

4,500 locally owned hardware, home center and
building materials stores in 50 states and 60
countries



14 distribution centers in the US and China

JDA customer for almost 20 years
Solutions
 JDA® Advanced

Warehouse Replenishment



Integrates with demand forecasting engine


Provides single version of the truth across domestic
and import vendors
Aggregates and reconciles demand data at the
merchandise-class level
JDA® Fulfillment


Supports multi-tier replenishment
Scales to support wide range of import products at 14
distribution centers
Configure flexible global supply networks that
scale to meet demand
Create multi-tier replenishment systems that are
directly tied to real-time demand
Increase vendor collaboration to give suppliers a
longer-range view of requirements
Results
Reduced inventory by $27 million

 JDA® Demand

Achieve better insight into actual demand at the
merchandise-class level




$11 million decrease in import inventory due to
redeployment of safety stock
$16 million reduction in domestic safety stock
Increased service levels for imported products
Saved $475,000 by decreasing space required at
redistribution center
Moved from monthly to weekly forecasting
25
What customers are saying
about JDA
“Licensing software is all about forming a
strategic partnership, because you’re going to be in
business with that partner for at least the next 10
years. We selected JDA because it’s a best-of-breed
provider that continuously invests in its business
through the acquisition of other leading software
vendors such as E3, Manugistics and i2.”
Greg Lenard
Director of supply chain, Ace Hardware
Agenda
Current Retail Trends & Landscape
27
JDA’s Future
 Supply chain market leadership
– Innovation & real results for our customers
 Additional acquisitions
– Fill out white space in Supply Chain Management
 Strong organic growth
– Expanding customer footprint
– Net new solution development
Collaborative Relationships
Current Models
Agility/ Flexibility/ Value
Emerging Models
Joint
Ordering
Joint
Supply Chain
Planning
Visibility
LEVEL 1
Retail Data
Sharing
LEVEL 2
DC VMI/CMI
LEVEL 3
Shelf-Driven
Order Plans
Traditional
Joint
Strategies &
Ownership
LEVEL 4
Cross Enterprise
Strategies & Business
Plans
Emerging
Customer Connected Supply Chain
From Shelf to Raw Materials
Manufacturing Supply
Chain
Retail
Supply Chain
S&OP
Network, Sourcing and Inventory Optimization
Raw
Material
Planning
Production
Planning &
Scheduling
Replenishment
Planning
Demand
Planning
Collaborative
Planning
Store & DC
Replenishment
Promotional
Planning
Category
Management
Shelf
Analytics
Store
Forecasting
Order Promising, Inventory Deployment & Logistics
Supplier
Procurement
Orders
Factory
Production
Orders
Manufacturer DC
Shipments
Retail DC
Customer
Orders
Store
DC
Withdrawals
Assortments
POS
Sales
Shelf Driven Collaboration Is
a Win-Win-Win
Retailer
Manufacturer
• Reliable speed to
market
• More opportunities to
“act as one company
to create mutual gain”
• Creates a platform to
review strategic
initiatives over
extended time
horizons
• Improved on-shelf
availability
• More effective new
product introduction
• More opportunities to
“act as one company
to create mutual gain”
• Creates a platform to
review strategic
initiatives over
extended time
horizons
• Better S&OP inputs
• Improved on-shelf
availability
Consumer
• Better value for their
spend
• Better choice and
availability on each
store visit
Chain
Shelf Connectivity
Drives Real Results
Chain
JDA Cloud offerings – Managing
your Risk!!
JDA Private Cloud
You focus on your business, we focus on managing JDA!
Implementation Lab
Short term Capacity
Kick start projects
POC
Test new versions
Flexible term
Flexible price
Hardware/Software Admin
Availability Management
Performance Management
Security Management
Problem Management
Change Management
@ JDA
@ Customer
@ Partner
Operate/Analytics
Perform
Evaluate
Run
provide analysis &
results back to business
users
Recommend business
changes
Value-Based Delivery
Delivers a superior ownership experience and better results
by:
Achieving business benefit faster with quick access to the latest technology
Significantly reducing IT risks and costs
Lowering total cost of ownership and capital outlay
Unlocking greater value from your JDA investments
Helping you stay focused on your core business
Who better to manage JDA applications than JDA!
Thank You!!
Ashish Pujari, Vice President – Manufacturing, Asia Pacific
9th August 2012
[email protected]
Ten Hot Web Sites
“Changing the Face of Retail”
Mulu
Sharing Things You Love, Finding Thing's You Need & Support a Cause
Stipple
Information Tagging to Web Image to Promote Brand Recognition
Buyosphere
Community based product search & recommendations
Stylmee
Fashion, Design, Community, Shopping, and Gaming in 3D
Svpply
Find Products you like through people you know
Lyst
Follow your favorite designers, boutiques, bloggers and stylists
Nuji
Start you social “wish list”
Olioboard
Interactive “try before you buy” interior design designing and budgeting
GetVega
“Remember Everything You Love” Compare, Collaborate, Socialize
Styloko
Shop favorite brands, build scrapbooks of items, socialize with friends

JDA Innovation Forum Discrete Manufacturing Breakout

Transcription

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