Safety–the Foundation for Quality Care
Transcription
Safety–the Foundation for Quality Care
Safety–the Foundation for Quality Care Bou lder Co m m u n it y H ospita l 20 0 9 Co m m u n it y Rep o rt Patient Safety Is Everyone’s Job At BCH, everyone–including patients and visitors–plays an active role in patient safety. Pictured from left: housekeeper Noe Osornio, nurse Peggy Senkow, respiratory therapist Marie Arneson, surgeon James Rector, MD and visitor Shannon Ray. Dear Friends of BCH, Ensuring the continued excellence of patient care at Boulder Community Hospital is job #1 for every member of the hospital family, from physicians and nurses to housekeepers. We’ve dedicated a large portion of this 2009 Community Report to providing you with updates on how we are addressing this paramount issue. On a different note, the hospital received some important honors in 2009: This focus on quality and safety starts with the allvolunteer Board of Directors who govern our local notfor-profit hospital. Board members are actively involved in oversight of clinical initiatives and direct education about the importance of safety. Our administrative team is monitoring the impact of our many ongoing improvement projects. We have a Patient Safety Department that provides important logistical and research support to our clinical departments. Our Infection Prevention Department provides an extensive range of focused educational programs for physicians and hospital staff. •Boulder County residents named BCH a 2009 Consumer Choice Award winner in an independent poll conducted by a national research organization. That broad-based educational support is vital because patient safety is ultimately the shared responsibility of every physician and every hospital employee. This report will introduce you to some of the individuals involved in this essential undertaking. •Local citizens named Boulder Community the Best Medical Facility in separate reader polls conducted by the Daily Camera and Boulder Weekly newspapers. •Our cancer program earned a three-year accreditation with commendation from the American College of Surgeons. •Boulder Community HomeCare was selected as one of the Home Care Elite, an annual compilation of the most successful home health providers in the nation. •Darryl Brown, head of our Cardiopulmonary Department, was named “Rotarian of the Year” by the Boulder Rotary Club. Darryl was honored for his humanitarian work in Kenya and his commitment to “service above self.” This Community Report also recognizes the many local citizens who provide financial support to BCH through our Foundation. We could not meet our mission of providing local access to first-rate medical services without the consistent backing of the citizens we strive to serve. S a nd y Br acken Sincerely, Alexander (Sandy) Bracken Chairman, BCH Board of Directors Safety Is Job #1 Our mission at Boulder Community Hospital is to deliver the highest quality patient care in a safe environment. Everyone at the hospital, from physicians to administration to volunteers, embraces our safety culture. We are focused on continually improving services through ongoing education on best practices, initiatives in evidence-based treatment and by constantly measuring and analyzing our performance. Pictured from left: Scott Hammerich, RN and Katherine Diggins, cardiovascular invasive specialist, in one of the hospital’s cardiac catheterization labs. Leading our Mission Strong leadership plays a critical role in making sure we have the knowledge, resources and systems necessary for providing the highest quality of care. The Patient Safety Committee, which includes volunteers from our Board of Directors, oversees all initiatives and provides top-level support. Pictured from left: Three key members of the Patient Safety Committee–hospital board member Lee Carlin, medical staff president Roger Nichols, MD and Valerie Lipetz, MD, chief medical officer for affiliated clinics. Preventing Infections Health care-associated infections, or HAIs, are a major cause of death in the United States. BCH has effectively reduced our incidence of HAIs through intensive staff education and a methodical series of initiatives that have given our staff better tools for eliminating the potential for infections to occur. Visit www.bch.org/safety for more information on these infection prevention measures. Pictured: Kelley Bindel, RN wears protective hat and mask while caring for a patient. Targeting Infections BCH created a task force dedicated to eliminating all health care-associated infections. The team oversees all infection prevention protocols, such as thorough room cleaning between patients, use of specified disinfectants on all patient care equipment, appropriate tagging and storing of supplies, and proper hand-hygiene practices for both staff and visitors. Pictured: Beth Reasoner, RN, manager of infection prevention and leader of the infection prevention task force. Monitoring prescriptions The hospital’s Medication Utilization Safety Team, comprised of pharmacists, physicians and nurses, meets regularly to coordinate and monitor patients’ medication use. The team overhauled our medication reconciliation process and developed several new initiatives, such as prescription information wallet cards and personal pill crushers for patients, to reduce the potential occurrence of medication errors. Pictured: Roger Portfolio, RPh, pharmacy manager, and Guida Rettig, RN, home care nurse, two longstanding members of the hospital’s Medication Utilization Safety Team. Improving Medication Safety Nationally, medication errors account for about 20% of all harmful events that occur in health care settings. BCH has several initiatives in place to safeguard patients against potential medication errors. We recently refined our medication reconciliation program, which enhanced documentation and communication related to patients’ prescription and over-thecounter medications. We also have a pharmacist dedicated to collecting vital medication information from newly admitted patients. Visit www.bch.org/safety for more information on our medication safety efforts. Pictured: Molly Brown, RN gives patient Lila her daily medication. Making Blood Transfusions Safer While blood transfusions are a common procedure at hospitals, they are not risk free. National statistics suggest that one to two of every 100 blood transfusions result in some form of adverse reaction. In 2009, BCH embarked on a comprehensive blood management campaign to improve transfusion outcomes. Since launching our program in mid-2009, the hospital’s blood product usage declined 27% which, in turn, helps reduce the likelihood of complications associated with blood transfusions. Pictured: Kathy MacQueen, MT reviews inventory in the hospital’s blood bank. Improving Transfusion Outcomes The Blood Management Committee oversees our ongoing initiatives to make blood transfusions safer. This multidisciplinary team is comprised of physicians, nurses, laboratory staff, administration and marketing staff. They are dedicated to maximizing the benefits of all blood transfusions and ensuring that blood products are ordered for the right indications and in the right doses. Pictured: Paul Lewis, MD, chief medical officer, ER physician and active member of the Blood Management Committee. Enhancing Communications We gathered valuable feedback from many areas of the hospital, including nursing, ICU, surgery, administration, patient safety and discharge planning to help create the Patient Safety Kit, a useful resource for patients and their families. Pictured: Adrienne Abbot, RN, director of nursing administration and key contributor to the development of the safety kit. Empowering Patients We created an expansive Patient Safety Kit to foster communications with our patients and help enhance their overall experience. The kit is full of detailed information that can help patients—and their families—feel more comfortable and in control during their hospital stay. Pictured: Susan Rosenthal, RN reviews important information in the Patient Safety Kit with her patient Kacey. Boulder Community Hospital Had the Fastest Growing Robotic Surgery Program in Colorado Our specially trained surgeons performed 140 da Vinci procedures during a very busy first year. Demand continues to grow for this advanced surgical technology that can provide many patient benefits, including shorter hospital stays, less pain, less blood loss, minimal scarring and quicker return to daily activities. A variety of conditions are being treated with the da Vinci Surgical System, such as prostate cancer, colon cancer, gastroesophageal reflux disease (GERD) and numerous gynecologic conditions that may require a hysterectomy. Visit www.bch.org/newsurgery for more information. Pictured: David Wartburg and Patricia Kintzing, patients who benefitted from da Vinci surgery. MEDICAL EXCELLENCE N AT I O N A L AWA R D 2009 CARECHEX CANCER CARE CANCER CARE NEURO-SURGERY Pictured: Lee Nelson, MD of Boulder Neurosurgical Associates, and Lori Jensen, MD of Rocky Mountain Cancer Centers. Neuro-Surgery and Cancer Care Earned Top Quality Ratings Neuro-Surgery and Cancer Care services were recognized for their excellence by CareChex, a national hospital quality rating service. Both ranked in the top 10% in the nation. BCH was also rated as the top neuro-surgery service in the Denver-Boulder metro area. These awards reflect the outstanding coordination between our doctors, nurses and other staff that leads to the highest quality of care for hospital patients. Medical Imaging Center Opened The hospital expanded local access to important imaging services with the opening of Medical Imaging Center in Broomfield. MIC features an array of high-tech imaging technologies, including digital mammography, DEXA bone density scanning, ultrasound and computed radiography. The hospital’s Picture Archiving and Communication System (PACS) provides physicians with quick online access to images and reports. Visit www.bch.org/bchimaging to see a complete listing of our imaging locations. Vital Step Taken Toward EMR Staff from across the hospital worked together in a major conversion of the hospital’s computer system, a vital step in laying the groundwork for expanded electronic documentation and a full Electronic Medical Record (EMR). This multiphase multiyear project is designed to enhance patient care from admission through discharge. Top photo: Jessica Johnson, ultrasound technologist at Medical Imaging Center. Bottom photo from left: Jennifer Downey, Patient Business Affairs, and Christina Spindle, Information Technology, were part of the team implementing our computer system conversion. Successes for BCH Auxiliary Created in 1954, the Boulder Community Hospital Auxiliary provides “leadership as ambassadors to the community to generate and distribute funds that enhance the services provided by the hospital.” Since inception, the Auxiliary has raised more than $2 million for the hospital through the invaluable efforts of Auxiliary volunteers. From major fundraising events to running the BCH gift shops and other community programs, the Auxiliary’s presence is felt throughout the hospital. Visit www.bchauxiliary.org for more information on the contributions of the hospital Auxiliary. Top left: The Auxiliary’s black tie event, An Evening in San Remo, raised money for prostate cancer awareness. Pictured from left: Jeff Morgan, Gay Lirtzman and Sharon Nehls enjoyed the festivities at the St Julien Hotel in Boulder. Bottom left: A crowd of 250 gathered for the inaugural Boulder Busts Cancer event—an art auction and Girls Night Out that benefitted the Breast Cancer Treatment Fund. The Breast Cancer Treatment Fund helps underinsured or uninsured patients get needed medical services following a suspicious or positive mammogram. Right: The annual Holiday Fashion Show and Luncheon raised funds for Rotational Angiography, an advanced technology using an X-ray camera that quickly rotates around a patient, reducing radiation exposure and improving the ability to view a patient’s coronary arteries. Pictured: Jim and Judy Heinze were models for the well-attended fundraiser. 2009 Hospital Leadership Boulder Community Hospital Board of Directors Alexander (Sandy) Bracken, Chair Lee Carlin Lou DellaCava Jean Dubofsky IMPROVING DRUG SECURITY Stephen M. Fries, MD David Gehant R. David Hoover Rich Lopez, Vice Chair Janet Martin Karen McMurry, Secretary Tom Metz, Treasurer John Meyer, MD Ric Porreca Lonnie Sibley, DDS Jim Williams We significantly expanded our ability to prevent drug tampering through upgrading our computerized drug storage and dispensing stations and by purchasing specialized software that can detect unusual activity patterns. We also installed video surveillance cameras to monitor drug dispensing activity at higher risk locations around our hospitals. Pictured: Karen Monserud, PharmD, director of pharmacy, ensures that drug utilization throughout our facilities is monitored on a daily basis. BCH Foundation Board of Trustees Seated from left: Carolyn Johnson, Barbara Roberts Quinlan, Ron Secrist, Jon Kottke (Chair), Dee Perry, Rick Nelson. Middle from left: Tom Metz, Leo Hill, Nancy Ziegler, Bill Johnson, Robert Sievers, Gina Day, Jeff Morgan. Back from left: Jake Puzio, Rich Lirtzman, John Moritz, Suzanne Wiederrich, Sally Bracken. Not pictured: David Gehant, Judy Nock, William Reynolds, Chuck Sisk, Nelson Trujillo, MD. Boulder Community Hospital Auxiliary B o a r d o f DIRE C TORS First row from left: Margie Hutchings, Ron Secrist, Sharon Nothnagel, Jan Perkins, Judy Heinze, Suzanne Wiederrich, Nancy Brooks, Beverly Johnston, Jeannine Myers. Second row from left: Kathryn Hendrick, Pat Dimond, Linda Martin, Carolyn Kruger, Sandra Foa, Dianne Bush, Jill Hilty, Pat Weis-Taylor, Mary Nutt, Gail Fox, Bev Campbell, Mary Robl, Barbara Urbaitis, John Nothnagel, Nancy Vinson. Not pictured: Cheryl Blankenship, Cathy Burchett, Joann Dennett, Judi Volle. Financial Condition During 2009, some 415,000 patients (including about 8,700 inpatients) were provided services at BCH facilities. It cost the hospital $241.5 million to deliver that care. The major components of that expense are detailed in the pie chart on the next page. BCH was not immune to the national recession. Overall, the hospital treated 297 fewer inpatients in 2009 than we had the previous year. Despite that worrisome trend, the hospital maintained its profitability. Net income for 2009 was $2.8 million, which represents less than 1% of our revenue. That surplus is reinvested in upgrading our facilities and bringing new services to our community. Uncompensated Care As an independent, locally governed hospital, BCH is strongly committed to providing necessary medical care to all segments of our community. Despite the economic turndown, the hospital maintained its pledge to provide charity care to economically disadvantaged local citizens. BCH voluntarily participates in the Colorado Indigent Care Program (CICP), which provides nominal reimbursement for services provided to indigent state residents who do not qualify for Medicaid. In 2009, the hospital had more than $4.5 million in unreimbursed costs associated with treating patients covered by CICP. The Medicaid program, a state-federal partnership, pays the hospital for treating qualified low-income citizens. However, the Medicaid payment for most medical services is less than what it costs BCH to provide the treatment. In 2009, the hospital had more than $5.8 million in unreimbursed costs associated with treating patients covered by Medicaid. “We Care” is a unique BCH program that provides low-income patients with outright charity to cover their hospital bills. The hospital incurred about $1.6 million in unreimbursed costs associated with treating patients utilizing the We Care program. The hospital also provides services for many economically disadvantaged citizens who do not qualify for CICP, Medicaid or charity care. In 2009, the hospital incurred $7.7 million in bad debt. RESPONDING TO H1N1 Hospital Finances depreciation and Minor equipment $30.7 M The hospital moved quickly to safeguard patients from the outbreak of the H1N1 virus. Regularly updated information was provided for physicians, staff and the community, while extensive signage was used to educate patients and visitors. We imposed strict visitation rules, including a temporary prohibition on visitors under age 18. Labor cost Pictured from left: Todd Turner, MD and Mark King, MD from the Beacon Center for Infectious Diseases, led the hospital’s efforts to safeguard patients from exposure to the H1N1 flu. TOTAL operating costs purchased services $20.0 M $133.1 M other operating expenses $9.6 M Supply cost $45.7 M interest expense $2.4 M Net Operating income $2.8 M $241.5 M Foundation Grants In-kind grants $229,815 Pediatric Rehabilitation $124,477 Heart Care & Diabetes Services $91,482 Brain Injury & Stroke Rehabilitation $40,000 Cancer Services $1.23 M Medical Mission to Mante Mexico $42,839 Employee Services $25,000 artwork $4,628 TOTAL Grants $1.79 M Community Support $4,500 2009 Donors THE CHAIRMAN’S CLUB $5,000 AND UPWARDS EDUCATING STAFF Staff education is vital to maintaining a strong culture of safety. We held mandatory Safety Forums where all employees got an in-depth review of important safety policies and initiatives. Safety-related education took many forms, from newsletters to emails to small group discussions. Pictured: Emily Weigel, RN, education coordinator, played an important role in raising awareness of safety initiatives and promoting the hospital’s culture of safety. 1040 Foundation Robert and Sydney Anderson Ball Corporation Chuck Bellock Karen McMurry and Gary Berg Tony and Carla Boselli Boulder Book Store Alexander (Sandy) and Sally Bracken Willard Briggs Marvin Caruthers CBIZ Christensen Trust Citi Global Impact Funding Trust, Inc. Cogen Family Foundation Collins Foundation Colorado Capital Bank The Community Foundation of Boulder Valley Max and Barbara Coppom Thomas and Barbara Corson Coupe Studios Music, Inc. Day Family Foundation Melodie and Lou DellaCava Denver Foundation Theo Ertl Eveready Battery Company, Inc. First National Bank of Colorado Victor and Gretchen Fruehauf Gibbons-White, Inc. Guaranty Bank & Trust Company Leo Hill TK Smith and Connie Holden R. David and Suzanne Hoover Hospira Foundation William and Lynda Johnson Samuel and Carolyn Johnson Leonard and Nancy Johnson Virginia Jordan Justin Parker Neurological Institute L.P. Brown Foundation Gerald and Donna Lee Richard and Diana Lirtzman Kevin and Robin Luff Thomas and Janet Martin Richard and Sandra McCray Gary Berg and Karen McMurry Pat and Tom Metz A. Jackson and Cirrelda Mills Miracle-Ear Hearing Center John and Marsha Moritz David and Elaine Myers Joseph and Becky Negler Dee Perry Ric and Joyce Porreca Jake and Barbara Puzio Roche Colorado Corp. Ronald and Vickye Secrist Charles and Joan Shepherd Constance Holden and TK Smith Softball For A Cure Sterling-Rice Group, Inc. Stew Jackson Foundation, Inc. Mark and Becky Taggart Stephen and Shari Tebo Toledo Community Foundation, Inc. Nelson and Lori Trujillo US Bank Margaret Van Cleave Estate of Ed and Leona Vollintine Walters & Hogsett James and Judith Warner Georgia Welles Wells Fargo Boulder Western Disposal David and Marcia Wyatt THE PRESIDENT’S CLUB $250 - $4,999 2nd Avenue Hair Studio Adrienne Abbot Lois Abbott The Academy & The Academy at Bella Vista Gertrude Albertine Jim Williams and Nancy Allen Lisa Allen Charles Alling Megan Amaral AMG Charitable Gift Foundation Amgen Foundation Ananda Music-Dressed In Black Herman and Mariette Anderson Judith Andro Douglas Angell Thomas and Patricia Angerer Andrew and Pamela Antell Aramark Margaret Archibald William Arnold Peter and Betty Arvan Richard Asaich Aspen Hearing Center Gail Aweida Melody Ayers Carolyn Bachamp Sandra Bachant Richard and Barbara Bailey Baker Street Pub & Grill Banjo Billy’s Bus Tour Daniel and Donna Barela James and Krista Barry Jenelle Bartels Susan Bauer James and Dara Beall Karl Kurtz and Janet Beardsley Barbara Ann Beasley Ron Nixon and Clair Beckmann Billie Beckett Richard and Jean Bedell Belvedere Chocolate Patricia Benard-Lee Constance Bennett Stanley and Karen Benson George and Shirley Berg Lisa Berlin Beverage Distributors Company, LLC Evelyn Gregory and Andrew Biel Big Red f Restaurant Group James and Kelly Billings Daniel and June Bills Biff Bilstein Lynn and Patricia Bird Gail Bishop Randal and Lois Bjerke BJ’s Restaurant David and Cathey Black Black Roofing Inc. John Blaine Bruce and Cheryl Blankenship Janice Blankenship Irene Bock Thomas Bohlinger David and Betty Bolen Adam Schabtach and Tracie Bork Bosch Land Group, LLC Dave and Jennifer Boschert Julie Boston Boulder Associates, Inc. Boulder Country Club Boulder Gynecology Boulder Radiologists, Inc. P.C. Boulder Theatre Boulder Valley Credit Union Boulder Wine Merchant Charles Fleet and Heather Bramer David Brandon Robert Golten and Joan Brett Andy Briscoe Bristol-Myers Squibb Company Melissa Brooks Michelle Brophy Darryl Brown Amy Brown Raymond and Susan Brown Ronald and Arlene Brown W. A. and Marigen Browning Dina Brudenell Donald and Grace Bullock Catherine and David Burchett Lidia Burreson Troy and Jennifer Bush Bob and Dianne Bush 2009 Donors Virginia Cain William Callender Calluna Events Phil and Elnora Cambe Beverly Campbell Caplan and Earnest, LLC Virginia Carducci Palmer and Lee Carlin Vicki Carr Frank and Diane Carson William and Carol Cassio Wade and Cheri Cathey Catherine Cerretani Changes in Lattitude, Inc. Diane Chanlynn Chautauqua Foundation John Fleagle and Diane Chicoine Marvin and Dorothy Childers A. Claire Childress John and Dena Chindlund Christina’s Lingerie Monique Cichello Alan and Marcia Cipriani Citron Workspaces Robert and Annabel Clark June V.Z. Clendenin William Coatman Mary Coats Coburn Development, Inc. Colorado National Golf Club Barbara Connelly Roxanne Conrad Louise Cook Jack and Evelyn Cooper Nancy Coppom Laurie Coryell Charles Cossentine Covidien Energy Based Devices Jeremy and Joanne Cowperthwaite CU Athletic Department Rosalie Culver D&K Printing Incorporated Jetta Dailey Daily Camera Daily Service Foundation Inc. Celeste Daron Roy and Elaine Daugherty Doug Dawson Daniel and Debra Day Daylight Production & Rentals Marvin Dehne Robert and Kitty deKieffer Lynn DellaGuardia Richard Lopez and Jeannie DeMarinis Roger and Joann Dennett Joan Depuy Dill, Dill Carr, Stonbraker & Hutchings, PC Pat and Dave Dimond Elizabeth Dining Dan and Nancy D’Ippolito Philip DiStefano Donald and Lani Dolifka R. Frances Domenico Joseph Domenico Ryan Domocmat Elizabeth Elser Doolittle Charitable Trusts Roland Dreier Cecilia Droll Frank and Jean Dubofsky Donald and D’Ann Duft G. Lane and Barbara Earnest Woody and Leslie Eaton Norma Ekstrand Betty Eldridge Sara Jane Eliason Susan Elling Pam Elser Emergency Courier Services European Flower Shop Martha Evans Jim Ewing Faegre & Benson Foundation Douglas and Betsye Feauto First Bank of Boulder First Community Bank First Presbyterian Church of Boulder R. Craig and Janice Fisher Diane Chicoine and John Fleagle Heather Bramer and Charles Fleet Sandra Foa Sharon and Ken Forinash Robert and Gail Fox Foxbacher Production, LLC Gretchen Framel Michelle Francel Catherine Frank Frasier Meadows Retirement Community Paul Wasicka and Amber Freeman Mary Ann Frielingsdorf Max Furer Fusion Specialties, Inc. Mitchell and Marta Galnick Susan Garratt Ann Garstang Gastroenterology of the Rockies GE Foundation Paul and Phyllis Gebhardt Carol Gebhardt Gebhardt Automotive, Inc. David and Marjorie Gehant Deborah Giebler Laurie Glasscock Golden Triangle Construction Co. Joan Brett and Robert Golten R.W. Goodacre Cathie Goodman Goose Creek Pharmacy John and Ginger Graham Robert Krenz and Carolyn Grant Ralph and Joan Grasso Great West Insurance Great Western Bank Robert and Diane Greenlee Greens Point Catering Mary Greenwald Alice Greer Andrew Biel and Evelyn Gregory Mark and Karen Haimes Jeanette Hall-Pearson Robert and Marilyn Hampton Burgette Hart Mary Falvey Hart Stephen and Anne Haskew Adina Hassler Cathy Haycock Kathryn Haynes Hearing Solutions Becky Hearty Terrance and Noel Hefty James and Judith Heinze Kathryn Hendrick William Hertler Jessica Waldman and Gerald Hertz John and Valerie Hess Hesse Trust Minna Hewes John and Barbara Hill Lee Hill E. Jay Hilty John and Terry Hinkelman Hogan & Hartson, LLP Byron Hokenson HospiceCare of Boulder & Broomfield Counties Kaye Howe James and Mary Kay Hudson Vikki Hughes Humana National Contracting J. Wayne and Joyce Hutchens John and Margie Hutchings IBM Matching Grants Program Imagine Nation Books, Ltd. Inovonics Corporation Geoffrey Irvin Colin and Angela Irwin Steven Jackson Sarah and Stephen Jacobs Jamie Jensen Larry Jensen MONITORING Radiation Safety Advances in imaging technology have revolutionized medicine, but also raised concerns about the potential impact of cumulative radiation exposure. Hospital radiologists and staff take a methodical approach to monitoring and maintaining maximum safety for all imaging technologies. All equipment is tested on a regular basis, and we follow the “Image Gently” guidelines specifically designed to minimize radiation risk to children. Pictured: Doug Pfeiffer, medical physicist, monitors all of the hospital’s imaging equipment. 2009 Donors Preventing Falls We thoroughly evaluate each patient’s risk for falling by reviewing medications, fall history, vision problems, cognitive ability and concerns about walking and balance. At-risk patients wear color-coded armbands and socks which allow them to be reated with particular care when moving throughout the hospital. Pictured: Paula Lara, patient care associate, and David Scott, RN post information on a communication board in a patient room to identify that patient’s risk for falling. Zarret Jerald Jewish Federation of Metropolitan Chicago Maribel Jimenez Michael and Marilyn Johnson Shana Johnson Tom and Beverly Johnston Laura Johnston Nancy Madinger and Stephen Johs Susan Jones Charles and Cindy Jones Michael Joost Ray and Dorothy Joyce JPMorgan Chase Foundation Joseph and Christina Kafka Herta Hess Kahn Kaiser Permanente-Kaiser Foundation Health Plan of Colorado Jim and Linda Karagas George and Kristin Karakehian Denise Kawecki RJ and Lorna Keeler Kenneth and Patty Ketchner Ann King Neil and Gretchen King Jeffrey King Gary Klein Lois Klinck Linda Knutson Gail Osterbur and Gordon Kost Jon and Lenna Kottke Val Kraus James Krebs Carolyn Grant and Robert Krenz Janet Beardsley and Karl Kurtz Lynn and Carol Kuykendall Yolanda Lagunas Sally Lamberson Mike Landess Yvonne Larson Rob and Carol Lathrop Dorothy Lauer Barbara Hughes Lebiedzik Alfred and Patricia LeBlang Michael and Rachel Lee Vicki Lemmon Clement and A.M. Lepine J. David Levitt Paul and Christine Lewis Robert Lewis Lincoln Financial James and Patience Linfield Cheryl Link Liquor Mart Ronald and Susan Littmann Richard and Linda Livingston Frederick Lochner Tom and Tiffanny Logan Elizabeth Long Jeannie DeMarinis and Richard Lopez Sally Lowe Connie Lucero Michael and Leann Lupomech Lutheran Community Foundation Charles and Heidi Lynch Robert and Mary Macsalka Stephen Johs and Nancy Madinger Edward and Nancy Madison David and Janet Magee William and Cindy Magliolo Janice Manzanares Jill Margolis Mac Marshall Ray Martin Eric and Karen Martin Karen Martin Debora Mateo Brian Nuttall and Teresa Mayer Sharry McAllister Valda McCall Charlie and Sue McCord Joe and Pam McDonald Neil McElhinney John and Susie McFetridge Robert McGinnis Kelli McKeehan Cynthia McLellan Anne McNamara Richard and Donna Meckley Mediterranean Restaurant John and Carol Ann Mehaffy David Meintzer Ty and Cindy Melton Melton Construction, Inc. John Mengel Sarah and Paul Meshak Thomas and Joan Mickus Lisa Miknis Joe Mikoni Millennium Harvest House Randy and Linda Miller Robert Miller Sara Milmoe Linda and Jeffrey Minghella Berne Miskella Gigi Mitchell Richard Mitchell Patrick and Marsha Mitchell Ron Modesitt C. David and Catherine Moll Karen Monserud Joel Montbriand Sandra Moore Janice Moore Camille Moore-Einsel Anthony and Lisbeth Moores Mike and Susan Moran Patrick and Tracy Moran Jeff and Karin Morgan Kay Morgan Lisa Morris Edith Morris Pat Morrison Karen Morroni Michael and Susan Morroni Robert and Susan Morse Mountain Peak Hearing Associates, Inc. Sarah Moyer Richard Mulholland Bill and Amy Munson Ron and Jeannine Myers Robert Myers Jodelle Myhre National Philanthropic Trust Rich and Sharon Nehls Rick and Jackie Nelson Janis Newman Newton Running Company Jeffrey and Madonna Nichols Nicholson Foundation, Inc. John and Linda Nicolette Linda Niederhofer Clair Beckmann and Ron Nixon Denis and Judy Nock Deborah Novak Patricia Nugent Gary and Mary Nutt Teresa Mayer and Brian Nuttall Keith and Kimberly Ober Stephen and Gloria O’Bryan Thomas and Sandra Odya Maureen O’Fallon Raymond Olexa Alan Olson David and Mary Lou Oppenheimer Elizabeth Orr Rachelle Ortiz Gordon Kost and Gail Osterbur Jacques and Ethel Pankove Pasta Jay’s, Inc. Scott and Carol Patten Virginia Patterson Thomas Peck Holly Pederson PEH Architects Inc. Phyllis Pekari Robert and Erna Pelz Glenn and Jan Perkins Jim and Karen Peters Eric and Ann Peterson Sue Pfister Bryan and Margaret Pieper Marjorie Pierson Jerry and Lonell Pilgrim 2009 Donors Pima Medical Institute Rodney Pistora Elaine Plascencia Jamison and Ellen Plavec Polk Family Charitable Fund Robin Porter Roger Portfolio Joan Pribyl Pridemark Paramedic Services, LLC Ann Pruitt Carol Quesenbery John and Barbara Quinlan Cathy Quinn Warren Rahn Aaron and Laura Ramsey Susan Rancis LaRayne Randall James and Kathy Raybin Glen and Margaret Reagor Beth and Matt Reasoner Recondo Technology, Inc. Red Storm Airshows Bill Reichenberg Randolph and Kathleen Reims William and Jane Reynolds Frederick W. Richmond Foundation Claire Riley Mary Robar Cindy Robinson Diane Robison Rocky Mountain Kiwanis Foundation Leslee Rodden Thomas and Donna Rogers Lisa Rogowski Richard and Shirley Rollins T. Keith Roussil Edward Rowen Kristen Royer Lindsey Rudolph John and Mary Jane Rudolph Marsha Ruggeri Mark and Jessica Rumby Chuck Sisk and Terre Rushton George Russell Michael Ryan Jamie Sabbach David and Anne Sabott Nicola Sandell Bruce and Lucy Sanders Steven and Hilary Saporito Sargent Bickham Lagudis Tracie Bork and Adam Schabtach Daniel Schacht Carla Schaper Eric and Kay Schmidt Brent Schoeb Dorothy Schriner Steven and Darla Schueth Karen and Jeffrey Schwenn Patti Sedano Phyllis Sharp Richard Sheehan Phil and Reneé Shires Fredda Sibley Lonnie Sibley John and Susan Sidwell Marcia Siegel Terre Rushton and Chuck Sisk Jerry and Nancy Sisson Mark Sitarik Jeffrey Skala Sloat & Nicholson, PC Jeffrey Slocum Judy and Peter Sloss Deborah Smiley Howard Smith Kimberly Smith Adeline Smith Susan Smith Imogene Smith Kesty Smith Robert and Elmyrta Snow Leland and Charlotte Snyder Michael Soleta Leslie Sorstokke David Sosnowski Daniel Spencer James Spencer Susan Spitz Sportique Scooters St Julien Hotel & Spa Karen Stanisich John Stearns J. R. and Susan Stearns Michele Sternitzky Mark and Maureen Stevenson Marlen Steward Melvin and Carolyn Stjernholm Betty Stredler Curtis Stringer Anthony and Randi Stroh Hallie Stuart Melvin Stuckey Margaret Sugar Superior Liquor Market Sharon Svendsen Susan and Dan Swathwood Charles and Angela Swilpa Sandra Taylor Patricia Taylor Taliaferro and Joan Taylor Taylored Graphics T’DA Design & Production Richard and Melinda Tharp Sally Thomas Jack Wolpert and Wendy Thomas Rigomar and Joyce Thurmer Towers Watson Tuesday Night Men’s Group Paul Turley Brooke Turner Ubiquity Design, Inc. Upslope Brewing Company Urban Pearl Salon & Spa Inc. W. F. and Jeanne Utlaut Lynel Vallier Vaned Helping Others Inc. Vanguard Charitable Endowment Program Patrick Vann Susan Vaughn Karen Vent Walter and Betty Vieregg Judi Volle Clara Wachtel William Waite Gerald Hertz and Jessica Waldman Alice Wallace Douglas and Genevieve Wallis Linda Walter Diane Ward Amber Freeman and Paul Wasicka Yoshimi and Alley Watada Margaret Watson Michael and Karen Watson Watson Billings Family Foundation Michael and Linda Weatherwax Weatherwax & Associates Weekends Susan Weibel Ina Wellborn Darrell and Saundra Wells Edna Wentland Joel and Vickii Werner Linda Whisler Carl White Rebecca White Linda Whitehead Widex Hearing Aid Company, Inc. Bob and Suzanne Wiederrich Bonnie and Michael Wilensky Michelle Wilkes Nancy Allen and Jim Williams Eliminating Bloodstream Infections Sepsis is a serious medical condition in which the body is fighting a severe infection that has spread through the bloodstream. The BCH emergency and intensive care departments implemented a successful campaign to improve sepsis diagnosis and treatment. Through enhanced screening tools, standardized care protocols and tremendous staff dedication, sepsis-related complications have been significantly reduced. Pictured from left: Eric Paciotti, RN and Rich Jack, RN work in the BCH ICU where efforts to improve sepsis care standards have produced outstanding results. 2009 Donors Michelle Williams Ted and Lori Williams David and Mindy Wilson John Wilson Patricia Wilson David and Valerie Wilson Sarah Wise Duane Wise Mary Wisotzkey Jack and Sue Witkin Wendy Thomas and Jack Wolpert Lee and Rochelle Woods Wyatt Construction Co., Inc. YMCA Patty Young Dave and Lan Zeckser Kenneth and Simme Zelie James and Nancy Ziegler Cheri Zouhou BOULDER COMMUNITY HOSPITAL’S HERITAGE SOCIETY MEMBERS The Heritage Society recognizes, in perpetuity, those individuals who have included Boulder Community Hospital in their estate planning, or who have established a named endowment fund benefiting BCH. *Mr. & Mrs. Mortimer Altin Ms. Jonna Augustine Mr. & Mrs. F. Kendrick Bangs *Ms. Lois M. Barber *Mrs. John W. Bartram Clair Beckmann, Ron Nixon and Family *Ms. Ethel Bergman Bruce and Cheryl Blankenship Alexander (Sandy) and Sally Bracken Mr. & Mrs. W.A. Browning, Jr. Lee and Palmer Carlin *Mr. & Mrs. Phillip Carter *Ms. Jennie Caruthers Mr. Marvin Caruthers Dave and Marjorie Gehant Ms. Lynda Gibbons Dr. & Mrs. Richard W. Gibson Ms. Cecilia “Sallee” Gorce Ms. Mary Greenwald *Mr. Paul Greenwald *Mrs. Eugene K. Groves Mrs. Burgette A. Hart *Ms. Ruth Charleson *Ms. Virginia Christensen *Ms. Mildred W. Coffin Mr. & Mrs. Max C. Coppom *Ms. Hazel A. Crockett *Mrs. Gladyce J. Daarud Dr. Richard C. Daarud Jetta Dailey The Dalbey Family Frank and Gina Day Melodie and Lou DellaCava Roger D. and Joann Temple Dennett Pat and Dave Dimond Leslie and Henry “Woody” Eaton *Thomas E. Eldridge Mrs. Betty Eldridge Ms. Theo Ertl *Dr. Clayton (Gus) Evans Ms. Fran Evans Ms. Karen Faivre *Ms. Deborah M. Ferrara *Mr. Maxime Fidao Mrs. Margherita Fidao Mr. James A. Fisher Kevin and Lynn Gebert Ms. Dorothy R. Gebhard *Mr. Paul M. Hart *Mr. Robert M. Hart *Mr. George W. Haydon Mrs. Thelma Haydon *Ms. Anna M. Henderson *Ms. Mary John Hesse Mr. & Mrs. John G. Hill Mr. Leo Hill Jill and Vann Hilty Constance Holden and TK Smith R. David and Suzanne A. Hoover Ms. Kaye Howe Jack and Margie Hutchings Carolyn and Sam Johnson Lynda B. and William P. Johnson Michael and Marilyn Johnson Tom and Beverly Johnston Miss Eleanor M. Jones Mr. & Mrs. Ray Joyce *Ms. Mabel C. Kanouse Jim and Linda Karagas George and Kristin Karakehian Ms. Cassandra Kimble *Mr. Rick Kimble Gretchen and Neil King *Ms. Hazel Kingsbury Mrs. Emily Kirkman *Mr. William C. Kirkman Jon and Lenna Kottke *Mr. Henry A. Kugeler, Jr. Mrs. Joyce Kugeler Ms. Cathleen W. Kuhlmann Lynn and Carol Kuykendall Rob and Carol Lathrop *Mr. & Mrs. Byron E. Lauer Sharon A. Leahy *Merle and Juana Mae Lefferdink *Stanley Crew Levick Richard and Diana Lirtzman Dick and Linda Livingston *Mr & Mrs. Julius London Eric and Jennifer Love *Ms. Mary Louise Lyda *Ms. Dorothy R. Martin T. Scott and Janet Martin Mr. & Mrs. Rodney Maxon *Ms. Louise E. McAllister The McDonald Family *Mr. James L. McDowell Mr. & Mrs. Richard J. McDowell *Mr. Robert A. McReynolds *Mr. Donald F. Menk Mrs. Helen A. Menk Pat and Tom Metz Cirrelda and Jack Mills Jeffrey and Karin Morgan John and Marsha Moritz Mr. Arthur R. Moss Bill & Amy Munson Jeannine A. and Ron Myers Mr. Henry Nason Joseph and Becky Negler Rick & Jackie Nelson *Ms. Martha Niehaus *Dr. Roger D. Niehoff Denis and Judy Nock *Ms. Agnes M. Norlin Ron and Sharon Nothnagel Gary and Mary Nutt *Dr. & Mrs. J.D.A. Ogilvy Ms. Jane P. Olson Ms. Gail Osterbur and Mr. Gordon Kost Ms. Virginia Patterson *Mr. & Mrs. M. J. Pellillo Dee Perry Mrs. John J. Peper The Glenn and Jan Perkins Family Richard Polk Family Barbara and Jake Puzio Ms. Barbara Roberts Quinlan *Ms. Catharine Reynolds Jane and Bill Reynolds The Carol Riggs Family *Mr. Dwight V. Roberts *Ms. Helen Roberts Dr. Charles J. Rollins Ms. Mary Sander Mrs. Charles H. Scoggin Blossom (Dolly) Secrist Ron and Vickye Secrist *Mr. & Mrs. Francis Shoemaker The Pat Shoemaker Family Mr. & Mrs. Richard Silberstein Charles L. Sisk and Terre Lee Rushton Mrs. Frank White Smith *Ms. Helen Elizabeth Smith Dick and Jane Stebbins Dr. & Mrs. Melvin R. Stjernholm Dr. & Mrs. Alan Stormo Rob and Karen Taylor Mr. & Mrs. Stephen Tebo *Ms. Mabel Thomas Ms. Pat Valentik Ms. Margaret J. Van Cleave *Mr. Ed Vollintine *Mrs. Leona Vollintine The Weatherwax Family Mr. & Mrs. Walter A. Weers Mrs. Ina Wellborn *Mr. Leo Wellborn *Dr. Steve Whitehead Mrs. Linda Whitehead Bob and Suzanne Wiederrich Patty Young & Family *Mr. Carroll Zabel Mrs. Grace Zabel *Deceased While we make every attempt to be accurate, please accept our apologies for any errors or omissions. Non-Profit Org. U.S. Postage P.O. Box 9019 North Broadway & Balsam Boulder, CO 80301-9019 C Printed on 100% Recycled Post-Consumer Waste Paper Congratulations to our Health Care Heroes Jodelle Myhre, RN, surgical services coordinator at BCH, and John Fleagle, MD of Rocky Mountain Cancer Centers, were named Health Care Heroes by the Boulder County Business Report in recognition of their significant contributions to the Boulder community. Jodelle was honored with the Volunteer Award for her 17 years of service with the hospital’s medical mission to Mante, Mexico. Dr. Fleagle received the Distinguished Service Award for his vital contributions to the development of the hospital’s cancer care services. PAID Boulder, CO Permit No 534
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