to download. - Wisconsin Apartment Association
Transcription
to download. - Wisconsin Apartment Association
Volume 35 Issue 2 • March 2014 • Connecting the Rental Community Right Next Door and Across the State Join us for WRHLC / WAA Legislative Day March 19, 2014 Agenda and details on page 5 2014 Roster of Events (for a full calendar of events go to: http://www.waaonline.org) WRHLC/WAA Legislative Day 2014 Wednesday, March 19th • See page 5 for details. BOARD MEETING Saturday, April 12 • 10:00 a.m. - 4:00 p.m. (Lunch served at Noon) Robbins Restaurant, 1810 Omro Rd, Oshkosh Lunch choices are: Robbins soup, salad, and baked potato bar, a prime rib sandwich, or a chicken Caesar wrap. Sandwich and wrap are served with either French fries or fresh fruit cup. Cost is $12 and includes coffee, tea, milk, or soda. Please RSVP to Kristy at [email protected] or 920-230-9221 no later than Monday, April 7th. Mark Your Calendars for the 2014 WAA Conference & Tradeshow “Catch The Rental Wave” October 10-12 at the Three Bears Resort in Warrens 1500 Jellystone Park Dr, Warrens Call 888-386-9644 and mention WAA to get the special room rate of $89.95/night plus tax or a suite for $109.95/night plus tax. Room block closes on 9/10! Watch for more details and a discounted early registration form in the next issue! 2 March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS WAA Directory WAA/RHR Executive Committee President: Dean Ramsden (C) 715-421-6403 [email protected] Past President: Dale Hicks (C) 608-201-3774 [email protected] Vice President: Sherrie Dorn (C) 262-497-0516 [email protected] Secretary: Adele Vogel (H) 262-781-4044 [email protected] Treasurer: Chris Mokler (O) 920-235-6470 [email protected] Regional Directors Northeastern: Hank Dreschler (H) 920-766-3104 [email protected] North Central: Kris Mueller (H) 715-676-2353 [email protected] Northwestern: Pamela Strittmater (C) 608-317-3678 [email protected] Beloit Property Mgrs Assoc. Matt Ruch* (608) 361-6896 [email protected] Joe Hansen (608) 365-8427 [email protected] Eau Claire (Chippewa Valley A.A.) Dale Goshaw** (715) 836-7507 [email protected] Fond du Lac Area Apt Assoc. Vicki Garthwaite** (920) 923-4135 [email protected] Gary Schwefel (920) 924-5746 Mary Ruplinger (920) 921-3791 Green Bay (Apt. Assoc. of Northeastern WI) Nancy Behnke** (920) 639-7557 [email protected] Gary Heilmann (920) 499-5019 [email protected] Nancy Kuehn (920) 494-9556 [email protected] Hudson (St. Croix Valley Apartment Association) Allan Brown (715) 778-5809 Rob Peifer (651) 470-6679 [email protected] Janesville Area Rental Property Association Dale Hicks** (608) 752-3104 [email protected] Don Chapin (608) 755-1121 [email protected] Oshkosh (Winnebago Apartment Association) Tracy Frost (920) 233-5810 [email protected] Donn Lord** (920) 420-0662 [email protected] Kenosha Landlord Assoc. Inc. Brian Hervat* (262) 652-8000 [email protected] Larry Capozzo (262) 658-9000 Racine (S.Wis Landlord Assoc.) Wendy Wade (262) 221-6627 [email protected] David Pioro (262) 939-9022 [email protected] Dave Bybee** (262) 681-7233 [email protected] [email protected] Liza Thober** (262) 818-0299 [email protected] La Crosse (Apartment Assoc. of the La Crosse Area) Pamela Strittmater*** (608) 317-3678 [email protected] Duane Roesler* (608) 788-0259 [email protected] Jessica Olson (608) 782-0808 Marshfield Area Apt. Assoc. Chuck Virnig (715) 305-1232 [email protected] Kris Mueller** (715) 676-2353 [email protected] Waukesha Area Apt. Assoc. Norm Vogel** (262) 781-4044 [email protected] Wisconsin Rapids Area Rental Property Owners Association Sharon Jacoby (715) 510-0000 [email protected] Harold Streekstra & Helen Streekstra** (715) 424-2105 [email protected] * WAA Regional Director ** Education Contacts *** Both WAA Regional Director and Education Contact Names in Bold: Forms Rep South Central: Matt Ruch 608-361-6896 [email protected] Southeastern: Gus Orozco (C) 847-668-7658 [email protected] WAA/RHR Staff WAA Administrative Assistant: Kristy Weinke 920-230-WAA1 (9221) [email protected] Legislative Liaison (WRHLC) Gary Goyke (office) 608-237-8121 [email protected] WAA News Staff Editor/Designer: Jodi Heiting Sugarcoat Design 608-216-6063 [email protected] We need YOU! Our association is only as strong as our members and member participation is critical for our growth and success. We have established a number of standing committees (teams) to ensure that our association continues to meet goals that are set, retains and adds members, and provides education, leadership, and representation to ensure that YOU are able to operate your rental business successfully, ethically, and responsibly in our state. These members have agreed to volunteer their opinions, skills, and time to make this association the best it can be. Please consider getting involved as well and help make a difference in YOUR association, the Wisconsin Apartment Association! Education Committee – Julie Fay-Krivitz-Chair (Associate), Sherrie Dorn (SWLA, Racine), Dale Hicks (JARPA, Janesville), and Pamela Strittmater (AALA, La Crosse) Legislative Committee – Chris Mokler-Co-Chair (Winnebago, Oshkosh), Dale Hicks-Co-Chair (JARPA, Janesville), and Jessica Olson (AALA, La Crosse) Membership Committee – Kathy Haines-Chair (Associate), Julie Fay-Krivitz (Associate), Pamela Strittmater (AALA, La Crosse), Jeff Pralle (AALA, La Crosse), Hank Drechsler (FVAA, Appleton), Kris Mueller (MAAA, Marshfield), and Gus Orozco (SWLA, Racine) Conference Committee - Pamela Strittmater-Chair (AALA, La Crosse), Kathy Haines (Associate), Julie Fay-Krivitz (Associate), Susan Verbeten (SWLA, Racine), Kelly Jensen (SWLA, Racine), Bill White (Associate), Lori Thurloff (AANW, Green Bay), Dawn Powell (KLA, Kenosha), Dale Hicks (JARPA, Janesville), and Paul Winans (AALA, La Crosse) WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 3 President’s Letter Is everyone staying warm? I hope so. I think this has been one of the coldest winters that I can remember. With this thought, we all provide housing to thousands of tenants throughout Wisconsin where they have a warm place that they can call home! They are also faced with higher heating and electric bills this year and this puts pressure on all of us. When tenants are faced with higher cost of utilities and their consumption is on the rise, they are faced with challenges of buying food and paying rent and utilities. As you know, when a tenant doesn’t pay their utility bills, some of these bills can be placed on our tax bill. This then increases the burden on us as landlords. We are responsible for mortgages, taxes, insurance, maintenance, association dues and possibly utility bills. We sometimes wonder if there will be a profit at the end of the year, yet there will be people (and most recently a local official) that tell the public that we (landlords) are self-serving. With this all being said, it confirms to me our need to protect our investments, interest and responsibilities to our stakeholders . . . our tenants. We need to make sure there is a profit so we can re-invest back into our properties to keep them safe and livable conditions. Where does this conversation lead us? Staying Active! Where you might ask? The WAA needs you! We are calling all landlords to get involved at your local and State meetings. We need your leadership, your ideas and to get your fellow landlords involved. Please join us for WAA/WRHLC Legislative Day on Wednesday, March 19th in Madison. This day will be filled with programs, meeting with legislators, and a legislative and industry awards reception. Gary Goyke, WAA Legislative Liaison, is working hard to make this a beneficial day for all of us. Mark your calendars now to join us in making the WAA voice known at the State Capitol. Next, we need you at our board meetings. We only meet four times per year…January, April 12th, September 6th and November 15th. We have established four great committees that you can be involved in: 1. Legislative – Work with Chris Mokler, Oshkosh, Dale Hicks, Janesville, and Gary Goyke as they continue to fight for us landlords at the State Capitol. SB179 was just signed by Gov. Walker in December and now they are working on a municipal utilities bill. 2. Membership – Without membership we do not have WAA. This means we will not have a voice in Madison! Join Kathy Haines, Associate & Green Bay member, in building our WAA membership. Let’s keep new ideas coming! 3. Education – There is a difference in an educated landlord and one who does not understand the laws of the land. Landlords need to keep educated as the landscape changes and we become a more regulated industry. Join Julie Fay-Krivitz, Associate member, in bringing updated and new education classes to our members. 4. Annual Conference & Tradeshow – Kristy Weinke, WAA Administrative Assistant, and Pamela Strittmater, LaCrosse, do a fantastic job in putting all the details together to bring us our annual conference. Bring your suggestions on how we can better serve you! 5. Other ways you can help…..Newsletter, Vendors, Associate Members, Website and Marketing. My Mother would always tell me, “Dean, many hands make light work.” It doesn’t matter if you can help a little or a lot. Whatever you can to do help grow our association…bring us your talents and we’ll find a job for you! Don’t be afraid to come forward. Just take one step and keep WAA moving in the right direction. We are in this together! We want to provide quality housing for our tenants! To do this, we must stay focused on our business, lobby for fair laws and band together like family. If we don’t see you in Madison for Legislative Day, please join us at the next Board Meeting in Oshkosh on Saturday, April 12th. We will spend a little more time working through our goals and building our committees! I look forward meeting you somewhere on this journey! Best wishes, Dean Ramsden Dean Ramsden, WAA President 4 March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS Legislative Day WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 5 Fire Safety Tips Catching Fire: Winter Fire Prevention Tips Landlords Can’t Ignore By Tracey March Winter fires cause more than $2,000,000,000 (that’s 2 BILLION) in property losses every year. The loss of life is considerable—more than 900 people die in winter home fires. As a rental owner, it’s important to know what the hazards are and to communicate that information to your tenants. Fire prevention in general is important for any landlord or homeowner to address. In fact, I’ve written about fire prevention for landlords and property managers before. However, a fire is more likely to happen during the winter for three reasons: we heat our food more, we heat our homes more, and many of us decorate our houses with flammable materials and candles. That combination doesn’t have to end in tragedy. Here is some important information to communicate to your tenants so you can reduce the likelihood that your rental property will catch fire. Most fires start in the kitchen, often from food left unattended on the cook top. Remind your tenants to: • Never leave their stove unattended when they are using it. • Keep their ovens and cooktops clean, as grease and other debris can ignite easily. • Keep papers, plastic bags, and other materials at least 3 feet away from the stove. I write this having watched a tea towel in my kitchen catch fire just last week. It happened quickly, and no one was fooling around or goofing off. Fortunately, we reacted quickly and the damage was limited to this: Heaters are the second leading cause of winter home fires. Remind your tenants that they should: • Never put anything close to their heat sources. • Avoid using extension cords on a portable heater. • Always turn off portable heaters when leaving the rental home or going to bed. • Always follow manufacturer instructions. Winter home fires peak in December and January, during the holidays. Remind your tenants that they should: • Make sure their christmas trees are well watered and placed away from heat sources. • Always turn off their christmas tree lights when they aren’t at home or when they go to bed. • Avoid using real candles, instead opting for battery-operated candles. • If candles must be used, NEVER leave them unattended if they are lit, place them in a stable location far away from anything that could catch fire, and always put them out when leaving the room or going to bed. • NEVER deep-fry turkeys or other foods indoors, in a garage, or on a balcony or deck. Deep fried turkey is delicious, but do it away from any structures in an uncovered location. Finally, there are some things that you as the rental owner should be doing at least once a year, and also before a new tenant moves in: • Regularly inspect your rental property, have all of your heat sources checked, and change filters, check gas lines. • Check smoke detectors and monoxide detectors to make sure they are working. Consider having your tenants sign an agreement that they will not disable or remove them. • Make sure fire extinguishers are in working order and comply with state and local regulations. • Now’s a good time to check that you have a rental owner’s insurance policy on your property. Also consider requiring your tenants to carry renter’s insurance. Here’s another tip: FEMA has a holiday season fire prevention page that has some great downloadable fire safety posters you can send or email to your tenants. 6 March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS Screening Tips What to do with Applicants With No Credit Record You get the credit bureau report back on your applicant, and the bureau never heard of him. That will make you think, won’t it? Of course, you immediately think the worst. There could be several reasons that the credit bureau couldn’t find a record, though. First, and most obvious that comes to mind, is that your applicant is lying to you and trying to hide what he knows you will find if you pull the report that really does exist, if you plug in the correct information. Second, it could be that he simply has no credit established anywhere. It’s hard to believe that in this society anybody could have slipped through the omnipresent electronic net, but it does happen every so often. That could be a legitimate explanation particularly with young people. Remember, though, someone with credit cards will have a credit record, period, end of story. So if the application says he has a credit card and the social security number verifies run the red flag all the way to the top of the pole. Third, if your applicant says he has no credit, look at reasons why that may be. As I mentioned earlier, it could be simply because he is too young to have established any. And occasionally you run into people who proudly pay cash for everything. You can and may deny an applicant because you cannot find a credit record, as long as you include that on your rental policies and standards. Language such as: “If we cannot verify previous landlords and addresses, employment or any state ment, including your credit history, on your application, it will be rejected.” By Bob Cain • rentalpropertyreporter.com Third, he simply may not be in that particular credit bureau’s files. There are three major credit reporting bureaus in the United States. Make sure you get a report that searches all three. You can find out why your applicant has no record. To begin with, verify the social security number with the applicant. This could be as simple as having the applicant repeat it for you. Possibly he or you transposed some numbers. You may want to look at the card yourself to be sure the number is correct. If you applicant can’t verify his social security number, run up the red flag. Something is going on, it isn’t good, and you don’t want to be in the middle of it. Second, if the number is correct, look at the rental application. What types of credit does the applicant indicate he has—credit cards, car loans, student loans? If the space for types of credit is blank, be sure that the blank lines are because there is no credit, rather than a lie by omission. WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 7 Associate Member Directory CREDIT CHECKS Landlord Services, LLC Kathy Haines 1264 Cass St. Green Bay, WI 54301 Ph: (920) 436-9855 Fax: (920) 436-9856 www.wicreditreports.com ENVIRONMENTAL/ENERGY CONSERVATION - cont’d Focus on Energy Brody Vance Multifamily Sr. Program Manager 15770 W. Cleveland Avenue New Berlin, WI 53151 Ph: (866) 486-0832 Fax: (262) 786-1487 FORMS Wisconsin Legal Blank Printing and Forms Rick Russell 749 N 37th St Milwaukee, WI 53208 Ph: (414) 344-5155 Fax: (414) 344-0577 [email protected] [email protected] COMMUNICATION ACSI-Automated Communication Services Samuel Handziak 13120 County Rd 6, Ste 100 Plymouth, MN 55441 Ph: (763) 253-2321 Cell: (262) 689-8780 [email protected] www.weareacsi.com ENVIRONMENTAL/ENERGY CONSERVATION Milwaukee Lead/Asbestos Information Center, Inc. Debra Everly PhD Milwaukee 2217 South Kinnickinnic Avenue Milwaukee, WI 53207 Sun Prairie 741 Lois Drive Sun Prairie, WI 53590 Ph: (414) 481-9070 Fax: (414) 481-1859 [email protected] www.mlaic.com Connor Patrick Connor 1421 Clarkview Rd., Ste 100 Baltimore, MD 21209-2188 Ph: (410) 296-7971 [email protected] 8 www.focusonenergy.com/multifamily Testudo LLC Samantha Dalsing PO Box 3280 Madison, WI 53704 Ph: (608) 205-8025 [email protected] www.TestudoOnline.com FINANCIAL Independent Insurance Services, Inc. 2960 Triverton Pike Drive Fitchburg, WI 53711 Ph: (608) 273-3325 Toll-Free: (888) 695-5889 Fax: (608) 273-4474 Potter Realty Capital Jeff Potter 6365 Crossland Blvd Gurnee, IL 60031 Ph: (847) 226-0095 [email protected] WaterStone Bank Julie Fay-Krivitz 21505 E Moreland Blvd Waukesha, WI 53186 Ph: (414) 459-4568 Fax: (414) 918-0933 [email protected] www.wsbonline.com HEALTH Health First Wisconsin Ph: (608) 268-2620 www.healthfirstwi.org INSURANCE Aon Rent Protect Bryan Kinsey National Accounts Manager 159 E. County Line Road Hatboro, PA 19040 Ph: (801) 559-9594 Fax: (847) 953-4813 [email protected] www.aonrentprotect.com www.aon.com Independant Insurance Services, Inc. 2960 Triverton Pike Drive Fitchburg, WI 53711 Ph: (608) 273-3325 Toll-Free: (888) 695-5889 Fax: (608) 273-4474 [email protected] www.indep-insurance.com March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS Associate Member Directory LAUNDRY EQUIPMENT Coin Appliances, Inc Bob Day Geoff Erdman 6580 N 40th St Milwaukee, WI 53209 Ph: (800) 242-5453 Ph: (608) 271-3880 Fax: (414) 353-2214 [email protected] www.coinappliances.com Great Lakes Commercial Sales, Inc. Jim Dalebroux 12705 Robin Lane Brookfield, WI 53005 Ph: (262) 790-5885 Ph: (800) 236-5599 Fax: (262) 790-5886 www.greatlakeslaundry.com [email protected] Wash Multifamily Laundry Systems Bill White District Sales Manager WASH Multifamily Laundry Systems, LLC Milwaukee Office N30 W22383 Green Rd., Unit G, Waukesha, WI 53186 Ph: (800) 421-6897 ext. 5340 [email protected] Painting Diamond Vogel Appleton & Green Bay - Mark Severson (920) 470-0052 Sheboygan & Milwaukee-Butler - Gary Paul (920) 207-5271 Madison - Paul Schneider (608) 219-0453 Milwaukee, Oak Creek, Racine, Kenosha - Frederic Ryan (414) 550-3241 Minnesota - www.diamonvogel.com /Minnesota.html Professional Services Newmark Gruff Pfefferle Tom Scheuerman 200 E Washington St, Suite 2A Appleton, WI 54911 Ph: (920) 540-5068 Fax: (920) 968-4300 [email protected] SOFTWARE Connor Patrick Connor 1421 Clarkview Rd., Ste 100 Baltimore, MD 21209-2188 Ph: (410) 296-7971 [email protected] TENANT ASSISTANCE/MIGRANT UMOS Corporate Headquarters Robert Forster - Administrator/ Management Analyst 300 S. Koeller St. Ste E Oshkosh, WI 54902-5590 Ph: (920) 232-9611 Cell: (414) 791-0301 Fax: (920) 232-8129 [email protected] www.umos.org Utility Billing/ Submetering Service NWP Services Corporation Annette VanDuren Ph: (949) 529-8324 eFax: (630) 282-4771 [email protected] www.nwpsc.com Utilities Dean’s Satellite Service, Inc. Sonya Pennel 2350 Commercial Dr Sparta, WI 54656 Ph: ( 608) 269-2897 Fax: (608) 269-5241 [email protected] WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 9 Welcome Back! - Associate Members TESTUDO LLC Samantha Dalsing PO Box 3280 Madison, WI 53704 Ph: (608) 205-8025 [email protected] www.TestudoOnline.com Newmark Gruff Pfefferle Tom Scheuerman Newmark Grubb Pfefferle is an affiliate of Newmark Grubb Knight Frank, one of the nation’s largest full service commercial real estate companies. We assist clients in maximizing value and managing the risk of multi-family properties. We offer a comprehensive array of services whether clients own one investment or a diversified portfolio anywhere in the State of Wisconsin and upper Midwest. 10 200 E Washington St, Suite 2A Appleton, WI 54911 Ph: 920-540-5068 Fax: 920-968-4300 [email protected] March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS Press Release / Marketing Tips Wisconsin Rapids Realtor/Landlord Authors first book, The Truth About Money Michael H. Zurfluh, Zurf to most of his friends, announces his first book, The Truth About Money, a common sense approach to a debt free life. This is a great learning book for all ages from middle school to adults. This book has been a work in progress over four years and is now published and available to pick up at Zurfluh Realty/Rentals office at 1111 Lincoln St. Wisconsin Rapids, WI, Book World in Wisconsin Rapids or Amazon.com. Mike believes that everyone can live a life of stress free finances. The key is making a plan. Most people spend more time planning their vacation then their financial future. Everyone can live the dream, you just need to know what your dream is. Set goals and make the sacrifices to achieve them. This book teaches you how to live your dream. Mike was born and raised in Nekoosa, WI, attended Nekoosa schools and graduated in 1979. He then attended Mid State Technical College receiving a one year diploma in Wood Techniques, an Associates Degree in Marketing and Real Estate then later in life, a Bachelor’s Degree graduating magna cum laude from Lakeland College. Mike holds the following Real Estate Designations: ABR (Accredited Buyer Representative), ABRM (Accredited Buyer Representative Manager), CBR (Certified Buyer Representative), CCIM (Certified Commercial Investment Member), CRB (Certified Real Estate Brokerage Manager), CRS (Certified Residential Specialist), GRI (Graduate, REALTOR Institute) & SRES (Senior Real Estate Specialist). Mike owned and operated Zurf’s for the Good Times in Port Edwards/Nekoosa for 10 ½ years while selling Real Estate and purchasing investment real estate. In 1994 Mike sold Zurf’s and started selling Real Estate full time, being the number one producer by dollar volume and or unit sales 16 of the last 18 years. Over the years, Mike has acquired numerous real estate properties including single family, duplexes, multi family, manufactured home parks and commercial properties. The author tells about mistakes in his life that will hopefully keep the readers from making the same mistakes. The book focuses on how you can spend less and save more for a stress free life. To reach Mike for more information or to order a copy of the book directly, email: [email protected]. Follow Up Tips After Showing Always ask prospective residents for permission for you to follow up, both on the phone, in writing, and via email. Proper follow up is critical to ensure that you remain in the forefront of the prospective resident’s mind. You should: 1. Call to thank the prospective resident on the day of his/her visit. Do it right after your meeting by leaving a voice mail message. 2. Email / write a thank you letter within 24 hours. 3. Within the first week after their visit, call them and ask if you can help them any further. Giving prospective residents a lot of attention before they move in shows them how well you will take care of them as a resident! Mindy Williams, author of Increasing Occupancy: The Marketing Edition. WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 11 Local Member Updates Wisconsin Rapids Area Rental Property Owners Info submitted by Helen Streekstra Hello, from the local that showed the most growth in the WAA for the previous year. How did we do this when others aren’t? Local issues are of great interest and concern. Landlords paying their tenants utilities after having vacated the property is our number one issue. Members attend our municipally owned utility meetings monthly and sometimes even get our concerns addressed. Since our utility is dictated to by our city council, we will ally with them and hopefully change this very unfair practice locally. We did succeed in one request of receiving on a monthly basis all unpaid utility bills affecting our properties. Another successful issue was the small claims request from us to leave open the amount owed and entered TO BE DETERMINED (TBD) and then automatically we are given a return date after 21 days to complete the judgment process. We are also a member of the Heart of Wisconsin (Chamber) and listed with the United Way 211. Meetings are held four times a year: March 10, 2014 Apartment Association of Northeast Wisconsin (AANW), Green Bay Info submitted by Kathy Haines There is a “Red Table” at the back of the room. This is a red cloth covered table in which one or two of our experienced landlords are seated. Members can ask questions or seek advice. We also have a table filled with brochures and business cards from our Associate members for attendees to pick up. (This makes both members and Associates happy!) One of our Associate Members is offered a table at the entrance to the meeting room each month. Here they display their business cards and other information and greet members and attendees as they enter the room. They also donate a $25 door prize to a lucky member at the end of the meeting. Meetings are held on the 2nd Wednesday of each month. For March, our speaker will be Kevin Haines with Reliable Handyman. Kevin will answer questions from the members about their “do it yourself ” projects. We welcome guests to attend up to two meetings before deciding to join. Our guests receive a “Guest Packet” filled with information about AANW, WAA and the many benefits of membership. Janesville Area Rental Property Association Info submitted by Dale Hicks Meetings are on the 3rd Thursday of each month. 12 March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS Local Member Updates Marshfield Area Apartment Association Info submitted by President Kris Mueller Marshfield will be hosting the class “Landlord Training,” taught by John Fischer on Saturday, April 5th. For more information check our web page at www.rentmfld.org. The city of Marshfield conducted a housing survey in January. They want to boost the Marshfield economy, so they started by studying the city-wide housing. They stated that if sufficient housing options weren’t available, it’s difficult to attract and retain workers.!!! The city told us that about a 120 more units are being built this year, in or near the city, that already has a vacancy rate of over 13%. Some of those units will be high end rents, but we were told that before, and when the investor could not get them filled they lowered the rents and were in direct competition with most of our members. Last year we had educational seminars on: Social Media, Lawn and Landscaping tips, and Cleaning Tips. Please check out our web page: www.rentmfld.org. Educational Seminars are on the Third Tuesday of every Month. They are held at the Belvedere Supper Club. We meet at 6:00 pm for networking and Dinner (at your own expense) and the seminar starts at 7:00 pm. Everyone is welcome. Meetings are held on the 3rd Thursdsay of each month. Waukesha Area Apartment Association Info submitted by President Adele Vogel SPECIAL EVENT FOR MARCH: We will take our meeting “live” to the Monday, March 30 we will meet at Property Management classroom of WCTC-Pewaukee Campus. Julie Fay-Krivitz. Meetings are held on the 3rd Wednesday of each month at the Waukesha Eagles Club • Grandview Ave, Waukesha Apartment Association of the La Crosse Area Info submitted by President Pamela Strittmater Meetings held on the 3rd Thursday of each month at the Moose Lodge. WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 13 Local Member Updates Winnebago Apartment Association, Oshkosh Info submitted by President Donn Lord Our new President for 2014 is Donn Lord. We wish to thank Jeff Wicinsky for his many years of service as President. Jeff will be working on Membership for 2014 and will be the acting Vice President. Many of the same people have been doing our chapter’s work for some time. Assistance from other members who can add fresh ideas and efforts to better our effectiveness would be greatly appreciated. Some of the tasks we could use assistance on include: sitting on our board, working with city and state representatives, the Christmas party, the annual picnic, the trade show, and working on various projects. Our January meeting featured speaker was, Kristi Cutts, from Rent Smart. Rent Smart provides practical education to help people looking for rental housing to acquire and keep decent housing. Rent Smart emphasizes skills that may help tenants avoid legal confrontations. It stresses both tenant and landlord responsibilities and the advantages gained from viewing the landlord-tenant relationship as mutually beneficial rather than confrontational. Kristi is also working with the City of Oshkosh, Oshkosh Housing Authority, and our organization on holding a Landlord Training Seminar with a tentative date scheduled for Saturday, April 12, 2014. Our February meeting was 2014 WAA President, Dean Ramsden. Dean spoke on the importance of belonging to the state organization and hopes to foster improved communication and cooperation between the local chapters and the state organization. Chris Mokler also presented an update on the Municipal Utility bill (Senate Bill 517 introduced 1/27/14). It does not have all of the provisions we had hoped for, but does include tools to assist us in avoiding having to pay our tenant’s water bills and to collect those that go unpaid. The Winnebago Apartment Association meets every second Monday at Benvenuto’s Grill, 300 S. Koeller Street, Oshkosh. • Board Meeting is at 5:30 PM • Social (in bar area) is at 6:30 PM • Business Meeting is at 7:00 PM in the meeting room in the back of the restaurant. We’re waiting to hear from you ... Locals that did not provide a submission by the publishing deadline are: Kenosha Landlord Association, Southern WI Landlord Association (Racine), Beloit Property Managers Association, Fond du Lac Area Apartment Association, and Chippewa Valley Apartment Association (Eau Claire). 14 WAA Newsletter Dates & Procedures 1. Items for newsletter should be forwarded to [email protected], electronically whenever possible. 2. Please submit news articles in the following formats: MS Word, Html copy, PDF, MS Works, eps, jpeg, tiff or text format. 3. Your articles, either by email, fax, or US mail must be received by the 3rd of the preceding month. Please send your articles to: Jodi Heiting Sugarcoat Design LLC [email protected] Questions? Call 608.216.6063 March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS RHR Class WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 15 Marketing Tips Advertising Tips for Rental Property Beginning at the beginning, after you get the property cleaned and ready to rent, it’s time to get a new tenant. Most landlords run an ad in local daily newspaper. They do that because it works if done properly, but doesn’t if done improperly. It’s also where many people who are looking to rent a place traditionally have looked to find a new home. The techniques we discuss here, though, work for every kind of classified ad, such as those on Craigslist and the internet rental ad sites. We will look at ways to make your ad more effective; ways to attract the kind of tenant who will work best for the property without violating fair housing laws; how to keep people who will be bad tenants from even calling you; and how to use the ad as the first step in ensuring that the tenant you do select will be a good tenant regardless of their quality in past relationships with other landlords. Advertising Begins Your Relationship With Your Tenant Remember, you are attracting a customer. If you owned a sporting goods store, for example, and wanted to sell soccer balls, you would run an ad that told all the benefits of the soccer balls that you sell, high quality, hold air longer, professional style, or whatever would attract customers for soccer balls. You would not put in your ad the fact that you have a $20 charge for any returned check. But too often landlords send a message in their advertising that tenants are a necessary inconvenience to managing rental property. If you think of your prospective tenants as customers, it is easy to write an ad. You are attracting a customer, one who will pay your mortgage, property taxes and insurance and make you a profit. Start out your relationship with your next tenant with an ad that treats him or her like a customer, and the rest of the relationship becomes more businesslike. Writing Classified Ads Take aim. Your ad should not attract everyone who is looking for a place to rent. Doing that is a waste of your time and theirs. The ad should do two things: first, let people know the property is available, and second, give information that will eliminate some tenants. Studies have shown that people reading and answering a classified ad, either for buying a home or renting one, first circle the ad. Then when they call it is to eliminate that property. You can help the applicant and yourself by providing as much information as possible. You can also help yourself by making sure people see the ad. For example, compare these two: 16 Ad #1 2 bedroom, 1 bath duplex in good neighborhood. 1st and last plus dep., No pets. $600. 123-4567. Ad #2 ½ Block to the Bus Cute and sharp 2 bedroom duplex on super quiet street. Large rooms, built-in dishwasher, gas heat, fenced back yard for kids. School close. $600. 1234 NE Main. 123-4567. The first ad has five disadvantages. • First, it gets lost in all the other 2 bedroom ads. • Second, everybody who wants a two bedroom duplex in the area covered by the ad section will call you. • Third, it gives information that does nothing to make an applicant want to rent that property rather than your competition’s. In fact it wastes words (most landlords ask for 1st and last and deposit, and tenants will ask you about pets). • Fourth, it doesn’t do anything to make the applicant want to call you first. • Fifth, it’s boring. Even a classified ad can spark some interest. The second ad does seven things that will help. • First, it is different from most of the other ads in the paper, that means it jumps off the page. • Second, it is an ad rather than a notice. An ad tries to sell something by telling the benefits. A notice just relates facts, in this case that a property is for rent. • Third, it uses a “fear of loss” benefit, i.e. their children will be safer because of the fenced back yard. • Fourth, it tells features that will make them want to think about your property, large rooms, built-in dishwasher, etc. • Fifth, it gives the address. That means they can drive by to look at the outside and the neighborhood before they call you. Then if they make an appointment they are more likely to show up, because they have seen the neighborhood and will consider living in it. • Sixth, it makes them want to see your property first, because it has advantages that they want. Other units may have those, but they don’t know that because the ad didn’t say so. • Seventh, it tells them that kids are welcome. In spite of fair housing laws, many landlords still discourage children. The fact that you mentioned children specifically and the proximity of schools implies that you will accept children. By Bob Cain • rentalpropertyreporter.com Please Note: To comply with fair housing laws, you should avoid demonstrating a preference for children, just like you would want to avoid to demonstrating a preference against them. March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS Tax Tips How To Get The Most Money Back On Your Tax Return One of the primary concerns on taxpayers’ minds during the tax season is how to get the most money back or pay the least amount of income tax when they file their tax returns. Unfortunately, many people tend to do little or no research on this topic, which often causes them to pay more income tax than they really owe. To help you avoid making such a mistake, this article will touch on some of the ways you get the most out of your tax return. Claim All Deductions Deductions, in a nutshell, are simply qualified expenses that reduce your taxable income. Most taxpayers tend to focus on the common and well know deductions, but there are several uncommon deductions you may qualify for. Examples include: • Fees and dues to professional societies: You might have paid these fees to maintain your membership for professional purposes, such as maintaining a professional certification, maintaining your membership in a civic or public service organization or your membership in a business league. • Job search expenses: You can deduct expenses related to jobsearches - even if you did not get a job - as long as the job you were looking for is one in your present occupation. • Travel expenses: If you had to travel away from home on a temporary assignment for work, you might be able to deduct related travel expenses. • Charitable donations: If you made donations to charitable organizations such as the Salvation Army, the value of the items donated is deductible. Be sure to keep receipts for your donated items as the IRS requires that you have written confirmation for all charitable donations. But 2014 is the last year in which you can take a distribution from your traditional IRA and exclude it from taxation if you donate it directly to charity. These are just a few of a long list of items for which taxpayers may claim a deduction if they are eligible. You may need to meet special requirements for some deductions, so be sure to check and make sure you are eligible before claiming any of these items on your tax return. Claim Credits Credits are much more effective than deductions at reducing your tax bill as they are netted directly against the amount of income tax that you owe instead of merely reducing the amount of income upon which you owe tax. Available credits include the following: • The Earned Income Tax Credit: This is for individuals who earn less than $9,078 from wages, self-employment or farming. • The Child and Dependent Care Credit: This is for expenses paid for the care of your qualifying children under age 13, or for a disabled spouse or dependent, while you work or look for work. • The Child Tax Credit and the Additional Child Tax Credit: These are available to you if you if have qualifying children, and can be claimed while you claim the Child and Dependent Care Credit. • Education tax credits: These can help to offset the cost of education. If you are eligible for these credits, they can substantially reduce or even eliminate the amount of tax that you owe and thus increase your refund. They can actually provide you with a refund in some cases even if you had no tax withholding from your income for the year. Should You Itemize? Something that every taxpayer should take into account is whether or not he or she should itemize deductions. Generally, you should itemize your deductions if it results in a lower taxable income than if you claim the standard deduction. However, there are certain cases in which you will have no choice. For example, if you file a joint return with your spouse and you itemize your deductions, your spouse must do so as well. Itemizing your deductions is recommended if you: • • • • • Incurred substantial unreimbursed medical and dental expenses. Paid interest or taxes on your home or other personal property. Incurred substantial unreimbursed employee business expenses. Had large unreimbursed casualty or theft losses. Donated large contributions of cash or tangible goods to charity. In 2014, there is an adjusted gross income (AGI) threshold phaseout schedule for higher income filers who itemize their deductions. Following the instructions for filing your tax return can help you to determine these limits. The Bottom Line There are special rules that apply to claiming deductions and credits on your tax return. The IRS provides a wealth of information on its website, including complete instructions for filing your tax return with all the supporting schedules. And if preparing your return becomes too complicated, don’t hesitate to seek professional help. This may seem expensive, but it will be money well spent if that professional gets you a larger refund or prevents your return from being selected for auditing by the IRS. André McNeil is an accounting and financial enthusiast who likes to teach himself about accounting and financial concepts, rules and regulations. He is a recent graduate of Morehouse College where he majored in Accounting. Andre is on the CPA track and hopes to one day land his dream job of being a Management Consultant for a large firm. In the meantime, he is looking for a job in the Accounting or Financial Services field that would help to jump start his career. André lives in Georgia, and enjoys fishing. WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 17 Student Housing A Soaring Housing Market: College Apartments Imagine leather furniture, wide-screen plasma televisions, pools, beach volleyball courts, day spas, tanning booths, theaters and concierges. Were you thinking resort hotel? Nope. This is today’s college crash pad. There’s an investment opportunity here. The recession is grinding on painfully for owners of apartments, office properties, hotels and shopping malls. But owners of student housing face far less distress. What’s more, two of the biggest players in student housing are publicly traded real estate investment trusts. American Campus Communities (NYSE:ACC) and Education Realty Trust (NYSE:EDR) will have adjusted funds from operations (akin to earnings for REITs) of $1.42 and 36 cents per share in 2010, respectively, projects Green Street Advisors in Newport Beach, Calif. Both REITs’ earnings are likely to grow smartly in the coming year and beyond. Student-housing landlords are benefiting from echo-boom demographics. The influx of the children of baby boomers has boosted the growth of college enrollment from the moribund sub-1% levels of the mid-1980s to between 2% and 3% in recent years. The U.S. Census Bureau says the number of Americans in college grew from 9.3 million in 1998 to 11.5 million in 2008. The number of high school seniors this year is at a record 3.2 million, reports the U.S. Department of Education. The agency expects college enrollments will continue to set records until at least 2015. Where potential tenants flock, developers follow. They’ve figured out that well-off parents are eager to house their children - daughters, especially - in secure accommodations that include private bedrooms and bathrooms. Developer Harold Tomlinson says dads and moms fret over the prospect of their daughters parading past young men “in robes and flip-flops” en route to communal showers in old-fashioned dormitories. Along with formidable security and modern comforts come higher rents. Tomlinson’s Boca Raton, Fla., company is 18 developing a project at the University of North Texas in Denton, Texas, where fully furnished three- and four-bedroom units will rent for well over $500 per bedroom per month. In the highest-cost college towns, per-month rents occasionally hit the $1,000-a-bedroom mark. The latest student-housing developments usually accommodate 500 to 1,000 students. There are also dozens of smaller developers around, many of them seemingly faring well and breaking ground on lots of new properties. Among the biggest of these private players is Houston-based Dinerstein Cos. Brian Dinerstein, who helps his father Jack run this company, says occupancy rates at his company’s high-end student-housing properties remain in the mid- to high-90% range, despite the slumping economy. Rents in the student properties haven’t plummeted, says Dinerstein, so net operating incomes for those properties “are significantly better than for our conventional apartments.” Dinerstein is pre-leasing initial phases of projects opening this fall near San Diego State University and near Orlando’s Central Florida University. His company has another in Tuscaloosa, near the University of Alabama. The firm’s planned Denton project may be up and running then as well. Dinerstein properties are more luxurious than most, and rents run from $650 to $730 a month. Coeds outnumber men at the firm’s upscale developments by nearly two-to-one. To break ground, Dinerstein has had to raise extra equity because lenders are only willing to finance 65% of a project’s cost, vs. 80% three years ago. The tight financing environment may favor the student-housing REITs, says Dinerstein. It’s easier for the publicly listed outfits to raise equity. Education Realty recently opened an upscale property near Syracuse University’s south campus. A room in a four-bedroom apartment there runs $850 a month on a 10-month lease. At 18 and 15 times 2010 AFFO respectively, shares of American Campus and Education Realty aren’t cheap, but given the longterm prospects, the stocks may perform well nonetheless. by: Brad Berton Based in Portland, Ore., Brad Berton has been covering business, with an emphasis on the commercial/multifamily real estate industry, for 25 years. His work has appeared regularly in daily newspapers, on-line news services and professional journals. March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS Finance Tips Landlords Are Throwing Away Money http://www.american-apartment-owners-association.org If you’re like many landlords, you may have at least one tenant (maybe more) that left owing you money. Chances are, it was a frustrating and upsetting experience. Their unpaid rent, damages and other monies owed are all listed in documents, gathering dust in your file cabinet. It may come as a surprise to you that many of these collection files that you have “written off” as uncollectible are actually worth money! With the economic collapse that began in 2008, a lot of tenants lost jobs and the ability to pay rent. Subsequently, landlords got the short end of the stick since these tenants often left owing thousands of dollars in unpaid rent and other damages. But as the tepid economy chugs forward, many of these ex-tenants now have new jobs and a reliable source of income. And now they have the ability to repay the money that is owed to you. Don’t throw away money by leaving tenant debt sitting in your file cabinet. The first thing to do is check with the laws of your particular state to determine the statute of limitations on the outstanding debts. Some states have a short time frame (only a few years), but you may be surprised that many states have a longer time period where the debts remain valid. You also may be surprised that some tenants may be ready to clean up their bad credit and move on with their life. Sometimes all it takes is a simple letter. That has the potential to be worth thousands of dollars to you. WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 19 Landlord Tax Tips Repairs vs. Improvements: Complicated New Rules Go Into Effect in 2014 Whenever you fix or replace something in a rental unit or building you need to decide whether the expense is a repair or improvement for tax purposes. Why is this important? Because you can deduct the cost of a repair in a single year, while you have to depreciate improvements over as many as 27.5 years. For example, if you classify a $1,000 expense as a repair, you get to deduct $1,000 this year. If you classify it as an improvement, you’ll likely have to depreciate it over 27.5 years and you’ll get only a $35 deduction this year. That’s a big difference. Unfortunately, telling the difference between a repair and an improvement can be difficult. In attempt to clarify matters, the IRS has issued lengthy regulations explaining how to tell the difference between repairs and improvements. Implementation of these rules has been delayed although anyone can opt to use them between now and their required effective date of January 1, 2014. What Is an Improvement under IRS Rules? Under the new IRS regulations, property is improved whenever it undergoes a: • Betterment • Adaptation, or • Restoration. Think of the acronym B A R = Improvement = Depreciate. If the need for the expense was caused by a particular event--for example, a storm--you must compare the property’s condition just before the event and just after the work was done to make your determination. On the other hand, if you’re correcting normal wear and tear to property, you must compare its condition after the last time you corrected normal wear and tear (whether maintenance or an improvement) with its condition 20 after the latest work was done. If you’ve never had any work done on the property, use its condition when placed in service as your point of comparison. Betterments An expenditure is for a betterment if it: • ameliorates a “material condition or defect” in the property that existed before it was acquired or when it was produced-it makes no difference whether or not you were aware of the defect when you acquired the unit of property, or UOP (discussed below) • results in a “material addition” to the property--for example, physically enlarges, expands, or extends it, or • results in a “material increase” in the property’s capacity, productivity, strength, or quality. Restorations An expenditure is for a restoration if it: • returns a property that has fallen into disrepair to its “ordinarily efficient operating condition” • rebuilds the property to a like-new condition after the end of its economic useful life, or • replaces a major component or substantial structural part of the property • replaces a component of a property for which the owner has taken a loss, or • repairs damage to a property for which the owner has taken a basis adjustment for a casualty loss. Adaptations You must also depreciate amounts you spend to adapt property to a new or different use. A use is “new or different” if it is not consistent with your “intended ordinary use” of the property when you originally placed it into service. What Does the IRS Consider a Unit of Property (UOP)? To determine whether you’ve improved your business or rental property, you must determine what the property consists of. The IRS calls this the “unit of property” (UOP). How the UOP is defined is crucial. The larger the UOP, the more likely will work cont’d on page 21 March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS Landlord Tax Tips - cont’d cont’d from page 20 done on a component be a deductible repair rather than an improvement that must be depreciated. For example, if the UOP for an apartment building is defined as the entire building structure as a whole, you could plausibly claim that replacing the fire escapes is a repair since it doesn’t seem that significant when compared with the whole building. On the other hand, if the UOP consists of the fire protection system alone, replacing fire escapes would likely be an improvement. New IRS regulations require that buildings be divided up into as many as nine different UOPs: the entire structure and up to eight separate building systems. An improvement to any of these UOPs must be depreciated. As a result, more costs will have to be classified as improvements, rather than repairs. UOP #1: The Entire Building The entire building and its structural components as a whole are a single UOP. A building’s structural components include: • walls, partitions, floors, and ceilings, and any permanent coverings on them such as paneling or tiling • windows and doors • all central air conditioning or heating system components • plumbing and plumbing fixtures, such as sinks and bathtubs • electric wiring and lighting fixtures • chimneys • stairs, escalators, and elevators • sprinkler systems • fire escapes • other components relating to the operation or maintenance of the building, and roofs. For example, replacement of a building’s roof is an improvement to the building UOP. UOP #2-9: Building Systems In addition, the following eight building systems are separate UOPs. An improvement to any one of these systems and must be depreciated: • Heating, ventilation, and air conditioning (“HVAC”) systems: This includes motors, compressors, boilers, furnace, chillers, pipes, ducts, and radiators. • Plumbing systems: This includes pipes, drains, valves, sinks, bathtubs, toilets, water and sanitary sewer collection equipment, and site utility equipment used to distribute water and waste. • Electrical systems: This includes wiring, outlets, junction boxes, lighting fixtures and connectors, and site utility equipment used to distribute electricity. • All escalators. • All elevators. • Fire-protection and alarm systems: These includes sensing devices, computer controls, sprinkler heads, sprinkler mains, associated piping or plumbing, pumps, visual and audible alarms, alarm control panels, heat and smoke detectors, fire escapes, fire doors, emergency exit lighting and signage, and fire fighting equipment, such as extinguishers and hoses. • Security systems: These include window and door locks, security cameras, recorders, monitors, motion detectors, security lighting, alarm systems, entry and access systems, related junction boxes, associated wiring and conduit. • Gas distribution system: This includes pipes and equipment used to distribute gas to and from the property line and between buildings. Example: A landlord purchased an apartment building five years ago for $750,000. This year he spends $5,000 to fix wiring in the electrical system. Under the old IRS rules, the $5,000 likely would be considered a repair because it is relatively small compared to the overall cost of the building, which was treated as a single UOP. Under the new rules, the electrical system is a separate UOP. This means that the $5,000 must be compared with the cost of the electrical system alone, not the cost of the whole building. This makes the expense seem much more significant and likely to constitute an improvement. by: Stephen Fishman, J.D. WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 21 WAA Contact Information Wisconsin Apartment Association PO Box 2922, Oshkosh, WI 54903 (920) 230-WAA1 • www.waaonline.org Extra WAA News Subscription (12 months) WAA Regular Members Associate Members General Public $40.00 $55.00 $80.00 WAA MEMBERSHIP BENEFITS WAA RENTAL HOUSING CERTIFICATION CLASSES Rental Housing Certification 100 Series The Basics, is devoted to keeping rental property owners informed and education on new laws. Comprised of seminars on basic property management aimed at the new rental property owner, property manager, leasing agent; it is also suggested as a refresher series for those who have been in the business a number of years. Classes in this module are: * 101 The Law and the Landlord I: Wisconsin Statute Chapter 704 * 102 The Law and the Landlord II: Consumer Protection (ATCP) Chapter 134 * 103 Fair Housing Laws * 104 Lead Paint Awareness * 105 Credit Reports * 106 Basic Recordkeeping * 107 Screening Your Applicants * 108 Screening Workshop * 109 Nuts and Bolts of Eviction * 110 Bonding and Garnishment Why Join WAA? The WAA is your portal to the rental housing business in Wisconsin. Membership gives you access to what you need to know and what you need to do to run your rental properties successfully, ethically, and responsibly. 10 things every successful landlord needs to know. Do you? • Fair housing information • Applicant screening and processing • Eviction procedures • Rental forms specific to Wisconsin • Lead based paint requirements • Rental disclosures required by law 22 • Bills and rental housing policies under discussion at the Capitol. • Best rental housing management practices • Document storage, security, and disposal • Property marketing techniques March 2014 • www.waaonline.org • WISCONSIN APARTMENT ASSOCIATION NEWS Book Review Rich Dad Advisors: Loopholes of Real Estate: Secrets of Successful Real Estate Investing by Garrett Sutton, Author (Read by), Robert Kiyosaki (Foreword by) Overview Loopholes of Real Estate is for the first time as well as seasoned investors. It reveals the legal and tax strategies used by the rich for generations to acquire and benefit from real estate investments. The audiobook clearly identifies how these loopholes can be used together to maximize your income and protect your investments. Written in easy to understand language, this audiobook demystifies the legal and tax aspect of investing with easy-to-follow, real-life examples. * Information in these articles should be used as a guide only and should not be relied upon as the sole source of information relating to its content. Additional sources of information may be listed herein. No warranty, either express or implied, is made with respect to the information contained herein. Neither WAA nor RHR is responsible for any loss, inconvenience, damage (whether special or consequential) or claims arising out of the use of the information contained. You should always seek advice from your attorney regarding any legal matters. WISCONSIN APARTMENT ASSOCIATION NEWS • www.waaonline.org • March 2014 23 PRSRT STD U.S. POSTAGE PAID Permit No. 34 Brillion, WI PO Box 2922 Oshkosh, WI 54903 (920) 230-WAA1 www.waaonline.org
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