samples - Laura Darling
Transcription
samples - Laura Darling
e cas y stud “ WGSN helps minimise risk in range planning” Taking the risk out of product decisions reaching two years hence is a difficult task, but for Sara Laor, Head of Market Intelligence at Nickelodeon, WGSN provides the ultimate support and reassurance. Minimising risk Engaging with customers Risk in business planning is a fact of life, but WGSN’s authoritative guidance allows Sara to plan ahead, reassured that she has the best possible support in her business decision-making. ‘WGSN helps me predict the performance of a product line next season, and know how to correct it mid course if necessary. I need to know which risks are measured, and which are unsupportable.’ ‘Knowing what our core customers want is crucial to our continued growth over the next few years,’ explains Sara, ‘I use WGSN to uncover what trends and themes each of our market sectors, from toddlers through to teens, will most engage with, how to present an inspiring story to retailers and in turn, how that will drive our growth. Commercialising design Part of Sara’s remit involves ensuring that a cohesive look and feel across a huge range of merchandise translates to the bottom line. ‘Keeping abreast of each and every one of our products and ranges means I need to have that information at my fingertips,’ says Sara. She finds WGSN invaluable in this regard, as its rapid and intuitive reporting gives her the answers she needs in real time, whilst allowing her an eye as to how each product range will develop every season. ‘It’s visually stunning’ ‘It’s like no other source,’ says Sara, ‘It’s like sticking one’s head into a candy shop.’ The rich visuals WGSN offers play an important role in the quality of information that Sara is able to download, and she enjoys her interaction with WGSN, whilst knowing it saves her time verifying sources and validating business perspectives. Without WGSN, Sara would require a large team of people in order to get the same research done. ‘I know I’m getting the best of the best,’ she says. 6 reasons why Nickelodeon subscribe to WGSN: • To minimise risk in range and strategy planning • To save time researching and editing • To identify and validate global trends • To engage with customers from various market segments • For a cohesive view of upcoming themes and trends • To interact with an exciting and intuitive source of intelligence which is unquestionably reliable To find out how WGSN can help your business, give us a call on +44 (0) 20 7728 5000 or email us at [email protected] 12 financial talk Firm foundations Forty three years in banking, three recessions, and a wealth of local business knowledge; Alan Trace, Senior Manager at Lloyds TSB explains why his experience and Lloyds’ commitment to nurturing relationships makes for a strong foundation in the Gatwick Diamond. Alan is in a good position to judge a recession. “I’ve witnessed these economic conditions before, but I’m a realistic optimist,” he says. “The Gatwick Diamond has a strong economy and is well placed to weather the storm.” Alan’s new role sees him heading up a team of 21 relationship managers and advisers in the area who advise companies with turnover of up to £5 million. This network of managers in branches was set up by Lloyds TSB two years ago and Alan sees it very much as playing to the bank’s strengths. ”It’s a return to the old days of bank managers who know the local area and have one-to-one relationships with their clients,” he explains. “I’ve learnt from the previous recession that it’s crucial to remain close to our customers and know their current business, their history and their future direction. Then, whilst offering expert financial advice, we can also act as a GP on other matters and point our clients in the right direction. I am very aware that without their business, we have no business.” Does he have any advice for business leaders facing challenging times? “Absolutely. Firstly, don’t bury your head in the sand and do ask for help early on. If you have a business plan, act upon it, if you don’t, write one! And get it critiqued and reviewed – Business Link can help here (see page 14). And I’d always advise to people to set a stop/loss level, i.e, how much you’ll put in and how much you’re prepared to risk, and stick to it.” Alan’s help to MDs is crucial and draws upon his own experience. “Make sure you have a disciplined and structured approach to your own role, so you know exactly what you should be doing and aren’t constantly fire-fighting. It can be a lonely job, so finding a mentor is a good idea; someone who’s not immediately involved that you can share your concerns and ideas with.” As well as the financial advice you’d expect from your bank, Lloyds has also launched a small business Charter, which includes pledges to pass on reductions in the base rate, not change the terms of overdrafts and to agree to any reasonable request for short term finance, amongst other measures. Alan is also taking part in two of the 120 seminars rolled out nationwide. Billed as ‘Your Business, the Economy and your Bank’, he will speak about the local business community and economy whilst introducing other areas of the bank. Customers will also be invited to talk about their experiences with Lloyds TSB. Alan’s drive in his role is obvious: he loves his job and takes great personal satisfaction from helping clients achieve their goals. “A while ago, I encouraged a customer to review his prices as he had no room to increase sales and no idea of his supplier’s budget. He did just that, his supplier didn’t protest, and as a result he increased his turnover. It was a simple solution that had huge benefits, and it made me extremely satisfied to be doing what I’m doing.” Alan’s team network is repeated through Sussex, and other senior managers are based in Brighton, Chichester and East Sussex. For larger businesses of £5-15 million turnover, a similar structure is in place. “Lloyds has reacted in a very positive way to the economic situation,” Alan says. “With managers at the coalface, as it were, l know we’ll be able to offer the best possible support to our customers.” For more information please contact Alan Trace, Senior Manager, Lloyds TSB Commercial, Gatwick Diamond Group. Tel: 07747 627 983 E-mail: [email protected] www.businesstalkmagazine.co.uk e cas y stud “ WGSN helps us create the right fashion at the right time” Express is a fashion retailer with a successful formula, and the ability to deliver faster and closer to season relies upon rapidly-executed runway edits, and the help of WGSN. Making the impossible possible Tried and tested Juliette Benn, Design Director of Accessories, manages twice-yearly runway edits as part of her special project remit, and she says the amount of work and scope of the edits would be impossible without WGSN. Much of Juliette’s time is spent travelling between the four major US cities in which the shows take place, and she finds using WGSN before and during trips helps save Express time and money. “ The presentation that I give as a result of the review is huge; we focus on the well-known collections as well as upcoming designers; those we call the new guard. I cover shows from four cities, and each review takes two weeks. Each presentation consists of around 700 slides. I simply couldn’t pull it all together without WGSN.” “ We know our four major US cities well, but WGSN is invaluable for new destinations. It also supports our global travel, helping us to hone our research and travel the destinations well.” The perfect starting block WGSN’s trade shows, retail shop guides and trend reviews are part of Juliette’s initial research that helps her interpret the wider trend directions to fit with Express’s own story and seasonal emphasis. “I use the Top 10 and reports, then tailor them to my business,” she says. Tried and tested In Juliette’s daily business as Design Director of Accessories, she and her team rely heavily upon the depth and breadth of WGSN’s reporting, and she is reassured in her decision-making that what WGSN says, goes. “ Over the years of using the service, we know that WGSN’s forecasts and reports come to fruition. It is tried and tested and we love the frequency of its updates and the broad categories it covers. It is easy and a pleasure to use.” 6 reasons why Express subscribes to WGSN: • To enable the compilation of runway reviews • To help analyse vast amounts of trend information • To save time and money on travel trips • To ensure Express’ seasonal directions fit with global trends • For ease of use and quick access to vital reports • For reassurance that WGSN’s view is unquestionably reliable To find out how WGSN can help your business, give us a call on +44 (0) 20 7728 5000 or email us at [email protected] EXPRESS 4 business talk “I’ll save you money – or your money back” Quite a promise, but Brian Blunden of Managing Carbon is so convinced he’ll save clients money on their energy bills that this is the guarantee he’s offering. We heard from Brian in the last issue of Business Talk and we’ve caught up with him this month to put some searching questions to him about exactly how your business can save money by stepping up your environmental awareness. “Firstly,” says Brian, “I’m delighted that businesses in the Gatwick Diamond have responded so positively since the last issue and are prepared to lead the way for other areas of the country. This can only set us in good stead for when the recession has abated and businesses are hoping to enter a refreshed market one step ahead of their competitors.” Business Talk: Ah yes, the recession. Why not wait until it’s over before worrying about green issues? Brian Blunden: Well, recessions come and go, but the environmental reality is upon us whether we like it or not. By facing up to the inevitable now, we can turn what may be seen as yet another concern into a way to keep costs down. Many businesses are already looking out of the recession and at ways of stealing a march on their competitors, and this is one of them. You only need to run a google search on companies that have initiated a carbon management programme to see what I mean. BT: Can embarking on carbon management really have a commercial benefit as well as the feelgood factor about going green? BB: The companies that already have this in place are getting a lot of good PR, and are splashing it over their marketing and recruitment programmes. I mentioned in the last article about Marks and Spencer being an example of a company that expects its supply chain to have a carbon management programme, and this is becoming more widespread. Stakeholders, potential employees, the public are starting to expect this too. BT: But what about the cold, hard financials? Isn’t this what most business leaders are concerned about? BB: The fundamental part of carbon management is energy efficiency which makes sense for so many reasons, and I agree; in the current climate, the chance to save money is the priority of most businesses. I expect many people reading this www.businesstalkmagazine.co.uk Brian Blunden are currently paying a climate change levy on their electricity bill that they’re not even aware of. This is where I come in: I’ll look at all aspects of the business and its energy consumption, and, unlike the council and government agencies, I’ll be a long term partner, saving money and looking out for the best alternatives along the way. BT: And what is your answer to people who say that their money is better spent elsewhere at the moment? BB: I want to demonstrate the ‘spend a little, save a lot’ maxim, and this is why I’m offering my clients this guarantee. Simply put, if a client is not happy with the costs I’ve saved them, then I’ll waive my fee completely. I am effectively putting my money where my mouth is because I believe 100% that energy efficiency and greening the workplace makes good business and ecological sense. To find out the areas where you can save money, Brian offers a free, no-obligation assessment of your business. To contact him, call: T: 07792 871666 E: [email protected] W: www.managing-carbon.co.uk business talk 19 Lightening the Load Picture the scene from a 1970s office sitcom: The harrassed manager in the brown suit is panicking, surrounded by piles and piles of paper that grow to such mountainous heights they threaten to overcome him… over the years, and which enables them to work with companies of all sizes and needs; from small local businesses to some of the largest multinationals in the world. Simple archiving is no longer enough; so Document Options controls and manages business information throughout its lifecycle, making it fully searchable and instantly available anywhere in the world, 24 hours a day. “It’s a big relief for our clients to know that they can free up staff from the rigours of document admin to do the jobs that they’re employed for. And now, it’s equally important for them to know they have us in place, so when the economic upturn arrives, they can hit the ground running.” Paul explains how Document Options recently started working with Close Brothers, one of the City’s most respected and enterprising merchant banks. Within weeks, thousands of critical documents had been scanned and were uploaded onto a secure site, accessible to Close employees anywhere in the world, instantly. Since the success of this first stage, Close has extended their solution to encompass more document types and more employees, thus transforming the way they communicate internally. Paul Guyer, Sales Manager By 2009 it should all be different, shouldn’t it? We thought that our computers would negate the need for filing cabinet chaos, but the paper-less office revolution never quite took place. And it would appear that the pressure for compliance with regulatory matters means we’re churning out more of the stuff than ever before. Document Options are keen to help their customers realise the advantages of efficient document management, and understand how much time, energy and money they can save by outsourcing to the right company. “We’re always trying to pre-empt the market’s needs,” explains Paul. “And our advantage is that we’ve been in the business long enough to know exactly what makes an efficient system for each individual business or department, and, of course, how to take the headache out of all that paperwork…” he smiles. This is a scenario that Paul Guyer, Sales Manager at Document Options, understands well. “Organisations need to maintain access to more information and for longer periods, but how can you do it cost-effectively and efficiently?” Having been in the business of capturing, storing and managing all manner of documentation for thirty years, Document Options is particularly well-placed to provide a completely bespoke service to their clients. “It’s easy to talk about good customer service, as though it is a given that every company offers it.” Paul notes. “However, we’re really proud of the team here; they’ve been servicing some of our customers for decades. Working with us is just like working with a department in your own company, except we’re always happy to help! You get direct access to people who understand your needs and they will bend over backwards to help you.” Paul’s also proud of the technical competency Document Options has built up To find out more about how Document Options can help your business, please contact Paul on: Tel: 01293 426677 Fax: 01293 403453 Email: [email protected] Web: www.document-options.co.uk IMS Chemical Portfolio ESSENTIAL INTELLIGENCE FOR THE PHARMA-CHEMICAL SECTOR Essential insights into the pharma-chemical & generics market Whether you are a regular manufacturer, custom manufacturer, pharma-chemical company, agent, trader or distributor, the IMS chemical portfolio provides critical insights on the pharma-chemical market. Monitor R&D pipelines Understand complex market shifts Assess outsourcing requirements Review sales and consumption of APIs Exploit your manufacturing capabilities Stay ahead of your competition Maximise return on production costs Locate potential clients and predict their requirements Investigate generic opportunities At every stage of the pharma-chemical business process ASSESS FUTURE GENERICS OPPORTUNITIES IDENTIFY OPPORTUNITIES AND MARKET POTENTIAL IN THE CURRENT GENERICS MARKET If you are operating in the generics or specialist pharmaceutical market, and need to identify products that are facing protection expiry, their sales values and key markets, IMS Generic Planning offers an effective solution. When a pharmaceutical product loses patent protection, many players can enter the market but supply needs remain a critical issue and IMS is ideally positioned to unravel the complexities. We capture detailed patent records for all products losing protection for the next 10 years (including SPC, Marketing Approval and Estimated Data Exclusivity Expiry dates) and link them to current sales in values and volumes by country, product, company, molecule and form, enabling an accurate and effective assessment of future generics opportunities. We provide insight into the value of the generics market post patent expiry and enable you to evaluate erosion and market shifts. The quantitative information allows you to analyze the current generic market at company, country, therapy, physical forms or product level giving you an understanding of your potential market. You will also be able to view the value of the unbranded and branded generics market and determine who is marketing APIs and which therapy areas they are being developed for. Ask us about IMS Generic Planning. Ask us for details on IMS Generic Market Analyzer. DETERMINE MARKET CONDITIONS AND CURRENT CONSUMPTION Our unique ability to link ingredient to brand name provides a full understanding of current consumption by pharmaceutical companies as well as their marketing of finished products. Demand for molecules, branded products and generics by volume and value, in every available country region and therapy class can also be determined. With analysis at pack and strength level, we can provide an understanding of the market before you commit valuable resource. Ask us for details on IMS Kilochem Profiles, Chemical Country Profiles and Chemical Actives Pack Profiles. Stay ahead of the competition UNDERSTAND DEVELOPMENTS AND REQUIREMENTS FOR INTERMEDIATES AND PATHWAYS MAXIMISE COMMERCIAL RETURN ON PRODUCTION COSTS, IDENTIFY CUSTOMERS, FIND NICHE MARKETS AND EVALUATE YOUR COMPETITION IMS tracks the progress of all drugs in active development, from pre clinical to launch, providing an invaluable basis for assessing potential outsourcing requirements for the production of a final product or the bulk manufacturing of a specific intermediate. With unique global coverage on sales, kilogram and unit data, the IMS chemical portfolio helps you maximise the return on your overhead costs or production, through partnerships, long-term consumption of your API, and the opportunity to operate in a niche market. Essential details on chemical, biotechnology, natural and fermentation products, intermediates pathways, reaction types, chemical synthesis and conditions as well as licensing/franchise agreements complete the picture. Open up new potential by: • Comprehensively monitoring by market, the consumption and use of APIs by every pharmaceutical and generic company • Tracking the market to the latest quarter • Monitoring demand for competitive products Sub-structure searching by final product or intermediate allows swift retrieval of information. IMS Chemical Pioneer also provides details of intermediates pathways derived from product and process patents for marketed drugs, identifying required manufacturing capabilities for producing the drug of interest. Ask us about IMS Kilochem Profiles, Chemical Tracer and Chemical Actives Monitor. Ask us for details on IMS Chemical Pioneer. Whether you need an overview or detailed insight, a single item of information or the ability to utilise different services to get the desired levels of revenue and market penetration, talk to the IMS team of specialists. Comprehensive product portfolio IMS Chemical Actives Monitor Presents an overview of the world’s actives market (top 1500 by values in US$ and volume in KG). IMS Chemical Actives Pack Profiles Presents sales and KG consumption on a per molecule basis on selected countries. Provides strength, form and pack level details on each molecule. IMS Chemical Country Profile Provides extensive KG data of all actives sold within one specified country. IMS Chemical Kilochem Profile Presents KG data on a per molecule basis linking consumption with country trends and relevant pharmaceutical companies. IMS Chemical Pioneer Provides reaction pathways and intermediates for molecules in research and development from discovery to marketed drugs. IMS Chemical Tracer Links pharmaceutical preparations and active ingredients with the associated marketing companies worldwide and local launch date. IMS Generic Market Analyzer Provides insight into the unprotected market in 27 countries globally. Identifies opportunities in areas that have not yet been genericised and estimates market potential. IMS Generic Planning Matches historical sales and volume analysis of molecules due to lose protection in the next 10 years including full EU Marketing Approval, Data Exclusivity and Supplementary Protection Certificate information,with full patent details for those molecules. Covers 27 countries globally. IMS Patent Focus Compiles over 115,000 patent records for drugs in Phase III and above with a global coverage of the most commercially significant patents. ABOUT IMS Operating in more than 100 countries, IMS Health is the world's leading provider of market intelligence to the pharmaceutical and healthcare industries.With $1.8 billion in 2005 revenue and more than 50 years of industry experience, IMS offers leading-edge business intelligence products and services that are integral to clients’ day-to-day operations, including portfolio optimization capabilities; launch and brand management solutions; sales force effectiveness innovations; managed care and over-the-counter offerings; and consulting and services solutions that improve ROI and the delivery of quality healthcare worldwide. Additional information is available at http://www.imshealth.com IMS HEALTH® EUROPE & WORLDWIDE 7 Harewood Avenue London NW1 6JB UK Tel: +44 (0)20 7393 5888 Fax: +44 (0)20 7393 5999 THE AMERICAS IMS Health 660 West Germantown Pike Plymouth Meeting PA 19462-0905 USA Tel: +1 800 523 5388 Fax: +1 610 832 5438 JAPAN IMS Health Aobadai Hills 4-7-7 AobadaiMeguro-ku Tokyo 153-0042 Japan Tel: +81-(0)3-3481-3586 Fax: +81-(0)3-3481-3590 www.imshealth.com CHEMBRO0806 “Pharmaceutical manufacturing is in a state of flux” Manufacturing in the Global Pharmaceuticals Industry Key Drivers, Company Strategies and Regulations 3rd edition The new edition of this essential report covers: • Planning a global manufacturing strategy • Regulations and quality assurance issues • The 'New Paradigm' in manufacturing • Making the right investment decision • The key drivers and changes in today's manufacturing environment • The inclusion of APIs in GMP compliance This report will benefit: • Pharmaceutical investors • QA professionals • Development managers in emerging markets • Operations and logistics professionals • Biotech start-ups • API and excipient suppliers • Non-technical decision-makers See all our market reports at www.urchpublishing.com Manufacturing in the Global Pharmaceuticals Industry Key Drivers, Company Strategies and Regulations By Dr Kate McCormick The new edition of this best-selling report offers insight into the manufacturing process, strategy, issues and drivers from an expert author. This is the only report available that covers this crucial area of the pharmaceutical industry in such depth. The concentration in recent years on creating organisations that are market or customer-led, or research-driven has taken the focus away from the manufacturing process, although it is clear that the most successful organisations integrate all these activities to remain market leaders. Global pharmaceutical manufacturing is in a state of flux. There is excess capacity in manufacturing facilities for finished dosage forms and a shortfall for biotechnology manufacturing. The situation in APIs is not so clear cut, and the trend for multinationals to grow through M & A has led to the need to rationalise facilities. Meanwhile, local companies from emerging markets wishing to expand into new markets and exporting must be able to satisfy ever more stringent quality standards. This report tackles the challenges of manufacturing in a global marketplace by providing unique insight into the strategies a successful company will adopt. By using examples, case studies and scenarios to aid clarification of the more technical aspects of the manufacturing process, you can be assured your desisions are made with full understanding of the key issues. This timely third edition will enable you to: • Assess the pros and cons of outsourcing manufacturing functions and develop key strategies to effectively measure supplier and contractor performance • Interpret and prepare for the latest regulations applicable to manufacturing and their global variations • Develop strategies to effectively manage contractor relationships • Understand the definitions used in validation, and how extra investment in validation will improve performance • Build competencies for manufacturing that meet the objectives of: speed of delivery, reduction in product cost, overall quality, optimisation of capital spend, maintenance of customer inventory, minimisation of regulatory impact, optimisation in the number of manufacturing sites, maintenance of strategic sourcing for disaster management planning • Understand the 'New Paradigm' in international manufacturing and how it relates to the pharmaceutical industry. This report covers finished dose forms, APIs and biotech products. Who should invest in this report? • Manufacturing • Regulatory affairs • Material management • Operations • Compliance • Quality management • Logistics • Suppliers About the author Dr Kate McCormick, of Heathside Information Services Ltd, UK, is a manufacturing consultant with extensive strategic and operational management experience in the international pharmaceutical industry. Kate has 10 years’ of line management and 20 years’ of internal and external consulting experience, and has worked with multinationals, SMEs, non-governmental organisations and national drug regulatory authorities in more than 50 countries. Kate is a published author, editor of GMP Review, European Education Advisor for ISPE and a regular speaker at international conferences. She gained a degree in biochemistry and a doctorate in microbiology, both at London University, together with a Masters in Business Administration from Cranfield University. She is registered as a senior GMP expert within the EU and is eligible to act as a QP under the terms of the EU directive. Contents of the Report KEY ISSUES FACING THE PHARMACEUTICAL INDUSTRY Structure of the industry Global product portfolio Pressures The need to change the way the industry works Historical development of manufacturing PHARMACEUTICAL MANUFACTURING VERSUS SALES WORLDWIDE, EUROPE AND JAPAN World market Western Europe: Covering Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy,The Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland, UK Japan Partnerships Contracting out Outsourcing Licensing out Selling off the product Selling off the company Acquisitions Strategic options for companies in emerging markets Facility for rent THE IMPACT OF E-COMMERCE ON THE PHARMACEUTICAL INDUSTRY Product registration Manufacturing information sources Purchasing Documentation control Sales and marketing Electronic communities GMP guidelines and enforcement around the world The role of the World Health Organisation GMP and the multinationals Harmonisation of standards CERTIFICATION OF FACTORIES TO GMP COMPLIANCE Determining the appropriate standard Factory inspection – the Food and Drug Administration (FDA) approach WHO certification scheme ISO 9000 Quality Systems Inspection Technique DESIGNING AND BUILDING A MANUFACTURING FACILITY Obtaining the correct environmental standards Classification systems Product types, dosage forms and related technologies Environmental requirements Manufacture and filling Environmental requirements Environmental requirements Packaging Types of packaging Other dosage forms and technologies API manufacturing Trends in facility design Greenfield site development versus refurbishment Getting the design right from the start VALIDATION IN MANUFACTURING PHARMACEUTICAL MANUFACTURING VERSUS SALES IN CENTRAL AND EASTERN EUROPE Covering: Armenia,Georgia, Kazakhstan, Russia, Turkey, Ukraine PHARMACEUTICAL MANUFACTURING VERSUS SALES IN THE AMERICAS North America Latin America; covering Argentina,Brazil, Central America and the Dominican Republic, Chile, Colombia, Mexico, Peru, Puerto Rico, Venezuela PHARMACEUTICAL MANUFACTURING VERSUS SALES IN THE REST OF THE WORLD Africa; covering Morocco, Nigeria, South Africa, Zimbabwe Australasia Far East; covering China and Singapore India Middle East; covering Saudi Arabia, Egypt, Jordan STRATEGIC OPTIONS FOR PHARMACEUTICAL MANUFACTURE In-house manufacture OUTSOURCING PHARMACEUTICAL MANUFACTURING Why outsource? Outsourcing providers (the contract takers) Prerequisites for successful outsourcing Researching the outsourcing market KEY ISSUES FACING MANUFACTURING Drivers for manufacturing strategy Current manufacturing base Internal factors Economic factors Political factors Geographical factors Disaster management Biotechnology manufacturing Definitions Design qualification Installation qualification Operational qualification Performance qualification Process validation Retrospective validation Cleaning validation Analytical validation Validation – a cost–benefit analysis THE NEW PARADIGM Twenty-first-century pharmaceutical manufacturing New terminology Quality risk management (QRM) ICH and the ‘New Paradigm’ Mandatory versus optional activities THE FUTURE FOR PHARMACEUTICAL MANUFACTURING Trends The shape of the manufacturing industry QUALITY MANAGEMENT IN PHARMACEUTICAL MANUFACTURING Quality assurance Good manufacturing practice Quality control Electronic records and electronic signatures GMP for starting materials Price: Pages: ISBN: PDF £1250 / print £1160 135 (approx) 978-1-905751-09-9 OTHER ESSENTIAL REPORTS FROM URCH PUBLISHING Pharmaceutical Distribution in Europe The Emergence of Direct-to-Pharmacy Supply This report comprehensively reviews the business of medicines distribution in Europe. Using case studies, detailed analysis and market forecasts, it will help you identify key areas that will change in the pharmaceutical market structure over the next five years, support your internal planning and decision-making and enable understanding of how the regulatory environment could change to reflect new business models. Key features of the report include: • Contains 20 case studies including these companies, Bayer, DocMorris, Galencia, IBS, Novartis, Phoenix and Pfizer, • Unbiased synopsis of the UK’s Office of Fair Trading’s (OFT) report into the medicines’ supply chain • Overview of the European pharmaceutical supply chain and the stakeholders involved in medicines distribution • Insight into the aggressive Pan-European expansion strategies of some wholesalers • Summary of regulations governing pharmaceutical wholesaling and pharmacy Price: Pages: ISBN: PDF £995 / print £1050 102 978-1-905751-082 About URCH Publishing URCH Publishing provides essential business intelligence and information for management in pharmaceutical and biotechnology companies. Publications are written by leading commentators in the industry and deliver insightful information into the issues that affect businesses. URCH also offers bespoke research and consultancy services. ORDER FORM Fax to: +44 (0) 20 7378 8711 Organisations that have invested in an URCH report include: 3M Drug Delivery Systems E-Z-EM Inc Organon NV Toray Industries Inc Amersham Health Galen Holdings PLC Pfizer Inc Antares Pharma AG Glaxo SmithKline UK Ltd Pliva Turkish Pharmaceutical Manufacturers Association AstraZeneca Hoffman-La Roche Ltd PricewaterhouseCoopers Viatris GmbH & Co. Kg Bayer Plc Johnson & Johnson Rosemont Pharmaceuticals Ltd Xenova Group Plc BIA Separations Laboratorios Cinfa SA Serono Internation SA Yamanouchi Europe B.V. 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Pharma, Physicians and Social Media: Engaging Opportunities and Challenges - a FirstWord Dossier report September 2009 Pharma, Physicians and Social Media: Engaging Opportunities and Challenges The inexorable rise of social media is resulting in more and more business communities taking notice of its huge global potential, and the pharmaceutical industry is no exception. Whilst patients have been the early adopters of social media channels, physicians and other healthcare professionals (HCPS) have somewhat lagged behind. But things are changing fast, with recent studies revealing that physicians are increasingly turning to the Internet for product and treatment information. Indeed, Twitter’s adoption by many healthcare professionals demonstrates how it is evolving from a purely social medium to one promoting serious content. With its global reach, the potential for an exciting new way to connect with a more diverse audience is proving compelling. So, if HCPs and their patients are increasingly using social media platforms, how are pharma companies tapping into this new medium to target and engage with them? And, with the internet becoming the most prevalent source of healthcare information for both HCPs and their patients, can pharma companies afford not to get more involved? Publication date: Product code: Format: Pages: Price: £2,495 Global License Content Highlights ● ● The report maps the experiences and activities of leading pharmaceutical companies to establish: Who in the healthcare profession is using social media and how pharmaceutical companies are tapping into their 'influence points' How pharma companies can benefit from using social media and remain within the spirit and letter of regulation ● The report: ● ● ● ● Examines how physicians and other HCPs are currently using social media Investigates what pharma companies are doing to tap into this space Compares and contrasts social media channels with the more traditional internet marketing methods employed by pharma Analyses the benefits and challenges facing those pharma companies who actively engage this community Executive Summary Physicians Current Use of Social Media > Are Healthcare Professionals (HCPs) using social media? > Key attractions > Use of social media > Professional usage > Personal usage > What are they using? > Twitter > Healthcare Professionals > Hospitals and clinics > Facebook > YouTube > Blogs > Physician-only sites > Case Study > Mayo Clinic > Key Concerns > Privacy and Professionalism This 50-page report -- the second in FirstWord’s best-selling Pharma and Social Media series -- brings the issues into sharp focus using a wealth of examples, opinions and case studies. It investigates how pharma companies are using social media as a new channel for reaching out to physicians and the digital HCP community. ● £295 Single User License £795 Site License Key insights from expert sources ● September, 2009 FWD0080909 PDF 50 How are Pharma companies currently engaging with HCPs? > So what are pharma companies currently doing? > Traditional > Live video detailing & e-sampling > Physician customer service portals > Enhanced Product Websites > Search Engine Marketing > Engaging through Social Media > Boehringer-Ingelheim (BI) > Johnson & Johnson (J&J) file:///C|/Documents%20and%20Settings/My%20Documents...hallenges%20-%20a%20FirstWord%20Dossier%20report.htm (1 of 2)08/02/2010 10:59:41 Pharma, Physicians and Social Media: Engaging Opportunities and Challenges - a FirstWord Dossier report > Pfizer > Sanofi-aventis > Novartis > Through physician only websites > Engaging HCPs through social media - benefits for pharma companies > Get to know outcomes and receive opinion data from doctors > Gain first hand knowledge of how particular drugs are working in the real world > Dissemination of useful information > Online physicians write more prescriptions? > So how can pharma companies engage with physicians? > Challenges of engaging with healthcare professionals via social media Networks covered by the report: ● ● ● ● Facebook Twitter YouTube Physician-only networks Pharma, Physicians and Social Media: Engaging Opportunities and Challenges costs £295 a copy. Click here to order For multi-user access, click here to contact us. ● ● ● APPENDIX – ALL FEATURED WEBSITES ACKNOWLEDGEMENTS INDEX Privacy Policy | Contact All Contents Copyright © 2009 Doctor's Guide Publishing Limited. All Rights Reserved For written advertising and subscription enquiries, contact: 1140 Avenue of the Americas, 14th Floor, New York NY 10036 1801, avenue McGill College, Suite 500, Montréal Québec, H3A 2N4 file:///C|/Documents%20and%20Settings/My%20Documents...hallenges%20-%20a%20FirstWord%20Dossier%20report.htm (2 of 2)08/02/2010 10:59:41 101 Wigmore Street, 5th Floor, London United Kingdom W1U 1QU email To view this email as a web page, go here. World Pharmaceutical Market Summary You have subscribed to the latest update on the world pharmaceutical market from IMS Health. This month we bring you a bumper edition, complete with the welcome return of Company News. Also, the second in our three part series which studies the potential and promise of the Chinese pharmaceutical market, focusing on paving the way for a blockbuster launch. Finally, from Biopharmaceutiques, we have an interesting interview with Michèle Ollier, partner at venture capital company Index Ventures, who discusses the evolution of the biotech investment model. Next month IMS will release the definitive global market data for 2009. Look out for this important market indicator in the next issue of The World Pharmaceutical Market Summary. Regards, Paul Jenner - Editor IMS Health Sales Through Retail Pharmacies (Twelve months to November 2009*) NORTH AMERICA $232.5 billion up 5% U.S.A. $216.1 billion up 5% CANADA $16.3 billion up 7% EUROPE (TOP 5) $108.5 billion up 3% GERMANY $34.5 billion up 5% FRANCE $29.1 billion up 1% UK $13.4 billion up 3% ITALY $16.4 billion up 2% SPAIN $14.9 billion up 4% JAPAN (including hospitals) $79.5 billion up 6% CHINA (hospital) $24.7 billion up 27% file:///C|/Documents%20and%20Settings/My%20Documents/FREELANCE/PORTFOLIO/WPMS%20Feb10.htm (1 of 9)17/02/2010 11:02:22 email LATIN AMERICA (TOP 3) $22.9 billion up 11% BRAZIL $12.5 billion up 14% MEXICO $7.04 billion up 1% ARGENTINA $3.3 billion up 22% VENEZUELA $5.6 billion up 32% AUSTRALIA/NZ $7.6 billion up 7% The top 5 therapy classes at ATC3 level in the 12 months to November 2009 were: 1. 2. 3. 4. 5. C10A – Cholesterol & trigly. regulators A2B - Antiulcerants N6A – Antidepressants & mood stabilisers N5A - Antipsychotics C9C – Angioten-II Antag, Plain The top 5 products in the 12 months to November 2009 were: 1. 2. 3. 4. 5. Lipitor Plavix Nexium Seretide Crestor The top 5 corporations in the 12 months to November 2009 were: 1. 2. 3. 4. 5. Pfizer AstraZeneca Novartis GlaxoSmithKline Sanofi-Aventis MAIN NEWS IMS Health's experts share the second in a three part series investigating the promise of China: "Sowing the Seeds of a Blockbuster Launch in China." In China, however promising a new drug product is, being first-to-market is no guarantee of its success. The launch of any new drug should be studied and planned way in advance, and creating the category and the market must be built from the ground up… Click here to read the full report. file:///C|/Documents%20and%20Settings/My%20Documents/FREELANCE/PORTFOLIO/WPMS%20Feb10.htm (2 of 9)17/02/2010 11:02:22 email COMPANY NEWS IN BRIEF Mergers & Acquisitions SIGMA-TAU completed the acquisition of ENZON's US specialty pharmaceutical business, but the main development in the month was NOVARTIS' decision to exercise its option to purchase another 55% of eye care company ALCON from NESTLE, for $180 per share, taking its ownership to 77%. It will then offer to buy the final 23% from public shareholders, but was only prepared to pay them $153 per share – which was not well received: Alcon's independent director committee said the proposal was "grossly inadequate". PFIZER, TEVA and ACTAVIS were reported to be the front-runners in the bids for German generics manufacturer RATIOPHARM. Licensing Pfizer continued its expansion in the generics arena via a collaboration with India's STRIDES ARCOLAB: Pfizer will distribute the latter's sterile injectable and oral products in the US. The US giant also signed a co-development agreement with DEBIOPHARM, which will run a new Phase III trial of its melanoma candidate, tremelimumab. Alcon acquired two topical eye care products, Durezol and Zirgan, from SIRION: both are already marketed in the US, and Alcon also acquired global rights (excluding Latin America), to Zyclorin, in development for dry eye. BIOCRYST licensed its intravenous influenza drug peramivir to MERCK KGaA for Europe, Russia, Canada and Singapore, and to HIKMA for the Middle East (excluding Israel) and North Africa. BRISTOL-MYERS SQUIBB and LILLY settled their dispute over rights to the former ImClone's follow-up to Erbitux, necitumumab: the two will co-develop the Phase III product in the US, Canada and Japan, with Lilly retaining exclusive rights elsewhere. GLAXOSMITHKLINE exercised its option to develop CHEMOCENTRYX's Traficet-EN, for inflammatory bowel diseases, while SANOFI-AVENTIS licensed KALOBIOS' KB001, for the prevention or therapy of Pseudomonas aeruginosa infections. ASTRAZENECA formed an antibacterial collaboration with CRYSTAL GENOMICS, and is to develop companion diagnostics for its cancer treatments with DAKO. KYOWA HAKKO KIRIN licensed REATA's lead compound, bardoxolone, for chronic kidney disease, in Japan and certain other Asian markets, and also began an RNAi oncology collaboration with DICERNA. IPSEN formed a haemophilia alliance with INSPIRATION, while Novartis will collaborate with GENVEC on hearing loss treatments. BIOGEN IDEC signed a licensing agreement with immune-based biologics specialist TRILLIUM. Novartis licensed out Proleukin, marketed for metastatic melanoma and kidney cancer, in the US to PROMETHEUS, while JOHNSON & JOHNSON licensed CNTO-530 to EDISON for clinical evaluation in rare mitochondrial and other neglected diseases. Regulatory activity file:///C|/Documents%20and%20Settings/My%20Documents/FREELANCE/PORTFOLIO/WPMS%20Feb10.htm (3 of 9)17/02/2010 11:02:22 email In the US, Novartis launched Fanapt, developed by VANDA for the acute treatment of schizophrenia in adults, while ASTELLAS and ZOGENIX introduced Sumavel DosePro for acute migraine and cluster headaches. In Japan, SHIONOGI launched flu drug peramivir, licensed from BioCryst, as Rapiacta. The FDA granted extra indications to GSK's Lamictal XR (add-on epilepsy therapy for patients aged 13+ with primary generalised tonic-clonic seizures) and Tykerb (first-line treatment, in combination with letrozole (Novartis' Femara), for post-menopausal women with HER2+ metastatic breast cancer). The EC cleared BMS' Orencia for use in combination with methotrexate in children aged 6+ with moderate-to-severe polyarticular juvenile idiopathic arthritis who have not responded sufficiently to DMARDs. New drugs approved by the FDA included NOVO NORDISK's Victoza, for Type II diabetes in adults; it was also cleared in Japan. ROCHE's Actemra was given the green light for the treatment of moderately-to-severely active rheumatoid arthritis in adult patients who have had an inadequate response to a TNF-inhibitor. ACORDA's Ampyra, which will be manufactured by ELAN and marketed outside the US by Biogen Idec, was approved for use in improving walking in patients with multiple sclerosis. The EC cleared MERCK & CO's Elonva infertility treatment. Japan approved ABBOTT's Xience V drug-eluting stent, which will also be marketed by BOSTON SCIENTIFIC as Promus, plus Novartis' Equa (Galvus) for diabetes, antihypertensive Exforge, and Afinitor, for kidney cancer. Product issues Abbott suspended sales of obesity drug Reductil/Meridia in the EU after the EMA said its risks outweighed its benefits; the FDA asked the company to add a stronger warning to the product's label, noting that it increased the chances of a heart attack or stroke in people with cardiovascular disease. The moves followed the release of data from a 10,000-patient, six-year trial: sibutramine was associated with an 11.4% risk of a cardiovascular event, compared with 10% for placebo. J&J withdrew a number of over-the-counter products, led by Tylenol, mainly in the Americas, following reports of a "musty" odour that was, in a small number of cases, associated with gastrointestinal adverse effects. The problem was linked to trace amounts of a chemical sometimes applied to wood pallets. The FDA chastised the company for not acting sooner. The EMA recommended an update to the label of Biogen Idec and Elan's MS therapy Tysabri regarding management of the risks of PML, while the FDA said it would be reviewing the risk of AMGEN and J&J's erythropoietins with regard to strokes. Pfizer is facing personal injury lawsuits alleging attempted suicides and deaths linked to its smoking cessation drug Chantix, and said it was abandoning plans to seek FDA approval for Lyrica as an add-on treatment for anxiety. Merck & Co said it wouldn't be filing HIV drug vicriviroc for FDA approval in the nearterm after it failed to meet the primary goal in two Phase III studies, while INSPIRE and ALLERGAN's Prolacria failed a Phase III trial for dry eye. Corporate developments file:///C|/Documents%20and%20Settings/My%20Documents/FREELANCE/PORTFOLIO/WPMS%20Feb10.htm (4 of 9)17/02/2010 11:02:22 email Novartis CEO Daniel Vasella is standing down, and will be replaced by head of the pharmaceutical business Joe Jimenez, while Biogen Idec President and CEO James Mullen will retire in June. AstraZeneca said it would be cutting 10,400 jobs over the next few years, including 3,500 associated with a reduction in the number of therapeutic areas it conducts R&D on. Pfizer is laying off 1,200 employees and cut 100 projects from its R&D pipeline; it now has 133 compounds in clinical trials. Merck & Co is shedding more than 500 US sales reps. UCB is exiting the US primary care market as it transitions to being a specialtyfocused company. The US Department of Justice accused J&J of paying kickbacks to Omnicare to ensure that its antipsychotic Risperdal was used in nursing homes. Novartis agreed to plead guilty to violation of the US Food, Drug and Cosmetic Act and pay a $185m fine concerning off-label promotion of its epilepsy drug Trileptal. A US judge approved a $165m settlement from Merck & Co regarding alleged fraudulent statements about the former Schering-Plough's antihistamine Clarinex, while Abbott (and SOLVAY) will pay $22.5m to a number of US states to settle claims that it tried to block generic competition for cardiovascular drug TriCor. The EC stepped up its antitrust investigation into patent settlements between pharmaceutical firms and generics manufacturers. Companies involved in the probe include BOEHRINGER INGELHEIM, Pfizer, AstraZeneca, GSK, sanofi-aventis, Novartis and Roche. LUNDBECK is also being formally investigated for blocking generic competition for its antidepressant Cipramil. Pricing and Reimbursement News France: ASMR ratings up in 2009 The Transparency Commission (Commission de la Transparence) granted a total of 42 improvements in medical benefit (Amélioration du Service Médical Rendu , ASMR) ratings of I-IV in 2009, up from 31 in 2008, according to the pharmaceutical industry association, LEEM. UK: Consultation launched on generic substitution proposals The Department of Health (DoH) has launched a consultation on plans for the introduction of generic substitution. The proposals were due to take effect in January 2010 under the terms of the 2009 Pharmaceutical Price Regulation Scheme (PPRS), but have been delayed until stakeholders have had a chance to comment on the three options now under consideration. UK: AstraZeneca renews distribution deal with wholesalers AstraZeneca will continue to distribute its products exclusively through AAH and Alliance Healthcare (formerly Unichem) over the next four years under a renewed deal. USA: GAO reports on ‘extraordinary’ drug price increases "Extraordinary price increases" for certain brand name drugs have been driven by a "lack of therapeutically equivalent drugs" and "limited competition", says a new report from the Government Accountability Office (GAO). file:///C|/Documents%20and%20Settings/My%20Documents/FREELANCE/PORTFOLIO/WPMS%20Feb10.htm (5 of 9)17/02/2010 11:02:22 email For further information on our Pricing & Reimbursement offerings including IMS Pharmaquery click here. News from Biopharmaceutiques This month we bring you an enlighteneing interview with Michèle Ollier, Partner, Index Ventures, discussing "The biotech investment model must continue to evolve." BioPharmaceutiques: The current economic crisis has deepened the funding problems facing biotechnology firms. How do you see 2009 for biotech companies generally speaking and for European biotech companies in particular? Michèle Ollier: The results are clear and my answer will be fairly standard in the sense that we have seen biotech companies encountering major difficulties in financing or refinancing. It has also been difficult to achieve exits. The reason for this is that investors are now far less confident in biotechnology. This may seem a fairly banal observation, but a very concrete example was seen in 2009. Now, agreements for significant sums have been signed by investors and by those ultimately purchasing the technology and here there is clearly no problem about pricing regarding high-value products and technologies. This continues to be the case and companies developing projects with potentially high added value and providing quality solutions that meet real needs will have no problems raising money or finding buyers. BioPharmaceutiques: Has there not been an increase in the time needed to process financing dossiers in 2009? Michèle Ollier: Yes, from a psychological standpoint, there is currently much less willingness to lay out money. Even if funds are available, subconsciously, there is much more reticence because of fear of investing. Throughout this period, the key priority for venture capital companies has been to support companies already in our portfolios. By definition, we invest in companies that we feel are potential winners and we therefore feel our energy and money is best spent in this field. We then look at those companies about whom we have some doubts and finally, new investments take third place. BioPharmaceutiques: Which are the most difficult stages to fund? Michèle Ollier: It is certain that early-phase projects are becoming increasingly less attractive for venture capitalists. A number of parameters are at play here. First of all, there is the risk element in an environment in which everyone is speaking incessantly about the crisis and wants to take as little risk as possible. Regardless of the development stage of a project, evaluating the potential risk associated with the investment is extremely important. The more advanced the project, the more data we have to work with and consequently the more comfortable we feel. At Index Ventures, we are concentrating more on company creation and early-phase development. There has been no change in this regard since one key parameter we look at is the amount of money already used up by a company. We are not interested in companies that have already raised a great deal of money and we prefer to become involved in projects at a much earlier stage. In our view, such projects must file:///C|/Documents%20and%20Settings/My%20Documents/FREELANCE/PORTFOLIO/WPMS%20Feb10.htm (6 of 9)17/02/2010 11:02:22 email be of high quality, with a real chance of reaching maturity and providing an innovative solution to a major existing need. The quality of the entrepreneurs and scientists involved in the project is also a critical issue for us. The other essential point is the cash consumption required to ensure that the project reaches maturity, at which point a transaction may effectively come about. And there must be a reasonable margin between investment costs and the price of this transaction and our model does not accommodate companies raising EUR 50 to 100 million. BioPharmaceutiques: What do you see as promising scientific and technological directions in the coming years? Michèle Ollier: For the last two years, we have been following the stem cell sector, but we have yet to identify the technology or project in which we would like to invest. This is not to say that no excellent technologies exist; our approach is more opportunistic and when we are interested in a developing technology, we do not attempt at all costs to find a company active in the domain. Acting in this fashion naturally introduces a certain bias into one's choices. The development of products and technologies involves such a high degree of complexity and risk and that our model attempts to introduce as little bias as possible. The best way of achieving this is to look openly at everything without prejudice. When a technology or product presents itself to us, our first reflex is to ask whether we are capable of managing the associated risk and determining the cost of the development programme. Finally, it is essential to establish if the product holds any real potential interest. We do not concern ourselves with whether or not a project is fashionable. Stem cells are of course a very interesting area and we are extremely attracted by a number of sectors, but we will not necessarily invest in them if we do not find an interesting project. Our approach is highly opportunistic and open-minded. BioPharmaceutiques: If you were involved in the funding of biotechnology companies this year, what were your main reasons for doing so? Did you deliberately choose between biotech companies and firms in other domains (medical devices, diagnostics, cleantech, TIC)? Michèle Ollier: Our investment in 2009 was not significant. We invested in NovoCure, a biotech company in the USA, and we are currently finalising another agreement over there. However, we are not ruling anything out specifically since our goal involves finding the most concrete scientific and technological projects of the best possible quality. We have no geographical limitations and we favour the highest quality products available to us. However, we make relatively few investments, generally two or three a year, since we are extremely involved in working closely with those companies in which we have chosen to invest. BioPharmaceutiques: What do you see as necessary changes or developments to enable biotechnology companies to gain access to funding? What role could venture capital play here? Is this a job for venture capital companies? Michèle Ollier: This is a tricky question since it depends on the investment strategy of the individual venture capital companies. At Index Ventures, we rarely get involved in companies that have already been created. The key consideration is the quality of the project and of the management team. Companies that have trouble finding funds are those that clearly have not managed to bring together all the necessary skills. There are many companies with an extremely high quality scientific team, but this on its own is not enough. Developing a product or technology requires many skills: scientific, regulatory, clinical and manufacturing skills and vision. If less file:///C|/Documents%20and%20Settings/My%20Documents/FREELANCE/PORTFOLIO/WPMS%20Feb10.htm (7 of 9)17/02/2010 11:02:22 email weight or professionalism is attached to any of these individual areas, you are bound to have problems at some point developing your product. Unfortunately, many small companies fail to grasp the vital need for each and every one of these parameters and skills. BioPharmaceutiques: So the ideal configuration of a top-level scientist and a manager aware of business constraints within the sector still holds? Michèle Ollier: Quite. I don't see how it could be any other way. It is a necessary prerequisite of product development and there are no other ways to develop a product properly. Scientists that are also good managers do exist, but they are a rare breed, and such people are able to forget that they are scientists and to put on their managers' hats. One very good example is Jean Paul Clozel at Actelion in Switzerland, who was able to make the transition towards this new responsibility and outlook, but such cases are few and far between. BioPharmaceutiques: Do you feel optimistic or pessimistic for European biotech companies that will attempt to raise funds in 2010? Why? Michèle Ollier: I do not feel that things will change drastically for the good over the next year. It is no coincidence that biotech currently finds itself in a tricky position. You can hear investors in biotech funds saying that the biotech investment model needs to evolve in order to provide more attractive performance. You must remember that it is far easier to obtain feedback on extensive investment in areas such as IT for instance than it is in the life sciences. The main reason for less promising performance in biotech concerns the large sums invested in companies attempting to develop product portfolios. A handful of shining examples such as Actelion have lured some into thinking that many prosperous companies may easily be created, but as time goes on, it becomes clear that such examples are in fact the exceptions to the rule and that it is unrealistic to plan the creation of prosperous companies from the venture capital stage. The biotech sector and the venture capital sector have begun to reflect in earnest on how the model should evolve and this reflection will continue in 2010. I feel that this is a key issue for the future funding of biotech and it is certainly one of the major challenges for 2010. For more information on BioPharmaceutiques, click here. *Source: IMS HEALTH. Growth rates are calculated at a constant exchange rate, (i.e. at the local currency level). The unique system in Japan reduces the importance of the retail pharmacy in the distribution chain so sales for Japan include hospital data. For the USA, retail, foodstore and mail order pharmacy channels are included. In other countries sales monitored are limited to retail pharmacies only. file:///C|/Documents%20and%20Settings/My%20Documents/FREELANCE/PORTFOLIO/WPMS%20Feb10.htm (8 of 9)17/02/2010 11:02:22 email We (IMS Health) hold your details on our database so that we may keep you informed about company products and services which may be of interest to you. Your information may be shared for this purpose within the IMS group of companies including in the US. If you do not wish to receive further information from the IMS group, please update your preferences here or contact IMS Health, 7 Harewood Avenue, London, GB, NW1 6JB, UK or use the one-click opt out here. If you would like to be informed about company products and services from the IMS group of companies, please opt-in here. Copyright © 2010 IMS HEALTH. 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