i.Picasso - Telrad International

Transcription

IPicUGIss1.book Page 0 Monday, January 5, 2004 4:26 PM
i.Picasso
IP Business Telephone
USER GUIDE
Issue 1
IPicUGIss1.book Page i Monday, January 5, 2004 4:26 PM
i.Picasso
IP Business Telephone
USER GUIDE
Telrad Connegy, Inc.,
Farmingdale, New York
IPicUGIss1.book Page ii Monday, January 5, 2004 4:26 PM
NOTICE
This publication refers to Telrad Connegy's i.Picasso Station
connected to Telrad Conegy's Unite IP system, Release
e2e-1.12, as of January, 2004. Reproduction and/or distribution of this publication or parts thereof, without written
permission from Telrad Connegy, Inc., is strictly prohibited.
Telrad Connegy, Inc., reserves the right to modify the
equipment and the software described herein without
prior notice. However, changes made to the equipment or
to the software described herein do not necessarily render
this publication invalid.
© 2004 Telrad Connegy Inc.
Farmingdale, New York
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CONTENTS
1.
INTRODUCING I.PICASSO .................................................... 1
Read this first ............................................................................................2
About the i.Picasso IP telephone ..............................................................3
Conventions used in this Guide ................................................................3
Description of i.Picasso .............................................................................5
Buttons .....................................................................................................6
Light indicators .........................................................................................8
The i.Picasso display ..................................................................................9
Soft buttons ............................................................................................10
Soft button state: the color principle ......................................................11
The touchscreen .....................................................................................12
Screen Standby Mode .....................................................................12
The stylus pointer ............................................................................12
Calibrating the touchscreen ............................................................13
Programmable memory soft buttons: BLF, SPD, Feat .............................13
The screen in four tabs ...................................................................14
QWERTY Pop-up Soft Keyboard ......................................................15
Soft button states ...........................................................................15
Overlapping pages ..................................................................................16
2.
OPERATING YOUR I.PICASSO ............................................. 18
Muting the microphone .........................................................................19
Allowing other people to hear your conversation ...................................19
Making internal calls ...............................................................................19
To place a ringing call .....................................................................19
To place a non-ringing call ..............................................................19
If the extension you called is busy (Callback) ..................................20
To cancel Callback ..........................................................................20
To barge into a conversation ..................................................................20
Paging calls .............................................................................................21
Answering calls .......................................................................................21
To answer an intercom call .....................................................................21
To answer a ringing or flashing call .........................................................22
To answer a second call ..........................................................................22
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CONTENTS
Pickup .....................................................................................................23
To pick up a call at another extension ............................................23
To pick up a call ringing in your pickup group ................................24
To view details of a call ...........................................................................24
Making outside calls ...............................................................................25
To place an outside call ..................................................................25
To redial the last outside number you dialed ..........................................25
Correcting dialing mistakes (Delete) ........................................................25
Disconnecting calls .................................................................................26
Automatic redial ......................................................................................26
When you hear an external busy tone ............................................27
To temporarily deactivate or reactivate ARD ...................................27
Waiting for an available outside line (Trunk Queue) ...............................27
To cancel trunk queue ....................................................................28
Hold ........................................................................................................28
To pick up a call from hold ..............................................................29
Manual hold ...........................................................................................29
To place a call on exclusive hold manually ......................................29
To place a call on inclusive hold manually .......................................30
Transferring calls .....................................................................................30
To retrieve a transferred call ............................................................31
Other transferring options: .............................................................31
Conference calls ......................................................................................32
To establish a conference ...............................................................32
To add a new party to a conference ...............................................33
To drop the last party to join the conference .................................33
To remove a party from the conference .........................................33
To consult privately with a conference member .............................34
To return to the conference call
together with the conference member ....................................34
To exit a conference ........................................................................34
Do Not Disturb (DND) ............................................................................34
To place your telephone in Do Not Disturb mode .........................35
To cancel DND mode .....................................................................35
DND messages .......................................................................................35
To program a DND message ..........................................................35
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CONTENTS
To view more DND messages ........................................................35
To select a DND message ..............................................................36
To cancel your DND message ........................................................36
Forwarding calls ......................................................................................36
To program call forwarding .............................................................36
Canceling Call Forward To Me ................................................................37
To cancel Call Forward To Me ........................................................38
Speed Dial ...............................................................................................38
To speed dial an outside number ...................................................39
To program a speed dial button .....................................................39
To program a system speed dial code
(for authorized stations) ...........................................................40
emaGEN Voice Mail ................................................................................41
What is emaGEN? ..........................................................................41
Basic concepts of emaGEN .............................................................42
What can you do with emaGEN .....................................................43
Accessing emaGEN ........................................................................44
Entering your mailbox .....................................................................44
Recording your name and personal greetings ........................................46
To record your name ......................................................................46
To record your personal greetings ..................................................47
Changing your password .......................................................................48
To change your password ..............................................................48
Leaving voice mail messages ..................................................................49
To leave a message .........................................................................49
Leaving special types of messages ..................................................51
To tag a message with a special attribute ......................................52
Receiving messages ................................................................................53
Listening to your messages ............................................................53
To listen to your messages .............................................................53
Viewing the contents of your mailbox ....................................................55
To review your messages on the telephone display .......................56
Browsing through history (Call Log) ........................................................56
The Address Book ...................................................................................57
Using the Address Book .................................................................59
To make a call directly from the Address Book ...............................60
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CONTENTS
Creating New Contacts ..........................................................................60
To add a contact to the Address Book: ..........................................60
To update information of a contact ................................................62
To delete a contact from the Address Book ...................................63
Using the company extension list ...........................................................64
To access the Company Extension List ...........................................64
To sort the Company Extension List by name or extension ............64
To navigate through the Company Extension List ..........................64
To make a call from the Company Extension List ...........................65
Messages ................................................................................................65
Sending messages ..................................................................................65
To send a basic text message .........................................................65
To select and send a predefined message ......................................66
To view more messages ..................................................................66
To select a message ........................................................................66
To send the message to the called extension .................................66
To cancel the message process ......................................................67
Receiving messages ................................................................................67
To review your messages ................................................................67
To call the message sender .............................................................67
To delete a message .......................................................................67
Alarm ......................................................................................................67
To program an alarm time ..............................................................67
To cancel the alarm setting .............................................................68
To stop the alarm ring ....................................................................68
Telephone lock ........................................................................................68
To lock your telephone ...................................................................68
To unlock your telephone ...............................................................68
To bypass extension restrictions .............................................................69
Traveling Class of Service .................................................................69
Recording conversations .........................................................................69
To record a conversation ................................................................70
Screening incoming calls .........................................................................70
To screen your calls .........................................................................71
To reject the call ..............................................................................71
To stop screening your calls ............................................................72
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CONTENTS
Message Monitoring and Call Interception .............................................72
To monitor your messages .............................................................73
To intercept the call ........................................................................73
To reject the call ..............................................................................73
To stop monitoring your calls .........................................................73
Accessing special services (Centrex or PBX) .............................................73
To access services while connected to an outside line ...................74
Advanced features ..................................................................................74
Feature codes .........................................................................................75
3.
CUSTOMIZING YOUR I.PICASSO ........................................... 80
Setting user preferences ..........................................................................81
Turning your i.Picasso into another extension ........................................84
To take ownership of an extension: ...............................................84
Forwarding Calls .....................................................................................85
To define forwarding calls rules from the web: ..............................86
Changing your password .......................................................................87
To change your password: .............................................................87
Information .............................................................................................87
Volumes ..................................................................................................88
To set the volume: ..........................................................................88
Sounds ....................................................................................................89
To select the tune of an incoming call:............................................89
To enable or disable the key click or touch screen sound: .............89
To calibrate your display .........................................................................90
Setting the default Speed Dial screen tab ...............................................91
The UNITe Web Portal ............................................................................92
To access the UNITe Web Portal .....................................................93
Web Interface Settings ....................................................................94
4.
WORKING WITH CUSTOM APPLICATIONS .............................. 96
Custom applications ...............................................................................97
To access i.Picasso’s web applications: ...................................................97
3.1 VIP List – Selective DND ............................................................98
3.2 Conference ...............................................................................99
3.3 Page List ....................................................................................99
3.4 View News ................................................................................99
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CONTENTS
5.
HARDWARE ISSUES ........................................................ 100
Installing i.Picasso .................................................................................101
Unpacking and Inspection ............................................................101
Cautions .......................................................................................101
Connections .........................................................................................102
Back Panel indicators ....................................................................102
Left Side Panel ...............................................................................104
Connection to the Office Ethernet Local Area Network (LAN) .............104
To connect to the office LAN: ......................................................104
Connecting to a PC ..............................................................................105
To connect to a PC ......................................................................105
Connecting the Handset ......................................................................105
To connect the headset: ..............................................................105
Connecting the Headset ......................................................................105
Connection to a power source .............................................................106
To connect the power supply: .....................................................106
Adjusting the lateral tilt .........................................................................106
To connect the tilt adjuster ...........................................................106
Power-On Self Test ...............................................................................107
Adjusting the brightness of your i.Picasso screen .................................108
viii
1
Introducing
i.Picasso
i.Picasso User Guide - Issue 1
READ THIS FIRST
This Guide contains information about your i.Picasso telephone. In it
you will find the following information:
SECTION
CONTENTS
1
Introducing i.Picasso
Includes basic information about the
operating principles of your i.Picasso:
the i.Picasso buttons and light
indicators, the microphone, the
display, the meaning of the icons
and sofkeys, etc.
2
Operating
instructions
Contains instructions for making,
receiving and transfering calls,
establishing conferences, getting
and leaving messages, and many
other advanced telephony
functions.
3
Customizing
your i.Picasso
Explains how to tailor the i.Picasso
operation to suit your preferences,
add entries to your personal Address
Book and Personal Speed Dial List,
program memory buttons, change
your password and more.
4
Working with Web
applications
Tells you about the i.Picasso’s ability
to display and operate web
applications and how to manage
them.
1
5
SECTION
CONTENTS
Hardware issues
Describes the main physical
components of the i.Picasso and
instructs you about connecting it to
the power and data networks, as
well as for regulating its operation.
ABOUT THE I.PICASSO IP TELEPHONE
The Telrad Connegy i.Picasso is the first fully featured and complete
IP telephone of its kind.
i.Picasso features a VGA LCD and a touch screen, high quality IP
audio, multi-line appearances and handsfree operation. Its
advanced telephone features include graphical call transfer, forwarding and recording. Its integrated HTML capabilities allow direct
access and viewing of content from web sites.
The Telrad Connegy i.Picasso combines the power of the UNITe
business system with the latest developments in web and Internet
based communications.
CONVENTIONS USED IN THIS GUIDE
Throughout this Guide, the following conventions have been used:
Bolded capitals, as in SPEAKER, indicate an i.Picasso button.
Italic text denotes a keyboard button as on a PC, such as Enter.
2
Bolded numbers in square brackets indicate i.Picasso dialpad buttons, such as [1], [#].
Text inside a box indicates an i.Picasso screen textual soft button.
For example -
Feat
. Icon soft buttons are either shown, as in
, or referenced in plain text.
The Letter Gothic Italic font indicates text you enter through the
dialpad or the display keyboard, as in Yes.
Text in Courier New font, as in IP Address, stands for text displayed on the i.Picasso screen.
3
DESCRIPTION OF I.PICASSO
Figure 1.1 i.Picasso telephone faceplate layout
4
BUTTONS
Figure 1.1, above, shows the buttons on the i.Picasso. These are
listed below:
BUTTON
FUNCTION
MUTE
This button disables and enables your telephone
microphone. While having a conversation, press
MUTE when you do not want to be heard by
the other party. Press MUTE again to enable the
microphone.
VOLUME
Controls the volume of the currently active device.
For example, if you are listening to a voice mail
message through the speaker, pressing the
VOLUME button will affect the volume of the
speaker.
SPEAKER
Turns the speaker On/Off. If you were engaged in
handsfree dialing or a handsfree conversation,
pressing SPEAKER will be the same as hanging
up.
SHOW CALLS
Displays the i.Picasso Calls Screen.
TRANSFER
Used to transfer the call to another extension and
to establish conference calls.
REDIAL
Redials the last number that you have dialed.
HOLD
Places the current call on hold.
5
BUTTON
FUNCTION
MESSAGE CENTER
Press to display current voice mail and text
messages.You can press the MESSAGE
CENTER button at any time, but the telephone
must be idle for you to be able to answer
messages.
APPLICATIONS
Displays your customized web applications.
ADDRESS BOOK
Opens the Address Book screen.
SPEED DIAL
Displays the i.Picasso All screen. [>>>> Need
a better name for this screen
<<<<]. In idle state, all four tabs (All, BLF, SPD
and FEAT) are displayed, with all their soft
buttons in reduced state (see below, page
page 1-14).
SETTINGS
Displays the Configuration menu for customizing
your extension and displaying information about
it.
NAVIGATION
BUTTONS:
These buttons serve a variety of purposes:
Functions as the PgUp and PgDn buttons on a
PC keyboard. It also scrolls along a textual
configuration screen.
UP/DOWN
BACK, FWD
Enable you to navigate between fields in
application screens.
CLEAR
Erases the last digit or character that you have
typed.
6
OK
The OK button is equivalent to the keyboard’s
Enter key on a PC.
LIGHT INDICATORS
The red indicators that appear on the top of i.Picasso notify you of
the following:
Indicator
SPEAKER
MUTE
Function
This green light indicates that the speaker is
on.
A green steady Mute light indicates that the
telephone speaker has been disabled. You
can activate the Mute feature, for example,
during a handsfree call; this will enable you
to talk to someone in the room without the
other party to the call hearing you.
The green Mute light starts blinking when
the i.Picasso screen goes into Standby
mode (see also “Screen Standby Mode” on
page 11).
When the Speaker and the Mute indicators
blink, this means the telephone is in Do Not
Disturb or in Follow Me state.
7
Voice Mail
This lets you know when you have new
text or voice mail or messages waiting for
you. The number under the icon indicates
how many new messages you have. If the
Unified Message feature is enabled in your
system, this indicator will alert you to e-mail
messages too.
THE i.Picasso DISPLAY
The i.Picasso display is divided into three main areas:
1. Top zone – Displays the user’s name, extension number, day of
week, date and time.
2. Main zone – Displays the currently active screen. Speed Dial is
i.Picasso’s default screen.
3. Hot zone – The hot Zone is the bottom area of the i.Picasso
display. It shows two groups of functional soft buttons. The
actual soft buttons contained in the Hot Zone depend upon
system programming.
The Hot Zone is visible at all times, independently of
which display pages shown (see below, Overlapping
More pages, on page 1-15). iOnly one group of soft buttons is displayed at each time. You can switch between them by
pressing the More soft button. Once you press the More soft
button, the second set of Hot Zone soft buttons is displayed,
and More changes to Prev. The second Hot Zone soft button
group is displayed for about one minute, then it returns to the
8
default state, with More and the first group of soft buttons displayed.
The Top Zone
The Active Zone
The Hot Zone
SOFT BUTTONS
Soft buttons are the software-enabled touchscreen icons that
appear on the display, in the dynamic Hot Bar. Five buttons appear
on each Hot Bar screen at any given time. Press the More soft
button to display the second set of buttons.
The actual soft buttons displayed on your i.Picasso screen depend
on system programming. Your system administrator should be able
to provide more information regarding the possibilities of your i.Picasso display.
9
SOFT BUTTON STATE: THE COLOR PRINCIPLE
Some soft buttons on the i.Picasso screen change their background
or foreground color depending of the state of their associated function. The general principle is as follows:
• A green background or icon indicates that the associated extension/line number or feature are in use;
• A red background or icon indicates that the associated extension/number or feature cannot be activated presently, either
because it is already active, or because it cannot be accessed for
other reason.
The following soft buttons have different states:
Table 1.1: Soft button state indicators
Extension programed
in Busy Lamp Field
(BLF) soft button
Flashing red:
extension ringing.
Steady red: extension
busy
Do Not Disturb (DND)
Steady red: DND
mode is On.
Flashing red: Follow
Me is activated.
Automatic redial (ARD)
Green when active.
Music on Hold
Green when active.
Call Record
Green when active.
10
Table 1.1: Soft button state indicators
Call Log
Green when there is a
new unanswered call.
THE TOUCHSCREEN
The i.Picasso display has touchscreen capability. This means it is sensitive to contact pressure, so that touching an area of the screen is
the same as pressing a button. The touchscreen enables you to use
the system and navigate within it simply by touching icons and links
displayed on it.
The touchscreen is i.Picasso’s input device, much like a keyboard or
a mouse. In order to select an option you simply touch it on the
screen; in order to move between fields on a screen, you touch the
required field.
Screen Standby Mode
The i.Picasso screen automatically goes into standby mode when
idle for 15 minutes. In standby mode the screen is off, and the Mute
indicator blinks at a slow rate. To turn the screen back on simply
press any key, or touch any area on the screen.
The stylus pointer
Touching the screen is best done using the i.Picasso stylus pointer.
The stylus pointer is a pen-like pointing device that can used with a
touchscreen. A stylus usually has a much finer point than a finger
and therefore is useful for more precise touchscreen operation. Pull
out the i.Picasso stylus pointer from its holder at the top right corner
of the telephone.
11
Calibrating the touchscreen
If you find that soft buttons on the screen fail to react properly, your
touchscreen may need calibrating. See “To calibrate your display” on
page 90, for instructions on how to perform this simple procedure.
PROGRAMMABLE MEMORY SOFT BUTTONS:
BLF, SPD, FEAT
The i.Picasso enables you to store codes in soft button memory for
diverse uses. There are three types of memory soft buttons:
BLF (Busy Lamp Field) soft buttons: Enable
you to store an extension number and name for
one-touch dialing.
BLF soft buttons also show the present state of
the associated extension: idle extension soft
buttons are shown with a blue Talk icon, while
busy extensions are shown with a green Talk icon.
Bob Snyder
SPD (Speed Dial) soft buttons . You can store
frequently dialed numbers in SPD soft buttons. The numbers you
store can include both telephone numbers and special codes, such
as outside line numbers, Least Cost Routing (LCR) numbers, pause
characters, etc. SPD buttons display the name of the destination for
eas access.
Feature soft buttons: These soft buttons can
store function codes for single touch activation
of diverse functions and features of the system.
12
Feature soft buttons display the feature name and (if existing) icon
of the function associated with them.
See Section 3 Customizing your i.Picasso, for more information on
how to store numbers in your BLF, SPD and Feature soft buttons.
The screen in four tabs
BLF, SPD and Feat buttons
can be displayed in full view
format each, or all together
in reduced format. The i.Picasso All screen shows all soft
buttons in reduced formats.
Pressing each of the other
three tabs of the Active Controls screen tabs displays the
respective soft buttons in full
view format. Pressing the All
tab displays all three groups
in reduced format.
By default, the All tab is the
first choice displayed whenever you press the SPEED
DIAL button. You can select
which of the four tabs will be displayed as first choice. See “Setting
the default Speed Dial screen tab” in Section 3.
Figure 1.1 The four tabs
of the Active Controls screen
13
QWERTY Pop-up Soft Keyboard
An integrated QWERTY soft keyboard, pops-up automatically at the
bottom of the screen, whenever you have to enter text.
The default setting is lower-case. Pressing the S
hift key will change all the keys to the upper-case mode (and the
key’s color changes to blue), until you release the Shift key.
Soft button states
Soft buttons can be displayed in one of two formats:
Reduced. soft buttons appear in a minimized format. For example,
the BLF, Speed Dial and Feature soft buttons displayed by pressing
the SPEED DIAL button, under the All tab, are contained in a
square frame. Even in reduced format, soft buttons are sensitive to
contact.
Figure 1.2 Soft buttons in reduced format
Full display. soft buttons appear in a rectangular format, as can be
seen when selecting one of the screen tabs: BLF, SPD or FEAT.
14
Figure 1.3 Full display of soft buttons under the BLF tab
OVERLAPPING PAGES
Several screens or “pages” coexist on the i.Picasso display. Although
you can see only one of them at a time, they are all in the telephone’s memory, and you can recall each one of them at the press
of a button. Even when it is not displayed, each page is still fully
active, and can be redisplayed by just pressing the appropriate button.
Active operations controlled by each of the screens, such as ongoing telephone calls and working applications, still go on even if they
are not displayed. You may compare these overlapping screens to
15
channels on a TV set. As you flip through the channels, these do
not stop broadcasting: they still continue in the background.
16
2
Operating
your i.Picasso
Operating your i.Picasso
MUTING THE MICROPHONE
If you want to talk to someone in your office during a handsfree or handset call without the connected party hearing, you can disable the
telephone set microphone.
Just press MUTE during a conversation.
ALLOWING OTHER PEOPLE
TO HEAR YOUR CONVERSATION
While you are speaking through the handset, the
conversation can be directed through your telephone speaker, so that people next to you can
hear it.
• Press SPEAKER.
The SPEAKER button indicator turns on.
Both you and the other party are heard via the
speaker.
MAKING INTERNAL CALLS
To place a ringing call
1. Dial [1].
2. Dial the extension number.
To place a non-ringing call
• Dial the extension number.
19
If the extension you called is busy (Callback)
When you dial an extension and hear busy tone,
you can activate the Callback feature:
1. Press CBack .
2. Hang up.
When the called extension becomes available,
your telephone rings. Then:
The Talk
soft
button
Talk
Press the Talk soft button. If you prefer, you can
press SPEAKER or lift the handset.
You hear the called extension ringing.
To cancel Callback
Press CnclCBack .
TO BARGE INTO A CONVERSATION
Depending on system programming, you may be
able to break into another conversation.
Barge
When you dial an extension and hear busy tone:
• Press the Barge soft button.
A warning tone is heard by all parties, depending on system programming.
20
PAGING CALLS
You can make announcements through an external page unit, or through the speakers of all telephone sets in a page zone.
1. Lift the handset.
Feat .
2. Press
3. Dial the Page zone access code ([4][1] - [4][8]).
After the double tone burst:
4. Make your announcement.
ANSWERING CALLS
Talk
When you receive a call, the display changes to
show an active line with the Talk and the Drop
soft buttons. On the line above the active display,
the ringing outside line or extension number are
displayed. If the caller name is available, it is displayed too.
Drop
The Talk and
Drop soft buttons
You usually also hear a ring, unless your set has
been programmed not to ring.
TO ANSWER AN INTERCOM CALL
To answer an intercom call coming through your
21
telephone speaker:
• Talk through the microphone.
Intercom calls are restricted in time (the exact
duration is programmed in your system by the
System Administrator).
If you lift the handset, the call becomes a handset-to-handset call, which is not restricted in time.
TO ANSWER A RINGING OR FLASHING CALL
• Pick up the handset
or
• Press the flashing Talk soft button.
After you answer the call the display changes
to the following:
The line below the display reads Active, and the
duration of the call..
TO ANSWER A SECOND CALL
When a call arrives while you are already engaged
in conversation, it appears in the display on top of
the current call.
22
Figure 2.1
A second call arriving
Press the Talk soft button on the panel of the new
call with the tip of your finger or with the stylus.
The new call is answered and the previous call
goes on hold (see “Hold” on page 28).
PICKUP
You can answer a call that is ringing or on hold at
another extension, without leaving your desk.
Pickup
To pick up a call at another extension
The Pickup 1. Press the Pickup soft button.
soft button
Figure 2.2
23
After pressing the Pickup
soft button
2. Dial the number of the extension at which the
call is ringing or on hold.
To pick up a call ringing in your pickup group
• Press a soft button programmed with Group
Pick Up.
or
1. Press the Pickup soft button.
2. Press All.
TO VIEW DETAILS OF A CALL
When a call is ringing, or when you are engaged
in conversation, you can view details of the call on
your display. The following details are displayed:
• Outside line name
• Outside line number
• Caller ID name (if available)
• Caller ID number (if
available)
• Inside caller’s name
• Time display
One of the above details is displayed by default
when a call starts ringing at your extension.
NOTE
The information displayed by default is preprogrammed and can be modified to suit your
preferences. Ask your system Administrator
for more details.
24
MAKING OUTSIDE CALLS
Outside calls may be placed by accessing an outside line (or outside line group) or by using the
Least Cost Routing (LCR) feature.
Wherever this Guide instructs you to access an
outside line, you may:
• Dial directly (if programmed to do so).
• Press a soft button programmed with an outside line or outside line group code.
• Dial an outside line code or outside line group
code.
• Press a soft button programmed with the LCR
code.
• Dial the LCR code (usually [9]).
To place an outside call
1. Obtain an outside line.
2. Dial the desired number.
See also
TO REDIAL THE LAST OUTSIDE NUMBER YOU DIALED
Press REDIAL.
CORRECTING DIALING MISTAKES (DELETE)
You can correct digits you entered in a dial
sequence before these are dialed out.
25
Delete
The Delete soft button appears to indicate the
the Delete feature is available. This will happen
when programming Speed Dial numbers or
Account Codes, and when dialing on outside lines
defined as working in en-block (Send) mode.
Numbers dialed on these lines are sent out manually after dialing is finished.
DISCONNECTING CALLS
If you want to disconnect an ongoing, intrusion
or page call, or are not interested in answering a
ringing one, you can do so at the touch of a soft
button.
While in conversation, or when a call is ringing,
press the Drop soft button.
Ringing calls you drop are transferred to the Call
Forward No Answer (CFNA) number, if one has
been programmed at your extension. If no CFNA
number has been programmed, the caller continues hearing the ringback tone, and you stop
hearing the ring, but you can retrieve the call by
pressing the soft button associated with it, on the
right side of the display.
AUTOMATIC REDIAL
If you dial an outside number and hear busy tone,
you can have the system dial the number several
times, at defined intervals.
26
When you hear an external busy tone
• Press an ARD soft button, if one has been programmed on your telephone.
When the called party answers:
• Press SPEAKER or lift the handset.
If the dialed number rings, or if the system
makes the maximum number of dialing
attempts, the Automatic redial is deactivated.
To temporarily deactivate or reactivate ARD
Press the ARD soft button again.
NOTE
Several Automatic redials may be activated
simultaneously by using more than one ARD
soft button.
WAITING FOR AN AVAILABLE OUTSIDE LINE
(TRUNK QUEUE)
When you try to select an outside line and hear
busy tone:
1. Press TKQue . The TKQue button background changes to green, to indicate that the
feature has been activated.
When an outside line becomes available, the
system rings your extension. Then:
2. Press SPEAKER or lift the handset.
3. Listen for outside dial tone and dial the desired
number.
27
To cancel trunk queue
• Press TKQue again.The soft button background reverts to its normal color.
HOLD
Ongoing calls are automatically placed on hold
whenever you answer another ringing call.
NOTE
Automatic hold may be disabled by the system
administrator.
The call on hold is contained in a separate panel
and indicated on the panel’s tab. You can switch
between panels -and calls- by clicking on the
desired tab and press the Talk soft button:
Figure 2.3 One call is active on one panel;
a second call is on hold on the panel behind
There are two types of hold:
• Exclusive hold: the call can be retrieved only
from your extension.
28
• Inclusive hold: the call can also be retrieved by
other sets with a BLF soft button for your
extension.
Figure 2.4
NOTE
A call on hold
You cannot transfer a call that is on hold.
To pick up a call from hold
Click the tab representing the call on hold to bring
its panel forward.
Click the Talk soft button. If you were connected
to another call when performing this action, that
call will be placed on hold automatically.
MANUAL HOLD
When you place a call on hold, you automatically
receive dial tone and can make a page call or dial
to another extension. If you do not receive dial
tone this means no DN is available.
To place a call on exclusive hold manually
Press HOLD once.
29
To place a call on inclusive hold manually
• Press HOLD twice.
Depending on the programming of your extension, the operation of Inclusive and Exclusive
Hold may be reversed, that is, the first press of
HOLD may activate Inclusive Hold, and the
second press, Exclusive Hold. When a call is
placed on hold automatically, it is on hold as
defined by default.
TRANSFERRING CALLS
You can transfer a call to another extension:
1. Press the TRANSFER button or touch the
The Xfer soft
Transfer soft button on the touchscreen.
button
Figure 2.5
The display after pressing
TRANSFER
2. Dial the number of the extension to which you
wish to transfer the call.
30
Figure 2.6
After dialing the transfer target
3. Announce the call when the other party
answers and then hang-up.
To retrieve a transferred call
If you have not yet hung up and the other party
has not yet answered the transferred call, you
may retrieve the transferred call. To do so, press
the soft button showing the call you wanted to
transfer.
Other transferring options:
You may also:
• Hang up without waiting for the called extension to answer. In this case the call will be
transferred “unscreened” that is, without being
announced.
• Press a BLF or a SPD soft button without pressing Xfer. The called extension rings you can wait
until it answers, or hang up for the call to be
transferred unscreened.
31
• Transfer the call to a voicemail mailbox. To do
so, press the V.Mail soft button, then enter the
desired mailbox number, then hang up.
CONFERENCE CALLS
Both internal and external parties can participate
in a conference call.
To establish a conference
1. Make the first call.
Conf
Join
2. Press the Conf soft button.
3. Make the next call.
After the call is answered:
4. Press the Join soft button to complete the
three-way conference.
While in a conference, the display shows one
soft button for each of the parties to the con-
32
ference. Each soft button shows the number or
caller ID of one of the parties.
Figure 2.7 A conference call established
To add a new party to a conference
1. Press the Conf soft button.
2. Make the next call.
3. Press the Join soft button when answered.
To drop the last party to join the conference
Press the Last soft button.
To remove a party from the conference
1. Press the SPLT soft button on the left side of the
screen, next to the indicator of the party you
want to remove from the conference.
2. Press The Drop soft button.
3. Press RET to return to the conference.
33
To consult privately with
a conference member
• Press the SPLT soft button that has the number
of the required party.
To return to the conference call together with
the conference member
• Press the Join soft button.
You are connected again with all conference
members.
To exit a conference
• Hang up.
The remaining parties are still connected as
long as there is a system extension in the conference.
DO NOT DISTURB (DND)
If you do not want calls to ring at your telephone,
temporarily, you can activate the DND feature.
DND
To activate Do Not Disturb mode press the DND
The DND soft soft button. When DND is off, the DND soft butbutton,
ton appears in blue. When activated, the DND
deactivated soft button changes to steady red, and no calls
ring at your telephone. Internal callers hear busy
tone and see your DND message, if programmed.
If your set is programmed for DND call forwarding
DND
or for Call Forward, calls are forwarded to a preThe DND programmed number.
soft button,
activated
34
To place your telephone in Do Not Disturb
mode
Press and hold the DND soft button.
To cancel DND mode
• Press and hold the DND soft button.
The color of the DND soft button reverts to
blue and calls ring at your set.
NOTE
The MUTE and SPEAKER lights blink if the
screen saver is active while the i.Picasso is in
DND mode.
DND MESSAGES
You can select a predefined message that appears
on the display of telephones that call your extension, while it is in DND mode. You can also ask
the System Administrator to program additional
messages for you.
To program a DND message
1. Press SETTINGS.
2. Press the DND Msg soft button.
The first five of the available messages are displayed (see the DND Messages table, at the
end of this guide for a complete list of available
messages).
Next
The Next
soft button
35
To view more DND messages
• Press the Next soft button.
The OK soft
button
To select a DND message
1. Press the soft button adjacent to the desired
message.
If the message includes asterisks (*), you can
edit the message by pressing the desired digits
on the dialpad. The numbers you dial appear in
the message in place of the asterisks.
2. Press the OK soft button.
To cancel your DND message
1. Press the SETTINGS button.
2. Press DND Msg.
3. On the Messages list screen, press the Cancel
soft button.
FORWARDING CALLS
You can program your telephone set to forward
your calls to another extension.
To program call forwarding
1. Press SETTINGS.
2. Press the Forwarding soft button. The Call Forwarding screen appears, showing three tabs:
All Calls, Internal, External. For
each of these you can program the Call Forwarding behavior of your i.Picasso telephone.
3. At each tab you can select whether to forward
all calls unconditionally (that is, always), only
when your set is busy, or only calls that are not
answered.
36
4. For each category you want to program, select
the type of destination from the list box on the
left, then enter the new destination for Call Forwarding:
• Attendant - Forward calls to the attendant.
• None – Do not forward calls. This is i.Picasso’s
default option.
• Telephone – to direct calls to a specific internal phone number. Enter the required phone
number in the text box on the right.
NOTE
To use an external number as a forward
destination, you must store it as a speed dial
code first.
• Speed dial - To forward calls to a number
stored in a speed dial list. Enter the required
speed dial code in the text box on the right.
• Voice mail – To direct calls to your voice
mailbox.
5. Press Update to store your settings, or Exit
to leave without change.
You can also program Call Forwarding from the
UNITe IP Web Portal l (ask your system administrator for instructions on accessing the UNITe Web
Portal from your internet browser).
CANCELING CALL FORWARD TO ME
If another set has programmed your telephone
set as its forwarding destination and you do not
37
wish to be disturbed by those calls, you can cancel your status as a call forwarding destination.
To cancel Call Forward To Me
1. Press the Cancel soft button. The following
screen appears:
2. Press Flw ;
3. Press All to cancel Call Forward To Me from
all extensions
or
Dial the number of the extension from which
you no longer want calls forwarded to your
extension.
SPEED DIAL
Speed dial shortens the procedure of dialing outside numbers by using speed dial soft buttons
and speed dial memories (called “bins”).
Two speed dial lists are available for your use: a
system speed dial, which is programmed by an
authorized user and can be accessed by all system
users, and a personal speed dial list that you can
program and can only be accessed from your
extension.
38
In addition, ten speed dial soft buttons appear on
your i.Picasso All screen for easy and quick access
to the first ten codes of your personal speed dial
list. To display them, just press SPEED DIAL. The
i.Picasso Speed Dial screen will appear showing
the ALL, BLF, SPD and Feat tabs. See Programma-
ble memory soft buttons: BLF, SPD, Feat in Section
1, above, for an explanation of screen soft speed
dial buttons.
The Speed
soft button
To speed dial an outside number
1. Press the appropriate Speed Dial soft button,
or
2. Press the Speed soft button. The screen shows
the following panel:
3. Dial the desired speed dial code (three digits).
To program a speed dial button
With the ALL or SPD tab of the Speed Dial screen
displayed, press a soft speed dial button for about
two seconds.
The Speed Dial programming panel opens.
39
To program a system speed dial code (for
authorized stations)
1. Press Prog and the Speed soft button, or
press SETTINGS and the Speed Dial soft button. The Speed Dial programming panel opens.
2. Dial a speed dial bin code (three digits; e.g.
008).
3. Dial a number followed by the number you
want to store. (See also CORRECTING DIALING
MISTAKES, above).
NOTE
The Save
soft button
While dialing, you may press the Delete soft
button to erase the last digit you entered.
3. Press the Save soft button to save the number
and exit,
or
Press the Send soft button to enter the number
immediately into memory and continue programming (you may, for example, press Name
afterwards, to program a name for the speed
dial bin).
4. Hang up.
You may enter pauses where needed in a speed
dial sequence by pressing [#]. Also, if programming a number to be dialed on Centrex lines, you
can press Flash to enter a signaling digit.
40
NOTE
If you hear an error tone, you are probably
out of speed dial memories. Ask your System
Administrator to increase the amount of
memories allocated to you.
You may also program private speed dial numbers
from the UNITe IP Web Portal (consult your system
administrator for instructions on accessing the
Web Portal from your internet browser).
EMAGEN VOICE
MAIL
What is emaGEN?
emaGEN is the Unite IP system’s application generator, incorporating an electronic voice mail system. It provides you with an easy, fast and
dependable way to communicate with people
inside and outside your organization.
• For outside callers dialing in to your organization, emaGEN plays a recorded announcement
that offers assistance in reaching the person
with whom they want to speak, and provides
options for proceeding if that person is subsequently unavailable.
• For you, as an emaGEN subscriber, the wide
variety of emaGEN features provides you with
the flexibility you need in managing your communications requirements, such as handling
incoming calls, and leaving and receiving messages.
41
Basic concepts of emaGEN
What is a mailbox? Every internal emaGEN user
is assigned a mailbox for her own personal use.
This is where the recorded messages you receive
are stored.
Each mailbox has a unique number (up to six digits). Your mailbox number is usually the same as
your extension number.
Once the system administrator has assigned a
mailbox to you, you personalize it by:
• Obtaining a unique password from the system
administrator (which you can change or cancel);
• Recording your name in your mailbox;
• Recording the personal greetings that you want
your callers to hear when you are unavailable or
busy.
Menus. A menu is a list of options. You make a
selection from a menu by pressing the appropriate
button or dialing a digit. You may then receive
another, different list of options, depending upon
your selection.
You do not have to listen to the entire recorded
menu before making your selection.
Your system may have been programmed with
menus that are slightly different from the ones in
42
this Guide. See your system administrator for
more information.
NOTE
After the menu recording is finished, you have
five seconds in which to make a selection from
the menu. If you do not make a selection
within five seconds, the previous menu
appears or is played. If again you do not
make a choice within five seconds, you exit
emaGEN.
Password. Your mailbox has a unique password
to make sure that no one but you has access to
the messages you receive. You receive a password
(of up to 12 digits) from the system administrator,
and you can change it later.
What can you do with emaGEN
emaGEN enables you to perform the following
functions:
• Receive messages;
• View your message listing on screen;
• Leave messages for other subscribers;
• Leave messages for a group of subscribers;
• Record your telephone conversations;
• Screen incoming calls;
• Store messages intended for future delivery;
• Have a message time tag (date and time that a
message was sent) attached to incoming messages;
43
• Attach an annotation to a message you are
redirecting;
• Receive confirmation when a message you
have sent is heard by the receiving party;
• Tag messages as urgent and/or private;
• Forward calls and/or messages to another destination;
• Index saved messages for future retrieval;
• Copy or transfer messages you have received to
other mailboxes;
• Program Automated Attendant service for your
mailbox.
The V.Mail
soft button
Accessing emaGEN
Press the V.Mail soft button, if one has been programmed for your i.Picasso, or dial the emaGEN
access code.
Four soft buttons appear on the screen: LEAVE
MSG, ENTER MBOX, YOUR MBOX and EXT
ASSIST.
Entering your mailbox
You generally enter your mailbox from your own
extension, using the emaGEN access code that
the system administrator has defined. However,
you can also enter your mailbox from any standard tone dial telephone. For example, if you are
at home and want to listen to the messages you
received at the office, you can dial the emaGEN
44
telephone number and then enter your mailbox
number.
1. Press the YOUR MBOX soft button, or dial
[#][#]; if you have any messages, you hear a
recorded announcement:
You have <number> new messages and
<number> saved messages, and are asked to
enter your password.
2. Enter your password;
Four buttons appear on the screen: NEW
MSGS, MSGS FOR GR, GREETING, SET
OPTION.
Four soft buttons appear on the panel above:
Prev, List, Undel, Msg and Help.
You hear the MAILBOX Menu.
To view a list of your messages
[9]
To listen to your new messages
[1]
To record a group message
[5]
To listen to your saved messages
[6]
To leave a message for another mailbox
[2]
To record personal greetings
[3]
To set mailbox options
[4]
To undelete messages
[7] *
To review your future delivery
messages
[8] **
* You hear this option only if there are deleted
messages which may still
be recovered.
** You hear this option only if there are future delivery messages waiting in your mailbox.
45
RECORDING YOUR NAME
AND PERSONAL GREETINGS
You personalize your mailbox by recording your
name and your own personal greetings.
To record your name
1. Press the GREETING soft button;
you receive the Personal Greetings Menu:
To record your mailbox greeting
[1]
To record your personal busy greeting
[2]
To record your name
[3]
To record your special temporary greeting
[4]
To record your internal mailbox greeting
[5]
2. Press YOUR NAME or dial [3];
you hear the Personal Greetings Record Menu.
To playback the message
[1]
To erase the existing message
[3]
To record a new message
[5]
To record a new message -with amplification
[6]
3. Press RECORD NEW and wait for the tone
before saying your name.
While you are recording either your name or
personal greetings, the ADD TIME and END OF
MSG soft buttons appear on the screen. Unless
your system is programmed differently, you
have one minute to finish recording. The sys-
46
tem administrator may program the recording
time to a greater value, up to unlimited.
4. When you finish recording, press END OF
MSG, or [#];
You receive the End of Record Menu:
To review your recorded message
[1]
To save your message
[2]
To erase this message
[3]
To add to this message
[4]
To erase this message and
record a new one
[5]
5. Press SAVE MSG or [2], to save the recording of
your name;
you return to the Personal Greetings Menu.
NOTE
If you exit the END OF RECORD Menu
without pressing {SAVE MSG}, your
recording will not be effective.
To record your personal greetings
You record your various personal greetings in the
same way that you record your name. The only
difference is that you select [1], [2], [4] or [5]
from the Personal Greetings Menu in step 2
above, depending upon the type of greeting you
want to record. There is no other difference in the
procedure.
• Callers hear your personal mailbox greeting
when you don't answer your ringing telephone, when it is in the Do Not Disturb (DND)
47
mode, or when you have not recorded a busy
greeting;
• Callers hear your busy greeting if they call
while you are using your telephone;
• Callers hear your special temporary greeting
(for example, while you are on vacation), until
you erase it, after which your mailbox reverts to
your regular personal greeting.
• Callers from within the system hear your internal greeting (if programmed) as an alternative
to your mailbox greeting.
CHANGING YOUR PASSWORD
You receive your initial password from the system
administrator, but can change it at any time. You
may also delete your password. However, if you
do so, anyone can enter your mailbox and listen
to your messages.
To change your password
6. Enter your mailbox (dial the emaGEN access
code and dial [#][#]).
7. Enter your current password;
you receive the Mailbox Menu.
8. Press the SET OPTION soft button or dial [4];
you receive the Mailbox Options Menu:
Call out options
[1]
[2]
To program group lists
[6]
9. Press the PASSWORD soft button, or dial [2];
48
10.You are asked to enter your new password.
Enter your new password (up to 9 digits) followed by [#].
11.You now have the following options:
Call out options
[1]
[2]
12.The new password is either confirmed or canceled and you return to the Mailbox Options
Menu.
LEAVING VOICE MAIL MESSAGES
To leave a message
1. From inside your mailbox -- press the Msg soft
button (or dial [2]) and enter the number of the
mailbox to which you wish to send a message,
or [#] for group;
you hear a recorded message:
Message will be sent to mailbox number ___.
Please record after the tone, then dial [#] after
recording.
Then you hear a short tone. If the mailbox has
a personal greeting, you hear it instead of the
voice message sequence.
2. After you hear the tone, record your message.
While you are recording, the soft buttons ADD
TIME and END OF MSG appear. Unless programmed differently, you have two minutes to
record your message.
3. When you have finished recording, dial [#] or
press the END OF MSG soft button; the panel
49
above displays the following soft buttons: Prev,
Repeat, Save, Erase, Record. Four soft buttons
appear also: PLAYBACK, ADD TO MSG,
RERECORD, SAVE OPTION. You hear the following menu:
To review your recorded message
[1]
To confirm and save this
[2]
message in the system
To erase this message
[3]
To add to this message
[4]
To erase this message and
record a new one
[5]
To confirm and save this message with
options
[6]
To repeat this menu
[#]
To return to previous menu
[ ]
*
4. Press SAVE MSG or [2];
your message is sent and you return to the
MAIN Menu.
NOTE
If you hang up without pressing any key, your
message is sent and you exit emaGEN.
• If you dial [1] you hear the message again and
remain in the End of Record screen.
• If you dial [3] the message is erased and you
return to the Mailbox screen.
• If you dial [4] you hear a tone, state your addition to the message, and dial [#]; you remain
in the End of Record Menu.
50
• If you dial [5] the message is erased. You hear a
tone, record your new message and dial [#].
You remain in the End of Record Menu.
• If you dial [6], you can designate the message
as being of a special type.
Leaving special types of messages
A message can be tagged with one or more of
the following four attributes:
1. Urgent. A message tagged 'URGENT' will be
heard before other non-tagged messages sent
to the target mailbox, regardless of its chronological arrival.
2. Confidential. When you tag a message with
the CONFIDENTIAL attribute, the system indicates that it saved the message as “confidential”. However, you should be aware that a
CONFIDENTIAL tag does not prevent the recipient from forwarding the message to other subscribers. However, you can ask the system
administrator to program your mailbox so that
private messages are not automatically copied
from your mailbox into another mailbox.
3. Confirmation. If you tag a message for confirmation, you will receive a recorded announcement at the time the person to whom you sent
the message listens to it: Your message to
<name of recipient> on <date and time that
you sent the message> was heard. If the target mailbox has no name, the mailbox extension number is heard instead. Note that the
date and time in the recorded announcement
51
are the date and time that you sent the message to the target mailbox.
4. Future delivery. The message you have
recorded will be sent on the date and time that
you specify (see below).
To tag a message with a special attribute
1. If you dial [6] in the End of Record screen (see
above), you hear the Message Attributes Menu
as follows:
To designate a message as urgent
[1]
To designate a message as private
[2]
To tag a message as confirmed
[3]
To designate a message as future delivery
[4]
2. Select the attribute you desire for your message
by dialing the corresponding number.
You can give a message more than one of the
above attributes. For instance, you can make a
message both urgent and private. First dial [1] for
urgent and then dial [2] for private. The Message
Attributes screen continues to appear until you
dial [*] or until you have given the message all of
the possible attributes. emaGEN plays a confirmation announcement for each attribute you attach
to a message.
52
RECEIVING MESSAGES
Listening to your messages
If there are any messages waiting for you in your
mailbox, the VOICE MAIL button lights up; you
hear a broken dial tone when you lift the handset;
and the second line of your idle display tells you
how many new and existing messages there are.
The number in the upper right hand corner is the
mailbox number.
To listen to your messages
1. Press MESSAGE CENTER;
the screen shows any predefined text messages, and how many emaGEN messages are
waiting for you -- ten in this example:
2. Press the soft button to the left of the line
showing how many emaGEN messages there
are;
You hear a recorded announcement telling you
how many messages there are and then you
are asked to enter your password.
3. Enter your password; you hear the Mailbox
Menu:
53
To view a list of your messages
[9]
[1]
[6]
To record a group message
[5]
To leave a message for another mailbox
[2]
To record personal greetings
[3]
To set mailbox options
[4]
To undelete messages
[7] *
To review your future delivery messages
[8] **
* You hear this option only if there are deleted messages which may still be recovered.
** You hear this option only if there are future delivery
messages waiting in your mailbox.
The emaGEN offers you two ways of reviewing
your new and existing messages. You may choose
to listen to them directly (as described below) or
view a listing of all your messages on the display
before selecting the message/s you would like to
hear, as described in “Viewing the contents of
your mailbox”, below.
4. To listen to your messages, press [6];
the Message Type Selection Menu is heard:
[1]
[2]
To listen to your future delivery messages
[3]
To listen to your confirmation messages
[4]
To listen to your indexed messages
[5]
Fax messages
[7]
5. Dial [1], [2], [3],[4] or [5] to hear messages in
any of the above categories. After listening to
each message, you hear the Listen Menu:
To repeat this message
[1]
To save this message and play the next one
[2]
54
To erase this message and play the next one
[3]
To reply to this message
[4]
To transfer/copy the message to another box
[5]
For more options
[6]
To rewind message while listening
[7]
To pause message while listening
[8]
To fast forward message while listening
[9]
Skip this message
[0]
If you dial [6] while listening to a message, you
hear the More Listen Options Menu:
To lower volume
[1]
For normal volume
[2]
To raise volume
[3]
To decrease speed
[4]
For normal speed
[5]
To increase speed
[6]
To convert a saved message to new
[7]
To add an ID tag to this message
[8]
To repeat this message with time and
mailbox tag
[9]
The above menu enables you to change the volume or speed of the message you are listening to,
or to repeat the message with its time tag.
VIEWING THE CONTENTS OF YOUR MAILBOX
This feature displays a visual listing of all the messages currently stored in your mailbox. You can
55
scroll through the list and play a particular message without having to listen to all the preceding
messages first.
To review your messages on the telephone
display
1. From the Mailbox Menu, press the List soft button or dial [9];
The display shows how many messages you
have in each of the following categories: New,
Saved, Urgent, Future, Deleted, E-Mail:
2. Press the soft button adjacent to the message
category you wish to view;
You see a listing of the messages contained in
the selected category.
Your screen displays the mailbox number and
name, the number of messages in the selected
category and the page number. Each subsequent line contains details of a particular message.
Messages are listed in chronological order, with
the first message being the one most recently
received.
BROWSING THROUGH HISTORY
(CALL LOG)
Your telephone enables you to view details of your
external call history. Information about up to 90
calls (30 for each of the categories: Outgoing,
56
Incoming and Missed calls) is stored and can be
displayed and dialed back.
To access the Call Log press the LOG soft button.
Note that if new unanswered calls are still unanswered, the soft button displayed reads New.
NOTE
Only incoming calls with Caller ID will be
displayed under Received or Missed.
The display shows three tabs: Received,
Dialed and Missed. Pressing each of these will
display a list of calls in the selected category. On
the lower part of the screen appear navigation
and editing controls:
Delete Deletes the currently displayed call from
the list.
Clear All Deletes the entire list in the present
category.
The arrows enable you to browse back and forward through your list of messages.
Figure 2.8 Navigation and editing controls
THE ADDRESS BOOK
The Address Book contains your personal contact
list as well as the list of company extensions.
57
The Address Book is your telephone information
storage for the contacts and businesses you communicate with. Use the Address Book to store
multiple phone numbers, the e-mail address,
street address, web addresses (URLs), and any
other information related to a contact, such as
the contact’s company name and job title. You
define this data through the Web (see below, Creating New Contacts).
The Address Book includes a convenient feature
that allows you to dial a number directly by just
touching it, as well as view data of .
Figure 2.9 The Address Book screen
The list of extensions, defined by the Company
Administrator, comprises the name of each extension on the company network, and its number.
58
Using the Address Book
To access the Address Book, press the ADDRESS
BOOK button.
The Address Book screen opens.
Figure 2.10 Contacts in the Address Book
screen
Contacts are arranged alphabetically according to
the last name. Press the tabs on the left of the
screen to go to a particular letter.
Selecting a contact gives you access to the contact’s first name, last name, phone number(s),
street address, e-mail address and web address.
59
To make a call directly from the Address Book
1. In the Address Book, locate and press the
required contact. A screen opens displaying
the contact’s details.
2. Press the required telephone number. A Call
Panel appears and i.Picasso automatically dials
the number.
3. If you have assigned a URL to this contact, the
URL will automatically open on the screen.
CREATING NEW CONTACTS
You can store different information about a contact, such as job title, phone numbers, fax number, pager number, and e-mail addresses. You can
also enter a URL that can be opened when receiving a call from the contact or when calling the
contact.
New contacts are added to the Address Book via
the Telrad Connegy’s Web Portal application,
dedicated specifically for i.Picasso configuration.
To add a contact to the Address Book:
1. Open the Unite IP Web Portal (ask your system
administrator for instructions on how to
access the Unite IP Web Portal.
2. The Address Book screen opens, displaying a
form with the first name, last name, telephone number, e-mail address and company
name of all contacts in your address book, if
you have already added contacts.
60
3. Click the Add button. The Add New Contact
form appears
.
4. Enter all necessary details.
NOTE
61
Fields marked with an asterisk are
mandatory.
5. If necessary, use the field to the right of the
Work Phone Number field for the contact’s
Extension number.
You can also dial to an Address Book entry by
clicking on its number on the Personal Address
Book screen of the UNITe IP Web Portal.
6. Check the radio buttons against the data you
wish to appear in the Address Book. Only one
set of data appears from each data group.
7. Click Update.
The contact’s details appear in the Personal
Address Book list, and in the i.Picasso’s
Address Book, when you press on the
required contact.
To update information of a contact
1. On the navigation pane, click Address
Book. The Address Book page opens, displaying all contacts in your address book.
62
2. Click the contact whose information you wish
to update. A form with all details of the contact appears, as illustrated below.
3. Change the required details, and click
Update.
The details now appear updated in the Address
Book.
To delete a contact from the Address Book
1. On the navigation pane, click Address
Book. The Address Book page opens, displaying all contacts in your address book.
2. Check the option box of the contact you wish
to delete and at the bottom of the form, click
delete. The contact is deleted from your
Address Book.
63
USING THE COMPANY EXTENSION LIST
To access the Company Extension List
1. Press the ADDRESS BOOK soft button.
The Address Book screen appears.
2. Press the Extensions icon.
The Company Extensions List appears,
with the Names and their Extensions displayed.
To sort the Company Extension List by name
or extension
1. On the Company Extensions List screen, press
the Name or Extension button. The names
or extensions are sorted in either ascending or
descending order.
To sort in the opposite order, press the Name or
Extension button again.
To navigate through the Company Extension
List
The scroll buttons are located to the right of the
Company Extensions List:
• The top button displays the first page of the list.
• The second button displays the next page of
the list.
• The third button displays the previous page of
the list.
• The bottom button displays the last page of
the list.
64
To make a call from the Company Extension
List
Press either the name or number of the required
extension.
MESSAGES
If after dialing an extension, there is no answer or
you hear busy tone, you can send a basic text
message or a message from a defined list, which
appears on the display.
When you send a basic text message, display telephones show “CALL” followed by your extension
name or number (e.g. “CALL STEVE”).
When you send a predefined text message, display telephones show the text of the message,
followed by your extension name or number e.g.
(“GONE OUT STEVE”).
SENDING MESSAGES
The Msg
soft button
65
To send a basic text message
After dialing an extension:
1. Press the Msg soft button.
2. Hang up.
The message is sent.
To select and send a predefined message
You can select a message from a predefined list
(see a list of system messages at the end of this
guide).
After dialing an internal number:
• Press the Msg soft button.
The first five of the available messages are displayed.
To view more messages
• Press Next .
To select a message
• Press the soft button adjacent to the desired
message.
If the message includes asterisks (*), you may
edit the message using the dialpad. Enter digits
on the dialpad; they appear on the screen in
place of the asterisks.
The Send
soft button To send the message to the called extension
• Press the Send soft button
66
To cancel the message process
You may cancel the message process at any time:
• Press Flash .
RECEIVING MESSAGES
The system informs you, through the display, of
up to six messages waiting for you. When messages have been left at your extension, your
VOICE MAIL indicator lights and you hear a broken dial tone when you lift the handset or press
SPEAKER.
To review your messages
• Press MESSAGE CENTER.
All your messages are displayed.
To call the message sender
• Press the line containing the message.
To delete a message
• Press the soft button to the left of the message
you wish to delete.
ALARM
Your telephone can sound an alarm ring at a programmed time.
Alarm
The
Alarm
soft but67
To program an alarm time
1. Press Prog .
2. Press the Alarm soft button.
3. Dial the four-digit alarm time (HH:MM) using
the 24 hour format (e.g. 1530 for 3:30 pm).
4. Hang up.
To cancel the alarm setting
Before the alarm rings:
1. Press the Cancel soft button.
2. Press the Alarm soft button.
To stop the alarm ring
• Press the Alarm soft button.
TELEPHONE LOCK
You can prevent people from making outside calls
from your telephone.
To lock your telephone
1. Press SETTINGS.
2. Press the Lock soft button.
3. On the Telephone Lock screen, enter your password.
4. Press Lock to lock the telephone, or Exit to
cancel.
To unlock your telephone
• Repeat the above procedure, pressing Unlock
after entering your password.
68
TO BYPASS EXTENSION RESTRICTIONS
Traveling Class of Service
You can dial an outside number from a tollrestricted telephone by temporarily assigning it
your own extension's Class of Service (COS) or a
system-wide (Global) COS accessible only to privileged users.
1. Press TrvlCOS (if defined) or dial the Travel
COS access code.
The display shows ENTER NO:
2. Dial your extension number - to apply your
extension's COS,
or
Press [*] for a Global COS.
The display shows ENTER CODE:
3. Dial your ECC authorization code or a Global
COS code.
The TrvlCOS indicator background turns red.
The Travel COS feature is active for a defined
period.
4. Access an outside line and place a call.
RECORDING CONVERSATIONS
Your i.Picasso enables you to record your telephone conversations.
NOTE
69
To be able to record conversations, the
emaGEN option must be up and running in
your system, and a Record soft button must
have been programmed to operate at your
station. Ask your system administrator for
more details.
Record
The Record
soft
button, idle
A conversation you have recorded is stored in your
mailbox, as any message is. You can, therefore,
transfer or copy the recorded conversation to
another mailbox or mailbox group. (See Copying
or transferring a message to another mailbox).
Unless your system is programmed otherwise, the
initial recording time allotted to each call is 15
minutes. You can, however, add additional recording time, for up to a total of 30 minutes.
Record
The Record
soft button,
activated
To record a conversation
1. Press the Record soft button, while engaged in
a conversation. The Record soft button’s background turns red, indicating the Record feature
has been activated.
2. Press the Record button again to stop the
recording.
It is advised that you inform the second party
that the conversation is being recorded.
SCREENING INCOMING CALLS
The call screening feature allows you to screen
external calls arriving at your station through the
Auto Attendant. You hear who is calling you and
70
decide which calls you want to answer, and which
callers you prefer having leave a message.
NOTE
To be able to screen conversations, the
your system, and a Screen soft button
must have been programmed to operate at
your station. Ask your system administrator
for more details.
When the feature is operative and you receive a
call, the Auto Attendant answers the call. Callers
hear a recorded announcement, asking them to
identify themselves. You hear both the Auto
Attendant and the caller's response through the
station speaker. You can either answer the call, or
have the emaGEN system take a message.
To screen your calls
1. Press your Screen soft button; the button
light goes on, indicating that the feature is
operative.
2. When you receive a call, listen to the caller identifying herself and decide if you want to accept
the call.
3. To answer the call, either:
4. pick up the receiver, or
press the Talk soft button, or
press SPEAKER.
To reject the call
Either press the End soft button, or press any key
other than SPEAKER;
71
The caller hears your No Answer greeting. At
this stage, you can no longer change your mind
and pick up the call.
To stop screening your calls
Press the Screen button again. The button background reverts to blue.
MESSAGE MONITORING
AND CALL INTERCEPTION
The message monitoring feature allows you to
monitor messages being recorded in your mailbox
for you, by external callers. When message monitoring is activated for your telephone set, each of
your calls will be answered by the automated
attendant, who will suggest that the caller leave
you a message. You can hear the message while it
is being recorded and decide whether you prefer
to intercept and answer the call, or to have the
caller leave a message.
You can program the monitoring time from your
telephone set.
NOTE
To be able to screen conversations, the
your system, and a Monit soft button
must have been programmed to operate at
your station. Ask your system administrator
for more details.
72
To monitor your messages
1. Press the Monit button; the button background turns red, indicating that the feature is
active.
2. When a caller begins recording a message for
you, the caller’s voice can be heard -- through
your telephone set speaker -- and you can then
decide if you want to accept the call. At this
stage, your telephone set will be in mute mode,
so that the caller cannot hear you.
To intercept the call
1. To intercept and answer the call:
Lift the handset, or
press the Talk soft button, or
press SPEAKER.
To reject the call
Press any key other than SPEAKER;
To stop monitoring your calls
Press the Monit soft button again. The button’s background reverts to blue.
ACCESSING SPECIAL SERVICES (CENTREX
OR PBX)
You may be able to access special services provided by a CENTREX or PBX exchange.
73
To access services while connected
to an outside line
Feat
• Press
and Flash .
ADVANCED FEATURES
This section lists some advanced features which
you can activate from your telephone. Details
concerning the operation of these features can be
found in the Unite IP System’s Operating Instructions manual.
• Account code (voluntary, reminder, verified,
forced);
• Camp on;
• Confirmed transfer;
• Dial attendant;
• DISA;
• Executive intercom;
• External Call Forward;
• Hot line;
• Meet me conference;
• Last hold;
• Page transfer;
• System speed dial;
• Trunk patch - Retrieve trunk patch.
74
FEATURE CODES
Features can be activated by pressing the
Feat
button and then dialing a feature
access code.
The default feature codes (see next page) reflect
the feature initials, using the letters on the dialpad
buttons.
For example:
To access Barge In
Feat
• Press
followed by the dialpad buttons corresponding to the letters BI (Barge In).
That is,
FEATURE
2
4
ABC
GHI
The feature codes in your system may have been
changed. If so, enter the updated feature access
codes in the “Access method” column of the Feature codes table.
75
Feature codes
Feature name
ACCOUNT CODE
Abbreviation Access method
AT
[FEAT][2][8]
ACD LOGIN (1)
-
-
ACD LOGOUT (1)
-
-
ALL/GROUP
-
[*]
ATTENDANT
-
[0]
BACKGROUND MUSIC 1
BM
[FEAT][2][6]
BACKGROUND MUSIC 2-4 (1) (3)
-
-
BARGE IN
BI
[FEAT][2][4]
CALL ACCOUNT MONITOR (1)
-
-
CALLBACK/QUEUE
CB
[FEAT][2][2]
CALL FORWARD-ALWAYS
FL
[FEAT][3][5]
CALL FORWARD-BUSY
FB
[FEAT][3][2]
CALL FORWARD-NO ANSWER
FN
[FEAT][3][6]
CANCEL
-
[#]
CLIR (1)(2)
-
-
CONFERENCE LOOP 1-10 (1)
-
-
DIRECTORY 1 THROUGH 9 (1)
-
-
DIRECTORY 10 (HELP) (1)
-
-
DROP (from conference) (1)
-
-
END OF DIALING/SEND
EXECUTIVE CREDIT CODE
-
[FEAT][#]
EX
[FEAT][3][9]
FEATURE
-
[7]
FLASH SIGNAL(1)
FS
[FEAT][3][7]
FLIP FLOP
FF
[FEAT][3][3]
-
-
GROUP PICKUP (1)
INTRUSION
-
[6]
LAST HOLD
LH
[FEAT][5][4]
(1) Access method not assigned by default.
(2) Only available on ISDN PRI calls.
(3) In the Unite IP C-400 up to eight; in the Unite IP C-1000 up to 24.
Not all of the above features are available on every type of telephone set.
76
Feature codes (Continued)
Feature name
Abbreviation Access method
LEAST COST ROUTING (1)
-
-
LOCK (1)
-
-
MEET ME CONFERENCE 1-5 (1)
-
-
MEET ME PAGE
MM
[FEAT][6][6]
MESSAGE
ME
[FEAT][6][3]
-
-
PAGE - INTERNAL
1 through 8
I1 through I8
[FEAT][4][1]
through [4][8]
PAGE - EXTERNAL
1 through 8 (1)
X1 through X8
-
Address Book (private list)
-
[FEAT][7][1]
Address Book (system lists 1 to 9)
-
[FEAT]
[7][2][0] to
[7][2][8]
PICKUP
PU
[FEAT][7][8]
PROGRAM
PM
[FEAT][7][6]
REDIAL
RL
[FEAT][7][5]
SAVE/REPEAT
SR
[FEAT][7][7]
SPEED DIAL
SD
[FEAT][7][3]
TIME ALARM
NIGHT SERVICE (1)
TA
[FEAT][8][2]
TONE
-
[1]
TONE DIAL (DTMF) (1)
-
-
TRAVEL COS (1)
-
-
TRUNK PATCH
TP
[FEAT][8][7]
TRUNK SPEED DIAL (1)
-
-
VOICE MESSAGE (1)
-
-
(1) Access method not assigned by default.
(2) Only available on ISDN PRI calls.
(3) In the Unite IP C-400 up to eight; in the Unite IP C-1000 up to 24.
Not all of the above features are available on every type of telephone set.
77
Your speed dial codes
Name
Number
Code
001
002
003
004
005
006
007
008
009
010
78
3
Customizing
your
i.Picasso
Customizing your i.Picasso - 3-80
Customizing your i.Picasso
SETTING USER PREFERENCES
i.Picasso lets you customize some of its features
to suit your preferences. Some of the settings can
be made directly from the telephone, while others
may be set also through the Web Browser (see
below, “The UNITe Web Portal” on page 92).
Figure 3.1 The first Settings menu
The first Settings menu is accessed by pressing the
Settings key on your i.Picasso phone, and enables
you to set the following preferences:
1. Ownership – Change ownership of a specific
extension. In this case, you take over the
extension and your Personal profile in transferred from your original extension.
2. DND Message - You can program text messages for callers to receive when your telephone is in DND mode.
81
3. Lock - Locks the telephone. You can prevent
access to your telephone buttons. After pressing Lock, enter your password and press
Lock. To unlock the telephone just repeat the
procedure, pressing Unlock after entering
your password.
4. Forwarding – Define the conditions (i.e.,
busy, no answers or always forward) according to which calls are forwarded to voice mail
or to another telephone number. The definition is set at the user’s own extension and is
known as Conditional Forwarding. .
5. Password – Change your password.
6. Information – Display information regarding
your extension’s details, application version
and user details.
7. Volumes – Adjust the volume of the speaker,
handset, headset and ringer.
8. Sounds – Set the sounds for an external and
internal ring.
9. Alarm – You can program a time for your telephone to ring an alarm or wakeup call. After
pressing Alarm, enter the time you wish the
telephone to ring and press Update. Press
Exit if you want to cancel the procedure.
Pressing the More soft button on the first Settings
menu will display the second part of the Settings
menu:
Customizing your i.Picasso - 82
Figure 3.2 The second Settings menu
1. Time Zone - Enables you to set the time zone
of your i.Picasso This is required if your i.Picasso is located in an area different from that of
the UNITe system.
2. Speed dial - You can program personal speed
dial codes here, in addition to the ten programmable speed dial soft buttons available
to you on the display.
3. Calibration -- Enables you to calibrate the
touch screen with your display, for smoother
operation.
4. Display - Enables you to set the tab that will
be displayed by default when pressing the
SPEED DIAL button.
You also can define certain User Preferences
through the UNITe Web Portal:
83
1. Personal Settings – Such as your language,
where the text (but not the data) on the Web
pages will appear in the selected language.
2. Call Settings – To define the number of waiting calls.
3. Web Interface Settings – To define the number of rows in displayed lists.
TURNING YOUR I.PICASSO
INTO ANOTHER EXTENSION
The Ownership feature enables any user to take
ownership of any other extension. This new
extension can be any telephone type supported
in the UNITe system, except for single line telephones. When you assume ownership of another
extension, the i.Picasso takes on all the functional
characteristics of the new extension, including
functional capabilities and limitations, dialing privileges, associated mailboxes, dialing history, etc.
To take ownership of an extension:
The Settings menu opens.
2. Press the Ownership soft button.
The Take Ownership screen opens.
3. In the Extension: field, enter the number of
the extension of which you want to take
ownership.
4. In the Password field, enter your password.
5. Press OK.
From now on, the i.Picasso behaves, and is
seen by the system, as though it was the
extension of which you took ownership.
6. To retturn the i.Picasso to its original extension
settings, perform the above procedure again,
entering your own extension number in the
Extension: field..
NOTE
You cannot change your password
while your i.Picasso has taken ownership of a different extension.
FORWARDING CALLS
The Forwarding Calls feature enables you to
define under which conditions your calls are forwarded to voice mail or to another telephone
number. For example, you can define that all your
calls will be forwarded to the operator’s extension
when you do not answer. The definition is set at
the user’s own extension and is known as Conditional Forwarding.
Calls can be forwarded to voice mail or to a specific telephone number whenever your line is busy,
when your extension does not answer, or unconditionally (at all times).
Forwarding calls rules can be defined from either
the telephone or from i.Picasso’s web application.
The procedure for forwarding calls from the telephone is detailed in ‘Forwarding calls” on page 236, above.
85
To define forwarding calls rules from the
web:
1. Open the UNITe Web Portal (ask your system
administrator for instructions on accessing the
UNITe Web Portal).
2. On the navigation pane, click the Forwarding tab. The Forwarding page opens, as illustrated below.
Figure 3.3 The Forwarding page
You may modify the forwarding rules (Forwarding
when there is no answer, when you are busy, or
always; for internal calls only, external calls only, or
for all calls) as desired. After selecting a forward
destination for any of the rules, enter the destination number in the box to the right of the rule
selected:
Figure 3.4
Forwarding rules applied
When you want to receive calls at your extension,
your must redefine the forwarding rules.
CHANGING YOUR PASSWORD
You can change your password at any time. Using
the password you can access the unit, and unlock
it, if it is locked.
To change your password:
2. On the menu select the Password soft button.
The Password screen opens, together with the
dynamic keyboard, in the lower part of the
screen.
3. In the Old Password box enter your current password,
4. In the New Password box enter your new
password. You may enter up to ten digits.
5. Re-enter the new password in the Confirm
box.
6. Press Update. Your new password is now
active.
INFORMATION
The Information feature enables you to view
details of the system and telephone software,
data connection and user.
87
Name
Bess Hathaway
Extension
5571
Figure 3.5 The User tab
on the Information screen
The Information feature comprises the following
three tabs:
• The User tab, which displays the your name
and extension number.
• The Version tab, which displays details of
the software in your telephone.
• The Network tab, which displays information
concerning the data connection of your i.Picasso telephone.
VOLUMES
This feature enables you to set the volume of the
Speaker, Handset, Headset and Ringer.
To set the volume:
2. The Settings menu opens.
3. Press the Volume soft button.
The Volume screen opens.
4. Use the left and right arrows on the screen to
set the volume for each component, as illustrated below.
SOUNDS
The Sounds feature enables you to select the type
of ring for both incoming external and internal
calls. It also enables you to specify whether or not
there will be an audible beep when the touch
screen or any key is touched.
To select the tune of an incoming call:
1. Press the SETTINGS soft button.
The Settings menu opens.
2. Press the Sounds soft button.
The Sounds screen opens, showing the Ring
tab.
3. Press the list box next to the External or Internal labels, and select a tune from the list.
The selected tune will play three times.
If required, choose another tune.
4. To save the selected tunes, click Update.
To enable or disable the key click or touch
screen sound:
1. From the Sounds screen, press the
Key tab to display it.
89
2. Select Enabled or Disabled for the Hard
Key and touch screen.
3. To save your selection, click Update.
TO CALIBRATE YOUR DISPLAY
To ensure the best operation possible of your i.Picasso’s touchscreen, it may become necessary to
calibrate it. This means that the upper layer of the
touchscreen, which provides the touch sensitivity,
must be made to overlap perfectly with the soft
button layer underneath. To achieve this, proceed
as follows:
1. Press Settings. The first Settings menu is displayed.
2. Press the More soft button, on the lower right
part of the screen.
3. On the second Settings menu, press the Calibration soft button.
1. The screen clears and the following message
appears:
Main Screen
To start calibration:
Press ‘*’
To restore factory calibration:
Press ‘#’
To cancel calibration:
Press any other key
*
2. Press [ ]. The following message is displayed:
Calibration step 1.
To abort: Press any key
To continue: Touch the box on the
top left corner
3. A small square appears on the upper left corner of the screen. Touch it lightly and the calibration process continues with the next step.
A small square will appear consecutively, first
on the upper left corner of the screen, then on
the lower left corner, then on the lower right.
NOTE You may cancel the calibration process by pressing any
button on the dialpad.
4. Once all four corners of the screen have been
calibrated, press [ ] to save the new settings.
*
SETTING THE DEFAULT SPEED DIAL SCREEN TAB
This option lets you select the tab that will be displayed by default whenever your press the Speed
Dial button.
1. Press Settings. The first Settings menu is displayed.
2. Press the More soft button, on the lower right
part of the screen.
3. On the second Settings menu, press the Display soft button.
The Display Definition screen opens:
91
Figure 3.6 The Display Definition screen
4. Select the tab you wish to be your default display choice.
5. Select whether you want the last feature button line displayed or not.
6. Press the Update soft button to save your
changes, or Exit, to continue without saving
your changes
THE UNITE WEB PORTAL
The UNITe has the ability to provide web-based
applications that enable remote access of your
messages and configuration of your i.Picasso.
When you are away from the office, you will find it
extremely convenient to use the web applications, for example to retrieve your voice mail messages, or to define new forwarding rules, such as
forwarding all calls to your home number.
The web applications also enhance the telephone’s features by offering additional functions
more easily provided from a web based application. For example, you can add a contact to your
address book and create a new speed dial button
through the web.
Several functions can be performed from both the
telephone and the web applications, for example
recording voice mail greetings, accessing your
voice mail messages and defining call forwarding
rules.
To access the UNITe Web Portal
NOTE
To access the UNITe Web Portal,you
must obtan its web address from your
system administrator.
1. Enter the web address in the address line of
your browser. The Login Page opens
Figure 3.7
93
The UNITe Web Portal Login Page
2. The Web Portal opens up, displaying the
Directory tab with the Address Book entries
you have defined:
3. In the Preferences tab, select the Language
and Time Zone from the drop-down list boxes.
You may chage your Password details as indicated.
When you select a particular language, the
text of the Web page will appear in the chosen
language after your next login. Any data that
is entered will appear in English.
Web Interface Settings
This feature enables you to define the number of
lines that are displayed on one page of a list.
4
WORKING WITH CUSTOM
APPLICATIONS
Working with custom applications
CUSTOM APPLICATIONS
i.Picasso is the first IP business telephone of its kind. It works with
the network to unleash new business communication services and
applications. You can program your phone to launch customized
web applications. For example, you can check the stock market in
real time, check the weather report all over the world or shop
online.
Your system administrator can define any available custom application to appear on your i.Picasso unit.
TO ACCESS I.PICASSO’S WEB APPLICATIONS:
1. Press the APPLICATIONS soft button.
The screen displays web applications that you can activate by
pressing their icon, just like you activate a program on your PC.
97
Figure 4.1 The Applications screen
NOTE If no applications were defined for your unit, a
blank page will appear.
Among the applications available on the i.Picasso are:
3.1 VIP List – Selective DND
The user may program a maximum of five entries in her address
book to be VIP numbers. Parties defined as VIP will override the
DND state, if active. Each entry can have up to three numbers, so
the maximum number of VIP numbers is 15.
Definition of Address Book entries as VIP is done through the Web
Portal (see above, “The Address Book” on page 57).
98
Working with custom applications
This application is available for all users in the system, not only IP
telephones. The i.Picasso may see the VIP numbers in the application screen.
3.2 Conference
The user may predefine several special numbers (conference bridge
room numbers) to be associated with other contact numbers. The
numbers may be dialed from the i.Picasso after being stored from
the Web Portal. One of the numbers can be used for dialing the
bridge, a second one for dialing a secretary who is part of the
bridge, and so on
3.3 Page List
The ipicasso can see all Internal Page Zones defined in the UNITe IP
system and their members, as well as activate a page.
3.4 View News
i.Picasso telephones may display a text page with news or other
material. The text can be inserted from the Web Portal by authorized users.
Different organizations may develop customized applications, taking advantage of the flexibility of the UNITe IP system. Ask your system administrator about the applications available in your system.
99
5
Hardware issues
i.Picasso User Guide
INSTALLING I.PICASSO
Unpacking and Inspection
When unpacking i.Picasso, each item should be unpacked carefully
and visually inspected for any signs of damage. All items should be
checked against the enclosed packing list. Should any damage be
apparent or any part be missing, contact your local dealer immediately. Do not attempt to set up the unit if any damage to an item is
apparent.
NOTE If possible, keep the original shipment container for
shipping i.Picasso back for repair or verification of damage.
Cautions
Do not connect power to the unit until all other connections have
been completed.
Avoid installing the unit in the following places:
• In direct sunlight and hot, cold, or humid places.
• Dusty places, or places where water or oil may come into contact with the unit.
• When cables run on the floor surface, use cable protectors to
prevent stepping or tripping over the wires.
• Avoid wiring under carpets.
101
CONNECTIONS
i.Picasso comes with two Ethernet ports to enable you to connect
your i.Picasso to a PC, through which it will be connected to the
network..
The following connectors are located on the i.Picasso back and side
panels:
Power supply socket
Connects i.Picasso to the external
power supply.
Headset socket
Connects a headset to the i.Picasso.
Handset socket
Connects the handset to the i.Picasso.
USB (Universal Serial Bus) Host Serial bus for connecting
Port
peripherals to the unit.
Two RJ-45 Ethernet –
10/100 BaseT sockets
Connect to the LAN Ethernet hub/
switch and to a PC
Back Panel indicators
The indicators that appear on the i.Picasso back panel notify you of
the following:
Indicator
Link
(green)
Function
Lights continuously when there is an active link.
Blinks to indicate activity.
Hardware issues - 102
Speed
(amber)
Indicates the current speed:
Lights continuously when the unit is operating at
100 Mbps.
Off when the unit is operating at 10 Mbps.
Stylus pointer
holder
Speed
indicator
Ethernet 10/100 BaseT connects to the LAN
Link
indicator
USB socket
(for future use)
Figure 5.1i.Picasso rear side view
103
Reset
Power
Left Side Panel
Handset
socket
Headset
socket
Figure 5.2 i.Picasso left side view
CONNECTION TO THE OFFICE ETHERNET LOCAL
AREA NETWORK (LAN)
To connect to the office LAN:
1. Insert the plug of the LAN cord (8-conductor wiring, RJ-45 plug)
into the right-hand Ethernet 10/100BaseT socket on the i.Picasso unit (looking from the back of the phone).
2. Connect the other end of the line cord to the LAN socket on the
wall.
The green Ethernet Indicator on the socket at the rear side of the
telephone should turn on if properly connected.
CONNECTING TO A PC
To connect to a PC
1. Insert the plug of the PC cord (8-conductor wiring, RJ-45 plug)
into the left-hand Ethernet 10/100BaseT socket on the i.Picasso
unit (looking from the back of the phone).
2. Connect the other end of the line cord to the PC interface.
CONNECTING THE HANDSET
To connect the headset:
Insert the plug of the telephone extension cord (4-conductor wiring
Handset) into the modular socket on the unit.
CONNECTING THE HEADSET
To connect the headset, insert the plug of the headset extension
cord into the socket on the unit.
105
CONNECTION TO A POWER SOURCE
If your system supports Power over Ethernet, your telephone is connected to a power source upon hooking up to the data network. If
this is not the case, you need to connect an external power supply.
To connect the power supply:
1. Insert the plug of the power cord into the power socket of the
unit.
2. Connect the power cord to the electrical outlet (see above, Figure 5.1, i.Picasso rear side view).
ADJUSTING THE LATERAL TILT
You can adjust the tilt of the telephone using the tilt adjuster that
comes with i.Picasso.
The tilt adjuster consist of two parts that can be connected to one
another in one of two ways, each causing the telephone to tilt at a
different angle. Connect the parts to achieve a high or a low angle.
To connect the tilt adjuster
1. Connect part A in the following figure to the bottom panel of
the telephone. You may find it more comfortable to turn the
telephone upside down.
2. To achieve a high angle tilt, connect part B to part A as shown
in the figure:
Part A
Part B
Figure 5.3Mounting the tilt adjuster
3. In order for the telephone to tilt at a lower angle, connect part B
to part A as shown in the following figure:
POWER-ON SELF TEST
Once you have installed the unit and connected the required
cables, i.Picasso is ready to be powered up. Upon power up, the following sequence occurs:
107
1. MUTE and SPEAKER green LEDs on the left side of the unit light
up for a number of seconds.
2. SPEAKER LED switches off.
3. SPEAKER LED lights up again.
4. MUTE and SPEAKER LEDs switch off.
5. The four red LEDs (VOICE MAIL, FAX, E-MAIL, NOTES) at the
top of the unit light up, and a booting message appears on the
display during loading of the software.
6. After approximately 30-60 seconds, if no failures were detected,
the UNITe i.Picasso All screen appears and the telephone is fully
operational.
ADJUSTING THE BRIGHTNESS
OF YOUR I.PICASSO SCREEN
To adjust the i.Picasso screen brightness, use the wheel button on
the right side of the telephone.
Microphone
Screen brightness
adjustment wheel
Figure 5.4i.Picasso right side view
Turning the wheel clockwise increases brightness. A counterclockwise turn makes the screen darker.
109

i.Picasso - Telrad International

Transcription

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