Craft Business Insider
Transcription
Craft Business Insider
Craft Ideas. Strategies. News. Summer ’14 Busi n ess Insi d e r Crafting with Kids Today’s tech-savvy children are changing the craft market Selling art supplies A fine arts section can attract repeat customers Pictures that sell product Photographers share tips for improving craft product photos from the CEO Craft Ideas. Strategies. News. Stimulating Kids’ Imaginations You may notice something different about this issue of Craft Business Insider. A photo of kids doing crafts greets you in place of the smiling, successful craft retailers we featured in previous issues. Introducing our younger generation to the joys of crafting is so vital — both for us and for them — that we felt it deserved its own cover. How kids are important to us in the craft industry is obvious. As wholesalers and retailers, we need new generations of crafters who will continue to support our business. Some of these children will become serious crafters, and others will turn into occasional DIYers. Many will abandon crafting entirely as they mature, and that’s OK, too. When people are introduced to crafts as children, they often return with their own kids (or their friends’ children, or kids they work with in their professions) at some point, to share the sense of creative fun that they remember from their childhood. “Every child is an artist. The problem is how to remain an artist once we grow up.” – Pablo Picasso For children, the benefits of crafting are enormous. Simply placing stickers or drawing with crayons aids the development of fine motor skills. For older kids, assembling kits can help them refine their spatial skills, practice critical thinking and strengthen problem-solving skills. For kids of all ages, crafting stimulates the imagination and encourages self-expression. Combine all of these benefits together and you end up developing creativity, a personal skill that is valuable throughout a person’s life. Every company wants to hire people who can offer fresh ideas for expanding business, or suggest improvements to streamline current processes. Many employers actively look for — and complain about the lack of — creative employees. I truly believe that, by developing creativity early, you help enable kids for success later in their lives. Have you successfully implemented kids craft programs? We would love to hear your stories — even if they are more like cautionary tales. Send your comments to [email protected]. Sincerely, Michael Catanzarite Co-CEO Darice Inc. 2 • Craft Business Insider Editor: Todd Shryock Associate Editors: Erik Cassano, Brooke N. Bates Art Director: Amanda Horvath Project Manager: Erin Walker Craft Business Insider is published by SBN Interactive, 835 Sharon Drive, Suite 200, Westlake, OH 44145, (440) 250-7000. sbninteractive.com 13000 Darice Parkway Strongsville, OH 44149 1-866-4-DARICE (1-866-432-7423) FAX: (440) 238-1680 Email: [email protected] Darice is an action-oriented company, committed to continual improvements and advancements in the craft industry. As a leader in their field, Darice is dedicated to maintaining, expanding, and strengthening the relationship with its customers. Their simple mission statement says it best, “Exceed Customer Expectations”, a practice followed daily at the company’s Strongsville, Ohio based headquarters facility and distribution center. craftbusinessinsider.com Summer ’14 Bu sin ess In sid er Summer ’14 con te n ts Selling Art Supplies Creating a fine art section can bring in repeat customers 16 Crafting with Kids 12 How today’s tech-savvy children are changing the craft market departments 4 5 8 Briefs Mixed media trends, Spectrum Noir Colored Pencil Tins, American Crafts purchases Bazzill Trending 12 must-have books your store needs to sell Crafting tech Demonstrations can increase sales of the new generation of die-cutting machines and supplies 10 Best practices Craft industry photographers share their best tips for improving craft product photography 22 Trending Merchandising and marketing tips for craft retailers to keep up with the do-ityourself beauty trend 24 Industry insider Trade show recaps and previews to help you keep up with the latest industry trends and innovations 26 Best practices Host a successful event to create buzz and draw in new customers to your store 28 Crafting timeline Take a journey thought the early years of crafting 30 Back page Summer 2014 If you feel unsure, continue to soldier on Craft Business Insider • 3 briefs It’s time to get crafty What’s new? What’s hot? What’s important to your customers? We have the answers. American Crafts purchases Bazzill American Crafts, which creates innovative scrapbooking products, has purchased Bazzill Basics Paper, a leading supplier of high-quality cardstock available in hundreds of colors and many textures. Jeff Mitchell, president of the company, says the purchase of Bazzill strengthens opportunities for both companies and is a positive for American Crafts, retailers and consumers alike. trends Mixed media Mixed media was a hot topic at the 2014 CHA Mega Show, as designers and craft suppliers offered mixed media displays highlighting a wide range of products and techniques. According to the Craft & Hobby Association, consumers are discovering a newfound creativity that is flourishing outside of scrapbooking. Crafters are thinking outside the box when it comes to the materials they are using, mixing nontraditional products and techniques and using traditional products in creative new ways, such as incorporating metal into scrapbook pages. And craft suppliers are responding to the demand, offering nontraditional crafting items such as cork, fabric, burlap and corrugated sheets. The CHA predicts the trend will continue as new crafters discover mixed media, and craft retailers that capitalize on this growing trend will increase both their business and their profit margins. 4 • Craft Business Insider Spectrum Noir Colored pencil tins Spectrum Noir Colored Pencils are making a splash in the crafting world. These waterproof, blendable pencils can be used along with alcohol ink markers to create beautiful dimensional effects. Their vibrant, wax-based pigment allows for both intense and soft color from the same pencil. Your customers can choose from among five themed color sets, each of which includes 24 presharpened Spectrum Noir pencils in a handy tin. craftbusinessinsider.com trending books Page turners 12 Books. must-have books your store needs to sell By Jo Packham Summer 2014 Their content, layouts, focus, methods of inspiration and value have changed considerably during the 35 years of my publishing career. In today’s tech world of unlimited access to information, a craft book must be worth the purchase price. So what constitutes a really good book and justifies its purchase price? • The cover must immediately catch and keep the reader’s eye, and it must be authentic and indicative of the contents. • It must inspire the reader through photography, page layouts, graphics and typography, and be inspired by great projects and accurate instructions. • It must be relevant to current market trends, yet established enough to become a go-to resource for ideas and information. • A book is more valuable if it crosses different mediums, offering a range of projects from easy to complex. • It should introduce the reader to something new, inspiring readers to step outside of their comfort zone, yet instill the confidence and determination to work at something unknown until success is achieved. • Each book purchased for retail should give the retailer the opportunity to introduce something new, creating a need for a variety of products to be sold to the consumer. Craft Business Insider • 5 Here are my personal retail must-haves. One Zentangle A Day: A 6-Week Course in Creative Drawing for Relaxation, Inspiration, and Fun Beckah Krahula, Quarry Books I love this concept — that anyone can learn a new technique for drawing, relax while doing it and be successful from the beginning. Krahula’s publication makes you want to draw and draw and draw. For the retailer, this title not only promotes the sales of art supplies, but its gallery of ideas inspires the crafter to Zentangle everything from jewelry to tennis shoes and T-shirts to dishes. Tula Pink’s City Sampler: 100 Modern Quilt Blocks Nanette Donohue, David & Charles Not all of us are quilters, but Tula Pink’s colors and sense of design will inspire you to begin quilting today. Because the projects are constructed from a combination of blocks, whose designs may be small or large, they can also be created from paper or painted with brush on canvas. This book is more of an inspiration in color and design in any technique than it is a simple quilting book. Colour Recipes for Painted Furniture and More Annie Sloan, Cico Books Sloan has revolutionized the world of home décor and DIY painting with her new formula for chalk paint. While not every store carries this paint, chalk paint can be created at home and most stores do carry some brand of paint. The projects in Sloan’s books, accompanied by complete and easy step-by-step techniques, make each reader want to start in one room of her house and move right on through each and every room painting furniture, accessories and all things fabric. 6 • Craft Business Insider Sweet Paul Eat and Make: Charming Recipes and Kitchen Crafts You Will Love Paul Lowe, Rux Martin/Houghton Mifflin Harcourt The most difficult challenge for any designer is to make something that is irresistible and truly simple. This book accomplishes that, with everything from Lowe’s recipes for Morning Biscuits and Merry Mary’s to his handmade projects for his Clothes Pin Trivet, No-Sew Apron and DIY Dish detergent. In addition to unforgettable recipes and projects that are as charming as they are easy, his photography is stunning and his hand watercolor layouts are an inspiration. Decorate Workshop: Design and Style Your Space in 8 Creative Steps Holly Becker, Chronicle Books As founder of Decor8blog, Becker is one of the top 10 design bloggers in the world, and when you read her blog or buy her books, you instantly understand why. Her decorating tips and ideas are constructed from DIY projects that use items contained in nearly every craft or home decor shop. The Handmade Marketplace: How To Sell Your Crafts Locally, Globally, and On-line Grow Your Handmade Business: How to Envision, Develop, and Sustain a Successful Creative Business Kari Chapin, Storey Publishing Being an independent entrepreneur in handmade is not easy, and most artists are not wired to both create and do the accounting/ scheduling/marketing. But Chapin’s books are invaluable resources for any entrepreneur and a must for retailers, as successful crafters buy more supplies than unsuccessful ones. craftbusinessinsider.com Woodland Knits: Over 20 Enchanting Patterns (Tiny Owl Knits) Amy Butler Stencils: Fresh, Decorative Patterns for Home, Fashion & Craft Stephanie Dosen, Taunton Press Amy Butler, Chronicle Books This book is so charming that no yarn enthusiast or wanna-be knitter could resist the patterns and photography. The projects are timeless and irresistible, and the photography poetic. Make Your Own Cute and Easy Pompoms: Inspiration Instruction and Patterns for 100 Designs Creative Publishing International Thirty years ago, pompoms and wiggle eyes used to be the nemesis of sophisticated DIYers. However, this little book is filled with creative projects that can be made by crafters from 9 to 90. The ideas are useful and the stepby-step pictures and illustrated patterns are easy to follow. Washi Tape: 101+ Ideas for Paper Crafts, Book Arts, Fashion, Decorating, Entertaining, and Party Fun! Courtney Cerruti, Quarry Books This is a fad that everyone can have fun with. The book covers dozens of materials in every category and is the perfect way to become inspired to begin washi taping everything you own. Modern Calligraphy: Everything You Need to Know to Get Started in Script Calligraphy Molly Suber Thorpe, St. Martin’s Griffin Everything Butler designs, from fabric to patterns to clothing, has an instant appeal to her ardent followers. This book on stenciling contains 10 reusable die-cut stencils in Butler’s signature designs and patterns that can be mixed and matched on wall, furniture and fabric for one-of-a-kind expression. 500 Bracelets: An Inspiring Collection of Extraordinary Designs (500 Series) Lark Books Titles in this series include Silver Jewelry, Plastic Jewelry, Earrings, Pendants & Lockets, Gemstones, Enameled Objects, Rings and Necklaces. These beautiful pieces of jewelry art would not be the same if printed from the computer — I like the designs on the pages of my books, sitting on my shelves to be used whenever I need to be inspired. ● Jo Packham, creator/editorin-chief of Where Women Create, Where Women Cook and Where Women Create BUSINESS, has been a leading innovator in the handmade publishing market for more than 30 years. Her publishing company, Chapelle Ltd., has packaged more than 1,000 titles for most major publishers in the industry including Time Warner, Oxmoor House, Meredith Corp. (Better Homes & Gardens), Rodale Press, Random House, Chronicle and others. Handwriting has become almost obsolete, but the art of hand lettering is on the rise. Personalized cards, wedding invitations and motivational pieces of art are more valuable to the recipient if they are created by hand. This book is not for beginners but is rather a resource of letters in six styles. It contains useful DIY projects and inspiring photography of old and new handwritten styles. Summer 2014 Craft Business Insider • 7 crafting tech above A cut Demonstrations can increase sales of the new generation of die-cutting machines and supplies N ot so long ago, die-cutting machines were only popular with scrapbookers, card-makers and adventurous stampers. The large pieces of equipment required serious customer know-how to make them work. They cut paper and card stock into fairly basic shapes, they were loud and they were limited. But advances in technology have brought forth a new generation of electronic machines that use computer software and have capabilities far beyond what could be done previously, allowing users to go from idea to results in just seconds. Machines such as the Silhouette Cameo, Silhouette Portrait and Cricut Explore can cut vinyl, fabric and even clay, and they are being used by whole new categories of artists — from home décor specialist and jewelry makers to clothing designers and beyond. Educate the customer 8 • Craft Business Insider craftbusinessinsider.com Photo courtesy of Cricut Dale Pistilli, executive vice president of sales and marketing at Cricut, says that many potential customers aren’t aware of the increased capabilities of these new machines — yet — but the best way for retailers to demonstrate all they can do starts with getting them out of the box. “With the new electronic cutting machines, seeing is believing,” says Pistilli. “It is fascinating for consumers to watch a cutting machine doing a complex cut for the first time.” The biggest benefit of the new models is that they are simpler to navigate and use. Pistilli says that previous machines almost required a Ph.D. in crafting to determine proper cutting depth, speed and pressure. But going digital has changed that in a big way. They also require a smaller financial commitment, says Conrad Walsh, director of marketing for Silhouette. There’s no longer a need to invest in multiple dies, or even multiple cartridges. In fact, the industry has moved beyond the term “die cutting” to “electronic cutting” because the machines now connect to a Mac or PC and access software and the Internet. “It’s really opened up the possibilities,” Walsh says. “Through our online marketplace, you can find 750,000 designs and search by theme and category. You can also cut out any font on your computer and create your own designs.” Cricut consulted with crafters to create its free online software project tutorials. “We found that people wanted more of an iTunes experience to select images from our entire collection, rather than buying and managing cartridges,” says Pistilli. “We found they wanted design software that would help them visualize projects before they started Electronic cutting machines can be used for a variety of projects, including homemade décor stencils, custom signage and vinyl decals. cutting. Finally, they wanted to be able to see beautiful projects and then make them.” Easier to use, cheaper to buy Photos courtesy of Cricut The elimination of dies and cartridges means users can expand their capability for less money, while cutting down on clutter in their craft area. For example, customers can choose one specific, detailed butterfly for their project instead of investing in an entire springthemed cartridge. The devices are also quicker to use, because there’s no need to change out equipment. They are lighter weight and look sleeker, and they’re quieter — a bonus for late-night crafters with families. “They’re much more up to date,” says Walsh. “They belong not just on a crafter’s or scrapbooker’s desk. We’re seeing our machines in offices, libraries and schools. Our vision is that they’ll become so commonplace that most people will have them at home next to their computer and printer.” The new breed of machines are, in essence, threedimensional printers, helpful in both hobby and business settings. “It’s amazing what people are doing with these machines,” Walsh says. “I met a woman who feeds sheets of polymer clay into her machine and creates Summer 2014 custom jewelry. If you’re a stamper, you can cut a custom stamp. If you sew, you can cut fabric.” Manufacturers are enhancing their support and resources for these machines by creating YouTube channels, websites and project idea blogs, and even including QR codes on the machines’ boxes so that customers can view videos right from the display floor. They’re also creating new static displays, which, combined with materials such as vinyl, cardstock and iron-on, gives customers an idea of their versatility and value, Pistilli says. Still, the companies say that the best way for craft retailers to draw in consumers and increase sales is to give them the opportunity to see the machines at work, cutting complex shapes out of a variety of materials for a wide array of projects, from classic scrapbooking to creating wall art, apparel and more. An Internet connection and trained staff member leading a demonstration, class or store event can translate into big increases in interest and sales. “A demonstration is really the best way to get people behind what we’re doing,” Walsh says. “When they can see it in motion and see the detail and how intricate it is — even if they can see it in a video, they’re sold. For retailers looking to do it well, that is hands-down the best way.” ● Craft Business Insider • 9 Best Practices photography Shooting pictures that sell Craft industry photographers share their best tips for improving craft product photography By Brooke N. Bates A captivating image can make the difference between selling products and sending sales flyers to the trash. In fact, 70 percent of consumers say the quality of photography influences their decisions whether to purchase items, according to a 2014 survey by Usablenet. Yet hiring a professional photographer might be as far beyond your store’s budget as the prospect of becoming a master photographer yourself. Product photography seems daunting because perfect shots rely on multiple factors. But beautiful photos boil down to basics. Without spending thousands of dollars, you can shoot professional-quality photos for your store’s sales materials with these simple tips from the pros. Know your equipment “The best camera is the one you have in your hand,” says Caro Sheridan, who teaches an online product photography class on Craftsy and sells sewn creations on her blog, Splityarn.com. “You don’t need to spend a bazillion dollars on a high-end camera to take amazing shots; even the iPhone 5S has astounding quality.” 10 • Craft Business Insider Many modern smartphones have advanced camera capabilities, and apps that adjust exposure make editing easy. Even the most basic point-and-shoot camera can be a powerful tool, if you know how to use it. “Experiment with what you’ve got,” Sheridan says. “The better you know that camera, the better quality images you’re going to get. Reading the manual is terribly boring, but learning how your camera works is your best bet for improving.” For Courtney O’Dell, who blogs at sweetcsdesigns. com and contributes photography tips to the SNAP! Creativity website, cameras aren’t as crucial as lenses. “Buying good lenses is one of the best investments you can make,” says O’Dell, endorsing 50mm lenses with low apertures to let in light. “If you buy down in camera and up in lenses, you’ll save a lot of money.” Keep it light The biggest photography mistakes O’Dell sees stem from lighting. “Think of light scraping across your subject, not beating straight down on it,” she says. “If you get too craftbusinessinsider.com much light, it looks flat and boring. If you don’t get enough light, it’s grainy and blurry.” Fortunately for novice photographers on a budget, the best light is free. “If people took the time to go outside and get natural light, 80 percent of their problems would be solved,” says O’Dell, who shoots on her covered porch or under a tree. When she can’t get outside, she sets up inside near a window. A sheet of vellum can diffuse direct light and reduce shadows, and $30 reflectors — or homemade versions made from boxes wrapped in aluminum foil — can bounce light toward your subject. If afternoon photo shoots aren’t practical during business hours, Sheridan suggests shooting before your store opens or after it closes to take advantage of the “magic golden hour” near sunrise and sunset. And if daylight is not an option, invest a few hundred dollars in a standing light kit. im p rov e you r sk il ls Sources to polish your photo skills • Digital Photography books by Scott Kelby • Improvephotography.com • Petapixel.com • digital-photography-school.com • craftsy.com/blog/photography • petitepurls.com/Fall11/fall2011_a_caro.html • www.craftaholicsanonymous.net/productphotography-tips-for-crafters Run background checks Clean and simple is the key to product photography. O’Dell’s favorite backgrounds are chalkboards and whiteboards, which might be in stock at your store. She adds shabby-chic texture to project photos with old whiskey barrels, cutting boards, concrete steps or the peeling paint of her porch railing. “Keep backgrounds as minimal as possible,” she says. “People tend to overthink the background, but simpler is better — and cheaper and easier. It’s all about making the craft stand out, so you want something neutral.” However, plain white backgrounds bring challenges for amateur photographers. “The challenge with shooting on white comes from exposure,” Sheridan says. “Your camera will try to balance out the white, so your photos are going to come out dark. Use a gray background, or even brick, to naturally balance out the ‘middle gray.’” Generic shots, while standard, don’t suit every situation. Add style with patterned backgrounds, lifestyle props or interesting angles to make photos identifiable, especially for sharing on Pinterest. “It helps to have your product in context,” O’Dell says. “Stylized photos help people remember your product and become emotionally connected.” Summer 2014 Keep shooting Once you snap the perfect shot, keep shooting. “It’s always easier to take 100 pictures when you think you have it at 20, than it is to redo a shoot,” O’Dell says. As you photograph, examine the subject from various angles and experiment with different aperture settings. Fill the frame, then step back for wider shots that leave room for text overlays on websites or sales flyers. “The beautiful thing about digital photography is that it doesn’t cost any money to take more shots,” Sheridan says. “Always shoot more than you think you need.” Edit to perfection Don’t be afraid of editing. Both O’Dell and Sheridan prefer the intuitive tools of Lightroom, which costs $10 per month through Adobe Creative Cloud. “Some people think that editing is cheating, that if you get it right ‘in camera,’ you shouldn’t have to edit,” Sheridan says. “The truth is, software is basically our modern darkroom, so there’s no shame in altering the photo if you need to bump up the exposure, pull down the contrast or crop differently.” ● Craft Business Insider • 11 art selling the of art supplies Creating a fine art section can bring in repeat customers F or craft stores looking to expand their clientele, creating a fine art section can mean opening up the doors to serious, repeat customers. But when it comes to art supplies, knowledgeable customers look for good tools and often consider their purchases as investments. To meet the needs of both hobby artists and be considered a contender in the art world, it’s important to think through what to offer and the best ways to feature art products. Fine art is really a different industry, says Stacey Smith, buyer with Binders Art Supplies and Frame based in Atlanta. Smith was lead panelist at last year’s International Art Materials Association (NAMTA) conference, where she talked about effective buying. She says the most important things to consider are quality and making sure you are not oversaturating the new department. “Crafters are looking for price points,” says Smith. “But when it comes to art supplies, you get what you pay for.” 12 • Craft Business Insider craftbusinessinsider.com Summer 2014 Craft Business Insider • 13 Pleasing the palette A good place to start is with painting supplies, says Jason Horejs, owner of Xanadu Gallery in Scottsdale, Ariz. He runs the popular Red Dot Blog (reddotblog. com), where he advises artists about the industry and provides resources. “The broadest part of the art market is really the painter portion, so stores can start there with brushes, canvases and paints,” he says. “If just those are all the store can fit, it’s going to be able to reach 80 to 85 percent of the art market,” he says. Quality canvases are a must-have item, says Bryan Waugaman, art supplies buyer for Darice, based in Strongsville, Ohio, because they are the starting point for a wide variety of projects. “They can be used in so many applications, not just for painters,” he says. “They’re good for home décor applications and craft applications, too.” Paints are also a necessity. Many lines offer a student level, a mid-level for hobby painters and a professional level, each coming with increasing price tags. For stores looking to offer value, the best quality paints mix well, so customers won’t need a huge selection of colors. And acrylic paints are the No. 1 selling paints, says Waugaman. the right “Stores can easily experiment with acrylics, and brands like Liquitex and Golden are good to start with,” Smith says. “They add dimension, texture, light — there’s so much they can do, and they’re great for someone just beginning.” However, she warns craft retailers against stocking really inexpensive brands, which don’t mix well. Instead, stores should look for a good starter set and display it with a basic color wheel and drawdowns that show the mixing versatility of the paints. “Think primary colors, but a premium brand,” Smith says. This offers the best value, because with good ingredients, you don’t need as much paint. And because paint and brushes go hand in hand, adding some “good, better and best” brushes will provide a one-stop shopping experience for your customers. A big brush selection will offer items for new and experienced artists, who like to feel and touch each brush, because they know what they want, Waugaman says. A better base Still, good tools help even those just starting out — novices and hobby artists who are looking to take their mix Looking to stock a winning selection of fine art supplies? Stacey Smith, a buyer with Binders Art Supplies in Atlanta, offers these tips. • • • 14 • Craft Business Insider Focus on quality above quantity. Start with the basics — canvas, paints, brushes, drawing pads and art books. Display paints with a color wheel and drawdowns. • • • • Become part of the International Art Materials Association (NAMTA). Follow social media trends. Read trade magazines. Join trade associations and attend trade shows. • • • • Meet vendors and establish relationships within the industry. Focus on “good, better, best” art supplies. Offer classes, literature, demos and samples. Become a part of the local art community. craftbusinessinsider.com interest to the next level. Smith encourages stores to offer classes and a wide range of books. She suggests the Walter Foster series, which features books for all levels and covers both painting and drawing. For dry media artists, Smith suggests offering a wide array of pads and avoiding the cheapest sketchbooks. Quality is important even for practice, because it’s hard to see how media work on the lowest-quality paper. Stocking great pens, pencils and charcoal is a futile if those new to sketching are experimenting with lowgrade paper that doesn’t support the media, she says. And although there are places where stores can make compromises, Smith warns against really cheap materials and allowing an art section to become too packed. “Think about the customer — who do you want to attract in the fine arts arena?” she says. “No advertising or marketing is going to be as important as another artist’s recommendation,” — Jason Horejs, owner, Xanadu Gallery Talking the talk Artists can become very loyal to their local store, Smith says, so it’s important to consider how to attract a new brand of customer to a store that hasn’t featured art supplies in the past. Training staff members to speak the language can be essential. “Having someone on staff to answer questions in a pretty detailed way is important for small stores looking to break into the art community,” says Horejs. “When artists come in to a store, they aren’t always just looking to buy. They want recommendations and have questions, so having someone in the store who knows about technique and how the materials are used is really valuable.” So is outreach in the form of workshops and events, classes and programs. Teaming with national vendors can make this easier, and attending trade shows, following social media trends and reading industry magazines can legitimatize a new art section and help staff members further communicate with artists. And becoming part of the local arts community by attending events and contributing a presence can help store owners connect with artists in a world where word-of-mouth is incredibly powerful. “No advertising or marketing is going to be as important as another artist’s recommendation,” says Horejs. “Stores looking to feature art supplies are entering a competitive marketplace. Any small supplier is at a bit of a disadvantage with the large stores out there and people moving to ordering online. But they can make up for that with personalization. Summer 2014 “The reason that many artists are willing to pay a little more to shop locally is because of personal relationships, so smaller stores need to cultivate that.” The law of attraction Because it’s more difficult to draw in new customers, it’s important to focus on giving existing customers a new experience, too, says Smith, another reason why making a new section interactive with classes, interesting displays, samples and places to experiment with the materials is so valuable. To attract attention to the new department, Waugman suggests taking advantage of end caps and maximizing the biggest art supply buying seasons — Christmas and back-to-school time. Offering sets during the holiday season is especially helpful because many nonartists might be making gift purchases, he says. Ultimately, both Smith and Waugaman recommend that craft retailers start simple and focus on quality. “A small store should offers the basics, with maybe a few good periphery items,” says Waugaman. “You can’t always have something for everyone, so it’s really smart to focus on what appeals to the masses.” ● Craft Business Insider • 15 16 • Craft Business Insider © Faber-Castell USA, Inc. Crafting with Kids How today’s tech-savvy children are changing the craft market By Brooke N. Bates W hen Anne Zachry was young, TV time was limited, so she entertained herself with crafts. Today, as a pediatric occupational therapist and child development specialist, she brings crafts to her therapy sessions to reap the value of creativity with the children she works with. Children beam when she introduces a craft, but the experience has changed over time, because most kids don’t need to look beyond a screen to entertain themselves. “I remember being bored and coming up with crafts for fun, but today’s kids aren’t typically bored,” Zachry says. “Kids are more entertained with more scheduled activities, so parents really have to work to get kids involved in crafting. You would think they wouldn’t be as drawn to the traditional crafts that you buy in craft stores, but that’s not really the case. It just takes a little bit more effort than it used to.” Busy, tech-savvy children are reshaping the kids’ craft market, compelling parents, as well as craft retailers, to get more creative to capture occupied attention spans. Summer 2014 Craft Business Insider • 17 “Kids are more entertained with Gauging popularity more scheduled activities, so Unsurprisingly, children and parents behave differently in the shopping aisle. Finding the intersection of what parents really have to work to they each seek can guide a craft store’s ideal product mix. get kids involved in crafting.” Since 1976, the craft mix has shifted at Creativity — Anne Zachry, pediatric occupational therapist 18 • Craft Business Insider for Kids, a Faber-Castell® brand and Cleveland-based manufacturer of activity kits that include Sew Cute™ sock animals, jewelry, paper and fashion crafts, and the classic Shrinky Dinks®. As consumer preferences change, market research has revealed the factors that guide purchase decisions. “Kids shop the activity: Do I like this? Do I want this? Does it look fun?” says Heather Lambert-Shemo, director of marketing for Children’s Brands at FaberCastell USA. “Mom’s also looking at the activity — will my child like it and can they do it? — but she’s shopping with four main criteria.” • Utility. “Is it something they can use, wear, play with or give to grandma as a keepsake?” • Price to value. Compared to other toy categories, crafts are more about value than price. A recent craftbusinessinsider.com “Parents shy away from messy materials, but if they know how to prepare for it, choosing the right glue and setting up your table with newspapers can keep it mess-free.” — Heather Lambert-Shemo, director of marketing, Children’s Brands, Faber-Castell USA Creativity for Kids focus group revealed that “value is the balance of what’s in the box, how long the activity will keep the child engaged, the degree to which the activity matches the child’s specific interest and the utility of the completed craft,” says Lambert-Shemo. • Independence. “Sometimes, parents want to give their kids something to do on their own while mom and dad make dinner,” she says. • Age appropriateness. Last summer, Creativity for Kids conducted a focus group during which moms and daughters shopped a craft aisle. “The girls would pick out something above their ability, because they’re constantly wanting to be older than they are. The moms would redirect them — not necessarily veto — but say, ‘What about this? You might like this better.’ A child may be attracted to pretty colors, but mom is checking to see if they can do it,” she says. Certain crafts at Creativity for Kids remain popular through those filters over time across ages. For girls, fashion, jewelry and sewing crafts remain hot, while boys still enjoy building trucks. Marie LeBaron, a former kindergarten teacher best known for her kids craft blog Make and Takes, says the best crafts are ageless across genders. “I personally think you can craft with children using any supplies at any age, as long as there’s a little parent involvement,” says LeBaron, who started crafting with her three children when they turned 2. “You’ll be surprised at how young a child can craft with paint, PlayDoh, paper or glue, if they start out with some parent involvement. If you can keep it minimal and easy when they’re young, they start to accrue more skills.” For example, her 11-year-old son began using a sewing machine at age 9 — with supervision, of course. Her 8-year-old daughter is already contributing to Make and Takes with her own craft ideas written under her own blogger profile. While kids mature with the types of craft tools they use — from peel-and-stick glue dots to glue sticks Summer 2014 to liquid glue to hot glue — one timeless project can entertain a range of ages. The whole LeBaron clan enjoys Play-Doh, although the 5-year-old just rolls snakes while the 11-year-old crafts houses. The mess factor Where parents and children differ most in craft decisions — and where children change most as they age — is messiness. “The messier the better for a lot of children,” Zachry says. “But parents usually want something that’s neater, easier, simpler to set up and pick up. It’s important for parents to understand that messy is OK. That’s how children get creative, and they can help clean up afterward.” The preschool craft kits from Creativity for Kids are mostly mess-free, with peel-and-stick pieces and no paint. While kids learn to control messier supplies as they age, simpler is always better for everyone. LeBaron notes that a little parental oversight and preparation can go a long way. Craft Business Insider • 19 © Faber-Castell USA, Inc. “We’re trying to raise awareness of how critical creativity is to kids’ future success, because creativity means innovation.” — Heather Lambert-Shemo, director of marketing, Children’s Brands Faber-Castell USA “A big part of my blog’s success is the simplicity of the craft projects I provide,” says LeBaron, who also authored the book “Make and Takes for Kids.” “What’s appealing to parents is simple: minimal supplies, easy instructions and mess-free. Parents shy away from messy materials, but if they know how to prepare for it, choosing the right glue and setting up your table with newspapers can keep it mess-free.” Structured versus open-ended Founded in 1976, Creativity for Kids launched the all-inclusive craft kit. At first, the kits included sundry supplies to spark openended creativity, rather than instructing specific projects. But that’s changed; in fact, the company discontinued its line of Craft Basics eight years ago. “Our open-ended products that don’t have a directed finished project are often our least-selling products,” Lambert-Shemo says. “It’s crazy, because this company was founded on a burlap bag full of feathers and googly eyes and Popsicle sticks. Within our line of 250 products, we have a fair amount of open-ended products, but 20 • Craft Business Insider craftbusinessinsider.com it’s hard because at the shelf, the consumer is going to choose that box of headbands over this box of stuff.” Pressed for time and creative ideas, parents prefer the quick, easy convenience of prepackaged projects, rather than planning their own or turning kids loose. “One of the side effects of our overscheduled society is kids don’t have as much free time,” LambertShemo says. “But parents still want to fit in a creative experience, so they’re more apt to buy something that has a start and a finish with an end product.” That doesn’t mean individual craft components are dead. Kids will always need basic craft materials, especially with Pinterest and craft blogs offering a bevy of do-it-yourself ideas. Even the craftiest moms — the ones creating the craft ideas on Pinterest — turn to conveniently coordinated kits sometimes, too. “Parents want that quick and simple grab-and-go because it makes crafting easier,” LeBaron says. “I love kits with instructions; there are definite skills involved with reading and following instructions. But at the same time, I love exploring and discovering what this is going to become. So I find value in both.” Because kits and random components both hone different skills, a mix of options is ideal. Despite declining sales, Creativity for Kids refuses to abandon its open-ended products. In fact, a year ago, the company launched a movement called Creativity Comeback to research and encourage creativity. “Research shows creativity is declining and yet creativity is the number one trait looked for by CEOs,” Lambert-Shemo says. “We’re trying to raise awareness of how critical creativity is to kids’ future success, because creativity means innovation. The idea is that you don’t need anything but ‘a pile of junk and your imagination’ to be creative, as Thomas Edison would say. So we started giving away this Creativity Can™, which is a can of craft components — no instructions — and watched kids imagining and crafting with it. When they’re given the opportunity to just be creative, it’s incredible what kids will come up with.” The technology effect Today, making opportunities for kids to be creative requires more effort than ever. “There’s so much technology now, with all the apps and games on smartphones and tablets,” LeBaron says. “Even in our family, those tend to be the go-to when the kids need a quick something to do. But technology can go two ways: It can either steer you into doing things on the device, or provide you with ideas and activities.” Summer 2014 “We just have to make that extra effort to have craft opportunities available for children.” — Anne Zachry, pediatric occupational therapist Pinterest and other idea-sharing sites can be great consumer research tools for craft stores to discover popular projects and the supplies they require. Noticing that people tend to pin more projects than they actually complete, LeBaron suggests Pinterest Party Days for craft stores to involve social communities, inviting families to come in and tackle a Pinterest project together, perhaps earning discounts on supplies. Beyond social media, online games and characters can inspire crafting, too. “We’re just as technological as any other family,” LeBaron says. “We love games and apps, but I like to take it offline. Take Angry Birds, for example; that’s what my kids are excited about and interested in, so we take it offline and craft it. I have a tutorial on my blog where we made cute little pompom birds, then set up stacks of paper cups and launched our Angry Birds into crafty pompom pigs. There are ways to transfer technology into the creative world.” Stores that take advantage of technology, rather than shying away, will have the upper hand in the kids’ craft market. They’ll understand what intrigues kids, and reach them and their parents where they are to spark creativity. “Children want to be entertained with exciting things that relate to video games,” Zachry says. “But if you give them the opportunity, today’s kids are just as eager to be involved in crafts. We just have to make that extra effort to have craft opportunities available for children.” ● Craft Business Insider • 21 trending beauty products ß bringing home beauty B Merchandising and marketing tips for craft retailers to keep up with the do-it-yourself beauty trend 22 • Craft Business Insider eauty comes at a price, as the personal care industry realized in 2009 when revenue dipped 26 percent as the economy crippled sales of premium beauty products. Since then, however, beautyconscious consumers have turned to less expensive alternatives, bringing beauty back to double-digit revenue growth by 2012. Driven by financial pressures and ingredient concerns, do-it-yourselfers have surged into beauty, from homemade hair accessories to makeup and skincare solutions. Beauty bloggers have begun sharing tips to recreate salon styles at home, making face mask recipes as common on Pinterest as cupcakes. “If there’s one thing I hate, it’s spending money on things I can do myself at home,” blogged Angela Peters, who launched hairsprayandhighheels.net to share beauty bargains and DIY tips, attracting more than 20,000 Pinterest followers within two years. “With the economy the way it is, people are more driven to make it themselves, rather than spending money on a product that you don’t know what it’s doing to you, what it’s doing to your kids, what it’s doing to animals before it gets to you. If you’re making your own nail polish and you’re not adding chemicals to it, you know it’s safe for you.” craftbusinessinsider.com ß Show customers you have what they need “There’s such a huge market that, if stores were to have a do-it-yourself beauty day, they’d really gain a lot of attention.” Peters, a former A.C. Moore employee, knows that craft retailers are the place to shop for basic craft— Angela Peters, hairsprayandhighheels.net blog related beauty supplies such as elastic, flowers, ribbons, glitter and hot glue to make hair ties and headbands, “One thing we absolutely know to be true about or storage containers to creatively display her growing shoppers is that if it’s easier for them to put the solution makeup collection. But craft stores aren’t the first stop together, then it’s easier for them to take advantage of for many consumers accustomed to makeup counters, it,” she says. so they often shop online. Simply stocking and advertising supplies for DIY “You can literally buy everything you need at a beauty projects might attract trendsetters, but crafters craft store, and people just don’t know it,” Peters new to beauty products and beauty buffs new to says. “Craft stores have these items, but they’re not crafting need more guidance. Workshops can attract being advertised toward this market. If I pick up an this crowd and boost your brand beyond the standard A.C. Moore ad, nothing in there screams, ‘You could floral arrangement. “There’s such a huge market that, make your own headband with this, or fill this little if stores were to have a do-it-yourself beauty day, they’d container with lip gloss.’” really gain a lot of attention,” Peters says. However, craft retailers can easily access beauty Classes and demonstrations have built-in marketing crafters’ wish lists of ingredients, supplies and potential in this digital, content-driven age, especially projects and stock appropriately to meet those needs. for a trend driven largely by beauty bloggers. Manke Social media is a portal to consumer data for beauty suggests videotaping workshops and adding recipes or researchers such as Sara Manke, director of insight and strategy at The Integer Group, a global retail marketing instructions on your website to attract beauty crafters who can’t physically attend. agency. Beauty bloggers are driving the DIY trend and “The same people who are on the cutting edge of sharing their experiences online. “You need to appeal to those confident, early adopters this trend are going to be the types of people who would be willing to watch an online video and who with enough inspiration and information to get them would share that online video,” she says. “It could excited, because they’ll become your ambassadors,” create a nice ripple effect. The content is what they’re Manke says. “At the same time, have suggestions or seeking, and that can be your gateway.” starter kits that appeal to those engaged but slightly lessPeters doesn’t use Google anymore for project ideas; confident women who would try something if it seems she just turns to Pinterest to learn how to make lip gloss doable, manageable and simple. Start with products that from crayons, dip-dye hair with oil pastels and whip up are closer to what a craft store typically carries — soap a body scrub or nail polish. She sees social media as the is a nice gateway, taking a side step from candles — and key, suggesting that craft stores could make waves in then radiate out into skincare and color cosmetics.” DIY beauty by partnering with the bloggers who built it. “Being visible with the trend and letting folks know Display the right way you’re taking an active interest in beauty supplies is Manke recommends that craft retailers merchandise with a project mentality by displaying supplies together a good strategic move,” Manke says. “If someone is in one convenient cluster. For example, offer a takeaway looking to make things at home and assemble things into something greater, it’s definitely a fit with what recipe for a DIY facemask and stock all the necessary their expectations would be in a craft store.” ● ingredients on one end rack. Summer 2014 Craft Business Insider • 23 Industry Insider tradeshows On the road Trade show recaps and previews to help you keep up with the latest industry trends and innovations tradeshow recap Toy Fair At this year’s International Toy Fair, hundreds of thousands of toys from more than a thousand toymakers filled a record-breaking 414,060 square feet of exhibit space in New York City. The most popular products indicate some of the biggest trends that will drive the industry this year, according to Steve Starobinsky, director of marketing and new business development at Diverse Marketing, an agency specializing in the toy industry. The hottest product at Toy Fair, Spinmaster’s Kinetic Sand, entertained attendees with its moldable, mess-free texture. Putting interesting twists on traditional compounds such as Play-Doh and Moon Sand, innovation oozed throughout the compound category, highlighting the continued popularity of creative tactile play. Toys transcended typical gender associations at this year’s Toy Fair. “A big trend was this idea of abolishing gender-oriented play patterns,” Starobinsky says. “The toy industry has always thought that boys play with cars and girls play with dolls. That’s not necessarily untrue; it’s just that girls also play with cars.” The Toy Fair introduced new players, with gender cross-over products such as construction sets and radiocontrolled animals and fairies. 24 • Craft Business Insider Across categories, products at Toy Fair promoted STEAM, adding arts to the traditional disciplines of STEM (science, technology, engineering and math). New products aim to prepare future creators, rather than merely entertain kids with mindless activities. Engineering kits from Roominate, for example, empower girls to build dollhouses with motors and gears to power appliances. Beyond the products, toymakers are getting creative with packaging and merchandising displays. Seedling’s craft kits, for example, make the brown box seem fashionably high end. “Newer companies are paying a lot more attention to package design and are positioning products to fit multiple channels — not just toy stores but emerging channels,” Starobinsky says. While the 3-D printing technologies demonstrated at Toy Fair are still a few years away for the average consumer, the trend of customizing and assembling toys is thriving. “This year in particular, there was a bigger focus on open-ended creativity, like a modular product that is more about building something unique and special and truly your own than about tearing open the package and playing with it as is,” Starobinsky says. “You’ll be able to find craft play patterns within multiple categories this year, much more than any other year.” craftbusinessinsider.com tradeshow previews CHA Paper Arts Show Art Materials World The International Art Materials Association (NAMTA) presents Art Materials World every year as a trade show dedicated to art supplies. But for the first time this year, the organization partnered with the Craft & Hobby Association (CHA) for a joint event that brought a broader variety of vendors and the biggest attendance of buyers that the trade show has seen in seven years. From April 30 to May 2 in Pittsburgh, attendees browsed a mix of fine art supplies and creative materials from a bounty of brands. While some products represent new ventures for suppliers — such as acrylic paint company Golden Artist Colors launching a line of watercolors — no particular product stole this year’s show as much as the overall variety of products. At the same time, artists are using more products together in combination, as evidenced by an increasing shift toward mixed media revealed in NAMTA surveys. As art suppliers strive to present products that stand apart from the crowd, a common trend emerged across various categories at Art Materials World: Suppliers are focusing more on creative retail displays, point-of-purchase fixtures and engaging packaging that attracts and educates customers to drive sales. Summer 2014 This summer, Atlanta will host CHA’s inaugural Paper Arts Show, a wholesale buying event targeting the paper crafts industry. Retailers, distributors, educators and designers with wholesale licenses can connect with industry peers and explore the newest paper products. Combining opportunities to learn and buy, the show starts July 29 with an all-day hands-on workshop and continues through July 31 with networking opportunities such as the Open Market, a cash-and-carry shopping extravaganza. Meanwhile, the show floor will feature exhibitors offering the latest products across paper, stamps, inks, embellishments, adhesives, stencils and similar categories. CHA Mega Show Kick off the new year with a glimpse into the new year of industry trends at the CHA Mega Show. The Winter Conference and Trade Show brings together the largest concentration of industry buyers, with more than 500 exhibitors presenting new arts and crafts products. The Mega Show, scheduled to run Jan. 9-13, 2015, at the Anaheim Convention Center, also features workshop training, educational seminars and networking opportunities to connect, educate and inspire attendees. Craft Business Insider • 25 Best Practices event sponsorship main event the Host a successful event to create buzz and draw in new customers to your store I t seems like a good idea: Host an event, bring in new customers, gain loyalty and grow. But what does it take to put on a winning weekend demonstration, class, program or large communitywide event? How can stores set themselves up for success? In the early 1990s, Christine Osborne and her business partner were asking themselves the same questions. Osborne is the owner of Wonder Works, specialty toy stores in South Carolina that offer a huge variety of toys, games and arts and crafts supplies. Her business began with one small shop, but successful event hosting has helped her one location grow into four. “It’s about community all the way,” she says. “If you do good in your heart, the sales will follow. You have to have faith and put it all out there and know you are investing in your business.” Key ingredients to a winning event 26 • Craft Business Insider craftbusinessinsider.com Photo courtesy of Rainbow Loom A common mistake that small businesses make when offering events is focusing on sales instead of fun. Jacob Gunter, education and gallery director for Binders Art School in Atlanta, oversees an onsite education program and puts together an art materials trade show every fall. He says the most successful events go beyond what’s being taught or demonstrated. Events need something more to really work, he says. “You have to know your purpose — that’s fundamental,” says Gunter. “You have to know who you are trying to engage. The event is kind of secondary — you have to offer something even bigger than the event itself.” From there, it’s all about logistics, says Gunter — information gathering, assembling systems and lists and getting volunteers. Osborne starts with the big picture and works her way down to the details. “It begins with working with national vendors and targeting specific ones to work with,” she says. Next, she thinks about local sponsors, entertainment, food, samples and giveaways. As a local business owner, she likes to partner with her neighbors whenever possible. They’ll often trade Tips for hosting a winning event Think fun and engagement instead of sales. Partner with neighboring businesses; trade for food and entertainment. Secure samples or freebies. cupcakes or ice cream for store gift certificates. Plus, there’s an added bonus. “Their names go on everything,” Osborne says. “But they’re all putting their heart out there and helping us do big things.” Wonder Works events are always free and charity-based. She says people literally walk though her door with ideas and often the youngest voices have inspired the biggest events. Osborne teams with the media to spread the word, which was especially valuable in the beginning when just 100 people would join her for a small store party. But she says that by focusing on quality, her largest event is now close to outgrowing its location. Wonder Works’ two biggest yearly events, Wonderfest and Elfstravaganza, attract between 7,000 and 10,000 people and take months of planning and preparation. Create energy and excitement Osborne now has a promotions event coordinator who oversees her events, and the stores work with Charleston marketing firm Momentum Marketing, which helped maximize the Rainbow Loom or “Loom Boom” craze last fall. “They were able to completely leverage it and turn it into something wild,” says Emily Trogdon, Momentum Marketing’s public relations director. The stores hosted multiple Rainbow Loom classes and events, and even brought in Rainbow Loom creator Cheong Choon Ng, who took part in the Summer 2014 Target national sponsors. Consider a worthy cause, helping a local charity or partnering with an existing event. Work with the media to promote the event ahead of time, not just the day of. Start small and focus on quality. Know your purpose. Recruit volunteer support. Begin planning for your next event as soon as possible. annual Elfstravaganza, a craft-centered holiday event where kids had the opportunity to make bracelets for a charitable donation. “It’s all about having energy and excitement,” Osborne says. “If you can bring that, the magic happens over and over and over again.” Although every event is different, Gunter agrees the best events put community-building first. “I don’t think sales should be ignored,” he says. “But too much focus on sales can hinder the event. If you have brand loyalty, the sales will follow.” He says that when it comes to successful event planning, he is often reminded of the Simon Sineck quote: “People don’t buy what you do, they buy why you do it.” And community seems to be especially important when it comes to those who create — artists and crafters — whether they are adults or kids. “For us, it’s all about encouraging people with an open mind and open heart,” says Osborne. “It’s a lot of fun. You can feel it. You can feel the love and feel the caring.” ● Craft Business Insider • 27 crafting timeline The craft industry’s roots stretch through the annals of time. Take a journey through the early years of crafting in part two of our timeline, . Compiled by Mike Hartnett 1952 Magic Markers are introduced. Mr. Potato Head is the first toy advertised on television. 1900’s Henry Levinson’s Permanent Pigments develops a quick-drying, wateremulsified acrylic polymer resin — now called acrylic paint. 1955 Elvis Presley makes his first TV appearance. 1956 The Model Industry Association becomes the Hobby Industry Association of America. After 72 years, Britain gives up the Suez Canal to Egyptian control. Sam Walton, a Ben Franklin retailer, opens his first Wal-Mart when the corporate Ben Franklin won’t allow him to open an all-discount store. 1964 David Cunningham launches Cunningham Art Products, a predecessor of Plaid. It eventually goes bankrupt. France and Great Britain sign an accord to build the channel tunnel between the two countries. 1962 1967 Mod Podge is invented, which makes decoupage easier and quicker, helping to make decoupage a huge trend. The 100 millionth U.S. phone is connected. 1971 The Mangelsen family changes its traditional Ben Franklin store into H.D. Mangelsen & Sons, an all-craft store. Cigarette advertisements are banned on American television. Mike Dupey hears about a Ben Franklin store in Omaha, Mangelsen’s, that switched to an all-craft format. He does the same thing — the beginning of the Michaels chain. 1973 Skylab is launched. 1978 Art student Xavier Roberts introduces a Little People line of dolls, which becomes known as Cabbage Patch Kids and sets off a doll-making trend. Velcro was first put on the market. 1979 Husqvarna introduces the first computerized sewing machine. CompuServe begins operation as the first computer information service. 1980 Marielen Christensen, who had assembled more than 50 volumes of scrapbooks of her family’s photos, is invited to display them at the World Conference on Records in Salt Lake City. She is credited with turning a hobby into an industry. Ronald Reagan is elected president. 28 • Craft Business Insider 1981 The first spring Quilt Market is held in San Francisco. Fifty-two Americans who were held hostage in Iran for 444 days are freed. craftbusinessinsider.com 1900’s 1984 1987 The 35-store chain Craft Showcase is sold to So-Fro Fabrics, later known as House of Fabrics. Geraldine A. Ferraro wins the Democratic vice presidential nomination, the first woman to do so. Creative memories, the home party company that helps spread interest in scrapbooking, starts. 1991 1994 QVC starts selling sewing machines and some soft crafts. On the same day that Craft World, once the industry’s most powerful wholesaler, files for bankruptcy; Leewards, once the industry’s leading chain, is sold to Michaels. Operation Desert Storm begins. 1997 1999 The Scrapbook Memories series premiers on the DIY network. Scrapbooking explodes at the Hobby Industry Association show in Las Vegas. The Dow Jones Industrial Average closes at 10006.78, above the 10,000 mark for the first time. O.J. Simpson is found liable in the deaths of Ron Goldman and Nicole Simpson in a civil court action. 2000 2000’s 2004 The Hobby Industry Association and the Association of Crafts & Creative Industries merge to form the Craft & Hobby Association. The Opportunity Rover lands on the surface of Mars. The first Bead & Button show is held in Portland. The last original “Peanuts” comic strip appears in newspapers one day after Charles M. Schulz dies. 2005 2007 Hancock Fabrics files for Chapter 11 bankruptcy and closes 104 stores. Apple Inc. CEO, Steve Jobs, announces the iPhone. Steve Fossett becomes the first person to fly an airplane around the world solo without stops and without refueling. 2011 2012 Michaels announces that its store inventory is now more than 50 percent private label. Hurricane Sandy kills at least 286 people in seven countries and causes an estimated $68 billion in damages. Summer 2014 The Model Railroad Industry Association, the Radio Control Hobby Trade Association and International Model Manufacturers Association merge to form the Hobby Manufacturers Association. Investment firms buy Jo-Ann and U.K.’s Hobbycraft. A 9.0 earthquake strikes Japan, triggering a tsunami that kills thousands and creates a nuclear disaster. Craft Business Insider • 29 back page Soldier on By Mike Hartnett I recently attended a college graduation, and during the ceremony, I kept thinking about our industry’s pioneers, who are listed in the new installment of the industry timeline on pages 28 and 29. One psychological effect of formal education is the impression that if you don’t have a degree in something, you can’t do it. Yet all of our pioneers either did not have a college degree or had a degree in something completely different from what they pursued. We have teachers, cab drivers, ex-military, even a mortician — who decided he liked flowers more than bodies and started a silk-flower importing company — among the ranks of our founders. They didn’t let the lack of a formal education stop them. I’m certainly not a founder or a pioneer, but I ended up in journalism after earning a B.S. degree in speech education and an M.S. in counseling. The first time I set foot in a college journalism class was when I taught a magazine class at Bradley University in Peoria, Ill. (The students were a little startled when I told them they wouldn’t be getting any theory in the class, because I didn’t know any.) When I was editor of Profitable Craft Merchandising, a predecessor to Craft Business Insider, I asked my publisher, Jerry Constantino, why he hired me, as I didn’t have any formal journalism training. He smiled and said, “Mike, maybe with the exception of bridgebuilding and brain surgery, 90 percent of any job can be taught, so you look for someone who has that magic 10 percent that can’t be taught.” All of our pioneers had that 10 percent, and they learned the other 90 percent as they went along. Some probably felt unsure or inadequate at times because they didn’t have an appropriate degree, but they soldiered on, and we are all the beneficiaries of their efforts. 30 • Craft Business Insider All of our pioneers either did not have a college degree or had a degree in something completely different from what they pursued. — Mike Hartnett I’m guessing that you have that 10 percent, or you wouldn’t be reading this magazine. And if you sometimes feel unsure because you don’t have a degree in retailing, marketing, advertising, economics, or whatever, you can hire someone to help, especially someone with experience in our industry. For the most part, however, soldier on. You might hold off on the brain surgery, though. ● A Personal Note There is no way I can think of everything that belongs in the industry timeline. If you have any suggestions for events, business start-ups, or other things I should add to the timeline, please let me know. Email me at [email protected]. craftbusinessinsider.com Should I carry these magazines in my store? These 3 magazines will: 1. Bring your customers back every month for the newest issue. 2. Help you build a passionate community. 3. Be a great selling tool for the products in your store. Stampington & Company Call (Toll-Free): 1-877-782-6737 [email protected] Founders of the craft kits category Leaders of the Creativity Comeback Develop imagination, problem solving & critical thinking skills needed for future success www.CreativityforKids.com www.CreativityCan.com Craft Ideas. Strategies. News. 13000 Darice Parkway Strongsville, OH 44149 Bu sin ess In sid er