ojanuary 2012 - associationdatabase.com
Transcription
ojanuary 2012 - associationdatabase.com
O adaNews JANUARY 2012 a publication of the Ohio Automobile Dealers Association BWC Finalizes Alternative Rating Program Changes By CareWorks Consultants, OADA’s endorsed provider of workers’ compensation savings and services The Ohio Bureau of Workers’ Compensation (BWC) has approved a number of changes to its alternative rating programs. These changes are designed to encourage meaningful behaviors by employers. Specific areas of focus are injury prevention, loss control and return-to-work efforts. contents Workers Comp Program Choices ...... 2 401(k) Hot Topics & Trends................... 3 Ad Review Corner.................................... 4 NLRB Postpones Effective Date of Rights Posting Rule to April 30 .......... 4 OADA Services Offers a FREE Copy of the NLRB Poster........................................ 4 Safety Concerns....................................... 5 An LDF Thank You Note......................... 6 DOT Restricts Mobile Phone Use....... 8 Additional BWC Rx Program Changes..9 Group Rating Enrollment Forms Have Been Mailed . ........................................... 9 Mandatory Use of BMV Form #3772 . . 9 NADA News .............................................10 A p p ra i s i n g Ve h i c l e s fo r G e n -Y Customers Webinar..................11 KPA Offers One Stop DOT Hazmat Compliance ...........................................12 Creating Your Employee Handbook - Webinar Workshop with Fisher & Phillips ..........................12 Fa c i l i t y U p g r a d e s : M a x i m i z ing Construction Cost Write Offs to Minimize Taxable Income Webinar ...........................................15 2012 OADA Convention ......................16 Publisher: Tim Doran Editor: Nikki Bragg All Rights Reserved The information provided in this newsletter is intended for general knowledge purposes only and is not intended to be the furnishing of legal or other professional advice. If legal advice or other expert assistance is required, the services of appropriate advisors should be sought. The first of these changes was announced when the BWC Board of Directors eliminated the “Break Even Factor” which was an assessment used in calculating rates for employers in traditional group rating programs. BWC also adjusted their credibility table to reflect a 53% maximum discount. Taken together, the significance of these changes is that the maximum allowable discount through traditional group experience rating has increased to 53% for the 2012 policy year from its prior 51% ceiling. make the program less burdensome and more business friendly. Small Deductible Program - Deductible Levels of $500 - $10,000 (effective 7/1/2012) o Payments made under the small deductible program are excluded from employers’ experience and therefore do not impact rate calculations. As a result employers will theoretically have lower claims values and reduced rates and premium. BWC completed its changes in December by approving a plan branded Destination: Excellence. Under Destination: Excellence, changes were made to various existing programs, while new initiatives were created to encourage loss control and employer behavior. One Claim Program - (effective 7/1/2012) CHANGES TO EXISTING PROGRAMS Ten-Step Business Plan for Safety (effective 7/1/2012) 100% EM Cap Program (effective 7/1/2012) o Eliminated the requirement for an employer to be penalty-rated in order to qualify. Under the new rules, any employer whose individual experience modifier increases more than two-fold – even those who remain base- or creditrated – would be able to use this program to limit the increase in premium. This change should increase the number of employers eligible to benefit from the program. o Eliminated the requirement to implement the 10-Step Business Plan for Safety and replaced it with a requirement to complete an industry-specific half-day training during the first year of participation and online training classes in subsequent years. These changes will www.oada.com o Reduces the discount to 20% in the first year, 15% in the second year, 10% in the third and 5% in the fourth year of participation. The current discount through the One Claim Program is 40% for all four years. o Replaces requirements to implement the 10-Step Business Plan with more tailored safety programs to fit employers’ industry, accident history and size. Many employers have asked for more industry specific safety programming for a number of years. NEW PROGRAMS Industry Safety Discount (effective 7/1/2012) Establishes a 3% discount for employers who agree to complete a safety risk assessment and provide employer-specific safety data to the BWC upon request. Depending on size, employers will be required to complete one, two or all of the following activities: BWC Finalizes Changes continued on Page 8 january 2012 1 Workers’ Compensation Program Choices: Traditional Group or Group Retrospective Rating? By CareWorks, OADA’s endorsed managed care organization for workers’ compensation This year has been a bit different for additional assessments. from the past for workers’ compensation Group Retrospective Rating rating program quotes. First, the enrollment Group retrospective rating will process for 2012 group rating programs was begin its fourth year in Ohio effective July 1, delayed while the Ohio Bureau of Workers’ 2012. This program is similar to traditional Compensation (BWC) evaluated program group rating in that it allows sponsoring rule and discount changes. With those organizations like OADA to form groups of changes finalized in late November, dealsimilar employers to secure future premium ers should now be receiving their OADA reductions. Under group retrospective ratgroup rating program proposals. Also, for ing, groups are made up of members who the first time many dealers will be receiving quotes for two different types of group rating have very favorable, low loss ratios (i.e. programs - traditional group rating (the type significantly low historical claims costs we have all grown accustomed to over the compared to a higher projected premium). last 20 years) and group retrospective rating. OADA’s 2012 group retrospective In fact, many current OADA group rating rating program is offering tiers like we do program members have already received with traditional group rating. These tiers information about our group retrospective allow individual dealers the opportunity to rating program. select among options that are projected to Many dealers will be in the envi- generate premium refunds of 75.8%, 58.9%, able position of considering both program or 32.3%. Availability of the three options options for the 2012 policy year and deter- depends on each dealership’s historical mining which is the best fit for their indi- claims experience and their willingness to vidual dealership. While this opportunity accept a degree of risk. The top two tiers is a good thing, it is understandably a bit are projected to provide dealers more savconfusing. Dealers who are eligible for ings than can be achieved with OADA’s both OADA’s traditional group and group maximum discount traditional group rating retrospective rating programs are only per- program! In fact, our 2010 & 2011 group mitted to enroll in one. To understand the retrospective rating programs are currently differences between traditional and group doing just that - outperforming traditional retrospective rating, the following is a brief group rating. OADA’s group retrospective rating program is quickly becoming overview of the two programs. another “tool in the tool box” for all dealers Traditional Group Rating to consider when assessing their workers’ Traditional group rating has been compensation options on an annual basis. available in Ohio since 1991. With tradi- There are considerations dealers tional group rating, dealers’ past experience should take into account with group retrodetermines eligibility and savings levels for spective rating. First, dealers will initially the upcoming policy year. This program pay their full individually-rated premium is tiered, allowing dealers with various (not a reduced premium as is with traditional levels of claims experience the opportunity group). If the group performs as we anticito reduce their premiums between 20% pate, the dealership will receive three refund and 53%. This up-front group discount is checks over a three year period. While the applied prospectively and appears on the chances are extremely remote, if the whole semi-annual BWC payroll reports used to group collectively were to perform catacalculate premium. With OADA’s tradi- strophically, as compared to their historical tional group rating there is virtually no risk losses, dealers would be responsible for pay- 2 january 2012 ohio automobile dealers association ing additional premium. The key to group retrospective rating is in the underwriting. Participants must maintain a low claim frequency and severity during the group retro policy year. Remember that OADA’s group retrospective underwriting standards have produced results that exceed traditional group rating standards in 2010 and 2011. In summary: Traditional Group Rating Pay discounted premium based on your group’s savings discount Virtually no risk Projected savings range from 20% to 53% No refund check, you receive your discount rate up front and pay premiums at lower group rates. Group Retrospective Rating Pay entire premium up front Some level of risk depending on group selected Potential savings from 32.3% to 75.8% Receive refunds over a three year period after the policy year ends For many dealers, there will be “no right answer” as to which program to choose. However, we are here to help evaluate your options so that you make the best choice for your dealership. OADA’s dedicated Account Executive with CareWorks Consultants is Kirsten Gibson. Kirsten can discuss your individual store’s experience and the options available to you. Kirsten may be reached at (800) 837-3200, ext. 7110 or (614) 526-7110. Please feel free to call Charlie Howard if you have any questions regarding these programs. Charlie may be reached at (800) 686-9100, ext. 110 or (614) 923-2232. < #SPXO#BH-VODI8FCJOBS4FSJFT QSFTFOUFECZ QSFTFOUFECZ 5IF0IJP"VUPNPCJMF%FBMFST"TTPDJBUJPO 5IF0IJP"VUPNPCJMF%FBMFST"TTPDJBUJPO 401(k) Hot Topics & Trends This Webinar is being hosted and moderated by OADA. Registration fee for OADA members is $30 per connection. Non-member fee is $50.00. The Webinar is scheduled for Thursday, January 12, 2012, from 11:00 am - noon Join OADA for this insightful discussion, which will cover current key topics and offer valuable information on plan design options for your dealership(s) to help you answer the following questions: Does your plan design support the goals of ownership and those of your employees? If not, why? Do you know what options are available? Is your retirement plan a lemon? Is your plan 408(b)2 compliant? No plan? Why start a retirement plan? • Recruit, retain and retire • Seventy-nine percent of employers like you find their retirement plan to be an effective recruiting tool • Employees rank retirement plans as one of the most important benefits they receive from employers, second only to their health insurance • Retirement benefits are one of the top three contributors to employee loyalty In the beginning, the 401(k) plan was thought of exclusively as an employee benefit with all emphasis on plan design. Investment options were virtually an afterthought. However, as time continued, the focus of many retirement plans turned to being as “hi-tech” as possible. Now, the focus has transitioned more to plan design benefitting Key and Highly Compensated Employees with additional focus on participant education to and through retirement. Join us as we take a closer look at these topics and more! This program is being presented by The Principal Financial Group. The Principal is a leading global financial company offering businesses, individuals and institutional clients a wide range of financial products and services, including retirement solutions. For more information, please visit our website at www.oada.com, or contact DeAnna Zahniser at 614923-2231 or [email protected]. Registration fee for OADA members is $30 per connection. There is a $50.00 registration fee for non-member dealers, per connection. Register today! Registration Form 401(k) Hot Topics & Trends Registrant Name (s) Position (s) Dealership Name Address, City, State & Zip Telephone ( ) Fax ( ) E-mail Registration fee for members is $30 per connection. Non-member dealers pay $50.00 per connection. Please register me for the webinar. (Registrants must provide an email address) I have already registered online for the webinar. Return to: OADA • 655 Metro Place South, Suite 270 • Dublin • Ohio • 43017 or fax to 614-766-9600 You can also register by logging onto the OADA web page at www.oada.com, or by calling 800-686-9100 x109. NLRB Postpones Effective Date of Rights Posting Rule to April 30 Text Messages & Advertising Beware! OADA recently presented a webinar on advertising compliance. We addressed traditional media like newspaper ads, but we also talked about emerging advertising media like social media and texting. We had no idea how timely the topic was; a recent report in Automotive News indicates that Lithia Motors, a publicly traded dealer group, has been sued in two separate class actions for texting 57,800 consumers’ cell phones. The lawsuit accuses the dealership of violating the Telephone Consumer Protection Act. A proposed settlement of the case would require Lithia pay $2.5 million dollars. Sending a broadcast text message creates a number of potential issues. First, a text message is considered a telephone call and is subject to the Telephone Consumer Protection Act. The TCPA is most familiar to dealers due to its “Do Not Call” provisions. Any dealer who wishes to text a consumer’s cell phone must check both the Do Not Call list and the dealer’s internal do not call list. The Lithia Motors lawsuits raise additional issues. The plaintiffs in those cases pointed out that text messages cost recipients money, either through usage fees or due to per-text fees charged by wireless service providers. And, the suits allege that Lithia failed to honor requests to opt-out of future messages, violating both federal and state law. The National Labor Relations Board has agreed to postpone the effective date of its employee rights notice-posting rule at the request of the federal court in Washington, DC hearing a legal challenge regarding the rule. The Board’s ruling states that it has determined that postponing the effective date of the rule would facilitate the resolution of the legal challenges that have been filed with respect to the rule. The new implementation date is April 30, 2012. Most private sector employers will 4 By Rule adopted by the National Labor Relations Board (NLRB), every employer covered by the National Labor Relations Act will be required to post the prescribed poster. The date for compliance was extended to April 30, 2012. The stated reason for the delay was to allow for more education and awareness of this posting requirement. The notice may be printed in black and white and must be 11x17 or printed on two 8.5x11 pieces of paper. In order to make it easy for dealers to comply, OADA has printed these posters on the same manila poster board we use for the other employment posters required by state and federal agencies. This poster is offered to members at no charge if ordered online at www.oadaservices.com. Simply go to the website, and it is a featured item on the main page. Members will need to register on the website (if they haven’t done so already) in order to get the poster for free. You may also call the OADA continued on Page 13 january 2012 Contact: Office of Public Affairs 202-273-1991 [email protected] www.nlrb.gov < REMINDER - OADA Services Offers Dealers a FREE Copy of the NLRB’s Newly Required Poster Dealers who wish to send text messages to consumers’ cell phones or send Ad Review be required to post the 11-by-17-inch notice on the new implementation date of April 30. The notice is available at no cost from the NLRB through its website, www.nlrb.gov, which has additional information on posting requirements and NLRB jurisdiction. ohio automobile dealers association Services sales desk at 614-923-2238 to order the poster by phone, but there is a fee of $5 plus shipping to order it this way. Should you have any questions or need assistance registering to use the website, please don’t hesitate to contact Lindsey Rusk at OADA Services at 614-923-2238 / [email protected] It is important to remember that the Final Rule makes it an independent violation of the Act should an employer fail or refuse to post the Notice (or, presumably, fail to do so appropriately.) Of additional concern, the Final Rule states that an employer’s failure to post the Notice will likely serve to extend the six-month limitation period for filing unfair labor practice charges, and may be evidence of anti-union motivation in any NLRB proceeding where motive is an issue. If you have questions regarding these posting requirements, please contact Charlie Howard, ext. 110 or Sara Bruce, ext. 108 at OADA, 800-686-9100. < How To Get Rid of Airbags & Seatbelt Pre-Tensioners… safety CONCERNS As airbags and seatbelt pre-tensioners become more common in new vehicles, more and more of these devices are finding their way onto parts department shelves. In some cases dealerships are finding that they no longer need some of these older or recalled devices and are looking for a way to safely remove them from their facilities. now classified as a hazardous waste you have future Brought to you by KPA, OADA’s Endorsed Provider of liability for its disposition. Safety and Environmental Compliance Services KPA believes that there is too much risk in this option, and that you should continue to store the devices as materials rather than dispose of them as a waste. So you’ve got some airbags & seatbelt pre-tensioners you no longer want, what can you do? Shipment back to the manufacturer Sell or donate them Obviously if you can find a market for a viable product it is in your best interest to sell these devices. In some cases KPA has found that your local fire department may want some of these devices for training or demonstration purposes. In either case KPA recommends you get a receipt for the transfer and if donating the devices to another agency, it is in your best interest to obtain a liability waiver. Detonation and disposal as normal refuse When one of these devices is detonated the ingredients are generally rendered inert, and can usually simply be disposed of as normal refuse. This led many original equipment manufacturers, (OEM’s) to provided electrical detonation kits. The problem here is that these devices are very powerful and safe detonation will require training and a very controlled detonation area. Even more troublesome is the interpretation by most states and local governments that detonation of these devices is considered treatment of hazardous waste. Un-deployed airbags are considered Hazardous by both DOT and EPA definition. EPA also mandates that “Hazardous” wastes cannot be treated or otherwise modified to nonhazardous material without special permitting. So if the purpose of your detonation was to dispose of the airbag, your facility could be reclassified as a hazardous waste treatment facility operating without a treatment permit. For these two reasons, (safety & waste treatment issues), KPA recommends dealers DO NOT detonate any airbags, or seatbelt pre-tensioners. Airbags and seatbelt pre-tensioner detonation should be left to professionals and not be performed at the dealership. Shipment and disposal as hazardous waste If your facility has determined that the devices are not needed and is looking for a quick disposal option, there are several vendors that will transport and dispose of these devices as hazardous waste. The issue with this option is cost and future liability. The typical disposal option is more than $60 per device and as the material is Many car manufacturers have conducted recall campaigns of airbags and seatbelt pre-tensioners. In some of these campaigns the dealer was permitted to send the airbags back to the OEM for testing by the OEM. If your manufacturer is running such a campaign and will permit you to ship the items back un-deployed, KPA recommends you take advantage of this service. Shipment as recycled materials This is the most promising option available to dealers and one that KPA is working on as a potential solution. It appears that a dealer can classify their un-deployed devices as off-specification surplus materials sent for recycling and if the majority of the material is recycled, the inactivation of the device can be considered a normal part of the recycling process. This would not be considered treatment of waste and the cost for recycling would be significantly less than the cost of disposal as a waste. KPA is actively researching this option and plans to have a solution with a recycling vendor available to dealers in early January at http://www.kpaonline.com/ airbags. One last note --- Don’t forget the DOT shipping Rules These devices used to be classified by the DOT as explosive devices but more recently have been reclassified as only Class 9 materials. In either case they are considered Hazardous Materials and must be shipped as such. You should have employees in your parts department that are already DOT trained and can ship these materials safely and compliantly with the appropriate packaging and proper shipping name. Remember that if the device is in its original package and labeled as a Class 9 material it is likely already properly packaged – all you’ll need is shipping papers and an appropriate 24-hour emergency response number. If you’re subscribed to KPA’s DOT product you already have online training and access to our 24-hour number. Finally, please only ship hazardous materials by ground shipment. For more information regarding safety in and around the dealership, contact Nick Hardesty or Glorianna Cooley at KPA. Nick can be reached at 262-510-7620 or Glorianna at 614-432-5044. < www.oada.com january 2012 5 An LDF Thank You Note We wanted to thank each dealer who recognized the importance of the Legal Defense Fund by making a contribution in 2011. The strength of the Fund is dependent on your generosity. Dealers who give to the OADA Legal Defense Fund understand their contribution ensures help will be available when dealers need it most. The Fund helps defray costs of litigating issues that have a significant impact on all dealers. The issues we support define, limit, or expand your legal rights and obligations; they go to the heart of your business. This year we feel especially proud that LDF funds were available to prevent a potential class action which sought to include every dealer who had ever charged a documentary fee as a defendant. It took nearly eighteen months, but OADA was successful in having the case dismissed before a class could be certified. The judge unequivocally recognized that state law allows dealers to legally charge a documentary fee of the lesser of $250.00 or 10% of the contract price, excluding tax, title, registration and any negative equity adjustment. We wish the fight was over, but we’re already fighting round two- the plaintiff has appealed. We’ll continue to defend dealers and their ability to charge a documentary fee. We don’t know what 2012 will bring, but LDF will be here to assist dealers. If your name is missing from our list and you would like to contribute in 2012, please use the attached contribution form or make an online contribution at www. oada.com (quick link “LDF contribution”). Remember, corporate funds may be used for LDF contributions. < A.D. Farrow LLC Bob Ross Buick GMC Mercedes-Benz Caranfa Ford Aber’s Truck Center Bobb Suzuki Carriage Towne Chrysler Dodge Jeep Acura Columbus Bob-Boyd Dodge Chrysler Jeep Carroll Halliday, Inc. Al Baumann Chevrolet Buick Bob-Boyd Fiat of Columbus Cascade Auto Group LTD Al Smith Chrysler Dodge Jeep Inc. Bob-Boyd Ford Mazda, Inc. Cerni Motor Sales, Inc. Allan Nott Enterprises, Inc. Bob-Boyd Lincoln Charles Chevrolet, Inc. Alliance Motors, Inc. Bobby Layman Cadillac GMC Truck Chesrown Chevrolet Buick GMC American Coach Sales Bobby Layman Chevrolet Clark Ford Sales, Inc. American PowerSports Borcherding Enterprises Classic Buick GMC Anderson Ford Sales, Inc. Breyley Yamaha Inc. Cobb Auto Sales, Inc. Auto Choice Chevrolet Buick Brittain Motors, Inc. Cole Motor Sales, Inc. Autocenter Southeast, Inc. Brondes Ford, Inc. Cole-Valley Chevrolet Automobile Dealers Association of Eastern Ohio Brother’s Chevrolet Cole-Valley Motor Company Avalon RV Center, Inc. Bruce Bloom-Boose Chevrolet Co. College Hills Honda Buckeye Ford, Inc. Columbia Acura Hyundai Buckeye Honda Columbiana Chrysler Jeep Dodge Buckeye Nissan, Inc. Columbiana Ford, Inc. Bud’s Chevrolet Buick Columbus Mitsubishi North, Inc. Bud’s Chrysler Dodge Jeep, Inc. Columbus Mitsubishi West, Inc. Burgess Hearse & Ambulance Sales, I Columbus Truck & Equipment Co., Inc Busam Fairfield LLC Craig Smith Auto Group Busam Motor Sales, Inc. Craig Smith-Craig Smith Auto Group Bush Auto Place Cronin Ford, Inc. Byers Chrysler Jeep LLC Crown Chrysler Jeep, Inc. Byers Delaware - Toyota Scion Crown Kia Byers Dublin Chevrolet Crown Motor Company, Inc. Byers Ford Lincoln LLC Dan Hatfield Chrysler Dodge Jeep Byers Imports Dan Hemm Chevrolet Buick GMC Cadillac Byers Kia Dan Tobin Buick GMC, Inc. Byers Mazda Subaru, LLC Dave Gill Chevrolet Byers Volvo Dave White Chevrolet, Inc. C & A Harley Davidson DeCosky Ford, Inc. Balderson Motors Barnett Ford Barry’s Chev Buick Inc. Barry’s Chevrolet Buick Inc. Bedford Nissan Beechmont Ford, Inc. Beford South Point Ford, Inc. Bill DeLord Autocenter, Inc. Bill Harris Auto Center, Inc. Bill Marine Auto Center, Inc. Bill Marine Ford, Inc. Bob & Chuck Eddy Chrysler Dodge Jeep Bob Caldwell Chrysler Jeep Dodge Bob Chapman Ford Mercury Bob Daniels Buick GMC Truck Bob Gillingham Ford, Inc. Bob Kelley, Inc. Bob Malcom Chrysler-Dodge-Jeep, Inc Bob Pulte Chevrolet Inc. 6 january 2012 Camargo Cadillac Capitol Cadillac ohio automobile dealers association LDF Contributors continued on Page 7 Grand Ford, Inc Just Saab Dayton Greenwood Auto, Inc. Kasper Buick GMC Greenwood’s Hubbard Chevrolet, Inc Kasper Chevrolet Buick DeCosky Motor Holdings, Inc. Greve Chrysler Jeep Dodge of Van Kasper Chrysler Dodge Jeep Defiance Truck Sales & Service, Inc Gribble’s River Valley Motors, Inc. Kelly BMW Delpha Chev Buick Guess Motors Kempthorn Buick, Inc. Dennis AutoPoint Gusweiler GM Center Kempthorn Motors, Inc. Dennis Hyundai of Dublin Gusweiler Toyota Key Chrysler Jeep & Dodge, Inc. Diane Sauer Chevrolet, Inc. Hale’s Sport Center, Inc. Kings Ford, Inc. Dick Masheter Ford, Inc. Halleen Kia Kings Nissan Dick Wilson Pontiac Buick GMC Truck Hamler Chevrolet Kistler Ford Sales, Inc. Donley Ford Lincoln Harry Humphries Auto City, Inc. Klaben Chrysler Jeep Dodge, Inc. Donley Ford Lincoln of Mt. Vernon Hatfield Hyundai Subaru Klaben Ford Lincoln, Inc. Donley Ford of Galion, Inc. Hatfield Kia Krieger Ford, Inc. Donley Ford of Shelby Hatfield Volkswagen Lancaster Sport Cycles Don’s Automotive Group, LLC. Haydocy Buick GMC Laria Chevrolet Buick. Inc. Doug Chevrolet Haydocy Chevrolet Buick LaRiche Automotive Group, Inc. Doug Marine Motors, Inc. Hill Idealease, LLC LaRiche Chevrolet Cadillac Dunn Chevrolet Buick Hill International Trucks, LLC Lash Chevrolet LLC Dunning Motor Sales Hinderer Automotive LLC Lavery Automotive Sales & Service, LLC Erwin Chrysler Dodge Jeep,Inc Hittle Buick GMC, Inc. Lavery Automotive Sales & Service, LLC Ferris Chevrolet, Inc. Holman Motors GMC Truck Lebanon Ford Lincoln Mercury, Inc. Foreman-Blair Buick Cadillac GMC Honda East Yamaha Suzuki Lee Kinstle GM Sales & Service Foster Chevrolet-Cadillac, Inc Honda Marysville Len Immke Buick GMC Trucks Franklin Park Lincoln, Inc. Hugh White Honda, Inc. Leonard Truck & Trailer, Inc. Fred Martin Ford, Inc. Infiniti of Cincinnati Lexus of Dayton Freightliner of Toledo Infiniti of Columbus, Inc. Lexus of Dayton Fremont Volvo & GMC Trucks Integrity Ford Liberty Dodge Chrysler Jeep Fuller Ford, Inc. Integrity Motors Sales Lima Auto Mall, Inc. Fyda Freightliner Cincinnati, Inc. Interstate Ford, Inc. Lindsay Acura Fyda Freightliner Columbus, Inc. J & J Motors, Inc. Lindsay Honda FYDA Freightliner Youngstown, Inc. Jack Maxton Chevrolet, Inc. Loudonville Motor Company Gary Steinle-Steinle Chevrolet Buick Jake Sweeney Chevrolet, Inc. Mark Moats Ford, Inc. Gene Stevens Honda Jake Sweeney Chevrolet, Inc. Mark Porter GM Supercenter Genoa Chevrolet James Evans-Evans Motorworks Mark Thomas Ford, Inc. Genoa Ford, Inc. Jay Honda Mathews Dodge Chrysler Jeep, Inc. Germain Cadillac of Dublin Jeff Wyler Chevrolet of Columbus Mathews Kennedy Used Cars, Inc. Germain Cadillac of Easton Jeff Wyler Eastgate, Inc. Maxton Motors of Montpelier Germain Ford of Columbus Jenior Ford Sales, Inc. McDaniel GM Superstore Germain Honda of Dublin Jerry Haag Motors, Inc. McHugh, Inc. Germain Imports of Columbus, LLC Jim Keim Ford, Inc. McNeill Chevrolet Buick Germain Lexus of Dublin Jim Kobunski-Tansky, Inc. Middletown Ford Germain Lexus of Easton Joe Carson Honda & Harley-Davidson Mid-Ohio Suzuki Honda Yamaha Kawasaki Germain Motor Company Joe Johnson Chevrolet, Inc. Midway Chevrolet, Inc. Germain Nissan of New Albany John Hinderer Honda Midway, Inc. Germain Toyota of Columbus John Sang Ford Lincoln Midwestern Auto Group Glockner Honda Toyota Joyce Buick GMC - Mansfield Godard Auto Sales & Leasing Co.,LLC Junction Auto Sales, Inc. Graff Chevrolet - Ottawa Inc. Just Saab Cincinnati LDF Contributors continued from Page 6 www.oada.com LDF Contributors continued on Page 13 january 2012 7 DOT Restricts Mobile Phone Use Effective January 2012 By Fisher & Phillips A new rule restricts the use of hand-held mobile telephones and devices by drivers of commercial motor vehicles (CMV). This rule, which goes into effect on January 3, 2012, was adopted by the Federal Motor Carrier Safety Administration and the Pipeline and Hazardous Materials Safety Administration, which are part of the Department of Transportation. It amends both Federal Motor Carrier Safety regulations and Hazardous Materials regulations. The rule restricts CMV drivers from reaching for or holding mobile telephones while operating their vehicles, or pushing more than one button to operate the device. Commercial motor vehicle drivers are still permitted to use mobile telephones and other mobile devices as long as their use complies with the new regulation. Essentially, drivers may initiate, answer or terminate a call if they can do so 1) with the push of a single button, 2) on a device within their reach, and 3) without holding it in their hand. BWC Finalizes Changes continued from cover o Industry-specific safety classes offered by the Division of Safety & Hygiene; o On-site safety consulting with BWC staff; and/or o Attend BWC Safety Congress. Transitional Work Grant Program & Bonus (effective 7/1/2012) Provides a grant for employers to establish a transitional work plan and a bonus for employers who use the plan to return an injured employee to work. Administrative Discounts (effective 7/1/2012) o Go Green Discount Designed to reward employers for paying premiums online and on time, the “Go Green” discount provides a 1% premium discount (up to a maximum of $1,000) to employers who elect to receive their payroll report, report payroll and pay their premiums through ohiobwc.com. Participants must also 8 january 2012 What this means is that the device must either be mounted or otherwise securely within reach at the control panel (in the area where the vehicle controls such as climate control and radio are located). The mobile device cannot be located on the passenger seat, sleeper berth or floor of the vehicle. Further, the driver must use the device without holding it in the driver’s hand – requiring either a speaker phone, one-wire or wireless ear set for use. Finally, operation of the device may only be performed through the use of pushing a single button. push a button more than once. Therefore, its use while driving a CMV is the same as that of a hand-held mobile telephone and is prohibited. The popular Push-To-Talk (PTT) feature used by many drivers is prohibited by this new rule. While, functionally, the PTT feature is similar to the use of a CB or twoway radio (neither of which is addressed by the new rule and therefore still permissible), the final rule advises that PTT is prohibited because the device used for PTT comes squarely within the definition of a mobile telephone prohibited by the rule, and it also requires the driver or user to hold it and If you have questions about this Alert contact Melanie Webber at Fisher & Phillips, 800-800-8806. make first reports of injury online (if they are the party filing the claim). The “Go Green” discount is not available to employers using the FlexPay Program, the 50/50 program or report no payroll. o Lapse Free Discount Employers who have not lapsed for the preceding 60 months (5 years) will receive a “Lapse- Free” discount of 1% (up to a maximum of $1,000). This discount will not be available to employers reporting no payroll. Claim-Free Discount (effective 7/1/2013) The “Claim-Free” discount will be applied to employers who have not incurred a compensable injury for one calendar year AND maintains a safety committee. P ro g r a m C o m p a t i b i l i t y ( e f f e c t i v e 7/1/2012) o Drug-Free Safety Program is now compatible with group rating and the 15K Program. o The 2% Safety Council participation discount is available to employers in the Group Retrospective Rating Program. ohio automobile dealers association Employers should prepare and implement a policy consistent with the new regulation, and train their CMV drivers on the policy, prior to the effective date of January 3, 2012. The policy should clearly set forth what is prohibited, what is still permitted, consequences for failure to follow the rule, and a contact person for questions about the rule. This Legal Alert provides information about a specific new federal rule. It is not intended to be, and should not be construed as, legal advice for any particular subject. < o One Claim Program and 100% EM Cap are NOT compatible with Small Deductible. o Small deductible program is not compatible with Group Rating. o Salary continuation is compatible with all programs. Taken together as a package, an employer could effectively reduce their workers’ compensation rates by 59%. For example, an employer with individual premium of $1,000 in a maximum 53% discount group rating program would see their premium reduced to $470. The Go Green and Lapse Free administrative discounts would reduce their premium even further to $461. If this same employer participated in their local Safety Council, the Advanced level of the Drug Free Safety Program and implemented industry-specific safety strategies, they could see their premium reduced to $407. For more information on how you can take advantage of these new programs, please call Shwan Combs OADA’s CareWorks Consultants Program Manager. < Additional BWC RX Program Changes By CareWorks, OADA’s endorsed managed care organization for workers’ compensation “Community Fights Prescription Drug Abuse” recent medications prescribed to the injured “Prescription Drug Abuse is an Epidemic in worker will be clinically assessed by CareWorks staff. Ohio” “Prescription Drug Abuse Taking Toll in Southern Ohio” You have probably seen headlines similar to this in your local newspaper and on the internet. There is certainly great concern for our injured workers and others who get caught in the death grip of highly addictive prescription drugs. That is why the Ohio Bureau of Workers’ Compensation (BWC) recently announced some changes that will impact the way they manage their pharmacy review program. Beginning January 1, 2012, when a claim is sent for a prescription review, the If the CareWorks clinician determines that a prescription review is appropriate, the claim will be referred to the Pharmacy Unit at BWC. The Pharmacy Unit will send the claim to a physician for a medical opinion regarding the appropriateness of the medications being prescribed to the injured worker. If the reviewing physician opines that the current medications are inappropriate for the allowed conditions in the claim, BWC will issue an order to deny future payment of those medications. With the abuse of prescription medications becoming a national epidemic, it is important that medications being prescribed to injured workers are properly monitored. If there is a claim that you would like to refer for a prescription review, please contact your individually assigned CareWorks Account Executive. While not responsible for the administration or payment of BWC prescription benefits, CareWorks has always taken great pride in our proactive review of medications in work related injuries. Based upon our reviews, we have identified many instances where medications were either inappropriately prescribed, or paid under a wrong claim. These reviews have resulted in savings for CareWorks clients. If you have any questions regarding this article, please feel free to contact Ron Lucki at (614) 760-3510 or email ron. [email protected]. < Reminder: Group Rating Enrollment Forms Mailed; Qualifying Dealers Should Respond Quickly Savings quotes and enrollment packets for OADA’s workers’ compensation traditional group rating program and retrospective group rating program have been sent to newly qualifying applicants. Qualifying dealers should return the forms immediately to OADA to ensure enrollment for the 2012 policy year. Our deadline for receipt of enrollment forms is February 24, 2012. • If your dealership is currently participating in OADA’s Group Rating Program with CareWorks Consultants you should have already received your proposal for the 2012 policy year. • If you are not currently participating in OADA’s program and have not yet requested a no cost, no obligation quote, there is still time. The process begins at www.careworksconsultants.com/ groupratingapplication/OADA. o Even if your dealership does not qualify for traditional group rating, you may still qualify for OADA’s retrospective group rating program. Retrospective rating can be an excellent alternative that offers dealers substantial savings. • Questions? You can learn more by contacting OADA’s dedicated Account Executive, Kirsten Gibson, toll-free at 1-800-837-3200, ext. 7110 or via email to [email protected]. The deadline to make a decision will approach quickly! Don’t be left wondering what to do about your workers’ compensation future! Choose a partner with a record of not only savings, but incredible service! For more information contact Charlie Howard, ext. 110 or DeAnna Zahniser, ext. 109 at OADA, 800-686-9100. < Reminder: Mandatory Use of March 2011 Version of BMV Form #3772 “Application for Dealer Assignment” Begins 1/1/12 Dealers using the BMV Form 3772 must begin using the most recent version of the form (Revision Date 3/11) on January 1, 2012. Dealers may remember that last March, a directive was issued to Clerks of Court across the state advising them to stop using older versions of the BMV Form 3772 and only accept the version with a 3/11 revi- sion date. The mandatory change was slated for April 2011. The lack of notice created a number of problems for our dealers. The Bureau of Motor Vehicles was responsive to our concerns regarding costs associated with such a rapid transition and agreed to delay the mandatory transition date to January 1, 2012. www.oada.com You may continue using an older version of the BMV 3772 until 12/31/11, so dealers have an opportunity to exhaust their current supply of forms and reprogram their systems. Please contact Lindsey Rusk at 614-923-2238 with any questions or to place your order. < january 2012 9 NADA News A Message from Ohio NADA Director, Chuck Eddy 2012 Convention on Pace to Be Biggest Since 2008 There’s a running joke among dealers that no matter what happens, we’ll find something to be optimistic about. The good news is we have much to be optimistic about these days. The consumer confidence index jumped 15 points. November auto sales will be the best since the “clunkers” program, and a new study predicts the auto industry will add 150,000 new jobs over the next four years. Things are looking up. Expect that optimism to carry over this February, too, when we head to Las Vegas for the NADA/ATD 2012 Convention & Expo. If the last few months of 2011 are any indication, we have a lot to look forward to in 2012. The Expo is sold out. Convention attendance is up, which means the 2012 convention is shaping up to be one of the biggest in recent memory. This convention will mark the first time NADA and its American Truck Dealers (ATD) division will host a combined event for car dealers and heavy- and medium-duty truck dealers. And early interest is off the charts. For the first time since the economic collapse of 2008, we’re on pace to draw more than 20,000 attendees. As always, we’ll have a host of dynamic speakers, including Chrysler’s Sergio Marchionne; Aron Ralston, the climber who inspired the Oscar-nominated film “127 Hours”; and, our keynote speaker, former President George W. Bush. NADA University is offering more than 50 workshops, with two full workshop sessions beginning Friday, Feb. 3. And J.D. Power and Associates will again co-host Friday night’s Welcome Reception. We’ll also crown a new TIME Dealer of the Year and announce the winners of the ATD Commercial Truck of the Year and ATD/Heavy Duty Trucking Truck Dealer of the Year awards. It’s going to be quite an event – and not just because it’s Super Bowl weekend! Hotel rooms are filling up quickly. In fact, seven hotels have already sold out. So if you haven’t done so already, make your plans today to attend by visiting www.nadaconventionandexpo. org. There’s no better place to take the pulse of our entire industry. And chances are the outlook will be … optimistic! Download the NADA 2012 mobile app for iPhone or Android to get updates on the convention and plan your visit! In legislative and regulatory news … NADA: Can Consumers Afford the Upfront Costs of Fuel Economy Hikes? Last month the Obama administration formally announced its Corporate Average Fuel Economy (CAFE) proposal for model years 2017-2025, nearly doubling current requirements to 54.5 mpg and adding about $3,000 to the average cost of a car. In response, NADA said the proposal could price millions of Americans out of the new-vehicle market, “which could reduce fleet turnover and delay environmental gains.” “This regulation gambles that millions of consumers will be able to afford thousands more for generally smaller, more expensive vehicles that may not meet their needs,” NADA said in a media statement. “We need fuel economy policies that encourage the sales of fuel efficient vehicles, instead of risky mandates that frustrate 10 january 2012 consumer demand and depress fleet turnover. “ For more on the fuel economy proposal, including a breakdown of the average vehicle price increase under the Obama administration’s rules, click here. http://www.nadafrontpage.com/ NADA_Statement_CAFE_ Rules_2017_2025.xml NADA Continues to Vigorously D e f e n d D e a l e r- A s s i s t e d Financing Model at Final Dealer Roundtable Chuck Eddy, Ohio NADA Director The Federal Trade Commission (FTC) conducted its third and final Motor Vehicle Dealer Roundtable on Nov. 17 in Washington, D.C. The FTC is examining what, if any, actions it should initiate to further protect consumers in the area of vehicle financing. The actions it may pursue include rulemaking, enforcement, and consumer and business education. As with the two prior FTC roundtables in Detroit and San Antonio, NADA representatives provided a vigorous defense of the dealer-assisted financing model and provided extensive information to correct and rebut a series of misstatements made about various dealer practices. NADA also underscored that, despite repeated requests for empirical information from the FTC, the consumer group allegations of dealer misconduct were anecdotal and unsupported by current and reliable data demonstrating that they are widespread. http://www.nadafrontpage.com/NADA_Statement_CAFE_ Rules_2017_2025.xml 2012 Annual Fuel Economy Guide Now Available The U.S. Department of Energy and the Environmental Protection Agency have released the 2012 Fuel Economy Guide. The guide provides detailed fuel economy numbers for MY 2012 light-duty vehicles, along with estimated annual fuel costs and other information for prospective purchasers. Dealers must display a copy of the guide and provide copies to customers upon request. There are a number of options available for dealers to comply. This month, EPA/DOE is electronically distributing the guide to dealers for printing as needed. Dealers also can download the file, save it and print it as necessary. Finally, dealers can order hard copies of the guide by calling DOE’s Information Center at 877.337.3463 between 9 a.m. and 7 p.m. EDT; or by using a form to order copies by mail. Hard copies will be mailed, free of charge, in December. In other NADA news… TIME Announces 50 Nominees for 2012 Dealer of the Year TIME magazine has announced the 50 nominees for 2012 TIME Dealer of the Year. The award is one of the most prestigious awards a new-car dealer can receive. TIME magazine, in partnership NADA News ohio automobile dealers association continued on Page 14 #SPXO#BH-VODI8FCJOBS4FSJFT QSFTFOUFECZ QSFTFOUFECZ 5IF0IJP"VUPNPCJMF%FBMFST"TTPDJBUJPO 5IF0IJP"VUPNPCJMF%FBMFST"TTPDJBUJPO Appraising Vehicles for Gen-Y Customers This is Not Your Father’s Appraisal Process! This Webinar is being hosted and moderated by OADA. Registration fee for OADA members is $25 per connection. Non-member fee is $50.00. The Webinar is scheduled for Tuesday, January 10, 2012, from 1:00pm to 2:00pm Buying and selling in the automotive marketplace is evolving so quickly, it is enough to make you dizzy. From buying and selling on the internet, to Twitter and Facebook, today’s customer is connected as never before. So how does this affect the trade-in process? This webinar is designed to assist dealers with improving your customer’s trade-in experience. Having a good, clear appraisal process is key! The Gen Y customer will account for 40% of the car buying population by 2012. Understanding their mindset will streamline your business, and retain those customers for their future purchases. So how do you do this? Learn how to: • Understand the mind-set of the Gen-Y customer • Handle a used-car market that has turned transparent • Work with customers who research trade-in values before coming to the dealership, and arrive with incorrect information. How do you temper their expectations? • Put key market data at your fingertips with appraisal tools, such as NADA AppraisalPRO • How to use new Smart Phone and Tablet applications to your advantage Our featured speaker is Stu Zalud from NADA. Stu brings a dealer-focused perspective and insight to his role as director of dealer services for NADA Used Car Guide. He is responsible for presenting at industry events and contributing to the development of products and services to meet changing dealer needs. Zalud’s previous experience includes over 30 years as a GM dealer in Cleveland, Ohio and Hilton Head, S.C. Additionally, he servied on various NADA boards and as chairperson of both the Greater Cleveland and Ohio Automobile Dealers Associations. For more information, please visit our website at www.oada.com, or contact DeAnna Zahniser at 614923-2231 or [email protected]. Registration fee for OADA members is $25 per connection. There is a $50.00 registration fee for non-member dealers, per connection. Register today! Registration Form Appraising Vehicles for Gen-Y Customers Registrant Name (s) Position (s) Dealership Name Address, City, State & Zip Telephone ( ) Fax ( ) E-mail Registration fee for members is $25 per connection. Non-member dealers pay $50.00 per connection. Please register me for the webinar. (Registrants must provide an email address) I have already registered online for the webinar. Return to: OADA • 655 Metro Place South, Suite 270 • Dublin • Ohio • 43017 or fax to 614-766-9600 You can also register by logging onto the OADA web page at www.oada.com, or by calling 800-686-9100 x109. KPA Offers One Stop DOT Hazmat Compliance As you know, the Department of Transportation (DOT) requires training and certification for all employees who ship, load, unload, receive, or even handle hazardous materials. This training requirement also includes training regarding security awareness and recognizing and responding to security threats. In addition to the federal requirement many OEMs have also required their dealers to comply with these regulations. For years the only training alternative dealerships had for DOT Hazmat training and certification were offered by traveling training companies, you knew nothing about, that conducted off off-site training from one city to the next. This training often cost the dealership $500 for every parts employee in the dealership in addition to the lost time associated with sending your employees off-site for training. The problem with most of these trainings is that they did not offer access to MSDS or a 24-hour DOT Hazmat hotline as required by the rule. In other words, your employee may have had training but your dealership was not in compliance. That has all changed. With KPA’s program your employees receive the necessary training to complete their jobs safely AND your dealership complies with the federal rule. Even better, the service is cost effective beginning at only $60.00 per month! Nationally offsite training courses charge as much as $500 per employee, 24-hour emergency response numbers for shipping papers (if even available) can cost an additional $500/year, while online MSDS service costs $1,000/year. OADA is absolutely convinced that there is not an easier and more cost-effective approach to attaining DOT Hazmat compliance than the program being offered by KPA. KPA’s program at a glance: • Unlimited online function-specific DOT training • DOT Hazmat certification • 24-hour DOT Hazmat hotline staffed by professional emergency responders • Online access to KPA’s industry specific MSDS database of over 50,000 automotive, truck, and motorcycle related chemicals • Online facility-specific chemical inventory. • Starts at ONLY $60.00 per month While safety and environmental concerns have always been the impetus behind these rules, the FAA has clearly escalated enforcement of these regulations to a new level. If you visit the federal DOT website you will see fines, and lots of them, as high as $120,000 with an average fine of $45,000. And yes, dealerships have been audited in Ohio and around the country for compliance. To learn more about KPA’s DOT and MSDS service or for a complimentary assessment of your Environmental and Health and Safety needs, contact Rob Stansbury at 484326-9765 or visit KPA at www.KPAonline. com. < Creating Your Employee Handbook - Webinar Workshop with Fisher & Phillips, February 22, 2012, 1-3pm There has never been a better time to prepare an employee handbook! OADA, in conjuntion with Fisher & Phillips, is offering a structured program designed to walk the dealership “step by step” through the employee handbook development process. Your handbook will be: (1) Legally compliant with all federal and Ohio state laws; (2) Tailored to your dealership; (3) Actually developed and implemented - this program provides the level of assistance you need, and a strict timeline to assure actual development and implementation. Please contact DeAnna Zahniser at [email protected] to register! 12 Step 1 - The Handbook Step 2 - Legal Review & Consultation Prior to the webinar, dealers will receive a prototype employee handbook customized specifically for dealerships and is compliant with Ohio law. • Dealers will participate in a 2-hour webinar where a Fisher & Phillips attorney will walk the dealership through preparation of the handbook • Participants will have an opportunity to follow along, make revisions and ask questions of the Fisher & Phillips attorney during the webinar • Dealers will have an actual handbook and two hours of legal advice and counsel regarding specific policies, best practices, and other considerations from the webinar Cost $900.00 (remitted prior to webinar) The hardest part of assembling an employee handbook is not only determining that your dealership’s policies and procedures comply with state and federal law but that your policies and procedures are accurately reflected in your employee handbook. • After the dealership has participated in the webinar and customized its employee handbook, the attorneys at Fisher & Phillips will review up to two sets of revisions of the handbook within three months of the webinar and will also provide assistance with any handbook preparation-related questions. Must enroll by May 22. • While this step is optional, it is strongly encouraged as we feel it will be beneficial Cost $500.00 additional january 2012 ohio automobile dealers association LDF Contributors continued from Page 7 Milt Taylor Lincoln Moomaw Automotive Inc. Mt. Orab Ford Mercury, Inc. Nassief Honda New Carlisle Automotive Nissan North, Inc. Niswonger Chevrolet, Inc. Nollenberger Truck Center, Inc. Norris Northup Dodge Norris Northup Dodge North Coast Nissan Northgate Chrysler Dodge Jeep Nourse Chillicothe Ford Lincoln Ohio Valley Honda Park Acura Park Ford Park Honda Park Mazda Subaru Paul Cole Motors, Inc. Performance Chrysler Jeep Dodge Performance GMC Performance Lexus Performance Toyota Pierson Automotive Middletown Pierson Automotive, Inc. Porsche of Kings Automall Premier GMC Ltd Preston Chevrolet Kia, Inc. Progressive Chevrolet R.D. Banks Chevrolet, Inc. Raabe Motor Sales, Inc. Reineke Motors Inc. Reineke’s Tiffin Ford Lincoln, Inc. Ricart Properties, Inc. Ridenour Auto Group Rodney Cobb Chevrolet Ron Marhofer GMC Inc. Ron Marhofer Nissan Ross Premier Motors Inc. Rouen Toyota of Maumee Roush Honda Salem Chrysler Jeep Dodge Schaffer Danhoff Chrysler Dodge Sims Buick GMC Nissan Smedley Chevrolet Sales Smith Chevrolet Buick Spangler Motor Sales, Inc. West Gate Ford Truck Sales Spurgeon Chevrolet Whiteford Kenworth, Inc. St. Marys Chrysler Dodge Jeep, Inc. White’s Service Center Stadium GM Superstore Whiteside Chevrolet Buick Pontiac GMC Statewide Ford Lincoln Mercury, Inc Whiteside’s of Cambridge, Inc. Steve Castrucci Automotive Inc. Whitey’s, Inc. Steve Rogers Ford Wise Chevrolet Stykemain GMC Trucks, Inc. Wollam Chevrolet, Inc. Sunset Motors, Inc. Yamaha of Warren, Inc. Sweeney Buick GMC Truck Company Yark Automotive Group, Inc. Sweeney Chevrolet Young Truck Sales, Inc. Tansky’s Sawmill Toyota Young Volvo Trucks Taylor Buick Nissan Taylor Chevrolet Taylor Kia of Boardman Terry Henricks Chrysler Dodge Jeep, Thayer Chevrolet Toyota Scion The Audi Connection The Glockner Chevrolet Co. Thomson-MacConnell Cadillac Tom Ahl Buick GMC, Inc. Tom Ahl Chrysler Dodge Jeep Tom Ahl Hyundai Tom Ahl Hyundai of Findlay Inc. Tom Whiteside Auto Sales, Inc. Toth Buick GMC Truck, Inc. Toth Buick GMC Truck, Inc. Toyota Direct Toyota West, Inc. Tri County Chrysler Dodge Jeep Troutwine Auto Sales, Inc. Troy Ford, Inc. Truck Sales & Service - Canton Truck Sales & Service - Norwalk Truck Sales & Service, Inc. - Mansfield Truck Sales & Service, Inc. - Midvale Truck Sales & Service,Inc. - Marietta Underwood Motors, Inc. Vallery Chevrolet, Inc. Vallery Ford, Inc. Valley Harley-Davidson Co. VanDevere Kia Village Motors, Inc. Vin Devers Autohaus of Sylvania Voss Chevrolet, Inc. Wally Armour Chrysler Dodge Jeep Weekley Chrysler Dodge Jeep Welsh Motors, Inc. Wendell Ford Sales Co. www.oada.com Ad Review continued from Page 4 e-mails to cell phones and pagers need to understand the rules. Here are few simple guidelines: 1.E-mails to wireless devices (cell phones/ pagers) are prohibited unless you have the consumer’s prior consent. 2.The ban on e-mails to wireless devices doesn’t apply to facilitate transactions the customer has already agreed to, like reminders about a scheduled service appointment. 3.Text messages cannot be sent to consumers whose names appear on the national Do Not Call list or your internal Do Not Call list, unless you have an established business relationship with the customer or the customer has given prior consent to be contacted. 4.When you get consent from a customer, be specific about text messages, since these may require the customer to incur a cost. 5.If you are approached by any advertising/ marketing company regarding a texting or e-mail ad campaign do your homework. Verify that they understand and comply with the TCPA, CAN-SPAM, and other federal and state laws which govern commercial messages and advertisements. 6.Remember that some state laws may be more restrictive than Ohio law. Before calling or texting wireless numbers of consumers who reside out of state, determine whether there are any prohibitions. The bottom line is that we can and should use technology to build business and relationships, but be smart about implementation. < january 2012 13 NADA News continued from Page 10 with Ally and in cooperation with NADA, will proudly name the Dealer of the Year Feb. 4 at NADA’s annual Convention & Exposition in Las Vegas. The Dealer of the Year award: recognizes new-car dealers in America who exhibit exceptional performance in their dealerships, combined with distinguished community service; creates a positive public relations forum for all new-car dealers; and provides a representative spokesperson for Dealer of the Year. Click here for the list of nominees. (https://www.timedealeroftheyear. com/pages/nominees.php) NADA Special Section is Featured in TIME Magazine NADA has partnered with TIME magazine to again produce a special section, “Driven by Innovation,” which was available on newsstands in early November. This is the ninth consecutive year that the NADA insert has appeared in TIME, which is published weekly with a U.S. audience of more than 20 million and a global audience of more than 24 million. The 12-page section focuses on how the automobile industry is being shaped by advances in everything from clean-car technology to mobile apps. It also highlights the resiliency of the auto industry and dealers through difficult economic times, stresses the importance of consumers in the hybrid/ electric car buying process and highlights the National Automobile Dealers Charitable Foundation’s support of the 9/11 families. Plus, it features profiles on Tom Castriota, the 2011 TIME Dealer of the Year, and 2011 finalist Rick Jensen. The TIME insert is made possible by advertising support from automakers and related industries. In this edition, the advertisers include Ally Financial, Ford, Buick, Dodge, Goodyear and Progressive Auto Insurance. (Click here to download a copy of the NADA insert.) NADA Issues Statement on UAW ‘Dealership Campaign’ Late last month the United Auto Workers announced plans to wage a dealership campaign to unionize international automobile manufacturers. While details of the “dealership campaign” are not public, NADA expressed serious concern about any efforts that interfere with the car buying process or frustrate customer satisfaction at dealerships. “Attempting to disrupt new-car sales by targeting small businesses whose 14 january 2012 employees and families are dependent on those sales could create a public backlash and be counterproductive for the entire industry,” NADA said in a statement to the media. Iraq War Veteran, Disabled Child Receive Canine Companions from NADA Foundation The National Automobile Dealers Charitable Foundation has provided a $20,000 grant to help fund the training of two assistance dogs from Canine Companions for Independence for a physically disabled child and an Iraq war veteran. Charles Chesnes, a 10-year-old from Delaware, Ohio, who uses a wheelchair, received his skilled companion dog, Katrina, on Saturday, Nov. 12. Adam McCann, a former Marine from Oberlin, Ohio, who was injured in the Iraq war, received his dog, Holt, last February. Since 2002, the NADA Foundation – through its Frank E. McCarthy Memorial Fund – has contributed $140,000 to Canine Companions for Independence, placing 14 skilled companion dogs. Ford U.S. Sales Chief Discusses Company’s Progress and Dealer Relations Hot new vehicles and improving factory-dealer relations are two of the reasons Ford Motor Company has “made great progress over the last few years,” Ken Czubay, Ford vice president of U.S. marketing, sales and service, said last month in an interview on “AutoFocus with David Hyatt,” a NADATV public affairs television program. “Our focus has been on quality, green, safe and smart,” Czubay said. “And I think consumers are recognizing that we’re delivering on those four pillars, and there’s been so much renewed interest in our products.” Czubay described Ford’s dramatic turnaround as a “very interesting journey” for the company and its dealers. “We’re particularly proud of the progress that our dealers have made,” he added. “They’ve been a real partner with us.” Click here to watch the interview. (http:// www.nadafrontpage.com/af_czubay.xml) New Tools Make it Easier than Ever to Plan Your NADA 2012 Experience NADA has several new tools to make the most of your experience at the 2012 NADA/ATD Convention & Expo. Here are a few: • Follow convention news and updates on our new blog at http://nadaconvention. blog.com. • Follow convention activities on Twitter, ohio automobile dealers association Facebook and Linked In. • Create an action plan with myNADAplanner, an online scheduler that allows you to connect with exhibitors, search workshops and speakers and schedule franchise meetings. • Download the NADA 2012 mobile app for iPhone or Android. Sync your app with myNADAplanner and carry your personalized schedule in the palm of your hand. AppraisalPRO Offers Transparent View of Used-Vehicle Marketplace Research from consulting firm Deloitte shows that as early as next year, people age 25-35 will account for 40 percent of the car-buying population. And 54 percent of them plan to replace their car in the next two years. That means many members of the media-savvy “Generation Y” will be arriving to their dealership with a trade, says Jonathan Banks, senior analyst with the NADA Used Car Guide. “Count on these customers to do their research online before even contacting the dealer,” says Banks. “Transparency will be a key factor in winning their business.” One way to easily interact with younger customers is with NADA AppraisalPRO, the tool that gives dealers access to thirdparty data, providing an unbiased view of the marketplace. NADA AppraisalPRO is simple, easy to use and affordable. For more information, go to www.nada.com/appraisal or call 866.974.6232. NADA U Announces 2012 Academy Schedule NADA University has announced the following Academy classes for 2012: • Dealer Candidate Academy: starting January 23; February 20; May 7; June 25; September 10; and October 22. • General Dealership Management Academy: starting January 9; February 13; May 21; September 17; and October 8. • ATD Truck Dealer Academy: starting June 11. Call 800.557.6232 for more information and visit www.NADA.org/ nadauniversity/academy to download an application. < #SPXO#BH-VODI8FCJOBS4FSJFT QSFTFOUFECZ QSFTFOUFECZ 5IF0IJP"VUPNPCJMF%FBMFST"TTPDJBUJPO 5IF0IJP"VUPNPCJMF%FBMFST"TTPDJBUJPO Facility Upgrades Maximizing Construction Cost Write-Offs to Minimize Taxable Income This Webinar is being hosted and moderated by OADA. Registration fee for OADA members is $35 per connection. Non-member fee is $50.00. The Webinar is scheduled for Wednesday, January 18, 2012, from 1:00pm to 2:00pm Are you in the middle of a facility upgrade? Thinking about one? Is your manufacturer requiring you to make changes to your facility? Then this webinar is a must see for your dealership! Join OADA for “Facility Upgrades: Maximizing Construction Cost Write-Offs to Minimize Taxable Income.” Manufacturers are requiring dealers to build new facilities or upgrade existing ones. If you are a dealer that has recently completed an upgrade project, you know the financial strain it can place on your business. What you don’t need on top of that is the additional strain of a large tax bill. If you have completed or are looking to complete a project in the near future, join us for this webinar and learn specific strategies for maximizing your construction cost write-offs and lowering your tax liability. Specifically, our webinar will include a discussion on the following topics: • 2011 tax law and incentives • 100% Bonus Depreciation • Enhanced Section 179 Expense • Qualified Leasehold Improvements • Qualified Retail Improvements • Current 2012 tax law and incentives and an outlook for what lies ahead • Cost Segregation Studies • Repair Expenses versus Capitalized Costs • Manufacturer Image Upgrade Payments Significant construction cost offsets can be achieved with proper planning and knowledge of the tax law. We hope that you will join us to take advantage of these cost savings ideas now. OADA will be joined by the professionals from Schneider Downs, LPA, to present this webinar to our members. Registration fee for OADA members is $35 per connection. There is a $50.00 registration fee for non-member dealers, per connection. Register today! Registration Form Facility Upgrades: Maximizing Construction Cost Write-Offs to Minimize Taxable Income Registrant Name (s) Position (s) Dealership Name Address, City, State & Zip Telephone ( ) Fax ( ) E-mail Registration fee for members is $35 per connection. Non-member dealers pay $50.00 per connection. Please register me for the webinar. (Registrants must provide an email address) I have already registered online for the webinar. Return to: OADA • 655 Metro Place South, Suite 270 • Dublin • Ohio • 43017 or fax to 614-766-9600 You can also register by logging onto the OADA web page at www.oada.com, or by calling 800-686-9100 x109. Friday, March 23 – Monday, March 26 Lake Buena Vista, Florida Visit Disney’s Grand Floridian Resort & Spa at: www.disneyconventionears.com PHENOMENAL OADA GROUP GUEST ROOM RATE OF $275.00 PER NIGHT (STANDARD ROOM ACCOMMODATES A FAMILY OF 4 PEOPLE). This group rate applies to 3 DAY PRE-CONVENTION DATES AND 3 DAY POST CONVENTION DATES…BASED UPON AVAILABILITY AT Disney’s Grand Floridian Resort & Spa. Rates for Concierge Level Rooms are available upon request. TAKE ADVANTAGE OF THE OADA EARLY BIRD REGISTRATION DISCOUNT when you mail your completed registration form to OADA by December 31, 2011 with your check or credit card number, you will receive a $50.00 discount on your registration fee (adults only.) This applies to dealers, their spouse/guest and sponsors, their spouse/guest. VISIT WWW.OADA.COM FOR ADDITIONAL COPIES OF THE REGISTRATION FORM. REGISTRATION IS EASY! Mail to: Sheryl McGavern OADA: Ohio Automobile Dealers Association 655 Metro Place South, Suite 270 Dublin, OH 43017 Phone: 614-923-2228 FAX: 614-766-9600 E-mail: [email protected]
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