Nursing Excellence - Baptist Health South Florida

Nursing
Summer 2015
Excellence
Pride in Professional Practice
Professional Practice Model
Blueprint for Exceptional Nursing Practice
In this issue 5.
10.
11.
Initiative Enhances Comfort
Making an Impact
Spotlight on Nurses Week
Blueprint for Exceptional
Nursing Practice
Message From Corporate Vice President and Chief Nursing Officer
Deborah S. Mulvihill, R.N.
Our healthcare delivery system
continues to evolve, shifting from
volume to value-based care. Nurses
consistently have been the experts in
providing the best value for patients
by putting them first at the point
of care. The nursing profession is
uniquely positioned to lead the way
in providing innovative, coordinated
care that is grounded in a Professional
Practice Model.
Hoffart and Woods (1996) define
a Professional Practice Model as “a
system that supports registered nurse
control over the delivery of nursing
care and the environment in which
care is delivered.” Nurses at each
Baptist Health entity collaborated to
design their respective Professional
Practice Model. They reflected upon
the significance of their individual and
collective nursing practice and how
it relates to their specific patient
population. As a result, the models
include key elements of their nursing
practice at the unit level.
While each entity has a unique
Professional Practice Model, nursing’s
core values are embedded within each
model. The schematics are grounded
in a nursing theoretical framework and
contain the underlying concepts of
comfort, caring, cultural competence
and diversity. Patient- and familycentered care anchors our nursing
practice throughout Baptist Health.
The essence of the Professional
Practice Model is a commitment to
quality and exemplary practice. Our
models are built upon the foundation
Deborah S. Mulvihill, R.N.
of shared governance in order to
achieve optimal outcomes.
Additionally, an environment fostering
collaborative care and teamwork is
emphasized to facilitate seamless care
transitions. And finally, the importance
of a competent nursing workforce is
built upon a commitment to
professional development.
In this issue of Nursing Excellence,
you will see firsthand the intricate
Professional Practice Models that
serve as the blueprint for exceptional
nursing practice throughout Baptist
Health. Each entity has a compelling
story explaining how the components
of their Professional Practice Model
are executed. These powerful
descriptions outline how our nurses
practice, communicate, collaborate
and develop professionally to deliver
extraordinary nursing care to our
patients, families and community.
On the cover: Baptist Health
nurses celebrated National
Nurses Week with unit-based
activities, award ceremonies,
Shadow a Nurse Day events and
Baptist Health’s chief nursing officers celebrated nursing excellence at the Robert B. Cole
Distinguished Nursing Lecture Series. Pictured, left to right, are Richard P. Cole, Diane
Amado-Tate, R.N., Becky Montesino-King, DNP, Kathy Sparger, R.N., Tina Jones, R.N.,
and Deborah Mulvihill, R.N.
2 I Nursing Excellence
the Robert B. Cole Distinguished
Nursing Lecture Series.
Baptist Hospital
Message From Chief Nursing Officer Becky Montesino-King, DNP
The foundation for Baptist Hospital’s
Professional Practice Model was laid
in 1999, when our nurses were asked
to participate in the selection of a
theoretical framework to guide our
practice. Dr. Jean Watson was selected
as our nurse theorist. A genuine spirit
of caring and concern for patients and
one another is deeply rooted at Baptist
Hospital, and this culture provides a
natural environment for Dr. Watson’s
Theory of Human Caring.
Dr. Watson’s first visit to our
hospital was in November 2002. She
toured our nursing units and talked
with nurses about caring practices.
This was the beginning of a long-term
relationship between Baptist Hospital
and Jean Watson — a relationship that
continues to energize our nurses today.
Dr. Watson’s most recent visit to
our hospital was during Nurses Week
2014. On this visit — her sixth — she
addressed our nurses at Honors Hour
and personally congratulated our
Magnet Nurses of the Year. She also
met with the members of the Caring
Council and explained how her
relationship with Baptist Hospital
nurses has enriched her body of work.
In the Baptist Hospital Professional
Practice Model, professional nursing
care is at the center, represented by a
heart exemplifying caring and love as
described by Dr. Watson (2005). The
heart encircles the patient and nurse in
dynamic interaction with one another
— a point that Dr. Watson describes
Becky Montesino-King, DNP
as a transpersonal caring moment.
Nurses occupy a central role in the
creation of healing experiences from
the core of self and outward to the
patient, the hospital and the
community. Nurses acknowledge
that each individual action affects
the whole.
It is remarkable that our
Professional Practice Model so closely
mirrors Dr. Watson’s later publications.
This speaks to the synchronization
of caring and healing at Baptist
Hospital by nurses who are truly
professional.
Nurse-driven Protocol Improves Performance
Using our Professional Practice Model as a framework, Baptist Hospital’s
Nurse Governance Council helped develop the 2015-2017 Nursing Strategic Plan,
which includes National Database of Nursing Quality Indicators (NDNQI).
Medical-surgical catheter-associated urinary tract infection (CAUTI) was one
nurse-sensitive indicator identified as an improvement area.
With the goal of reducing and sustaining CAUTI rates below the
NDNQI benchmark, a team of unit-based patient outcome facilitators developed a
nurse-driven protocol to discontinue Foley catheters. The protocol was presented
to the Medical-Surgical Collaborative, Medical Executive Committee and Nurse
Governance Council, and subsequently approved. Clinical nurse educators
provided education and the protocol was implemented in February 2014. Clinical
nurses now assess and remove Foley catheters using the protocol, which is clearly
posted on each Workstation on Wheels.
As a result of this performance improvement, the medical-surgical CAUTI rate
decreased from 3.67 in third quarter 2013 to 0.83 in fourth quarter 2014 —
significantly below the NDNQI benchmark of 2.06.
Standing, left to right, are patient
outcome facilitators Alejandra Angel,
R.N., Flor Aguirre, R.N., and Maria Kahn,
R.N.; seated are Marta Rosario, R.N.,
and Claire Croswell, R.N.
Summer 2015 I 3
South Miami Hospital
Message From Chief Nursing Officer Kathy Sparger, R.N.
The South Miami Hospital
Professional Practice Model describes
the framework in which our nurses
practice, collaborate, communicate
and develop professionally. The model
aligns with our hospital’s mission,
vision, philosophy and standards of
practice. It captures the professional
elements and relationships that define
the complex role of the nurse.
Although the main components of
our model were identified many years
ago, the model’s details continue to
evolve to reflect changes in healthcare
and our community. Our schematic
was revised in 2011 with the
assistance and insight of our clinical
nurses who serve as our Magnet ambassadors. The previous image, while
very comprehensive, was a bit too
busy. The new schematic was inspired
by Madeleine Leininger’s Sunrise
Model, and it depicts the different
dimensions of cultural care, diversity
and the universality theory of nursing.
Our Professional Practice
Model stresses nurse autonomy,
accountability, collaboration and
professional relationships and
development. It has the patient and
Kathy Sparger, R.N.
family at the core, and illustrates
the fact that nursing practice is not
confined within the walls of our
hospital building. Our mission, vision,
guiding principles and philosophy
influence our behavior as we carry out
high-quality nursing care. The sun’s
rays depict the structure, resources
and processes in place to support the
delivery of high-quality care to
patients and families.
CAUTI: Chasing Zero
In fourth quarter 2014, South Miami Hospital’s Critical Care Unit’s catheter-associated urinary tract infection (CAUTI)
rate was 5.26 compared to the benchmark 2.06. This performance increased treatment costs and downgraded the
hospital’s patient safety score.
Under the direction of Rosy Canete-Yoham, ARNP, and Edwin Vides, R.N., an interdisciplinary team was formed to
review processes and identify barriers using the TRIM (Teams, Refocus, Imagine, Measure) method. The goals of the
performance improvement project, which aligned with many of our Professional Practic Model components, were to
outperform national benchmarks and reduce the Critical Care CAUTI rate to zero.
The following interventions were implemented:
n Critical Care Unit added an ARNP who focuses on quality outcomes.
n Staff received education and competencies.
n Bath basins were substituted with “bath-in-a-bag”
and Chlorahexadine wipes.
n Infection Control implemeted Theraworx — a
silver-impregnated cloth for pericare.
n A gap analysis revealed variability in Foley insertion
and maintenance techniques.
n Hand hygiene compliance was monitored.
n Foley issues were discussed during daily rounds.
The outcome of this initiative is a zero CAUTI rate for
the past seven months, an estimated cost savings of
$13,182 to $32,955 and improved patient safety.
4 I Nursing Excellence
Pictured, left to right, are Jorge Murillo, M.D., Jacqueline
Ruiz Farias, PharmD, Edgar Pierre, M.D., Rosy Canete-Yoham,
ARNP, Margarita Castro, R.N., and Edwin Vides, R.N.
Doctors Hospital
Message From Chief Nursing Officer Diane Amado-Tate, R.N.
Doctors Hospital’s Professional
Practice Model is a blueprint for
nursing clinical
excellence. It
symbolizes our
commitment to
fundamental core
nursing values and
alignment with the
mission and vision
of Doctors Hospital
and Baptist Health.
Our dynamic model
represents the core values that are
most important to our organization
and professional nursing practice.
Patients and families are at the center
and our core values surround them.
Encircling the model is communication,
which stresses the importance of
effective interaction and collaboration
between nursing and all healthcare
disciplines involved in delivering
patient care. The pineapple, a proud
symbol that shows we are part of
Baptist Health, integrates the
model’s elements.
Our Professional Practice Model
was developed in 2010 by a steering
council that included nurses from all
levels. The council reviewed and
discussed other models. Focus
groups of direct care nurses refined
the list of values and developed
several visual models, which were
then presented and discussed at
multiple forums prior to finalization.
Fast-forward to today at Doctors
Hospital, where nursing continues to
evolve due to rapid changes in our
healthcare environment. Our
Professional Practice Model effectively
guides the focus of our Magnet
Steering Council and Shared
Governance Councils. Recently, each
nursing unit received a replica of the
model and was challenged to make
their model “come alive.”
Nurses directly refer to our
Professional Practice Model and
connect every new initiative, project,
practice and policy in their area
to its elements. This exercise shows
that our model continues to direct our
Diane Amado-Tate, R.N.
practice decisions and defines what
is important to professional nurses at
Doctors Hospital.
Initiative Enhances Patient Satisfaction
The Surgical Services unit practice council project entitled Intra-Op Calls
focuses on patient and family comfort, cultural competency and communication.
This shared governance project, which encompasses all values of our
Professional Practice Model, has helped improve and sustain patient satisfaction
scores above the 90th percentile.
Intra-Op Calls provides comfort and caring by decreasing patient and family
anxiety. Teamwork, leadership collaboration and support from physician champion
Jack Cooper, M.D., led to the creation of the “green care card.” The card
features a nurse’s name and contact number and is presented to a patient’s family
member during the preoperative interview. Family members are kept informed of
surgery progress, and the perioperative nurse provides hourly updates.
Intra-Op Calls promotes nursing integrity and demonstrates our
commitment to professional excellence and advocacy for patients and families.
Katharine Kolcaba’s Comfort Theory and evidence-based practice promote
high-quality outcomes and safe patient care. The initiative supports a beneficial
partnership between the nurse, surgeon, patient and family.
Operating room nurse Linda Sanmartin, R.N. (on telephone), calls the patient’s
family member during surgery to provide a status update.
Summer 2015 I 5
Homestead Hospital
Message From Chief Nursing Officer Gail Gordon, R.N.
Homestead Hospital’s Professional
Practice Model was developed by
leaders and staff in the early stages
of our journey to Magnet designation.
The model’s five components —
Collaboration, Professional
Development, Clinical Practice,
Communication and Care Delivery
System — are represented by tree
branches that cradle a nest. The nest
symbolizes patients and families —
the core of care — nurtured and
protected by the branches. And
finally, the bird represents the external
and internal challenges embraced
by the nursing team to meet the
demands of the future.
Collaboration
Collaboration and shared
decision-making are vital to our
relationships with patients and
families, community members and
the interdisciplinary team. Diverse unit
practice councils provide the framework
of our robust shared governance
model. Teamwork, collegiality,
respect for diversity and community
partnership are important for care
coordination, which are valued and
nurtured throughout the organization.
Professional Development
We are accountable for our
professional development and
recognize advancement through the
professional nursing advancement
program (PNAP) and formal recognition
activities. Nursing leaders promote
lifelong learning and urge nurses to
keep up with educational, licensure and
competency requirements and pursue
advanced degrees and certifications.
These efforts are supported through
tuition reimbursement, scholarship
programs, conference grants and free
continuing education programs.
Clinical Practice
In line with our mission statement,
quality, patient safety, evidence-based
practice and research are emphasized
to achieve the best patient and
family outcomes.
Gail Gordon, R.N.
Communication
Our nursing team recognizes that
effective communication with each
other, the interdisciplinary team and
patients and families is necessary to
provide safe, high-quality care. We
utilize bedside shift reports, hourly
rounding, interdisciplinary rounding
and standardized hand-off
communication. Additionally, shared
governance councils promote
communication across the continuum.
Care Delivery System
We utilize the Comfort Theory and
patient- and family-centered care as
frameworks for care delivery.
Additionally, specialty units deliver
care based on the recommendations
and guidelines set forth by their
professional organizations.
Improving Initiation Time of Therapeutic Hypothermia
When the therapeutic hypothermia program started at Homestead Hospital in 2008, only 24 percent of the Intensive
Care Unit nurses were trained in this protocol. The use of the beneficial therapy has increased, and so has the demand for
trained nurses. To meet this need, our nursing team implemented a performance improvement initiative that demonstrates
the Professional Practice Model components of Collaboration, Professional Development, Clinical Practice, Communication
and Care Delivery System.
With leadership support and clinical nurse input, our ICU clinical nurse specialist and Emergency Department
clinical nurse educator collaborated and educated 34 nurses in their departments, raising the number of nurses trained in
therapeutic hypothermia from 24 to 86 percent. The clinical nursing team also developed a checklist, streamlined
communication between the ICU and Emergency departments and obtained a therapeutic hypothermia cart. As a result of
these process improvements, the number of therapeutic hypothermia cases initiated increased to 22 during a 16-month
period and the average amount of time to initiate the treatment decreased from seven to four hours.
6 I Nursing Excellence
Mariners Hospital
Message From Chief Nursing Officer Cheryl Cottrell, R.N.
Mariners Hospital’s Professional
Practice Model represents a shared
framework of nursing care and was
developed by staff nurses from each
of our unit practice councils. Creation
of the model was an important step
on our journey to earn the Pathway to
Excellence designation.
Our nurses began crafting our
Professional Practice Model in 2010,
and it was completed in 2011. The
team solicited input and ideas from
nurses in all units. They felt the model
should include the needs and
concerns of our nurses and a comfort
component, as defined by Katharine
Kolcaba, our nursing theorist. The
model also reflects components of the
American Nurses Association Code
of Ethics and the Magnet model,
including transformational leadership,
structural empowerment, exemplary
professional practice, new knowledge,
innovation and improvement and
empirical outcomes. And finally, it
was important to our nurses that the
schematic reflected the atmosphere in
which they live and work.
At the center of our model are
the patient and family, with all other
elements supporting Patient- and
Family-centered Care. The model’s
core concepts of Respect, Comfort,
Collaborative Relationships,
Professional Development and Ethics
are vital to our nursing practice. We
focus on these elements and practice
shared decision-making to achieve
clinical excellence and optimal
patient outcomes.
Cheryl Cottrell, R.N.
After our Professional Practice
Model was introduced, nursing
education was provided to ensure a
successful implementation. Continued
education and nursing engagement
are critical to the model’s success and
its application in our nursing practice.
To measure nurses’ and clinical
partners’ perceptions of our
Professional Practice Model and its
relevance, our Multispecialty Acute
Care Center team members have
been conducting an investigative
research project, as outlined in the
story below.
Research Assesses Model’s Use
and Effectiveness
The hospital’s Professional Practice
Model guides the delivery of nursing
care for Guadalupe Ornelas, R.N.,
Intensive Care Unit.
A research project initiated by the Multispecialty Acute Care Center’s unit
practice council assesses the knowledge of the hospital’s nursing Professional
Practice Model and its use in daily practice by registered nurses and clinical
partners at a rural facility. Bedside nurses, nonclinical registered nurses and nurse
practitioners have been participating in the study.
The council, with the help of nurse scientist Aubrey Florom-Smith, R.N.,
designed a site-specific survey and tested the use of this instrument during the
project. The survey focused on each of the Professional Practice Model
components. The survey results will help the Mariners Hospital nursing team
formulate specific educational interventions, make necessary alterations to the
Professional Practice Model and initiate additional research that will advance the
nursing practice at a small rural facility.
Summer 2015 I 7
West Kendall Baptist Hospital
Message From Chief Nursing Officer Denise Harris, R.N.
Professional nursing practice
entails a comprehensive
understanding of the dependent,
independent and interdependent
roles of nursing and the application
of those roles with patients, families,
communities and the interdisciplinary
team. (Wolfe, 2008)
West Kendall Baptist Hospital’s
Professional Practice Model was
developed by our nurses eight
months after our hospital opened
its doors to the community. These
nurses, which included executives,
managers, supervisors, clinical
educators and direct care nurses,
thoroughly discussed the role of a
practice and care delivery model
and reviewed internal models as well
as models used by other respected
healthcare organizations. They found
that the most successful models
included high levels of nurse
autonomy and control over practice,
effective communication between
physicians and nurses and a strong
and visible nurse leader.
After an introspective and
competitive process that included
consideration of our values and the
“genetics of nursing” at West Kendall
Baptist Hospital, a Professional
Practice and Collaborative Care
Delivery Model was creatively and
meaningfully crafted.
Our Professional Practice Model
is the driving force of nursing care at
West Kendall Baptist Hospital. The
diagram illustrates the alignment and
The Meaning of Our Professional
Practice Model
“It promotes autonomy in our nursing practice and exceptional collaboration
among healthcare providers.” • Carmen Avila-Quintana, R.N., 4S clinical nurse.
“As a leader, I work in partnership with nurses, partners in care and patients and
families in accordance with our model to provide excellent and comprehensive
patient- and family-centered care.” • Dhanya Paul, R.N., patient care supervisor.
“We collaborate as professionals to provide the very best patient care. In order to
be the best, we must ensure that we have excellent quality, safety and patient
satisfaction outcomes.” • Griselle Diaz, R.N., Emergency Department manager.
“It drives the excellent patient- and family-centered care that we give our patients
every day. It represents Baptist Health’s pillars as well as the values that make
West Kendall remarkable.” • Brandi Joseph, R.N., 3N clinical nurse educator.
“Everything we do for patients, families, partners in care and our practice is
embedded in our practice model, and it serves as a guide on our professional
path.” • Rosalina Butao, R.N., EBP, MP & QI director.
“It’s a distinctive approach to nursing practice that is embodied in all patient
care settings and is guided by the mission, vision and values that unify us as
nurses.” • Annette Alvarado, R.N., Surgical Services patient care manager.
8 I Nursing Excellence
Denise Harris, R.N.
integration of our nursing practice
with the global community, our
mission and vision and the eight
values of Shared Governance,
Advancement of Nursing, Professional
Development, Cultural Competence,
Empirical Outcomes, Faith-based
Nursing, Collaborative Care Delivery
and Quality and Safety. The
organization’s pillars of success are
important components, and at the
center of it all are the patient and
family. The model serves as a guide
for all nurses at all levels and in all
settings at our hospital.
Following the principles of our
Professional Practice Model helped
us focus our nursing efforts, achieve
high-quality patient care and
positive outcomes and achieve
Magnet designation within three years
of our hospital’s opening!
Baptist Outpatient Services
Message From Chief Nursing Officer Tina Jones, R.N.
The Professional Practice Model
represents the structural and
contextual framework within a
healthcare organization and guides
the care delivery of the professional
registered nurse. It’s important that
the model represents the organization’s
principles, values and culture.
At Baptist Outpatient Services,
the focus of our Professional Practice
Model is Relationship-Based Care.
This care delivery system is patientand family-centered and emphasizes
the power of relationships. As such,
the development of collaborative
relationships is paramount to
providing excellent patient care.
Relationship-Based Care
comprises three critical relationships:
the relationship between the caregiver
and patients and families; relationships
among colleagues; and the caregiver’s
relationship with self. These interactions
are crucial to creating a caring and
healing environment. Key elements
that are also essential to implementing
Relationship-Based Care are
Leadership, Teamwork, Professional
Nursing Practice, Care Delivery,
Resources and Outcomes.
Our Professional Practice Model
supports our strategic goals, which
include increasing patient satisfaction,
enhancing staff satisfaction and
engagement, improving physician and
staff collaboration, increasing clinical
quality and maintaining patient
safety. Periodic, systematic outcome
measurement ensures that
Relationship-Based Care stays current
and relevant.
Relationship-Based Care is best
implemented through a shared
leadership structure. Frontline caregivers
develop specific plans for implementing
the principles of Relationship-Based
Care at their center, while leaders
focus on more strategic, systemwide
efforts. This structure fosters
decentralized decision-making and
empowers staff members in designing
Tina Jones, R.N.
their own practice and systems.
In our culture, care providers
reconnect with the purpose and
meaning of their work, teamwork
is based on personal commitment
rather than superficial compliance and
patients and families feel safe and
cared for as caregivers make
“intensely human” connections.
“We experience the essence of
care in the moment when one human
being connects to another. When
compassion and care are conveyed
through touch, a kind act, through
competent clinical interventions,
or through listening and seeking to
understand the other’s experience, a
healing relationship is created. This
is the heart of Relationship-Based
Care.” (Relationship-Based Care:
A Model for Transforming Practice,
Koloroutis et al., 2004)
Treating Patients and Peers Like Family
Baptist Outpatient Services’ Professional Practice Model places the patient and family at
the center of everything we do at our facilities. A Relationship-Based Care model guides our
nurses as they provide high-quality, compassionate care to our patients and families day in
and day out. It also drives the culture in our organization — a culture that we call “intensely
human.” This culture of caring stresses personal and emotional connections with patients,
families and each other.
“Our ‘intensely human’ culture creates an environment that is like family and home,” said
Rey Hondrade, R.N., clinical nurse manager at Galloway Endoscopy Center. “For caregivers,
the workplace is uplifting and coming to work is not actually ‘work’ at all. And for patients and families, the atmosphere is
comforting. Patients are never treated like a number; they are treated like family.”
Summer 2015 I 9
Profiles of Success
Seasoned Nurses Enhance the Lives of Patients and
Guided by their entity’s Professional Practice Model,
these Baptist Health nurses are influencing practice,
collaboration, communication and nursing satisfaction and
development to provide the highest quality of care for their
patients, families and community.
Jan Brodnax, R.N., has been a nurse for 21 years and
with Baptist Health for 22 years. As the Magnet director at
South Miami Hospital, she strives to organize structures,
simplify processes and create action plans for performance
improvement. “I enjoy working on multiple initiatives,”
she said. “It gives me a greater perspective on what is
happening in our hospital and in nursing. I have the
opportunity to contribute valuable ideas and solutions to
help our nursing team be successful and maintain our
Magnet status.”
Rosalina Butao, MSN, joined West Kendall Baptist
Hospital as Magnet director five years ago, when the
hospital opened. She has helped assemble teams and
create a framework of systems that led to the hospital’s
recent Magnet designation. “We are so grateful, and
we are beaming with pride,” Ms. Butao said of the
accomplishment. Guided by her own faith, the 28-year
nursing veteran strives to “inspire colleagues to be
excellent in all they do.” She encourages new nurses to
“fulfill your purpose, be passionate and be committed.”
Julie David, MSN, Homestead Hospital’s Magnet
director, says, “Magnet is an external validation of the
extraordinary work that nurses do every day to make a
difference at a patient, organization and community level.”
The hospital submitted its Magnet application document
this past February. Ms. David is inspired by the members
of Homestead Hospital’s leadership team, who advocate
relentlessly for their staff and patients. The 22-year nursing
veteran enjoys motivating, mentoring and recognizing
nurses. She has some advice for her peers: “Don’t
underestimate the difference that you make in the lives
you touch,” she said. “Being a nurse is a privilege.”
Rey Hondrade, R.N., whose nursing career spans
23 years, serves as clinical nurse manager at Galloway
Endoscopy Center. Under his direction, the Center was
honored by the American Society of Gastroenterology’s
Endoscopy Unit Recognition Program, which recognizes
units that demonstrate a commitment to delivering quality
and safety as reflected in their policies, credentialing,
quality improvement and staff training and competency
assessment. For his efforts, Mr. Hondrade was chosen as
Baptist Outpatient Services 2013 Leader of the Year. He
is inspired by his special-needs son. “My son exemplifies
patience and hard work, and has taught me to put things
in proper perspective,” Mr. Hondrade said.
Pictured, left to right, are Dawn Kressly, MSN, Donna Sparks, DNP, Sherry Stathers, R.N.,
Rey Hondrade, R.N., Julie David, MSN, Rosalina Butao, MSN, and Jan Brodnax, R.N.
10 I Nursing Excellence
Nursing Notes
Colleagues
Dawn Kressly, MSN, Magnet director at Doctors Hospital,
has been a nurse for 25 years. “But who’s counting?” she
asks. After all these years, she absolutely loves her job. “I
have the ability to influence change that affects patients,
employees and the entire organization,” she explained.
Ms. Kressly describes a typical day as “exhilarating — like
skiing down a double black diamond slope full of twists
and turns.” The high-energy nurse enjoys swimming,
biking, running, fishing and playing tennis. Her goals are to
achieve Magnet designation at Doctors Hospital, complete
an Ironman triathlon and learn to tap dance.
Donna Sparks, DNP, has been a nurse for 39 years and
has served as assistant vice president and Magnet director
at Baptist Hospital for three years. “Attaining Magnet
designation is no easy feat,” she admits. “It requires
relentless diligence. But we have the right people in the
right seat on the bus, and we are all driving toward the
same mission.” Dr. Sparks is currently working on Baptist
Hospital’s recertification documents, which are due at the
beginning of 2016. Her advice to new nurses — “take
the time to listen to patients and families. When you truly
listen, you’ll gain insight on everything you need to know.”
Sherry Stathers, R.N., serves as Mariners Hospital’s
Pathway to Excellence and Magnet coordinator, a position
she has held for one year. Her 19 years of nursing
experience guide her as she strives to “increase her
knowledge about these two designations in order to
maintain the hospital’s Pathway to Excellence status and
help nurses use evidence-based practice to provide the
very best patient care.” When Ms. Stathers is not motivating
the nursing team, she takes full advantage of the Keys’
environment and goes scuba diving, boating and fishing.
She also enjoys spending time with her five grandchildren.
Spotlight on Nurses Week
Evelyn Butler, R.N.,
Emergency Department,
left, mentored Sharon
Haxton, Chapman
Partnership community
outreach coordinator,
during Shadow a
Nurse Day at
Homestead Hospital.
At South Miami Hospital’s Nurses Week awards ceremony,
Freda Arzadon, R.N., MCVI CVCU, was named Magnet Unit
Nurse of the Year. Joining her at the celebration were, left to
right, Kathy Sparger, R.N., vice president and chief nursing
officer; Ms. Arzadon; Paulette Thompson, R.N., patient care
manager, MCVI CVCU; Deborah Mulvihill, R.N., vice president
and chief nursing officer, Baptist Health; and Susan Butler,
R.N., assistant vice president, Nursing Administration.
At Doctors Hospital, nurses were honored at the
Nurse of the Year Awards. Pictured, left to right,
are Paul Mungo, MSN, vice president, Clinical
Operations; Anisley Paua, R.N., who was named
Surgical Services Nurse of the Year; Maria
Cabrera, MSN, patient care manager, Surgical
Services; and Diane Amado-Tate, MSN, vice
president and chief nursing officer.
Summer 2015 I 11
Baptist Hospital’s Magnet Nurses of the Year were recognized at Honors Hour during
Nurses Week.
short trim —
6” gate-fold page
Jonathan Pinero, R.N., float pool
nurse, center, was named Baptist
Outpatient Services Nurse of the Year.
He is pictured with Brian Graham,
R.N., director, Nursing Administration;
and Tina Jones, R.N., vice president
and chief nursing officer.
Three community members spent time with
Paul Hann, R.N., Surgical Services, during
Shadow a Nurse Day at Mariners Hospital. The
annual event provides a glimpse into a day in
the life of a nurse.
Left to right, Yvonne Brookes, R.N., director,
Clinical Learning; Dennise Haughton,
ARNP; Christine High, R.N.; and Barbara
Blanco Marchante, R.N., manager, Clinical
Learning, gathered at the Robert B. Cole
Distinguished Nursing Lecture Series to
honor and recognize Baptist Health nurses.
West Kendall Baptist Hospital’s leadership team celebrated with the winners of this
year’s “Oscars.”
Nursing Achievements
Presentations, Publications and Research
short trim —
6” gate-fold page
Presentations:
Mavel Arinal, R.N., Tanya Cohn, R.N., Fatima Garcia, R.N., Julie
Lamoureux. Compassion Satisfaction in Florida RNs, SFONE
Conference, Jan. 2015.
Carmen Avila-Quintana, R.N., Sandra Bastidas, R.N., Olivia White,
R.N. “Get In or Get Out!” Implementation of an Observation Unit in a
Community Hospital, Florida Nurses Association South Region
Symposium, Miami, April 2015.
Silvia Baldomero, R.N., Kelly Delgado, R.N. Ask Me About Your
Meds: An Initiative to Improve Communication and Patient Satisfaction,
SFONE Conference, Jan. 2015.
Orlando Betancourt, MSN, Hollie A. Gow, MSN, Patricia Russell,
R.N. Innovative Strategies to Reduce Central Line-Associated
Bloodstream Infection Rates in the Critical Care Unit. GMAC Miami
Teaching Institute Conference, Miami, March 2015.
Diane Amado-Tate, R.N., Judy Bowling, R.N., Carolyn Lindgren,
Ph.D., R.N., Maria Ojeda, R.N. Survey of Nursing Practice at Doctors
Hospital, 5th Annual Florida Nurses Association South Region
Symposium, April 2015.
Edwina Brathwaite, R.N., Natalia Flores, R.N., Juan Nerey, R.N.
Daily Weight Monitoring and Staff Compliance, 5th Annual Florida
Nurses Association South Region Symposium, April 2015.
Rosalina Butao, R.N. The Need for Speed: Shared Governance
Impacting Nursing Practice Over a Three-year Magnet Journey of a
Newly Opened Hospital. ANA Quality Conference, Orlando, Feb. 2015.
Eleazar S. Comprendio, R.N. Knowledge Base and Management of
PONV Among Anesthesia Providers, SFONE Conference, Jan. 2015.
Claire Croswell, MSN, Erika Gonzalez, MSN, Hollie Gow, MSN, Pam
Sabatino Holmes, MSN, Alex Mendez, R.N., Yessenia Muniz, R.N.,
Nicole Parr, R.N., Marvin Rosete, R.N., Gabrielle Taborada, R.N.
Type and Screen Safe Double Check Process Improvement,
GMAC Miami Teaching Institute Conference, Miami, March 2015.
Myra Diaz, R.N., Hollie Gow, MSN. Coronary Artery Bypass Graft
Patients Reduced Length of Stay, 2015 ANA Nursing Quality
Conference, Lake Buena Vista, Feb. 2015.
Myra Diaz, R.N., Hollie Gow, MSN, Alex Mendez, R.N., Arlene
Torres, MSN. The Evolution of a Rapid Response Team in a Large
Organization, GMAC Miami Teaching Institute Conference, Miami,
March 2015; and Rapid Responses and Utilization of the Code Critique
Form to Improve Practice and Patient Outcomes, Rapid Response
Conference, Amsterdam, May 2015.
Myra Diaz, R.N., Hollie Gow, MSN, Shamma Legrand MSN,
Alex Mendez, R.N., Jazmith Patino, MSN, Patricia Russell, R.N.
Innovative Strategies to Reduce Delays with Coronary Artery Bypass
Graft Patients in the Critical Care Unit, GMAC Miami Teaching Institute
Conference, Miami, March 2015.
Fatima Garcia, R.N. Ask Tell Ask, A Journey to Improve Nurse-toPatient Communication: WKBH ICU UBPC Initiative, Annual Research
Conference, Lambda Chi Chapter, Miami, Feb. 2015; and GMAC Miami
Teaching Institute, Miami, March 2015.
Irma Garriga, R.N. Nurse-driven Telemetry Discontinuation Checklist,
SFONE Conference, Jan. 2015.
Melissa Gomez, R.N. Utilization of a Buddy System for Answering
Call Lights, 5th Annual Florida Nurses Association South Region
Symposium, April 2015.
Adacilis Gonzalez, Shirley Phillips-Samuel, R.N. Comparing
Diagnostic Tests Auto Versus POC Troponin, SFONE Conference,
Jan. 2015.
Xavier Gonzalez, R.N. How Are Advanced Practice Nurses Updated
on the Most Current Changes Affecting the Affordable Care Act to
Influence Healthcare Policy Development? GMAC Miami Teaching
Institute Conference, Miami, March 2015.
Bridget Gorman, R.N. Perceptions of Quality Stroke Education Through
the Implementation of a Patient and Family Interactive Stroke Booklet,
Research Grand Rounds, Miami, Feb. 2015.
Bridget Gorman, R.N., Marguerite Rowell, R.N. The Essence of
Stroke Educators: Standardizing Stroke Education to Optimize Patient/
Family Perceptions and Understanding of Stroke Information,
International Stroke Conference, Nashville, Feb. 2015.
Hollie Gow, R.N., Celia Hoffing, R.N., Alex Mendez, R.N., Yessenia
Muniz, R.N., Patricia Russell, R.N., Pam Sabatino Holmes, MSN.
Initiatives to Reduce Dialysis Catheter Infections, Intravenous Nursing
Society, Louisville, May 2015; and GMAC Miami Teaching Institute
Conference, Miami, March 2015.
Jose Guitian, R.N. Ethical Considerations When Caring for the Stroke
Patient, Cayman Islands Nurses’ Association Annual Symposium,
Cayman Islands, Spirituality in Nursing Care, Baptist Health Pastoral
Care Spirituality in Healthcare Lecture Series, Miami, 2015.
Brandi Joseph, R.N. A Medical-Surgical and Telemetry Unit’s Journey
to Disease-Specific Heart Failure Certification from The Joint
Commission and Reducing Readmission Rates. Florida Nurses
Association South Region Symposium, Miami, April 2015.
Jane Kiah, MSN. Appropriate Use of the Impella Device,
Cardiovascular Research Technologies Symposium, Washington, D.C.,
Feb. 2015; and Leadership Boot Camp: Cath Lab Manager’s Role and
Responsibilities; Leadership Boot Camp: Staffing in a Cost-Conscious
World, The Society for Cardiovascular Angiography and Interventions
Scientific Session, San Diego, May 2015. Andrea Lavallee, R.N. Assessment of Self-efficacy in EBP Activities for
RNs, SFONE Conference, Jan. 2015.
Shamma Legrand, MSN. Empowering and Promoting the Practice of
ICU Nurses Towards Achieving Ultimate Rapid Response Stroke Care
Nursing Interventions, GMAC Miami Teaching Institute Conference,
Miami, March 2015.
Linda Levine, R.N., Tammy Sincore, R.N. (authors), Lisa
Robinson-Trainor, MSN, (presenter). Keep Calm and Carry On: The
Journey to Decrease Elective Early-term Deliveries, ANA Quality
Conference, Orlando, Feb. 2015. Victoria McCue, R.N. What Makes an Extraordinary Nurse in a
Patient- and Family-centered Care Hospital?: A Qualitative Analysis
of Patients’ and Families’ Experiences, Annual Research Conference,
Lambda Chi Chapter, Miami, Feb. 2015; and Florida Nurses Association
South Region Symposium, Miami, April 2015.
Opal Reid-Monfiston, ARNP. Does the Use of Pain Boards Improve
Patients’ Perceptions of Inpatient Pain Management? Research Grand
Rounds, Miami, May 2015. Jessica Sanabria, R.N. An Emergency Department’s Journey to
Decreasing Door-to-Neurology Consult Times in Our Acute Stroke
Patient Population, 37th Annual Emergency Care Conference NJENA,
Atlantic City, March 2015.
Tammy Sincore, R.N. No Woman Should Die While Giving Life: A
Retrospective Analysis of the Effectiveness of a Maternal Hemorrhage
Plan, Florida Perinatal Quality Collaborative Fourth Annual Conference,
Tampa, April 2015; and 2015 Association of Women’s Health, Obstetric
and Neonatal Nurses Annual Conference, Pasadena, June 2015.
Daniel Vazquez, R.N. Left Ventricular Assist Devices: Indications for
Use, International Symposium of Endovascular Therapy, Advanced
Interventions for Nurses and Techs. Hollywood, Fla., Jan. 2015. Publications:
Robbins, Michael. (May 2015) How to Find and Train Staff to Work in
the Cardiac Cath Lab. Cath Lab Digest.
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Education and Certifications
BHA • Cynthia Fischer R.N.
BSN • Sahidy Aguiar, R.N., Robert Beceiro, R.N., Maria Bruce,
R.N., Yanet Canizares, R.N., Kristie Cuevas, R.N., Janice Edwards,
R.N., Layania Fandino, R.N., Gloria Gamboa, R.N., Melissa Garcia,
R.N., Ellen Garner, R.N., Lizette Gonzalez, R.N., Kristal Gutierrez,
R.N., Maria Hamann, R.N., Mike Hidalgo, R.N., Grace Kittelle, MSN,
Monique McFarlane, R.N., Marvia McKenzie, R.N., Dennise Medina,
R.N., Natalie Medina, R.N., Rosa Mireya-Toquica, R.N., Tatiana
Momperousse, R.N., Bridget Murphy-Pascual, R.N., Yvette Naranjo,
R.N., Ana Preza, R.N., Joanna Sheldon, R.N., Samira Siriani, R.N.,
Millie Torrejon, R.N., Ellia Villoch-Wilson, R.N., Chris Watkins, R.N.
DNP • Guirlhaine L. Chancy, DNP
MSN • Betsabe Andres, MSN, Carmen Avila-Quintana, MSN,
Cynthia Azamar, MSN, Anna Batts, MSN, Cecilia Borges, MSN,
Arnaldo Bulit, MSN, Ronald Burke, MSN, Tina Capistrano, MSN,
Kellie Carabello, MSN, Leydi Carballo, MSN, Marianne Cesarotti,
MSN, Deborah Crevecoeur, MSN, Cindy Crowe, MSN, Andrew Diaz,
MSN, Elicia Egozcue, MSN, Peggy Sue Figueroa, MSN, Ernesto
Gomez, MSN, Geraldine Harris, MSN, Audrey Herrera, MSN, Laura
Houwers, MSN, Jose Irizarry, MSN, Charolette Jarrett, MSN,
Rani John, MSN, Jennifer Machado, MSN, Michael Marino, MSN,
Chabry Marks, MSN, Freda McIntosh, MSN, Mario Medina, MSN,
Vicki Mickalakos, MSN, Maria Northerner, MSN, Manny Osbourne,
MSN, Marguerite Robles, MSN, Rosa Rousseau, MSN, Lisa Smith,
MSN, Martha Tijerino, MSN, Kathy Tryon, MSN, Denisys Tunez,
MSN, Kelly Ulloa, MSN, Susette Valdueza, MSN, Onelis Vega, MSN,
Julia Velazquez, MSN.
NP • Teresita Brunner, NP, Maikel Couto, NP, Margarita Cunningham, NP
Certified:
Stephanie Aenlle R.N., Certified Neonatal Intensive Care (CNIC)
Sahidy Aguiar, R.N., Certified Pediatric Nurse (CPN)
Patricia Brodie R.N., Case Manager Certification (CMC)
Elicia Egozcue, MSN, Adult-Gerontology Nurse Practitioner (AGNP)
Laura Houwers, R.N., Certified Nurse Midwife (CNM)
Elsa Ivonnet, R.N., Certified Care Coordination (CCM)
Luz Lorenzo, R.N., Certified Nurse Leader (NLM)
Nariman Muci, R.N., Certified Pediatric Hematology Oncology Nurse
(CPHON)
Daniella Orpi, R.N., Certified Diabetes Educator (CDE)
Yvonne Patten, R.N., Certified Hospice and Palliative Nurse (CHPN)
Virginia Ramos, R.N., Certified Neuroscience Registered Nurse (CNRN)
Wendy Rey R.N., Certified Infection Control (CIC)
Certified Cardiac Vascular Nurse (CVN) • Grace Aguilar, R.N., Suzette
Elie, R.N., Carlos A. Gutierrez, R.N., Hidalgo Llanes, R.N., Shenny
Perez, R.N.
Cardiac Surgery Certification (CSC) • Tracie Daniel, R.N., Daniel
Escobar, R.N., Shamma Legrand, R.N., Liliana Navarro, R.N.
Certified Critical Care Registered Nurse (CCRN) • Tamika Bates, R.N.,
Mariola Flores, R.N., Raydel Garcia, R.N., Liriola Harrison, R.N.
Certified Emergency Nurse (CEN) • Obed Bello, R.N., Katrina Lino, R.N.
Certified Inpatient Obstetrics (RNC-OB) • Heather Cowherd, R.N.,
Leslie Kirindongo, R.N., Jennifer Machado, R.N.
Certified Maternal Newborn (CMN) • Farah Davidson, R.N., Christina
Jordan, R.N., Nancy Newman, R.N.
Certified Medical-Surgical (CMSRN) • Gloria Gamboa, R.N., Mai
Limosnero, R.N., Paulette Padilla, R.N., Berline Polliard, R.N.,
Adriel Rodriguez, R.N., Ingrid Santamaria, R.N.
Certified Nurse Manager Leader (CNML) • Hector Aleman, R.N.,
Tanisha Jones, R.N., Chivone Hylton, R.N. Netonua Reyes R.N.
Certified Nurse-Operating Room (CNOR) • Melissa Lugo, R.N.,
Melissa Morales, R.N.
Certified Post-anesthesia Nurse (CPAN) • Dinorah Adan, R.N., Pilar
Alvarez, R.N., Cielo Chavez, R.N.
Certified Professional in Healthcare Quality (CPHQ) • Leticia Berrones,
R.N., Fritza Henry, R.N.
Nurse Executive-Board Certified (NE-BC) • Diane Amado-Tate, R.N.,
Erika Gonzalez, R.N., Ronye Kreiner, R.N.
Oncology Certified Nurse (OCN) • Ashley Cortes, R.N., Raquel
Roses, R.N.
Preceptor Portfolio Certified Advanced (P-PCA) • Solimar Figueroa,
R.N., Jose Irizarry, MSN, Diane Kramer, R.N., Robert Roman
Laporte, R.N., Kayce Tugg, R.N.
Progressive Care Certified Nurse (PCCN) • Connie Drutman, R.N.,
Elizabeth Ng, R.N., Kerry Ann Smith, R.N.
Stroke Certified Registered Nurse (SCRN) • Natalie Ampuero, R.N.,
Selma Gomez, R.N., Jayme Strauss, R.N., Jennifer Suarez, R.N.,
Annitta Tenorio, R.N.
Professional Awards/Recognition
Dinorah Adan, R.N., Folusho Amune, R.N., Clara Anna, R.N., Freda
Arzadon, R.N., Elizabeth Bouza, R.N., Jill Costley, R.N., Stella
Deligero, R.N., Danielle Ferradas, R.N., Milian Gillian, R.N., Silbos
Godoy, R.N., Jessica Gomez, R.N., Jasmine Jupsy, R.N., Shuyang
Liu, R.N., Maria Lopez-Pagan, R.N., Rosario Morales, R.N.,
Ricardo Paz, R.N., Daniel Perez, R.N., Angela Puerta, R.N., Gaileen
Quammie, R.N., Melissa Rodriguez, R.N., Marta Roses, R.N., Arceli
Phang Sang, R.N., Liza Tumada, R.N., Denisys Tunez, R.N., Isabel
Velar, R.N., Kimberly Wagner, R.N., named South Miami Hospital
Magnet Nurses of the Year.
Christianah Alonge, R.N., Christina Alonso, R.N., Raquel Bagayas,
R.N., Selma Benitez, R.N., Leandra Berrios, R.N., Roberto
Blanco, R.N., Cecilia Borges, R.N., Christina Caselli, R.N., Margie
Caumban, R.N., Erika Chorlins, R.N., Shenny Cordero, R.N., Paola
Dennis, R.N., Dexter Dolina, R.N., Teresita Foliacci, R.N., Amanda
Frometa, R.N., Lissettee Gutierrez, R.N., Maria Hamann, R.N.,
Kyong-Mi Kim, R.N., Numidia Masforroll, R.N., Yanet Morales,
R.N., Katia Mura, R.N., Garry Pacquiao, R.N., Pamela Pagsanjan,
R.N., Suzanne Parchment, R.N., Monica Pavlova, R.N., Jennifer
Pis, R.N., Rhonda Rodriguez, R.N., Kathleen Schuck, R.N., Joanna
Sheldon, R.N., Cindy Stephens, R.N., Sherry Varela, R.N.,
Mariaelena Velez-Pamoti, ARNP, Nikki Whiteside, R.N., Catherine
Wilson, R.N., Anna Maria Zaldivar, R.N., Li Zhou, R.N., named
Baptist Hospital Magnet Nurses of the Year.
Laura Alfaro, R.N., Sandra Benitez, R.N., Merle Caballero, R.N.,
Jorge Hirigoyen, ARNP, Vielkys Infante, R.N., Luz Lorenzo, R.N.,
Marie Michelle Moreau, R.N., Georgeanna Quamina, R.N., Carmen
Rodriguez, R.N., received first place for RN Satisfaction with
Assignment, Baptist Hospital Best Practice Fair.
Diane Amado-Tate, MSN, Judy Bowling MSN, Carolyn Lindgren,
Ph.D., R.N., Maria Ojeda, R.N., awarded first place for Survey of
Nursing Practice at Doctors Hospital, Florida Nurses Association
South Region Symposium.
Ana Argudin, R.N., named West Kendall Baptist Hospital Preceptor
of the Year.
Carmen Avila-Quintana, R.N., Sandra Bastidas, R.N., Denis
Carballo, R.N., Sandra Chica, R.N., Rita Gonzalez, R.N., Denise
Harris, R.N., Delia Hipos, R.N., Brandi Joseph, R.N., Sarita Khanal,
R.N., Heidi Lazcano, R.N., Melissa Monzon, R.N., Dhanya Paul,
R.N., Melvin Rivera, R.N., Zebina Rogers, R.N., Jessica Sanabria,
R.N., Felicia Seiler, R.N., received West Kendall Baptist Hospital
Nurses Week “Oscars” Award.
Kary Baiza, R.N., named West Kendall Baptist Hospital DAISY Award
honoree.
Yvonne Brookes, R.N., awarded a Certificate of Honor from the
American Nurses Foundation “For Outstanding Dedication That Has
Made a Difference in the Lives of Others and the Practice of Nursing.”
Arlene Brown, R.N., serves as president of the Miami-Dade Chapter
Oncology Nursing Society.
Arnaldo Bulit, R.N., Merle Caballero, R.N., Kathy King, R.N., Marie
Michelle Moreau, R.N., Georgeanna Quamina, R.N., Carmen Rodriguez, R.N., Michelle Yaques, R.N., received first place for Improving
RN Satisfaction with Assignment, Baptist Hospital Best Practice Fair.
Klary Carothers, R.N., Claire Crosswell, R.N., Dinah Farrel, R.N.,
Xavier Gonzalez, R.N., Hollie Gow, R.N., Yessenia Muniz, R.N.,
Nicole Parr, R.N., Kim Richardson, R.N., Angelina St. Germain,
R.N., Gabby Taboroada, R.N., Arlen Vargas, R.N., Ceasar Viteri,
R.N., received People’s Choice Award for The Case of Patient Mobility,
Baptist Hospital Best Practice Fair.
Tanya Cohn, R.N., named 2015 Nurse Researcher of the Year, Florida
Nurses Association South Region Symposium.
Diane Deaza, R.N., received second place for The Reduction of
Contrast Reactions in Our Outpatient Population in MRI and CT, Baptist
Hospital Best Practice Fair.
Elicia Egozcue, MSN, named University of Cincinnati MSN Student
of the Year.
Aissel Faquir, R.N., received West Kendall Baptist Hospital
Outstanding Preceptor Award.
Melissa Gomez, R.N., finalist for Registered Nurse Practice Award,
Florida Nurses Association South Region Symposium.
Katty Guevara, ARNP, awarded Advanced Practice Nurse of the Year,
Florida Nurse Association South Region Symposium.
Karol Harrelson, R.N., named Mariners Hospital RN Preceptor of the
Year.
Dawn Hire, MSN, named Mariners Hospital semi-annual Osprey
Award winner.
Jane Kiah, MSN, served as course director and moderator, Advanced
Interventions for Nurses and Techs, 9th Annual International
Symposium of Endovascular Therapy.
Steve Lewis, R.N., Christopher Scott, R.N., named Nurses of the Year.
Victoria McCue, R.N., received 2015 Promoting Environment for
Excellence in Nursing Award, Florida Nurses Association South Region
Symposium. Eva Mitra, R.N., named 2015 Promoting Environment for Excellence
in Nursing Award finalist, Florida Nurses Association South Region
Symposium.
Nariman Muci, R.N., Arely Rego, R.N., inducted into Sigma Theta Tau
Honor Society.
Tessa Murray, ARNP, named 2015 ARNP Award finalist, Florida
Nurses Association South Region Symposium. Lupi Nicholls, received South Miami Hospital Nightingale Award.
Guadalupe Ornelas, R.N., named Mariners Hospital Egret of the
Quarter and Nurse of the Year.
Donnalee Quarberg, R.N., named Mariners Hospital DAISY Award
honoree.
As of May 2015
Nursing Excellence is guided by the Editorial Advisory Board, which includes Rosalina Butao, R.N., West Kendall Baptist Hospital; Jan Brodnax, R.N., South Miami Hospital; Sandy Jones, R.N.,
Homestead Hospital; Dawn Kressly, R.N., Doctors Hospital; MarySue Lloyd, R.N., Baptist Hospital, Baptist Children’s Hospital; Deborah S. Mulvihill, R.N., Baptist Health South Florida;
Maria Olmeda, R.N., Baptist Outpatient Services; Melanie O’Neill, R.N., Mariners Hospital. • Editor: Christine Kotler. Editorial Coordinator: Nancy Eagleton. Art Director: Denise Winston.
Copyright ©2015 Baptist Health South Florida. All rights reserved. None of the contents of this publication may be reproduced or transmitted without the prior written permission of the publisher.