WELCOME STADIUM TRADITIONS - Sports Authority Field at Mile

WELCOME
Representing the people and the personality of Colorado, Sports
Authority Field at Mile High was designed to honor the unique and
special characteristics of original Mile High Stadium, one of the most
storied and beloved stadiums in National Football League history.
With a unique, undulating upper profile and a skin of steel, glass and
aluminum, Sports Authority Field at Mile High reflects the Rocky
Mountains to the west and the modern Denver skyline to the east, a
focal point on the Denver skyline and a proud symbol of Colorado and
the Rocky Mountain Region.
Sports Authority Field at Mile High provides outstanding, unobstructed
views for 76,125 fans from five levels of seating, including 8,200 club
seats and 144 luxury suites. While seating only two more fans than
original Mile High Stadium, Sports Authority Field is more than twice
as large, encompassing a total of 1.8 million square feet.
Sports Authority Field at Mile high was constructed at a cost of $ 400.7
million dollars and was designed and built by Turner / Empire /
Alvarado Construction and HNTB Architects in association with
Fentress Bradburn Architects and Bertram A. Bruton Architects. The
stadium opened on August 11, 2001.
Sports Authority Field at Mile High is owned by the Metropolitan
Football Stadium District (MFSD) and managed by Stadium
Management Company, LLC (SMC), a subsidiary of the Denver Broncos
Football Club.
STADIUM TRADITIONS
BUCKY
This 1,600 lbs. and 27’ tall Denver icon was modeled
after Roy Rodgers horse Trigger and has maintained
his lofty perch since 1975.
COUNTIES GATEWAY PLAZA
The Counties Gateway Plaza on the stadium's west
side was designed as a ceremonial entrance with
Colorado native hackberry shade trees and
monuments to the 6 counties whose residents helped fund
construction of Sports Authority Field at Mile High.
HORSESHOE SHAPE
Sports Authority Field at Mile High is designed in the
legendary and traditional horseshoe shape of Mile High
Stadium.
NOBLE ENERGY
SPORTS LEGENDS MALL
The Noble Energy Sports Legends Mall is a grand lawn
outside the south end of the stadium for festivals,
tailgating and other pre event activities.
RING OF FAME
Created in 1984 by team owner Pat Bowlen, the Ring
of Fame honors the greatest Broncos players and
administrators in the history of the franchise.
RING OF FAME PLAZA
The Ring of Fame Plaza incorporates monuments to
each of the Broncos Ring of Fame Inductees, forged
from the same type of steel used to construct Mile
High Stadium.
ROCKY MOUNTAIN THUNDER
13,500 tons of steel treads of risers and a severely
pitched seating bowl allow Broncos fans to recreate a
hallmark of Mile High Stadium, a metal clamor known
as "Rocky Mountain Thunder".
SOUTH STANDS
At Mile High Stadium, the South Stands created an
intimidating background every game. Located over the
Visitor's Locker Room, teams could feel the intensity
of the crowd before taking the field.
STADIUM WITHIN A PARK
This park-like area on the stadium’s east side
integrates the landscape o the South Platte River with
native grasses, creating the feeling of a loose,
undulating plain.
PUBLIC ART
PROHIBITED ITEMS
"THE BRONCOS"
For the safety and security of our guests, the following items are not
permitted into the stadium:
A gift from Broncos owner Pat Bowlen and the
Bowlen family to the people of Colorado, “The
Broncos” was created by sculptor Sergio
Benvenuti. This spectacular water feature
incorporates five broncos, one mare & one colt
appearing as a snapshot in time, bounding
through mountainous terrain and up a raging mountain stream
towards the stadium with the flow of the fans. The feature circulates
850 gallons of water per minute.
"PASS THROUGH THE LAND"
Located within the Platte River Park on the east
side of the stadium this project consists of
massive, flat-top boulders in concentric rings
within an Aspen Grove, representing the mesas
and plateaus of Colorado. At the entrance to
the grove are 5 28’ towers with metal mesh
disks that catch the light and create wind chimes.
"PIGSKIN VARIATIONS"
A series of three sculptures offer a spectrum of metaphoric imagery
relating to Colorado history and culture. These Colorado sandstone and
bronze pieces suggest sport, challenge, exertion, control and
conquest.
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Any bags that do not meet NFL guidelines. (See Bag Policy)
Seat cushions except for those which are one piece and have no
zippers, pockets or concealable areas.
Air horns or horns of any kind.
Artificial Noise Makers. Cowbells.
Weapons or dangerous objects of any type.
Glass bottles, cans, coolers of any kind.
Thermoses or ice chests
Outside alcoholic beverages.
Large golf-sized umbrellas
Laser pointers / pens.
balls of any kind including full-sized footballs
Camera tripods or monopods.
Single purpose video cameras.
Animals with the exception of service animals.
Any item deemed dangerous by Stadium management
PERMITTED ITEMS
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Clear bags or clutch purses that meet bag policy requirements.
Food items carried in a clear plastic bag
Non-alcoholic beverages in factory-sealed, plastic bottles.
Cameras or binoculars not carried in a case.
Jackets, blankets or other attire. These should be carried in
loosely to facilitate security screening.
GATE SECURITY SCREENING
Prior to entering stadium gates, all patrons will be subject to security
screening, including metal detector screening and inspection of bags or
other items carried in. By tendering a ticket and entering the stadium
you consent to such searches and waive any related claims that you
might have against the NFL, its member clubs, their affiliates and
stadium landlord, or their agents. If you elect not to consent to the
searches, you will be denied entry into the stadium.
GAME DAY SECURITY
POLICIES ARE SUBJECT TO CHANGE
To provide a safer environment for the public and expedite fan entry
into stadiums, NFL policy limits the size and type of bags that are
permitted into the stadium.
While the Broncos encourage fans to not bring any bags if possible,
the following bags will be permitted. All items are subject to search.
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One clear bag no larger than 12" by x 6" x 12" OR a one-gallon
clear freezer bag (Ziploc or similar).
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In addition, fans may carry a small clutch bag or purse no larger
than 6.5" x 4.5", with or without a strap.
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Each ticket holder, including children, may carry an approved
clear bag and a clutch purse.
Additional Information
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Diapers and wipes may be carried in a clear bag, however diaper
bags are not permitted.
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Additional clothing, blankets, etc. are permitted but should be
carried loosely or in an approved clear bag.
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Blankets should be carried over the shoulder when entering the
stadium in order to be screened more quickly.
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Small cameras, binoculars and cell phones may be carried in
loosely or in an approved clear bag.
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Seat cushions are permitted but they must not exceed 18 inches
in width and have no pockets, zippers or concealable areas.
There are no provisions to check items at the gates. Fans will be asked
to either take prohibited items back to their car, if they have not
entered the stadium, or dispose of prohibited items at the gate. The
Denver Broncos and the stadium are not responsible for items left
behind, lost, stolen, or damaged.
The level of security screening may be modified on an event-by-event
basis at the discretion of Sports Authority Field at Mile High
management.
SECURITY SCREENING TIPS
TEXT MESSAGING AND STADIUM HOTLINE
To speed the security screening process, the following suggestions are
offered:
While at the stadium, to anonymously report any fan behavior
concerns or any other stadium related issues, text "RESPECT" + your
message to 78247 or call the Stadium Hotline at 720-258-3850.
When arriving at the stadium gates, fans will pass through two
security checks. At the first, which is a short distance from the gate,
staff will visually check the size and type of all bags being carried in to
ensure they meet NFL requirements.
At the second security check, located at the gate itself, the contents of
all bags will be searched and all fans will be subject to screening with a
hand-held metal detector.
Please provide a description of the situation, the location and any
other details which may be helpful. Stadium staff will be dispatched
immediately to respond.
To Utilize the Guest Assist Text Messaging Service
To speed the process, prior to arriving at the first security check:
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Make sure that any bags being carried in meet NFL guidelines.
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Remove any jackets or other large, bulky items from your bag
and carry these in hand. When the contents of your bag are
clearly visible staff can screen bags without requiring any
contents to be removed. If blankets or other items conceal the
contents of a bag, staff must request that they be removed in
order for screening to take place, delaying the process.
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For screening with the metal detector, remove any keys, coins or
other metal objects from your pockets and hold these in hand.
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Open a blank text message and address the message to 78247.
A subject for the text message is not required.
Type the word "RESPECT" followed by a space and then your
message.
When your text has been received you receive an immediate
response message stating, “Your message has been received by
stadium personnel.”
If more information is needed, the Guest Assist operator will
respond with additional questions
PARKING
PARKING
FAN CODE OF CONDUCT
The Denver Broncos home field advantage is one of the team’s
greatest and most long-standing traditions and it is one that we are
committed to maintaining long into the future. We want our stadium
to be intimidating and challenging to visiting teams, but not to our
fans, our guests from out of town and especially not for the youngest
fans and families among us today.
Have fun, cheer hard and support your team, but don’t be a jerk.
Respect the Game. Respect Each Other.
The Fan Code of Conduct requires guests to refrain from the following:
•Behavior that is unruly, disruptive or illegal in nature.
•Intoxication or other signs of alcohol or substance impairment
resulting in poor behavior.
•Foul, obscene, offensive or abusive language, gestures or actions.
•Interfering with the progress of the game or throwing any object onto
the field or in the stadium premises.
•Failing to follow the instructions of stadium personnel.
•Verbal or physical harassment of opposing team fans.
•Smoking, except in designated areas.
Sports Authority Field has a total of 6,500 parking spaces
on-site in stadium lots with 15,000 additional parking
spaces in privately managed parking lots located adjacent
to the stadium area.
On-site parking spaces are primarily reserved for season ticket holders
with pre-sold permits. A limited number of single-game cash spaces
will be sold to fans without a permit ($30-$20 cash only) however onsite single-game spaces historically sell out no later than 2 hours prior
to kickoff.
Fans without pre-sold permits have numerous off-site parking options
including Pepsi Center parking and parking lots located on the Auraria
Campus, both of whom offer Broncos game day parking availability.
The Pepsi Center and Auraria Campus are located east of I-25 and an
approximate walk of 10-minutes to the stadium.
Pricing and availability of off-site parking lots may change without
notice. Exercise caution when parking in off-site lots and utilize only
those which 1) display a special event parking sign issued by the City
& County of Denver, or 2) are existing approved parking lots clearly
managed by reputable companies.
On game day, heavy traffic on roadways around the stadium should be
expected. It is recommended that ticket holders give themselves
plenty of time for arrival to the game.
PARKING ON NEIGHBORHOOD STREETS AROUND THE STADIUM IS
ILLEGAL. VIOLATORS WILL BE TICKETED AND TOWED.
•Fighting.
•Indecent exposure or the wearing of obscene or indecent clothing.
•Conduct that endangers spectators or participants.
•Ethnic intimidation.
Violators will be ejected from the stadium premises and may be
required to complete an online Fan Conduct Class in order to be
permitted to attend future games. Season ticket holders may have
account privileges revoked without reimbursement at the discretion of
the Broncos and Sports Authority Field at Mile High. Season ticket
holders are responsible for the behavior of their guests.
PARKING POLICIES
Parking permits should be hung from the rear view mirror facing
forward. Please have your parking permit visible prior to pulling into
any stadium parking lot.
A parking permit or purchase of a parking space entitles the ticket
holder to one parking space for both his/her vehicle and tailgate setup. Adjacent parking spaces and drive aisles may not be used for
grills, chairs, tents, or any other items.
Parking outside of the stadium on area roadways, medians, grass
malls, and vehicle breakdown lanes is prohibited. Violators will be
ticketed by local law enforcement and/or towed at the owner’s
expense.
BIKING TO THE STADIUM
PUBLIC TRANSPORTATION
PUBLIC TRANSPORTATION
RTD offers inexpensive and convenient public game day
transportation options. Fans utilizing public transportation
should come prepared and aware of the NFL Bag Policy
restricting the size and type of bags permitted into the
stadium.
BRONCOS RIDE
RTD’s BroncosRide game day shuttle transports fans to and from the
stadium from local park and ride lots throughout the metro area.
Round trip fares range from $ 4.50 to $ 10.00 depending upon your
departure point.
Busses depart to the stadium from park and ride lots starting 2.5
hours before kickoff for weekend games and up to 2 hours prior to
kickoff on weekday games and meet fans in Lot A outside Gate 9 after
the game for the return trip. Tickets may be purchased at ticket
vending machines or at ticket booths at select light rail stations.
Federal Shuttle
The Federal Shuttle provides additional BroncosRide service to the
stadium, stopping at Lincoln High School (2285 South Federal
Boulevard) and at bus stops along Federal Boulevard.
The Federal shuttle operates every three to five minutes starting two
hours prior to kickoff until 10 minutes after kickoff. Following the
game, service resumes with the last bus departing 45 minutes
following the conclusion of the game.
Please Note:
 With the closure of the Market Street Station, the Market Street Shuttle
has been discontinued. Alternate service is available by taking light rail
from Union Station in downtown Denver to the Sports Authority Field
light rail station at the stadium.
 BroncosRide service has been discontinued from the Federal Center
Station. Alternative service is available via the W Light Rail Line.
LIGHT RAIL
The Sports Authority Field at Mile High Station and
Decatur-Federal Station provide easy access to the
stadium from the light rail system. Regular one-way fares
apply. Fans should purchase a round-trip ticket at your
initial boarding station to avoid delays after the game.
Sports Authority Field at Mile High Station
The C, E or W light rail lines stop at the Sports Authority Field at Mile
High Station, an 8 minute walk to the stadium. Fans may also take the
D or H lines and transfer to the C or E lines at I-25 & Broadway,
Alameda, or 10th & Osage stations.
Sports Authority Field at Mile High is easily accessed from
the South Platte Trail of the Denver bike trail system. To
download a .pdf map of the Denver trail system, click
HERE. There are over 300 on-site bike racks for securing
the bikes when on-site. All those biking to the stadium are
encouraged to be aware of and to plan for the new Stadium Bag Policy
which will be in effect at all stadium gates.
PLATTE VALLEY TROLLEY
The Platte Valley Trolley operates for all Broncos home games. The
Trolley operates between 15th St. and Confluence Park and the
Broncos Bridge starting 2 hours before the game and beginning at the
end of the 3rd quarter until one hour after the game ends. The fare is
$5 for a round trip ticket (One-ways are available for $3). Children
under 3 are free. Tickets can be purchased on the Trolley.
FOOD & BEVERAGE
MILE HIGH MOUNTAIN VILLAGE
The Mile High Mountain Village at Sports Authority Field at Mile High is
where the Broncos official pre game tailgating party before each home
game. The Mountain Village opens to all fans with a game ticket an
hour and a half prior to general stadium gates for fans to catch all the
early NFL action on high-definition, 55” flat-screen monitors along with
appearances by Broncos Cheerleaders, Alumni, and Miles the mascot.
Other activities and entertainment including a DJ, face painters and
caricature artists ensure every member of the family will have a great
time The Mountain Village opens at 10:30 AM for day games and
12:30 PM for night games. Entry is free for all fans with a game ticket.
Early entrance to the Mountain Village takes place at Gate 4. Once
public gates have opened, the Mountain Village is accessible to all fans
from the Main Concourse.
Located at both east and west 50 yard line areas on
the stadium’s main concourse level, the 50 Yard
Bars are specially themed on-concourse zones open
to all fans to socialize and watch early game action
on flat screen monitors and large format video walls
and staying on top of fantasy football stats through
stat boards and out of town scoreboards.
The Tavern Mile High is a unique partnership
between The Denver Broncos and The Tavern,
both proud Colorado companies. Located on
the Lower North Concourse of Sports
Authority Field at Mile High by Gate 4, the
Tavern Mile High opens to fans early, at the
same time as the Mountain Village which is 10:30 AM for afternoon
games and 12 PM for night games.
Decatur-Federal Station
The Decatur Federal station is located on the West Corridor Line, a
12.1 mile extension of light rail service to the west, connecting
downtown Union Station to the Federal Center in Golden. The
Decatur-Federal Station is a walk of approximately 8 minutes to the
stadium.
MILE HIGH CROSSBAR
With the goal post from Mile High Stadium as its centerpiece, The Mile
High Crossbar is located adjacent to Gate 5 on the main concourse.
TAXI SERVICE
A taxi stand is located outside the stadium on Bryant
Street along the pedestrian walkway outside the Gate 5
area on the northeast corner of the building.
The Xfinity HD Cafe located adjacent to Gate 5
in the Mile High Mountain Village is a perfect
spot for meeting new friends to watch the early
NFL action from across the country before
kickoff. With televisions tuned to the NFL Red
Zone you won’t miss any of the action or the performance of the
players on your fantasy team.
STADIUM A-Z GUIDE
ALCOHOL POLICIES
ADA GUIDE
Sports Authority Field at Mile High and our partners strongly
encourage responsible consumption of alcoholic beverages. The
stadium’s alcohol policies are:
ADA Ticket Purchases
• No outside alcoholic beverages are permitted. Guests in possession
of outside alcoholic beverages will be ejected without refund.
In addition to Ticketmaster, the Broncos have established
an ADA hotline - 720-258-3337 - for ADA patrons to call
when ordering tickets. ADA ticket orders are processed in
order of receipt starting on the on-sale day until sold out.
Please review a full summary of ADA Ticket Purchase
Guidelines located on the Broncos website at the above link.
ADA Stadium Services
ELECTRICAL OUTLETS
Electrical outlets (ADA Power Stations) are available for recharging
wheelchairs and other necessary equipment in the seating areas
designated for patrons with disabilities. Please contact a Guest
Relations staff person for assistance.
FAMILY RESTROOMS
ADA compliant family restrooms are located adjacent to most
Guest Relations Centers on each stadium level.
RAMPS
ADA compliant ramps to all stadium levels are located in all four
corners of Sports Authority Field at Mile High. Any guest seated in
Sections 316 through 330 should utilize the ramps adjacent to
Gates 4 and 5 only.
• Colorado law prohibits the sale of alcoholic beverages to persons
under the age of 21. NFL policy requires that all guests, regardless
of age, are required to show valid ID when purchasing alcoholic
beverages. Identification cards that appear to be fraudulent will be
turned over to a Denver Police Officer.
• The sale of alcoholic beverages will conclude at the end of the third
quarter of NFL games. Cut off times will be determined for other
events on a case-by-case basis. Sales may be discontinued earlier
at the discretion of stadium management.
• There is a two-alcoholic beverage limit per transaction at all
concession stands.
• Guests passing or providing alcohol to minors will be ejected and
subject to arrest.
• Guests possessing alcohol, who do not have proof of being 21, may
be ejected.
• Stadium management reserves the right to refuse the sale of
alcohol to any person.
• Don’t drink and drive. Have a designated driver, take mass transit
or take a cab. Don’t get behind the wheel.
ASSISTED LISTENING DEVICES
Hearing impaired guests may check out an Assistive Listening
Device (ALD) at any Guest Relations Center with a valid driver’s
license. Guests may also reserve an ALD prior to an event by
calling 720-258-3000.
ALTITUDE
CLOSED CAPTIONING
Closed captioning is available for guests who are deaf or hearing
impaired via mobile phones. A limited number of mobile phones
are available for check out with a valid driver’s license at any
Guests Relations Center or can be reserved in advance by calling
720-258-3000. The mobile phones will transmit announcements
made through the stadium’s public address system. To access
captioning from your own smart phone, visit www.mobilecap.net
and enter the Event ID code ‘951’. This system may not be
available for all stadium events.
While most people can come and go without any difficulty, minor
symptoms of altitude sickness may include shortness of breath,
headaches and fatigue. If the elevation does get to you, here are
some tips you can try:
ADA Parking
All ADA parking spaces at the stadium are restricted to only those
guests possessing and displaying valid state-issued ADA parking
placards or vehicle registrations. Violators are subject to ticketing and
or fine.
SINGLE GAME ADA PARKING PERMITS
On a first-come, first-served basis, guests may purchase ADA
parking permits prior to game day by calling 720-258-3000 or by
e-mail at [email protected]. The cost for ADA parking
permits is the same as for non-ADA parking spaces in each lot.
At Sports Authority Field at Mile High, with 17 percent less oxygen
than in cities at sea level, visitors from out of town may find
themselves breathless over more than just our beautiful city and
stadium.
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Drink plenty of water (3-4 quarts per day)
Monitor your alcohol intake.
Take it slow! Give your body a break & don’t overexert yourself.
Pack for sun. At this elevation and with more than 300 days of
sunshine in Denver, sunscreen is a must.
Dress in layers. Check the weather forecast as temperatures can
vary wildly from day to night during football season.
ARGUS EVENT STAFFING, LLC
Built on a good reputation and strong reliability,
Argus provides event & security staff and services for
some of the most prominent venues in the state
including Sports Authority Field at Mile High where
Argus personnel serve our guests in numerous guest
service and security related positions.
SEASON ADA PARKING PERMITS
Season ticket holders requesting season-long ADA parking should
complete and return the parking request, which was included in
the season ticket renewal package, along with a copy of your
vehicle registration or state-issued handicap placard. Parking is
assigned strictly on availability and season ticket priority number.
ATM
ADA SHUTTLE CARTS
Shuttle carts are available to assist ADA, elderly and other guests
requiring assistance from parking areas to locations in close
proximity to stadium gates. Shuttles operate starting three hours
prior to kickoff until one hour after the game. Shuttles will pick up
fans from designated pick up locations only. Shuttle cart service
may be reduced or cancelled should inclement weather conditions
present safety concerns.
BABY CHANGING STATIONS
AGE RESTRICTIONS
Guests two years of age and older are required to have a ticket for
admission to any stadium event. Infants under two years of age may
sit in a ticket holder’s lap so long as they do not obstruct the view of
others nearby.
9 US Bank ATMs are available in Sports Authority Field.
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100 Level Concourse: 105, 113, 122 & 133
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United Club Lounges: 307, 336
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300 Level North: 322
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500 Level Concourse: 508 & 534
Baby changing stations are available in all stadium restrooms.
BANNERS / SIGNS
Appropriate signs and banners are acceptable, however the following
rules apply:
• Signs may not obstruct another guest’s view
• Signs may not cover existing stadium advertising or signage
• Signs must be event-related, in good taste and in approved
locations as determined by stadium management.
• Signs may not contain profanity or be commercial or political in
nature.
• Signs may not be constructed out of plastic, wood, metal or other
hard substrates.
BRONCOS TEAM STORE
DESIGNATED DRIVER PROGRAM
The Broncos Team Store at Sports Authority Field at Mile High is
located on the Main Concourse (100 Level) across from section 132.
The team store is open year round, with daily (non-event) hours
Monday through Saturday from 10 AM.- 6 PM. On game days, the
store is open starting at 9 AM with access permitted by ticketed fans
only once stadium gates open
The Denver Broncos encourage fans to drink responsibly and be “Good
Sports” while enjoying the game. Fans may visit the Guest Relations
Centers located at GR Gate 10, Sections 122, 322, 508 and 534 for
information on how fans over 21 can sign up to be a designated driver
and receive a complimentary Coca-Cola or O’Doul’s and to register to
win prizes including a trip to the Super Bowl. As a designated driver,
fans pledge not to drink alcoholic beverages during the game and to
provide responsible transportation for all members of their group.
CAMERAS / VIDEO RECORDERS
Hand-held still camera photography is welcome. Cameras and lenses
must be of a reasonable size, as determined by stadium management.
Tripods, lenses or any other equipment that interferes with other fans’
views or enjoyment of the event are not permitted. Camera policy is
subject to change on an event by event basis. Please check in
advance to confirm a specific event’s policy if there is a question.
CELLULAR SERVICE
Verizon, AT&T, Sprint and T-Mobile have installed an on-site
distributed antenna system (DAS) at Sports Authority Field at Mile
High for the purpose of strengthening and expanding cellular coverage
at the stadium for subscribers of these service providers.
CONCESSIONAIRE
Centerplate is one of North America's largest providers
of quality food and beverage, catering, merchandise
and facility management services for many of America's
best-known sports, convention and entertainment
venues. As our singular goal is to be #1 in Event
Hospitality, all of our managers, chefs and employees are "Hospitality
Ambassadors." At Sports Authority Field at Mile High, Centerplate
manages all of the stadium's food and beverage concessions on nonsuite levels.
ELEVATORS & ESCALATORS
8 public elevators and 15 escalators provide
service to all stadium levels and seating areas.
Elevators are located at the 50 yard line areas
on the East and West sides of the stadium.
Escalators are located within each ramp
quadrant and in the United Club areas and suites.
EMERGENCY SITUATIONS
If an emergency situation arises, please direct your attention to the
scoreboard while listening to the PA system for instructions. In
addition to the scoreboard and PA system you may also refer to a
guest relations or security team member for further instructions.
EMPLOYMENT & FUNDRAISING OPPORTUNITIES
The Sports Authority Field at Mile High staff are focused on one goal...
to give our fans the best game day experience possible. From our
guest services and event staff to the housekeeping department and
food and beverage team, each of the over 2,000 individuals who
represent the stadium and Denver Broncos Football Club on game days
and during other stadium events share an unwavering commitment to
each and every visitor and guest.
CLUB LOUNGES
FIELD ACCESS
The United Club Lounges are located on the 300 Level of the stadium
on both the east (331-346) and west (300-315) sidelines. Both suite
ticket holders and guests with tickets in either of the Club Lounges are
permitted to access the clubs during an event. Access to the Club
Lounges should be from the elevators located on the 50 yard line areas
of each stadium level. Club and Suite ticket holders are also permitted
to enter the stadium through Gate 2 or 7, which are designated as the
entry gates for all premium seating ticket holders.
Only authorized personnel will be permitted on the field prior to,
during and after the game. Any unauthorized persons gaining access
to the field will be removed, ejected and subject to prosecution and/or
fine as well as loss of season ticket privileges.
FIRST AID
First Aid Centers are located on the Main Concourse across
from Section 122 (east 50 yard line) and on the Upper
Concourse by Section 534 (east 50 yard line).
COLORADO SPORTS HALL OF FAME
The Colorado Sports Hall of Fame, located at Gate 1
of Sports Authority Field at Mile High, takes visitors
on a journey through Colorado Sports history.
Tours of Sports Authority Field at Mile High are also
provided through the Hall of Fame. The Hall of
Fame is open Thursday through Saturday, (Tuesday
through Saturday June-August) from 10 a.m. to 2
p.m. and also during also Broncos home games for
fans with a game ticket. For more information,
please call 720.258.3888 or visit
www.coloradosports.org.
COMMERCIAL ACTIVITIES
Unauthorized commercial or promotional activities are strictly
prohibited in stadium parking lots or on stadium property without
advance written authorization from the Denver Broncos and Stadium
Management Company. Violators will be subject to ejection from the
stadium and/or stadium parking lots as well as possible loss of game
ticket and /or parking privileges
COMPLAINTS / COMPLIMENTS
Sports Authority Field at Mile High values and appreciates all feedback
as it is integral in our commitment to provide the best game day
experience possible. Feedback may be provided on a guest comment
card , obtained at any Guest Relations Center, or online at
www.sportsauthorityfieldatmilehigh.com on the “Contact Us” page.
DENVER BRONCOS FAN ZONE
Join the pre-game party on the Sports Legends Mall offering a number
of activities and pre game entertainment for fans of all ages. Fans
catch other NFL action on a large, outdoor video board while enjoying
pregame food and beverage specials. Children will be able to play on a
number of outdoor inflatables or participate in other activities including
sign making, face painting, etc.
FOOD AND BEVERAGES
Sports Authority at Mile High offers a variety of game day
favorites and local cuisine. Concession stands (including
portables and merchandise) are located throughout the
concourse areas and United Club Levels. All major credit
cards are accepted, including at most portable food service
carts. For a complete list of all the food and beverage offerings, please
visit
GATE OPENING TIMES
For Broncos games, general gates to the stadium open two hours prior
to kickoff. Gates for those with United Club or Suite tickets are able to
access the Club Lounges starting three hours prior to kickoff. Please
utilize the gate indicated on your ticket when entering. It is
recommended that fans arrive to their gate 45 minutes prior to kickoff.
GUEST RELATIONS CENTERS
Guest Relations Centers are located on all general seating levels of the
stadium for guests to obtain information or assistance.
Guest Relations Centers are located by Gate 10 and
Section 122, both United Club East and West, North
Reserve, and Level 5.
HIGH SCHOOL FOOTBALL SALUTE
The Denver Broncos salute to high school football displays the football
helmets of every high school football program in the state. The High
School Football salute is located off of the Main Concourse by Gate 8
HOUSEKEEPING
Known primarily as a provider of food, concession, and
uniform services, how ARAMARK’s has evolved to
become a leading Facility Management provider is one
of the best kept secrets in the outsourcing industry. At
Sports Authority Field at Mile High, Aramark is
responsible for all housekeeping related functions of the stadium.
LOST AND FOUND
Lost and found articles should be taken to the nearest Guest Relations
Center. Please call 720-258-3889 to inquire about any lost articles.
Items will be held for 60 days. On Broncos game days, lost and found
is open for one hour following games at Gate 7.
METROPOLITAN FOOTBALL STADIUM DISTRICT (MFSD)
Sports Authority Field at Mile High is owned by
the Metropolitan Football Stadium District
(MFSD) a body corporate and political
subdivision of the State of Colorado established
pursuant to the Metropolitan Football Stadium
District Act, Article 15, Title 32 of the Colorado Revised Statutes,
(Act). The District includes all or part of the seven counties in the
Denver metropolitan area. The District was created for the purpose of
planning, acquiring land and constructing a professional football
stadium.
The playing surface at Sports Authority Field at Mile High is a Kentucky
Bluegrass natural field with a Desso Grassmaster stabilization system,
which strengthens and reinforces the field through millions of artificial
fibers injected to a depth of approximately 8 inches into the surface.
As the roots of the natural grass grow they become intertwined with
the artificial fibers, "anchoring" the field and providing greater
stability, durability and strength. First utilized on European soccer
fields, Sports Authority Field at Mile High was the first professional
stadium in North America to utilize this technology.
In 2004, Sports Authority Field became the only stadium ever selected
by the Sports Turf Managers Association (STMA) as the top playing
surface in both professional football and professional soccer in the
same year.
MILES
Not too long ago, high in
the Rocky Mountains, a
big flash of lightning split
the blue and orange
sunset sky. Thunder
rolled all across the
foothills…but went
unnoticed. For that night,
Broncos fans were too
busy cheering on the
team to their second
consecutive Super Bowl
title in Miami, Florida.
In that great flash of
heat and electricity was
born the most dedicated Broncos fan ever, Miles. For the next year,
Miles lived high in the Rockies with all of the other wild animals. He
was raised by a herd of wild horses and taught how to survive the cold
climate and high altitude. The horses were, not surprisingly, huge
Broncos fans. They taught Miles all about Broncos traditions and the
great players who had carried the team to two world championships.
After two years, Miles longed for greener pastures. From high in the
mountains he dreamed of a place where the grass stayed green year
round. Then he spotted such a field way down in the city of Denver
and decided that was where he needed to be. When he arrived, he was
delighted to find that the grass he had seen was that of Sports
Authority Field at Mile High!
Miles loves his new home, and the turf management folks appreciate
the help he provides keeping the turf nicely trimmed. What Miles loves
most of all are the days when the Broncos are playing at the stadium,
because then he gets to cheer on his favorite team and meet all his
fellow fans!
MOTORIZED VEHICLES
Motorized vehicles of any type are not permitted on sidewalks or on
exterior plaza areas of Sports Authority Field at Mile High. Motorized
vehicles include, but are not limited to cars, trucks, mopeds, scooters,
motorcycles and ATV’s. All motorized vehicles must be parked in
designated parking spaces at Sports Authority Field at Mile High.
MOUNTAIN VILLAGE
The Broncos official pre game tailgate party takes place in the
Mountain Village, free for all fans with a game ticket with entry
permitted at Gate 4 starting at 10:00 AM for the AFC Championship
Game. Fans can catch early NFL action from around the country on
high-definition, 55” flat-screen monitors and enjoy appearances by
Broncos Cheerleaders, Alumni, and Miles the mascot. Other activities
and entertainment including a DJ, face painters and caricature artists
ensure every member of the family will have a great time. Visit
www.DenverBroncos.com/milehighmountainvillage or call 720-2583100 for more information.
PREMIUM SEATING
Sports Authority Field at Mile High offers a number of premium seating
options including Executive Suites, Single Game Suites or Club Seats
with some of the best sight lines in the stadium, full-service catering,
elevator and escalator service from premium seat entrances and many
other amenities. Sports Authority Field at Mile High Premium Seating
areas includes the United Club Level, Executive Suites, Legends
Rooms, Ring of Fame suites, and the 5280 Club. To request further
information, please www.denverbroncos.com/tickets-andstadium/premium-seating.html call 720-258-3338 or send an email to
[email protected].
RECYCLING
Recycling containers are located throughout all areas and
levels of the stadium for guests to dispose of any
recyclable materials including glass and plastic bottles,
aluminum and tin cans, cardboard boxes, paper,
newspapers or other material acceptable in the recycling
process. Recycling containers are also located outside the stadium,
adjacent to parking areas and by stadium gates. For more information
on Game Plan Green, please visit
SMOKING
Sports Authority Field at Mile High is a non-smoking facility. Smoking
and use of alternative smoking devices (electronic or vapor) is only
permitted in designated smoking areas. Smoking or use of alternative
smoking devices in a non-designated area will result in ejection from
the stadium without refund. Any form of marijuana consumption or
possession is prohibited on Sports Authority Field at Mile High property
during public events inclding in stadium parking lots.
STADIUM MANAGEMENT COMPAY, LLC. (SMC)
Stadium Management Company, LLC (SMC), a
subsidiary of the Denver Broncos Football Club, is the
entity responsible for the overall day to day and event
management of Sports Authority Field at Mile High. To
contact SMC, please call 720-258-3000.
NO RE-ENTRY POLICY
Sports Authority Field at Mile High has a NO RE-ENTRY policy. Ticketed
guests who leave the building are NOT permitted to re-enter with a
previously scanned ticket.
SUITE CATERING
At Epicurean Sports, we turn fans into
foodies. Recognized locally and nationally as
a top caterer, we pride ourselves on
preparing fresh, local ingredients and the best service in the industry.
Epicurean provides premium catering services to the Executive Suites
and special event clients at Sports Authority Field at Mile High.
PLAYING SURFACE
TAILGATING
The Broncos and Sports Authority Field at Mile High are committed to
ensuring a safe and enjoyable tailgating experience and to continue
the long-standing tailgating tradition that has always been a part of a
Broncos game day. Please be respectful of your fellow fans by
following the Stadium Tailgating Rules and Regulations.
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ONE CAR = ONE SPACE. Tailgate parties are not permitted to
overflow into adjacent parking spaces or into the drive lanes.
Saving spots is prohibited. Fans who wish to tailgate together
must arrive together.
Parking is first-come, first-served for the first 90 minutes.
parking lots open, cars may be directed into parking spaces by
stadium staff.
Tailgates are limited to the lined 8’ x 17’ parking space either
directly behind your vehicle, in front of your vehicle or in adjacent
landscaped areas.
Drive aisles and fire lanes need to be kept clear at all times to
allow emergency vehicles unobstructed access.
Barbeque grills are allowed; however, their use in areas where
guests or property may be damaged is strictly prohibited.
Dispose of charcoal/hot coals in designated coal barrels only and
dispose of trash and recyclables in appropriate receptacles.
All tents, tables, chairs, etc. must be broken down prior to
entering the stadium.
VERIZON STUDIO
Visit the Verizon Studio located on the Main
Concourse across from Section 126 to check out
the latest Verizon technology and to learn how
you can get the best Broncos coverage at home
with the unrivaled speeds of FiOS Quantum, America’s fastest internet.
On the go, stay connected to the Broncos with NFL Mobile and watch
live NFL games on Thursday, Sunday and Monday nights.
PROHIBITED
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Kegs or glass bottles.
Possession and /or consumption of alcoholic beverages by minors
Open-flame fires or use of barbeque grills in areas where guests
or property may be damaged.
Commercial or promotional activities of any kind without prior
written permission from the Denver Broncos or Stadium
Management Company.
The sale or distribution of any products including food or
beverages.
Saving or blocking available parking spaces, pedestrian aisle
ways, sidewalks or disabled access aisles.
The operation of unauthorized motorized vehicles on stadium
property including but not limited to go-karts, mini-bikes, golf
carts and Segways.
Unauthorized use of stadium property.
THUNDER
Thunder, a purebred Arabian
gelding, is the second version of
the framed Broncos’ mascot,
officially taking the reins on
Sept. 12, 2004, during a
Sunday night game against the
Kansas City Chiefs.
The original Thunder made his
Mile High debut on Sept. 12,
1993, during a Broncos victory
over the San Diego Chargers
and retired prior to the start of
the 2004 season.
Thunder represents the Broncos during all home games and also
traveled to New York for the 2013 Super Bowl. In addition to his
duties at home games, Thunder also represents the Denver Broncos
during appearances at community events and functions throughout
Colorado.
Thunder is trained and ridden by Ann Judge-Wegener of Thunder Spirit
LLC.
THUNDERVISION
Sports Authority Field at Mile High’s three high-definition Daktronics
video displays, were installed prior to the start of the 2013 NFL season
as part of $ 32 million in stadium improvement projects. The main
video display on the south end measures 222’L x 40’H. The north/east
and north/west displays measure 62’L x 40’H. All video displays are
15 HD resolution (mm).
TOURS
Public tours of Sports Authority Field at Mile High are professionally
guided by knowledgeable and friendly tour guides from the Colorado
Sports Hall of Fame and Museum. Each tour takes approximately 7590 minutes and is a length of approximately ½ mile. The entire tour
route is fully ADA accessible. Tours start from the Colorado Sports Hall
of Fame & Museum located at Gate #1 on the stadium's west side.
For more information or to schedule a tour, please visit the Colorado
Sports Hall of Fame or contact the Hall of Fame at 720-258-3888.
WHEELCHAIR ASSISTANCE
Stadium wheelchair attendants are available to assist
guests between stadium entry gates and seating sections
in any levels of the stadium. Please see any stadium staff
member to request wheelchair assistance.
TELEPHONES (PUBLIC) / TTY
Public telephones are located at Guest Relations Centers at Gate 10
and Section 122 on the Lower Concourse, and Sections 509 and 534
on Thunder level.
UNMANNED AIRCRAFT SYSTEMS (UAS)
RADIO CONTROLLED MODEL AIRCRAFT (RCMA)
To ensure the safety of all those in attendance, the operation or use of
unmanned aircraft systems, radio controlled model aircraft, and other
devices that can be operated in airspace is strictly prohibited on game
days from all stadium managed property and at all other times without
the advance written approval of stadium management.
UAS, RCMA and other devices that can be operated in airspace are
subject to the FAA temporary flight restrictions (TFR) over all NFL
stadiums commencing one hour before kickoff until one hour after the
conclusion of the game.
Possession or operation of UAS or RCMA devices while on stadium
property will result in denial of admittance, potential law enforcement
intervention, and immediate removal from all stadium-controlled
property.