Annual Report 2014 - Bay Cove Human Services
Transcription
Annual Report 2014 - Bay Cove Human Services
Serving Thousands of People, One Person at a Time. 2014 Annual Report Table of Contents Our Mission Improving the quality of the lives of individuals and their families who face the challenges of developmental disabilites, aging, mental illness, and drug and alcohol addiction. We will accomplish this mission by providing effective and compassionate services and through advocacy and leadership. Leadership Message 2 What We Do 4 40 Years of Reaching People, Changing Lives 6 Joe & John 8 Walter & Wayne 10 Carol & Stephanie 12 William & Charles 14 Special Events 16 Bay Cove Supporters 18 2014 Highlights 23 Financial Report 24 Board Members and Leadership 25 Special thanks to photographer Aynsley Floyd for providing her time and talents to create the beautiful portraits of the people we serve featured in this book. To see more portraits from the series, visit www.baycove.org/photos. Additional photography by Bill Burke, Clarissa Erving and Aynsley Floyd. Design by Communication via Design, Ltd. Maria I’ve lived here for five years. I love this beautiful house, and my friends that I live here with. I used to be in a wheelchair, but I walk much better now. The staff is wonderful, and we do a lot of activities—we go out in the community and do fun things. We cook together— I like really spicy food that makes your face turn red! Debra is my person. We stick together like glue.” Maria (right), a resident of Bay Cove’s Pond Street house, and Debra (left), Pond Street Program Director Leadership Message Bay Cove Human Services is a very special organization. We serve some of the most challenged individuals in the Commonwealth. We do so with excellence and compassion. And while we serve thousands of people (over 25,000 this past year), we serve each person one at a time. Each person who receives services from Bay Cove brings a unique set of skills and has their own goals for what they hope to accomplish with our help. As we reflect upon 2014, we can look with a great deal of pride at all that has happened over these past 12 months. Perhaps most noteworthy is the addition of CASPAR, Inc. to the Bay Cove continuum of services. CASPAR, a Cambridge and Somerville agency with a 45-year history of delivering addiction recovery services, became a part of Bay Cove on July 1. This was the culmination of several months’ worth of effort on the part of both agencies’ Boards of Directors and Senior Management Teams. We are excited as we look forward to the great work that we will be able to do together in the years to come. This year, we’ve seen new programs open under Bay Cove’s direction and we’ve also seen the expansion of services at several other programs. Our agency continues to grow as the services we provide are highly valued by both our partner organizations and service recipients. At Bay Cove, we know that our staff is our primary resource. We are a people industry and our success is dependent on the work done by our employees. Our 2,000 staff persons are skilled and committed to working effectively with the individuals in our programs, and the successes we see are testament to the quality of the work they do. This year, we were gratified to be named one of the Boston Globe’s “Top Places to Work” for the second consecutive year. In being evaluated for this prestigious distinction, Bay Cove (because of our size) is compared to some of the biggest employers in the Commonwealth, most of who have significantly more resources available to enhance their employees’ experience. In 2014, we were the beneficiaries of a $2.1 million software grant from Microsoft—the largest single grant in Bay Cove’s history—that will enable a transformation of our technology capacity. As a recipient of this grant, we also become one of Microsoft’s non-profit partners, with other future opportunities possible. At Bay Cove, we greatly value the partnerships that enable our accomplishments. Our Board of Directors, Board of Advocates, management and staff work with our neighbors, local businesses, elected officials and government agencies, and our generous supporters to create a consortium of programs and a continuum of services that meets the needs of some of the most vulnerable people in our area. Bay Cove’s vision is straightforward: Full, Rich Lives for People with the Greatest Challenges. It is an ongoing challenge and quest, but the treatment, education, training and support we offer makes so many people’s lives better today than they were yesterday, and provides the constant hope that tomorrow can be better still. We are grateful to all of our “stakeholders,” and we will continue to operate our agency in a manner that makes you all proud of your association with us. Please enjoy the pages that follow and know that you are an important part of our success. 2 Bay Cove Human Services Annual Report 2014 Bob Walters Bill Sprague Chair, Board of Directors President & CEO Hayley I went to a lot of schools and I always had problems fitting in. I also had problems at home… I ran away for awhile, and didn’t have much structure. At Bay Cove Academy, I was really pushed by the staff because they knew I had potential. And Linda was the first counselor that I was ever able to open up to—she gave me great advice and really listened to me. Now, I’m planning to go to college to study nursing, with a concentration in radiology. Coming to Bay Cove Academy really helped me understand that I can build a future, and not let my past define me.” Hayley (right), a recent graduate of Bay Cove Academy, and Linda (left), her counselor at BCA What We Do Bay Cove’s Child & Family Services promote the physical, mental and emotional development of children. The Early Intervention (EI) program serves youngsters under three years of age who are developmentally delayed, have a known disabling condition, or who are at risk of developmental delays due to biological or environmental factors. The program’s goal is to promote the physical, mental and emotional development of eligible children. Services are provided in the children’s homes, in the community and at the Daniel C. Boynton Child Development Center. Located in the same facility, Small Wonders Nursery School serves children from 16-48 months of age and utilizes a state-of-the-art facility and a high ratio of highly skilled professional educators to pupils (one staff member for every three children) to provide exceptionally high-quality early childhood education for children with and without disabilities. Bay Cove Academy is a therapeutic day school in Brookline that provides a highly-structured learning environment for students aged 12-21 who have educational and social needs exceeding those that traditional public and private schools can accommodate. The Academy provides education, therapy, career counseling and transition services. The curriculum, aligned with the Massachusetts Curriculum Frameworks, provides a comprehensive middle and high school course of study that meets all requirements for a high school diploma, including passing all state MCAS tests. Kit Clark Senior Services provides social and therapeutic supports to Boston’s seniors, with the goal of helping them live with independence and dignity through an integrated set of services. The Madden Senior Center in Dorchester offers participants the chance to meet new friends and choose from a variety of individual or group activities; Kit Clark kitchen staff serve fresh, nutritious meals to more than 1,400 seniors each day through Meals on Wheels and at congregate dining sites; and our transportation department uses a fleet of handicapped-accessible vehicles to provide transportation between seniors’ homes and program sites for adult day health, memory loss, congregate nutrition, and program-related recreation programs. 4 Bay Cove Human Services Annual Report 2014 Bay Cove’s Addiction Services—programs which include Andrew House, New Hope Transitional Support, Charlestown Recovery House, the Bay Cove Treatment Center, the Chelsea ASAP (Alcohol and Substance Abuse Program) and the newly added programs of CASPAR (Cambridge and Somerville Program for Alcoholism & Drug Abuse Rehabilitation) — provide a continuum of services for men and women battling drug and alcohol addiction. Our programs focus on addiction as a medical condition, and that with effective, long-term treatment tailored to individual needs, people with drug and alcohol addictions can recover and lead productive lives. The individuals served by Bay Cove’s Developmental Disabilities Services are part of a diverse population, men and women of all ages with a wide range of differing challenges. Bay Cove offers a full continuum of services and supports to meet each person’s changing needs while optimizing each individual’s growth toward a full, rich life. Services offered by Bay Cove include residential, educational and employment options: from day services that promote independence in the areas of health, sensorimotor function, affective development, behavior development, self-help, and communication ability; to job training and assistance in securing employment within the community; to residences designed to meet each person’s level of independence, including individual apartments, group residences with part-time staff support and state-of-the-art homes with 24-hour nursing support for individuals with medically-intensive needs. Bay Cove provides a wide range of Mental Health Services to hundreds of men and women throughout Greater Boston, including outpatient clinical care and day treatment options for people who are dealing day-to-day with mental illness (such as educational and vocational training, health and wellness workshops, meals and socialization opportunities at our clubhouses, as well as art, music and musical therapy); helping to secure transitional housing for homeless individuals; emergency response services for people requiring acute psychiatric intervention; and services for individuals with multiple diagnoses (such as addictions, developmental disabilities, and others) in addition to mental illness. All of Bay Cove’s mental health programs are designed with an understanding that people with psychiatric disabilities can and do recover, and can become active and contributing members of their communities. 1 Bay Cove Human Services Annual Report 40 Years of Reaching People, Changing Lives In 2014, Bay Cove celebrated a momentous milestone: the 40th anniversary of its founding. Over the last four decades, the agency has grown from a single alcohol detoxification program in South Boston, to one of the Commonwealth’s largest providers of human services, with more than 160 programs dedicated to assisting men, women and children facing the challenges associated with developmental disabilities, aging, mental illness, and drug and alcohol addiction. As we have grown and changed over the past 40 years, Bay Cove has remained true to the same Guiding Principles that motivated our founders in 1974 and which, to this day, are common threads throughout our many and varied programs. • Treat Each Person with Respect & Dignity • Help Each Person Build Upon Individual Strengths • Help Each Person Develop a Foundation for a Full, Rich Life • Help Each Person Achieve His or Her Goals These principles guide our dedicated, compassionate staff of highly-trained professionals as they provide the individualized services that are the hallmark of Bay Cove programs. In the portraits found within this Annual Report, you’ll see examples of the close bonds formed between the people we serve and the people who serve them. These are the types of relationships that have helped make Bay Cove what it is over the past 40 years, and what it will be going forward into the next 40 years and beyond. 6 Bay Cove Human Services Annual Report 2014 Sue (Logan and Liam’s mom, not pictured) We started working with Bay Cove when the twins were 17 months old, because of concerns about their speech abilities. They’ve undergone extreme improvement—when they started they could say about two words. Now it’s more than 40. They’re more vocal, they understand us better, and their attention span is better. It was hard for me, at first, to let go and trust my kids with others, but our therapists really want the best for them, and it’s working so well!” Anne, a service coordinator in our Early Intervention program, sits with Logan & Liam, 2-year-old twins who receive EI services in their home and at our Child Development Center. Guiding Principles & Joe John Bay Cove Treats Each Person with Respect and Dignity John I became homeless in 2009. I was a truck driver, but I was a heavy drinker. It led to my divorce. I lost everything, and ended up on the streets. I heard about the day shelter at the Medeiros Center and thought I’d check it out. I kept coming every day—volunteered to do food service and went to the sober support group. The Center helped me take courses at UMass and MIT, and eventually I started working for Kit Clark. Now, I haven’t had a drink in five years and I lead sober support groups, and work as a Congregate Housing Coordinator. The empathy the staff here has—the idea that no person is any better than another—gives men a chance to come in and trust, and accept help. I’m very grateful to this place, and now I want to help others that are in the place I was in. Joe When I met him, John had already gone through our program at the Medeiros Center, and come a long way. I could see that he had a lot to offer. He was running a men’s support group, and I thought he could run our Congregate Housing program. He brings to the job the experience of being homeless, of needing to access services—as well as the determination to do the job right. He knew he didn’t want to be homeless, and he got himself out of it—and that example is a big reason we wanted to hire him. His story helps him foster hope in the people we serve—honestly, my biggest task these days is getting him to slow down. 8 Bay Cove Human Services Annual Report 2014 Bay Cove has always operated under the principle that there is no cookie-cutter, one-size-fits-all approach to providing services. Each of the individuals we work with deserves services that can accommodate the specific challenges they’re facing, whether that means providing mental health supports to people where and when they need them through the Program for Assertive Community Treatment (PACT), or offering help in a setting that observes a client’s cultural/linguistic needs, like our Lyon Street residence for Vietnamese men. Bay Cove has always worked to ensure that people’s challenges have not defined them, nor denied them their rightful dignity. We do this through our medicallyintensive residences, which help severely disabled men and women leave institutions and return to community living; through our Meals on Wheels and Senior Home Improvement Program, which give seniors the opportunity to stay in their own homes longer, and at CASPAR’s Emergency Shelter and the Cardinal Medeiros Center, which go beyond the food and shelter needs of the area’s homeless to help them with the added challenges of mental illness, addiction and aging. Guiding Principles & Walter Wayne Bay Cove Helps Each Person Build Upon Individual Strengths Walter Wayne came to our Columbia Road program in 2008, and he was a great addition. He’d help shovel in the winter, help the ladies in the other programs with their groceries. He’s a very independent guy, so our job was to support him as needed—we advocated for him to get a tutor once a week to help him with his reading, helped him with his job searches, helped him learn how to cook. It must’ve worked, because he cooks dinner for his girlfriend, and now they’re looking to get an apartment of their own! Wayne Before I came here, I lived with my mom, and so it was weird not knowing anyone at first, but the staff here has been great. It was a chance to have independence, but with help. People with disabilities can’t always do everything they want to do when they want to do it, but with work it can come to you. Part of my disability is that I read slowly—that doesn’t mean that other people are better than me. I work hard and do things at my pace. Bay Cove helped me get a job at a supermarket, taught me about budgeting and the responsibilities of being on your own. Walter and I formed a bond right away, and I knew that if I had a problem, he would be there and give me the push I needed. Bay Cove has stuck with me since Day 1, and they’ve been there for me. They find out what you really want to do and they help you go forward. 10 Bay Cove Human Services Annual Report 2014 Bay Cove strives to meet each of the individuals we serve where they are, and work with them to take them where they want to go. With the variety of people we serve, those journeys all tend to be very different from each other, but are united in their quest to unlock the potential each individual possesses. Whether the people we serve are very young (like the infants and toddlers in our Early Intervention program, which helps with physical, mental and emotional development); in their developing adolescent years (like the teens at Bay Cove Academy, who receive educational, emotional and vocational services at a crucial formative juncture); or adults with developmental disabilities who are at different places on the independence spectrum (like those living in supervised group residences or minimally-supported independent apartments, or those in day habilitation programs, which focus on activities such as art, dance or music therapy, life skills classes, gross and fine motor activities and exercise), Bay Cove’s goal is to help all the individuals we serve move forward to that next stepping stone and that next level of independence. Guiding Principles & Carol Stephanie Bay Cove Helps Each Person Develop a Foundation for a Full, Rich Life Stephanie I came to Womanplace in 2007, addicted to cocaine. I’d lost the ability to be responsible for my child, my job, my home. I was homeless. Coming here, surrounded by women in my situation—I finally felt like I wasn’t alone, and I felt safe for the first time. I learned structure, and educated myself about the disease of addiction. I learned how to function again. Today, I have my own home, I have my daughter back in my life. I have a good job, recently graduated from college, and plan to start pursuing my Master’s in 2015. I’m almost 8 years sober, and I can come back to Womanplace now and lead a group—I try to share with them that this place is really a moment in time… a moment when they get to learn their lives are still out there waiting for them, and not to waste them. That’s the gift. Carol At Womanplace, we want to treat women with addictions like adults, teach them life skills and empower them to make their own choices. Stephanie really responded to the program—she saw a different, more positive way of living that she chose to gravitate toward. She was highly motivated, and by working the program, graduating and coming back to support others, she has a ripple effect on everyone she meets. When Stephanie came here, she was like a rosebud—tight and withdrawn, so fragile. With nurturing, she opened up, and by the time she left, she’d really blossomed into a beautiful flower. 12 Bay Cove Human Services Annual Report 2014 Each person’s definition of a full, rich life may differ, but there are some things that are universally needed to build one: strong foundational elements like good physical health, friends and people to care about (and to care about you), and the freedom that comes from self-determination. Bay Cove helps people create fulfilling lives in a variety of ways. Our array of Addiction Services are dedicated to helping individuals embrace sobriety and embark on a journey of recovery that allows them to find control and structure in their lives. Programs like the Gill Wellness Center for individuals with mental illness, and the Fit-4-Life nutrition and exercise program for seniors, teach techniques for improving physical health and well-being. Additionally, Bay Cove looks to help those we serve—who can suffer from loneliness and isolation due to their individual challenges—find supportive communities, like our Madden Senior Center or through social recreation at our Bradston Street and Charlestown Day Habilitation programs. Guiding Principles & William Charles Bay Cove Helps Each Person Achieve His or Her Goals Charles I met William in 1988, when I was Director of Skills Training at Transitions of Boston clubhouse. I remember him working in just about every vocational unit—cooking, cleaning, clerical… he tried everything, was very versatile, always helpful and willing to pitch in. He was also a very reserved, soft-spoken gentleman who never said more than a few words at a time. We’ve reconnected frequently over the years, and to see what he’s achieved today—not just as someone who’s been successfully employed in the community for years, but serving as a Human Rights Advocate for others at Transitions—shows just how far he’s come. William When I started skills training, my goal was always employment, but I learned that just because you want a job doesn’t mean you’re job ready. Eventually, I got a transitional employment placement at a pharmacy through Transitions, with a site manager accompanying me. I worked hard, didn’t think about other employees that were faster than me, and the next day there was no site manager. I realized that I was ready to do it on my own. That really gave me a boost. Since then, I’ve moved up to supported employment, working different jobs without site managers. To do a good job, you have to take things one step at a time. Working has been great for me—my interactions with co-workers have made me a better person, more confident. So, when I learned our clubhouse needed a Human Rights Advocate, I volunteered. It was thrilling to me—it makes me feel assertive to be an advocate. 14 Bay Cove Human Services Annual Report 2014 The men and women we serve have goals that are as individual as they are. Some are working toward a life free from addiction; some seek the skills and abilities needed to live on their own without assistance; some need a home; and some want to work, go to school and contribute to the community in which they live. Whatever the goals may be, Bay Cove’s programs are designed to help our clients achieve them. From our variety of residential programs, to our addiction services, to Mental Health Services clubhouses like Transitions of Boston and Center Club that offer their members peer support, pathways to furthering education and the self-confidence to pursue new opportunities, our consumers’ goals are our goals. The agency also offers many work-oriented programs, such as Center House Enterprises, where individuals learn an array of viable job and social skills needed to assimilate into the workforce, while also entering the community in supported work crews and receiving assistance in securing employment. Bay Cove is dedicated to working hand-in-hand with the people we serve to remove the barriers that stand between them and the goals they set for themselves. Special Events Special Events are a central component of Bay Cove’s efforts to raise critical funds to support our programs, while also offering opportunities to increase awareness of our mission and advocate for the people we serve. We extend heartfelt thanks to all who have participated in the following Special Events during fiscal year 2014 (July 1, 2013–June 30, 2014). The Bay Cove Human Services 40th Anniversary Gala On the evening of May 22, 2014, Bay Cove celebrated a major milestone, as hundreds of supporters united for a magnificent evening at the Seaport Hotel honoring the agency’s four decades of serving men, women and children throughout Eastern Massachusetts. Empowering Potential Sponsors Liberty Mutual and Eric Wetlaufer joined Strengthening Families Sponsors Adage Capital Management, Cambridge Savings Bank, Eaton Vance, State Street Corporation, USI and Bob and Suzanne Walters—as well as dozens of other sponsors—to help make the 40th Anniversary Gala Bay Cove’s most successful single fundraising event ever, raising more than $330,000 in support of Bay Cove and the people we serve. Guests enjoyed delicious cuisine by Chef Chris Douglass and a spirited live auction led by Boston broadcasting legend Susan Wornick, and Bay Cove awarded the first-ever Changing Lives Award to our guest of honor, Boston Mayor Martin J. Walsh. Boston Marathon Challenge For the seventh consecutive year, Bay Cove was selected to participate in the John Hancock Boston Marathon Non-Profit Bib Program. This year, thanks to John Hancock, Bay Cove had its largest-ever Marathon Team and that, combined with the generosity of Bay Cove supporters, resulted in the agency setting a new record for funds raised through the Marathon effort: an unprecedented $76,154! We salute the determination of our 2014 Marathon Team Bay Cove—Vice President of Kit Clark Senior Services Leanne Bragdon, Kate Coker, Matt Costello, Denise Cugini, Megan Hoffman, Senior Vice President of Operations Jim Laprade, President/CEO Bill Sprague and Jake Sunderland—and all the Bay Cove supporters who donated their time, their money, and their energy and spirit, cheering our runners on along the Marathon route. George C. Cutler Memorial Golf Tournament On October 15, 2013, Bay Cove supporters took to the links at the 18th annual George C. Cutler Memorial Golf Tournament. Led by Presenting Sponsor Liberty Mutual and Platinum Sponsor Riemer & Braunstein LLC, supporters contributed $108,000 to Bay Cove’s Center House programs, helping individuals who face the challenges of mental illness and/or developmental disabilities to lead full, rich lives. Elsie Frank Walk for Kit Clark Senior Services On September 28, 2013, Kit Clark Senior Services hosted the eighth annual Elsie Frank Walk at Pope John Paul II Park in Dorchester. Hundreds of individuals and families from Greater Boston gathered to celebrate the memory of noted elder advocate Elsie Frank, walk the scenic course, and help raise $25,000 to support the diverse, vitally important services that Kit Clark Senior Services provides every day. 16 Bay Cove Human Services Annual Report 2014 j We extend heartfelt thanks. Clockwise from top left: Golfers came from all around Massachusetts to tee off at the 18th annual George C. Cutler Memorial Tournament; The Bay Cove Marathon Team went the extra mile, raising more than $76,000 for agency programs; Hundreds gathered at Pope John Paul II Park in Dorchester for the 8th annual Elsie Frank Walk; Revelers enjoyed the Bay Cove 40th Anniversary Gala, including special guests Chef Chris Douglass and Mayor Martin J. Walsh. 1 Bay Cove Human Services Annual Report Bay Cove Supporters Individual Giving Names with an * are members of the Full, Rich Lives Leadership Circle, having donated $1,200 or more to the Bay Cove Human Services Annual Fund during Fiscal Year 2014. $25,000+ Robert and Suzanne Walters * Eric M. Wetlaufer * $10,000-$24,999 Joseph and MaryLynn Antonellis Laura Connors and Brian O’Connell Bruce Goodman and Linda Shaw * Jo and Bill Lawson * Bill and Heather Maffie James and Martha Mungovan * Susan Rothenberg Steve and Sydna Weinstein * $5,000 - $9,999 Anonymous (1) * Laurie T. Dewey * Jane Donnelly and Christopher Stirling * Richard and Jane Filosa Jeffrey J. Fox Bink and Weezie Garrison Tim and Madeleine Gens Andrew and Karen Hirschberg Henry and Michele Nasella Peter and Helen Randolph * Anne Rush and Michal Karczmarek * Glenn and Barbara Sieber $2,500 - $4,999 Anonymous (4) Dan and Janet Boynton David Dwortz Aynsley Floyd and Tom Mucha Paul and Kathy Graveline George Handran * David and Linda Hirschberg * Dianne Hobbs Kerry and Jim Horgos Nancy Mahan * Dr. Sally Reyering and Mr. Chris Baldwin Stanley J. Riemer * Tucker and R. L. Smith * Bill and Karen Sprague * Marc and Jayne Teal Bob and Laura Thomas * $1,000-$2,499 Bryan and April Anderson Michelle and William Austin * Julie A. Battisti Maria and Bill Bloom Gabrielle Brenninkmeyer and Graham Atkin Lawrence and Phyllis Buell Greg and Megan Buscone * Terri Z. Campbell Vincent Carrafiello Mary Jo Cooper * Matt and Kathy Costello * Gary M. Cowles Alfred DeMaria and Susan M. Case Arthur and Susan Doyle Frederick Ek Cecilia J. Espinoza 18 Bay Cove Human Services Annual Report 2014 Edward Fleck and Eileen McCormack William and Lynne Gillen Burton and Carol Herman * Sarah Cannon Holden G. Lee and Diana Humphrey * Richard and Claudia Hunziker Jane James Kevin and Kathleen Kerr James Laprade and Thomas Lutzy Thomas and Barbara Leggat Michael and Janet Lento Deborah L. Levy * Russ and Marilyn Lyman * Anna Madison * Dennis and Joyce Maroney Kevin and Kate McCarey * Joe Naylor James and Sonia O’Neil Peter and Susan Pease Barry Perkins Lucy and Reynold Sachs Todd Sells Michael and Mary Ellen Shea Samuel Slade and Sue Coughlin Ronnie Springer * Rusty Stieff * Jack and Linda Stone Sally W. Thompson * Frank and Patricia Trapasso Nancy and Steve Wilcox Timothy Wilens $500-$999 Joseph and Amy Ailinger Lisa and Fran Blake Marie and Bruce Blessington Leanne L. Bragdon Scott Carpenter Michelle Y. Chan Candace Chang Stan Connors and Sheri McCann Jeffrey and Irene Cook William J. Crane Hilary Croach and Patricia Carroll Denise and David Cugini Phoebe Cutler and Desmond Smith Mark and Patricia Deck Terry Dwyer Hurley Nancy and Eben Franks Mr. and Mrs. John L. Gardner Mary Glover Scott Goodrich Fayola Goulbourne Emily Greenstein John and Pat Hoffman Christel and Kenton Ide Stephen and Christine Kelley Chris Klaehn Trevor Laliberte Lanier Family Fund Stephen Leonard Lisa Lindman Carley and Todd Lubarsky William and Susan Maffie Jeffrey Marple John M. McLain Mary C. Mehlman Susan Moore Brooks and Patricia Mostue Sally and David Mulhern John Sean Murphy Penelope C. Pease Michael Poirier Michael and Erin Prestileo Jeanne Racioppi David Ruddy Daniel Salera and Michael McCay Jack Sprague Debra and Jim Sunderland Lisa Teixeira Roger P. Woods, Jr. $250-$499 Anonymous (3) Dora Abbatine Bertina Abeles and Kenneth Davin Edwin and Rosa Barrett Timothy and Lauren Barrett Kristine Barton Mark and Marco Belluardo-Crosby Margaret Bredin Kiersten and Brian Cole Maureen Conway and Marc Thompson Walter Costello Susan Crimmins Anne Daly Soraya De Oliveira Tamara and Peter Dearborn Jonathan and Nancy Donaldson Chris Douglass Adrian and Maria Fay Joseph J. Fico, Jr. Ruth Fishbein Shannon Floyd Michael and Kimberly Gattoni Judy L. Gelfand Larry and Heather Geller Alicia Gordon John and Mary Graves Jim Greene John and Margaret Hahesy Ruth Harel Garvey Jerrold and Ellen Hirschberg Kay and Philip Hodge Megan A. Hoffman Gopal and Lakshmi Kalluri Ann Kelly Pauline Kenney Anne Marie Lane Horace and Teresa Laprade Jacquelyn Lenth and Andrew Falender Ann Lewis Beth Lewis Paul and Brooke Lipsitt Anabet Lussier Donald Martel Brian Martin Kevin and Claire Martin John and Priscilla McMahon James Mittica Christopher Morrison Carla and Peter Mulhern Mark and Laura Murphy Ed and Jean Nardi Suzanne R. Newton Jonathan Noris Dorothy O’Connor Marc Orloff Walter and Doris Pienton Almisha Readdy Maryanne Rogers Sara L. Rubin and David L. Montanari Kenneth Rupp Todd B. Smith John E. Sorrentino Mr. and Mrs. John H. Spurr, Jr. Maria Staiti Douglas and Claire Stinson James and Diane Sunderland John Swenson Kristen and Derek Vicino John and Teresa Viggers Ann P. Walsh-MacLeod Wendy Webber Amy Whitcomb Slemmer Brooks S. White David and Jeri Williams Laurisa and Steve Wojcik Up to $249 Anonymous (4) Ruth Aaron Michael Aboulafia Ted Adams Danielle Adcock Steve Alimonti Donna Allen Richard Allgaier and Elizabeth Anderson Courtney Alves Danielle Alves Janneen Alves Kathy Alves Mark Andelin Sheryl and Mike Anderson Thomas L. Annaratone Maria Annunziato Trish Armstrong Lee and Kate Auspitz Lizabeth Austin Ann Awiszus Jean Babcock Barbara and Patrick Bagley Ashley and Alan Baima John Bancroft Stephanie I came to Chelsea ASAP when I was 14, as a peer leader. As a kid, I was living with addiction—I had family members addicted to cocaine, pills, opiates. Where I grew up, it was really hard not to fall into drug use: you felt like everyone was doing it, and it was easy to get. Learning about drugs through ASAP definitely kept me from getting involved, and taught me a lot about how to help my relatives, and ways to prevent young people getting involved with drugs. Now I’m 25, and I’m working on getting my associate’s degree so that I can become a social worker. If not for my involvement with Bay Cove all these years, I might not even know what human services is all about or be the first person in my family to go to college.” Stephanie (left), a youth advisor at our Chelsea ASAP Program, and Amy (right), Director of Chelsea ASAP. Alisa Bang Lorraine Barboza Katherine and Mark Barnett Gail Beaudain Kathleen and William Beaulieu Eric Becker Tammy Belanger Robert and Jane Bent Kenneth Bento Stuart and Maureen Benton JD Bergeron Jason Bertsch Francis and Nancy Bifano Barbara Daley Bigelow Deborah Bille Sarah Bintinger Ashley Blanco David and Nancy Blessing Karen Blumenfeld Samuel Bluso Jean Body Frederic Bousquet Robert Bower Kerrin N. Bowers Marilyn and John Brassil Gertrude Brazil Doris Breay Jeffrey and Andrea Breay Thomas Brennan Kyle and Margaret Breuninger Richard Brewer John and Katherine Brigham Edward Brody Diane and Pliny Bromley Helen Bronk Meryl Brott Barbara Brown Deborah Brown Jake Brown James Brown Jamie Brown Marianne Brown Richard Brown Richard Brown and Marie Coleman Rita Butler David and Libby Byrnes Margie E. Cabrera Chris Cahill Paul Cahillane Caroline Caira Mary-Ann and Dennis Calcagno Maureen Campbell Rosemary Campbell Margaret R. Caravan Elizabeth Carbone Melissa Carlson Frank Carpenter Margaret and Joseph Carreiro Erica Carroll Margaret Hamlett Cash Griffin Donald and Ann Cederholm James Cedrone Emily Cellana Marc Cendron Anderson Chan Sonia Chang-Diaz and Bryan Hirsch Jesse Chen Janice Chin Amanda Chomyszak Carly and Anar Chornobil Peter Chow Alcurtis L. Clark Dorothy A. Clark Bruce and Karen Clarke Allison Cleary Fran Clifford Patrice and Gerry Clifford Donald Coker Kate Coker (RE/MAX Leading Edge) Karen Collier Kathleen and Daniel Collins Claire Comstock Barbara Connell Robert Connelly David Connolly William and Mary Connolly Mark Connors Karen and Patrick Considine Ian and Mary Cookson Isabelle and Hattie Cookson Meghan Cool Sarah Coombs Antone and Deb Cordeiro Jay Corrigan Christopher and Kathie Costello Elizabeth and Brett Costello Barry and Elaine Courtemanche 20 Bay Cove Human Services Annual Report 2014 Timothy Cowles Margot and Don Critchfield David and Sharon Cruz Barbara and Malcolm Crystal Betty-jo Cugini Elizabeth Cugini Lisa Cullen Maria Curley Muhammad Ali Dahir Priscilla Damon Chris Dangremond Fred and Anita Danker Chris D’Aveta Deneen M. Davis Sherry Davis Nancy and Jack De Luca Peter and Kathlyn DeGraff Susan Delegal Doug Depaolo Pamela Diamantis Mrs. Edward M. Dickson Caryl Diengott Robert and Peggy DiPace James Dobis and Henry Faaland Francis Doherty Alan L. Donaldson Elizabeth C. Donaldson Michael and Jeannine Donovan Peter Donovan Jeremy Dorfman Rinaldo and Sara Dorman Andre and Lorraine Dorsainvil Andrew Doyle Glenn Driscoll John Dromey John R. Duffy Philip Dunn Jennifer Dyson Bill and Karin Edmunds Khadija El Hamraoui John and Sandy Emler Lois and Ernest Epps Jason Evans Judith E. Evers Angela Falchuk Connie and Bob Falconi Bernard W. Fang Tricia Farnum Cheryl and Joe Farrell Dottie and Kathy Farrell Kristy Fassler-Hecht Joanne and Scott Faust Janie Feinberg Joey Fernandez Anna Ferrick Dorothy Ferullo Al Filosa Matthew Filosa Lori Fisher Mary Kate Flaherty Paul Flaherty Nancy and James Fleming Josh Forman Frank Fornari Jeri Foutter James and Gail Fox David Frank and Elizabeth Auster Preston Franzen Joanne Frechette Laurel Friedman Michael Fucigna Paul Funk Wendy Galante Marianne Galvin and Larry Maness Ceil Garber Daniel Garzoglio Tulani Gathright Henry Gatto Elizabeth Gay Rachel Gershman Alison Gilmore Kyle Glidden Steven Goldblatt John Golding Lorraine Goldstein and Gustaaf Driessen Mike Gomez Deborah Goodman Sara Goodrich Kathleen Goosman Jennifer Goslin Janet Gottler Mary A. Gould Cohen Hillary Gove Glenn and Diane Govey James and Lee Graham Sarah Graham and Daniel Willis Lisa M. Greeley Jennifer Greene Mary Gregorio Sam Guagliano Ann and Dan Guglielmo Evelyn Guisti John Guptill Nels and Suzanne Gustafson Wayne Guyer Glenda and Russell Hadaya Billy and Siobhan Halliday Bonnie J. Hallisey Lam T. Hang Andrew Harrington Amy Harris Chris Harrison Gregory Hart Elizabeth Hartford Holly Hathaway Andy and Kathy Hauser Mark Hausman Aidan Heaney Josh Heller John F. Hennessey Leonard and Ophelia Herman Laura Herzog George and Claire Hinds Elizabeth Hirschtritt Michael and Sherri Hoffman Charles Hollins Jeamie and Mick Holm Paula and Bob Holmberg David and Ellen Hood L. K. and P. J. Howell Ellen and Steve Hoy Michael Hughes Mrs. Edna C. Hunter Brenda Hutchinson Marjorie Ingall Lindsay Ingalls Tom Irgens James Jankun Baila Janock Tiffany Jeng Steven Johnson David and Christine Jones Marion Jones Bartley and Louise Joyce Bob Kaplan Amanda Kasica Michael Kearns Robert Keefe Angela Kelly Joseph F. Kelly Mary Lou and Peter Kelly Philip Kenney Kathleen Kenney-Marshall and Paul Marshall Elizabeth N. Kernan Francis J. Kirwin Jennifer and Sebastien Klein Ellen and Tim Knight Sandra Knowles and William Willett Brian Koelbel Janet Koh Vasilios and Hariklia Kotzampaltiris Brett Krause Matthew Krevosky Scott Kriss Sally and John Kubin Melinda Kwart Ronald Lacro and Jon Schum Kathleen Laffin Avisha Lalla N Hu Lan Rich Landy Mary Lane Joseph Langan Barbara Clifford LaPorta John Laprade William and Kit Carson Laprade Mary Rose Largess Jane and Reed Larsen James Lavash Lenore A. Lawrence Marge Lawson Edna and Cynthia Lee Kimberly LeTendre Jamie Lewis Barbara Lewiton John Livingstone Courtney Lizotte Michele Lockwood N Goc Loi Bruce and Cathryn Long Sarah Long Holland Wendy Lopriore James Luce Janice Lui Colleen Lutkevich Ellery and Janice Luy Meredith Lynch Kevin Lyons Patricia MacDonald Kelly MacQuade Elaine Mactavish M. Maffeo Julia Magliozzi Jill Mahady Deborah Mann Irma Fisher Mann David Manning and Judith Kelly Robert and Regina Marchewka Michael Marien Joseph Marino Sylvia Marple Michael Martin Adele Marzella Brenda Mason Kevin Masse Susan Masterson Marilyn and Jason Mathes Sara A. Mattes John Matthews and Janice Harrington Elizabeth and Nicholas Maynard Maureen and Ed Mayotte Richard and Mary McAdoo Billy McArdle David and Ally McCabe Frederick M. McCann Paul McCann Maryann McCarthy and Richard Ploude Roshine and Mike McCarthy Kathleen McCormick Julie McGill Patrick and Cathy McGill Kathryn and Dave McGillivray Ann Marie McGonagle Charles McIntyre Cathal McMenamin Martin McNamara Christopher McNeal Joshua Meltzer Alpheen Menachery Craig Mendelsohn Hector Mendez Tiffany Mierop Noah Miklas Joseph Miletich and Lisa Fernandez Rick Miller Nicholas K. Moise Jaquelina Mondesir Jackie Moore Francis and Gail Moran Kathleen and Guy Morello Marie Morrison Leo Moss Richard and Deborah Mudry Richard and Susan Mudry James Mulhern Patrick and Holly Mulhern Amy Mullen Nora and Peter Mullen Marie Murad William Murphy Hoang My Susan Nadworny Antonio Naranjo Sona and Michael Naroian Anita F. Nasra Pauline Nassif Maureen Nee Binh Nguyen and Jacqueline Pham Happy Nguyen Hope Nguyen Dinah Nickerson Joelle Nims Alice Noble and Joseph Sodroski Russell and Jaime Norris Moises and Asia Numa Ann Nunes Kevin and Cara O’Brien William and Margaret OBrien James O’Connell Annette O’Connor James O’Connor Lisa and Craig O’Connor Marilyn O’Connor Martin O’Day and Kristen O’Brien Paul F. O’Donnell, III Theresa O’Donnell Robert and Donna O’Leary Michael O’Neill and Diane Holmes Liz Page and Marianne Stravinskas Cayla and David Pagniucci Andre Paquette Jim Paquette Marc and Sheryl Paquin Aidan Parkinson Pamela Parkinson George Parks Arthur and Karen Parrott James Partridge Constance Passas Regina and Tom Patrick Laura Paul Michael Pavis Stan and Marie Pawlouski Tom and Ellen Payzant Thomas Percy Lisa Perfield Amy Pescosolido Geoff Peterson Beth Pfeiffer Yvonne Phillip Camella Phillips Robert and Jeannine Picher Marion Pickering David and Laurie Pienton Sandy Pina Claudia Piper Nancy Plotkin Adam Pomella Tim Porter Travis Powell Jennifer Hawley Price Christopher Proctor Jessica Prou William and Allison Provencher Richard Pugh Barbara Ratcliffe Russ and Karen Reeves Michael Regan Michael Rego Nelson Rego Thomas Reiber Bruce Reisman Deborah Reisman J. Timothy Reynolds and Scott Helms Steven Ribezzo Cheryl Richards 21 Bay Cove Human Services Annual Report 2014 Steven Richards Edward and Mary Rihbany James Rihbany and Doug Hartley Roger Ritt Tim Roche Kevin Rodenburg Sue Ellen Rogal Denise Rogers Cathy and Buddy Rooney Shiovan Ross Dana Roszkiewicz and Peggy Melozzi Jennifer Round Brian Roy Barbara Rubel and Steven Manos Denis Ruddy Jacqueline Ruddy Brenda and Bill Ruggiero Robert Rutherford Chris Ryan Jeffrey Sanders Sarah R. Saunders Tedd R. Saunders Hannah B. Saxe Joe Saxe Julie and William Saxe Lydia Sutton Saxe Maggie and Paul Schmid Bill Schrader Patrick and Caitlin Schultz Randall Scott Elaine Secilmis Marcia Sewall Jill Sharif Gloria Shaw Emily Shea Sandon Shepard Christopher Shepherd Em Sheridan Pippa Shulman Richard Silberman Bobby Silva George and Helena Silva Pete Silva Daniel and Meghan Silverman Joan Silverman and Dick Sickels Ethel and Lisa Sinatra Margaret T. Sindoris Lorraine Sinkus Shelley Slatus Lucinda Smith Tierney Smith Polly Smith-Atkins Jack Smolokoff Jorge Soares Frank Soldo Pasquale and Crystal Sorabella Virginia and Bruno Sorabella Amy Sosik Marilyn Southam David Sprague Priscilla L. Sprague Gregory Springer Maryellen Stack Margaret Stapleton Arthur Stavris Anne Steele Harvey Steele Frank and Caren Steinberg Riley Stevens Daniel Sullivan Mark Sullivan Jen and Josh Sunderland Rebecca Sundling Paul Surette Dan Swift and Stephanie Bradley-Swift Sonia and Michael Swift Carol and Mark Taylor Elizabeth Taylor Kenneth and Lisa Taylor Brian Teague Brenda Tecce Jim Teixeira Aubrey Theall Cindy Sternberg Thomas Griffin Thomas Meghan Thornton John Thorp Barbara Tierney Wallace Tilford Julie Tishler Katie Tower Meaghan Tower Wayne and Mary Tower Barbara Trachtenberg Nha Trang Charlie Trearchis Lein Tung Melvin and Juanita Upton Samuel Vaill Kayla Van Almkerk Paul and Janice Van Almkerk Jack Van Woerkom John W. Wadman Mark Walker Jack Wallace Cory Wallack Kathleen Walsh Joshua and Brooke Wardrop Russell Warriner Kevin Wesley Kay West John Westcott Gregory and Jennifer Whelan Timothy and Suzanne Whitehead Mary Whitehouse Robert Wickham Marie Williams Marjorie Winfrey Richard and Marilyn Wittrup Sara J. Wolf Chad Wolfe Don Woods Robert and Ann Marie Worth Lena Wyand Karla Yearwood Shareen Yew Holly Zolotarevsky Marianne Zullas Pauline Zywaski Institutional Giving The following list recognizes corporations, foundations and other organizations that made contributions during Fiscal Year 2014. $50,000+ Sidney R. Baer, Jr. Foundation Charles H. Farnsworth Trust, Bank of America, N.A., Trustee Oak Foundation The Perpetual Trust for Charitable Giving, Bank of America, N.A., Trustee Tufts Health Plan Foundation Tufts Medical Center $25,000-$49,999 AARP Foundation The Baupost Group Liberty Mutual Linde Family Foundation $10,000-$24,999 BJ’s Charitable Foundation Blue Cross Blue Shield of Massachusetts Cambridge Savings Bank Bushrod H. Campbell and Adah F. Hall Charity Fund Citizens Bank Foundation Eaton Vance Investment Counsel The Flatley Foundation Grimes-King Foundation for the Elderly, Inc. Liberty Mutual Foundation Marsh Project Bread Riemer & Braunstein LLP Shepherd Kaplan LLC State Street Corporation USI Insurance Services, LLC Marianne J. H. Witherby Foundation $5,000 - $9,999 Aon Risk Solutions Appleton Partners, Inc. The Bennett Family Foundation Blue Hills Bank Charitable Foundation BNY Mellon Corporation Citizens Bank Commonwealth Care Alliance CVS Health The Jack & Pauline Freeman Foundation, Inc. John Hancock Financial Services Janssen Pharmaceuticals, Inc The Llewellyn Foundation The Mattina R. Proctor Foundation Rite Aid Foundation Senior Whole Health, LLC TD Charitable Foundation Williams & Spade Interiors $2,500 - $4,999 Adage Capital Management Boston Capital Corporation Boston Evening Clinic Foundation Canon Solutions America Capital One National Association Carney Hospital DSCI Corporation Eastern Bank Eastern Bank Charitable Foundation Ercolini & Company LLP First American Title Insurance Company Kevin P. Martin & Associates Massachusetts Convention Center Authority Pioneer Investments RBS Citizens Commercial Real Estate Adelard A. Roy and Valeda Lea Roy Foundation Ruberto, Israel & Weiner, P.C. Stewart Title Guaranty Company TD Bank Webster Bank $1,000-$2,499 The Lassor & Fanny Agoos Charity Fund Apothecare Pharmacy LLC Atlantic Retail Properties Boston Private Bank and Trust Harold Crockett Co., Inc. Davlin Foundation Electronic Systems Protection The First Parish in Lincoln The Greater Boston Food Bank John Hancock - Matching Gifts ING Massachusetts State Council Knights of Columbus Mac-Gray Services, Inc. Millennium Matching Gifts Network Health Nizhoni Healthcare Systems Philadelphia Insurance Company United Healthcare Community Plan $500-$999 All At Home Homecare LLC Bank of America Charitable Foundation, Inc. Charles W. Benton Company BNY Mellon Community Partnership Boston Capital Foundation Falite Bros., Inc. Fantini Baking Company Food Source Plus Fortune Marketing Unlimited HSBC Interior Resources Massachusetts Association for Mental Health Massachusetts Association of Realtors, Inc. Maxim Pharmacy NVIDIA Corporation Wells Fargo $250-$499 AdCare Hospital of Worcester The Arc of Massachusetts Devaney Energy Hachette Book Group Margolis & Bloom, LLP State Street Matching Gifts Travelers Community Connections Up to $249 A & A Hair Salon A.C. Farm Market Alphagraphics Anna’s Bakery Avenue Auto Wholesalers BA LE Fields Corner, Inc. Boston Senior Home Care Brabant & Huynh LLP Cambridge Packing Company Cape Verdean Social Group Car Alarm Systems, Inc. Chau Bakery Committee to Elect Salvatore LaMattina Commonwealth of Massachusetts Employees Charitable Campaign D & D Convenience Store Detroit Enterprises Dorchester Chiropractic DV Travel & Printing Edgerock Technologies, LLC Fields Corner Store Ford Plumbing Evelyn M. Freeman Revocable Living Trust John C. Gallagher Insurance The Galvin Group Gately Insurance Agency GlaxoSmithKline Foundation Goldman Paper Company, Inc. Google Inc. Greater Boston Chinese Golden Age Center Hub Cleaners & Laundry Independent Order of Odd Fellows Bethesda Lodge No. 30 Jewish Community Housing for the Elderly The Kelly House LLC Khanh’s Hair Salon Kim Quoy Cosmetics Kimmy Pharmacy Knights of Columbus Bunker Hill Council #62 Lan’s Beauty Salon Lee’s Store Lucky Strike Development Lucky Supermarket Martinez Tires Mass Common Realty LLC Munro Muffler My Cousin’s Place My Sister’s Crawfish My Xuyen Corporation Oliver Ames Indoor Track Booster Club Oliver Packaging and Equipment P J Bait and Tackle Pho 2000 Price Waterhouse Prime Pharmacy RE/MAX Leading Edge Regency Family Health, LLC Senior Support Solutions T & A Hair Salon Thomas Services, Inc. Thu’s Hair Salon 22 Bay Cove Human Services Annual Report 2014 Tien Huong Music Truong Trinh Market Verde Electronics VIET Net Travel Vinh TV Olimpia Visconti 2004 Family Trust Honor and Memorial Gifts have been made in honor of the following individuals *In memory of Janice Barrett* Daniel Boynton Robert Bragdon* William Bragdon* Meagan Caccioppoli Bob D. Callanan George C. Caner* Edna D. Cardillo* Hilary Croach and Patricia Carroll Alfred De Maria, Sr.* Jennie A. De Maria* Alan Donaldson Kevin M. Fasanelli* Ethel Freeman* Richard “Bink” Garrison Janet Gottler Melbourne Henry Frances Herman* Rose Mary Kirwin* Daniel Lagano* Jim Laprade Jacque Lewis Bill and Heather Maffie Charlotte Maffie John Mooney* Paul Mullen* Mylissa Ortiz Mauricio Salamanca Evelyn “Tootsie” Sullivan* Robert J. Thomas Robbie Upton* Daniel E. Woods* In-Kind Support All American Home Aide Inc. Aries East Gallery Aynsley Floyd Photography Mark and Marco Belluardo-Crosby BNY Mellon Corporation Boston Red Sox Bill Burke Cheddar’s Pizzeria Laura Connors and Brian O’Connell Jane Donnelly and Christopher Stirling William Donnelly David Dwortz Fernandez Bay Village The First Parish of Lincoln – Fifty Families Margie Florini Bink and Weezie Garrison Christine Gauthier-Kelley The Grand Canal Paul and Kathy Graveline Hecht|Horton Partners, Inc. Mark and Jennifer Herman David and Linda Hirschberg Patricia and Milton Lapon Jim Laprade and Tom Lutzy Michael and Janet Lento Liberty Mutual Insurance Company Lisa Lindman Mac-Gray Services, Inc. Alex and Kate MacLean William and Heather Maffie Rocco Maggiotto and Kathleen Fisher Patricia Marien William Martin Museum of Fine Arts New England Shirdi Sai Parivaar Peter and Susan Pease Perfection Fence Corporation Seaport Boston Hotel Dr. George S. Sigel Stark Advantage Stowe Mountain Resort USI Insurance Services LLC Walgreens Robert and Suzanne Walters Eric M. Wetlaufer Susan Wornick j As we have grown and changed over the past 40 years, Bay Cove has remained true to the same guiding principles that motivated our founders in 1974 and which, to this day, are common threads throughout our many and varied programs. Bay Cove 2014 Highlights Bay Cove continued to grow as an agency in 2014, most significantly in July when we completed a merger with CASPAR, Inc., a veteran provider of addiction and recovery services to men and women in the cities of Cambridge and Somerville for more than four decades. With the addition of CASPAR’s outreach, shelter, stabilization, residential, aftercare, education, and prevention services programs and staff, Bay Cove’s Addiction Services are stronger than ever, and well positioned to provide community-based services for those affected by substance abuse and related issues such as homelessness and mental illness. The agency received a tremendous boost to its operational and technological capabilities when Microsoft made a donation of $2.1 million worth of software products to the agency. This phenomenal act of generosity—administered as part of Microsoft’s global Corporate Citizenship efforts—represents, by far, the largest single donation to Bay Cove in the agency’s 40-year history and will enable Bay Cove to update the agency’s 900+ desktops and network servers to the newest versions of Windows software available. Bay Cove also furthered our commitment to cutting-edge technology in our Child & Family Services division. Bay Cove’s Early Intervention program has begun piloting the “Talk to Learn” program, which addresses speech delay and vocabulary deficit by outfitting children with digital monitors that measure the number of words they hear and speak in the course of a day. Also, our high school, Bay Cove Academy, installed a new SMART Board (funded by kind donations to Bay Cove’s 2014 Boston Marathon team, see p. 16), which utilizes interactive technology to engage students and helps teacher and students access information with the touch of a finger. In 2014, Bay Cove’s Developmental Disabilities Services (DD) enhanced the scope and quality of their end-of-life care. As the population that receives DD services has grown older, providing end-of-life care for the people in our residential programs has become a challenge we increasingly face. With this in mind, the division’s nursing and program staff have arranged an array of supports to allow the people we serve—when the time comes—to die peacefully in their homes, surrounded by their family, their friends and the staff they know so well. We’ve done this by strengthening our partnerships with local hospice services and by providing additional training to our staff, resulting in Bay Cove becoming a leader in this area among agencies in the Commonwealth. 23 Bay Cove Human Services Annual Report 2014 The agency’s Mental Health Services formed a partnership with the Commonwealth Care Alliance (CCA) to develop a “Behavioral Health Home” (BHH) program for individuals served by our Community Based Flexible Supports who participate in the new OneCare health insurance program. The BHH acts as an integrated practice where participants’ behavioral healthcare and their primary medical care can be more easily coordinated together to provide better services. Also in partnership with lead agency CCA, Bay Cove is opening a diversionary community respite service—a program center where individuals with mental illness who don’t require admission to a formal psych unit can access counseling during challenging times. Kit Clark Senior Services was awarded $250,000 in grant money by the Massachusetts Attorney General’s Office to start a program that will offer Adult Day Health services to Boston’s homeless elder population. The program—a groundbreaking effort here in Boston—will allow Kit Clark to perform outreach to community shelters in order to identify homeless seniors, and provide ADH services to those individuals in a dedicated setting at our location on 645 Washington St. in Dorchester, including addiction, mental health and physical health supports. Bay Cove Human Services was selected, for the second consecutive year, as one of The Boston Globe’s “Top Places to Work” in Massachusetts. The agency was selected based upon the results of an online survey submitted to all of Bay Cove’s full-time employees, measuring qualities such as company leadership, compensation and training, workplace flexibility and diversity. As one of the companies afforded this prestigious honor, Bay Cove was recognized in a special magazine published in the Nov. 16, 2014 edition of The Boston Globe. Financial Report CONSOLIDATED BALANCE SHEET AUDITED FY2014 AUDITED FY2013 CONSOLIDATED INCOME STATEMENT AUDITED FY2014 AUDITED FY2013 Revenue Assets Cash and Cash Equivalents Net Accounts Receivable, Program Services $ 4,237,310 9,874,255 $ 5,022,487 8,629,136 Contributions, Gifts, Legacies, Bequests and Special Events Contributions Receivable 136,495 219,267 Grants Prepaid Expenses 477,913 445,879 Program Service Fees 24,282 49,635 Other Accounts Receivable Short-Term Investments 1,933 1,712 25,960,313 23,973,764 Long-Term Investments 1,444,405 1,293,270 Other Assets 4,741,577 4,311,755 Net Land, Buildings and Equipment $ 46,898,483 $ 43,946,905 $ 1,300,231 275,890 345,550 2,899,930 2,836,544 89,775,356 87,329,909 564,943 390,600 $ 94,708,919 $ 92,202,834 Other Total Revenue Expenses Employee Compensation and Related Expenses Total Assets $ 1,192,800 In-Kind Contributions $ 66,285,436 $ 64,189,538 Occupancy 8,881,739 8,594,577 Other Program/Operating Expense 9,425,271 9,134,843 5,375,568 5,500,107 2,551,017 2,474,956 Subcontract Expense Liabilities Direct Administrative Expense $ 1,975,602 $ 2,019,001 Accounts Payable Accrued Expenses Current Portion of Long-Term Debt Other Current Liabilities Long-Term Notes and Mortgage Payable Other Liabilities 5,322,974 589,461 4,507,406 590,763 6,075 5,595 18,169,488 18,640,490 391,942 472,260 Total Liabilities $ 26,455,542 $ 26,235,515 Fund Balance $ 20,442,941 $ 17,711,390 Other Expenses 189,741 85,780 1,448,961 1,396,708 Total Expenses $ 94,157,733 $ 91,376,509 Operating Income $ $ Depreciation of Building and Equipment Microsoft Donation of Software Other Increase/(Decreases) in Net Assets Total Liabilities and Fund Balance $ 46,898,483 826,325 2,100,047 - 80,318 121,521 $ 43,946,905 Net Income 24 Bay Cove Human Services Annual Report 2014 551,186 $ 2,731,551 $ 947,846 Bay Cove is an Equal Opportunity/Affirmative Action Employer. We consider applications for all positions without regard to age, race, color, religious creed, national origin, sex, sexual orientation, handicap/disability, gender-related identity, or any other legally protected status pursuant to the Massachusetts Fair Employment Practices Act. Board Members and Senior Leadership Board of Directors Bob Walters Chair Jim Mungovan Vice Chair Tom Aites Treasurer Bill Sprague President and CEO Joe Ailinger Lisa Blake Bay Cove Senior Leadership Greg Buscone Ajay Chadha Laura Connors Ruth Fishbein Bruce Goodman Sally Graham Michael Lento Deborah Levy Russ Lyman Bill Maffie Bill Oakley Peter Pease Peter Randolph Tucker Smith Rusty Stieff Bob Thomas Sally Thompson Eric Wetlaufer Stephanie Drakes Madeleine Gens Tim Gens Paul Graveline Emily Greenstein George Handran Kay Hodge Megan Hoffman Diana Humphrey G. Lee Humphrey Gopal Kalluri Ann Kelly William Lavelle Paul Lipsitt Arlene Lopes Tom Lutzy Anna Madison Benjamin Manyara Harry Margolis Robert Maulden 25 Bay Cove Human Services Annual Report 2014 Kerry Horgos Chief Financial Officer and Senior Vice President Jim Laprade Senior Vice President of Operations Nancy Mahan Senior Vice President of Services Board of Advocates Michael Lento Chair Wendy Austin Michael Baldner Mark Belluardo-Crosby Wendy Benson Stuart Benton David Brawley Gabrielle Brenninkmeyer James Brett Richard Brimley Douglas Chamberlain Claire Comstock Stanley Connors Jeffrey Cook William Crane Denise Cugini Laurie Dewey Jane Donnelly Lyndia Downie Bill Sprague President and CEO Angela Menino Dolores Miller John Murphy Victoria Palmer-Erbs Robert Reardon Anne Rush Kenneth Ryan Lucy Sachs Leo Sarkissian Todd Sells Elizabeth Shorr Jack Stone Kirk Sykes Marc Teal Victoria Wang Steven Weinstein Amy Whitcomb Slemmer David Williams Leanne Bragdon Vice President of Kit Clark Senior Services Mary Jo Cooper Vice President of Developmental Disabilities Services Hilary Croach Vice President of Technology and Chief Information Officer Mike Gattoni Controller and Vice President David Hirschberg Vice President of Development Kevin Kerr General Counsel and Vice President Carley Lubarsky Vice President of Mental Health Services Bob Rutherford Vice President of Human Resources Ronnie Springer Vice President of Addiction Services www.baycove.org Bay Cove Human Services, Inc. 66 Canal Street Boston, Massachusetts 02114 TEL/TTY 617.371.3000 FAX 617.371.3100 Minnie He’s been coming to my door for the last three years—he’s such a nice man, and I look forward to seeing him every day. He’s made life so much easier for me. My little granddaughter is always excited to see him. We call him our ‘mealman.’” Minnie, a recipient of Kit Clark Senior Services’ Meals on Wheels service, and her delivery driver, Dane.