01 December 2009 Gerard Martellozo Personnel Director

Schllumberger
lumberger Private
01 December 2009
Gerard Martellozo
Personnel Director – Schlumberger
Reservoir Characterization Group
Presentation Outline
Schlumberger: An Overview
„
The Business Drivers
„
Field Engineer Training Curriculum
„
Petrotechnical Training
„
Knowledge
g Interchange
g
„
Excellency in Execution
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Schllumberger Private
„
Schlumberger: An Overview
SIS
UK | Abington
2009
OTC
NOR WAY| Oslo
STC
RUSSIA | Tyumen
KTC
USA | Kellyville
ELC
FRANCE | Melun
More than 80 000 Employees
140 Nationalities
Presence in 80 Countries
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80,000
Recruiting :
2,000
Training Days :
300,000
5 Areas | 33 Geomarkets
17 Technology Centers
5 Research Centers
Schllumberger Private
MLC
UAE | Abu Dhabi
SLC
USA | Houston
Head Count :
The Business Drivers
RECRUITING
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UNIFORM TRAINING
MEET CLIENT GOALS
Schllumberger Private
Schlumberger is committed to providing services that enhance and
optimize
ti i its
it customers’
t
’ performance
f
globally
l b ll iin costt effective
ff ti andd
consistent manner.
Schlumberger recruits engineers from all countries where we work.
work They
immediately enroll in a structured training program aimed at developing
them as qquicklyy as ppossible to meet customer expectations
p
anywhere
y
Field Engineer Training Curriculum
JUNIOR FIELD ENNGINEER
FIELD ENNGINEER
SENIOR FIELD ENNGINEER
POST-FIELD
SEGMENT TECHNICAL TRAINING
TECHNICAL SCHOOL 2
TECHNICAL SCHOOL 3
SELF-STUDY TRAINING
ON-THE-JOB TRAINING
NON-TECHNICAL TRAINING
INTRODUCTION TO
SCHLUMBERGER (CLASS)
BASIC MANAGEMENT
(E LEARNING)
(E-LEARNING)
PEOPLE MANAGEMENT
(CLASS)
QUALITY, HEALTH, SAFETY & ENVIRONMENT TRAINING
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PETROTECHNICAL – EUREKA
OPERATIONS MANAGEMENT
CUSTOMER SUPPORT
PERSONNEL
ENGINEERING
Schllumberger Private
TECHNICAL SCHOOL 1
GENERAL
L ENGINEER CO
ONTROLS
ACCESS ENGINEERS
Training Hours and Methodology
BLENDED MODERN TRAINING
TRAINING HOURS
CLASSROOM / PRACTICAL
ON-THE-JOB TRAINING
SELF-STUDY
TECHNICAL
SCHOOLS
DISTANCE
LEARNING
1600
DISTANCE
SUPPORT
1200
1000
800
CLASSROOM
INSTRUCTORS
600
VIRTUAL
CLASSROOM
400
RAPID
RESPONSE
200
0
YEAR 1
YEAR 2
YEAR 3
1500 hrs
500 hrs
600 hrs
GFE
YEAR 1 CONTROL YEAR 2 CONTROL YEAR 3 CONTROL
& PROMOTION
& PROMOTION
& PROMOTION
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SIMULATORS
WEB BASED
WEB-BASED
TRAINING
FIELD ENGINEER PROGRAMS
Schllumberger Private
TRAINING HO
OURS
1400
„
„
„
VIRTUAL CLASS
(INSTRUCTOR LED)
JJob-based
bb dT
Training
i i C
Curriculum
i l
„ Qualifications & Certifications Management
„
QMP
TESTS
T
Proficiency Management
SIMULATOR
SESSIONS
27,000 employees qualify yearly in
Schlumberger products and services
„ Hosts over 200 structured training
programs for new hires
„
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LDAP
GLOBAL CLASS
BOOKING
Schllumberger Private
„
Course registration and enrollment
Class administration
Learning Centers facility management
Online assessments
Technology based training
Technology-based
SAP HR
R
„
INTERNAL
TRAINIG
Learning Management
E
EXTERNAL
TRAINIG
iLearn@SLB
Knowledge Interchange
20 + Research and
Engineering Centers
33 Geomarkets
Schllumberger Private
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Career Opportunities
TECHNICAL
MARKETING
& SALES
PERSONNEL
TRAINEE
TRAINEE
SENIOR FIELD ENGINEER
FIELD ENGINEER
InTouch
PETRO-TECHNICAL
EXPERTS
S
TRAINEE
iLearn@SLB
ORIENTATION
Eureka
MANUFACTURING
& ENGINEERING
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RESERVOIR
PRODUCTION
RESERVOIR
CHARACTERIZATION
RESERVOIR
MANAGEMENT
Schllumberger Private
RESEARCH
&
DEVELOPMENT
GENERAL FIELD ENGINEER
OPERATIONS
MANAGEMENT
Career Center
Schllumberger
lumberger Private
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The Petrotechnical Experts Cycle
Field Training
Fellow
Industry Leader
Eureka
Principal
Membership
Leading Widely
Coaching
Leading locally
Contributing
Senior
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Development
Schllumberger Private
Advisor
RESERVOIR SYMPOSIUM, DUBAI
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50+
100+
GEOMATICS
500+
KNOWLEDGE INTERCHANGE
800+
MANAGEMENT DISCIPLINES
700+
MECHANICS
50+
NUCLEAR
QHSE
1200+ 1500+
MATHEMATICS
PRODUCTION & RESERVOIR
TECHNOLOGY & SOFTWARE
200+
ELECTROMAGNETICS
400+
700+
SUPPLY CHAIN
600+
300+
PHYSICS
100+
500+
MANUFACTURING
INFORMATION MANAGEMENT
VALUE & RISK
1800+ 1500+
200+
1300+
GEOPHYSICS
ELECTRICAL
RESERVOIR
CHARACTERIZATION
WELL ENGINEERING
Schllumberger Private
CHEMISTRY
200+
The Petrotechnical Community
Knowledge Interchange
Our Belief
For 80 years, knowledge has been a cornerstone of our success
p a strongg culture of knowledge
g sharingg
We have developed
10 year ago we established three key initiatives:
• A global Learning Management platform – iLearn@SLB
• A clearing house for operational Best Practices – InTouch
• A Technical Communities program – Eureka
Since then, our knowledge management processes and technology have constantly evolved, while
the mission of the company has remained stable.
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Schllumberger Private
“Develop and deploy processes and technology to improve organizational performance
and reduce cost for Schlumberger and its customers by enabling individuals to capture,
share and apply their overall knowledge – in real time.”
Knowledge Support Organization
FIELD USERS
Schllumberger Private
LEVEL 1
GLOBAL HELP DESK
LEVEL 2
INTOUCH
DATA CENTER
TRAINING SUPPORT
HR ADMIN
SYSTEM UPGRADE
INTERFACE SUPPORT
LEVEL 3
TRAINING PROGRAMS SYSTEM SUPPORT
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Excellency In Execution
Benefits to Industry
Improve overall services to customers
„ Increase efficiency of People Development Practices
„ Attract and Maintain key competencies
„
Schlumberger EXCELLENCE IN EXECUTION
Create self-awareness of job requirements
„ Integrate into career progression
„ Support Technical Career ladder
„
InTouch
iLearn@SLB
Eureka
Global System Requirements
Require support for a single cohesive enterprise platform
„ Leverage e-Learning and Virtual classroom capabilities
„ Ability to track employee training history record from hire
to retire
„
QUALITY
SERVICES
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ANSWER
PRODUCTS
ULTIMATE
RETURNS
Schllumberger Private
Benefits to Individual
Industry Recognition
2008 Winners
MAKE Most Admired Knowledge Enterprises
Ernst & Young
IBM
Schlumberger Winner (2001, 2002, 2008)
Samsung Group
BP
U il
Unilever
Accenture
Tata Group
Infosys Technologies
Pricewaterhouse Coopers
IIn 2008,
2008 MAKE recognized
i dS
Schlumberger
hl b
ffor lleadership
d hi iin d
developing
l i
community-based knowledge sharing best practices
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Schllumberger Private
McKinsey & Company
Google
Royal Dutch Shell
Toyota
Wikipedia
H d M
Honda
Motor
t
Apple
Fluor
Microsoft
APQC
Thank You
Schllumberger
lumberger Private
© 2009 Schlumberger. All rights reserved.
An asterisk is used throughout this presentation to denote a mark of Schlumberger.
Other company,
p y, pproduct,, and service names are the pproperties
p
of their respective
p
owners.
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