S O N E S TA S H U T T E R S

S O N E S TA S H U T T E R S
captivating style
M
ORDER
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I N S TA L L
BLED IN
ES
T
UN
IT
•
E
TH
A SS
E
MEASURE
E D S TA
2011 Catalog ID# CAT-WWP-0567
To download a copy, go to www.vistaproducts.com.
S T O R E C O P Y O N LY
S O N E S TA S H U T T E R S
captivating style
TABLE OF CONTENTS
Features And Benefits 1
Parts Description
3
Designing The Right Shutter
4
Proper Measuring
5
Consistency of Panels
7
Depth Clearance Chart
8
Options
Locating Divider Rails
9
Colors, Hinge Colors
10
Tilt Operation Choices
11
Frame Sizes and Applications
12
Illustrations of Common Panel Configurations
14
Minimum and Maximum Shutter Width
19
Quick Reference Specification List
20
Warranty
21
Installation
Outside Mount L-Frame
22
Inside Mount Mounting Strips
23
Inside Mount Z-Frame
24
Magnet/Strike Plate
25
Troubleshooting
26
S O N E S TA S H U T T E R S
captivating style
Shutters Designed for the Future
Sonesta Shutters combine the traditional look of California and Plantation shutters with
advanced design and material manufacturing. The result is a classic look that is functional
and durable; a graceful addition to any home, Sonesta Shuttersare a time honored look with
a modern touch!
Stylish & Functional
Clean lines enhance this choice for windows, patio and french door areas. Two louver styles
(2½” & 3½”) give excellent light control. Select from one of four available colors to match the
décor of your home.
Made from Polyresin3®
A colorfast compound with U.V. stabilizers designed with strength and durability, yet retaining a
special warmth and feel. Sonesta Shutters will never warp, shrink, chip, peel, crack or fade and
never need painting.
Maintenance Free
Our Polyresin 3® compound features a permanent finish. Color is impregnated throughout so
your shutters will never need painting. Never! Our smooth finish makes cleaning a snap with
ordinary soap and water.
Waterproof
Ideally suited for use above kitchen sinks, bathrooms or other high humidity areas. Sonesta
Shutters have no unsightly staples which may rust, and will not warp or crack due to water
exposure.
Additional Insulator
An R-value of 3.40 helps to reduce heating and air conditioning costs and outside noise. Closing
the louvers upward can help keep heat in the home and provide more privacy.
Fire Retardant
Polyresin 3® is fire retardant and self-extinguishing. It is safe to use in residential and commercial
applications. Meets (NFPA701) National Fire Code Standards.
GREENGUARD®
Sonesta Shutters have been tested and certified for both GREENGUARD® Indoor Air Quality and
GREENGUARD® for Children and Schools.
1
SONESTA SHUTTER ADVANTAGES
Fast Production Time
2 week delivery.
Cleartilt Option
Cleartilt is a hidden tilt bar that provides an unobstructed view, giving our classic shutter a more
contemporary look.
Patented Tilt Bar Connecting Method
Provides the time-honored look associated with shutters. Louvers can be opened or closed in
both directions, unlike other shutters which are one-directional only. This method has eliminated
unsightly gears or staples which tend to rust or break.
Snap and Hold Corner Key and Notched Frames
Our snap and hold corner key and notched frames were developed to eliminate the use of
glue and provide a clean, quick and easy installation. All frames, excluding the L-Frame outside
mount, with a 45-degree miter are notched to accept this corner key.
Factory Installed Two Part Hinge System
Quick and easy to install. Allows panels to be removed easily for cleaning. Panels open fully for
total access to the windows.
Stile Reinforcement
Each stile contains molded or aluminum inserts to further strengthen each Sonesta Shutter.
Light Block & Interlock
Provides a better seal for improved insulation, and blocks unwanted light gaps between
panels.
Permanent Finish
Our Polyresin 3® compound features a permanent finish resistant to dents and scratches. Should
a scratch occur, it can be removed without harming the finish.
Guarantee
Sonesta Shutters are backed with a lifetime limited warranty.
Easy Installation
Written instructions and Installation DVD provided with each order.
2
SONESTA SHUTTERS PARTS DESCRIPTION
Stile Cap
Stile Cap
Light Block
Interlock
Tension Rod Insert
Top Rail
Rail Cap
Hinge
Louver Cap
Tilt Bar Cap
Louver
Connector
Groove (Notch)
Tilt Bar
Connectors
Divider Rail
Tilt Bar
Stile
#8x3” Assembly
Screws
Tension Rod
Location
Rail Cap
Bottom Rail
Stile Cap
#8x3” Assembly
Screws
3
MEASURING AND DESIGN CONSIDERATIONS
Keep in mind the following general rules when designing a shutter system to meet your clients’
needs. Refer to the corresponding page number for detailed information of the different
options available. A quick reference specification list is located on page 23.
1. Measuring: Pages 5-6
Precise measuring must be done before any options can be seriously considered. On an inside
mount mounting strip, 3/8” deductions are made on width and height. On an inside mount
Z-frame, Trim Frame, and Decor Trim Frame, 1/8” deductions are made on width and height.
On all outside mounts, frame factors must be added, unless requesting exact sizes. (page 23).
Depth Clearance, Panel Consistency, and Divider Rail Location must be considered while
measuring.
2. Consistency of Panels: Page 7
In a room with windows approximately the same height, shutters should be ordered the same
height to keep the panel configuration consistent. (i.e. top and bottom rails and number of slats
per panel) More uniformity can be achieved with an outside mount than with an inside mount.
3. Depth Clearances and Obstructions: Page 8
Different minimum window jamb depths are required depending on the frame and tilt option
chosen. When measuring, also account for obstructions such as protruding window cranks,
locks, windowsills, and tilt in windows. Shutters can be constructed to sit on top of sills using two,
three, or four-sided frames.
4. Options: Pages 9-13
After measuring, discuss with your customer the various options available such as:
Color, Color of Hinges, Tilt Bar, Cleartilt™, Types of Frames, Inside or Outside Mounts and
Divider Rail Requirements.
5. Number of Panels: Pages 14-19
Single panel widths should be kept between 6 1/2” and 36”. For best results, we require widths
greater than 36” be ordered as 2 panels instead of 1.
4
HOW TO MEASURE
Accurate measurements are essential. Key points to remember while measuring are:
1. Use a durable steel or wood tape measure (do not use a cloth tape).
2. Measure all windows, no matter how similar they look.
3. Measure in numerous locations for width and height.
4. For inside mount, use the smallest measurement (if they are not all the same) rounding down
to the nearest 1/8”. For outside mounts use the largest measurement (if they are not all the
same) rounding up to the nearest 1/8”.
5. Always keep the installation of the shutter in mind while measuring. Frames must mount into
a secure surface, preferably wood, but not drywall.
6. Always take into account your depth clearance and any obstacles (molding or mullion) that
may interfere with the frame mounting or louver function.
Inside Mount With Mounting Strip, Trim Frame, Decor Trim Frame & Z-Frame
Diagram A
Diagram B
Inside
Measurements
Squareness
Check
1. Measure for depth clearance. Refer to page 8 for minimum depth clearances required
depending on the louver size and frame being used.
2. Measure the inside width. Use the smallest measurements and round down to the nearest 1/8”.
3. Measure the inside height. Use the smallest measurements and round down to the nearest 1/8”.
4. Check for squareness by measuring on diagonals. (A & B)
Outside Mount With No Trim Or Molding
1. Measure for depth clearance. Zero clearance is needed with outside mount frames using 21/2” louvers. (page 8)
2. Measure the inside width. Use the largest measurement and round up to the nearest 1/8”.
3. Measure the inside height. Use the largest measurement and round up to the nearest 1/8”.
4. Add Frame Factors. Refer to the Outside Mount Frame Factors chart on page 20 to determine what to add to your width and height depending on the number of frame sides you have chosen. If a 4-sided frame is to be used with the frame bottom resting on the sill top, add 1-5/8” to the height only.
5
HOW TO MEASURE
Outside Mount On Top of Casing
Outside Measurements for top of casing mount. (L-Frame only)
1. Measure for depth clearance. Refer to page 8 for
minimum depth clearances for outside mount frames.
2. Measure the width from outside of casing to outside of
casing. Use the largest measurement and round up to
the nearest 1/8”.
3. Measure the height from outside of casing to outside of casing.
Use the largest measurement and round up to the nearest 1/8”.
4. Check the width of the window casing. The casing must be a minimum of 1-3/8” for
L-Frame. If the window casing is less than 1-3/8”, the frame will not be able to be mounted.
5. Not recommended for decorative molding, use with flat or square molding only.
Outside Mount Beside Casing
Outside Measurements for beside casing mount. (L-Frame only)
1. Measure depth of window casing (molding). Number of extensions
required to clear molding:
Trim Depth
2½” Louver
3½” Louver
0 - 1/2”
1
2
5/8” - 1”
2
N/A
2. Measure for depth clearance. Refer to page 8 for minimum
depth clearances for outside mount frames.
3. Measure the height from outside of casing to outside of casing. Use the largest measurement
and round up to the nearest 1/8”.
4. Add Frame Factors. Refer to the Outside Mount Frame Factors chart on page 20 to determine what to add to your width and height depending on the number of frame sides you have chosen. If a 4-sided frame is to be used with the frame bottom resting on the sill top, only add 1-5/8” to
the height.
6
ACHIEVING PANEL CONSISTENCY
Every specific shutter height is made up of a unique combination:
(1) a top rail
(2) a bottom rail
(3) a number of evenly spaced louvers.
The distance between each louver is always the same, therefore to change the height of a shutter;
we must increase or decrease the size of the top and bottom rails and/or change the
number of louvers between.
To achieve a uniform appearance and minimize top and bottom rail variations, as well as
maintain an equal number of louvers in adjacent shutters, we recommend adjacent shutters be
ordered the same height.
If heights are not the same, apply one of the following three options when ordering shutters for
adjacent windows.
1. For inside mount with Z-Frame you may reduce taller shutters up to 3/8” maximum.
2. For inside mount with Trim Frame or Decor Trim Frame you may reduce taller shutters up to 5/8” maximum.
3. For height adjustments of more than 5/8”, we recommend an outside mount.
Top Rail
Caution: If you are ordering two
shutters next to each other,
please indicate when placing order.
Louvers
Bottom Rail
7
DEPTH CLEARANCE CHART
Depth clearance is the minimum window depth required for shutters to operate without
interfering with window parts. Allow an extra ½” for Cleartilt™ on both 2½” and 3½”
applications.
Top View
Wall
2½” Louver
Depth
Clearance 1 1/8”
Stile
Trim Frame
Minimum Depth Clearance By Frame
Frame Type
2 1/2" Louver Tilt Bar
2 1/2" Louver Cleartilt
Inside Mount - with frame or panel flush with front of window
2 1/8"
2 5/8"
1 1/4"
1 3/4"
1 1/8"
1 5/8"
1 1/8"
1 5/8"
Outside Mount
L Frame
0"
1/2"
L-Frame with Extension
0"
0"
Outside Mount - beside trim
L-Frame, One Extension (Up to 1/2" trim depth)
0"
NA
L-Frame, One Extension (Up to 1" trim depth)
NA
NA
L-Frame, Two Extensions (Up to 1/2" trim depth)
0"
0"
L-Frame, Two Extensions (Up to 1" trim depth)
0"
NA
* This chart is allowing for louver clearances of 1/8"
Mounting Strip
Z-Frame
Trim Frame
Decor Trim Frame
8
3 1/2" Louver Tilt Bar
3 1/2" Louver Cleartilt
2 3/8"
1 3/4"
1 5/8"
1 5/8"
2 7/8"
2 1/4"
2 1/8"
2 1/8"
1/2"
0"
1"
1/2"
NA
NA
0"
NA
NA
NA
NA
NA
LOCATING DIVIDER RAILS
There is no extra charge for divider rails. Divider rails are required for shutter panels over 60” in
height. Two divider rails are required for shutters over 96” in height. Divider rails divide the top louvers
from bottom louvers. This allows the bottom half of shutters to be fully closed for privacy, while allowing full light penetration from the upper half.
Top Operating Louvers
Divider Rails
Bottom Operating Louvers
*Inside Mount
*Outside Mount
Distance-Up is distance
Distance-Up is distance
from top of sill to center
from bottom of shutter
of where you would like
frame to center of where
divider rail.
you would like divider rail.
For framed shutters measure from bottom of frame.
You can request the height of the divider rail placement. For example, it may be necessary to match
an existing window divider. Simply supply the measurements from the bottom of shutter to the
center of the divider rail location.
It is important to note that the exact location may vary from the height you request.
Location of divider rails will vary up or down - 1 inch on 2-1/2” louver; 1-1/2 inches on 3-1/2” louver
Divider Rail Heights:
2-1/2” (California) louvers have a divider rail height of 3-11/16”
3-1/2” (Plantation) louvers have a divider rail height of 2-9/16”
9
LOUVER SIZES/HINGE STYLES
2½” Louver (California)
Louver Caps
3½” Louver (Plantation)
COLORS AVAILABLE: White, Ivory, Vanilla and Sandstone
HINGE STYLES AND COLORS AVAILABLE: White, Ivory, Sandstone, Brass, Stainless Steel
5/8” Hinge Set
Bent Leaf Hinge Set
(used only with mounting strip)
10
TILT OPTIONS
11
FRAME SIZES AND APPLICATIONS
L-Frame
Used for outside mounts directly on top of trim or
beside trim.
L-Frame with 1/2” extension added
Used for outside mount installations with the 2 1/2”
louver. Usually used when the frame is installed
beside the trim or to clear any obstructions.
Additional extensions may be requested on the
order form if required.
L-Frame with two 1/2” extensions added
Used for outside mount installations with the 3 1/2”
louver. Usually used when the frame is installed
beside the trim or to clear any obstructions.
Additional extensions may be requested on the
order form if required.
Mounting Strip
Used in conjunction with adjustable bent-leaf
hinges for inside mounts without frames or as
a light block mounted on the inside of panels
which are installed without frames.
12
FRAME SIZES AND APPLICATIONS
D-Frame (Decor Trim)
D-Frame (Decor Trim) with Sill
Used for inside mounts in openings with drywall
returns and without trim. May be ordered with Sill
Frame at bottom for openings with window sill.
Because the extended leg has been removed,
the bottom frame will sit flat on the window sill.
The Sill Frame with be positioned at the bottom
unless otherwise specified.
T-Frame (Trim)
T-Frame (Trim) with Sill
Used for inside mounts in openings with drywall
returns and without trim. May be ordered with Sill
Frame at bottom for openings with a window sill.
Because the extended leg has been removed,
the bottom frame will sit flat on window sill. The
Sill Frame will be positioned at the bottom unless
otherwise specified.
Z-Frame
Z-Frame with Sill
Used for inside mount applications only. Blends
well with all types of trim. Excellent for slightly out
of square windows because the extended leg
covers any imperfections. Jamb depth required
is a minimal 1 1/4”. May be ordered with Sill Frame
at the bottom for openings with a window sill.
Because extended leg has been removed, the
bottom frame will sit flat on a window sill. The Sill
Frame will be positioned at the bottom unless
otherwise specified.
13
ILLUSTRATIONS OF COMMON PANEL CONFIGURATIONS
SINGLE PANEL CONFIGURATION
Single Panel Configuration
(Hinge Left or Hinge Right)
Type P1-L or P1-R
Café 3-Sided Frame
(Hinge Left or Hinge Right)
Min.
Max.
14
Width
Height
6”
36”
16”
120”
ILLUSTRATIONS OF COMMON PANEL CONFIGURATIONS
TWO PANEL CONFIGURATION
Two Panel Configuration
(2, 3 or 4 sided Frame)
Type P2-LR
Inverted 3-Sided Frame (café style)
(3B Frame)
Type P2-LR
Width
Min.
Max.
12.5”
72”
Height
16”
120”
Two Panel Configuration
(2, 3 or 4 sided frame)
Type P2-LL or P2-RR
Inverted 3-Sided Frame (café style)
(3B Frame)
Type P2-LL or P2-RR
Width
Min.
15
Max.
12.5”
48”
Height
16”
120”
ILLUSTRATIONS OF COMMON PANEL CONFIGURATIONS
THREE PANEL CONFIGURATION
Three Panel Configuration - Two Bi-Fold Left, One Right
(2, 3 or 4 sided Frame)
Type P3-LLR
Three Panel Configuration - One Left, Two Bi-Fold Right
(2, 3 or 4 sided Frame)
Type P3-LRR
Min.
16
Max.
Width
Height
19”
72”
16”
120”
ILLUSTRATIONS OF COMMON PANEL CONFIGURATIONS
FOUR PANEL CONFIGURATION
Four Panel Configuration
Two Bi-Fold Left, Two Bi-Fold Right
(2, 3 or 4 sided Frame)
Type P4-LLRR
Four Panel Configuration
Two Bi-Fold Left, Two Bi-Fold Right
(3B Frame)
Type P4-LLRR
Min.
Max.
17
Width
Height
25”
96”
16”
120”
ILLUSTRATIONS OF COMMON PANEL CONFIGURATIONS
FOUR PANEL CONFIGURATION
DOOR MOUNT
“P4D” - Panel Clearance Allowance for Floor Obstruction:
On normal shutter configuration, frame heights are 1/8” longer than panels at the bottom.
In the case of a “P4D”, the panel height is shortened 1/2” to compensate for carpet or other
floor obstructions. The total panel height is shortened 5/8” from the frame bottom. This allows
for full frame coverage while panels move unobstructed over carpet, tile, wood, etc.
Patio door shutters have
5/8” clearance along floor
Min.
Max.
18
Width
Height
40”
96”
16”
120”
MINIMUM AND MAXIMUM SHUTTER WIDTHS
TYPE
Z-Frame, Trim Frame, Decor
Trim Frame (IB)
L-Frame (OB)
Mounting Strip (IB)
Min. Shutter Width
Max. Shutter Width
Min. Shutter Width
Max. Shutter Width
Min. Shutter Width
Max. Shutter Width
P1-L
7½”
37½”
8½”
38½”
6½”
36½”
P1-R
7½”
37½”
8½”
38½”
6½”
36½”
P2-LR
13½”
73½”
14½”
74”
12½”
72½”
P2-LL
13½”
49¼”
14½”
49¾”
12½”
48½”
P2-RR
13½”
49¼”
14½”
49¾”
12½”
48½”
P3-LLR
19½”
73½”
20”
74”
18¾”
73”
P3-LRR
19½”
73½”
20”
74”
18¾”
73”
P4-LLRR
25”
96”
26¼”
96”
24¾”
96”
P4D-LLRR
25”
96”
26¼”
96”
24¾”
96”
(Chart above includes frame)
Individually Hinged Panels
Minimum Panel Width - 6”
Maximum Panel Width - 36”
Minimum Panel Height - 16”
Maximum Panel Height - 120”
Bi-folding Panels
Minimum Panel Width - 6”
Maximum Panel Width - 24”
Minimum Panel Height - 16”
Maximum Panel Height - 120”
19
SONESTA SHUTTERS™ SPECIFICATIONS
Louver Sizes: 2-1/2” California ; 3-1/2” Plantation
Colors Available: White, Ivory, Vanilla and Sandstone
Hinge Colors Available: White, Ivory, Sandstone, Brass, Stainless Steel
Tilt Bar: Standard (TB) or Cleartilt™(CL)
Frames Available: Mounting Strip with Adjustable Hinges, Z-frame, Trim Frame, Decor Trim Frame
(inside mount), and L-Frame (outside mount)
Size Limitations: (per panel)
Width Limitations: (per panel)
Minimum Height - 16”
1 panel - 36’’
Maximum Height - 120”
2 panels - 72’’ (individually hinged)
Minimum Width - 6”
2 panels - 48’’ (hinged together)
Maximum Width - 36”
3 panels - 72’’
4 panels - 96’’
Divider Rail Requirements:
Height 0 to 60” - No Divider Rail Required
Height 60” to 96” - 1 Divider Rail Required
Height 96-1/8” to 120” - 2 Divider Rails Required
Minimum Window Depth Clearances:
Inside Mount – Mounting Strip = 2” (mounted with panel flush to the front surface of the wall)
Inside Mount - Trim Frame, Decor Trim Frame, or Z-Frame = 1¼” (with frame fully inserted into window
and flange resting on wall surface)
Outside Mount - L-frame = 0” (extensions are available)
Outside Mount Frame Factors
The frame factor is the width of the frame parts plus 1/4” on each side. It is necessary to add these
factors to all outside mount measurements except when mounting on the window trim. This will ensure that the frame covers the window and allows room for squaring.
Add to Width Add to Height
L-Frame
4 sided
3-1/8”
3-1/8”
3 sided 3-1/8”
1-5/8”
4 sided (frame on sill) 3-1/8” 1-5/8”
20
21
PRODUCT USE
This Limited Warranty applies only in respect of products
used strictly for the purpose for which they were
intended.
LIMITED WARRANTY LIMITATIONS
Sonesta Shutters liability is limited solely and exclusively
to repair or replacement, at the option of Vista and under
no circumstances will Vista be liable for incidental or
consequential charges such as, but not limited to, labor
costs for any purpose, inconvenience, damage or injury to
persons or the property or any other expense.
REPLACEMENT PARTS OR REPAIRS
Vista reserves the right to discontinue or change any
Sonesta Shutters as currently manufactured. If Vista
determines to make a replacement under the terms of this
Limited Warranty and an exact replacement part is not
available, Vista reserves the right to substitute a part or
parts of equal quality at its sole option.
1.
2.
3.
The surfaces of the Sonesta Shutter, will over time collect a
layer of surface dust. Normal dusting with a damp cloth will
remove this accumulation of surface dust. If you wish to do a
more thorough cleaning of the shutters the following
procedures should be followed: Vinyl–a mild solution of
household liquid cleaner such as dish washing detergent may
be used. For stubborn stains, cleaner such as Fantastic or
Windex may be used. CAUTION: Do not use harsh
abrasives on vinyl.
MAINTENANCE AND CLEANING
This Limited Warranty will take effect from the date of
certification by Vista's Dealer/Distributor that the installation
of the shutter has been completed at the premises identified in
the warranty certificate. The certification of completion must
be submitted to the Dealer/Distributor no later than TEN (10)
DAYS from the date of installation.
EFFECTIVE DATE OF LIMITED
WARRANTY
3 Years
4 Years
5 Years
6 Years
7 Years
8 Years
9 Years
10 Years
11 Years
12 Years
13 Years
14 Years
Lapsed Time
From Date of
Installation
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
Share of
Material
Replacement
Cost
Vista/Owner
15 Years
16 Years
17 Years
18 Years
19 Years
20 Years
21 Years
22 Years
23 Years
24 Years
25 Years
Lapsed Time
From Date of
Installation
100%
27%
26%
23%
21%
19%
17%
15%
13%
11%
10%
0%
73%
74%
77%
79%
81%
83%
85%
87%
89%
90%
Share of
Material
Replacement
Cost
Vista/Owner
The percentage of warranty repair or replacement material costs to be
shared by the Owner and Vista, as stipulated on the face of this Limited
Warranty Certificate as follows:
PRO-RATION SCHEDULE
The Dealer/Distributor will provide repair or replacement parts to the
owner upon receipt of the Owner's payment.
No repair or replacement parts will be provided until Vista's
Dealer/Distributor has received the Owners payment for this share of the
pro-rated costs.
Upon receipt of this information, the Dealer/Distributor will notify the
Owner of his share of pro-rated costs (where such is applicable), in
accordance with Pro-ration Schedule.
In this event that Vista's obligation under this Limited Warranty is sought,
the Owner must notify the Dealer/Distributor in writing within thirty (30)
days after the defect has first appeared. Such notification must contain the
following:
a) Name and address of Owner.
b) Date of installation.
c) A brief description of the defect for which warranty is requested.
The following are excluded from coverage under this Limited
Warranty:
A. Exposure to air pollutants and normal atmosphere
conditions may cause all vinyl surfaces to gradually
suffer an accumulation of surface dirt or stains. These
are normal occurrences and are not covered under
Vista's Limited Warranty.
B. Any defect, malfunction or failure to perform which has
occurred because of unreasonable use, improper
application or failure to perform reasonable or necessary
maintenance.
C. Any damage to the shutters or components of the
shutters caused by settlement or structural defects of the
building in which they are installed.
D. Any damage caused by wind, hail, lightening or other
acts of God, intentional acts, accidents, negligence or
exposure to harmful chemical or pollutants.
E. Damage caused by improper handling or installing.
F. Any shutter which has been repaired or modified by any
person other than a duly authorized representative of
Vista Products.
Sonesta Shutters are warranted against such defects in
material that might result in blistering, peeling, flaking,
corroding and fading of the shutter frame or panel members for
a period of TWENTY-FIVE (25) YEARS from the date of
installation. This Limited Warranty on the vinyl frame and
vinyl panel members shall remain in effect only if normal
cleaning practices are followed periodically (see section of this
Limited Warranty entitled "Maintenance and Cleaning").
The Limited Warranty stipulated in this document is the only
warranty applicable to the Sonesta Shutters and is granted in
lieu of any warranties otherwise implied by law or equity and
no such warranties shall apply to Sonesta Shutters Limited
Warranty.
PROCEDURE AND CONDITIONS
OF LIMITED WARRANTY REMEDY
EXCLUSIONS FROM LIMITED
WARRANTY COVERAGE
LIFETIME WARRANTY ON SHUTTER
FRAME AND SHUTTER PANEL
LIFETIME LIMITED WARRANTY
INSTALLATION - OUTSIDE MOUNT WITH L-FRAME
FASTENING
SQUARENESS ADJUSTMENTS
Hole Locations
Moves left
panel up, right
-Bpanel down
Moves left
panel up, right
- C - panel down
Hinges
3/8” Dia. Hole
in L-Frame Light
Block Edge
Window
-AMoves left panel down,
right panel up
1. Assemble frames.
2. Center the frame on the window opening and fasten top of frame using the middle drilled hole.
3.
Level left side, and partially fasten top corner through the corner hole, repeat on right side.
4.
Hang panels with hinge pins, and check for squareness.
5. To square panels within frame perform one or a combination of the following:
(See squareness diagram, top)
A) Move bottom frame left or right. (See adjustment diagram)
B) Move left frame up or down. (See adjustment diagram)
C) Move right frame up or down. (See adjustment diagram)
6. When panels are square within the frame, hold bottom frame in position and fasten bottom screws. (Check and adjust for a 1/8” gap between bottom frame and bottom of panels.)
7. Fasten remaining screws, and cap holes with plugs.
8. Install magnetic catches & balance of hinge pins.
22
INSTALLATION - MOUNTING STRIP
This installation utilizes the 1” x 3/4” mounting strip. The hinges are pre-installed on the shutter
panels, and the bent leaf hinge is pre-installed on the mounting strip. The mounting strip is then
installed on the inside of window jamb or against wall surface.
1. Place side mounting strips in opening and equalize top and bottom clearance. If the shutter
is to be flush mounted, the mounting strip should be installed no more than 2 inches back from front of the window jamb.
2. A 3/8” diameter hole has been drilled at all mounting locations.
3. Insert a screw inside the top hole first, followed by the bottom one, keeping the mounting strip plumb. Repeat for the other sides mounting strip.
4. Install panels, check for squareness. Adjust bent hinges if necessary by loosening hinge
screws and moving hinge left or right then re-tighten screws.
5. Mount top and bottom frames between the two sides.
6. Cap all installation holes.
Inside Mount
Casing
Mounting Strip
Pre Drill 3/8”
Installation Hole
Bent Leaf Hinge
23
INSTALLATION - INSIDE MOUNT WITH Z-FRAME, TRIM
FRAME, AND DECOR TRIM FRAME
SQUARENESS ADJUSTMENTS
FASTENING
Hole Locations
Mounting Screw
Moves left
panel up, right
- C - panel down
Moves left
panel up, right
-Bpanel down
Hinges
-AMoves left panel down,
right panel up
Window
3/8” Dia. Hole
METAL L BRACKETS
Decor Trim with (2) Brackets
1.
Assemble frames.
2.
Attach metal L Bracket to flange of Trim
and Decor Trim Frame using the #6 x 5/8”
screws in the hardware box.
3.
Place frame inside the opening, and center.
4.
Partially install 2 upper corner screws. (do not over tighten)
5.
Hang panels using hinge pins.
6.
Close shutters and check for squareness.
7.
To square panels inside the frame do one or a combination of the following:
(See squareness diagram, top)
A) Move bottom frame left or right (see adjustment diagram).
B) Move left frame up or down (see adjustment diagram).
C) Move right frame up or down (see adjustment diagram).
8.
Once panels are square within the frame fasten screws (do not over tighten) to achieve a firm and straight frame, and provide an even top and bottom clearance (1/8”).
9.
Cover holes with hole plugs.
10.
Install magnetic catches.
24
MAGNETIC CATCH PLACEMENT
Magnetic catches mount on frame, strike plates are mounted on bottom and top rails.
With L-Frame, Z-Frame, Trim Frame, and Decor Trim
Frame applications: Mount strike plate 3/8” from
vertical stile and 3/4” from end of panel on bottom
and top rails.
When magnet is attached to the window sill:
Mount strike plate 3/8” from the stile and 3/16”
from the end of the panel on the bottom rail.
PROCEDURE
1. Install plate, as shown on drawing, with the holes towards the center of panel
2. With panels closed, pencil mark the sill or frame where the stile meets the top or bottom rail
3. Install magnet from the mark toward the inside of the panel
4. Install two magnets and plates per panel
Side View of Magnetic
Catch Position
2
1
Frame
Magnet on Frame
Plate
4
Top Rail
Stile
3
2
Note: All magnets and catches must be installed.
Mount magnets on frames. When there is no frame,
mount magnets on window sill or jamb. Receiver
Bottom Rail
Plate
Magnet on Sill
plate mounts on bottom and top cross rails.
25
Plate is flush with panel
TROUBLESHOOTING: PANELS WON’T STAY CLOSED!
Check the number of magnets. (if applicable)
To maximize the closure of the panels, two magnets should be placed on each panel. There are
situations that only one magnet is used – Patio Doors or Café Style applications. A Bi-fold also uses two
magnets per panel. Always ensure that the magnet plates are positioned on the horizontal rail opposite
the hinge side.
Check magnet contact. (if applicable)
Check to ensure the magnet and magnet plate have full contact with each other. Typical
situations that could prevent the full contact from occurring are:
1. Magnet and magnet plate are installed with only partial contact with each other. The
magnet or magnet plate may have to be moved left or right to ensure better contact or the magnet
plate may have to be raised on the panel if only half of the magnet is in contact with the magnet plate.
2. Magnet has been installed on a slight angle with only one side of the magnet touching the magnet
plate. Each magnet has a slot to allow each magnet side to be moved slightly forward or backwards.
Loosen one of the screws on the magnet to allow the magnet to be straightened to allow for proper
contact with magnet plate.
3. Magnet plate has been installed so that the magnet plate screws interfere with the magnet. Take
out magnet plate screws move the plate towards the center of the panel so that the magnet will make
full contact with the plate but not the screws. It is important to remove the excess Polyresin3® around
the screw holes with an Xacto knife. If excess Polyresin3® is not removed, it won’t allow the plate to be
installed flat on the panel.
4. Magnet plate is not flush with panel which is preventing full contact. See above for
situations where the magnet plate has already been moved. For installations
without frame, if the magnet plate with the rubber shim has been over tightened, the plate may sit on
an angle. Loosen the magnet plate screw slightly to allow the magnet plate to eliminate the angle.
Check panel load.
Load is created when the installation of a panel is not plumb. If installed out of plumb, there is pressure
put on the stile, which forces the door to open with a spring back effect. If the load is excessive, there is
a possibility the louvers will be difficult to close. Adjusting the load can be resolved by one of the following ways:
1. If load is detected with no frame, then shims will be required to plumb the panel installation. Start by
focusing on the top and bottom hinges only. Remove all other hinge pins. Shim the top or the bottom
hinge on the window jamb until the panel closes without springing back and the louvers operate without resistance. Then concentrate on shimming one hinge at a time testing for spring back and louver
operation.
2. If load is detected with frame applications, then adjustments are done by tightening or loosening the
installation screws on the frame. Do not use shims. Start by removing all the installation screws except for
the top. Re-install the bottom installation screw until there is no load. Continue with all other installation
screws, one at a time, while checking for load.
3. If there is load on a Bi-fold panel, deal with the first hinge panel only, then attach the Bi-fold panel
after the panel is installed properly.
26
PANELS WON’T STAY CLOSED!
Check for obstructions.
If something is stopping the panel from closing, it is called an obstruction. Please check for the
following possible obstructions:
1. Window cranks are usually located on the bottom sill. If panel is hitting the crank, there are a
number of possible solutions. Take the crank off the rotator and see if the panel is still obstructed. A
small hole in the bottom rail may be cut out so that the small head of the crank will fit inside the panel
rail. For panels without frame, an extension hinge may be used to bring the panel into the room an
extra 5/8”. For panels with frame, a build out may be required behind the frame.
2. Window locks are usually located on the vertical sides of the window to lock the window. If the
lock is in the way of the panel, extend the panel into the room as discussed in the above situation.
3. Patio door handles typically create obstruction with louvers opening. If they stop the panels from closing, the product needs to be built out.
4. Bowed jambs or sills may stop a panel from closing, if the narrowest measurement was not taken in
the first place. Double check inside measurements versus the measurements ordered and received to
ensure the proper application.
Check for a twisted panel.
There are times when the panel is twisted. This can occur when something was leaned against or put
on top of the panel prior to installation. It can also occur if panels have been stored in an extremely
hot location. An advantage of Polyresin3® is that it allows a simple tweaking procedure to put the
panel back to its original state. To tweak a panel, place a support hand in the middle of the outside
stile of the panel. Take your other hand and place it on either the top or bottom of the panel. Apply
pressure to either the top or bottom (like bending it back into position) until the panel stays closed.
Reversing the Interlock:
If the center panels do not line-up due to out of plumb walls, pry-off the Stile end cap; slide off
the interlock and reverse. Do the same with other panel and re-insert caps.
27
PANELS ARE TOO TIGHT!
Ensure the frame width is correct.
If the frame is manufactured too small, the panels will be too tight. To find out if the frames are narrow,
measure the back installation part of the frame. To determine if the deduction was correct, check with
the fabrication site for specific deductions.
Ensure the frame is installed properly.
When a frame is installed as an inside mount, the installation screws initially draw the frame inside the
opening. As the screw is driven towards the frame, it draws the frame towards the window frame. To
check if the installation screw has been drilled in enough, simply measure the top or bottom width and
compare it to the width where the panel looks to be too wide. If the frames are not assembled correctly,
they may cause the inside opening of the frame to seem too narrow hence making the panels too tight.
Is panel installed in the correct opening?
When a number of windows are of similar width, panels can be placed into the wrong opening or with
the incorrect panel grouping. Check the labels to ensure they correspond with the opening, as well as
the instructions given by the Order Form.
Seq# 21
Type
Color
Louver
Width
Height
P2
Cotton
3 ½”
19 ½”
58 7/8”
LR
Line 1
DEN
Panel 1
PO#: 5030403
PANELS ARE SAGGING!
Check the plumb of the installation.
If the stiles are not plumb, the panels can appear to be sagging.
1. Measure the top width and the bottom width to see if there is any variation. If the variation is
wider at the bottom, the distance has to be made the same as the top.
2. If the top and bottom widths are the same, check the diagonal. If uneven, an adjustment to the
plumb is required to assist in leveling the panel.
3. If minor support or leveling is required, turn adjustable jamb cap at the bottom of the vertical jamb to
the required spot.
28
LOUVERS ARE NOT WORKING PROPERLY!
Replacing Damaged Tilt Bar Connectors
Repairing Cleartilt Connector
1. Remove tilt bar cap. It may be tight, so
1. Remove broken joiners.
use a sharp object (e.g., screwdriver).
2. Snap joiner pin into louver.
3. Snap top and bottom of replacement joiner 2. Slide tilt bar off connectors.
into joiner above and below the replacement 3. Remove broken connector(s).
4. Replace connector in slat groove by holding
joiner.
the louver and snapping the new connector 4. These joiners are made to stay together. If
into the T-shaped notch in the louver. Note: joiners do not come apart, then replace all replace connectors with similar length piece.
joiners in that section.
5. Slide tilt bar over connectors and replace cap.
(New cap may be required).
Connector pin
Louver
Snap Together Joiners
(Male End)
Connector
Tilt Bar
Louver
Snap Together Joiners
(Female End)
Tilt Bar Cap
Check for tension rods.
Tension rods are only used to provide tension
when product is manufactured with tilt bars.
Tension is automatically present with the design
of the Clearview joiners. Tension rods are used
to provide stability in ensuring that the louvers
stay open when positioned horizontally. A slight
fluctuation in position is normal. To ensure that
tension rods were initially installed at assembly,
remove one of the jamb caps opposite the hinge
and look inside to see if a three-sided piece of
Polyresin 3® is inserted into the vertical jamb.
29
Louver Cap
Tension Rod
Vertical Jamb
ES
IT
BLED IN
T
E
A SS
UN
8801 Corporate Square Blvd. Jacksonville, FL 32216
1-855-672-4957
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M
E
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VISTA PRODUCTS, INC.
E D S TA
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