21 Knowledge Management Tools and Systems

21 Knowledge Management Tools and Systems

roup-
21 Knowledge Management Tools and Systems
Table D-7 contains vendors of and links to Groupware platforrns as weil as e-leaming platforrns.
TABLE D-7.
Groupware and e-leaming platfonns, vendors and URLs
platform
platfonn)
fonn)
Lotus
Saba
Leaming
LeamingSpace
Enterprise
(eDocent
DLS
Hyperwave
Distance
Enterprise
E-leaming
Leaming
(e-leamSuite
iLinc
(e-leaming
platfonn)
Blackboard
5 (e-leaming
vendor
URLa
board.
corni
(DC)
(MA)
http://
(CA)
click2leam,
Saba,
Redwood
Bellevue
Shores
(WA)
NovelI,
Docent,
many)
Centra,
ets
GmbH,
Lexington
San
Mountain
Halblech
Jose
(CA)
View
(MA)
(Gere-presence,
http://www.epresence.coml
Blackboard,
http://www.blackWestboro
Washington
(MA)
EDT
ing.com/
http://www.edtleamLeaming,
Phoenix
http://www.saba.coml
Pathlore,
http://www.microsoft.com/
Lotus
http://www.lotus.coml
http://home.netscape.com/
suitespot/
Microsoft,
http://www.pathlore.coml
Netscape,
(IBM),
Columbus
iplanet,
Redmond
Cambridge
Palo
(OH)
(WA)
Alto
Hyperwave
http://www.ets-online.de/
http://www.centra.coml
http://www.hyperwave.de/
http://www.novell.com/
http://www.docent.com/
AG,
Munich
home.click2leam.coml
exchange/
TABLE D-7.
Groupware and e-Ieaming platforms, vendors and URLs
platform
vendor
URLa
SmartForce/Skillsoft GlobaVlntranet leaming management system (e-Ieaming
platform)
Skillsoft, Nashua (NH)
http://www.skillsoft.comJ
Teamscape Leaming and
Performance Management Enterprise Edition (e-Ieaming platform)
Peoplesoft, Pleasanton (CA)
http://www.teamscape.comJ
THINQ Training Server (eleaming platform)
THINQ Leaming Solutions
Inc., Baltimore (MD)
http://www.thinq.comJ
a. All links were checked on 10/15/2003.
b. Banyan products are no longer sold, the organization has become e-presence (download date: 10/18/2000).
Table D-8 shows an extensive
tives. The list contains
list of tools and systems
to support
•
tools that provide specialized support für a certain area ofKM
visualization;
knowledge analysis and mining),
•
comprehensive
•
enterprise portals that integrate a number of other tools and systems
single point of information and knowledge for knowledge workers.
TABLE D-8.
KMS supporting
(almost)
all areas ofKM
KM initia-
functionality
functionality
(e.g.
and
to provide
Knowledge management tools and systems, vendors and URLs
KM tool/system
vendor
URL'
Answer Garden 2
Mark S. Ackerman
http://www.ics. uci.edu/
~ackerman/pub/96b22/
cscw96.ag2.html
Arideon Knowledge Portal
(on the basis ofTechKnowledgy; also: leamKnow, processKnow)
Arideon AG, Düsseldorf
http://www.arideon.de/
produkte/akp.html
ARIS for Hyperwave (modeling and configuration tool)
IDS Scheer, Saarbrücken
http://www.ids-scheer.de/
AskMe Enterprise
AskMe Corporation, Bellevue(WA)
http://www.askmecorp.comJ
Autonomy Active Knowledge, Categorizer, Clusterizer, Portal-in-a-Box,
Autonomy Server
Autonomy, Inc., San Francisco (CA)
http://www.autonomy.comJ
a
(PA)
Canada)
.0
nity
ar
xchange-
TABLE D-8.
Knowledge management tools and systems, vendors and URLs
KM tooVsystem
solutions
family
Information
PorCentra Knowledge
Server
Enterprise
Portal
vendor
URLa
&
Consulttems.com/
sion.com/
bird.com//
Dr.
Herterich
webfair
AG,
Munich
lose
geltech.com/
(CA)
viador
Inc.,
Mountainview
brio
Santa
technology,
Monica
(CA)
Santa
Clara
GroupSystems.com,
http://www.groupsysSybase,
Emeryville
(CA)
Tuc(CA)
Plumtree
(ON,
Hummingbird,
IBM,
Canada)
Armonk
Software,
(NY)
North
San
York
http://www.cassiopeia.com/
http://www.backweb.com/
BackWeb
Technologies,
San
http://www.blueanhttp://WW\v.thebrain.com/
TheBrain
Blue
Angel
Technologies,
http://www.dhc-gmbh.com/
http://www.viador.com/
http://www.brio.com/
http://www.sybase.com/
http://www.broadviBroadVision,
Redwood
City
http://www.webfair.com/
http://www.plumtree.com/
products/docushare/
Xerox
http://www.xerox.com/
Correlate
http://www.correlate.com/
http://www.ibm.com/
http://www.empolis.com/
http://www.hummingInc.,
Empolis
San
Corporation,
GmbH,
Francisco
Technologies,
Gütersloh
(CA)
StamCassiopeia
ByteQuest
http://www.opentext.com/
http://www.bytequest.com/
Centra,
http://www.centra.com/
Opentext,
Lexington
Waterloo
Technologies
AG,
Munich
(MA)
(ON,
t)
TABLE D-8.
Knowledge management tools and systems, vendors and URLs
KM tool/system
soft.com/
ag.de/
IdeaFisher
Onyx Enterprise
2001
InXight
Smart
Discovery,
Intraspect
4 (platform
for
Livelink
Enterprise
Suite
bird.com/
vendor
URLa
tions.com/
Comma
Soft
AG,
Bonn
IdeaFisher
Systems,
Inc,
AiA
Mondeca,
inc,
Roxboro
Paris
(France)
(Quebec,
altavier
GmbH,
Berlin
Canada)
Lotus,
(MN)
Cambridge
(MA)
http://www.ideafisher.com/
Hyperwave
AG,
Munich
Hummingbird,
http://www.commahttp://www.arcplan.de/
North
York
Lotus
tions/portal_
http://www.altavier.de/
http://www.lotus.com/
Net
(WA)
Onyx
http:www.onyx.com/
Interconomy
(MA)
Perceptions,
(IBM),
Software,
km!
Cambridge
Bellevue
Inc.,
Paderbom
Edina
knowledgepark
http://www.opentext.com/
vale
http://www.inxight.com/
Verano,
http://www.verano.com/
zapwerk
Open
(CA)
Text,
Sunnyvale
AG,
Waterloo
Hamburg
AG,
(CA)
Munich
(ON,
http://www.hyperwave.de/
http://www.hummingArcplan,
http://www.mondeca.com/
http://www.a-i-a.com/
(ON,
Canada)
Langenfeld
Computer
http://www.ca.com/soluhttp://www.intraspect.com/
Intraspect,
ontoprise
http://www.ontoprise.de/
http://www.interconomy.de/
http://www.netpercepGmbH,
Associates,
Brisbane
Karlsruhe
(CA)
Islanhttp://www.knowledgeparkhttp://www.zapwerk.com/
InXight
Software,
Sunny-
TABLE D-8.
Knowledge management tools and systems, vendors and URLs
KM tool/system
Portal
Server
RetrievalWare
SERware
(SERkmware,
vendor
URLa
Wied
ware/
altavier
GmbH,
Berlin
WeTellYou.com
AG,
Zurich
Oracle,
Redwood
Shores
Generation21,
Golden
(CO)
bec,
Tibco,
Canada)
Palo
Alto
(CA)
Convera,
Vienna
SAP,
Schema,
Walldorf
Nümberg
Verity,
USU
http://www.usu.de/
AG,
Inc.,
Möglingen
Sunnyvale
(CA)
prise.coml
burg
Wincite
Vignette
Systems,
Corporation,
Chicago
Aushttp://www.gen21.com/
zapwerk
Tomoye,
AG,
Gatineau
Hamburg
(Quehttp://www.pavone.de/
(CA)
SER
Sun
http://www.participate.coml
Pavone
Microsystems,
Systems
AG,
Paderbom
AG,
Neustadt/
Inc.,
Entrieva,
iplanet,
Readware,
Palo
Reston
Gainesville
Alto
(VA)
(CA)
(FL)
http://www.convera.coml
http://www.verity.coml
http://www.gaussinterhttp://www.wincite.coml
Gauss
http://www.vignette.coml
Interprise
Hamhttp://www.wetellyou.coml
http://www.tomoye.com/
http://inhouse.zapnet.de/
http://www.oracle.de/
participate.com,
http://www.ontopia.net!
Ontopia
AS,
Oslo
Chicago
(Norway)
http://www.ser.de/
http://wwws.sun.comlsofthttp://www.tibco.coml
http://www.readware.coml
http://www.entrieva.coml
http://www.iplanet.coml
http://www.altavier.de/
http://www.schema.de/
http://www.sap.coml
a. All links were checked on 10/15/2003.
enc-
Table D-9 lists general
pies far tools supporting
TABLE D-9.
Intranet
specific
tools that were mentioned
in the book as exam-
KM functions.
Intranet tools mentioned in the book, vendors and URLs
Intranet tool
point
video conferencing)
Personal
Majordomo
(mailing
SpinChat Brain
(chat
tool) list
vendor
URL3
FirstVirtual
Communicahttp://www.polycom.coml
services
http://obs.oneview.de/
(CA)
Spin,
http://www.spin.de/
VocalTec,
http://www.microsoft.coml
http://www.vocaltec.coml
majordomo/
Microsoft,
Regensburg
GmbH,
Herzliya
Redmond
(Israel)
(WA)&
Polycom,
TheBrain
http://www.thebrain.coml
Pleasanton
Technologies,
(CA)
http://www.Isoft.coml
ton
proc/
http://www.fvc.coml
tions,
Shareware,
L-Soft,
http
(DC)
://www.cren.net!listSanta
Landover
Mountainview
ClaraCologne
(MD)
(CA)
oneview
internet
systems
http://www.greatcircle.coml
CREN/Listproc,
Washing-
windows/netmeeting/
a. All links were checked on 10/15/2003.
Table D-IQ shows examples for document
which can be seen as an important technological
TABLE D-IO.
and content
predecessor
management
systems
to many KMS.
Examples for document management systems (DMS) and content
management systems (CMS), vendors and URLs
DMS or CMS
vendor
URL3
avisma (CMS)
b-wise GmbH, Karisruhe
http://www.b-wise.de/
produkt!
BASIS (DMS)
Open Text, Waterloo (ON,
Canada)
http://www.opentext.coml
basis/
TABLE D-IO.
Examples for document management systems (DMS) and content
management systems (CMS), vendors and URLs
Tomorrow
turn.
corni
Focus
Technolovendor
URL3
ven.com/
Documentum,
Pleasanton
(CA)
burg
prise.coml
gies
Microsoft,
GmbH,
Redmond
Munich
(WA)
altavier
FileNET,
Interwoven,
Pironet
AG,
GmbH,
Costa
Cologne
Sunnyvale
Mesa
Berlin
(CA)
http://www.documenbird.comlproducts/drnl
http://www.gaussinterGauss
http://www.tomorrowInterprise
AG,
HamHummingbird,
focus-technologies.de/
http://www.microsoft.com/
North
York
http://www.infosquare.coml
http://www.saperion.coml
http://www.pironetInfo
Saperion
http://www.stellent.coml
Convera,
http://www.filenet.coml
http://www.altavier.de/
http://www.interwohttp://www.convera.coml
Stellent,
sqare,
Eden
AG,
Vienna
Santa
Berlin
Prairie
Clara
(VA)
(MN)
(CA)
http://www.humming-
DMS or CMS
ndh.coml
TeamSite (CMS)
cmserver/
a. All links were checked on 10/15/2003.
Table D-ll shows examples für intelligent search & retrieval systems
based on CBR technology which are also a technological
root ofKMS.
TABLE D-l1.
that are
Examples for case-based reasoning (CBR) sysems, vendors and URLs
CBR system
vendor
URL3
CBR works (now: empolis
orenge)
tec:inno, (now: Empolis
GmbH, Gütersloh)
http://www.empolis.de/
Advisor, Commerce
Kaidara, Palo Alto (CA)
http://www.kaidara.coml
ReCali
ISoft, Gif-sur- Yvette
(France)
http://www.isoft.fr/
--a.
All links were checked olll0/15/2003.