RTDM Company Profile UK:Layout 1

Transcription

RTDM Company Profile UK:Layout 1
RTDM Company Profile UK:Layout 1
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Company Profile
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Company profile
HRG Rennies Travel Incentive and Special Event
Management is one of South Africa’s largest incentive
houses, conducting outgoing incentives and operating
as a DMC (Destination Management Company) for
incoming incentive business. It is part of HRG Rennies
Travel, southern Africa’s largest travel group with over
100 branches around South Africa, Zimbabwe and
Namibia, a subsidiary of the Bidvest group, a major
Johannesburg Stock Exchange listed conglomerate.
HRG Rennies Travel Incentive and Special Event
Management has been operating since the 1970s and
currently has a staff compliment of 21 made up of 3
Management, 11 Regional and 3 International Account
Executives and 4 Accounting staff.
The Division runs on average, 50 incentive programmes
per year, with the number of delegates ranging from as
few as 10 to as many as 2000 and more per programme.
Clients are drawn from all sectors of business from around
the World with a slant towards the motor industry,
financial and investment and clothing and cosmetics
sectors. We have also handled a number of sporting
bodies over the years. We have been appointed as a
licensed FIFA Participating Tour Operator for World Cup
Soccer 2010.
Why HRG Rennies Travel DMC
• Part of the HRG Rennies Travel Group and have a
countrywide Branch network
• HRG Rennies Travel is a subsidiary of the Bidvest
group, a listed Company on the Johannesburg Stock
Exchange and therefore has strong financial stability
• Rennies Travel has been in existence for over 100
years
• HRG Rennies Travel is an ‘equal opportunity company’
• HRG Rennies Travel DMC offers a full spectrum of
Incentive, Meeting and Conference travel services
• Prepare comprehensive itineraries for any Incentive,
Conference or Meeting
• Have in-depth knowledge of the southern African
region
• Prepare creative itineraries and tailor-make them to
suit the clients’ needs
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Provide detailed information
Acknowledge a brief immediately
Have a 48-hour turnaround time
Have 22 branches nationwide and 68 foreign
exchange bureaux
Have an emergency call centre, based in Cape Town
Offer our clients guaranteed 24-hour assistance in the
event of emergencies
HRG Rennies Travel Travellers have access to our
Premier Club Lounges at all major airports in South
Africa, regardless of their class of ticket
Have the reach and buying power of a world leader in
corporate and private travel
Are able to negotiate the best packages
Have dedicated offices in Australia and the United
States of America
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Why South Africa
Nowhere else in the world can you combine business
with pleasure as easily as you can in South Africa. A
magnificent year-round climate, stunning landscapes, a
passion for the great outdoors, an incredible array of
wildlife and conservation areas, world-class sporting
facilities – including superb golf courses – and a rich,
vibrant social, cultural and political history all combine
to create a unique experience for the business traveller.
This is Business Unusual!
With daily air access from the Australia and New Zealand,
South Africa offers first class infrastructure, telecommunications and service levels, cosmopolitan lifestyle,
innovative cuisine and excellent value for money.
What sets South Africa apart?
Where else can you:• Celebrate the diversity of culture, language and
traditions of 13 different cultures;
• Experience the thrill of tracking the Big Five from the
back of an elephant;
• Enjoy the tranquility of an African morning, as you
paddle down the sparkling Zambezi River;
• Walk in the footsteps of Nelson Mandela - from
Robben Island to the streets of Cape Town, South
Africa’s Mother City;
• Sip a cool beer or a chilled South African white wine,
as you watch the big red sun drop into the Atlantic
Ocean;
• Dive with Great White Sharks;
• Hot Air Balloon over the plains of an extinct volcano;
• Dine with the ghosts of Presidents past at historic
Groote Schuur House or
• Share a home brew or two with the locals in a Soweto
Shebeen!
So leave the well travelled road and take a new direction
to discover the many gems that lie hidden all over
southern Africa. In every direction there are places to
enthrall and excite with all the ingredients to relax the
mind, energise the body and calm the soul. The perfect
environment for Business Unusual!
South Africa – It’s possible!
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HRG Rennies Travel DMC clients
• Unitrade/Unilever
• DM Technologies
• Beiersdorf
• Voltex
• Hunter Douglas
• SONY Japan
• De Beers
• Steiner Hygiene
• Konica Minolta
• Cecil Nurse
• McCarthy Motor Holdings
• Prestige Cleaners
* Carrier Air-conditioning
• Toyota Financial Services
• Volkswagen (Pty) Ltd
• Audi (Pty) Ltd
• Pick ‘n Pay
• GIBS
• Telkom
• Sasol
• Kitchler Lighting
• Bluehaven Pools
• Isuzu Motors
• KPSS – Radio Station
• Scitex
• Goldwell Cosmetics
• Fujitsu Electrical
• Computer Associates
• Yokohama
• Bozzuto’s
• Solterbeck
• Betta Electrical
• Brown Forman
• Lexmark
• SAME Time Next Year
• Michelin Tyres
• Yokohama Tires
• Lithotech
• Horizon Electric
• Fujitsu
• GESS Insurance
• Lotus
• Kitchencraft
• Optus
• WPGC Radio
• Osram
• WVEE Radio
• GEFA
• Stewarts Electrical Group
• Ainsworth Gaming Solutions
• US Government – OGAC
• German Football Federation
• Fortune 500
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Incentive packages
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Best of South Africa
1 Night at the Sandton Sun Hotel, Johannesburg
Inclusive of:
• Accommodation
• Dinner
2 Nights aboard Rovos Rail, Johannesburg – Cape
Town
Inclusive of:
• Accommodation
• Breakfasts
• Lunches
• Dinners
• Excursions
• Limited Laundry
• All drinks excluding champagne
2 Nights at the Taj Cape Town, Cape Town
Inclusive of:
• Accommodation
• Breakfasts
• Cape Point tour including lunch
• Dinner at a local restaurant
• Gala dinner including entertainment
2 Nights at Bush Lodge, Sabi Sabi Private Game
Reserve, Sabi Sands Reserve
Inclusive of:
• Accommodation
• Breakfasts
• Lunches
• Dinners
• Teas
• Bush walks
• Game drives
• Selected drinks
• Scheduled charter flights from Johannesburg
• All transport by escorted luxury coach
• Porterage and gratuities
• Assistance of an HRG Rennies Travel DMC Trip
Director
• Rate from GBP 4,065.00 per person sharing
• Based on a minimum of 40 guests
• Travelling low season – May to August 2011, subject
to exchange rate fluctuations. Terms and conditions
apply – available on request
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Affordable South Africa
3 Nights at the Table Bay Hotel, Cape Town
Inclusive of:
• Accommodation
• Breakfasts
• Full day Cape Point tour including lunch
• Full day Cape winelands tour including lunch
• Dinner at a local restaurant
• Gala dinner including entertainment
2 Nights at Ivory Tree Game Lodge, Pilanesberg
Game Reserve
Inclusive of:
• Accommodation
• Breakfasts
• Lunches
• Dinners
• Teas
• Game drives
• All transport by escorted luxury coach
• Porterage and gratuities
• Assistance of an HRG Rennies Travel DMC Trip
Director
• Rate from GBP 1,678.00 per person sharing
• Based on a minimum of 40 guests
• Travelling low season – May to August 2011, subject
to exchange rate flucautions. Terms and conditions
apply – available on request
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Affordable South Africa
2 Nights at the Cascades Hotel, Sun City
Inclusive of:
• Accommodation
• Breakfasts
• Elephant interaction including lunch
• Gala dinner including entertainment
2 Nights at Tau Game Lodge, Madikwe Game Reserve
Inclusive of:
• Accommodation
• Breakfasts
• Lunches
• Dinners
• Teas
• Game drives
• All transport by escorted luxury coach
• Porterage and gratuities
• Assistance of an HRG Rennies Travel DMC Trip
Director
• Rate from GBP 1,115.00 per person sharing
• Based on a minimum of 40 guests
• Travelling low season – May to August 2011, subject
to exchange rate flucautions. Terms and conditions
apply – available on request
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Highlights of South Africa
1 Night at the Sandton Sun Hotel, Johannesburg
Inclusive of:
• Accommodation
• Dinner
2 Nights at the Royal Livingstone Hotel, Zambia
Inclusive of:
• Accommodation
• Breakfasts
• Guided tour of the Victoria Falls
• Canoe safari on the Zambezi River
• Private dinner on the Lawns
• Dinner on the Livingstone Express Steam Train
3 Nights at the Taj Cape Town, Cape Town
Inclusive of:
• Accommodation
• Breakfasts
• Cape Point tour including lunch
• Cape winelands tour including lunch
• Dinner at a local restaurant
• Gala dinner including entertainment
2 Nights at River Lodge, Lion Sands Private Game
Reserve, Sabi Sands Reserve
Inclusive of:
• Accommodation
• Breakfasts
• Lunches
• Dinners
• Teas
• Bush walks
• Game drives
• Selected drinks
• Scheduled charter flights from Johannesburg
• All transport by escorted luxury coach
• Porterage and gratuities
• Assistance of an HRG Rennies Travel DMC Trip
Director
• Rate from GBP 3,985.00 per person sharing
• Based on a minimum of 20 guests
• Travelling low season – May to August 2011, subject
to exchange rate flucautions. Terms and conditions
apply – available on request
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PRE AND POST EXTENSION OPTIONS
Tau Game Lodge
Tau is a luxury safari lodge situated on the far northern
border of South Africa, in malaria-free Madikwe Game
Reserve, the 4th largest game reserve in the country.
27 major species of game roam this South African
nature reserve, making Tau Game Lodge the ideal place
for a safari holiday, offering Big 5 game safaris and birdwatching safaris.
The lodge was designed to reflect the natural
surroundings and makes use of the natural resources
wherever possible. Privately-owned Tau Game Lodge
was built in 1995 and overlooks a vast natural
waterhole, which attracts a variety of game.
The décor and furnishings are Africa-inspired and the
rooms are equipped with both air-conditioning and
ceiling fans. Thirty rustic thatched chalets are spread
out in U-formation on either side of the lodge, offering
excellent views of animals approaching the water from
the opposite bank.
Each chalet has its own wooden game viewing deck,
which allows one to experience the bush in privacy and
is equipped with an en-suite bathroom and open-air
shower.
2 Night at Tau Game Lodge, Madikwe Game Reserve
Inclusive of :
• Accommodation for 2 nights
• All meals
• 2 daily game drives per day
• All teas/coffees
• Return scheduled charter flights from O.R Tambo
Airport to the lodge
• Porterage
• Rate from GBP 1007.00 per person
• Based on minimum of 2 passengers
• Traveling in low season – May to August 2011
excluding June and July 2010
Terms and conditions apply – available on request.
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Azura Lodge - Benguerra Island
Imagine an unspoilt island within a National Park,
deserted beaches of pure white sand, sparkling
turquoise seas crisscrossed by local dhows plying their
trade, swaying palms, sunny days and star studded
nights…and you have Azura.
The hand built villas blend modern chic with all that is
traditional in Mozambique. The creature comforts you
would expect from a luxury boutique resort are there,
set off by locally sourced wooden beams and traditional
artwork beneath a thatched roof. Each is just footsteps
from the beach, yet designed with seclusion in mind.
Meals include local ingredients with contemporary style
and flair, with an emphasis on fresh fish and seafood.
A kaleidoscope of colour greets guests above and
below the ocean. Magnificent reefs for diving and
snorkeling, home to the turtles that nest on the island’s
outer shores. Migrating whales, dolphins, and the
elusive and protected dugong ply these waters, along
with marlin, sailfish and tuna to tempt the sports
fishermen. On land, towering sand dunes give way to
indigenous bush abundant with local flora and fauna,
an interesting variety of birdlife, as well as the odd
crocodile or two at the lakes. The island’s local people
make for fascinating cultural encounters, and the starry
night sky is quite magnificent to behold.
3 Nights at Azura Lodge, Benguerra Island,
Mozambique
Inclusive of :
• Accommodation for 3 nights
• All meals
• Selected drinks
• All teas/coffees
• Return scheduled flights from O.R Tambo Airport to
Vilanculos
• Return helicopter transfers from Vilanculos to
Benguerra Island
• 15 minute massage on arrival day
• Day island tour with guide in a 4x4 vehicle
• Sunset cruise on a dhow
• Laundry
• Porterage
• Rate from GBP 1,269.00 per person
• Based on minimum of 2 passengers
• Traveling in mid season – 01 April – 15 June 2011,
subject to exchange rate flucautions. Terms and
conditions apply – available on request.
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South Africa
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GENERAL INFORMATION
South Africa is located at the southern tip of Africa. It is
bordered by Namibia, Botswana, Zimbabwe,
Mozambique, Swaziland and Lesotho (which is
completely surrounded by South Africa). It is a vast
country with widely varying landscapes and has 11 official
languages, as well as an equally diverse population. South
Africa is renowned for its wines and is the world’s largest
producer of gold. South Africa has a strong economy and
is an influential player in African politics.
Capital
Government
Currency
Area
Population
Language
Religion
Electricity
Calling Code
Internet TLD
Time Zone
Pretoria - Administrative
Cape Town - Legislative
Bloemfontein - Judicial
Republic
Rand (ZAR)
Total: 1,219,912 km2
Land: 1,219,912 km2
Water: 0 km2
44,6 million (July 2008 est.)
There are 11 official languages:- Afrikaans
- English
- Ndebele
- Xhosa
- Zulu
- Sepedi
- Sesotho
- Setswana
- Swati
- Tshivenda
- Xitsonga
Christian 68% (includes most
whites and “Coloureds”, about 60%
of Blacks and about 40% of
Indians), Muslim 2%, Hindu 1.5%
(60% of Indians), indigenous
beliefs and animist 28.5%
220-240V/50HZ (South Africa plug)
+27
.za
UTC+2
South Africa is divided into 9 provinces, they are:
• Eastern Cape
• Free State
• Gauteng
• KwaZula-Natal
• Limpopo
• Mpumalanga
• North West
• Northern Cape
• Western Cape
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Capitals
Pretoria - The administrative capital of the country
Cape Town - The legislative capital and seat of Parliament.
A world-class city named for its proximity to the Cape of
Good Hope. Also within a stone’s throw of South Africa’s
winelands
Bloemfontein - Location of the Supreme Court of Appeal,
the highest court in non-constitutional matters. The
Constitutional Court in Johannesburg became the highest
court in constitutional matters in 1994.
Other Cities
• Durban - Largest city in KwaZula-Natal, second
largest in South Africa and popular coastal holiday
destination for South Africans.
• Johannesburg - The economic heart of Africa and
the most common entry point into southern Africa.
• Nelspruit - Capital of Mpumalanga and gateway to
Mozambique.
• Polokwane - Capital of Limpopo (formally known as
Pietersburg) and a good jump-off point for visits to
the northern parts of the Kruger National Park and
Zimbabwe.
• Port Elizabeth - Coastal city in the Eastern Cape with
Addo Elephant National Park located close by.
• Kimberley - Capital of the Northern Cape Province.
Famous for its diamonds and “Big Hole”.
• Upington- Located in the arid Northern Cape
Province, this city is a good base when exploring the
Kalahari desert and the many national parks located
in the Northern Cape.
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DRESS
Johannesburg, Cape Town and Sun City: - Smart casual
wear is appropriate with comfortable shoes and a light
jacket or wind breaker. In the evening, the same applies,
but most quality restaurants ask patrons not to wear jeans,
shorts or runners.
Kruger National Park and Pilanesberg Game Reserve:
Traditionally bush wear is in neutral colours – khaki,
browns and creams. Trousers and jackets are a must with
the early morning and night game drives getting very cold
due to the open vehicles creating a high wind-chill factor.
Layers are recommended, that can either be peeled off as
the morning gets warmer or layered on as day turns to
night. The sun is still quite strong during the day and
sunglasses, hats or caps and sunscreen are highly
recommended.
Victoria Falls (Zambia) :
• Light cotton tops and cotton trousers / shorts in
summer
• Long-sleeved blouses / shirts for game drives or
safaris (even in summer, they will protect you from
the sun and from mosquitoes)
• Safari trousers for evenings and cooler days
• T-shirts
• Shorts or a light skirt
• Jeans or safari trousers for evenings and cooler days
• Khaki, brown, and beige colours for game hikes and
safaris
• White is not a suitable colour for most game viewing
or hiking safaris. Firstly it increases your visibility
quotient to the animals you are wanting to get a
closer look at and secondly it will get dirty very
quickly
• Fleece or sweater and a windbreaker for game drives,
because it is highly possible that you may go out on a
hot day, but be faced with a chill evening on your
return. Some areas have a steep temperature
gradient. ie: Hot days and very cool nights
• Sunblock, sunglasses, hat, insect repellent,
moisturiser, lip salve - these are essentials. The African
sun is harsh most of the year
• Comfortable walking shoes or sturdy hiking boots.
Sneakers and trainer type footwear is not suitable for
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game or safari hikes, especially white footwear
• Layers are most practical for the fluctuating day /
night temperatures of Africa. Dull and / or neutral
colours are more suitable for safaris
• Cotton clothing is recommended for summer. It is
best to pack hardy, durable clothing generally, casual
comfortable clothing is suitable throughout the year.
CLIMATE
General - April and May bring autumn leaves, warm days
and cool nights. June, July and August are the coldest
months of the year, with frequent rain in the Western Cape.
September and October sees the trees once again
blooming as spring is in the air. Days are warm with nights
slightly cooler. November - March offers warm to hot
summer days, with frequent late afternoon rains in the
lowveld.
Johannesburg, Cape Town and Sun City
Johannesburg - The city enjoys a dry, sunny climate, with
the exception of occasional late afternoon downpours in
the summer months of October to April. Temperatures in
Johannesburg are usually fairly mild thanks to the city’s
high altitude, with the average maximum daytime
temperature in January of + 22°C, dropping to an average
maximum of around + 8°C in June. During the winter, the
temperature occasionally drops to below freezing at night
time, causing frost.
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Snow is a very rare occurrence in Johannesburg due to the
dry climate. The annual average rainfall is around 650
millimetres, which is mostly concentrated in the summer
months.
Despite the relatively dry climate, Johannesburg has about
six million trees, and it is often claimed that the city has
the largest man-made (non-commercial) forest in the
world. Due to this large number of trees in Johannesburg,
the bird life in the city’s parks and gardens is varied and
interesting. It can be very rewarding just relaxing in the
garden and doing some bird watching!
Cape - May in the Cape is the end of summer with the days
cooling down and the wetter, windy weather moving in,
although most days are still clear and mild. Daytime
temperatures are normally between 20 and 25 deg C with
night time dropping to below 10 deg C.
Victoria Falls (Zambia) - The weather at Victoria Falls is
generally hot and dry except inside and near Batoka
Gorge, where it’s hot and wet. The area averages eight
hours of sunshine per day, so if you’re looking for a bit of
African sun, Victoria Falls is where you would want to bake.
The summer rainy season lasts from November to March,
and the rain usually comes in the form of afternoon
thundershowers.
During this time the weather can be quite unpredictable,
with torrential downpours one day, and clear skies the
next. There is a considerable difference in the flow of
water over the Falls from the rainy to the dry season. If
you’re planning a holiday, this may affect your decision of
when to travel to Victoria Falls. If you are visiting Victoria
Falls in the cooler months from April to July, be sure to
pack some long pants and a jacket to avoid getting chilly.
Nights in Victoria Falls can sometimes be cold, but never
unbearably so.
Climate
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
High(°C)
30
30
30
27
25
24
23
26
29
29
32
30
Low(°C)
23
23
21
17
12
8
8
11
16
18
21
22
Precipitation (cm) 16.6 10 3.9 3.5 0.9 0.3 1.6 1.6 2.4 4.9 11.4 11.2
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ELECTRICITY
City and town power is 220/230 volts AC. Adapter plugs
may be needed to use any electrical equipment.
HEALTH and IMMUNISATION
Malaria is endemic in some parts of Mpumalanga,
Northern Province and KwaZulu-Natal, where it is essential
to take precautions. Consult a doctor or pharmacist about
the most suitable prophylactic. Mosquito repellent sprays
are available in the rooms at most game lodges.
CONVERSIONS - Distances and Temperatures
Distances throughout South Africa are given in kilometres.
One mile is equivalent to 1.621 kilometres.
Temperatures are given in degrees Celsius (also known as
Centigrade).
TIME DIFFERENCES
Throughout the year Standard Time in South Africa is two
hours ahead of Greenwich Mean Time.
TIPPING
In restaurants it depends on service, 10-15% of the bill is
usual. Taxi drivers also expect 10% of the amount charged.
Porters generally receive R5.00 per bag.
WATER
Tap water is quite safe to drink throughout South Africa.
WEALTH
Although occupying 4% of Africa, South Africa has more
than half the cars, telephones, auto-banks and industrial
facilities of the whole continent. Most of these are in
Gauteng.
CURRENCY – South Africa
The currency unit is the Rand, denoted by the symbol R.
R1.00 = 100 cents.
The following currency is in circulation: Coins: 5c; 10c; 20c;
50c; R1; R5 Notes: R10; R20; R50; R100; R200
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The currency is the Rand (ZAR), divided into 100 cents (c).
Notes are in denominations of R200, R100, R50, R20 and R10.
Higher value notes are slightly larger in physical size than
small value notes. All notes have a metallic security strip and
a watermark. Note that there are two types of R5 coins in
circulation. One is a silver-coloured coin while the other is
silver-coloured with a copper insert. Both are legal currency.
Coins are in denominations of R5, R2, R1, 50c, 20c, 10c and
5c. Production of 2c and 1c coins was suspended in April
2002, but those still in circulation remain legal tender. All
transactions are rounded down to the nearest lower 5c, so
as not to require the use of 2c and 1c coins.
Rough conversion rates as at September 2009: (AUS) 1:R7.60c, (USD) - 1:R7.60c, (EUR) - 1:R10.60c and (GBP) 1:R12.10c (as at 1 February 2010). Carry one of the above
currencies, as conversion between any of them and the
Rand can be done at any bank without trouble. South
Africa is part of the Southern African Common Monetary
Area and the Rand can be used in Namibia (where it is an
official currency along with the Namibian Dollar) as well
as Lesotho and Swaziland (where it is widely accepted, but
not an official currency)
Traveller’s Cheques are a safe way of carrying money
around. You can exchange them at all banks (you will find
one even in the roughest places) and you will get a refund
if they are stolen. The disadvantage is that you cannot pay
with them and you will need change when exchanging
them into Rand. Use ATMs instead if possible.
Automated teller machines (ATMs), linked to all major
international networks, are available throughout the
country and will generally dispense money in a mixture of
denominations between R200 and R10, with about 80% of
the value requested being high value notes and the rest in
smaller denominations. You can use any Cirrus or Maestro
card as well as all major credit and debit cards at the ATMs.
It is wisest to use only ATMs that are inside a mall or other
building. Always be careful to make sure no one is
watching you enter your PIN, and be vigilant about scams
(e.g. machines that seem to eat your card and won’t give
it back after you enter the PIN). The till points at some
major retail stores (such as Pick ‘n Pay) also act as ATMs.
Simply tell the checkout clerk that you would like to
withdraw money.
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VISA and MasterCard are accepted almost everywhere,
while American Express and Diners Club are also accepted,
but not as widely. Most retail stores accept credit cards and
pin based debit cards as payment.
CREDIT CARDS
Major international cards such as American Express, Diners
Club, Visa and MasterCard are accepted in South Africa.
Although some retail establishments only accept Visa and
MasterCard.
CURRENCY – Zambia
The Zambian currency is the Kwacha (ZMK), divided into
100 ngwee, but the coins are now worthless and seldom
used. It is best to bring travellers cheques, US Dollars or
Pounds Sterling which can be exchanged at the many
bureaux de change found in the main towns. While most
of the tourist hotels, restaurants, travel agents and larger
shops, especially in Lusaka and Livingstone, accept credit
cards many outlets in the rural areas do not and deal only
in local currency. ATMs are available in Lusaka and some of
the major towns. Banking hours vary but are usually
8.30am to 2.30pm on weekdays and mornings of the first
and last Saturday of the month.
VAT (Value Added Tax)
Currently set at 14%, VAT is included in the price of most
goods and services. Foreign visitors are not exempt from
paying VAT on purchased goods. They may however claim
back VAT paid on items taken out of the country when the
total value exceeds R500.00. The refund is claimed at the
airport of departure.
LAND
South Africa is larger than Germany, France, Italy, Belgium
and Holland combined. It has the world’s largest game
reserve - the Kruger National Park that covers an area
greater than Wales.
POPULATION
The total population of South Africa is estimated at 44, 6
million.
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PUBLIC HOLIDAYS
New Years Day
Human Rights Day
Easter
Family Day
Freedom Day
Workers Day
Youth Day
Women’s Day
Heritage Day
Day of Reconciliation
Christmas
Day of Goodwill
01 January
21 March
Good Friday, Easter Sunday
Easter Monday
27 April
01 May
16 June
09 August
24 September
16 December
25 December
26 December
Note: When a public holiday falls on a Sunday, the Monday
becomes a holiday as well, although must retailers open,
all banks, Bureaux de Change and most businesses are
closed.
LANGUAGES
The 11 official languages in South Africa are: Afrikaans,
Zulu, Xhosa, English, Pedi, Tswana, Sotho, Tsonga, Swahili,
Venda and Ndebele.
USEFUL PHRASES TO KNOW ARE:
ENGLISH
Hello
Please
Hotel
Good Morning
Welcome
Yes
No
AFRIKAANS
Hello
Asseblief
Hotel
Goeie Môre
Welkom
Ja
Nee
ZULU
Sawubona
Ngiyacela
Ihotela
Sawubona
Siyakwamukela
Yebo
Cha
EXPRESSIONS
The following are common expressions
(South Africanisms)
Dankie
Thank you
Babelas
Hangover
Biltong
Dried meat (Jerky)
Bonsella
Gratuity
Braai
B-B-Q
Lekker
Nice
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Robot
Sies
Stoep
Tokoloshe
Toyi Toyi
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In a little while
Traffic light
An expression of disgust
Veranda
An evil spirit
A dance of protest or celebration
Few words you may encounter are:
eish - as in, “eish, it’s hot today”, “eish, that’s expensive” or
“eish, that’s too far to drive”
lekker - nice, enjoyable
howzit - how is it? (generally a rhetorical question)
yebo - yes
boet, bru, china or ou - brother or man (equivalent to dude
or bro)
koppie - a small hill (can also mean a cup)
Madiba - Nelson Mandela
Molo - Hello (in Xhosa)
robot - traffic light
tannie - (auntie) respectful term for an older woman
oom - (uncle) respectful term for an older man
tinkle - phone call
just now - sometime soon (from Afrikaans “net-nou”)
now now - sooner than just now! (from Afrikaans “nounou”, pronounced no-no)
braai - barbecue.
cheers - we use this for saying good-bye, as well as saying
thank you and for the occasional toast.
heita - hello
sharp - (usually pronounced quickly) OK
sure-sure more pronounced like sho-sho - Correct,
Agreement, Thank you
VISAS
Most nationalities get up to 3 months entry on arrival.
Check with the Home Affairs and your travel agent
whether you need to prearrange a visa. Do not show up
without a visa if you are required to have one, as visas will
not be issued at points of entry. If needed, you can extend
your visa in South Africa. With an extension the total
amount of time you are allowed to stay is 6 months.
Make sure you have 2 blank pages back to back in your
passport and that it is valid for at least 30 days after your
intended date of departure. Make sure you have a return
ticket available or they will send you back. If you need to
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pick up a ticket at the airport have the flight number and
details handy and speak with the customs official, they
should check your story out and let you in (be firm). Be
wary of arriving with a damaged passport as new security
measures might prevent your entry.
ARRIVAL INTO SOUTH AFRICA
South Africa has 10 international airports, the two major
ones being Cape Town International and O.R. Tambo
International Airport in Johannesburg. Regular flights
arrive from major centres throughout Africa including:
Blantyre, Cairo, Gaborone, Dar es Salaam, Harare,
Lilongwe, Livingstone, Luanda, Lusaka, Kinshasa, Maputo,
Manzini, Maun, Mauritius, Nairobi, Victoria Falls and
Windhoek.
Direct flights also arrive from major European centres,
including: Amsterdam, Athens, Madrid, London, Paris,
Istanbul, Frankfurt, Munich, Zurich and Lisbon.
There are also direct flights from Abu Dhabi, Dubai, Doha,
New York, Atlanta, Washington, D.C., Buenos Aires,
Mumbai, Hong Kong, Kuala Lumpur, Sao Paulo, Singapore,
Sydney and Perth.
GROUND TRANSPORTATION
By plane
South Africa has a well established domestic air travel
infrastructure with links between all major centres.
By car
All measurements use the metric system; distances on
road signs are in kilometres (1 mile = 1.6 km) and fuel is
sold by the litre (1 US gallon = 3.8 litres).
Many cars in South Africa have manual transmissions and
the selection of automatics may be limited.
By bus (coach)
There are scheduled bus services between Cape Town,
Johannesburg, Durban and other cities (with stops in
between), as well as connections to neighbouring
countries. However, tour groups will normally be collected
at the airport in luxury air-conditioned coaches. For all
group tours, luxury air-conditioned coaches are also used.
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STAY SAFE
By being vigilant and using common sense you should
have a safe and pleasant trip as hundreds of thousands of
people have each year. The key is to know and stick to
general safety precautions you would follow in any of the
world’s major cities e.g. don’t walk around in deserted
areas at night, don’t advertise possession of money and
expensive accessories.
Do not accept offers from friendly strangers. Do not wear
extravagant jewellery or expensive watches. Do not wear
a tummy bag with all your valuables. Distribute your
valuables in inside pockets and other pockets. Do not
carry large sums of money.
Visiting the townships is possible, and will be arranged on
a guided tour.
Please also note that taking an evening stroll, or walking to
venues after dark can be very risky! It simply is NOT part of
the culture in South Africa, as it is in Europe, North America
or Australia. It is best to take a taxi (a meter cab - not a
minibus taxi) or private vehicle for an “evening out”.
IMPORTANT TELEPHONE NUMBERS
The National Tourism Information and Safety Line, ? +27
(0)83 123-2345. Operated by South African Tourism
From a fixed line
107 - Emergency
10111 - Police
10177 - Ambulance
082911 - Netcare911 and The National Sea Rescue
Institute
From a mobile phone
112 - All Emergencies
082911 - Netcare911 and The National Sea Rescue
Institute (You only need to dial 911 from Vodacom mobile
phones)
Make International Call at Local Rates from South Africa
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WILDLIFE SAFETY
One of the main reasons travellers visit South Africa is to
experience the outdoors and see the wide range of wildlife.
When driving in a wildlife reserve, always keep to the
speed limits and stay inside your car at all times. On game
drives or walks, always follow the instructions of your
guide.
Ensure that you wear socks and boots whenever you are
walking in the bush; do not wear open sandals. A good
pair of boots can stop snake and insect bites and avoid any
possible cuts that may lead to infections.
In many areas you may encounter wildlife while driving on
public roads, monkeys and baboons are especially
common. Do not get out of the vehicle to take photos or
otherwise try to interact with the animals. These are wild
animals and their actions can be unpredictable.
Sometimes you might find yourself in the open with wild
animals (often happens with baboons at Cape Point). Keep
your distance and always ensure that the animals are only
to one side of you, do not walk between two groups or
individuals. A female baboon may get rather upset if you
separate her from her child.
Always check with locals before swimming in a river or
lake as there may be crocodiles or hippos. Most major
beaches in KwaZulu-Natal have shark nets installed. If you
intend to swim anywhere other that the main beaches,
check with a local first. Note that shark nets may be
removed for a couple of days during the annual sardine
run (normally along the KwaZulu-Natal coast between
early May and late July). This is done to avoid excessive
shark and other marine life fatalities. Notices are posted
on beaches during these times.
FOOD AND BEVERAGE
South African cuisine is just as diverse as its cultures, with
influences from British, Dutch, German, Indian, Malay,
Portuguese and of course all the indigenous tribes.
Braaivleis, meat roasted barbecue-style over an open
wood or charcoal fire, is very popular and generally done
at weekend social events. The act of roasting the meat as
well as the social event is referred to as a braai.
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Pap, a porridge made with corn meal. Slappap (runny
porridge), is smooth and often eaten as a breakfast
porridge, Stywepap (stiff porridge) has a doughy and
more lumpy consistency and is often used as a
replacement for rice or other starches. Krummelpap
(crumby porridge) is drier, resembles couscous and is
often served at a braai covered in a saucy tomato relish.
Potjiekos, a meat and vegetable stew made in a cast iron
pot over an open fire. A favourite at braais.
Boerewors, a spicy sausage. Boerewors Rolls are hotdog
buns with boerewors rather than hotdogs, traditionally
garnished with an onion and tomato relish.
Biltong and Droëwors, seasoned meat or sausage that
has been air dried like jerky. Beef, game and ostrich meat
are often used. A favourite at sports events and while
travelling.
Bunny chows, half a loaf of bread with the inside replaced
by lamb or beef curry is a dish not to be missed when
travelling to KwaZulu Natal.
Bobotie, meatloaf with a Cape Malay influence, seasoned
with curry and spices, topped with a savoury custard.
Morogo, a wild spinach on its own or with potato.
Sometimes served with pap.
Waterblommetjiebredie, mutton and indigenous water
lily stew.
Masonja, for the culinary adventurer, fried Mopanie
worms.
Fast food
You will find the usual array of international fast food
outlets. McDonalds, KFC and Wimpy are well represented
throughout the country.
Local franchises worth mentioning are Black Steer and
Steers for the best burgers and Nando’s peri-peri chicken.
Drink
Municipal tap water is safe to drink.
The legal age to purchase and drink alcohol in South Africa
is 18. Almost all restaurants are licensed to serve liquor.
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Beer
Local beer production is dominated by SABMiller with
Castle, Hansa, Black Label and Castle Milk Stout being the
most popular brands.
Imported beers such as Stella Artois and Grolsch are also
widely available.
Prices can vary widely depending on the establishment.
Wine
South Africa has a well established wine industry with
most of the wine produced concentrated in the Cape
Winelands in the Western Cape and along the Orange
River in the Northern Cape
Liqueurs
Amarula Cream is made from the marula fruit. The marula
fruit is a favourite treat for African elephants, baboons and
monkeys and in the liqueur form definitely not something
to be passed over by humans. Pour over crushed ice and
enjoy. The taste, colour and texture is very similar to the
world famous Baileys Irish Cream. Cape Velvet is a
favourite in and around Cape Town.
Tea and Coffee
The local Rooibos tea, made from a herb from the
Cederberg Mountains is a favourite for many South
Africans. You will find coffee shops in most shopping malls,
such as Mugg & Bean and House of Coffees . Coffee shops
similar in concept to Starbucks, like Seattle Coffee
Company and Vida e Caffe (Portuguese themed), are
becoming commonplace.
Smoking
Except for some pubs, smoking is banned in all enclosed
public spaces, these include airports, shopping malls and
theatres. Most restaurants do have smoking sections, either
separately ventilated indoor areas or outdoor open areas.
Shopping
Prices in shops are fixed, but prices in open markets or
from street vendors are open to barter.
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PLACES OF INTEREST
South Africa is a paradise for anyone interested in natural
history. A wide range of species (some potentially
dangerous) may be encountered in parks, farms, private
reserves and even on the roads.
The Kruger National Park is exceptionally well managed
and a favourite tourist destination.
There are also a large number of smaller parks, like the
Hluhluwe-Umfolozi Park, Addo Elephant National Park,
Madikwe Game Reserve and Pilanesberg National Park.
There are many geographical features and landmarks in
South Africa worth a visit:
• The Augrabies Falls carved out by the Orange River
in the Northern Cape
• The Blyde River Canyon in Mpumalanga is the third
largest Canyon in the world.
• The Tugela Falls, the second highest waterfall in the
world, located in the Drakensberg
• The Drakensberg Escarpment and surrounding
areas in Mpumalanga
• The southernmost tip of Africa at Cape Agulhas
• The Garden Route - One of the top destinations,
running along the southern coast from Mossel Bay to
Port Elizabeth.
• The Wild Coast - offers spectacular coastlines
without the tourist crowd. The whole region is very
rural and infrastructure is sparse, so plan ahead.
• The Drakensberg mountain range, if you like hiking
• The Whale Coast along the Overberg Coast from
Hermanus past Gansbaai to De Hoop Nature Reserve
With 2 798km of coastline one can also expect to find
excellent beaches and coastal activities. Durban, has not
only the beaches, but also the Indian market. Port Elizabeth
for swimming and scuba diving and other water related
activities. Jeffreys Bay, the surfing mecca of South Africa.
Other places not to miss, include:
• Cape Town - the mother city is a must. Be sure to visit
its famous landmarks Table Mountain and the Cape of
Good Hope
• The famous Cape Winelands around Stellenbosch,
Paarl and Franschhoek.
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• The semi-desert Karoo and the famous ostrich
farms near Oudtshoorn, as well as the Big Hole in the
diamond city of Kimberley.
• Johannesburg, the economic powerhouse of Africa.
A number of UNESCO World Heritage Sites are also
located in South Africa:
• The Cradle of Humankind, near Johannesburg is a
must see for anyone interested in where we all
started. A large collection of caves rich in hominid
and advanced ape fossils.
• Robben Island just off the coast from Cape Town
where Nelson Mandela was imprisoned for many
years.
• The Cape Floral Region in the Western Cape
• iSimangaliso Wetland Park,
• Mapungubwe Kingdom, in the North-West
• Ukhahlamba Drakensberg Park, for its landscape,
biodiversity and rock art.
• Vredefort Dome, remnants of the world’s largest and
oldest meteorite impact crater.
CONTACT DETAILS
United Kingdom office
Jane Filler from FiveStarrFiller
T: 0208 651 0555
M: 07905 552120
E: [email protected]
Twitter: fivestarjane
www.fivestarfiller.com
The Beach House, 11 Beech Way, Selsdon, Surrey CR2 8QR
Johannesburg office
10th Floor Rennie House, 19 Ameshoff Street
Braamfontein 2001, South Africa
PO Box 9395
Johannesburg 2000
South Africa
Susan van de Merwe
T: +27 (0)11 407 2508
F: +27 (0)86 538 1191
M: +27 (0)82 891 4175
E: [email protected]
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