A time to focus on value

April 2009 | Issue 7
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Navigator
3M Health Information Systems
A time to focus on value
Hospitals face daunting challenges in
this economic downturn. According to
the American Hospital Association’s
November 2008 survey1 of 763 U.S.
hospital CEOs, the executives reported:
• A 38 percent decline in admissions
and a 30 percent decline in elective
procedures
Jon Lindekugel
President, 3M Health Information Systems
• A 33 percent increase in interest
expense and a 65 percent increase
in accounts receivable
• A 51 percent increase in the
proportion of patients “unable to pay
for care” and a 37 percent increase
in the need for subsidized services
• An inability to issue bonds to raise
cash (11 percent of the respondents)
We see similar trends with our clients.
Revenue is falling. Margins are thin.
Less cash on hand makes it more
difficult to expand services and create
new revenue streams. As economic
pressures strain the financial health
of hospitals, they are delaying capital
spending, cutting administrative costs,
and reducing both staff and services.
At the same time, hospitals face
increased pressure from the continuing
Recovery Audit Contractor (RAC)
program, and from regulatory changes,
such as Medicare withholding for
hospital-acquired conditions (HACs),
the transition to ICD-10, and the
economic stimulus package with its
directives for implementing electronic
health records.
These regulatory issues and economic
pressures call for a sharpened focus on
real value. But what can be done now to
address these challenges?
The good news: there is
much that can be done.
Hospitals are only beginning to
tap the potential gains from health
information process improvement and
analysis. Here are just a few examples
of how 3M products and services can
help our clients improve clinical and
financial outcomes along the healthcare
continuum:
• Reduce operating costs and revenue
on hold by linking tools for speech
recognition, transcription and
document management with coding
solutions, such as remote coding
and computer-assisted coding.
• Improve coder productivity, speed
up reimbursement, and improve
accuracy by using computerassisted coding tools. A recent 3M
study found the time spent coding
can be reduced by an average of
29 percent using 3M™ Codefinder™
Computer-Assisted Edition.
• Help reduce claims denials and
costly write-offs for both physician
» CONTINUED ON PAGE 3
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In This Issue
Spotlight | 1, 3
News and Views | 8-9
A time to focus on value
Product updates, industry insights and more
Industry Insight | 4-5
Products and Services | 10-11
Creating value in tough times
Roadmap to Health Information Exchange
Customer Profile | 6-7
Event Calendar | 12
Mary Washington Hospital
Conference and tradeshow schedules
*For a free online subscription to 3M Navigator, go to www.3Mhis.com/Navigator
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3M Health Information Systems
» CONTINUED FROM PAGE 1 | A TIME TO FOCUS ON VALUE
groups and hospitals by employing
online tools to validate medical
necessity before rendering services.
• Increase hospital case mix index,
typically by 2-4 percent, with a
potential 4:1 return on investment,
by implementing documentation
improvement programs. Most
hospitals can recoup program costs
within five months.
• Add net revenue to the hospital’s
bottom line by analyzing and
executing a comprehensive and
defensible pricing structure.
• Capture full and accurate
reimbursement, reduce
vulnerability, manage the cost of
compliance, prevent potential takebacks, and avoid claims denials
from the start by taking a proactive
approach to such regulatory
compliance issues as HACs, MSDRGs, ICD-10, and RAC audits.
• Reduce systems costs, reduce
record deficiencies, and improve
overall quality by moving to a true
EMR that gives physicians and other
providers online access to medical
records from anywhere.
• Enhance the transfer of patient
data—connecting thousands
of providers, departments, and
facilities—by implementing
electronic health information
networks.
For 3M, the real value comes down
to aligning our strategy and internal
processes with our clients’ strategy
and processes. This requires an open
dialogue about how we’re doing and
how we can become easier to do
business with. This means enhanced
processes for pricing, contracting,
software implementation, delivery
of services, and ongoing support to
align with our clients’ operational
needs. The value—for our clients and
for us—comes in making sustainable
changes to core processes within a
hospital’s workflow that can impact
overall revenue, reduce costs, address
quality and compliance, and increase
productivity.
Source: American Hospital Association
(Nov. 2008). Rapid Response Survey,
The Economic Crisis: Impact on Hospitals.
Http://www.Aha.Org/aha/research-andtrends/health-and-hospital-trends/2008.html
1
We look forward to building the value
of our ongoing partnership.
For more information on how our solutions can assist your organization,
contact your 3M sales representative, call us toll-free at 800-367-2447,
or visit us online at www.3Mhis.com. We welcome your ideas for
how we can work together to address the challenges of these times:
[email protected]
www.
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3
Industry Insight:
Creating value in tough times:
3M clients speak out on value
Edward Barreto
Record completion operations manager,
University of California-San Diego
Soaring costs and a rising federal deficit
portend substantial challenges for
financing health care in the U.S.
through gains in productivity and
by focusing on revenue integrity and
quality.
According to reports issued by the
Department of Health and Human
Services1, the U.S. has seen several years
of double-digit increases in healthcare
costs since the millennium began. CMS
projects that by 2018 national health
expenditures may reach 20.3 percent
of the Gross Domestic Product (GDP),
some $4.4 trillion, with annual growth
rates outpacing the economy as a whole.
Edward Barreto, record completion
operations manager, University of
California-San Diego, San Diego, Calif.
At the same time, many healthcare
dollars are wasted on inefficient
processes. In tough economic times,
every business has to dig deeper to find
ways to cut costs, streamline processes
and maintain viability. Healthcare
providers are no different.
Navigator talked to 3M customers about
how they are finding ways to maintain
and even build return on investment
4
Teri Phillips, RHIA, MBA
Manager, health information
St. Anthony’s Memorial Hospital
Four years ago, our record completion rate
was at an average of 30 days, which not
only held up accounts receivable, but also
violated a California statute mandating
completion in 14 days. This was happening
even though we had a fine and suspension
program in place for non-complying
physicians.
We created a development team
comprised of health information services,
the medical staff executive committee,
and medical records oversight to figure
out how we were going to make this policy
work. Our physician champion came up
with the idea of clinical system lockout.
Physicians who don’t complete their
3M Health Information Systems
records can’t access the system. There
are exceptions when patient care is an
issue, and of course we give physicians
every opportunity to dictate their reports
by e-mailing many reminders. As a result,
we reduced our delinquency rate to 9.4
percent, and 85 percent of discharge
summaries are dictated on the day of
discharge. We couldn’t do this if we didn’t
have an integrated suite of software tools
that all work together, from transcription
to signature authorization to document
management to our provider histories.
We have an add-on software tool designed
for physicians that’s very popular—it
lets them create and edit their clinical
reports online—and we have several
hundred physicians and other ancillary
areas that use it: social work, physical
therapy, occupational therapy all utilize it,
and some physicians like it for discharge
summaries.
Teri Phillips, RHIA, MBA, manager, health
information, St. Anthony’s Memorial
Hospital, Effingham, Ill.
complete 180 degree change. She loved
the product, and we saw a significant gain
in her productivity. Productivity gains are
obviously the end result you want with
speech recognition; we are seeing some
transcriptionists showing gains of 40
percent.
DRG Software and analysis tools, which
enabled us to see the added value of every
diagnosis. We’ve been working with that
for a number of years now and we’ve
learned a lot, and so have our coders, such
as how specificity affects reimbursement
and profiling.
Our physicians really like our electronic
signature and document imaging software;
they can access medical records from
their office, their home, or anywhere in the
hospital. Not having to handle the paper
record when they complete it has been
wonderful for them.
With our most recent system upgrade, we
got some voice recognition reporting tools
that I’ve just started using. I am working
on getting a true picture of average lines
per minute with editing versus average
lines per minute transcribing. Although our
dictation volume continues to increase,
we’ve seen a dramatic decrease in our
cost per line per dictation. Based on what
we currently produce and our end costs,
the per-line cost has decreased by 28
percent since fiscal year 2002/2003. My
hope over time is to increase the volume
of work recognized and outsource a
percentage of that at a decreased cost per
line for outsource vendors.
Julie McArthur, manager, transcription
services, Providence Health Care,
Vancouver, BC
Freda Scott, RHIA, assistant director of
medical information services, Vanderbilt
Medical Center, Nashville, Tenn.
We also had utilization management (UM)
people doing concurrent documentation
review as an add-on to their
responsibilities. As we got closer to
MS-DRGs, we decided to move
documentation review to HIM and make
it a dedicated position. We started with
five people and now we have 10. When
UM was doing it, they were generating
800 queries over a nine month period;
now we generate 1,000 to 1,200 every
month. We’ve seen a major change in
our performance scores, especially our
mortality numbers, just through better
documentation and coding. This year, we
moved up to 15th in U.S. News and World
Report’s list of best hospitals in the nation.
So we’ve come a long way!
When we were getting ready to implement
speech recognition, one of my biggest
doubters turned into one of my biggest
champions. She volunteered to be in
the pilot program so she could prove it
wrong. Her actual words were, “This will
not work.” Well, her whole attitude did a
We’ve had a consulting relationship with
3M for years. In about 2003, they started
by helping us understand the impact of
mortality and severity on our hospital
profiling. At that time, we didn’t fare
so well when we benchmarked against
our peers. So we brought in 3M™ APR
At St. Anthony’s, we’ve completely
automated document management, which
has made it possible to reassign staff to
help coding or transcription as needed.
Coding can process records more quickly,
and they can communicate easily with
physicians electronically to increase
their accuracy. So bills are generated
quicker, too. Patient accounting can do
insurance verifications right away because
everything is accessible. That all adds to
the financial stability of the hospital.
Source: The Centers for Medicare &
Medicaid Services, Office of the Actuary.
National Health Expenditure Projections
2008-2018. http://www.cms.hhs.gov/
NationalHealthExpendData/downloads/
proj2008.pdf
1
www.
To learn more about how 3M solutions can help your organization, contact
your 3M representative, call us toll-free at 800-367-2447, or visit us online
at www.3Mhis.com.
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5
Customer Profile:
Mary Washington Hospital
Fredericksburg, Virginia
Transforming patient information from a paper-based to an electronic system
is a major project for any hospital, requiring the careful selection of appropriate
systems, proper implementation and the understanding and cooperation of hospital
staff and providers.
3M products used
• 3M™ ChartScan™ Software
• 3M ChartRelease Software
™
™
• 3M™ ChartView™ Software
• 3M™ ChartFact™ Software
• 3M™ Electronic Signature
Authentication (ESA) Software
• 3M™ ClinTrac™ Clinical
Abstracting Software
Mary Washington Hospital, a busy
acute-care hospital serving Northern
Virginia, was undergoing a significant
expansion of its services, when Evelyn
Bickley, the hospital’s health information
management (HIM) director, received
a mandate to improve efficiency and
reduce costs in her department.
Snapshot
An outdated paper-based system had
created roadblocks in the flow of
patient data and staff attempts to keep
up resulted in higher than acceptable
error rates. Requests for files could take
up to one week to fill, and delays in
processing paper charts meant growing
coding backlogs, longer A/R days, and
more back-end rework when claims were
denied.
Type of facility: Mary Washington
Hospital is a full-service hospital
based in Fredericksburg, Virginia. It
is the flagship facility of the Medicorp
Health System, a nonprofit regional
network of healthcare facilities and
wellness services.
In addition, the hospital was renting
off-site space to store thousands of paper
files. A full-time staff person was needed
simply to transfer files to and from
the hospital each day, since the HIM
department was located in a separate
building.
Number of beds: 420 with plans for
expansion into a new acute care facility.
Mary Washington Hospital
Services: A broad range of specialties
and services, including acute care,
behavioral care, birth center, cardiology,
emergency, oncology, palliative care,
radiology, surgery and a sleep center.
A process and system overhaul was
certainly needed, and timing was
crucial, because the organization was
adding two new facilities: a 40-bed
behavioral unit and a 100-bed acute care
hospital. The HIM department needed to
• 3M™ ChartScript™ Software
• 3M™ ChartID™ Software
• 3M™ Coding and
Reimbursement System
• 3M™ ProviderID Software
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The challenge
3M Health Information Systems
find a way to bring records under control
in an environment of rapid growth.
After evaluating a number of options on
the market, Mary Washington selected
3M’s suite of document management
applications, including 3M ChartScan,
3M ChartView, and 3M Electronic
Signature Authentication (ESA)
Software, for their comprehensive
features and ability to integrate with the
3M Coding and Reimbursement System
and 3M ClinTrac Clinical Abstracting
Software already in place at the hospital.
“Our goal was to eventually eliminate
paper in our department,” says Bickley.
“We knew the 3M products would work
together to make our coding, abstracting,
and chart management processes much
more efficient and accurate.”
The approach
In the planning stage, HIM staff
presented the new program at medical
staff and departmental meetings for
months leading up to implementation.
Hospital staff participated in hands-on
software demonstrations to understand
the impact on day-to-day workflow. In
the process, HIM identified what would
be of particular importance to various
constituencies and shaped the plan to
reflect the needs of key stakeholders.
“It was very interdisciplinary, including
involvement of nursing leadership, which
was essential,” says Bickley.
“Our goal was to eventually eliminate paper in our department. We knew
the 3M products would work together to make our coding, abstracting, and
chart management processes much more efficient and accurate.”
– Evelyn Bickley, HIM director, Mary Washington Hospital
Within six months of going live with
ER records, Mary Washington had all
areas live and operational immediately
afterwards. “I initially anticipated
needing six additional staff people just
to implement the new system,” notes
Bickley. “But staff acceptance made the
changeover happen much faster than we
expected. We pretty much lock the file
room door and rarely access the records.
That’s how quickly they switched to the
new process.”
The results
The move from a manual paper-based
system to an electronic one has had
a significant impact on efficiency.
With 3M™ ChartScan™ and 3M™ ESA
software applications in place, the
hospital has shortened the timeframe
for processing discharge records from
five days or longer to under 12 hours.
“It’s a huge time-savings,” notes Bickley.
“Previously, we could never keep up with
the manual paperwork and the analysis.
Coders would be looking for charts we
didn’t even have assembled yet.”
In fact, efficiency was so improved that
once the backlog of current files was
under control, staff had time to go back
and scan archived records into the new
system. Within a year, all patient records
were available either electronically or on
microfilm housed onsite, eliminating the
need and expense of offsite file storage.
In fact, the HIM department has been
able to streamline processes enough to
reduce the number of full-time HIM
employees by nine percent.
Bickley has also seen the accuracy
of her staff’s work improve beyond
expectations. Before the transition to
the 3M applications, it was difficult to
track errors, so quality control was a
haphazard process. “Errors would be
identified with the old paper system,
but there was no way to determine
accountability,” Bickley says. Today,
staff responsible for document
processing receives feedback on a
weekly basis, providing consistent, high
quality results.
Productivity has risen sharply with the
move to an electronic patient record. The
integration of the 3M chart management
applications with 3M coding and
abstracting software has enabled easy
access to the record, making it possible
to assign seven coders to work from
home. “The opportunity to use remote
coders means we can be very selective in
hiring,” Bickley reports. “We can attract
experienced coders from all regions of
the state.”
Physicians and staff are also realizing
the benefits of remote access. With the
3M™ ChartView™ interface, clinicians
can instantly access patient charts from
the past two years from any facility
within the MediCorp health system or
offsite if necessary. “We’re now planning
to roll out the system to our physician
practices, so that all of our physicians
have access,” says Bickley.
While the move to an electronic patient
record required careful planning and
active support from key departments,
most staff members adjusted to the new
paperless environment, and a year later,
wonder how work was accomplished
before the transition. “I think the impact
outside our department has been even
greater than we anticipated,” Bickley
comments. Software tools all working
together have enabled a quantum shift
in work processes and efficiency at key
points along the patient data stream.
“I call it one-stop shopping, the
integration of images with coding and
abstracting,” adds Bickley. “There’s no
going out to another application, it’s
all right here. And that just makes it
so easy.”
Proven results at Mary
Washington Hospital
• Records scanned in 12 hours
and available online to coders,
physicians, and key staff
• Streamlined HIM workflow,
improving productivity enough to
reduce FTEs by nine percent
• Eliminated costs associated with
offsite storage of paper records
and reduced supply costs
www.
For more information on how our solutions can assist your
organization, contact your 3M sales representative, call us toll-free
at 800-367-2447, or visit us online at www.3Mhis.com.
www.3Mhis.com | www.3Mhis.com/Navigator
7
News and Views:
Product updates, industry insights and more
China delegation meets with 3M Health Information Systems experts
On Monday, Feb. 23, 2009, a delegation of key stakeholders
from China’s Ministry of Health and China’s Health
Economics and Research Institute (CHEI) visited 3M offices
in Washington, DC, to meet with and learn from experts and
leaders from 3M Health Information Systems.
“China is in the midst of major healthcare
finance reform,” says Brian Mitchell, APAC
regional manager for 3M Health Information
Systems. “This meeting laid the groundwork
for exploring opportunities to collaborate
with and assist the China Ministry of Health
in addressing the healthcare financing and
information challenges it faces.”
Brian Mitchell
APAC regional manager
3M Health Information Systems
www.
For more information on our international solutions, call
us toll-free at 800-367-2447, or visit our international
web site for 3M Health Information Systems:
www.3Mhis.com/international.
8
3M Health Information Systems
ICD-10 Ready
Leading up to the October 2013 implementation of ICD-10,
3M Health Information Systems is providing a consistent
roadmap for meeting the challenges and realizing the
benefits of this landmark transition. 3M coding solutions are
used worldwide by nearly 5,000 healthcare organizations and
more than 180 managed care and payer organizations. The
3M™ Coding and Reimbursement System already provides
ICD-10 references for coders, and an ICD-10 comparison tool
is included in the April 2009 release.
Watch for ICD-10 articles by 3M experts in upcoming issues
of the Journal of AHIMA and the Healthcare Financial
Management.
www.
To learn more about ICD-10 and how 3M can help
you make a smooth transition, contact your 3M sales
representative, call us toll-free at 800-367-2447,
or visit us online at www.3Mhis.com/ICD-10.
The RACs finalize efforts. Are you ready?
With almost half of the country in
the first stage of the Recovery Audit
Contractor (RAC) rollout, hospitals
need to shore up their processes in
anticipation of the RAC audits. Prior to
conducting audits, the RACs have some
work to do. First and foremost, the
RACs will conduct outreach education
targeted for hospitals in each state
along with the Centers for Medicare
and Medicaid Services (CMS) and
the state hospital associations. Before
reviewing Medicare claims, the RAC
contractors have many behind-thescenes activities to complete, such as
having CMS approve any new issue
for review. According to the American
Hospital Association, the first RAC
audit activity under the permanent
program is anticipated for May 2009.
CMS had previously announced that
the RACs would begin with audits
of “black and white” billing issues
(e.g., automated audits not requiring
the review of medical records). As
each RAC demonstrates competency
to move to the complex audits that
require a review of the medical
record, hospitals will receive requests
for records from the RACs. Each
notification of a record request or
denial will start a chain of events for
hospitals in responding to the RACs.
Being prepared for RAC audits is
more than tracking and responding to
the contractors and their findings. It
requires more attention to compliance
and prevention activities as a proactive
measure in addressing RAC audits.
Connecting RAC efforts to prevention
of future improper payments is
essential.
The 3M™ RAC Ready Program is
designed to help providers move from
reacting to the RAC activities and
simply logging them to preparing for
the audits on an ongoing basis. This
program addresses several needs of
hospitals, including:
• A baseline assessment to identify
vulnerabilities
• Managing inappropriate short-stay
admissions through improved case
management processes
• Addressing coding accuracy through
coding compliance software that
now includes a RAC tracking tool
www.
For more information on the 3M RAC Ready Program and the timeline
of anticipated RAC activities with the associated hospital actions, go to
www.3Mhis.com/racs.
www.3Mhis.com | www.3Mhis.com/Navigator
9
Products and Services
Roadmap to Health Information Exchange
For years, healthcare providers and consumer
organizations have pushed for better transfer of patient
data among different care providers, departments, and
facilities. With the recent allocation of $300 million in
the federal economic stimulus bill for Health Information
Exchange (HIE), more funding may soon be available for
such initiatives. As organizations move to take advantage
of the funding, 3M experts are ready to help them plan and
implement a successful HIE.
HealthInfoNet links a third of Maine’s physicians
A year ago, 3M launched a pilot for Maine’s statewide
HealthInfoNet. This groundbreaking HIE places Maine
among the first states in the nation to build and operate a
statewide electronic health information network.
The pilot project is now live and seamlessly connects
more than 2,000 providers in 15 hospitals, about a third
of the state’s practicing physicians. In the coming months,
HealthInfoNet will expand to the entire state, linking
20,000 healthcare providers who serve a population of
over 1.3 million people—and saving the state about $50
million in annual healthcare expenses.1
LouHIE will offer free health record banking services
to 1.2 million citizens
In January 2009, 3M was selected as the prime contractor
for the Louisville Health Information Exchange
(LouHIE). The initiative will offer free health record
banking services to all 1.2 million citizens within the
Greater Louisville area.
The LouHIE health record bank will enable consumers
to accumulate, store, and manage their patient data in
a personal health bank record, including granting their
healthcare providers access to the data, if they wish. The
project is expected to be a model for other states that want
to create HIEs with health record banks.
Although HealthInfoNet and LouHIE represent two
different types of HIE, they are supported by the same
core architecture: the 3M™ Enterprise Master Person
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Index, 3M™ Clinical Data Repository, and 3M™ Healthcare
Data Dictionary. As the prime contractor for both projects,
3M partnered with frontend portal vendors to integrate
their best-of-breed products into flexible, highly scalable
solutions.
Regional and state clinical information-sharing networks
can be an important means of reducing medical errors,
fostering patient health, and controlling healthcare
costs. According to Dr. Lee Min Lau, 3M chief medical
informaticist, 3M’s experience with HealthInfoNet
provides a framework for forming other statewide HIEs.
She is presenting this framework at an educational session
of the Healthcare Information and Management Systems
Society (HIMSS) Conference in April 2009.
Shaun T. Alfreds, MBA, and David M. Witter, Jr. MA, “The Impact
of Electronic Health Information Exchange (HIE) Services in Maine:
Avoidable Service and Productivity Savings Estimates Related to
HealthInfoNet Services,” prepared for the Maine HealthInfoNet
Stakeholder Group, Main Quality Forum, Nov. 2008.
1
www.
For more information on our HIE solutions, contact
your 3M sales representative, call us toll-free at
800-367-2447, or visit us online at www.3Mhis.com.
3M Health Information Systems
Pilot sites for 3M™ Codefinder™ Computer-Assisted Edition
Using 3M™ Codefinder™ Computer-Assisted Edition, two
healthcare organizations have automated time-consuming
manual documentation review. The functionality
has freed coders to focus on coding accuracy and
compliance, while gaining productivity in the process.
Installation at Eastern Maine Medical Center
Early this year, 3M completed installation of the
3M Codefinder Computer-Assisted Edition at Eastern
Maine Medical Center (EMMC) in Bangor, Maine,
and Women’s Hospital in Baton Rouge, La. The launch
capped nearly a year of product development and is the
first of several scheduled beta installations.
Mandy Reid
Coding manager
Eastern Maine Medical Center
Mandy Reid, RHIT CPC, coding manager, says EMMC
faced a shortage of qualified coders, compliance
pressures, and ever-changing payment regulations. The
medical center looked to 3M and computer-assisted
coding as a way to streamline coder workflow. She
calls 3M’s dedication to improving the coding process
“amazing.”
Burke explains that most hospitals have a variety of
document types that their coders use, including both
paper and electronic, images and text. His team’s
collaboration with the pilot sites has helped 3M design
a system that can help optimize coding workflow within
the HIM environment, even if the hospital uses some
scanned images and paper documents.
According to Reid, “3M has been supportive and
responsive in listening to the needs of today’s coders
through the development of computer-assisted coding.
We are looking forward to improved productivity without
sacrificing the much-needed coders’ expertise.”
Because the system complements existing coding
workflow, it has been easy for coders to use.
“The learning curve is much less than for most new
systems,” Burke says. “Coders are able to begin using
the system the first day it goes live.”
A recent 3M study found improvements in productivity
should be significant. Coders were able to reduce the
time spent coding records by an average of 29 percent.
Furthermore, they were able to adapt to the system with
less than one hour of training and practice.
As more hospitals adopt computer-assisted coding,
Burke says the new technology affects more than coder
productivity and workflow. It can also impact staffing
and budgets. He says, “It’s important that the goals of
optimizing workflow include adequacy of documentation,
accuracy of coding, minimizing physician time in the
documentation process, minimizing cost, and optimizing
revenue.”
Lessons learned
Experience at the pilot sites has helped the 3M
development team better understand how to help
hospitals improve their coding processes. Jason Burke,
3M product marketing manager, says, “We have learned
how important it is to have a system that is focused on
improving workflow and not just producing codes.”
www.
To learn more about computer-assisted coding
and how 3M can help you, contact your 3M sales
representative, call us toll-free at 800-367-2447, or
visit us online at www.3Mhis.com/codefinder.
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11
Event Calendar
Events & Trade Shows
Health Information Management Systems Society (HIMSS)
Annual Conference and Exhibition
April 4-8
Chicago, Ill
National Institute for Case Management (NICM)
Case Management Conference & American Case
Management Association (ACMA) Annual Meeting
April 18-22
Boston, Mass.
Medical Transcription Industry Association (MTIA)
April 22-25
Louisville, Ky.
Health Care Compliance Association (HCCA)
April 26-29
Las Vegas, Nev.
Association of Clinical Documentation Improvement
Specialists (ACDIS)
May 13-15
Las Vegas, Nev.
America’s Health Insurance Plans (AHIP)
June 3-5
San Diego, Calif.
Healthcare Financial Management Association (HFMA ANI) June 15-16
Seattle, Wash.
HFMA CFO Session
June 17
Seattle, Wash.
Virtual HIMSS
June 9-16
online event
Indian Health Services (HIS) Summit
July 7-9
Denver, Colo.
Health Forum and the American Hospital Association
Leadership Summit (AHA)
July 23-25
San Francisco, Calif.
Association for Healthcare Documentation Integrity/ACE
July 29-Aug. 1
Nashville, Tenn.
3M Health Information Systems National Users Group
Aug. 11-14
St. Paul, Minn.
Force Health Protection
Aug. 14-21
Albuquerque, N.M.
Siemens Innovation
Aug. 9-12
Philadelphia, Pa.
McKesson Insight Conference
Sept. 9-12
Orlando, Fla
Epic Users Group Conference
Sept. 22-25
Verona, Wis.
American Health Information Management Association
(AHIMA) National Convention
Oct. 3-8
Grapevine, Texas
For a comprehensive list of events, visit our events calendar on www.3Mhis.com.
To learn more about the 3M Health Information Systems National Users Group (Aug. 11-14, St. Paul, Minn.),
visit us at www.3Mhis.com/2009usersgroup.
3
Health Information Systems
575 West Murray Boulevard
Salt Lake City, UT 84123-4611
U.S.A.
800 367 2447
www.3Mhis.com
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© 3M 2009. All rights reserved.
Published 04/09
70-2009-9048-2