OnStar Rewards Used Car Manager Monthly Activations Volume

OnStar Rewards Used Car Manager
Monthly Activations Volume Incentive
TO START EARNING REWARDS,
JUST FOLLOW THESE STEPS
The OnStar Rewards Used Car Manager Monthly Activations
Volume Incentive gives Used Car Managers the opportunity to
earn up to 1,000 award points. This program rewards up to two
Used Car Sales Managers per location when their dealership
properly activates OnStar on 20 or more qualifying pre-owned
GM vehicles in a calendar month.
STEP 1: Ask your local OnStar Dealer Advocate
(ODA) to add you as a program participant.
•T
o find the contact information for the ODA assigned to your
area, visit www.OnStarRewards.com to view the ODA listings
and map.
• They will email you an invitation to join the program and will
describe the steps that will walk you through step 2. (Note: A
unique, non-shared email address is required.)
PROGRAM PERIOD: Monthly program from February 1, 2015
through June 30, 2015
STEP 2: Create your OnStar Rewards profile.
HOW TO EARN: Used Car Sales Managers will receive earnPOWER
points when 20 or more valid claims are activated during a calendar
month. The Activation Date will be used as the qualifying date in
determining which month the claim will be assigned.
•L
og in to www.OnStarRewards.com with the log-in credentials
in the program invitation email and create your User profile.
STEP 3: Activate the vehicle.
•S
ell a 2006 or newer OnStar-equipped GM vehicle and have
the customer push the Blue Button and ask the OnStar advisor
for “3 Months On Us”. The advisor will then activate the three
month Trial package.
• The vehicle must be Activated within 30 days of submitting an
award claim. See program rules for validation details.
Level 1:20-39 activations in one calendar month = 200 award points
Level 2:40-59 activations in one calendar month = 400 award points
Level 3:60-79 activations in one calendar month = 600 award points
Level 4:80-99 activations in one calendar month = 800 award points
Level 5:100+ activations in one calendar month = 1,000 award points
REQUIREMENTS: Up to two Used Car Sales Managers per
dealership may participate in this program. If a dealership has
two participants, the award points will be divided equally
between the managers. Participants must be enrolled in the
OnStar Rewards program, and have an active profile on
www.OnStarRewards.com.
STEP 4: Submit a claim.
•L
og in to the OnStar Rewards site and click the “OnStar
Pre-Owned Activation” tab on the right side of the page.
On the “Pre-Owned OnStar Activation Incentive” panel that
appears, click “Go to the OnStar activation claim page”.
• On the claim page, enter the VIN and click “Submit”. X89956 Maritz
STEP 5: Redeem reward points.
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•A
fter submission, your claim is submitted to OnStar for
validation. If successfully validated, you will receive an email
notification that your claim was validated and will be processed
for payment. The following day (allow up to three days), you
will receive another email notification that your award points
have been deposited into your earnPOWER wallet. • At any time during the program, you can log in to OnStar
Rewards and redeem your award points for merchandise,
travel, event tickets, dining cards and much more!
HERE’S HOW THE PROMOTION WORKS
Up to two Used Car Managers employed at participating dealerships
are eligible to participate. If two managers from a single dealership
participate, any award points issued will be evenly divided between them.
OFFICIAL RULES
Program Period: February 1, 2015 - June 30, 2015
How to Earn Awards: To earn awards, the following steps must be
completed for each pre-owned vehicle sale:
1.Sell a 2006 or newer OnStar-equipped GM vehicle (OnStar FMV
units are not eligible)
2.OnStar Activation: Push the blue button for a welcome call with
the customer
3.Submit the VIN for validation on www.OnStarRewards.com by
entering a claim on the OnStar Rewards claim page.
All VINs must be activated and submitted for validation within 30 days
of OnStar Activation in order to be validated. Pre-activation of used
vehicle prior to consumer purchase does not qualify for this incentive.
The claim must be validated to be eligible. The Activation Date will
be used to determine the month of the valid claim for award
payout purposes.
Award
Level
Number of OnStar
Activations
Award
Points
1
20-39
200
2
40-59
400
3
60-79
600
4
80-99
800
5
100+
1,000
Award Point Deposits: Participants will see earnings reflected in
their OnStar Rewards Personal Rewards account after the end of the
calendar month. Because claims can be submitted up to 30 days after
Activation, please allow approximately 40 days after the end of the
calendar month for earnings to be reflected in your wallet. For example,
if an OnStar Activation occurs on September 30th, and the claim is
submitted on October 30, total valid Activations for the month of
September can not be calculated until November.
Eligible Dealerships: Any Dealership that is properly licensed and in
good standing to publicly sell used GM Vehicles and are selected and
invited to participate in the promotion by an OnStar Dealer Advocate.
Dealer Change: Any financial arrangements between incoming/
outgoing dealers related to this program will be a matter for adjustment
solely between the incoming/outgoing dealers. OnStar shall assume
no responsibility with respect thereto. OnStar will reward eligible
dealerships in place at the time the award is made under the program
as detailed in the rules. Dealerships must be active at the conclusion of
the program to be eligible for rewards.
Appeal Process: Any appeals must be put in writing and faxed
to OnStar HQ at (313) 665–0746 within 30 days of original claim
date. All documentation must be included explaining why appeal is
being submitted. Rewards member must retain a copy of all appeal
correspondence and fax confirmation sheets. OnStar shall have the final
decision in its sole discretion on all appeals from program participants.
Auditing: OnStar reserves the right to audit all dealer records
supporting any award under this promotion and to disqualify
participants in the event of any irregularity. Sufficient dealership
records must be kept to evidence the sale or lease of all vehicle
deliveries and related OnStar enrollments supporting claims under
the promotion. OnStar also reserves the right to reverse or withhold
any awards improperly paid to participants. In all matters relating to
the interpretation and application of any rules of this promotion, the
decision of OnStar shall be final. All applicable GM Incentive Program
Guidelines apply.
Cancellation: OnStar reserves the right to cancel, amend or revoke this
program at any time for any reason. Program rules subject to change
without notice or reason at sole discretion of OnStar.
Tax Provisions: Liability for federal, state or other taxes imposed
upon an award is the sole responsibility of the dealer or the award
winner, not OnStar. OnStar will report all awards to the appropriate
taxing authorities if required. If required, a Form 1099 from OnStar will
be issued to the sales consultants receiving the award at the end of
the applicable calendar year. When award recipient reaches the tax
threshold they will be required to provide SSN for tax purposes only.
Award Eligibility: Points are not transferable. The individual earning the
points must be employed at the dealership at the time of distribution
or points are subject to forfeiture. Void where prohibited
by law. Accrued Points will stay with the sales consultant
if they continue employment with a different eligible
dealership as deemed by OnStar Program HQ.