YOUR GUIDE TO SERVICES IN HONG KONG

Transcription

YOUR GUIDE TO SERVICES IN
HONG KONG
English Version
(Sixth Edition)
HOME AFFAIRS BUREAU
June 2005
Updated Edition
We take pleasure in presenting the sixth edition of this Guidebook. This edition
includes information that we hope will be just as useful to foreign domestic
helpers, migrant workers, Hong Kong residents from other Southeast and South
Asian countries.
Many individuals and organisations - both within and outside the Government contributed to the updating process. We take this opportunity to thank them.
Since publishing the first edition of the English version of this Guidebook in
December 1998, we have received many helpful comments and valuable
suggestions from readers and support groups on ways to improve the contents.
We hope that readers will continue this feedback and alert us to any outdated
information. Since our aim is to ensure that the Guidebook remains useful and
up-to-date and that each new edition is better than the last, we welcome your
ideas. Kindly call us on 2835-1579 or contact us by -
•
•
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fax: 2121-1716
e-mail: [email protected]
mail: Race Relations Unit, Home Affairs Bureau, 31/F, Southorn Centre,
130 Hennessy Road, Wan Chai.
Home Affairs Bureau
June 2005
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Contents
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1. Introduction …………………...……… 1
2. Arriving in Hong Kong ......................2-5
Immigration
Customs
Getting into town
3. ID Cards and Visas ........................... 6-11
Applying for a Hong Kong ID card
At the Registration of Persons Office
Caring for your ID card
When will my visa expire?
Re-entry into Hong Kong
How do I renew my employment visa in
Hong Kong?
Application for resident’s status
Enquiries
Complaints
4. Working in Hong Kong ................. 12-40
What should I know as a worker recruited
from abroad?
Conditions of employment
Employment agencies
What are your rights as a foreign domestic
helper?
Getting along with your employer
Renewal of employment visa
Completion of employment contract
Termination of employment contract
Ill treatment, physical or sexual abuse
Assistance from the Labour Department
Your right to organise and other labour
rights
Job seeking
Mandatory Provident Fund (MPF)
Employment Contract (For A Domestic
Helper recruited from abroad)
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5. Getting Around Hong Kong ........... 41-48
MTR
KCRC
KCR East Rail
KCR Ma On Shan Rail
KCR West Rail
KCR Light Rail
Franchised bus services
Minibuses
Trams
Ferries
Taxis
Concessionary fares on public transport
6. Banks and Money ............................ 49-51
Hong Kong currency
Exchange rates
Sending money back home
7. Healthcare in Hong Kong .............. 52-72
General out-patient clinics
The Hong Kong Hospital Authority
Accident and emergency medical services
Treatment during long holidays
Tuberculosis and chest service
Social Hygiene Service
AIDS related service centres
Family Health Service
Maternal and Child Health Centres
(MCHCs)
Treat Hong Kong as your home
8. Legal Assistance .............................. 73-75
Labour Relations Division Offices
Non-governmental organisations
Legal information by phone
Duty Lawyer Scheme
Legal Aid Services
Getting access to a lawyer
9. The Hong Kong Police Force ......... 76-80
999 emergency calls
Police stations
Your rights
Home security
10. Preventing Corruption .................... 81-82
Knowing and abiding by the law
The Independent Commission Against
Corruption (ICAC)
Complaint and enquiry channels
11. Equal Opportunities ........................ 83-84
What is the EOC?
Equal opportunities legislation
What can the EOC do for you?
12. Consumer Rights ........................... 85-87
Buying parallel goods
Returning goods
Smart shopping tips
The Consumer Council
13. Social Activities, Culture and
Entertainment .......................... 88-109
Sports and leisure facilities
Public Libraries
Museums
Civic Centres and Stadiums
Swimming pools
Parks and open spaces
Sight-seeing
14. Education and Vocational Training
.............................................. 110-119
Hong Kong’s education system
Beyond the schools
Vocational and Continuing Education
Education and Support Services for nonChinese speaking children
Placement Service
Support Services
Enquiries
15. Places of Worship ......................... 120-123
Roman Catholic
Anglican
Aglipayan church
Other Christian churches
Islamic
Buddhist
Hindu temple
Sikh temple
16. Postal Services .............................. 124-131
General information
Mail services
Postal rates
Post office network
Enquiry hotlines
17. Social Services ............................ 132-154
Helping to solve your problems
Integrated Family Service Centres
(IFSCs)/Integrated Services Centres
(ISCs)
Refuge centres for women
Temporary shelters
The Family Planning Association of Hong
Kong
So you want to get married?
Registering births
Child Care Centres
Comprehensive Social Security Assistance
(CSSA) Scheme
Addresses and telephone numbers of social
security field units
Methadone Treatment Programme
Substance Abuse Clinics
Treatment and Rehabilitation Services
provided by Non-government
Organisations
18. Living in Hong Kong ....................155-157
Public housing
Housing schemes offered by the Hong Kong
Housing Authority
Housing schemes offered by the Hong Kong
Housing Society
19. Tropical Cyclone and Rainstorm
Warnings ................................ 158-162
Tropical cyclone signals
Rainstorm warning signals
Home Affairs Department (HAD)
emergency hotline
Temporary shelters
Emergency Coordination Centres
20. Government Structure .................. 163-165
21. Public Enquiries and Hotlines ... 166-171
Home Affairs Department’s Public Enquiry
Centres
Useful hotlines
22. Local and International Telephone
Calls ........................................172-173
Local calls
International calls
How to make an international call
23. Organisations Just for You ........... 174-189
Consulates General
Migrant organisations, unions and NGOs
Language programmes for ethnic minorities
24. Leaving Hong Kong .................... 190-197
Taking a flight
Prayer room
Getting to the airport
Enquiry
Major airlines
25. Helpful Chinese Place Names and
Cantonese Phrases .............. 198-208
Chinese place names
Handy phrases in Cantonese
Chapter 1: Introduction
Welcome to Hong Kong!! Below are some of the basic facts about the dynamic and
vibrant Hong Kong Special Administrative Region (HKSAR) that is your new home.
The HKSAR came into being in mid-1997 when sovereignty of the territory was returned
to the People’s Republic of China, and comprises three main areas, Hong Kong Island,
urban Kowloon and the New Territories with its many modern New Towns.
Hong Kong: The facts*
Area
1,098 square km
Demographic characteristics
Population
Median age
Sex ratio
6.7 million
36
960 males per 1,000 females
Ethnicity
Chinese
Non-Chinese
6.36 million (94.9%)
0.34 million (5.1%)
Language
Official
Major dialect
Proportion of population able to
speak English
Chinese and English
Cantonese
43%
Education
Proportion of population with upper
secondary or higher education
52.2%
Employment
Labour force participation rate
Median monthly income
61.4%
HK$12,000 (male)
HK$8,900 (female)
Majority are Buddhists and Taoists
Religion
*
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Figures on population, age, sex, ethnicity, education and employment are based
on Population Census 2001.
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1
Chapter 2: Arriving in Hong Kong
This and the ensuing chapters provide important information on employment and
immigration matters as required by the authorities in Hong Kong. You are advised to
update periodically with your own Consulate and/or relevant authorities of your place
of origin concerning updated arrangements and policies on employment and immigration
matters which may affect you during your stay in Hong Kong.
Immigration
Where do I go? What should I do?
After you get off the plane, follow the signs to the Immigration counters. Then line up
in front of one of the counters marked “Visitors”.
The Immigration Officer will ask for your passport, immigration card and your copy of
the original contract. If everything goes right, your passport will be stamped with a
date stating the limit of your stay in Hong Kong. This is normally two years if you are
a foreign domestic helper, starting from the date of your arrival in Hong Kong (please
see Chapter 4 for more details).
Once you clear Immigration, go to the assigned baggage collection carousel, get a
trolley (they are free), collect your luggage and follow the other passengers to the
Customs area.
Customs
Prohibited / Controlled Items
Hong Kong is particularly strict about possible smuggling of drugs, firearms and other
prohibited articles. Customs officers have the power to search not only all of your
luggage, but also to arrange a personal search on you, if required (see below).
Furthermore, Customs detector dogs may be deployed to patrol in the Arrival Hall and
other areas of the Passenger Terminal. Therefore, do not attempt to bring in any of the
following Prohibited / Controlled Items without a licence or permit:
•
Narcotics such as Opium, Morphine, Heroin, Cocaine, Cannabis, Methadone and
other narcotic analgesics;
Psychotropic drugs, including most stimulants, hypnotics, tranquillizers and
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sedatives such as Amphetamine, 3, 4-methylenedioxymethamphetamine (MDMA,
commonly known as “Ecstasy”), Benzodiazephine, Quinalbarbitone, Methaqualone,
Estazolam, Midazolam, Ketamine and others;
Antibiotics and other poisons such as Penicillin, Tetracycline, Corticosteroid and
others;
Controlled chemicals such as Acetic Anhydride, Ephedrine and others;
Firearms and ammunition;
Weapons;
Fireworks and explosives;
Unauthorized decoder and telecommunication equipment;
Strategic commodities;
Textiles, including any natural or artificial fibre products and any combination of
natural and artificial fibre products in the form of yarn, fabrics, garments or other
manufactured articles;
Animals and plants;
Endangered species;
Rough diamonds; and
Game, meat, poultry and smokeless tobacco products.
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Anything to declare?
At the Customs area you have to declare if you have something for declaration. Let the
Customs officer know if you have:
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Any goods imported for trade and business;
Any of the following items in excess the duty-free concessions:
(i) Tobacco, cigarettes and cigars; and
(ii) Alcoholic liquor.
Duty-free concessions:
If you are aged 18 or above, you may bring in these items duty free as long as they are
for your own use:
• One litre of alcoholic liquor; and
• 200 cigarettes, or 50 cigars, or 250 grams of other manufactured tobacco.
Note: Once you become a resident of Hong Kong (i.e. after you get a Hong Kong ID
card), you may only bring in 750 millilitres of still wine and 60 cigarettes or 15
cigars or 75 grams of other manufactured tobacco provided that you have
spent 24 hours or longer outside Hong Kong.
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Customs Officers may check your Hong Kong ID card to verify that you have
spent 24 hours or longer outside Hong Kong.
WARNING:
Persons importing counterfeit or pirated goods may be liable to criminal prosecution.
Personal Search
For detecting smuggling, the Customs officers may also conduct a personal search on
you. A personal search is the search of persons or personal belongings, the extent of
which varies from emptying pockets without taking off any clothing to viewing of
external part of body cavity.
When a Customs officer selects you for a personal search, it doesn’t mean that you are
accused of committing a crime. Be patient and follow the instruction of the Customs
officers who have the knowledge and experience in detecting drug smugglers in action.
During the search, you have the right to request an interpreter and consular assistance.
You may also request a third party to witness the search. If you are not satisfied with
the services of the Customs officers, you may complain to their supervisors.
Getting into town
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Q.
A.
How do I get to where I want to go?
After exiting the Arrivals Hall and entering the Passenger Terminal, look for
the signs that tell you where to find taxis, buses and the Airport Express railway.
For more information about travel routes, see Chapter 5.
Tip:
The Airport Express railway is a fast, convenient way to get into town. The
Train Station is directly across from the Passenger Terminal. You can take
your baggage trolley right up to the train door, and platform attendants will
assist you to board the train. The ticket costs HK$100 from the Airport to the
terminus at Hong Kong Station on Hong Kong Island. A cheaper though slower
way is by bus; depending on the destination, fares range from HK$3.5 to HK$45.
Q.
A.
What should I do if no one meets me?
Call your employer, your agency, or any of your relatives or friends in Hong
Kong if you don’t know where to go.
Q.
A.
Where can I make a phone call and how much does it cost?
You can easily find public telephones anywhere in the airport. Each call costs
HK$1 for five minutes. For directory enquiries, call 1081. If you need urgent
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assistance from the Police or hospitals, dial 999. Both telephone services are
free. Please note that the 999 emergency service is always extremely busy, so
only call it in an emergency. There are also Airport “courtesy phones” which
you can use to make local calls for free. Courtesy phones are located at both
ends of the luggage claim area (near the first and last carousel), and in the
Greeting Hall.
Q.
A.
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Who else can help me?
The Police in Hong Kong are very helpful. If you need assistance or have any
other questions, just ask one of the many Police Officers at the airport. You can
also call any of the migrant support groups listed in Chapter 23.
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5
Chapter 3: ID Cards and Visas
Applying for a Hong Kong ID card
After spending the first day settling in and getting to know your new home, the next
important thing you must do is to get a Hong Kong Identity (ID) card. This must be
done within 30 days of your arrival in Hong Kong. Your first ID card is free, but if you
lose it a replacement will cost you HK$395.
To get your ID card, apply at the Registration of Persons Office of the Immigration
Department as listed below. Remember to take along your passport or other travel
documents.
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Name of Office
Address
Registration of Persons –
Hong Kong Office
8/F, Immigration Tower
7 Gloucester Road, Wan Chai, Hong Kong
(Wan Chai MTR Station – Exit A5)
Tel: 2824-6111
Fax: 2824-1810
Kowloon Office
3/F, Cheung Sha Wan Government Offices
303 Cheung Sha Wan Road, Kowloon
(Shamshuipo MTR Station – Exit C1)
Tel: 2150-7933
Fax: 2369-4825
Kwun Tong Office
Shop Nos. 25-35 & 43-45, G/F
World Trade Square, 123 Hoi Bun Road
Kwun Tong, Kowloon
(Ngau Tau Kok MTR Station – Exit B6)
Tel: 2755-9545
Fax: 2795-3625
Immigration and Registration
of Persons – Fo Tan Office
Shops 405 – 406, 4/F, Jubilee Court Shopping
Centre, 2 – 18 Lok King Street
Fo Tan, New Territories
(Fo Tan KCR Station – Exit C)
Tel: 2653-3116
Fax: 2650-4766
Immigration and Registration
of Persons – Yuen Long Office
Shop B, G/F, Manhattan Plaza, 23 Sai Ching
Street, Yuen Long, New Territories
(Tai Tong Road Light Rail Station)
Tel: 2475-4114
Fax: 2474-3962
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To save time, you are advised to use the 24-Hour Appointment Booking System to
make an appointment in advance by calling 2598-0888 or via website http://www.esd.
gov.hk.
You can also visit the website of the Immigration Department at http://www.immd.
gov.hk for more information about ID cards.
For enquiries, you can call 2824-6111 or use faxline 2877-7711 or E-mail:
[email protected].
At the Registration of Persons Office
Tip:
Your application for an ID card will require careful processing, and it could
take some time. Try to get to the Registration of Persons Office as early as
possible.
When you arrive at the Registration of Persons Office, go immediately to the Reception
Counter. You will then be given a tag with a number and an application form if you
have booked an appointment in advance or there is still walk-in quota available.
If you have made a booking in advance (as suggested above), you must keep the
appointment strictly on time.
Tip:
There will probably be a long wait, so bring a good book to keep from getting
bored. Or you might wish to leave the building temporarily. If so, ensure that
you return in good time for your appointment.
Your tag number will eventually be displayed on the plasma. Go to the booth that is
shown and carefully follow the Registration Officer’s instructions.
Note: Be sure to bring your passport or other proof of identity documents with you,
as the Registration Officer will ask for them.
WARNING:
Always tell the truth to Registration Officers. The penalty for lying is up to two
years in jail and a fine of HK$50,000.
Sometimes the Registration Officer may not be able to see you on the same day
(especially if you don’t go early or if you forget to bring your passport or other proof of
identity documents). If this happens, you will need to go back another time. This can
be frustrating, but the registration staff will try to make sure your application is processed
the next time.
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7
Caring for your ID card
Congratulations! You finally have your new Hong Kong ID card.
It is a very important document, and by law you must have it with you at all times.
Keep it in your wallet or purse where you can easily find it, and where it will remain in
good condition.
From time to time you may be asked by the Police to show your ID card. This is a
routine part of their job so don’t be nervous. But if you don’t have your ID card with
you as required by law, you may be fined HK$5,000.
There are two other important points to remember:
1. If your ID card is lost, defaced or damaged, you must report this to the Registration
of Persons Office within 14 days and apply for a new one. To replace your ID card
will cost you HK$395, so don’t lose it!
2. If there are any changes to your “registered particulars” (such as civil status, address,
etc.), you must notify the Registration of Persons Office.
When will my visa expire?
Check date in your passport
On your arrival in Hong Kong, your passport will have been endorsed with a landing
stamp clearly stating how long you are allowed to stay here. If you arrive in Hong
Kong to commence a new employment contract as a foreign domestic helper, your
limit of stay in Hong Kong will normally be two years. However, if you enter Hong
Kong to continue your contract after taking home leave within one-year extension
period, you should observe your limit of stay specified on the landing stamp in your
passport.
WARNING:
Don’t misunderstand that the date on your contract is the end date of your stay in
Hong Kong. The correct end date is the limit of stay specified on the landing stamp
in your passport.
Premature termination of employment contract
If you or your employer terminate your contract prematurely, you are still allowed to
stay in Hong Kong for up to two weeks from the date of termination, or the date
stamped in your passport, whichever is earlier.
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Please see Chapter 4 for fuller details of termination cases.
WARNING:
Don’t overstay beyond the permitted period. You could be jailed for up to two years
and fined HK$50,000. You may also face removal from Hong Kong after serving
your sentence.
Re-entry into Hong Kong
Non-permanent residents (including foreign domestic helpers) of the Hong Kong Special
Administrative Region, irrespective of their nationality and type of travel document
held, do not require a re-entry visa to enter Hong Kong provided that they return
within their valid limit of stay and that the circumstances in which they acquired their
residential status remain unchanged.
How do I renew my employment visa in Hong Kong?
Say that you are a foreign domestic helper about to complete your first contract, and
that you and your employer have agreed that you will be given a second contract. To
renew your employment visa, you must have a supporting letter from your employer
and your original employment contract. For application details, please refer to the
“Guidebook for the Employment of Domestic Helpers from Abroad” [Form ID(E)969]
issued by the Immigration Department. Submit your application for renewal of
employment visa within four weeks of the expiry date of the current visa in your passport
to the:
Foreign Domestic Helpers Section
Immigration Department
6/F, Immigration Tower, 7 Gloucester Road
Wan Chai, Hong Kong
If you come to Hong Kong as an imported worker under the Supplementary Labour
Scheme, submit the application for renewal of employment visa or application for
extension of stay (within four weeks of the expiry date in your passport) to the:
Mainland Residents Section
Wan Chai, Hong Kong
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9
Application for resident’s status
If you wish to apply for a dependant visa or right of abode, please note the following
information:
Dependant Visa
An application for a Dependant Visa should be made before the person comes to Hong
Kong, and to an overseas Chinese Diplomatic and Consular Mission nearest to the
person’s place of domicile. Alternatively, the application may be sent to the Hong
Kong Immigration Department either directly by post or through a sponsor in Hong
Kong to the:
Hong Kong Immigration Department
Receipt and Despatch Unit
Wan Chai, Hong Kong
For application for dependant visa, an applicant should meet the relevant specific
eligibility criteria before he/she may be considered for the grant of the dependant status.
You are advised to check with the Immigration Department on the detailed application
requirements. There is also a booklet on “Immigration Guidelines for entry to the
HKSAR of the People’s Republic of China” obtainable from the Information and Liaison
Section of the Immigration Department, 2/F, Immigration Tower, 7 Gloucester Road,
Wan Chai, Hong Kong. In general, the following documents must be produced by the
sponsor to support the application:
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Evidence of proof of the sponsor’s relationship with the dependants;
Evidence of the sponsor’s financial standing and accommodation; and
Evidence to prove that the sponsor can support the dependants during their stay in
Hong Kong.
Right of abode
The right of abode may be a complicated issue depending on the circumstances of each
person. For enquiries, please call the Immigration Department’s hotline at 2824-4055.
There is also a booklet on “Right of Abode in the HKSAR” obtainable from the
Information and Liaison Section of the Immigration Department, 2/F, Immigration
Tower, 7 Gloucester Road, Wan Chai, Hong Kong.
If you are admitted to Hong Kong for employment as a contract worker or domestic
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helper, you cannot acquire the right of abode through your residence here and are not
entitled to a Hong Kong permanent ID card. Change of condition of stay from
employment to dependant status is not normally permitted.
Enquiries
For enquiries about ID cards and visa matters, please contact:
Information and Liaison Section
Wan Chai, Hong Kong
Tel: 2824-6111
Fax: 2877-7711
E-mail: [email protected]
Website: http://www.immd.gov.hk
Complaints
If you are not satisfied with the service you receive from Immigration staff, please:
•
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raise it on the spot with the officer-in-charge; or
telephone the Customer Services Unit on 2829-4141 or 2829-4142; or
write to Chief Immigration Officer (Management Audit) at Immigration Tower,
7 Gloucester Road, Wan Chai, Hong Kong.
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11
Chapter 4 : Working in Hong Kong
What should I know as a worker recruited from abroad?
The following sections provide you with useful information you may need to know
during your stay in Hong Kong.
Conditions of employment
By law, you must work for a specific employer in a post and place of work within the
period specified in the employment contract. A sample of an Employment Contract for
a foreign domestic helper is attached at the end of this chapter for reference.
If you are a foreign domestic helper, your duties will probably include cooking,
household chores, baby-sitting and child-minding. You may also be asked to shop for
day-to-day necessities, care for pets, wash the car and perform other chores. However,
domestic duties to be performed by foreign domestic helpers exclude driving of a motor
vehicle of any description for whatever purposes, whether or not the vehicle belongs to
the employer.
Tip: Politely ask your employer to explain all your duties before you start working.
WARNING:
No imported worker in Hong Kong may accept unapproved full-time or part-time
work. Offenders may be fined up to HK$50,000 and jailed for up to two years. They
may also be removed from Hong Kong and never allowed to return.
If your employer asks you to work for another person or, in the case of a foreign domestic
helper, to perform non-domestic duties, you should not do this. This is illegal, and
both you and your employer will be punished when you are caught. The only work you
are allowed to do is the work stated in your contract. If your employer insists that you
do any other work, tell the Investigation Division of the Immigration Department. You
might also get help and advice from one of the organisations listed in Chapter 23.
It is very important for you not to perform any illegal work. If the Investigation Division
finds you working illegally at a job site, you may be prosecuted even though you were
the one who called to make the report.
For foreign domestic workers, always remember that you have signed an undertaking
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when you entered into your employment contract. Any breach of the undertaking will
be taken into account in considering any future application for an employment visa or
for an extension of stay in Hong Kong which may lead to the refusal of the application
concerned.
Employment agencies
Sometimes you may need the help of an employment agency in Hong Kong to find a
job. Usually, you will pay a commission if the agency is successful in finding you a
job, but the commission should not be more than 10% of your first month’s wages after
you have been successfully placed. This is the maximum the agency is allowed to
charge you.
Also, make sure the owner of the employment agency has a licence or “Certificate of
Exemption” from the Commissioner for Labour. If an agent can’t show you the licence,
go somewhere else.
What can I do if I am overcharged by employment agencies?
If you think your employment agency isn’t licensed or has overcharged you, call the
Employment Agencies Administration of the Labour Department at 2852-3535.
Reports can also be made by writing to the:
Employment Agencies Administration, Labour Department
12/F, Harbour Building
38 Pier Road, Central, Hong Kong
Advice:
• Do not sign any document, agreement or contract if you don’t agree with the terms
or if you are unsure what they mean.
• Do not sign for wages that you have not received.
• Ask for a receipt after paying the agency commission.
• Do not pay the agency through a third party.
• Do not pay the agency by borrowing money from any loan company upon request
by the agency.
If you feel you have been wronged by an agency or a middleman, go to the Police and
report the incident. Alternatively, call the:
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13
Information and Liaison Section, Immigration Department
2/F, Immigration Tower
7 Gloucester Road, Wan Chai, Hong Kong
Tel: 2824-6111
WARNING:
Don’t give your passport to anyone who offers to help you extend your stay or change
your employer, not even to friends. In the past, some domestic helpers have been
deceived by “friends” who wanted to stay on illegally in Hong Kong.
What are your rights as a foreign domestic helper?
Your basic employment benefits and rights as a foreign domestic helper are specified in
your employment contract. There is only one standard official employment contract
for all foreign domestic helpers in Hong Kong. This contract applies to all foreign
domestic helpers regardless of nationality.
For more information about your statutory employment rights and benefits, get a free
copy of “A Concise Guide to the Employment Ordinance”, “Practical Guide for
Employment of Foreign Domestic Helpers – What Foreign Domestic Helpers and Their
Employers Should Know” and “A Concise Guide to the Employees’ Compensation
Ordinance” from the Labour Department (see the section on “Assistance from the Labour
Department” in this chapter for the addresses of the relevant offices of the Labour
Department). You should also refer to other guidebooks published by migrant support
groups in Hong Kong (see Chapter 23 for a list of these groups).
Passage and other reimbursable expenses
Foreign domestic helpers in Hong Kong are entitled to free passage from their place of
origin to Hong Kong and, on termination or expiry of the employment contract, free
passage back to their place of origin.
If you are a foreign domestic helper, you are also entitled to a daily food and travelling
allowance payable from the date of your departure from your place of origin to the date
of your arrival in Hong Kong, provided that you travel by the most direct route. The
amount is specified in the contract. The same allowance is payable when you return to
the place of origin upon expiry or termination of your contract.
Other expenses a foreign domestic helper may be reimbursed for include visa fee,
insurance, medical examination fee, authentication fees by the relevant Consulate,
administration fee or other fees of similar nature imposed by the relevant government
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authorities. But you must be able to produce the relevant receipts or documentary
proof of payment.
Safekeeping of passport and other travel documents
When you arrive in Hong Kong, some employers or agencies may ask to keep your
passport. By law, you have the right to refuse to surrender your passport and other
personal documents to your employer or an agency. It is unlawful to force you to
surrender these documents. If this happens, contact the Police or your Consulate for
assistance.
Tip: In case of loss from accident or theft, it is always a good idea to keep a photocopy
of your passport separately.
What benefits do I have under the law and the employment contract?
All foreign domestic helpers, regardless of nationality, are entitled to:
• A minimum monthly wage (see “About Your Wage” below);
• Rest days - one rest day for every period of seven days; a rest day is a continuous
period of at least 24 hours during which you are entitled to abstain from working
for your employer;
• Statutory holidays - 12 days each year (see the list in “A Concise Guide to the
Employment Ordinance” published by the Labour Department);
• Paid annual leave - seven days’ paid leave if you have worked for the same employer
for at least 12 months; this increases progressively according to the length of service,
up to a maximum of 14 days if you have served for nine or more years;
• Home leave - if you and your employer enter into a re-engagement contract, you
should return to your place of origin, at the expense of your employer, for a vacation
of not less than seven days before the commencement of the new contract. You
must agree with your employer before signing the contract whether this vacation
will be paid or not;
• Sickness allowance - four-fifths of your normal wages for sick leave of not less
than four consecutive days, provided that you have accumulated the number of
paid sickness days and your sick leave is supported by an appropriate medical
certificate;
• Maternity leave - 10 weeks’ leave for a female foreign domestic helper employed
for at least four weeks immediately before the commencement of maternity leave.
She must give notice of pregnancy to the employer. She can also be eligible to
maternity leave pay, equivalent to four-fifths of normal wages, if she satisfies certain
conditions including working for not less than 40 weeks immediately before the
commencement of scheduled maternity leave;
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15
•
Severance payment - equivalent to two-thirds of your last month’s wages for each
reckonable year of service. However, you must satisfy the following conditions:
you were dismissed or your employer refused to renew your contract upon expiry
of the current term by reason of redundancy, and you had worked continuously for
your employer for at least 24 months immediately before the dismissal. So, for
example, if your wage was HK$3,320 per month, and you had worked for the same
employer for four years, your severance payment would be:
HK$3,320 x 2/3 x 4 = HK$8,853;
Long service payment - equivalent to two-thirds of your last month’s wages for
each reckonable year of service. You must satisfy the following conditions: you
must have worked for the same employer for at least five years, and you resigned
because of old age (aged 65 or above) or permanent unfitness, or you were dismissed
for reasons other than redundancy or summary dismissal, or your employer refused
to renew your contract upon expiry of the current term. If the foreign domestic
helper dies in service after working for the same employer for at least five years,
her/his family will be entitled to the long service payment;
Accident/injury compensation - if you are injured or incapacitated in an accident
arising out of and in the course of your employment, or if you suffer from a prescribed
occupational disease, your employer is liable to pay compensation (see the section
“Compensation for work injuries” in this chapter);
Provision of medical treatment - the employer is responsible for any medical
expenses you incur during the contract period, whether or not the illness or personal
injury has arisen out of employment. But if you leave Hong Kong out of your
volition and for your own personal purposes during the contract period, you have
to bear your own medical expenses while you are outside Hong Kong.
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Note: Ask if your employer has taken out employees’ compensation insurance. By
law, employers are required to take out this type of insurance to cover their
liabilities both under the Ordinance and at common law for injuries suffered at
work by their employees.
A food allowance must be paid to you if no food is provided by your employer. The
agreed amount of food allowance should not be less than HK$300 per month.
The above is not exhaustive. Please refer to the Employment Ordinance and the
Employees’ Compensation Ordinance for details about your statutory employment
benefits.
About your wage
All foreign domestic helpers in Hong Kong, regardless of nationality, should receive
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wages as stated in the standard employment contract, which should not be less than the
minimum allowable wage (MAW) as set by the Government. For any standard
employment contract made on or after 19 May 2005, the prescribed MAW is
HK$3,320 per month. An employer is not allowed to unilaterally impose or reach a
private agreement with his/her foreign domestic helper on a lower wage rate. An
employer who underpays wages commits an offence under the Employment Ordinance
and is liable to a fine of HK$200,000 and one year’s imprisonment.
It is also an offence under the Immigration Ordinance to make false representation to
an Immigration Officer. Offenders are liable, upon conviction, to a maximum fine of
HK$150,000 and imprisonment for 14 years. An employer commits an offence if:
(a)
he/she has no intention to pay the MAW to his/her foreign domestic helper;
(b)
he/she has dishonestly stated the MAW on the standard employment contract,
thus making a false representation to an Immigration Officer in order to secure
an employment visa; and
(c)
he/she has underpaid the foreign domestic helper during the employment period.
Any person aiding and abetting the commission of the above offence will also be liable
to prosecution.
Please take note of the following regarding your wages:
(a)
The wage level should be stipulated in your employment contract. Do not sign
any employment contract with the clause on wages being left blank or covered
up.
(b)
Your employer should pay wages directly to you in cash, or into your bank
account or by cheque with your prior consent, no later than seven days after the
end of the wage period.
(c)
If the employer claims that wages have been deposited into your bank account,
ask your employer to provide written proof of payment of wages and check
your own bank account to see if the correct amount of wages has been paid.
(d)
If you have opened a bank account for receiving wage payment, do not give
your bankbook or automatic teller machine card to anyone, including your
employer, so that nobody could withdraw money from your bank account without
your authorization.
(e)
Sign the wage receipt produced by your employer only after receiving wages
and checking that the amount of wage payment stipulated therein is correct.
Do not sign a number of blank wage receipts in advance lest the employer could
fill in false information subsequently.
(f)
Maintain your own records on amount of wages and other payment received
per month throughout your employment period.
(g)
Do not refund wages or a portion of wages to your employer at his/her request
after wage payment has been made.
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17
Deductions: Only in special circumstances can your employer make deductions from
your wages (e.g. repaying a loan from your employer with your written consent, or if
you have damaged or lost something belonging to your employer through your
negligence or fault). If you damage or lose something belonging to your employer, the
value of the damage or loss can be deducted from your wages up to a maximum of
HK$300 for each case. The total amount of such deductions in one month must not be
more than 25% of your wages for that month. The Employment Ordinance specifies
the limit of wage deduction.
If your employer underpays you or deducts your wages unlawfully, immediately
complain to the appropriate branch office of the Labour Relations Division of the Labour
Department. Addresses of these offices are given in the section “Assistance from the
Labour Department” in this chapter. If your employer has breached the Employment
Ordinance by underpaying you, deducting your wages unlawfully, or not granting
statutory benefits, you should assist the Labour Department in its investigation and
serve as prosecution witness so that the employer can be prosecuted.
Getting along with your employer
You and your employer should have no trouble getting along provided you follow a
few simple rules, most of which are really just common sense:
•
Don’t make unnecessary or lengthy personal phone calls from your employer’s
home. If you have to make a long-distance call, confirm first that it’s OK with
your employer and agree to pay for it.
Don’t accept reverse-charge (collect) calls from friends or family back home. These
are much more expensive than normal rates and can land you with a very large
phone bill.
Don’t invite relatives or friends into your employer’s home, especially when he or
she is away.
If you work for a Chinese family, don’t wear white or black clothes during the
birthday of any member of your employer’s family. This is bad luck! Many Chinese
believe that white or black in certain situations means death, just as leaving
chopsticks upright in a bowl of rice is a bad omen.
Many Chinese also consider that red is a happy colour, so don’t wear red to a
funeral or on any other sad occasion.
Try to avoid speaking your native language in front of your employer’s family
(they might think you’re saying something bad about them).
Take care of personal matters in your free time.
Don’t use facilities in the house (e.g. telephone, TV) without your employer’s
permission.
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Here are a few other guidelines to help make things go smoothly in your employer’s
home:
•
Before starting work, tell your employer what you are able to do and what you
cannot do; also get a clear idea of what your employer expects of you.
If you work for a Chinese family, learn how to cook some basic Chinese dishes,
especially Chinese soup. Chinese families appreciate good food, so knowing how
to cook a few tasty dishes will really help you win their acceptance.
•
Normally, you should not encounter major work-related problems while working in
Hong Kong. Try to enjoy your work and your stay in Hong Kong. On your days off
you can go out, meet your friends and fellow migrants, attend church services, or simply
relax and visit interesting places (see the following chapters).
Renewal of employment visa
Please note the limit of your stay in Hong Kong (i.e. the date stamped in your passport).
The Immigration Department advises you to apply for renewal of your employment
visa within four weeks of the expiry date of your visa. The fee is HK$135 (for details,
see Chapter 3 above, “How do I renew my employment visa in Hong Kong?”).
Completion of employment contract
The sections below provide information on employment and immigration matters as
required by the authorities in Hong Kong. You should refer to the Immigration
Department for application requirements. Besides, you are advised to update periodically
with your own Consulate and/or relevant authorities of your place of origin on the
latest arrangements and policies on employment and immigration matters which may
affect you during your stay in Hong Kong.
What should I do when I complete my contract? How do I renew it?
If you are a foreign domestic helper and your contract has run its full course (“completed
contract”), you can apply for renewal of contract with the same or a new employer.
Under normal circumstances, you should return to your place of origin after completion
of contract and apply for a visa to return to Hong Kong to start the new contract. You
have to complete the Visa/Entry Permit Application Form [ID(E)936A]. The visa fee
is HK$135.
If circumstances do not permit you to return to your place of origin for vacation
immediately upon the expiry of the old contract, subject to the mutual agreement with
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19
your employer, you may apply for an extension of stay. You have to complete the
Application for an Extension of Stay form (ID91). On application, an extension of stay
of normally not exceeding one year may be granted by the Director of Immigration
upon payment of an extension fee. You should make arrangement to return to your
place of origin within the one-year extension period and use the visa (with visa fee
waived and with a validity in line with the extension of stay granted) to enter Hong
Kong to complete the contract.
If you are a domestic helper from abroad, you and/or your employer must file the
necessary forms and supporting documents at the Immigration Department. Apply at
the:
Foreign Domestic Helpers Section
6/F, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong
For imported workers under the Supplementary Labour Scheme, submit the application
to the:
Mainland Residents Section
9/F, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong
Can I change to another type of job?
Change of employment requires the approval of the Director of Immigration. If you
are a foreign domestic helper, the law does not permit you to change your job to another
(non-foreign domestic helper) category. If you want to make this change, you have to
return to your home country and file a new application for a new (non-foreign domestic
helper) employment visa.
For imported workers under the Supplementary Labour Scheme, change of employer
or post or place of work is not permitted.
Can I change my employers?
Foreign domestic helpers are admitted only for a specific job with a named employer,
and for a limited period. Application to change employers in Hong Kong within the
two-year contract will not as a rule be approved. If a foreign domestic helper wishes to
take up employment with a new employer in Hong Kong, he/she must return to his/her
place of origin and apply for the appropriate visa directly to the Director of Immigration
either by post or through his/her employer.
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Under normal circumstances, a foreign domestic helper should return to his/her place
of origin after the completion of contract and may apply for a visa in advance for returning
to the HKSAR to start a new contract. If the circumstances do not permit him/her to
return to his/her place of origin immediately upon the expiry of the old contract, subject
to the mutual agreement with the employer, the foreign domestic helper may apply for
an extension of stay of normally not exceeding one year and an entry visa to facilitate
his/her return to the HKSAR to complete the contract.
If you have lost your job before your contract was completed (“premature termination”),
the Immigration Department may consider allowing you to change employer in Hong
Kong under certain exceptional circumstances, which include:
• The death of your employer;
• External transfer of your employer;
• Emigration of your employer;
• Financial difficulties of your employer; and
• Physical/sexual abuse or maltreatment by your employer.
Termination of employment contract
Who can terminate the contract?
You or your employer may terminate your contract of employment before it expires.
However, proper termination procedures must be followed. You (or your employer)
may file a complaint with the Labour Department if you (or your employer) have any
claims arising out of the termination.
If you are a foreign domestic helper and wish to terminate your employment contract
before it expires, you must give one month’s notice in writing to your employer, or pay
one month’s wages in lieu of notice.
If your employer wishes to dismiss you, he/she must also give you one month’s written
notice or pay one month’s wages instead of notice.
Your employer, however, can dismiss you immediately without payment in lieu of
notice if you:
• Conduct yourself in a way that is inconsistent with the discharge of your duties;
• Disobey an order which is lawful and reasonable;
• Are habitually negligent in performing your duties in your contract;
• Are dishonest or guilty of fraud.
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21
What should I do if my employment contract is terminated?
If your contract is terminated prematurely, you are permitted to stay in Hong Kong for
two weeks or until the limit of your stay (date stamped on your passport), whichever is
earlier. This is commonly known as the “two-week rule”. Remember that you have to
leave Hong Kong or report to the Immigration Department before the end of this period;
otherwise, you will be regarded as an overstayer. It is the responsibility of BOTH the
employer and the imported worker, including foreign domestic helper, to notify the
Director of Immigration in writing within seven days of the employment contract being
prematurely terminated. In general, imported worker, including foreign domestic
helpers, are required to return to their place of origin after completing their contract or
when their contract is prematurely terminated.
If you are summarily dismissed, find a shelter or refuge house where you can stay
while you sort out your options and actions. It is also sensible to contact migrant
counselling centres for guidance (please see Chapter 23 for a list of groups providing
shelter and counselling services).
If you are entitled to any payments (discussed in the previous section) and your employer
refuses to pay you, you should file your claims at the Labour Department. The Labour
Department will arrange a conciliation meeting for you and your employer to help
resolve your claims. When you approach the Immigration Department concerning
your stay in Hong Kong, you may produce the documents given by the Labour
Department to show that you have a claim being dealt with by the Labour Department.
Please note that the Immigration Department does not allow a foreign domestic helper
whose contract has been terminated to take up employment unless otherwise approved
by Director of Immigration while she/he is pursuing a labour claim.
Ill treatment, physical or sexual abuse
In Hong Kong, abuse of workers, domestic or otherwise, is not tolerated. If you have
been abused in any way, you can terminate the contract early without notice or payment
in lieu. You should also report the case to the Police by calling 999 in an emergency,
the Police Hotline on 2525-7177 or the number of any Police Station as listed in Chapter 9.
Assistance from the Labour Department
Whether you are an imported worker, including foreign domestic helper or a Hong
Kong resident, you can always seek assistance from the Labour Department concerning
issues related to working in Hong Kong. The following sections outline some of the
services you can receive from the Labour Department.
22
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Employment rights and benefits
If you have problems about your employment rights and benefits, you may seek free
assistance from the Labour Relations Division of the Labour Department. They can
provide:
• Consultation service;
• Conciliation service for you and your employer to help resolve disputes;
• Information on your rights and obligations under the Employment Ordinance and
your employment contract.
If your employer is suspected to have breached the Employment Ordinance and you
agree to be the prosecution witness, the Labour Relations Division will refer your
complaint to the relevant divisions of the Department for investigation. The divisions
will invite you to give witness statements and submit documentary evidence. You may
be required to testify in Court in criminal proceedings against the employer, if necessary.
In order to protect your interests, you should promptly report breaches of the
Employment Ordinance to the Labour Department and be willing to act as a prosecution
witness.
Labour Relations Division offices are located at the following addresses:
HONG KONG ISLAND
Hong Kong East
34/F, Revenue Tower
5 Gloucester Road
Wan Chai, Hong Kong
Hong Kong West
3/F, Western Magistracy Building
2A Pokfulam Road
Sai Ying Pun, Hong Kong
KOWLOON
Kowloon East
Room 1206, 12/F, Stelux House
698 Prince Edward Road East
San Po Kong, Kowloon
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23
Kowloon West
Room 1009, 10/F
Cheung Sha Wan Government Offices
303 Cheung Sha Wan Road, Kowloon
Kowloon South
2/F, Mong Kok Government Offices
30 Luen Wan Street, Mong Kok, Kowloon
Kwun Tong
6/F, Kowloon East Government Offices
12 Lei Yue Mun Road
Kwun Tong, Kowloon
NEW TERRITORIES
Tsuen Wan
5/F, Tsuen Wan Government Offices
38 Sai Lau Kok Road, Tsuen Wan, New Territories
Kwai Chung
6/F, Kwai Hing Government Offices
166-174 Hing Fong Road, Kwai Chung, New Territories
Sha Tin and Tai Po
Rooms 304-313, 3/F, Sha Tin Government Offices
1 Sheung Wo Che Road, Sha Tin, New Territories
Tuen Mun
Room 2720, Tuen Mun Parklane Square
2 Tuen Hi Road, Tuen Mun, New Territories
If you have general enquiries about labour legislation or the work of the Labour
Department, call 2717-1771 (the hotline is handled by “1823 Citizen’s Easy Link”) to
listen to pre-recorded messages or to receive fax information 24 hours a day. Staff
operators are also on hand 24 hours a day to answer your questions.
What compensation am I entitled to if my employment contract is terminated?
When you have completed your contract or your contract is terminated, you should get
all wages and other sums owed to you within seven days from the completion or
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termination date. The amount should include:
• Any outstanding wages;
• Wages in lieu of notice (if any);
• Payment in lieu of any annual leave and holidays not taken;
• Long service payment, if any (see “Long service payment” under the section “What
benefits do I have under the law and the employment contract?” in this chapter);
• Any other sums owed to you in accordance with the provisions of the labour laws
and your employment contract.
If you are eligible for severance payment, you should serve a notice to your employer.
He/she is required to make the payment not later than two months from the date of
receipt of your severance payment notice.
If you are a foreign domestic helper, remember that you are entitled to free passage
(e.g. an air ticket covering airport tax) on termination of the contract and a daily food
and travelling allowance from your employer for your journey back home.
Do I have any protection against unlawful termination?
The Employment Ordinance and the Employees’ Compensation Ordinance clearly state
particular statutory restrictions on termination of the employment contract. It is unlawful
for an employer to dismiss an employee in the following circumstances:
• After a pregnant employee has served a pregnancy notice;
• While the employee is on paid sick leave;
• Due to the employee giving evidence or information to the authorities in connection
with the enforcement of labour legislation, industrial accidents or breach of work
safety regulations;
• Due to union membership or participation in trade union activities;
• For an employee injured at work, before the issuance of the relevant certificate by
the Labour Department or the Employees’ Compensation Assessment Board, as
appropriate, or the compensation claim has been settled with the employee.
An employer dismissing an employee in the above circumstances is liable to prosecution
and, upon conviction, to a fine of HK$100,000.
Claim for statutory/contractual entitlements owed by an insolvent employer
Employees should seek advice and assistance from the Labour Relations Division of
the Labour Department as soon as possible if they suspect that their employer has
become insolvent.
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25
In order to recover statutory/contractual entitlements owed by an insolvent employer
such as arrears of wages, wages in lieu of notice and severance payment, employees
may need to present a bankruptcy or winding-up petition against their insolvent
employer, usually with the assistance of the Legal Aid Department.
Officers of the Labour Relations Division of the Labour Department will assist employees
who are owed wages, wages in lieu of notice or severance payment to apply for exgratia payment from the Protection of Wages on Insolvency Fund. Employees are
required to produce documents such as employment contract, termination letter, wage
receipts and attendance records to support their application to the Fund.
For further enquiries, please contact the offices of the Labour Relations Division (see
“Assistance from the Labour Department” in this chapter) or the Wage Security Division
of the Labour Department at 2923-5299.
Compensation for work injuries
The Employees’ Compensation Division of the Labour Department:
•
Assists employees who suffer from a work injury or a prescribed occupational
disease to obtain compensation under the Employees’ Compensation Ordinance;
and
Assists family members of an employee who dies as a result of a work accident or
a prescribed occupational disease to obtain compensation under the Employees’
Compensation Ordinance.
•
Major compensation items under the Employees’ Compensation Ordinance:
Non-fatal compensation
• Periodical payment – During the period of temporary incapacity (i.e. sick leave
resulting from a work accident or a prescribed occupational disease), an injured
employee is entitled to receive periodical payments, payable at normal pay days, at
the rate of four-fifths of his/her normal earnings.
• Compensation for permanent incapacity – If the injured employee suffers from
permanent incapacity as a result of the work accident or prescribed occupational
disease, his/her employer is also liable to pay compensation for permanent incapacity calculated with reference to the employee’s age, monthly earnings (subject to a
maximum of HK$21,000) and percentage of permanent loss of earning capacity
under the Employees’ Compensation Ordinance.
• Medical expenses – Unless the employer has provided adequate and free medical
treatment to the injured employee, the employer is liable to pay medical expenses
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for the treatment of the work injury or prescribed occupational disease of the employee in accordance with the Employees’ Compensation Ordinance, subject to a
daily maximum stated below:
In-patient treatment
HK$200
Out-patient treatment
HK$200
Both in-patient and out-patient treatment on the same day
HK$280
Fatal compensation
• Compensation for death – The employer of a deceased employee is liable to pay
compensation for death to the surviving family members of the employee. The
compensation is calculated with reference to the age and monthly earnings (subject
to a maximum of HK$21,000) of the employee under the Employees’ Compensation Ordinance.
• Funeral and medical attendance expenses – The employer is also liable to reimburse the reasonable expenses of funeral of and medical attendance on the deceased
employee, up to a maximum of HK$35,000.
Below are the addresses of the Employees’ Compensation Division Offices:
Hong Kong Offices (for cases in Hong Kong and Outlying Islands)
16/F, Southorn Centre
130 Hennessy Road
Hong Kong
Kowloon Offices (for cases in Kowloon and cases involving Government employees)
10/F, Cheung Sha Wan Government Offices
303 Cheung Sha Wan Road
Kowloon
Tsuen Wan & Kwai Chung Offices (for cases in Tsuen Wan, Kwai Chung and Western
New Territories)
38 Sai Lau Kok Road
Tsuen Wan, New Territories
Sha Tin Office (for cases in Sha Tin and Northern New Territories)
2/F, Sha Tin Government Offices
1 Sheung Wo Che Road
Sha Tin, New Territories
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27
Fatal Cases Office
Room 601, 6/F, Harbour Building
38 Pier Road
Central, Hong Kong
Your right to organise and other labour rights
Forming or joining trade unions
The Employment Ordinance provides for the rights of workers, including imported
workers and foreign domestic helpers, to join or form trade unions and engage in trade
union activities. See Chapter 23 for information on domestic workers’ unions in Hong
Kong.
If you wish to form a new trade union, you should submit application to the Registry of
Trade Unions in a prescribed form within 30 days of its establishment. Every application
should be signed by not less than 7 voting members of the union. You can get the
relevant forms and file your application at the:
Registry of Trade Unions
Tel: 2852-3456
Forming or joining your own association
You can join any established association (local society) of your choice. You can check
with your Consulate General, the Societies Office, or the migrant support NGOs for the
names of these migrant associations (see Chapter 23).
You can also form a new local society. To register this, you should file your registration
papers and relevant documents to the Societies Office within one month of its
establishment. You can get the relevant forms and file your registration at the:
Licensing Office
18/F, Wan Chai Central Building
89 Lockhart Road, Wan Chai, Hong Kong
Hotline: 2866-0300
However, a society is exempted from registration if it is established solely for the
following purposes:
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a)
b)
c)
d)
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f)
Religious;
Charitable;
Social;
Recreational purpose;
As a rural committee; or
As a federation or other association of rural committees.
If the proposed society does not come under these headings, an applicant society must
send to the Societies Officer a written application for registration (use the prescribed
form) signed by at least three office-bearers. You must include the following details:
(a) name and objects of the society; (b) society address; and (c) particulars of officebearers.
Job seeking
If you are already a Hong Kong resident and are legally employable in Hong Kong, you
can register at any of the ten Job Centres of the Labour Department to look for suitable
jobs. They can provide you with the following services free of charge:
•
“Job Referral Service”: Clients select vacancies on display or through self-served
touch-screen computers and seek assistance from counter staff for referrals to job
interviews.
“Job Matching Programme”: This is a more personal and intensive placement
service comprising in-depth interviews, counselling, job matching and, where
appropriate, referrals to retraining.
“Telephone Employment Service”: This is a user-friendly service for registrants
who can, instead of visiting the Job Centres, obtain job referrals by telephone.
“Interactive Employment Service”: This mode of service allows job-seekers to
access huge data bank of jobs maintained by the Labour Department through the
Internet 24 hours a day.
•
•
•
Address and telephone numbers of the Job Centres are as follows:
HONG KONG
Hong Kong East Job Centre
34/F, Revenue Tower, 5 Gloucester Road, Wan Chai, Hong Kong
Tel: 2591-1318
Hong Kong West Job Centre
4/F, Western Magistracy Building, 2A Pokfulam Road, Sai Ying Pun, Hong Kong
Tel: 2552-0131
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29
Sai Wan Ho Job Centre
12/F, Marina House, 68 Hing Man Street, Shau Kei Wan, Hong Kong
Tel: 2114-6868
KOWLOON
Kowloon East Job Centre
Room 705-6, Stelux House, 698 Prince Edward Road East, San Po Kong, Kowloon
Tel: 2338-9787
Kowloon West Job Centre
9/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
Tel: 2150-6397
Kwun Tong Job Centre
10/F, Kowloon East Government Offices, 12 Lei Yue Mun Road, Kwun Tong, Kowloon
Tel: 2342-0486
NEW TERRITORIES
Tsuen Wan Job Centre
2/F, Tsuen Wan Government Offices, 38 Sai Lau Kok Road, Tsuen Wan, New Territories
Tel: 2417-6197
Tuen Mun Job Centre
Units 5-10, 27/F, Tuen Mun Parklane Square, 2 Tuen Hi Road, Tuen Mun, New
Territories
Tel: 2463-9967
Tai Po Job Centre
3/F, Tai Po Government Offices, 1 Ting Kok Road, Tai Po, New Territories
Tel: 2654-1429
Sha Tin Job Centre
2/F, Sha Tin Government Offices, 1 Sheung Wo Che Road, Sha Tin, New Territories
Tel: 2158-5553
Telephone Employment Service Hotline: 2969-0888
Interactive Employment Service Website: http://www.jobs.gov.hk
Mandatory Provident Fund (MPF)
If you are an employee or a self-employed person, the MPF System enables you to save
for your retirement. The MPF System - an employment-based retirement protection
30
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scheme - was introduced on 1 December 2000. Except for exempt persons, employees
and the self-employed aged between 18 and 65 are required to join MPF schemes. The
following are the exempt categories •
•
•
Domestic employees (including foreign domestic helpers);
Self-employed hawkers;
People covered by statutory pension or provident fund schemes, such as civil servants
and subsidized or grant school teachers;
Members of occupational retirement schemes which are granted exemption
certificates;
People from overseas who enter Hong Kong for employment for less than 13 months,
or who are covered by overseas retirement schemes; and
Employees of the European Union Office of the European Commission in Hong
Kong.
•
•
•
Once your employer has enrolled you in a MPF scheme, a membership certificate from
the MPF trustee will be issued to you. You have the right to choose among the
constituent funds offered under the scheme.
Mandatory contributions are calculated on the basis of 5% of an employee’s relevant
income, with the employer also contributing 5%. An employee’s mandatory
contributions are subject to minimum and maximum relevant income levels, while an
employer’s mandatory contributions are subject to a maximum relevant income level.
Self-employed persons also have to contribute 5% of their relevant income, subject to
the minimum and maximum levels of their relevant income.
Once your employer remits your and his contributions in respect of you to the scheme
trustees, the mandatory part of the contributions will be fully and immediately vested
in you. You may withdraw the lump sum benefits in your MPF scheme when you
attain the retirement age of 65, or under other special conditions such as early retirement
at 60 or permanently departing from Hong Kong.
For details of MPF, you can call the hotline of the MPF Schemes Authority at
2918-0102, or visit the MPF Schemes Authority website: http://www.mpfahk.org/ or
write to MPF Schemes Authority via mail or facsimile at:
Mandatory Provident Fund Schemes Authority
21/F-22/F, One International Finance Centre
1 Harbour View Street, Central, Hong Kong
Fax: 2259-8806
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31
D.H. Contract No. ___________
Employment Contract
(For A Domestic Helper recruited from abroad)
This contract is made between
holder of Hong Kong Identity Card/Passport No. *
(“the Helper”) on
following terms:
(“the Employer”,
) and
and has the
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1. The Helper’s place of origin for the purpose of this contract is
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.
2. (A)† The Helper shall be employed by the Employer as a domestic helper for a
period of two years commencing on the date on which the Helper arrives in Hong Kong.
(B)† The Helper shall be employed by the Employer as a domestic helper for a
period of two years commencing on
, which is the date following the expiry
of D.H. Contract No.
for employment with the same employer.
(C)† The Helper shall be employed by the Employer as a domestic helper for a
period of two years commencing on the date on which the Director of Immigration grants
the Helper permission to remain in Hong Kong to begin employment under this contract.
3. The Helper shall work and reside in the Employer’s residence at
.
4. (a) The Helper shall only perform domestic duties as per the attached Schedule
of Accommodation and Domestic Duties for the Employer.
(b) The Helper shall not take up, and shall not be required by the Employer to
take up, any other employment with any other person.
(c) The Employer and the Helper hereby acknowledge that Clause 4 (a) and (b)
will form part of the conditions of stay to be imposed on the Helper by the Immigration
Department upon the Helper’s admission to work in Hong Kong under this contract. A
breach of one or both of the said conditions of stay will render the Helper and/or any aider
and abettor liable to criminal prosecution.
5. (a) The Employer shall pay the Helper wages of HK$
per month. The
amount of wages shall not be less than the minimum allowable wage announced by the
Government of the Hong Kong Special Administrative Region and prevailing at the date
of this contract. An employer who fails to pay the wages due under this employment
32
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contract shall be liable to criminal prosecution.
(b) The Employer shall provide the Helper with suitable and furnished
accommodation as per the attached Schedule of Accommodation and Domestic Duties
and food free of charge. If no food is provided, a food allowance of HK$
a month
shall be paid to the Helper.
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(c) The Employer shall provide a receipt for payment of wages and food allowance
and the Helper shall acknowledge receipt of the amount under his/her* signature.
6. The Helper shall be entitled to all rest days, statutory holidays, and paid annual
leave as specified in the Employment Ordinance, Chapter 57.
7. (a) The Employer shall provide the Helper with free passage from his/her* place
of origin to Hong Kong and on termination or expiry of this contract, free return passage
to his/her* place of origin.
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(b) A daily food and travelling allowance of HK$100 per day shall be paid to the
Helper from the date of his/her* departure from his/her* place of origin until the date of
his/her* arrival at Hong Kong if the travelling is by the most direct route. The same
payment shall be made when the Helper returns to his/her* place of origin upon expiry or
termination of this contract.
8. The Employer shall be responsible for the following fees and expenses (if any)
for the departure of the Helper from his/her place of origin and entry into Hong Kong:(i)
(ii)
(iii)
(iv)
(v)
medical examination fees;
authentication fees by the relevant Consulate;
visa fee;
insurance fee;
administration fee or fee such as the Philippines Overseas Employment
Administration fee, or other fees of similar nature imposed by the relevant
government authorities; and
(vi) others: .
In the event that the Helper has paid the above costs or fees, the Employer shall fully
reimburse the Helper forthwith the amount so paid by the Helper upon demand and
production of the corresponding receipts or documentary evidence of payment.
9. (a) In the event that the Helper is ill or suffers personal injury during the period
of employment specified in Clause 2, except for the period during which the Helper leaves
Hong Kong of his/her* own volition and for his/her* own personal purposes, the Employer
shall provide free medical treatment to the Helper. Free medical treatment includes medical
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33
consultation, maintenance in hospital and emergency dental treatment. The Helper shall
accept medical treatment provided by any registered medical practitioner.
(b) If the Helper suffers injury by accident or occupational disease arising out of
and in the course of employment, the Employer shall make payment of compensation in
accordance with the Employees’ Compensation Ordinance, Chapter 282.
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(c) In the event of a medical practitioner certifying that the Helper is unfit for
further service, the Employer may subject to the statutory provisions of the relevant
Ordinances terminate the employment and shall immediately take steps to repatriate the
Helper to his/her* place of origin in accordance with Clause 7.
10. Either party may terminate this contract by giving one month’s notice in writing
or one month’s wages in lieu of notice.
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11. Notwithstanding Clause 10, either party may in writing terminate this contract
without notice or payment in lieu in the circumstances permitted by the Employment
Ordinance, Chapter 57.
12. In the event of termination of this contract, both the Employer and the Helper
shall give the Director of Immigration notice in writing within seven days of the date of
termination. A copy of the other party’s written acknowledgement of the termination shall
also be forwarded to the Director of Immigration.
13. Should both parties agree to enter into new contract upon expiry of the existing
contract, the Helper shall, before any such further period commences and at the expense of
the Employer, return to his/her* place of origin for a paid/unpaid* vacation of not less
than seven days, unless prior approval for extension of stay in Hong Kong is given by the
Director of Immigration.
14. In the event of the death of the Helper, the Employer shall pay the cost of
transporting the Helper’s remains and personal property from Hong Kong to his/her*
place of origin.
15. Save for the following variations, any variation or addition to the terms of this
contract (including the annexed Schedule of Accommodation and Domestic Duties) during
its duration shall be void unless made with the prior consent of the Commissioner for
Labour in Hong Kong:
(a) a variation of the period of employment stated in Clause 2 through an extension
of the said period of not more than one month by mutual agreement and with prior approval
obtained from the Director of Immigration;
(b) a variation of the Employer’s residential address stated in Clause 3 upon
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notification in writing being given to the Director of Immigration, provided that the Helper
shall continue to work and reside in the Employer’s new residential address;
(c) a variation in the Schedule of Accommodation and Domestic Duties made in
such manner as prescribed under item 6 of the Schedule of Accommodation and Domestic
Duties; and
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(d) a variation of item 4 of the Schedule of Accommodation and Domestic Duties
in respect of driving of a motor vehicle, whether or not the vehicle belongs to the Employer,
by the helper by mutual agreement in the form of an Addendum to the Schedule and with
permission in writing given by the Director of Immigration for the Helper to perform the
driving duties.
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16. The above terms do not preclude the Helper from other entitlements under the
Employment Ordinance, Chapter 57, the Employees’ Compensation Ordinance, Chapter
282 and any other relevant Ordinances.
17. The Parties hereby declare that the Helper has been medically examined as to
his/her fitness for employment as a domestic helper and his/her medical certificate has
been produced for inspection by the Employer.
Signed by the Employer
(Signature of Employer)
in the presence of
(Name of Witness)
(Signature of Witness)
Signed by the Helper
(Signature of Helper)
in the presence of
(Name of Witness)
(Signature of Witness)
* Delete where inappropriate.
† Use either Clause 2A, 2B or 2C, whichever is appropriate.
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35
Undertaking
(to be completed by the visa applicant who wishes to take up employment in the
Hong Kong Special Administrative Region as a domestic helper from abroad (“Helper”))
Personal Particulars of the Applicant
Full name:
* Mr/Miss/Mrs/Ms
Name in Chinese (if applicable):
Nationality:
Hong Kong identity
card no. (if applicable):
Travel document type:
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( )
Travel document no.:
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I undertake to the Government of the Hong Kong Special Administrative Region that:
(a)
I will not enter into an agreement with
(the “Employer”)
to receive a wage that is lower than the minimum allowable wage announced
by the Government of the Hong Kong Special Administrative Region and
);
prevailing at the date of the employment contract (D. H. Contract No.
* (b)
I will reside in the Employer’s residence as stated in Clause 3 of the abovementioned employment contract; (Note)
(c)
I will only perform the domestic duties set out in the Schedule of
Accommodation and Domestic Duties attached to the above-mentioned
employment contract and that if I perform any such other duties, I shall be
liable to prosecution; and
(d)
I will not take up any other employment with any other person during my stay
in Hong Kong. I understand that if I do so, I shall be liable to prosecution.
I understand that if I breach this undertaking, my conduct will be taken into account in
considering any future application for an employment visa or for an extension of stay
in the Hong Kong Special Administrative Region and that an application may be refused.
Applicant’s signature
Date
Note: Employers who have obtained the Director of Immigration’s approval before 1 April 2003 to let their Helpers
live out can continue to do so, so long as they continue to employ Helpers without a break of more than 6
months.
36
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Undertaking
(An extract from the application form [ID(E)407K] to be completed by the
employer who wishes to employ domestic helper from abroad)
Part C: Undertaking
I undertake to the Government of the Hong Kong Special Administrative Region
(HKSAR) that:
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(a)
I will not ask, require, procure or cause
(“the Helper”) to
perform duties other than those domestic duties set out in the Schedule of
Accommodation and Domestic Duties attached to the employment contract
);
(D. H. Contract No.
(b)
I will not ask, cause or allow the Helper to take up any other employment
with any other person during his/her stay in the HKSAR and within the contract
period specified in Clause 2 of the above-mentioned employment contract;
(c)
I will not ask, require, procure or cause the Helper to perform motor vehicle
driving duties in relation to the Helper’s employment as a domestic helper
under any circumstances except with special permission of the Director of
Immigration;
(d)
I will pay the Helper a salary that is no less than the minimum allowable
wage announced by the Government of the HKSAR and prevailing at the
date of the above-mentioned employment contract;
(e)
I will provide the Helper suitable accommodation and with reasonable privacy;
and
(f)
The Helper will reside only in the residence as stated in Clause 3 of the abovementioned employment contract. *
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I understand that if I breach this undertaking, my conduct will be taken into account in
considering any future application I may make to employ a domestic helper from abroad
and that any such application may be refused.
I understand that, if I fail to pay the Helper the wages due under the above-mentioned
employment contract, I shall be liable to prosecution.
I also understand that it is an offence for a Helper to take up any duties other than those
domestic duties set out in the Schedule of Accommodation and Domestic Duties attached
to the above-mentioned employment contract and that any person who aids, abets,
counsels or procures the commission of an offence by a Helper shall also be liable to
prosecution.
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37
Employer’s signature
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Date
* Employers who have obtained the Director of Immigration’s approval before 1 April 2003 to let their Helpers live
out can continue to do so, so long as they continue to employ Helpers without a break of more than 6 months.
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Schedule of Accommodation and Domestic Duties
1.
Both the Employer and the Helper should sign to acknowledge that they have read
and agreed to the contents of this Schedule, and to confirm their consent for the
Immigration Department and other relevant government authorities to collect and
use the information contained in this Schedule in accordance with the provisions of
the Personal Data (Privacy) Ordinance.
2.
Employer’s residence and number of persons to be served
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A.
Approximate size of flat/house
B.
State below the number of persons in the household to be served on a regular
basis:
square feet/square metres*
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________ adult _______ minors (aged between 5 to 18) ______ minors (aged
below 5) ______ expecting babies.
______ persons in the household requiring constant care or attention (excluding
infants).
(Note: Number of Helpers currently employed by the Employer to serve the
household
)
3.
Accommodation and facilities to be provided to the Helper
A.
Accommodation to the Helper
While the average flat size in Hong Kong is relatively small and the availability
of separate servant room is not common, the Employer should provide the
Helper suitable accommodation and with reasonable privacy. Examples of
unsuitable accommodation are: The Helper having to sleep on made-do beds in
the corridor with little privacy and sharing a room with an adult/teenager of the
opposite sex.
Yes. Estimated size of the servant room
square metres*
square feet/
No. Sleeping arrangement for the Helper:
Share a room with
child/children aged
Separate partitioned area of
.
square feet/square metres*
Others. Please describe
B.
.
Facilities to be provided to the Helper:
(Note: Application for entry visa will normally not be approved if the essential
facilities from item (a) to (f) are not provided free.)
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39
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)

Light and water supply
Toilet and bathing facilities
Bed
Blankets or quilt
Pillows
Wardrobe
Refrigerator
Desk
Other facilities (Please specify)

Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
No
No
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.
4.
The Helper should only perform domestic duties at the Employer’s residence.
Domestic duties to be performed by the Helper under this contract exclude driving of
a motor vehicle of any description for whatever purposes, whether or not the vehicle
belongs to the Employer.
5.
Domestic duties include the duties listed below.
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Major portion of domestic duties:—
6.
1.
Household chores
2.
Cooking
3.
Looking after aged persons in the household (constant care or attention is
required/not required*)
4.
Baby-sitting
5.
Child-minding
6.
Others (please specify)
.
The Employer shall inform the Helper and the Director of Immigration of any
substantial changes in item 2, 3 and 5 by serving a copy of the Revised Schedule of
Accommodation and Domestic Duties (ID 407G) signed by both the Employer and
the Helper to the Director of Immigration for record.
Employer’s name and signature
Date
Helper’s name and signature
Date
Tick as appropriate.
40
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Chapter 5: Getting Around Hong Kong
Hong Kong’s public transport network is highly developed, convenient and inexpensive.
There are several ways to get around Hong Kong:
MTR
Operated by the MTR Corporation Limited, the Mass Transit Railway (MTR) mainly
serves the urban areas and provides an express connection to Hong Kong International
Airport.
Trains on the Kwun Tong Line, Tsuen Wan Line, Island Line and Tseung Kwan O Line
run every two to five minutes from around 6 a.m. to 1 a.m. daily. Meanwhile, the
Airport Express Line whisks incoming and departing passengers between the Airport’s
passenger terminal and Hong Kong Station in the heart of Central, passing through
Tsing Yi and Kowloon Stations. The Tung Chung Line connects Tung Chung New
Town on Lantau Island to Central through West Kowloon.
How to take the MTR
The MTR ticketing system is fully automated. Tickets are available at Ticket Issuing
Machines at station concourses. Each machine is equipped with a touch-screen computer
monitor with an MTR route map. Simply touch your destination on the map, and the
fare will be displayed. Ticket Issuing Machines accept banknotes and coins and give
out change. They can also issue multiple tickets up to a total of four Adult and four
Concessionary Single Journey tickets per transaction.
Single Journey Tickets must be used on the day of purchase. Once you pass through
the turnstiles you have 90 minutes to complete the journey.
WATCH OUT:
Do not smoke, eat or drink on MTR trains or in MTR stations. You could be fined
up to HK$2,000 for eating or drinking on trains and up to HK$5,000 for smoking on
MTR premises.
You must not sell or solicit any goods on the trains or carry dangerous goods and large
pieces of luggage. Backpacks and suitcases are OK.
If you lose something in an MTR station or train, check if it has been turned in at the
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41
Lost Property Office at Admiralty Station from 8:00 a.m. to 8:00 p.m., seven days a
week.
Enquiries: 2881-8888
Tip:
A highly convenient type of ticket is called the “Octopus”, which is a storedvalue card for multiple trips on the MTR, KCR East Rail, Ma On Shan Rail,
West Rail, Light Rail, all franchised bus routes and most ferry routes. As the
stored value runs out you can reload your card at an Add Value Machine/
Customer Service Centre at any railway station or 7-11 Convenience Store.
There is no need to buy a new ticket. The Octopus Enquiry Processor can be
used to check the remaining value of your Octopus.
KCRC
The Kowloon-Canton Railway Corporation (KCRC) currently provides four domestic
passenger rail services: East Rail, a suburban mass transit service operating between
East Tsim Sha Tsui and the boundary at Lo Wu; West Rail, which opened in December
2003, is a mass transit service running between the North West New Territories and
urban Kowloon; Ma On Shan Rail, which opened in December 2004, is a mass transit
service linking Ma On Shan new town to East Rail at Tai Wai and Light Rail, formerly
a stand-alone transit service and now also a feeder service for West Rail. All of these
networks are supported by feeder buses.
If you have any enquiry, please contact any of our Customer Service Centres, call our
KCRC Hotline at 2929-3399 or visit our homepage at http://www.kcrc.com.
KCR East Rail
The East Rail is a swift and convenient way of travelling to and from the North East
New Territories. Trains run from about 5:28 a.m. to 1:08 a.m. daily at 3-8 minute
interval between East Tsim Sha Tsui Station and the boundary at Lo Wu.
East Rail tickets can be purchased from either the ticket office or ticket vending machines
on the station concourse. You can also travel by your Octopus.
Passengers can interchange with the MTR at Kowloon Tong Station or at East Tsim Sha
Tsui Station and with Ma On Shan Rail at Tai Wai.
A route map of East Rail is shown at the back of this Guide.
42
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There are also daily through-trains crossing the border to Dongguan, Guangzhou, Foshan
and Zhaoqing. Trains to Shanghai and Beijing operate on alternate days. For enquiries
on through train service, please call the tele-ticketing hotline on 2947-7888.
Enquiry: 2929-3399
KCR Ma On Shan Rail
The Ma On Shan Rail, commissioned in December 2004, provides reliable and convenient rail services between Ma On Shan New Town and Tai Wai in Sha Tin. It runs over
a length of 11.4 km and comprises 9 stations, including Tai Wai, Che Kung Temple,
Sha Tin Wai, City One, Shek Mun, Tai Shui Hang, Heng On, Ma On Shan and Wu Kai
Sha. The stations are within easy walking distance of the area’s major residential
developments. The journey time from Tai Wai to Wu Kai Sha is about 16 minutes and
trains are operated from about 5:40 a.m. to 1:16 a.m. daily at 3 to 9-minute frequency.
Tickets can be purchased from either the ticket office or ticket vending machines on the
station concourse. You can also travel by your Octopus.
Passengers can interchange with East Rail at Tai Wai.
A route map of Ma On Shan Rail is shown at the back of this Guide.
KCR West Rail
Commissioned in December 2003, the West Rail has greatly improved the transport
network in the North West New Territories by providing a swift, convenient, safe and
reliable link with urban Kowloon. A journey from Tuen Mun to Nam Cheong on West
Rail takes about 30 minutes. Trains run from 5:45 a.m. to 12:40 a.m. daily at 3.5-12
minute interval between Nam Cheong and Tuen Mun.
West Rail tickets can be purchased from either the ticket office or ticket vending machines
on the station concourse. You can also travel by your Octopus.
You can change to other railway networks at the following interchange stations:
Nam Cheong – MTR Tung Chung Line
Mei Foo – MTR Tsuen Wan Line
Yuen Long, Tin Shui Wai, Siu Hong and Tuen Mun – KCR Light Rail
West Rail passengers can enjoy free transfers on KCR Light Rail and KCR feeder
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43
buses. Intermodal discounts on selected routes of franchised buses and green minibuses
are also provided. Please contact the KCRC Customer Hotline for details on interchange
concessions.
A route map of West Rail is shown at the back of this Guide.
Enquiry: 2929-3399
KCR Light Rail
With a route length of 36.15 km and 68 stops, the Light Rail system provides an efficient,
reliable and value-for-money service for the residents of the new towns of the North
West New Territories (NWNT).
With West Rail went into operation, Light Rail has been transformed into a feeder for
West Rail while continuing as the major mode of transport in the NWNT. Passengers
interchanging between Light Rail and West Rail can enjoy free transfers on Light Rail;
whereas passengers interchanging between Light Rail and KCR feeder buses can enjoy
free transfers on buses. Please contact the KCRC Customer Hotline for details on
interchange concessions.
It operates daily between 5:17 a.m. to 1:15 a.m. the following day and service is provided
every 1.3 minutes on the busiest sections.
Passengers can purchase single ride tickets from ticket vending machines or use their
Octopus card on the Octopus processors on Light Rail platforms. Once you have a
single ride ticket or have validated your Octopus card, you can board the train directly
without going through a gate or turnstile. Please note that this “honour” fare system is
enforced by occasional spot checks conducted by Passenger Services Assistants.
Enquiry: 2929-3399
Franchised bus services
Five companies operate franchised bus services in Hong Kong. They are the Kowloon
Motor Bus Co. (1933) Ltd., Citybus Ltd. (which has two franchises), New World First
Bus Services Ltd., New Lantao Bus Co. (1973) Ltd. and Long Win Bus Co. Ltd.
Most bus services run from about 6:00 a.m. until midnight, with some running all
night.
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Advice:
You don’t need to buy a ticket to travel by bus. Just drop the exact fare into the box
next to the driver as you get on board. No change is given, so keep a selection of
various coins with you. Easier still, all the above buses accept payment by Octopus.
When you want to get off, press the stop button.
Finding a bus terminal is easy but figuring out which bus you want could take some
time. It’s useful to remember that any bus number ending with the letter ‘K’ means the
route connects to the Kowloon-Canton Railway and bus numbers beginning or ending
with ‘M’ go to the MTR. Those ending with ‘R’ are recreational buses and normally
run on Sundays, public holidays or for special events. Buses with an ‘X’ are express
buses.
Enquiries:
Citybus:
KMB:
Long Win:
NLB:
NWFB:
2873-0818
2745-4466
2261-2791 / 2745-4466
2984-9848
2136-8888
Minibuses
There are two types of minibus in Hong Kong. Both are cream coloured but some have
red roofs and others have green roofs.
Green minibuses provide scheduled services with fixed routes, fares, vehicle allocation
and timetables; red minibuses operate with flexible routes, fares and timetables. Before
boarding be sure whether it is a green or a red minibus, and look at the sign above the
windscreen to check the destination. Ask the driver if in doubt.
To halt either a green or a red minibus so you can alight, do it like a local and say “yau
lok” which means “stop please” in Cantonese.
Fares are paid on a green minibus when you get on board. Some green minibuses
accept payment by Octopus, but for those that don’t, always have the correct amount in
coins with you. On most red minibuses, you pay when you get off. Make sure you
have the exact fare in case the driver runs out of change.
The fare you pay on a green minibus is fixed for each route — look for the sign at the
front of the minibus or simply ask the driver. On red minibuses, the fare varies depending
on the distance travelled, time of day, and the day of the week (e.g. costlier on race days
and in bad weather). Again, you’ll need to check the sign before boarding.
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45
Trams
The trams that operate on Hong Kong Island are one of the world’s great travel bargains.
Charging only HK$2 a ride, these double-decker streetcars trundle along the northern
side of Hong Kong Island and although they are not fast, they are fun if you don’t mind
being jostled a bit. No change is given so be sure you have the exact fare. Or pay with
your Octopus card.
Some tram routes are longer than others. The longest route starts in Western Market
and runs all the way to Shau Kei Wan, while others may run only part of the way (i.e.
Western Market to Causeway Bay or perhaps Happy Valley). Check the destination
shown on the front before boarding.
Trams operate from 6 a.m. to 12:37 a.m. and come by every two to 12 minutes.
Enquiries: 2548-7102
Ferries
The “Star Ferry” is one of Hong Kong’s famous attractions, its green two-decker ferries
criss-crossing the spectacular Victoria Harbour between Tsim Sha Tsui and Central
from 6:30 a.m. to 11:30 p.m. daily. Another service runs between Tsim Sha Tsui and
Wan Chai (near the HK Convention and Exhibition Centre) from 7:30 a.m. to 10:50 p.m.
daily. Like the tram, the fare is cheap.
To take the service, simply drop the exact fare into the turnstile. If you don’t have the
exact fare for the upper deck, you can pay at the information window. Lower deck only
accepts the exact fare. You may also use your Octopus card.
Other ferry services provide transport to the biggest outlying islands. New World First
Ferry (NWFF) runs services to Lantau Island (Mui Wo), Cheung Chau and Peng Chau,
while HK and Kowloon Ferry Ltd. (HKK) serves Lamma Island. Most of these outlying
island ferry services depart from the piers in Central. Fares vary according to your
destination, vessel type and different fares on Sundays and public holidays. All these
services accept payment by Octopus card.
Enquiries:
Star Ferry:
NWFF:
HKK:
2367-7065
2131-8181
2815-6063
A separate ferry company provides a 24-hour service to Discovery Bay on Lantau Island,
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departing from Pier 3 in Central. You can pay by Octopus card.
Enquiries:
2987-7351
Taxis
Taxis are available throughout all of Hong Kong. Red taxis operate in most of Hong
Kong, except for Tung Chung Road and south Lantau. Green taxis operate in the
northern part of the New Territories and blue taxis on Lantau Island.
When a taxi is available for hire, it should display a small red “For Hire” flag near the
centre of the window screen. Also, at night, the “TAXI” sign on the roof should be lit
up.
In Hong Kong and Kowloon, the starting fare is HK$15. There is also a luggage fee of
HK$5 per piece of baggage. There are no late night or extra-passenger charges. Most
drivers carry very little change so have a supply of coins and HK$20/HK$100 banknotes
with you before boarding. Alternatively you may ask the driver beforehand if he has
adequate change for your trip.
You will have to pay additional fare for crossing the harbour via the cross-harbour
tunnel. The additional fare comprises the tunnel toll and a return toll. The return toll
is not applicable if you hire a taxi from a cross-harbour taxi stand. You will also have
to pay additional charges for using the Lantau Link, and the Aberdeen, Lion Rock,
Shing Mun, Tai Lam, Tate’s Cairn and Tseung Kwan O tunnels. A taxi fare table is
posted on the door panel inside the taxis.
Advice:
If you want to commend a taxi driver, or if you are not satisfied with the service, get the
licence number and call the transport complaint hotline on 2889-9999. If you leave
something valuable in a taxi, contact the police or call the Road Co-opt Lost and Found
24 Hours Free Hotline for lost property on taxis at 187-2920.
Tip:
Ask your employer to write down the address of your workplace in CHINESE.
A written address shown to a taxi driver is usually the best way to ensure
effective communication.
Concessionary fares on public transport
The bus, rail, tram and major ferry companies offer concessionary fares to children
under 12 and passengers aged 65 or above (60 or above on Citybus’s Hong Kong
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47
Island routes). Some minibus operators offer concessionary fares to students, and to
passengers aged 65 or above (a few routes for passengers aged 70 or above). If you
claim to be entitled to a concessionary fare, you may be requested to produce proof of
your age. Full-time students from 12 to 25 and attending schools in Hong Kong may
also apply for a Personalized Octopus card encoded with a special “student status” to
enjoy the MTR and Light Rail student concessionary fares. However, the rules on
eligibility for concessionary fares may differ from operator to operator. You may call
the enquiry hotlines of the transport operators (given above) for details of their
concessionary fare schemes.
48
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Chapter 6: Banks and Money
Hong Kong currency
Banknotes in Hong Kong are issued in denominations of HK$10, $20, $50, $100,
$500 and $1,000. Unlike most places, more than one bank issues banknotes in Hong
Kong. The three note-issuing banks are The Hongkong and Shanghai Banking
Corporation Limited, Standard Chartered Bank (Hong Kong) Limited and Bank of China
(Hong Kong) Limited. So don’t worry if you have three different looking HK$100
bills in your wallet — they are all legal tender. In addition, the Government has issued
a new HK$10 note in response to the renewed public demand and has been put into
circulation since 10 September 2002.
Coins are issued in denominations of HK$10, $5, $2, $1, 50 cents, 20 cents and 10
cents.
Exchange rates
Since 1983, the Hong Kong dollar has been tied to the US dollar at the rate of US$1 =
HK$7.80. Because the exchange rate between the Hong Kong dollar and other currencies
changes from day to day, it’s best to check the newspaper or your bank for the current
rate of exchange.
Advice:
• Banks and moneychangers charge a commission. Similarly, commissions are charged
by hotels and major retail outlets which provide exchange facilities for guests and
customers.
• As elsewhere, the rates of exchange for cash and travellers’ cheques are marginally
different and coins are not exchangeable.
• Rates of exchange offered by banks and moneychangers are not uniform. The best
way to check if you are getting a fair deal is to compare the rates offered by different
banks and moneychangers.
• The display of net rates of exchange by moneychangers is a legal obligation. You
are advised to check them — and also the amount of any additional commission
payable for the exchange of travellers’ cheques — before handing over the money
for exchange. Receipts must be issued by law.
• You may approach the police for help if you believe that you have been cheated.
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49
Sending money back home
When sending money (remitting) to your family back home, it is safer to use a bank.
The best advice is to look for a bank from your home country with branches in Hong
Kong (some of which are listed below), as they probably have special remittance
facilities. If not, use a Hong Kong-based bank that has branches in your country.
Name of Bank
(Based country)
Principal Address
Telephone
Bank of India
2/F, Ruttonjee House
11 Duddell Street, Central
Hong Kong
2524-0186
Indian Overseas Bank
3/F, Ruttonjee House
11 Duddell Street, Central
Hong Kong
2522-7157
State Bank of India
8/F, Wheelock House
20 Pedder Street
Central, Hong Kong
2523-3166
UCO Bank
4102-4106, 41/F, Cosco Tower
183 Queen’s Road Central
Hong Kong
2524-9240
PT. Bank Negara
Indonesia (Persero) TBK
G/F, Far East Finance Centre
16 Harcourt Road, Central
Hong Kong
2529-9871
PT. Bank Mandiri
(Persero) TBK
7/F, Far East Finance Centre
16 Harcourt Road, Central
Hong Kong
2877-3632
India
Indonesia
Pakistan
National Bank of Pakistan
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1801-1805, 18/F, ING Tower
2521-7321
308-320 Des Voeux Road Central
Hong Kong
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The Philippines
Equitable PCI Bank, Inc
7/F, Silver Fortune Plaza
1 Wellington Street, Hong Kong
2868-0323
Philippine National Bank
26/F, Worldwide House
19 Des Voeux Road Central
Hong Kong
2543-1066
Bangkok Bank Public
Company Limited
Bangkok Bank Building
28 Des Voeux Road Central
Hong Kong
2801-6688
Bank of Ayudhya Public
Company Limited
1708-9, 17/F, Jardine House
1 Connaught Place Central
Hong Kong
2525-7398
Kasikornbank Public
Company Limited
2001, 20/F, Two International
Finance Centre, 8 Finance Street
Central, Hong Kong
2526-6811
The Siam Commercial Bank
Public Company Limited
1609, 16/F, Jardine House
1 Connaught Place Central
Hong Kong
2524-4085
Thai Military Bank Public
Company Limited
1601, 16/F, New World Tower 1
Hong Kong
2845-6677
Thailand
Advice:
• Hong Kong has no exchange controls, so you may bring in or send out as much
money as you wish.
• International telegraphic transfers are fast and efficient. All major banks in Hong
Kong can provide this service for you.
• Send money in US dollars by telegraphic transfer or a bank draft – don’t send cash
in the mail or through other persons going back to your country.
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51
Chapter 7: Healthcare in Hong Kong
General out-patient clinics
The standard of healthcare is very high in Hong Kong, so if you get sick you will be
well taken care of.
For routine medical treatment, the most convenient and affordable choice is one of
Hong Kong’s many out-patient clinics (see list below). If you have a more serious
illness, you will be referred to a specialist clinic or hospital for further treatment.
Advice:
• On arrival at an out-patient clinic you must first register and pay a registration fee
of HK$45. HK$17 may be charged for dressings or injection. Be sure to bring
your Hong Kong ID card.
• After registering, you’ll have to wait your turn. Don’t worry if there are many
people ahead of you. Hong Kong clinics are quite efficient so you shouldn’t have
to wait long. Bring a book or magazine anyway.
HONG KONG ISLAND
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Name & Telephone No.
Address
#Aberdeen Jockey Club Clinic
Tel: 2555-0381/2
10 Aberdeen Reservoir Road
Aberdeen
Anne Black Health Centre
Tel: 2561-6161
140 Tsat Tse Mui Road
North Point
Ap Lei Chau Clinic
Tel: 2518-5610
161 Ap Lei Chau Main Street
Ap Lei Chau
Central District Health Centre
Tel: 2545-1485
1 Kau U Fong, Central
Chai Wan Health Centre
Tel: 2556-0261
1 Hong Man Street, Chai Wan
Kennedy Town Jockey Club Clinic
Tel: 2817-3215
45 Victoria Road
Kennedy Town
Sai Wan Ho Health Centre
Tel: 2884-4377
1/F, 28 Tai Hong Street
Sai Wan Ho
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#Sai Ying Pun Jockey Club
General Outpatient Clinic
Tel: 2859-8203
134 Queen’s Road West
Sai Ying Pun
*Shau Kei Wan Jockey Club Clinic
Tel: 2560-0211 to 5
8 Chai Wan Road, Shau Kei Wan
^Stanley Public Dispensary
Tel: 2813-0358
14 Wong Ma Kok Road, Stanley
Tung Wah Eastern Hospital
Tel: 2162-6022 to 23
19 Eastern Hospital Road
Causeway Bay
Tung Wah Hospital
Tel: 2589-8518
12 Po Yan Street, Sheung Wan
*Violet Peel Health Centre
Tel: 2835-1767
1/F, Southorn Centre
130 Hennessy Road, Wan Chai
Wan Tsui Government Clinic
Tel: 2897-5527
G/F, Block 12, Wan Tsui Estate
Chai Wan
KOWLOON
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Address
Caritas Medical Centre
Tel: 3408-7911
111 Wing Hong Street
Sham Shui Po
#Cheung Sha Wan Jockey Club
Tel: 2387-8211
G/F, 2 Kwong Lee Road
Cheung Sha Wan
#Central Kowloon Health Centre
Tel: 2762-1456
147 A, Argyle Street, Mong Kok
Hong Kong Buddhist Hospital
Tel: 2339-6117
10 Heng Lam Street, Lok Fu
Hung Hom Clinic
Tel: 2356-9281 Ext. 112
22 Station Lane, Hung Hom
Kowloon Bay Health Centre
Tel: 2116-2811 to 2
1/F, 9 Kai Yan Street
Kowloon Bay
Kwong Wah Hospital
Tel: 2268-2981
25 Waterloo Road
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*Kwun Tong Jockey Club Health Centre
Tel: 2389-0331
457 Kwun Tong Road
Kwun Tong
Lam Tin Polyclinic
Tel: 2346-2853
99 Kai Tin Road, Kwun Tong
Lee Kee Memorial Dispensary
Tel: 2382-1096
99 Carpenter Road
Kowloon City
#Li Po Chun Health Centre
Tel: 2393-8161
22 Arran Street, Tai Kok Tsui
Nam Shan Health Centre
Tel: 2779-5688
G/F, Nam Yiu House
Nam Shan Estate
Ngau Tau Kok Jockey Club Clinic
Tel: 2754-4775
60 Ting On Street
Ngau Tau Kok
Our Lady of Maryknoll Hospital
Tel: 2354-2267
118 Shatin Pass Road
Wong Tai Sin
East Kowloon General
Outpatient Clinic
Tel: 2320-4240
160 Hammer Hill Road
Diamond Hill
*Robert Black Health Centre
Tel: 2383-3311
San Po Kong
Shek Kip Mei Health Centre
Tel: 2788-3023
2 Berwick Street, Shek Kip Mei
Shun Lee Government Clinic
Tel: 2343-0247
G/F, Lee Foo House
Shun Lee Estate, Kwun Tong
Shun Tak Fraternal Association
Leung Kau Kui Clinic
Tel: 2715-9538
2/F, To Kwa Wan Market &
Government Offices Building
165 Ma Tau Wai Road
Kowloon City
Wang Tau Hom Jockey Club Clinic
Tel: 2337-0231
200 Junction Road
Wang Tau Hom
West Kowloon Health Centre
Tel: 2150-7200
G/F, Cheung Sha Wan
Government Offices
Cheung Sha Wan
Wu York Yu Health Centre
Tel: 2325-5221
55 Sheung Fung Street
Tsz Wan Shan
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*Yau Ma Tei Jockey Club Clinic
Tel: 2272-2400
145 Battery Street, Yau Ma Tei
NEW TERRITORIES WEST REGION
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Address
Ha Kwai Chung Polyclinic and
Special Education Service Centre
Tel: 2743-6377
77 Lai Cho Road, Kwai Chung
^Kam Tin Clinic
Tel: 2488-1437
200 Kam Tin Road, Shek Kong
Lady Trench Polyclinic
Tel: 2942-6777
213 Sha Tsui Road, Tsuen Wan
Madam Yung Fung Shee Health Centre
Tel: 2443-8400
26 Sai Ching Street, Yuen Long
Mrs. Wu York Yu Health Centre
Tel: 2487-1211
310 Wo Yi Hop Road
Lei Muk Shue
North Kwai Chung Clinic
Tel: 2418-8501
125 Tai Pak Tin Street
Kwai Chung
@
Pok Oi Hospital
Tel: 2486-8011
Au Tau, Yuen Long
South Kwai Chung Jockey Club
Polyclinic
Tel: 2615-7333
310 Kwai Shing Circuit
Kwai Chung
#Tin Shui Wai Health Centre
Tel: 2448-5511
3 Tin Shui Road, Tin Shui Wai
#Tsing Yi Cheung Hong Clinic
Tel: 2943-8100
3/F, Cheung Hong
Commercial Complex
Cheung Hong Estate, Tsing Yi
Tsing Yi Town Clinic
Tel: 2434-6205
21 Tsing Luk Street, Tsing Yi
*Tuen Mun Clinic
Tel: 2452-9111
11 Tsing Yin Street
San Hui, Tuen Mun
Yan Oi General Outpatient Clinic
Tel: 2404-3700
G/F, 6 Tuen Lee Street
Tuen Mun
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55
Tuen Mun Wu Hong Clinic
Tel: 2458-3788
2 Wu Hong Street, Tuen Mun
Yan Chai Hospital
Tel: 2417-8804
7-11 Yan Chai Street
Tsuen Wan
*Yuen Long Jockey Club Health Centre
Tel: 2476-0221 to 23
269 Castle Peak Road
Yuen Long
NEW TERRITORIES EAST AND OUTLYING ISLANDS
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Address
Fanling Family Medicine Centre
Tel: 2639-4601
1/F, Fanling Health Centre
2 Pik Fung Road, Fanling
^Ho Tung Dispensary
Tel: 2670-1427
G/F, 38 Kwu Tung Road
Sheung Shui
*Lek Yuen Health Centre
Tel: 2692-8730
G/F, 9 Lek Yuen Street
Sha Tin
#Ma On Shan Health Centre
Tel: 2641-9792
G/F, 609 Sai Sha Road
Ma On Shan
Mona Fong Clinic
Tel: 2792-2601
G/F, 23 Man Nin Street
Sai Kung
Mui Wo Clinic
Tel: 2984-2080
G/F & 1/F, Mui Wo
Government Office
2 Ngan Kwong Wan Road
Mui Wo, Lantau Island
North Lamma Clinic
Tel: 2982-0213
G/F, 100 Main Street
Yung Shue Wan, Lamma Island
Peng Chau Clinic
Tel: 2983-1110
G/F, 1A Shing Ka Road
Peng Chau
^Sha Tau Kok Clinic
Tel: 2674-5268
G/F, 58 Sha Tau Kok Road
Sha Tau Kok
Sha Tin Clinic
Tel: 2691-1618 to 19
G/F, 2 Man Lai Road, Sha Tin
*Shek Wu Hui Jockey Club
Tel: 2670-0211 to 13
G/F, 108-130 Jockey Club
Clinic Road, Shek Wu Hui
Sheung Shui
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@
^Sok Kwu Wan Clinic
Tel: 2982-8350
G/F, Sok Kwu Wan
Rural Committee Office
1B Second Street
Sok Kwu Wan, Lamma Island
St. John Hospital
Tel: 2981-9441
Cheung Chau Hospital Road
Tung Wan, Cheung Chau
^Ta Kwu Ling Clinic
Tel: 2674-4283
G/F, Ta Kwu Ling Rural Centre
Government Offices
Ping Che Road, Ta Kwu Ling
Tai O Jockey Club Clinic
Tel: 2985-7236
G/F, 103 Shek Tsai Po Street
Tai O, Lantau Island
*Tai Po Jockey Club Clinic
Tel: 2664-2039
G/F, 37 Ting Kok Road, Tai Po
Tseung Kwan O Jockey Club
Tel: 2701-9922
G/F, 99 Po Lam Road North
Tseung Kwan O
#Tseung Kwan O Po Ning Road
Health Centre
Tel: 2191-1083
G/F, 28 Po Ning Road
Tseung Kwan O
#Tung Chung Health Centre
Tel: 2109-6830
G/F, 6 Fu Tung Street
Tung Chung, Lantau Island
Wong Siu Ching Clinic
Tel: 2658-9182
G/F, 1 Po Wu Lane, Tai Po
Yuen Chau Kok Clinic
Tel: 2647-3383
G/F, 29 Chap Wai Kon Street
Sha Tin
24-hour clinic
The office hours for general out-patient clinics (except those with an asterisk) are:
Monday to Friday:
9 a.m. to 1 p.m.
2 p.m. to 5 p.m.
9 a.m. to 1 p.m.
Saturday:
The clinics marked with (#) are open in the evenings. Please phone the clinic for more
details.
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57
The clinics marked with an asterisk (*) are also open in the evenings and on Sundays/
public holidays. Please check with your clinic to see if it is open during extended
hours.
Monday to Friday:
Sunday:
Public Holidays:
6 p.m. to 10 p.m.
9 a.m. to 1 p.m.
9 a.m. to 1 p.m. and 2 p.m. to 5 p.m.
The clinics marked with (^) are part-time clinics. Please phone the clinic for more
details.
The Hong Kong Hospital Authority
The Hong Kong Hospital Authority is responsible for managing all local public hospitals
in Hong Kong. If you have an inquiry on the services provided by Hong Kong public
hospitals, call the Hospital Authority One Stop Enquiry Service on 2300-6555.
Hong Kong Public Hospitals and Institutions
HONG KONG ISLAND
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Name
Address
Telephone
Cheshire Home
Chung Hom Kok
128 Chung Hom Kok Road
2813-9823
The Duchess of Kent
Children’s Hospital
at Sandy Bay
12 Sandy Bay Road
Pokfulam
2817-7111
TWGHs Fung Yiu
King Hospital
9 Sandy Bay Road
Pokfulam
2855-6111
Grantham Hospital
125 Wong Chuk Hang Road
Aberdeen
2518-2111
MacLehose Medical
Rehabilitation Centre
7 Sha Wan Drive
Pokfulam
2817-0018
Pamela Youde
Nethersole Eastern
Hospital
3 Lok Man Road
Chai Wan
2595-6111
Queen Mary Hospital
102 Pokfulam Road
Pokfulam
2855-3838
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Ruttonjee Hospital
266 Queen’s Road East
Wan Chai
2291-2000
Tang Shiu Kin Hospital
Wan Chai
2291-2000
Tsan Yuk Hospital
30 Hospital Road
Sai Ying Pun
2589-2100
Tung Wah Eastern
Hospital
Causeway Bay
2162-6888
Tung Wah Hospital
12 Po Yan Street
Sheung Wan
2589-8111
Wong Chuk Hang
Hospital
2 Wong Chuk Hang Path
Wong Chuk Hang
2873-7222
Name
Address
Telephone
Sham Shui Po
3408-7911
Haven of Hope
Hospital
8 Haven of Hope Road
Tseung Kwan O
2703-8000
Hong Kong Buddhist
Hospital
10 Heng Lam Street
Lok Fu
2339-6111
Hong Kong Eye Hospital
147K, Argyle Street
2762-3007
Hong Kong Red Cross
Blood Transfusion
Service
15 King’s Park Rise
2710-1333
Kowloon Hospital
147A, Argyle Street
3129-7111
Kwong Wah Hospital
25 Waterloo Road
2332-2311
Our Lady of Maryknoll
Hospital
118 Shatin Pass Road
Wong Tai Sin
2320-2121
Queen Elizabeth Hospital
30 Gascoigne Road
2958-8888
Rehabaid Centre
G/F, Core S, Hong Kong
Polytechnic University
Hung Hom
2364-2345
KOWLOON
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United Christian
Hospital
130 Hip Wo Street
Kwun Tong
3513-4000
Tseung Kwan O Hospital
2 Po Ning Lane, Hang Hau
Tseung Kwan O
2208-0111
TWGHs Wong Tai Sin
Hospital
124 Sha Tin Pass Road
2320-0377
Name
Address
Telephone
Alice Ho Miu Ling
Nethersole Hospital
11 Chuen On Road
Tai Po
2689-2000
Bradbury Hospice
17 A Kung Kok Shan Road
Sha Tin
2636-0163
Castle Peak Hospital
15 Tsing Chung Koon Road
Tuen Mun
2456-7111
Cheshire Home, Sha Tin
30 A Kung Kok Shan Road
Sha Tin
2636-7288
Kwai Chung Hospital
3-15 Kwai Chung
Hospital Road
2990-3000
North District Hospital
9 Po Kin Road
Sheung Shui
2683-8888
Pok Oi Hospital
Au Tau, Yuen Long
2478-2556
Princess Margaret
Hospital
2-10 Princess Margaret
Hospital Road, N.T.
2990-1111
Prince of Wales Hospital
30-32 Ngan Shing Street
Sha Tin
2632-2211
Sha Tin Hospital
33 A Kung Kok Street
Ma On Shan, Sha Tin
2636-7500
Siu Lam Hospital
16 1/2 Milestone
Castle Peak Road
3127-0222
St. John Hospital
2981-9441
Tai Po Hospital
9 Chuen On Road, Tai Po
2607-6111
NEW TERRITORIES
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Tuen Mun Hospital
Tsing Chung Koon Road
Tuen Mun
2468-5111
Yan Chai Hospital
Tsuen Wan
2417-8383
Accident and emergency medical services
Fifteen hospitals provide a full range of accident and emergency (A&E) medical services
24 hours a day. Fees for A&E services are HK$100 per attendance for eligible persons
(holders of a Hong Kong ID card and children under 11 years old with Hong Kong
resident status) and HK$570 per attendance for non-eligible persons. If patients are
unable to pay immediately, they will receive the payment advice to settle the payment
at their convenience. Patients with financial difficulties may seek assistance from medical
social workers in public hospitals.
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Name
Address
Telephone
Alice Ho Miu Ling
Nethersole Hospital
11 Chuen On Road
Tai Po, N.T.
2689-2000
Sham Shui Po, Kowloon
3408-7911
Kwong Wah Hospital
25 Waterloo Road
Kowloon
2332-2311
North District Hospital
9 Po Kin Road
Sheung Shui, N.T.
2683-8888
Pamela Youde
Nethersole Eastern
Hospital
3 Lok Man Road
Chai Wan
2595-6111
Prince of Wales
Hospital
30-32 Ngan Shing Street
Sha Tin, N.T.
2632-2211
Princess Margaret
Hospital
2-10 Princess Margaret
Hospital Road, N.T.
2990-1111
Queen Elizabeth
Hospital
30 Gascoigne Road
Kowloon
2958-8888
Queen Mary Hospital
102 Pokfulam Road
Hong Kong
2855-3838
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St. John Hospital
2981-9441
Ruttonjee Hospital
Wan Chai, Hong Kong
2291-2000
Tseung Kwan O Hospital
2 Po Ning Lane, Hang Hau
Tseung Kwan O
2208-0111
Tuen Mun Hospital
Tuen Mun, N.T.
2468-5111
United Christian
Hospital
130 Hip Wo Street
Kwun Tong, Kowloon
3513-4000
Yan Chai Hospital
Tsuen Wan, N.T.
2417-8383
Treatment during long holidays
If you need to see a doctor during long holidays, call the MediLink hotline at 90000222-322. This service is available in Cantonese, Mandarin and English.
When you call, they will tell you:
• The names and telephone numbers of private doctors on duty in each district of
Hong Kong.
• What general out-patient services are available to you during extended holiday
periods.
During non-holiday periods, MediLink will provide information on general medical
knowledge.
Registered Hong Kong doctors
The Hong Kong Medical Association maintains an online database hosting a comprehensive set of information for all registered Hong Kong doctors. Please visit the website
at http://www.hkdoctors.org.
Tuberculosis and chest service
Tuberculosis and chest diseases are treated at the following out-patient clinics free of
charge:
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Name
Address
Telephone
*Cheung Chau Chest
Clinic
G/F, St. John Hospital
Hospital Road, Tung Wan
Cheung Chau
2981-9441
(Ext. 22)
East Kowloon Chest
Clinic
G/F, East Kowloon Polyclinic
Kowloon
2352-0077
Kowloon Chest Clinic
G/F, 147 A Argyle Street
Kowloon
2711-2086
*Sai Kung Chest Clinic
G/F, Mona Fong Clinic
Man Lin Street
Sai Kung, N.T.
2792-2601
Sai Ying Pun Chest
Clinic
2/F, Sai Ying Pun
Jockey Club Polyclinic
Hong Kong
2859-8227
Shau Kei Wan Chest
Clinic
2/F, Shau Kei Wan
8 Chai Wan Road, Hong Kong
2560-4522
Shek Kip Mei Chest
Clinic
1/F, Shek Kip Mei
Health Centre
2 Berwick Street, Kowloon
2777-4535
*Sheung Shui Chest
Clinic
1/F, Shek Wu Hui
Jockey Club Clinic
Jockey Club Road
Shek Wu Hui
Sheung Shui, N.T.
2670-0211
South Kwai Chung
Chest Clinic
G/F, 310 Kwai Shing Circuit
South Kwai Chung, N.T.
2419-1721
Tai Po Chest Clinic
1/F, Tai Po Jockey Club Clinic
37 Ting Kok Road
Tai Po, N.T.
2689-5600
*Tung Chung
Chest Clinic
6 Fu Tung Street, 1/F
Tung Chung Health Centre
2109-6110
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Wan Chai Chest
Clinic
1/F, Wan Chai Polyclinic
99 Kennedy Road, Wan Chai
Hong Kong
2591-1195
Yan Oi Chest Clinic
2/F, Yan Oi Polyclinic
6 Tuen Lee Street
Tuen Mun, N.T.
2404-3740
Yau Ma Tei Chest
Clinic
2/F, Yau Ma Tei
145 Battery Street, Kowloon
2388-5939
Yuen Chau Kok Chest
Clinic
1/F, 29 Chap Wai Kon Street
Sha Tin, N.T.
2647-6445
*Yuen Long Chest
Clinic
G/F, Yuen Long Jockey Club
Health Centre
Yuen Long, N.T.
2476-0221
Yung Fung Shee Chest
Clinic
1/F, Yung Fung Shee
Memorial Centre
79 Cha Kwo Ling Road
Kowloon
2727-8250
* The clinics marked with an asterisk are part-time chest clinics.
Social Hygiene Service
The Social Hygiene Service is responsible for management of sexually transmitted
diseases and skin diseases.
Clinics for sexually transmitted diseases
The following social hygiene clinics (S.H.C.s) provide treatment free of charge to
eligible persons who are:
(i)
Holders of Hong Kong ID card issued under the Registration of Persons
Ordinance; or
Children who are Hong Kong residents and under 11 years of age; or
Other persons approved by the Director of Health.
(ii)
(iii)
For non-eligible persons, they need to pay HK$700 (including drug charges and
laboratory investigations) as consultation fee per every attendance.
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Name
Address
Telephone
Chai Wan S.H.C.
West LG5
Specialist Out-patient
Department
Pamela Youde Nethersole
Eastern Hospital
3 Lok Man Road
Chai Wan, Hong Kong
2595-7500
Wan Chai S.H.C.
6/F & 7/F, Tang Chi Ngong
Specialist Clinic
Wan Chai, Hong Kong
3103-2400
(Male)
3103-2411
(Female)
Yau Ma Tei S.H.C. 3/F & 4/F, Yau Ma Tei
145 Battery Street
Yau Ma Tei, Kowloon
2359-4377
(Male)
2388-6634
(Female)
Yung Fung Shee
S.H.C.
4/F, Yung Fung Shee
Memorial Centre
Kwun Tong, Kowloon
2727-8315
Tuen Mun S.H.C.
5/F, Tuen Mun Eye Centre
4 Tuen Lee Street
Tuen Mun, N.T.
2459-2958
Fanling Integrated
Treatment Centre
(SHS)
2 Pik Fung Road
Fanling, N.T.
2639-1437
Remarks
Appointment
is required
Clinics for skin diseases
Referrals from other doctors and prior appointment are needed. The following
dermatology clinics and social hygiene clinics provide treatment to eligible persons
and they need to pay consultation fee for first attendance HK$100 and subsequent
attendance HK$60. The charges for non-eligible persons are HK$700 (including drug
charges and laboratory investigations) per every attendance.
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Name
Address
Telephone
Sai Ying Pun
Dermatological Clinic
3/F, Sai Ying Pun
Sai Ying Pun, Hong Kong
2859-8302
Yaumatei
12/F, Yaumatei Specialist
Clinic Extension
143 Battery Street
Yaumatei, Kowloon
2770-4639
Yung Fung Shee
4/F, Yung Fung Shee
Memorial Centre
Kwun Tong, Kowloon
2727-8319
Cheung Sha Wan
Dermatological
Clinic
3/F, West Kowloon Health
Centre, Cheung Sha Wan
Kowloon
2150-7373
Fanling Integrated
Treatment Centre (SHS)
2 Pik Fung Road, Fanling, N.T.
2639-1437
Chai Wan S.H.C.
West LG5, Specialist
Out-patient Department
Eastern Hospital
3 Lok Man Road
Chai Wan, Hong Kong
2595-7500
Wan Chai S.H.C.
6/F & 7/F, Tang Chi Ngong
Specialist Clinic
Wan Chai, Hong Kong
3103-2400
(Male)
3103-2411
(Female)
Yung Fung Shee
S.H.C.
(for female only)
4/F, Yung Fung Shee
Memorial Centre
Kwun Tong, Kowloon
2727-8315
Tuen Mun S.H.C.
5/F, Tuen Mun Eye Centre
4 Tuen Lee Street
Tuen Mun, N.T.
2459-2958
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AIDS related service centres
Name
Address
Telephone
Resource Centre Red Ribbon Centre
2/F, Wang Tau Hom
Jockey Club Clinic
200 Junction Road East
Wang Tau Hom, Kowloon
2304-6268
Yau Ma Tei Jockey Club
AIDS Counselling and
Testing Service
5/F, 145 Battery Street
Yaumatei, Kowloon
2780-2211
Kowloon Bay Integrated
Treatment Centre
8-9/F, Kowloon Bay
Health Centre
9 Kai Yan Street, Kowloon
2116-2888
AIDS prevention and care services include:
• Confidential counselling services;
• Free, anonymous, confidential HIV antibody testing;
• General information on AIDS;
• Follow-up treatment, counselling and support;
• Counselling for sexual partners and family members of infected individuals;
• Health talks and publications on AIDS.
Services provided at Integrated Treatment Centre are charged at HK$100 for new
consultations and HK$60 for subsequent visits for Hong Kong ID card holders. Charges
for non-HK ID card holders are subject to the nature of consultation, investigation and
treatment required.
A 24-hour hotline service (2780-2211) in Cantonese, Putonghua and English provides
pre-recorded information and fax copies on AIDS/sexually transmitted diseases. Access
to nurse-counsellors is also available from 9 a.m. to 6 p.m., Monday to Friday.
Pre-recorded messages on AIDS in Tagalog, Vietnamese and Thai can be heard by
phoning 2359-9112.
Family Health Service
If you are in the reproductive age, or have children below the age of six who require
vaccination, you may find relevant services provided by the Maternal and Child Health
Centres (MCHCs).
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Their services included:
• Antenatal and postnatal care
• Family planning service
• Child health service (including vaccination)
• Cervical screening service
All child health and maternal health services provided at MCHCs are free of charge for
Eligible Persons while for family planning service, a fee of HK$1 is charged per visit
and for cervical screening service, a per visit fee of HK$100 is charged. For noneligible persons, the following fees will be charged for each attendance:
Family planning service
Child health service
Maternal service
Cervical screening service
HK$235
HK$365
HK$700
HK$205
Maternal and Child Health Centres (MCHCs)
Each centre has different operation time and service sessions. Please contact individual
centres or call the 24-hour hotline (recorded message) of the MCHC, Department of
Health on 2112-9900 for details. Interested clients for cervical screening service can
make an appointment through the Phone Booking System (telephone number: 31666631).
HONG KONG ISLAND
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Name
Address
Telephone
Anne Black MCHC
1/F, Anne Black Health Centre
140 Tsat Tsz Mui Road
North Point
2562-1709
Ap Lei Chau MCHC
2/F, Ap Lei Chau Clinic
161 Ap Lei Chau Main Street
Ap Lei Chau
2518-5701
Chai Wan MCHC
Level 2, Government Office
Block 6, New Jade Garden
233 Chai Wan Road, Chai Wan
2556-6757
Sai Wan Ho MCHC
2/F, Sai Wan Ho Health Centre
28 Tai Hong Street, Sai Wan Ho
2977-1825
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Sai Ying Pun MCHC
6/F, Sai Ying Pun
Sai Ying Pun
2859-8280
Tang Chi Ngong MCHC
5/F, Tang Chi Ngong
Specialist Clinic
284 Queen’s Road East, Wan Chai
2573-7585
Name
Address
Telephone
East Kowloon MCHC
1/F, East Kowloon Polyclinic
Diamond Hill
2321-7822
Hung Hom MCHC
2/F, Hung Hom Clinic
22 Station Lane, Hung Hom
2356-9323
Lam Tin MCHC
1/F, Lam Tin Polyclinic
99 Kai Tin Road, Lam Tin
2346-2708
Ngau Tau Kok MCHC
1/F, Ngau Tau Kok
Jockey Club Clinic
60 Ting On Street, Ngau Tau Kok
2750-4270
Robert Black MCHC
1/F, Robert Black Health Centre
600 Prince Edward Road
San Po Kong
2718-2597
Wang Tau Hom MCHC
G/F, Wang Tau Hom
Jockey Club Clinic
200 Junction Road East
Wang Tau Hom
2337-0232
West Kowloon MCHC
2/F, West Kowloon Health Centre
Cheung Sha Wan
Government Offices
Sham Shui Po
2150-7260
Wu York Yu MCHC
1/F, Wu York Yu Health Centre
Wong Tai Sin
2325-5224
KOWLOON
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Yaumatei MCHC
6/F, Yaumatei Specialist
Clinic Extension
143 Battery Street, Yaumatei
2770-0044
NEW TERRITORIES EAST (INCLUDING ISLANDS)
Name
Address
Telephone
Fanling MCHC
2 Pik Fung Road, Fanling
2677-6484
Lek Yuen MCHC
1/F, Lek Yuen Health Centre
9 Lek Yuen Street, Shatin
2692-8741
Ma On Shan MCHC
1/F, Ma On Shan Health Centre
609 Sai Sha Road, Ma On Shan
2641-3843
Tseung Kwan O
Po Ning Road MCHC
1/F, Tseung Kwan O
Po Ning Road Health Centre
28 Po Ning Road
Tseung Kwan O
2191-1086
Tung Chung MCHC
G/F, Tung Chung Health Centre
6 Fu Tung Street, Tung Chung
Lantau Island
2109-6800
Wong Siu Ching
MCHC
1/F, Wong Siu Ching Clinic
1 Po Wu Lane, Tai Po
2652-3745
Cheung Chau MCHC
G/F, St. John Hospital
Cheung Chau
2981-7762
Mui Wo MCHC
1/F, Mui Wo Clinic
2 Ngan Kwong Wan Road
Mui Wo, Lantau Island
2984-2193
NEW TERRITORIES WEST
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Name
Address
Telephone
Madam Yung Fung Shee
MCHC
1/F, Madam Yung Fung Shee
Health Centre
26 Sai Ching Street, Yuen Long
2443-8421
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Maurine Grantham
MCHC
G/F, Maurine Grantham
Health Centre
Tsuen Wan
2615-5500
North Kwai Chung
MCHC
1/F, North Kwai Chung Clinic
125 Tai Pak Tin Street
Kwai Chung
2418-8550
South Kwai Chung
MCHC
1/F, South Kwai Chung Polyclinic
Kwai Chung
2615-7350
Tin Shui Wai MCHC
1/F, Tin Shui Wai Health Centre
3 Tin Shui Road, Tin Shui Wai
2448-5580
Tsing Yi MCHC
3/F, Cheung Hong Commercial
Complex, Phase I
Cheung Hong Estate, Tsing Yi
2497-0431
Tuen Mun Wu Hong
MCHC
2/F, Tuen Mun Wu Hong Clinic
2 Wu Hong Street, Tuen Mun
2458-1694
Yan Oi MCHC
1/F, Yan Oi Polyclinic
4 Tuen Lee Street, Tuen Mun
2404-3720
Treat Hong Kong as your home
You play a vital role in making Hong Kong a clean and pleasant place to live in! Just
follow these measures:
Personal Hygiene
•
•
•
Don’t spit.
Cover your mouth and nose with a tissue when sneezing or coughing.
Wash your hands after going to the toilet, before meals or touching eyes, nose and
mouth. Use liquid soap and dry your hands using a disposable towel or hand dryer.
Don’t share towels.
Don’t share eating utensils – use serving spoons and chopsticks.
Consult a doctor promptly if you are sick. Don’t attend school or work.
Increase your body immunity by having a balanced diet, doing regular exercise and
taking adequate rest. Don’t smoke!
Wear a mask if you have symptoms of respiratory tract infection.
•
•
•
•
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71
Environmental hygiene
•
At public places:
− Don’t litter or spit.
− Don’t let your dog foul the streets.
•
At home:
− Clean and disinfect furniture, kitchen and toilet at least once a day, using diluted
household bleach (i.e., 1 part bleach to 99 parts water), rinse with water and
then mop dry. Put all waste into dustbins with a cover.
− Change water for plants at least once a week. Don’t leave water in the saucers
underneath flower pots to prevent mosquito breeding.
− Ensure all drains and pipes function properly. Pour about half a litre of water
into each drain outlet regularly to prevent foul air and insects in the soil pipe
from entering your home.
− Keep windows open to maintain good indoor ventilation whenever possible.
Any person who commits an offence of littering, spitting, unauthorized display of bills
or posters, or fouling of street by dog faeces will be liable to a fixed penalty of
HK$1,500.
For more information on health, please call the Department of Health’s 24-hour health
education hotline on 2833-0111, visit Central Health Education Unit website: http://
www.cheu.gov.hk or Centre for Health Protection website: http://www.chp.gov.hk.
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Chapter 8: Legal Assistance
Labour Relations Division Offices
If you have a dispute with your employer over your employment contract or your
benefits under the Employment Ordinance, you can go to one of the Labour Relations
Division Offices of the Labour Department for free consultation and conciliation services.
They can help you file a claim with the Labour Tribunal or the Minor Employment
Claims Adjudication Board if necessary. More details and addresses of these offices are
given in the section “Assistance from the Labour Department” in Chapter 4.
Non-governmental organisations
You can also contact one of the non-governmental organisations (NGOs) listed in Chapter
23 for assistance.
Legal information by phone
You can get very useful information on such topics as how to find a lawyer and where
to get free legal services, as well as basic information on the laws of Hong Kong, by
calling 2521-3333 or 2522-8018.
Duty Lawyer Scheme
This Scheme provides legal representation to virtually all defendants who are charged in
the magistracies. If you are to appear in the Magistrates’ Court on a criminal charge, a
duty lawyer may be available for you, depending on the charge. You should ask at the
Court whether you are eligible.
The Legal Advice and Assistance service is run during the evenings in some District
Offices. You can get free advice there, but you will probably have to wait for some
weeks to get an appointment.
Legal Aid Services
Legal aid is available from the Government if you need to bring a legal action, defend
yourself or continue certain legal proceedings in the District Court, High Court or Court
of Final Appeal.
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73
Applying for legal aid
To qualify for legal aid, you must prove that your financial resources do not exceed
HK$155,800. When you apply, you will have to provide your financial details so that
the Legal Aid Department can decide whether you are financially eligible for legal aid. If
you pass this “means test”, and if the Legal Aid Department agrees that your case is
worth pursuing (merits test), you will be granted legal aid.
Legal costs and expenses
You have to contribute towards all the costs and expenses incurred by the Legal Aid
Department unless your financial resources are less than HK$20,000 and no property
is recovered or preserved for you in the proceedings. If your financial resources are
between HK$155,800 and HK$432,900, you may still be able to get help from the
Legal Aid Department under its Supplementary Legal Aid Scheme for certain personal
injuries related claims and professional negligence claims, subject to payment of an
interim contribution of HK$38,950 and further contribution if you succeed in your
claims.
To find out if you qualify for legal assistance, visit the Legal Aid Department or the
Department’s website at http://www.info.gov.hk/lad. The addresses of the Legal Aid
Department and its branch offices are:
Headquarter:
Legal Aid Department
24/F – 27/F, Queensway Government Offices
66 Queensway, Admiralty, Hong Kong
Services: civil and criminal cases, criminal litigation, civil litigation including personal
injury, costing and enforcement, probate.
Hong Kong Sub-office:
34/F, Hopewell Centre
Wan Chai, Hong Kong
Services: family litigation, wages claims.
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Kowloon Sub-office:
G/F, Mong Kok Government Offices
30 Luen Wan Street, Mong Kok, Kowloon
Services: civil cases except those in connection with employees’ compensation claims.
24-hour Enquiry Hotline: 2537-7677
Getting access to a lawyer
You can obtain a list of lawyers by:
• Enquiring from the Law Society of Hong Kong
• Visiting the nearest District Office or public library
• Looking up “Solicitors” in the Yellow Pages of the Phonebook
After you have the lawyer’s name and number, you can arrange for an appointment. If
necessary, you can go together with a friend or relative. Remember: ALWAYS ask how
much the charges are before you begin the interview.
Tip:
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Never get consultation services on legal issues from a middleman. Instead,
make the appointment with a lawyer yourself. After the first meeting, the lawyer
may introduce a colleague who will contact you, but you must see your lawyer at
the very beginning.
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Chapter 9: The Hong Kong Police Force
999 emergency calls
If you are confronted by an emergency and need urgent assistance from the Police, the
Fire Services Department or hospitals, dial 999. Your call will swiftly be answered and
help sent.
But if your problem isn’t an emergency, DON’T ring 999 – instead report it to the
nearest police station. It costs nothing, and the desk officers are trained to be helpful
and sympathetic.
Police stations
Police stations in Hong Kong are open 24 hours a day. If you want to report a case,
English-speaking police officers are on duty at all stations to assist you.
The addresses and telephone numbers of the police stations are as follows:
Hong Kong Island
Police Stations
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Kowloon West Region
Police Stations
Central
2522-8882
Yau Ma Tei
2388-1141
Waterfront
2857-1555
Tsim Sha Tsui
2721-0137
Peak
2849-8748
Mong Kok
2398-6200
Western
2546-0164
Sham Shui Po
2360-7200
Aberdeen
2552-1766
Cheung Sha Wan
2743-7862
Stanley
2813-1717
Kowloon City
2711-6955
Wan Chai
2828-7400
Hung Hom
2761-8200
Happy Valley
2234-0282
North Point
2563-6487
Chai Wan
2557-1878
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Kowloon East Region
Police Stations
New Territories South Region
Police Stations
Wong Tai Sin
2352-9400
Tsuen Wan
2415-6003
Tsz Wan Shan
2726-6200
Kwai Chung
2410-2200
Sai Kung
2792-1279
Tsing Yi
2431-9123
Kwun Tong
2709-8200
Sha Tin
2691-2754
Tseung Kwan O
2704-0430
Tin Sum
2695-9728
Sau Mau Ping
2341-8696
Ma On Shan
2640-0109
Ngau Tau Kok
2798-3300
Lantau North
2988-8520
Mui Wo
2984-1660
Airport District
2769-4802
New Territories North Region
Police Stations
Marine Region
Police Stations and Posts
Sha Tau Kok
2674-1469
Marine East
2791-1050
Ta Kwu Ling
2674-4572
Marine South
2555-4400
Lok Ma Chau
2471-4889
Marine West
2452-9261
Yuen Long
2476-5886
Marine North
2603-4060
Tin Shui Wai
2448-5200
Cheung Chau
2981-1217
Pat Heung
2488-5337
Peng Chau
2983-0251
Tai Po
2667-2292
Lamma Island
2982-0251
Sheung Shui
2675-6364
Tuen Mun
2463-1301
Castle Peak
2441-3933
Reporting Centres:
Shek Kip Mei
Shau Kei Wan
Lei Muk Shue
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2778-7744
2524-8733
2480-9200
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77
Siu Lek Yuen
Tai Hing
2649-9080
2467-7793
Police Service Centre:
2543-7775
Police Hotlines:
Report hotlines
Police Hotline
Organised Crime and Triad Hotline
Narcotics Bureau Hotline
2527-7177
2527-7887
2527-1234
2860-2888
Enquiry hotlines
Recruitment Matters
Complaints Against Police Office
2860-2860
2866-7700
Your rights
What should I do if the police stop me?
Remember to carry proof of identity every time you go out. Proof of identity can be
your Hong Kong ID card, a temporary Hong Kong identity card or your passport.
By law, a policeman or policewoman may:
• Stop you and demand that you produce proof of identity for inspection if he/she
believes you are acting suspiciously.
• Question you about things like your address, where you are going, or what you are
doing.
• Detain you for a reasonable period if the police officer suspects that you’ve
committed an offence.
• Search you for weapons that may threaten the safety of the police officer or the
public.
WARNING:
Don’t resist the police when they are performing their duties, or lose your temper and
try to assault them. You will face prosecution. Although you might be frightened and
confused, be polite and cooperative.
If you are doubtful about a police officer’s identity, politely ask him or her to produce
their warrant card for inspection. This has the officer’s photograph, name, rank and
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badge on it. The words “Hong Kong Police” are printed at the front and the back of the
card.
If a police officer wants to search you, you have the right to ask that it be done in a quiet
area or at the nearest police station. If you are female, a female police officer will search
you.
What are your rights if you are detained in the custody of the police?
You are entitled to 1.
2.
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4.
5.
6.
7.
8.
Be supplied with adequate food and refreshment free of charge;
Request that a friend or relative be notified of your detention;
Request to be provided with drinking water;
Request to receive medical attention should you feel ill;
Request to be provided with a list of solicitors;
Request to be released on bail (or to be released if under investigation);
Request for interpretation service; and
If a juvenile, to request the company of a parent or guardian.
Provided that no unreasonable delay or hindrance is reasonably likely to be caused to
the process of investigation or the administration of justice, you have the additional
rights to -
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9.
Make telephone calls, send e-mails or faxes to friends or relatives;
10.
Make private telephone calls to, or communicate in writing or in person with, a
solicitor or barrister;
11.
12.
Have a solicitor or barrister present during any interview with the police;
Communicate privately with a solicitor or barrister claiming to have been instructed
13.
by a third person on your behalf;
Refuse to communicate with a solicitor or barrister claiming to have been instructed
14.
by a third person on your behalf;
Request to be provided with a supply of writing materials;
15.
Request to have letters posted or delivered as soon as practicable, at your own
expense;
16.
Be supplied with a copy of your cautioned statement(s) or questions and answers
under caution as soon as practicable after the interview;
17.
Refuse to answer subsequent questions until a copy of the cautioned statement(s)
or questions and answers under caution have been provided to you;
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79
18.
Request to be provided with food/refreshment at your own expense – for persons
detained in custody this will be subject to the approval of the officer in charge of
the police station and the inspection of such food; and
19.
Send a telegram at your own expense.
Complaints against the police
If you believe you have reason to make a complaint, you can contact the Complaint
Against Police Office at 2866-7700.
Home security
Although Hong Kong is one of the world’s safest cities, you should always take these
basic security precautions:
• Lock the doors and windows to keep out burglars.
• Don’t allow strangers into the premises without first checking their identities or
consulting your employer.
• Remember to switch off the stove to avoid fire when you leave home.
• Don’t leave a baby or young child alone at home.
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Chapter 10: Preventing Corruption
Knowing and abiding by the law
Hong Kong has strict laws against corruption. The Prevention of Bribery Ordinance
makes it an offence to offer any advantage (including money, gift, commission, loan,
service and favour, etc.) to an employee of the public or private sector as an inducement
to or a reward for the performance of his duties without his employer’s permission.
Any employee solicits or accepts such an advantage or uses false documents to deceive
his employer will also commit an offence. The maximum penalty for such offence is
seven years in jail and a fine of HK$500,000!
Therefore, when you apply for an ID card or licence, don’t offer any advantage to
Government officials or staff members working in public utilities to facilitate your
application. Most Government services are free of charge, so you must not offer a
“tip”. A word of thanks is sufficient. For services that do charge a fee, you will be given
a receipt. Don’t offer any advantage to a private firm employee, e.g. when you are
looking for a job or business, unless you are sure that the recipient has the employer’s
approval.
The Independent Commission Against Corruption (ICAC)
The ICAC is an independent organisation dedicated to fighting corruption in Hong
Kong through effective law enforcement, prevention and education. If someone solicits
a bribe from you or tries to bribe you, or if you have any questions about corruption,
seek help from the ICAC immediately. Your identity and information provided will be
treated in strictest confidence.
Complaint and enquiry channels
ICAC Report Centre (24-hour service)
G/F, Murray Road Carpark Building, 2 Murray Road, Central, Hong Kong
Tel: 2526-6366
ICAC Regional Offices
Monday to Friday:
Saturday:
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9 a.m. - 6 p.m.
9 a.m. - 1 p.m.
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HONG KONG ISLAND
ICAC Regional Office (Hong Kong West and Islands)
G/F, Harbour Commercial Building, 124 Connaught Road Central
Hong Kong
Tel: 2543-0000
ICAC Regional Office (Hong Kong East)
G/F, Tung Wah Mansion, 201 Hennessy Road, Wan Chai, Hong Kong
Tel: 2519-6555
KOWLOON
ICAC Regional Office (Kowloon West)
G/F, Nathan Commercial Building
434-436 Nathan Road, Yau Ma Tei, Kowloon
Tel: 2780-8080
ICAC Regional Office (Kowloon East and Sai Kung)
Shop No. 4, G/F, Kai Tin Building
67 Kai Tin Road, Lam Tin, Kowloon
Tel: 2756-3300
NEW TERRITORIES
ICAC Regional Office (New Territories South West)
G/F, Foo Yue Building, 271-275 Castle Peak Road, Tsuen Wan
New Territories
Tel: 2493-7733
ICAC Regional Office (New Territories North West)
G/F, Fu Hing Building, 230 Castle Peak Road, Yuen Long, New Territories
Tel: 2459-0459
ICAC Regional Office (New Territories East)
G06-G13, G/F, Sha Tin Government Offices, 1 Sheung Wo Che Road
Tel: 2606-1144
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Chapter 11: Equal Opportunities
Hong Kong’s equal opportunities laws prohibit certain kinds of discrimination.
Specifically, it is unlawful to discriminate against a person on the grounds of sex,
marital status, pregnancy, disability and family status.
What is the EOC?
The Equal Opportunities Commission (EOC) is a statutory body set up in 1996 to
implement the Sex Discrimination Ordinance (SDO), the Disability Discrimination
Ordinance (DDO) and the Family Status Discrimination Ordinance (FSDO).
Equal opportunities legislation
The SDO and the DDO came into full operation on 20 December 1996.
It is unlawful under the SDO to discriminate against a person on the ground of sex,
marital status or pregnancy in the following areas of activities:
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employment
education
provision of goods, services or facilities
disposal or management of premises
eligibility to vote for and to be elected or appointed to advisory bodies
participation in clubs
activities of Government
The SDO also protects a person from sexual harassment in the areas of employment,
education, provision of goods, services or facilities and disposal or management of
premises.
Similarly, under the DDO, it is unlawful to vilify a person with a disability in public, or
discriminate or harass a person on the ground of disability in the following areas of
activities:
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employment
education
provision of goods, services and facilities
access to premises
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83
•
•
•
disposal or management of premises
participation in clubs and sporting activities
activities of Government
Starting from 21 November 1997, it is unlawful to discriminate a person who has family
status. Family status means the status of having responsibility for the care of an
immediate family member. Immediate family member, in relation to a person, means
someone who is related to the person concerned by blood, marriage, adoption or affinity.
The areas of activities for which a person may lodge a complaint under the FSDO are
the same as those under the SDO.
What can the EOC do for you?
If you are unlawfully denied equal opportunities in respect of the above areas of
activities because of your sex, marital status, pregnancy, disability or family status,
you may lodge a complaint with the EOC. The EOC may investigate into the complaint
and endeavour, by conciliation, to effect a settlement of the matter. If settlement
cannot be reached, you may apply for other forms of assistance, including legal assistance.
You may also bring legal proceedings before the District Court under the three ordinances.
For more information about the Commission and the three ordinances, you may refer to
the EOC home page on the internet at http://www.eoc.org.hk, or contact the EOC
office:
Equal Opportunities Commission
20/F, Office Tower, Convention Plaza
1 Harbour Road, Wan Chai, Hong Kong
Tel: 2511-8211
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Office hours:
Monday to Friday:
8:45 a.m. - 5:15 p.m.
Saturday:
9:00 a.m. - 12:00 p.m.
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Chapter 12: Consumer Rights
Hong Kong is a great place to shop. But like anywhere else, you should use common
sense to make sure you get the best deal.
First, try to compare prices in the store with the agent’s list price (see tip below).
Since there are no price controls in Hong Kong, shopkeepers can charge anything they
like. Don’t expect to get your money back just because you find that the same item is
cheaper in a nearby store and you realize you’ve been overcharged.
Tip:
For agents’ list prices, call a Consumer Council Advice Centre. You’ll find that
the market price is usually 15-20% less than the agent’s list price. But watch
out if the price is too low – it could be a trick!
Buying parallel goods
Hong Kong is a free port so importers can import goods from any source they wish.
This means you’ll find the most-up-to-date models imported directly from the factory
and their country of origin.
However, some products get into Hong Kong without going through the authorized
agents. These “parallel import” or “grey market” goods are often cheaper than the same
goods brought in by the authorized agent. This is not illegal in Hong Kong, but you
won’t get an international warranty. So if you buy something you intend to send home
as a gift or take back with you to your own country, it will not be guaranteed.
Tip:
If you don’t want to buy parallel import goods, always tell the sales clerk you
wish to buy a product that is guaranteed by the Hong Kong sole agent. Get the
guarantee in writing before you pay.
Returning goods
Normally, it is very difficult to return goods in Hong Kong. Unlike some countries,
Hong Kong has a law stipulating that only defective goods can be returned for exchange.
So don’t expect to exchange or return a product simply because you changed your mind
after the purchase.
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85
WARNING:
Watch out for dishonest shopkeepers! Bait-and-switch (promising one product at a
lower price then saying only a higher priced one is available) is not uncommon in
Hong Kong. Always check product information first.
Smart shopping tips
•
Ask your friends in Hong Kong where the best shops are so you can get the best
value.
Visit a Consumer Council Advice Centre or the Sole Agent for such product
information as features, test reports, performance, price, and after-sales service,
before you decide which product to buy. Once you’ve decided on a model, don’t
let a sales clerk talk you into buying a different (higher-priced) model.
A very low price could be a trap for bait-and-switch (see above).
Before you pay, ask the shopkeeper to write down on the receipt what was
promised during the transaction.
Don’t give your credit card to anybody before a transaction is concluded. Only sign
a credit card slip that has been properly filled out. Remember to get a copy of the
voucher after signing it.
Once a credit card voucher is signed, the transaction is final. The chance of a
cancellation is very slim.
Check all details of the purchase and make sure that they are written on the receipt.
If they are not correct, don’t pay.
Inspect the merchandise and make sure it is the same as you agreed to buy.
In case of a dispute, don’t stay in the shop and argue. Get the receipt and approach
either the Police or the Consumer Council as soon as possible.
•
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•
•
•
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•
The Consumer Council
The Consumer Council is an independent public organisation that protects your rights
and interests as a consumer. It can also help solve any problems you might experience
while shopping in Hong Kong. Its Complaint and Enquiry Hotline is 2929-2222.
Consumer Council Advice Centres are located at the following addresses and can all be
contacted through the above number.
HONG KONG ISLAND
Consumer Council Advice Centre
22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong
Fax: 2856-3611
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Central & Western Consumer Advice Centre
G/F, Harbour Building, 38 Pier Road, Central, Hong Kong
Fax: 2581-1455
KOWLOON
Wong Tai Sin Consumer Advice Centre
Unit 201, 2/F, Lung Cheung Office Block
138 Lung Cheung Road, Wong Tai Sin, Kowloon
Fax: 2323-9496
Sham Shui Po Consumer Advice Centre
G/F, Cheung Sha Wan Government Offices Building
303 Cheung Sha Wan Road, Sham Shui Po, Kowloon
Fax: 2708-2713
Tsim Sha Tsui Consumer Advice Centre
G/F, Consumer Council Resource Centre
3 Ashley Road, Tsim Sha Tsui, Kowloon
Fax: 2721-1580
NEW TERRITORIES
Tsuen Wan Consumer Advice Centre
Room 105, 1/F, Princess Alexandra Community Centre
60 Tai Ho Road, Tsuen Wan, New Territories
Fax: 2413-7042
Yuen Long Consumer Advice Centre
Yuen Long Government Offices Building
G/F, 269 Castle Peak Road, Yuen Long, New Territories
Fax: 2474-7971
Sha Tin Consumer Advice Centre
Room 442, Sha Tin Government Offices
1 Sheung Wo Che Road, Sha Tin, New Territories
Fax: 2695-1964
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87
Chapter 13: Social Activities, Culture and
Entertainment
During your stay in Hong Kong, you’ll find many leisure opportunities to enjoy on
your own or with friends. Most of the facilities offered are free of charge or very
reasonably priced.
Sports and leisure facilities
The Leisure and Cultural Services Department has a wide range of leisure facilities
throughout Hong Kong including beaches, swimming pools, parks, playgrounds,
stadiums, etc. To learn more about the facilities and programmes available to you, call
or visit one of the following offices:
District Leisure Services Offices
88
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Office
Address
Telephone
Central & Western
10/F, Sheung Wan
Municipal Services Building
Hong Kong
2853-2566
Eastern
3/F, Quarry Bay Municipal
Services Building
38 Quarry Bay Street
Hong Kong
2564-2264
Kowloon City
10/F, To Kwa Wan
165 Ma Tau Wai Road
Kowloon
2711-0541
Kwun Tong
Units 13-18, M 1/F &
Units 110-118, M 2/F
Tsui Cheung House
Tsui Ping North Estate
Kowloon
2343-6123
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Sham Shui Po
7/F, Un Chau Street
59-63 Un Chau Street
2386-0945
Southern
4/F, Aberdeen
203 Aberdeen Main Road
Hong Kong
2555-1268
Wan Chai
9/F, Lockhart Road
225 Hennessy Road
Wan Chai, Hong Kong
2879-5622
Wong Tai Sin
4/F, Ngau Chi Wan
11 Clear Water Bay Road
Kowloon
2328-9262
Yau Tsim Mong
1/F, Kowloon Park
Management Office
22 Austin Road
Tsim Sha Tsui, Kowloon
2302-1762
Islands
2852-3220
Kwai Tsing
8/F, Kwai Hing
166-174 Hing Fong Road
Kwai Chung, N.T.
2424-7201
North
4/F, Shek Wu Hui Municipal
Services Building
13 Chi Cheong Road
Sheung Shui, N.T.
2679-2819
Sai Kung
5/F, Sai Kung Government
Offices Building
34 Chan Man Street
Sai Kung, N.T.
2791-3100
Sha Tin
Unit 1207-1212, 12/F
Tower 1, Grand Central Plaza
138 Sha Tin Rural Committee
Road, Sha Tin, N.T.
2634-0111
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89
Tai Po
3/F, Tai Po Complex
8 Heung Sze Wui Street
Tai Po, N.T.
3183-9020
Tsuen Wan
3/F, Yeung Uk Road
45 Yeung Uk Road
Tsuen Wan, N.T.
2212-9702
Tuen Mun
3/F, Tuen Mun
1 Tuen Hi Road, Tuen Mun, N.T.
2451-0304
Yuen Long
2/F, Yuen Long Government
Offices Building and
Tai Kiu Market, 2 Kiu Lok Square
Yuen Long, N.T.
2478-4342
Public Libraries
Hong Kong Public Libraries (HKPL) of the Leisure and Cultural Services Department
provide free public library services to meet the community needs for information,
research, informal education and the profitable use of leisure, as well as to support
lifelong learning and to promote reading and the literary arts. There are 42 public
libraries in the urban area, 23 in the New Territories and 8 in the outlying islands,
including nine mobile libraries. Services and facilities provided include free lending of
library materials, adult library services, children’s library services, newspapers and
periodicals services, reference and information services, students’ study rooms, computer and information centres, multimedia library, outreach programmes and block loan
services. Please visit the library homepage (http://www.hkpl.gov.hk) for further details.
Borrowed materials can be renewed through the Internet or by telephone (2827-2833 /
2698-0002). Newspapers and periodicals for readers of ethnic minorities are also
available at the Central Library, Yau Ma Tei and Yuen Long Public Libraries.
To apply for a library card, please visit one of the following libraries:
HONG KONG ISLAND
Library
Address
Telephone
Central & Western District
City Hall Public
Library
90
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2-6/F & 8-11/F
City Hall High Block, Central
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2921-2681
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Shek Tong Tsui
Public Library
3-4/F, Shek Tong Tsui
2922-6055
Smithfield Public
Library
3/F, Smithfield
12K Smithfield Road
2921-7106
Chai Wan Public
Library
4-5/F, Chai Wan
338 Chai Wan Road
2921-5055
Electric Road Public
Library
2/F, Electric Road
229 Electric Road
2922-3055
North Point Public
Library
G/F, North Point Market Building
Pak Fuk Road
2922-4155
Quarry Bay Public
Library
4-5/F, Quarry Bay
38 Quarry Bay Street
2922-4058
Yiu Tung Public
Library
G/F, Yiu Cheong House
Yiu Tung Estate, Shau Kei Wan
2922-7626
Mobile Library Stops
* In front of Shau Kei Wan Market
Shau Kei Wan Main Street East
* G/F, Phase III, Carpark
Siu Sai Wan Estate
* Adjacent to Yat Sing Mansion
Tai Hong Street, Lei King Wan
* Shing Man Lane, Heng Fa Chuen
2505-4690
Aberdeen Public
Library
3/F, Aberdeen
2921-1055
Ap Lei Chau Public
Library
5/F, Ap Lei Chau
8 Hung Shing Street
2921-1007
Pok Fu Lam Public
Library
Units No. 611-619
Wah Chun House
Wah Fu Estate
2921-1155
Eastern District
2505-4690
2505-4690
2505-4690
Southern District
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91
* 78 Stanley Village Road
* Adjacent to Lei Tim House
Ap Lei Chau Estate
* Adjacent to Shek O Beach
First Aid Station
* Adjacent to Tung Ping House
Lei Tung Estate
* Adjacent to Block 5
Wong Chuk Hang Estate
2505-4690
2505-4690
2505-4690
2505-4690
2505-4690
Wan Chai District
Hong Kong Central
Library
66 Causeway Road, Causeway Bay
3150-1234
Lockhart Road Public
Library
3-5/F, Lockhart Road
225 Hennessy Road
2879-5560
Wong Nai Chung
Public Library
3/F, Wong Nai Chung
2 Yuk Sau Street, Happy Valley
2923-5065
Address
Telephone
Hung Hom Public
Library
6/F, Hung Hom
11 Ma Tau Wai Road
2926-5044
Kowloon City Public
Library
3/F, Kowloon City
100 Nga Tsin Wai Road
2926-6055
Kowloon Public
Library
5 Pui Ching Road
2926-4055
To Kwa Wan Public
Library
5-6/F, To Kwa Wan Market
and Government Offices
165 Ma Tau Wai Road
2926-4155
* G/F, Podium in Site 5
Whampoa Garden, Hung Hom
2926-3056
KOWLOON
Library
Kowloon City District
92
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* Adjacent to the entrance of Tower 9
Laguna Verde, Hung Hom
2926-3055
Lam Tin Public
Library
G/F, Wing B, Tak Lok House
Tak Tin Estate, Lam Tin
2927-7055
Lei Yue Mun Public
Library
1/F, Lei Yue Mun
6 Lei Yue Mun Path
2340-3519
Ngau Tau Kok Public
Library
2-3/F, Ngau Tau Kok
183 Ngau Tau Kok Road
2927-4055
Sau Mau Ping Public
Library
G/F, Units No. 104-109
Sau Ming House, Sau Mau Ping Estate
2927-7155
Shui Wo Street Public
Library
5-6/F, Shui Wo Street
9 Shui Wo Street
2927-3055
Shun Lee Estate
Public Library
Shop F1, Podium Floor
Lee Foo House, Shun Lee Estate
2927-3155
* Adjacent to Kai Ning House
Kai Yip Estate
* Adjacent to Phase I, Club House
Laguna City
* Adjacent to Ko Chi House
Ko Yee Estate, Yau Tong
* Adjacent to Tsui Ying House
Tsui Ping (South) Estate
* Phase A Driveway adjacent to
Block 4 Sceneway Garden
* Adjacent to Hiu Ching House
Hiu Lai Court, Sau Mau Ping
* Adjacent to Tat On House
Po Tat Estate, Sau Mau Ping
2505-4690
Kwun Tong District
2926-3055
2926-3056
2505-4690
2926-3056
2926-3055
2926-3055
Sham Shui Po District
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Lai Chi Kok Public
Library
G-1/F, 19 Lai Wan Road
Lai Chi Kok
2746-4270
Pak Tin Public
Library
G/F, Units No. 1-6, Pak Tin
Commercial Centre, Shek Kip Mei
2928-2055
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Po On Road Public
Library
1/F, Po On Road
325-329 Po On Road
2928-7055
Un Chau Street
Public Library
1/F, Un Chau Street
59-63 Un Chau Street
2928-7166
* Adjacent to Tai Hang Tung Estate
Playground, 2 Lung Chu Street
* Adjacent to Fu Wong House
Fu Cheong Estate
2926-3055
Fu Shan Public
Library
Unit 1-4, LG1, Fu Yan House
Fu Shan Estate, Po Kong Village Road
2927-6707
Lok Fu Public
Library
Shop No. 112, 3/F
Lok Fu Shopping Centre I
Junction Road
2926-7055
Lung Hing Public
Library
G/F, North Wing, Lung Hing House
Lower Wong Tai Sin Estate (II)
2927-6255
Ngau Chi Wan Public
Library
5-6/F, Ngau Chi Wan
11 Clear Water Bay Road
2927-6055
San Po Kong Public
Library
3/F, San Po Kong Plaza
33 Shung Ling Street
2927-6107
Tsz Wan Shan Public
Library
Shop 702, Tsz Wan Shan
Shopping Centre, 23 Yuk Wah Street
2927-6050
* Adjacent to Ngan Fung House
Fung Tak Estate
* Carpark, Wah Yuen House
Chuk Yuen (South) Estate
Tsui Chuk Garden
2926-3056
4-5/F, Fa Yuen Street
123A Fa Yuen Street
2928-4055
2926-3055
Wong Tai Sin District
2926-3056
2926-3056
Yau Tsim Mong District
Fa Yuen Street Public
Library
94
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Tai Kok Tsui Public
Library
G/F, 9 Tit Shu Street, Tai Kok Tsui
2928-4155
Tsim Sha Tsui Public
Library
1/F, Concordia Plaza
1 Science Museum Road
Tsim Sha Tsui East
2926-1072
Yau Ma Tei Public
Library
G-M/F, 250 Shanghai Street
2928-6055
Mobile Library Stop
* Adjacent to Hoi Ning House
Hoi Fu Court
2926-3056
Address
Telephone
North Kwai Chung
Public Library
2-3/F, North Kwai Chung
Market & Library, Shek Yam Road
2421-4740
South Kwai Chung
Public Library
166-174 Hing Fong Road
2429-6338
Tsing Yi Public
Library
1/F, Tsing Yi
38 Tsing Luk Street
2497-2904
* Adjacent to Ching Wai House
Cheung Ching Estate
* Adjacent to Cho Yiu Chuen
Commercial Complex
* Adjacent to Fu Yiu House
Lai Yiu Estate
* Adjacent to On Yun House
Cheung On Estate
* Adjacent to Shek On House
Shek Lei (I) Estate
* Kwai Shing Swimming Pool Carpark
Kwai Shing West Estate
* Adjacent to Fu Bik House
Tai Wo Hau Estate
2414-3157
NEW TERRITORIES
Library
Kwai Tsing District
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2414-3157
2414-3157
2414-3157
2414-3157
2414-3157
2696-5842
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North District
Fanling Public Library
2/F, 9 Wo Mun Street
2669-4444
Sha Tau Kok Public
Library
Shop 1, G/F, Block 20
Sha Tau Kok Chuen
2674-0870
Sheung Shui Public
Library
3/F, Shek Wu Hui
13 Chi Cheong Road
2679-2808
* Carpark adjacent to Ta Kwu Ling
Rural Centre Government Building
* Adjacent to Cheong Siu Court
Cheong Shing Court
2605-1071
Sai Kung Public
Library
5/F, Sai Kung Government Offices
34 Chan Man Street
2792-3669
Tseung Kwan O
Public Library
9 Wan Lung Road, Tseung Kwan O
2706-8101
* Adjacent to Choi Lam House
Tsui Lam Estate, Tseung Kwan O
* Adjacent to King Min House
King Lam Estate, Tseung Kwan O
* Adjacent to Ming Toa House
Ming Tak Estate, Tseung Kwan O
* Adjacent to Po Ning House (West)
Po Lam Estate, Tseung Kwan O
* Adjacent to Tak Chak House
Hau Tak Estate, Tseung Kwan O
* Carpark at Sheung Tak Shopping Centre
Sheung Tak Estate, Tseung Kwan O
2696-5842
2605-1071
Sai Kung District
2696-5842
2696-5842
2605-1071
2605-1071
2605-1071
Sha Tin District
96
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Lek Yuen Public
Library
Units 101-110, G/F, Kwai Wo House
Lek Yuen Estate
2697-5177
Ma On Shan Public
Library
14 On Chun Street
2630-1911
Sha Tin Public
Library
1 Yuen Wo Road
2694-3788
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* Adjacent to Hin Yeung House
Hin Keng Estate
* Carpark at Chevalier Garden
Shopping Mall, Ma On Shan
* Adjacent to Kwong Yuen
Community Hall, Kwong Yuen Estate
* Adjacent to Mei Tao House
Mei Lam Estate
* Adjacent to Sun Kit House
Sun Chui Estate
* Adjacent to Yiu Ping House
Yiu On Estate
* Carpark at Saddle Ridge Garden
Management Office, Ma On Shan
* Sport ground adjacent to
Fung Yat House, Sui Wo Court
* Adjacent to Kam Yee House
Kam Ying Court, Ma On Shan
* Adjacent to Sunshine City and
Fu Fai Garden, Ma On Shan
* Adjacent to Pok Hong
Community Hall, Pok Hong Estate
2696-5842
2696-5842
2605-1071
2605-1071
2605-1071
2605-1071
2605-1071
2605-1071
2605-1071
2696-5842
2696-5842
Tai Po District
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Tai Po Public Library
5/F, Tai Po Complex
2651-4334
* Adjacent to Heng Tsui House
Fu Heng Estate
* Adjacent to Shin Mei House
Fu Shin Estate
* Adjacent to Tai Wo Shopping Arcade
Oi Wo House, Tai Wo Estate
* Entrance of Wan Tau Tong Estate
Shopping Centre, Wan Lum House
* Adjacent to Kwong Yau House
Kwong Fuk Estate
* Adjacent to Tai Man House
Tai Yuen Estate
2696-5842
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2696-5842
2696-5842
2696-5842
2605-1071
2605-1071
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Tsuen Wan District
Shek Wai Kok Public
Library
Units No. 215-219, Shek Fong House
Shek Wai Kok Estate, Tsuen Wan
2414-6044
Tsuen Wan Public
Library
38 Sai Lau Kok Road, Tsuen Wan
2490-3891
* Adjacent to Block 5, Bayview Garden
Lei Muk Shue Estate
* Adjacent to Hoi Sing Mansion
Rivera Gardens
* Sham Tseng Market Carpark
* Tsuen King Circuit Playground
* Adjacent to Sau Shan House
Cheung Shan Estate
2696-5842
2414-3157
2414-3157
2414-3157
2414-3157
2414-3157
Tuen Mun District
Butterfly Estate
Public Library
Units No. 126-130, G/F
Tip Ying House, Butterfly Estate
2468-0518
Tai Hing Public
Library
Unit No. 80, 1/F
Commercial Complex, Tai Hing Estate
2462-3220
Tuen Mun Public
Library
1 Tuen Hi Road
2450-0671
* Adjacent to King Wing House
Shan King Estate
* Adjacent to Leung Chi House
Leung King Estate
* Adjacent to Moon Yu House
Sam Shing Estate
* Adjacent to Siu Fai House
Siu Hong Court
* Carpark of Commercial Complex
Prime View Garden
* Adjacent to Mei Tai House
Fu Tai Estate
2450-1857
2450-1857
2450-1857
2450-1857
2450-1857
2450-1857
Yuen Long District
Tin Shui Wai Public
Library
98
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No. 101-102, 1/F, Kingswood Ginza
Phase 2, 18 Tin Yan Road
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2126-7520
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Yuen Long Public
Library
1/F, Yuen Long Government Offices
2 Kiu Lok Square
2479-2511
* Adjacent to San Tin Post Office
Castle Peak Road, San Tin
* Adjacent to Tung Tau Wai
Rural Committee, Wang Lok Street
* Adjacent to Yiu Man House
Tin Yiu Estate, Tin Shui Wai
* Carpark of Commercial Complex
Fairview Park
* Hang Mei Tsuen Carpark
Ping Ha Road, Ping Shan
* Kam Tin Rural Committee
Kam Tin Main Road
* Sheung Tsuen Park, Pat Heung
2450-1857
2450-1857
2450-1857
2450-1857
2450-1857
2450-1857
2450-1857
Island District
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Cheung Chau Public
Library
2/F, Cheung Chau
2 Tai Hing Tai Road
2981-5455
Mui Wo Public
Library
G/F, Mui Wo
9 Ngan Shek Street, Lantau
2984-7511
North Lamma Public
Library
1 Yung Shue Wan Main Street
Lamma Island
2982-1444
Peng Chau Public
Library
G/F, Peng Chau
6 Po Peng Street
2983-1440
South Lamma Public
Library
Second Street, Sok Kwu Wan
Lamma Island
2982-8178
Tai O Public Library
Shop No. 12, Commercial Centre
Lung Tin Estate
2985-5006
Tung Chung Public
Library
Shop No. 211, 2/F, Yat Tung
Shopping Centre, Yat Tung (I) Estate
Tung Chung
3154-9550
* Adjacent to water feature at
DB Plaza, Discovery Bay
2984-9417
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99
* Adjacent to water feature at
Fu Tung Estate, Tung Chung
* Carpark at the junction of
South Lantau Road &
Chi Ma Wan Road
* Shui Hau Public Carpark
South Lantau Road
* Tong Fuk Public Carpark, adjacent
to Tong Fuk Bus Terminus
* Adjacent to Tung Chung Tree Bank
Man Tung Road, Tung Chung
2984-9417
2984-9417
2984-9417
2984-9417
2984-9417
Museums
From fascinating museums about the territory’s colourful past to breath-taking science
shows previewing tomorrow’s wonders, Hong Kong has museums to suit a wide range
of interests:
HONG KONG ISLAND
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Museum
Address
Telephone & Opening Hours
Flagstaff House
Museum of
Tea Ware
Hong Kong Park
10 Cotton Tree Drive
Central
2869-0690
10 a.m. - 5 p.m. daily
Closed on Tuesdays
Hong Kong
Museum of
Coastal Defence
175 Tung Hei Road
Shau Kei Wan
2569-1500
10 a.m. - 5 p.m. daily (last admission at
4:30 p.m.)
Closed on Thursdays
Hong Kong
Visual Arts
Centre
Hong Kong Park
7A Kennedy Road
Central
2521-3008
Closed on Tuesdays
Law Uk Folk
Museum
14 Kut Shing Street
Chai Wan
2896-7006
10 a.m. - 1 p.m. and 2 p.m. - 6 p.m.
daily
1 p.m. - 6 p.m. Sundays & public
holidays
Closed on Thursday
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Hong Kong
Film Archive
50 Lei King Road
Sai Wan Ho
2739-2139
Main Foyer: 10 a.m. - 8 p.m. daily
Closed on Thursdays
Resource Centre: 10 a.m. - 7 p.m.
daily
10 a.m. - 5 p.m. Saturdays
1 p.m. - 5 p.m. Sundays and public
holidays
Closed on Thursdays
Museum
Address
Hong Kong
Museum of
Art
10 Salisbury Road
Tsim Sha Tsui
2721-0116
Closed on Thursdays
Hong Kong
Museum of
History
100 Chatham Road
South, Tsim Sha Tsui
2724-9042
10 a.m. - 7 p.m. Sundays & public
holidays
Closed on Tuesdays
Hong Kong
Science
Museum
2 Science Museum
Road, Tsim Sha Tsui
East
2732-3232
1 p.m. - 9 p.m. daily
10 a.m. - 9 p.m. Weekends & public
holidays
Closed on Thursdays
Hong Kong
Space
Museum
10 Salisbury Road
Tsim Sha Tsui
2721-0226
10 a.m. - 9 p.m. Weekends & public
holidays
Closed on Tuesdays
Lei Cheng Uk
Han Tomb
Museum
41 Tonkin Street
Sham Shui Po
2386-2863
10 a.m. - 1 p.m. and
1 p.m. - 6 p.m. Sundays & public
holidays
Closed on Thursdays
KOWLOON
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NEW TERRITORIES
Museum
Address
Sam Tung Uk
Museum
2 Kwu Uk Lane
Tsuen Wan
2411-2001
Closed on Tuesdays
Sheung Yiu Folk
Museum
Pak Tam Chung
Nature Trail
Sai Kung
2792-6365
Closed on Tuesdays
Hong Kong
Heritage
Museum
1 Man Lam Road
Sha Tin
2180-8188
10 a.m. - 7 p.m. Sundays & public
holidays
Closed on Tuesdays
Hong Kong
Railway
Museum
13 Shung Tak Street
Tai Po Market
Tai Po
2653-3455
Closed on Tuesdays
Civic Centres and Stadiums
Concerts, cultural performances and sports events all take place in Hong Kong’s civic
centres and stadiums. You can buy admission tickets at the venue’s box office, which is
usually open from 10 a.m. to 6:30 p.m.
HONG KONG ISLAND
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Civic Centre
and Indoor Stadium
Address
Telephone
Hong Kong City Hall
5 Edinburgh Place, Central
2921-2840
Queen Elizabeth
Stadium
18 Oi Kwan Road
Wan Chai
2591-1346
Sai Wan Ho Civic
Centre
111 Shau Kei Wan Road
3184-5760
Sheung Wan Civic
Centre
5/F, Sheung Wan
2853-2668
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KOWLOON
Civic Centre
and Indoor Stadium
Address
Telephone
Hong Kong Coliseum
9 Cheong Wan Road
Hung Hom
2355-7234
Hong Kong
Cultural Centre
10 Salisbury Road
Tsim Sha Tsui
2734-2009
Ko Shan Theatre
77 Ko Shan Road
Hung Hom
2740-9222
Ngau Chi Wan
Civic Centre
2/F & 3/F, Ngau Chi Wan
11 Clearwater Bay Road
2325-1970
Civic Centre
and Indoor Stadium
Address
Telephone
Kwai Tsing Theatre
12 Hing Ning Road
Kwai Chung
2408-0128
North District
Town Hall
2 Lung Wan Street
Sheung Shui
2671-4400
Sha Tin Town Hall
1 Yuen Wo Road, Sha Tin
2694-2509
Tai Po Civic Centre
12 On Pong Road, Tai Po
2665-4477
Tsuen Wan Town
Hall
72 Tai Ho Road
Tsuen Wan
2414-0144
Tuen Mun Town
Hall
3 Tuen Hi Road
Tuen Mun
2450-4202
Yuen Long Theatre
9 Yuen Long Tai Yuk Road
Yuen Long
2476-1029
NEW TERRITORIES
Swimming pools
Public swimming pools in Hong Kong are very reasonably priced and include full
changing facilities. Generally, non-heated pools are open from April to October. For
the pools marked with an asterisk (*) below, the water is heated during the winter
months (normally from November to March), after which these pools remain open for
the rest of the year as normal cold-water pools.
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HONG KONG ISLAND
Swimming Pool
Address
Telephone
Chai Wan Swimming Pool
345 San Ha Street
Chai Wan
2558-3538
*Island East Swimming Pool
52 Lei King Road
Sai Wan Ho
2151-4081
Kennedy Town Swimming Pool
12N Smithfield
Kennedy Town
2817-7973
*Morrison Hill Swimming Pool
7 Oi Kwan Road
Wan Chai
2891-7335
Pao Yue Kong Swimming Pool
2 Shum Wan Road
Wong Chuk Hang
2553-3617
Victoria Park Swimming Pool
Victoria Park
Hing Fat Street
Causeway Bay
2570-8347
Swimming Pool
Address
Telephone
*Hammer Hill Road
Swimming Pool
30 Lung Cheung Road
Wong Tai Sin
2350-6173
*Ho Man Tin Swimming Pool
1 Chung Yee Street
Ho Man Tin
2715-0139
Jordan Valley Swimming Pool
Choi Ha Road
Ngau Tau Kok
2305-5919
*Kowloon Park Swimming Pool
Kowloon Park
22 Austin Road
Tsim Sha Tsui
2724-3577
Kowloon Tsai Swimming Pool
Kowloon Tsai Park
13 Inverness Road
2336-5817
Kwun Tong Swimming Pool
10 Kai Lim Road
Kwun Tong
2717-9022
*Lai Chi Kok Park
Swimming Pool
1 Lai Wan Road
Sham Shui Po
2745-5234
KOWLOON
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Lei Cheng Uk Swimming Pool
25 Kwong Lee Road
Sham Shui Po
2387-4224
Morse Park Swimming Pool
80 Fung Mo Street
Wong Tai Sin
2320-2023
*Sham Shui Po Park
Swimming Pool
733 Lai Chi Kok Road
Sham Shui Po
2360-2329
Tai Wan Shan Swimming Pool
7 Wan Hoi Street
Hung Hom
2333-1335
Swimming Pool
Address
Telephone
*Fanling Swimming Pool
73 San Wan Road, Fanling
2675-6951
Hin Tin Swimming Pool
68 Che Kung Miu Road
Tai Wai, Sha Tin
2607-3423
Kwai Shing Swimming Pool
Kwai Chung
2426-2081
Ma On Shan Swimming Pool
33 On Chun Street
Ma On Shan, Sha Tin
2641-0776
Mui Wo Swimming Pool
Chung Hau, Mui Wo, Lantau 2984-2496
North Kwai Chung Jockey
Club Swimming Pool
290 Wo Yi Hop Road
Kwai Chung
2422-1779
Sai Kung Swimming Pool
Wai Man Road, Sai Kung
2792-7285
*Sha Tin Jockey Club
Swimming Pool
10 Yuen Wo Road, Sha Tin
2604-6787
Sheung Shui Swimming Pool
38 Tin Ping Road
Sheung Shui
2679-4844
*Shing Mun Valley
Swimming Pool
21 Shing Mun Road
Tsuen Wan
2416-0522
Tai Po Swimming Pool
11 Ting Tai Road, Tai Po
2661-2244
The Jockey Club Yan Oi Tong
Swimming Pool
Tuen Mun
2464-6561
Tin Shui Wai Swimming Pool
1 Tin Pak Road
Tin Shui Wai, Yuen Long
2446-9057
NEW TERRITORIES
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105
*Tseung Kwan O Swimming Pool
Wan Lung Road
Tseung Kwan O
2706-7646
Tsing Yi Swimming Pool
Tsing King Road, Tsing Yi
2435-6407
Tsuen King Circuit Wu Chung
Swimming Pool
178 On Yat Street
Tsuen King Circuit
Tsuen Wan
2413-5523
*Tuen Mun Swimming Pool
Hoi Wong Road, Tuen Mun
2458-8022
*Yuen Long Swimming Pool
Tai Yuk Road, Yuen Long
2475-0184
Parks and open spaces
Hong Kong actually has many green areas within the city where you can enjoy a relaxing
walk in the outdoors, meet with friends or simply get away from it all for a while. One
favourite with locals is the Hong Kong Zoological & Botanical Gardens. Located in
Central, this scenic spot is home to many rare species of birds and wildlife. Some of the
park’s attractions include the orang-utan and huge flocks of bright pink flamingos and
scarlet ibises. The zoo is open from 6 a.m. to 7 p.m. daily, while the rest of the park is
open from 6 a.m. to 10 p.m. daily. Admission is free.
Hong Kong Park is another oasis in Central. In addition to landscaped areas, children’s
playgrounds, fountains and a greenhouse, this is where you’ll find a spectacular walkin aviary with over 90 species of birds and the largest squash centre in Hong Kong.
Victoria Park in Causeway Bay provides a welcome retreat from the sometimes
stressful pace of urban Hong Kong. Many regulars come here for their early morning
exercise or to practise martial arts; others enjoy quiet moments among the trees and
gardens. Sports facilities include tennis courts, swimming pools, hard-surface games
pitches and a jogging track.
On the other side of the harbour, Kowloon Park in Tsim Sha Tsui offers wooded
landscapes, a small lake and aviary, a traditionally designed Chinese Garden and a
“Sculpture Walk” of modern art. There is also a sports complex boasting the most
popular heated indoor swimming pool in Hong Kong.
In the New Territories, Tsing Yi Park provides both active and passive recreational
facilities. It is only five or so minutes’ walk from the Tsing Yi Station. The ornamental
lake and waterfall in its Western design concept give visitors a sense of tranquillity.
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The special features of Tuen Mun Park include an artificial lake for boating, a water
cascade, an amphitheatre and a reptile house. Located at Tuen Mun Centre, it is a
special place to spend leisure time and enjoy the natural environment.
The centrepiece of Yuen Long Park is an aviary built in the shape of a pagoda.
Surrounding the pagoda are gardens, a lake, bridge, cascade, waterfall and pavilions. A
children’s playground and ball game areas are also provided. The park is in the southwest of Yuen Long New Town.
Tai Po Waterfront Park features a spiral lookout tower providing panoramic views of
nearby Tolo Harbour and the mountains in the distance. Other attractions include the
Insect House and the Ecological Garden, which are interesting educational amenities for
children. The park overlooks Tolo Harbour and is bounded by Fu Shin Estate on the
west and Tai Po Industrial Estate on the north.
The North District Park in Sheung Shui provides a wide choice of active and passive
recreation facilities for visitors’ enjoyment. On the active side there are courts for
soccer, handball, basketball and volleyball, plus a roller-skating rink, fitness stations
and a children’s playground. Passive facilities include an artificial lake, cascade, rock
garden, conservation corner, trendy pebble walking trail and scented garden.
Sha Tin Park has a Main Plaza featuring an Amphitheatre with striking yellow tensioned
canopy. In the South Garden, teenagers can spend their leisure time at the multiple
children playground that provides challenging recreation games. Park goers can also
take a leisurely walk through the Rock Garden, Scented Garden, Aviary Garden and
Verandah. The park is situated along the western side of Shing Mun River.
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Major Parks
Address
Telephone
Chai Wan Park
Tsui Wan Street, Chai Wan
Hong Kong
2898-7560
Hong Kong Park
19 Cotton Tree Drive
Central, Hong Kong
2521-5041
Hong Kong
Zoological and
Botanical Gardens
Albany Road
Central, Hong Kong
2530-0154
Kowloon Park
22 Austin Road
2724-3344
Lei Yue Mun Park
Chai Wan Road, Hong Kong
2568-7455
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107
Ma On Shan Park
On Chun Street, Ma On Shan
Sha Tin, N.T.
2643-5320
North District Park
Jockey Club Road
Sheung Shui, N.T.
2670-6155
Quarry Bay Park
Tai Koo Shing, Quarry Bay
Hong Kong
2513-8523
Sha Tin Park
2 Yuen Wo Road
Sha Tin, N.T.
2695-9253
Shing Mun
Valley Park
Shing Mun Road
Tsuen Wan, N.T.
2413-9665
Tai Po Waterfront
Park
Dai Fat Street
Tai Po, N.T.
2664-2107
Tin Shui Wai Park
6 Tin Shui Road
Tin Shui Wai, Yuen Long, N.T.
2445-5792
Tsing Yi Park
Tsing Luk Street
Tsing Yi, N.T.
2435-0533
Tsuen Wan Park
Yeung Uk Road
Tsuen Wan, N.T.
2408-7814
Tuen Mun Park
Heung Sze Wui Road
Tuen Mun, N.T.
2451-1144
Victoria Park
Causeway Road
2890-7485
Causeway Bay, Hong Kong
Yuen Long Park
Town Park Road North
Yuen Long, N.T.
2473-6511
Sight-seeing
Hong Kong abounds with places of interest and events you may wish to see. Free
brochures and maps are available from the Hong Kong Tourism Board’s Visitor
Information and Services Centres at the Star Ferry Concourse, Tsim Sha Tsui, and G/F,
The Centre, 99 Queen’s Road Central, Central, Hong Kong.
Some of the more interesting places to visit in Hong Kong include:
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Ocean Park, southern Hong Kong Island: One of the world’s largest and most
entertaining marine theme parks.
Repulse Bay, southern Hong Kong Island: The prime attraction here is the beach,
which always attracts huge crowds on hot weekends for swimming.
Shek O, southeast Hong Kong Island: With one of the best beaches in Hong Kong,
Shek O is popular for its beautiful scenery and spectacular homes overlooking the sea,
as well as a barbecue site by the shore.
Stanley Bay, southeast Hong Kong Island: This beach town is best known for the
Stanley Market, which attracts tourists from all over the world for its bargains on
clothes, knick-knacks, souvenirs, paintings, hardware and so on.
Victoria Peak. You haven’t really seen Hong Kong until you take an exhilarating ride
by Peak Tram up to the Peak for one of the world’s most spectacular views — our
magnificent harbour and the amazing urban sprawl on either side of it.
Outdoor markets. Hong Kong has several famous outdoor markets where you can
find all kinds of bargains, from clothes to leather goods and accessories. They include
the Ladies’ Market (Tung Choi Street, Mong Kok), Temple Street Night Market (Jordan),
Marble Road Market (North Point), and Cross Street Market (Wan Chai).
Finally, you might wish to witness horseracing at either the Happy Valley or Sha Tin
Racecourses. The “Sport of Kings” is one of Hong Kong’s most popular pastimes,
and the racing season runs from early September to late June.
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109
Chapter 14: Education and Vocational
Training
Hong Kong’s education system
The following is a general introduction to the system. If your immediate interest is in
schooling for non-Chinese speaking children and/or opportunities for non-Chinese
speaking adults, please turn to the section below on Education and support services
for non-Chinese speaking children.
Kindergartens
Kindergarten education is offered to children in the 3-5 age group. Kindergartens are
run by voluntary organisations or private bodies. The level of charges varies and it is
wise to shop around before making a choice.
Primary Education
Primary schooling starts at the age of 6. There are three modes of operation, namely
AM, PM and whole-day. Under the encouragement of the Government, more and
more primary schools are adopting whole-day operation. Free primary education exists
in all government primary schools and in most aided primary schools. Chinese is the
language of instruction in most schools with English taught as a second language.
Secondary Education
On completion of primary education, pupils are allocated Secondary 1 (S1) places in
government and aided schools through the Secondary School Places Allocation System to receive a three years’ free junior secondary education. The system consists of
the Discretionary Places (DP) stage and the Central Allocation (CA) stage. In the DP
stage, secondary schools may admit students in accordance with their admission criteria.
In the CA stage, S1 places are allocated according to school net, students’ scaled internal assessment results, parents’ choice of schools and random number.
A Junior Secondary Education Assessment system is adopted to allocate subsidized
Secondary 4 places to Secondary 3 graduates. The performance of students in the
school and parental choices form the basis for allocation. Students may also choose to
further their studies in Senior Secondary Schools (SSS). SSS operated market-led,
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diversified and practical courses to provide an additional education option for S3 leavers
who are interested in alternative curricula. All secondary 3 students in publiclyfunded schools who have the ability and wish to continue their study are provided with
subsidized secondary 4 and training places.
Most secondary schools offer three-year basic and two-year senior secondary courses
leading to the Hong Kong Certificate of Education Examination (HKCEE), to be followed by a two-year sixth-form course leading to the Hong Kong Advanced Level
Examination for admission to tertiary institutions. By making use of an open, coherent
and flexible curriculum framework composed of three interconnected components: key
learning areas, generic skills and values and attitudes, schools are now offering their
students a broad and balanced curriculum. The school curriculum is sufficiently
diversified, providing students at all levels with a variety of options to cater for their
different aptitudes, abilities and learning needs. The orientation of the subjects under
the relevant key learning areas could be academic, social, practical and/or vocational at
the appropriate level of schooling. Uniform tuition fees are charged for Secondary 47 in government and aided secondary schools.
Medium of instruction: Schools are required to use the appropriate medium of
instruction (MOI) having regard to student ability, teacher capability and language
learning-support strategies and programmes for students. Since the appropriate MOI
for most students is their mother tongue, about 300 aided and government secondary
schools have been using Chinese as the MOI for junior secondary classes. There are
112 secondary schools which adopt English as the MOI.
International Schools and Schools operated by English Schools Foundation
Some 50 international schools and 15 schools operated by the English Schools Foundation were operating in Hong Kong. They offered non-local curricula and their students are not prepared to sit for local examinations. They cater mainly for the needs of
children from the various expatriate communities and for children of Hong Kong residents who have at some time emigrated and subsequently returned to Hong Kong. The
languages of instruction are those appropriate to the curricula in question and include,
among others, English, French, German, Korean and Japanese.
Special Education
There are currently 62 special schools, including a hospital school providing places for
children with visual impairment, hearing impairment, physical disability, maladjustment and mental handicap. In addition, 117 mainstream schools adopted a wholeschool approach to supporting about 800 students with special educational needs.
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111
The Government administers an integrated programme for mildly disabled children in
kindergartens, runs intensive remedial teaching programme in government and aided
schools for children with learning difficulties and provides special education class in
government schools for children with visual impairment. It runs special education
services centres providing audiological, psychological and speech assessment,
diagnostic, remedial school based services as well as placement service for children
with special educational needs. Other services include free issue of hearing aids, earmould production and special education teaching resources. It also operates intensive
remedial teaching programmes for children with learning difficulties and children with
physical disability, and adjustment programmes for children with behavioural and emotional problems. Primary and secondary schools have been supported to adopt a whole
school approach to integration.
Beyond the schools
Post-secondary Education
Many higher education institutions have responded positively to the Chief Executive’s
policy initiative to provide more post-secondary education opportunities to secondary
school leavers by offering self-financing programmes. In 2004-05, around 190 fulltime accredited self-financing programmes are offered by 20 post-secondary institutions,
providing some 14,200 full-time places at sub-degree level or above. These are in
addition to some 10,500 publicly funded places at sub-degree level offered by the City
University of Hong Kong, the Hong Kong Polytechnic University, the Hong Kong
Institute of Education, the VTC and the Hong Kong Academy for Performing Arts.
Higher Education
Hong Kong has 12 degree-awarding higher education institutions, eight of which are
publicly-funded through the University Grants Committee (UGC). The other four not
funded by the UGC are the publicly funded the Hong Kong Academy for Performing
Arts, the self-financing the Open University of Hong Kong, the Hong Kong Shue Yan
College and Chu Hai Post Secondary College.
At present, 14,500 first-year first-degree places are available in institutions funded by
the UGC, covering about 18 per cent of the 17-20 age group. On top of this, a further
35 per cent of people in the same age group have access to other local higher education
opportunities (for example, sub-degree programmes and vocational training) or go to
universities overseas.
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Adult Education
The EMB has commissioned school operators to provide evening courses at primary to
senior secondary levels for about 3,000 adult learners in 2004-05 school year. It also
subvented a variety of adult education programmes operated by non-governmental
organisations, offering a total of 17,100 places.
Project Yi Jin
The Government launched Project Yi Jin in October 2000 to provide an alternative
route to continuing education for secondary school leavers and adult learners. The
programme aims to upgrade students’ knowledge in biliteracy, trilingualism, and information technology application through combining academic pursuits with practical
skills training. Successful completion of the programme will lead to a qualification
comparable to five passes in the Hong Kong Certificate of Education Examination for
employment and continuing education purposes. The programme is run by member
institutions of the Federation for Continuing Education in Tertiary Institutions, and has
both full-time and part-time modes.
Vocational and Continuing Education
Vocational Education
The Vocational Training Council (VTC) was established in 1982 to provide and promote
a cost-effective and comprehensive system of vocational education and training for
school leavers and adult learners to acquire skills and knowledge for lifelong learning
and enhanced employability.
The VTC provides high quality and internationally recognized full-time pre-employment
education and training courses, at various levels ranging from the craftsman level to
higher diploma level, through its Hong Kong Institute of Vocational Education, VTC
School of Business and Information Systems, and training and development centres. It
also operates industry-wide training schemes and a voluntary trade testing and
certification scheme.
A self-funded Continuing Professional Development Centre has been set up to promote continuing professional education by providing short courses and organising professional examinations such as the Insurance Intermediaries Qualifying Examination
and the Mandatory Provident Fund Schemes Examination.
Altogether, some 138,000 full-time and part-time places were available during 2004
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for both school leavers and people in employment.
Enquiries: 2836-1000; Website: http://www.vtc.edu.hk.
Technical Training
The Construction Industry Training Authority provides training for the construction
industry. It operates three construction training centres as well as a management training centre, a trade testing centre and a safety training centre. The Authority is funded
by a levy of 0.4 per cent on the value of all construction works exceeding $1 million.
It offered a total of 3,669 full-time and 64,097 part-time training places in the 2004-05
training year. In addition, the Authority conducts trade tests for construction workers
to assess the standards of skills achieved, and certification tests for operators of construction plants.
Enquiries: 2870-0183; Website: http://www.cita.edu.hk.
The Clothing Industry Training Authority provides training courses for the clothing
and footwear industries. It is financed by a levy of 0.03 per cent on the Free-on-Board
value of clothing and footwear items produced in and exported from Hong Kong. It
operates two training centres to deliver both full-time and part-time courses at technician and craftsman levels. In 2004-05, the Authority provided training to 458 full-time
and 4,338 part-time students.
Enquiries: 2754-4802; Website: http://www.clothingtraining.org.hk.
Five skills centres, three run by the VTC and two by non-governmental organisations,
prepare people with a disability for open employment or mainstream vocational
education and technical training. Collectively, they provide 1,222 full-time places,
360 of them residential, for the 2003-04 training year.
Financial assistance for needy students
The Government tries to ensure that no student is deprived of education due to lack of
financial means. The Student Financial Assistance Agency (SFAA) provides financial
assistance to needy students at all levels below. Enquiries can be made to the SFAA at
2802-2345.
•
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Pre-schooling: Parents of eligible kindergarten pupils may apply for tuition fee
remission through the Kindergarten Fee Remission Scheme.
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•
Primary and secondary school students: Assistance takes the form of Senior
Secondary Fee Remission, grants for the purchase of textbooks, and/or travel
subsidies.
Post-secondary students: Eligible students are provided with grants and/or loans
for their tuition fees, and/or academic living expenses during the school year.
•
Education and Support Services for non-Chinese speaking
children
The Government’s objective is to integrate non-Chinese speaking children with right
of abode in Hong Kong into the educational mainstream, and to prepare them for
integration into the local community as soon as practicable. The Government is also
committed to provide nine-year free universal basic education to all eligible children
(local children usually refer to Chinese speaking), including non-Chinese speaking
children.
Placement Service
Non-Chinese speaking children are encouraged to study in public sector schools so
that they could integrate into the community as early as possible. Children holding
one of the following documents are eligible for public sector school places –
(a)
(i)
Hong Kong Birth Certificate
For birth registered before 1 January 1983, the birth certificate alone is sufficient
proof of the holder’s eligibility for admission to such schools; (please check
with the latest circular on admission of alien children whether this condition is
still included because those born before 1.1.1983 may be too “old”)
For birth registered between 1 January 1983 and 30 June 1987, column 12 of
their birth certificates must indicate their Hong Kong belonger status as
“Established”;
For birth registered on or after 1 July 1987, column 12 or 11 of their birth
certificates must indicate their Hong Kong permanent resident status as
“Established”;
Children whose Hong Kong belonger status or Hong Kong permanent resident
status is shown as “Not Established” in the birth certificate should have a
Permit to Remain in Hong Kong – ID 235B or valid travel documents, with
one of the endorsements listed in (c) below.
(ii)
(iii)
(iv)
(b)
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Hong Kong ID Card
A Hong Kong ID card issued on or after 1 July 1987 that does not bear the
symbol ‘C’ (for conditional stay) at line 6. If the symbol ‘C’ is shown, the
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holder must have a valid travel document with one of the endorsements listed
in (c) below;
(c)
Travel Document
A valid travel document with any of the following endorsements (i) to (viii):
(i)
“Permitted to remain until (date) ” (the date showing the stay in Hong Kong
to be still valid at the time of admission to school);
“Permission to remain extended until (date) ” (the date showing that the stay
in Hong Kong is still valid at the time of admission to school);
“The holder of this travel document has the right to land in Hong Kong (Section
2AAA, Immigration Ordinance Cap. 115, Laws of Hong Kong)”;
“The holder arrived Hong Kong on (date) and was permitted to land”;
Permitted to stay with no condition attached;
“Previous conditions of stay are hereby cancelled”;
“Holder’s eligibility for Hong Kong permanent identity card verified”; or
“Admission of Talents Scheme Permission to remain extended until (date)”.
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
Parents can approach schools with vacancies direct for admission, or they can approach
the Regional Education Offices or the Placement & Support Section of the Education
and Manpower Bureau (EMB) for assistance in seeking school places. Contact details
are as follows -
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Address
Telephone
Hong Kong Regional Education Office
53/F, Hopewell Centre, 183 Queen’s Road East
Wanchai, Hong Kong
2863-4646
Kowloon Regional Education Office
11/F, Manulife Provident Funds Place, 345 Nathan Road
Kowloon
2782-8383
New Territories West Regional Education Office
19/F, Chinachem Tsuen Wan Plaza, 457 Castle Peak Road
The New Territories
2437-7272
New Territories East Regional Education Office
22/F, Landmark North, 39 Lung Sum Ave, Sheung Shui
The New Territories
2639-4876
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Placement and Support Section
57/F, Hopewell Centre, 183 Queen’s Road East
Wanchai, Hong Kong
2863-4772
2863-4711
Under the existing policy, all parents must send their children (aged 6 – 15) who have
the right of abode in Hong Kong to attend schools.
Support Services
School-Based Support Scheme (SBSS) Grants
The Government is conscious that newly arrived non-Chinese speaking children may
not – at least initially – be able to adapt to the local education system. Therefore, the
EMB provides SBSS grants to public sector schools that admit newly arrived nonChinese speaking children. Schools may use the grants to provide school-based support
services for such children, such as language tutorials in Chinese or English.
Induction Programme
The Induction Programme is a 60-hour programme run by non-government organisations
(NGOs) with subvention from the Government. The objectives of the Programme are
to help the newly arrived children adapt to the local environment and education system.
Contents of the Programme include learning of Chinese and English, personal
development, social adaptation and basic learning skills. The Programme may be
operated during daytime or evening, weekdays or weekends, at the discretion of NGOs
and depending on the needs of the children.
Non-Chinese speaking children aged 6 to 15, who have arrived Hong Kong for less
than one year or have studied in local schools for less than one year are eligible for
enrolment.
Enquiries: 2863-4698 and 2863-4699
Initiation Programme
The full-time six-month Initiation Programme is an integrated programme provided as
an alternative mode of support services for the children just arriving Hong Kong. The
objectives of the Programme are to provide them with learning experience in local
classroom context, to enhance their standards in English and Chinese and to foster their
personal development and social adaptation.
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Newly arrived non-Chinese speaking children can choose to attend this programme
prior to their joining the mainstream schools. The EMB will undertake to place the
children completing the Programme to suitable primary or secondary schools.
Enquiries: 2863-4698 and 2863-4699
Enquiries
Information on education and support services is available from the EMB’s 24-hour
automatic telephone enquiry service (2891-0088), or from its website (http://www.
emb.gov.hk).
For enquiries about higher education, the relevant information is set out below –
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Institution
Address
Telephone
City University of
Hong Kong
83 Tat Chee Avenue
Kowloon Tong, Kowloon
2788-7654
Hong Kong
Baptist University
224 Waterloo Road
3411-7400
Lingnan University
Fu Tei, Tuen Mun, New Territories
2616-8888
The Chinese University
of Hong Kong
2609-6000
The Hong Kong Institute
of Education
10 Lo Ping Road, Tai Po
New Territories
2948-8888
The Hong Kong
Polytechnic University
Hung Hom, Kowloon
2766-5111
The Hong Kong
University of Science
and Technology
Clear Water Bay, Sai Kung
Kowloon
2358-6000
The University of
Hong Kong
Pokfulam Road, Hong Kong
2859-2111
Hong Kong Academy
for Performing Arts
1 Gloucester Road, Wan Chai
Hong Kong
2584-8579
Hong Kong Shue Yan
College
Wan Tsui Crescent, Braemar Hill
North Point, Hong Kong
2570-7110
The Open University of
Hong Kong
30 Good Shepherd Street
Homantin, Kowloon
2768-6000
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Chu Hai Post Secondary
College
Yi Lok Street, Riviera Gardens
2408-9928
University Grants
Committee Secretariat
7 Shui On Centre
6-8 Harbour Road, Wan Chai
Hong Kong
2524-3987
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Chapter 15: Places of Worship
Roman Catholic
Sunday Mass is celebrated in English at the Cathedral, No. 16 Caine Road, Hong Kong,
and at the Catholic Centre Chapel, 3/F, Grand Building, 15-18 Connaught Road, Central.
Sunday Mass in English is also celebrated in many other Catholic churches throughout
Hong Kong, including St. Joseph’s Cathedral on Garden Road, Hong Kong Island.
For locations and times of services, please refer to the church notices in Saturday’s
South China Morning Post and Standard newspapers.
Anglican
The Holy Eucharist/Holy Communion is celebrated daily in English (unless otherwise
indicated) at St. John’s Cathedral, 4-8 Garden Road, Central (Tel: 2523-4157). The
schedules are:
Monday, Tuesday:
Wednesday:
Thursday:
Friday, Saturday:
Sunday:
7:15 a.m.
9:30 a.m. & 6:15 p.m.
8:30 a.m. & 1:15 p.m.
8:00 a.m.
8:00 a.m., 9:00 a.m., 10:30 a.m.
(in Mandarin), 11:30 a.m. (Mattins),
12:30 noon, 2:00 p.m. (in Filipino),
6:30 p.m. (Evening Song)
The daily Eucharist that falls on a statutory holiday is celebrated at 8:00 a.m.
Other English-speaking Anglican congregations are:
• St. Stephen’s Chapel, St. Stephen College, Stanley (Tel: 2813-0408)
• Emmanuel Church, West Island School, Sandy Bay Road, Pokfulam
(Tel: 2523-4157)
• Discovery Bay Church, Sheng Kung Hui Wei Lun Primary School, Discovery Bay
(Tel: 2987-4210)
• Christ Church, 132 Waterloo Road, Kowloon Tong (Tel: 2336-0848)
• Resurrection Church, Sam Yuk Middle School Chapel, 12 Miles Clearwater Bay
Road, Sai Kung (Tel: 2792-1873)
• Sha Tin Anglican Church, SKH Tsang Shiu Tim Secondary School, Wo Che, Sha
Tin (Tel: 2694-9928)
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•
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St. Andrew’s Church, 138 Nathan Road, Tsim Sha Tsui (Tel: 2367-1478)
St. Peter’s Church, Mariners’ Club, 11 Middle Road, Tsim Sha Tsui
(Tel: 2368-8261)
For more information on services held by these churches, please see the church notices
in the newspapers.
Aglipayan church
Members of the Philippine Independent Church/Iglesia Filipina Independiente, commonly known as the Aglipayan Church, gather at St. John’s Cathedral for Holy Communion at 2:00pm on Sundays.
For enquiries, please contact:
Fr. Dwight Q. de la Torre
St. John’s Cathedral, 4-8 Garden Road, Central, Hong Kong
Tel: 2523-4157 / 2523-4381
Fax: 2521-7830
Email: [email protected]
Other Christian churches
Services are also held in English at the:
• Kowloon Union Church, 4 Jordan Road (Tel: 2367-2585)
• Union Church Hong Kong, 22A Kennedy Road, Mid-level, Central
(Tel: 2523-7247)
• Methodist Church (English Speaking), 271 Queen’s Road East, Wan Chai
(Tel: 2575-7817)
• Jesus is Lord Church Wan Chai (Tel: 2368-8996)
Room 201, 2/F, Asian House Building, 1 Hennessy Road, Wan Chai, Hong Kong
Tuesday
9:30pm (Prayer Meeting)
Thursday
11:00am-1:00pm
Friday
3:30pm-5:30pm
Saturday
11:00am-1:00pm
Sunday
8:30am-10:30am, 11:00am-1:30pm, 1:30pm-3:30pm
North Point (Tel: 2561-0121)
210 Java Road, North Point, Hong Kong
Sunday
8:30am-10:30am, 11:00am-1:00pm, 1:30pm-3:30pm
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Shek Kip Mei (Tel: 2778-2201)
223-239 Nam Cheong Street, Sham Shui Po, Kowloon
Sunday 8:30am-10:30am, 1:30pm-3:30pm
Yuen Long
Corner Kik Yeung Road, Kik Yeung Football Playground
(opposite bus terminal), Yuen Long, N.T.
Sunday 10:00am-12:00noon
Discovery Bay
Discovery Bay International School, Discovery Bay, Lantau
Sunday 10:00am-12:00noon
For more information on services held by these and other Christian churches, please
see also the church notices in Saturday’s South China Morning Post and Standard
newspapers.
Islamic
The Kowloon Mosque at 105 Nathan Road, Tsim Sha Tsui, Kowloon (Tel: 2724-0095)
is the largest Islamic centre in Hong Kong. There are few others Ammar Mosque
Address: 40 Oi Kwan Road, Wan Chai, Hong Kong
Tel: 2575-2218
Jamia Mosque
Address: 30 Shelley Street, Central, Hong Kong
Tel: 2523-7743
Cape-Collinson Mosque
Address: Chai Wan, Hong Kong
Tel: 2556-5507
Stanley Prison Mosque
Address: Stanley, Hong Kong
Buddhist
Buddhist temples in Hong Kong conduct services in Chinese. However, you may wish
to visit the Po Lin Temple on Lantau Island, where you can view the world’s largest
bronze Buddha. Another famous Buddhist temple is the Ten Thousand Buddhas Monastery in Sha Tin, the New Territories.
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Hindu temple
The Hindu Temple is at 1B Wong Nei Chung Road, Happy Valley, Hong Kong (Tel:
2572-5284).
Every Sunday, Prasad (food offered to deity) is served to everyone free of charge.
Sunday programme: 11:30 a.m. to 12:30 p.m. Aarati Pooja: 8:20 - 9:00 a.m. and 7:15
- 7:45 p.m. Free Prasad Programme every Monday: 7:30 p.m. to 8:30 p.m. Bhajan
session followed by Aarati.
Sikh temple
The Sikh Temple (Khalsa Diwan) Hong Kong is at 371 Queen’s Road East, Wan Chai,
Hong Kong (Tel: 2572-4459 and Fax: 2574-9837).
Prayers are held in its congregation hall daily starting in the morning at 5:00 a.m. to
8:00 a.m. and on Sunday till 1:00 p.m. and in the evening 6:30 p.m. to 8:00 p.m. daily.
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Chapter 16: Postal Services
General information
Postal services in Hong Kong are mainly provided by Hongkong Post, which offers
reliable, efficient service at reasonable prices.
In Hong Kong, the postal stamp denominations are 10 cents, 20 cents, 50 cents, HK$1,
$1.40, $1.80, $1.90, $2, $2.40, $2.50, $3, $5, $10, $13, $20 and $50.
To ensure your mail is delivered promptly, put stamps on the top right hand corner of
the envelope and write the address clearly. If not, the item will be put aside for late
handling.
All airmail letters must have a blue “By Air Mail” label. These are available free of
charge at all post offices. Put the label on the top left hand corner of the address side of
the envelope or close to the address on parcels and packets. If you don’t have an
airmail label, write “BY AIR MAIL” on the envelope.
All parcels sent by post must be declared to Customs on special forms available at post
offices.
Post offices are closed on Sundays except General Post Office, Tsim Sha Tsui Post
Office and Airport Post Office. There are no counter services on public holidays and
when typhoon signal No. 8 or above is issued or a black rainstorm warning is issued
(see the following chapter).
Mail services
Hongkong Post offers all the usual mailing services for letters, postcards, printed matter
and parcels, as well as these other services:
Redirection Service: If you change addresses, you can have your mail redirected
automatically to your new address. Applications for this service are available at all
post offices or can be downloaded from the website at http://www.hongkongpost.com/
eng/forms/index.htm.
Express Mail: Express delivery is available to the Philippines and other countries
listed at the post office for a cost of HK$6. You must put an Express label, obtainable
free at any post office, on each mailed item.
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Speedpost: Provides a fast and reliable service for the transmission of mail items to
overseas destinations. Next-day delivery is available to most major cities worldwide.
A moneyback guarantee is provided that Hongkong Post will deliver on time. Every
post office has a schedule of fees and a Speedpost timetable available on request.
On-Demand or Pick-Up Service: Call the Speedpost Telephone Pick-Up Centre to
arrange for collection of items. A service fee for each pick-up is $50 with a maximum
of $200 per month for Speedpost account customers. For non-account customers, an
extra $75 per item will be charged.
Local Courierpost: An express, reliable, convenient and value-for-money alternative
in local courier service. It guarantees that items accepted before the morning cut-off
time will be delivered by 5 p.m. the same day; items accepted before the afternoon cutoff time will be delivered by 1 p.m. the following working day.
Registered Mail: Available for letters and packets but not parcels. This service costs
HK$13 for mail to all destinations. If you want a receipt to confirm your delivery, an
additional HK$11 will be charged. Request for the receipt is accepted only at the time
of posting.
Insurance: When you mail anything of value, you may have it insured by Hongkong
Post so you can be compensated if the item is lost. The fee is $2.5 for each $500 of
insured value. Please check with the post offices of the countries available for this
service.
Post Office Box Service: Post Office Boxes are available by applying at the post office.
Recorded Delivery: This service is provided for local postal packets mailed within
Hong Kong. The fee for Recorded Delivery is HK$11 and must be prepaid in addition
to the postage charge. If you require an advice of receipt, you will need to pay an
additional fee of HK$11 at the time of posting. If you want such a receipt, you must ask
for it at the time of posting.
International Reply Service: These coupons are exchangeable at overseas post offices
for postage stamps and enable the sender of an international letter to prepay the reply.
A coupon costs HK$14 and is good for the purchase of international postage stamps for
an unregistered airmail letter not weighing over 20g.
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125
Postal rates
Local mail in Hong Kong
Weight Not Over
Letters & Packets
30g
HK$ 1.40
50g
2.20
100g
3.00
150g
3.70
200g
4.00
250g
4.40
500g
8.20
1kg
16.40
2kg
28.00
International mail
Hongkong Post divides the world into two zones for airmail purposes. Zone 1 is all
destinations within Asia, except Japan. Zone 2 is all other destinations, including
Japan. These are the rates for each zone:
Letters & Postcards
Second Class Airmail
Zone 1
Zone 2
Zone 1
Zone 2
Weight not over 20g
HK$2.40
HK$3.00
HK$1.90
HK$2.50
Weight not over 30g
4.50
5.30
3.10
4.10
Each additional 10g or
part thereof
1.20
1.30
0.80
1.00
Aerogrammes
126
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Uniform rate HK$2.30
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International surface mail service is also divided into two parts. Zone 1 is all destinations
within Asia except China, Macau, Taiwan and Japan. Zone 2 is all other destinations
including Japan but excluding China, Macau and Taiwan. For China, Macau and Taiwan,
please see the rates below.
The following are the rates for surface mail.
SURFACE LETTERS & PACKETS
LETTERS &
POSTCARDS
Weight
PRINTED
PAPERS
SMALL
not
China
All Other
China
All Other
over
Macau
Territories
Macau
Territories
PACKETS
Taiwan
Zone 1
Zone 2
Taiwan
Zone 1
20g
$1.80
$2.30
$2.90
$1.50
$1.90
$2.50
$5.60
50g
3.00
4.40
5.00
2.40
4.10
4.40
5.60
100g
5.70
5.80
6.60
3.30
5.20
5.60
5.60
250g
11.40
11.60
13.10
6.90
10.60
11.40
11.40
500g
22.10
22.60
24.80
12.90
19.80
20.90
20.90
1kg
38.50
39.60
42.90
22.00
35.20
37.40
37.40
2kg
59.40
66.00
68.20
33.00
51.70
55.00
55.00
Each additional
–
–
–
16.50
25.90
27.50
–
Zone 2
1kg (Books only
up to 5kg)
Post office network
There are 133 post offices in Hong Kong, including two mobile post offices. Addresses
of some major post offices are listed below. For addresses of other post offices, call the
enquiry hotline 2921-2222.
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127
HONG KONG ISLAND
128
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District
Address
Aberdeen
G/F, Kam Fung Building, 171 Aberdeen Main Road
Causeway Bay
Shop G12, G/F, Commercial Podium
Elizabeth House, 250-254 Gloucester Road
Chai Wan
G/F, Administration Building
Yue Wan Estate, Chai Wan Road
Garden Road
G/F, Cheung Kong Centre, 2 Queen’s Road Central
General Post Office
2 Connaught Place, Central
Gloucester Road
1/F, Revenue Tower, 5 Gloucester Road, Wan Chai
Harbour Building
1/F, Harbour Building, 38 Pier Road, Central
Hennessy Road
G/F, Asian House, 1 Hennessy Road, Wan Chai
Hing Fat Street
G/F, Causeway Bay, Kaifong Welfare
Association Building, 30 Hing Fat Street
King’s Road
275-283 King’s Road, North Point
Morrison Hill
28 Oi Kwan Road, Wan Chai
North Point
Shop L8, L15-16, LG/F, Fit Fort
560 King’s Road, North Point
Queen’s Road
Shop 2A & B, Entrance Hall Floor
The Centre, 99 Queen’s Road Central
Sai Ying Pun
27 Pokfulam Road, Pokfulam
Shau Kei Wan
G/F, Perfect Mount Gardens
1 Po Man Street, Shau Kei Wan
Sheung Wan
1/F, Hong Kong Telecom CSL Tower
322-324 Des Voeux Road, Central
Tai Koo Shing
Shop G1020-1022, G/F, Kam Shing Mansion
1-3 Tai Fung Avenue, Tai Koo Shing
Tsat Tsz Mui
G/F, Shops 1, 6, 7 & 11, Block C
Model Housing Estate, 770 King’s Road, North Point
Wan Chai
2/F, Wu Chung House
197-213 Queen’s Road East, Wan Chai
Wong Chuk Hang
Shop 1-2, G/F, Block 4
Wong Chuk Hang Estate
Wyndham Street
G/F & Basement, Hoseine House
69 Wyndham Street
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KOWLOON
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District
Address
Canton Road
G/F, Canton Road, Government Building
393 Canton Road
Cheung Sha Wan
Gillies Avenue
140 Gillies Avenue, Hung Hom
Granville Road
Shop G3, G/F, Albion Plaza
2-6 Granville Road
Hung Hom Bay
G/F, Block 14, Cherry Mansion
Whampoa Garden, Hung Hom
International
Mail Centre
80 Salisbury Road
Kowloon Bay
Shop P4 & P6, Podium Floor, Commercial Complex
Telford Gardens, Kowloon Bay
Kowloon Central
G/F & 1/F, 405 Nathan Road, Yau Ma Tei
Kowloon East
G/F, Kowloon East, Government Office Building
12 Lei Yue Mun Road
Kwong Wa Street
Shop 11-14, G/F, Kwong Fai Mansion
3-13 Kwong Wa Street, Mong Kok
Kwun Tong
G/F, Kwun Tong District Branch Office Building
6 Tung Yan Street, Kwun Tong
Mong Kok
1/F, Mong Kok Exchange
37 Bute Street, Mong Kok
San Po Kong
21 Yin Hing Street, San Po Kong
Sham Shui Po
55 Un Chau Street, Sham Shui Po
Sheung Tak
Shop No. 229, 2/F, Sheung Tak Shopping Centre
Sheung Tak Estate, Tseung Kwan O
Tai Kok Tsui
G/F, 67 Anchor Street, Tai Kok Tsui
To Kwa Wan
Arcade Shop D, G/F, Hang Chien Court
Wyler Garden, 108 Mei King Street
To Kwa Wan
Tsim Sha Tsui
G & 1/F, Hermes House
10 Middle Road, Tsim Sha Tsui
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129
NEW TERRITORIES
130
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District
Address
Airport
7T 082, Passenger Terminal Building
Hong Kong International Airport
Lantau Island
Fo Tan
G/F, Sha Tin Galleria, 18-24 Shan Mei Street
Fo Tan, Sha Tin
Kwai Fong
Shop 4-10, G/F, Kwai Kin House
Kwai Fong Estate
Sai Kung
G/F, Sai Kung Government Offices Building
34 Chan Man Street, Sai Kung
Sha Tin Central
1/F, Sha Tin Government Offices
1 Sheung Wo Che Road, Sha Tin
Shek Lei
Shek Lei Estate, Unit 303, 3/F
Shek Lei Shopping Centre, Phase II
Shek Wu Hui
112-116 San Fung Avenue, Shek Wu Hui
Sheung Shui
Tai Po
Tai Po Government Office Building
G/F, 1 Ting Kok Road, Tai Po
Texaco Road
Shop 25-30, G/F, Wealthy Garden
28-32 Texaco Road, Tsuen Wan
Tsuen Wan
1/F, Tsuen Wan Government Office Building
Tuen Mun Central
Podium Level, Library and Post Office Building
1 Tuen Hi Road, Tuen Mun
Yuen Long
Shop B, G/F, 8 Yuen Long Pau Cheung Square
Yuen Long
Discovery Bay
Shop 12A, G/F, Block C, Discovery Bay Plaza
Discovery Bay, Lantau Island
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Enquiry hotlines
General Enquiries
and Information
Service Information
2921-2222
Speedpost/
Local Courierpost
Account Enquiries
Opening of Account
Service Hotline
Direct Pick-up Hotline
2921-2248
2921-2277
2921-2288
2921-2266
Philatelic Matters
Service Information
2310-1666
Post Office Box Services
Service Information
2921-2255
Tracing of Postal
Articles
Registered Letters
Parcels / Speedpost
2921-2560
2921-2211
E-mail Address
[email protected]
Web Site
http://www.hongkongpost.com
If you have a complaint, please call one of these numbers:
On counter services
On mail delivery
On street posting boxes
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2525-5856
2723-3454
2356-2516
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131
Chapter 17: Social Services
Helping to solve your problems
If you have problems in your personal relationships, family life, or problems related to
illness, disabilities, finance, housing and employment, you can call the Social Welfare
Department (SWD) hotline: 2343-2255. Social workers are on duty from 9 a.m. to
10 p.m. Monday-Saturday and 1 p.m. to 10 p.m. on Sundays and public holidays to
help you. If you call after the duty hours of the social workers, you can either leave a
recorded message or use the transfer system for your call to be transferred to the 24hour hotline of the Caritas Family Crisis Support Centre.
Integrated Family Service Centres (IFSCs) / Integrated Services Centres (ISCs)
You may also visit one of the Integrated Family Service Centres (IFSCs) or Integrated
Services Centres (ISCs) for help. Operated under the SWD and non-governmental
organisations, IFSCs / ISCs offer family casework and other services, including resource
corner, enquiry service, volunteer development, outreaching service, family life
education, developmental groups, mutual-help groups, support groups and therapeutic
groups.
Name of Centre
Address
Tel
Central, Western and Islands District
132
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Central and Islands
Integrated Family
Service Centre
38 Pier Road, Central
Hong Kong
2852-3137
High Street Integrated
Family Service Centre
G/F, Sai Ying Pun
Community Complex
2 High Street, Sai Ying Pun
Hong Kong
2857-6867
Western District
Integrated Family
Service Centre
Room 202 & 204, 2/F
Wayson Commercial Building
28 Connaught Road West
Hong Kong
2810-1105
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The Neighbourhood
Advice-Action Council
Tung Chung Integrated
Services Centre
1/F, Carpark 1
Yat Tung Estate, Tung Chung
Lantau Island, New Territories
3140-6365
Hong Kong Sheng Kung
Hui – Tung Chung
Integrated Services
2/F, Fu Tung Shopping Centre
New Territories
2525-1929
Eastern and Wan Chai District
Causeway Bay
Integrated Family
Service Centre
1/F, Causeway Bay
Community Centre
7 Fook Yum Road, North Point
Hong Kong
2895-5159
Quarry Bay Integrated
Room 1101-1104, 11/F
Stanhope House
Hong Kong
2562-4783
Chai Wan (West)
Integrated Family
Service Centre
Level 4, Government Offices
New Jade Gardens
233 Chai Wan Road, Chai Wan
Hong Kong
2569-3855
Chai Wan (East)
Integrated Family
Service Centre
3/F, Chai Wan Municipal Services
Building, 338 Chai Wan Road
Chai Wan, Hong Kong
2556-1839
Caritas Integrated Family
Service Centre Shau Kei Wan
Unit 112, G/F, Lei Tsui House
Wan Tsui Estate, Chai Wan
Hong Kong
2896-0302
Hong Kong Eastern
Centre North Point
Integrated Family
Service Centre
Upper G/F, Healthy Village
Phase II, 668 King’s Road
2832-9700
St. James’ Settlement
Wanchai Integrated
4/F, 85 Stone Nullah Lane
Wanchai, Hong Kong
2835-4342
23/F, ABBA Commercial Building
Aberdeen, Hong Kong
2875-8685
Southern District
Aberdeen Integrated
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133
Caritas Integrated
Family Service Centre –
Aberdeen
(Tin Wan / Pokfulam)
1/F, No. 20-22 Tin Wan Street
Aberdeen, Hong Kong
2555-1993
Kai Ping Integrated
8/F, Kowloon East Government
Offices Building, 12 Lei Yue Mun
Road, Kwun Tong, Kowloon
2340-8471
Kwun Tong Integrated
2/F, Kwun Tong Community Centre
17 Tsui Ping Road, Kwun Tong
Kowloon
2389-0751
Lam Tin Integrated
2/F, Sceneway Plaza
No. 1-17 Sceneway Road
Lam Tin, Kowloon
2717-9247
Sau Po Integrated
Unit 121-126, G/F, Sau Ming House
Sau Mau Ping (I) Estate, Kowloon
2775-3578
Kwun Tong Centre
Shun Lee Integrated
4/F, Shun Lee Estate
Community Centre
2 Shun Chi Street, Shun Lee Estate
Kowloon
2342-2291
The Family Energizer
(Integrated Family
Service)
7/F, 3 Tsui Ping Road, Kwun Tong
Kowloon
2318-0028
Kwun Tong District
Wong Tai Sin / Sai Kung District¡@
¡@
134
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Wong Tai Sin Integrated
Unit 105-108, G/F, Lung Tat House
Wong Tai Sin Lower Estate
Wong Tai Sin, Kowloon
2327-4973
Tsz Wan Shan Integrated
1 Lung Fung Street, Wong Tai Sin
Kowloon
2326-7575
2322-5619
Tseung Kwan O (North)
Integrated Family
Service Centre
Room 301-303, Po Ning House
2701-9495
Tseung Kwan O (East)
Integrated Family
Service Centre
Room 304-307, Po Ning House
2701-5703
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Sai Kung Integrated
6/F, Sai Kung Government
Offices Building
34 Chan Man Street, Sai Kung
2791-0692
Caritas Integrated
Family Service Centre Tung Tau (Wong Tai Sin
South West)
G/F, Unit 10-16 Wing Tung House
Tung Tau Estate, Kowloon
2383-3377
Tseung Kwan O Centre
Tseung Kwan O (South)
Integrated Family
Service Centre
Unit 103-106, G/F
Yan Lam House
Tsui Lam Estate, Tseung Kwan O
2177-4321
Kowloon City
Integrated Family
Service Centre
Unit 3, 2/F, Chung Hwa Plaza
5B-5F Ma Hang Chung Road
To Kwa Wan, Kowloon
2760-1347
To Kwa Wan Integrated
Room 902, 9/F, To Kwa Wan
165 Ma Tau Wei Road, Kowloon
2363-8567
Hung Hom Integrated
Upper G/F, Hung Fai House
Hung Hom Estate, Hung Hom
Kowloon
2761-1106
Cheung Sha Wan
Integrated Family
Service Centre
G/F, Cheung Sha Wan
Community Centre
55 Fat Tseung Street, Kowloon
2360-1364
Shek Kip Mei
Integrated Family
Service Centre
2/F & 3/F, Tai Hang Tung
Community Centre
17 Tong Yam Street
Shek Kip Mei, Kowloon
2777-3015
West Kowloon Centre
Shamshuipo (West)
Integrated Family
Service Centre
G/F, Lai Tak House, Lai On Estate
2720-5131
Sham Shui Po (South)
Integrated Family
Service Centre
4/F, Nam Cheong Community
Centre, Nam Cheong Estate
2386-6967
Kowloon City District
Sham Shui Po District
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135
Yau Tsim Mong District
Yau Ma Tei Integrated
1/F, Henry G. Leong
Yau Ma Tei Community Centre
60 Public Square Street
Yau Ma Tei, Kowloon
2384-4805
Mongkok Integrated
2/F, 466-472 Nathan Road
Yun Kai Building, Yau Ma Tei
Kowloon
2171-4001
Family Networks:
Yau Tsim Integrated
2/F, 33 Granville Road
2731-6227
Shatin (North)
Integrated Family
Service Centre
8/F, Shatin Government Offices
Building, 1 Sheung Wo Che Road
2158-6513
Shatin (South)
Integrated Family
Service Centre
8/F, Shatin Government Offices
Building, 1 Sheung Wo Che Road
2158-6593
Ma On Shan (North)
Integrated Family
Service Centre
Shop No. 18-22, G/F, Block C
Sunshine City, 22 On Shing Street
Ma On Shan, Sha Tin
New Territories
2691-6499
Ma On Shan (South)
Integrated Family
Service Centre
Shop No. 18-22, G/F, Block C
Sunshine City, 22 On Shing Street
Ma On Shan, Sha Tin
New Territories
3579-8655
Caritas Dr. & Mrs. Olinto
de Sousa Integrated
Unit 101-107, G/F, Block A
Herring Gull House, Sha Kok Estate
2649-2977
Tai Po (South) Integrated
4/F, Tai Po Complex
Tai Po Market, Tai Po
New Territories
3183-9322
Tai Po (North) Integrated
5/F, Tai Po Government Offices
Building, 1 Ting Kok Road
Tai Po, New Territories
2665-0286
Shatin District
Tai Po and North District
136
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Fanling Integrated
2/F, North District Government
Offices Building, 3 Pik Fung Road
Fanling, New Territories
2675-1614
Sheung Shui Integrated
4/F, North District Community
Centre, 2 Lung Wan Street
Sheung Shui, New Territories
2673-1525
Caritas Integrated
Family Service Centre Fanling
Room 217-220, Cheung Lai House
Cheung Wah Estate, Fanling
New Territories
2699-2316
Yuen Long (East)
Integrated Family
Service Centre
Offices & Tai Kiu Market
2 Kiu Lok Square, Yuen Long
New Territories
2475-2632
Yuen Long (West)
Integrated Family
Service Centre
Offices & Tai Kiu Market
2 Kiu Lok Square, Yuen Long
New Territories
2470-2729
Tin Shui Wai Integrated
Shop 210C, 2/F, Phase 2
Kingswood Ginza, 18 Tin Yan Road
Tin Shui Wai, New Territories
2475-0525
Caritas Integrated
Family Service Centre Tin Shui Wai
4/F, Tin Shui Community Centre
Tin Shui Wai, New Territories
2474-7312
Tin Shui Wai (North)
Integrated Family
Service Centre
2/F & 3/F, Ancillary Facilities Block
Tin Yuet Estate, Tin Shui Wai
New Territories
2446-1223
Yuen Long District
Tsuen Wan and Kwai Tsing District
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Kwai Chung (East)
Integrated Family
Service Centre
Kwai Hing MTR Station
Kwai Chung, New Territories
Kwai Chung (West)
Integrated Family
Service Centre
7/F, Kwai Hing Government Offices 2421-4281
Kwai Hing MTR Station
Kwai Chung, New Territories
Tsing Yi (North)
Integrated Family
Service Centre
Room 123, G/F, Wing A
On Yeung House, Cheung On Estate
Tsing Yi, New Territories
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2428-0967
2435-3938
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Tsing Yi (South)
Integrated Family
Service Centre
Room 123, G/F, Wing A
2435-0852
On Yeung House, Cheung On Estate
Tsing Yi, New Territories
Tsuen Wan (West)
Integrated Family
Service Centre
17/F, 99 Plaza
99 Tai Ho Road
2439-5429
Caritas Integrated
Family Service Centre Tsuen Wan (East)
Room 106, 9 Shing Mun Road
2402-4669
Kwai Chung Centre
Kwai Chung (South)
Integrated Family
Service Centre
No. 106, G/F, Kwai Yan House
Kwai Fong Estate, Kwai Chung
New Territories
2426-9621
Tuen Mun (East)
Integrated Family
Service Centre
2-4/F, On Ting Yau On
Community Centre, On Ting Estate
Tuen Mun, New Territories
2451-8530
Tuen Mun (South)
Integrated Family
Service Centre
Room 2203-2210, 22/F, Tuen Mun
Parklane Square, 2 Tuen Hi Road
Tuen Mun, New Territories
2450-4386
Tuen Mun (West)
Integrated Family
Service Centre
Room 201, 2/F, Tai Hing
Government Offices
16 Tsun Wen Road, Tuen Mun
New Territories
2467-4757
Caritas Integrated
Family Service Centre Tuen Mun
Unit 29, 31 & 32, G/F
Hing Shing House
Tai Hing Estate, Tuen Mun
New Territories
2466-8622
Tuen Mun District
There may be changes in the address of some centres due to the re-provisioning. Please
call the centre to confirm if needed.
Refuge centres for women
Women with serious personal or family problems, or who are in immediate danger of
violence or sexual abuse, can get help at a refuge centre. They offer a safe retreat as
well as help for regaining self-confidence and finding the resources to resume leading
a normal life free from the threat of violence or abuse.
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If in need, contact one of the following:
Harmony House:
Serene Court:
Sunrise Court:
2522-0434
2787-6865
2890-8330
Wai On Home for Women: 2343-2255. This is the SWD’s general enquiry hotline.
Tell the social worker on duty about your case and ask for a referral to a refuge centre.
Temporary shelters
If you have a problem in finding accommodation, temporary shelters are available on a
short-term basis. Counselling and guidance services are also available for those seeking
long-term accommodation.
There are four temporary shelters in Hong Kong:
1. Street Sleepers’ Shelter Society Trustees Incorporated
(a) Wan Chai Shelter
1/F, 83 Kennedy Road, Wan Chai, Hong Kong
Tel: 2893-3390
(b)
Sham Shui Po Shelter
15A Un Chau Street, 2/F-4/F, Sham Shui Po, Kowloon
Tel: 2386-4700
(c)
Yau Ma Tei Shelter
1/F, 345 A, Shanghai Street, Yau Ma Tei, Kowloon
Tel: 2332-9640
2. Missionaries of Charity
Home of Love
G/F, Cheong Chit House, Nam Cheong Estate
Shamshuipo, Kowloon
Tel: 2729-0884
The Family Planning Association of Hong Kong
This Association provides birth control and women’s health check-up services at its
clinics. Contraceptive counselling and supplies are offered to both female and male
clients. The women’s health check-up service includes general physical examination
as well as pelvic and Pap smear examination. Women are also taught how to perform
Breast Self Examination. For enquiries, contact the following clinics:
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139
Female Birth Control Clinics
HONG KONG ISLAND
Name
Address
Telephone
Wan Chai Clinic
G/F, Southorn Centre
2919-7777
Name
Address
Telephone
Ma Tau Chung
Clinic
1/F, 105 Ma Tau Chung Road
Kowloon
2711-9271
Mei Fu Clinic
117C, Broadway Avenue
Podium Floor, Mei Foo
Sun Chuen, Kowloon
2742-8183
Wong Tai Sin
Clinic
G/F, 1-2 Lung On House
Lower Wong Tai Sin Estate II
2326-2447
Name
Address
Telephone
Yuen Long Clinic
G/F, 149-153 On Ning Road
Yuen Long, N.T.
2477-3201
Tsuen Wan Clinic
G/F, No. 10 Wing Hong House
Fuk Loi Estate, Tsuen Wan, N.T.
2493-3318
Wo Che Clinic
4/F, 18 Wo Che
Commercial Complex
Sha Tin, N.T.
2604-2720
KOWLOON
NEW TERRITORIES
Mobile Clinic
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2711-9656
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Male Birth Control Clinics
Name
Address
Telephone
Wan Chai Clinic
G/F, Southorn Centre
2919-7777
Ma Tau Chung
Clinic
Kowloon
2711-9271
Tsuen Wan Clinic
G/F, 10 Wing Hong House
Fuk Loi Estate, Tsuen Wan, N.T.
2493-3318
Women’s Health Check-up Service
Name
Address
Telephone
Wan Chai Clinic
Room 901, 9/F, Southorn Centre
2574-9523
Ma Tau Chung Clinic
Kowloon
2711-9656
Yuen Long Clinic
1/F, 149-153 On Ning House
Yuen Long, N.T.
2477-3201
Mei Fu Clinic
117C Broadway Avenue
Podium Floor, Mei Foo
Sun Chuen, Kowloon
2742-8183
Wong Tai Sin
G/F, 1-2 Lung On House
Lower Wong Tai Sin Estate II
2326-2447
Wo Che Clinic
4/F, 18 Wo Che Commercial
Complex, Wo Che Estate
Shatin, N.T.
2604-2720
Mobile Clinic
2711-9656
So you want to get married?
Congratulations! You are required to give a Notice of Marriage on the prescribed form
in advance at a Marriage Registry or you may book an appointment for giving of Notice
of Marriage through the website http://marriage.esd.gov.hk or the Interactive Voice
Response System (IVRS) at 3102-3883 by using a touch-tone telephone if you intend
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141
to get married at a Marriage Registry. The booking system provides round-the-clock
service and is free-of-charge. Each appointment is given in accordance with the selected
date of marriage and on a first-come-first-served basis. Each marrying couple can only
make one appointment through the Internet or IVRS within 14 days before the 3month period from the date of marriage. One party to the marriage must attend the
Marriage Registry/office to give the Notice of Marriage with the required documents
according to the scheduled appointment. Make sure you bring your Hong Kong ID
card or travel document.
The Notice of Marriage will be exhibited at the Marriage Registry where it is given and
also at the Marriage Registration & Records Office for at least 15 clear days. If no
objection is received after the period of 15 clear days, you and your spouse-to-be can
go ahead with the ceremony at the Marriage Registry or a licensed place of public
worship on the date and time you have fixed in advance in consultation with the Registrar
in charge of the Marriage Registry where the marriage is to take place or with the
officiating minister if the marriage is to take place in a licensed place of public worship.
Don’t forget to notify the Immigration Department of your change in marital status.
For more details, please read the pamphlet “How to apply for Marriage Registration”.
Registering births
Births should be registered at the registry of the district in which it occurred within a
period of 42 days. The following original documents are required for birth registration
of a child:
i)
Parents’ marriage certificate; and
ii)
Parents’ Hong Kong Permanent Identity Cards; or
iii)
Parents’ identity cards and valid travel documents.
The above-mentioned documents are normally required for the purpose of verifying
the Hong Kong permanent resident status of the child under the Immigration Ordinance (Cap. 115). You may be required to submit other supporting documents.
No registration fee is payable if the birth is registered within a period of 42 days. A
registration fee will be charged if the birth is registered after the period of 42 days but
within one year. After one year, a birth can be registered only with the consent of the
Registrar of Births and Deaths and upon payment of a registration fee.
For enquiries, please contact the Immigration Information and Liaison Section at
2824-6111, by fax 2877-7711, or E-mail Address: [email protected] or visit the
Immigration Department website: http://www.immd.gov.hk.
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For more details, please read the pamphlet “How to Apply for Birth Registration”.
Child Care Centres
If you need your child to be cared for when you are at work, the service of a Child Care
Centre may be the answer. Different kinds of centres provide different kinds of service (a)
Crèches: For newborn babies to two years old, mainly for full day care.
(b)
Nurseries: For children aged from two to six, for half day or full day care.
(c)
Mixed child care centres: For newborn babies up to six years old, for half day
or full day care.
(d)
Residential child care centres: For newborn babies to six years old, for
residential care.
(e)
Special child care centres: For moderately or severely disabled children aged
from two to six, for full day care and intensive training. Some special child
care centres also provide residential service.
Some child care centres also provide the following services (a)
Occasional child care service: For children whose carers occasionally have to
stay away from home due to various commitments or sudden engagements.
The service is provided on a “sessional” (for example, two hours a day), halfday, or full-day basis.
Extended hours service: For families with social needs and working parents
who need longer hours of child care assistance.
Integrated Programme: For mildly disabled children aged from two to six
with training and care needs in an integrated setting.
(b)
(c)
Most child care centres are aided by the Government. Others are operated either by
non-profit making organisations or private operators. If you have any questions about
them, please contact the Child Care Centres Advisory Inspectorate Address
:
Telephone
:
23/F, Southorn Centre, 130 Hennessy Road
Wan Chai, Hong Kong
2835-2725
For residential child care services, special child care services and Integrated Programmes,
you can apply through a centralized referral system at casework settings, such as
integrated family service centres / integrated services centres and medical social services
units. For other day child care services, you can make applications direct at the child
care centres during office hours.
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143
Fee Assistance Scheme for Child Care Centres
This Scheme assists eligible parents who have difficulty in paying the fees charged by
child care centres. Parents wishing to apply for such assistance should approach the
Social Security Field Units of the SWD. To be eligible, the child must be •
•
•
A Hong Kong resident;
Below the age of six; and
Receiving full-day care in a day child care centre.
The applicant must • Be one of the child’s parents/legal guardian;
• Be a Hong Kong resident;
• Pass the means test; and
• Prove that the family is unable to provide adequate care for the child at home
during the day.
* The child care centre services and fee assistance scheme are subject to change upon
the implementation of Harmonisation of pre-primary services. For enquiry, please
contact Child Care Centre Advisory Inspectorate at 2835-2725.
Comprehensive Social Security Assistance (CSSA) Scheme
A Hong Kong resident may suffer financial hardship for various reasons such as old
age, disability, illness, unemployment and low earnings. The CSSA Scheme is designed
to bring the income of such individuals and families up to a prescribed level to meet
their basic needs. It is administered by the SWD to provide a safety net for those who
cannot support themselves financially. It is non-contributory but means-tested.
To be eligible for assistance, an applicant must satisfy the following conditions:
1. Residence requirements
The applicant must satisfy the following residence requirements:
(a) he/she must have been a Hong Kong resident for at least seven years; and
(b) he/she must have resided in Hong Kong continuously for at least one year
immediately before the date of application (absence from Hong Kong up to a
maximum of 56 days during the one-year period is treated as residence in Hong
Kong).
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Note
(1) Persons whose presence in Hong Kong is unlawful or persons who are permitted
to stay in Hong Kong for a purpose other than residence (for example, imported
workers or visitors) are excluded from the Scheme.
(2) Persons who have become Hong Kong residents before 1 January 2004 are exempted
from the residence requirement in (a) above.
(3) Hong Kong residents aged below 18 are exempted from the residence requirements
in (a) and (b) above.
(4) In exceptional circumstances, CSSA may be granted at the discretion of the Director
of Social Welfare to a person who does not satisfy the residence requirements.
2. Financial tests
The applicant must pass both the income and assets tests. The applicant and his/her
family will be eligible for CSSA if their total assessable monthly household income is
insufficient to meet their total monthly needs as recognised under the Scheme. In
addition, the total value of the capital assets (i.e. properties, cash, savings, investments
and other realizable assets) held by the applicant and his/her family members must not
exceed the prescribed limit.
3. Additional criteria for able-bodied adults
A person aged 15-59 in normal health has to meet one of the following conditions:
•
not being available for work for reasons acceptable to the SWD (for example, studying
or having to look after young children or sick or disabled family members at home);
or
•
working full-time and earning a reasonable wage as defined by the SWD; or
•
in the case of being unemployed or working part-time or earning less than a
reasonable wage as defined by the SWD, actively seeking full-time jobs and
participating in the Support for Self-reliance Scheme of the SWD.
The amount of assistance is determined by the resources and needs of an individual
applicant or the applicant’s family. The difference between the applicant’s/family’s
assessable income and total recognised needs under the Scheme is the amount of
assistance payable.
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145
A person can make an application directly to a social security field unit of the SWD near
to his/her place of residence by phone, by fax, by post or in person. An application can
also be made through a referral to the SWD by another government department or a
non-governmental organisation. Upon receipt of an application, staff of the SWD will
conduct investigation and verification of the applicant’s circumstances and information
provided through office interview and home visit. Under normal circumstances, and if
the applicant can produce all the necessary information, the application process can be
completed within four weeks.
Addresses and telephone numbers of social security field units
HONG KONG
Office
Address
Telephone
Central and Western/
Islands
3/F, Tung Che Commercial Centre
246 Des Voeux Road West
2546-8003
Chai Wan
Level 3, Government Offices
New Jade Garden, 233 Chai Wan Road
2557-7868
Causeway Bay
Room 1105-1107, 11/F
Stanhope House
2562-4788
Wan Chai
Room 2201, 22/F, Southorn Centre
2835-1907
Aberdeen
Unit 1105, 11/F, Tower A
Southmark, 11 Yip Hing Street
Wong Chuk Hang, Aberdeen
2554-6324
Pokfulam
Unit 1522, 15/F, Tower A
Southmark, 11 Yip Hing Street
Wong Chuk Hang, Aberdeen
2554-6323
Office
Address
Telephone
Lam Tin
G/F, Ping Mei House
Ping Tin Estate, Lam Tin
2346-7583
Ngau Tau Kok
Room 16-19, 17/F, Nan Fung
Commercial Centre
19 Lam Lok Street, Kowloon Bay
2750-2659
EAST KOWLOON
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Sau Mau Ping
Shop CX310, 3/F, Sau Mau Ping
Shopping Centre, Sau Ming Road
2348-9312
Kwun Tong
Unit 1301-1305, Tower II
World Trade Square
123 Hoi Bun Road, Kwun Tong
2775-1158
San Po Kong
Unit 701, 7/F, Stelux House
San Po Kong
2322-9999
Tseung Kwan O
Shop 201A, Hau Tak Shopping Centre
Hau Tak Estate, Tseung Kwan O
2701-8843
Tsz Wan Shan
Unit 101, Lung Cheung Office Block
138 Lung Cheung Road
Wong Tai Sin
2327-5002
Wong Tai Sin
Unit 103-106, 1/F, Stelux House
San Po Kong
2382-3738
Office
Address
Telephone
Kowloon City
Unit 2, 2/F, Chung Hwa Plaza
5B-5F Ma Hang Chung Road
To Kwa Wan
2760-1679
To Kwa Wan
7/F, To Kwa Wan Government Offices
165 Ma Tau Wai Road, To Kwa Wan
2334-5442
Sham Shui Po
Room 804-805, Tower 1
Cheung Sha Wan Plaza
2725-6495
Shek Kip Mei
6/F, West Coast International
Building, 290-296 Un Chau Street
Sham Shui Po
2776-2877
Lai Chi Kok
Room 801-803, Tower 1
2720-8613
Yau Tsim
G/F, Yau Ma Tei Carpark Building
Stage II, 250 Shanghai Street
Yau Ma Tei
2384-6707
WEST KOWLOON
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Mong Kok
22/F, One Mongkok Road Commercial
Centre, 1 Mongkok Road, Mongkok
2396-4052
NEW TERRITORIES EAST
Office
Address
Telephone
Fanling
2/F, North District Government
Offices, 3 Pik Fung Road, Fanling
2675-1624
Sheung Shui
Shop 202, 2/F, Tin Ping Shopping
Centre, Tin Ping Estate, Sheung Shui
2682-4853
Tai Po (South)
4/F, Tai Po Complex
8 Heung Sze Wui Street, Tai Po
3183-9305
Tai Po (North)
4/F, Tai Po Government Offices Building
1 Ting Kok Road, Tai Po
2665-3717
Sha Tin (South)
Room 834, 8/F, Sha Tin Government
Offices, 1 Sheung Wo Che Road
Sha Tin
2158-6720
Sha Tin (North)
Room 511-518, 5/F, Citimark
28 Yuen Shun Circuit, Siu Lek Yuen
Sha Tin
2605-2112
Yuen Long (East)
and Tai Kiu Market, 2 Kiu Lok Square
Yuen Long
2477-2351
Yuen Long (West)
and Tai Kiu Market, 2 Kiu Lok Square
Yuen Long
2443-2500
Tin Shui Wai
G/F, Wah Yuet House & Wah Yat House
Tin Wah Estate, Tin Shui Wai
Yuen Long
2443-2604
NEW TERRITORIES WEST
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Office
Address
Telephone
Kwai Chung (East)
Room 1712-1722, 17/F, Metroplaza
Tower 1, 223 Hing Fong Road
Kwai Chung
2428-4444
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Kwai Chung (South)
Room 3507-3517, 35/F, Metroplaza
Tower 1, 223 Hing Fong Road
Kwai Chung
2429-2614
Kwai Chung (West)
166 Hing Fong Road, Kwai Chung
2422-9510
Tsuen Wan
2417-6316
Tuen Mun
4/F, Tuen Mun Government Offices
1 Tuen Hi Road, Tuen Mun
2441-7910
Butterfly
Unit 11-18, 27/F, Tuen Mun Parklane
Square, 2 Tuen Hi Road, Tuen Mun
2469-4424
Tai Hing
Room 304, 3/F, Tai Hing Government
Offices, 16 Tsun Wen Road, Tuen Mun
2467-2927
Methadone Treatment Programme
The Methadone Treatment Programme operated by the Department of Health caters for
opiate drug abusers. Two programmes are offered: methadone maintenance programme
and methadone detoxification programme. There are currently 20 methadone clinics
operating on a voluntary and outpatient mode – four on Hong Kong Island, nine in
Kowloon and seven in the New Territories. Their addresses and telephone numbers are
as follows –
Region
Methadone Clinics
Address
Telephone
Hong
Kong
Aberdeen
Methadone Clinic
10 Aberdeen Reservoir
Road, Aberdeen
2554-1665
Eastern Street
Methadone Clinic
45 Eastern Street
Sai Ying Pun
2549-5108
Shau Kei Wan
Methadone Clinic
8 Chai Wan Road
Shau Kei Wan
2560-0582
Violet Peel Methadone
Clinic
G/F, 2 O’Brien Road
Wan Chai
2835-1761
Ho Man Tin Methadone
Clinic
50 Princess Margaret
Road, Ho Man Tin
2713-6091
Hung Hom Methadone
Clinic
22 Station Lane
Hung Hom
2333-8957
Kowloon
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New
Territories
East
New
Territories
West
Kwun Tong Methadone
Clinic
457 Kwun Tong Road
Kwun Tong
2345-7103
Li Kee Methadone Clinic
99 Carpenter Road
Kowloon City
2272-9621
Ngau Tau Kok Methadone 60 Ting On Street
Clinic
Ngau Tau Kok
2318-0976
Robert Black Methadone
Clinic
600 Prince Edward Road
East, San Po Kong
2716-5211
Sham Shui Po Methadone
Clinic
137 Yee Kuk Street
Sham Shui Po
2393-1928
Wu York Yu Methadone
Clinic
Tsz Wan Shan
2325-5221
Ext. 221
Yau Ma Tei Methadone
Clinic
143 Battery Street
Yau Ma Tei
2770-2584
Cheung Chau Methadone
Clinic
Cheung Chau Hospital
Road, St. John Hospital
2961-1878
Ext. 29
Sha Tin Methadone Clinic 3 Man Lai Road
Tai Wai
2604-5355
Shek Wu Hui Methadone
Clinic
108 Jockey Club Road
Sheung Shui
2671-9484
Tai Po Methadone Clinic
37 Ting Kok Road
Tai Po
2664-5020
Lady Trench Methadone
Clinic
213 Sha Tsui Road
Tsuen Wan
2942-6736
Tuen Mun Methadone
Clinic
11 Chung Yin Street
Tuen Mun
2452-9113
Yuen Long Methadone
Clinic
Yuen Long
2470-9307
The Hospital Authority operates five substance abuse clinics which provides drug
treatment and counselling service to substance abusers. These clinics accept referrals
from counselling centres for psychotropic substance abusers, non-government
organisations, medical practitioners, and other health care providers. Details of the
clinics are as follows –
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Address
Telephone
Castle Peak Hospital
Tuen Mun Substance
Abuse Clinic
1/F, The Jockey Club Serene House
13 Tsing Chung Koon Road
Tuen Mun, N.T.
2456-8260
Kowloon Hospital
Substance Abuse Clinic
Specialist Out-patient Dept, KL1
West Wing, 147A Argyle Street
Kowloon Hospital, Kowloon
3129-6710
Kwai Chung Hospital
Substance Abuse
Assessment Clinic
5/F, Block L, 3-15 Kwai Chung
Hospital Road, Kowloon
2959-8082
7/F, East Block, 3 Lok Man Road
Eastern Hospital Substance Chai Wan, Hong Kong
Misuse Clinic
2595-7608
Substance Abuse Clinic
2632-2584
3/F, North Wing, Li Ka Shing
Psychiatric Out-patient Dept
Li Ka Shing Specialist Clinic
30-32 Ngan Shing Street, Prince
of Wales Hospital, Shatin, N.T.
Treatment and Rehabilitation Services provided by Nongovernment Organisations
Non-government organisations also provide different modalities of treatment and
rehabilitation services to substance abusers. You may contact the following agencies
in case of need –
(a) Voluntary Residential Drug Treatment Centres
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Name of Organisation
Address
Telephone
The Society for The Aid
and Rehabilitation of Drug
Abusers
3/F, 15 Hennessy Road, Duke of
Windsor Social Service Building
Wan Chai, Hong Kong
2527-7726
Mission Ark Ltd
Shop B, G/F, Shepherd Community
Centre, 10 Anchor Street
Tai Kok Tsui, Kowloon
2397-6618
Christian New Life
Association
Shop B, G/F, Shepherd Community
Centre, 10 Anchor Street
Tai Kok Tsui, Kowloon
2397-6618
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Finnish Evangelical
Lutheran Mission –
Ling Oi Centre
5/F, St. Andrew’s Centre
138 Nathan Road
Kowloon
2369-7052
Operation Dawn Ltd
Hong Kong
G/F, 311D Prince Edward Road West
Kowloon
2714-2434
Wu Oi Christian Centre
Units 1-5, G/F, Tin Hang House
Shun Tin Estate, Kwun Tong
Kowloon
2782-2779
Perfect Fellowship Ltd
Post Office Box 73756
Kowloon Central Post Office
2764-3975
Glorious Praise
Fellowship (HK) Ltd
47 Siu Lam Village
16 ½ Castle Peak Road
New Territories
2451-9802
Hong Kong Christian
Service Jockey Club
Lodge of Rising Sun
No. 33 Tsing Wun Road, Tuen Mun
New Territories
2468-0044
Barnabas Charitable
Service Association
G/F, Lee Wah House, Lee On Estate
Ma On Shan, Shatin, New Territories
2640-1683
Remar Association
Hong Kong Limited
191 Tin Liu Tsuen, Yuen Long
New Territories
3193-4919
DACARS Limited
Enchi Lodge, Sheung Shui
New Territories
2673-8272
8104-2188
Caritas Wong Yiu Nam
Centre (For Cantonese
and English speaking
clients only)
Hang Hau Road, Sai Kung
New Territories
2335-5088
The Christian New
Being Fellowship Ltd
P.O. Box 38, Sai Kung
New Territories
2329-6077
Christian Zheng Sheng
Association Ltd
Cheung Chau Post Office
Box No. 68
2984-1925
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(b) Counselling Centres for Psychotropic Substance Abusers
Address
Telephone
Tung Wah Group of
Hospitals – CROSS Centre
(For Cantonese, Putonghua
and English speaking
clients only)
9/F, TWGHs Fong Shu Chuen
Social Services Building
6 Po Man Street, Shau Kei Wan
Hong Kong
2884-0282
Hong Kong Christian
Service PS33 - Centre for
Psychotropic Substance
Abusers
33 Granville Road, Tsimshatsui
Kowloon
2368-8269
Hong Kong Lutheran
Social Service, Evergreen
Lutheran Centre
(Psychotropic Substance
Abuse Counselling Centre
for Youth)
2 Horse Shoe Lane, Kwun Tong
Kowloon
2712-0097
Caritas HUGS Centre
(Counselling Service for
Young Psychotropic
Substance Abusers)
Unit 1, G/F, Mei Tai House
Fu Tai Estate, Tuen Mun
New Territories
2453-7030
Hong Kong Lutheran
Social Service - Cheer
Lutheran Centre
G/F, Shin Kwan House
Fu Shin Estate, Tai Po
New Territories
2660-0400
Address
Telephone
Pui Hong Self-Help
Association Hong Kong
Flat C, 4/F, Haven Building
128-138 Leighton Road, Hong Kong
2576-2356
(c) Aftercare Service
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(d) Other Service Centre
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Address
Telephone
Yang Memorial Methodist
Social Service for South
Asian Ethnic Minorities
54 Waterloo Road, Kowloon
2251-0838
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Chapter 18: Living in Hong Kong
Public housing
Hong Kong provides adequate and affordable public housing to eligible residents through
the Hong Kong Housing Authority (HKHA) and the Hong Kong Housing Society
(HKHS). You may be eligible to apply for various forms of public housing flats offered
by these two public organisations.
Housing schemes offered by the Hong Kong Housing Authority
Public rental housing
As there is heavy demand for public rental flats, the HKHA maintains a Waiting List
system whereby applicants are offered a rental unit according to their order of registration
and choice of districts.
Eligibility criteria
If you are aged 18 or over, you can apply for public rental housing. If you are under
18, you must apply together with your parents or legal guardian(s). To be an eligible
applicant, you and your family members must be residing in Hong Kong and have the
right to land in Hong Kong without any conditions of stay (except a limit of stay).
As the applicant, you and your family must NOT:
(i)
(ii)
Own or co-own any domestic property in Hong Kong;
Have entered into any agreement to purchase a domestic property in Hong
Kong; or
Own more than 50% of share in a company that owns domestic properties in
Hong Kong
(iii)
at the time of registration up to the time when a tenancy agreement is signed upon
allocation.
The total monthly income and net asset value of you and your family members also
must not exceed the limits as laid down by the HKHA.
By the time you are allocated a flat, at least half of your family members must have
lived in Hong Kong for seven years and still be living in Hong Kong. All children
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155
under the age of 18, regardless of their place of birth, will be deemed as having satisfied
the seven-year residence rule provided that one of their parents has lived in Hong
Kong for seven years.
Compassionate re-housing
If you are suffering from hardships such as serious illness, disability or social problems,
you can apply for re-housing on compassionate grounds, subject to a recommendation
from the Social Welfare Department (SWD).
After investigation of your case and confirmation of your eligibility, the SWD will
make a recommendation to the Housing Department (HD) to allocate a suitable public
rental flat to you.
Subsidized home ownership schemes
The HKHA has decided to halt the Tenants Purchase Scheme following the sale of flats
under Phase 6, and cease the production and sale of Home Ownership Scheme/Private
Sector Participation Scheme flats indefinitely from 2003 onwards. All unsold and
returned Home Ownership Scheme/Private Sector Participation Scheme flats would
not be sold in the form of subsidized housing before the end of 2006.
Information and enquiries
Please contact the HD for the latest update on these housing schemes. You can call the
Housing Department Enquiry Hotline 2712-2712, or visit the Housing Authority /
Housing Department Web Site at http://www.housingauthority.gov.hk. Enquiries can
also be made to the following offices:
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(1)
The Hong Kong Housing
Authority Customer
Service Centre
Podium Level 2, Hong Kong Housing
Authority Customer Service Centre
3 Wang Tau Hom South Road
Kowloon (Lok Fu MTR Exit A)
(Tel: 2712-2712 )
(2)
Sham Shui Po Housing
Information Centre
Un Chau Estate Management Office
Podium Level, Un Chau Shopping Centre
Un Chau Estate, Sham Shui Po, Kowloon
(Tel: 2779-4069 / Fax: 2779-0154)
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(3)
Tsuen Wan Housing
Information Centre
1/F, Tsuen Wan Station Multi-storey
Carpark Building, 174-208 Castle Peak
Road, Tsuen Wan, New Territories
(situated at the Public Enquiry Service
Centre, Tsuen Wan District Office)
(Tel: 2411-6410 / Fax: 2492-5284)
All enquiry services are provided in English and Chinese.
Housing schemes offered by the Hong Kong Housing Society
Rental housing
There are 20 HKHS rental estates either on Hong Kong Island, in Kowloon or the New
Territories which are grouped under Group A or Group B estates, and for which different
income eligibility applies. If you hold a valid Housing Authority General Waiting List
application number, you may apply for Group A flats, but the applications must be
nominated by the HKHA. If you wish to apply for Group B estates, applications can be
made direct to the Applications Section of the HKHS. If you are aged 60 or above, you
may also be eligible to apply for an elderly person’s flat which may be available in
some of these rental estates.
Information and application
Information about the HKHS flats and application forms are available at the HKHS’s
Regional Office:
Applications Section
Hong Kong Housing Society
Dragon Centre, 23 Wun Sha Street
Tai Hang, Hong Kong
(Tel: 2894-3274 / Fax: 2890-5259)
You may also call the 24-hour Information Hotline 2882-1717 or visit the HKHS’s
website at http://www.hkhs.com.
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Chapter 19: Tropical Cyclone and
Rainstorm Warnings
Tropical cyclone signals
Tropical cyclone normally occurs during the months of May to November, and is
particularly prevalent during September in Hong Kong. Tropical Cyclone Warning
Signals are to warn the public of the threat of winds associated with a tropical cyclone.
You should take note of the latest tropical cyclone information and related
announcements broadcast on radio and TV, and given in the Hong Kong Observatory’s
website to decide on the actions to take in response to the signal issued. The following
table indicates the meaning of Tropical Cyclone Warning Signals:
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1
Standby signal
3
Strong winds
8
Northwest
Gale or storm force winds
from the northwest
8
Southwest
from the southwest
8
Northeast
from the northeast
8
Southeast
from the southeast
9
Increasing gale or
storm force winds
10
Hurricane force winds
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Advice:
• When the No. 1 Standby signal is issued, you should take the existence of the
tropical cyclone into account in planning your activities.
• When the No. 3 signal is issued, secure all loose objects, particularly on balconies
and roof tops. Secure hoardings, scaffoldings and temporary structures. Winds are
normally expected to become generally strong in the harbour areas within 12 hours
after this signal is issued. Winds over offshore waters and on high ground may
reach gale force.
• When the No. 8 signal is issued, complete all precautions before gales strike. Winds
are normally expected to reach gale force in the harbour areas within 12 hours after
the No. 8 signal replaces the No. 3 signal.
• When either the No. 9 or No. 10 signal is issued, all precautions should be
completed. Stay indoors and keep away from exposed windows and doors to avoid
flying debris.
Rainstorm warning signals
There are three levels of warning: Amber, Red and Black.
The Amber signal is an alert about potential heavy rain that may develop into Red or
Black signal situations. There will be flooding in some low-lying and poorly drained
areas.
The Red or Black signals warn that heavy rain is likely to cause serious road flooding
and traffic congestion.
Response to Amber Rainstorm Warning Signal
•
Take sensible precautions to reduce exposure to risk posed by heavy rain, such as
flooding.
Listen to radio or television announcements on the weather, road and traffic
conditions.
•
Response to Red Rainstorm Warning Signal
•
Employees working outdoors in areas exposed to rain should suspend outdoor
duties and take shelter indoors if weather conditions so warrant.
People who have to travel should carefully consider weather and road conditions.
If the signal is issued before working hours, employees should report for duty as
usual, provided that transport services are available. Supervisors are encouraged
to adopt a flexible attitude in case their staff have genuine difficulties in arriving at
work on time.
•
•
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159
•
If the signal is issued during working hours, employees working indoors should
remain on duty as usual unless it is dangerous to do so. Employees in areas where
transport services are about to be suspended can be released exceptionally at the
discretion of the supervisor, taking into account the weather and road conditions.
Response to Black Rainstorm Warning Signal
•
•
•
Stay indoors or take shelter in a safe place until the heavy rain has passed.
Employees working outdoors in exposed areas should stop work and take shelter.
Employers are advised not to require their employees to go to work unless prior
agreement has been reached on work arrangements during rainstorms.
People who are already at work should stay where they are unless it is dangerous to
do so.
•
The Hong Kong Observatory will issue the Landslip Warning in consultation with the
Geotechnical Engineering Office whenever landslips are considered to be likely as a
result of heavy rain which has occurred and is expected to continue in the next few
hours. If you have received a notice to evacuate because of landslip danger, or if you
believe that your home is endangered by an unstable slope or retaining wall, or
overhanging boulders, you should make immediate arrangements to move to a safe
shelter.
Ways to obtain weather information:
Dial-a-weather
Hong Kong Observatory’s Website
187-8200
http://www.weather.gov.hk
Home Affairs Department (HAD) emergency hotline
Whenever a Tropical Cyclone Signal No. 1 or above or a Landslip Warning or a
Rainstorm Red/Black Warning is issued, the HAD’s emergency hotline (2835-1473)
will be activated round-the-clock to answer enquiries of a non-technical nature on the
general weather situation.
Temporary shelters
Hong Kong experiences frequent rainstorms and tropical cyclones during the summer.
If you need temporary accommodation in such bad weather conditions, you may stay at
one of the HAD’s temporary shelters which are opened when the tropical cyclone signal
No. 8, landslip warning or rainstorm Red/Black warning is issued.
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These shelters are also available in winter when the Observatory forecasts that the
overnight temperature will drop to 12oC in the urban area and a few degrees lower in
the New Territories, or when the Observatory issued the cold weather warning. To find
where these temporary shelters are situated, please call 2835-1473.
Emergency Coordination Centres
When tropical cyclone signal No. 8 is issued or the Red/Black rainstorm warning signal
is announced, Emergency Coordination Centres in all 18 districts will go into action to
answer enquiries about the availability of temporary shelters. For further details, contact:
Central Telephone Enquiry Centre
Tel: 2835-2500 (Office Hours) - for general enquiry
Home Affairs Department Headquarters
Emergency Co-ordination Centre
Tel: 2835-1473
Central and Western District Emergency Co-ordination Centre
Tel: 2549-3596
Wan Chai District Emergency Co-ordination Centre
Tel: 2835-1996
Eastern District Emergency Co-ordination Centre
Tel: 2886-6534
Southern District Emergency Co-ordination Centre
Tel: 2814-5753
Yau Tsim Mong District Emergency Co-ordination Centre
Tel: 2399-2139
Sham Shui Po District Emergency Co-ordination Centre
Tel: 2150-8138, 2150-8134
Wong Tai Sin District Emergency Co-ordination Centre
Tel: 3143-1188
Kowloon City District Emergency Co-ordination Centre
Tel: 2621-3400
Kwun Tong District Emergency Co-ordination Centre
Tel: 2171-7426
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161
Islands District Emergency Co-ordination Centre
Tel: 2852-4324, 2852-4338
Kwai Tsing District Emergency Co-ordination Centre
Tel: 2494-4500
North District Emergency Co-ordination Centre
Tel: 2675-1600
Sai Kung District Emergency Co-ordination Centre
Tel: 2163-9415
Sha Tin District Emergency Co-ordination Centre
Tel: 2158-5388
Tai Po District Emergency Co-ordination Centre
Tel: 2658-4040
Tsuen Wan District Emergency Co-ordination Centre
Tel: 2414-2144
Tuen Mun District Emergency Co-ordination Centre
Tel: 2451-3033
Yuen Long District Emergency Co-ordination Centre
Tel: 2470-1113
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Chapter 20: Government Structure
The Hong Kong Special Administrative Region (HKSAR) of the People’s Republic of
China is headed by the Chief Executive. He is assisted by the Executive Council in
policy making.
The HKSAR has a two-tier system of representative Government. At the central level
is the Legislative Council that legislates, controls public expenditure and monitors the
performance of the Administration. At the district level, 18 District Councils advise on
the implementation of policies in their respective areas.
The main administrative and executive functions of the Government are carried out by
11 policy bureaux in the Government Secretariat, and various departments and agencies,
mostly staffed by civil servants. Bureaux in Government Secretariat formulate policies
and initiate legislative proposals while departments implement laws and policies and
provide direct services to the community.
The Chief Secretary for Administration, the Financial Secretary, the Secretary for
Justice and 11 Directors of Bureaux are the most important officials within the
Government. The Chief Secretary for Administration is the most senior among the
three Secretaries of Departments to deputise for the Chief Executive. The Chief Secretary for Administration and the Financial Secretary assist the Chief Executive in supervising the policy bureaux as directed by him and play a key role in ensuring harmonization in policy formulation and implementation.
The Civil Service provides the staff for all Government departments. It is a unified
service in the sense that its officers are all subject to common appointment procedures
and similar disciplinary codes. In accordance with the Basic Law, civil servants appointed on or after 1 July 1997 must be HKSAR permanent residents, save for those
who fall within specified exceptions.
The Judiciary of the HKSAR operates independently on the principles fundamental to
the Common Law system. The Court of Final Appeal has the power of final adjudication.
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164
165
Chapter 21: Public Enquiries and Hotlines
Home Affairs Department’s Public Enquiry Centres
The Home Affairs Department plays a particularly important role in the community
since it serves as a bridge between the Government and the public. Its general enquiry
services can direct you to the correct department if you are not sure where to go for the
services you require. You can access these enquiry services by going to the public
enquiry centres at the Department’s District Offices or by calling their Central Telephone
Enquiry Centre at 2835-2500.
Public Enquiry Service Centres (PESC)
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PESC
Address
Telephone
Fax No.
Central &
Western
Unit 5, G/F, The Centre
99 Queen’s Road Central, H.K.
2189-2819
2189-2815
Eastern
G/F, Eastern Law Courts Building
29 Tai On Street, Sai Wan Ho, H.K.
2886-6531
2904-8744
Southern
G/F, Ocean Court, 3 Aberdeen
Praya Road, Aberdeen, H.K.
2814-5720
2552-5424
Wan Chai
G/F, 2 O’Brien Road, Wan Chai, H.K. 2575-2477
2572-7471
Kowloon
City
Rm 1707, One Harbourfront
18-22 Tak Fung Street, Hung Hom
Kowloon
2621-3401
2621-3199
Kwun
Tong
Lower G/F, Kwun Tong District
Branch Offices Building
6 Tung Yan Street, Kwun Tong
Kowloon
2342-3431
2797-8521
Sham
Shui Po
G/F, Cheung Sha Wan
Government Offices
2728-0781
2387-9805
Wong
Tai Sin
Unit 201, 2/F, Lung Cheung
2322-9701
Office Block, 138 Lung Cheung Road
2352-1841
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Yau Tsim
Mong
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2399-2111
2397-3425
Islands G/F, 22 San Hing Street
Cheung Chau Cheung Chau
2981-1060
2986-9782
Islands Mui Wo
G/F, Mui Wo Government Offices
2 Ngan Kwong Wan Road, Mui Wo
Lantau Island
2984-7231
2984-0423
Islands Tung Chung
1/F, Tung Chung Post Office
Building, 6 Mei Tung Street
2109-4953
2109-1147
Kwai Tsing
Building, 166-174 Hing Fong Road
Kwai Chung, N.T.
2425-4602
2489-1083
North
G/F, North District Government Offices
3 Pik Fung Road, Fanling, N.T.
2683-2913
2677-0929
Sai Kung Tseung
Kwan O
1/F, King Lam Neighbourhood
Community Centre
King Lam Estate, Tseung Kwan O
2701-3218
2704-9429
Sha Tin
G/F, Sha Tin Government Offices
1 Sheung Wo Che Road, Sha Tin, N.T.
2606-5456
2695-4305
Tai Po
G/F, Tai Po Government Offices
2654-1262
Building, 1 Ting Kok Road, Tai Po, N.T.
2653-2948
Tsuen Wan
1/F, Tsuen Wan Station
Multi-storey Carpark Building
174-208 Castle Peak Road
Tsuen Wan, N.T.
2492-5096
2412-0244
Tuen Mun
2/F, Tuen Mun Government Offices
1 Tuen Hi Road, Tuen Mun, N.T.
2451-1151
2450-3014
Yuen Long
G/F, Yuen Long District Office
Building, 269 Castle Peak Road
Yuen Long, N.T.
2474-0324
2474-7261
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G/F, Mong Kok Government Offices
30 Luen Wan Street, Mong Kok
Kowloon
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167
Useful hotlines
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Government Department / Bureau
Telephone
Agriculture, Fisheries and Conservation Department
2708-8885
Architectural Services Department
2867-3628
Auxiliary Medical Service
2762-2033
Buildings Department
2626-1616
Census and Statistics Department
2877-1818
Civil Engineering and Development Department
2762-5111
Correctional Services Department
2511-3511
Customs and Excise Department
2815-7711
Department of Health
2961-8991
Drainage Services Department
2877-0660
Education and Manpower Bureau
2891-0088
Electrical and Mechanical Services Department
2333-3762
Employees Retraining Board
2311-6696
Environmental Protection Department
2838-3111
Estate Agents Authority
2598-9550
Equal Opportunities Commission
2511-8211
Fire Services Department
Emergency Hotline
General Enquiries
999
2723-8787
Food and Environmental Hygiene Department
2868-0000
Highways Department
2926-4111
Home Affairs Department
2835-2500
Hong Kong Observatory
Dial-a-Weather
General Enquiries
187-8200
2926-8200
Hong Kong Monetary Authority
2878-8222
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Hong Kong Police Force
Emergency Hotline
Police Hotline
Complaint against Police Office Hotline
999
2527-7177
2866-7700
Hong Kong Post
2921-2222
Hospital Authority
2300-6555
Housing Department
2712-2712
2824-6111
Independent Commission Against Corruption
2526-6366
Inland Revenue Department
187-8088
Judiciary
2869-0869
2530-4411
Labour Department
Telephone Enquiry Service
2717-1771
Lands Department
2231-3294
Hotline (24 hours)
2537-7677
Leisure and Cultural Services Department
2603-4567
Legislative Council Secretariat
2869-9287
Marine Department
2542-3711
Mandatory Provident Fund Schemes Authority
2918-0102
Office of The Ombudsman
2629-0555
Office of the Privacy Commissioner for Personal Data
2827-2827
Office of the Telecommunications Authority
2961-6333
Planning Department
2231-5000
Radio Television Hong Kong
2339-6300
Rating and Valuation Department
2152-2152
Social Welfare Department
2343-2255
Student Financial Assistance Agency
2802-2345
Trade and Industry Department
2392-2922
Transport Complaints Unit
2889-9999
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169
Transport Department
2804-2600
Treasury
2845-8866
Vocational Training Council
2836-1000
Water Supplies Department
2824-5000
Utility Companies
Telephone
Electricity
China Light & Power Company Limited
Customer Services
Emergency Service
2678-2678
2728-8333
Hong Kong Electric Company Limited
Customer Account Enquiries
Emergency Reporting (English)
2887-3411
2555-4000
Gas
The Hong Kong & China Gas Company Limited
Customer Service Hotline
Emergency Hotline
2880-6988
2880-6999
Telecommunications
Hong Kong Broadband Network Limited
128100
Hutchison Global Communications Limited
1220
New World Telecommunications Limited
1239
PCCW-HKT Telephone Limited
PCCW Hotline
Directory Inquiries (Chinese)
Directory Inquiries (English)
International Directory Inquiries
Fault Reporting
1000
1083
1081
10015
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Wharf T & T Limited
121121
Transportation
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Citybus Limited
2873-0818
Hong Kong & Kowloon Ferry Ltd
2815-6063
Hong Kong Tramways Ltd
2548-7102
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KCRC
2929-3399
Kowloon Motor Bus Company Ltd
2745-4466
Long Win Bus Company Ltd
2745-4466
MTR/Airport Express
2881-8888
New Lantao Bus Company Ltd
2984-9848
New World First Bus Services Ltd
2136-8888
New World First Ferry Services Ltd
2131-8181
The Star Ferry Company Limited
2367-7065
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171
Chapter 22: Local and International Telephone Calls
Hong Kong has high quality telephone services so you should not have any trouble
making or receiving calls.
The major operators providing local and international telephone and fax services are
PCCW-HKT Telephone Ltd., Hutchison Global Communications Ltd., New World
Telecommunications Ltd., Wharf T&T Ltd. and Hong Kong Broadband Network Ltd.
In addition, there are many international telephone service providers providing
international calling card/prepaid card services.
You can make local or international calls from private phones at home or payphones at
various locations, e.g. on the street, at the airport, in hotels, department stores, fast
food shops and retail shops.
Local calls
Private telephone service is provided at a flat monthly charge per line with unlimited
usage. In other words, no fee is charged for individual local voice calls.
The cost of making a local call from a payphone is HK$1 for every 5 minutes. However,
emergency calls (999) and directory enquiries (1081 for English speakers; 1083 for
Cantonese speakers; 1088 for Putonghua speakers) are free.
International calls
International calls can be made from Hong Kong to 233 countries and regions; and most
cities and towns in Mainland China. You may choose between direct dialling (IDD),
operator-assisted calls or collect calls to most destinations, both for calling from Hong
Kong and calling back to Hong Kong from overseas.
In addition to calling on a private phone, you can use coins, calling cards (including both
prepaid cards and calling card services provided by the service providers) or credit
cards on a payphone.
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How to make an international call
To make an international call from an IDD registered phone or payphone with IDD call
capabilities, simply dial the appropriate access code provided by the service providers
followed by the country code, area code, and telephone number.
To make an international call with a calling card, use a touch-tone phone, then dial the
calling card access number, PIN, country code, area code, and telephone number.
Post-paid calling card users are required to pre-register with corresponding service
providers. Prepaid phonecards are available from the service providers’ sales outlets,
retail shops and convenient stores.
Advice:
• Operator-assisted calls guarantee connection to the right person, but the rates are
usually higher than IDD rates.
• Collect or reverse-charge calls are the most expensive.
• Coin payphones with IDD capabilities accept HK$1, $2, $5 and $10 coins. There
may be a surcharge for using coin phones to make international calls depending on
the service provider.
• You may have to pay a surcharge if you make international calls at public payphones
depending on the service provider.
• It is advisable to check beforehand with the service provider:
(i) the terms and conditions of using the service; and
(ii) the charging principles, for example, rate per minute or unit, per call access
charge or surcharge, minimum charge, etc.
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173
Chapter 23: Organisations Just for You
Consulates General
The following contact information on Consulates General may be useful to you whenever you need their assistance. For details of their service and business hours, please
call their office direct.
Consular Post
(in alphabetical order)
Address
Telephone & Fax
1. India
16-D United Centre
95 Queensway, Hong Kong
Tel: 2528-4028
Fax: 2865-4617
2. Indonesia
127-129 Leighton Road
Causeway Bay
Tel: 2890-4421
Fax: 2895-0139
3. Nepal
Unit 715, Seapower Tower
(North Tower), Concordia Plaza
1 Science Museum Road
Tsim Sha Tsui East, Kowloon
Tel: 2369-7813
Fax: 2824-2970
4. Pakistan
Room 3706, China Resources
Building, 26 Harbour Road
Wan Chai, Hong Kong
Tel: 2827-1966
Fax: 2827-6786
5. Philippines
14/F, United Centre
95 Queensway
Admiralty, Hong Kong
Tel: 2823-8500
Fax: 2866-9885
Tel: 2823-8534
(labour issues)
6. Thailand
8/F, Fairmont House
8 Cotton Tree Drive
Central, Hong Kong
Tel: 2521-6481
Fax: 2521-8629
Migrant organisations, unions and NGOs
(in alphabetical order)
1. Asian Domestic Workers Union (ADWU)
ADWU, registered in 1989, is one of the first trade unions of foreign domestic workers
established in Hong Kong and Asia as a whole. ADWU members include Filipino, Thai,
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Indian, and other Asian domestic helpers. The union provides the following services:
• Counselling;
• Para-legal and court assistance;
• Shelter/refuge house;
• Trade union education and training;
• Social and recreational activities.
c/o Coalition for Migrants’ Rights
8/F, Century House, 3-4 Hanoi Road
Tel: 2031-3412
2. Asian Migrant Centre (AMC)
The Asian Migrant Centre was set up in 1989 to provide services for Asian migrant
workers. Among its main activities are research, documentation, publishing and
community education focusing on human rights and migrant concerns. AMC is engaged
in training, education and organising programmes to strengthen and build migrant
organisations, unions and support NGOs.
AMC publishes the “Asian Migrant Yearbook”, multi-lingual handbooks for migrants
and training resource materials. The Centre also has a pioneering programme on the
Migrant Savings and Alternative Investment (MSAI) programme. This involves
organising and training migrant savings groups and helping them establish alternative
livelihood projects in their home countries.
AMC works with local groups and networks (e.g. Coalition for Migrants’ Rights), as
well as the Migrant Forum in Asia, an Asia-wide network of over 200 migrant
organisations. It is a member of the Global Committee for the Ratification of the UN
Migrant Convention and the UN Regional Task Force on HIV & Mobility. AMC has
Special Consultative Status with the Economic and Social Council of the UN.
9/F, Lee Kong Commercial Building
115 Woosung Street, Yau Ma Tei, Kowloon
Tel: 2312-0031
Fax: 2992-0111
Website: www.asian-migrants.org
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3. Association of Indonesian Migrant Workers in Hong Kong
This independent and non-profit making organisation was established on 1 October
2000. Its objective is to protect the rights and welfare of Indonesian migrant workers.
Through para-legal training, counselling and hotline service, it aims to educate fellow
Indonesians to raise their awareness of their rights as workers and as migrants.
4 Jordan Road, Jordan, Kowloon
Tel: 2314-7316
Fax: 2735-4559
4. Bethune House Migrant Women’s Refuge
This Refuge was established in 1986 to provide charitable assistance and social counselling
as well as emergency relief and a place of refuge for needy and distressed Asian migrant
workers. It also maintains a social centre where present and past residents can interact
and provide mutual support in raising distressed women’s self-esteem and dignity.
Education and training programmes are also conducted such as para-legal training,
cultural workshops, current affairs in the host country and back home, women’s issues,
stress management and handicraft making.
St. John’s Cathedral, Garden Road
Central, Hong Kong
Tel: 2721-3119
Fax: 2314-3766
5. Caritas - Hong Kong Asian Migrant Workers and the Filipino Social
Service Projects
Caritas - Hong Kong is the official social service agency of the Roman Catholic Church
in Hong Kong to provide social service to people in the community. Originally, the
Filipino Social Service Project served only the needs of Filipino domestic helpers, but
in 1991 these services were extended to other Asian domestic helpers with the setting
up of the Asian Migrant Social Service Project. Services include:
• Mutual support group for foreign domestic helpers;
• Labour concern group of foreign domestic helpers;
• Orientation programme for new arrivals;
• Para-legal advice on labour and immigration laws;
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•
Education programmes (H.K. style child minding course, stress management
workshop, etc.);
Free monthly legal consultation service;
Community education (newsletter, exhibition, calendar card etc.).
•
•
Room 7-8, 1/F, Lee Ga Building
131 Sai Wan Ho Street, Hong Kong (Monday to Friday)
G/F, 28A Fortress Hill Road, Fortress Hill, Hong Kong (Sunday only)
G/F, Yue Tung House, Tung Tau Estate
Wong Tai Sin, Kowloon (Sunday only)
Tel: 2147-5988 / 2810-0092 (10 am - 5 pm)
Fax: 2147-5388
6. Domestic Helpers and Migrant Workers Programme – Christian Action
The Domestic Helpers and Migrant Workers Programme (DMW) offers free para-legal
advice, counselling and practical assistance to migrant workers in Hong Kong. The
service is open to anyone regardless of gender, religion or nationality. It aims to ensure
that workers understand their rights and liabilities in Hong Kong and use those rights to
defend themselves against abuse and exploitation. It can assist you with your labour
claims and with Employees’ Compensation cases if you have been injured at work. It
can prepare statements and submissions for court hearings and accompany you to
hearings.
In addition to the paralegal advisory service, it operates two shelters and a service
centre for domestic helpers and migrant workers. It also provides language education
(sponsored by the Home Affairs Bureau), skills training, computer training, reintegration
programmes, orientation courses and more.
Room 1, 2 Jordan Road, Jordan, Kowloon
Tel: 2739-6193
Fax: 2724-5309
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177
7. Far East Overseas Nepalese Association (FEONA)
Established in 1993, FEONA aims to build up the capacity and promote the dignity of
migrant and immigrant Nepalese workers as well as other minority groups and provide
all kinds of support and assistance to the person in need. It provides information on
various sectors such as labour laws, immigration laws, government policies and other
social welfare. It advocates to empower working people with the knowledge of workers’ rights and other kinds of human rights and actively participates in campaigns for
social justice and equality of race, gender, culture, religion, etc.
The association provides the following services • Counselling and escorting;
• Para-legal and court assistance;
• Advocacy workshops and other skill training;
• Social and cultural activities;
• Providing information;
• Temporary shelter;
• Periodicals.
12/F, Flat B, Arthur Commercial Building
33 Arthur Street, Yau Ma Tei, Kowloon
Tel: 2388-7554
Fax: 2626-9396
8. Filipino Migrant Workers’ Union (FMWU)
FMWU was founded in 1998. It is one of the biggest trade unions of Filipino domestic
workers in Hong Kong. FMWU’s distinct thrust is the organising, unionisation and
empowerment of migrant workers for defence of their own rights/welfare, and the
promotion of migrant savings, empowerment and other sustainable alternatives to
migration.
FMWU actively participates on various campaigns; all members are part of the Migrants
Empowerment and Economic Sustainability (MEES) programme. The union also
conducts basic courses on union administration, leadership training, para-legal training,
newsletter writing, bookkeeping, computer literacy, carving fruit, vegetables and soap,
socio/cultural, national and migrant issues.
FMWU’s official newsletter is “The Union”, published quarterly to help promote the
union’s objectives and programmes. This also serves other migrants by supplying
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information on different migrant issues.
Flat 2D, Fung Yuen Building, 408 Shau Kei Wan Road
Shau Kei Wan, Hong Kong
Tel: 2915-9468
Fax: 2791-2264
9. Friends of Thai in Hong Kong
Friends of Thai in Hong Kong was established in 1991. It was formed by Thai domestic
helpers to help other Thai workers solve their problems. It provides the following
activities –
• labour law enquiry;
• helping Thai domestic helpers to renew their contracts, passports and visas;
• educational and vocational training programme (e.g. courses on Thai and English
languages, and on beauty);
• leadership training programme;
• cultural activities;
• newsletter and promotion;
• co-operation with other migrant workers’ organisations in Hong Kong and overseas.
4/F, 5 Choi Hung Road, San Po Kong, Kowloon
Tel: 2718-6498
Fax: 2716-4244
10. Hong Kong Bayanihan Trust
Founded in 1993, Bayanihan is a registered charitable organisation that aims to provide
vocational, social, recreational and cultural activities to the overseas domestic helpers
in Hong Kong. With the assistance of the Hong Kong SAR Government, it has established a permanent centre in Kennedy Town and operates six Sunday-only centres in
strategic places in Hong Kong.
Throughout the years, the Trust has strengthened its programmes by forging partnerships with Philippine institutions like TESDA, TLRC and UPOU and also with some
Hong Kong institutions like YMCA and Hong Kong St. John’s Ambulance. The Trust
also works together with the Home Affairs Department and different consulates in
implementing their programmes and activities.
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The Trust offers entrepreneurial training and livelihood courses like computer operation,
baking, international cuisine, food processing, hair and beauty culture, sewing and
design, tailoring, fruit and soap carving and other interest courses. It also offers skills
development courses like adult home nursing and first aid.
Permanent centre:
Bayanihan Kennedy Town Centre
55 Victoria Road, Kennedy Town, Hong Kong
Tel: 2817-8928
Fax: 2523-3715
Sunday-only centres:
1. Clementi Secondary School
30 Fortress Hill Road
(Hall capacity: 200 people)
2. Ho Tung Technical School for Girls
Causeway Bay, Hong Kong
(Hall capacity: 200-250 people)
3. Jockey Club Government
Secondary Technical School
2B Oxford Road
4. Po Leung Kuk Yu Lee Mo Fan
Memorial School
19 Wharf Road, North Point
Hong Kong
(Hall capacity: 100 people)
5. Kowloon Technical School
332-334 Cheung Sha Wan Road
6. King George V School
2 Tin Kwong Road
Ma Tau Wai, Kowloon
11. Hong Kong Nepalese Federation
Set up in 1998, the Federation is an umbrella organisation of 25 registered Nepalese
groups and aims to solidify the Nepalese community in Hong Kong and to co-ordinate
their programmes. Its main objectives are –
• to bring forward one sole voice of the Hong Kong Nepalese community;
• to foster and enhance harmony with the local community;
• to support Hong Kong’s prosperity and stability;
• to familiarise the Nepalese community with Hong Kong systems;
• to support the growth of productive relationships between the Government of
Nepal, People’s Republic of China, and HKSAR;
• to encourage and facilitate the Nepalese to take up civil and corporate jobs;
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•
•
to support the entrepreneurial growth in Nepalese community in Hong Kong; and
to play a vital role in co-ordinating different Nepalese established and registered
groups.
Room 7, 7/F, Boss Commercial Centre
28 Ferry Street, Yau Ma Tei, Kowloon
Tel: 2445-2319 / 9837-6744
Fax: 2445-8771
12. H.K.S.K.H. Lady MacLehose Centre
H.K.S.K.H. Lady MacLehose Centre has been providing various kinds of services
to all age groups in Kwai Chung, Tsing Yi and Tsuen Wan for 30 years. Its objectives
are to —
• Promote equal opportunities in the communities;
• Provide information and service enquiry;
• Promote social integration, mutual understanding, respect and acceptance between
different ethnic groups; and
• Provide tangible services to different target groups to enhance their social integration.
Types of Services
•
•
•
•
•
•
Induction programme for children to adapt to life in Hong Kong;
Multi-language class learning;
Volunteer service to train volunteers and serve the community;
Case referral and service enquiry like housing, employment or social welfare;
Social and recreational activities like barbecue, picnics and camping for all ethnicities;
Hotline service for ethnic minority.
22 Wo Yi Hop Road, Kwai Chung
Tel: 2423-5064 or 2423-5062 (10:00am - 10:00pm)
Hotline: 6413-7373
(English and Cantonese speaking from Monday to Friday: 4:30-6:30pm and 7:309:30pm)
(Urdu speaking from Saturday to Sunday: 2:00-5:00pm)
Fax: 2494-7786
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13. Indian Businessmen’s Association
The Indian Businessmen’s Association started in 1985 and is a representative body of a
wide spectrum of Businessmen and persons in various vocations in Hong Kong of
Indian origin.
The members meet once a month over luncheon to exchange ideas of common and
current interest. Guest speakers are usually invited to speak on subjects of interest to
the members. Many well known personalities of Hong Kong have spoken at the
luncheons.
The Association also organises social family get-togethers giving members’ an opportunity to get to know other members of the Indian Community in a social setting. It also
celebrates important Indian festivals with cultural programmes. The functions tend to
be of great entertainment value.
The Association is actively involved in matters concerning ethnic issues in Hong Kong
with the idea of promoting social harmony and integration with the Chinese Community
in Hong Kong.
Room 501, Car Po Commercial Building
18-20 Lyndhurst Terrace, Central, Hong Kong
Tel: 2524-0018
Fax: 2810-6073
14. Indonesian Migrant Workers Union (IMWU)
The Indonesian Migrant Workers Union (IMWU) is a trade union of Indonesian domestic helpers in Hong Kong. It was formally registered with the Hong Kong Registry of
Trade Unions in October 1999.
Its main objective is to protect and advance the rights and welfare of its members and all
Indonesian domestic helpers in Hong Kong. As a union, IMWU officially represents its
members, now over 2,000 Indonesian domestic helpers in Hong Kong.
15/F, Flat 11, Room 5, Kam Kwok Building
23 Marsh Road, Wan Chai
Tel: 2375-8337
Fax: 2992-0111
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15. International Social Service Hong Kong Branch (ISS-HK) Migrants
Programme
ISS-HK is a non-profit, non-religious, non-political, non-governmental organisation
committed to helping individuals and families with personal or social problems resulting
from migration and international movement. It is part of an international network of
branches, affiliated bureaux and correspondents in over 100 countries with a General
Secretariat in Geneva.
The Migrants Programme started in 1995 and assists ethnic minorities and non-Chinese
nationalities in adjusting to their living and working life in Hong Kong.
Services and programmes include:
• assistance to new arrivals through the Mobile Information Service (MIS) at the
Hong Kong International Airport Arrivals Area;
• shelter facilities in the Anthony Lawrence International Refuge for newcomers to
Hong Kong;
• inter-country assistance for children needing immediate protection and the families
left in the Philippines through the ISS Philippines, the Department of Social Welfare
and Development and Bantay Bata 163;
• assistance to vulnerable victims of human trafficking;
• advocacy for child protection, family and migrants rights;
• telephone enquiry and hotline services;
• individual and group counselling;
• leadership training and group support activities;
• low-cost livelihood courses such as computers;
• language courses – basic and advanced levels in practical Cantonese and English;
• volunteers training and development;
• jail and hospital visits;
• referrals and linkages with government and non-governmental organisations in Hong
Kong and other countries.
For enquiries, please call the ISS-HK Migrant Workers Programme at:
ISS-HK Head Office
6/F, Southorn Centre, 130 Hennessy Road
Wan Chai, Hong Kong
Tel: 2834-6863
Fax: 2834-7627
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183
ISS-HK Service Centre for Migrants
Flat F and G, 2/F, King’s Centre
193-209 King’s Road, North Point, Hong Kong
Tel: 2836-3598
Fax: 2388-0045
Mobile Information Service at the Hong Kong International Airport
Airport Hotline: 9220-0270 / 9226-3907
Office Telephone: 2261-0420
16. Pakistan Association of Hong Kong Ltd.
Activities / Facilities
Sports Teams Hockey, cricket, volley ball, etc.
Sports Trainings Cricket, hockey, squash, volley ball.
Functions Jinnah Ghall with 200 seats available for seminars, conferences, cultural programmes,
national days celebrations, religious ceremonies, students debate competitions, marriage/
birthday parties, anniversaries and any other functions.
150 Princess Margaret Road, Kowloon
Tel: 2780-2157 (Pakistan Club) / 2865-3591 (President) / 2368-9318 (Hon. Secretary)
Fax: 2865-3258 (President) / 2721-6910 (Hon. Secretary)
17. Pakistan Islamic Welfare Union Incorporated (HK) Limited
This Union was established in 1988. It provides the Pakistani community with these
services –
Social activities
It carries out many activities to help the Pakistani community in different fields including
religious, social, youth problems, health, family affairs, drug abuse, education, cultural
and moral education. An Islamic centre was established in 1997 in Yuen Long where
young and adult Pakistanis can learn the values of their religion and culture. It conducts
prayers five times a day plus sermons on Friday, conducted by a learned Imam (scholar)
from Pakistan.
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Special functions
These are organised on an annual and monthly basis. Cultural functions such as, MiladNu-Nabi festival (Prophet’s birthday) and Eid-ul-Duha celebration (Festival of sacrifice
for God) is one of the biggest annual functions.
Library
A library with (Urdu, English, Arabic) books is established since 1996 in union office.
Books are available for studies. Free of charge to members and also to other persons.
Room 57, 1/F, Mirador Mansion
62 Nathan Road, Tsim Sha Tsui, Kowloon
Tel: 2366-7206 / 2369-9886
Fax: 2369-9883
18. Salvation Army Migrant Workers’ Counselling and Referral Centre
It is a religious and charitable organisation. It provides
• counselling and support to domestic helpers facing difficulties while working here
in Hong Kong;
• pastoral and spiritual care for everyone in need; and
• referral services for Asian migrant workers.
2/F, 8 Salvation Army Street
Wan Chai, Hong Kong
Tel: 2893-0081
Fax: 2388-6513
19. Society for Community Organisation (SoCO)
SoCO is a human rights organisation fighting for the rights of ethnic minorities. If you
are interested in fighting for fair and equal policies that do not discriminate ethnic
minorities, please contact SoCO. You may also contact SoCO if you have problems
related to immigration, hospitals or racial discrimination.
Main services –
1. Immigration service;
2. Help with communication problems in hospitals; and
3. Racial discrimination.
You are most welcome to contact SoCO if you are interested in being a volunteer.
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3/F, 52 Princess Margaret Road
Ho Man Tin, Kowloon
1/F, 117 Kweilin Street
Sham Shui Po, Kowloon (MTR Exit C2)
Tel: 2713-9165
Fax: 2761-3326
20. Thai Regional Alliance in Hong Kong (TRA)
TRA was established in December 2001 during the proposed wage cut for Foreign
Domestic Helper (FDH). The Thais organisation and individuals with other Asian
migrant workers were in solidarity against the issue. Through the campaigns, TRA was
developed with objectives to enhance the community spirit and solidarity, protect and
promote the rights and welfare of migrants.
It provides the following programmes • Education and Training
– to provide courses on English and Cantonese, vocational and organising skills,
paralegal seminars and leadership training on Sundays.
– to provide the counselling and legal supports through telephone on a daily basis
and interviews on Sundays.
• Campaigns – to help the Thai workers safeguard their rights.
• Networking – to link up with different Thai groups, migrant groups, NGOs and
individuals both local and overseas.
• Research – to conduct research on the root causes of migration and its solutions to
problems.
Flat B1, Block B, 9/F
Hay Wah Building, 72-86 Lockhart Road
Wanchai, Hong Kong
Tel: 9217-4793, 6108-9924, 9122-8343
Fax: 2792-0633
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21. The Hong Kong Coalition of Indonesian Migrant Workers Organisations
(KOTKIHO)
The Hong Kong Coalition of Indonesian Migrant Workers Organisations (KOTKIHO)
was formed on the basis of togetherness, destiny and solidarity by six Indonesian
migrant women’s organisations in Hong Kong.
It was set up in December 2000 and registered with the Hong Kong Societies Office in
August 2001. The six organisations altogether have over 7,000 members and its objectives are:
• To empower women and migrant workers in Hong Kong, especially those who are
victims of exploitation.
• To enable migrant women workers to express the problems which they encounter.
• To support migrant women workers to strive for better conditions and positions in
society.
• To struggle for migrants’ rights, human dignity, and against abuses, exploitation and
discrimination.
In addition, KOTKIHO provides a shelter and a training centre for Indonesian domestic
helpers. When female migrant workers file a case against their employers due to unfair
treatment, KOTKIHO provides a temporary place for them. KOTKIHO also provides educational services for migrant workers quarterly, including English, Cantonese,
computer, guitar, dancing, makeup, sewing classes and other trainings in relation to
empowerment skills.
Block A, No. 32, 4/F, Jardine’s Mansion
Jardine’s Bazaar, Causeway Bay
Tel: 2576-4563
Fax: 2992-0111
22. Unison Hong Kong
Established in 2001, Unison Hong Kong is a registered organisation of a group of
people including school principals, social workers, artists and others who are concerned about Hong Kong’s ethnic-minority residents. Its services —
• Counselling;
• Assistance in school placement and job hunting;
• Public education including research, seminars and forums;
• Recreational and cultural exchange activities;
• Youth development programme.
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187
Flat B, 16/F, Skyline Tower
18 Tong Mi Road, Mong Kok, Kowloon
Tel: 2789-3246
Fax: 2789-1767
Website: www.unison.org.hk
23. United Filipinos in Hong Kong (UNIFIL-HK)
Founded in May 12, 1985, the UNIFIL-HK is in the forefront of the migrant workers
movement in Hong Kong. An alliance of more than twenty Filipino organisations and
allied with five other Filipino migrant federations, alliances and unions, UNIFIL-HK is
one of the biggest and longest running migrant organisation in Hong Kong.
It is a founding member of the Asian Migrants Coordinating Body (AMCB), an alliance
of organisations of Asian migrants from Indonesia, Nepal, the Philippines, Sri Lanka and
Thailand. It is continuously building relations with migrants of other nationalities,
labor unions, women’s organisations and migrant-serving institutions in Hong Kong and
in other parts of the world. UNIFIL-HK is also a founding partner of MIGRANTE
International, the biggest global alliance of organisations of overseas Filipinos and their
families.
In Hong Kong, it handles employment and immigration-related problems encountered
by Filipinos most of whom are domestic workers. It extends assistance to distressed
migrant workers by providing welfare services such as counselling, para-legal assistance
and temporary shelter. UNIFIL-HK is the main organisation taking up campaigns
against anti-migrant policies of both the Philippine and host governments.
It also provides technical assistance in organising and developmental programmes. It
conducts leadership training, study circles, arrival/survival orientation, cultural work
training and social awareness education promoting racial harmony, gender equality and
human rights.
2/F, New Hall, St. John’s Cathedral
4 Garden Road, Central, Hong Kong
Tel: 2810-4379
Fax: 2526-2894
Emails: [email protected] / [email protected]
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24. Yang Memorial Methodist Social Service - Multicultural Service Centre
for South Asian Ethnic Minorities
This centre was established in 2002 to provide services for South Asian ethnic minority
groups in Hong Kong. It hopes to provide its target groups with tailor-made services
in order to suit their different cultural backgrounds. With the hope of building a
harmonious and caring community, it encourages the communication and understanding
between local Chinese and the South Asian counterparts.
Services include – individual counselling, information and referral service, social
adjustment service, employment service, school support service, integration service,
promoting cultural harmony activities, mutual support groups and community education.
Starting from 1 June 2005, three specified services will be provided for South Asian
Ethnic Minorities. They are: (1) Supporting Service for South Asian Youth; (2)
Employment Service; and (3) Alliance of South Asian Anti-drug Leaders.
54 Waterloo Road, Kowloon
Tel: 2251-0888
Fax: 2770-1417
Language programmes for ethnic minorities
The Home Affairs Bureau has sponsored three non-governmental organisations to provide Cantonese and English courses to help ethnic minorities to adapt life in Hong Kong.
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Hong Kong Island
Caritas Adult and Higher Education Service
International Social Service Hong Kong Branch
2741-3767
2836-3598
Kowloon
Christian Action (Jordan / Sau Mau Ping)
2337-5487
2739-6193 / 2709-5333
2836-3598
New Territories
2741-3767
2446-1223
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189
Chapter 24: Leaving Hong Kong
As the major gateway to Mainland China and much of East Asia and Southeast Asia,
Hong Kong provides excellent air connections to over 140 destinations worldwide.
Hong Kong International Airport is one of the world’s busiest international airports.
Its modern facilities are designed to make smooth the way towards a pleasant flight.
Within the terminal, there are 74 moving walkways, a fully automated train system,
lifts and escalators as well as easy-to-read signs to guide you.
Taking a flight
If you have already bought an air ticket, confirm your seat first with your airline. This
can be done by phone or through Internet.
After reaching the airport on the day of your departure, go to the Departures Level and
check the large flight information display boards to see where the check-in counter of
your airline is located. Also check the board to see if your flight has been delayed.
Go to the check-in counter and present your passport and ticket. Normally the departure
tax of HK$120 is included in the ticket, but if it is not, you will have to pay cash at the
counter. All large pieces of luggage must be checked in. Most airlines allow 20 kilos
of check-in baggage. If you are well over this limit, you will be charged for excess
baggage.
Each passenger is allowed one item of hand baggage not exceeding 56 x 36 x 23 cm (22
x 14 x 9 inches). Do NOT put into this carry-on luggage knives, knife-like objects or
bladed articles such as household cutlery, cutters, scissors, razor blades, nail clippers
or files. All such potentially dangerous articles must go into your check-in bags.
Having received your boarding pass from the check-in counter you can now enter the
restricted area through the Immigration Hall. Here the Immigration officer will check
your passport. Next, you have to go through the security check and your carry-on
baggage will go through an X-ray inspection machine.
Afterwards, proceed to your boarding gate. For gates 33-80, you may take the fully
automated train at the basement level to the West Hall of the terminal.
Take a seat near the boarding gate that is marked on your boarding pass. Any lastminute changes will be announced by airline staff at the gate. Please note that there
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will be no passenger paging announcement for boarding. Above the gate there will be
a flight information monitor giving the latest boarding information. Once your flight
has started boarding, take your place in the queue. Bon voyage!
IMPORTANT:
Make sure you arrive at the airport at least two hours before your departure time. If
you arrive late, you run the risk of missing your flight.
Prayer room
For those wishing to seek peace before their journey, there is a small and intimate
Prayer Room in the public area on the Departures Level. Open from 6:00 a.m. till midnight, it is designed to accommodate all faiths and therefore does not contain religious
symbols although it has a foot wash and a font. The room is appropriately decorated to
create the right setting for contemplation and prayer.
Getting to the airport
The passenger terminal connects conveniently to various forms of road and rail transport
to downtown Hong Kong.
The Airport Express is a dedicated airport railway line providing fast and reliable daily
service at 12-minute intervals from 05:50 until after midnight (i.e. 01:15). Note that
the last trains leave the Airport and Central Stations at 00:48. The journey to or from
Central takes about 23 minutes. In-town check-in services are available for most Airlines
at both the Hong Kong and Kowloon stations. Please confirm with your travel agent or
Airline in advance.
You can also take a Citybus, Long Win Bus or New Lantao Bus to the airport from the
following:
Routes
Destination
Operating Hours
“A” Routes - Airbus Services
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A11
North Point Ferry Pier
0610 - 2400
A12
Siu Sai Wan (Island Resort)
0600 - 2400
P12
Siu Sai Wan (Island Resort)
Twice per day (Mon to Fri)
1735 / 1755
A21
Hung Hom KCR Station
0600 - 2400
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A22
Lam Tin MTR Station
0600 - 2400
A31
Tsuen Wan (Discovery Park)
0600 - 2400
A33
Tuen Mun (Fu Tai)
3 departures daily
1730 / 1830 / 1930
A41
Sha Tin (Yu Chui Court)
0600 - 2400
A41P
Ma On Shan (Yiu On)
0705 - 2400
A43
Fanling (Luen Wo Hui)
0700 - 2400
A35
Mui Wo
0630 - 0025
“E” Routes - External Bus Services
E11
Tin Hau MTR Station
0520 - 2400
E21
Tai Kok Tsui (Island Harbourview)
0530 - 2400
E22
Lam Tin (North)
0530 - 2400
E22P
Yau Tong
Three times per day
1735 / 1755 / 1815
E22A
Tseung Kwan O (Po Lam)
0700 - 2350
E23
Choi Hung
0530 - 2400
E23P
Ground Transportation Centre
Once a day at 0715
(Mon – Fri) from Choi Hung
E32
Kwai Fong MTR Station
0530 - 2400
E33
Tuen Mun Central
0530 - 2400
E34
Tin Shui Wai Town Centre
0530 - 2400
E41
Tai Po Tau
0530 - 2400
E42
Sha Tin (Pok Hong)
0530 - 2400
“N” Routes - Overnight Bus Services
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N11
Causeway Bay (Moreton Terrace)
0015 - 0445
N21
Tsim Sha Tsui (Star Ferry Pier)
0020 - 0500
N23
Tsz Wan Shan (North)
Twice per day 0015 / 0110
(from Tung Chung)
N26
Yau Tong
Once a day 0020
(from Tung Chung)
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N29
Tseung Kwan O (Po Lam)
Twice a day 0015 / 0110
(from Tung Chung)
N30
Yuen Long (East)
Twice a day 0020 / 0110
(from Tung Chung)
N31
Tsuen Wan (Discovery Park)
0020 - 0500
N35
Mui Wo
Three times per day
0130 / 0300 / 0500
N42
Ma On Shan (Yiu On)
Once a day at 0020
(from Tung Chung)
“S” Routes - Shuttle Bus to Airport
S1
Tung Chung MTR Station to
Passenger Terminal #
0530 - 2400
S52
Tung Chung Yat Tung (via MTR
0528 - 2328
Station) to Aircraft Maintenance Area (from Tung Chung)
0550 - 2350
(from Maintenance Area)
S52P
Station) to Asia Airfreight Terminal #
0716 - 0856
(N/A on Sun & PH)
S56
Tung Chung New Development
Ferry Pier (via Tung Chung North)
to Passenger Terminal #
0600 - 2320
S64
Station) to Passenger Terminal #
0525 - 2400
S64P
Tung Chung MTR Station (via Tung
Chung New Development Ferry Pier)
to Cargo & Catering Area
0555 - 2315
“DB” Routes - Discovery Bay Airbus Services
DB02R
Discovery Bay to Passenger Terminal 24 hours
# Circular
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193
Enquiry
Airport Enquiry Hotline
2181-0000 (English)
2181-8888 (Chinese)
2131-8181
2873-0818
2261-2791
2881-8888
2987-0208
2984-9848
New World First Ferry (Tuen Mun to Tung Chung)
Citybus Ltd (City Flyer)
Long Win Bus Company (Air Bus)
MTR Corporation Ltd (Airport Express)
Discovery Bay Transit Services Ltd
New Lantao Bus Co (1973) Ltd
Limousine services
Dah Chong Hong (Motor Leasing) Ltd
Farrington American Express
International Hire Cars Ltd
Swire Travel
Deluxe
Parklane
Tai Fung
2262-1888
2808-2333
2261-2188
2116-3133
2303-1828
2261-0303
2186-6883
Airport-Mainland coach services
China Travel Express
Eternal East
GoGo Bus
Trans-Island Chinalink
2261-2472 / 2764-9803
2261-0176 / 2261-2696
2261-0886 / 2375-0099
2261-2636 / 9747-1202
Golden Trip Express
2261-2623
Major airlines
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Airline
Address
Telephone
Aeroflot
Room 23, 2/F, New Henry House
10 Ice House Street, Central
2845-4232
Air Canada
Room 1621, Tower I, New World
Tower, 18 Queen’s Road Central, Central
2122-8124
Air France
Room 2502-2510, 25/F, Jardine
House, 1 Connaught Place, Central
2769-6662
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Air India
Room 3008-9, The Centre
99 Queen’s Road Central, Central
2522-1176
Air Mauritius
Room 608, St. George’s Building
2523-1114
Air New
Zealand
Suite 1701, Jardine House
2862-8988
All Nippon
Airways
Room 501, One International Finance
Centre, 1 Harbour View Street, Central
2810-7100
Asiana Airlines
Room 3407, Gloucester Tower
The Landmark, 11 Pedder Street, Central
2523-8585
Biman
Bangladesh
Airlines
Room 216, Houston Centre
63 Mody Road
2721-5393
British Airways
24/F, Jardine House
2822-9000
Cathay Pacific
Airways
5/F, South Tower, Cathay Pacific City
8 Scenic Road, HKIA, Lantau
2747-5000
2747-1888
China Airlines
3/F, St. George’s Building
2868-2299
China Eastern
Airlines
General Sales Agent: China National
Aviation Corporation (Hong Kong) Ltd
G/F, CNAC Building
2861-0322
China Northern
Airlines
China Northwest
Airlines
China Southern
Airlines
China Southwest
Airlines
As above
As above
Continental
Micronesia
Room M1, New Henry House
2180-2180
El Al Israel
Airlines
Room 2205, Tower 1, Lippo Centre
89 Queensway, Hong Kong
2380-3362
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195
196
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Emirates
11/F, Henley Building
2526-7171
EVA Airways
Room 901, Jardine House
2810-9251
Finnair
Room 2312, Cosco Tower
2117-1238
Garuda
Indonesia
Room 1501-05, Dah Sing Financial
Centre, 108 Gloucester Road
2840-0000
Gulf Air
Room 2508, Caroline Centre
28 Yun Ping Road, Causeway Bay
2882-2892
Hong Kong
Dragon Airlines
Dragonair House, 11 Tung Fai Road
HKIA, Lantau
3193-3193
Japan Airlines
30/F, Tower 6, The Gateway, Harbour
City, 9 Canton Road, Tsim Sha Tsui
2523-0081
Japan Asia
Airways
20/F, Gloucester Tower, The Landmark
11 Pedder Street, Central
2847-4577
KLM Royal
Dutch Airlines
Room 2201-03, World Trade Centre
280 Gloucester Road, Causeway Bay
2808-2118
Korean Air
11/F, Tower 2, South Seas Centre
75 Mody Road, Tsim Sha Tsui
2368-6221
Lufthansa
German Airlines
Room 1109, Nam Fung Tower
173 Des Voeux Road, Central
2868-2313
Malaysia
Airlines
23/F, Central Tower
2525-2321
Northwest
Airlines
Room 1908, Cosco Tower
2810-4288
Pacific Airlines
Suite 1006, Tower 2, China
Hong Kong City, 33 Canton Road
Tsim Sha Tsui
2377-9100
Pakistan
International
Airlines
Room 401A, Empire Centre
68 Mody Road, Tsim Sha Tsui East
2366-4770
Philippine
Airlines
6, G/F, East Ocean Centre
98 Granville Road, Kowloon
2301-9350
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Qantas Airways
24/F, Jardine House
2822-9000
Royal Brunei
Airlines
Room 2505A, Caroline Centre
28 Yun Ping Road, Causeway Bay
2869-8648
Royal Nepal
Airlines
Room 704, Lippo Sun Plaza
28 Canton Road
2375-9151
Scandinavian
Airlines System
1401, 14/F, Harcourt House
39 Gloucester Road, Wan Chai
2865-1370
Singapore
Airlines
17/F, United Centre
95 Queensway, Admiralty
2529-6821
South African
Airways
6/F, Club Lusitano
2722-5768
SriLankan
Airlines
Room 2703, 27/F, Tower 1
Lippo Centre, 89 Queensway, Admiralty
2521-0708
Swiss
International Air
33/F, Unit 1-3A, The Centrium
60 Wyndham Street, Central
2861-8888
Thai Airways
International
Room A, 24/F, United Centre
95 Queensway, Admiralty
2876-6899
United Airlines
29/F, Gloucester Tower
The Landmark, Central
2810-4888
Varig Brazilian
Airlines
29/F, Gloucester Tower
The Landmark, Central
2511-1234
Vietnam
Airlines
Room 3012
One International Finance Centre
1 Harbour View Street, Central
2810-6680
Virgin Atlantic
Airways
27/F, Kinwick Centre
32 Hollywood Road, Central
2532-6060
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197
Chapter 25: Helpful Chinese Place Names
and Cantonese Phrases
Not all Chinese people speak English well and this sometimes makes communication
difficult. The idea of this chapter is to take the hassle out of asking for directions,
shopping and just getting around.
Chinese place names
This list of place names will be helpful in general but if you are taking public transport
it is simpler to show the driver your destination, which he/she will immediately know
from the Chinese characters.
Hospital
Alice Ho Miu Ling Nethersole Hospital
Fanling Hospital
Kwong Wah Hospital
Pamela Youde Nethersole Eastern Hospital
Pok Oi Hospital
Princess Margaret Hospital
Queen Elizabeth Hospital
Queen Mary Hospital
St. John Hospital
Tang Shiu Kin Hospital
Tuen Mun Hospital
United Christian Hospital
Yan Chai Hospital
Police Stations
Hong Kong Island
Central
Waterfront
Peak
198
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Western
Aberdeen
Stanley
Wan Chai
Happy Valley
North Point
Chai Wan
Kowloon
Wong Tai Sin
Ngau Tau Kok
Tsz Wan Shan
Sai Kung
Kwun Tong
Tseung Kwan O
Sau Mau Ping
Tsim Sha Tsui
Yau Ma Tei
Sham Shui Po
Cheung Sha Wan
Mong Kok
Kowloon City
Hung Hom
New Territories
Kwai Chung
Tsing Yi
Tsuen Wan
Sha Tin
Tin Sum
Ma On Shan
Lantau North
Mui Wo
Airport District
Tai Po
Sheung Shui
Tuen Mun
Castle Peak
Yuen Long
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199
Tin Shui Wai
Pat Heung
Sha Tau Kok
Lok Ma Chau
Ta Kwu Ling
Places of Interest
Hong Kong Island
Aberdeen Typhoon Shelter
Cat Street
City Hall
Flagstaff House Museum of Tea Ware
Happy Valley Race Course
Hong Kong Arts Centre
Hong Kong Convention and
Exhibition Centre
Hong Kong Museum of Medical Sciences
Hong Kong Park
Hong Kong Racing Museum
Hong Kong Stadium
Hong Kong Zoological and
Botanical Gardens
Lan Kwai Fong
Man Mo Temple
Museum of Chinese Relics
Ocean Park
Police Museum
Queen Elizabeth Stadium
Repulse Bay
St. John’s Cathedral
Stanley Market
Staunton Street
Victoria Park
Victoria Peak
Western Market
200
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Kowloon
Clock Tower
Hong Kong Coliseum
Hong Kong Cultural Centre
Hong Kong Museum of Art
Hong Kong Museum of History
Hong Kong Science Museum
Hong Kong Space Museum
Jade Market
Knutsford Terrace
Kowloon Park
Kowloon Walled City Park
Ladies’ Market (Tung Choi Street)
Lei Cheng Uk Han Tomb Museum
Temple Street
Wong Tai Sin Temple
Yuen Po Street Bird Garden
(
)
New Territories
Che Kung Temple
Ching Chung Koon
Fung Ying Sin Koon
Hong Kong Railway Museum
Kat Hing Wai
(Kam Tin Walled Village)
Lok Ma Chau Lookout Point
Penfold Park
Po Lin Monastery’s Giant Buddha
Sai Kung Sheung Yiu Folk Museum
Sam Tung Uk Museum
Sha Tin Race Course
Tai Fu Tai
Ten Thousand Buddhas Monastery
Tsang Tai Uk
Yuen Yuen Institute
Transportation
Ferry Pier to Outlying Islands
Hong Kong China Ferry Terminal
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201
Hong Kong International Airport
Hong Kong-Macau Ferry Pier
Hung Hom Railway Station
Peak Tram Lower Station
Peak Tram Upper Station
Star Ferry Pier
Major Buildings
Hong Kong Island
Admiralty Centre
Bank of America Tower
Bank of China Tower
Central Plaza
China Resources Building
Citibank Plaza
Citibank Tower
CTS House
Exchange Square
Fairmont House
Hongkong Bank Headquarters Building
Hopewell Centre
Jardine House
Landmark
Lippo Centre
Pacific Place
Shun Tak Centre
Times Square
United Centre
World Trade Centre
World Wide House
Kowloon
Argyle Centre
Bank Centre
Cameron Plaza
Carnarvon Plaza
China Hong Kong City
Chinachem Tower
Chungking Mansions
202
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Festival Walk
Grand Century Place
Harbour City
Hollywood Plaza
New World Centre
Ocean Centre
Ocean Terminal
The Palace Mall
Park Lane Shopper’s Boulevard
Silvercord
Sino Centre
Handy phrases in Cantonese
These handy phrases, with a pronunciation guide cover the basics, will help you to
communicate in Cantonese. The main thing to remember is that Cantonese is a “tonal”
language. A word can have different meanings depending on how high or low it is
pronounced. However, with practice, you’ll eventually get it right.
We have also put in the Chinese characters so that if the person you are speaking to
does not understand, you can just point to the Chinese text. The Chinese text will also
help if you want to ask your Chinese friends to teach you the exact pronunciation.
Basics
English
Pronunciation
I
Ngoh (“ng” sounds like
the “ng” in “sing”)
Nei (“n” is sometimes
pronounced like
“l” as in “lei”)
Kui
Ngoh dei
Nei dei
Kui dei
Ling
Yat
Yi, leung
Saam
You
He, she, it
We
You (plural)
They
0
1
2
3
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Chinese
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)
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203
4
5
6
7
8
9
10
11
12
20
30
100
1,000
10,000
Sei
Ng
Luk
Chat
Baat
Gau
Sap
Sap yat
Sap yi
Yi sap
Saam sap
Yat baak
Yat chin
Yat maan
Hellos and how-are-you
English
Pronunciation
Hello /
how are you?
Good morning
Goodbye
Nei ho
Chinese
Jo san
Joi gin
(but often just “bye-bye”)
M goi
(when someone helps you)
Doh je
(when someone gives
you something)
M sai m goi / M sai haak hei
Dui m jue
Thank you
You’re welcome
I’m sorry
(
)
/
At home
English
Pronunciation
Mother
Ma ma
A ma
Mummy
Ba ba
A ba
Daddy
Father
204
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Uncle
Baak baak (A baak)
Suk suk (A suk)
A yi / Kaau mo
Jai jai (A jai)
Nui nui (A nui)
Chue fong
Chung leung fong
Sui fong
Haak teng
Faan teng
Toi
Dang
Dip
Dei jin
Soh fa
Dang
Sai saam
Maat / Sai
Aunt
Son
Daughter
Kitchen
Bathroom
Bedroom
Living room
Dining room
Table
Chair
Dishes
Carpet
Sofa
Lamp
Laundry
Cleaning / washing
(
(
/
(
(
)
)
)
)
/
Getting around
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English
Pronunciation
Taxi
Bus
Mini-bus
MTR station
KCR station
LRT station
Star Ferry pier
New ferry terminal
Ticket
Turn left
Turn right
Turn around
Stop here
Keep going
How much?
Which way is ...?
I want to go to ...
I’m lost
Dik si
Ba si
Siu ba
Dei tit jaam
Foh che jaam
Hing tit jaam
Tin sing ma tau
San ma tau
Fei
Juen joh
Juen yau
Juen goh wan
Ting
Gai juk
Gei chin a?
Dim hui ...?
Ngoh seung hui …
Ngoh dong saat lo /
Ngoh m sik lo
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Chinese
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…
/
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205
In the market
English
Pronunciation
Rice
Bok choy
Choy sum
Broccoli
Carrot
Green onion
Onion
Ginger
Garlic
Bamboo shoot
Mushrooms
Faan
Baak choi
Choi sam
Gaai laan
Loh baak
Chung
Yeung chung
Geung
Suen tau
Sun
Gwoo
Dung gwoo
Moh gwoo
Gai
Yue
Ha
Jue yuk
Ngau yuk
Gan
Yat boon
Yat goh gwat /
Sei fan yat
Gei doh chin?
Taai gwai /
Ho gwai
Chicken
Fish
Shrimp
Pork
Beef
Catty
Half
Quarter
How much is it?
That’s too
expensive
Chinese
/
What’s cooking?
206
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English
Pronunciation
Breakfast
Lunch
Dinner
Snack
Are you hungry?
I’m full
Soup
Jo chaan
Ng chaan / Aan jau
Maan chaan
Ling sik
To ngoh mei a?
Ngoh ho baau
Tong
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Chinese
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That’s delicious
Ho mei do /
Ho sik
M ho mei /
M ho sik
Yim
Woo jiu fan
Sui
Yiu m yiu doh di? /
Jung yiu m yiu di?
Hai / Ho / Dak
M hai / M ho / M dak
Daai
Sai
Taai daai
Taai sai
Taai doh
It’s not delicious
Salt
Pepper
Water
Would you like
some more?
Yes
No
Big
Small
Too big
Too small
Too much
/
/
/
/
/
/
/
Useful words and phrases
English
Pronunciation
Wait a moment
I don’t understand
Dang (yat) jan
Ngoh m ming /
Ngoh m sik
Ngoh yiu /
Ngoh oi
Nei yau mo?
(ngoh) yau
(ngoh) mo
(
(
English
Pronunciation
Chinese
Soap
Toilet paper
Tissue / napkin
Sanitary pads
Tampons
Toothpaste
Comb
Brush
Faan gaan
Chi ji
Ji gan / “tissue”
Wai sang gan
Wai sang min tiu
Nga go
Soh
Soh / Chaat
I want ...
Do you have?
Yes, we have
No, we don’t have
Chinese
(
)
/
/
)
)
Daily necessities
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207
Writing paper
Pen
Envelope
Stamps
Ji
Bat
Sun fung
Yau piu
Emergencies
English
Pronunciation
I feel sick
I am injured
Ngoh beng joh
Ngoh seung joh /
Ngoh sau seung
Yi yuen
Fok juk!
Ging chaat!
Gau meng!
Yau chaak a! /
Chaak a!
Keung gaan a!
Hospital
Fire!
Police!
Help!
Thief!
Rapist!
Chinese
/
Remember:
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The ‘a’ sound is like the ‘u’ in ‘cut’ or the ‘o’ in ‘mother’- not like the ‘a’ in
‘bang’.
The ‘ei’ sound is like ‘ay’ in ‘day’.
The ‘eu’ is like ‘er’ in ‘were’ but there is no ‘r’ sound.
The letter ‘i’ is pronounced ‘ee’ and so ‘yi’ sounds like ‘yee’. The ‘i’ in Cantonese
is longer than the ‘i’ but shorter than the ‘ee’ in English.
‘Leung’ is like ‘lurk’ but without the ‘r’ and ‘k’ sounds, and with the ‘ng’ sound of
‘song’ at the end.
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208
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209
210
KCRC Rail Networks
East Rail / Tsim Sha Tsui Extension
SHENZHEN
LO WU
Ma On Shan Rail
SHEUNG SHUI
FANLING
TAI WO
TAI PO MARKET
WU KAI SHA
MA ON SHAN
UNIVERSITY
HENG ON
RACECOURSE
TAI SHUI HANG
FO TAN
SHEK MUN
SHA TIN
CITY ONE
TAI WAI
SHA TIN WAI
CHE KUNG TEMPLE
KOWLOON TONG
MONG KOK
HUNG HOM
EAST TSIM SHA TSUI
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211
Tin Heng
Long Ping
Wetland
Park
Hong Lok
Road
Tin Yat
Tai Tong
Road
Kam Sheung Road
Tsuen Wan West
Tin Sau
Tin Fu
Mei Foo
Fung Nin Road
Chung Fu
Tin Yuet
Yuen Long
Terminus
Shui Pin Wai
Tin Wing
Chestwood
Ginza
Tin Wu
Nam Cheong
Tin Tsz
Sam Shing Terminus-Siu Hong
Ping Shan
Ferry Pier Terminus-Tin King
Tin Shui
Wai
Tong Fong
Ferry Pier Terminus-Yuen Long Terminus
Locwood
Tin Shui
Hung Tin Road
Emergency Platform
Tin Yiu
Hang Mei
Tsuen
Hung Shui Kiu
Ferry Pier Terminus-Siu Hong
Ferry Pier Terminus-Siu Hong
Chung Uk Tsuen
Tin Shui Wai Circular
Nai Wai
Tin Shui Wai Circular
Lam Tei
Tin Yat - Yau Oi
Tin Wing-Yuen Long Terminus
West Rail
Siu Hong
Kei Lun
Interchange with MTR
Tuen Mun
Hospital
San Wai
Leung King
Tin King
Kin Sang
Fung Tei
Ching Chung
Affluence
Tai Hing
(North)
Shek Pai
Tai Hing
(South)
Prime
View
Ngan Wai
Choy Yee Bridge
San Hui
Shan King (North)
Ho Tin
Ming Kum
Shan King (South)
Hoh Fuk
Tong
Kin On
Tuen Mun
Pui To
Tsing Wun
Town Centre
Tsing Shan Tsuen
On Ting
Yau Oi
Siu Lun
Ferry Pier Terminus
Lung Mun
Goodview
Garden
LTR Depot
Sam Shing
Terminus
Butterfly
Melody Garden
212
Siu Hei
Tuen Mun
Swimming Pool
Interchange with West Rail
West Rail Route Map
SHENZHEN
LONG PING
YUEN LONG
TIN SHUI WAI
KAM SHEUNG
ROAD
NEW TERRITORIES
SIU HONG
TUEN MUN
TSUEN WAN WEST
MEI FOO
NAM CHEONG
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213
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215
216
217
Committee on the Promotion of Racial Harmony
It is a joint non-governmental organisation (NGO) and Government committee. Its
function is to advise the Government on public education and publicity to foster racial
harmony in the community and to enhance mutual understanding between persons of
different ethnic origins.
The Race Relations Unit
It is a dedicated office of the Home Affairs Bureau, established with the task of improving Government’s services to the ethnic minorities. The unit’s functions are to:
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maintain a hotline for enquiries and complaints on racial discrimination;
administer the Equal Opportunities (Race) Funding Scheme;
serve as secretariat to the Committee on the Promotion of Racial Harmony and to
implement the Committee’s programmes;
improve and update the “Your Guide to Services in Hong Kong”;
provide language courses through NGOs;
provide outreach work to schools;
co-ordinate and provide induction courses for ethnic groups, with assistance from
NGOs.
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Contact us
Our office hours are –
Mondays – Fridays
Saturdays
9:00 a.m. to 5:30 p.m.
9:00 a.m. to 12:00 p.m.
For complaints and enquiries on race, please contact us via –
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telephone:
fax:
e-mail:
by post:
2835-1579
2121-1716
[email protected]
Race Relations Unit, Home Affairs Bureau
31/F Southorn Centre, 130 Hennessy Road
Wan Chai, Hong Kong
218
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