class descriptions

M1 - MyLeadTracking – Intro (Fri) & Advanced (Sat)
– Rick Cleri 2x
Marketing
Intro Class Friday & Advanced Class Saturday
A powerful tool to help you understand how your
advertising is working. It also can help you negotiate better pricing as well as PI
Adventure (pay-per-lead) campaigns. Looking at where leads are coming from in
your Supercharged lead reporting will help you to better gauge the effectiveness
of your advertising, and keep your PI programs running.
M2 - Content is Still King – Katherine Gulick & Michele Smoly - 1
Keeping content flowing into your website is important for both marketing
and conversion. The LiveBuild feature built into our CMS works best when
there’s lots of content for it to select from and display to the visitor. The
following widgets are used to gather and optimize content. YouBlog, Feedback
Funnel, Photo Gallery, Before & After, Authorship, Case Studies, Job Stories,
MediaShark, TrophyCase
M3 - Setup Your Virtual Office – Marianne Koiva & Brittany Keith & Le Ann
Arsenault - 1
These widgets keep you and visitors to your site updated and informed on
happenings, events, and new sales leads. These powerful web-based tools help
create a 24-hour virtual office for contractors. Notify Now, Auto Teller, Open
Sign, Event Manager, Broadcast!
M4 - Marketing Tools – Emilia Gray & Ferdinand Gojani - 2
These online marketing tools help you leverage your relationships and outreach
to new potential customers. From press and media to social media to reputation
management and more 5 star reviews, these widgets enable you to better
manage some of your most important marketing functions. PR Pro, Share It!,
Pro Partners, PromoCents, Star Power Pro, Crew Review
M5 – Can My Sales Rep Generate Leads and Help Close Sales – Rick Cleri - 1
A fantastic tool that gives each salesperson their own mini website. All company
reviews, testimonials, photos, blogs, etc., on your website can be connected
to each salesperson who worked on that particular job. This builds lots of
credibility for the salesperson and gives them a place to send new potential
leads while networking. MySalesRep
M6 - Widget Panel – Richard - 1
Top widgeters from across the network will form a panel to share stories of
how they get things done. Account Managers will join them to show empirical
data of how these widgets affect results. Bring your questions for the account
managers and marketing coordinators in this Q&A panel discussion.
M7 - Interactive “Lead Source” Workshop – Dan Fitzgerald - 2
A hands-on, interactive workshop for all marketing managers, and coordinators.
Attendees will evaluate their lead sources, and respective lead costs for leads
generated year to date. Bring your BizWiz reports, lead-to-appointment
conversions, and Internet lead generation reports. We will determine together
company strengths, as well as weak links, and map out strategies to increase
referrals, while generating leads below your allowable cost. Generating leads
below your allowable cost is what gets you there.
M8 - Affordable Direct-Mail Programs – Dan Fitzgerald - 2
A mailing direct to a consumers’ home is a great way to generate a response,
but can be risky and expensive if not negotiated properly. We will discuss several
new direct mail programs that we have negotiated for the Team Basement
Systems Network. Custom, personal direct mail campaigns using targeted
databases, mailings to owners of vacation homes, homes with dirt crawl spaces,
as well as direct mail packet campaigns will be discussed. A new neighborhood
direct mail program designed to cross sell other services you provide will be
featured. You may register for these low risk, affordable programs at the session.
M9 - Take the LEAD: Sequel+ Videos – Dan Thrasher/BizWiz - 2
Sequel+ through BizWiz is a powerful marketing tool you can be using to
recapture cancelled appointments, book pending leads, and improve your
conversion percentages. New to Sequel+ this year, we are excited to introduce
email templates along with powerful video messages that make using Sequel+
easy for you and impactful for your customer. Come learn all about it!
M10 - Mastering Home Show Lead Generation – Jenny Thompson - 2
Learn the best practices to increase your return-on-investment (ROI) by
exhibiting at more shows & events. We’ll discuss selecting show & booth
location; ordering exhibit space, tables, carpeting, & stools; appropriate
messaging & show objectives; designing & ordering exhibit displays; options for
staffing your booth; and training/paying promoters.
M11 Marketing Managers & Trade Show Staff: Interactive Trade Show,
Including the ability to automate appointment setting at the trade show
location. Come see the new Showbiz by BizWiz – Shauna Parsons - 2
Wouldn’t it be great if you could set up an interactive trade show? Allow
potential customers to view problems and solutions specific to them? Then go
right to an electronic calendar – choose a day and time convenient for them?
Best of all, send that electronic information right to your office sales calendar.
You will automatically capture the customer’s information, and have it ready to
follow up as a pending lead for you Call Center.
D1 - How to Optimize the Book of Solutions in Your
Business – Marc Tannenbaum - 2
The Book of Solutions is central to the success of your DES
operation. You will learn how to optimize the use of the
Book of Solutions in sales and production meetings, ongoing training, recruiting
new employees, sales presentations and even marketing for new customers.
D2 - Your Call Center – How to Hire/Train and Measure Performance –
John Heilbrum Marc Tannenbaum - 2
Having a high percentage of leads booking to appointments is often an
overlooked aspect of your DES dealership. We have also found that the
variability in the types of calls you receive can make achieving strong results
with this KPI challenging. This class will focus on the tools you can use to get
more of your valuable leads booked for sales calls.
D3 - Be the Resident Sales Pro – How to Master the DES Sales Process –
Rick Searles & Marc Tannenbaum - 2
To supercharge your sales results, the Green Flow sales process needs to be
embraced and mastered by at least one member of your sales team. Your
Resident Sales Pro can the help you recruit, hire and train additional sales
people to accelerate your growth. Learn the process, systems and tools that one
of the leading salespeople in the DES network used to generate a $5000+ ADL.
D4 - DES Sales Manager 101- Tools to Raise Your Team’s ADL – Ross
Mannuzza - 2
From running a DES sales meeting, to individual coaching, this class will cover
the tools at your disposal to improve the overall performance of your sales
team. Learn the approach we’ve taken at Dr. Energy Saver of Connecticut (DC)
to positively impact individual sales person ADL results
D5 - DES Production Manager 101 – Get More $ in the Ground Profitably
– Dave Resnick -2
Organizing your production facility and teams for success is important for the
profitability of the work your sales teams sell. This class will cover how best to
order and manage materials inventory, optimize your vehicles and installation
crews and track and report on your production KPI’s.
D6 - GreenPro 101 Training – John Heilbrunn - 2
This is a must attend class for those sales people needing a refresher on how to
use the basic tools in GreenPro to create a customer file, build an accomplish
list, match Book of Solutions treatments appropriately to customer accomplish
lists, and build and present a project.
D7 - Advanced GreenPro Training – John Heilbrunn - 2
For sales people proficient with the basic applications in GreenPro, this class will
focus on advanced features that are available to you to help close sales. These
features include energy modeling, adding products, various sizing tools and the
HVAC builder, as well as other tools as time allows.
D8 - Retrotec DM 32 – How to Show Pressure Differences Across Rooms –
Retrotec Rep - 2
The ability to do a “masterful explanation” of building assemblies and other
issues causing the comfort and energy wasting problems for homeowners is
vital to your success as a sales person. One valuable tool you will learn how to
use in this class is the DM 32. We will demonstrate how to use this tool to show
homeowners how pressure differences across rooms and areas of their home
contribute to their comfort issues that appear on your accomplish lists.
D9 - Increase Your ADL with Sunrise Windows Mike Rubin &Neil Imbimbo - 3
Many dealers are successfully increasing their average dollar per sale (and their
ADL’s) by selectively adding Sunrise Windows to their customer proposals.
Sunrise windows are easy to sell and install, and offer your customers unrivalled
energy efficiency in a replacement window, with great appearance, all at an
affordable price point for you and your customers. Learn about the product,
pricing and how to promote windows in your DES business.
D10 - How to Add Spray Foam to Your DES Business – Mike Rubin & Kurt
Boehner - 4
Encapsulating attics to turn these hostile environments into conditioned spaces
is a growing part of many DES businesses. This treatment requires owning and
operating (safely) a high pressure spray foam rig. This class will review what you
will need to do for equipment, training and selling and installing conditioned
attics using spray foam.
D11 - Broan Retrofit Bath Fan – Broan Rep (6)
25 in Green room Bathroom fans represent a terrific opportunity to help
homeowners effectively eliminate high humidity air from their homes. We
already know that many homes have bath fans that are ducted directly into
attics! Adding a new, ultra quiet bath fan can be an easy upsell for your sales
and/or production teams. This session will demonstrate the advantages of
Broan’s new fans and how to install these units in your customer’s homes.
D12 - Cellulose Blown-In and Dense Packing – Applegate Rep
D13 - Cellulose Vacuum Equipment – Intec Rep
D14 - Dow Refillable 2-Part Spray Foam System – Dow Rep
Dr. Energy
Saver
class descriptions
Friday, August 15th
Saturday, August 16th
Management
Call Center
Sales
Accounting
Owners
Leadership
Office
Marketing
L1 - File Hive – Mike Lane – 1
See how to use File Hive effectively with your company as
well as have input on topics and lessons you would like to
implement with your team.
L2 - What every new General Manager and Sales Manager
needs to know – Dave Gullotti - 2
You have hired a new GM or SM so now what do they do? You are a new GM or
SM so what do you do? We will discuss the steps and processes needed to quickly
onboard and begin delivering results in these roles. Includes a list of Do’s and Don’t
and must haves…
L3 - Wow Service – Mark Daconto – 2
What is WOW! Service? Learn how to implement WOW! Service and create a
culture of WOW! Service in your business.
L4 - Organizational Structure – Mark Daconto – 2
Do your employees know who their boss is? Do they know the chain of command?
How many call center reps, salespeople, installation crews, or service techs do you
need now and in the future?
L5 - Ready, Aim, Hire - What you can do right now – Mike Delmolino – 2
Hiring and recruiting is a hot topic, the only way to continue to grow and maintain
profitability is by making the right hiring decisions for your company. Take a step
forward and see what you can do right now to streamline and make hiring easier.
Owners, general managers, all managers should attend.
L6 - Writing a job ad that candidates can’t resist – Kathy Richardson & Jason
Biehl and Laurie Hamilton from Monster
What makes a job ad work? In this breakout session we learn what makes a great
job ad and will work to create one that you can post that day. We will focus on ads to
attract great sales talent but you will be able to apply the learning to any position.
L7/L8 Owners - What’s Your Problem? Let’s Talk – Larry Janesky - 4
As you enter this class you will be given a slip to anonymously write down your
business problem with any background information. The slips will be given to
Larry who will read the problem and give you thoughts and ideas, discuss it with
other experts in the class, and come up with solutions. We can all learn from each
other’s questions! He’ll take as many questions as time allows. Larry doesn’t know
what you are going to ask – but he’s ready! L9 - Best in Class: Management – Amanda Harrington – 2
We talk so frequently about the importance of training in our weekly sales,
production, and call center meetings. But what about your management meetings?
What about training those people who are leading the charge? Introducing Best in
Class Management Training videos. These make it easy for you! Come learn about
what’s available and observe firsthand how to conduct a Best in Class management
training session.
L10 - Conducting Effective Management Team Meetings – Dan Thrasher &
Dave Thrasher – 2
A common challenge that owners and general managers face is building a
management team that can help them lead their company effectively. In addition
to determining who should be on that team, holding productive meetings can be
a challenge. In this class, Dan and Dave will discuss strategies for determining who
should be on your management team and holding effective meetings with that
team. Doing this well is critical for any owner who wants to get high level results in
their company.
L11 - Ready, Aim, RETAIN: Culture Audit Lessons Learned – Tiffany Seevers – 2
It’s hard to know how to improve your culture if you don’t have a clear handle on
where things stand right now. You may think you know, but do you really? Enter
Ready, Aim, RETAIN’s culture audit. This is the process of utilizing 20 questions to
draw out the opinions of your team and another 20 questions managers can use
to self-evaluate the company’s culture. In this session, Tiffany will discuss some
of the best practices and lessons learned from conducting a culture audit at both
Thrasher Basement Systems and Foundation Supportworks.
Leadership
Production/
Service
Dr. Energy
FSI
Saver
Commercial
SaniDry
DES
Center
FSI Commercial
Marketing
L12 - What it Means to be “Wowed” by a Candidate –
Amanda Harrington & Tiffany Seevers – 2
Have you ever sat across from a candidate in an interview
and wondered what you should even be looking for? In
Ready, Aim, HIRE, we talk a lot about the importance of feeling wowed by a
candidate. But what does that really mean? How do different personalities play
into it? In this session, Amanda and Tiffany will break down some different things
to consider as you are interviewing candidates that will help you determine if they
should continue on to the next phase of the hiring process.
L13 - Best Foot Forward: New Hire Kit – Jon Erbst & Amanda Harrington – 2
You spend a mountain of time recruiting and hiring new foreman. So what do you
do in those first few weeks after they start? In this breakout, Amanda and Jon will
show you Best Foot Forward’s latest addition, the New Hire Kit. This kit contains
a plan for you to follow when teaching new employees about our products, how
to communicate with a homeowner, how to lead a crew, as well as many other
aspects pertaining to a foreman’s role.
L14 - Panel Discussion with Leading PolyLEVEL Dealers – Dave Thrasher – 2
Are you a PolyLEVEL dealer or thinking about becoming one? If so, wouldn’t it be
great to be able to ask questions and hear feedback from the owners who have
had the most success? That is exactly what will take place in this session. A panel
of our most successful PolyLEVEL dealers will be available to share their successes,
lessons they’ve learned, and answer any questions you might have about being or
becoming a PolyLEVEL dealer.
L15 - Leverage Your Business and Profit with NRD – Curt Drew - 2
An informative meeting about the business opportunity available in the radon
industry. Curt will share information about radon and the National Radon Defense
approach to expanding and dominating your market. You will learn if NRD is a fit
for you.
L16 - How to Manage Your Financial Statements! – Guy Stello & Jesse Waltz - 1
Guy Stello, JES CFO, is hosting an encore presentation on financial statements
and planning. Learn how to best structure your financial statements to maximize
your ability to achieve your company’s financial goals. Get a better understanding
of how to calculate gross profit margins and how to utilize them to make more
money! Learn more about overhead costs and breakeven. Your Net Profit Margin
will love you for it!
L19 - Keeping Your Eye on the Ball with Jesse’s Reports
– Jesse Waltz, Mike Rusk, & Joe Rusk - 1
Learn about Jesse Waltz’ go to BizWiz reports. Find out which reports he uses
everyday, weekly, monthly and for goal setting and planning. Come to this class
and discover the secret behind Jesse’s favorite reports and how they can be
incorporated into your routine.
L20 - Coaching and Goal Planning: Using your Key Performance Indicators
to Grow Your Business – Joe Rusk & Mike Rusk - 2
The coaching team from BizWiz is going to present the new Goal Planner. It’s really
just a simple dashboard approach. What are the company’s Key Performance
Indicators? How do yours match up to the Network averages? What should you use
to plan your goals? What should you be keeping your, on and why? How do you
fit them into the routines of your staff? How do you get your staff to use them to
plan? Think of the peace of mind you can achieve when you successfully roadmap
to profitability!
L21 - Running Effective Sales Meetings – Mike Lane – 1
How to make your sales meetings interactive and productive- see what the best
practices are and the strategies to accomplish better results and higher ADL.
L22 - Sales and Production – One Team – Nick Rohe & Aaron Ruskamp – 1F
Are your sales and production teams working against each other instead of
with each other? These two groups working together are vital in creating
happy customers and happy employees. Come learn tips on how to get these
two groups working toward a common goal, in turn creating a better work
culture and increasing the number of your raving fans!
Leadership
P2 - Production Tips and Production Meetings –
Allan Guglielmoni – 2
Come learn from the best- Alan has been working as
a foreman for 20 years, and this session will bring together how he installs
bigger jobs, and puts more revenue in the ground every year. Come with your
questions and alan will get you pumped up and moving in the right direction.
For production crews, production managers, and general managers- the sales
team can get some great information also.
P3 - Best in Class: Production – Jon Erbst – 2
We all know that training is an ongoing necessity if you want your Production
Team to grow and become more efficient. In this breakout, we will be unveiling
the Best in Class production training series. Come and see the latest videos and
training aids available to help your Production Department stand above the
rest.
P4 - Technical Side of Helical Installation – Jeff Kortan & Ray Brown – 2
Ever wondered why the “best practices” recommended in our installation
procedures are so important? Why are the products designed the way they
are with the features they have? What are the consequences of a “less than
ideal” installation…to the helical system and the structure? “So what if my new
construction helical pile is off location several inches…big deal!” Well, it can be
and we’ll explain why in this class.
P5 - Technical Side of Push Pier Installation – Jeff Kortan & Ray Brown – 2
Ever wondered why the “best practices” recommended in our installation
procedures are so important? Why are the products designed the way they are
with the features they have? What are the consequences of a “less than ideal”
installation…to the push pier system and the structure? “Do I really need to
notch out the footings?” It depends…and we’ll explain why in this class.
P6 - PolyLevel Efficiency & Scheduling – Bob Waldron & Aaron Ruskamp – 2
PolyLEVEL is an extraordinary opportunity for dealers to take part in. Once
the decision has been made to take on this product line, come to this session
to find out how to maximize your $$ installed per week through both crew
efficiency and scheduling strategies to help you maximize your profits.
P7 - Best Foot Forward: Role Playing – Jon Erbst & Andy Andersen – 2
Our communication with the customer is what sets our production crews
apart from the competition. Instead of just talking about how we should be
interacting with homeowners… let’s practice it! Jon and Andy will demonstrate
role playing scenarios and teach you how to incorporate this exercise into your
meetings. This is definitely a game-changer if you are looking to improve your
company’s overall customer satisfaction ratings.
P8 - FSI Web Store Demo – Rich Garcia & Josh Kaiser – 2
Point….click. Point….click. FSI’s new online web store makes it that easy to
place your product orders! This web-based software allows you to order
products 24 hours a day, 7 days a week. Some of the features the web store
provides you include: weight calculator for maximizing truck space/cost savings
on shipments, estimated freight costs, automatic tiered pricing, shopping
cart to review purchases, and much more! This session will give you a live
demonstration of the new software that will make your ordering process easier
and more efficient.
P9 - Best Foot Forward: Tool Tracker & Crew Organizer – Jon Erbst – 2
Avoid the headache of mismanaged tools and unorganized crews. You have
enough to deal with already! Let technology take some of the daily grind off of
your plate and come see what Tool Tracker and Crew Organizer is all about! We
will show you how this FREE internet-based software can help your Production
Department stay organized and become more efficient.
P10 - The NEW Mobile Production App – Kim McDonald & Joe Rusk - 2
The improved Production App is now available for any production staff
member who are working out in the field. Production App allows your
installation team to go virtually paperless, automate payroll, automate the job
costing process, view the customer files and all of its attachments and notes,
complete surveys, get completion signatures, charge credit cards, make use of
the GPS capabilities and more! P11 – Basement Systems and CleanSpace Products – Lou Bemer – 2
Come see how we should be describing (sales) and installing (production) the
main CleanSpace and Basement Systems products- sales and production
DG1 - TBF Cost Accounting Jobs – Rob Card & Prod. Mgmt
Learn how to cost account TBF Jobs.
DG2 - All The Walls ~ Product Overview Using New Display / Q&A
– Chris Schmidt
In this class I will describe all of the different options that we can use for wall
finishes. We will cover when and how to install these products. The products range
from BrightWall to EverLast Total Basement Finishing Panels.
DG3 - All The Floors – Product Overview & How To Install –
Tips & Tricks – Chris Schmidt
This class will discuss all the different flooring options offered along with the
features and benefits of each one. We will also cover the best methods on handling
and cutting. We will even perform a little “hands on” installation demonstration.
Production/
Service
DG4 - EverLast Finished Wall Restoration System
Installation Training – Chris Schmidt
Live demonstration on installing the EverLast Finished
Wall Restoration system. From cutting the studs to the finishing touches.
Production/
Service
SD1 - SaniDry – DIAGNOSE THIS - Test Your Skills
– Mark Domogala – 2
This will be hands on team event where participants will
move from table to table and diagnose situations that you
will find in the field. Come as a team, or you can be paired up when you get to class.
This will be fun and very informative- prizes for the team that has the most correct
analysis. All service, production and managers are encouraged to attend.
SD2 - SaniDry – “Plug & GO” and More – Mark Domogala – 2
This class is designed for Service Technicians and Installers and managers Installation
of the SaniDry CX Plug and Go system and more. Learn about the changes and
advancements implemented in each of the SaniDry Basement Air systems. Learn
about the SaniDry Quality Assurance Certainty Center inspection processes.
SD3 - SaniDry – Ducting for Basements & Crawl Spaces – Mark Domogala – 2
This class is intended for sales people, Service techs and installers and their
managers. Ducting technique. How to properly duct SaniDry’s in a basement or
crawl space. How to avoid pressurization and depressurization of ducted spaces.
Airflow to gas and oil burning appliances when located in areas where a SaniDry is
ducted. The New ‘Duct Splitter” ducting system will be discussed.
SD4 - SaniDry – 101 – Mark Domogala – 2
RGA’s and Warranty. A must attend class for office, sales, service techs and
owners: SaniDry warranty, Basement Air Systems identification and Return Goods
Authorization (RGA) Process.
This class will cover how to identify each SaniDry Basement Air System, where to
locate the serial number information along with warranty information for all SaniDry
Basement Air Systems. Return Goods Authorization (RGA) Process, how it works and
information to obtain and RGA.
SaniDry
Center
FM1 - New Tech Manual Overview – Jeff Kortan – 2
The FSI Technical Manual received a major overhaul in
2014 to have a fresh new look and to include more of
the FSI product offerings. Be one of the first to see the manual and flip through
the pages. The manual has been written with both installing contractors and
design professionals in mind….sure to assist commercial/residential sales and
production departments. It’s hot off the presses, literally!
FM2 - Marketing HelixPro with Tutorial Videos – Don Deardorff – 1
HelixPro now has tutorial videos that can be used to assist FSI dealers,
contractors, and design professionals through the entire software package
starting from learning how to register for access to the software, all the way
through how to input data and print reports. Sharing these tutorials with your
customers will give you a significant marketing advantage, and this session will
focus on using the videos to give you that marketing edge.
FM3 - Commercial Project Management Strategies Dave Thrasher & John
Moylan – 2
Managing a commercial division can be a challenge! In this session, we will
discuss a process to help you execute contracts, provide submittals, insurance
requirements, safety, change orders, and much more. An organized approach
is critical for commercial contractors, and by putting your best foot forward in
this area, you’ll prove to design professionals why you are the BEST company
to perform commercial work in your market!
FM4 - PolyLEVEL Commercial Marketing Strategies – Bob Waldron & Dave
Thrasher – 2
Once you’ve gotten your feet wet with residential PolyLEVEL work, come learn
how to effectively navigate the commercial market. In this session, you will
learn who the best commercial prospects are, how to get your foot in the door,
how to approach road work (DOT / Public Works / County Engineers), and why
PolyLEVEL blows away the alternatives.
FM5 - Commercial Jobsite Photo Taking – Josh Anstey & Jeff Kortan – 1
Quality photos and case studies are essential to your commercial marketing
efforts. The photos you are taking reflect your company’s image and can make
or break a person’s perception of how your company conducts business. In
this session, we will take an in-depth look into everything you need to capture
the most powerful imagery. We will cover equipment, camera techniques, and
practices that you can implement immediately. Come join us as we cover the
basics, but take the time to dissect what makes a photo great by reviewing a
few examples from the dealer network.
FSI Commerical
Marketing
S1 - SmartVent – Tom Little & Lou Bemer – 2
How to sell smart vents, who needs them and how to
transition a customer that is just “looking for smart
vents” into a full encapsulation customer. All salespeople, sales managers and
owners should attend this class. Repeated on Friday and Saturday.
S2 - Elite Salesperson – Get Good at Selling Yourself– Larry Dunnigan – 2
Average sales people often wonder how they can become a top producer. They
often feel, “ if I just memorize scripts and learn more about the products I too
can do it.” The reality is it can help, but there is more to it. Selling yourself!
This class will give you the vision and framework of how to become and Elite
Sales person by mastering how “what you say and how you say it” as well as
communication with your body. These are some of the most powerful and
critical aspects to a sale.
S3 - How to handle the top 4 objection when selling SaniDrys
– Larry Dunnigan – 2
As a sales person do you order SaniDrys or sell them? Top sales people sell
them! Everyone else takes orders. By getting the SaniDry on the accomplish
list and educating the customer, the only thing stopping you from selling are
objections. This class will help you deal with the top 4 objections you will
encounter when you present to a customer. Having the knowledge to handle
each and every objection will help you become and expert at selling them.
S4 - 6” Stands Between You and a $5,000. ADL – Jeff Nelson – 1
It’s all about Mindset, so what are you thinking...? If you want to be a
“Superstar” you need to start acting like one! This class is specifically designed
for Salespeople, Managers, and Owners from ALL Divisions...
S5 - Right-Sizing TBF & Using Total Basement Vision – Jeff Nelson – 2
If you find yourself constantly writing and proposing BIG Basement Spaces with
BIG Giant Price Tags then you absolutely should attend this class. If you are
having trouble closing TBF Projects in general (1out of 5 +/-) then you will want
to attend this class.
S6 - CleanSpace Systems Design – Lou Bemer – 2
Offering the best solution to the customer starts with an exceptional design
and plan. CleanSpace System Design is more than drawing the proposal.
Understanding the products in detail, and how and when to offer them, is
critical to your sales success. Come see how to increase sales and ADL by
simply understanding how to design and educate with the CleanSpace System.
S7 - Using Basement Vision – Lou Bemer – 2
We will cover how to draw using all the tools, a great q and a session too!
Come see how to build the accomplish list for basements and crawl spaces
S8 - FileHive Introduction – Mike Lane – 3
Come and see how you can have an immense amount of information at your
fingertips organized in a way that is conducive to learning for all companies,
divisions, and departments. File Hive is a virtual file cabinet that provides an
easy way to present and share information.
S10 - Best Practices to Build the Accomplish List – Mike Lane - 2
In this class you will see and experience the best way to ask questions and
convert answers to Accomplish List items. (Basement Systems and Clean
Space)
S11 - Best in Class: Sales – Kurtis Kammerer – 2
Ignite your sales force! Learn about all the latest releases of Best in Class sales
training videos and see firsthand exactly how to conduct Best in Class trainings
in your sales meetings.
S12 - Foundation View reV Introduction – Kurtis Kammerer
& Kenny Penland – 2
The next generation of customer-facing presentation software is here, and it
will rock your world! Attend this session to see how the new FoundationView
reV actually guides you through the Perfect Presentation and helps you build
bigger Accomplish Lists!
S13 - Foundation View reV Role-Play – Kurtis Kammerer – 2
Get your first look at how FoundationView reV is used in real-life appointments
by watching a live role-play of a customer presentation. This interactive session
may even give you a chance to try it yourself!
S14 - Got Tech: Advanced Training for Product & Diagnosing Brian Black
& Kurtis Kammerer – 2
Would you like to know more about diagnosing foundation repair? Want to
become an expert in the technology behind FSI products? The new GotTech
Diagnosing & Product Training Manual is for you. Attend this session to
channel your inner engineer and get a first look at how GotTech can make you
a confident & knowledgeable sales person!
S15 - PolyLevel Masterful Presentation – Brian Black – 2
PolyLEVEL is one of the most exciting products to hit our industry! Attend
this session to learn how to kill mud-jacking and concrete replacement while
masterfully presenting the “dream solution” that is PolyLEVEL!
Sales
S16 – Using ServiceVision & Upselling Products –
David Gulloti & Mike McCarty – 2
Come learn how to use Service Vision like a pro.
S17 – How to Sell a Mold Lead – Clint Cooper – 1
Customers concerned with mold are incredible sales opportunities! Learn how
to guide them to our products and become a qualified source of information.
S18 - Complete Mobile Sales Management with the New Sales App! – Jesse
Waltz, Mike Rusk, Joe Rusk, & Kim McDonald - 2
True Mobile Calendar functions! Better Follow Up management! Post your
Sales Result right from your smartphone! Let’s just say that it does almost
everything except close the order for you! A second standing Ovation for Kim
& Team in two days!!
S19 - Selling Everlast wall restoration – Jeff Nelson & Vin Orsini - 2
This upsell is easy to do if you follow the steps. Increase your ADL and your
average sale by a lot! All salespeople should come hear how it’s done.
Sales
A1 - MoreHouse Financing by EnerBank
– Chris Guard – 3
We will discuss the options available with the new
MoreHouse Finance Program. We will review the
changes to the program as well as how to better use payment options to
INCREASE sales. This class is designed for Sales Staff, Owners, and Managers.
A2 - Monitoring Your Company’s Expenses – Darlene Rohlfsen – 2
Your business machine generates many expenses every single day. How do you
organize them so that they are meaningful, make sense to you, and provide a
reliable income statement so you can analyze them to make effective business
decisions? In this session, accountants and book keepers will learn how to
set up or modify a proper chart of accounts and listing of class codes so that
business owners and managers will be able to monitor how and what expenses
are affecting your bottom line.
A3 - What’s in Your Wallet?? Company Credit Cards . . . Or Not?
– Darlene Rohlfsen & Jim Gidley – 2
When administered correctly, company credit cards for your key employees
are a necessity. Stop by this session to learn about the benefits of providing
employees with company credit cards. We will also discuss creating guidelines
for usage, establishing controls, and implementing accounting procedures,
including the use of expense reports and the importance of collecting all
receipts.
Accounting
C1 - Best in Class: Call Center – Jenny Thompson – 2x
You’ve heard of the Best in Class trainings to ignite your
sales team utilizing sales training videos? Well, we’ve
got exciting news…introducing Best in Class call center
training videos! Come and learn about our new release of Best in Class call
center training videos and see firsthand how to conduct Best in Class trainings
in your call center meetings!
C2 - Take the LEAD -- An Introduction – Dan Thrasher & Amanda
Harrington – 2x
Take the LEAD: Building a Leading Edge Call Center is the network’s newest
program and focuses exclusively on developing a call center team who
literally “takes the lead,” but does so with such effectiveness that propels
your company as a leader in your market. Your call center really does have
that much power. Come and get a peek into all of the information, tools, and
resources that are now available to you through Take the LEAD.
C3 - Take the LEAD – Mastering Scripts – Les Stratman & Jenny Thompson
– 2x
Utilizing scripts in your call center for scheduling leads, annual maintenance
appointments, installations, and trying to save cancelled leads is an important
tool for establishing consistency and providing wow service to your customers.
In this session, we will discuss the best way to implement consistent scripts
throughout your call center, as well as how to establish a culture of role play in
your call center.
C4 - Monitoring Calls & Coaching Your Call Center – Jenny Thompson
& Les Stratman – 1x
One of the best ways to help call center reps understand where they are
succeeding and where they can improve is by monitoring their calls. In this
session we’ll show the video training tool that shows you exactly how to
monitor calls, evaluate them, and then provide one-on-one coaching to the
call center representative to improve their performance.
C5 - CALL CENTER/ SALES: Learn How to Improve your Conversion
Rates from Lead Generation to Sales – Mike & Joe Rusk – 1x
Improve your Company Conversion Rates. Learn how to generate more sales
from your existing lead flow. Find out how small improvements during the lead
generation and sales process can increase your bottom line significantly. Learn
the new tools available in BizWiz (SEQUEL +) that virtually guarantee a better
return on your lead costs! Sales Managers and Call Center staff will not want to
miss this class.
Call Center