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Your questions answered
Programs not working? Mac behaving oddly? Drop Rob Buckley a line
because he'll know what's wrong and tell you how to fix it
join my mobile Entourage
is there a phone or PDA that will
ç
take the emails, tasks, calendars
i.
and contacts from Entourage by
sync, Bluetooth or USB? am
looking at the Orange SPVS and the Nokia
9300. Any of these work? If not, what does?
Danny Smith
As you know, thanks to the wonders of
iSync, there's a whole host of phones
and PDAs that work with Macs, a
reasonable list of which is available from
www.apple. com/macosx/features/isync/dev
ices.html. The trick, of course, is getting them
to work with Entourage, rather than iCal and
Address Book. The good news is there are
two main ways of doing this, which will be
determined by your choice of device and
bank balance. The bad news is that none of
them are particularly great.
Option one is to sync directly with
Entourage. The best devices for this are PDAs
that use the Palm OS, such as the Zire and
Tungsten PDA ranges from PalmOne or the
Trea phones. Office 2004 includes a conduit,
cunningly concealed in the Additional Tools
folder, that works with the Palm syncing
software to sync calendar events, contacts,
tasks and notes. It's not the best software
ever written, ignoring the categories of
calendar events and is will delete data when
used in conjunction with newer Palm PDAs
(and by newer, we mean anything released
in the last two years). However, that's
probably the best experience you're going to
get with Entourage syncing.
To sync your mail, you can use the slightly
unreliable QueueSync Mail (free,
www,
queuesaft.jp/queuesync-e.html), the
developer of which also provides equally
flaky alternatives to the Microsoft conduit.
But we find the instructions somewhat
lacking. Alternatively, Mail Courier ($24.95,
www.ligaturetech.com/) claims to be able to
synchronise Entourage with the Palm Mall
application, although we've never had much
success with it.
The other main option for direct syncing
comes from Missing Sync for Windows
Mobile ($39.95, www.markspace.com/
missingsync_ windowsmobile.php). This will
sync Packet PC and Windows Mobile devices
directly with Entourage, but only the
calendar, contacts and tasks. Out of the box,
no Pocket PC or Windows mobile device can
sync with a Mac at all, so you'll need to buy
this if you're considering using the Orange
SPVS: although there are competing products
(namely PocketMac from PocketMac.net),
most people who use them say their
reliability leaves a lot to be desired, so we'd
advise sticking with Missing Sync.
The last direct sync tool is MobileSync
($24.95, www.salling.com/MobileSync/),
which synchronises a small range of older
Sony Ericsson phones directly with
Entourage.
Another option that we're enjoying is to
use Entourage with Apple's own applications.
Pictures are worth a 1,000K
Is there any way to turn off
images in Safari? I really liked that
feature in Internet Explorer, but I
can't find the equivalent in Safari.
Christopher Morris
/ am sorry to be the bearer of bad news
Christopher but unfortunately there is
currently no way built into Safari hidden
or otherwise - that will let its users switch off
the image-display. However there is some
good news you can use the third-party
Safari WebOevAdditions to switch off images hurrah! Read on to discover how...
This option involves syncing Entourage with
your Address Book and iCal first, then using
iSync to sync them with your device. Since
Microsoft is planning to downgrade or
discontinue its Palm conduit and to produce
an update for Entourage that will use Tiger's
syncing technology to do this automatically,
this should be something to look at anyway.
There are three main ways of syncing
Entourage with your OS X apps at the
moment: e2sync ($39, www. e2syn c. cam),
GoBetween ($24.95,
www.pocketmac.net/products/gobet ween/i
ndex.html) and the Sync Entourage
AppleScripts ($19 each,
www.scrip tbullders.net). Of these, only the
AppleScripts are the most reliable and you
can spend a good few hours removing
duplicates or wondering what went wrong
with the other two products. You'll need to
buy both AppleScripts to sync your Address
Book as well as ilal.
If you choose option two, you'll be able to
sync any isync-compatible device with
Entourage's calendar, contacts and tasks: not
as good as the Palm option, but probably
sufficient for mast people. The other device
you mention, the Nokia 9300, doesn't
vowe.net/archives/006195.html#015774
that claims to be able to get it working.
PC.
what you want from your mobile be aware
there are plenty of limitations and potholes
command in
Windows,
then use the
Connect
status of
books
th
en tell your Mac to
download and install them.
Updates are constantly
being released so take a
then enter your Windows account
look at www.apple.com
for the latest list of
updates. if you're a Mac
details to lag on.
The quick answer to your second question
from the Mac to the PC and vice-versa?
member, login to
www.rnac.com and check
using the built-in software. Mac is for
on acs
only so what most people who find
themselves in this situation usually end up
is not
Spencer MacDonald
'
OCTOBER 2000
Mac and
give you a list of the latest
You
s ate upd ouravailable.
y
dialog comes up, type 'smb://' followed by
the Windows IP address to make a
connection
you're
menu. if
connected to the Web, this
utility will check out the
to Server' command in Finder's 'Go' menu to
connect from the Mac to Windows: when the
between PC
and Mac? And can you sync address
down
machine's IP address using the 'ipconfig'
I'm
Obviously,
screen. Choose 'Software
Update' from the pull-
or two. The abbreviated instructions,
however, are to find your Windows
going to carry on using the Mac
for everything other than my course, as we
all know Windows XP doesn't come close to
Tiger. I wanted to know two things: is there
any way to send files over Wi-Fi
Our general advice is to be very clear
of the back issues should yield a full tutorial
I have to use Visual Basic to do
my degree. This means I have to
get a Windows
your
click on the little 'Apple'
at
the
left
of the
icon
top
iCreate a few times now and a quick check
write more tutorials soon.
Two tribes go to war
"oq
To make sure you have the
latest software versions
the basics of Mac-PC networking in
but we're keeping an eye on the situation
.
officially work with iSync, but if you're
willing to take a gamble, there's a little
program you can get far free from
-
Entourage will fix many of these problems,
and intend to
Apple updates
You con indeed shore files between o
Mac and a PC over Wi-Fi. We've covered
to watch out for. The next version of
the latest goodies that
youtyou may not base spotted.
For example, there are 100
free Panther Training
device and then
doing is buying a Palm OS
movies waiting to educate
.
.
.
you on a variety of topics.
syncing with bath machines using
It's fiddly and you can often end
up with duplicates, but it will work.
, Alternatively, you can export any new or
PalmSource.
O,,ooer
modified contacts as VCF cards.
Tiger 10.4.3
while it doesn't core all
known ills, but 10.4.3
wipes out an impressive
number of bugs (as many
as 1,000 by some
Then you fire
up either address book and impart them into
rI
accounts) that might base
been blighting your life.
the other using your Wi-Fi connection. It's not
as good as syncing,
but it will work.
Your last alternative is to look into a
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Entourage is great for getting organised, but it can by tricky to get all the information to sync up
correctly with a smartphone or PDA. isync can help you out, but there are better options out there
When using the Connect to server command,
remember to add 'smb://' to the address
Apple will reveal is that the
updates gives users
"improved reliability".
QuickTime 7.0.3
If you plan on using itunes
6.0, you'll need this update
to QuickTime. It also
includes a new setting for
exporting video to the
latest iPods.
Backup 3.0.1
Fixes the, erm, slight
problem that 3.0 had of not
really being able to restore
things properly. whoops. it
you're a Backup user, get it.
iTunes 6.0.1
just a month after iTunes
5,0, along comes iTunes
6.0.1. Most obvious change
is video playback and
support for the latest iPods .
077
program called Schedule World(www.scheduleworld.com). This provides the
services you need, although it requires a list
of contacts that's separate from your
Address Book's list. We'd jut stick to the Mac
i
-.
for contacts and use the PC for coursework.
i(
What is default'
ç Ihaveaquestionaboutwordthatl
hope you can answer. Is there any
way to make
Page Setup
reate-
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-
z
.0
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Format
default to my own printer rather than
Any Printer? I m wondering if there is a
preference that can be changed
For
Jonathan Halt
f
Word should remember what printer is
the default printer and use that. As
hard as we tried,
-...
_______
',
we couldn't get our
-
settings to shift away from our correctly
selected Canon printer, no matter which
Word documents we opened.
That suggests your printer preference files
are corrupt. Look through your 'Preferences'
in your Library folder. Throw out any file that
If you find your printer switches back Default, it may be because your printing preferences are corrupt
Internet software with an English system: I
But there's probably no need in this case.
did this before on a PC-based laptop and
Windows
Most
applications are monolingual:
caused chaos. Can I connect an external hard
you have to choose which language you
begins "com.apple.print' then log out and
back in. You might have to recreate your
drive, install Tiger in French and have a
printer after that, but it should stick.
totally independent French system? Which
(small) hard drive would you recommend?
Parlez vous Mac?
I'm a photographer and spend
about three months at a second
home in France. I have a fixed
landlire, but don't want to mix French
would be grateful if you could
help me with a problem
whereby iSync does not sync. I
faithfully followed the
instructions provided by Apple to put my
Address Book online on my Mac account,
Each time that I set it up, I end up with
078
languages at the same time. By default, all
X programs, such as Internet Connect,
Well there's lots of goad news here.
Safari and Internet Explorer support many
Yes, you could install Tiger onto an
languages other than English, unless you
external hard drive if you really wanted,
configure the OS X installer differently. All
Clever cropping
-
Stephanie de Leng
OS
want to use when you install your software.
All Mac programs, however, have the
capability of supporting many different
only my address and an Apple address in
the online Address Book. Am I missing
something that is blindingly obvious?
Grahame Peter
You've missed something, but it's not
blindingly obvious. For reasons known
only to Apple, you have to activate
yaursyncing online as well as on your Mac
before the Mac will accept all your
contacts. It seems like a little too much
effort and far too much authorising needed
for a relatively simple process. Plus why
don't they make it more obvious? Oh well,
once you know where the setting is, it's
easy to fix.
Phones not for you?
I purchased a Nokia 6680
yesterday and discovered that
the
for Windows only. I
have spoken to Nokia and they do
software is
not do software for Macs. I would like to be
able to download my photos etc, I did get a
USB lead to do that but obviously need the
software in my computer.
Vanessa Lobanov-Rostovsky
it's a sad fact of life, but most phones
that work with Windows via USB don't
work with Macs. Even if you con get
some features working, such as using your
mobile as a modem, you're not likely to
get other features, like photo syncing to
work. One day, it might all change, but at
the moment, Macs are second-class citizens
as for as most mobile phone companies
are concerned. So you're just going to have
to rely on Apple to fill in the gaps until then
and that means using Bluetooth. Most Macaverse phones work fine Macs if you use
Bluetooth. If your Mac didn't come with
Bluetooth, head on over to the Apple Store
(www.apple. com/ukstore) and pick up an
adaptor. They're £35 or so, but worth it in
the long run. With Bluetooth, you can use
OS X's Bluetooth File Exchange program (in
your Utilities folder) and the Nokia's Send
Via Bluetooth commands to exchange files
between the two without any problems.
iSync 2.1 also works just fine with the
Nokia 6680 via Bluetooth, as does the
modem facility.
If you really want to give USB a chance
though, one very nice man has published
instructions for getting the 6670 to work
via USB, albeit with Linux. Various people
report the instructions work for them with
other Nokias, too, including the 6680. The
details are at members. dodo. com.au/
-joaniemrc/nokio/Nakia-6670-USB.html,
but they are relatively heavy going,
unfortunately you'll need to be fairly au fait
with Unix to follow the instructions with
any confidence. Another nice man has
published his OS X-specific amendments
and, if your French is good, too, his
experiences might prove edifying:
http://ludomatic.com/blog43.html.
We think that using Bluetooth to share
files is the easier option though, so we're
going to hint in a really unsubtle way that
you go in that direction.
you have to do to use these languages is to
pick the appropriate one in the international
pane of Systems Preferences. If you wont to
switch to French, drag 'French' to the top of
the list, then log out and back in again. Any
program that supports French, including OS X
itself, will then use French menus et al. If a
program doesn't support French, it will pick
the next available option from the list that it
does support (to see which languages a
program supports, highlight it in the 'Finder
select 'Get into', then reveal the 'Languages'
section in the middle.).
Since the languages preferences are
stared in your user 'Preferences you could
also create a new user in the 'Accounts'
system pane that has French as its primary
language and use 'Fast User Switching' to
switch between the two whenever you need
to use programs in French. if you use this
option, remember you won't be able to
access your main user's documents unless
you've stored them in a place like the
'Shored' folder in your 'Users' folder.
Ultimately, you shouldn't need to do this
either, since your French and English
programs should coexist happily. What you
do want to avoid, however, is having one
set of settings wipe out your other set.
Here's where OS X's Locations feature comes
in useful. This allows you to configure
different Network settings for different
locations, so you can have one set for
England and one set for France. While you're
in England, go to the 'Network Preferences'
pane in 'System Preferences
From the
location pulldown menu, select 'Edit
Locations' Then highlight 'Automatic' and
click 'Duplicate Rename that location as
France are changed during the installation.
You should then be able to switch between
settings. Duplicate 'Automatic' again and
rename this one "France' When you're
wish it worked with other aspects of OS X,
try out Location X ($20, homepage.mac.
com/locationmanager/), which can
'England This should now contain all your
current settings, including your Blue yonder
finished click on 'Done'.
Before you install the software from your
French ISP, switch to this Location using the
'Location' menu in the 'Apple' menu. That
will ensure that only the network settings for
locations with ease by flicking between
settings as you switch countries.
If you like this feature, incidentally, and
automatically switch time zones, printers,
network settings, email settings and a whole
host of other location-specific data. It's a
well worth investment.