not luck - Southeastern Conference of Dental Laboratories

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ANNUAL
Southeastern Conference
of Dental Laboratories
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Le ...not luck
Don't Leave Your Lab to Chance
POWERED BY
March 18-20, 2016
Courtyard Atlanta Decatur Downtown/Emory
OUR MEDIA PARTNER
WELCOME
56
TH
Welcome SCDL members, exhibitors, and guests to the
ANNUAL
SOUTHEASTERN CONFERENCE
OF DENTAL LABORATORIES
We’ve been very busy planning a great meeting for you and you will not be disappointed! The SCDL Board of Directors and Planning Committee have been gathering
information on what you want to see at YOUR meeting for a couple of years and we
heard you! We have completely revamped the education program to better suit your
needs. If you’re in a leadership role, we’ve got you covered through the Leadership
Summit! If you’re interested in adding to your technical knowledge, we have so much
for you to learn through the Technology Summit! As always, you will be able to fulfill all
of your CE needs in this one weekend. Our industry is in a constant state of change
and evolution and we recognize the value you expect from us when it comes to your
education and curiosity in what’s new in the dental laboratory business.
NEW for 2016
Denise Burris, CDT
2016 SCDL President
1.LOCATION is the beautiful Courtyard Atlanta Decatur Downtown/Emory located in the heart of
downtown Decatur, Georgia. With 50 restaurants in easy walking distance and MARTA access just a
couple of blocks away, attendees are in for a real treat at our new home!
2. DISCOUNTED REGISTRATION FEES with BOGO special for members. With every full paid
registration, member labs may register an additional employee for 1/2 price through February 29th!
3. TWO PART PROGRAM:
Leadership Summit consists of a full 1.5 days of leadership topics prepared specifically for laboratory
owners/managers. Space is limited to two participants per lab and pre-registration is required (see registration form). Cost for the Leadership Summit is included with Full Registration. With full registration
and designation on registration form as a participant in the Leadership Summit, one may pick & choose
which events in both Leadership & Technology Summits that best fit their individual needs.
Technology Summit consists of a full 1.5 days of technology topics prepared specifically to feed the
technology minded technician. Keep updated on the latest topics, equipment, supplies, etc.
4. MEETING IS POWERED BY
OUR MEDIA PARTNER
SCDL Board of Directors
ROW 1:
Rebecca Wade, CDT Denise Burris, CDT Martha Martin Bob Savage Immediate Past President
President
Director
Treasurer
ROW 2:
Richard Harrell, CDT Advisory Director
Harold Burdette, CDT Advisory Director
Daxton Grubb Director
ROW 3:
Randy Blackburn President Elect
Chris Waldrop, CDT Director
ROW 4:
Matt Barrett, CDT NOT PICTURED:
Vice President
Houssam Sahwil, CDT Director
Yatz Gundrum, CDT Advisory Director
Ann Marie Hedges Industry Director
3
2016
COURTYARD ATLANTA
DECATUR DOWNTOWN/EMORY
Courtyard Atlanta Decatur Downtown/Emory
130 Clairemont Ave • Decatur, GA 30030
Reservations: (888) 236-2427
Local: (404) 371-0204
Room Rates: $159 single/double
Check in: 4:00 PM • Check out: 11:00 AM
TO MAKE RESERVATIONS:
MAKE YOUR
HOTEL ROOM
RESERVATIONS
BEFORE
02/24/16!
•A
ccess the personalized link located on the
SCDL web site: www.scdl-online.org
•C
all hotel at: (888) 236-2427
•G
roup Name: Southeastern Conference of
Dental Laboratories
•2
4-hour cancellation policy
Our recently renovated rooms and suites provide a comfortable home away from
home where you can unwind after a busy day. With complimentary Wi-Fi throughout
the hotel, no important email will be missed, allowing for a seamless transition from
boardroom to hotel room. For guests who want to stay energized on the road, we offer
a fully-equipped 24-hour fitness center and indoor pool.
Located just minutes from Atlanta, we also provide spacious, beautiful meeting
rooms and event space at our Decatur Conference Center. Whether a corporate conference or wedding, our dedicated event staff will help ensure your big event is a
complete success. Reserve your room today and let us show you the true meaning of
Southern hospitality.
TRANSPORTATION:
Hartsfield Jackson International Airport (ATL)
Decatur MARTA Station
Just a few blocks away from our hotel you’ll find the Decatur MARTA Station on
the Blue Line. For just $2.50 per trip, you’ll be whisked into downtown Atlanta in
about 15 minutes. Find a map of the MARTA system, fare information, and more
on their website,
www.itsmarta.com/rail-schedules-or-route.aspx
PARKING RATES
*Discounted rate applies to
Up to $8/day* self-park with NO in/out privileges.
$10/day* overnight for hotel guests with in/out privileges. SELF-PARK ONLY.
Parking garage is owned by city of Decatur and prices are subject to change.
5
WHY SHOULD I
STAY AT THE
SCDL HOST HOTEL?
As meeting attendees
increasingly book rooms
at hotels other than the
meeting hotel or outside the
room block, associations
have to pay hotels large
penalties. In order to provide
great rates to attendees and
keep the costs of the meeting down, SCDL must agree
to fulfill a certain number
of sleeping room nights at
the host hotel
during the meeting dates.
If an association is not able
to fill a high percentage of
these contracted sleeping
rooms, special attrition
charges for rooms not filled
become the financial responsibility of the organization.
HOW DOES THIS
AFFECT ME AS
AN ATTENDEE?
When an organization
takes up all of the hotel
meeting space and a
majority of sleeping rooms,
they usually do not pay
for meeting space or will
receive a reduced fee.
However, if more meeting
attendees choose to stay
at alternative hotels or
book rooms at rates that
are outside the block, this
will force SCDL to book
less sleeping rooms while
utilizing the same amount
of meeting space. The result
increases the costs of
operating the event. We
appreciate your help!
SCHEDULE OF EVENTS
FRIDAY, MARCH 18
8:30 AM - 10:30 AM
11:00 AM - 6:00 PM
2:15 PM - 6:00 PM
3:45 PM - 5:15 PM
6:00 PM - 7:00 PM
SCDL Board of Directors Meeting
SCDL Registration Open
Exhibits Open – Decatur Ballroom
Hands-On Expo – Exhibit Hall; credits available with qualified registrations
Cocktail Reception (Awards/Installation) & Pot ‘o Gold Winners – Prefunction Area
Leadership Summit
Technology Summit
6:45 AM - 7:45 AM
7:30 AM - 4:30 PM
9:00 AM - 3:00 PM
9:30 AM - 11:30 AM
12:00 PM - 12:45 PM
12:00 PM - 3:00 PM
4:00 PM - 4:30 PM
Women in Dental Technology Breakfast (Avondale)
Sponsored by The Lab 2000, Inc., CDL
SCDL Registration Open
Exhibits Open – Decatur Ballroom
Hands-On Expo – Exhibit Hall; credits available with qualified registrations
Lunch
Sponsored by Argen Corporation
Hands-On Expo – Exhibit Hall; credits available with qualified registrations
Closing Wrap-Up & Pot ‘o Gold Winners (Swanton Amphitheatre)
Denise Burris, CDT, SCDL President
Leadership Summit
Technology Summit
8:30 AM - 11:30 AM
8:30 AM - 11:15 AM
11:45 AM - 1:15 PM
Strategic Planning/Board meeting (SCDL BOD Members)
NBC Comprehensive/RG Written Testing – report at 8:15 AM
NBC Specialty Written Testing – report at 11:30 AM
12:00 PM - 12:50 PM
1:00 PM - 3:45 PM
Global Trends in the Dental Industry
Thomas Leonardi
Leadership Roundtable for Owners/Managers
Bob Savage (moderator) & panel
12:00 PM - 12:50 PM
You Had Me At Hello... Or Did You? Ten Reasons Why Dentists Call the Lab
Dena Lanier & Rebecca Wade, CDT
1:00 PM - 2:15 PM
Restorative Implant Options
Christopher Bormes
1:30 PM - 2:45 PM
Digital Workflow from Scanning to Finished Implant Restorations
Daniel Alter, MSc, MDT, CDT
2:30 PM - 3:45 PM
A Crystal Ball View into Digital Denture Workflow
Daniel Ammon, Ph.D
3:00 PM - 4:15 PM
Seamless Esthetics With MT
Bill Barton, MM, BS, CDT, TE
Maximum credits on Friday: 5.5 hours
8:00 AM - 10:00 AM
10:15 AM - 11:15 AM
1:00 PM - 3:45 PM
Uncommon
Service
from
People
Who Care
SATURDAY, MARCH 19
KEYNOTE 2016 Dental Landscape: Go-To Market Strategies
John A. Chatham III
Conflict Management
Rod Eckard
Managing the Modern Dental Lab Profitably: Vision, Strategic Planning, and Key Performance Metrics
Mark T. Murphy, DDS, FAGD
8:00 AM - 10:00 AM
KEYNOTE Fixed Prosthetics Workflow
Bill Marias, RDT
9:30 AM - 10:45 AM
New Restorative Options in Implant Dentistry Using the Latest Digital Workflow
Jason Rogers
10:30 AM - 12:00 PM
Digital Dentures Panel
Daxton Grubb (moderator) & panel
1:00 PM - 2:00 PM
All-on-4: Immediate Load/Full-Arch Treatment
Larry R. Holt, DDS
1:15 PM - 2:15 PM
Photographic Protocols for Enhanced Laboratory/Dentist Communication
J.A. Reynolds, DDS, AAACD
1:30 PM - 2:30 PM
Zirkonzahn Coloring Workshop
Alessandro Cucchiaro, CMDT
3:15 PM - 4:00 PM
Quality Is Everyone’s Job
Gary Morgan, CDT
Maximum credits available on Saturday: 6.5 hours
SUNDAY, MARCH 20
All meeting rooms are located on first floor of the hotel.
7
PROGRAM OVERVIEW
HANDS-ON EXPO
FRIDAY
PRESENTER
TIME
TITLE
Thomas Leonardi
12:00p - 12:50p
Global Trends in the Dental Industry
10
PG
Dena Lanier
Rebecca Wade, CDT
12:00p - 12:50p
You Had Me At Hello... Or Did You? Ten Reasons
Why Dentists Call the Lab
14
Bob Savage (moderator)
1:00p - 3:45p
Leadership Roundtable for Owners/Managers
11
Christopher Bormes
1:00p - 2:15p
Restorative Implant Options
14
Daniel Alter MSc, MDT, CDT
1:30p - 2:45p
Digital Workflow From Scanning to Finished Implant
Restorations
14
Daniel Ammon, Ph.D
2:30p - 3:45p
A Crystal Ball View into Digital Denture Workflows
15
Bill Barton, MM, BS, CDT, TE
3:00p - 4:15p
Seamless Esthetics With MT
15
PRESENTER
TIME
TITLE
John A. Chatham III
8:00a - 10:00a
Keynote: 2016 Dental Landscape: Go-To Market
Strategies
12
Bill Marias, RDT
8:00a - 10:00a
Keynote: Fixed Prosthetics Workflow
15
Jason Rogers
9:30a - 10:45a
New Restorative Options in Implant Dentistry Using
the Latest Digital Workflow
16
Rod Eckard
10:15a - 11:15a
Conflict Management
12
Daxton Grubb (moderator)
10:30a - 12:00p
Digital Dentures Panel
16
Larry R. Holt, DDS
1:00p - 2:00p
All-on-4: Immediate Load/Full-Arch Treatment
17
J.A. Reynolds, DDS, AAACD
1:15p - 2:15p
Photographic Protocols for Enhanced Laboratory/
Dentist Communication
17
Mark T. Murphy, DDS, FAGD
1:00p - 3:45p
Managing the Modern Dental Lab Profitably: Vision,
Strategic Planning, and Key Performance Metrics
13
Alessandro Cucchiaro, CMDT
1:30p - 2:30p
Zirkonzahn Coloring Workshop
18
Gary Morgan, CDT
3:15p - 4:00p
Quality Is Everyone’s Job
18
Denise Burris, CDT
4:00p - 4:30p
Closing Wrap-Up & Pot ‘o Gold Winners
SATURDAY
PG
Highlighted seminars indicate Leadership Summit.
NBC CDT/RG EX AMS OFFERED | SUNDAY MARCH 20
The National Board for Certification in Dental Laboratory
Technology will offer the NBC written examinations during
the Southeastern Conference. The Comprehensive, Recognized Graduate, and Specialty written examinations will be
offered (see page 7 for testing schedule).
If you would like to register for any of these exams,
you may download an application from the NBC web site
at www.nbccert.org or you may call 1-800-684-5310. You
must pre-register for these exams through NBC.
National Board for Certification
Contact: Deborah Mandel, Program Manager
325 John Knox Rd, Bldg L103
Tallahassee, FL 32308
Toll Free: 800-684-5310
Fax: 850-222-0053
E-mail: [email protected]
Website: www.nbccert.org
FRIDAY 3:45pm-5:15pm | SATURDAY 9:00am-11:30am; 12:00pm-2:30pm
- LOCATED IN EXHIBIT HALL Included in all registration packages. Exhibit Hall Only Passes will NOT receive credits.
COMPANY
PRESENTER
DAY/TIME
TITLE
Argen Corporation
Marlin Gohn, CDT
Fri 3:45p; 4:45p
Sat 9:00a; 12:00p
Shading White and Pre-shaded
Zirconia in Less Than 60
Seconds for Maximum
Esthetics and Translucency
Atlanta Dental Supply
Greg Martin, CDT, TE
Fri 3:45p; 4:15p; 4:45p
Sat 9:30a; 10:30a; 12:00a
Making Work Easy
Sirona
Tra’ Chambers
Fri 3:45p; 4:45p;
Sat 9:00a; 10:00a; 11:00a
inLab Software 15, Fully Open
Zahn Dental
Jason Rogers
Fri 3:45p; 4:15p; 4:45p
Sat 11:00a; 12:00p;
1:00p; 2:00p
New Restorative Options in
Implant Dentistry using the
Latest Digital Workflow
Zahn Dental
Daniel Alter, MSc,
MDT, CDT
Sat 9:00a; 9:30a; 10:00a;
10:30a; 11:30a;
12:30p; 1:30p
Understanding the Digital
Workflow for In-House Milling
of Screw-Retained Restorations
and Zr Hybrid Abutments
POT ‘O GOLD WINNERS
SCDL membership and pre-registration pays! Win prizes by being prepared!
ARE YOU A SCDL MEMBER? ARE YOU PRE-REGISTERED?
By simply being prepared for the upcoming meeting, your name will be entered into
drawings for prizes. Pot ‘o Gold winners of the PRE-REGISTRATION DRAWING
and MEMBERSHIP DRAWING will be announced at the Friday evening Cocktail
Reception and Saturday’s Wrap-Up session. MUST BE PRESENT TO WIN.
Register for the annual SCDL meeting online at WWW.SCDL-ONLINE.ORG
Visit the website for more information about the Southeastern Conference program, organization, etc.
ATTENTION
Don’t Be Late!
Per NBC’s Policy for Meeting Sponsors: We may distribute attendee verification
certificates ONLY in the first 15 minutes of a seminar. If you arrive more than 15 minutes
late, you may not receive a certificate! You will be provided with a attendee verification
certificate at the start of each seminar. Scanning MUST be done while at the meeting
to receive NBC credits!
Must register with NBC by 2/29/16. Registration for these exams DOES NOT register you for the SCDL.
8
9
SCDL
LEADERSHIP SUMMIT
LEADERSHIP ROUNDTABLE FOR OWNERS/MANAGERS
GLOBAL TRENDS IN THE DENTAL INDUSTRY
Bob Savage (moderator) & panel
Thomas Leonardi
FRIDAY 1:00 PM - 3:45 PM | Location: Henry Oliver Room
FRIDAY 12:00 PM - 12:50 PM | Location: Swanton Amphitheatre
A manufacturer’s view of the changing dental prosthetics market complexion and the potential implications for lab owners. For instance, ask yourself, what are these trends and how do they affect my lab?
Areas for consideration will include: Fixed and Removable market segments outlook; insourcing technology vs. partnering and outsourcing; leveraging digital to increase lab productivity; material innovations and how they may
change both dental office and lab workflows.
Thomas Leonardi is Corporate Vice President for the Global Prosthetics Business for DENTSPLY International. His
current responsibilities consist of the strategic and executional performance of DENTSPLY’s Prosthetics Business including its global P&L, sales, marketing, innovation and manufacturing sites located in Germany, Brazil and the US.
Tom has held sales, marketing and executive management positions in the dental industry for over 25 years, including
more than 25 years with DENTSPLY. Prior to joining the Prosthetics Business, Tom served as Vice President and General Manager for DENTSPLY’s Professional division, as well as holding General Manager roles for DENTSPLY’s Caulk,
Pharmaceutical and Canadian divisions. During his time with DENTSPLY, Tom has received many top sales and division
performance awards.
Prior to joining DENTSPLY, Tom held various positions in the areas of sales, marketing and operations with Harper &
Row College Division, Ceramco, J&J Dental and Kerr/Sybron. He graduated from Lehigh University and earned an MBA
from Loyola University. Tom resides in York, PA with his wife Karen and has two adult sons.
With appreciation to Dentsply Prosthetics | 1 hour Professional Development credit
SCDL
Scanning Process
Scanning
YOU MUST SCAN YOUR ATTENDANCE VERIFICATION FORMS TO RECEIVE CREDITS!
YOU MUST HAVE A CDT NUMBER ON YOUR BADGE FOR CREDITS TO BE APPLIED.
For our dental technicians that are CDTs or RGs under the National Board for Certification in Dental Laboratory Technology, SCDL
continues to embrace digital scanning technology for recording and submitting your credits. This process eliminates the bubble
sheets and opens doors for a more timely posting of your credits. You may scan at your leisure...all at once, daily, or as desired.
In order to receive credit for a seminar and/or hands-on expo, each attendee will need to collect an attendee verification certificate, complete the form by entering the course number, and make his or her way to a conveniently-located scanning station. Both
the name badge and certificate must then be scanned to be entered into a database, in which will later be sent to NBC.
FUN ‘N SUN WEEKEND
SAVE
THE DATE
sponsored by Louisiana & Mississippi Dental Laboratory Associations
Beau Rivage Resort & Casino
BILOXI, MS
10
JULY 21-24, 2016
Savage
Wojdan
Waldrop
Martin
Friess
Carson
Packer
It’s no secret the dental laboratory industry is going through rapid changes year after year. It gets difficult to keep up and
be the expert on all of the new products, services, etc. Come join us as we dig into the theme of the 2016 meeting, Leadership...
Not Luck – Don’t Leave Your Lab to Chance! This NEW and exciting leadership education concept is designed specifically with
laboratory owners and managers in mind as we often learn valuable lessons from our peers!
Attendees will be broken down into six groups. Six dental laboratory owners/managers from varying size laboratories and
geographic locations will be at tables throughout the room. The program will feature a true round-robin format. Attendees will
spend approximately 15 minutes per table discussing topics relevant to management and operational leadership in the dental
lab. Each table will address the same topics so you can get six possibly different views on these topics. Attendees may also
bring up topics of their own as time permits. At the end of the roundtable, a wrap-up will be done so all may benefit from things
that may have been discussed at one table, but perhaps not with all of the groups. SCDL board members and Diamond Sponsor representatives will be on hand and may contribute to the discussions as well, so bring those questions and let’s brainstorm
for success!
Bob Savage is Vice President and Chief Financial Officer of Drake Precision Dental Laboratory, Inc in Charlotte NC. He
earned his Bachelors Degree from Auburn University in 1995 and joined Drake in 1999. He currently serves as 2nd Vice Chairman of the Dental Trade Alliance, Treasurer of the Southeastern Conference of Dental Laboratories and a National Association
of Dental Laboratories board member and Co-Chairman for the NADL Business Management Committee.
Barbara Warner Wojdan, CDT, AAACD, President of Knight Dental Group, is one of the most highly regarded business
women in dentistry and was recognized among the 2011 recipients of Dental Products Report “Top 25 Women of Dentistry.” She
is nationally recognized as a leader in functional-esthetic dentistry. With over 25 years experience in multiple disciplines of comprehensive dentistry, she has achieved recognition as an accredited member of the American Academy of Cosmetic Dentistry
and the Florida Academy of Cosmetic Dentistry. Additionally Barbara is a board member of the National Association of Dental
Laboratories, where she has served on various committees including the Business Planning Committee.
Chris Waldrop, CDT is president of Burdette Dental Laboratory, Inc., CDL, a third generation, full service dental laboratory. Chris is a 1995 graduate of the University of Alabama in Birmingham with a BS in Finance. Chris has served as a member
of the Visions Committee, Marketing Committee and Strategic Planning Committee of the Southeastern Conference of Dental
Laboratories and was the 2010 President of the National Association of Dental Laboratories. He is currently the Treasure of the
Foundation of Dental Laboratory Technology and an active board member of the SCDL.
Henry Martin, CDT is the owner of Restorative Arts Dental Laboratory, Inc., a full-service dental laboratory with 20 employees and is one of only 300 certified dental laboratories. Implant restorations have become a specialty of his laboratory, having 30
years of experience, advanced training, and extensive experience in most systems. Henry has held such positions as President
of the National Association of Dental Laboratories, trustee for the Foundation for Dental Technology, Chairman of the National
Board for Certification in Dental Technology, Past President of the Southeastern Conference of Dental Laboratories, Co-Chairman of the Eastern Conference of Dental Laboratories, and Past President of the South Carolina Dental Laboratory Association.
Tad Friess graduated from The Ohio State University with majors in international business and finance. He joined Rockert
Dental in the spring of 1994 and received his dental technology background from Triton University in Illinois. Tad is in charge of
the daily business operations as well as new product development.
Brian Carson, CDT is the owner of Signature Dental Studio located in Fayetteville, NC. Brian is active with the North
Carolina Dental Laboratory Association and is currently serving as Advisory Director. He received NCDLA’s Rising Star Award
and was honored with the NCDLA’s Merit Award. Brian has also received training in Engen, Germany for total prosthesis
construction and is a current advisory board member to the laboratory program at Durham Technical Community College. He
has authored several technical articles to include the “Masters Workshop,” which was featured with Inside Dental Technology
October 2011 entitled “Creating Stability and Maintaining Age Appropriate Esthics.”
Amy Packer, CDT is the Fixed Manager of Image Dental Arts in Asheville, NC. She is Vice President for the NCDLA Board
of Directors and very active, serving on multiple committees. Amy was born in Southeastern NC and received her Associates
Degree at Bladen Community College. She is certified in crown and bridge fixed prosthodontics and currently lives in Asheville,
NC.
3 hours Professional Development credit
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LEADERSHIP SUMMIT
CONTINUED
MANAGING THE MODERN DENTAL LAB PROFITABLY:
KEYNOTE SPEAKER
VISION, STRATEGIC PLANNING, AND KEY PERFORMANCE METRICS
Mark T. Murphy, DDS, FAGD
2016 DENTAL LANDSCAPE:
GO-TO MARKET STRATEGIES
SATURDAY 1:00 PM - 3:45 PM | Location: Henry Oliver Room
John A. Chatham III
SATURDAY 8:00 AM - 10:00 AM | Location: Henry Oliver Room
• The ADA predicts patient spending on dentistry will be flat for the next 10 years
• Insurance reimbursement and the shift to PPO plans has put new pressures on insurance profitability
• In 2013, corporate dentistry generated 27 million patient visits
• Dentists face rising taxes from changes to Medicare, FICA, and the medical device tax
These are just a few of the changes in dentistry that are prompting a reevaluation of the paths to success in
this profession. This presentation will delve into the macro influences on dentistry, your options for thriving in this
new environment, key metrics to analyze your practice, and how to create a compelling brand.
John A. Chatham III is the Vice President of Global Sales Leadership and Development for Henry Schein.
He is responsible for sales development and educating Henry Schein field representatives in helping dental
practitioners run a more efficient and profitable business. John is a featured speaker to many dental organizations
and brings his 30 years of experience to the dental community and has personally consulted with hundreds of
dentists to increase their income and reduce their stress. With the many macro changes dentists face now and in
the future, his experience and leadership provides valuable insights and solutions to help practitioners run a more
efficient, profitable, and, to some degree, less stressful practice.
John resides in Hartland, Wisconsin with his wife Jeannine and daughters; Lauren, Lindsay, and Alexa.
With appreciation to Henry Schein/Zahn Dental | 2 hours Professional Development credit
A measurable systematized approach to marketing, client retention, pricing, and sales, will help your
lab become less stressful and more profitable. A vision of how and who we want to function with and for
as a dental lab sets the stage for this approach. We can’t track everything, but we can monitor the right things to stay on
course for our financial and behavioral health. By managing the right things, Conversion, Penetration and Retention (CPR),
you can create a preferred and profitable future for your dental lab.
Learning Objectives:
• Present a vision driven, customer equity model for CPR
• Discuss customer retention drivers and metrics
• Explore client Penetration, sales skills and how to measure them
• Cover how to Convert more clients to become customers
Mark T. Murphy, DDS, FAGD is the Principal of FunktionalTracker.com a cloud base behavioral tracking software for
dentists and is Lead Faculty for Clinical Education at Microdental. Mark began his career as a technician, then became
an excellent restorative dentist and has remained an important and influential friend of the laboratory profession. He is
currently on the NADL Board, has served on the Boards of Directors at the Pankey Institute, the Foundation for Dental
Laboratory Technology, the IdentAlloy Council, and is the former President of the National Lab Network. Mark has also
been the VP of Business Development at Microdental-DTI and oversaw Sales and Mergers and Acquisitions for them.
Mark has lectured on lab operations, lab management, philosophy, sales, marketing, communication and competitive
issues facing labs today. He is an informative and entertaining speaker, author, panel moderator, and frequent presenter
at laboratory meetings.
With appreciation to PREAT Corporation | 3 hours Professional Development credit
CONFLICT MANAGEMENT
Rod Eckard
SATURDAY 10:15 AM - 11:15 AM | Location: Henry Oliver Room
A critical role for managers is the ability to manage conflicts between associates, with subordinates
or peers. Conflict is a natural part of business and of life. The natural give and take between people is a
healthy way to create “constructive discontent” and discover new approaches to challenges. Problems
arise in the ways that you deal with these conflicts. Using the right approaches, you can deal with conflicts in effective
ways that resolve the issues while maintaining positive relationships. This starts with clearly understanding the issues
and the personalities involved. In this module, you will explore win-win strategies to manage conflict in your organization.
Using the right approaches, you can deal with conflicts in effective ways that resolve the issues while maintaining
positive relationships. This starts with clearly understanding the issues and the personalities involved. In this module, you
will explore win-win strategies to manage conflict in your organization. You will work with proven tools and methods that
bring issues to the table, discuss them with objectivity, and find common ground.
Rod Eckard is a Senior Business Consultant with Dale Carnegie of Georgia, serving the Greater Atlanta Area. He
provides consultation, instruction, and training to create performance-based business solutions that accelerate the development and success of the employees of his client companies. Rod was a multiple Sales Achievement Awards recipient,
and was recognized as one of the Top Ten Rookie Business Consultants in the world at the 2006 International Convention.
In addition to his role as a Senior Business Consultant, Rod has been a Certified Dale Carnegie Instructor for the
Dale Carnegie Effective Communications and Human Relations Course for eight years. He received his B.S. degree from
Western Carolina University and an MBA in Marketing from Georgia State.
1 hour Professional Development credit
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13
SCDL
TECHNOLOGY SUMMIT
YOU HAD ME AT HELLO... OR DID YOU?
TEN REASONS WHY DENTISTS CALL THE LAB
Dena Lanier & Rebecca Wade, CDT
FRIDAY 12:00 PM - 12:50 PM | Location: Mary Gay Room C-D
In this program Rebecca Wade, CDT and Dena Lanier will give their TOP TEN reasons why dentist
call the lab and show you how you can grow your business with answers to their questions. They will give
you some real life stories about how the phone, even in the world we live in now, can make or break your
dental lab. So come and enjoy a fun way to grow your business with just a “Hello!”
Dena Lanier is President and owner of The Lab 2000 Inc, CDL. She is a Past President of the Southeastern Conference of Dental Laboratories (SCDL) and Georgia Dental Lab Association and was selected
as one of the Top Twenty Five Women in Dentistry by Dental Product Report in 2011. Dena currently
serves as the President of NADL (National Association of Dental Laboratories). She is the winner of the
Robert N. Cross award for her service in the industry and writes an article for NADL Unbound where she is “Miss Marketing.”
Rebecca Wade, CDT has been working in dental technology for over eighteen years. She has her certification in
ceramics and is taking the steps necessary for The American Academy of Cosmetic Dentistry Accreditation. Rebecca currently works for Dental Services Group as the Ceramics Manager in Clearwater, Florida. She has furthered her education
by attending some of the most highly accredited training courses in the United States such as The Dawson Academy and
The Las Vegas Institute. Her key focuses are lean implementation and developing training protocols within DSG. Rebecca
is Immediate Past President of the Southeastern Conference of Dental Laboratories.
1 hour Professional Development credit
RESTORATIVE IMPLANT OPTIONS
Christopher Bormes
FRIDAY 1:00 PM - 2:15 PM | Location: Mary Gay Room C-D
This course will focus on the most common questions regarding the protocol, tips, and pitfalls to
avoid when fabricating and servicing different implant supported and retained restorations. Topics covered will include, but not be limited to, fixed detachable screw access hole positioning, proper design for
fixed removable and building in long-term retention options, servicing and care of overdenture bars, and simple clinical and
laboratory protocol for overdenture studs.
Christopher Bormes graduated from Gonzaga University prior to attending the Dental Laboratory Technology program
at City College of San Francisco. Chris has earned both ICOI Fellowship and Mastership in Dental Technology; graduated
from both Ticonium’s and Bego’s Partial Denture Programs; is a candidate for CDT in Complete Dentures; and wrote the
PREAT Corporation Technical Manual. He has lectured both nationally and internationally and is recognized as an expert in
attachments and implantology. Chris joined PREAT Corporation in 1997 and was named President in 2010.
With appreciation to PREAT Corporation | 1.5 hours Scientific credit
DIGITAL WORKFLOW FROM SCANNING TO
FINISHED IMPLANT RESTORATIONS
Daniel Alter MSc, MDT, CDT
FRIDAY 1:30 PM - 2:45 PM | Location: Swanton Amphitheatre
Are you ready to digitalize your laboratory’s implant workflow? Zahn Dental invites you to join us for
a course on scanning and designing implant restorations, benefiting from the Zirlux prosthetics scan flags
and Ti-bases. Learn how easy it can be to set up an order and become proficient in scanning implant sites. Unlock the secrets to using scan bodies, as well as familiarize yourself with custom abutments and screw retained hybrids. Learn the indications of designing screw-retained and hybrid custom abutment restorations. After the lecture, join us for our table clinics
to see and feel the benefits you can expect through the digital application to greatly enhancing your laboratory’s profitability.
Daniel Alter, MSc, MDT, CDT’s experience and repertoire is comprised of 20 years in the dental profession; over ten
years of owning and operating a successful mid-sized dental laboratory, coupled with a Master’s degree in Business Management and Organizational Leadership, and a respected stellar educating record as a Professor of Restorative Dentistry
at the City University of New York. Daniel is a recognized published author and presenter on various relevant subjects
and is continually active in learning and sharing his knowledge with like-minded professionals. His expertise involves tooth
morphology and gnathology, CAD/CAM, implants, and ceramics; while continued research is emphasized on CAD/CAM,
Implantology and all its modalities, including innovative advancements for the Dental Laboratory Technology profession.
With appreciation to Zahn Dental | 1.5 hours Scientific credit
14
A CRYSTAL BALL VIEW INTO DIGITAL
DENTURE WORKFLOW
Daniel Ammon, Ph.D
FRIDAY 2:30 PM - 3:45 PM | Location: Mary Gay Room C-D
Dentures, a custom medical device skillfully crafted or manufactured by today’s CDT experts, will
be at the forefront of that transformation. As we enter the digital age of denture fabrication, considerations of the digital work flow, our customers, and the patient should be considered. This presentation will be a review
of traditional manufacturing, subtractive CAD/CAM manufacturing, and additive 3D printing manufacturing of dentures
and the possible requirements associated with the digital workflows. Additive manufacturing applications are undergoing
tremendous growth and are expected to transform dentistry over the coming decade; however, it should be noted that
despite recent advancements in 3D printing, there remains challenges with the digital workflow: optics, software design,
hardware, and materials. Ultimately, the digital workflow should translate into straight forward training, improved customer
experience, and adoption.
Daniel Ammon, Ph.D is the Global Vice President of Research and Development for the Prosthetics Strategic Business Unit at Dentsply International. Dan has a Ph.D. in Chemistry with a focus in Surface Science. He has 18 years of
experience working at Bausch & Lomb in the areas of Polymers, Disinfecting Solutions, Drug Delivery and Implantable
Ophthalmic Devices. For the last 6 years, Dan held various R&D leadership roles at DENTSPLY’s Endodontic and Prosthetic Businesses. Throughout his career, he has accomplished 10 peer reviewed papers, launched over 40 biomedical
devices, and co-authored nearly 75 patent and patent applications.
With appreciation to Dentsply Prosthetics | 1.5 hours Scientific credit
SEAMLESS ESTHETICS WITH MT
Bill Barton, MM, BS, CDT, TE
FRIDAY 3:00 PM - 4:15 PM | Location: Swanton Amphitheatre
An overview of Ivoclar Vivadent’s latest all-ceramic innovations. Using Zenostar Zirconia and IPS
e.max Lithium Disilicate with a coordinated layering and shading system to produce restorations with
true-to-nature esthetics. Learn about Zenostar MT and IPS e.max MT materials in conjunction with new
IPS e.max Ceram Power Dentins/Incisals and the IPS Ivocolor shading system.
Bill Barton, MM, BS, CDT, TE is a Technical Consultant for Ivoclar Vivadent, Inc. Bill is a dental laboratory technician,
manager, and educator with over 34 years experience in the industry. He served 25 years in the United States Air Force
prior to joining the Ivoclar Vivadent Technical Services Department in 2009. Bill’s extensive technical background includes
experience in all phases of fixed and removable prosthodontics. His role within the Technical Services Department is to
provide unsurpassed customer support, lead training/education programs at Ivoclar’s International Centers for Dental
Education, and perform in-depth product testing.
With appreciation to Ivoclar Vivadent, Inc. | 1.5 hours Scientific credit
KEYNOTE SPEAKER
FIXED PROSTHETICS WORKFLOW
Bill Marias, RDT
SATURDAY 8:00 AM - 10:00 AM | Location: Swanton Amphitheatre
Laboratory workflow to ensure a perfect outcome with fixed prosthetics! Stress-free, step-bystep detailing from clinical appointment to all laboratory steps for a perfect predictable result!
Born in Johannesburg, South Africa, Bill Marias RDT moved to Cape Town at the start of his high school years.
In 1993, he graduated as a RDT after 4 years of study in Dental Technology (recognized Bachelors Degree in
Prosthetic Sciences in the USA) from Cape Peninsula University of Technology. After working in a dental lab in
South Africa for 3 years, Bill immigrated to the U.S. in 1996. Bill opened Disa Dental Studio in Santa Monica, CA
in 1999 and Bill moved his family and Disa Dental Studio to Portland, Oregon in January 2011. Disa Dental Studio
is a one-man lab focusing on high-end, complex, combination cases. He has continued his education by attending
numerous workshops and courses, including Frank Spears and LVI.
With appreciation to GC America Inc. | 2 hours Scientific credit
15
TECHNOLOGY SUMMIT
NEW RESTORATIVE OPTIONS IN IMPLANT DENTISTRY
USING THE LATEST DIGITAL WORKFLOW
Jason Rogers
SATURDAY 9:30 AM - 10:45 AM | Location: Mary Gay Room C-D
Implant dentistry is one of the fastest growing business segments of the lab industry and there are many
restorative options and workflows available. More clinicians are leveraging guided surgery to reduce the treatment cycle, increase accuracy of implant placement, and develop a restorative protocol while putting the dental lab back into the
focal point of procedural communication. Zahn will assist in navigating all of these procedural options by showing how to increase
your profitability on your implant cases and how to add additional services to your current workflow to provide more sellable products to your customer. You will learn how Zahn Dental’s implant solutions address all of your implant needs by demonstrating how
partnering with Zahn gives you access to the 360imagining guided surgery solution, a comprehensive stock abutment system and
a state of the art milling center. Zahn Dental implant portfolio allows you to move toward procedural revenue capture rather than
individual product revenue capture, which enables you to own the entire case from inception to completion.
Jason Rogers studied at the UCLA Center for Esthetic Dentistry and has been in the industry for over 10 years. As a marketing manager for a leading implant company, he was involved in product development for implant products, custom abutment
manufacturing, CAD software design, and guided surgery solutions. With a deep understanding of the complete treatment workflow
from surgical to restorative procedures, he has presented on CAD/CAM technology, dental materials, and implant surgical procedures to laboratories and clinicians across the world.
With appreciation to Zahn Dental | 1.5 hours Scientific credit
DIGITAL DENTURES PANEL
Daxton Grubb (moderator) & panel
SATURDAY 10:30 AM - 12:00 PM | Location: Swanton Amphitheatre
CONTINUED
ALL-ON-4: IMMEDIATE LOAD/FULL-ARCH TREATMENT
Larry R. Holt, DDS
SATURDAY 1:00 PM - 2:00 PM | Location: Swanton Amphitheatre
This lecture will provide an overview of mmediate Placement/Immediate Load Full Arch treatment protocols with emphasis placed on the critical role of the laboratory in all phases of this procedure. Participants will:
1. Understand and gain insight into immediate placement/immediate load concepts
2. Understand who the patients are and how this treatment can be a solution for said patient’s particular needs
3. Learn about participation in an immediate load treatment team from initial case presentation through delivery of final
prosthesis
4. Understand unique implant components designed for this treatment and gain knowledge about consulting with surgeons
and dentists
5. Know the necessity of proper diagnostic records and what records are appropriate under varying patient circumstances
6. Understand the principles of prosthetic space requirements and why they represent an integral part of treatment planning and surgical management of final bone levels during surgery
7. Learn chair side conversion techniques associated with immediate load protocol
8. Learn the final restorative steps once osseointegration has occurred and the patient is ready for definitive restoration
9. Gain an appreciation for the restorative materials available for final fixed-detachable restorations
Larry R. Holt, DDS graduated from the University of North Carolina School of Dentistry in 1978 and retired from private
practice in 2008. He works with Drake Precision Dental Laboratory as Director of Clinical Education and Research and is an
Adjunct Professor at UNC School of Dentistry. He has been a featured clinician on several occasions for Nobel Biocare and was
one of five dentists from the U.S. to perform live treatment at the Nobel Biocare World Conference 2007. Dr. Holt has lectured
internationally in Peru, India, the Royal College of Physicians in London, England, and at the Royal College of Surgeons in
Edinburgh, Scotland. He has recently published articles on impression techniques to gain predictable success, creating success
with full contour zirconia restorations, and photography for case evaluation.
With appreciation to Drake Precision Dental Laboratory, CDL | 1 hour Scientific credit
PHOTOGRAPHIC PROTOCOLS FOR ENHANCED
LABORATORY/DENTIST COMMUNICATION
J.A. Reynolds, DDS, AAACD
SATURDAY 1:15 PM - 2:15 PM | Location: Mary Gay Room D
Grubb
Kreyer
Bonser
Barton
One of the hottest topics in the dental laboratory industry today is the integration of digital processes and digital dentures remains a “hot topic” for the removable and full service labs. Our panel of experts are all set to bring you up-to-date on
the latest developments in digital dentures and share information gleaned during the Chicago Midwinter meetings. Come join
us for this exciting presentation.
Daxton Grubb earned a Bachelor’s degree in Finance and Business Management and graduated Cum Laude from Christian Brothers University in 1999. Over the past several years, Daxton has been a part of many product technological beta testing
programs for some of the leading companies on the dental market. He is currently serving on the Southeastern Conference of
Dental Laboratories Board of Directors and JDT Advisory Board.
AVADENT
Mr. Robert Kreyer is a member of the Executive Council for the American Prosthodontic Society, Fellow of the International Congress of Oral Implantologists, and Past Chair of the The American College of Prosthodontists Dental Technician
Alliance. In 2010, he was the first recipient of The American College of Prosthodontists Dental Technician Leadership Award
and was selected by the National Board of Certification in Dental Technology as their 2011 CDT of the Year. At the 86th Annual Meeting of the American Prosthodontist Society, Robert was the 2014 recipient of The Journal of Prosthetic Dentistry’s
Editorial Council’s Rudd Award.
DENTSPLY PROSTHETICS
Cathy Bonser is the Director for Removable Products of the Global Prosthetics Business at Dentsply International.
She is responsible for strategic product planning for denture material solutions. Cathy joined DENTSPLY in 2009 as the
Director of Marketing and, during her tenure, also led a global exploratory program in the field of digital dentistry. Prior to
joining DENTSPLY, Cathy had an accomplished career at the Eastman Kodak Company where she held a variety of technical
and marketing leadership positions in the Consumer, Commercial and Health Imaging businesses. She has a BS in Chemical
Engineering and in Chemistry and an MBA in Marketing.
IVOCLAR VIVADENT, INC.
Bill Barton, MM, BS, CDT, TE is a Technical Consultant for Ivoclar Vivadent, Inc. He served 25 years in the United
States Air Force prior to joining the Ivoclar Vivadent Technical Services Department in 2009. Bill’s role within the Technical
Services Department is to provide unsurpassed customer support, lead training/education programs at Ivoclar’s International
Centers for Dental Education, and perform in-depth product testing.
1.5 hours Scientific credit
16
Great laboratory results are founded on proper function, beautiful esthetics, and time efficiency. Excellent communication is the key for predictable success. Basic digital photography principles and protocol will
be discussed along with “must have” images often used to enhance communication between the lab and dentist.
J.A. Reynolds, DDS, AAACD is a 1981 graduate of the University of Tennessee Health Science Center. He received his
Accreditation with the American Academy of Cosmetic Dentistry in 1998, has served as an examiner since 2003, and is the
current Chairman of the Accreditation process. He is co-founder and past-president of the Tennessee Academy of Cosmetic
Dentistry and is lead faculty for The Pankey Institute. Dr. Reynolds maintains a private practice in Franklin, TN focusing on
comprehensive restorative dentistry and esthetics. He is Past President of the Nashville Dental Society and donates dental
services through the AACD’s Give Back A Smile program and Nashville’s Interfaith Dental Clinic.
1 hour Scientific credit
EASTERN CONFERENCE
OF DENTAL LABORATORIES
Embassy Suites Golf Resort & Spa
CONCORD, NC NOVEMBER 3-6, 2016
TECHNOLOGY SUMMIT
ZIRKONZAHN COLORING WORKSHOP
Alessandro Cucchiaro, CMDT
SATURDAY 1:30 PM - 2:30 PM | Location: Mary Gay Room C
Mr. Cucchiaro will provide a demonstration of infiltration of green state zirconia using the waterbased and acid-based color liquid and the brush technique for full contour crowns, as well as the pros
and cons of both techniques. He will also discuss staining and glazing, using a combination of ICE and
Prettau Stains.
Alessandro Cucchiaro, CMDT is a well-recognized pioneer in the field of restorative and implant dentistry. He brings
more than 25 years of experience to the field of dental laboratory technology in the United States and Europe and is lecturing
and teaching about zirconia worldwide. Mr. Cucchiaro attended the school of Modena e Reggio Emilia in Italy where he studied dental laboratory technology for five years before receiving his diploma. He has been a Certified Master Dental Technician
for the past 18 years.
With appreciation to Zirkonzahn USA, Inc. | 1 hour Scientific credit
QUALITY IS EVERYONE’S JOB
Gary Morgan, CDT
SATURDAY 3:15 PM - 4:00 PM | Location: Swanton Amphitheatre
For several years Ford Motor Company used the slogan “Quality is Job 1”. For the dental lab quality should be
“Job 1.” Implementing an FDA compliant Quality System can benefit the lab in multiple ways, including
better productivity, efficiency, and profitability; however, it cannot succeed without a commitment to quality
from the lab’s employees. This presentation will focus on the employee’s role in ensuring the production of a quality dental
laboratory product.
Gary Morgan, CDT is the Senior Consultant and Vice President with SafeLink Consulting, Inc. and is an Authorized
Trainer under OSHA’s Outreach Program. He is also a certified DAMAS consultant and auditor and a Certified Dental Technician who owned Morgan Dental Laboratory in Austin, Texas from 1975 until 2007. Active in the Dental Laboratory Association
of Texas, Gary served on the Board of Directors for eight years and as President for both 1994 and 1995. Gary was Legislative
and Legal Affairs Chairman for DLAT 1987-2008 and was appointed by the Texas State Board of Dental Examiners to serve
on the Dental Laboratory Certification Council from 2007-2013 and was elected Chairman in 2008. In 2008, NADL presented
Gary with a Merit Award in Recognition of Contributions and Outstanding Service to the Dental Laboratory Profession and in
2009 he was honored with the DLAT Hall of Fame Award.
With appreciation to SafeLink Consulting, Inc. | 1 hour Regulatory Standard credit
SPONSORS
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2016 EXHIBITORS
AS OF PRESS TIME
ARGEN CORPORATION
CORA REFINING
NOWAK DENTAL SUPPLIES, INC.
Argen Corporation is a worldwide leader in
dental alloys, dental zirconia, digital dentistry
and scrap refining services. Argen is the largest dental alloy manufacturer in the world,
offering over 600 precious and non-precious
alloys to more than 100 countries. Argen
Digital offers Selective Laser Melted (SLM)
copings in high noble, noble and non-precious, Digital Precious Metals in 20 of Argen’s
Most Popular Alloys, SLM Captek, Custom
Abutments, ArgenZ Zirconia discs and milled
units, Digital Models, ArgenPMMA Temps,
ArgenWAX and Digital Scanners.
Since 1976 Cora has provided refining
services to clients in all 50 states and Canada.
With accuracy and consistency, payments
are processed within 1-2 weeks.
One stop shop for all lap supplies and equipment. Family owned for over 65 years.
5855 Oberlin Drive
San Diego, CA 92121
(800) 255-5224
www.argen.com
ATLANTA DENTAL SUPPLY
1650 Satellite Boulevard
Duluth, GA 30097
(800) 241-3743
www.atlantadental.com
Full service dental supply company includes
lab products/merchandise, denture teeth, and
equipment.
AXIS MILLING
105 Westside Drive
LaGrange, GA 30240
(706) 882-1944
www.axisdentalmilling.com
Axis Milling is a premier dental milling center
specializing in zirconia copings, full contour
crowns, shaded temporary crowns, wax and
pmma copings.
CARDCONNECT
7300 College Boulevard, Suite 600
Overland Park, KS 66210
(913) 953-5308
www.cardconnect.com
Since 2002, CardConnect has helped thousands of businesses streamline and simplify
their payment processing while providing the
best security solution available.
CARESTREAM DENTAL
1765 The Exchange
Atlanta, GA 30339
(800) 944-6365
www.carestreamdental.com
Carestream Dental provides industry-leading
digital impression solutions with workflows
geared towards restorations, orthodontics
and implants. The company offers precise
diagnoses, improved workflows and superior
patient care by improving communication
between labs and practitioners with its innovative intraoral scanner and precise CAD
software. For more information or to contact
a Carestream Dental representative, call
800.944.6365 or visit www.carestreamdental.com.
30 Nassau Terminal Road
New Hyde Park, NY 11040
(800) 844-2040
www.corarefining.com
DENTSPLY PROSTHETICS
570 W College Avenue
York, PA 17405
(800) 877-0020
www.prosthetics.dentsply.com
DENTSPLY Prosthetics is a leading provider
of prosthetic materials for dental laboratories.
Providing proven solutions has made
DENTSPLY Prosthetics’ Ceramco®, Trubyte®, and Austenal® brands trusted staples
in the dental laboratory for over 110 years.
DENTSPLY Prosthetics offers a comprehensive range of fixed and removable products,
including industry recognized brands such
as Portrait® IPN®, Lucitone®, Vitallium®,
Ceramco®, Celtra® and Cercon®.
FRICKE INTERNATIONAL, INC.
165 Roma Jean Parkway
Streamwood, IL 60107
(800) 537-4253
www.frickedental.com
INSIDE DENTAL TECHNOLOGY
104 Pheasant Run, Suite 105
Newtown, PA 18940
(215) 504-1275
www.insidedentaltech.com
IDT is the industry’s complete information
resource supporting the commitment of lab
owners and managers to remain competitive
and provide optimal patient care.
IVOCLAR VIVADENT, INC.
175 Pineview Drive
Amherst, NY 14228
(800) 533-6825
www.ivoclarvivadent.com
Ivoclar Vivadent is a market-leading provider
of innovative dental materials for quality
esthetic dentistry.
6716 Highway 11
Carriere, MS 39426
(800) 654-7623
www.nowakdental.com
PREAT CORPORATION
100 S. 4th St.
Grover Beach, CA 93433
(800) 232-7732
www.preat.com
Technicians first choice for the widest selection of precision attachments and implant
components with the best technical service
and prices.
SAFELINK CONSULTING, INC.
327 Dahlonega St. Ste 601A
Cumming, GA 30040
(770) 205-6745
www.safelinkconsulting.com
Health and Safety Programs, Quality
Management Systems, FDA, DAMAS, ISO,
Consultation Audits, Training, Workshops,
Webinars, and Written Programs.
SEBRITE AGENCY, INC.
5421 Feltl Road
Suite #140
Minnetonka, MN 55343
(800) 366-6466
www.sebriteagency.com
Sebrite Agency, Inc. has specialized in servicing the insurance needs of dental laboratories
on a national basis since 1986.
SIRONA DENTAL INC.
4835 Sirona Drive
Suite 100
Charlotte, NC 28273
(855) INLAB-4U
www.inlab.com
Scanners, mills, digital impressioning.
ZAHN DENTAL
135 Duryea Road
Melville, NY 11747
(800) 496-9500
www.zahndental.com
1395 Southlake Parkway
Morrow, GA 30260
(800) 468-3319
www.nilabsolutions.com
Zahn Dental is proud to offer the latest
business solutions, latest technology and most
innovative materials to assist dental laboratories run a more profitable business. We look
forward to supporting you from start to finish,
you can rely on Zahn.
NADL/NBC/FDLT
ZIRKONZAHN USA, INC.
LABORATORY SOLUTIONS
325 John Knox Road, Suite #L103
Tallahassee, FL 32303
(800) 950-1150
www.nadl.org
www.nbccert.org
www.dentallabfoundation.org
Through these organizations, we are working
diligently to advance the role of the dental
technician, foster an environment of formal
education, and administer professional
standards for certification.
19
6577 Peachtree Industrial Boulevard
Norcross, GA 30092
(800) 989-8931
www.zirkonzahn.com
Digital and manual dental technology, as well
as a leading manufacturer of full contour
zirconia and a complete line of pre and post
sintering stains.
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