York Region Transit (YRT/Viva) System Performance

Transcription

November 16, 2015
Adrian Kawun
Presentation to the City of Markham
Development Services Committee
2016 Annual Service Plan
YRT/Viva Five-Year Strategic Plan
Markham Development Services Committee, November 16, 2015
4. Next Steps
 2016 Annual Service Plan
 Business Model
 System Performance
 2016-2020 Transit Strategy
3. Transit Planning
2. 2015 Accomplishments
 GTHA Service Area Comparison
 YRT/Viva Services
1. System Overview
Overview
Slide 2
YRT/Viva Services
Slide 3
Large geographical area and unique communities challenge transit delivery
GTHA Transit Service Area
Slide 4
Region-owned facilities
Competitive procurement process


Maintain four divisions
Private contractors deliver service


Slide 5
Endorsed by Council in January 2006

Endorsed by Council in October 2008

Operating and maintenance contracts in place beyond Council term
Bus Garage Strategy
Contract Strategy
YRT/Viva Business Model
Viva Division-Region owned
Southeast Division-Leased
Southwest Division-Region owned
North Division-Region owned
Facilities Strategy
Slide 6
Since amalgamation ridership has grown from 7 million to 22.7 million
YRT/Viva Revenue Ridership
Slide 7
New technologies enable more passenger trips within budget
Mobility Plus Ridership
Slide 8
Continued improvement, reliability and quality service is YRT/Viva’s focus
On-Time Performance
Slide 9
$10,374/day
$12,447.25/day
$22,820 per day to operate the 22 lowest performing routes
4x Average Fare
3x Average Fare
Net Cost Per Passenger (February 2010 rush hour)
Slide 10
$7,618/day
4x Average Fare
Reduced number of routes to 16 at an operating cost of $13,620/day
$6,002/day
3x Average Fare
Net Cost Per Passenger (February 2015 rush hour)
Slide 11
$64,206/day
$22,714/day
$86,920 per day to operate the 51 lowest performing routes
4x Average Fare
3x Average Fare
Slide 12
Net Cost Per Passenger (February 2010 non-rush hour)
$18,353/day
$7,493/day
Reduced number of routes to 33 at a cost of $25,846 per day
4x Average Fare
3x Average Fare
Slide 13
Net Cost Per Passenger (February 2015 non-rush hour)
534.8 million
22.3 million
36.6 million
20.4 million
2.1 million
22.4 million
10.8 million
3.0 million
Toronto Transit
Commission (TTC)
Hamilton Street Railway
Mississauga Transit
(MiWay)
Brampton Transit
Burlington Transit
York Region Transit
(YRT/Viva)
Durham Region Transit
Oakville Transit
34
35
40
46
46
49
47
73
Revenue to Cost
Ratio (%)
104
406
1,776
98
267
179
235
632
Service Area
(square km)
89
195
520
54
359
463
221
2,873
Total
Vehicles
Slide 14
* 2014 CUTA Data – Ontario Urban Transit Fact Book
0.2 million
0.6 million
1.0 million
0.2 million
0.6 million
0.8 million
0.5 million
2.8 million
Service Area
Population
Revenue
Ridership
Transit
Agency
Transit Agency Comparison
2015 Accomplishments
Slide 15
Town Centre Boulevard rapidway opening
Davis Drive rapidway opening (Viva yellow)
Opening of the Viva Operations, Maintenance and Storage Facility
Viva transition to Tok Transit
MTO Community Transportation Pilot Grant





Customer Relationship Management System (CRM)

Slide 16
Call One Call Centre
Talk2yrt.ca
Wi-Fi at Richmond Hill Centre Terminal



Advertising Policy
Bus Advertising contract award
Para-transit PRESTO pilot
Customer Satisfaction Surveys




Customer focused and financial sustainability
Pan Am and Parapan Am Games

Slide 17
2005
2014
2013
Viva 10 Year Anniversary
Slide 18
2015
Community Partnership
Innovation Award for Family of Services
Innovative and good community partners
Crime Stoppers of York Region
Canadian Urban Transit Association
2015 Awards
Slide 19
Slide 20
#TheNewMeTime
York Region Man
York Region Man
Recognised by industry professionals
International Association of
Business Communicators
International Association of
Business Communicators
Canadian Urban Transit
Association Innovation Award
2015 Awards
Transit Planning
Slide 21
Service Planning Process
Slide 22
Slide 23
Customers access transit information through various communication channels
 Community events
 Newsletters
 Yrt.ca and social media
 Bus stop information
 On-bus information and surveys
 Newspaper advertising
 Councillor memos
 Stakeholder meetings
 Public Information Centres
Communications
Slide 24
Strategic Plan focuses on seven key objectives
2016–2020 Transit Strategy Objectives
Slide 25
YRT/Viva initiatives support GTA rapid transit integration
Transit Strategy Initiatives
Slide 26
2015
2016
2016
Existing Dial-a-Ride
Aurora
King
WhitchurchStouffville
Richmond Hill
Vaughan
Markham
2016
MTO Pilot
2016-2017
East Gwillimbury
Newmarket
MTO Pilot
2016-2017
Dates
Georgina
Municipality
Low Demand Transit Strategy (Dial-a-Ride)
Slide 27
Slide 28
Slide 29
 Construction mitigation
 New services implementation
Twenty-five service initiatives planned
 Restructure existing routes
 Service reliability and quality of service
2016 Annual Plan Highlights
(Highway 7, Bowes Rd. to Jane St.)
(pending Metrolinx acceptance)
 PRESTO para-transit solution
 Alternative Fuel Strategy
 Southeast garage land purchase
 Variable messaging signs
 Viva Wi-Fi pilot
 Mobile payment system
 Rapidway opening
 MTO Rural Strategy pilot program
 Facility Management Strategy implementation
2016 Projects
Slide 30
Markham Service Initiatives (existing service)
Slide 31
Markham Service Initiatives (proposed service)
Slide 32
Markham Service Initiatives (existing service)
Slide 33
Markham Service Initiatives (proposed service)
Slide 34
Markham Service Initiatives (discontinue service)
Slide 35
 Implement the Five-Year Transit Strategy
 Begin the 2017 Annual Service Plan process
 Communicate 2016 service changes to customers and residents
 Implement 2016 service changes in January, April, June, and September
 Present the approved Strategy and Plan to local Councils
as part of 2016 budget approval process
 Funding for new transit service initiative to be reviewed
Next Steps
Slide 36
Slide 37

York Region Transit (YRT/Viva) System Performance

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