Big Hearts for Little Hands Wins PARAGON Award Legislative
Transcription
Big Hearts for Little Hands Wins PARAGON Award Legislative
Vol. 46 No. 8 August 2009 See page 2 for complete details Legislative Session Wrap-Up COURTNEY LEVINUS Government Affairs Consultant This time of year I typically provide AMA members with a legislative wrap-up and summary of the bills that have managed to make it through the process, along with a summary of the budget. Unfortunately, this year the state budget is still in limbo! continued on pa Professional Publishing, Inc PO Box 30327 Portland, OR 97294-3327 continued on page 1e Big Hearts for Little Hands Wins PARAGON Award A community outreach program that helps provide homeless families, women and children with much-needed shelter and services at four state housing facilities won a special award for the AMA. The association is the 2009 recipient of the National Apartment Association (NAA) PARAGON Community Service Award for its Big Hearts for Little Hands community outreach program. The AMA received recognition during a special ceremony at the NAA Education Conference and Expo held June 25-27 at the Mandalay Bay Resort and Casino in Las Vegas. “We’re honored by the national recognition received for this important community outreach program,” says Pam McCarthy of Guardian Management LLC, co-chair of the 2008 Big Hearts for Little Hands Committee. “Big Hearts for continued on pa continued on page 17e PRSRT STD US Postage PAID Seattle, WA Permit #741 AMA representatives accept the National Apartment Association (NAA) Paragon Community Service Award at a special ceremony held in conjunction with the NAA Education Conference and Expo June 25-27 in Las Vegas. (From left): Tom Simplot, AMA president; Debra Hill Fox, 2008 Big Hearts for Little Hands co-chair, AskDebFox.com; Ron Shelton, NAA chairman of the Board; and Pam McCarthy, 2008 Big Hearts for Little Hands co-chair, Guardian Management, LLC. Please note any problems below and notify us at the above address: ❑ My name was misspelled ❑ Remove my name from the Apartment News mail list ❑ Change of address: Features From the Front Page AMA 2009 TUCSON EDUCATION CONFERENCE AND TRADE SHOW SEPT. 25 Make sure you’re in attendance at the exciting Tucson Education Conference and Trade Show Sept. 25 at the Tucson Convention Center! Find out about this year’s speakers, sessions and event schedule. ARIZONA MULTIHOUSING ASSOCIATIONSPONSORED PROGRAMS From the Front Page BIG HEARTS FOR LITTLE HANDS WINS PARAGON AWARD The association is the 2009 recipient of the National Apartment Association (NAA) PARAGON Community Service Award. The AMA received recognition at the NAA Education Conference and Expo June 25-27 in Las Vegas. Columns From the Front Page LEGISLATIVE WRAP-UP AMA Government Affairs Consultant Courtney LeVinus provides summaries of industry-related bills of the 2009 Arizona legislative session. 6 INDEPENDENT RENTAL OWNERS COUNCIL Landlords who allow residents to string along rent payments should use a partial rent agreement. 16 TAKE APPROPRIATE STEPS WHEN IDENTITY THEFT OCCURS Both landlords and affected residents should take preventative measures when a breach of information occurs. Departments 8 NEW REGULAR & ASSOCIATE MEMBERS 10 AMA EVENT INFORMATION & REGISTRATION 14 PROVISIONAL REGULAR & ASSOCIATE MEMBERS 17 LEGAL Q & A 18 PRODUCTS & SERVICES GUIDE Officers, Directors & Staff WEB SITE www.azama.org The Arizona Multihousing Association: ■ John Rials Chair of the Board ■ ■ Represents ethical rental housing providers in legislative, legal and regulatory matters. Provides services, products, educational programs and networking opportunities that enhance the general welfare and economic health of all our members. Cultivates opportunities for quality rental housing throughout Arizona. O fficers CHAIR of the board: John Rials, Greystar Real Estate Partners CHAIR-ELECT: Jodi Sheahan, MEB Management Services Jodi SHEAHAN Chair - Elect Strategic Planning Committee Chair Tributes Committee Chair VICE CHAIR: Lesa LaRocca, Trillium Residential, LLC Phoenix Education Conference and Trade Show Committee Co-Chair TREASURER: Lesley Brice, MC Management, LLC Finance Chair SECRETARY: Robert Hicks, Alliance Residential Company, LLC Government Affairs Committee Chair IMMEDIATE PAST CHAIR: Mike Clow, Greystar Real Estate Partners directors LESA LAROCCA Vice Chair LESLEY BRICE Treasurer Jennifer Ambrosius, The Greater Phoenix Apartment Guide Chapin Bell, The P.B. Bell Companies Brent Bebout, The YF Group Mike Bodin, Equity Residential Reid Butler, Butler Housing Company Amy Davidson, Cox Communications Terri Euchner, Sullens & Euchner, Inspired Management Services Communications Committee Chair Education Chair Kim Fitch, Nicolosi & Fitch George Garcia, Pinnacle, an American Management Services Company J. Mark Heldenbrand, J. Mark Heldenbrand, P.C. David Kotin, Kay-Kay Realty Jim Kowalski, Kowalski Construction Associate Member Council Chair Reverse Trade Show Committee Co-chair Omar Mireles, HSL Asset Management Melanie Morrison, MEB Management Services Tucson Government Affairs Subcommittee Chair Jay “Corky” Northrop, Tiempo Kim Pacheco, Scotia Group Management, LLC Dale Phillips, Mark-Taylor Residential Perspectives & Projections Committee Chair Erica Reinke, Camden Property Trust Pam Sahlin-McCarthy, Guardian Management Community Relations Committee Chair Joanne Schlueter, Redi Carpet Phoenix Education Conference and Trade Show Committee Co-chair Christine Shipley, Dunlap & Magee Property Management Amy Smith, RPI Services Janssen Tanner, Picerne Development Pete TeKampe, Marcus & Millichap Dean Wegner, Lions Gate Mortgage Independent Rental Owners Council Chair Debbie Willis, The P.B. Bell Companies staff robert hicks Secretary MIKE CLOW Immediate Past Chair TOM SIMPLOT President Tom Simplot President [email protected] Direct Line: 602-296-6201 Eric Richard Director of Communications [email protected] Direct Line: 602-296-6205 Misty Oxborrow Manager of Sponsors & Events [email protected] Direct Line: 602-296-6209 James Tunnell Manager of Member Relations [email protected] Direct Line: 602-296-6212 Janice Olson Membership Manager [email protected] Direct Line: 602-296-6208 Todd Bradford Manager of Member Benefits [email protected] Direct Line: 602-296-6203 Jake Hinman Legislative Analyst/Research Assistant [email protected] Direct Line: 602-296-6211 Erika Kowalski Membership &Accounting Coordinator [email protected] Direct Line: 602-296-6210 Lucina Chavez Community Outreach Specialist [email protected] Direct Line: 602-296-6213 Robert Schmitz Events/Education Account Coordinator [email protected] Direct Line: 602-296-6204 Sharon Anck [email protected] Direct Line: 602-296-6200 Brent Davis Southern Arizona Coordinator [email protected] Direct Line: 520-323-0643 Cathy Wagner Southern Arizona Coordinator [email protected] Direct Line: 520-323-0643 Joanna Grassinger Southern Arizona Coordinator [email protected] Direct Line: 520-323-0643 Apartment News (ISSN 0746-0686) is published monthly by Professional Publishing, Inc. for the Arizona Multihousing Consulting Corporation. Advertising rates available upon request. We are not responsible for nor guarantee any information, statements, products or services of any advertisers in the publication. The articles herein do not necessarily represent the views of the corporation or the majority of its members, unless so stated. Reproduction in part or whole is forbidden without written permission. Complete control, management and ownership along with the copyright and trade name belong to the Arizona Multihousing Consulting Corporation, 5110 N. 44th St., Suite L160, Phoenix, AZ 85018. Periodical postage paid at Snohomish, Washington. Copyright © 2009 Arizona Multihousing Consulting Corporation. All rights reserved. POSTMASTER: Please send address changes to: Apartment News, PO Box 698, Portland, OR 97207-0698. Phone: 602-296-6200 or toll-free 800-326-6403. FAX: 602-296-6178. Tucson Office: Phone: 520-323-0643. FAX: 520-323-3399 continued from front page, Legislative The Legislature, which starts the second Monday of January, technically must complete its work, including balancing the budget, in 100 days. This means it must complete all legislative matters and send all bills to the governor by early April. In all my years of lobbying, I have not once seen legislators accomplish this, although in 2000 they did complete their work by the end of April. After 170 days of session, many late nights and, at times, a rather inhospitable environment, the Legislature transmitted the budget bills and approximately 200 general bills to Gov. Jan Brewer. The budget bills actually missed their constitutional deadline of July 1 by about six hours, arriving on the governor’s desk at 6:30 a.m. The Legislature then adjourned sine die at 7:30 am. By about noon that same day, the governor promptly vetoed virtually all the budget bills except the General Appropriation bill (the money bill), which she lineitem vetoed several provisions that had the effect of reducing cuts and increasing spending for certain agencies, including the Department of Economic Security, the Department of Environmental Quality, the Department of Health Services, state universities and K-12 education. The line-item veto and the veto of all other budget bills had the effect of increasing the total budget by $1.3 billion and putting another $2.3 billion of federal stimulus dollars in jeopardy. The governor called a special session to complete the budget and refer a temporary sales tax increase of 1 cent to the Arizona voters. Legislators returned to the Capitol on July 6 to continue budget negotiations. They passed two significant bills that day, which the governor signed to protect the $2.3 billion in federal stimulus dollars. The bills include a fix to the K-12 budget, which increased school spending from $3.2 billion (included in the original budget) to $3.6 billion, as well as appropriations for health and welfare. There is still much negotiation on the sales tax referral, as many Republicans in both the House and Senate are adamant in their opposition to the governor’s plan. As of July 13, over 200 bills were signed, vetoed or allowed to go into law without the governor’s signature. These laws will become effective on Sept. 29 unless they were passed with an emergency clause. AMA LEGISLATION The AMA started the session with five proactive bills. However, due to the difficulties of the budget and the fact that the Senate did not hear any bills until the last two weeks of the session, the Government Affairs Committee determined it was in our best interest to hold off on our bills this year and save the political capital for more critical fights we may face in 2010. The following is a summary of the proactive bills and other legislation the association was supporting, opposing or amending during the session to protect our members. AMA PROACTIVE BILLS HB2167 – Water Districts. Introduced by Rep. Bill Konopnicki, R-Safford, to address inequity in water rates that AMA members are subjected to in Oro Valley (Metro Water District), the bill requires water dis- tricts to have just and reasonable rates and not allow one user class to subsidize another. Although this bill did not get a hearing due to opposition, we will continue to work on this issue with the bill sponsor and some of our elected officials from southern Arizona. provision to “freeze” or “lock-in” impact fees for two years and prohibit municipalities from imposing new or increased fees. We will be working during the budget renegotiation phase to get these provisions and others included in the new budget bills. HB2259 – Development Impact Fee Reform. The proposed bill addresses municipal impact fee processes and procedures. Introduced by Rep. Andy Biggs, R-Gilbert, the bill is identical to the legislation vetoed by former Gov. Janet Napolitano last session. Many of the bill provisions are the same ones included in last session’s vetoed legislation, so we will continue working with legislators this summer to address the reform needs. In addition, the vetoed budget contained a SB1069/SB1140– Justice Court Fees. Introduced by Sen. Jonathan Paton, R-Tucson, the legislation would eliminate the justice court automatic annual increase. Although supportive of our concerns, legislative leaders felt they could not impose this bill upon the courts due to budget cuts they were already facing. continued on pa continued on page 3e INSURE your Apartment Complex with All the coverage you need At a cost that makes sense to you! 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August 2009 APARTMENT NEWS 1 Real Estate Credits RE Credit is pending approval on each session SCHEDULE AT A GLANCE Registration, Continental Breakfast and Networking Session I - Keynote Speaker Presentation 8 – 9 a.m. 9 – 9:45 a.m. TOTAL TEAM PERFORMANCE - MARKETING AND LEASING SPEAKER: Toni Blake SPONSOR: Greater Tucson Apartment Guide From the first glance at your advertising to their first look at your landscape, every decision you make creates the value of your product in the consumer’s perception. Toni Blake will show your TOTAL TEAM how to establish a “value-selling” philosophy at your community. Learn the latest ideas for positioning your product, attracting the best customer and powerful new procedures to influence the consumer’s decision process. The Internet, e-mail, automation and new technologies have all changed the way we communicate. Are you using these amazing, easy tools for telephone, follow-up, property presentation and closing? This program contains the trends, most current tools and newest ideas for attracting the best resident while maximizing your rents. Knowledge is power—don’t miss this event! Break Session II - Breakout Speaker Presentation 9:45 – 9:55 a.m. 10 – 11 a.m. SEVEN DEADLY SINS OF FAIR HOUSING SPEAKER: Nadeen Greene, Senior Counsel with For Rent Media Solutions SPONSOR: For Rent Media Solutions With her vast experience, Nadeen Green will explore the “Seven Deadly Sins of Fair Housing” for all team members. This session will efficiently cover major and repetitive fair housing issues involving landlords and provide practical hints to do it better, the fair housing way! An attorney since 1979, Green has taught fair housing law to the multi-family housing industry since the Fair Housing Amendments Act went into effect in 1989. She has presented more than 900 seminars to apartment management companies and state and local apartment associations nationwide. Break Session III - Keynote Speaker FEATURE Preseation 11 – 11:10 a.m. 11:15 a.m. – 12:15 p.m. TOTAL TEAM PERFORMANCE - CUSTOMER SERVICE SPEAKER: Toni Blake SPONSOR: Greater Tucson Apartment Guide Learn unique and effective ideas for customer service and motivating your residents to stay! This program will change the way you manage your property, serve your customer and renew residents. Prepare yourself to walk out with new tools, techniques, plans, ideas, affiliations and resources that will give your TOTAL TEAM the advantage. Customer service is not just what you do—it is who you are. Toni Blake will help you discover your innate ability for diplomacy, negotiating, and demonstrating extreme confidence and personal excellence. This seminar speaks to the heart of customer service—compassion, understanding and integrity. She will share innovations, techniques, procedures and powerful social trends and give your entire team deeper, more powerful tools for successfully managing relationships. Mid-Show Networking Luncheon Trade Show Exhibit Hall Open Closing Ceremony - $1,000 Grand Prize Drawing 12 – 2 p.m. 2 – 5 p.m. 5 p.m. SPONSOR: Apartments.com Powered by Tucson Newspapers Must be present to win! Trade Show Exhibit Hall Closes REGISTRATION GUIDELINES 5 p.m. NOTE: The Mid-Show Networking Luncheon cannot be attended without a Full-Day or Half-Day registration. Registration must be accompanied with full payment. No refunds after Sept. 11, 2009. Complete the registration form as information should appear on attendee name badges. Representatives of vendor/supplier companies must be a registered exhibitor to attend the Mid-Show Networking Luncheon and Trade Show. FULL-DAY REGISTRATION 8:30 a.m. – 5 p.m. HALF-DAY REGISTRATION Noon – 5 p.m. EXHIBITS ONLY REGISTRATION: 2 – 5 p.m. Includes continental breakfast, three speaker sessions, Mid-Show Networking Luncheon and trade show exhibits Includes Mid-Show Networking Luncheon and trade show exhibits; Does not include continental breakfast or seminars Includes Exhibits ONLY; Does NOT include breakfast, lunch or seminars EARLY BIRD (BEFORE AUG. 29) ) REGULAR (SEPT. 1 - 10)) AFTER SEPT. 10 & AT THE DOOR Member Only: $95 EARLY BIRD (BEFORE AUG. 29)) - 10)) Member: $110 ■ Non-member: $150 REGULAR (SEPT. 1 Member: $125 ■ Non-member: $165 AFTER SEPT. 10 & AT THE DOOR Management Company: Phone: Member Only: $65 EARLY BIRD (BEFORE AUG. 29)) Member: $75 ■ Non-member: $120 REGULAR (SEPT. 1 Member: $95 ■ Non-member: $135 AFTER SEPT. 10 & AT THE DOOR - 10)) Member Only: $25 Member: $30 ■ Non-member: $55 Member: $35 ■ Non-member: $60 Contact Person: Fax: Registrant’s Name E-mail: Property Name Circle Choice Price FULL-DAY HALF-DAY EXHIBITS ONLY FULL-DAY HALF-DAY EXHIBITS ONLY FULL-DAY HALF-DAY EXHIBITS ONLY FULL-DAY HALF-DAY EXHIBITS ONLY FULL-DAY HALF-DAY EXHIBITS ONLY FULL-DAY HALF-DAY EXHIBITS ONLY TOTAL PAYMENT INFORMATION METHOD OF PAYMENT: ❑CHECK: AMT. ENCLOSED: $ Name as it appears on card: Card number: OR CHARGE TO: ❑VISA ❑MasterCard ❑AMEX Billing zip code: Expiration date: SEND REGISTRATION FORM AND PAYMENT TO: Arizona Multihousing Association, 5110 N. 44th St. #160L, Phoenix, AZ 85018 Phone: 602-296-6200 or 800-326-6403 Fax: 602-296-6178 Register online at: www.azama.org 2 APARTMENT NEWS ❑Discover Card ❑Diners Club SPECIAL SERVICES Please check here if you require special accommodations to fully participate. Attach a written description of your needs. August 2009 continued from page 1, Legislative SB1277 AZ Landlord Tenant Act Amendments. Rep. Barbara Leff, R-Paradise Valley, introduced the legislation on behalf of the AMA. The bill will allow for an immediate eviction if criminal activity occurs off of the property. Activities include murder, gang activity, prostitution, selling or manufacturing drugs and criminal syndicate activity. It also makes the resident responsible for guest activities if they are granted access to the property. HB2503 Register of Contractor – Residential Recovery Fund. Introduced by House Majority Leader John McComish, R-Ahwatukee, the bill will allow owners of single-family rental homes to participate in the residential recovery fund. The fund currently is limited to owners that occupy their single-family home. The bill sponsor is willing to re-introduce this bill during another future session, but could not move forward with it this session as the state once again swept the Contractor Recover Fund, leaving a balance of less than $1 million. Sen. Leff will convene an ad hoc stakeholder group this summer to address registrar of contractor issues as well as recover fund concerns and equity. budget deficit.) Senate President Bob Burns, R-Peoria, and House Speaker Kirk Adams, R-Mesa, have committed their full support of these bills. This provision was part of the vetoed budget package, and legislators must address it prior to the Aug. 1 release of property evaluation notices. If not, it will automatically return and all classes of property will be impacted by the tax increase. BILLS OF INTEREST HB2080 Contractor Retention – The legislation introduced by Rep. Laurin Hendrix, R-Gilbert, would have changed the retention requirements as well as many other changes to the state prompt pay statutes. After much negotiating with the subcontractors associations, we are still not able to reach agreement on retention reform. We expect this bill will be back HB2073, SB1007 and SB1107 – State Equalization Tax Rate. With a whole host of supporters, the Legislature saw the introduction of three bills to eliminate the state equalization tax rate set to return in 2010. (The Legislature has already calculated the $250 million annual cost into the 2010 again next year, as we have seen it ever year for the last seven years. HB2220 & SB2167 – Private Property Trespass Towers. Introduced by Rep. Biggs and Rep. Ed Ableser, D-Tempe, the bill establishes new regulations for private property trespass towing companies. The provision of concern to the AMA, which was also included in last year’s bill that we defeated on the last day of session, is that towers can bill the property owner for towed vehicles if the owner refuses to pay towing and storage fees. The legislation requires towing companies to release the vehicle even if the owner does not pay. This year the original bill did not get make it to the floor of the House, so the bill sponsor had the bill provisions amended continued on pa continued on page 4e AMA/COX COMMUNICATIONS 14TH ANNUAL PAR TEE GOLF TOURNAMENT 2009 Golf and Party Registration WHO All Arizona Multihousing Association Members, Golfers and Non-Golfers WHEN FRIDAY, OCTOBER 16, 2009 6:30 a.m. Registration 8 a.m. Shotgun Start 1:30 p.m. Awards Luncheon and Party WHERE ARIZONA BILTMORE RESORT 2400 E. Missouri Ave., Phoenix INFO $200 per player - includes golf, awards lunch and party $39 per person includes awards luncheon and party (for non-golfers) Party is open to everyone. Invite your spouse, friends & co-workers APPROPRIATE GOLF ATTIRE IS REQUIRED, WHICH IS A COLLARED SHIRT WITH SLEEVES AND GOLF OR WALKING SHORTS OR GOLF SLACKS. NO BLUE JEANS OR DENIM OF ANY KIND. REGISTER NOW! First Come, First Serve (Maximum 36 Teams) PLAYER & PARTY REGISTRATION DEADLINE: Friday, OCTOBER 2, 2009, OR UNTIL SOLD OUT (Advanced Registration for Golf & Party Required) Contact Person: Company Name: Address: Phone: E-mail: NOTE - You may register a maximum of four players per team. Individual players will be assigned a foursome on space availability. 1. Company 2. Company 3. Company 4. Company PARTY REGISTRATION ONLY (For non-golfers) 1. Company Phone 2. Company Phone Method of Payment: Check: Amt. Enclosed: $ or Charge to: ❐ VISA ❐ Mastercard ❐ AMEX ❐ Mastercard ❐ Diners Club Name as it appears on Card: Card Number: Billing ZIP Code: Exp. Date: $ Enclosed for $ Enclosed for party $ Total amount enclosed golfers @ $200 each attendees @ $39 each Mail or deliver form with your payment to: Arizona Multihousing Association, 5110 N. 44th St., Ste. L160, Phoenix, AZ 85018. Fax: 602-296-6178 August 2009 APARTMENT NEWS 3 Thank You to the Sponsors of the 2009 Tucson Education Conference and Trade Show (As of mid-July) Grand prize TITLE SPONSOR continued from page 3, Legislative onto another bill in the Senate on the last day of committee hearings. The AMA was successful in identifying a number of senators who supported our position and garnered the support necessary to protect property owners and remove the towing provisions on the floor of the Senate. ATTENDEE INVITATION breakout session HB2378 Construction Sales Tax. The bill, introduced by Rep. Rick Murphy, R-Peoria, will require a vote of mayor and council to continue to impose a construction sales tax higher than the municipal sales tax. The bill in the original bill only protected residential (single-family) construction; thus, we amended the bill to include multi-family construction and rehabilitation. This Cross Roads Grading & Paving L.L.C. PAVING DING A R G Service Beyond the Surface • Complete Ashpalt & Paving Maintenance • Complete New Construction Site Work PHONE (602) 595-1358 FAX (602) 595-1488 www.crossroadsgradingandpaving.com Licensed • Bonded •Insured R.O.C. 216906 BAR Mid-Show Networking Luncheon was another bill provision included in the vetoed budget. HB2269, HB2464, HB2545 HB2601, SB1108, SB1210, SB1413 Foreclosure, Tenant Notification. This is the hot topic of the session, as you can see by the number of bills introduced on the subject. HB2269 was the only bill to move through the process; however, it ran out of time and did not make it to the governor’s office. Heavily amended in the House to address AMA concerns regarding notice and security deposits, the bill as introduced required the landlord to provide notice. We urged the bill sponsor to require the mortgage company to provide the notice. In addition, the bill would have required the landlord to use the security deposit to pay for the final month’s rent, even if the security deposit is less than onemonth rent. Fortunately, the bill sponsor agreed to remove this controversial provision. SCR 1026 Secret Ballots Protecting Fundamental Rights. Introduced by Sen. Paton, the bill will prevent unions from organizing in Arizona without a secret bal- DECORATIONS lot election. Voters must ratify this during the 2010 elections. This is considered a pre-emption to the Federal Card Check legislation that the National Apartment Association and the National Multi Housing Council have been fighting for the last year and is on the top of the union agenda for 2009. We are still unclear of the impact this bill will have SB1173 – Public Housing Legal Presence. Introduced by Sen. Russell Pearce, R-Mesa, the legislation will require applicants to prove legal presence to the public housing authority. It will not require the landlord or its agents to verify immigration documentation. The bill did pass the Senate Committee, but did not make it any further. SB1317 – Housing Dept Rule Making Exemption. The bill, introduced by Rep. John Nelson, R-Litchfield Park, will exempt the Arizona Department of Housing from the rule-making process. The AMA is working with a few members involved in the affordable housing procontinued on pa continued on page 17e ARIZONA REPIPE SPECIALISTS Arizona Repipe Specialists for Over 30 Years Why Repipe Your Plumbing System? + Enjoy clean, clear water - FREE from rust + Experience powerful water pressure! + Indulge in a comfortable shower - anytime! CALL TODAY FOR A FREE ESTIMATE! Ph: 866.956.7777 Email: [email protected] ROC255285 Fully Licensed & Insured • Financing Available (O.A.C.) • Member Better Business Bureau www. arizonarepipespecialists.com 4 APARTMENT NEWS August 2009 . . 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View .. .. .. .. .. .. .... ........ 88.. ..Southwestern Columbia River Systems Roofing.Blind True 18Front Cover Columbia River Roofing .Cannon .. .. .. ... ...Farris .. ... ... 15 True View . . . . . .. .. .. .. ..LLC .. .. .. ... .......... ... ... ..Inside . . .. 18 Cannon Farris (Wachovia) . . . . . . . . 20 Floors, Columbia River Roofing . 15 True View . . . . . 18 Front Page (Wachovia) . . . . . . .. .. 20 Columbia River Roofing . . . . . . . . . 15 True View . . .Floors, . . . . .LLC . . . . . . . . .....Inside . 18 Nationwide. .Tree . . .Management .Management . . . . . . . . . . (602) 392-2292 Conservice Utility & Billing American Utility SCI Construction Valleywide* . . . . . . . (602) 243-0332 Turner Statewide* . . . . . . . ... ... ... .... ... ... ... ...(602) VENDING SERVICES Nationwide. .Tree .... (602) 392-2292 Conservice Utility &(630) Billing SCI Construction Valleywide* . . . .267-7778 . . . (602) 243-0332 Nationwide. ......Management, ..Management .................LLC 218-1430 Kleer Panes Turner American Drapery & Blind Genie Services VENDING SERVICES Conservice Utility & Billing Nationwide* .. .. .. ..Management, .Management ... ...(866) 866-0333 Valleywide* . (602) 273-6009 Nationwide. . .. ........ .. ........LLC (630) 218-1430 Valleywide* . . . . .& . .Blind . . . . . . . . (602) 243-0332 Sunmaster Kleer Panes Genie Services American Drapery Valleywide* . .. . .. ... .. . .. ... .. . .(866) 273-6009 Conservice Utility &. (602) Billing Nationwide* . . . . .Management 866-0333 Valleywide* . Sunmaster Comptrol Technologies Valleywide* . . . . . . ........... ...........(623) 582-6111 Valleywide* ......582-6111 ....... (602) (480)243-0332 275-4252 Larsen Vending Nationwide* Zonascapes, Inc. Valleywide* . . . . . .& .....Tucson*. ....... ............(623) Nationwide* . Systems, . . . .Inc. . . . .Inc. . . . . . . (866) 866-0333 Energy Billing Comptrol Technologies Sunmaster Valleywide* (602) 268-1427 Valleywide* . . . . . . . (888) (480) 232-4832 275-4252 Larsen Vending Nationwide* . . . . . Zonascapes, Merkel Fabrication, Inc. Nationwide* ..Systems, ....................Inc. Energy Billing Sunmaster Valleywide* & . . . .. .. .. (888) (602) 232-4832 268-1427 Nationwide. (602) 392-2292 Valleywide* ......................(866) . (623)866-0333 915-9002 Metro Phoenix* (602) 257-8727 AZ PARTSMASTER (Phoenix) Merkel Fabrication, Inc.Tucson*. WINDOW COVERING Energy Billing Nationwide. ..Systems, .. ...... ..........Inc. (800) 637-4242 Valleywide* . ........... .......(602) . (623)257-8727 915-9002 Nationwide. (602) 392-2292 Valleywide* & Tucson*. . . . . . . (602) 268-1427 Top Coat (Comet Mountain Enterprises) Metro Phoenix* Valleywide* . . . . . . . . . . . . . . . (602) 505-1285 AZ PARTSMASTER (Phoenix) WINDOW Energy Billing Nationwide. . Systems, . . . . . . . .Inc. . . . . . . (800) 637-4242 Valleywide* . . . (602) 268-1427 Top Coat Enterprises) Valleywide* . . .(Comet . .COVERING .. ..Mountain . .. .. .. ..(602) Vilar Vending, Statewide* ..&.. ..Tucson*. . . . .505-1285 233-3580 UTILITIES VENDING SERVICES Preferred Multi Services, Inc. Nationwide. . .Inc. . . . . . . . . . . . . . (800) 637-4242 Southwest Gas Corporation Top Coat (Comet Enterprises) Valleywide* 442-1166 UTILITIES Vilar Vending, Statewide* . . . . Inc. .Mountain . .&.. ..Blind American Drapery Preferred Multi Services, VENDING SERVICES Nationwide. . .Inc. .Technologies . . . . . . . . . . . . (800) 637-4242 Southwest Gas Corporation Top Coat Enterprises) Valleywide* .. .. .. ..944-6004 .. .. .. (602) (602) 233-3580 442-1166 Metro Phoenix (480) 502-0905 AZ PARTSMASTER Comptrol American &... ..Blind Valleywide* . . .(Comet .Drapery . . ... ... ... ...Mountain . ... ...(Tucson) (602) Southwest Corporation Tucson* & Gas Surrounding Area* (520) 502-0905 794-6449 Valleywide* . . . . . . . (602) 442-1166 Tyler J. Construction Comptrol Technologies Metro Phoenix . . . . . . . . . . . . . (480) Valleywide* . . . . . . . . . . . . (602) 944-6004 Larsen Vending AZ PARTSMASTER (Tucson) Nationwide* . . . . . . . . . . . . . . (888) 232-4832 Southwest Gas Corporation Tucson* & Surrounding Nationwide. . . . . . .Area* . . . . . . .. .(520) . (602)794-6449 392-2292 Valleywide* . . . . . . . . . . . . . . . (602) 442-1166 Tyler J. Construction SCI Construction Larsen Vending Tucson* & Surrounding Area* (520) 573-5828 Nationwide* . . . . . . . . . . . . . . . (888) 232-4832 Nationwide. .. ..... .. ..Area* ..... .. .. .....(520) . (602)794-6449 392-2292 SCI Tucson* Construction Tucson* &ALLOCATION Surrounding VENDOR COMPLIANCE Tyler J. Construction Valleywide* .. .. ... .. .. (Phoenix) . . . .243-0332 . . (480) 573-5828 239-4031 Metro Phoenix* .Utility (602) 257-8727 AZ PARTSMASTER Conservice Management & Billing Valleywide* . .&. Inc. .Surrounding . . ... .BCI ... ...(602) UTILITY BILLING Tucson* &ALLOCATION Surrounding 794-6449 VENDOR COMPLIANCE Tyler J.Co. Construction Valleywide* . ... .. .. (Phoenix) .Area* . . .243-0332 . . .. (520) (480) 239-4031 Metro Phoenix* .Utility . . . .Management .Area* . . . . ... (520) (602) 257-8727 Blind Conservice & Billing AZ PARTSMASTER Valleywide* . . . . . . . . . . . (602) UTILITY BILLING Valleywide* ............................ (480) Nationwide* . . . . . . . . . . . . . (866) 866-0333 Sunmaster Vilar Vending, Inc... ..LLC Blind Co. Inc. Statewide* ...BCI (602)239-4031 233-3580 Compliance Depot UTILITY ALLOCATION WINDOW CLEANING Nationwide* . . . . BILLING . . . . . . . . . (866) 866-0333 Valleywide* .......268-1427 Sunmaster American Utility Management Vilar Vending, Inc. Statewide* ....................(602) 834-8098 Statewide* ....... (480) (602)239-4031 233-3580 Compliance Depot UTILITY ALLOCATION Energy Billing Systems, Inc. WINDOW CLEANING Valleywide* & Tucson*. American Utility Metro Phoenix . . LLC ........BILLING ....Inc. ....... (214) (480)291-8900 502-0905 Statewide* . . . . ..... ... ... (Tucson) . . . .268-1427 . . . (480) 834-8098 AZ PARTSMASTER Nationwide* . Billing . ....Management Energy Valleywide* &For Tucson*. .. ..(602) WINDOW CLEANING American Utility Management Nationwide. (630) 218-1430 Metro Phoenix ..... ..Systems, (480) 502-0905 Kleer Panes Designs You Nationwide. ........... ............ ......(214) . (800)291-8900 637-4242 AZ PARTSMASTER (Tucson) Top Coat (Comet Mountain Enterprises) Nationwide* . . . . WINDOW CLEANING American Utility Nationwide. . (800)218-1430 637-4242 Nationwide. . . . Gas .Management .. .. Corporation . .. ... .. . .. ... .. . .(630) Top Kleer Coat (Comet Mountain Enterprises) Panes Designs For You Tucson* Surrounding Area* . (520) 573-5828 Southwest VENDOR COMPLIANCE Valleywide* . .& . . .Surrounding . . .. ... .. . .. ..(602) Nationwide. . . . . . . Corporation . . . . . . . . . (630) 218-1430 Comptrol Technologies VIDEO LIBRARY Kleer Panes Valleywide* . Area* . . .442-1166 . . .. (480) Nationwide* 517-0080 Tucson* (520) 275-4252 573-5828 Southwest Valleywide* . .& . .Inc. . . ... ...BCI .. ... .. .. .. ..(602) VENDOR COMPLIANCE Nationwide. . .&. Gas .Surrounding . . . . . . . .Area* . . . (630) Comptrol Technologies VIDEO LIBRARY Kleer Panes . . . .442-1166 . . . (480) 275-4252 Nationwide* 517-0080 Blind Co. Tucson* . (520)218-1430 794-6449 TylerValleywide* J. Construction Comptrol Technologies Nationwide. . . . . . . . . . . . . . . . (602) 392-2292 Valleywide* . . . . . . . . . . . . . . . (480) 275-4252 Distinctive Carpets, Inc. (Tucson) Tucson* & Surrounding Area* . (520) 794-6449 Blind Co. Inc. BCI Tyler J. Construction Compliance Depot LLC Director's Corner WINDOW COVERING Comptrol Technologies Nationwide. . . . . . . . . . . . . . . . (602) 392-2292 Valleywide* . . . . . . . . . . . . . . . (480) 275-4252 Valleywide* . . . . . . . . . . . (480) 239-4031 Distinctive Carpets, Inc. (Tucson) Statewide* . . . . . . . . . . . . . . (480) 834-8098 Compliance Depot LLC Director's Corner UTILITY BILLING WINDOW Valleywide* . . . . COVERING .... ... .......... ... .........(480) Nationwide. . .ALLOCATION . ..........BILLING . . . (602) Statewide* .. .. .. .239-4031 Statewide* . .. .. .. (520) (480) 745-2600 834-8098 Nationwide* ..........Tucson (214)392-2292 291-8900 UTILITY Metro PHX &....Metro (480) 229-2760 VENDING SERVICES WINDOW COVERING Nationwide. ....ALLOCATION ...Management ......................... (602) Statewide* .You . . . . .& . . Blind . . . . . . . . (520) 745-2600 Designs For WINDOW CLEANING Nationwide* .Utility . . .Tucson (214)392-2292 291-8900 American Drapery Metro PHX & Metro (480) 229-2760 American VENDING SERVICES WINDOW COVERING WINDOW CLEANING HD Supply Facilities Maintenance Designs For You American Drapery & Blind American Utility Management Resident Entertainment VENDING SERVICES VIDEO LIBRARY HD SupplyDrapery Facilities Nationwide. . . . . . Services . . . . . . . . . . (630) 218-1430 Nationwide* ................. (888) (480)232-4832 517-0080 Larsen Vending Kleer Panes American Nationwide* ...............& ......Maintenance Resident Entertainment VENDING SERVICES Nationwide. . . . . . Services . . . . . . . . .(623) . (630)696-5057 218-1430 KleerAmerican Panes VIDEO LIBRARY Valleywide* . .. .. .. .275-4252 (800) 431-3000 Nationwide* .Blind . .. .. .. (888) (480)232-4832 517-0080 Larsen Vending Nationwide* Valleywide* . . .Technologies Comptrol Valleywide* . . . Drapery . .Carpets, . ............. ...& .Inc. ...(480) Class aa Roofing Roofing Systems Systems .. .. .. .. .. .. .. .. .. .. .. 88 Sunmaster Sunmaster .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .11 .11 Valleywide* ...(Phoenix) . Blind . .(Tucson) . .275-4252 . . . (800) Distinctive Larsen Vending Metro Phoenix* .. .. .. .. .. .. .. .. .. .. .. .. (623) (602) 696-5057 257-8727 Nationwide* (888) 431-3000 232-4832 AZ PARTSMASTER Valleywide* . . . Comptrol Technologies Director's Corner Valleywide* . . . . . . . . . . . . . . (480) Class Selections Shutters, Blinds and CustomDrapery Distinctive Carpets, Inc. (Tucson) Larsen Vending Metro Phoenix* . . . . . . . . . . . . (602) 257-8727 Nationwide* . . . . . .(Phoenix) . . . . . . . . .CustomDrapery (888) 232-4832 AZ PARTSMASTER Nationwide. . . . . . . . . . . . . . . (602) 392-2292 Director's Corner WINDOW COVERING Selections Shutters, Blinds Nationwide. . ..... . . ...........(602) . (602)257-8727 392-2292 Statewide* . . (Phoenix) . .........and (520)233-3580 745-2600 Metro Phoenix* . ... .SHOPPER Vilar Vending, VIDEO MYSTERY AZ PARTSMASTER Statewide* .............UT, ........ (602) Metro PHX & Inc. Metro (480) 229-2760 WINDOW COVERING Columbia River River Roofing Roofing .. .. .. .. .. .. .. .. .. 15 15 True True View View .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 18 18 Statewide*, (602) 274-1310 Statewide* ......(Phoenix) ....CO, (520)233-3580 745-2600 Metro Phoenix* .SERVICES . .SHOPPER .Tucson . . . . . ...... (602) Vilar Vending, VIDEO MYSTERY AZ PARTSMASTER Statewide* .NM, . Blind . . .UT, .................... (602) Metro PHX & Inc. Metro (480)257-8727 229-2760 VENDING Columbia American Drapery .NM, & Statewide*, 274-1310 HDPARTSMASTER Supply Facilities Maintenance Vilar Vending, Inc. Metro Phoenix . .SERVICES . . .Tucson . . Services . . . . . . (480) 502-0905 Statewide* . Blind . . . Supply . .(Tucson) .CO, .... 233-3580 AZ VENDING Resident Entertainment Business Observations American Drapery & The Home Depot HD Supply Facilities Maintenance Vilar Vending, Inc. Metro Phoenix . . . . . . . . . . . . . (480) 502-0905 Statewide* . . . . . .232-4832 . . . (602) 233-3580 AZ PARTSMASTER Resident Entertainment Services(480) 502-0905 Larsen Vending Nationwide* . . . . Depot ... .. .. .. ... .....(Tucson) Business Observations The Home Valleywide* .. .. .(888) . . . 232-4832 . . . . (520) (800)573-5828 431-3000 Metro Phoenix AZ PARTSMASTER (Tucson) Tucson* Larsen Vending Nationwide* . .&. ..Surrounding ... .............Supply Valleywide* . ................................................the (623) 696-5057 AZ*, CA* &COMPLIANCE NV*. (623) 594-2113 VENDOR Twelve industry professionals are the tial; Audrey DeHoyos, The P.B. Bell maintenance program. NALP Statewide ..Area* .. .. .. .. .. ... (520) (800) 431-3000 Valleywide* . . . . ... ..(Tucson) .......(888) (800)573-5828 431-3000 Metro Phoenix* .(480) . (602)502-0905 257-8727 Metro Phoenix AZ PARTSMASTER (Phoenix) AZ PARTSMASTER Tucson* & .Surrounding Valleywide* . .......................gives (623) 696-5057 AZ*, CA* &COMPLIANCE NV*. VENDOR Metro Phoenix* ........................(623) . (602)594-2113 257-8727 AZ PARTSMASTER Statewide ..(Phoenix) .. .BCI . ... .. .. Blinds . ..(602) .Area* . . .and . . . CustomDrapery (800) Selections Shutters, Tucson* &.Inc. Surrounding Area* (520) 431-3000 573-5828 Blind Co. Vilar Vending, Inc. Statewide* . . . . . . . . 233-3580 VENDOR COMPLIANCE Selections Shutters, Blinds and CustomDrapery Tucson* Area* . (520) 573-5828 Blind Co. BCI VIDEO MYSTERY SHOPPER Compliance Depot LLC WASHERS & DRYERS - COIN METERED Vilar Vending, Inc. Statewide* . . .&.Inc. .Surrounding ...NM, VENDOR COMPLIANCE Statewide*, UT, CO, . . . . (480) (602)834-8098 274-1310 newest graduates of National ApartCompanies; Tony Kubrin, The P.B. leasing professional advanced VIDEO MYSTERY SHOPPER Blind Co. Inc. Statewide* .. BCI .. .....UT, .. .. .. .CO, .(602) . . . .233-3580 Metro Phoenix . . knowl. . . . . . . . . .METERED . (480) 502-0905 Compliance Depot LLC AZ PARTSMASTER (Tucson) WASHERS & DRYERS Metro .. ..... .-. ..COIN ..... .. .. .(214) . (480)291-8900 502-0905 Statewide*, .......... (480) (602)834-8098 274-1310 AZ PARTSMASTER (Tucson) Blind Co. Inc. Statewide* .NM, . BCI . .Area* . .Supply . . ..(520) . . . .573-5828 Compliance Depot Nationwide* .Phoenix . . . . .LLC Business Observations Coin & Professional Equip. Company Tucson* &Home Surrounding The& Depot Statewide* . . . . . . . . . . . . . . . . (480) 834-8098 Designs For You Compliance Depot Nationwide* . . . .COMPLIANCE . .LLC . . . . . .Company . . . (214) 291-8900 VENDOR Business Observations Tucson* Surrounding Area* . (520) Coin & Professional Equip. The Home Depot Statewide* .You . . . . .Supply . . . . . . .573-5828 . . . (480) 834-8098 Designs For VENDOR COMPLIANCE Nationwide* . . . . . . . . . . . . . . . (214) 291-8900 ment Association (NAA) designation Bell Companies; Kristina Roach, The edge and skills that can result in higher Blind Co. Inc. BCI AZ*, CA* & NV*. . . . . . . . . . . . (623) 594-2113 Phoenix*. . . . . . . . . . . . . . . . . . (602) 248-0808 Statewide . . . . . . . . ............... (480) (800)517-0080 431-3000 VIDEO LIBRARY Designs For.. You Nationwide* Nationwide* .. .. .. .. ..Depot (214) 291-8900 Blind Co. Inc. BCI Compliance LLC AZ*, CA* & .............LLC (623)248-0808 594-2113 Phoenix*. . . NV*. .................. (602) Statewide .. ................ ...............(480) ....... (480) (800)517-0080 431-3000 VIDEO LIBRARY Statewide* . . .For . . .You 834-8098 Designs Nationwide* .......834-8098 Compliance Depot Coin & Professional Statewide* . . . . . Carpets, . . .. .. .. ... .. ..Inc. .. ..(480) Nationwide* . . Equip. . . . . .-. COIN .Company . . . . . METERED . (214) 291-8900 VIDEO LIBRARY Nationwide* . (Tucson) . . . . . . (480) 517-0080 Distinctive WASHERS & DRYERS DRYERS Director's Corner programs. P.B. Bell Companies; Ashley Scott, occupancy rates and Designs For You Carpets, Nationwide* . . Equip. . . . resident . .-. COIN .Company . . . . . METERED . (214) 291-8900 Coin &increased Professional VIDEO LIBRARY Nationwide* . . . . . .Inc. . . . (Tucson) . . . . . . (480) 517-0080 Distinctive WASHERS & Designs For You Director's Corner Tucson*. . . . . . . . . . . . . . . . . . . (520) 790-7377 Distinctive Statewide* . (Tucson) . . .517-0080 . . . (520) 745-2600 VIDEO LIBRARY Nationwide* . . . . Carpets, ... .. .. .. ... .. ..Inc. .. ..(480) Director's Corner Metro & Metro Tucson (480) 229-2760 Tucson*. . Corner .& . . Metro .LIBRARY . . . . Tucson .Equip. . . . . . Company Coin &PHX Professional VIDEO Nationwide* . . . . Carpets, ... .. . .. ... .. .Inc. .. ..(480) Distinctive Statewide* . (Tucson) . . .517-0080 . . . (520) 745-2600 Director's Metro .. .. .. (520) (480) 790-7377 229-2760 Coinmach Laundry Corp. Coin &PHX Professional Equip. Company Distinctive Carpets,Facilities Inc. (Tucson) They received recognition at the Mark-Taylor Residential; and Breanna satisfaction. Statewide* . Inc. . . .(Tucson) . . . .Maintenance . . . . . . . . (520) 745-2600 HD Supply Director's Corner Metro PHX &. .Metro Tucson (480) 229-2760 Resident Entertainment Services Distinctive Carpets,Facilities Coinmach Laundry Phoenix*. .& . .Corner . . Corp. .Tucson . . Services . . . .......... (480) (602)229-2760 248-0808 Director's Statewide* . . . . . . . . . . . . . . . . (520) 745-2600 HD Supply Maintenance Statewide* . . . . . . . . . . . . . . . . (520) 745-2600 Metro PHX Metro Resident Entertainment Metro PHX & Metro Tucson . . . (480) 229-2760 Nationwide* . . . . . . . . . . . . (602) 722-6959 Phoenix*. . . PHX . . . .&.Metro . . . Services . Tucson . . . . . ..(623) (602) 248-0808 HD Supply Valleywide* . . . . . . . (800) 431-3000 Statewide* . . . . . .Facilities . .. .. .. ... .. .. ..Maintenance ..(520) Resident Entertainment Valleywide* . (480)696-5057 229-2760 Nationwide* .. .. Entertainment .. of .. .. .. ..Apartment .. ..Services .. .. ..Services .. .. .. (602) Coin & Metro Professional Equip. Company HDValleywide* Supply Facilities Maintenance HD Supply Facilities .Maintenance . . . . . .Maintenance . . . . .745-2600 . . . (800) 431-3000 June Dinner Meeting in Phoenix. Shaffer, Mark-Taylor Residential. Visit the events section Resident Resident Entertainment Valleywide* (623) 722-6959 696-5057 Coin & Resident Professional Equip. Company HD Selections Supply Facilities Valleywide* . . . . . . . . . . . . . . .CustomDrapery (800) 431-3000 Shutters, Blinds and Entertainment Services Valleywide* . . . . . . . . . . . . . . . (623) 696-5057 Valleywide* . . . . . . . . . . . . . . . (800) 431-3000 Tucson*. . . . . .........SHOPPER (520) Valleywide* ...............................(623) . (623) 790-7377 696-5057 Valleywide* . . . and .431-3000 . . .CustomDrapery (800) 431-3000 Selections VIDEO Valleywide* MYSTERY Valleywide* . . . .Shutters, .NM, . .. .. .. ..UT, . .. ..Blinds ..CO, ..(800) Valleywide* .....informa. .. . ..... .. . ..... (520) . (623)696-5057 696-5057 Tucson*. . . .....for . . . SHOPPER 790-7377 Selections Shutters, Blinds and Statewide*, . . . .CustomDrapery (602) 274-1310 VIDEO MYSTERY Selections Shutters, Blinds and CustomDrapery The Certified Apartment Manager The CAM, CAMT and NALP are News and www.azama.org Coinmach Laundry Corp. Selections Shutters, BlindsUT, and CustomDrapery Selections Shutters, Blinds and CustomDrapery Statewide*, NM, CO, . . . . (602) 274-1310 VIDEO MYSTERY SHOPPER VIDEO MYSTERY SHOPPER Business Observations Coinmach Laundry Corp. Statewide*, NM, UT, CO,UT, . . . CO, . (602) 274-1310 VIDEO MYSTERY SHOPPER Statewide*, NM, . . . (602) 274-1310 The Home Depot Supply VIDEO Business MYSTERY Statewide*, NM, UT, CO,UT, . . . CO, . (602) ..274-1310 Business Observations Nationwide* . .Observations . . . SHOPPER . . . . . . . . . . (602) 722-6959 Statewide*, NM, . . . (602) 274-1310 The Home Depot Supply The Home Depot Supply (CAM) graduates are: Becky Coleman, among NAA designation courses oftion on upcoming NAA designation Business Observations AZ*, CA*Business & NV*. Nationwide* . .Observations . . .. .. .. .. .. .. .. .. .. .. .. (623) (602) 594-2113 722-6959 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . (800) 431-3000 The Home Depot Supply Business Observations AZ*, CA*AZ*, & NV*. . . . . ..... ... ... ... ..... ... ... ..(623) AZ*, CA* & NV*. . (623)594-2113 594-2113 Statewide . . . . . ..Depot ... .. . .. ...Supply 431-3000 The Home Statewide .. . .. ..(800) . . . .431-3000 . . . (800) 431-3000 CA* & NV*. . (623)594-2113 594-2113 AZ*, CA* & NV*. . . . . . .- COIN . . . METERED (623) Statewide . . . . . .. ... . . .. ... . . .. ..(800) Statewide . . . . . . . (800) 431-3000 WASHERS & DRYERS AZ*, CA*WASHERS &AMA NV*. .&. DRYERS . . . .- .COIN . -. COIN . . METERED (623) 594-2113 Mark-Taylor Residential; Christina Hol- fered through the AMA. The CAM programs at the AMA. METERED Statewide . . . . . . . . . . . . . . . . . (800) 431-3000 WASHERS & DRYERS WASHERS & DRYERS - COIN METERED WASHERS &Professional DRYERS - COIN COIN METERED Coin & Equip. Company Coin & Professional Equip. Company WASHERS & DRYERS METERED Coin & Professional Equip. Company Coin & Professional Equip. Company land, MEB Management Services; Lisa designation program enhances the Phoenix*. . . . . .(602) . (602) 248-0808 Coin & Professional Phoenix*. . . . . . ........ ... Equip. .. .. ... ... ... ...Company Phoenix*. .... ... ... .(602) . (602)248-0808 248-0808 Coin & Professional Phoenix*. . .&. .Professional . . . . Equip. .. .. ... .Equip. . .Company Coin Company248-0808 Coin &. Professional Equip. Company Phoenix*. . . . . . . . . . . . . . . . . (602) 248-0808 Coin & Professional Equip. Company Malsch, Mark-Taylor Residential; Leigh professional skills of the apartment Tucson*. ... .. . .(602) . (520)248-0808 790-7377 Phoenix*. . . . . .. ... ..... ...Equip. .. ... ..... ... .. ...Company Coin & Professional Tucson*. . . . . . . (520) 790-7377 Coin & Professional Tucson*. . . . . . . .Laundry . . Equip. . . . Corp. . . .Company . . . (520) 790-7377 Coinmach Coin & Professional Tucson*. . . . . . . .Laundry . . Equip. . . . Corp. . . .Company . . . (520) 790-7377 Massey, Centurion Management; and manager, resulting in better-managed Nationwide* . .Corp. .. ... . . .. ... .. . .(520) . (602)790-7377 722-6959 Tucson*.Coinmach . . . . . . . . . Coinmach Laundry . (602)790-7377 722-6959 Tucson*.Nationwide* . .Laundry . . . . . .. ..Corp. . .. ... .. . .. ... .. . .(520) Coinmach Coinmach Laundry Nationwide* . . . . . .Corp. . . . . . . . . . (602) 722-6959 Tina Nerland, Mark-Taylor Residential. and more profitable rental properCoinmach Laundry CAMT graduate Luther Colley (right) receives his Nationwide* . . . . . .Corp. . . . . . . . . . (602) 722-6959 Nationwide* . . . . . . . . . . . . . . . (602) 722-6959 Nationwide* . . . . . . . . . . . . . . . (602) 722-6959 certificate and pin from Jud McKillop of CAMT CAM, CAMT, House NALP Graduates Recognized at June AMA Dinner Meeting AMA House Are You Doing Your Part to Protect Ad Goes Ad Goes AMA House AMA House Here Are You You Doing Doing Your Part Part to to Protect Protect Here Are Your Are You Doing Your Part to Protect Goes AreYour YouAd Doing Your PartGoes to Protect Ad Real Estate Investments? Your Your Real Real Estate Estate Investments? Investments? Your Real Estate Investments? HereHere Are You You Doing Doing Your Your Part Part to to Protect Protect Are Your Real Estate Investments? AreYour YouReal Doing YourInvestments? Part to to Protect Protect Estate Are You Doing Your Part Your Real Real Estate Estate Investments? Investments? Your Are You You Doing Doing Your Your Part Part to to Protect Protect Are Your Real Real Estate Estate Investments? Investments? Your gsa gsa construction gsa construction gsa goes here construction goes here construction from goespage here 4 from page 4 goes here 4 offrom julypage issue of july issue of july issue from page 4 of july issue The Certified Apartment Mainteties, improved resident retention rates nance Technician (CAMT) graduate is: and increased employee productivity. Luther Colley, The P.B. Bell CompaCAMT is designed as an introduction nies. for new maintenance professionals The Arizona Multihousing Association Delivers Results The Arizona Arizona Multihousing Multihousing Association Association Delivers Results or The Results The National Apartment Leasing as a refresherDelivers for the veteran employee In today’s economy, it is increasingly important that you take every measure to protect your business interests. In today’s economy, it is increasingly important that you take every measure to protect your business interests. Professional (NALP) graduates are: to measure give these individuals the knowledge In today’s Arizona economy, it is increasingly important that you take every to protect your business interests. 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If you’re not yet a member, sign up*Indicates today andcompany help strengthen our industry! also provides goods and services to investors If you’re not yet a member, sign up today and help strengthen our industry! If you’re not yet member,asign up today and help strengthen our industry! information onaaNEWS becoming member, visit and www.azama.org or contact the AMA at 602-296-6200 or 800-326-6403. APARTMENT 24 IfFor you’re not yet member, sign up today help strengthen our industry! For information on NEWS becoming a member, visit www.azama.org or contact the AMA at 602-296-6200 or 800-326-6403. APARTMENT NEWS 24 visit APARTMENT 24 For information on becoming a member, www.azama.org or the AMA 602-296-6200 or 800-326-6403. APARTMENT NEWS 24 *Indicates company also provides provides goods and services services tocontact investors andat of smaller smaller rental properties. properties. For information on becoming a member, visit www.azama.org or contact the AMA atowners 602-296-6200 or 800-326-6403. *Indicates company also goods and to investors and of rental For information on becoming a member, visit www.azama.org or contact the AMA atowners 602-296-6200 or 800-326-6403. The Arizona Multihousing Association Delivers Results The Arizona Arizona Multihousing Multihousing Association Association Delivers Delivers Results Results The The Arizona Multihousing Association Delivers Results The Arizona Arizona Multihousing Multihousing Association Association Delivers Delivers Results Results The The Arizona Multihousing Association Delivers Results The Arizona Multihousing Association Delivers Results AUGUST 2008 AUGUSTAUGUST 2008 2008 AUGUST 2008 AUGUST 2008 2008 AUGUST APARTMENT NEWS NEWS 24 APARTMENT 24 *Indicates company company also also provides provides goods goods and and services services to to investors investors and and owners owners of of smaller smaller rental rental properties. properties. *Indicates *Indicates company company also also provides provides goods goods and and services services to to investors investors and and owners owners of of smaller smaller rental rental properties. properties. *Indicates 24 24 24 24 APARTMENT NEWS NEWS APARTMENT APARTMENT NEWS NEWS APARTMENT AUGUST 2008 2008 AUGUST AUGUST 2008 2008 AUGUST Our fast, friendly & courteous staff that are experts in: • SEWER & DRAIN LEAK LOCATING SEWER HYDRO-JETTING LINES • VIDEO LINE ISPECTION DOMESTIC & HYDRONIC BOILER SYSTEMS EMERGENCY REPAIRS • REPIPES & REMODELS TENANT IMPROVEMENTS COMMERCIAL NEW CONSTRUCTION Are waiting to serve you. 480-704-3785 Commercial – Residential August 2009 APARTMENT NEWS 5 Independent Rental Owners Council I Met Your Renter…. questions to Debbie Norton, Realtor, John Hall & Associates, at 602-953-4000, ext. 6131, or [email protected]. I met your renter. Debbie Norton IROC Editor’s note: The suggestions contained herein are meant as guidelines and are based on the experience of Independent owners. Please send your comments and He applied for residency at one of my vacant properties. He filled out the application. He even has an agent showing him other properties around the city. I found out you are his landlord when I called you for a reference. Imagine my surprise to find out you had no idea your resident was looking to relocate. You sounded a bit perplexed when you told me you have been working with the back-rent pay- ments for the past three months. In the event you are the landlord I am addressing, let’s talk straight. If a renter is living paycheck-topaycheck and experiences a drop in his or her income, how is the individual going to catch up? Times are tough and evictions are down. This fact tells me landlords are allowing residents to live in their properties and not pay rent. The landlords I talk to in this position are full of hope, as much hope as the residents that promise to pay the rent in full as soon as…. I have one particular renter who has habitually paid rent late. Rent is due on the first day of the month, and I consider it late on the second day of the month, which is the day I begin charging late fees. The resident recently came in to sign a five-day notice on the fifth day of the month. (If I don’t receive the rent by the eleventh day of the month, I contact my attorney; this has only happened once in the past four years.) I received a phone call from the renter’s father, who informed me that he cannot afford to continue paying rent at the property. (The father called without his son’s knowledge.) It seems my resident has borrowed money from everyone for rent through the years. His father not only pays his rent, but also babysits his grandchild and drives his son around the Valley to his jobs whenever the renter’s vehicle is inoperable. It sounded like he pays his son’s rent to avoid conflict. Regardless of the arrangement, I do know that by not adjusting my procedure, I am not going to be the one paying his rent. I suspect unless something does not change in this individual’s life, he may owe the last month’s rent and attorney fees one day. But I guarantee he won’t owe me three month’s rent before I file an eviction. If you allow your residents to string along rent payments, use a partial rent agreement. Set a time and money limit for yourself, which you will not compromise before filing an eviction. AMA iroc monthly meeting schedule Independent Rental Owners Council ■ Do you want to spend 90 minutes each month with fellow real estate investors to get ideas on operating your property more efficiently and at a greater profit? If you answered yes to the above, you will want to attend the monthly IROC networking luncheon. CENTRAL REGION SOUTHERN REGION 11:15 a.m. - 1 p.m. 11 a.m. - 1 p.m. ■ tuesday, SEPT. 15 Tuesday, Oct. 20 mountain preserve reception center 1431 E. Dunlap Ave., Phoenix (east of 12th Street on Dunlap Avenue) Reservations Required for Central Region Contact James Tunnell at 602-296-6212 or [email protected]. 6 APARTMENT NEWS ■ friday, SEPT. 18 friday, oct. 16 AMA TUCSON OFFICE 1001 N. Alvernon Way, Ste. 101, Tucson (south of East Speedway Boulevard) Reservations Required for Southern Region Contact Joanna Grassinger at 520-323--0643 or [email protected]. August 2009 Associate Member Council Meeting Recap: Attendance Keeps Growing! Our attendance at the Associate Member Council meetings continues to grow, and I’d like to thank those who attended the May meeting, especially those of you who remembered to RSVP! The following is a short recap of our last meeting. AMA Member Relations Manager James Tunnel began the meeting with details on upcoming AMA events. He also introduced and thanked AMA staff members Misty Oxborrow and Rob Schmitz from the events and education department for their hard work in putting together both the Phoenix Education Conference and Trade Show and the Tributes Awards presentation. In addition to the networking and exchange of business cards, attendees had the opportunity to provide information about their company and the services they offer to help cross-network and obtain more business through the AMA. I think it is a sign of the times to see the same people who are now working for different companies, and it highlights the importance of networking amongst peers. AMA President Tom Simplot introduced the meeting speakers: Cheri Hull, independent business consultant with Profit by Process (and former director of membership for the AMA), gave an energetic talk on “Marketing in a Tough Economy.” She explained how we are presenting our “brand” for both ourselves as well as the companies we represent. Hull prefers to rename the “Tough Economy” as the “Touch Economy” instead, and asked attendees to more closely consider and be aware of the message we communicate to ensure that it is proper and consistent across the different forums, such as networking, traditional marketing and social media. She highlighted this by explaining that the average person receives approximately 3,000 brand messages every day! I gave a brief talk about the concern over the current economic conditions and reviewed the importance of not being so eager to obtain new business that you forget the importance of earning that business. I challenged all of us to pay close attention to the information we focus on and how that information affects our attitude. AMA Chair of the Board John Rials, managing director of Real Estate at Greystar Real Estate Partners, spoke to the group about how to do business with his company. He also provided us with his thoughts on the economy and which direction he thinks it is heading. He was also very gracious in answering a myriad of questions on both topics. We concluded the meeting with two prize drawings. Suzanne Scoleri of All City Towing won a copy of Working with Emotional Intelligence by Daniel Goleman, which Cheri Hull donated. Pasquale Piscitelli of Intelligent Video Systems was the lucky winner of a luncheon with John Rials. It is my sincere hope that those of you who attended the Council meeting found it worthwhile, and for those of you who didn’t attend, please consider joining us at our next meeting. AMA Jim Kowalski Associate Member Council Chairman Kowalski Construction, Inc. 602-944-2645 AUGUST NATURAL GAS SAFETY & REPAIR Bed bug seminar 24 Hour Service Courtesy Patrols The Nations First Hybrid Tow Truck Competitive Rates Unmateched Service Since 1975 480-539-HELP (4357) Quality is not an act, it’s a habit Valley Wide 602.278.1600 www.ursphoenix.com We Tow Anything & Everything! Motorcycles • RVs • Custom Cars • Buses • Semis Flat Tire Changes • Dead Batteries • Lockouts • 4X4s Property Management Parking Enforcement Periodic or scheduled patrols • Scheduled Walk & Tag Program • Authorized Tenant Towing • Online Photos Of Tagged and Towed vehicles • Free Signage Installed On Property • Free Tow Logs Assigned Account Manager Compliance Depot Approved Vendor THE GLASS SHOP USES CRIMSHIELD TO ENSURE THAT WE USE CRIME FREE EMPLOYEES August 2009 OUR UNIFORMED DRIVERS ARE PROMPT, COURTEOUS & PROFESSIONAL. We Have Over 70 Trucks Ready To Serve!!! APARTMENT NEWS 7 New members Regular Members Archstone Desert Harbor 8885 W. Thunderbird Rd. Peoria, AZ 85345 Phone: 623-979-6900 Fax: 623-979-7063 Units: 264 Mgmt. Co.: Archstone Biltmore Vista Townhomes, LLC 2323 E. Flower St. Phoenix, AZ 85016 Phone: 602-957-0100 Fax: 602-956-8098 Contact: Tamera Hancock Units: 114 BDO Investments, LLC 1009 W. 18th Pl. Gardena, CA 90248 Phone: 310-715-6620 Contact: Cathi Kemp Broadstone at Queen Creek 20934 E. Ocotillo Rd. Queen Creek, AZ 85298 Phone: 480-248-9187 Fax: 480-840-1207 Contact: Wendi Cooley Units: 264 Mgmt. Co.: Alliance Residential Company, LLC Center Ridge Apartment Homes 105 E. Main St. Payson, AZ 85541 Phone: 928-474-9311 Fax: 928-474-9690 Contact: Lorena Escalante Units: 48 Mgmt. Co.: NRP MGT. LLC Desert Place Apartments 6131 N. 27th Ave. Phoenix, AZ 85017 Phone: 602-246-8834 Fax: 602-246-2940 Contact: Fabian Martinez Units: 260 Mgmt. Co.: IPA Management Papago Vista Apartments 5312 E. Taylor St. Phoenix, AZ 85008 Phone: 602-225-9934 Fax: 602-302-6930 Contact: Stephanie Davis Units: 134 Mgmt. Co.: Papago Vista Apartments Deer Valley Gardens 15051 W. Deer Valley Dr. Sun City West, AZ 85387 Phone: 623-214-9397 Units: 164 Mgmt. Co.: Pinnacle, An American Management Services Company Eagle Cove Apartment Homes 1856 Apache Dr. Eagar, AZ 85925 Phone: 928-333-3938 Fax: 928-333-3950 Contact: Michael Shelly Units: 48 Mgmt. Co.: NRP MGT. LLC Park On Olive 9680 W. Olive Ave. Peoria, AZ 85345 Phone: 623-979-7321 Fax: 623-979-6809 Units: 154 Mgmt. Co.: Pinnacle, An American Management Services Company Indigo Pointe Apartment Homes 475 N. 43rd Ave. Phoenix, AZ 85009 Phone: 602-441-3347 Fax: 602-441-3417 Contact: Israel Garcia Units: 72 Mgmt. Co.: NRP MGT. LLC Pillar Communities 7010 E. Acoma Dr., Ste. 204 Scottsdale, AZ 85254 Phone: 480-556-9818 Fax: 480-348-1289 Contact: Melanie Molenaar Monarch Apartments 77 W. Coolidge St. Phoenix, AZ 85013 Phone: 602-277-2778 Fax: 602-277-4221 Contact: Cheryl Johnson Units: 120 Mgmt. Co.: Guardian Management LLC Papago Place 3434 E. McDowell Rd. Phoenix, AZ 85008 Phone: 602-273-0998 Fax: 602-273-0393 Contact: Aida Nunez Units: 128 Mgmt. Co.: Excel Property Management 8 APARTMENT NEWS Place One 7045 N. 7th St. Phoenix, AZ 85020 Phone: 602-997-5894 Fax: 602-943-6832 Units: 171 Mgmt. Co.: MEB Management Services Pointe Del Sol Apartment Homes 730 W. Vogel Ave. Phoenix, AZ 85021 Phone: 602-944-4004 Fax: 602-944-0025 Contact: Brigitte Russell Units: 150 Mgmt. Co.: NRP MGT. LLC continued on pacontinued on page 9e August 2009 continued from page 8, New Members Realm, LLC P.O. Box 979 Camp Verde, AZ 85322 Phone: 928-274-1830 Contact: Diantha and Jerry Tinagero Timberstone Apartment Homes 100 W. Cooley St. Show Low, AZ 85901 Phone: 928-537-3983 Fax: 928-537-3983 Contact: Michael Shelly Units: 136 Mgmt. Co.: NRP MGT. LLC Trilogy Real Estate Group, LLC 4432 E. Camelback Rd., Ste. 118 Phoenix, AZ 85018 Phone: 480-313-9494 Fax: 602-795-4025 Contact: Girish Gehani Villas at Camelback Crossing, The 5150 N. 99th Ave. Phoenix, AZ 85305 Phone: 623-872-0100 Fax: 623-872-0110 Units: 504 Mgmt. Co.: The Villas at Camelback Crossing Villas Management 6002 E. Old West Way Scottsdale, AZ 85266 Phone: 480-244-1386 Contact: Robyn Borucki Wiles, Russel 4720 E. La Mirada Way Phoenix, AZ 85044 Phone: 602-444-8616 Contact: Russ Wiles Associate Members Above & Beyond Fitness Repair, LLC 2473 S. Higley Rd., Ste.104-107 Gilbert, AZ 85295 Phone: 480-272-9361 Fax: 480-748-3823 Contact: Sandy Van Hoek Business Code: Exercise Equipment Agave Environmental Contracting 4440 W. Tom Murray Ave. Glendale, AZ 85301 Phone: 623-847-3796 Fax: 623-931-5799 Contact: Dan Biswas Business codes: Landscape Curbing; Landscape Maintenance & Services; Landscaping Services Aridland Gas Specialists 3443 W. Earll Dr. Phoenix, AZ 85017 Phone: 602-243-5835 Fax: 602-243-6338 Contact: Jim Wilson Business Code: Gas Line Installation Arizona Rekey Services LLC 26317 N. 167th Ave. Surprise, AZ 85387 Phone: 602-340-0004 Fax: 623-236-8410 Contact: Al Root Business Code: Locksmiths Centimark Roof Systems 1956 W. Cheryl Dr. Phoenix, AZ 85021 Phone: 602-944-0300 Fax: 602-944-2153 Contact: Mike Taylor Business Code: Roofing Services Core Management Consulting Services 10401 E. McDowell Mtn. Ranch Rd., Ste. #2-146 Scottsdale, AZ 85255 Phone: 602-518-6597 Fax: 480-584-3353 Contact: Natalie Williams Business Code: Security Services Dunway Cleaning Service P.O. Box 30686 Mesa, AZ 85215 Phone: 480-720-9571 Fax: 480-634-2671 Contact: Todd Vickman Business Code: Carpet Cleaning/ Restoration Eliminex Termite & Pest Control 2541 W. Northern Ave. Phoenix, AZ 85051 Phone: 602-942-2847 Fax: 602-864-1157 Contact: Bob Schor Business Code: Pest Control Services Exerplay 1753 E. Broadway Rd., # 101-527 Tempe, AZ 85282 Phone: 480-323-0337 Fax: 505-281-0155 Contact: Pat Slaboch Business Code: Parks & Playgrounds Fiat Incorporated 238 N. Merino St. Mesa, AZ 85205 Phone: 602-549-0456 Fax: 480-907-1287 Contact: John Hooper Business Code: Heating & Air Conditioning IQ Printing 5452 E. Washington St. Phoenix, AZ 85034 Phone: 602-231-9439 Fax: 602-231-9739 Contact: Cam Huynh Business Code: Printing & Marketing Green N' Growing Landscaping P.O. Box 30339 Phoenix, AZ Phone: 602-570-1379 Fax: 602-795-2475 Contact: Jesus Murrieta Business Code: Landscape Maintenance & Services Koalaty Embroidery 2123 S. Priest Dr., #214 Tempe, AZ 85282 Phone: 480-313-3844 Fax: 480-626-2425 Contact: Billy Spencer Business Code: Embroidery & Silkscreen Grim Reaper Pest Control P.O. Box 8200 Glendale, AZ 85312 Phone: 480-829-2420 Fax: 520-568-7853 Contact: Ron Davis Business Code: Pest Control Services Landmark Commercial Renovations 6221 33rd Ave. N. St. Petersburg, FL 33710 Phone: 800-336-1885 Fax: 727-520-9892 Contact: Lou Carter Business Code: Painting Services continued on pcontinued on page 15e WEATHER R O O F EAL C O A T I N G L L C Roof Waterproofing/Reflective Coating Flat Roofs • Shingle Roofs • Mobile Homes “We Won’t Leave You Soaked” * We Document Our Work * Best Pricing Possible * 100% SATISFACTION GUARANTEED (520) 682-ROOF WE DO LEAK REPAIRS Free Inspections • Free Estimates LIC #ROC 214624 • Bonded • Insured ARIZONA’S APARTMENT ROOF EXPERTS Starkweather Roofing, Inc. “So you can enjoy the rain.” ASSOCIATE MEMBER call today to schedule your FREE ROOF INSPECTION! (602) 997-0529 Proactive maintenance and repairs help to extend the life of your community roofs “so you (and your residents) can enjoy the rain.” Just like changing the oil in your car, this service is necessary to prevent more serious roof problems. WE PROUDLY USE ROOFING MATERIALS BY DIVISION SEVEN SYSTEMS Mention this ad to receive a FREE INFRARED THERMAL IMAGING diagnostic evaluation report on any one roof section with your free community roof inspection! August 2009 APARTMENT NEWS 9 AMA Event Information & Registration Events Aug. 18 IROC Monthly Meeting-Central Region ������������������������������������������������������������������������������� 11:15 a.m.-1 p.m., Mountain Presevrve Ctr., Phoenix Aug. 19 Aug. 21 Sept. 3 Sept. 9 Sept. 10 Sept. 15 Sept. 17 Sept. 18 Survival Spanish for All Team Members�������������������������������������������������������������������������������������� 9 a.m.-12 p.m., CamelSquare Conf. Ctr., Phoenix IROC Monthly Meeting-Southern Region��������������������������������������������������������������������������������������������������� 11:15 a.m.-1 p.m., AMA Tucson Office NALP �������������������������������������������������������������������������������������������������������������������������������������������������������������� 9 a.m.-5 p.m., AMA Office, Phoenix Leasing 101-Phoenix ������������������������������������������������������������������������������������������������������������������� 9 a.m.-12 p.m., CamelSquare Conf. Ctr., Phoenix Advanced Leasing Techniques-Phoenix ������������������������������������������������������������������������������������� 9 a.m.-12 p.m., CamelSquare Conf. Ctr., Phoenix IROC Monthly Meeting-Central Region ������������������������������������������������������������������������������ 11:15 a.m.-1 p.m., Mountain Presevrve Ctr., Phoenix NALP �������������������������������������������������������������������������������������������������������������������������������������������������������������� 9 a.m.-5 p.m., AMA Office, Phoenix IROC Monthly Meeting-Southern Region ������������������������������������������������������������������������������������������������� 11:15 a.m.-1 p.m., AMA Tucson Office Aug. 17 Aug. 18 Aug. 20 Aug. 27 Sept. 1 Committee Meetings Project S.A.F.E., 2-3:30 p.m., AMA Office Networking-Tucson, 3-4 p.m., AMA Tucson Office Networking-Phoenix, 3-4 p.m., AMA Office Safety & Benefits, 8:30-10 a.m., AMA Office Government Affairs, 9-11 a.m., AMA Office AMAPAC, 11 a.m.-12 p.m., AMA Office Sept. 2 Sept. 9 Sept. 14 Sept. 15 Sept. 17 Tucson Trade Show, 10:30 a.m.-12 p.m., AMA Tucson Office Membership, 9:30-10:30 a.m., AMA Office Big Hearts for Little Hands, 3-4:30 p.m., UMOM Facility, Phoenix Networking-Tucson, 3-4 p.m., AMA Tucson Office Networking-Phoenix, 3-4 p.m., AMA Office The latest information about AMA activities, including on-line registration for events and classes, is available around-the-clock on the AMA Web site, www.azama.org. Or call the AMA office at 602-296-6200 or 800-326-6403. Educate Yourself and Employees With AMA Training Opportunities *Class numbers are located next to city in each description* AMA Event & Seminar Locations VALLEY AMA Office 5110 N. 44th St., Ste. L160, Phoenix (north of Camelback Road on 44th Street) Sheraton Phoenix Downtown 340 N. 3rd St., Phoenix (northwest corner of Van Buren and 3rd streets) CamelSquare Conference Center 4350 E. Camelback Rd., Ste. K480, Phoenix (northwest corner of Camelback Road and 44th Street) Southwest Gas 5705 S. Kyrene Rd., Tempe (south of Baseline Road) Phoenix Convention Center 100 N. 3rd St., Phoenix (between Washington and Jefferson streets) Phoenix Airport Marriott 1101 N. 44th St., Phoenix (north of Loop 202 on the east side of 44th Street) TUCSON FLAGSTAFF Doubletree Hotel Tucson at Reid Park 445 S. Alvernon Way, Tucson (south of East Broadway Boulevard) Forest Highland Golf Club Canyon Board Room 657 Forest Highlands, Flagstaff AMA Tucson Office 1001 N. Alvernon Way, Ste. 101, Tucson (south of East Speedway Boulevard) Little America Hotel 2515 E. Butler Ave., Flagstaff Tucson Police Department Midtown Station 1100 E. Alvernon Way, Tucson (north of East 22nd Street) 10 APARTMENT NEWS August 2009 Educate Yourself and Employees With AMA Training Opportunities *Class numbers are located next to city in each description* Survival Spanish for All Team Members Natural Gas Safety & Repair Boost your confidence in your ability to effectively communicate and deliver superb customer service to your Hispanic residents. This course is for beginners and those individuals who want to brush up their skills in basic words and phrases geared specifically to the apartment industry. Topics include: tips for communicating with non-native speakers; cultural diversity among Latinos; Hispanic names, numbers and dates; acquiring accurate information, collecting rent and other problems; rooms of the apartment; and appliances and repairs. Utility experts will use demonstrations and lectures to provide natural gas safety and maintenance information, especially updated Blue Stake legislation. The seminar will help prevent leaks inside rental units and common areas of the apartment community plus address basic appliance repair. The class is geared for service supervisors and technicians, but other onsite team members also would benefit from the instruction. Topics include: natural gas leak detection and emergency guidelines; free Blue Stake underground utility pipe location service; maintenance of natural gas heaters, stoves, furnaces, and fireplaces; and location of utility natural gas equipment. PHOENIX - C7 CamelSquare Conf. Ctr. Wednesday, Aug. 19 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. PHOENIX - G7 Southwest Gas Tuesday, Aug. 25 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Cost: $49 members, $69 nonmembers Sponsor: Cost: $49 members, $69 nonmembers The Science and Law of Bed Bugs Bed bugs have made a comeback in recent years throughout the nation, including Arizona. These tough insects can pose serious problems to rental property operators, and the identification, prevention and elimination of the pests is essential. Join the AMA as we address this timely and important issue. In this interactive and informative seminar, you’ll learn: * The general entomology of the bed bug, including its life cycle, how it spreads, why you should be concerned and how it’s controlled. * Control techniques. * Control products, including those with potential risks and "green" options. * Sanitation treatment options and costs. * Current legislation, landlord liability and lease addendums. Speakers include: Paul Baker, University of Arizona; Scott Baldwin, Univar; Scott Clark, Law Offices of Scott M. Clark; Sage Garvey, Burns Pest Elimination; and Jim Truslow, BASF. Continental breakfast and lunch sponsored by: PHOENIX - BedBug Phoenix Airport Marriott Wednesday, Aug. 26 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Cost: $69 members, $99 nonmembers Registration deadline is Aug. 19. August 2009 APARTMENT NEWS 11 Educate Yourself and Employees With AMA Training Opportunities *Class numbers are located next to city in each description* AMA Featured Presentation Motivated RITE Now! Keeping Yourself & Your Team Motivated in Any Economy How to establish goals and lead your team to great results in any economy! This innovative approach to goal setting and team building will help your team transform their results into increased profits! Seminar instructors: Dori Locke and Bridget Clark of Rite On Coaching & Consulting PHOENIX - B2 Phoenix Airport Marriott Tuesday, Sept. 8 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Sponsor: Cost: $69 members, $89 nonmembers AMA Networking Committee Presents The First Annual LIGHT RAIL Bar Hop Derailed with the AMA Thursday, Sept. 10 5:30 p.m. EVERYONE is invited With your $5 member attendee registration you get: < T-shirt < One drink ticket < Light rail pass Sponsorship for this event: $150 and you get: < Sponsor T-shirt < Your logo on all attendee t-shirts < One drink ticket < Light rail pass For information and to purchase a sponsorship, contact Misty Oxborrow at 602-296-6209 or [email protected]. Leasing 101 Leasing consultants encounter vulnerable situations every day. They work with strangers and take them into empty apartments alone. That is why it is so important that leasing personnel know how to avoid potentially dangerous situations, including sexual assaults. This thought-provoking, "smart tips" awareness seminar does just that. It teaches the leasing staff how to spot potentially dangerous people, avoid conflict and, if necessary, survive an assault. Topics include: telephone selling techniques and etiquette; greeting prospects and effective touring presentations; customer service; industry terminology; effective use of the Internet and e-mail as leasing tools; effective follow-up techniques; closing the sale; resident retention; industry terminology; and fair housing. PHOENIX – D4 CamelSquare Conf. Ctr. Wednesday, Sept. 9 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Cost: $49 members, $69 nonmembers Arizona Residential Landlord and Tenant Act Seminar Knowing how to use and comply with the state law that governs all rental-housing operations can save you time, make you more money and minimize legal difficulties. This is a must for any property owner, community manager and leasing agent. You’ll review the revised law—which outlines the rights and responsibilities for both landlords and renters. Time will be allotted for audience questions and comments. PHOENIX – E12 AMA Office Wednesday, Oct. 7 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Sponsor: TUCSON – E13 AMA Tucson Office Wednesday, Oct. 7 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. FLAGSTAFF – E14 Little America Hotel Thursday, Oct. 8 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Advanced Leasing Techniques Cost: $49 members, $69 nonmembers Designed for advanced leasing professionals and as a refresher course for managers and assistant managers, this seminar goes beyond basic leasing techniques to help you close the sale! Topics include: Topics include: customer service and teambuilding skills; cross-training of on-site roles; understanding how to develop professional relationships with your competitors; effective follow-up techniques; closing the sale; and industry terminology. Powerful Leasing Presentations PHOENIX – D6 CamelSquare Conf. Ctr. Thursday, Sept. 10 Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. Cost: $49 members, $69 nonmembers 12 The Derailed Event will begin with everyone meeting at a bar along Light Rail in downtown Phoenix. We will then proceed to three different bars for fun, networking and more fun! Bars are TBD. APARTMENT NEWS Learn how to develop presentations that turn leads into leases! This informative seminar will show you different ideas on how to effectively present the property during a tour, as well as the importance of first impressions….important factors in getting a prospective renter into your community! Topics include: effective touring presentations; etiquette; and how you greet a prospect. PHOENIX – D8 Tuesday, Oct. 20 Location TBD Registration: 8:30 a.m. Seminar: 9 a.m.-12 p.m. TUCSON – D9 Wednesday, Oct. 21 AMA Tucson Office Registration: 8:30 a.m. Seminar: 9 a.m-12 p.m. Cost: $49 members, $69 nonmembers August 2009 Educate Yourself and Employees With AMA Training Opportunities *Class numbers are located next to city in each description* NALP (National Apartment Leasing Professional) AMA FIVE STAR Program Training Learn how you and your apartment community become certified in the AMA’s innovative outreach program. Its goal is to create more appealing and safer neighborhoods where properties, renters, homeowners and businesses interact for mutual benefit. The rental industry wins with a proven marketing/resident-retention tool that helps attract and retain more desirable residents while improving relations with local government, elected officials and activists. Among FIVE STAR requirements are enhanced customer service, joining and being active in a neighborhood group, involved in at least one phase of the Crime Free Multi-Housing Program and FAX NET 1 registration. The FIVE STAR training class is MANDATORY for all first-time managers in the voluntary program – either initial certification for the property or taking over a community already certified but no prior experience managing a FIVE STAR property. Topics include: benefits to your property; how to join or start a neighborhood organization; qualifying events; and success stories by managers already FIVE STAR certified. PHOENIX – C6 AMA Office Tuesday, Oct. 20 Registration: 8:30 a.m. Training: 9-11:30 a.m. First impressions are critical in leasing apartments. Leasing professionals are the first people prospective residents meet and thus play a key role in whether or not they decide to rent and greatly impact bottom line performance. This designation program goes beyond the “basics” and is designed to give the leasing professional advanced knowledge and skills that can result in higher occupancy rates and increased resident satisfaction. The classes are interactive and will address the student’s toughest leasing challenges. A variety of industry professionals instruct the class. Topics include: keys to success in leasing; legal aspects; telephone presentations; the leasing interview and qualifying residents; leasing demonstration; leasing and the Internet; rental policies and procedures; and market survey of competitive rental properties. Attendance at class on all of the dates is required. TUCSON – C7 Tucson Police Dept. Midtown Substation Tuesday, Oct. 27 Registration: 8:30 a.m. Training: 9-11:30 a.m. PHOENIX – A4 Location TBD Sept. 3 Oct. 8 Sept. 17 Oct. 22 Nov. 5 Registration: 8:30 a.m. Seminar: 9 a.m.-5 p.m. Sponsor: Cost: $25 members only Cost: $359 members, $475 nonmembers AMA Event Registration Form *Class numbers are located next to city in each description. Please make photocopies of this form. Register online at www.azama.org/events_events.asp. Attendees Name Position/Title Property Name Class Name Class No. Class Price Method of Payment Check: Amt. Enclosed: $ ___________________ or Charge To: ____ VISA ___MasterCard ___AMEX ___Discover ___Diners Club Card Number: ____________________________ Billing ZIP: _________________________ Exp. Date: ________________________ Name as it Appears on Card: ____________________________________ Signature:__________________________________________ Contact Info Name: ______________________________ Position/Title: _____________________ Company Name: _______________________ Address: _____________________________ City/State/ZIP: __________________________________________________________ Phone: _________________________ Fax: __________________________________ E-mail: _________________________________ Please check Special Services if you require special accommodations to fully participate. Attach a written description of your needs Special Services____________ Registration deadline is 10 days prior to class unless otherwise noted. Advanced payment or credit card guarantee must be included with each reservation. Reservation Registration deadline is 10 days priorNon-payment to class unless otherwise noted. Advanced or credit cardand/or guarantee must payments are nonrefundable 10 days prior to class. of services rendered will be forwardedpayment to collections. Collection legal fees maybe beincluded incurred as well. with each reservation. Reservation payments are nonrefundable 10 days prior to class. Mail form with your payment to: Arizona Multihousing Association, 5110 N. 44th St., L160, Phoenix, AZ 85018. Fax: 602-296-6178. REGISTER ONLINE AT WWW.AZAMA.ORG/EVENTS_EVENTS.ASP August 2009 APARTMENT NEWS 13 p r ov i s i o n a l members Review List of Provisional AMA Members Editor’s note: All applicants who are applying to be Regular or Associate members of the Arizona Multihousing Association must complete the application and pay applicable dues. The applicant shall agree to abide by the provisions of the Articles of Incorporation, the Bylaws of the association, and by the Code of Conduct prescribed by the association. The applicant will then be classified as a Provisional member. During this period, the Provisional member will have the rights and responsibilities of full membership. Within 60 days of applying for membership, the names of the Provisional members will be published in Apartment News, and existing members will be encouraged to provide comments on the suitability of the Regular Members Canyon Pointe 3621 N. Black Canyon Hwy. Phoenix, AZ 85015 Phone: 602-405-0341 Fax: 480-891-0111 Contact: Mr. Singh Units: 144 Mgmt. Co.: Canyon Pointe Crossroads, The 1010 E. Orange St. Tempe, AZ 85281 Phone: 480-966-8540 Fax: 480-969-9221 Contact: Laura Precise Units: 298 Mgmt. Co.: Lincoln Property Company Danick Properties 1337 Bennington Ct. Glenview, IL 60026 Phone: 847-998-0703 Contact: Charles Ullerich Davidson, Michael & Deborah 3281 SE 179th St. Portland, OR 97266 Phone: 503-762-3480 Fax: 503-762-3480 Contacts: Michael and Deborah Davidson application. If no negative comments are received from existing members within 90 days of membership application, the Provisional member will be deemed automatically approved into membership. If any negative comments are received, the Ethics Review Board must review the application within 120 days from the receipt of the negative comment and recommend to the Board of Directors the acceptance or rejection of the application. If the Ethics Review Board does not recommend acceptance of a Provisional member, the Provisional member must be notified and given the opportunity to request a hearing pursuant to the Bylaws. Gengenbach, David P.O. Box 390266 Mountain View, CA 94039 Phone: 623-707-3552 Contact: David Gengenbach Associate Members Holman, Sylvia I. 10226 W. Kelso Dr. Sun City, AZ 85351 Phone: 623-977-8696 Contact: Sylvia Holman AppFolio 55 Castilian Dr. Santa Barbara, CA 93117 Phone: 805-617-2161 Fax: 805-968-0684 Contact: Alana Pergis Business Code: Property Management Software Jones, Joanna 639 N. 110th Pl. Mesa, AZ 85207 Phone: 480-840-4310 Contact: Joanna Jones Beaudry, Katie 6262 E. Brown Rd., #74 Mesa, AZ 85205 Phone: 480-444-8119 Contact: Katie Beaudry McCall, Jean 2313-157 PL. SE Bellevue, WA 98008 Phone: 425-301-1394 Fax: 206-350-4120 Contact: Jean McCall Big Bob's Flooring & Color Tile Outlet of Phoenix 2330 W. Bethany Home Rd., #110 Phoenix, AZ 85015 Phone: 602-246-2627 Fax: 602-246-2629 Contact: Jeff Wallack Business Code: Floor Coverings Sonoran Vista 9340 E. Redfield Rd. Scottsdale, AZ 85260 Phone: 480-614-4300 Units: 264 Mgmt. Co.: Riverstone Residential TST Properties 4354 E. Rustic Knolls Ln. Flagstaff, AZ 86004 Phone: 602-618-9908 Contact: Timothy Trzaska If the directors reject an applicant, the AMA refunds all membership fees paid except for a $35 application-processing charge. The following Provisional members applied for affiliation during June 2009. Any AMA member in good standing can e-mail or send a letter commenting on the acceptability of any or all applicants seeking AMA Regular or Associate member status to the AMA Ethics Review Board. The e-mail goes to [email protected]. The mailing address is: Arizona Multihousing Association, Ethics Review Board, 5110 N. 44th St., Ste. L160, Phoenix, AZ 85018. Blooming Desert 1320 S. Priest Dr. Tempe, AZ 85281 Phone: 480-756-9100 Fax: 480-756-9191 Contact: Kent McCracken Business Code: Landscape Maintenance Rehab Systems 950 E. Terrace Rd. Tempe, AZ 85281 Phone: 480-921-3943 Fax: 480-921-3943 Contact: Heather Frieling Business Code: General Contractor Licensed Cherokee Blind & Door 4350 Arville St., Ste. C-21 Las Vegas, NV 89103 Phone: 702-432-3244 Fax: 702-432-3341 Contact: Dan Lessard Business codes: Doors; Screen Doors & Bug Screens; Solar Screens; Window Covering Salt River Project (SRP) P.O. Box 52025 Phoenix, AZ 85072 Phone: 602-236-2423 Fax: 602-797-8096 Contact: Dyana Lawson Business Code: Utilities Innovative Signs 4257 W. Ina Rd., Ste. #111 Tucson, AZ 85741 Phone: 520-395-1131 Fax: 520-395-0547 Contact: Anton Chism Business Code: Signs International Printing Bio Solutions Emergency Company 2241 S. 7th St. Cleaning Services Phoenix, AZ 85034 2 E. Congress St., #446 Phone: 602-943-6668 Tucson, AZ 85701 Fax: 602-943-4181 Phone: 520-404-6032 Contact: David Smith Fax: 866-297-4589 Business Code: Newsletters & PrintContact: Tyler Wadlund Business Code: Cleaning Services – ing Biohazard Veterans Security P.O. Box 44254 Phoenix, AZ 85064 Phone: 602-234-0107 Fax: 602-265-6649 Contact: Chad Benham Business Code: Security Services Wason Investments LLC 1908 N. 32nd St., #102 Phoenix, AZ 85008 Phone: 602-317-1715 Contact: Chi-Tan Chou YOUR FULL SERVICE MAINTENANCE CONTRACTOR • LAWN/SHRUB & WEED MAINTENANCE • BACKFLOW CERT. & SPRINKLER REPAIR ROC208327 • TREE WORK/CERT.ARBORIST # WE-7461A ROC208324 • LANDSCAPE & ONE TIME CLEANUP ROC208322 • FERTILIZATION & AERATION & DE-THATCHING (480) 882-9553 www.pachecobrothers.com BUSINESS SINCE 1979 14 APARTMENT NEWS August 2009 safety Driving Safely, Defensively Saves Lives Editor’s note: The following information is provided by Mike Felix, association coordinator at SCF Arizona. Higher gas prices and a down economy may have helped save lives in 2008, as the National Highway Traffic Safety Administrations (NHTSA) reports that 2008 had the lowest number of traffic fatalities in 47 years. Still, 37,300 people dead, a 9 percent drop compared to 2007, are too many. Where fatalities occur, often passengers and drivers suffer minor, severe or critical injuries resulting in costly medical bills, repair fees, lost work days, wages and higher insurance rates. Property damage from vehicle crashes continued from page 9 , New Members Lippman Law Group, P.C. P.O. Box 13928 Tucson, AZ 85732 Phone: 520-762-4036 Contact: David Lippman Business Code: Attorneys Michael S. Herrmann Insurance Agency, Inc 1012 S. Stapley Dr., Ste #101 Mesa, AZ 85204 Phone: 480-731-6600 Fax: 480-967-6829 Contact: Michael Herrmann Business Code: Insurance Pfister Insurance AgencyFarmers Insurance 7075 W. Bell Rd., #10 Glendale, AZ 85308 Phone: 623-581-0700 Fax: 623-486-6776 Contact: Eric Pfister Business Code: InsuranceCommercial Renew Guide 5452 E. Washington St. Phoenix, AZ 85034 Phone: 602-231-9439 Fax: 602-231-9739 Contact: Cam Huynh Business Code: Printing & Marketing Seventh Generation Plumbing 1307 E. Colter St., #7 Phoenix, AZ 85014 Phone: 602-918-2178 Contact: Colin Watley Business Code: Plumbers Shaffer Towing 7045 E. Main St. Mesa, AZ 85207 Phone: 480-985-2477 Contact: Dan Mizell Business Code: Towing Service Sierra Utility Billing Services P.O. Box 29778 Austin, TX 78755 Phone: 512-837-3446 Fax: 877-273-9995 Contact: Alvin Frieden Business Code: Utility Allocation Billing Skocom Skorey.com, LLC 4314 E. Melinda Ln. Phoenix, AZ 85050 Phone: 602-357-0145 Contact: Brian Skorey Business Code: Computer Repair & Networking Star Roofing 9201 N. 9th Ave. Phoenix, AZ 85021 Phone: 602-944-3323 Fax: 602-944-4749 Contact: Tim Kline Business Code: Roofing Services also costs businesses billions of dollars each year. The NHTSA says that almost all crashes can be avoided by using defensive driving techniques every time you get behind the wheel. SAFETY RESTRAINTS Safety belts and air bags provide protection by: • Keeping you in control so you can react quickly. • Preventing you from colliding with the steering wheel, windshield and other passengers. • Spreading the force of the crash over the strongest parts of your body, the shoulders and hips U.S. Lawns of Scottsdale 2303 N. 44th St., # 14-1100 Phoenix, AZ 85008 Phone: 602-768-5296 Fax: 602-685-1460 Contact: Tana Williams Business Code: Landscape Maintenance • Keeping you inside the vehicle where you’re less likely to be injured or killed. STEER YOUR WAY TO SAFETY Here are some defensive driving techniques that can help you avoid crashes: • Increase the space between your vehicle and passing vehicles. • Use caution when approaching an intersection. • Keep your wheels straight when preparing to make a left-hand turn to keep from being pushed into traffic from a vehicle that hits you from behind. • Use your signals well in advance We are the “Original Tree Pro” • • • • every time you are turning or changing lanes. Do not be distracted by using a cell phone, eating, reading or doing do something other than driving. Create a “safety cushion” that allows for adequate stopping distance between your vehicle and the vehicle in front of you. Check your rearview and side mirrors often. If a vehicle is too close, let the driver pass so you can maintain your safety cushion. Drive in the right lane when possible to lessen the chances of a headon collision. continued on pcontinued on page 17e Tree Pro, LLC has been Servicing Arizona’s Tree and Commercial Landscaping needs for over 10 yrs! aTree Trimming and Thinning aHazardous Tree Removal aPower Line Tree Trimming aDisease Control aFirewise Assessment and Solutions aCommercial Landscaping and Maintenance Servicing the greater Phoenix Metro area Call us. We promise to exceed your expectations! Toll Free: 888.474.0102 • Payson: 928.474.0102 Phoenix: 602.463.4448 • Mesa: 480.772.7972 H&S Painting Specializing in Apartment Repaints “Professional painters, reliable service, do it once, do it right” InterIor/exterIor PaIntIng • Over 40 years of combined experience in apartment repaints. • Competitive pricing without sacrificing quality. • Same and next day service. • After hour and emergency service. • All one color or custom colors. • Detailed surface preparation. • Wall and ceiling texture. • Drywall repair. • Steady work force and consistent high quality standards. • All employees have been E-verified with complete background checks. • References available upon request. • Licensed-Bonded- Insured (602) 505-8488 ROC249718 August 2009 APARTMENT NEWS 15 legal Take Appropriate Steps When Identity Theft Occurs In the business of property management, there exists a continuous exchange and collection of personal information pertaining to each and every renter. The collection of personal information is essential to the efficient and effective management of residential rental properties. But what happens when this information gets into the wrong hands? The incidence of identity theft in the United States is on the rise. According to the Federal Trade Commission’s (FTC) Consumer Sentinel Network Data Book for January to December 2008, there were 313,982 identity theft- related complaints made in the United States in 2008 alone. Among those, Arizona had the highest per capita rate of reported identity theft complaints. Due to the sensitive and private nature of the information contained in resident files, it is important that when and if a breach of this information occurs, both the landlord and affected renters take certain preventative measures as quickly as possible. The first step management should take is to immediately contact the local police department, the FTC and the three main credit reporting agencies (Equifax, Experia and Trans Union) to report the theft. The landlord should also circulate a letter to all affected residents to apprise them of the situation and provide them with as much guidance as possible in the prevention of the occurrence of identity theft. There are several preventative measures affected residents can take as well. First, they should contact all of their creditors and any financial institutions where they have accounts to inform them that personal information concerning their credit has been stolen. Renters can ask them to put a hold on use of their accounts until positive proof of identity is apparent. They may also request placement of a temporary, 90-day fraud alert on their credit cards. The affected residents should also contact the three main credit reporting agencies and request placement of a fraud alert on their credit report as well. This can assist in preventing the identity thief from opening any new accounts in their name. Another preventative measure the affected residents can take is to contact their local police department and ask them to place a flag on their driver’s license. This may be helpful should someone attempt to provide the police with their license number and date of birth during a traffic or other law enforcement stop. While it is always smart to monitor your credit reports for any signs of fraud—such as accounts that are not yours or debts that you cannot explain—if a breach occurs, such monitoring is imperative. Victims of identity theft are entitled to one free copy of their credit report from each of the three main credit reporting agencies as soon as they place a fraud alert on their credit report, regardless of whether or not they have already obtained the one free credit report they are entitled to for that year. While there is no way to ensure that identity theft thieves will not steal sensitive and personal information, and there is no easy cure if it happens, taking proactive and immediate measures to prevent the use of such stolen information can alleviate much of the potential emotional and financial damage that can occur. AMA Allyssa B. Birnley, Esq Law Offices of Scott M. Clark, P.C. 602-957-7877 AMA LEGAL ADVICE CENTER Members seeking legal advice on landlord-tenant issues can contact AMA member attorneys through the AMA Web site at www.azama.org. The attorneys will provide advice free of charge. To contact them, log-on to the AMA Web site and sign into the member area. Once inside, click on the member menu and select the Legal Advice link. The page will explain the process for contacting the attorneys. Members without Internet access can contact the AMA office for a list of participating attorneys. The phone number is 602-296-6205 or 800-326-6403. Landlords and residents not in membership can contact the following organizations for information on landlord-tenant issues: ValleY Community Information and Referral Service, 602-263-8856, Neighborhood Services Housing Hotline, 602-262-7210 (Phoenix residents only) Community Legal Services, 602-258-3434 (ability to pay basis) Tucson Community Information and Referral, 520-881-1794, Lawyer’s Referral Service of the Pima County Bar Association, 520-623-4625, Southern Arizona Legal Aid, 520-623-9461 16 APARTMENT NEWS August 2009 State statutes pertaining to internal inspections of rental units. continued from page 4, Legislative grams to review the legislation and take a position. This bill also did not make itbeyond its first hearing. Gilbert The town passed a sales tax increase of $0.25 per dollar. The new tax rate will be 1.75 percent effective on Sept. 1. It is critical to notify your Gilbert residents of this increase by Aug. 1. We understand there is a movement underway to refer the sales tax increase to the ballot, and volunteers are currently circulating petitions. A new mayor and two new Council members took office on July 1. LOCAL UPDATES TUCSON Sales Tax on Rent. The Tucson City Council did not include this provision in the budget after a couple of months of grassroots efforts by our members and residents. Neighborhood Preservation Ordinance. The mayor and City Council approved changes to their neighborhood preservation ordinance (NPO), including a fee for re-inspections of nuisance properties if management does not rectify any violations. The proposed fee is $75 per inspection (not violation), and the city will charged the fee to properties (owner-occupied and rental) if the owner responds to the initial citation and cleans up the property. Buckeye and Glendale. Both cities are in the process of increasing their impact fees. The Glendale fees increase in nominal; however, Buckeye is proposing a change to its methodology that will have an adverse and inequitable impact on multi-family properties. We are still working with the mayor and Council members in Buckeye to address concerns. In addition, Buckeye will be increasing its water and wastewater rates. AMA MESA The city is amending their NPO to include changes approved in the City Charter last year to comply with state statues on interior inspections. We have reviewed this proposal and do not have any concerns as it codifies in city code the Courtney G. LeVinus Government Affairs Consultant 602-712-1121 as needed by the law enforcement entity, your employer and the insurance provider. continued from page 15 , Driving If you are involved in a crash, do these things: 1. Pull out of oncoming traffic if you are able to. 2. Notify the proper law enforcement entity. 3. Offer assistance to anyone who has been injured. 4. Fill out an accident report form If you would like more information on workplace safety, please contact your SCF association coordinator. AMA Legal Q&A Attorneys Andy Hull, Mike Parham and Scott Clark Editor’s note: Readers who have nonemergency, gen- eral landlord-tenant, fair housing questions can send them to Apartment News. While all cannot be answered in this monthly column, we will attempt to publish those questions that would be of interest to most readers. For specific or urgent advice, consult your legal advisors before making a decision. Q : A : uestion We’re permitting a renter to transfer from one of our sister properties to another community. However, when our maintenance staff inspected the apartment the individual is transferring from, they noted an extreme bug infestation. Even though we already approved the transfer, can we now cancel it? A : nswer You could issue an immediate eviction, as drug use is illegal inside the apartment. However, if the individual is a good renter, you may wish to simply serve her a five-day health and safety noncompliance notice that states the son caught smoking the illegal drugs cannot return or be on the property any time in the future. Q : uestion Our maintenance technician uses his own personal vehicle to take trash from the property to the dump. As he was backing out, he struck a resident’s car. Are we liable? A Q : nswer Yes. Your maintenance man, as within the scope of his employment and liability, would revert back to you for any damages he caused. : uestion One of our residents purchased a power scooter to ride since she has difficulty walking due to arthritis. She wants us to install paved pathways across the common areas so she can ride to them. The property has sidewalks, but she wants a more direct path to the pool and the clubhouse. Must we accommodate her request? A : nswer More and more individuals are obtaining power scooters due to disability, and we will be dealing with problems associated with these. The renter is requesting a modification to the premises. Management needs to agree to reasonable modifications at the property, but need not pay for them in a residential community. If it is not unreasonable to have paved pathways, you need to agree to permit her to install them. You can impose uestion We caught one of our reasonable requirements as to location and renter’s sons smoking illegal drugs inside require they comply with codes. The renter her unit while she was at work. Her son would need to pay for them. does not reside at the apartment. What can we do? nswer Yes. You can imply that a condition of the transfer is no damage to the current apartment. As neither party has signed a lease, you should tell the person that he or she needs to correct the bug-infestation problem before you will consider entering into a new lease with them. Q : Andy M. Hull, 602-230-0088 Mike A. Parham, 602-265-6804 Scott M. Clark, 602-957-7877 ESIGN AND INST D E P A C S ALL LAND sion in Flagstaff; and Forgach House in Little Hands is a way for the Arizona rental Sierra Vista. Volunteers also provided assishousing industry to help provide essential tance to the four shelters during the Sept. services to those in need.” 5-Nov. 5 fundraiser. The program has colCo-chair Debra Hill Fox of AskDebFox. lected over $300,000 in donations for the • Licensed com echoes the message. “The AMA has a facilities since 2004. • Bonded long history of neighborhood outreach, The NAA PARAGON • Insured Awards recogand Big Hearts for Little Hands illustrates nize the distinguished efforts of builders, ROC # 253883 the association’s commitment to assisting individual professionals and affiliated our communities and their residents.” apartment associations and• the unique Licensed G I N S E A D N D E P I ApartmentFREE professionals and renters at A N STAtoL they make • the Bonded DSCAPE DESIGcontributions N A N D IN L multi-famAND C S S T • Insured over 350 AMALcommunities donated A ily housing industry. AMA is past win• BBQ’s N L L &theFirepits A • Licensed LFREE • Pavers ESTIMATES! • Bonded more than $30,000 in 2008 to help proROC # 253883 • Licensed ner of several PARAGON Awards, E DESIGN AND I•NBonded AP •S Insured FREE TA vide• Artificial necessary services transitional NDSatCfour LL• Ramadas Grass ESTIMATES! including community (2004), govA •ROC Insured L # services 253883 ESTIMATES! • Licensed housing facilities: UMOM New Day CenROC # 253883 Ponds ernment affairs (2004 and 2005) and & Firepits ••BBQ’s Pavers & BBQ’s Xeriscapes • Pavers Putting Greens FREE •& Bonded ters• in Phoenix; New Beginnings for • BBQ’s Firepits membership (2006). AMA • Pavers • Water Features • Ramadas • BBQ’s &•Firepits • Artificial Grass •Insured Ramadas Pavers Women and Children •• Artificial Grassin Tucson; Hope ESTIMATES! • Ramadas ROC 253883 • Ponds •#Ponds Artificial Grass • Putting Greens •• Putting Greens Cottage Women & Children’s Gospel Mis• Ponds Putting Walls Greens • Water Features • Water Features •• Planter • Planter Walls • Water Features • Irrigation Planter Walls • Accent Lighting • Systems • Accent Lighting • Accent Lighting Turf & Trees & Plants •Artificial Irrigation Systems continued from front page, Big Hearts FREE ESTIMATES! E DESIGN AND INSTA N D S CA P L L LA S CA P D N A L E DESIGN AND INSTA (602) LL )296-6255 602 296-6255 602 (((602 ))296-6255 • Irrigation Systems • BBQ’s & Firepits •Putting Pavers Greens • Artificial Grass WEDTRIM, TRIM, REMOVE & • Ramadas P E WE REMOVE & R E G I N S E A O N AND • Ponds PRO SND R EEGreens D IIN APE CA NSSTTA • Putting T ALLLL N DSSC AS LA P TR FERTILIZE TREES E R L E O • Water Features Boarders & Sod FERTILIZE TREES R Pavers Licensed • Industry standard PrunIng• (ansI a300) •TPlanter Walls S & BBQ’s • Industry standard PrunIng (ansI a300)Xeriscapes FREE ree sPecIalIsts) • Accent Lighting • PrecIsIon removals (large•tBonded • P recIsIon r emovals (l arge t ree s PecIalIsts • Irrigation Systems • Insured ) • stumP grIndIng ESTIMATES!PREPARE FOR PALM TREE WE TRIM, REMOVE & (602 )296-6255 (602 )296-6255 FERTILIZE TREES EE PROS TR • stumP •grIndIng ndustry standard P#ePaIr runIng (ansI a300) ROC 253883 • stormId amage PreventIon &r • storm damage PreventIon & rePaIr • sIck •tP ree sPecIalIst recIsIon removals (large tree sPecIalIsts) • sIck tree sPecIalIst •m Icro InjectIons for Queen Palms & Firepits stumP g rIndIng •m Icro • InjectIons for Queen Palms • BBQ’s Trees & Plants • eeP deeP root fertIlIzatIon •r Ramadas •d r•oot fertIlIzatIon s torm d amage P reventIon & ePaIr fully Insured • f•ully Insured • Ponds • Isa c arborIsts on staff • ertIfIed sIckatrborIsts ree sPecIalIst • Isa certIfIed on staff • Water Features • Isa-Wc certIfIed tree Workers creWs • Isa-Wc certIfIed tree Workers reWs •m Icro InjectIons foronQcon ueen Palms MONSOON SEASON SEASON WE TRIM, REMOVE & EE PROS R T (602)296-6255 FERTILIZE TREES (602 )296-6255 Before •dI r sf P (ansI a300) 22 FOR 1 SPECIAL! • FOR 1 SPECIAL! 602-216-0400 602-216-0400 • P r (l t s ) PREPARE PALM TREE •TRIM, f I FOR WE REMOVE & EE P R • Artificial Pavers Turf & Putting Greens • Artificial Grass • Putting Greens ORGANIC DEEP ROOT ORGANIC DEEP ROOT • Planter Walls FERTILIZATION FERTILIZATION • Irrigation Systems • Boarders Accent Lighting & Sod ndustry tandard runIng eeP oot ertIlIzatIon recIsIon emovals arge ree PecIalIsts ully nsured • s tumP grIndIng • Isa certIfIed arborIsts on staff MONSOON SEASON storm dcamage PreventIon & rePaIr • •Isa-Wc ertIfIed tree Workers on creWs SEASON • Industry st tandard PrunIng (ansI a300) W W •Acid sIckWashes ree sPecIalIst EE EE kk LyS SE •recIsIon &(lGreen Cleans Ly Washes & Green Cleans removals arge tree sPecIalIsts) •• PAcid cc RIV aL aL LLu u ER V I • m Icro I njectIons for Q ueen Palms c c grIndIng •tumP Full Spectrum Chemical Analysis E E •• sFull Spectrum Chemical Analysis SS FOFR OR yy OO uu Before aLaLLL RRWW • s torm d amage P reventIon & r ePaIr E Ek • Weekly Service ••Weekly Service E EL kyLy MM d eeP r oot f ertIlIzatIon aa InIn pOpOOO TE Tn Ea •• sComplete tree sPecIalIst L L nn ac Pool Equipment Inspections nEcE •IckComplete Pool Equipment Inspections nEnEEE •Pool fully Insured •• m InjectIons for Queen Palms dSd ! S! Pool Equipment Preventative Maintenance •Icro Equipment Preventative Maintenance • deeP root fertIlIzatIon • Isa c ertIfIed arborIsts on staff • Pump Reseals andand Filter Cleans • Pump Reseals Filter Cleans • fully Insured After • Automatic Pool Cleaner Rebuilds ••Automatic Pool Cleaner Rebuilds Isa-Wc certIfIed tree Workers on creWs • Isa certIfIed arborIsts on staff ORGANIC DEEP ROOT Before After Pool Replaster Renovations • Pool Replaster and EW •• Isa-Wc certIfIedand tree WRenovations orkers on creWs hh E E FERTILIZATION ddTT n u O n E R • Equipment Replacement kL T ST a ROu • Equipment Replacement En • Acid Washes & Green Cleans MM uST a EquIpIp EnT jSPECIAL! 2uM FOR 1ju ER IS IS cdEadLL y SERVI• Salt qu MM uR Pool Conversions MER E Su IcIc • Salt Pool Conversions EE yyOOuR E SERVV S V c a u h V E R d • Full Spectrum Chemical Analysis . S a E n R S a E h F nER. Licensed Bonded Insured ROC#211511 nd OR a Rn yOu Ed OR cO pEcT Ed a On! c RW LL Licensed Bonded Insured ROC#211511 L InSSpEcT ! aS OO EEk pO • Weekly Service OL In E ThEESSEEaSOnM dp nd an L R h aInT y pO a bEFO RE T Ena OL 2009 bEFO ncE • Complete Pool Equipment Inspections nEE WEE dS! kLy • Acid Washes & Green Cleans • Pool Equipment Preventative Maintenance caLL SERVIc uS F E • Full Spectrum Chemical Analysis O PR O S EEROOT T ORGANICT DEEP RR S FERTILIZATION 2 FOR FREE 1 SPECIAL! ESTIMATES! FERTILIZEAfter TREES Before After 602-216-0400 602-216-0400 ORGANIC DEEP ROOT T!! FERTILIZATION FREE h hEEaaT E hE Th ESTIMATES! 2 FOR 1 TSPECIAL! bE a b August 602-216-0400 602-216-0400 602-216-0400 602-714-3880 602-714-3880 n easo tax s tive n ince 00 $ 5 Wseol n av eotoalxresmeoadicEvEekLy SE OR a yOu RW LL EEk MaIn Ly p OOL TEn anc E nE E • Pump Reseals and Filter Cleans • Weekly Service • Acid Washes Green Cleans • Complete Pool Equipment Inspections • Automatic Pool&Cleaner Rebuilds APARTMENT NEWS 17 PRODUCTS & SERVICES GUIDE The AMA suggests that members using services listed in the Products & Services Guide request proof of workers’ compensation insurance and contractor’s license prior to contracting work. Reader notice: Under Arizona law, all residential and commercial contractors are required to be licensed by the state unless they fall under the handyman exemption for projects which require no building permit and are less than $750 for the total contract price. For more information or to verify the license status of an Arizona contractor, call 602-542-1525 or 888-271-9286 (toll-free outside Maricopa County) or visit www. rc.state.az.us. 1031 Exchange property services Westar Kitchen and Bath Valleywide* & Metro Tucson* . . (602) 271-0100 Beacon Equity Solutions Statewide* . . . . . . . . . . . . . . . . . (480) 748-0684 Appliance Sales, Rentals, Service & Parts 24 HR Restoration (Fire, Flood Etc.) American Technologies & Restoration Statewide* . . . . . . . . . . . . . . . . . (623) 434-9455 Argus Contracting, LLC Statewide* . . . . . . . . . . . . . . . . (480) 921-4116 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 775-8000 Cal's Custom Concepts Statewide* . . . . . . . . . . . . . . . . . (623) 466-0360 Coit Cleaning and Restoration Services Valleywide* . . . . . . . . . . . . . . . . (480) 967-1988 CPE Management LLC Valleywide* & Flagstaff* . . . . . . (480) 503-2090 Desert Dry Restoration Valleywide* . . . . . . . . . . . . . . . . (602) 765-6162 Emergency Restoration Experts Statewide* . . . . . . . . . . . . . . . . (480) 507-9082 Har-Bro Emergency Services Statewide* . . . . . . . . . . . . . . . . . (480) 449-3900 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . . (480) 988-5304 SOS Restoration Valleywide* . . . . . . . . . . . . . . . . (602) 266-5855 SOS Restoration (Tucson) Tucson* & Surrounding . . . . . . . (520) 747-4767 Titan Restoration of Tuscon, Inc Metro Tucson . . . . . . . . . . . . . . . (520) 888-4826 The Water Doctors Valleywide* . . . . . . . . . . . . . . . . (480) 807-6250 Advertising Air Conditioning/Heating Central Systems ACM Air Conditioning Services Tucson* & Surrounding Area* . (520) 696-1800 Badger Heating/Cooling Valleywide . . . . . . . . . . . . . . . . . (480) 855-1671 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . . (520) 881-1207 Air Duct Cleaning Sperry Van Ness Nationwide* . . . . . . . . . . . . . . . (480) 425-5500 Appliance Parts Appliance Parts Depot Nationwide* . . . . . . . . . . . . . . . (520) 748-2222 Appliance Sales JG Appliance AZ*, CA* & TX, Nationwide* . . (858) 232-1241 Lowe's, Inc. Nationwide* . . . . . . . . . . . . . . . (623) 414-0920 Parr Cabinet Outlet Valleywide* . . . . . . . . . . . . . . . . (623) 878-7277 Backflow Prevention-Certified Testing Marlin Services Statewide* . . . . . . . . . . . . . . . . . (602) 470-1040 Simply Surveillance Nationwide* . . . . . . . . . . . . . . . (602) 412-3173 Bio-Hazardous Waste Decontamination CC TV Bldg. Interior & Exterior Maint., Repair & Turnkey Argus Contracting, LLC Statewide* . . . . . . . . . . . . . . . . . (480) 921-4116 Bio Solutions Emergency Cleaning Services Statewide* . . . . . . . . . . . . . . . . . (520) 404-6032 Bio-One Statewide* & CA* . . . . . . . . . . . (602) 770-4972 BioPro, LLC Statewide* . . . . . . . . . . . . . . . . . (602) 234-6856 U.S. Bio-Clean Statewide* . . . . . . . . . . . . . . . . (602) 384-3927 The Winroc Corporation Statewide* . . . . . . . . . . . . . . . . . (602) 477-0341 Business Screening & CREDIT REPORTS CrimShield Nationwide* . . . . . . . . . . . . . . . (480) 305-1350 Merchants Information Solutions Nationwide* . . . . . . . . . . . . . . . (602) 744-3700 Cabinet Repairs, Doors & Drawers Cabinet Sales & Installation HCI Nationwide* . . . . . . . . . . . . . . . (602) 741-2670 MASCO Builder Cabinet Group Metro PHX* & Metro Tucson* . . (602) 455-4800 Parr Cabinet Outlet Valleywide* . . . . . . . . . . . . . . . . (623) 878-7277 Showcase Components Valleywide . . . . . . . . . . . . . . . . . (480) 558-0661 Wilsonart International Statewide* . . . . . . . . . . . . . . . . . (480) 921-9906 Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . . (623) 328-3805 Cox Communications (Tucson) Tucson* & Surrounding Area* . . (520) 629-8414 Ygnition Networks Statewide . . . . . . . . . . . . . . . . . . (602) 325-2183 Courier Stealth Express LLC Valleywide* . . . . . . . . . . . . . . . . (602) 721-2100 Cox Communications Crime Scene Cleaning BioPro, LLC Statewide* . . . . . . . . . . . . . . . . . (602) 234-6856 U.S. Bio-Clean Statewide* . . . . . . . . . . . . . . . . . (602) 384-3927 Deck Resurfacing Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . . (602) 437-2046 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Deck Resurfacing, Replacement & Repair Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . . (602) 437-2046 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 730-0594 Hill Brothers Chemical Co. Statewide . . . . . . . . . . . . . . . . . . (623) 879-9210 Superior Pool Construction Statewide* . . . . . . . . . . . . . . . . . (602) 395-0700 Design-Logo, Web, Brochure, Ads, Tradeshow Booth BROMTEC, LLC Metro Phoenix* . . . . . . . . . . . . . (602) 432-8382 Consolidated Smart Systems Valleywide* . . . . . . . . . . . . . . . . (602) 870-4436 Premiere Concierge Worldwide* . . . . . . . . . . . . . . . . (888) 991-4700 Cherokee Blind & Door Valleywide* . . . . . . . . . . . . . . . . (702) 432-3244 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Concierge Services Concrete & Masonry Repair Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . . (602) 437-2046 Direct TV Doors *Indicates company also provides goods and services to investors and owners of smaller rental properties (Regular members with fewer than 100 units). 18 APARTMENT NEWS Tactix Creative Design Group Nationwide* . . . . . . . . . . . . . . . (480) 835-0003 Computer/Information Tech Svcs & Web Design Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . . (623) 328-3805 Cox Communications (Tucson) Tucson* & Surrounding Area* . . (520) 629-8414 Computer Repair & Networking Computer Service & Repair Countertop Repair/Refinishing Venture Commercial Nationwide* . . . . . . . . . . . . . . . (480) 682-4501 FrontLine Service Partners Valleywide . . . . . . . . . . . . . . . . . (623) 915-4377 Equity Corporate Housing Statewide . . . . . . . . . . . . . . . . . . (480) 355-6449 Oakwood Corporate Housing (Tempe) Worldwide* . . . . . . . . . . . . . . . . (480) 894-9575 Oakwood Corporate Housing (Tucson) Worldwide* . . . . . . . . . . . . . . . . (520) 622-1075 Scottsdale Luxury Suites Scottsdale . . . . . . . . . . . . . . . . . (480) 419-6975 Advanced Resurfacing Statewide* . . . . . . . . . . . . . . . . . (480) 539-8888 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . . (480) 784-4747 Commercial Mortgage Banker Countertop Materials Commercial Lender Skocom Skorey.com, LLC Statewide* . . . . . . . . . . . . . . . . . (602) 357-0145 Copy, Printing & Publishing Services Printing Specialists, LLC Statewide* . . . . . . . . . . . . . . . . . (480) 968-6258 SunState Marketing Nationwide* . . . . . . . . . . . . . . . (480) 970-4148 Tower Printing, Inc. Nationwide* . . . . . . (480) 835-0003 Wilsonart International Statewide* . . . . . . . . . . . . . . . . . (480) 921-9906 Collection Agencies SOLOAN Metro Phoenix* . . . . . . . . . . . . . (949) 307-2585 Copy, Printing & Publishing Equipment Corporate Housing The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . . (800) 431-3000 Titan Restoration Of Tucson, Inc Metro Tucson . . . . . . . . . . . . . . . (520) 888-4826 Carpet Cleaning/Restoration Arizona Carpet Care Valleywide* . . . . . . . . . . . . . . . . (602) 604-8331 Bravo, Inc. Tempe* . . . . . . . . . . . . . . . . . . . (602) 276-8993 Coit Services (Tucson) Metro Tucson* . . . . . . . . . . . . . . (520) 887-0448 Dunway Cleaning Service Valleywide* . . . . . . . . . . . . . . . . (480) 720-9571 Executive Carpet Services, LLC Valleywide* . . . . . . . . . . . . . . . . (602) 882-1804 Pride Carpet and Upholstery Cleaning Valleywide* . . . . . . . . . . . . . . . . (602) 843-3200 RiteWay Carpet Valleywide* . . . . . . . . . . . . . . . . (602) 723-7966 Schmitz Carpet Care Tucson* & Surrounding Area* . . (520) 623-3260 Southwestern Floors-Phoenix Valleywide* . . . . . . . . . . . . . . . . (480) 831-7020 Superior Home Maintenance Valleywide* . . . . . . . . . . . . . . . . (480) 777-2222 Commercial & Home Building Restoration Cable TV Konica Minolta Nationwide . . . . . . . . . . . . . . . . (602) 244-9944 Hunter Warfield - PHX Nationwide* . . . . . . . . . . . . . . . (813) 283-4683 Hunter Warfield - Tampa Nationwide* . . . . . . . . . . . . . . . (813) 283-4500 National Credit Systems, Inc. Nationwide* . . . . . . . . . . . . . . . (480) 968-7561 Rapid Collection Systems, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 279-3666 Rent Collect Global Debt Management International* . . . . . . . . . . . . . . . (888) 313-9662 Scottsdale Collection Services Nationwide* . . . . . . . . . . . . . . . (480) 575-9840 U.S. Collections West, Inc. Southwest U.S.* . . . . . . . . . . . . . (602) 995-3494 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Cleaning, Janitorial & Maintenance Supplies Cabinet Moisture Protection Manly & Stewart Nationwide* . . . . . . . . . . . . . . . (949) 252-9990 Cleaning, Janitorial & Maintenance Services Arizona CleanRITE Metro Tucson* . . . . . . . . . . . . . . (520) 797-7272 Genie Services Valleywide* . . . . . . . . . . . . . . . . (623) 582-6111 KANDO Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 896-4151 MAC Corporation Statewide . . . . . . . . . . . . . . . . . . (623) 551-6100 Madeline's Meticulous, LLC Valleywide* . . . . . . . . . . . . . . . . (480) 659-9141 ProClean Commercial Property Services Metro Phoenix . . . . . . . . . . . . . . (623) 872-9028 Smudge Cleaners Corporate Housekeeping, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 456-6856 A.M. Steven Contracting, LLC Valleywide . . . . . . . . . . . . . . . . . (602) 703-2004 AAA Restoration Services, Inc. Valleywide . . . . . . . . . . . . . . . . . (800) 867-7555 Amberg Construction Valleywide* . . . . . . . . . . . . . . . (480) 982-1896 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 775-8000 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 730-0594 Genie Services Valleywide* . . . . . . . . . . . . . . . . (623) 582-6111 Kando Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 896-4151 Kowalski Construction, Inc. Metro PHX* & Metro Tucson* . . (602) 944-2645 PDK Contracting Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 501-7094 Praxis Construction Group Statewide* . . . . . . . . . . . . . . . . . (800) 709-3347 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Titan Restoration Of Tucson, Inc Metro Tucson . . . . . . . . . . . . . . . (520) 888-4826 Construction Defects Cleaning Services - Biohazard Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 RainForest Plumbing & Air Valleywide . . . . . . . . . . . . . . . . . (602) 253-9376 Sunstate Mechanical Services Statewide* . . . . . . . . . . . . . . . . . (480) 998-9620 Versihold, LLC Nationwide* . . . . . . . . . . . . . . . (602) 309-6126 Chiller Services Building Materials Const. Remodeling & Repair; Restoration & Turnkey Ceramic Tile & Bath Sunstate Mechanical Services Statewide* . . . . . . . . . . . . . . . . . (480) 998-9620 Boiler & Pump Services Concrete Sidewalk Grinding AZ Quality Concrete Grinding AZ*, NM* & NV* . . . . . . . . . . . (623) 910-8468 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 730-0594 Camelot Concrete Nationwide* . . . . . . . . . . . . . . . (480) 247-2044 Cellular phones & 2-way Radios Bldg. Interior & Exterior Renovation & Design Concrete Countertops & stylish vanities Triad Wireless AZ*, CA*, NV* & UT* . . . . . . . . (602) 426-0542 Bird Barriers Service All, Inc Nationwide . . . . . . . . . . . . . . . . (866) 373-6564 W.F. Tenant Improvements, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 797-0057 Automatic Gates & Access Control Automatic Gate Systems, Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 267-7778 Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . . (602) 494-1556 Guardian Gate Services Statewide* . . . . . . . . . . . . . . . . . (480) 629-4472 Signal Gates (Phoenix) Valleywide* . . . . . . . . . . . . . . . . (602) 997-6891 Signal Gates (Tucson) Tucson* & Surrounding Area* . . (520) 628-3199 Western Fence Co., Inc. Maricopa, Pinal, Pima County* . (602) 244-0368 Exterior Systems Statewide* . . . . . . . . . . . . . . . . . (480) 990-3909 Atomic Pest Control Statewide* . . . . . . . . . . . . . . . . . (480) 495-2337 Attorneys Atomic Pest Control Statewide* . . . . . . . . . . . . . . . . . (480) 495-2337 BioPro, LLC Statewide* . . . . . . . . . . . . . . . . . (602) 234-6856 Emergency Restoration Experts Statewide* . . . . . . . . . . . . . . . . . (480) 507-9082 U.S. Bio-Clean Statewide* . . . . . . . . . . . . . . . . . (602) 384-3927 Association Air Conditioning/Heating General Services Apartment Brokerages Concrete Coatings Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . . (602) 437-2046 Spartan Concrete Company, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 268-2775 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Carport Repair Services Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . . (602) 494-1556 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Bicycle Racks Big Brothers/Big Sisters-Tucson Nationwide . . . . . . . . . . . . . . . . (520) 624-7039 Andrew Hull Attorney at Law Valleywide* . . . . . . . . . . . . . . . . (602) 230-0088 Dwight W. Connely, Attorney at Law Tucson . . . . . . . . . . . . . . . . . . . . (520) 325-5777 Eugene A. Petrovits, P.C. Valleywide* . . . . . . . . . . . . . . . . (602) 996-7971 J. Mark Heldenbrand, P.C. Valleywide* & Tucson* . . . . . . . (602) 254-3400 Keith A. Hammond, P.C. Flagstaff . . . . . . . . . . . . . . . . . . . (928) 556-0983 King & Frisch, P.C. Tucson* & Surrounding Area* . . (520) 790-4061 Law Offices of James R. Vaughan Statewide . . . . . . . . . . . . . . . . . . (602) 279-0778 Law Offices of Koglmeier, Dobbins & Smith, P.L.C. Statewide* . . . . . . . . . . . . . . . . . (480) 962-5353 Law Offices of Scott M. Clark, P.C. Statewide* . . . . . . . . . . . . . . . . . (602) 957-7877 Lippman Law Group, P.C. Statewide* . . . . . . . . . . . . . . . . . (520) 762-4036 Lotzar Law Firm, P.C. Nationwide . . . . . . . . . . . . . . . . (480) 905-0300 Michael A. Parham Attorney at Law Valleywide . . . . . . . . . . . . . . . . . (602) 265-6804 Williams & Zinman P.C. Scottsdale* . . . . . . . . . . . . . . . . . (480) 994-4732 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . . (480) 784-4747 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 bee control Asphalt & Paving, Parking Lot & Driveway Svs/Sweep Cooling Tower Products Phoenix . . . . . . . . . . . . . . . . . . . (602) 268-1584 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . . (800) 431-3000 Bath Tubs AmBath, LLC Nationwide . . . . . . . . . . . . . . . . (480) 844-2596 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . . (480) 784-4747 Hard Tops of Northern Arizona Northern AZ* . . . . . . . . . . . . . . . (928) 499-4326 Superstition Tub Repair Statewide* . . . . . . . . . . . . . . . . . (602) 460-0496 Perlman Architects Valleywide . . . . . . . . . . . . . . . . . (480) 951-5900 Ace Asphalt of Arizona, Inc. (Phoenix) PHX* & Statewide* . . . . . . . . . . (602) 243-4100 Ace Asphalt of Arizona, Inc. (Tucson) Tucson* & Surrounding Area* . . (520) 747-7700 All City/Tri City Power Sweep Valleywide* . . . . . . . . . . . . . . . (602) 678-0059 Amazon Asphalt & Concrete, Inc. Statewide* . . . . . . . . . . . . . . . . . (406) 755-0795 American Asphalt Paving and Sealcoating Statewide* . . . . . . . . . . . . . . . . . (602) 256-7376 Bates Paving & Sealing, Inc. Statewide* . . . . . . . . . . . . . . . . . (520) 741-2100 Cactus Asphalt Statewide* . . . . . . . . . . . . . . . . . (623) 907-2800 Jeeper's & Associates, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 996-1288 KFM Striping & Curb Co. Inc./Asphalt Technologies Valleywide* . . . . . . . . . . . . . . . . (602) 462-9114 Regional Pavement Statewide* . . . . . . . . . . . . . . . . . (480) 963-3416 Roadrunner Sealcoat & Repair, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 926-1182 Sunland Asphalt - Phoenix Phoenix* . . . . . . . . . . . . . . . . . . (602) 531-0454 TDT Paving Inc. Statewide* . . . . . . . . . . . . . . . . . (800) 209-7074 Central Valley Specialties . . . . . . (602) 437-2046 Bathroom Renovations & Countertop Repair/Refinish Architecture Air Conditioning/Heating Systems, Parts & Supplies Diamond Fire Equipment Valleywide* . . . . . . . . . . . . . . . (623) 842-4455 Architectural & Construction Adad LLC/2incent Ad Specialties Nationwide* . . . . . . . . . . . . . . . (602) 424-1531 Proforma - DBI Nationwide* . . . . . . . . . . . . . . . (480) 350-9777 Snyder Promotional Products Nationwide* . . . . . . . . . . . . . . . (602) 265-8818 Alarm Systems Balcony & Walkway Deck Waterproofing & Resurfacing MT Builders Scottsdale . . . . . . . . . . . . . . . . . (480) 443-3376 Todd & Associates, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 952-8280 Advertising Specialties & Premiums National Air Ducts & Chimney Cleaning Nationwide* . . . . . . . . . . . . . . . (866) 993-8287 Valley Wide HVAC Valleywide* . . . . . . . . . . . . . . . . (623) 587-0802 Skytop, Inc. Statewide*. . . . . . . . . . . . . . . . . (623) 434-9039 Apt. & Leasing Office Remodel & Design Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 775-8000 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 730-0594 Titan Restoration Of Tucson, Inc Metro Tucson . . . . . . . . . . . . . . . (520) 888-4826 CallSource AZ*, CO* & UT* . . . . . . . . . . . . (888) 559-4744 Archie's HVAC & Electric Valleywide* . . . . . . . . . . . . . . . . (480) 921-8350 F and I Heating & Air Conditioning Metro Phoenix* . . . . . . . . . . . . . (480) 970-1350 Polar Brothers Heating and Cooling, LLC Valleywide* . . . . . . . . . . . . . . . . (602) 765-2722 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 944-6004 Sunstate Mechanical Services Statewide* . . . . . . . . . . . . . . . . . (480) 998-9620 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . . (520) 881-1207 Two Seasons Heating and Cooling Valleywide* . . . . . . . . . . . . . . . . (623) 935-0640 Valley Wide HVAC Valleywide* . . . . . . . . . . . . . . . . (623) 587-0802 Balcony & Walkway Deck Waterproofing & restoration Apt. Fire/Water Damage Restoration & Repair Advertising Analysis & Training Valley Wide HVAC Valleywide* . . . . . . . . . . . . . . . . (623) 587-0802 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 730-0594 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Brown Sales Flooring Valleywide*, Flag* & Prescott* . (602) 914-4579 Criterion Brock Valleywide* . . . . . . . . . . . . . . . . (602) 453-9660 Criterion Brock (Tucson) Tucson* & Surrounding Area* . . (520) 790-0740 Desert Floors, Inc. Tucson . . . . . . . . . . . . . . . . . . . . (520) 918-1022 Distinctive Carpets, Inc. Statewide* . . . . . . . . . . . . . . . . . (520) 745-2600 J.R. McDade Flooring (Phoenix) Valleywide* . . . . . . . . . . . . . . . . (602) 258-7219 J.R. McDade Flooring (Tucson) Tucson* & Surrounding Area* . . (520) 294-6261 One Source Interiors Valleywide* . . . . . . . . . . . . . . . . (602) 903-2545 Puckett's Flooring Statewide* . . . . . . . . . . . . . . . . . (480) 990-8191 Redi Carpet - Arizona Metro PHX & Flagstaff* . . . . . . . (480) 350-9615 Redi Carpet -Tucson Tucson* & Surrounding Area* . . (520) 884-5556 Select Interiors / Select Installations Statewide* . . . . . . . . . . . . . . . . . (602) 278-1222 Southwestern Floors-Phoenix Valleywide* . . . . . . . . . . . . . . . . (480) 831-7020 Southwestern Floors-Tucson Tucson* & Surrounding Area* . . (520) 807-4442 Balcony & Walking Deck Repair & Resurfacing Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 730-0594 After 55 Housing and Resource Guide Statewide* . . . . . . . . . . . . . . . . . (602) 277-8797 Apartment Finder Tucson* . . . . . . . . . . . . . . . . . . . (520) 887-8500 apartments.com / Republic Media Phoenix . . . . . . . . . . . . . . . . . . . (602) 444-8714 Apartments.com /Tucson Newspapers Tucson* & Surrounding Area* . (520) 573-4581 East Valley Tribune East Valley* . . . . . . . . . . . . . . . . (480) 898-6464 For Rent Media Solutions (Phoenix) Metro Phoenix* . . . . . . . . . . . . . (602) 277-8797 For Rent Media Solutions (Tucson) Tucson* & Surrounding Area* . . 520) 577-9600 Greater Phoenix Apartment Guide Valleywide . . . . . . . . . . . . . . . . . (602) 274-3586 Greater Tucson Apartment Guide Tucson . . . . . . . . . . . . . . . . . . . . (520) 615-1605 Move.com Nationwide* . . . . . . . . . . . . . . . (480) 797-3740 ParaRentar.com Metro Phoenix* . . . . . . . . . . . . . (602) 277-8797 Rent.com, an eBay company Nationwide* . . . . . . . . . . . . . . . (310) 586-9534 Air Conditioning/Heating Central SERVICES Appliance Parts Company Statewide* . . . . . . . . . . . . . . . . . (480) 755-0005 Appliance Warehouse of America, Inc. Nationwide* . . . . . . . . . . . . . . . (480) 388-4004 Azuma Leasing Nationwide* . . . . . . . . . . . . . . . (800) 707-1188 Coinmach Laundry Corp. Nationwide* . . . . . . . . . . . . . . . (602) 722-6959 General Electric Company International* . . . . . . . . . . . . . . . (480) 367-2900 Lowe's, Inc. Nationwide* . . . . . . . . . . . . . . . (623) 414-0920 Macgray Intelligent Laundry Systems Nationwide* . . . . . . . . . . . . . . . (602) 279-3399 Macgray Intelligent Laundry Systems (Tucson) Nationwide* . . . . . . . . . . . . . . . (520) 623-6115 R&B Wholesale Distributors Statewide* . . . . . . . . . . . . . . . . . (602) 272-1200 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . (800) 431-3000 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . . (520) 881-1207 Two Seasons Heating and Cooling Valleywide* . . . . . . . . . . . . . . . . (623) 935-0640 Carpet, Floor Covering & Patio Grass Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . . (480) 464-0509 RainForest Plumbing & Air Valleywide . . . . . . . . . . . . . . . . . (602) 253-9376 August 2009 Doorstep Trash Pick Up Sunset Waste LLC Metro PHX & Metro Tucson . . . . (602) 697-5246 Drug Lab Remediation & Clean Up Dryer Vent Cleaning, Repair & Installation Dryer Vent Wizard - East Valley Office Valleywide* . . . . . . . . . . . . . . . . (480) 559-8636 Dryer Vent Wizard - West Valley Office Valleywide* . . . . . . . . . . . . . . . . (623) 444-2160 Drywall Services AW Drywall Services LLC Valleywide* . . . . . . . . . . . . . . . . (602) 376-4456 Genie Services Valleywide* . . . . . . . . . . . . . . . . (623) 582-6111 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Valley View Service Partners, Inc. Valleywide . . . . . . . . . . . . . . . . . (480) 699-5835 Electrical & Lighting Contractors & Services Hayden Electric, Inc. Scottsdale . . . . . . . . . . . . . . . . . (623) 434-0608 PDP Electric, Inc. Metro Phoenix* . . . . . . . . . . . . . (480) 345-2781 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 Merchants Information Solutions, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 744-3700 Insurance General Contractor - Licensed Above & Beyond Fitness Repair, LLC Valleywide* . . . . . . . . . . . . . . . . (480) 272-9361 Advanced Exercise Equipment Nationwide* . . . . . . . . . . . . . . . (602) 708-3764 Advantage Fitness Products Statewide* . . . . . . . . . . . . . . . . . (602) 330-8519 Commercial Fitness Superstore Statewide* . . . . . . . . . . . . . . . . . (480) 838-0555 Fitness Fix Valleywide & Prescott . . . . . . . . (602) 471-0445 Gym Source Nationwide* . . . . . . . . . . . . . . . (480) 775-1496 Matrix Fitness Systems Nationwide . . . . . . . . . . . . . . . . (602) 279-5009 Star Trac Nationwide* . . . . . . . . . . . . . . . (800) 228-6635 2004 PILOT CONSTRUCTION, INC. AZ*, CO* & New England* . . . . (603) 436-2510 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 775-8000 Davis Companies Valleywide . . . . . . . . . . . . . . . . . (909) 795-0077 Harb Renovations PHX & East Valley* . . . . . . . . . . (480) 694-3862 Imperial Contracting. Valleywide . . . . . . . . . . . . . . . . (480) 892-9157 Rehab Systems, LLC Statewide* . . . . . . . . . . . . . . . . . (480) 921-3943 Exhibit Design & Decorations Fence Repair & Installation Fiberglass Repair & Tubs Advanced Resurfacing Statewide* . . . . . . . . . . . . . . . . . (480) 539-8888 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . . (480) 784-4747 A.M. Steven Contracting, LLC Valleywide . . . . . . . . . . . . . . . . . (602) 703-2004 Eagle Valley Construction, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 730-0594 Gorman Roofing Serrvices, Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 262-2423 Halquist Construction, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 342-8005 JC's Custom Crafts Statewide* . . . . . . . . . . . . . . . . . (602) 531-6604 Marbecc Custom Designs Statewide* . . . . . . . . . . . . . . . . . (480) 836-8261 McShane Construction Corporation Statewide & CA* . . . . . . . . . . . . (602) 508-6166 Nautilus General Contractors Valleywide* & Metro Tucson* . . (480) 607-9909 Titan Restoration Of Tucson, Inc Metro Tucson . . . . . . . . . . . . . . . (520) 888-4826 Exterior Systems Statewide* . . . . . . . . . . . . . . . . . (480) 990-3909 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 Maintenance Supplies Landscape Curbing Marketing, Research & Statistics Pierce-Eislen AZ, CO & Southern CA . . . . . . . (480) 663-1149 RealData, Inc. Southwest U.S. . . . . . . . . . . . . . (602) 789-1223 Woods Consulting Group Valleywide . . . . . . . . . . . . . . . . . (231) 740-3785 Masonry Fence & Wall Repair Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Newsletters & Printing International Printing Company Nationwide* . . . . . . . . . . . . . . . (602) 943-6668 NEWSPAPER Territorial Newspapers Tuscon . . . . . . . . . . . . . . . . . . . . (520) 577-1458 Online Rent Collection Software /Portal Innercircuit, Inc. Nationwide* . . . . . . . . . . . . . . . (877) 212-8617 The Clix Group, LLC PayClix.com Nationwide* . . . . . . . . . . . . . . . (866) 729-2549 Property Solutions Nationwide* . . . . . . . . . . . . . . . (801) 375-5522 PropertyBridge, Inc. Nationwide . . . . . . . . . . . . . . . . (510) 550-7211 Rent Dues.com Nationwide* . . . . . . . . . . . . . . . (915) 760-4264 Online Rent Payments A Real Deal Painting Valleywide* . . . . . . . . . . . . . . . . (623) 362-9561 Abeyta Painting, LLC Statewide . . . . . . . . . . . . . . . . . . (520) 529-2878 Accent Painting & Construction Inc. Statewide . . . . . . . . . . . . . . . . . . (602) 748-1422 Alliance Painting, Inc. Phoenix . . . . . . . . . . . . . . . . . . . (602) 273-1767 Blue Coyote Painting Metro Tucson* . . . . . . . . . . . . . . (520) 219-2777 Bravo, Inc. Tempe* . . . . . . . . . . . . . . . . . . . (602) 276-8993 CJC Painting Phoenix* . . . . . . . . . . . . . . . . . . (602) 722-1641 ColorHouse LLC Valleywide* . . . . . . . . . . . . . . . . (480) 584-3462 Dr Paint, LLC Valleywide* . . . . . . . . . . . . . . . . (480) 377-2468 Empire Community Painting Statewide* . . . . . . . . . . . . . . . . . (602) 214-9345 Empire Community Painting (Tucson) Tucson* & Surrounding Area* . . (520) 979-6538 Genie Services Valleywide* . . . . . . . . . . . . . . . . (623) 582-6111 Hi-Tech Painting & Drywall Valleywide & Prescott . . . . . . . . (623) 516-8155 Imperial Contracting Valleywide . . . . . . . . . . . . . . . . . (480) 892-9157 Indigo Painting Valleywide* . . . . . . . . . . . . . . . . (602) 304-0800 Investment Painting Services, Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 242-5737 Landmark Commercial Renovations, Inc. Nationwide . . . . . . . . . . . . . . . . (800) 336-1885 Liberty West Painting Statewide* . . . . . . . . . . . . . . . . . (602) 541-3405 Metzger’s Painting Professionals, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 672-5069 Nu-Systems Apartment Services Statewide* . . . . . . . . . . . . . . . . . (602) 931-8900 Papago Painting, Ent. Statewide* . . . . . . . . . . . . . . . . . (602) 340-0886 Paramount Painting, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 369-5717 R & E Contracting, LLC Valleywide* . . . . . . . . . . . . . . . . (623) 570-1605 Service All, Inc Nationwide . . . . . . . . . . . . . . . . (866) 373-6564 Silverado Painting Contractors, Inc. Statewide* . . . . . . . . . . . . . . . . . (800) 235-1011 Southern Express Painting Tucson* & Surrounding Area* . . (520) 792-9669 Synergy Painting, Inc. AZ*, CO* & UT* . . . . . . . . . . . . (602) 469-8449 Painting Supplies Dunn Edwards Paint Corporation Statewide* . . . . . . . . . . . . . . . . . (480) 736-7135 Dunn-Edwards Paint Corporation-Tucson Tucson . . . . . . . . . . . . . . . . . . . . (520) 444-7240 Frazee Paint Industries Phoenix* . . . . . . . . . . . . . . . . . . (602) 275-5444 ICI Paints Nationwide* . . . . . . . . . . . . . . . (480) 948-0757 ICI Paints (Tucson) Nationwide* . . . . . . . . . . . . . . . (520) 326-2481 MicroBlend Technologies, Inc. Nationwide* . . . . . . . . . . . . . . . (480) 831-0757 PPG Pittsburgh Paints Nationwide . . . . . . . . . . . . . . . . (602) 956-1150 Sherwin Williams Statewide* . . . . . . . . . . . . . . . . . (602) 861-3171 Tempe Paint & Decorator Center Tempe . . . . . . . . . . . . . . . . . . . . (480) 838-8987 *Indicates company also provides goods and services to investors and owners of smaller rental properties (Regular members with fewer than 100 units). August 2009 Painting Services Arizona Rekey Services, LLC Metro PHX*, Metro Tucson* . . . (602) 340-0004 AskDebFox.com Statewide* . . . . . . . . . . . . . . . . . (602) 570-7398 Natural Gas Utility Southwest Gas Corporation-Tempe Statewide* . . . . . . . . . . . . . . . . . (480) 730-3628 Paging Systems Leak Locating management consulting & training Cool Box Portable Storage Metro PHX & Metro . . . . . . . . . (520) 722-0255 Cool Box Portable Storage (Tempe) Sacramento, Fresno & AZ . . . . . (888) 943-8266 MovingHelp.com Nationwide* . . . . . . . . . . . . . . . (866) 748-4114 Corporate Answer/Arizona Action Paging Nationwide . . . . . . . . . . . . . . . . (602) 244-1833 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 RainForest Plumbing & Air Valleywide . . . . . . . . . . . . . . . . . (602) 253-9376 AZ PARTSMASTER (Phoenix) Statewide* . . . . . . . . . . . . . . . . . (602) 233-3580 AZ PARTSMASTER (Tucson) Tucson* & Surrounding Area* . . (520) 573-5828 HD Supply Facilities Maintenance Valleywide* . . . . . . . . . . . . . . . ((800) 431-3000 Source One Distribution Nationwide* . . . . . . . . . . . . . . . (602) 677-8755 Mold removal & Clean up Coit Services (Tucson) Metro Tucson* . . . . . . . . . . . . . . (520) 887-0448 Titan Restoration Of Tucson, Inc Metro Tucson . . . . . . . . . . . . . . . (520) 888-4826 Online Apartment Locator Mail Boxes MyNewPlace Nationwide . . . . . . . . . . . . . . . . (800) 689-5388 Realty DataTrust Scottsdale . . . . . . . . . . . . . . . . . (602) 692-7715 Arizona Broadband, LLC Valleywide* . . . . . . . . . . . . . . . . (480) 456-4220 Landscape and Tree Service Acacia Landscape Services Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 253-7354 Alternative Earth Care Valleywide* . . . . . . . . . . . . . . . . (602) 309-5156 Low Voltage Wiring / New Construction HandyTrac Systems Key Control Systems Nationwide* . . . . . . . . . . . . . . . (800) 665-9994 KEYper Systems Nationwide* . . . . . . . . . . . . . . . (704) 455-9400 Landscape Maintenance HOM, Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 265-4640 JAG Compliance & Consulting Statewide* . . . . . . . . . . . . . . . . . (602) 908-4357 Get A Grip Resurfacing (Tempe) Valleywide* . . . . . . . . . . . . . . . . (480) 784-4747 Low Income Housing Program Administration Key Control Agave Environmental Contracting, Inc. Statewide* . . . . . . . . . . . . . . . . . (623) 847-3796 Agave Environmental Contracting, Inc. Statewide* . . . . . . . . . . . . . . . . . (623) 847-3796 Carescape Valleywide . . . . . . . . . . . . . . . . . (623) 583-8700 Catalina Landscape Maintenance Tucson . . . . . . . . . . . . . . . . . . . . (520) 887-1204 Details Landscaping Valleywide . . . . . . . . . . . . . . . . . (623) 435-7207 The Groundskeeper Statewide* . . . . . . . . . . . . . . . . . (602) 269-6922 IDT Landscaping LLC Valleywide* . . . . . . . . . . . . . . . . (480) 829-8530 Northwest Exterminating-Tucson Tucson . . . . . . . . . . . . . . . . . . . . (520) 888-5779 Sexton Pest Control Valleywide* . . . . . . . . . . . . . . . . (602) 942-3653 Turner Tree Management, LLC Valleywide* . . . . . . . . . . . . . . . . (602) 273-6009 Wild Briar Landscape Valleywide . . . . . . . . . . . . . . . . . (480) 899-5192 Xeriscapes Unlimited, Inc. Phoenix* . . . . . . . . . . . . . . . . . . (602) 252-6434 Argus Contracting, LLC Statewide* . . . . . . . . . . . . . . . . . (480) 921-4116 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 775-8000 Emergency Restoration Experts Statewide* . . . . . . . . . . . . . . . . . (480) 507-9082 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . . (480) 988-5304 Spray Systems Enviromental Statewide* . . . . . . . . . . . . . . . . . (480) 967-8300 Titan Restoration Of Tucson, Inc Metro Tucson . . . . . . . . . . . . . . . (520) 888-4826 Moving & Storage LOCKSMITHS Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . . (623) 328-3805 Cox Communications (Tucson) Tucson* & Surrounding Area* . . (520) 629-8414 Simply Bits, LLC Tucson* . . . . . . . . . . . . . . . . . . . (520) 545-0400 Ygnition Networks Statewide . . . . . . . . . . . . . . . . . . (602) 325-2183 Clean Cut Trees Valleywide* . . . . . . . . . . . . . . . . (480) 813-2964 Diversified Landscape Managment Valleywide* . . . . . . . . . . . . . . . . (602) 275-6762 Tree Pro (Mesa) Valleywide* . . . . . . . . . . . . . . . . (480) 772-7972 Manly & Stewart Nationwide* . . . . . . . . . . . . . . . (949) 252-9990 Kitchen & Bath Refinishing Legal Services Janitorial Supplies Spectrum WatrWise Services Statewide* . . . . . . . . . . . . . . . . . (602) 763-9056 Landscaping Services Internet Access Provider (Wireless) Source One Distribution Nationwide* . . . . . . . . . . . . . . . (602) 677-8755 LANDSCAPING EQUIPMENT Internet Services & Access Provider Property Rock Resources Valleywide . . . . . . . . . . . . . . . . . (602) 446-0093 Spot On Networks Nationwide . . . . . . . . . . . . . . . . (877) 768-6687 Glass & Screen Arizona Glass Connection Valleywide* . . . . . . . . . . . . . . . . (602) 283-0050 Cheaper Window Glass Valleywide* . . . . . . . . . . . . . . . . (602) 995-2102 Glassbusters, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 964-4664 JC's Glass Valleywide* . . . . . . . . . . . . . . . . (480) 967-5020 NC Glass, Inc. Valleywide* . . . . . . . . . . . . . . . . (602)243-6215 The Glass Shop Valleywide* . . . . . . . . . . . . . . . . (480) 539-4357 Interior Design R & E Contracting, LLC Valleywide* . . . . . . . . . . . . . . . . (623) 570-1605 Tofel Construction (Tucson) Statewide* . . . . . . . . . . . . . . . . . (520) 571-0101 Landscape Water Management Skipton & Associates, Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 992-7577 General Contractor/Construction Management General ContractorLicensed/Bonded for Comm/Res. Insurance - Public Adjuster Mold & Asbestos Remediation Landscape Sprinkler Services Sexton Pest Control Valleywide* . . . . . . . . . . . . . . . . (602) 942-3653 Westscape Environmental, Inc Metro Phoenix* . . . . . . . . . . . . . (623) 931-4902 Meters - Sub-metering Supplies Comptrol Technologies Nationwide . . . . . . . . . . . . . . . . (602) 392-2292 Guardian Water & Power Nationwide* . . . . . . . . . . . . . . . (800) 444-9283 LANDSCAPE MATERIAL CIBA Insurance Services Nationwide . . . . . . . . . . . . . . . . (818) 638-8525 Eaton & Associates Nationwide* . . . . . . . . . . . . . . . (480) 941-4895 Farmers Insurance Group, Campbell Insurance Agency Nationwide* . . . . . . . . . . . . . . . (480) 831-6103 Ideal Insurance Agency Statewide* . . . . . . . . . . . . . . . . . (602) 938-7579 Labarre/Oksnee Insurance Company Nationwide* . . . . . . . . . . . . . . . (480) 213-1067 Mark McFadden State Farm Valleywide* . . . . . . . . . . . . . . . . (602) 942-3398 Peter Gerlach Insurance Agency Valleywide* . . . . . . . . . . . . . . . . (623) 402-8050 Pfister Insurance Agency-Farmers Insurance Statewide* . . . . . . . . . . . . . . . . . (623) 581-0700 Professional Insurance Services, an Affiliate of Lapre Scali & Co. Nationwide* . . . . . . . . . . . . . . . (480) 874-4538 Sterling Grant & Associates, LLC Nationwide* . . . . . . . . . . . . . . . (602) 954-7200 Western Risk Insurance Southwest U.S.* . . . . . . . . . . . . . (602) 266-8670 J Bella Interiors Valleywide* . . . . . . . . . . . . . . . . (480) 967-2121 RC Interior Design Group, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 667-5632 Vignette Interior Effects Valleywide* . . . . . . . . . . . . . . . . (602) 818-3696 All Rock Supply Valleywide* . . . . . . . . . . . . . . . . (480) 288-1458 Insurance - Commercial Gates - Sales & Service Energy Services Aries Capital, LLC Nationwide . . . . . . . . . . . . . . . . (602) 952-9952 Bedford Capital Consulting Nationwide . . . . . . . . . . . . . . . . (602) 324-7107 Wa-Mu Multi-Housing Lending Valleywide* & Metro Tucson* . . (602) 997-7116 Cort Furniture Rentals Statewide* . . . . . . . . . . . . . . . . . (520) 881-0070 Tucson Appliance Company/Tucson Heating & Cooling/Tucson Furniture Tucson* & Surrounding Area* . . (520) 881-1207 Agave Environmental Contracting, Inc. Statewide* . . . . . . . . . . . . . . . . . (623) 847-3796 Desert Creations Landscape & Maintenance Valleywide* . . . . . . . . . . . . . . . . (480) 677-1116 Green N' Growing Landscaping Valleywide* . . . . . . . . . . . . . . . . (602) 570-1379 Greens Gone Wild Valleywide* . . . . . . . . . . . . . . . . (602) 432-9471 NatureScape, LLC Valleywide* . . . . . . . . . . . . . . . . (480) 650-6138 ProCare Commercial Landscape Services Inc. Metro PHX & Metro Tucson . . . . (623) 872-9028 Tree Pro (Payson) Northern AZ* . . . . . . . . . . . . . . . (928) 474-0102 Westscape Environmental, Inc Metro Phoenix* . . . . . . . . . . . . . (623) 931-4902 Hutzel & Associates Nationwide* . . . . . . . . . . . . . . . (602) 323-0222 Adams Business Dimensions, Inc Southwest U.S.* . . . . . . . . . . . . . (602) 885-9500 AFLAC Statewide* . . . . . . . . . . . . . . . . . (623) 670-3910 Alliance Insurance Group Statewide* . . . . . . . . . . . . . . . . . (602) 996-7600 Bader Company Nationwide . . . . . . . . . . . . . . . . (888) 223-3726 Bennett and Porter Insurance Services Nationwide* . . . . . . . . . . . . . . . (480) 212-1150 Bowman & Associates Insurance Agency Phoenix . . . . . . . . . . . . . . . . . . . (800) 456-0241 The Mahoney Group (Phoenix) Mesa . . . . . . . . . . . . . . . . . . . . . (480) 730-4920 The Mahoney Group (Tucson) Tucson* & Surrounding Area* . . (520) 784-6673 Michael S. Herrmann Insurance Agency, Inc Statewide* . . . . . . . . . . . . . . . . . (480) 731-6600 Pete Gerlach Insurance Agency Valleywide* . . . . . . . . . . . . . . . . (623) 412-8050 SCF Arizona Phoenix . . . . . . . . . . . . . . . . . . . (602) 631-2009 State Farm Insurance Statewide* . . . . . . . . . . . . . . . . . (480) 391-9390 Western Risk Insurance Southwest U.S.* . . . . . . . . . . . . . (602) 266-8670 Blooming Desert Statewide* . . . . . . . . . . . . . . . . . (480) 756-9100 Empire Landscape & Maintenance, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 550-4154 Epic Landscape Construction, Inc. Metro Phoenix* . . . . . . . . . . . . . (623) 516-9014 Greenscapes Landcare, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 595-9702 Indigenous Landscape Systems Valleywide* . . . . . . . . . . . . . . . . (602) 867-8831 Landmark Land Management LLC Metro Phoenix* . . . . . . . . . . . . . (602) 323-9696 Pacheco Brothers Gardening Metro Phoenix . . . . . . . . . . . . . . (480) 822-9553 PDS Landscape Services Metro Phoenix . . . . . . . . . . . . . . (623) 298-3340 Quality Building Maintenance LLC Valleywide* . . . . . . . . . . . . . . . . (602) 568-5944 Safari Pools & Landscape Valleywide* . . . . . . . . . . . . . . . . (480) 633-6494 Sun Devil Environmental Services, Inc. Valleywide . . . . . . . . . . . . . . . . . (480) 580-4984 U.S. Lawns of Scottsdale Valleywide* . . . . . . . . . . . . . . . . (602) 768-5296 Worldscape Metro Phoenix . . . . . . . . . . . . . . (480) 797-8649 Landscape Maintenance & service Industrial Hygiene-Mold, Asbestos, Lead etc. Big Bob's Flooring & Color Tile Outlet of Phoenix Valleywide* . . . . . . . . . . . . . . . . (602) 246-2627 Heritage Interiors, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 327-0284 Lowes, Inc. Nationwide* . . . . . . . . . . . . . . . (623) 414-0920 Mohawk Industries Statewide* . . . . . . . . . . . . . . . . . (480) 650-9315 Nannites, Inc./DBA Media Floors Statewide* . . . . . . . . . . . . . . . . . (480) 736-9130 Showcase Components Valleywide . . . . . . . . . . . . . . . . (480) 558-0661 Furniture & Upholstery Services INCOME TAX CONSULTING & PREPARATION Tim Walch CPA PC Valleywide* . . . . . . . . . . . . . . . . (480) 557-0561 Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . . (480) 464-0509 Automatic Gate Systems, Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 267-7778 Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . . (602) 494-1556 Signal Gates (Phoenix) Valleywide* . . . . . . . . . . . . . . . . (602) 997-6891 Western Fence Co. Inc. Maricopa, Pinal, Pima County* . (602) 244-0368 Easy Energy, LLC Statewide* . . . . . . . . . . . . . . . . . (602) 302-7640 Financial Services Fire Sprinklers Aridland Gas Specialists Valleywide* . . . . . . . . . . . . . . . . (602) 243-5835 AAA Apartment Staffing Valleywide* . . . . . . . . . . . . . . . . (602) 840-0258 ALLSTAFF Services, Inc.™ Statewide . . . . . . . . . . . . . . . . . (623) 334-1304 ALLSTAFF Services, Inc.™ (HQ) Statewide . . . . . . . . . . . . . . . . . . (602) 277-3381 ALLSTAFF Services, Inc.™ (Tucson) Statewide . . . . . . . . . . . . . . . . . . (520) 296-1666 APTS-Apartment Personnel Training & Staffing Nationwide* . . . . . . . . . . . . . . . (480) 222-5516 Career Strategies, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 955-5811 DORADO Personnel Tucson* & Surrounding Area* . . (520) 323-3350 Lead Tracking Solutions ...... (714) 549-5200 Houseware & Linen Rentals Fire Extinguishers Gas Line Installation Employment Services Scottsdale Luxury Suites Scottsdale . . . . . . . . . . . . . . . . . (480) 419-6975 Impound/Towing Service Aaron’s Corporate Furnishings Valleywide* . . . . . . . . . . . . . . . . (480) 966-9499 Convenient Houseware & Linen Rental Statewide* . . . . . . . . . . . . . . . . . (602) 955-0030 Cort Valleywide* & Some Tucson* . . (480) 785-2820 Express Furniture Resources Metro Tucson . . . . . . . . . . . . . . . (520) 770-1000 Employment Screening & Background Checks Hotel Reservations Alliance Towing Valleywide* . . . . . . . . . . . . . . . . (602) 272-1700 Furniture Rentals EMPLOYMENT & BACKGROUND SCREENING Arizona Air Boutique, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 867-4606 Valley Gas & Gear Statewide* . . . . . . . . . . . . . . . . . (623) 931-2775 Convenient Houseware & Linen Rental Statewide* . . . . . . . . . . . . . . . . . (602) 955-0030 Foundation Repair AccuSearch, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 249-3466 Automatic Gate Systems, Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 267-7778 Praxis Construction Group Statewide* . . . . . . . . . . . . . . . . . (800) 709-3347 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 R & E Contracting, LLC Valleywide* . . . . . . . . . . . . . . . . (623) 570-1605 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Western Fence Co. Inc. Maricopa, Pinal, Pima County * (602) 244-0368 Arizona RamJack Statewide* . . . . . . . . . . . . . . . . . (602) 470-1296 Valley Protective Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 777-0003 Tactix Creative Design Group Nationwide* . . . . . . . . . . . . . . . (480) 835-0003 Floor Coverings Emergency Services Exercise Equipment Fire Hydrants Helium & Balloons Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . . (480) 464-0509 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 RainForest Plumbing & Air Valleywide . . . . . . . . . . . . . . . . . (602) 253-9376 Embroidery & Silkscreen Koalaty Embroidery Inc. Nationwide* . . . . . . . . . . . . . . . (480) 313-3844 Tower Printing, Inc. Nationwide* . . . . . . . . . . . . . . . (480) 835-0003 Heating & Air Conditioning Fiat Incorporated Metro Phoenix . . . . . . . . . . . . . . (602) 549-0456 Fire Alarms Desert State Fire Valleywide* . . . . . . . . . . . . . . . . (602) 430-8709 Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . . (480) 464-0509 Torrent Resources Statewide* . . . . . . . . . . . . . . . . . (602) 268-0785 Golf Carts/Utility Vehicles A-1 Golf Cart Leasing West of the Mississippi* . . . . . . (480) 855-7800 Classi Carts Statewide . . . . . . . . . . . . . . . . . . (800) 748-2278 Metro Fire Equipment Statewide* . . . . . . . . . . . . . . . . . (480) 464-0509 Drywell Drainage Systems Electrical, Plumbing, AC Contractors Fire & Flood Restoration Argus Contracting, LLC Statewide* . . . . . . . . . . . . . . . . . (480) 921-4116 Arizona Fire & Water Restoration, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 775-8000 Coit Services (Tucson) Metro Tucson* . . . . . . . . . . . . . . (520) 887-0448 Debellis Construction and Roofing Metro Phoenix* . . . . . . . . . . . . . (480) 970-5424 Firestorm 24/7 Nationwide* . . . . . . . . . . . . . . . (480) 515-2407 GXS Construction Valleywide* . . . . . . . . . . . . . . . . (602) 224-1120 Pinnacle Restoration Statewide* . . . . . . . . . . . . . . . . . (480) 988-5304 Titan Restoration Of Tucson, Inc Metro Tucson . . . . . . . . . . . . . . . (520) 888-4826 Spray Systems Enviromental Statewide* . . . . . . . . . . . . . . . . . (480) 967-8300 Archie's HVAC & Electric Valleywide* . . . . . . . . . . . . . . . . (480) 921-8350 Arizona Central Electric Valleywide* . . . . . . . . . . . . . . . . (623) 748-8150 Bert's Electric & Plumbing Tucson* & Surrounding Area* . . (520) 791-7800 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . . (800) 431-3000 IES Commercial Nationwide* . . . . . . . . . . . . . . . (623) 889-2500 PDP Electric, Inc. Metro Phoenix* . . . . . . . . . . . . . (480) 345-2781 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Valley Wide Electric Valleywide . . . . . . . . . . . . . . . . . (623) 587-0802 Wilde Wealth Management Nationwide* . . . . . . . . . . . . . . . (480) 361-6203 APARTMENT NEWS 19 Parking Lot & Driveway Services Ace Asphalt of Arizona, Inc. (Phoenix) PHX* & Statewide* . . . . . . . . . . (602) 243-4100 Ace Asphalt of Arizona, Inc. (Tucson) Tucson* & Surrounding Area* . . (520) 747-7700 Cactus Asphalt Statewide* . . . . . . . . . . . . . . . . . (623) 907-2800 Crossroads Grading and Paving Statewide . . . . . . . . . . . . . . . . . . (602) 595-1358 Regional Pavement Statewide* . . . . . . . . . . . . . . . . . (480) 963-3416 Parking Lot & Landscape Curbing The Alternative Edge, LLC Valleywide* . . . . . . . . . . . . . . . . (623) 435-9656 Parks & Playgrounds Exerplay, Inc Statewide* . . . . . . . . . . . . . . . . . (480) 323-0337 Pavement Maintenance Ace Asphalt of Arizona, Inc. (Phoenix) PHX* & Statewide* . . . . . . . . . . (602) 243-4100 Ace Asphalt of Arizona, Inc. (Tucson) Tucson* & Surrounding Area* . . (520) 747-7700 Bates Paving & Sealing, Inc. Statewide* . . . . . . . . . . . . . . . . . (520) 741-2100 Cactus Asphalt Statewide* . . . . . . . . . . . . . . . . . (623) 907-2800 CPC Asphalt LLC Statewide* . . . . . . . . . . . . . . . . . (480) 635-4340 KFM Striping & Curb Co. Inc./Asphalt Technologies Valleywide* . . . . . . . . . . . . . . . . (602) 462-9114 SealMaster AZ Statewide* . . . . . . . . . . . . . . . . . (602) 253-4660 Parker & Sons, Inc. Valleywide* . . . . . . . . . . . . . . . (480) 963-1829 Plumb Plumbing LLC Pima County* . . . . . . . . . . . . . . (520) 629-0504 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 RainForest Plumbing & Air Valleywide . . . . . . . . . . . . . . . . . (602) 253-9376 Redco Plumbing Valleywide* . . . . . . . . . . . . . . . . (602) 938-0722 Rooter 2000 Plumbing and Drain Valleywide . . . . . . . . . . . . . . . . . (480) 967-5943 Roto-Rooter Service & Plumbing Co. Maricopa County* . . . . . . . . . . . (800) 438-7686 SageWater Nationwide . . . . . . . . . . . . . . . . (757) 368-8835 Stat Plumbing Valleywide* . . . . . . . . . . . . . . . (602) 522-1100 West Coast Plumbing Metro Phoenix* . . . . . . . . . . . . . (623) 582-1117 Plumbing Fixtures & Supplies Ferguson Enterprises, Inc. Tucson* & Surrounding Area* . (520) 792-1700 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . (800) 431-3000 The Plumbers Choice, Inc. Statewide* . . . . . . . . . . . . . . . . (602) 426-0602 Capitol Consulting, LLC Phoenix . . . . . . . . . . . . . . . . . . . (602) 712-1121 IQ Printing Statewide* . . . . . . . . . . . . . . . . . (602) 231-9439 Renew Guide Statewide* . . . . . . . . . . . . . . . . . (602) 231-9439 Sir Speedy Scottsdale Nationwide . . . . . . . . . . . . . . . . (480) 751-6209 Curaflo of the Valley Statewide* . . . . . . . . . . . . . . . . . (480) 940-9700 AAA Landlord Services, Inc./Investigative Screening Nationwide* . . . . . . . . . . . . . . . (480) 668-5953 X-Press Process Service Statewide* . . . . . . . . . . . . . . . . . (602) 471-0081 Plumbers Seventh Generation Plumbing Valleywide* . . . . . . . . . . . . . . . . (602) 918-2178 Arizona Plumbing Services, Inc. Valleywide . . . . . . . . . . . . . . . . . (602) 484-0666 Belsito Plumbing Statewide* . . . . . . . . . . . . . . . . . (480) 425-9900 Brewer Commercial Services Valleywide* . . . . . . . . . . . . . . . . (602) 789-8858 Curaflo of the Valley Statewide* . . . . . . . . . . . . . . . . . (480) 940-9700 Grace Plumbing Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 704-3785 Paar Plumbing Valleywide* . . . . . . . . . . . . . . . . (480) 619-1000 Property Management Software AppFolio, Inc. Nationwide* . . . . . . . . . . . . . . . (805) 617-2161 Intuit Real Estate Solutions Nationwide* . . . . . . . . . . . . . . . (469) 742-9871 Investment Instruments Statewide* . . . . . . . . . . . . . . . . . (617) 938-3953 Resite Online Nationwide* . . . . . . . . . . . . . . . (757) 351-7516 Cuellar Realty Services Phoenix . . . . . . . . . . . . . . . . . . . (602) 277-7070 Heads On Beds Property Management Solutions RENOVATION SUPPLIES Assurant Specialty Property Nationwide . . . . . . . . . . . . . . . . (760) 231-1125 Pete Gerlach Insurance Agency Valleywide* . . . . . . . . . . . . . . . (623) 412-8050 Renters Legal Liability LLC Nationwide* . . . . . . . . . . . . . . . (801) 994-0237 Repair & Maintenance Supplies The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . . (800) 431-3000 Resident Referral Services Property manager/owner Service provider Cherokee Blind & Door Valleywide* . . . . . . . . . . . . . . . . (702) 432-3244 NC Glass, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 243-6215 Apartment Hunters Valleywide* . . . . . . . . . . . . . . . . (602) 863-1500 Apartment Selectors Statewide* . . . . . . . . . . . . . . . . . (602) 739-5530 STONE CLEANING & RESTORATION Coit Cleaning & Restoration Services Valleywide* . . . . . . . . . . . . . . . . (480) 967-1988 Epic Sweeping Service Valleywide* . . . . . . . . . . . . . . . . (623) 516-9014 Jeeper's & Associates, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 996-1288 Phoenix Power Sweep Valleywide . . . . . . . . . . . . . . . . . (602) 278-3359 Sunstate Sweeping, . Valleywide* . . . . . . . . . . . . . . . . (602) 415-1506 Sunstate Sweeping, LLC. (Tucson) Tucson* & Surrounding Area* . . (520) 293-0400 Genie Services Valleywide* . . . . . . . . . . . . . . . . (623) 582-6111 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Sub-metering Screening Services/Credit Reports search engine optimization Comptrol Technologies Nationwide . . . . . . . . . . . . . . . . (602) 392-2292 Conservice Utility Management & Billing Nationwide* . . . . . . . . . . . . . . . (866) 866-0333 Guardian Water & Power Nationwide* . . . . . . . . . . . . . . . (800) 444-9283 ista North America Nationwide . . . . . . . . . . . . . . . . (866) 691-4782 Minol USA Nationwide* . . . . . . . . . . . . . . . (310) 820-4435 NWP Services Corporation Nationwide* . . . . . . . . . . . . . . . (949) 253-2522 Utilities Management Concepts, Inc. Nationwide . . . . . . . . . . . . . . . . (626) 303-5553 Supplies - Electrical, Hardware & Plumbing The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . . (800) 431-3000 Wilmar Industries, Inc. Valleywide . . . . . . . . . . . . . . . . . (800) 345-3002 Swimming Pool Deck Resurfacing Central Valley Specialties Statewide* . . . . . . . . . . . . . . . . . (602) 437-2046 Coral Pools, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 831-7932 Swimming Pool Design, Const. & Remodel Coral Pools, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 831-7932 Coral Pools, Inc. Valleywide* SureDeposit Nationwide . . . . . . . . . . . . . . . . (800) 531-7873 Coral Pools, Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 831-7932 Superior Pool Construction Statewide* . . . . . . . . . . . . . . . . . (602) 395-0700 Security Guard Services Sewer & Drain Cleaning Sewer Line Cameraing Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 RainForest Plumbing & Air Valleywide . . . . . . . . . . . . . . . . . (602) 253-9376 APARTMENT NEWS Swimming Pool Sales & Repair Services Swimming Pool Supplies & Chemicals The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . . (800) 431-3000 Jasper's Clear Pool Supply & Service Metro PHX* & Metro Tucson* . . (480) 507-5331 Leslie's Poolmart, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 366-3926 Specialty Valleywide* & Metro Tucson* . . (480) 241-7525 Technology Consulting Evergreen Solutions Statewide* . . . . . . . . . . . . . . . . . (480) 836-0779 Telephone Answering & Messaging Answer Phoenix Metro PHX* & Metro Tucson* . . (602) 248-8080 Corporate Answer/Arizona Action Paging Nationwide . . . . . . . . . . . . . . . . (602) 244-1833 Telephone Systems Cox Communications (Phoenix) Valleywide* . . . . . . . . . . . . . . . . (623) 328-3805 Cox Communications (Tucson) Tucson* & Surrounding Area* . . (520) 629-8414 Qwest Communications Statewide* . . . . . . . . . . . . . . . . . (602) 705-4304 TERMITE ELIMINATION Atomic Pest Control Statewide* . . . . . . . . . . . . . . . . . (480) 495-2337 Tile & grout cleaning Coit Services (Tucson) Metro Tucson* . . . . . . . . . . . . . . (520) 887-0448 Towing & Parking Enforcement Monster Impound Valleywide* . . . . . . . . . . . . . . . . (480) 988-0504 20 Arizona Pool & Spa, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 705-4151 Security Services Brewer Commercial Services Valleywide* . . . . . . . . . . . . . . . . (602) 789-8858 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 RainForest Plumbing & Air Valleywide . . . . . . . . . . . . . . . . . (602) 253-9376 . . . . . . (480) 831-7932 Swimming Pool Resurfacing Security Deposit Alternatives Swimming Pool Renovation Commercial Property Centric Nationwide . . . . . . . . . . . . . . . . (480) 760-5727 ADS Statewide Security Statewide* . . . . . . . . . . . . . . . . . (800) 782-3943 Arizona Security Professionals, LLC Valleywide . . . . . . . . . . . . . . . . . (480) 345-0345 Arraynet Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 361-9230 Core Management Consulting Services, Inc. PHX & Tucson Areas* . . . . . . . . (602) 518-6597 Elite Protective Services Valleywide* . . . . . . . . . . . . . . . . (480) 792-1515 Gideon Security Service Statewide* . . . . . . . . . . . . . . . . (480) 755-2262 Premier Patrol Valleywide . . . . . . . . . . . . . . . . . (602) 241-1109 Tatalovich & Associates, Inc. Phoenix . . . . . . . . . . . . . . . . . . . (602) 264-0007 Taylor Made Security Investigations, LLC Valleywide* . . . . . . . . . . . . . . . . (480) 558-1163 Valley Protective Services , Inc. Valleywide* . . . . . . . . . . . . . . . . (480) 777-0003 Veterans Security Statewide* . . . . . . . . . . . . . . . . . (602) 234-0107 Sub-flooring Screening Services Special Security Force Valleywide* . . . . . . . . . . . . . . . . (602) 374-8436 Street Sweeping Refinishing/Resurfacing Renters Insurance Creative Concepts, LLC Nationwide . . . . . . . . . . . . . . . . (480) 219-8889 Steps Comptrol Technologies Nationwide . . . . . . . . . . . . . . . . (602) 392-2292 Conservice Utility Management & Billing Nationwide* . . . . . . . . . . . . . . . (866) 866-0333 Screen Doors & Bug Screens Diamondback Carport Repair, Inc. PHX & Tucson Areas* . . . . . . . . (602) 494-1556 Neece Precast & Supply Phoenix . . . . . . . . . . . . . . . . . . . (602) 242-1869 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . (602) 944-6004 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 AAA Landlord Services, Inc./Investigative Screening Nationwide* . . . . . . . . . . . . . . . (480) 668-5953 Contemporary Information Corporation Nationwide* . . . . . . . . . . . . . . . (800) 754-0009 First Advantage SafeRent Nationwide* . . . . . . . . . . . . . . . (623) 670-3273 Investigative Screening Nationwide* . . . . . . . . . . . . . . . (480) 305-1350 Merchants Information Solutions, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 744-3700 National Tenant Network - Arizona (NTN-AZ) Nationwide* . . . . . . . . . . . . . . . (480) 607-5288 On-Site.com Nationwide* . . . . . . . . . . . . . . . (602) 616-3279 RealPage, Inc. Worldwide* . . . . . . . . . . . . . . . . (877) 325-7243 Reliable Background Screening Nationwide* . . . . . . . . . . . . . . . (602) 870-7711 Rent Bureau Nationwide . . . . . . . . . . . . . . . . (404) 418-8986 RentGrow Inc. Nationwide . . . . . . . . . . . . . . . . (800) 736-8476 Resident Check Nationwide . . . . . . . . . . . . . . . . (800) 491-2580 Resident Data, A LexisNexis Service Nationwide* . . . . . . . . . . . . . . . (480) 686-6194 The Screening Pros Nationwide* . . . . . . . . . . . . . . . (818) 444-5252 Transunion Credit Retriever Nationwide* . . . . . . . . . . . . . . . (303) 209-4370 Direcsuply Nationwide . . . . . . . . . . . . . . . . (602) 550-4929 Promotional Items Solar Screens RUB Systems Signs America’s Instant Signs Valleywide* . . . . . . . . . . . . . . . . (602) 404-0009 Graph Technologies Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 569-0707 Innovative Signs, LLC Metro PHX* & Metro Tucson* . . (520) 395-1131 Metro Sign A Rama Valleywide* . . . . . . . . . . . . . . . . (602) 997-6362 Sierra Signs & Service, Inc. Statewide* . . . . . . . . . . . . . . . . . (480) 835-0168 SIGNWORX Nationwide* . . . . . . . . . . . . . . . (602) 268-1875 SummitWest Signs Nationwide . . . . . . . . . . . . . . . . (480) 926-3465 Territorial Sign Company, Inc. Statewide* . . . . . . . . . . . . . . . . . (520) 294-3400 Cherokee Blind & Door Valleywide* . . . . . . . . . . . . . . . . (702) 432-3244 Recycling K & M Smart Recycling Valleywide. . . . . . . . . . . . . . . . . (480) 556-1779 Allied Waste Valleywide* . . . . . . . . . . . . . . . . (602) 442-5997 Saguaro Enviromental Services Pima County* . . . . . . . . . . . . . . (520) 745-8820 AccuSearch, Inc. Nationwide* . . . . . . . . . . . . . . . (602) 249-3466 Refuse Removal & Recycling Services Professional Pooper Scooper & Porter Service Pet Butler Metro Phoenix* . . . . . . . . . . . . . (602) 763-5513 Poopy Do Services, LLC Valleywide* & Metro . . . . . . . . ((602) 956-1048 Real Estate Services/Consulting Rossmar Realty, LLC Valleywide . . . . . . . . . . . . . . . . . (480) 551-4324 Get A Grip Resurfacing of Arizona Valleywide* . . . . . . . . . . . . . . . . (480) 784-4747 Nu-Systems Apartment Services Statewide* . . . . . . . . . . . . . . . . . (602) 931-8900 NuSurface Phoenix Metro, LP Valleywide* . . . . . . . . . . . . . . . . (602) 395-2007 Process Service & Evictions Roofing Services Centimark Roof Systems Statewide . . . . . . . . . . . . . . . . . . (602) 944-0300 Dynamic Roofing Services, LLC Metro Phoenix* . . . . . . . . . . . . . (602) 944-2104 Lyons Roofing Valleywide* . . . . . . . . . . . . . . . . (602) 276-5515 Petersen-Dean Roofing Statewide* . . . . . . . . . . . . . . . . . (602) 454-7500 Petersen-Dean Roofing (Tucson) Statewide* . . . . . . . . . . . . . . . . . (520) 623-9500 Renco, LLC Statewide* . . . . . . . . . . . . . . . . . (623) 434-9797 Skytop, Inc. Statewide* . . . . . . . . . . . . . . . . . (623) 434-9039 Sprayfoam Southwest, Inc. AZ*, NV* & South CA* . . . . . . . (480) 752-8550 Star Roofing, Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 944-3323 Starkweather Roofing, Inc Statewide* . . . . . . . . . . . . . . . . . (602) 997-0529 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 Western Roofing Systems, Inc. AZ*, NV* & South CA* . . . . . . . (480) 967-8073 Western Single Ply Statewide . . . . . . . . . . . . . . . . . . (602) 485-4453 Real Estate Investment Services/Consulting Beacon Equity Solutions Statewide* . . . . . . . . . . . . . . . . . (480) 748-0684 Michael A. Lieb, Ltd. Metro Phoenix . . . . . . . . . . . . . . (602) 870-9741 Renco, LLC Statewide* . . . . . . . . . . . . . . . . . (623) 434-9797 Roofing & Waterproofing Consultants Real Estate DEVELOPMENT Pool Service & Repair Rooftop Consultants Statewide* . . . . . . . . . . . . . . . . . (480) 557-6255 Trammel Crow Residential Nationwide . . . . . . . . . . . . . . . . (480) 596-6696 Sun Patio Furniture Nationwide* . . . . . . . . . . . . . . . (480) 227-2776 Sundrella Casual Furniture Nationwide* . . . . . . . . . . . . . . . (623) 516-2010 Printing & Marketing Apartment Realty Advisors Statewide* . . . . . . . . . . . . . . . . . (602) 252-4232 Wa-Mu Multi-Housing Lending Valleywide* & Metro Tucson* . . (602) 977-7116 Pool/Patio Furniture-Refurbishing A Miller Time Pool Service and Repair, LLC Valleywide* . . . . . . . . . . . . . . . . (602) 298-1899 Safari Pools & Landscape Valleywide* . . . . . . . . . . . . . . . . (480) 633-6494 Aries Capital, LLC Nationwide . . . . . . . . . . . . . . . . (602) 952-9952 CB Richard Ellis Worldwide . . . . . . . . . . . . . . . . . (602) 735-5555 HQ Real Estate & Investment, LLC Statewide* . . . . . . . . . . . . . . . . . (480) 522-1066 Marcus & Millichap Valleywide . . . . . . . . . . . . . . . . . (602) 952-9669 Marcus & Millichap Metro PHX & Metro Tucson . . . (602) 952-9669 Marcus & Millichap Statewide* . . . . . . . . . . . . . . . . (602) 952-9669 Marcus & Millichap Metro Phoenix* . . . . . . . . . . . . . (602) 952-9669 Marcus & Millichap Phoenix . . . . . . . . . . . . . . . . . . . (602) 952-9669 Marcus & Millichap Valleywide . . . . . . . . . . . . . . . . . (602) 952-9669 Marcus & Millichap Valleywide* . . . . . . . . . . . . . . . . (602) 952-9669 Marcus & Millichap Valleywide . . . . . . . . . . . . . . . . . (602) 288-8079 S-J Management -Seattle AZ & WA . . . . . . . . . . . . . . . . . . (206) 365-7900 Transwestern Commercial Services AZ*, NM* & NV* . . . . . . . . . . . (602) 956-5000 Roof Coatings Real Estate Brokers/Multi-family CMS Commercial Furniture Nationwide* . . . . . . . . . . . . . . . (480) 892-3212 Sun Patio Furniture Nationwide* . . . . . . . . . . . . . . . (480) 227-2776 Sundrella Casual Furniture Nationwide* . . . . . . . . . . . . . . . (623) 516-2010 PIPE RENEWAL & RESTORATION Plumbing Contractors & Services Pool Furniture Pet Waste Stations-Service, Sales and Supplies Poopy Do Services, LLC Valleywide* & Metro Tucson* . . (602) 956-1048 Political Consulting Pet waste clean-up & removal Pet Butler Metro Phoenix* . . . . . . . . . . . . . (480) 600-6139 Poopy Do Services, LLC Valleywide* & Metro Tucson* . . (602) 956-1048 Real Estate & Construction Law Plumbing, HVAC & Electrical Contractor Pest Control Services Nearhood & Parker Scottsdale . . . . . . . . . . . . . . . . . (480) 998-3525 R.L. Cohen & Associates, Inc. Statewide* . . . . . . . . . . . . . . . . (602) 640-9777 Real Estate Brokers/Commercial AZ Secret Shops Nationwide* . . . . . . . . . . . . . . . (866) 729-7467 Ellis, Partners in Mystery Shopping (EPMS) Nationwide* . . . . . . . . . . . . . . . (972) 256-3767 Retention/Resident Services Apartment Life Statewide . . . . . . . . . . . . . . . . . . (602) 486-4848 Blackledger Nationwide* . . . . . . . . . . . . . . . (801) 386-3583 The Intelligent Approach, Inc. Nationwide* . . . . . . . . . . . . . . . (480) 839-0870 Universal Property Solutions Valleywide* . . . . . . . . . . . . . . . . (602) 499-5411 Manly & Stewart Nationwide* . . . . . . . . . . . . . . . (949) 252-9990 Moen Statewide* . . . . . . . . . . . . . . . . . (800) 261-6636 Commercial Authorized Mechanical Statewide* . . . . . . . . . . . . . . . . ((602) 278-4226 Atomic Pest Control Statewide* . . . . . . . . . . . . . . . . . (480) 495-2337 Burns Pest Elimination (Phoenix) Valleywide* . . . . . . . . . . . . . . . . (602) 971-4782 Burns Pest Elimination (Tucson) Tucson* . . . . . . . . . . . . . . . . . . . (520) 882-4776 City Wide Pest Control, Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 944-0099 Eliminex Termite & Pest Control Valleywide* . . . . . . . . . . . . . . . . (602) 942-2847 Grim Reaper Pest Control Statewide* . . . . . . . . . . . . . . . . . (480) 829-2420 Mike's Swat Team Pest and Termite Control Valleywide* . . . . . . . . . . . . . . . . (602) 944-7700 Northwest Exterminating-Phoenix/Avondale Valleywide* . . . . . . . . . . . . . . . . (623)-872-1294 Northwest Exterminating-Tucson Tucson . . . . . . . . . . . . . . . . . . . . (520) 888-5779 Sexton Pest Control Valleywide* . . . . . . . . . . . . . . . . (602) 942-3653 Smart Pest Solutions Valleywide* . . . . . . . . . . . . . . . . (480) 621-8438 Tony's Pest Control, Inc. Metro PHX* & Metro Tucson* . . (602) 749-0600 Tony's Pest Control, Inc. (Tucson) Metro PHX* & Metro Tucson* . . (520) 882-9355 Shopping Evaluations Mel Polunsky Valleywide* . . . . . . . . . . . . . . . . (602) 373-3390 property Tax Consulting Plumbing Products Manufacturers PAYROLL, ASO, PEO EE Nucleus Nationwide* . . . . . . . . . . . . . . . (866) 504-3434 Southwest U.S.* . . . . . . . . . . . . . (602) 697-6786 Mike’s Swat Team Pest & Termite Valleywide* . . . . . . . . . . . . . . . . (602) 944-7700 August 2009 Towing Service All City Towing Valleywide* . . . . . . . . . . . . . . . . (480) 833-7278 All Valley Impound/United Road Towing Valleywide* . . . . . . . . . . . . . . . . (602) 523-3322 Kwik Tow Valleywide* . . . . . . . . . . . . . . . . (623) 444-1020 R & M Towing Valleywide* . . . . . . . . . . . . . . . . (602) 415-1565 Shaffer Towing Valleywide* . . . . . . . . . . . . . . . . (480) 985-2477 SWAT Towing & Parking Enforcement Valleywide* . . . . . . . . . . . . . . . . (480) 644-9839 Washers & Dryers - Coin Metered Tree Service Able Tree Care Metro Phoenix* . . . . . . . . . . . . . (602) 540-8086 All Year Round Valleywide* . . . . . . . . . . . . . . . . (602) 647-4747 Arizona Treeworks Valleywide* . . . . . . . . . . . . . . . . (602) 841-2900 Phoenix Tree Service, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 866-2013 Phoenix Trim-A-Tree LLC Valleywide* . . . . . . . . . . . . . . . . (480) 962-0701 Premier Tree Service Inc. - Empire Valleywide* . . . . . . . . . . . . . . . . (602) 550-4154 Sage Tree Care Valleywide . . . . . . . . . . . . . . . . . (602) 329-1352 Tree Doctors North, Inc. PHX & Scottsdale* . . . . . . . . . . . (480) 854-2699 Tree Doctors, Inc. East Valley* . . . . . . . . . . . . . . . . (480) 844-4037 Tree Pro (Payson) Northern AZ* . . . . . . . . . . . . . . . (928) 474-0102 Turner Tree Management, LLC Valleywide* . . . . . . . . . . . . . . . . (602) 273-6009 Zonascapes, Inc. Valleywide* . . . . . . . . . . . . . . . . (623) 915-9002 Coin & Professional Equip. Company Phoenix* . . . . . . . . . . . . . . . . . . (602) 248-0808 Coin & Professional Equip. Company Tucson* . . . . . . . . . . . . . . . . . . . (520) 790-7377 Coinmach Laundry Corp. Nationwide* . . . . . . . . . . . . . . . (602) 722-6959 Macgray Intelligent Laundry Systems Nationwide* . . . . . . . . . . . . . . . (602) 279-3399 Macgray Intelligent Laundry Systems (Tucson) Nationwide* . . . . . . . . . . . . . . . (520) 623-6115 PWS The Laundry Company Nationwide* . . . . . . . . . . . . . . . (602) 627-1200 Waste Management Sunset Waste LLC Metro PHX & Metro Tucson . . . . (602) 697-5246 Valet Waste Nationwide . . . . . . . . . . . . . . . . (813) 247-7524 Waste Consolidators Valleywide* . . . . . . . . . . . . . . . . (480) 897-3601 Waste Management Statewide* . . . . . . . . . . . . . . . . . (480) 220-7812 Water Conditioning & Purification Aqua Chill Metro Phoenix . . . . . . . . . . . . . . (480) 829-9255 Welding Plumb Plumbing LLC Pima County* . . . . . . . . . . . . . . (520) 629-0504 RainForest Plumbing & Air Valleywide . . . . . . . . . . . . . . . . . (602) 253-9376 RainMaker Technologies Tucson* . . . . . . . . . . . . . . . . . . . (520) 745-9117 Water Damage/Structural Drying & Mold Remediation Ace Restoration Services, LLC Statewide* . . . . . . . . . . . . . . . . . (602) 953-3340 Water Heaters Water Heater Man, Inc. of Arizona Arizona & California* . . . . . . . . (800) 372-1800 Water purification vending services A Little Welding, LLC Valleywide* . . . . . . . . . . . . . . . . (602) 721-7339 Automatic Gate Systems, Inc. Statewide* . . . . . . . . . . . . . . . . . (602) 267-7778 Genie Services Valleywide* . . . . . . . . . . . . . . . . (623) 582-6111 Grey Wolf Welding Valleywide* . . . . . . . . . . . . . . . . (602) 993-3204 Merkel Fabrication, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 505-1285 Preferred Multi Services, Inc. Valleywide* . . . . . . . . . . . . . . . . (602) 944-6004 Sunmaster Valleywide* & Tucson* . . . . . . . (602) 268-1427 WINDOW CLEANING Madeline's Meticulous, LLC Valleywide* . . . . . . . . . . . . . . . . (480) 659-9141 Window Covering Apartment Interior Supply Valleywide . . . . . . . . . . . . . . . . . (480) 964-7600 Blind Co. Inc. BCI Statewide* . . . . . . . . . . . . . . . . . (480) 834-8098 Cherokee Blind & Door Valleywide* . . . . . . . . . . . . . . . . (702) 432-3244 Distinctive Carpets, Inc. Statewide* . . . . . . . . . . . . . . . . . (520) 745-2600 The Home Depot Supply Statewide . . . . . . . . . . . . . . . . . . (800) 431-3000 CADSON Investments LLC Valleywide* . . . . . . . . . . . . . . . . (602) 510-1507 www.azama.org Trees Valley Tree Feeders Valleywide* . . . . . . . . . . . . . . . . (623) 587-0606 Utilities Comptrol Technologies Nationwide . . . . . . . . . . . . . . . . (602) 392-2292 Conservice Utility Management & Billing Nationwide* . . . . . . . . . . . . . . . (866) 866-0333 Salt River Project (SRP) Valleywide* . . . . . . . . . . . . . . . . (602) 236-2423 ����������������������������������������������������������������������������� ���������������������������������������������������������������������������������������������������� Utility Allocation Billing Comptrol Technologies Nationwide . . . . . . . . . . . . . . . . (602) 392-2292 Sierra Utility Billing Services Nationwide* . . . . . . . . . . . . . . . (512) 837-3446 Vending services Larsen Vending Metro Phoenix* . . . . . . . . . . . . . (602) 257-8727 Vilar Vending, Inc. Metro Phoenix . . . . . . . . . . . . . . (480) 502-0905 Vendor Compliance Compliance Depot LLC Nationwide* . . . . . . . . . . . . . . . (214) 291-8900 Video Library DVD in Demand Statewide* . . . . . . . . . . . . . . . . . (480) 734-4943 Resident Entertainment Services Valleywide* & Tucson* . . . . . . . (623) 399-8859 Video Mystery Shopping Business Observations AZ*, CA* & NV* . . . . . . . . . . . . (623) 594-2113 . . . . August 2009 APARTMENT NEWS 21
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