Cash Register Installation & Configuration Guide
SEDC Technical Services
CONTENTS
1.) Overview
2.) Supported Hardware and Operating Systems
2a) Cash Drawers
2b) Receipt Printers
2c) Credit Card Scanners
2d) Pole Displays
2e) Supported Operating Systems
3.) Before you Begin
4.) Installing Device Drivers
4a) Connecting Printers and/or drawers on XP machines
4b) Connecting Pole Displays on XP machines
4c) Connecting Printers and/or drawers on Vista and Windows 7 machines
4d) Connecting Pole Displays on Vista and Windows 7 machines
5.) Device Set up in UPN and Testing the devices from UPN
6.) Uninstalling Device Drivers
7.) Troubleshooting Printer/drawers and Pole Displays
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1.) Overview
This document describes the setup, installation and configuration of devices used with
the Cash Register System. The following devices are covered below




Cash Drawers
Multi-function Receipt Printers
Credit Card Scanners (MSR – Magnetic Swipe Reader)
Pole Displays
2.) Supported Hardware
The UPN Cash Register System can be run with any combination of cash drawer, receipt
printer, credit card scanner, PIN Pad and pole display provided the device is supported. It can
also be run without these devices. The following hardware components are supported
2a) Cash Drawers

APG Series 100 Cash Drawer Model 1616
2b) Multi-function Receipt Printers
 Epson TM-H6000III Multi-function Printer includes Receipt Printing, Endorsement Printing,
Check scanning and MICR Reading functions.
2c) Credit Card Scanners (MSR)
 IDTECH DEL3331-33UB (Note: For XP 64 bit desktops, Cherry SPOS Qwerty keyboard will
be required in lieu of IDTECH DEL3331-33UB as Credit card scanner).
 Ingenico i3070 (If Utility is using DEBIT CARDS, this will be only credit/debit card scanner
that will be required).
 Cherry SPOS QWERTY Keyboard.
Note: Please do not use the IDTECH DEL3331-33UB and the Ingenico i3070 devices on a same
machine.
Note: IDTECH DEL3331-33UB cannot be used on XP 64 bit machines as it is not supported by
the vendor.
2d) Pole Displays

Logic Controls LD9900UP
Important: With the above specified hardware a drawer can only be operated through a
printer and henceforth a printer needs to be installed before configuring a drawer.
Connection between a printer, drawer and the workstation is specified below.
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2e) Supported Operating Systems
Windows XP Professional 32 bit with SP3 version 2002
Windows XP Professional 64 bit with SP2 (except IDTECH DEL3331-33UB)
Windows Vista Business 32 bit with SP1
Windows Vista Business 64 bit
Windows 7 Professional 32bit
Windows 7 Enterprise 64 bit
3.) Before you begin
This section describes the prerequisites for setup and connection of the devices.
Prerequisites:
 The user logging into workstation should have
1. Administrative privileges with complete access to the machine &


2. UPN security to the Drawer File Maintenance and Test Devices in the Cash
Register System in order to add, configure, and test the devices.
It is recommended to have at least 6 USB ports to accommodate all required and
potential future expansion for the devices.
1. Printer and Drawer require 1 USB port.
2. Credit Card scanner (MSR)/Ingenico Pin Pad will require 1 USB port.
3. Desktop USB Mouse will require 1 USB port.
4. Desktop USB Keyboard will require 1 USB port.
5. Pole display (optional if utility plans to use it) will require 1 USB port.
6. Barcode Scanner (optional if utility plans to use it) requires 1 USB port.
If receipt printer is being installed you will need an additional power outlet.
Required Items in addition to the devices:


For Receipt Printer – power cord, USB 2.0 A/B cable and thermal paper roll.
For Cash Drawer – RJ45 to RJ12 cable (used to connect drawer to printer).
Before you begin installation of the devices on a PC:
1. Create all Cash Drawer, Receipt Printer, MICR Reader and Check
Scanner devices and assign logical names in Cash Register -> Drawer
FM ->Device FM screen.
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2. Assign the devices to the desired Drawer (create one if needed using
Add Drawer) in Cash Register -> Drawer FM screen. Information
regarding the device names will be required as part of driver
installation process.
3. Please do NOT connect the devices unless and until prompted to do so
during the installation procedure. If not prompted during installation
procedure, connect the devices only after installation is complete and
the system is restarted.
4. If Credit Card Scanner or Pole Display Device are being installed you
will need these devices for installation, as device needs to be
connected during installation procedure.
5. The user needs to login to the workstation as an Administrator.
6. Before beginning the setup and installation, copy
“CashRegisterDeviceDrivers.zip” from the location
\\<your_UPNservername>\Services\CashRegisterDeviceDrivers on
the server to the C:\ drive of the workstation.
7. Extract the contents of the CashRegisterDeviceDrivers.zip to
C:\CashRegisterDeviceDrivers folder.
Note: Do not forget to extract the drivers as running a batch file from a zipped
folder may not work.
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8. Make sure the folder C:\CashRegisterDeviceDrivers contains the
necessary files as shown below.
Preparing the printer:
9. Using the USB 2.0 A/B cable plug the square end of the cable to the
back of the printer, do NOT plug in the other end into the computer at
this point.
10. Now connect the power cord to the back of the printer, into a port
named DC24V and the other end into an outlet.
11. Load the printer with the thermal paper.
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If a drawer is needed:
12. Plug in the RJ45 end of the RJ45-RJ12 cable into the port provided on the
bottom of the cash drawer and plug the other end into the port named
DK (Drawer Kickout) on the back of the Printer.
13. The following sections (4, 5) describe the installation and configuration of
the devices and include notes on testing these devices from UPN.
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4.) Installing Device Drivers
Note: Please ensure that no cash register devices are connected to the computer at this point.
Location: C:\CashRegisterDeviceDrivers
1. If using an XP machine double click or if using a Windows 7/Vista machine right click and select
“Run as administrator” on the Silent Install.bat file under C:\CashRegisterDeviceDrivers, to start
installing the Device drivers in order.
Note: This step may take several minutes depending on your machine configuration.
2. During the installation process when the below window appears the user can select the devices
needed and specify the logical names of those devices as provided in Drawer FM.
Please ensure the logical names provided on the installation screen are exactly same as the
assigned device logical names for the Drawer ID in Cash Register -> Drawer FM.
Screenshot for reference only
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3. After the user provides valid names for the selected devices and hits the Configure button, the
below window should appear. Click OK.
Note: If installing on XP-64 bit machine please skip steps 4 - 11 and proceed to step 12.
4. If the workstation is not an XP 64 bit machine then based on the user input for the question “Is
the utility processing debit cards (Y/N) (default is no)?” drivers for IDTECH Credit Card Scanner will
be installed. If Y is selected please proceed to step 12.
5. If N is selected, the drivers for the IDTECH Credit Card Scanner are installed and the user is
prompted to connect the device to the computer and press Enter.
6. After a brief delay of 5 secs the MagSwipe Configuration Utility is launched automatically, press
the “CHANGE BASIC READER SETTINGS” button.
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7. In the next window on the “General Settings” tab, press “Load from file” button.
8. Browse to the location C:\CashRegisterDeviceDrivers, select the MiniMagConfig.cfs2 file and hit
Open button.
9. The user should get the “Load configuration from file successfully.” message, press OK.
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10. Now press “Send to MSR” button and then hit OK after below message is displayed.
11. Now press the EXIT button to close the configuration utility and continue with the installation.
12. If debit cards are being processed by the utility then follow the instruction manual PINPad
Installation and Configuration Guide for installing PINPad drivers after this installation.
13. In this step, the user has an option to choose if a Pole Display is being used on that workstation.
Default value will be N.
14. If the user chooses to install Pole display and Y is selected, the driver installation will start. When
prompted on the screen, connect the pole display device to the machine and press ‘Enter’ key.
Note for installation on XP machines: When the pole display is connected, it launches the Found
New Hardware wizard. Close this “Found New Hardware” dialog to proceed with the
installation and follow section 4b after restarting the machine.
15. After the drivers are installed correctly the window should display as below
For machines other than XP 64-bit:
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For XP 64-bit machines:
16. Please follow the onscreen instructions and restart your workstation before connecting the rest
of the devices. Note that the installation is not complete yet.
17. If using printer and/or drawer
 on a XP machine (32/64 bit), to complete the installation please proceed to the section 4a
below.
 on a Windows 7 or Vista machine (32/64 bit), to complete the installation please proceed
to the section 4c below
18. If using Pole Display Device
 on a XP machine (32/64 bit), to complete the installation please proceed to the section 4b
below.
 on a Windows 7 or Vista machine (32/64 bit), to complete the installation please proceed
to the section 4d below.
19. If none of the above two steps (17, 18) are required, the installation is complete, proceed to
section 5 for testing the devices.
If the installation has errors, follow the below steps.
1.Restart the machine
2.Run uninstall.bat indicated in Section 6.
3.Restart the machine
4.Run install.bat indicated in section 4.
5.If the problem persists, please call SEDC technical support.
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4a) Connecting Printers and/or drawers on XP machines:
After restarting the machine connect the printer to the workstation and power it on
(the POWER light on the printer glows if connected and powered on correctly) and follow the
below procedure.
Note: Close the Found New Hardware window if it launches automatically.
4a.1) Keeping the device plugged in launch Computer Management window by right clicking on My
Computer and select Manage.
4a.2) On the left pane select Device Manager.
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4a.3) You can find the EPSON device under Other Devices or under the Universal Serial Bus
controllers.
4a.4) Right click on this element and select Update Driver this should launch the Hardware Update
Wizard.
4a.5) Select “No, not this time” and hit Next.
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4a.6) Select “Install from a list or specific location (Advanced)” and click Next.
4a.7) Choose “Search for the best drivers in these locations”, uncheck the “Search removable
media (floppy, CD-ROM…)”, check the “Include this location in the search.”
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4a.8) Browse to the location
“C:\Program Files\EPSON\OPOS for .NET\TMUSB\TMUSBXP” for 32 bit machines and
“C:\Program Files<x86>\EPSON\OPOS for .NET\TMUSB\TMUSB64” for 64 bit machines, click OK.
4a.9) Click Next.
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4a.10) Only on XP 64 bit machines do you get the below window, press Continue Anyway.
4a.11) Please wait until the drivers are installed.
4a.12) Press Finish in the next window to complete the installation and the printer is ready for use.
4a.13) Return to section 4 point 18.
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4b) Connecting Pole Displays on XP machines:
After restarting the machine please follow the steps below.
4b.1) Keeping the device plugged launch Computer Management window by right clicking on My
4b.2) Select Device Manager from the left pane and expand the Ports (COM & LPT) to find the pole
display device as LCI Line Display (\\.\LCLD9\) (COMX).
4b.3) Right click on this element and select Update Driver.
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4b.4) Select “No, not this time.” and hit Next.
4b.5) Select “Install from a list or specific location (Advanced)” and hit Next.
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4b.6) Make sure the “Search for the best driver in these locations” is selected and the path for the
location is given as “C:\PROGRAM FILES\LOGICCONTROLS\LINE DISPLAY USB
DRIVERS\XP_DRIVERS” for 32 bit machines and for 64 bit machine provide the path as
“C:\PROGRAM FILES<x86>\LOGICCONTROLS\LINE DISPLAY USB DRIVERS\XP_DRIVERS” and
hit Next.
4b.7) Wait for the installation to complete and then hit the Finish button.
4b.8) Please return to section 4 point 19.
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4c) Connecting Printers and/or drawers on Vista and Windows 7 machines:
After restarting the machine connect the printer to the workstation and power it on
(the POWER light on the printer glows if connected and powered on correctly), and follow the
below procedure.
4c.1) Keeping the device plugged in launch Computer Management window by right clicking on
4c.2) On the left pane select Device Manager.
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4c.3) You can find the EPSON device under Other Devices or under the Universal Serial Bus
controllers.
4c.4) Right click on this element and select Update Driver Software this should launch the
Hardware Update Wizard.
4c.5) Click on “Browse my computer for driver software”.
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4c.6) In this window make sure that “Include subfolders” is checked.
4c.7) Browse to the location
“C:\Program Files\EPSON\OPOS for .NET\TMUSB” and click OK.
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4c.8) Click Next and wait for the drivers to get installed completely.
4c.9) Hit the Close button in the next window and the printer is ready for use.
4c.10) Return to section 4 point 18.
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4d) Connecting Pole Displays on Vista and Windows 7 machines:
After restarting the machine please follow the steps below.
4d.1) Keeping the device plugged launch Computer Management window by right clicking on
4d.2) Select Device Manager from the left pane and expand the Ports (COM & LPT) to find the
pole display device as LCI Line Display (\\.\LCLD9\) (COMX).
4d.3) Right click on this element and select Update Driver.
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4d.4) Press “Browse my computer for driver software”.
4d.5) In this window make sure that “Include subfolders” is checked.
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4d.6) Browse to the location
“C:\Program Files\LogicControls\Line display USB Drivers” and click OK.
4d.7) Click Next and wait for the drivers to get installed completely.
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4d.8) Hit Close in the next window and the pole display is ready for use.
4d.9) Return to section 4 point 19.
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5.) Device Set up and Testing the devices from UPN
The installed devices need to be added through the Devices screen, accessed from the Drawer
File Maintenance, Devices menu item in Cash Register system.
Note: Start a new instance of UPN after completely installing and configuring the devices.
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The installed devices can be tested from the Test Devices screen from Cash Register system.
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6.) Uninstalling Device Drivers
1.) Double click if using a XP machine or right click and select “Run as administrator” on the
Uninstall.bat file to start Uninstalling Device drivers one after the other.
2.) After successfully uninstalling all the drivers the screen should display as below for machines
other than XP 64-bit.
For XP 64-bit machines
3.) The device can now be disconnected.
4.) Please follow the instruction and restart the machine before trying to install anything again.
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7) Troubleshooting Printers/drawers and Pole Displays:
Printers/drawers:
In the event of printer/drawer drivers not installed correctly or the printer/drawer does
not respond through UPN please follow the below procedure to update the printer drivers.
a) On XP machines:
Repeat steps 4a.1) through 4a.12) in section 4a) Connecting Printers and/or drawers on XP
machines
b) On Windows 7 and Vista machines:
Repeat steps 4c.1) through 4c.9) in section 4c) Connecting Printers and/or drawers on Vista
and Windows 7 machines
Pole Displays:
In the event of pole display device drivers not installed correctly or the pole display does
not respond through UPN please follow the below procedure to update the pole display drivers.
a) On XP machines:
Repeat steps 4b.1) through 4b.7) in section 4b) Connecting Pole Displays on XP machines
b) On Windows 7 and Vista machines:
Repeat steps 4d.1) through 4d.8) in section 4d) Connecting Pole Displays on Vista and
Windows 7 machines
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contents

Transcription

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