aspr immigration - Association of Staff Physician Recruiters
Transcription
aspr immigration - Association of Staff Physician Recruiters
VOL. 11, NO. 4, Winter 2004-05 Association of Staff Physician Recruiters ASPR THE ONLY INTERNATIONAL ORGANIZATION EXCLUSIVELY FOR IN-HOUSE PHYSICIAN RECRUITERS Features: Committee Chat ................................... 3 Corporate Contributor Features ........ 23 Corporate Contributor Listing .............. 2 Discount Purchasing Program ............ 3 Job Hotline .......................................... 26 New ASPR Members .......................... 24 President's Corner ............................... 2 Other: Board of Directors .............................. 28 Committee Chairs .............................. 28 Guide to Advertisers AAFP .................................................... 10 AAOS ..................................................... 9 American College of Physicians ......... 7 Atwood & Clark ..................................... 4 Health eCareers ................................. 12 Igby ...................................................... 14 JAMA ...................................................... 8 Medical Doctor Associates ................. 21 MMS ....................................................... 5 NEJM .............................................. 13,15 PM&R Resources ................................. 8 PracticeLink ........................................ 19 PracticeMatch ..................................... 11 Unique Opportunities ........................... 4 Vista .................................................... 10 Editor .... Judy Brown Associate Editor .... Laura Screeney Publisher .... Bonnie Young www.aspr.org WHAT'S NEW FOR THE FOREIGN PHYSICIAN IN 2005? -A summary of recent legislative changes by Geoff Leibl, Leibl & Kirkwood, Del Mar, CA Recent changes in the law have created both options and obstacles for foreign physicians seeking immigration to the United States. The following are some of the developments that may impact a foreign physician seeking United States immigration benefits. I. H-1B Visas In most cases, a foreign physician will require an H-1B visa in order to temporarily work for a United States employer. The changes that will most impact a foreign physician seeking an H-1B visa include: A decrease in the H-1B visa quota from 195,000 to 65,000 for each fiscal year. A new fee of $1,500 per application that must be paid by sponsoring employers. Petitioners who employ no more than 25 full-time employees may submit a reduced fee of $750. The implementation of a new Fraud Prevention and Detection Fee of $500 that must be paid by an employer seeking to sponsor H-1B and L-1 visa applicants. (What's New - cont'd on p. 22) Save these dates for the ASPR annual conference August 14-16, 2005 The Westin - Charlotte, NC Keynote Speaker -- Charles Lauer, Publisher, Modern Healthcare Watch for the brochure and for the program in the Spring newsletter www.aspr.org Articles: Page A Day in the Life .................................... 7 Capturing the Inspiration of a Fresh Start ........................................... 17 CASPR is Alive and Well .................... 16 Culture Based Recruiting ..................... 6 Does Your Career Opportunities Website Need a Makeover ................... 8 Hospitals Not Limited in Assisting Group Practices with MD Recruitment . 4 Immigration ........................................... 9 Medical Staff Retention ....................... 18 New Regional Group Formed ............ 14 What's New for the Foreign Physician in 2005 .................................................. 1 ONLINE ASPR MEMBER DIRECTORY The ASPR Membership Directory is available to all members online at www.aspr.org. Just click on the "Recruiter Directory" button. The online directory features the most current information on all ASPR members as it is updated biweekly. In order to save costs in copying, postage, handling, etc., we will no longer be publishing a hard copy directory. If you have any concerns or feedback regarding this, please email [email protected]. A S P R PAGE 2 PRESIDENT'S CORNER DANA BUTTERFIELD The cliché holds true for me. It is with mixed emotion that I write my last newsletter column to you as President. On one hand, it is a relief that after today I won’t have to struggle every quarter to come up with information that I deem interesting for members to read, but on the other hand, it means that my term as President has come to an end. First and foremost, let me say that I have thoroughly enjoyed my two years as President of ASPR. It has been both exciting and rewarding working closely with such talented individuals in our membership as well as with the ASPR office staff. John Arlandson and his crew have done an outstanding job of keeping us on track and supporting our growth. As you now know, the elections are over and the results are in for the new ASPR officers. I would like you to join me in welcoming Kurt Scott as our next President, Dana Reed as Treasurer, and Rich Lynch as Member at Large. I look forward to all of these individuals bringing their physician recruitment expertise to the Board and sharing it with ASPR. We are fortunate to have these “seasoned” recruiters join the Board to help guide ASPR in 2005. Please also join me in thanking our outgoing Board members: Past President Mike Griffin, Treasurer Judy Brown, and Member at Large Rick Buchanan. All of these individuals gave a great deal of their time not only in their respective Board positions, but also in their Board liaison roles to the website, newsletter and strategic planning committees, respectively. I personally will miss Mike’s wonderfully dry sense of humor, Judy’s very contagious laughter, and Rick’s consistently unflappable good nature. Thank you to all of you for your wisdom and efforts throughout the last two years. Mike, Judy, and Rick will continue to be very involved in ASPR, and I look forward to working with them on future projects. I remind them that I still have all of their contact information, so they can’t go very far. As I review what we have accomplished over the last year, there are a number of things for our Association to celebrate. ASPR is at an all time high membership, with 738 members, as of January 11, 2005. We have seen an increase of 213 members from 2003 to 2004 alone. Our Membership and Marketing Committee has done a terrific job this past year. There has also been an increase in the number of members who have joined ASPR and its Canadian arm -- CASPR. In November, CASPR hosted their first annual physician recruiter conference in Ontario. They had a great turnout and plan to host this event again next year. The Regional Development Committee, under the direction of Dennis Burns, continues to make great strides. Our newest group, NWSPR (North West Staff Physician Recruiters), has hopes to encourage even greater membership in that region. Please remember--if you have any interest in forming a regional group or finding out if there is a group near you, please contact Dennis Burns (check the recruiter directory on the ASPR website for contact information) for assistance. There continues to be work completed on the fellowship program, which is being developed in conjunction with the Strategic Planning Committee and the Education Committee. If you have any interest in participating in development of these materials, please call Scott Lindblom (check the recruiter directory on the ASPR website for contact information), the chair of the Strategic Planning Committee. (President's Corner - continued on p. 15) Vol 11 NO. 4, Winter 2004-05 ASPR Recognizes & Thanks our 2004 Corporate Contributors For product and contact information on these companies, go to the "Members Only" page of the ASPR website (www.aspr.org). Gold Contributor CompHealth Elsevier New England Journal of Medicine PhysicianWork PracticeLink.com & Web CV PracticeMatch Vista Staffing Solutions Silver Contributor JAMA/Archives Spec.Jour./AM News Profiles Bronze Contributor AccuCheck Investigations Action Moving/Atlas Van Lines American Academy of Family Physicians American College of Physicians American Medical Association Armstrong Relocation/United Van Lines Barrett Moving & Storage/ United Van Lines Doc-in-a-Box Dowden Health Media Enterprise Medical Services Fox Hill Associates J&C Nationwide Kontact Intelligence LocumTenens.com Medical Doctor Associates Medical Marketing Service Physician HomeBenefits Practice Support Resources Quadrant HealthCom, Inc Staff Care Inc. Stevens Worldwide Van Lines Unique Opportunities Virden Associates ASPR Endorsement Policy ASPR recognizes and appreciates the support of members of the Corporate Contributor Program. This affiliation with ASPR provides a unique opportunity for exposure to ASPR members that includes name recognition and goodwill. While ASPR recognizes and acknowledges Corporate Contributors, it in no way directly or indirectly endorses the corporation, its products, or services. Corporate Contributors, who advertise or promote an endorsement or implied endorsement by ASPR, will automatically be terminated from the Corporate Contributor Program. Vol 11 NO. 4, Winter 2004-05 A S P R PAGE 3 COMMITTEE CHAT / LETTERS TO THE EDITOR Don't forget... It's dues renewal time! Make sure this isn't your last newsletter... If you haven't already done so, send in your dues renewal NOW! The ASPR Newsletter is published quarterly for members of ASPR by the Association of Staff Physician Recruiters and Office Enterprises, Inc., 1711 W. County Road B, Suite 300N, Roseville, MN 55113 Phone: 800-830-2777 or 651-635-0359 Fax: 651-635-0307 Email: [email protected] Unless stated, comments in this publication do not necessarily reflect the endorsement or opinion of ASPR or OEI. The publisher is not responsible for statements made by the authors, contributors, or advertisers. The publisher reserves the right to final approval of editorial and advertising copy in this publication. Discount Purchasing Program ASPR members are eligible for special discounts on services from participating advertising, direct mail, and other service providers. For a complete listing, go to the members only section of our website and click on the Discount Purchasing Program. Call Bonnie at the ASPR office at 800-830-ASPR (2777) if you have questions or need additional information. LEGISLATIVE SINK OR SWIM Lately, it seems that all we can do is try to keep ahead of the all the legislation affecting our jobs in physician recruitment. With the implementation of the Stark II legislation this past year, along with the new bill signed in December by President Bush regarding immigration issues, there is plenty to keep us on our toes. As this year begins, most of us are still struggling with how to interpret the Stark II laws. Almost daily, it seems as if a new issue pops up on the ASPR chat line surrounding the interpretation of this legislation. Combine this with our daily issues and concerns about employment law, immigration law, and the IRS codes that effect everything we do from relocation allowances to CME reimbursement, and it will make your head spin. As you will notice, this issue has several articles on legislation surrounding immigration as well as Stark II/Safe Harbor laws. I encourage you to read these articles even if you feel it may not pertain to you directly. The more informed you are of the laws and legislation affecting physician recruitment, the better off you are. With physician recruitment, we often encounter a new search or a new candidate who may pose new questions on “how to do this within the confines of the law.” One of the advantages of ASPR is the wonderful networking ability we have. Often times we seek out the guidance of our peers to help us interpret how to handle some of this new legislation. This is a wonderful way to find out how others are interpreting the law … BUT… this information should not be taken as a legal interpretation of how your organization should handle something. As is the case with all legal issues, you should consult your own legal counsel. The legislation surrounding physician recruitment – whether Stark II, employment, or immigration laws – is extremely complicated. You need to make sure that you and your organization can defend any decision you make. I, personally, have found that I have spent more time talking with our attorneys and accountants in the past year than I have in the past 15 years of physician recruitment combined. Love them or hate them, our attorneys are the ones who are going to keep us out of prison. Just think…. Stark III isn’t that far away……. As always, we would love to hear your thoughts and suggestions regarding any of the topics covered in this newsletter or regarding the discussions on [email protected]. Submitted by: Judy Brown and The ASPR Newsletter Team Need a gift for a recruitment friend for a birthday or other occasion? Buy an ASPR Shirt! ASPR has men's and women's polo shirts available for purchase. They are white with navy trim on the sleeves and collar, a burgundy and navy emblem on the chest, and the Association name on the left sleeve. Men's shirts have a button closure, and the women's have a V neck. These soft, Pima cotton shirts run a bit large and should have minimal shrinkage. Sizes in stock include: Women - M, L, XL, XXL Men - S, M, L, XL, XXL Price: $21 plus shipping & handling of $4 Call Bonnie at the ASPR office to order your shirt. 800-830-2777. PAGE 4 A S P R Vol 11 NO. 4, Winter 2004-05 HOSPITALS NOT LIMITED IN ASSISTING GROUP PRACTICES WITH PHYSICIAN RECRUITMENT by Kurt Mosley, Vice President, American Medical Consulting Hospitals and medical groups, while not always the most amicable of partners, generally have found a mutual interest in physician recruitment. To attract physicians to their communities, most hospitals are prepared to assist medical groups with recruitment costs, in many cases paying for the entire recruitment effort. Often, this entails paying to advertise for the job, supplying the recruitment personnel (whether an in-house recruiter or a recruitment firm), and providing the financial incentive offered to the physician (often in the form of an income guarantee). In return, medical groups provide a favorable setting to recruit into, because many physicians prefer the teamwork, stability, and administrative support a group can provide to the hazards of setting up a solo practice. Sometimes it is virtually impossible to recruit physicians to an area unless they can join a group. Partnership Questioned However, this type of partnership has been called into question by Internal Revenue Service (IRS) guidelines governing physician recruitment. In particular, a 1994 private letter agreement between the IRS and Hermann Hospital, Houston, caused many hospitals to abstain from funding the recruitment of physicians to existing groups. In the agreement, Hermann Hospital consented to follow a number of guidelines set forth by the IRS. One of these guidelines stipulated that Hermann Hospital could not pay more than 50 percent of the recruiting costs to an existing practice. This was interpreted by most experts to mean both the cost of recruiting and the financial incentives offered to physician candidates. Incentives provided by a hospital to recruit into an existing practice should be acceptable as long as any private benefit to the existing group is incidental to the benefit the community receives from the newly recruited physician. Though the agreement was binding to Hermann Hospital only, had no precedential value, and applied only to non-employee physicians, many hospital legal departments felt that by following the agreement they would fall into a "safe harbor" and thus avoid IRS scrutiny. For that reason, some hospitals discontinued the practice of fully funding recruitment to existing groups. Atwood and Clark Consultants Occupational Medicine Experienced residency trained experts in Occupational and Environmental Medicine, who are devoted to true, quality care in Occupational Medicine, keeping the fine relationship between the employer and employee safe. We provide easily accessible, efficient, full scale occupational and environmental medicine services to any size industry, business, or organization. We offer prompt service, bypassing emergency room waiting, affording expedient return to work, and thus saving time and financial resources for the employer and employee. We are your source for OSHA compliance, Industrial Hygiene and Safety. Offering DOT and other Physical Examinations at your facility or ours. Substance abuse testing and Medical Review Officer Services are also available. Call toll free at 1-866-658-9477 Or locally at (724) 658-9477 (www.AtwoodandClark.com) WE GUARANTEE TO HELP REDUCE YOUR WORKERS COMPENSATION EXPENDITURES AND EXPAND YOUR OCC MED DEPT. TO A PROFITABLE VENTURE Vol 11 NO. 4, Winter 2004-05 A S P R PAGE 5 The effect of this was to curtail physician searches in some areas, as many groups do not have the resources to successfully recruit physicians on their own or with only partial assistance from a hospital. is clear that incentives provided by a hospital to recruit into an existing practice should be acceptable as long as any private benefit to the existing group is incidental to the benefit the community receives from the newly recruited physician. Developments Two developments have changed the hospital/medical group recruitment dynamic. First, in April 1997, the IRS released "Revenue Rule 97-21," a "final rule" that has precedential value. Therefore, it supersedes the Hermann Hospital agreement in importance and in general applicability. Ruling 97-21 outlines five recruitment situations and indicates what incentives are permissible in each. Though not all possible scenarios are covered in these five situations, there is no specific or implied stipulation prohibiting hospitals from providing recruitment assistance to existing practices. Indeed, there is no mention of a "50 percent limitation." In short, as long as the hospital has identified a community need through some sort of documentation or staff plan, and can demonstrate that the new physician is providing a necessary service, it is not limited to providing only 50 percent of the recruitment costs for an existing group. However, the hospital must follow all the other guidelines pertaining to recruitment, including paying physicians at a level consistent with local and national norms, abstaining from tying incentives to referrals or admissions, and refraining from seeking to limit physicians' hospital privileges to the recruiting hospital. Moreover, in July 1998, the IRS entered into a private letter ruling with a hospital wishing to fully fund recruitment to an existing group (the ruling did not become public knowledge until July 1999). The hospital, which was concerned by the "50 percent limitation," was represented by the same legal counsel that had represented Hermann Hospital. In its ruling of July 1998, the IRS expressly rejected the 50 percent limitation. The combined implication of Ruling 97-21 and the 1998 private letter ruling is that there is no 50 percent limitation. It now Physician recruitment is a key area of common interest for many hospitals and medical groups. Hospitals and groups that are aware of the rules and follow them should be able to work closely together on the vital business of bringing physicians to places where they are needed. Kurt Mosley is Vice President, American Medical Consulting, 222 W. Las Colinas Boulevard, 19th Floor, Irving, TX 75039; 888456-1789; email [email protected] PAGE 6 A S P R Vol 11 NO. 4, Winter 2004-05 CULTURE-BASED RECRUITING: HIRE FOR THE ORGANIZATION, NOT JUST THE JOB by Dr. Steven Hunt This article explains how to identify aspects of company culture that can be used in efforts to more effectively attract, select, and retain candidates. IMPORTANT ASPECTS OF CULTURE People are more likely to remain in company cultures that support their personal values and professional success. In terms of candidate sourcing and attraction, the most important aspect of culture is the degree to which common practices and beliefs in your company are perceived as unique and similar to the beliefs and preferences of candidates. For example, some organizations believe financial rewards are more important than other forms of recognition, such as praise from supervisors. One candidate may like this money-based culture, while another may find it impersonal or threatening. In terms of candidate selection, the most critical aspects of culture are philosophies that employees must support, adapt to or overcome to be effective. Culture can have a major impact on the success of newly hired employees, even those with very similar skills and experiences. For example, certain skills are more critical in consensus-oriented cultures than in cultures where employees are expected to act autonomously. A highly independent employee might succeed in a company that places little emphasis on consensus, but fail miserably in the same job in a company that encourages group decision-making. IDENTIFY YOUR COMPANY’S CULTURE Using culture for recruitment requires identifying aspects of your company’s culture that make it different from other companies. In essence, you need to identify the unique beliefs, behaviors, and practices of your company. Review mission and vision statements, shareholder reports or marketing materials that convey the company’s self-identity. But these materials often convey what the company wants to be, and may not reflect what the company’s work environment actually is. Conduct a survey. However, surveys are fairly labor intensive and often fail to capture the work environment’s truly unique aspects. Interview a cross-section of employees and leaders about the work environment. Ask for short phrases that describe the company’s atmosphere, reasons why they like the company, and things they find frustrating. The ideal approach is to use a combination of these methods, although interviews tend to be the most efficient and information rich. But people may be reluctant to speak openly about negative aspects of the company, so you may want to use an independent third party with expertise in organizational culture and employee staffing. If done correctly, a culture audit should provide five to 10 primary cultural attributes that set your company apart. These themes will probably not be completely positive. However, culture tends to evolve based on a past or current need, and it is usually possible to find ways to word each attribute in a way that highlights its advantages. The following are good and bad aspects of some common cultural attributes: Clearly Structured/Bureaucratic Adaptive/Reactive Focused on Results/Evaluative or Competitive USING CULTURE FOR RECRUITMENT Once you’ve identified your company’s primary cultural attributes, create a subset to incorporate into your recruiting strategy. Look for attributes that: You want to retain and develop as core cultural competencies. Employees must embrace to succeed in the organization. Avoid recruiting people based on culture attributes you want but do not currently have. Such people are likely to either quit or be unsuccessful in a culture that is incompatible with their normal styles. Although it is preferable to hire people who fit the culture, there are times when this is less important. When your goal is to recruit someone to perform a specific task for a set amount of time, culture may not be critical. Culture is also less important when people will be working in an environment that is relatively isolated from the rest of the company. In these cases, focus on the local culture created by the team the person will work with. However, avoid establishing multiple, conflicting cultures within your company. Reprinted with permission from Monster Worldwide, Inc. Copyright 2003 - Monster Worldwide, Inc. All Rights Reserved. You may not copy, reproduce, or distribute this article without the prior written permission of Monster Worldwide. This article first appeared on Monster, the leading online global network for careers. To see other career-related articles visit http://content.monster.com. Vol 11 NO. 4, Winter 2004-05 A S P R PAGE 7 A DAY IN THE LIFE by Jerry Hess, Placement Coordinator, Mercy Medical CenterNorth Iowa, Mason City, IA Tomorrow is going to be great! Tomorrow I have a site visit. Tomorrow I finally get to meet the physician I have been talking to over the phone and writing to for the past two months. We have a great day planned. We start off with a community tour. Then we continue with a leisurely drive through the new housing development, a visit to the elementary school, coffee at a delightful new Shoppe at the mall, a hospital tour that includes the new addition to the cancer center, lunch with the chairman of the department at my favorite restaurant, followed by meetings with key physicians and administrators in the afternoon. We finish the day with a meeting with Human Resources to review benefits, and I follow up with a quiet meeting over coffee to review the day and take the opportunity to follow up on any questions that have been unearthed or left unanswered. Tomorrow is going to be great! We have the attention of more than 100,000 internists. By advertising in one of our highly regarded publications, you can, too. But today, I have to place some ads in professional journals, update my on-line jobs, send out follow up letters to the physicians I met at last week’s job fair, present a contract to the physician who visited last week, send copies of the ads to the immigration attorney for our new physician on an H1B visa, run a database search for a new specialty search, call our semi-retired physicians to fill locum needs for next month, write up a recruitment plan for presentation to the Search Committee, confirm air and hotel for the annual ASPR meeting, return phone calls to three physicians responding to our ads, schedule a physical and drug screen for our new midlevel provider, follow up on credentialing for the new physician starting in a month, visit with the Medical Director about a candidate we are no longer pursing and preparing him for the fall out, returning a call from a search firm with a phantom candidate, read an article on retention for our afternoon meeting, meet one of our residents for dinner to discuss practice opportunities in our network and, finally, fill the car with gas for tomorrow’s site visit. Today is filled with incidentals and by-the-ways and the stuff we have to go through to get to our objective: a site visit by a qualified candidate. Tomorrow is the highlight of the week, the culmination of hours of planning and calling, and writing and scheduling and hoping and checking and rechecking. Tomorrow is the real thing. I will get through Today, but I can’t wait for Tomorrow! ACP, the world’s largest medical specialty society, publishes critical clinical content for doctors of internal medicine—physicians working in virtually every vital area of medicine today. ACP is the first place to which internists turn when seeking guidance for their practice. For even greater exposure, advertise online. acponline.org receives more than one million page requests monthly. Call for space reservations or media kits: Margaret Gardner at 800-523-1546, ext. 2768, or 215-351-2768 www.acponline.org/careers AD3029-3 A S P R PAGE 8 Vol 11 NO. 4, Winter 2004-05 DOES YOUR CAREER OPPORTUNITIES WEBSITE NEED A MAKEOVER? by Carol Sullivan, Executive Director of Healthcare Services, NAS Recruitment Communications According to SHRM Online’s survey—“HR Professionals’ Attitudes Toward and Use of the Internet for Employee Recruitment”—many HR administrators are more comfortable with Internet job boards than they are with their own employment websites. Even so, the survey indicated very positive attitudes toward the Internet as a recruiting source. You know that job seekers expect openings to be posted on your website, and you realize that a powerful website can be a strong factor affecting the candidate’s decision to proceed with an application or to move along to the next site. But how much effort is actually devoted to this valuable element of recruitment? If your organization is serious about using its website to attract qualified candidates, it may be time to update technical capabilities as well as creative content. In order to ensure that your site will be an effective and efficient recruiting tool—one that gives you the best ROI for your advertising dollars—it’s essential that job seekers don’t get frustrated with a slow, difficult-to-navigate, outof-date site. Employment websites that follow Best Practices: Are easily accessible to all browsers Have continually updated copy and graphic content Communicate the organization’s culture and employment brand Sell the organization as an employer-of-choice Attract passive and active job candidates PM&R Resources The Rehabilitation Industry’s Most Advanced Physician Search Firm PM&R Resources, Inc. has a rock solid reputation for completing the most challenging physician searches. With clients in nearly every state we represent the largest and most respected rehabilitation practice management and physician search practice nationwide. We offer the best recruitment solutions and practice consulting services in the marketplace. Offices in… California • Pennsylvania • Florida • Georgia For additional information on our services call: (714) 665-6920 – Fax (714) 665-6928 www.pmandr.com Make the application process quick and easy Use pre-screening tools that help hire top-quality candidates Automate requisition tracking Have a separate college recruiting section Address the diversity initiative Enlist the assistance of an Interactive-web expert to write, design and engineer your custom career opportunities website, or to conduct a review and analysis of your current site for: Design and content Features and functionality Usability and navigation Explore other resources that will aid your online recruitment strategy. Helpful web-based tools that can streamline the recruitment process include customized position description libraries, an interface for Internet job postings, and powerful technology for filtering and ranking candidates. Carol Sullivan, Executive Director of Healthcare Services, NAS Recruitment Communications, NAS Health Advantage newsletter, Aug/Sept, 2004. Vol 11 NO. 4, Winter 2004-05 A S P R PAGE 9 IMMIGRATION by Robert D. Aronson, Ingber Aronson, Minneapolis Note: This article was written prior to the 2004 Presidential election and the subsequent passage of the new immigration legislation in December 2004. The federal fiscal year commenced on October 1, and this date is normally greeted with a great deal of relief for immigration purposes. Under law, the commencement of the federal fiscal year signals a replenishment of both immigrant and nonimmigrant numbers and an infusion of financial resources as the various federal agencies receive their budgetary authorizations so as to initiate new immigration-related programs. This year presents a starkly different situation in that the recent commencement of the federal fiscal year has brought little relief to an overburdened system owing to the confluence of the following factors: 1) statutorily set limitations on the number of visas available within our immigration system; 2) administrative inefficiencies that have yet to be resolved; and 3) continuing uncertainties on balancing immigration opportunities with national security safeguards. We take a great deal of pride in this firm in keeping abreast of prospective developments so as to develop appropriate, responsive immigration objectives for those whom we serve. It is in this vein that I am writing this, specifically focusing on the various processing delays and backlogs currently in existence in the U.S. immigration system. EXHAUSTION OF H-1B VISA NUMBERS The United States maintains a quota of 65,000 H-1B visa numbers per year, which marks a significant decline from the previous numerical allotments of this widely utilized temporary, nonimmigrant visa classification. The H-1B Temporary Worker provisions are extensively used to provide immigration status to a wide range of foreign professionals who hold offers of professional employment in this country. Since this past April, U.S. Citizenship and Immigration Services (USCIS) has been accepting H-1B Petitions for positions commencing on October 1, 2004. Ironically, on the exact same day--that is, October 1--that the new H-1B numbers became available, USCIS announced that it had received enough H-1B Petitions to meet the Congressionally mandated cap for this coming fiscal year. As such, requests for H-1B status subject to the quota cap cannot be approved for a full year, until October 1, 2005, when the next allotment of H-1B numbers become infused into the immigration system. To be sure, the announcement of the exhaustion of the H-1B numbers for this current fiscal year does not necessarily crush all employment-based immigration cases for this forthcoming period of time. It does, though, require new, creative strategies and ongoing communication with all parties involved. Specifically, here are some of the approaches now being utilized in view of the exhaustion of the H-1B numbers: Determine whether an H-1B Petition is subject to the H-1B quota cap. There are broad instances under law in which an H-1B filing is simply not subject to the quota and, therefore, can be immediately approved. Examples include: most H-1B extensions; requests for concurrent H-1B status; and changes in the terms of employment for current H-1B workers. Also, universities and many university-affiliated entities are exempt from the H-1B quota, as are many physicians who have received waivers of their two-year home residence obligations. Explore alternative temporary, nonimmigrant visa classifications. Remember: this announcement solely pertains to newly filed H-1B requests. Conversely, nearly all other temporary, nonimmigrant visa classifications do not have a quota cap. Many foreign nationals may qualify for alternative employment-authorized nonimmigrant status, such as: TN classification for certain professionals from Canada and Mexico; E-1 Treaty Trader / E-2 Treaty Investor situations; L-1 Intracompany Transferees; Student (F-1, J1, or M-1) Practical Training Authorization; and J-2 employment authorization. Consider accelerated options for permanent residence. In certain instances, it may be possible to concurrently file an Immigrant Visa Petition along with an Application to Adjust to Permanent Residence. In these situations as primarily although not exclusively relating to academic figures, researchers, certain corporate managers and executives, and foreign nationals contributing to U.S. (Immigration - continued on p.10) AAOS - 1/4 NEW for Dec PAGE 10 A S P R (Immigration - continued from p.9) national interests, it may be possible to obtain employment authorization as an interim benefit to a properly filed request for Permanent Resident status. It is axiomatic in this field of law that each case needs to be analyzed separately on its own merits. The basic point, though, is that the recent announcement of the exhaustion of the H-1B numbers should not and does not bring employment-based immigration to a standstill, particularly since there are many instances in which an H-1B request will not fall within the H-1B quota restrictions or in which alternative and perhaps even more desirable immigration options exist. In terms of our own practice, we are quite fortunate to provide immigration legal services to a broad range of universities, universityrelated institutions, and physicians--all of whom in the main are unaffected by the H-1B quota. LABOR CERTIFICATION DEVELOPMENTS The Labor Certification Application process is in many instances the required first step toward Permanent Residence based upon employment. This process requires an employer to satisfactorily recruit and advertise in order to determine the availability of fully qualified U.S. workers for a position presumptively to be filled by the foreign national. Over the years, both the state labor offices and the various regional certifying offices of the U.S. Department of Labor have developed substantial processing backlogs that are now being remedied by some concerted palliative initiatives. At present, there are two emerging initiatives to reduce the backlog in Labor Certification Application processing: The Backlog Reduction Plan and the PERM Program. VISTA - 1/4 SAME Vol 11 NO. 4, Winter 2004-05 First, on July 21, 2004, the Department of Labor announced its intention to establish two centralized processing facilities in Philadelphia and Dallas to provide both state and federal offices with additional resources to clear up the backlog of roughly 310,000 pending and unadjudicated Labor Certification Applications. This Backlog Reduction Plan does not in any manner alter the substantive Labor Certification Application requirements; rather, it simply makes an additional processing resource available to both the State Workforce Agencies (SWA) and the Regional Certifying Officers of the U.S. Department of Labor. Since the announcement of this Plan, there has unfortunately been no appreciable decrease in the processing times of Labor Certification Applications. In fact, various state officials have informed us that they have yet to receive instructions on even how to avail themselves of these additional resources. The prevailing theory is that the Backlog Reduction Plan will not become fully operational until the new PERM Program is introduced, which conceivably makes sense given the fact that the main impetus of the Plan is to clear out the existing backlog as a corollary to PERM's introduction. Second, the Department of Labor has announced its new PERM Program, which represents a major re-engineering of the Labor Certification Application Program. The PERM regulations are currently under final review at the Office of Management and Budget (OMB), and it is believed that the implementation of PERM will not actually occur until after the Presidential election. At present, there are many unanswered questions as to how this new Program will actually operate. The goal of the PERM Program AAFP - 1/4 SAME A S P R Vol 11 NO. 4, Winter 2004-05 is to reduce substantially the processing time of Labor Certification Applications through the elimination of the role of the SWAs in favor of the establishment of two National Processing Centers in Atlanta and Chicago. Under the PERM Program, an employer will need to make various attestations regarding the overall terms and conditions related to the recruitment of a foreign national, which, once done, will result in an expedited approval of the Application. However, employers will then bear certain ongoing exposure based upon a complaint-driven system in the event that they do not fully comply with these attestations. A pilot program to more expeditiously process concurrently filed Immigrant Visa Petitions and Adjustment of Status Applications; Issuance of Employment Authorization Documents (EADs) for multi-year periods of time based upon the expected processing period for Adjustment of Status applications; Extensions of H-1B status beyond the six-year maximum for certain permanent resident pipeline cases; The Premium Processing Program, which in return for the payment of an extra $1,000 filing fee obligates USCIS to process certain nonimmigrant visa petitions within 15 days; Establishment of single processing centers for certain immigration applications and petitions, thereby achieving better economies of scale and enhanced adjudication expertise; Postponement of immigrant case adjudication until an immigrant visa number becomes available (something analogous to a "just-in-time" approach in manufacturing) with a view of focusing finite resources on cases ripe for adjudication and the conferral of benefits. IMMIGRATION PROCESSING BACKLOGS U.S. Citizenship and Immigration Services (USCIS) has also been plagued by substantial backlogs in its processing rates. While USCIS claims that its new obligations to conduct background security checks have added major additional burdens, the plain fact is that the administrative organization, staffing levels, morale, technology, and other factors in combination with the steady escalation of immigration requests have resulted in unconscionable delays in the processing of immigration petitions and applications. On June 16, 2004, USCIS unveiled its Backlog Elimination Plan that has targeted the end of 2006 to eliminate the application backlogs and achieve an application processing time of six months or less. In addition, USCIS has announced a number of other initiatives intended to incrementally address its existing backlog of cases, including: PAGE 11 9/11 COMMISSION FINAL REPORT The National Commission on Terrorist Attacks (9/11 Commission) released its final report in July, which addressed a broad range of issues and public policy initiatives aimed at enhancing the national security. Not surprisingly, the Commission Report also includes various suggestions for enhancing the security-related aspects of our immigration system, including the following recommendations: (Immigration - continued on p.12) ASPR GOLD CONTRIBUTOR THE COMPLETE RESOURCE FOR PHYSICIAN RECRUITMENT FEATURING THE PRACTICEMATCH® RELOCATION DATABASE, MEDTIES® PRACTICING PHYSICIAN DATABASE, TELEMATCHSM FOCUSED SOURCING SERVICE, MAILMATCHSM DIRECT MAIL SERVICE AND PRACTICETRACK® DATA MANAGEMENT SYSTEM. FIRST-RATE ON-LINE PHYSICIAN RECRUITMENT DATA AND THE BEST CUSTOMER SERVICE IN THE INDUSTRY! US TODAY AT 1.800.489.1440 TO SCHEDULE A QUICK ON - LINE DEMONSTRATION OF OUR PROGRAMS. CALL ASK ABOUT OUR DISCOUNT FOR NEW ASPR MEMBERS! Visit us at www.practicematch.com. PAGE 12 A S P R (Immigration - continued from p.11) Enhanced utilization of biometric identifiers so as to apply new technologies for screening and monitoring foreign nationals at the time of visa issuance, admission to the United States, and internal movement. This in and of itself is a daunting task given that these three functions are currently discharges by three entirely separate federal agencies: the U.S. Department of State (visa issuance), U.S. Customs and Border Protection (admission process), and USCIS (internal immigration status). Integrating the U.S. border security system into the larger network of screening points including the transportation system. Creation of enhanced and more stringent requirements related to the issuance of birth certificates and other sources of identification. Enhanced sharing of intelligence among the various national security agencies and, more importantly, greater availability of security watch lists at the time of adjudicating immigration benefits. An expansion of access by a broadened range of immigration adjudicating officers to background intelligence on foreign nationals, thereby enabling front line immigration officials to more quickly assess the possible threat to national security by a foreign national coming to this country. VISA ISSUANCE POLICY Particularly in the aftermath of the 9/11 tragedy, the U.S. Department of State instituted various new programs requiring more intensive background security checks as well as personal Health eCareers - 1/2 same Vol 11 NO. 4, Winter 2004-05 appearances for all applicants for nonimmigrant visas. As a direct consequence of this policy, foreign nationals often times encounter delays in making appointments at U.S. Consulates abroad, and this situation may get substantially worse after October 26, 2004, at which time many foreign nationals previously utilizing the Visa Waiver Program will be forced to apply for visas owing to their need to hold Machine-Readable Passports. In addition to the recurrent difficulties in simply getting appointment dates at the Consulates, there have been major security-driven delays in actually issuing the visas. Perhaps the hardest hit cohorts of visa applicants experiencing delays have been males from the Muslim countries of the Middle East and foreign nationals engaged in either high technology or dual-use technology endeavors in the United States. As of September, the Department of State claims that 98% of all nonimmigrant visa applications are processed within 30 days or less, although this assertion conflicts with a study noting continuing delays as issued a few months ago by the Government Accounting Office. In fairness, we have noticed a marked improvement in visa issuance processing times that we primarily attribute to four developments: Installment at all 211 overseas Consular Posts of the required equipment and technology for collecting fingerprints for biometric processing, thereby enabling the various Consular Posts to electronically obtain visa issuance clearances in a time-efficient manner. A substantial expansion of national security data that can be accessed through the Automated Biometric Identification Vol 11 NO. 4, Winter 2004-05 A S P R System (IDENT), the Consular Consolidated Database (CCD), and other government databases, thereby enabling the State Department to make more final visa decisions rather than having to obtain clearances from the FBI, the Department of Homeland Security (DHS), and other securityrelated agencies. An expanded utilization of biometric identifying information at ports of entry, thereby creating a greater degree of seamless interaction between the visa processing posts abroad and the actual points of admission. Increased public pressure and press reportage on the unfortunate consequences arising from the delay in visa issuance, principally although not exclusively to foreign students coming to the United States. Establishment of a Security Advisory Opinion (SAO) office within the State Department to provide timely guidance and directives on the security considerations of specific visa applicants. EXTENSION OF CONRAD STATE 30 PROGRAM In one very promising development pertaining specifically to the foreign physician community, the Congress at present is in the last stages of finalizing a two-year extension to the Conrad State 30 Waiver Program. This Program specifically provides to the states and federal agencies the authority to recommend waivers of the two-year home residence obligation to physicians undertaking practice commitments benefiting the indigent and medically underserved. The Conrad State 30 Program has become one of the principal initiatives to bring much needed physician resources to communities in need. As of this writing, both Houses of Congress have passed their respective versions of this legislation. While substantively quite similar, these two enactments now need to go to a Joint Committee that will recommend out a single version for consideration and signature by the President. The principal changes/enhancements appearing in this new legislation over its former version include: The states will again be limited to 30 waivers per year, but they will have the flexibility of recommending up to five (5) waivers per year for physicians treating the indigent and medically underserved, even if the actual practice site is not in a designated medically underserved community; Physicians receiving waivers from federal agencies will be exempted from the H-1B quota cap; Both primary care and specialty care physicians will be eligible under either the state or federal waiver programs; The program will be extended for a limited two-year period of time. SOME MATTERS OF PERSONAL/PROFESSIONAL INTEREST On some personal notes, I was in Washington, DC a few weeks ago on two distinct but related missions. First, I am a Vice Chair of the Hebrew Immigrant Aid Society (HIAS), which is one of the most highly awarded refugee and immigrant rights organizations in the world, having a remarkable record of assisting in the migration of oppressed Jewish and nonJewish populations to lands of opportunity. The purpose of this visit was to advocate to various federal agencies on the need for a (Immigration - continued on p.14) PAGE 13 PAGE 14 A S P R (Immigration - continued from p.13) robust refugee program and the enhancement of immigrant rights. We as a Board spent over three hours in the White House complex engaged in a very meaningful and wide-ranging discussion with Administration officials. We were encouraged that the United States, undoubtedly in response to concerns raised by the refugee advocacy community, has set the refugee admissions level for this forthcoming fiscal year at 70,000, which represents roughly a 40% increase from the number admitted last fiscal year (although still a small initiative toward addressing the migration and resettlement of the world's roughly 17 million refugees as certified by the United Nations High Commissioner of Refugees). As a second endeavor, a colleague and I also met with the Congressional leadership dealing with the extension of the Conrad State 30 Program. Roughly 25 years ago in a previous professional incarnation, I was a lobbyist and lawyer on international trade and investment issues in Washington, DC, and would regularly visit Capitol Hill and the White House. This recent effort on the Conrad reauthorization represented one of my rare recent forays into Congressional offices, and to say the least it is highly reaffirming that individual citizens can gain access to elected representatives so as to advance and discuss legislation of perceived national benefit. In this particular case, there appears to be a direct correlation between these meetings and the passage of the extension of this legislation in both Houses of Congress. This coming week, I will again be returning to Washington, DC to participate in meetings with the U.S. Department of State as a member of my professional association's liaison efforts. My main interest and area of expertise concerns the J-1 Exchange Visitor Program and waivers of the two-year home residence requirement, and my professional association maintains an active, ongoing cooperative effort with the Department on these issues. These forthcoming meetings, though, will embrace a wide-ranging agenda with the Visa Office focusing largely on visa issuance policies and procedures, and the minutes of these sessions will become a matter of public record. I also was recently invited to participate in a nationwide teleconference organized by the American Association of Medical Colleges (AAMC) on H-1B visa policies for foreign medical trainees. I always appreciate the opportunity to appear before knowledgeable and involved audiences, and along with my co-panelists on this presentation we were able to review not only immigration legal standards, but also individual institutional attitudes toward utilizing the H-1B Temporary Worker classification as opposed to the J-1 Program for medical training purposes. The information herein presented is not intended, nor should it be utilized as legal advice on any specific situation. Furthermore, given the rapid pace of change, the veracity of this information is constantly subject to modification and/or reversal. Rather, this piece represents a good faith attempt to orient clients and other interested parties served by Ingber & Aronson to current immigration developments. This piece in no manner supersedes the need to seek competent legal advice when engaged in activities carrying possible immigrationrelated consequences. Bob Aronson is with Ingber Aronson, 1221 Nicollet Mall, Suite 506, Minneapolis, MN 55403. Phone 612-339-0517. Vol 11 NO. 4, Winter 2004-05 NEW REGIONAL GROUP FORMED by Dennis Burns, Chair, ASPR Regional Development Committee We are pleased to announce the formation of the North West Staff Physician Recruiters (NWSPR) association. ASPR members from Washington, Oregon, Idaho, Montana, Wyoming, and Alaska are joining together to form a regional network of professional colleagues to promote effective physician recruitment and networking. Our charter meeting was held on October 6 in conjunction with the CareerMD Career Fair in Seattle, WA. With the direction of Dennis Burns, chairman of ASPR’s Regional Development Committee, 12 recruiters from WA, OR, and ID met to discuss goals, bylaws, development of an association website, and a recruiting brochure. The group agreed to have a less formal structure, require ASPR membership as a prerequisite, and meet on a biannual basis. In the meantime, a core group has met via telephone conference calls. Goals include collaborating on sourcing ideas, sharing educational topics and expertise, exchanging sourcing and retention ideas, as well as referring candidates where appropriate. We are considering hosting our own career/educational fair in 2005 and have already received interest for vendor support. The response from ASPR members has been great and the volunteerism is commendable. We are considering a work retreat this winter in order to build a solid foundation for the group. Our destination will be in the beautiful snow country of Sun Valley, Idaho. It’s not too late to relocate… For more information, please contact: Deborah Akins at 206-6214106 or Dennis Burns at 586-753-1257. Vol 11 NO. 4, Winter 2004-05 A S P R (President's Corner- continued from p.2) During the second half of the year, I had an opportunity to speak at two different regional meetings. One of these was the NEPRA (Northeast Physician Recruiters Association) conference in Portland, Maine, and the other was NAPR (National Association of Physician Recruiters) Fall Fly-In in Hollywood, Florida. Both of these meetings were great opportunities for me to share information about ASPR with nonmembers and non-corporate contributors seated in the audience. At the NAPR conference, I had the chance to present information to their Board as well as their membership. This also allowed me to learn more about the organization and how we might be able to partner with them in the future. One of our goals at ASPR is to “get the word out” about ASPR. I also feel there is value in developing relationships (whether they be at arm’s length or not) with other associations. I hope I may help to continue work in that area as Past President of ASPR. Our Association has also taken the initiative to hire an Executive Director. This permanent, full-time position will take a sales, marketing, and educational direction. I believe this person will help develop relationships that will move ASPR to the forefront of physicians' minds when they are looking for career opportunities. This individual will develop presentations to share information about ASPR with doctors. If we can encourage more physicians to go directly to our website, I think we will increase membership and enhance our effectiveness as recruiters. Now, if we can move onto those New Year’s resolutions. I would be remiss if I didn’t mention one last time about the benefits of volunteering. This is such a giving membership. It would be a shame for you not to take full advantage of it. Please consider giving your time. Don't forget... It's dues renewal time! Make sure this isn't your last newsletter... If you haven't already done so, send in your dues renewal NOW! PAGE 15 PAGE 16 A S P R Vol 11 NO. 4, Winter 2004-05 CASPR IS ALIVE AND WELL! by Jackie Thoms and Ginette Vezina, 2004 Conference Co-chairs CASPR, the newly formed Canadian Association of Staff Physician Recruiters, was officially launched as it hosted its 1st Annual Conference in Toronto, Ontario on November 24, 2004. Attending were 67 recruiters representing most of Canada from Newfoundland to British Columbia. We were thrilled to have Dennis Burns from ASPR’s Michigan Chapter join us and address the group. Ten national sponsors provided funding and gifts. Thanks to their generosity and contributions, participants enjoyed highcaliber Canadian national speakers who presented on “Managing the Workforce – A Primer for the Millennium”, as well as, “The Power of One, The Power of Many, The Power of You,” and “Managing the Stress of Relocation.” A short business meeting was held during the conference during which the election process was discussed. The group recommended that elections for an Executive Committee be held electronically following the meeting, and that process is now underway. CASPR should have an official first Executive by the end of January 2005. Likewise, several association logos were presented and a vote is being carried out to select the favorite. Conference Co-Chairs Ginette Vezina (left), recruiter, Sudbury Regional Hospital (Ontario), and Jackie Thoms (right), Manager, Health Professional and Community Development, NOMEC (Sudbury, Ontario) Overall, the Planning Committee did an outstanding job and plans are now underway for CASPR Conference 2005. The spirit of CASPR persists! Full House - A total of 67 recruiters from across Canada attended the first CASPR conference in Toronto, Ontario Joan Hatcher, ASPR liaison, leads the first CASPR business meeting Vol 11 NO. 4, Winter 2004-05 A S P R PAGE 17 CAPTURING THE INSPIRATION OF A FRESH START! by Don Hutson, Professional Speaker and Trainer In the first edition of SELF HELP written by Samuel Smiles and published in 1881, Smiles set forth some thoughts about personal achievement. Smiles said “Happiness and well being must necessarily depend mainly upon the individual - upon one’s own diligent self-culture, self discipline, and self control - and above all on the honest and upright performance of individual duty which is the glory of strong character.” Smiles, who, in the opinion of this writer, is the father of positive thinking as we know it today, nailed it! Our success today is primarily the result of what we plan, expect of ourselves, and skillfully execute. You can forget winning the lottery, since that is a long shot unworthy of your worry. To plan on acquiring the easy buck is folly. The path to accomplishment and success is through individual initiative. We are all competing for the same rewards as millions of other people, so we need a solid, well thought out plan if we are to progress and endure. What better time to visualize a successful future than the beginning of a new year? Yes, now is the time to have strong resolve and capture the inspiration of a fresh start. The question is “Will you be motivated to take action?” Thoreau defined motivation as “The pull of anticipation and the push of discipline.” I have never seen a more superb definition. Anticipation is our goal-setting and vision establishment element, and discipline is the courage and never-give-up element. There is evidence everywhere in our American culture that most people are uninspired to go for greatness today. Less than 1/2 of 1% of the population puts their goals in writing. Our challenge is to make the decision to be in the minority who will pay the price for the success we desire! If you are intrigued so far, read on. Whether you call them new year’s resolutions or goals is immaterial. What matters is that you sit down either with paper and pen or your trusty PC, and go to work on actually creating your future. Subscribe to the philosophy that “If something is important, work from document, not just thought.” Put power in your goals and visions by putting them in writing and your subconscious mind will go to work for you! To give you a track to run on, I will offer seven categories of goals to focus on in your process. I suggest you write a one sentence “belief statement” or “premise” for each category. Since all behavior is based on our beliefs, this exercise will give you a solid foundation from which to work. An example of this is applied to education goals: “I must continually expand my knowledge of my chosen craft if I am to make measurable progress.” After you have written your premise, then write the specific goals down which you plan to achieve. The seven categories of goals are: Career, Education, Family, Financial, Physical, Social, and Spiritual. For a balanced life, we need to devote time, focus, and energy to each. I recommend you simply allocate and schedule one hour for this process, but if you only spend thirty minutes on it, do it. (Why not today?) Write your premises expressing your beliefs in each category, and list three specific goals in each, and you will have a predictably better year than if you ignore the process. Research indicates that you will triple your commitment to your goals and the probability of successful achievement just by writing them down. If you go one step further and assign a specific time frame to each goal (60 days, 3 months, one year, etc.), you will quintuple commitment and the probability of achievement! It works. Cavett Robert, founder of the National Speakers Association says that character is “The ability to carry out a worthwhile resolution long after the mood in which it was made has left you.” That’s the inspiration we need to go for it! Following an organized, written process will keep you in the mood to achieve. Why not do it? Here’s why. In great, rich, beautiful America we don’t have to. We can coast along and live better than 94% of the rest of the planet. Many of us have become apathetic, even lethargic about our own personal growth. Not you, you say? Great. Go for it. Just do it. I dare you! Don Hutson is a professional speaker and trainer, author of eight books, and CEO of U.S. Learning based in Memphis. You may contact him at 800-647-9166 or [email protected] <mailto:[email protected]> PAGE 18 A S P R Vol 11 NO. 4, Winter 2004-05 MEDICAL STAFF RETENTION by Tim Skinner, Medical Staff Development, Gundersen Lutheran Health System, LaCrosse, WI BACKGROUND Physician recruitment is becoming more costly and more intense because of supply and demand issues and/or maldistribution by specialty of geography. Younger physicians work differently than their predecessors, with more need for time off. The cost to recruit physicians is estimated to be $20,000 to $40,000 with the average at about $30,000. Several 2003 surveys indicate that 85% of hospitals and clinics in the US are recruiting. It is difficult to determine physician turnover rates with the aim of developing a benchmark. However, a review of recent studies and articles suggest physician turnover rates range from about 5% to well over 20%, depending on type of practice and geography. It appears that physician turnover rates have not been comprehensively studied within the last four years. In a group of 400 employed physicians, a turnover rate of 8% suggests that 32 will need to be replaced. TURNOVER – DISCUSSION AND CAUSES AS REPORTED IN SELECTED ARTICLES Turnover rates among professionals, including physicians, are highest during the first three years of employment. Retention planning needs to be especially active during those first three years of practice. Relationships with the leadership, support staff and other physicians, practice development and personal adjustment to new environment are critical to the discussion. Health care and medicine today can create dissatisfaction. Do the organizational structure and decision making processes add to dissatisfaction? CAUSES OF TURNOVER The practice was different than expected or explained during recruitment Poor feedback or lack thereof during the first crucial months of practice Desire to be closer to family or lack of perceived activities for singles/families The physician and family never become a part of the community Rural America didn’t turn out to equal the dream of small town living Lack of control over the practice - scheduling, referral authorization, being excluded from the decision-making process, etc. Lack of two-way communication, not being invited to participate in discussions involving the practice Lack of appreciation in general GAP – there is a “gap” between real or perceived expectations and reality RETENTION IS PART OF A PROCESS, NOT AN UNRELATED EVENT Physician retention begins with strategic planning, provider needs assessment, a recruitment plan, interviewing, hiring and orientation. The retention plan should be an integral part of the recruitment/interview process. Strategic planning tells the organization where it is going and how it will get there. Needs assessment should review efficiency issues, patient volumes and types of patients, market share, and determine the type of provider who will fit that need (associate staff or medical staff). Recruitment planning includes sourcing, practice description, criteria for hire, and “fit”. Interviewing process should be defined as part of the planning. Keep the surprises to a minimum (any ongoing issues will rise to the top during recruitment). Hiring should move the new physician smoothly into relocation and orientation. Orientation is step one in developing a retention plan that is part of a total process, which includes a feedback loop (exit interviews, succession planning and the strategic plan). RECRUITING AS RETENTION Define the criteria of skills and requirements for the group Screen candidates for the best all around “fit” based on criteria and knowledge of the organization and service area Establish common expectations during the interview and discuss before an offer is made (i.e. patient load, call schedule, committee time, timeframe to a full practice, etc.) Remember the GAP by asking about expectations vs. reality Offer the significant other support Vol 11 NO. 4, Winter 2004-05 A S P R Integrate retention into the interview process. Discuss with staff and candidate that one of the primary goals of the recruitment process is retention RETENTION PLANNING PAGE 19 ORIENTATION IS THE ONE STEP IN A RETENTION PROGRAM Common to almost all active retention plans are both professional and personal issues and activities. The key to physician retention is to maintain regular contact with physicians and their spouses to stay abreast of how they are adjusting, and to anticipate any problems that may develop. The most critical element in any retention plan is a mechanism to “check in” on the physician’s expectations. Orientation is step one in retention Recruiting cannot be considered completely successful until the physician is on staff and productive to the point of providing a service to the community and producing enough revenue to support the new practice. Therefore, the recruitment function should include responsibility for seeing that the physician and his or her family are not only recruited, but are successfully acclimated to their new location. Plan is in writing, supported by leadership, and process is tracked Keep in mind the needs of physicians’ spouses and families because frequently physicians’ satisfaction depends on their families’ adjustment. Retention efforts will not be wasted because it is far less costly to save one promising recruit than to find another. PracticeLink- 1/2 SAME Professional mentor Social mentor One to three year plan with less frequent direct involvement over time Organizational commitment is clear Long term follow up for three years All retention plans have similarities, but variations should reflect organizational differences. CEO calls or sends a note welcoming the physician to the practice Recruit staff select Mentors (Professional and Social) for the new physician (Retention - continued on p.20) PAGE 20 A S P R (Retention - continued from p.19) Recruiter sends the Physician Mentor a copy of the Physician Mentorship Program and expectations Recruiter sends a note to the new physician advising them that a Physician Mentor will be contacting them Offer Social Mentor Program to the new physician’s spouse. If interested in participating, select a Mentor (not all will want this – respect the decision) Department/Clinic orientation involves the new physician with issues regarding equipment, office space, scheduling, support staff, business cards, etc Recruiter keeps in touch with the physician and spouse to “check in” on relocation preparations Physician Mentor should call the new physician to keep him/her informed of developments in the group and/or department before their arrival Ensure the physician’s office and exam rooms are ready Marketing sends announcement introducing the new physician to the clinic and system Start of Year 1 Recruiter calls to welcome physician and their family within the first week of relocation. Sends a “Welcome” basket to the home on the new physician’s first day of work Social Mentor calls to welcome spouse/family within the first week of relocation Vol 11 NO. 4, Winter 2004-05 Recruiter calls the Spouse to see how family is adjusting to the community, and to integrate the Social Mentor Social Mentor calls the spouse to plan activities, check in, etc Recruiter meets with the new physician after two months to see if recruitment expectations meet reality Recruiter surveys both new physician and spouse during first six to twelve months to see what improvements could be made in the relocation and practice orientation/retention processes for future implementation Annual meeting with the System CEO or Senior Medical Leadership Department Chair to ensure that schedule is being followed Year 2 Define meetings with the Physician Mentor Define meetings with the CEO and leadership Recruiter follows up with the CEO, mentor, Department Chair to ensure that schedule is being followed Year 3 Define meetings with the Physician Mentor Define meetings with the CEO and leadership Recruiter follows up with the CEO, mentor, Department Chair to ensure that schedule is being followed Orientation/retention schedule includes essential people as outlined in organization policy, Mentor, CEO, Medical Director, Department Chair, Directors, etc Post-Employment Phase Identified leadership within the organization should conduct exit interviews with physicians who voluntarily leave the organization. If information revealed in these sessions indicates a pattern, it should be shared with the recruiter if that information can be used to improve the Physician Retention Plan. Recruiter works with the Social Mentor to organize appropriate activities, if desired by incoming family SUMMARY Physician orientation schedule starts on first day Physician Mentor meets with new physician on first day Monthly the First Year: Monthly meetings with identified department chairs, VPs, and mentor as identified in plan. Develop and offer feedback on practice development and discuss problems or any other topics relevant to their situation Physician retention programs have evolved since about 1990. At that time Carle Clinic, Gundersen Clinic and the Virginia Mason Clinic appeared to be developing retention programs at the same time. The three organizations shared information as the programs tended to be similar. Tracking of patient volumes, revenues and expenses (as information becomes available). After three months, Quarterly meetings for the remainder of the first year. Generally, physician retention programs have a lot in common, but are developed to meet the needs of specific organizations. Physician Mentor meets with new physician monthly to continue to provide information, guidance, and support. The two physicians can determine meeting time; however, requires the physician recruitment office to track and document Marketing of practice or outreach needs to be incorporated into the process Common to most retention plans are both professional and personal issues and activities. Strategic planning is both the start and finish of staff development Needs assessments need to review efficiency, patient visit time, quality, access, market share, population, type of provider or physician, and more Vol 11 NO. 4, Winter 2004-05 A S P R Recruitment process is defined Position description developed Sourcing plans developed Recruit to retain Screening and referencing is clarified Interview process is defined Offer, compensation, and benefits are clear Relocation process is clear Orientation is retention Professional mentor Social mentor One to three year plan Tracking system – who will monitor the process and will leadership make it clear that retention is a priority in the new physician or provider schedules? RETENTION IS A PROCESS, NOT AN UNRELATED EVENT RESOURCES www.aspr.org Excellent source for information and resources, should be the first stop in search for information www.merritthawkins.com Surveys published each year relating to compensation www.mgma.com Always a good source for various articles and resources www.iphca.org Illinois Primary Health Care Association “Finding MD to Join Practice Takes Time and Money”, OB.GYN News and Family Practice News August, 1990, interview of Tim Skinner “The Future of In-House Recruitment”, Unique Opportunities, May/June, 1992, Tim Skinner “Physician Retention”, Presentation, NAPR Annual Convention, April, 1994, Susan Esposito, Jann Johnson, Nada Shaw, Tim Skinner Health Care Advisory Board Report, 1996 “Retention”, Presentation, ASPR Annual meeting, August, 1996, Christine Bourbeau, Tim Skinner “Retention – You Got ‘Em, Now Keep ‘Em” ASPR Annual Meeting, July, 1998, Kurt Scott Recruiting Physicians Today, Volume 11, No. 4 July/Aug 2003, Physician Recruiting: Costs and Rewards, Broxterman and Smith Tim Skinner is Manager of Medical Staff Development at Gundersen Lutheran Health System in LaCrosse, WI. He can be reached at 800-362-9567 x54224, or at email [email protected]. PAGE 21 PAGE 22 A S P R (What's New - continued from p.1) The ability of a current H-1B visa holder to change employers immediately upon the filing of an H-1B change of employer petition. The extension of the six-year H-1B limit if an applicant has had a labor certification or an I-140 petition pending for one year or more. In this situation, the USCIS will approve an H1B extension at one-year intervals until the green card application is concluded. The ability to change employers if an adjustment of status application has been pending for 180 days or longer provided the applicant’s new employment is in a similar occupation. The new options that have been created permit foreign physicians more flexibility to obtain and extend H-1B visa status. It will also give H-1B visa holders the ability to easily move from one employer to another. The new obstacles mainly include increased costs for processing applications and a significant decrease in the number of H-1B visas issued every year. II. J-1 Waivers The most common method used to obtain a J-1 waiver for a foreign physician is the Interested Government Agency (IGA) request. Currently, there are four different types of IGA waivers available to foreign physicians. These waivers are: (1) the Appalachian Regional Commission waiver; (2) the Department of Veterans Affairs waiver; (3) the Health and Human Services waiver; and, (4) the Conrad State 30 waiver. The IGA waiver process has not changed significantly during the last few years, and as a result, the majority of foreign specialists either had to request a Veterans Affairs waiver or resign themselves to the fact that they will be returning home for at least 2 years before pursuing permanent resident status. However, on December 3, 2004, the Conrad State 30 waiver program was amended to permit 5 of each state’s Conrad State 30 waivers to go to any type of physician provided it is established that the physician will be serving residents of a medically underserved area and that there is a shortage of that specific medical specialty in the area. While this change is relatively minor in the overall scheme of immigration, it does open a small window of opportunity for a specialty-trained physician to seek and obtain a J-1 waiver and in so doing avoid the two-year home residence requirement. III. Applying For A Visa in Canada or Mexico for Third Country Nationals Prior to September 11, nonimmigrants that obtained a change of status in the United States, or a visa approval notice, routinely would travel to the United States Consulates in Canada or Mexico for visa processing, thus avoiding the need to travel overseas to attend a Consular interview. While this policy has not changed, it is now more important than ever to make sure that an applicant is fully prepared for the visa interview, as any denial or delay will ultimately result in the applicant being denied reentry into the United States from Canada or Mexico, resulting in a return trip to the applicant’s home country for visa processing. Vol 11 NO. 4, Winter 2004-05 As of April 1, 2002, citizens of certain designated terrorist sponsoring countries (Iraq, Iran, Syria, Libya, Sudan, North Korea, and Cuba) are no longer permitted to travel to contiguous countries or adjacent islands without a valid visa, even if they possess a valid I-94 card or other documentation verifying current lawful status. For example, if a nonimmigrant from one of the terrorist sponsoring countries has changed status from J-1 visa to H-1B and then travels to Mexico or Canada for a day, he will be required to obtain a visa to return to the United States. More importantly, if any applicant travels to a United States Consulate in Mexico or Canada, and applies for a visa and the visa is not issued, the applicant will not be permitted to reenter the United States. These changes could have a significant impact on the manner in which nonimmigrants obtain their Consular visa stamps and the resulting freedom to travel internationally. In this current climate of constant policy change, it is prudent to advise nonimmigrants to avoid travel outside of the United States unless it is absolutely essential. If travel is necessary, be sure to thoroughly research the steps the nonimmigrant must take in order to obtain a consular visa. Overlooking this issue could result in a significant delay in the nonimmigrant’s return to work or quite possibly a denial of reentry. IV. Conclusion Many options remain for you, the physician recruiter, to work with the wealth of qualified foreign medical graduates who desire to practice in the United States. It is important to have a basic understanding of the applicable immigration laws but keep in mind that the rules of the game are continually changing. Do not hesitate to contact an expert for clarification on any issues early in the evaluation process. In so doing, you will be able to concentrate your efforts on those candidates who have a legitimate opportunity to immigrate to the United States. ABOUT LEIBL & KIRKWOOD This article was written specifically for foreign physicians seeking information about their United States immigration options. The authors, Geoffrey Leibl and Joe Kirkwood, are immigration attorneys and the founding partners in the law firm of Leibl & Kirkwood, located in Del Mar, California. Leibl & Kirkwood is a law firm dedicated exclusively to the practice of immigration law and has assisted many physicians to immigrate to the United States. If you have any questions about the issues raised in this article, or if you would like to discuss your specific case, please do not hesitate to contact either Geoffrey Leibl or Joe Kirkwood at: Leibl & Kirkwood 12865 Point Del Mar, Suite 190 Del Mar, CA 92104 Tel. (858) 481-5211 Fax (858) 482-7271 [email protected] www.usimmigrationlaw.net Vol 11 NO. 4, Winter 2004-05 A S P R ASPR FEATURED GOLD CONTRIBUTOR PAGE 23 COMPHEALTH Growing Specialty Aids in Staff Optimization There is a movement taking place in the healthcare world. This movement is growing rapidly and will continue to grow year after year. It has the potential to help increase physician satisfaction while improving patient care and safety. Many healthcare facilities are already participating in this movement and are looking for help on how best to expand their participation. What is this movement? It is the growth of hospitalist programs nationwide. Hospitalists were once seldom used and misunderstood. That is rapidly changing. It is expected that there will be 30,000 practicing hospitalists in the next decade. So what exactly is a hospitalist? In August 1996, Lee Goldman, M.D. and Robert M. Wachter, M.D., coined the term “hospitalist” in the New England Journal of Medicine. They defined hospitalists as, “specialists in inpatient medicine who will be responsible for managing the care of hospitalized patients the same way primary care physicians are responsible for managing the care of outpatients.” Why would a healthcare facility choose to use a hospitalist? Primary care physicians’ hospital work has declined over the past few decades. This is because only the sickest patients are hospitalized and more care is provided in the physicians’ offices. As a result, physician offices are generally busier now, and it has become less efficient for physicians to commute to the hospital to see only one or two patients at a time. In addition, as physicians provide less frequent care in a hospital setting, it is increasingly difficult for them to keep up with changes in hospital care and protocols for treating particular health concerns. Hospitalists, however, who exclusively provide inpatient care, are better able to track such changes. These trends are contributing to the popularity and success of hospitalist programs. By referring patients to hospitalists for admission and inpatient care, physicians increase their time available for office visits and minimize the inconvenience of commuting to the hospital. Some physicians believe this has improved their own quality of life. According to a 2002 poll by Medical Economics, 61 percent of responding primary care physicians refer patients to hospitalists, while only nine percent of this group is required to do so. Eighty-five percent of respondents who utilize hospitalists rated their care as good or excellent. The survey also shows that hospitalist programs benefit hospitals, patients, and physicians by providing higher quality patient care at a lower cost and improving referring physicians’ convenience and efficiency. Physicians aren’t the only group to benefit from adding hospitalists to the staffing mix. Some people argue that patients are wary about receiving care and treatment from physicians other than their primary providers. But according to a 2001 study by The Advisory Board, most patients are pleased with their course of care under a hospitalist. Some of the benefits mentioned by patients in the study are: Around the clock care Discharge planning that begins at start of admission Earlier start of treatment Less “down time” in waiting for care, test results, or specialty consultations Ready availability of hospitalist to patient and family members; improves communication and facilitates patient and family approval for changes in treatment Vigilant attention to changes in patient condition due to 24-hour coverage As the staffing needs of hospitals and facilities continue to be urgent and complex, the integration of a well-run hospitalist program can be a key piece of the staffing puzzle. Using hospitalists in temporary positions can be a valuable solution for facilities to begin realizing the benefits that come with hospitalists while they get a program started. For facilities looking to expand their offerings, incorporating temporary hospitalists gives them more flexibility and resources for accomplishing that goal. To aid facilities with all of their questions and hospitalists needs, CompHealth is launching a team dedicated exclusively to staffing hospitalists, in temporary positions, across the country. The hospitalist team will be up and running in January of 2005. The team will have the experience, expertise and resources to aide you with all of your concerns and needs. It will help you understand all of the nuances of using hospitalists to help you take full advantage of this opportunity. For more information on CompHealth’s hospitalist team, please call Dave Andrews at 800-453-3030, or email him at [email protected]. PAGE 24 A S P R Vol 11 NO. 4, Winter 2004-05 WELCOME NEW ASPR MEMBERS Rebecca Banco Physician Recruitment Coordinator Rutland Regional Medical Center 160 Allen St Rutland, VT 05701 Phone: 802-747-3844 FAX: 802-747-6207 E-Mail: [email protected] James Dowling Workforce Development Director Maine Primary Care Assn 73 Winthrop St Augusta, ME 04330 Phone: 207-621-0677 FAX: 207-621-0577 E-Mail: [email protected] Buck Benton Manager Professional Recruitment Southeast Permanente Med Group, Inc 3495 Piedmont Rd, Bldg 9 Atlanta, GA 30305 Phone: 404-365-4243 Toll Free: 800-877-0409 FAX: 404-364-4987 E-Mail: [email protected] Tricia Henzel Director Physician Recruitment & Marketing Olean Medical Group, LLP 535 Main St Olean, NY 14760 Phone: 716-376-2346 FAX: 716-373-6632 E-Mail: [email protected] Kate Bogue Physician Recruitment Coordinator The Great Falls Clinic, LLP 1400 29th St South Great Falls, MT 59405 Phone: 406-771-3332 Toll Free: 800-421-1649 FAX: 406-771-3361 E-Mail: [email protected] Jessica Howard Physician Recruiter Fairview Health Services 2450 Riverside Ave Minneapolis, MN 55123 Phone: 612-672-2284 Toll Free: 800-842-6469 FAX: 612-672-2986 E-Mail: [email protected] Judith Brown Physician Recruiter Emergency Medical Services, Inc 920 Main Ste 300 Kansas City, MO 64105 Phone: 816-559-6333 Toll Free: 800-821-5147 FAX: 816-561-3819 E-Mail: [email protected] Kevin Kirkpatrick Recruiter Peterborough Regional Health Care 1 Hospital Dr Peterborough, Ontario, Canada K9J 7C6 Phone: 705-743-2121 x3064 FAX: 705-876-5015 E-Mail: [email protected] Marjorie Creagh Physician Practice Representative Lake Hospital System 10 E Washington St Painsville, OH 44077 Phone: 440-354-1988 FAX: 440-354-1244 E-Mail: [email protected] Marce Knight Asst. Administrator Physician Recruitment North Bend Medical Center 1900 Woodland Dr Coos Bay, OR 97420 Phone: 541-267-5151 x294 Toll Free: 800-234-1231 FAX: 541-267-0500 E-Mail: marce.knight@ nbmconline.com Teresa Kohn Staffing Strategist Cincinnati Childrens Hospital 2900 Vernon Place, MLC 9008 Cincinnati, OH 45229 Phone: 513-636-0503 Toll Free: 877-636-2462 FAX: 425-799-6959 E-Mail: [email protected] Barbara Laible Mngr Physician Recruiting/Medical Staff Services Kelsey-Seybold Clinic 8900 Lakes @ 610 Drive Houston, TX 77054 Phone: 713-442-0750 FAX: 713-442-0426 E-Mail: [email protected] Lynette McBride Physician Recruiter Hospitalists Management Group 4535 Dressler Rd NW Canton, OH 44718 Phone: 330-492-6400 Toll Free: 866-464-7497 x557 FAX: 330-492-4906 E-Mail: [email protected] Dawn McClure Physician Recruiter Blue Ridge Healthcare 2201 S Sterling St Morgantown, NC 28655 Phone: 828-580-5691 Toll Free: 800-416-9233 FAX: 828-580-5699 E-Mail: [email protected] Renee McNeely Coordinator East TN State Quillen College of Medicine PO Box 70622 Johnson City, TN 37614 Phone: 423-439-6389 FAX: 423-439-6387 E-Mail: [email protected] A S P R Vol 11 NO. 4, Winter 2004-05 NEW MEMBERS PAGE 25 - continued Ross McNeill Recruiter HCA - North Texas Division 6565 N MacArthur Blvd Irving, TX 75039 Phone: 972-401-8725 Toll Free: 877-401-8776 x8725 FAX: 866-315-2554 E-Mail: ross.mcneill@ hcahealthcare.com Jo Reynolds Marketing Director/Physician Recruitment Samaritan Hospital 1205 N. Missouri St Macon, MO 63552 Phone: 660-385-8719 FAX: 660-385-8719 E-Mail: marketing@ samaritanhospital.net Tim Watson Specialty Recruiter HCA - North Texas Division 6565 N MacArthur Blvd, Ste 350 Irving, TX 75039 Phone: 972-401-8727 Toll Free: 877-401-8776 x8727 FAX: 866-315-6889 E-Mail: tim.watson@ hcahealthcare.com David Osmond Coordinator, Physician Resource Planning Capital Health Rm 1-015-Centennial Bldg 1278 Tower Rd Halifax, Nova Scotia, Canada B3H 2Y9 Phone: 902-473-4313 FAX: 902-473-7433 E-Mail: david.osmond@ cdha.nshealth.ca Roxane Sanderson Manager Physician Relations St. James Hospital and Health Centers 20201 S Crawford Ave Olympia Fields, IL 60461 Phone: 708-747-4000 x1986 Rebecca Woods Director Physician Recruitment and Retention Eastern CT Health Network 71 Haynes St Manchester, CT 06040 Phone: 860-533-2908 FAX: 860-647-6860 E-Mail: [email protected] Donna Overman Director Physician Recruitment & Development Southwest Washington Medical Ctr PO Box 1600 Vancouver, WA 98668 Phone: 360-514-1750 FAX: 360-514-2386 E-Mail: doverman@ swmedicalcenter.com Julia Ramage Director Physician Services Robinson Memorial Hospital 6847 N. Chestnut Street Ravenna, OH 44266 Phone: 330-297-2313 FAX: 330-297-2949 E-Mail: [email protected] Mark Rearrick Recruiter Yakima Valley Farm Workers Clinic 518 W 1st Ave Teppenish, WA 98948 Phone: 509-865-6175 x2284 FAX: 509-865-2891 E-Mail: [email protected] Susan Sexton Executive Assistant for Recruitment Eastern CT Health Network 71 Haynes St Manchester, CT 06040 Phone: 860-533-2908 FAX: 860-647-6860 E-Mail: [email protected] Jamie Spence Professional Recruiter The Chickasaw Nation HC72 Box 1195 Kingston, OK 73439 Phone: 580-272-7272 FAX: 580-564-9720 E-Mail: [email protected] Paula Stoner Assistant Recruiter Gundersen Lutheran Health System 1900 South Ave H02-011 LaCrosse, WI 54001 Phone: 608-775-4242 Toll Free: 800-362-9567 x54242 FAX: 608-775-5974 E-Mail: [email protected] Hope Valvero Physician Recruitment Coordinator SSM Healthcare 12277 DePaul Dr, Ste 500 Bridgeton, MO 63044 Phone: 314-344-6902 FAX: 314-344-6660 E-Mail: [email protected] Shari Workman, PHR Recruiter Multicare Health System PO Box 5299 Tacoma, WA 98415-0299 Phone: 253-459-7976 FAX: 253-459-7855 E-Mail: shari.workman@ multicare.org Barb Yates Director Physician Recruitment & Client Services Hospitalists Management Group 4535 Dressler Rd NW Canton, OH 44718 Phone: 330-492-6400 Toll Free: 866-464-7497 x456 FAX: 330-492-4906 E-Mail: [email protected] Angela Young Sheffie Workforce Development Coordinator Louisiana Primary Care Association 4550 North Blvd Ste 120 Baton Rouge, LA 70806 Phone: 225-927-7662 Toll Free: 800-350-5722 FAX: 225-927-7688 E-Mail: [email protected] PAGE 26 A S P R Vol 11 NO. 4, Winter 2004-05 ASPR EMPLOYMENT HOTLINE Complete job &"where to apply" info can be found in the "Member Only" section of the ASPR website. If you hear about a recruiting position available, call the ASPR office at 800-830-ASPR (2777). For information on the most recent job listings, check the member only section of the ASPR website. Physician Specialty Recruiter Position is responsible for lead generation, pre-screening and qualifying of physician candidates for HCA hospitals located in Houston, Corpus Christi, San Antonio, Brownsville and McAllen, Texas. Limited travel required for conferences representing HCA at association meetings, hospitals, and physician practices. Excellent computer skills required (Word, Excel, PowerPoint, Database Input) in addition to composing letters and ads for journals or internet postings. Bachelors Degree, five years of experience in physician recruitment, healthcare recruiting, and organization knowledge required. Excellent interpersonal, communication, multi-tasking, and customer service skills. Ability to exercise diplomacy, discretion, sound judgment, and flexibility. Interested and qualified candidates are invited to submit resumes. Physician Recruiter Dreaming of Alaska? We are looking for an experienced Recruiter to join our team. This will be our Senior Recruiter position responsible physicians, midlevel providers, and psychologists. The good life! Alaska. A land of massive glaciers, endless mountain ranges and outdoor recreation that is unequaled anywhere. Yet, in Anchorage – a progressive, international city – there is a sophisticated and metropolitan side as well. Alaska’s largest city is a young, vibrant community still carving out its identity. A unique organization. Southcentral Foundation is a Native managed tribal organization providing health and related services to the Alaska Native and American Indian people in our region of the state. Based in Anchorage , our state-of-the-art facilities offer the best of western medicine while incorporating the strength of traditional Native values. Start your adventure! Manager, Recruitment & Retention Programs The Northwest Regional Primary Care Association (NWRPCA) is a 501(c) (3) membership association of community and migrant health centers in Alaska, Idaho, Oregon and Washington (federal Region 10). Among other programs, NWRPCA provides clinician recruitment and retention services to member health centers to support their staffing requirements. This position is located in Seattle, WA Position Summary The Recruitment and Retention Program Manager works under the direction of the Deputy CEO. The position is responsible for design, development, implementation, and management of recruitment and retention activities that result in the placement and retention of qualified, experienced clinical staff in health centers in Alaska, Idaho, Oregon and Washington. Recruitment activities include, but are not limited to, candidate solicitation, screening, referral processes, and advertising of health center clinical positions on the NWRPCA website. Retention activities include, but are not limited to, clinician education and training, the maintenance and promotion of the Northwest Clinician’s network, and communications through a variety of media. The individual also provides leadership and coordination to a multi-state Primary Care Association collaboration, the goal of which is the creation of an integrated clinician recruitment program serving community and migrant health centers in Region 10. Qualifications Bachelor’s degree required. Experience as a clinician (i.e., MD, DDS, DO, PharmD, PA, NP, RN), or in clinical recruitment, required. Masters degree in Public Health or Administration, or other related field, with significant management or clinic experience, may be considered as a possible substitution for required qualifications. Licensing as a clinician preferred. Significant management, supervisory and program development/evaluation experience required. Experience in community health and with community-based nonprofit organizations serving diverse populations or communities preferred. Excellent interpersonal, oral and written communication and organizational skills required. Experience in working collaboratively, such as coalition-building, facilitation, and/ Vol 11 NO. 4, Winter 2004-05 A S P R or consensus-building, required. Must be flexible, selfmotivated, able to prioritize multiple tasks, able to carry a heavy workload. Ability to establish and maintain effective working relationships with diverse people. Ability to resolve conflicts in a precise, timely and collaborative manner. Must be an enthusiastic collaborator, willing to experiment and embrace organizational change and participate in the development of a multi-state collaborative work team with fluid and evolving roles. Must demonstrate an awareness of, a value for, and the inclusion of cultural competence in task implementation, and a commitment to social justice. Physical ability to stoop, kneel, bend, use a computer and perform light lifting. Ability to travel in-state and out-of-state on a frequent basis. NWRPCA is an affirmative action employer, offering flexible benefits, and a casual work environment. Salary is dependent on qualifications and experience. Physician Recruiter Cooley Dickinson Hospital in Northampton, MA, is a member of the Dartmouth-Hitchcock Alliance, a regional network of hospitals and other healthcare organizations in New Hampshire, Vermont and Massachusetts. Members collaborate on community education, prevention and treatment programs – many of which take advantage of the advanced research and educational resources of the medical school and teaching hospital at DartmouthHitchcock Medical Center. Position Overview Under the general direction of the Vice President, Medical Affairs and within established organizational and departmental policies and procedures, responsible for coordinating the timely and cost effective recruitment of hospital based and community physicians. Develops and maintains network of contacts to help identify and source qualified candidates. Attends professional association events as a means of developing a network of physician candidates for current and future recruitment needs. Challenges of the Position The Physician Recruiter will be successful in this role if the following expectations are: Development of candidate sourcing strategies that may include a combination of internet use, advertising, direct mailings, contacting candidates directly and attendance at professional colloquium; Development and maintenance of a “contacts” network to help identify and source qualified candidates; Development of collateral recruitment pieces as a means to facilitate the marketing effort of medical opportunities which exist within the hospital; Development of appropriate interviewing tools to ensure all referred candidate’s exhibit CDH’s values and that the candidate’s needs and other PAGE 27 factors are identified for assessing the potential fit for the position; Development of a system to ensure the timely credentialing and enrollment of newly hired physicians; Development of a systematic methodology to ensure the transition of newly hired physicians into the organization and into the community. Education/Experience Requirements Bachelor’s degree from a four-year college or university required preferably in marketing, nursing or business. Five (5) to seven (7) years current experience in physician recruiting, or HR Recruitment that includes interviewing, sourcing and collaborating with management. Knowledge of job skills, job markets, recruiting techniques and employment policies and procedures required. Recruiter Emergency Physicians Medical Group in Ann Arbor, Michigan seeks an experienced, energetic recruiter! Must have a proven track record, be comfortable with new technology, have excellent interpersonal skills, better than average communication skills, dedication to quality hires, strong networking abilities, public relations experience, and ability to travel. If you want to excel in a professional environment with high expectations and can make things happen, this position is for you. Emergency Physicians Medical Group prefers their recruiters to have a Bachelor’s degree and at least five years of executive/professional recruiting experience. We offer excellent salary, commissions, and a fully loaded, fully paid, benefits package. Physician Recruiter CHRISTUS Spohn Health System, Corpus Christi, TX - is currently seeking a Physician Recruiter who will be responsible for the effective physician recruiting efforts of the CHRISTUS Spohn System. The physician recruiter will work collaboratively with the hospital leadership and management to promote and market CHRISTUS Spohn Health System mission and image. The qualified candidate will develop recruitment plans/strategies, ensure early and timely contact and screening of candidates, recruit and retain physician as required, and coordinate relocation issues involving candidates, including spouse recruitment or relocation and employment. Bachelors degree in business, marketing, healthcare, or related field and 3-5 years successful physician recruitment experience is required. Must have extensive knowledge of physician credentials, Visa requirements and guidelines. Association of Staff Physician Recruiters 1711 West County Road B, Suite 300 N Roseville, MN 55113 See page 1 for information on ASPR member directory Winter 2004-05 2005 BOARD OF DIRECTORS PRESIDENT Kurt Scott Associate VP, Professional Staffing Geisinger Health System Danville, PA 17822-2428 Phone: 570-271-6744 Toll Free: 800-845-7112 FAX: 570-271-6988 Email: [email protected] TREASURER Dana Reed Director of Professional Recruiting Ochsner Clinic Foundation Baton Rouge, LA 70884-2109 Phone: 225-761-5893 Toll Free: 800-488-2240 Fax: 225-761-5441 Email: [email protected] VICE PRESIDENT Diana Dieckman Physician Recruitment Specialist Spectrum Health 1840 Wealthy St SE, MC21 Grand Rapids, MI 49506-2968 Phone: 616-774-7287 Toll Free: 800-788-8410 Fax: 616-774-7471 Email: diana.dieckman@ spectrum-health.org BOARD MEMBER AT LARGE Rich Lynch Medical Staff Recruiter Fort Atkinson/Watertown Memorial Hospitals 611 Sherman Avenue E Fort Atkinson, WI 53538-1998 Phone: 920-568-5413 Fax: 920-568-6045 Email: [email protected] SECRETARY Cindy Bagwell Manager, Physician & Specialty Recruitment Moses Cone Health System 1200 N Elm Street Greensboro, NC 27401 Phone: 336-832-7784 Fax: 336-832-7782 Email: [email protected] BOARD MEMBER AT LARGE Jerry Hess Placement Coordinator Mercy Medical Center-North Iowa 1000 4th Street SW Mason City, IA 50401 Phone: 641-422-5551 Toll Free: 888-877-5551 Fax: 641-422-6495 Email: [email protected] BOARD MEMBER AT LARGE Marci Jackson Physician Recruiter Sierra Health Services Inc. 2350 W. Charleston Las Vegas, NV 89102 Phone: 702-240-8944 Email: [email protected] PAST PRESIDENT Dana Butterfield Physician Recruiter Gundersen Lutheran-LaCrosse 4045 20th Avenue South Minneapolis, MN 55407 Phone: 608-775-6314 Toll Free: 800-362-9567 x56314 FAX: 608-775-5974 Email: [email protected] COMMITTEE CHAIR/CO-CHAIR Educ./Conf. Planning .................. Cindy Bagwell & Dana Butterfield Marketing/Membership ............... Rich Lynch Newsletter ..... Judy Brown & Laura Screeney Regional Development ............ Dennis Burns Strategic Planning/Bylaws ..... Scott Lindblom Website .................................... David Nyman