AutoInsider Issue 07

Transcription

AutoInsider Issue 07
AUTO INSIDER_07.qxp 20/01/2015 12:57 Page 1
AUTO
INSIDER
THE LATEST NEWS, INFORMATION AND PRODUCT UPDATES
ISSUE 07 - Winter 15
LATEST NEWS
TRAINING
FEATURE ARTICLES
2015
AutoSport &
London Classic
Car Shows
The automotive
aftermarket magazine!
EVENTS
AUTO INSIDER_07.qxp 20/01/2015 12:57 Page 2
AUTO
INSIDER
Pages 03 & 06
Page 04
Advertisers
BM Catalysts
Contents
Page 12
Reviewing:
The Situation
LATEST
NEWS
Page 15-17
The 2015
AutoSport &
London Classic
Car Shows
SUPPLIER
NEWS
Page 20-21
Rebecca
Racer
Success at the
Birkett 6 Hour
Relay Race
Bosch
Page 14
Carwood
Page 11
Dayco
Page 23
Fohrenbuhl
Page 22
Liqui Moly
Page 9
MANN Filters
Page 10
Mintex
Page 13
NGK
Page 25
Page 26-29
Page 30-31
Page 8
Page 7
OSRAM
Page 21
Schaeffler
Page 18
TECHNICAL
FOCUS
TRW
Unit or PD
Injectors
Unipart Autoparts
Page 5
Page 19
WELCOME
PUBLISHING DETAILS
Welcome to the first issue of AutoInsider for 2015. Last
year was a busy time for us, growing the branch network,
alongside increasing and improving our product ranges.
Production Editor
Mark Packham - 01325 374 043
[email protected]
Andrew Page Editorial
Robert Bayley - 0113 821 3251
[email protected]
Advertising Sales
Matthew Gibb - 01677 425224
[email protected]
Pre Press Production
Eiger International Ltd - 01325 374 043
[email protected]
Print Production
Aspect CPM - 01677 425 224
[email protected]
However, this year looks set to be even busier! Our product
ranges continue to grow, with Mintex coated discs the first of
many items to be added to our range. We have more
promotions planned throughout the year, tailored to be more
relevant to you, our customers. Our branch network will
continue to expand, further improving our coverage throughout
the country. We also have exciting news on AutoInsider Live!
These large scale exhibitions will take place at no less than five
venues this year, giving you more opportunities to get face to
face with our suppliers
and keep up to date
with the latest products
and equipment for your
business.
It's an exciting time for
Andrew Page, and we
look forward to sharing
it with you in 2015!
Andrew Page Ltd reserve the right to amend/withdraw any offer in this publication at any time. E&OE. Trade only. All products featured subject to availability.
Illustrations representative only. Copyright © 2015 Andrew Page Ltd.
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AUTO INSIDER
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INSIDER
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TRW-Safety
TRW. The Corner Module
Part. Fit. Perfect.
TRW’s Corner Module brings you braking,
steering and suspension parts that fit perfectly
every time. TRW specialises in manufacturing
safety systems for the vehicle manufacturers,
so you can be assured of the quality of every
part delivered to you in a TRW box - making life
simpler and saving you time and effort.
Whether for cars or commercial vehicles,
you can fit TRW braking, steering and
suspension parts to customers’ vehicles with
confidence.
braking. steering. suspension.
www.trwaftermarket.com
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We’ve staked
our reputation
on them so
you can too
NGK Spark Plugs
As the world’s No.1 OE supplier of
spark plugs and originators of copper
core technology, you can be confident
of finding the right plug with a range
that includes Iridium, Platinum and
multi-ground electrode types.
NGK Diesel Glow plugs
The No.1 brand in the UK, our extensive
range covers virtually all aftermarket
requirements including ceramic types.
Plus the latest dual coil technology and
top quality materials ensure optimum
performance, high reliability and long life.
NTK Lambda Sensors
NTK are the world’s largest manufacturer
of Lambda Sensors and offer a full all
makes aftermarket range of ready to
fit sensors, all of which have factory
fitted OE specification connectors for
fast, reliable fitment.
NGK Ignition Coils
Our range of OE quality Ignition Coils
has over 300 part numbers. For the top
10 manufacturers alone we deliver over
90% coverage of the UK car parc.
FITTED AS ORIGINAL EQUIPMENT AROUND THE WORLD
Alfa Romeo
Aston Martin
Audi
Bentley
BMW
Chevrolet
Chrysler
Citroen
Daewoo
Daihatsu
Daimler
Ferrari
Fiat
Ford
Honda
Hyundai
Isuzu
Jaguar
Jeep
Kia
Lamborghini
Lancia
Land Rover
Lexus
Lotus
Maserati
Maybach
Mazda
McLaren
Mercedes Benz
Mini
Mitsubishi
Nissan
Perodua
Peugeot
Proton
Renault
Rolls Royce
Seat
Skoda
Join us on facebook.com/ngksparkplugsuk or at twitter.com/ngk_uk
for motorsport news, competitions and more, to fire us a question about
NGK or a technical query about our products. We’re waiting...
Smart
Suzuki
Subaru
Toyota
Vauxhall
Volvo
VW
www.ngkntk.co.uk
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Top Tec motor oil series made in Germany by LIQUI MOLY
Premium Oil for
Every Modern Car
LIQUI MOLY has been elected best lubricant brand in
Germany for several times in a row. The cornerstone
of this success is high quality products like the Top
Tec motor oil series. These premium oils are suited
for every modern car, deliver great performance and
carry official approvals from the car manufacturers.
The Top Tec series are top-notch products with state of the
art Fully Synthetic oils and powerful additive packages. All
of them rapidly deliver the oil even at low temperatures and
provide premium lubrication. They reduce friction and
thereby safeguard from wear and lower fuel consumption.
Their high shear stability gives the engine an extra
protection and their aging stability allows oil change
intervals up to 30,000 miles (depending on the
manufacturer’s specifications). In addition cleaning
additives help to keep deposits and contaminants off the
engine and the oil system.
Each LIQUI MOLY Top Tec oil is developed for a specific
engine technology. Top Tec 4100, for instance, carries the
latest BMW longlife-04 approval as well as the Porsche
A40 approval. Top Tec 4200 targets most cars of the
Volkswagen group, including Audi, Skoda, and Seat. Top
Tec 4300 was designed for Asian cars and for Peugeot and
Citroën vehicles. Top Tec 4400 is primarily for Renault cars.
Top Tec 4500 is for Asian cars and some Ford models.
Other Ford models and Opel/Vauxhall are covered by Top
Tec 4600. As part of LIQUI MOLY’s continued commitment
to offer the workshop the newest developments in the
industry as soon as they are available our Top Tec 4600
now carries the newest Mercedes 229.52 approval for their
latest Euro 6 engines.
Because all of the six LIQUI MOLY Top Tec oils are
approved by the car manufacturers, it is safe to use them
without putting the vehicle’s warranty at risk. Those
premium oils are the perfect choice for workshops who
want to offer premium service.
The Top Tec series is available in 205 litre drums, 60 litre
drums and 5 litre canisters. They are also available in handy
1 litre canisters – a good opportunity to offer the customer
after the oil change additional top-up oil to be kept in the
car, so he always has proper oil at hand in case his motor
needs some refilling.
Ask your local Andrew Page branch for a free Engine
Flush Plus with the purchase of any 5L Top Tec Oil.
Offer available in some areas only.
AUTO INSIDER
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C
e
•
•
W
•
•
•
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BRINGING OE STANDARDS TO THE AFTERMARKET
Carwood established in 1966, have 49 years’ worth of
experience in remanufacturing right here in the UK!
• Approved by the leading Fuel
Injection Equipment System
manufacturers including Bosch
Delphi, Denso, Siemens VDO
• ‘State of the Art’ Diesel
Remanufacturing Facility
incorporating the very latest
‘Clean Room Technology’ to
ISO14664-1 Class 7 for the
remanufacture and testing of
common rail diesel fuel pumps
and injectors.
Why Diesel?
• The diesel car parc is increasing with registrations of new diesel
vehicles exceeding 50% for the first time in August 2010 – this is
50% of your potential business!
• Modern diesels systems operate
at pressures of up to and over
2000bar (34,000psi!).
• With the correct training and
equipment Common Rail Diesel
service is within your scope and
Andrew Page support the fitting
of OE quality replacement
units backed up with their
support for training and range of
diagnostic equipment.
Why Carwood Common Rail through Andrew Page?
• Our 100% promise for remanufactured and exchange units
• 100% replacement of critical
wear parts
• 100% use of genuine OE
component parts
• 100% testing using OE test plan
data, fully computerised,
automated testing using OE
approved test benches
• 100% traceability
• All Makes Range Availability
‘off the shelf’
• 2 year warranty on all
Common Rail units*
• End user Technical Support
Hotline
• ‘Test and Report’ and ‘Specials’
Service available through your
local branch.
A diesel customer is only
ever likely to need one set
of replacement injectors in
the lifetime of the vehicle,
fit products you can be
sure of. Fit Carwood.
*Terms Apply
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AUTO
INSIDER
Reviewing: The Situation
A look back at
Garage Reviews in 2014
Since being founded in 2011, WhoCanFixMyCar.com has
aimed to do just one thing: help drivers find a great local
garage for their service or repair. Motorists simply tell us
what’s wrong with their car (and where they live) and
local garages and specialists provide a quote. Once a
garage has been chosen, and the repair is completed,
there’s one vital final stage: drivers leave a review for the
garage. Great performers get the fanfare they deserve,
while others can address any criticisms they receive. It’s
a virtuous circle - and we’re lifting the lid on the facts.
What do your customers say?
Most popular words - positive reviews, 96% of total:
How popular is WhoCanFixMyCar.com?
• Over 30,000 jobs posted on our site in 2014, with 4x
growth during the year!
• Almost 5,500 garages registered on
WhoCanFixMyCar.com
How good are our garages!?
It’s the all-important question: it’s no use having thousands
of reviews if they’re all negative! Fortunately, they’re not:
• The average score (out of ten) in 2014 was 9.2, and
96% of customers would recommend the garage they
used.
• Our garages’ reviews actually got better throughout
the year, as negative feedback was quickly addressed
and garages went the extra mile (see below)
Most popular words - negative reviews, 4% of total:
What does this mean
for businesses?
The common themes here are fascinating. Glowing reviews
reference service, recommending, helpful, experience, honest,
quickly time and time again. Negative reviews, however will
focus on delays, prices, and not being kept in the loop.
But… how important are reviews to today’s customer?
In short… they’re essential. Our own customers tell us us
they’re 2.5x more important than price when it comes to
choosing a great local garage, with Google’s ‘Gearshift’ survey
(2013) states recommendation as the most influential factor,
even ahead of face-to-face treatment at the garage itself.
Meanwhile a recent Nielsen study says that 27% more of us
trust online reviews than did four years ago - so they are only
becoming more influential over time.
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In short, the playing field - if not level - is getting flatter. For
generations, well-known brand names were bywords for
certain attributes (value, speed, quality, reliability), creating
emotional connections between brand and customer. Smaller,
independent businesses couldn’t hope to compete with the
brand strength of their high-street competitors.
However, now that it’s simple to compare products and
services online - irrespective of brand strength - so smaller
players with good offerings have begun eating away at their
better-known competitors (witness the rise of Kia and Hyundai
at the expense of mainstream European brands, for example.)
We see exactly the same effect amongst our garages. Very
quickly, little-known local specialists begin building great
reputations on WhoCanFixMyCar.com - indeed, there’s a
direct correlation between great reviews and new customers just as it should be!
AUTO INSIDER_07.qxp 20/01/2015 12:57 Page 13
KEEPING YOU
SAFE FROM
START TO STOP
From factory to forecourt…
From home to office…
From workshop to open road…
Mintex is the name trusted by manufacturers
and automotive professionals to deliver safer
and more responsive braking solutions.
Continue the journey to safer motoring by
making Mintex your brand of choice too.
TMD Friction (UK) Ltd,
P.O. Box 18, Hunsworth Lane,
Cleckheaton, West Yorkshire BD19 3UJ
www.mintex.com
www.andrewpage.com
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The 2015 AutoSport &
London Classic Car Shows
2015 has started with a bit of Petrol Head overload –
Two fantastic auto shows which both ran over the same
January weekend.
At ExCel – The London Classic Car Show gathered some of
the world’s finest classic cars under one roof, bringing them
to life! One of the show’s unique features was the Grand
Avenue, a motoring catwalk that allowed the star cars to be
fired up and driven around the show!
At NEC – Autosport International ran alongside the
Performance Car Show. Cars from all forms of motorsport
shared floor space with a fantastic array of supercars from
the likes of Ferrari, Lamborghini and McLaren. The annual,
four-day event now in its 25th year concluded with
attendance figures of 82,000, well above 2014.
If modern, high performance is your preference
then the NEC was the place to be
Europe's largest motorsport show, Autosport International,
now celebrating its 25th anniversary was packed full of
dream cars, motorsport stars and exhilarating live action
with features such as the F1 Racing Grid, Dunlop MSA
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BTCC display, Wales Rally GB display and the infamous
Autosport central stage featuring interviews with some
of motorsports biggest names.
Amongst the guests interviewed on stage were Petter
Solberg - the first World Champion in two different FIA
disciplines, David Coulthard – ex Formula 1 driver & BBC
F1 commentator and Allan McNish – three time 24 hr
LeMans winner. One of the things that makes the
Autosport show special is that the fans also get their
chance to put questions to the various guests.
The Performance Car Show runs as part of the same event,
and is packed full of the world's rarest and most expensive
supercars. Main features included the Autocar supercar
display, including the exciting Lamborghini Huracan,
gorgeous BMW i8, powerful Ferrari 458 Special and rare
Vuhl 05.
Always a favourite at the show, the Live Action Arena is the
UK’s largest indoor racetrack. Based in the largest hall of
the NEC and seating 5000 racing fans, the Live Action is a
unique experience with all those wonderful sounds and
smells assaulting your senses – Petrol Head Heaven.
A wide range of classic cars and supercars on display,
including one of the earliest Series 1 Land Rovers and a
Porsche 959 – a twin-turbocharged homologation special
that was once the world's fastest production supercar.
Other highlights include James May's 13 most significant
cars, a live parade section, a homage to the career of Red
Bull designer Adrian Newey, a celebration of 100 years of
Maserati and myriad historic race cars.
A selection of modern cars also feature, including
a Citroen DS3 – as part of the DS brand's
60th anniversary.
Alongside the Citroens, there was everything from a 1920s
Bugatti Type 35B, to a 1990s Bugatti EB110, and from a
1930s Jaguar SS1, to a Jaguar XJ220. There were cars from
the dawn of motoring, including a 1902 Curved Dash
Oldsmobile, and competition cars such as a Group 4 Lancia
Stratos from the 1970s.
While 120 miles to the south a somewhat more mature,
but equally passionate crowd was experiencing the first
London Classic Car Show:
Great marques from all eras exhibits included examples
from Aston Martin, Ferrari, Porsche, Maserati, Rolls Royce
and Bentley. There was even a quartet of genuine Formula
One cars from the 1950s to the 1980s, all of which were
driven along the Grand Avenue.
“The capital hasn’t had a traditional classic car show for
years – and it’s never had an event like the this” - Event
Director Bas Bungish
The show organisers said that they are hoping to build an
event to rival existing classic car spectaculars in Paris and
Essen – based on this year’s show, the future looks bright.
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AUTO INSIDER_07.qxp 20/01/2015 12:58 Page 19
*
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AUTO INSIDER_07.qxp 20/01/2015 12:58 Page 20
AUTO
INSIDER
Success at the
Birkett 6 Hour
Relay Race
Some AutoInsider readers will know that my love of cars
can partly be blamed on my dad, who is a precision
engineer by trade. Well, it’s certainly his fault that I was
at a motor racing circuit at just 6 weeks old, in my pram.
My mother joyfully pushed me around Silverstone’s
perimeters whilst my dad pedalled a Mk 1 Capri in the
team event, back when it was invitation only. That’s right
you had to be a certain standard of driver, thankfully he
was a naturally quick racer although did not do many
events and went on to compete in hill climbs and do
track days. His passion for cars though, building kit cars
and engineering uprated brake kits for classic Triumphs
and engine rebuilds just meant I was totally immersed in
all things petrol head.
It might feel like a slight tangent but the relevance here is that
I returned to the Birkett, only this time not as a sleeping baby,
but with my own race car and a spirit to win. Team Turtle
Wax was led by our number 1 mechanic, Paul Amiss and
included drivers Chris Mills and David Gardener from
AutoRevive London in a Ginetta G27 and Sanjay Talwar with
Adam Dawson in a classic 911. Our first job after deciding
tactics was to ensure all race cars were gleaming! Having a
car care brand as a title sponsor means this is just as
important as winning! Thankfully we have Rhys who is in
charge of this and he did a salient job here.
The race itself is 6 hours long, as the name might suggest,
and success depends on a number of factors including
mechanical sympathy, slick driver and car changes and
consistent lap times without unnecessary risk taking. The
986 Boxster could do longer stints than the 911 and Ginetta
so it was down to Paul to ensure the strategy took this into
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account, as well as making sense competitively. My first stint
was 1 hour long and after getting into a comfortable rhythm I
really felt as if I could drive for longer, so with a lot of fuel still
left in the tank I was slightly disappointed that the pit board
was shown for me to come in. Paul knew what he was doing
though and without any delay the next car was out to race!
What makes this a rather special event, other than from the
personal perspective, is that a wide variety of cars with vast
power differences all compete in the same race, albeit in
different classes and it’s a fun season ender. It’s a bit like a
party but for racing drivers, big names including Graham Hill,
AUTO INSIDER_07.qxp 20/01/2015 12:58 Page 21
Gerry Marshall and even Steve McQueen have joined the
party over the years.
My next stint was longer at 1 hour and 15 minutes and the
physical training must have paid off because it was not a
struggle to cope with. Chris Mills finished with the final stint
and his impeccable driving meant we maintained our lead as
Team Turtle Wax finished 1st in class! This was the perfect
way to end the season.
Rebecca Racer
www.osram.co.uk/automotive
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INSIDER
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Make Profits Flow With
Dayco Water Pump Kits
In 2014 Dayco introduced a range of water pump kits to provide Andrew Page
customers with a new opportunity to increase the profit potential that can be
derived from combined timing belt and water pump replacement sales.
The reason behind the addition of water pump kits is the fact that there is a
trend among the vehicle manufacturers to integrate more of their engine
systems, as they pursue the engine emission and fuel consumption reductions
that have been imposed by worldwide legislation. As a result, there are an
increasing number of vehicles with engines that now incorporate the water
pump into the timing drive system, rather than as part of the auxiliary drive
system, hence the requirement for a combined water pump and timing
belt kit programme.
“There is complete logic behind changing both components (water pump and
timing belt) at the same time,” says Dayco UK country manager, Steve Carolan,
“as it provides garages with a profit opportunity and their customers with the
confidence that their vehicle has benefitted from a full and thorough repair.
“Although for the best of intentions, workshops sometimes try to save their
customers money by carrying out a partial repair and replacing only the
component that has failed or is specified for change in the service schedule,
this policy runs the risk of their customers having to face a much larger bill for a
full repair at a later date when the component not replaced goes onto fail.
“Therefore, for peace-of-mind and a cost-effective long-term precaution, as well
as being the most profitable/cost effective outcome for garages and motorists,
Dayco recommend that for all applications that feature a timing belt driven
water pump, they opt for a full timing drive system replacement, rather than
change a failing water pump or timing belt in isolation.”
Dayco offer a comprehensive range of 215 water pump kits that include an
original equipment water pump alongside the usual belt, tensioner and idler
combination. This provides workshops with all the components necessary to
undertake a full water pump and timing drive system replacement.
Three-Year Warranty
Dayco can further extend this peace-of-mind for all parties when fitting one of
its High Tenacity (HT) water pump/timing belt kits. These kits include a Dayco HT
or ‘white’ belt and workshops that fit these kits can extend the existing two-year
warranty on the kit by a further year and therefore provide their customers with
a three-year warranty.
The Long Life + 1 year warranty is a perfect example of how Dayco technology
can provide workshops with a ‘real world’ competitive advantage over those
fitting other brands. It also gives the motorist a level of protection that cannot
often be matched, even by the franchised dealer.
The combination of guaranteed OE quality products, relevant technical expertise
and product support such as the Long Life +1 year warranty, makes Dayco the
first choice for discerning professionals.
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AUTO
INSIDER
2015
AUTOINSIDER LIVE!
Goes National
Following a successful launch of the events in both
Harrogate and Farnborough during 2014, our interactive
trade shows AutoInsider Live! are set to visit the rest of
the UK with a series of events across the country in
2015.
Bridging the gap between suppliers and garage
technicians, the one-day regional events outline Andrew
Page's unique approach to the industry and feature live
product and service demonstrations, interactive displays,
supplier exhibitions and technical seminars.
The 2014 shows were attended by over 850 visitors and 45
exhibiting suppliers. Exhibitors varied from suppliers of
parts and tools to those offering training, equipment and
human resource consultancy. Well-known names exhibiting
included Bosch, Mintex, Quinton Hazell, NGK and the IMI.
Technical seminars are provided throughout the day giving
attendees additional insight and advice on common issues
within the Automotive Aftermarket. Further tips and
demonstrations are also available from the popular AP-Tech
garage equipment demo area.
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AUTO
INSIDER
LIVE!2015
Events and Venues include:
Stoneleigh Park - Midlands (March 19th)
Situated off the M40 with easy links to the M1, M6,
M42 and M69. Set in 800 acres, Stoneleigh Park is
one of the most central and accessible event venues
in the UK. (FOR SATNAV please use postcode
CV8 2LG).
Sandown Park - London & South East
(May 14th)
South of London off the M25 with easy links from the
M4, M3, M23 M20 and M2 - London and the South
East are all in easy reach. (FOR SATNAV please use
postcode KT10 9AJ).
Newcastle Metro Arena - North (June 18th)
Located on the banks of the river Tyne, Metro Radio
Arena Newcastle is ten minutes away from Central
Station and the Tyne & Wear Metro. Free Parking and
easy access from the A1M. (FOR SATNAV please
use postcode NE4 7NA).
Duxford IWM - North London/East Anglia
(October 22nd)
Duxford is the best-preserved Second World War
airfield in Europe. Situated off the M11 North of
London with easy access to the A1 A14 and M25,
East Anglia, South Midlands and London. (FOR
SATNAV please use postcode CB22 4Q).
Doncaster Race Course - South Yorkshire (November 26th)
Located in the heart of the UK, Doncaster
Racecourse is perfectly placed. Minutes away from
the M18 and A1, with links to M62 and M1. Easy
access to the North Midlands, Yorkshire and the
North West. (FOR SATNAV please use postcode
DN2 6BB).
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events and to pre register visit
Further details of upcoming AutoInsider Live!
www.autoinsiderlive.co.uk
A five show program for 2015 will cover the majority of the
country and is designed to support and promote all areas of
the Andrew Page branch network
One of Andrew Page’s long-standing partners, Mintex, is
pleased to continue supporting the events, with strategic
customer development manager Nick Hayes adding: “We
were really pleased with the quality of the attendees at the
events in 2014. There was a great buzz around last year’s
events, and we are looking forward to exhibiting again this
year.” For 2015 Mintex are committed to all 5 shows and
will include a race simulator on their stand space.
”AutoInsider Live! is all about bringing our suppliers and
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customers together, and helps to demonstrate the broad
range of products and services available from the Andrew
Page network,” said Simon Mullin, Sales and Marketing
Director at Andrew Page. “We like to meet our customers
directly and maintain personal relationships, something that
has always been part of the Andrew Page ethos.”
In addition to the fantastic Exhibitors, Seminars and
Attractions at each Auto Insider Live! event this year, all
visitors will also receive a goody bag, receive exclusive
show offers, earn extra AP Reward Points and the be in
with the chance to win a Mini!
Look out for the next event near you!
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DON’T MISS OUT ON
OUR 2015 EVENTS!
19TH MARCH
22ND OCTOBER
14TH MAY
26TH NOVEMBER
STONELEIGH PARK,
WARWICKSHIRE
SANDOWN PARK, SURREY
18TH JUNE
IMPERIAL WAR MUSEUM,
DUXFORD
DONCASTER RACE COURSE,
YORKSHIRE
METRO ARENA, NEWCASTLE
t
Free entry & Free parking.
Food & refreshments available all day.
DON’T MISS OUT
www.autoinsiderlive.co.uk
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