A Perfect Partnership
Transcription
A Perfect Partnership
View from Bay Watch Resort & Conference Center :: North Myrtle Beach, SC Camelot by the Sea :: Myrtle Beach, SC The Patricia Grand :: Myrtle Beach, SC A Perfect Partnership Oceana Oceana Resorts Resorts strives strives to give to give youyou MORE MORE enjoyment enjoyment andand value value out out of the of the timetime youyou already already spend spend at at your your vacation vacation rental rental property, property, as well as well as secure as secure MORE MORE rentals rentals andand income income during during the the timetime thatthat youyou are are away. away. That That is why is why we we are are excited excited to be to abe part a part of Wyndham of Wyndham Vacation Vacation Rentals, Rentals, which which allows allows us to us to provide provide ourour property property owners owners withwith MORE MORE services, services, MORE MORE amenities, amenities, andand MORE MORE global global exposure exposure for for their their condo condo units. units. We We strive strive to accomplish to accomplish all of allthis of this while while still still maintaining maintaining the the market market knowledge knowledge andand personalized personalized customer customer service service thatthat youyou expect expect from from a local a local business business withwith overover a decade a decade of vacation of vacation rental rental management management experience experience on the on the Grand Grand Strand. Strand. FORTUNE FORTUNE magazine magazine ranked ranked Wyndham Wyndham Worldwide Worldwide as as thethe #1 #1 Most Most Admired Admired Hospitality Hospitality Company Company forfor 2012. 2012. A PERFECT A PERFECT PARTNERSHIP PARTNERSHIP Wyndham Wyndham Vacation Vacation Rentals Rentals is the is world’s the world’s largest largest professionally professionally managed managed vacation vacation rentals rentals business. business. As part As part of the of Wyndham the Wyndham Worldwide Worldwide family family of brands, of brands, we are we aare global a global leader leader in in vacation vacation rental rental management management withwith a selection a selection of more of more thanthan 100,000 100,000 vacation vacation rental rental properties properties in in approximately approximately 600600 exciting exciting destinations destinations around around the world. the world. MoreMore property property owners owners trusttrust Wyndham Wyndham Vacation Vacation Rentals Rentals to market, to market, manage manage and and maintain maintain theirtheir condos condos in the in U.S. the U.S. thanthan any any other other professional professional vacation vacation rental rental management management company. company. Our Our commitment commitment to help to help our homeowners our homeowners achieve achieve the maximum the maximum revenue revenue potential potential for their for their rental rental properties, properties, combined combined withwith our dedication our dedication to delivering to delivering an excellent an excellent guest guest experience, experience, trulytruly sets sets us apart. us apart. We take We take pride pride in serving in serving our homeowners our homeowners and and theirtheir guests guests every every day. day. Oceana Oceana Resorts Resorts ® by Wyndham by Wyndham Vacation Vacation Rentals Rentals is a® perfect is a perfect partner partner to manage to manage youryour vacation vacation rental rental property, property, as we ascontinually we continually strive strive to make to make youryour homeowner homeowner experience experience one one of individual of individual attention attention and and professionalism professionalism and and to help to help youryour unit unit realize realize its full itsinvestment full investment potential. potential. 1 1 Our Our global global marketing marketing efforts efforts are are strategically strategically designed designed toto drive drive occupancy occupancy for for our our owners. owners. Atlantic Atlantic Breeze Breeze Ocean Ocean Resort Resort :: North :: North Myrtle Myrtle Beach, Beach, SC SC 2 2 Wyndham Wyndham Vacation Vacation Rentals Rentals — Marketed — Marketed Globally Globally When When you you commit commit youryour vacation vacation rental rental property property withwith us, you’ll us, you’ll benefit benefit fromfrom our global our global marketing, marketing, advertising advertising and and public public relations relations strategies, strategies, which which are designed are designed to drive to drive occupancy occupancy for our for owners. our owners. Wyndham Wyndham Vacation Vacation Rentals Rentals and and Oceana Oceana Resorts Resorts strive strive to increase to increase consumer consumer awareness awareness and and demand demand for vacation for vacation rentals rentals through through high-impact high-impact promotions, promotions, far reaching far reaching media media placements placements and and dynamic dynamic activity activity throughout throughout the U.S. the U.S. and and around around the world. the world. We develop We develop annual annual marketing marketing plans, plans, which which include include detailed detailed market market research, research, widewide distribution, distribution, professionally professionally designed designed websites websites and and marketing marketing collateral, collateral, plusplus proactive proactive email email campaigns, campaigns, all all designed designed to help to help generate generate maximum maximum exposure exposure for our for valued our valued vacation vacation rental rental owners. owners. Our Our locallocal public public relations relations campaigns campaigns include include cooperative cooperative efforts efforts withwith the North the North Myrtle Myrtle Beach Beach and and Myrtle Myrtle Beach Beach AreaArea Chambers Chambers of Commerce, of Commerce, Myrtle Myrtle Beach Beach GolfGolf Holiday, Holiday, and and Myrtle Myrtle Beach Beach AreaArea Convention Convention and and Visitors Visitors Bureau. Bureau. These These relationships relationships helphelp to garner to garner regional regional and and national national ® ® coverage coverage for Oceana for Oceana Resorts Resorts properties properties and and helphelp to maintain to maintain recognition recognition of the of brand. the brand. 3 3 Wyndham Wyndham Vacation Vacation Rentals Rentals — Marketed — Marketed Globally Globally Email Email & Web & Web Marketing Marketing Email Email marketing marketing efforts efforts are the are backbone the backbone of our of strategic our strategic planplan and and represent represent one one of our of largest our largest revenue revenue drivers. drivers. We have We have an extensive an extensive email email database database of hundreds of hundreds of thousands of thousands of households of households including including current current guests guests that that we connect we connect to regularly. to regularly. To further To further increase increase youryour exposure exposure and and significantly significantly enhance enhance opportunities opportunities for maximized for maximized occupancy occupancy ® ® and and revenue, revenue, youryour property property will be willfeatured be featured on both on both the Wyndham the Wyndham Vacation Vacation Rentals Rentals website website and and ® ® the Oceana the Oceana Resorts Resorts website, website, as well as well as the as websites the websites of our of expansive our expansive network network of affiliates of affiliates suchsuch as Expedia as Expedia and and TripAdvisor. TripAdvisor. Oceana Oceana Resorts Resorts will also will also manage manage youryour property’s property’s official official Facebook, Facebook, Twitter, Twitter, and and TripAdvisor TripAdvisor pages pages - ensuring - ensuring that that potential potential guests guests can can find find youryour vacation vacation rental rental property property no matter no matter where where theythey search. search. Revenue Revenue Management Management Our Our revenue revenue management management team team analyzes analyzes datadata on on an ongoing an ongoing basis basis in order in order to best to best match match ratesrates withwith consumer consumer demand demand for any for any given given vacation vacation period. period. Using Using sophisticated sophisticated analytics, analytics, our revenue our revenue management management team team drives drives informed informed rate rate decisions, decisions, giving giving us the us ability the ability to to effectively effectively promote promote youryour vacation vacation rental rental property. property. KeyKey Website Website Marketing Marketing Features: Features: 4 4 • Our • Our websites, websites, OceanaResorts.com OceanaResorts.com and and WyndhamVacationRentals.com, WyndhamVacationRentals.com, are updated are updated daily,daily, offering offering the most the most up-to-date up-to-date information information to our to visitors. our visitors. • Ability • Ability to search to search real-time real-time availability availability and and make make bookings bookings online online • Sophisticated • Sophisticated search search algorithms algorithms aimed aimed at optimizing at optimizing salessales opportunities opportunities for our for our homeowners homeowners • Extensive • Extensive use of useSearch of Search Engine Engine Optimization Optimization and and Pay-per-click Pay-per-click campaigns campaigns withwith specific specific methodology methodology to bring to bring consumers consumers to the to website the website More More of What of What Guests Guests Expect Expect Guests Guests wantwant convenience, convenience, great great service, service, quality quality rooms rooms and and amenities. amenities. TheyThey wantwant theirtheir vacation vacation to be tohassle-free be hassle-free and and carefree, carefree, and and theythey wantwant to know to know theythey are getting are getting great great value value when when theythey travel travel to the to Grand the Grand Strand. Strand. Oceana Oceana Resorts Resorts manages manages the front the front deskdesk and and staffstaff on-site on-site at 7 at of 7our of 8 our Grand 8 Grand Strand Strand properties properties and and is a vacation is a vacation rental rental management management company company that that strives strives to truly to truly exceed exceed expectations expectations for for our guests. our guests. In addition, In addition, we offer we offer many many incentives incentives and and benefits benefits that that add add value value to our to guests’ our guests’ experience. experience. Happier Happier guests guests for us formean us mean more more vacation vacation rental rental income income for you. for you. Why Why Guests Guests Choose Choose Us Us • •24-hour 24-hour on-site on-site check-in check-in at most at most properties properties • •Daily Daily housekeeping housekeeping available available withwith on-site on-site staffstaff • •Friendly Friendly on-site on-site customer customer service service • •We We promote promote a smoke-free a smoke-free environment environment • •FreeFree unlimited unlimited water water parkpark admission admission for all forguests all guests (seasonal) (seasonal) • •Guest Guest rewards rewards cardcard providing providing areaarea discounts discounts for all forguests all guests • •Vacation Vacation Protection Protection PlanPlan insurance insurance policy policy available available WeWe strive strive to ensure to ensure thatthat ourour owners owners andand guests guests always always have have trust trust in Oceana in Oceana Resorts Resorts andand Wyndham Wyndham Vacation Vacation Rentals. Rentals. 5 5 Ocean Park Resort :: Myrtle Beach, SC The Patricia Grand:: Myrtle Beach, SC Harbourgate Marina Club :: North Myrtle Beach, SC Bay Watch Resort & Conference Center :: North Myrtle Beach, SC “We are pleased What our with our vacation rental experience as property owners owners of two are saying... condos with Oceana Resorts. The reservation and financial reporting systems in the rental program are timely and accurate. The staff is very courteous, friendly and helpful, particularly Homeowner Services. We thoroughly enjoy the many amenities offered by our resort, including quick access to the beach and a variety of pools and restaurants. The cleanliness and maintenance of our units have consistently met our expectations. We are close to restaurants, shopping, golf courses, and entertainment venues, and just about everything you would desire at a family beach resort.” — Jim and Madeline B. Carolinian Oceanfront Inn & Suites :: Myrtle Beach, SC 6 7 Caring Caring forfor Your Your Property Property HereHere at Oceana at Oceana Resorts Resorts we care we care for each for each vacation vacation rental rental property property as if as it were if it were our own, our own, ensuring ensuring that that youryour home home is is ready ready to welcome to welcome you you or your or your guests guests for afor memorable a memorable stay,stay, anytime. anytime. Our Our on-site on-site frontfront deskdesk personnel personnel provide provide the friendly the friendly faceface and and personal personal customer customer service service that that guests guests are are looking looking for. Not for. Not onlyonly do they do they handle handle the check-in the check-in and and check-out check-out process, process, but they but they are also are also available available to answer to answer guest guest callscalls and and questions questions about about the the locallocal area.area. Housekeeping Housekeeping & Maintenance & Maintenance Our Our experienced experienced and and longlong standing standing staffstaff operate operate on-site on-site so we soare we able are able to perform to perform dailydaily unit unit inspections inspections and and address address housekeeping housekeeping requests requests 24/7.24/7. AfterAfter you you or a or guest a guest completes completes a stay, a stay, our our housekeeping housekeeping teamteam ensures ensures the cleanliness the cleanliness of each of each unit.unit. We inspect We inspect the vacation the vacation rental rental in detail in detail to to ensure ensure that that our high our high standards standards are met. are met. We can We can also also offeroffer specialized specialized housekeeping housekeeping services services suchsuch as as carpet carpet cleaning, cleaning, upholstery upholstery and and drapery drapery cleaning, cleaning, and and eveneven deepdeep cleaning, cleaning, on an onannual an annual basis. basis. For issues For issues that that require require more more thanthan a fresh a fresh pillow pillow or a or new a new set of setsheets, of sheets, Oceana Oceana Resorts Resorts has a has highly a highly trained trained crewcrew of more of more thanthan 20 maintenance 20 maintenance workers workers that that keepkeep our resorts our resorts operating operating smoothly. smoothly. Landscaping, Landscaping, painting, painting, and and poolpool maintenance maintenance is performed is performed daily,daily, and and emergency emergency repairs repairs are handled are handled 24/7.24/7. A detailed A detailed record record of work of work performed performed in every in every vacation vacation rental rental property property is maintained is maintained withwith billable billable items items provided provided to to the homeowner the homeowner on aon monthly a monthly basis. basis. “My“My wifewife andand I purchased I purchased an oceanfront an oceanfront condo condo unitunit What What ourour ® ® in July in July 2012. 2012. When When we met we met withwith the the Oceana Oceana Resorts Resorts vacation vacation rental rental Homeowner Homeowner Representative Representative andand her her assistant, assistant, theythey property property owners owners were were in the in the middle middle of aof major a major move move intointo an alternate an alternate areare saying... saying... office office andand hadhad theirtheir hands hands full with full with summer summer traffic. traffic. Even Even still,still, my wife my wife andand I were I were bothboth impressed impressed andand veryvery wellwell satisfied satisfied withwith the the time, time, effort effort andand carecare we we received received to answer to answer our our questions questions andand concerns. concerns. Every Every detail detail of how of how things things worked worked andand what what we could we could expect expect were were explained explained andand all questions all questions answered. answered. It was It was the the most most important important factor factor affecting affecting our our decision. decision. LotsLots of nice of nice condos condos out out there, there, andand a few a few cheaper cheaper condos condos out out there, there, but but when when it comes it comes to real to real communication communication thatthat will will havehave a bearing a bearing on how on how youryour problems problems are dealt are dealt with, with, I I havehave no reservation no reservation in saying in saying thatthat Oceana Oceana Resorts Resorts exceeded exceeded our our expectations.” expectations.” — Richard — Richard P. M.P. M. 8 8 BayBay Watch Watch Resort Resort & Conference & Conference Center Center :: North :: North Myrtle Myrtle Beach, Beach, SC SC 9 9 Homeowner Homeowner Benefits Benefits MoreMore property property owners owners trusttrust Wyndham Wyndham Vacation Vacation Rentals Rentals to market, to market, manage manage and and maintain maintain theirtheir homes homes in the in U.S. the U.S. thanthan any any other other professional professional vacation vacation rental rental management management company. company. YourYour vacation vacation condo condo is special is special to you, to you, youryour friends, friends, and and youryour family family and and we know we know that.that. Oceana Oceana Resorts Resorts makes makes visiting visiting youryour vacation vacation rental rental property property convenient convenient and and hassle-free hassle-free withwith no restrictions no restrictions on how on how frequently frequently you you maymay stay.stay. We also We also offeroffer a multitude a multitude of perks of perks and and benefits* benefits* that that givegive you you and and youryour guests guests a better a better experience experience during during the time the time you you spend spend on on the Grand the Grand Strand. Strand. • 24-hour • 24-hour on-site on-site check-in check-in • Daily • Daily housekeeping housekeeping withwith on-site on-site staffstaff • Maintenance • Maintenance withwith on-site on-site staffstaff • On-site • On-site customer customer service service • NO • GREENS NO GREENS FEES FEES (cart(cart feesfees only)only) at 11 at area 11 area golf golf courses courses (seasonal) (seasonal) • FREE • FREE unlimited unlimited water water parkpark admission admission (seasonal) (seasonal) • • Pre-registration • Pre-registration withwith youryour room room key ready key ready before before arrival. arrival. No waiting, No waiting, no signing. no signing. Owner • Owner Rewards Rewards Program Program offering offering discounts discounts at anatever-growing an ever-growing list of listtop of top areaarea shopping, shopping, dining, dining, and and attractions attractions • FREE • FREE valetvalet parking parking where where available available • • Unlimited • Unlimited owner owner reservations reservations 20% • 20% discount discount at allaton-property all on-property restaurants restaurants • Welcome • Welcome gift basket gift basket uponupon arrival arrival • • Permanent • Permanent parking parking decal decal where where available available • Credit • Credit for two for two departure departure cleanings cleanings per year per year 15% • 15% discount discount at The at The Awakening Awakening Spa Spa & Salon & Salon • 30% • 30% discount discount on rates on rates at any at any ® ® other other Oceana Oceana Resorts Resorts property property *To learn *Tomore learngo more to oceanaresorts.com. go to oceanaresorts.com. Prices and Prices offers andare offers subject are subject to availability, to availability, are accurate are accurate at the time at the oftime publication of publication and may and change may change at anytime at anytime thereafter. thereafter. Harbourgate Harbourgate MarinaMarina Club ::Club North :: North MyrtleMyrtle Beach,Beach, SC SC 10 10 Carolinian Carolinian Oceanfront Oceanfront Inn & Suites Inn & Suites :: Myrtle :: Myrtle Beach,Beach, SC SC ® ® Wyndham Wyndham Home Home Exchange Exchange Program Program TurnTurn select select rental rental weeks weeks intointo vacations vacations around around the the world! world! The The unique unique and and exciting exciting Wyndham Wyndham Home Home Exchange Exchange program program allows allows our vacation our vacation rental rental owners owners to turn to turn select select rental rental weeks weeks at their at their vacation vacation rental rental property property into into theirtheir ownown vacations vacations all around all around the world. the world. When When our owners our owners deposit deposit up to upfive to five weeks weeks fromfrom theirtheir vacation vacation rental rental property property into into our exchange our exchange system, system, theythey earnearn Points Points that that can can be exchanged be exchanged for stays for stays at a at selection a selection of nearly of nearly 4,500 4,500 affiliated affiliated resorts resorts or rental or rental properties properties worldwide.* worldwide.* Whether Whether exchanging exchanging a week a week at their at their condo condo for afor stay a stay in a luxurious, in a luxurious, private private villa villa in Spain, in Spain, or swapping or swapping for afor weekend a weekend trip to tripLas to Vegas, Las Vegas, the Wyndham the Wyndham Home Home Exchange Exchange program program offers offers a vast a vast database database full of fulldream of dream vacations vacations for our for owners our owners to choose to choose from, from, all backed all backed by aby trusted a trusted hospitality hospitality brand. brand. Program Program Highlights: Highlights: • Nearly • Nearly 4,500 4,500 affiliated affiliated resorts resorts or vacation or vacation rental rental properties* properties* currently currently participate participate across across the globe. the globe. • Dedicated • Dedicated Wyndham Wyndham Home Home Exchange Exchange vacation vacation guides guides are available are available to help to help you you deposit deposit weeks weeks and and bookbook vacations. vacations. • You • You can can deposit deposit up to upfive to five weeks weeks per year. per year. • You • You don’t don’t havehave to travel to travel during during the same the same week week you you deposit. deposit. You You can can deposit deposit a a spring spring week week and and bookbook a summer a summer vacation. vacation. The The timetime to travel to travel is upisto upyou. to you. • Great • Great for weekend for weekend getaways getaways and and full week full week stays. stays. HereHere are just are some just some of the of destinations the destinations that that vacation vacation rental rental owners owners havehave traveled traveled to: to: Taranova Taranova Villas Palmas Villas Palmas Fiesta Fiesta Americana Americana Vacation Vacation Club Club Summer Summer Bay Resort Bay Resort Historic Historic Powatan Powatan ResortResort COSTA COSTA RICA RICA 3 Bedroom 3 Bedroom 4/6 4/6 – 4/13 – 4/13 56,000 56,000 Points Points CABO CABO Studio Studio 11/30 11/30 – 12/7 – 12/7 28,000 28,000 Points Points ORLANDO ORLANDO 3 Bedroom 3 Bedroom 11/811/8 – 11/15 – 11/15 100,500 100,500 Points Points WILLIAMSBURG WILLIAMSBURG 2 Bedroom 2 Bedroom 3/30 3/30 – 4/6 – 4/6 25,000 25,000 Points Points *Subject *Subject to availability to availability and your andaccessible your accessible PointsPoints balance. balance. 11 CST: 2046555-50. CST: 2046555-50. Registration Registration as a seller as a of seller travel of travel does not does constitute not constitute approval approval by theby State the of State California. of California. Fla. Seller Fla. Seller of Travel of Travel Reg. No. Reg. ST-26552. No. ST-26552. Nevada Nevada Seller Seller of Travel of Travel Registration Registration No. 2002-0793. No. 2002-0793. Washington Washington Seller Seller of Travel of Travel Reg. No. Reg. 602357907. No. 602357907. 11 OUR NORTH DESTINATIONS OURAMERICAN NORTH AMERICAN DESTINAT Sun Valley, ID Sun Valley, ID Steamboat Springs, CO Steamboat Springs, CO Park City, UT Park City, UT Keystone, CO Delaware’s Beaches, DE Keystone, CO Delaware’s Beac Beaver Creek, CO Breckenridge, CO Beaver Creek, CO Breckenridge, CO Aspen, CO Vail, CO Aspen, CO Vail, CO Smoky Mountains, TN Smoky Mountains, TN Outer Banks, NC Myrtle Beach, SC Myrtle Beach, SC Charleston’s Islands, SC Charleston Hilton Head Island, SC Hilton Head Gulf Coast, AL Gulf Coast, AL Orlando, FL Orlando, FL Northwest FL Northwest FL The Wyndham Vacation Rentals® Family of Brands The Wyndham Vacation Rentals® Family of Brands Backed by Wyndham Worldwide (NYSE: WYN), one of the most trusted Backed by Wyndham Worldwide (NYSE: WYN), one of the most trusted names in hospitality, Wyndham Vacation Rentals offers a distinct collection names in hospitality, Wyndham Vacation Rentals offers a distinct collection of more than 25 rental brands in the U.S. and Europe—all providing exciting of more than 25 rental brands in the U.S. and Europe—all providing exciting vacation experiences. Across all of our brands, we provide a variety of vacation experiences. Across all of our brands, we provide a variety of distinctive vacation rental types and specific experiences, ranging from distinctive vacation rental types and specific experiences, ranging from economical studio units to grand private homes with multiple bedrooms economical studio units to grand private homes with multiple bedrooms and expansive ocean, rural or mountain views. and expansive ocean, rural or mountain views. 12 12 OCEANA LOCATIONS OUR OCEANA LOCATIONS 31 501 501 31 22 17 BYPASS 17 BYPASS Myrtle Beach 17 BUS. 17 BYPASS Myrtle Beach 9 31 31 90 22 17 17 BUS. North 17 Myrtle Beach 9 90 North Myrtle Beach 17 BUS. Contact Information Contact Information ou can use the contact information provided below to speak directly with an can use the contact information provided below to speak directly with an ceana Resorts®You Homeowner Representative and learn how you can start enjoying ® Oceana Resorts Homeowner Representative and learn how you can start enjoying l the benefits we offer our owners. all the benefits we offer our owners. ceana Resorts Homeowner Representative Oceana Resorts Homeowner Representative mail: [email protected] email: [email protected] hone: 866.469.7853 phone: 866.469.7853 ddress: 1000 Second Avenue South, Suite 110 Address: 1000 North Myrtle Beach, SCSecond 29582 Avenue South, Suite 110 North Myrtle Beach, SC 29582 13 13 Now’s the Time to Let Wyndham Vacation Rentals Work for You! Our success as a vacation rental property management company begins with the trust our owners place with us. We work hard to help our owners get the most value possible from their rentals. Our fantastic team of detail-driven staff takes personal pride in inspecting, managing, and maintaining each vacation rental property. If you’re looking for personal service, powerful marketing, and exceptional vacation rental property management, we welcome the opportunity to speak with you. Contact your local office or email us at [email protected] OceanaResorts.com or WyndhamVacationRentals.com 1000 Second Avenue South, Suite 110, North Myrtle Beach, SC 29582 * Destinations and travel times are subject to availability. Additional terms and conditions may apply. Wyndham Vacation Rentals and related marks are registered trademarks and/or service marks in the United States and internationally. All rights reserved. © 2014 Wyndham Vacation Rentals North America, LLC. 14 Sylvan Way, Parsippany, NJ 07054. All rights reserved. Printed in the USA.