[email protected] [email protected] mohammadali.taheri
Transcription
[email protected] [email protected] mohammadali.taheri
ERP [email protected] [email protected] [email protected] CRM SCM ERP ERP ERP . SAP ERP Gas Porum Exxon Mobile Shevron SCM CRM ERP ERP MIS ERP ERP ERP ERP – ERP TEI TEI TEI ERP TEI MRP II MRP MRP TEI ERP TEI MRPII TEI ERP 2006 ERP ERP ERP ERP ERP ERP ERP ERP 1 Total Enterprise Integration Enterprise Resource Planning 3 Material Resource Planning 2 ERP MIS MIS ERP ERP ERP ERP ERP ERP ERP ERP ERP ERP II ERP II ERP Moghaddam 2006 Exterant ERP II SCM CRM ERP HRM CPM PLM E-Commerce E-Procurement SRM Internet ERP II Supply Chain Management Moller 2008 e-SCM B2E B2B e-SCM ERP e-SCM Customer Relationship Management CRM e- SCM Stoilov2007 CRM CRM CRM SCM SCM – x-ERP CRM,SCM,ERP XRP ERP XRP B2B Moller 2007 Improve Efficiency e-SCM, e-CRM XRP Enterprise Revenue Enhancement Marketing Integrate Processes Suppliers Development Extend Reach Customers Sales E-SCM Reducing Processing Costs Production Distribution Service ERP Extended Resource Planning E-CRM Customer Satisfaction EAI EAI SCM, CRM, ERP EAI EAI ERP ERP ERP B2C B2B ERP ERP ERP IT ERP Porter 1985 IT Anderson 2005 & Romero ERP ERP ERP Hewlett 4 Enterprise Application Integration Mitchell2006 ERP Romero & Menon 2008 ERP SAP SAP/ERP Romero & Banker 2008 SAP/ERP SAP/ERP SAP/ERP SAP/ERP ERP ERP ERP ERP Romero 2008 ERP ERP ERP ERP ERP ERP ERP ERP ERP ERP ERP ERP " " " " 3)Milberg, Ken; Enterprise Resource Planning(ERP) Applications ,2008 4)Moller, Chrles; ERP II – Next-generation Extended Enterprise Resource Planning, 2007 5)Mogaddam, Nasrollah and Abdolvand, Neda; A proposed model in integrating SCM,CRM,ERP, 2006 6)Stoilov, Todor and Soilva, Karsimira; Functonal Analysis of Enterprise Resource Planning Systems, 2008 7)Mitcell, R.Exxon Mobile: Focus on Flexibility. Computerworld , 2006 8)Romer, J., Anderson, M. Banker, RD.,and Menon, N. An Industry study of the Impact of ERP adoption by Oil and Gas Firms. Working paper 2005. The university of Texas at Dallas.